#support-en
1 messages · Page 565 of 1
ok i ll play spike rush and i ll send you a ss as soon as i finished
hmmm
try reinstall maybe
Someone has a technique to gain a maximum of points on valorant because me in 2 months I managed to farm only 130 points
cant buy anything in market
Ok nvm
its easy to get 1200 coins per month without premium, so probably play more than only 1 game per day? 😄
Bro it loaded
bruh which app u used to get ur highlights
outplayed
hey I cant buy anything in market
wait for restock
I play 2 or 3 games per day
i've earned 756 and completed 2nd week today 🙂
i hate me .
?
its 180 coins per moth, complete challenges or play other games
its in stock but cant buy
203 coins! too short
its 203
yes 203 coins
maybe 1203 xd
yeah i was right 😆
new version?
100 game
competition and unrate
you might be getting less frags then
@dreamy fable @wheat bough @charred crane check if you have new version v.0.5.0.29
whats your rank?
bronze 2
bruh
i want die
im bronze 1
ok
Reason: Bad word usage
bruh which app u use for highlights
how i play videogames in Buff?
who want great french music ?
I completed a match and the point showing me are 'Nan'
it will track ur games
+2
checked mine
ask not a donated
@dreamy fable bruh plz tell which app for highlights
so will the new version fix the problem?
i have th
playing spike rust rn
im currently playing the game
wyait
u asked
nobody know
do it after game
okay lets see
bruh
Sameee
still NaN
@tacit arch how to update buff
Minr is also .28 version
Guys i think dont play games atleast for today as there are many bugs
After update play
nice advice
?
its outplayed on overwold
v. 0.5.0.28
overwolf*
ok
I'M GETTING +0 COINS WHEN I PLAY
If you are seeing ads or you saw ads in the mobile app, stop seeing them in order to continue getting points while playing, it is a known error and the developers are working on it
Where can I update to new version?
unninstall buff from control panel
for wut ???
K

Is buff tracking warzone for anyone ? new season ,can't seem to track anything
Nope still not got the .29 version
How did you got it?
IDK i just opened BUFF
Doesn't work for me to
Hey is there any update in mobile?
bruh @tacit arch thnx mine is updated now
nope, but soon
Ok
did you get the new update?
not yet
from where do you download it?
Overwolf client
hello. I play valorant and there is a valorant night market where you can get skins for cheap. It will end in 4 days and im 650 riot points short. Is there a way where i can get 650 riot points giftcard before its out of stock?
damnn
yas
try restart overwolf
no way bro
K
uninstall from control panel
any idea when are these giftcards restocked?
randomly
Ok
just keep an eye on the market
@dreamy fable did the new version fix the problem?
you need premium for this card
i recently reached plat tier but i cant understand wich points i have to reach to become diamond (i dont know if diamond is the next tier), is that a bug or i should buy the premium buff to unlock the next tear? sorry for my english
no diamond
You reached 4500 damage
Damn I am not able to do it
savage=plat
It's ez 😂😂😂
Do I have to login in overwolf too,?
oh ok, so i reached the higher tear?
Here are steps to fix this issue
- Restart buff
- Navigate to the challenges tab
- Set the game selected to a different game than the one selected
- Switch back to the original game with the stuck challenge
- Play another match of any supported game
Challenge should update and work as intended.
yes
ty
no
Oh thx
Ayeee thanks got the new update
you need to play another game
same xD
What perks would I get when I reach bronze tier?
What to do if its not working?
The challanges?
I did them with marshal
Lol
follow each of the steps
Yes
Sure I'll
yeah do we get perks for reaching bronze tier
Will there be soon challenges for more games?
is there any hope for vp for ap servers
Saw people redeeming it
subscription bonus! is it from that premium?
yes
its down?
some gift cards are globar
global*
so yes
global things
i'm playing and it's not counting
It's still showing NaN
@dreamy fable What’s your VALORANT rank
gold 2
go to talk in #off-topic-english
?
After the update
amazon cards, steam gift cards, steam games, riot points, razer gold, riot points
Any EU restocks? It’s all for US🙄
global restock
Only amazon, all the rest US
.
steam
yesterday was in stock more things
Steamy
bro censored his coins
anyone still getting NaN after the update?
2:00
me
dont watch ads on mobile app and you can earn from games after 23:59GMT
k
They’re impossible to get bro, im looking for the 7200rp Eu
I think there is no
Well, that’s what am asking lol? Will there be?
buy a amazon card
I am in the same boat as those above, played 3 games, no credit for any of them
did you watch ads?
There aren’t cards for EU
I did not
so should i stop watching adds until gmt 23:59
yep
I don't know if it's still on the market
not for me
I mean that if it is only out of stock or if not they will put it back
the description is out of the products
hey
Yo
its not showing any ad anymore after finishing chellenge on pc
Nice!
i just watch 2 ads i didnt even know if i got coins or no
You did
only for premium users
Facts
Can I use buff in bangladesh?
yep its also work in el salvador
ah cool cool i'll download then, i was unsure
oh lol
@tacit arch bro no ads from tomorrow in mobile app?
dang buff looks kinda fancy now
yea with no rewards
this needs to be fixed
what?
the challenge is complete but it didnt give me the reward
nothing is working atm
Here are steps to fix this issue
- Restart buff
- Navigate to the challenges tab
- Set the game selected to a different game than the one selected
- Switch back to the original game with the stuck challenge
- Play another match of any supported game
Challenge should update and work as intended.
almost everything
Anyone wanna buy/trade us amazon 10 dollar gift card?
does it work now?
Erm.... Guys?
I checked before, a played 2 ranked, i came back to claim the reward but i saw this
I could claim one, but the other is still not working
Been happening to me ever since I downloaded it, if you connection is fine then just restart it and it should go back to normal, if you connection is bad… get better connection.
Happens to me with brawl stars
All the time
Wth I just completed 2 victory count still didn't recieve 10 points
can yous end screenshot
como puedo verificar el fornite en la computadora
About the gadgets, can it be shipped to other countries?
ise la misiones y no paso nada
was at 180 before getting 10 points
still not got it
restart buff
Play after 23:59GMT
kk
yes
can i know in any way when to restock items in the market
bc whenever i wake up i see that the last stock is before like 20m or smth
really annoying
sadge
1380 rp
u know your shop is on
and i got some good skins lol
Check the market at XX:00 timings, for GMT. You can reference this message, it's 19:07 for me right now, this means you must check the store in 53 minutes, which means XX:00. It has a better chance to get restocked at 00s, 1-2-3-...-11-12 am pm.
AND A NOTE: THIS IS A CHANCE, IF YOU CAN NEVER SEE IT IN STOCKS IN ANY OF THESE 00 HOURS, DON'T COMPLAIN TO ME, I AM TELLING YOU THE BEST TIMING TO CHECK
thank u man i will try
You might be late
try restarting buff
if your coin is same, you probably missed it
I dont think you can get it without a bot lol
bruh
and as I soon I saw it I bought it and confirmed
humanbeing
There are thousands of people who is trying to get it at the same second
and you are thinking that you are the fastest one
.
You can use this maybe
So you can track the seconds better
no ofc
yeah ig we need to wait
yea i gave up already
same as me
can anyone tell me how to redeem my riot point gift card on valorant?
go to the shop of riot
where you buy the rp
there it will show how you buy them
ill try
so the other reset is after 5 hours right
it should work yea
can't wait to for someone to steal riot giftcard again
you will steal it as well then
What riot Gift card you want
,e I want the 10 $ or the 1650
Hello
hello
I have played more than 10 games
and the buff didn't count anything
i have screenshot for that
i'm playing League of Legends ARAM mode
Here are steps to fix this issue
- Restart buff
- Navigate to the challenges tab
- Set the game selected to a different game than the one selected
- Switch back to the original game with the stuck challenge
- Play another match of any supported game
Challenge should update and work as intended.
so this is a problem that happen now you know it ?
Garena or Riot server?
EUNE
I dont think the aram counts for leage
no it counts
i have been playing 8 days
and it has counted
but after the update it didn't
restart you mean ?
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
and overwolf
check that first
i did that and it didn't count as well
no no
its a small button
@quartz roost at task bar look for a arrow poiting up
and it will show hiden icons
I put the code in but it said this. Can anyone help me?
A few months ago Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and Valorant.
Keep in mind that It was Riot's decision and there's nothing we can do about It at the moment.
Also, RP cards don't work on Garena servers too.
If you bought a RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!
yes
Then read that ^^
oh then im fked
Riot restricts everything for AP region
yes
I see, thanks for the info
give the code to me then
wah
what code did you buy
Btw why did riot decided to close it for only AP servers and not other servers
¯_(ツ)_/¯
I asked them, they told it's a marketing decision 😄
and that they don't know the actual reason as well
no

Idk if this is a bug but when u win in Arena (Apex) the victory count challenge doesn't count the victory's
I will buy I will give you the points you bought it for
you cant give points
make it happen
why in fortnite when u die and get reboted the rest of the game doesnt count
i got 1 kill and then got reboted then got 12 kills
didnt count the rest of the points
rip
Hello
I have a big problem
I have played a lot of games
and it didn't count
I have restarted buff and overwolf
and the same problem
Does anyone from the admins here to help me ?
you have reached daily max for today
sell the code /;
how ?
Have you watched ads
yup
it's included in max
so when it's gonna be count then ?
12 PM it's means afternoon ?
Man im so unlucky
I have watched yesterday a lot of ads
no, night
so it's 12 AM
Why do you remove your name?
the same as in discord
hhhhhhhhhhhhh 😄
xD
23:59 GMT
Yes
man stop
hhhhhhhhhhhhhhhhhhhhh
D
😄
don't let me fell that i'm stupid :v
maybe cuz i'm thinking about the coins 😄
Could you tell me then what is the max for gaining coins per day ?
50
from ads or from premium
but everyday i can collect more than 50
with missions
With the premium elite
😄
50 games per day after that it will not count right ?
yep, NaN
No
it's related to the max of the day ?
Can I activate 10 usd when i have for example euros on steam?
Because they should be two different ways
yup
that's why i have confused
Thank you
The devs are working on it
Steam gift cards should work in every country except South Africa and Argentina.
However, this might change at any time and we do not have any control over that, which means we take no responsibility if the card doesn't work in your country.
I have nothing to do the next 5 hours
OMG 😄
I'm just playing ARAM for gaining coins 😄
I thought that it was an issue related to the update
TFT is Unstable 4 days ago
when will it solve ?
No info
Alright, sorry to bother you and thanks a lot for helping me out 😘

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go
@charred crane Check these
ok thanks
it says the overlay is on but i still get no points
@frosty nest i got my points but it doesnt go on the alienware leaderboard
says this
are you from US?
yeah some people are having this issue
if not all
Already contacted the devs, they're working on it
oh ok
@proud wasp the points i get from playing right now will go to the leaderboard when it is fixed right?
ye need to change that again
i saw a pic almost same from that it says that gold and platinum has special rewards right
if so how could i access the special rewards? do i need to a premium user? tia
I have no info about that atm
sry

are you still having this issue?
are buff work in windows7 ?
ok
I think it does
Otherwise there would be lots of complainings here about it 😄
guys where can i create tickets?
if you meant this :
#open-a-ticket
oh ty
i think i need someone to explain to me how to redeem my battlenet gift card 😕
Like Google 🤔 😆
yeah i did that
and the site wont accept it for some reason !
Error?
what does this mean?
your tier
the code that was sent by you is almost 1000 characters dk why
it should be 12 if im not mistaken
if it's a link you can try typing it on google
otherwise #open-a-ticket open a ticket under marketplace issues
create a marketplace issue ticket
why is this
Hey can you help me
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
Hello why did they not leave GTA V in buff
The other games are there
But not GTA V why
so what is bronze?
I think you don't update because it changed
No reply 😔
When can be back will it come in this month
I have a quick question, but how does buff exactly work, where does the money come from?
Bro my account says it’s frozen
Unlucky
Hi I understand why creating multiple account might be a reasonable ban, but me and my brother share the same pc and we both made an account for buff, I was just wondering if it's possible to unfreeze them, if not I can understand that.
Ads and premium users
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
I only use exitlag though
Huh?
hello may i ask When Riot point will it be recharged?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
You can maybe try creating ticket in #open-a-ticket if they can help you, but i dont know. Im also not sure if you can create new accounts if you create new user profile in windows, you on your pc profile with your buff and your brother on his pc profile with his buff.
Much thanks and I will make one for him in the future 🙏
I dont know it it works like that.
@tacit arch may i know when the next riot point will be ?
is there to get your account unfrozen
like some if u guys told me its 2 am every day
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
idk if its changed or not
Probably no
Its random
Random from now or ?
Every hour, 00:00 01:00 02:00 03:00 etc
like right on the dot
does buff work in australia
why does my account say it was frozen?
oh too easy
@raven ibex but some things u cant buy
fort, rocket league
i was playing lol and it just froze when i went to do twitter thingy for alienware
is there any notifications for the upcoming gift cards?
i just missed the razer gold and its sad
vbucks and rl creds
Bro I was banned I think for using exitlag
@raven ibex on ps4?
I grounded all week for the Alienware thing
pc
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
epic games
Nope, read #common-questions
isnt there no epic games gift card
how do i request a gift card?
theres fornite gift cards
I think they banned a bunch of people so they don’t get rewards
but i need steam ones aswell
idk at coles
will my 2 accounts get unfrozen?
will steam work?
yea buff dosent have them
My account was also frozen
if u want steam gift cards then it can only but stuff on steam if thats what u mean
@raven ibex
on steam yes
Steam gift cards should work in every country except South Africa and Argentina.
However, this might change at any time and we do not have any control over that, which means we take no responsibility if the card doesn't work in your country.
okay too easy thanks
Hey does tha ap servers not restricted to the riot points already?
They are still
Bot
will i get my accounts back, i only have 2
No, having more accounts than only one is against terms of services
then how that person know that that person @raven ibex was asking if steam gift cards would work in us and the bot just asked
how can i get 1 of my accounts back then
You cant, create new account
wont that get u banned
thats kinda dumb
so is it now or after 1 hour the reset
i have a lot of coins on that acc
No, but its not recommended to connecting to any Alienware event.
@tacit arch is it now or after 1 hour the restoc
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
So the 2 1500 placement points in val and lol i wont be able to get?
No
@upbeat folio why do you need 2 accounts I dont get it
could i have one of my accounts open so i can claim my vp points or no?
oni phantom calls for it
alr lmfao
oh s##t get it fast
@tacit arch my hopes and dreams are crushed
GET IT FAST
i have no vp lol
😦
VERY SAD
Rip accounts
OH WAIT THIS ISNT GENERAL
with buff on my account i had lol and val
MB
enough for ONI PHANTOM
NOOOO ONI CHANNN
Well its not buff fault that you using multiple accounts
i just wanted vp bro
yea need vp!
ONI PHANTOM CHANN
Idc
im down with my account back
oni channn
I didn’t even have 2 accounts and I was banned
Now go chat to #off-topic-english
mb nOt A dOnAtOr
VPN
Exitlag is legal in all games
This doesn't mean you can use it on buff
I use it in fortnite, and i use buff during fortnite to earn points
Rip
exitlag shouldn't change your buff ip
only for that specific game
i might be wrong tho
No
wait i have a question donator boy
guys i get invalid code when i buy game
if i make another account wont it get banned
Nope, but its not recommended to entering Alienware events
Open ticket in #open-a-ticket
ok thanks
Marketplace issues
thx for the help
preciate no oni phantom 😦
Go to new created chat, scroll all the way down
yes
I can't login to my buff acount
why
it said wrong credentails
Then you can see chats like #support-en #support-es #off-topic-english etc, just scroll down and find chat with name marketplace issues #(and some number) @glacial oyster
Then enter right credentials
What is your login method? Email/password, google or discord?
oh ok thanks
Any reactions in ticket?
wdym?
From staff
no
When did you create ticket?
a few hours ago
Do you have premium?
no
Ok, they will answer you soon
alright
Hola
might take a few days
okay so when i try to loiggin and it says my account is frozen when i have video proof that i have done nothing wrong and i dont get anything back when i was winning im going to obviously have a problem when i have sent hundreds of people to your app boost you server and pay for premium
like say some thing this isnt a small deal
are u guys adding only 1 valorant point card or whaT?!!
literally so fast and still saying item not Available
1 week now cant get a card
link to your stream please
or upload it
and i'll forward it to devs
i recorded on outplayed so I have the time stamps and kills counts
can i do a screen share with you and show you then you can loggin to it idc
he has a ticket opened
A moment ago the stock was updated and I wanted a valorant card of 650 and I already have premium but I gave it and I send the mail with the code I put it and it did not give me anything I got an error and I had already redeemed two vp cards before and now it does not leave me
Someone knows why that happened to me.
oh so it might take a few days
so your account is frozen?
Yes.
idk how i need to prove it other than video
My name is SpeedClapz on pro guides
Help
I am a profressional apex player for a half million follower company
they have seen me play too
am i cheating cuz i can shoot people in the head?
Ouh Then I have to be faster when putting the code?
we believe you, but francisco and i can't really undo anything, we're just pinging devs to check
yes
OK ty
i complete this challenges and not get my reward i watch history to see and i dont find it
Here are steps to fix this issue
- Restart buff
- Navigate to the challenges tab
- Set the game selected to a different game than the one selected
- Switch back to the original game with the stuck challenge
- Play another match of any supported game
Challenge should update and work as intended.
why was my account frozen (my account is jonahharrell22)
don't have a VPN or alt accounts before you ask
Mine Also Frozen
Its A Glitch In The Servers Maybe
do they give u extra coins or something?
No
It wasn't for you xD
No "If your account was frozen, it was probably because our devs detected suspicious activity on your account, including but not limited to hacking, cheating, exploiting/abusing bugs, or breaking BUFF’s ToS."
u can hack on buff?
(2) ?
but I haven't done anything though...
and also I lost all of my points in the Alienware Arena today after playing a single match of Fortnite
No
Do you use vpn?
no
wym i never even used cheats in gta let alone buff lmao
nor do I have alt accounts
Or do you play on multiple accounts?
I don't
also, a lot of people playing in the Alienware Games also are experiencing this
Did any friend use your account?
no
this happened during the current Alienware Games point reset situation that is affect most people
@weary elbow francisco and i are checking what's going on with all the frozen accounts, awaiting dev response
Ok
wowowoow
?
mine removed too
yep they remoevd ads
so im back to earning after reset
as i knew it would happen
so just to confirm
is using mobile app for clash of clans or brawl stars safe or not?
i suffered from the +0 thing 2 days
so i want a confirmation first
before i fall into it again
ooh
guys guys
is this working
u buy razer gold gift card then u buy valorant points inside it
like
idk, if you can do it with razer gold, then you can do it with razer gold redemed from buff is what I would assume
ah
idk
?
If you watch ads in phone thats why you cant get points
may i ask what do u mean?
Do you watch in phone app?
yeap , pc also got
Thats why
why?
it's a bug
so what should i do now
wait for developers to fix it
can i delete the app and install it back?
ads are disabled now?
then?
With general issues
Idk
i didnt got 1 ad till now
In pc?
That happens normally, sometimes they come out sometimes not
last time they come out after i finish 1 game
It says You don't have highlights to share. Please play a match and get it! but idk how to turn my highlight clip thing on
I open tickets fore cat prime be it dant work
bruh can u link this wen to me
i private chat you
Hello, I just purchased a monthly subscription of BUFF because it was 80% off for me. However, I would want to cancel its monthly renewal. How do I do this?
You can cancel your premium subscription in the BUFF app itself (image below) or you can do it in PayPal if you used PayPal to purchase premium.
Note that your subscription will still stay active for 30 days after your initial purchase even after you’ve cancelled it. You just won't be charged next month.
We're aware of it
okay thx for answering
bruh as the ap server discription is not there that means can we buy it
Don't
It won't work
but i came for it so ill give it a try
why is my account frozen
ive played multiple games and it doesnt give points towards challenges
do we have to connect our accounts
Can you confirm that anyone from China, India or Bangladesh can use the Riot Points Card or not?
can i still earn by watching ads since buff has updated their client?
SIU
why is my account frozne rn
why this app have so many problems urghhhh
The 5 dollar card was always premium only
it just changed
can i still earn by watching ads?
premium bro haha
oh ok lol
should i join the raffle? i only have 945
but the chance is very low i assume
is up to u haha
What happened to the ads
When the ads will be back?
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
i cant get any buff coins and i just bought premium :((
what happened to the ads
ooh alright is there a way to get my account back tho if i turn my vpn off
Kk
may i ask why i cant get my buff coins in my mobile and pc?
yea i watch before
after the ads, i cant get any buff coins from my games
don't use mobile app it's bugged