#support-en

1 messages · Page 537 of 1

tacit arch
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yes

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what do you need?

woeful totem
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i see 1 day ago a offer

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and now no offer?

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how this work

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i wanna buy the offer but now i cant see it

tacit arch
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which offer?

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about premium?

woeful totem
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yes

twin sundial
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it says 650 but i only get 475?

tacit arch
twin sundial
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but its for valorant 🤔

tacit arch
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yes

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but RP is not VP

frosty nest
woeful totem
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I still new

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Im beginner

charred crane
twin sundial
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yes

weary elbow
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It is an event only for the USA

woeful totem
frosty nest
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I don't think that you can bring it manually

hybrid dirge
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@tacit arch thx buff now is count am delet it and instal it thx

woeful totem
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but i dont have card in paypal so when i put the offer disapear so cant get it

charred crane
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I’m unable to watch adds on buff mobile ??

frosty nest
charred crane
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And btw add limits refresh every 24 hrs

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20 adds per day , am I right ?

charred crane
frosty nest
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yes

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but if you watched the 20 after reset 🤔

calm bloom
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I can

charred crane
cobalt shoal
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soo i dont get help huh

frosty nest
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fortnite?

tacit arch
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get 19 kills

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and then it maybe count as 15

thorn ivy
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I opened up a ticket it's been over a week haven't heard any response. On the RP code I received that was already redeemed.

frosty nest
thorn ivy
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Yeah I've had at icket open and had mods respond back saying they'd let me know and have asked for follow up but have received no response

frosty nest
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well, gotta wait then

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you will eventually get an answer

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so it's kinda matter of time

opaque briar
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why when i play games (fn) points arent counting neither is it saying i have played the game

noble acornBOT
# opaque briar why when i play games (fn) points arent counting neither is it saying i have pla...
OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

frosty nest
#

Check if overlays are on

noble acornBOT
weary elbow
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@urban minnow

opaque briar
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@frosty nest its enabled i already checked that

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still isnt counting for me

tacit arch
opaque briar
tacit arch
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k

hoary wagon
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what how much do you add riot points guys
I do not know if I wrote well because I know English on average

opaque briar
frosty nest
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@urban minnow

noble acornBOT
opaque briar
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nobody knows what i can do?

noble acornBOT
# opaque briar nobody knows what i can do?
BUFF SETUP

Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go

opaque briar
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buff opened then disappeared (closed) with me doing nothing

fiery tree
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google 10usd restock(support is the place to yell? lol)

charred crane
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hay i have following problem :
i got the mission to do 15 Headshots in a vallorant Game
after played the match and did 15 Headshots ( rewatched the Replay) did 16 Headshot Kills. it only count 13 Headshots and the game is round about 7H ago but the mission still not finish.

tacit arch
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it count 13?

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you need to kill with headshot btw

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not only hit

charred crane
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yea i did 16headshots kills

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i recount it again to be surte

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bc i did more headshots the round

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it was in unrated

tacit arch
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gamemode?

charred crane
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Unrated

granite bone
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It happened to me too...in a match my net went off, so i had to start the game again and buff did not count my full kill

tacit arch
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okok thx for info guys

charred crane
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no problem

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I'm not getting any reward from last 3 days

tacit arch
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reinstall app

charred crane
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tried

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same problem

tacit arch
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ok

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what about games on pc?

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you earning points?

charred crane
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I don't play now. I'll try tomorrow

tacit arch
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kk

opaque briar
cobalt shoal
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soo its the last lvl

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and i didnt get points

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soo

weary elbow
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Try restart buff

cobalt shoal
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did it

noble acornBOT
# cobalt shoal and i didnt get points
CHALLENGE STUCK

Here are steps to fix this issue

  1. Restart buff
  2. Navigate to the challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game
    Challenge should update and work as intended.
vernal zephyr
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It’ll restart soon

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™️

proper moon
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Is there a way to stop this from popping up? Or at least make the X button work when it pops up like this?

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Because everytome it pops up, I have to minimize the game so I can close this

hot quest
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I bought buff sub and i didn’t have it

frosty nest
tacit arch
hot quest
charred crane
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the restarts fixed most of the problems i got but the mission is still 13/15 thanks for the tipp 🙂

tropic bloom
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Hello, I recently won 2 rewards from the Week 3 AlienWare event, When I click Claim reward it comes up with the paypal page and says sorry theres an issue on our end. How can I claim my rewards?

charred crane
tropic bloom
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Alr ty

dusky tulip
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yo finished my rainbow 6 chalenge to get 3:0 but it didn't come through

charred crane
hot quest
charred crane
hot quest
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i did

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still nothing

charred crane
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one sec

charred crane
torpid whale
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can i change my email on buff?

simple path
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nope

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we might try to allow it in the future

torpid whale
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oh

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btw is there any news about when Minecraft will be re-stocked?

charred crane
torpid whale
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oh 😦

charred crane
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😦

torpid whale
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it's been forever last time it was stocked i had like 1.2k now i've almost 6k.....

charred crane
weary elbow
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I think 4

charred crane
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oh

torpid whale
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but never restock minecraft... and like minecraft used to be in the shop like forever when i started using the app now it's not even there... not like "out of the stock" like other items... i was just wondering if it will ever comeback

weary elbow
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Yes, it will come back

torpid whale
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yea, i wish

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thank you anyway

nimble furnace
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help am still not getting point

visual lintel
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Which game ?

nimble furnace
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all

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two days straight

visual lintel
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You do not receive pop ups at the end of games

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And the beginning of games ?

nimble furnace
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i do but it says nan

visual lintel
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0.01?

charred crane
# nimble furnace i do but it says nan

its means You can only get 50 coins from games everyday. When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
You'll be eligible to earn more coins after 23:59 GMT.

visual lintel
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But he recived 0

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Right ?

charred crane
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buff isnt downloading on my pc

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he just said it says nan

nimble furnace
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but i didn't reach limit

visual lintel
charred crane
nimble furnace
charred crane
nimble furnace
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ok

proud wasp
charred crane
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do they show up in the stats for the day

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bc he only got up to 31

proud wasp
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it doesn't

charred crane
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oh

proud wasp
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premium bonus are also not included

charred crane
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does it show in the transactions page bc ad only got up to 6

nimble furnace
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isn't ad points limit 20

charred crane
nimble furnace
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ok but i still have 30 points but i can't earn

charred crane
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usually Nan on the coins means that your at coin cap for the day

nimble furnace
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i just restart

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i will try

charred crane
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ping me if you need help

nimble furnace
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ok

glacial sun
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question

If I have the application open, it already works

charred crane
glacial sun
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someone speaks Spanish

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?

charred crane
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huh

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español???

glacial sun
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yes

charred crane
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ir a #support-es

opaque briar
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i have a question, buff is working but my points arent counting for the alienwaree games on fortnite but the overlay in-game says im earning points

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the leaderboard isnt adding the points tho

charred crane
# opaque briar i have a question, buff is working but my points arent counting for the alienwar...

Try this first
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go. Play a match to see if its tracks if not
Try step 2
Enable Overwolf Overlay!
To check your overlay you gotta find overwolf (little black/white wolf icon) in the bottom right of your taskbar and then right click overwolf -> settings -> hotkeys and overlays. if its still not working ping me 🙂

opaque briar
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yeah the overlay is working tho

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just the points arent going on the leaderboard

charred crane
opaque briar
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yeah i closed buff and restarted

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ive played 3 games getting 10+ kills each game too

charred crane
opaque briar
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i did step 1 already

charred crane
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ok restart pc

nimble furnace
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nope not working

charred crane
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im sorry im not sure i think your at the limit some reason
the only time i see Nan is when they are at the limit

nimble furnace
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so what do i do

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i reported it yesterday

charred crane
nimble furnace
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am saying this after a day

charred crane
nimble furnace
opaque briar
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so perizzle with the past games since they werent added on the leaderboard but show up in my buff recent games if i contacted support could they get added on the alienware leaderboard?

opaque briar
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well when i had a issue related to this in the 2020 alienware games they fixed and added them

charred crane
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hmm well i wasnt around then but you could try

opaque briar
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alr i will

hearty hill
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how you link your accounts

charred crane
hearty hill
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i just downloaded the app

charred crane
hearty hill
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any games

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how does it track

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the progress or wtv

charred crane
# hearty hill the progress or wtv

open any supported game modes and then you can start earning if you get a pop up at the end of a supported game you will start earning. just make sure overwolf and buff are in your tray to track games
Supported GAMES
Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Hidden Selection / Recruitment), Ranked (Solo / Flex), ARAM, Clash
TFT - Normal, Ranked
CS: GO - All game modes that do not include bots (Community Servers / Faceit etc. Works too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked
Valorant - Spike Rush, Unrankeds, Rankeds
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Squads, Plunder
Rocket League - Casual, Ranked

hearty hill
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i have them both open and i have valorant openj

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open*

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so whats next

charred crane
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start a game in unranked, ranked or spike rush

hearty hill
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ok

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does deathmatch work?

charred crane
charred crane
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@sour lake you still have a question if you could tell me more about it i could help!

velvet tiger
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if i have an european account with euro can i use the 20dollar PSN?

charred crane
charred crane
charred crane
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does anyone get 200 buff points monthly for the elite one? i havent seen any of it in my transactions?

charred crane
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havent noticed any 200 buff point going in for past what 5 months or something?

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i always work it from the start get myself the card i want and i keep collecting from the bottom again and again

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they take so much time to answer me on my ticket

charred crane
glad granite
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I get an error when i press market and the only option is to close BUFF

ivory hamlet
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I don't get points after watching ads

keen cargo
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how to stop the subscription

half magnet
teal cradle
shadow wolf
half magnet
ivory hamlet
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But i don't get even one points

west quiverBOT
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CrazyTory12#0962 has been warned

Reason: Bad word usage

long notch
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What the DUCK does this mean 3.08 KDA I HAVE 20 FFS

charred crane
long notch
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I meant 20 kda

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it says 3.08 kda on buff but as u can see in my stats I have 20

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(4+16)/1 = 20

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FFS means For F**k sake

charred crane
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of ok I misread it

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I don't think assists contribute to KDA

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since KDA is Kill/Death Average not Kills/Deaths/Assists here

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@long notch

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idk why it gave 3.02 instead of 4 so yea

strong crescent
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my buff counts assists as kda in league of legends Thonking

charred crane
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I'm not sure about Dota but that's the only logical explaination I could give

strong crescent
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it would make sense.. its very easy for even supports to get kills in dota (perspective of a lion main) so its fair to have it count just the kills c:

long notch
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I did DC mid game so that could be it

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But Id like someone who actually knows to confirm

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Do these people even work supprt?

frosty nest
long notch
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The thing is I didnt get 0.01 coint

frosty nest
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Waht exactly happened

long notch
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The app said I got 3.08 kda instead of 20

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I got the normal amount of coins

frosty nest
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Kda might not differ alot

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Game length is a more important factor actually

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Btw you know how to calculate kda right

long notch
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yes its kill+assist/death

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I went 4/1/16

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SO 20 in total

frosty nest
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It counted the kda where you got when you dced

long notch
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This app sucks more than Zelos

frosty nest
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You dced, what do you expect

long notch
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IDK the app to keep track of my kda?

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Its on Overwolf for a reason

frosty nest
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So you can suggest OverWolf to have that feature, being able to track after disconnecting

serene ginkgo
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and when you reconnext it's a "new match"

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it's to do with the way OW tracks games

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nothing on our end

frosty nest
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Not new match I think

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It just ends there

serene ginkgo
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you said it yourself, it "counted the kda where you got when you dced"

frosty nest
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Exactly, it just counts before dc

serene ginkgo
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when you reconnect to the match, overwolf thinks it's a different game

frosty nest
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Then he would see 2 popups

serene ginkgo
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and it discards data from previous match

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i.e. before dc

frosty nest
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Hm

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Doesn't it get the kda before dc

serene ginkgo
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he would if buff treats it as the end of the game

frosty nest
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You are talking about after dc

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I think it gets the kda before dc

teal cradle
#

@serene ginkgo once you get 50 points from games, you dont get any points from watching ads??

frosty nest
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Yes, it might be like that

serene ginkgo
#

and when you join a new game it starts tracking again as if you started a new game

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IDK why you're not understanding this and insisting it doesn't work this way

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because it works this way, has worked this way for awhile now

frosty nest
#

K lol im trying to learn

serene ginkgo
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I've seen it happen to myself and my friends multiple times

frosty nest
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I thought it gets the data before dc

serene ginkgo
visual lintel
#

Any updates on the supplier problem ?

serene ginkgo
#

there are some mobile ad bugs that are being investigated

frosty nest
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Because it doesnt click on it if you reach the limit

serene ginkgo
#

really?

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well then

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there's that

frosty nest
visual lintel
#

10$ steam gift card ?

teal cradle
serene ginkgo
frosty nest
#

thats also about limit, probably

serene ginkgo
proper moon
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I need help with this problem, cuz if I can't solve it, I am going to delete buff cuz that will loose me games
Why does buff randomly close my game? I am playing then all of thr sudden the game closed and lost cuz of that

visual lintel
#

I think you have bad pc and can't handle buff

frosty nest
#

Valo?

proper moon
#

This issue never occurred before, only started happening when I downloaded buff

proper moon
visual lintel
#

Oh

frosty nest
#

Valo?

proper moon
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Yes

visual lintel
#

Well I can assure you that it doesn't close mine

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Valorant itself is not that stable

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It crashes sometimes for me too with or without buff

frosty nest
#

Open a ticket here

proper moon
proper moon
proper moon
leaden monolith
#

any gamemode?

visual lintel
#

As long as it doesn't involve bots

charred lance
#

Is there a limit of coins you can earn per day?

leaden monolith
#

i have -allow_third_party_software on and i played retakes it didnt change anythin

agile valley
#

the app doesn't count games all of the sudden why?

noble acornBOT
# leaden monolith any gamemode?
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

visual lintel
tacit arch
tacit arch
charred lance
#

and if I have premium it goes up?

tacit arch
#

150

charred lance
#

that applies to any premium even the smallest one?

visual lintel
#

How are you earning this much ?

charred lance
#

its not hard if you are farming League events sometimes

visual lintel
#

There is a event in league using which you are making so much buff coins ?

charred lance
#

for other games i cant say cause i dont play them

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no you just play a lot 😄

visual lintel
#

Oh

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Cause many people asking what is the limit for buff coins

leaden monolith
#

but what if

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im using the untrusted thing now

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would it still count

visual lintel
tacit arch
charred lance
#

I wanted to know about premium cause i am on holidays from work right now and i will have more time to play xD

#

oh

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so thats how it works

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xD

tacit arch
charred lance
#

ok

leaden monolith
charred crane
#

hello can someone tell me how to start in in r6

tacit arch
tacit arch
charred crane
#

ok tnx

tacit arch
leaden monolith
#

yeah

tacit arch
#

Try this

noble acornBOT
#
BUFF SETUP

Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go

leaden monolith
#

yes

#

it works

tacit arch
#

?

gritty wing
#

Hi , any help I have downloaded the buff app but I am unable to play games any help with that

leaden monolith
tacit arch
leaden monolith
#

nothing changed

#

is it because of my steam having another different email or discord

tacit arch
#

nah

leaden monolith
#

i finished a competitive match and nothing changed

noble acornBOT
tacit arch
#

If is overlay enabled, reenable it

alpine rose
#

hi

#

i suggest a game called paladins

tacit arch
#

Overwatch will be added soon

visual lintel
#

Overwatch ded game

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Overwatch 2 coming out

vernal zephyr
#

Is it?

tacit arch
#

Maybe Overwatch 2 on overwolf too

signal fable
#

Can i earn buff coins in Clash mode warzone ?

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

signal fable
#

Oh

visual lintel
signal fable
#

Thx

vernal zephyr
#

It should be updated idk

river ore
#

yo

vernal zephyr
#

Hello everyone I’ll now help people PepeRotLove

tacit arch
#

He will scam you guys dogekek

winged cosmos
#

?

sly moth
#

where is league gif cards

vernal zephyr
#

Probably out of stock

noble acornBOT
#
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

sly moth
#

i see every time just now on league cards

#

?

vernal zephyr
#

What

sly moth
#

For three months

proud wasp
sly moth
#

is it

#

i can buy this thing of 3-4 or maby 5 mounts i have 3000 ? buff

proud wasp
#

didn't understand

charred crane
#

can you guys pls help me?

#

ok so
when i play csgo why cant BUFF see my stats for the game?

vernal zephyr
#

You have it enabled?

charred crane
#

idk i just donwloaded it

noble acornBOT
vernal zephyr
#

Then

noble acornBOT
#
BUFF SETUP

Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go

charred crane
#

but how do you ena

#

ble it

vernal zephyr
charred crane
#

ok thx

vernal zephyr
#

Tell me if it works

charred crane
#

ok

sly moth
#

i want this

vernal zephyr
#

Sad

sly moth
#

its sad 3 mouts

#

to try to get it

abstract solar
#

Aight pls ask buff related questions here

tacit arch
#

Mouts?

abstract solar
#

New unit to measure time

tacit arch
charred crane
#

@vernal zephyr buff startet when i open csgo

vernal zephyr
#

That’s good

#

Automatically?

charred crane
#

yea

vernal zephyr
#

Try to play a normal game

tacit arch
#

What is your language guys?

charred crane
#

ok

charred crane
#

but i just have played one with buff open and it say i play the game but i dident get the stats

tacit arch
#

Like, if is here anybody who can speak in their language, easy to solve then

charred crane
#

hej med dig

vernal zephyr
#

Uhm

#

😳

#

What l

simple path
#

good job

#

now no one will be able to help him PepeLaugh

charred crane
#

?? what is it

#

xDDDD

tacit arch
#

What is hej med dig?

charred crane
#

ok

#

its like hello

vernal zephyr
charred crane
#

we also have åæø

#

åæø

vernal zephyr
#

A nvm

noble acornBOT
serene ginkgo
#

@charred crane ENGLiSH ONLY

proud wasp
#

damn

charred crane
#

yea sorry

#

he just asked Like, if is here anybody who can speak in their language, easy to solve then

simple path
#

don't mind dono, he's going through a phase

vernal zephyr
#

Warn donator MonkaHammer

simple path
#

speaking other languages isn't allowed here

charred crane
#

ok i will not speak danish anymore

tacit arch
turbid vessel
#

is this normal ?

proud wasp
#

yap

turbid vessel
#

okay thanks

proud wasp
#

it's a bug but it doesn't affect in anything

vernal zephyr
#

Anthing

ivory hamlet
#

i am not getting buff points from watching ads

tacit arch
#

Ye its broken

#

Try reinstall

ivory hamlet
#

i already did

tacit arch
#

Then try it tomorrow

ivory hamlet
#

its more than 24hrs

ivory hamlet
vernal zephyr
#

It works for me

#

You’re on android?

ivory hamlet
#

yes

vernal zephyr
#

Probably broken

tacit arch
ivory hamlet
vernal zephyr
#

Ye

ivory hamlet
#

ye maybe also it new feature so it takes time to stable

tacit arch
#

Very long time

#

Try it tomorrow or try reinstall now

ivory hamlet
ivory hamlet
#

can we exceed game limit point from 50?

tacit arch
#

Did you reinstall it after 24 hours cooldown?

ivory hamlet
tacit arch
#

If you claim brawl stars points, how much did you get?

ivory hamlet
#

i did it with coc

#

53.8 points

#

that is the limit the i crossed

#

hey watching ads dont have cooldown time of 24hrs

#

it worked on my 2nd acc

#

before 24hrs cooldown time

tacit arch
#

Yeah it will work on others accounts

ivory hamlet
#

then it not an app problem?

tacit arch
#

Its app problem

#

Hard to explain, just try it later

ivory hamlet
#

ok

cobalt mesa
#

where u can watch adds? to earn points?

ivory hamlet
#

in mobile app

tacit arch
#

Mobile app

cobalt mesa
#

ok thx

nimble furnace
#

may i know when will bug be fixed

tacit arch
#

Nobody knows

ivory hamlet
#

even devs?

tacit arch
#

Hehe

#

That's the questionPepeLaugh

ivory hamlet
abstract solar
#

Which bug in specific?

ivory hamlet
#

ads option in mobile app

abstract solar
#

Oh its working fine for me

ivory hamlet
#

not for all half of them facing bug

visual lintel
#

What bug ?

abstract solar
#

Oo ok then

wise sparrow
#

anybody knows if the 1380 riot points gift card works on vlaorant points and you can redeem it in any region?

nimble furnace
#

am not getting any points Festivepepe

visual lintel
wise sparrow
visual lintel
#

Yes

wise sparrow
#

NICE

tacit arch
#

1380RP = 950-1000VP

serene ginkgo
#

then you can

#

if the code is listed as US then no

wise sparrow
proud wasp
#

then it works

serene ginkgo
agile valley
#

ok so buff doesn't actually track apex legends for some reason

noble acornBOT
agile valley
#

it is on but it's not tracking it

unreal helm
#

how much is the silver multiplier?

#

in %

#

2?

noble acornBOT
slate rampart
#

Why can't I charge??

vernal zephyr
#

Restart app

#

It’ll probably be OOS

proud wasp
#

it's out of stock tho

vernal zephyr
#

As I said

slate rampart
#

Now out of stock

vagrant shadow
#

why do we get less buff in team rumble mode in fortnite

#

?

vernal zephyr
#

It’s not supported

desert zinc
#

when is razer gold giftcard gonna be restock?

vernal zephyr
vagrant shadow
vernal zephyr
#

Yes

vagrant shadow
#

and i get less buff obviously

slate rampart
#

I made a ticket 28 hours ago and there was no response. Why?

vernal zephyr
#

Kills will be counted at 1 or way lower

vagrant shadow
#

Oo

vernal zephyr
vagrant shadow
#

ohk

slate rampart
#

I made a ticket 28 hours ago and there was no response. Why???

marsh cliff
#

wait does this work in Singapore servers and Mumbai servers?

visual lintel
#

No

#

Rp cards don't work in ap servers

marsh cliff
#

dies

slate rampart
#

I made a ticket 28 hours ago and there was no response. Why?

charred crane
#

does anyone have ever bought steam 10$ card?

ivory hamlet
marsh cliff
#

wait when do steam game keys restock

charred crane
#

I've been waiting for EU restocks for weeks, why are there only global restocks, EU valorant gift cards have been out of stock for over a week now?

slate rampart
ivory hamlet
#

we get response when the issue is solve

visual lintel
charred crane
#

it says it was bought a week ago

#

but i didnt saw that

cobalt shoal
#

i just wanna say that i still didnt get lvl 3 valorant mision points

charred crane
#

its always unavailable

visual lintel
#

It is almost going to get 2 weeks

gentle plume
#

you did get them

cobalt shoal
#

i did

gentle plume
#

check your transactions

cobalt shoal
#

but i didnt get them

gentle plume
#

send a screenshot of your challenges

#

and don't crop or edit it

charred crane
#

isnt that would be cool if they just give steam cards, xbox cards, ps cards instead of game keys

cobalt shoal
#

this was yesterday

slate rampart
marsh cliff
#

when do steam game keys restock

charred crane
#

and whats the issue

gentle plume
cobalt shoal
#

i know

gentle plume
#

send a screenshot of your yesterdays transactions

cobalt shoal
#

but i completed the chalenge

#

you have it

gentle plume
#

no

cobalt shoal
#

scroll up

gentle plume
#

I have a screenshot of todays transactions

cobalt shoal
#

and yesterdats

gentle plume
#

and a tiny bit of yesterdays

cobalt shoal
#

okay

#

you see this one game of valorant

#

thats the game i finshed the chalenge

gentle plume
#

under general issues

cobalt shoal
#

here this is all games yesterday

gentle plume
#

I can see that you didn't get it

#

under general issues

faint heron
#

Hi
The ads proplem haven't fixed yet
Im watching ads and im not earning any points

tacit arch
#

You have android?

faint heron
#

Yea

tacit arch
#

Version?

faint heron
#

Idk which one is it

#

Ia it the second ?

#

Is *

tacit arch
#

Uh

#

What the hell is that😂

faint heron
#

Should i change the language ?

charred crane
tacit arch
#

Android 11 i think

#

Yes

faint heron
#

Ok 1 min

tacit arch
#

Which Xiaomi you have bro?

visual lintel
#

Phone bro
Xiaomi phone

faint heron
#

Redmai note 8 pro

tacit arch
#

Ok ty

faint heron
#

Redmi *

sage wind
#

Has BUFF supported the Vietnam region yet?

serene ginkgo
#

wdym

tacit arch
#

garena lol?

serene ginkgo
#

buff is available globally

#

anyone can use it

#

unless regional restrictions apply

#

I'm not sure about that

cursive sun
#

can anyone help me?

sage wind
#

last time i use it, it doesn supported VietNam region

tacit arch
charred crane
serene ginkgo
#

I'm pretty sure it's an issue with the vietnam government then

#

no, iran doesn't permit their citizens from using buff too

charred crane
#

Also I have a question. Buff, randomly stops tracking my games in the middle of a sitting. This happens only with apex, and Fortnite.

#

Like

#

It tracks 2-3 games

#

and then stops tracking

#

Even if it's running it doesn't track

serene ginkgo
#

thats strange

charred crane
#

i know

tacit arch
#

Reinstall lonewolf?

charred crane
charred crane
tacit arch
#

ok

serene ginkgo
#

well, the devs aren't checking tickets because they're busy with the alienware event I think

tacit arch
#

lmao

cursive sun
cursive sun
tacit arch
#

k

sage wind
# tacit arch but what, gift cards or game?

it's been quite a while since today, i used buff but there was no record of my achievements in the game so i asked discord and they said vietnam region is not supported yet

sage wind
#

lol

charred crane
serene ginkgo
#

Garena servers aren't officially supported by Overwolf and BUff

cursive sun
#

i cant chat there

serene ginkgo
#

you're meant to look for your solution there

#

not chat there

noble acornBOT
# sage wind lol
GARENA FIX

Garena servers aren't officially supported by BUFF. However, there's a workaround until we figure out how to track Garena API properly:
-download LoL from Riot
-play 1 normal match via Riot LoL
-now you can close Riot LoL and play with your Garena client

serene ginkgo
#

usually you're told to go to #common-questions because an answer to your question is there

gaunt schooner
#

hy

tacit arch
gaunt schooner
#

can u answer my question

tacit arch
#

yes

#

so?

charred crane
#

KNOWN MISSION ISSUES
There's an ongoing issue where weekly missions might show up as completed but won't advance. The solution for this is to just play 1 more match and it'll advance them.
There's also an issue with daily rewards - on day 8 it bugs out and will not give you coins, but it will restart on day 9 and you'll start from day 1.
@cursive sun

#

HOW DO I CHECK IF BUFF IS TRACKING MY GAMES? ALSO 403 ERROR AND MATCH ID ERROR
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go

gaunt schooner
#

can u answer BUFF GAME

charred crane
#

ask the question

tacit arch
sage wind
serene ginkgo
#

vng?

charred crane
#

hy
can u answer my question
can u answer BUFF GAME
goes AFK

formal heath
#

Hello

tacit arch
formal heath
#

Can someone please help me

charred crane
#

yes

formal heath
gentle plume
#

describe your issue

#

and someone will answer

tacit arch
#

hmm

charred crane
formal heath
#

The games are taking too long to load

sage wind
gentle plume
tacit arch
formal heath
#

Android 11

gentle plume
#

try reinstalling the app

formal heath
#

Ok, i will try, will get back here after the result, thanks.

charred crane
#

You're welcome!

tacit arch
#

k

gaunt schooner
tacit arch
ivory hamlet
#

what is daily limit with premium?

tacit arch
#

50, but with 200% bonus you can earn 150 coins

gaunt schooner
gaunt schooner
charred crane
proud wasp
ivory hamlet
proud wasp
ivory hamlet
#

but i already get 100 coins 50 game 50 ads

proud wasp
#

today?

ivory hamlet
#

friday

#

after friday i dont get any ads points

proud wasp
#

ye we're also checking that

hot cosmos
#

how do i do the new player challenge

charred crane
hot cosmos
#

its a challenge

charred crane
hot cosmos
#

k thx

#

opened valorant and its not working

charred crane
# hot cosmos opened valorant and its not working

Try this first
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go. Play a match to see if its tracks if not
Try step 2
Enable Overwolf Overlay!
To check your overlay you gotta find overwolf (little black/white wolf icon) in the bottom right of your taskbar and then right click overwolf -> settings -> hotkeys and overlays. if its still not working ping me 🙂

tacit arch
charred crane
bleak jetty
#

hi, how many times we can buy 1 item with premium? Is there a limit?

tacit arch
hot cosmos
#

k

#

ima try that

tacit arch
#

nooo

bleak jetty
#

ty

hot cosmos
#

my buff opened automaticaly but no coins

tacit arch
charred crane
hot cosmos
#

is valorant supported

tacit arch
#

yes

charred crane
#

which gamemode?

tacit arch
#

what gamemode did you play?

charred crane
#

GAMES
Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Hidden Selection / Recruitment), Ranked (Solo / Flex), ARAM, Clash
TFT - Normal, Ranked
CS: GO - All game modes that do not include bots (Community Servers / Faceit etc. Works too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked
Valorant - Spike Rush, Unrankeds, Rankeds
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Squads, Plunder
Rocket League - Casual, Ranked

hot cosmos
#

im playing spike rush rn

tacit arch
#

ok

#

come here after your game

balmy vale
#

After I reached gold level it is not showing how much more to reach platinum level just few dots

leaden monolith
#

wait is it actually eu only

gentle plume
leaden monolith
#

how do they work

charred crane
leaden monolith
#

what happens if someone in na tried to redeem eu

charred crane
leaden monolith
#

ou

#

oh

gentle plume
balmy vale
#

I wrote buff ticket about an issue till no response for 10 days. How much days it will take?

charred crane
charred crane
tacit arch
#

wtf

charred crane
#

hmmm

#

wtf what??

tacit arch
#

how restarting pc solve no responce on ticket? 😄

charred crane
#

instead of that 1

tacit arch
#

oookkok

charred crane
#

lol

balmy vale
#

The problem was in buff app is that my account was loading continuously so wrote the ticket

hot cosmos
#

@tacit arch

#

i won spike rush and got it thnx

charred crane
agile valley
#

so it seems like arenas are not supported in apex legends anymore

charred crane
# agile valley so it seems like arenas are not supported in apex legends anymore

believe so
GAMES
Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Hidden Selection / Recruitment), Ranked (Solo / Flex), ARAM, Clash
TFT - Normal, Ranked
CS: GO - All game modes that do not include bots (Community Servers / Faceit etc. Works too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked
Valorant - Spike Rush, Unrankeds, Rankeds
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Squads, Plunder
Rocket League - Casual, Ranked

agile valley
#

" anymore " i used to get tracked there but now i don't

tacit arch
#

it was patched i think

charred crane
agile valley
#

yep

charred crane
#

bc its was never intended

agile valley
#

why isn't it included ? too easy?

charred crane
simple path
#

apex servers are super unstable atm

#

so it's messy

#

i just tried a few games of arenas and got coins from it, but a few days back i wasn't able to

charred crane
#

same with r6 😦

simple path
#

nah, rainbow tracking has to do with buff

charred crane
#

oh

simple path
#

apex doesn't

short owl
#

is this the dota2 i have to install?

charred crane
short owl
#

ok

bitter surge
#

Who made buff

#

Like who owns it

ivory hamlet
hidden basalt
#

wen was the last time riot points restocked?

#

@serene ginkgo

visual lintel
#

Don't ping mods

visual lintel
tacit arch
#

check market

hidden basalt
#

thnks a lot

simple path
#

last restock date is visible in the market

#

as others said

hidden basalt
#

yeah thank u

tacit arch
short owl
#

btw whut we have to do in DOTA 2

charred crane
drifting tulip
#

hello

#

guys why i didn t get ponts in these games

#

i tried many time

#

it says nan

charred crane
charred crane
drifting tulip
#

yup

charred crane
charred crane
# drifting tulip yup

You can only get 50 coins from games everyday. When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
You'll be eligible to earn more coins after 23:59 GMT.

drifting tulip
#

ohh

charred crane
# charred crane huh???

yesterday i told u that i dont recieve monthly buff bonnus u told me to make screenshots of the buff transacrions

charred crane
#

so i have to send around 10 screenshots right here?

charred crane
#

oh jeez

#

impossible one page if i have to prove anything

#

xd

serene ginkgo
#

ok

#

no

charred crane
serene ginkgo
#

please

charred crane
#

oop in trouble with the mod

serene ginkgo
#

you can actually set your filter to "bonus"

#

and that should just show your coin bonuses from premium

charred crane
#

oh very smart

charred crane
charred crane
serene ginkgo
#

or lack thereof

charred crane
#

sorry goldi didnt mean for him to send 100 ss

serene ginkgo
#

never mind that doesn't work according to cisco dogekek

#

I'm an idiot

charred crane
#

huh

serene ginkgo
#

@charred crane you can open a payment issues ticket under #open-a-ticket and have a dev check it

serene ginkgo
charred crane
#

lol

#

oh okay

serene ginkgo
#

my bad

charred crane
#

im in game cant keep up

serene ginkgo
#

its fine

charred crane
#

all good

#

so i did an ticket

#

but andri never came up

simple path
#

andri's been busy lately so he's not able to review tickets unfortunately

#

the alienware event is in the main spotlight atm..

west raven
#

Riot points available in Asia Pacific?

visual lintel
#

No

west raven
#

Sed

visual lintel
#

Use ur yt money

noble acornBOT
# west raven Riot points available in Asia Pacific?
AP AND GARENA ISSUES

A few months ago Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and Valorant.
Keep in mind that It was Riot's decision and there's nothing we can do about It at the moment.
Also, RP cards don't work on Garena servers too.
If you bought a RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

agile rune
#

i got 0.01 for that

#

is that supposed to happen?

#

or did that happen because 3 goals in one game was a challenge

#

and i did it in that game

#

so it reduced my points because of that

#

idk

charred crane
# agile rune

Try this first
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go. Play a match to see if its tracks if not
Try step 2
Enable Overwolf Overlay!
To check your overlay you gotta find overwolf (little black/white wolf icon) in the bottom right of your taskbar and then right click overwolf -> settings -> hotkeys and overlays. if its still not working ping me 🙂

keen nova
tacit arch
agile rune
agile rune
#

forfeit?

#

one of the games the opponents forfeited

#

im not sure if it was that game

#

but that was probably what happened

#

thanks

charred crane
agile rune
#

it is

#

i just got 0.35

#

from one game

#

i think

#

thanks for helping

charred crane
#

GAMES
Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Hidden Selection / Recruitment), Ranked (Solo / Flex), ARAM, Clash
TFT - Normal, Ranked
CS: GO - All game modes that do not include bots (Community Servers / Faceit etc. Works too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked
Valorant - Spike Rush, Unrankeds, Rankeds
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Squads, Plunder
Rocket League - Casual, Ranked

agile rune
#

oh

charred crane
agile rune
#

thats what i meant

#

casual

#

mb

#

i thought it was standard

charred crane
agile rune
#

alright

vernal zephyr
vernal zephyr
charred crane
vernal zephyr
#

no

charred crane
vernal zephyr
#

ok

slate rampart
#

I made a ticket 34 hours ago and there was no response. Why?

charred crane
vernal zephyr
#

good question

charred crane
slate rampart
#

Lol

tacit arch
#

do you have technical issues?

charred crane
#

dont advertise in support

brazen ice
#

err

#

ok

charred crane
#

oop here comes the mod

weary elbow
#

Im not a mod

#

XD

charred crane
#

what ever when i see you i think mod

#

"community helper"😑

weary elbow
#

Tolga will not be active today, if you need help with certain people or messages you can tag me

charred crane
#

ok

tacit arch
#

or me hehe

#

and i will contact garden 😄

charred crane
#

lol

tacit arch
proud wasp
charred crane
#

Heres a question what is the role Top member ?

proud wasp
#

staff

ivory hamlet
#

is mobile issue fix?

charred crane
ivory hamlet
#

ads issue

charred crane
# ivory hamlet ads issue

You can only get 50 coins from games everyday. When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
You'll be eligible to earn more coins after 23:59 GMT.

charred crane
ivory hamlet
#

but i dont get even 1 ads points

serene ginkgo
#

There is a known bug with ads in mobile thats being looked into atm

ivory hamlet
#

atm?

charred crane
ivory hamlet
#

ok

#

not all of them facing this issue

charred crane
ivory hamlet
#

hm

short owl
#

Why is buff not starting with dOTA 2

#

???????????????

charred crane
# short owl Why is buff not starting with dOTA 2

Try this first
Close BUFF and your game. Then, launch your game and check if BUFF opened automatically. If yes, then you should be good to go. Play a match to see if its tracks if not
Try step 2
Enable Overwolf Overlay!
To check your overlay you gotta find overwolf (little black/white wolf icon) in the bottom right of your taskbar and then right click overwolf -> settings -> hotkeys and overlays. if its still not working ping me 🙂

short owl
#

ok

quiet belfry
#

Hello , when their will be back Steam 5 Eur gift cards?

charred crane
quiet belfry
#

And when is that?

tacit arch
#

nobody know

quiet belfry
#

k

tacit arch
#

maybe next week or 2

serene ginkgo
#

@knotty anvil

noble acornBOT
serene ginkgo
#

lmk if that does/doesn't work in your ticket

keen glade
#

challenges dont update

charred crane
# keen glade challenges dont update

There's an ongoing issue where weekly missions might show up as completed but won't advance. The solution for this is to just play 1 more match and it'll advance them.
There's also an issue with daily rewards - on day 8 it bugs out and will not give you coins, but it will restart on day 9 and you'll start from day 1.

keen glade
#

no it doesnt show as completed but it is

charred crane
keen glade
#

already did

charred crane
keen glade
#

already did

charred crane
tacit arch
keen glade
#

i know i did it

proud wasp
#

did you get a pop-up at the end of your match?

loud harbor
#

What are the "SPECIAL REWARDS" for gold rank and above?

loud harbor
#

And what is the special discord thing?

keen glade
#

i do not remember

charred crane
keen glade
#

but i got a 40 bomb so i know i got the challange

#

alr

loud harbor
proud wasp
proud wasp
charred crane
loud harbor
charred crane
charred crane
proud wasp
charred crane
loud harbor
#

Cuz I just reached gold and was wondering