support-en

[magic inlet]

It's not a bug you have to do normal save for 50 points and not epic saves they unfortunately don't count

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Evil Princess (Staff)

[violet forum]

thanks

[junior rune]

My Raffle List is still empty, and i'm still waiting for updates. How much days remaining do i take a patience? I contacted about this too.

[marsh lantern]

There's nothing we can do here, all we can tell you is to wait until there are some active raffles

[worn slate]

i paid for premium through paypal buff took the money and gave me nothing? i then used my credit card and paid for premium, this time i got it. so im wondering where my other 7.99 is?

[marsh lantern]

#open-a-ticket

[coral fiber]

Hey im kinda new to buff. So for redeeming gift cards must you need a credit card?

[marsh lantern]

Nop

Play for fav game, earn points and redeem them for giftcards

[paper tulip]

is there any way of using buff on console (i have a laptop)

but i play on console

[manic seal]

nope

[paper tulip]

oh

[west quiver]

GG @paper tulip, you just advanced to level 1!

[pliant mica]

did u remove the gift cards cuz i only have plant a tree to redeem and those stuff that i dont get anything in return

[paper tulip]

will buff be available on console if yes when?

[manic seal]

no info about it

[manic seal]

cards depends on region and device

[nimble stag]

Someone knows why I can’t buy in the shop valorant points for like a year? (Did they stop selling it)

[chrome mulch]

Do someone know if the gift card system is available for Portugal? I only have »plant a tree« and some things like that

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[grand citrus]

Do someone know if the gift card system is available for Poland? I only have some useless options to choose

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[chrome mulch]

So they ARE available for Portugal, we just need to wait, right? I just asked because they don’t even appear “out of stock”

[nimble stag]

For like a year I don’t see it in out of stock and in stock

[west quiver]

GG @nimble stag, you just advanced to level 2!

[magic inlet]

Read again bot message: Important info

[magic inlet]

Read again bot message: Important info

[chrome mulch]

?

[magic inlet]

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

[severe atlas]

Is buff down? I can't claim any buffs from the wheel, I just keep getting this error whenever I try to claim the buffs

[stray knoll]

Buff starts automatically, so I know it's running during the matches but it doesn't track anything

I fr tried everything

[magic inlet]

Which game mode

[magic inlet]

Nop it's should work fine. It's still not working for you ?

[severe atlas]

yeah it just keeps sending me the error message

[magic inlet]

Send a ticket #open-a-ticket

[stray knoll]

Tried swiftplay, spike rush, unranked none worked

[west quiver]

GG @stray knoll, you just advanced to level 1!

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[stray knoll]

alr

[shadow heron]

Hey there everyone. I have problem that involves my account is being freezed due to innactivity in the past. How can I undo it. Plus sorry if my english is not correct at some point

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[untold patio]

When does the Marketplace restock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[untold patio]

Is there a set amount of time ?

[magic inlet]

#when_is_next_restock #870329411986149536

[shadow heron]

thank you 😄

[untold patio]

Is it normal that i am getting no Raffles ?

"No raffles found"

[magic inlet]

There are no raffles running in your region atm

[untold patio]

Is it possible to switch regions ?

[west quiver]

GG @untold patio, you just advanced to level 1!

[magic inlet]

you can't

[dire sapphire]

The wheel was down the other day, it finally started working for me again. but just now it did an internal error and now its giving me the error from the other day again.

[magic inlet]

Send a ticket #open-a-ticket

[civic sage]

I just got a similar bug too, can't get more buff anymore either, ill open a ticket too

[last aurora]

can i pick riot giftcard in the end of reward track

?

[crystal roost]

whats that ?

[surreal crest]

just a question is there a way to turn off buff on surtain apps/games without premium

[crystal roost]

why i have nothin on shop ?

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Nop only Steam, Amazon or Roblox $50 of your choice

[magic inlet]

Send a ticket #open-a-ticket

[last aurora]

oh ok, ty

[magic inlet]

surtain ? Wdym

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[wet forge]

how do i get rid of the ad popups

while gaming

[surreal crest]

like i dont want it to track roblox so that the popup doesnt apear

[magic inlet]

1. If you don't want your game to be tracked turn banner off Buff auto Launch (via settings) or turn off Overlay&Hotkeys for selected games
2. If you want your game to be tracked you must keep Buff auto Launch and Overlay&Hotkeys on
3. If you have premium you can close the End match pop-up screen

[crystal roost]

i dont even see valorant points then its an api issue ?

[west quiver]

GG @crystal roost, you just advanced to level 1!

[magic inlet]

as I wrote above message read 1. 👉 #support-en message

[magic inlet]

Yep

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[civic sage]

it comes up whenever i try to click on the 'collect 3.0 buff', after spinning the wheel, but sadly it also doesn't allow me to use the wheel anymore either, just gives this bug report over and over again. -i sent a ticket in.

[magic pond]

Hello ! My account is frozen, how can I unfroze it ? Thank you !

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[magic pond]

Ok I did, I'm just waiting now.

[paper tulip]

best gane sto play on mobile

[worn jasper]

even tho siege is up why wont it register points

[west quiver]

GG @worn jasper, you just advanced to level 1!

[scenic jetty]

hello, i need some help,just downloaded the app.and it shows that its open on the minimized tab but when i click it, it doesnt open.

[magic inlet]

Do WIN + P then pc screen only

[magic inlet]

R6 is down on BUFF

[magic inlet]

Wdym ?

[scenic jetty]

thank u that fixed it

[brittle lintel]

do valorant cards get released for oce australia

[jovial stone]

why i cant close the buff game shi

it says ctrl + tab to open or close it

and nothing i cant close it

and im pressing the x button

[brittle lintel]

ctrl tab opens overwolf you have to rpess the minimize or close button

[west quiver]

GG @brittle lintel, you just advanced to level 3!

[jovial stone]

i mean the thing that appears everytime you end a match

[jovial stone]

i cant

im pressing it

and its not closing

[hybrid olive]

I keep getting this error when trying to collect the wheel spin buff points

[lusty crown]

Whole week I've had this issue as well.

[nimble stag]

so you are saying its possible its out of stock for a year? (I just want to make sure i uderstand)

[prisma lichen]

Same thing for me. Wheel broke again. -_-

[magic inlet]

Send a ticket #open-a-ticket

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Restart Overwolf and try again

[formal prawn]

Getting this error while signing in

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[formal prawn]

done

When can I expect it to be unfreeze

[paper tulip]

os brawl stars not availavle om buff mobile?

[west quiver]

GG @paper tulip, you just advanced to level 2!

[twilit tusk]

With that can I have the rewards?

[west quiver]

GG @twilit tusk, you just advanced to level 1!

[smoky pendant]

bombitat has been warned.

[magic inlet]

Open the Mobile App -> Rewards -> Games -> Scroll down to verified your account

[twilit tusk]

And how do I get the rewards on the computer?

[faint sinew]

I bought buff boxes almost a week ago and I still havent received them.

[paper tulip]

tysm

[junior rune]

Spin Wheel has turned ERROR again 😒

[paper tulip]

im doing a brawlstars challenge but it isnt counting the process?

[magic inlet]

Play any supported games, earn buff points and you can buy free gift card from marketplace or participate in raffles

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Do you have verified BS in BUFF ?

[faint sinew]

i already did. Twice.

[twilit tusk]

but no reward appeared to me

[magic inlet]

Please be patient and wait for an answer. We don't handle administrative stuff here

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[faint sinew]

I understand. Just trying to see if I could get help here since it’s been a week.

Thank you tho

[paper tulip]

yes

look

@magic inlet

[smoky pendant]

omaronfire has been warned.

[magic inlet]

Which game mode did you played

[nocturne breach]

wassup guys, i wanted to know if after +1y of being gone, if the riot giftcard is coming back or not

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[nocturne breach]

okok ty for the info

[paper tulip]

ranked

[magic inlet]

Ranked game mode is unsupported. Play game modes where you get trophies

[paper tulip]

bur the challenge says ranked

and thats the only challenge o have too

o have not gotten any others

?

@magic inlet

is there any way to unæinl and then link again

maybe theres an issue

[magic inlet]

1. As I said above message #support-en message
2. If you have premium so you have weekly challenge mobile
3. These are all supported game modes in brawl starts and it must be the match of getting trophy

[magic inlet]

Please don't ping staff I understand you want an answer fast, but it took me a while to edit the screenshot

[magic inlet]

You can't unlink. Please read this message 👉 #support-en message

[paper tulip]

okay my bad

wheres is the non-premium challenges?

i cant seem to find them

[magic inlet]

In the mobile app, who don't have premium can use only Endless challenges (Supercell games)

[paper tulip]

oh okay

but oddly mine endless challenge says to win 5 ranked games

[arctic skiff]

When are you guys gonna fix the wheel?

Its been broken for 2 days now

[sweet mango]

i used a 7 days premium and i didnt recieve the effects

also i can barely see anything in the market place

no gift cards

[magic inlet]

Yes, but ranked game mode is unsupported game mode, please play the game mode where you get trophies for victory

[paper tulip]

okay tysm

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Restart Overwolf and check again

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[sweet mango]

but

it doesnt say out of stock

it doesnt even apper

nothing

[paper tulip]

oh teaj it works tysm

[west quiver]

GG @paper tulip, you just advanced to level 3!

[paper tulip]

your the best sorry for all the questions

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

Any further questions you can write here again 🙂

[arctic skiff]

Theres not even a category for the wheel on open a ticket

[magic inlet]

You can choose whatever you want except category Account Frozen

[west quiver]

GG @formal tiger, you just advanced to level 2!

[formal tiger]

my buffs wheel isn't being reset every 6 hours

[magic inlet]

Send a ticket #open-a-ticket

[arctic skiff]

I'm guessing you guys will get back in touch through email and if so how long does that usually take?

[west quiver]

GG @arctic skiff, you just advanced to level 2!

[shadow stump]

what countries does buff support ?

@magic inlet

[west quiver]

GG @shadow stump, you just advanced to level 2!

[smoky pendant]

amastro1_ has been warned.

[shadow stump]

?

why

[magic inlet]

We don't handle administrative stuff here. They can reply you asap or 7 business days

[magic inlet]

Read DM Dyno

[paper tulip]

how much does endless challenges give?

[vast leaf]

I was disconnected and impossible to reconnect, whether with discord google or by email. Is there a reason?

[silk spire]

same here, must be their servers

[west quiver]

GG @silk spire, you just advanced to level 4!

[magic inlet]

1-3 buff points

[magic inlet]

Buff is down

[magic inlet]

Buff is down

[vast leaf]

Ah okay thanks

[stray peak]

gotcha thank you

[junior rune]

...In Desktop/Mobile 😕

[magic inlet]

I already told you to send a ticket #open-a-ticket. There's nothing we can do about it

[junior rune]

I did. How much days remaining i still take a patience? Didn't count.

[magic inlet]

They can reply you asap or 7 business days

[junior rune]

Ok

[golden coral]

hey i wanted to get a valo gift card but its not showing if its in stock or not heck its not showing any gift cards can someone help

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[north garden]

Why do i get fraud error sometimes after a game completes?

[magic inlet]

Which game

[north garden]

League of legends

[golden coral]

how do i solve it?

[magic inlet]

Buff was down now it should work

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[scarlet prawn]

i just wanted to know if the gift cards cycle? like some days its csgo or some days its valorant

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[scarlet prawn]

thx

[charred crane]

??

[magic inlet]

Ignore it

[worn jasper]

why does this error keep sending

[magic inlet]

Ignore it. It's already reported

[wheat raptor]

it keeps popping these errors each clicks

so annoying

[magic inlet]

Ignore it. It's already reported

[subtle nymph]

y is there no valorant gift cards or is it just regional

[wheat raptor]

ok

better fix it

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[proven kestrel]

I can't login, how do i fix it?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[fickle niche]

I can't log into my account.

[charred crane]

me too

[fickle niche]

Woke up this morning and turned on my computer, ususally it logs me in automatically, but it didn't. So I put in my email and password and nothing happens.

Oh!

It worked, but it gave me this:

[humble heart]

I have the same screen

[fickle niche]

I'm glad I'm not the only one -- got a little scared when I couldn't log in at first. 😓

[zinc whale]

I guessing that the weird popups have already been reported. However, whenever I try to open an offer, my screen just goes black.

[civic condor]

It wont even let me sign in...

[fickle niche]

It took me 5 tries to get signed in, so I'm assuming it has something to do with the maintenence that is happening.

[split fractal]

i cant create a account why is that?

[fickle niche]

Please tag me when your Buff goes back to normal. I'll do the same if mine changes too.

[zenith tulip]

i cant create acc

[civic condor]

Ima just wait a day then

[lavish belfry]

seems like others aren't able to log into buff? or use it? i just joined to see if it was only me

[civic condor]

Yeah, you cant rn

[lavish belfry]

i'll keep an eye on this channel to see when it's back up then

[zenith tulip]

so does anyone know when we will be able to create acc?

[balmy bridge]

yo why isnt my buff working?

[rain hawk]

i cant login to my account

buff is crashed

[short echo]

They're working hard on getting it back up and running for us! Shout out to all the devs for all they do.

[quartz spade]

❤️

[junior rune]

I've been logged out of Buff Game Mobile. Solution?

[turbid dagger]

w8ing for devs to fix

[rain hawk]

how much are they going to take

[solar pendant]

several valorant matches played and nothing counts towards the weekly stuff. got enough kills but it just didnt count. also got way less buff than what i would normally get per match 😦

[rain hawk]

same

[toxic remnant]

Hello, does buff.game have a bug bounty program?

[untold token]

yo chat isnt buff supposed to have like uh giftcards for valorant or smth

[toxic remnant]

Hello, does buff.game have a bug bounty program?

[magic inlet]

It should working now

[magic inlet]

It should working now

[magic inlet]

It should working now

[magic inlet]

Buff was down and it should working now

[magic inlet]

Buff was down and it should working now. Try again

[magic inlet]

Buff was down and it should working now. Try again

[magic inlet]

It should working now

[dreamy cipher]

hello I tried redeeming gift card but it gave me either "missing provider item" or "invalid code"

[magic inlet]

Buff was down and it should working now. Try again

[civic condor]

Alright thanks for telling me

[latent ruin]

How long does it take to open an account? (frozen)

[magic inlet]

Buff was down and it should working now. Try again

[magic inlet]

It should working now

[latent ruin]

@magic inlet

hey

[magic inlet]

Buff was down and it should working now

[smoky pendant]

selcukxd has been warned.

[latent ruin]

:(

you dont reply my ask?

ım new

[magic inlet]

Buff was down and now the tracking should work

[magic inlet]

If you want you can send a ticket #open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[latent ruin]

I understand that there is discrimination

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[junior rune]

Logged in. Thank you 🙂 .

[magic inlet]

It takes 7 business days

[latent ruin]

its too late

[magic inlet]

Where do they write it ?

[untold token]

alr thanks

[dreamy cipher]

@magic inlet

[shadow wraith]

everytime i try to redeem something it says "too many requests" and i used a free premium 24hours thing to try to buy some codes for my game
idk why this is happening and whats wrong

doesnt email the code or anything

and earlier when it was it was just saying "invalid code" or something else along those lines

[magic inlet]

Try restarting Overwolf and try again

[magic inlet]

Try waiting exactly 5 minutes and try again

[shadow wraith]

aight

[warm zodiac]

le sigh

[magic inlet]

If you want you can send a ticket #open-a-ticket and report it

[dreamy cipher]

same error

[magic inlet]

Idk what the error is that, but I'll report it

[dreamy cipher]

thanks, its either invalid code or missing provider item or both

[shadow wraith]

it says this now

[untold token]

bruh wth is this

[magic inlet]

Possibly reported too 🙂

[shadow wraith]

wdym

[west quiver]

GG @shadow wraith, you just advanced to level 1!

[magic inlet]

Spin&collect is down if you want you can send a ticket #open-a-ticket and report it

[untold token]

alr

thx

[magic inlet]

I reported it too

[shadow wraith]

oh ok ok

[paper obsidian]

what does this mean, i can't buy anything

[magic inlet]

I've already reported it

[paper obsidian]

but rn there's no way to fix it right

[magic inlet]

Nop sorry

[river pine]

no giftcards? why

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[river pine]

i dont have the show out of stock

it generally has NOTHING

just these 6 things

[main quest]

same

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[river pine]

Or its just not available for my country

[main quest]

will buff ever know in the future when is restock happening? And will it have as much cards as people need? Because i didnt buy any card for 2 years now, i have 7.4k coins

[river pine]

which is probably the reason

[untold token]

ohhh this makes sense

[west quiver]

GG @untold token, you just advanced to level 1!

[untold token]

😭

[half lantern]

my bad if this has been answered, but is the marketplace store down?

[magic inlet]

No ? Why

[half lantern]

I'm trying to get the Steam card, but everytime I put in the verification code it sends me it won't work. I've closed Buff a few time to see if there was a update but it's still doing the same thing

[magic inlet]

Any error message ?

[half lantern]

the first time it said invalid code and now it says to many requests, so I'm just waiting to try again

[icy compass]

i have the same issue with the marktplace it says missing provider item

[magic inlet]

Try waiting exactly 5 minutes and try again

[magic inlet]

Which item

[icy compass]

steam giftcard

[half lantern]

ok

[magic inlet]

region

[icy compass]

NA says us only

[magic inlet]

can you send ss with error message

[half lantern]

I have the same message as well, after waiting.

[magic inlet]

I think it'll be on all the items 😭. I'll reported it

[half lantern]

thank you for reporting it Evil

[main quest]

.

[charred crane]

same thing to me

[trim plover]

I just activated a premium elite for 24 hours and now i cant even redeem anything in the marketplace, i'm having the same "missing provider item" error code after typing in the code emailed to me

[urban ruin]

same

[trim plover]

so are we supposed to open a ticket or wait for a patch? i tried to close buff client and overwolf clients and relaunching and it does nothing.

[gloomy ingot]

im done with buff bruh they dont restock not in denmark its kinda sad

[west quiver]

GG @gloomy ingot, you just advanced to level 3!

[formal tiger]

Do you guys have a current ETA when R6 will be fixed in BUFF?

[mental rain]

last time i asked, i was told it was indefinite

[safe dragon]

Hey y'all I don't if I'm the only one having this issue but my computer app is being very touchy, can't collect the daily.. I don't know if it's a coding issue or what but the stability of the platform is severely lacking. The error is as follows.

Everything else seems to be in order as far as earning points while playing though, thanks for what y'all do.

[wide shell]

I also have the same issue.

[surreal cipher]

will global val points ever return?

[safe stratus]

hello um I am trying to redeem one of the gift cards from store but it keeps saying missing provider item

then i click it again and it says invalid confirmation code

[manic seal]

buff is down rn, try again later

[manic seal]

depending on the region and device, yes

[safe stratus]

aw

[safe dragon]

Try mobile if you’re logged in still.

[spiral ledge]

what's that suppose to mean ?

I put the code they gave me

[neon glacier]

what does the missing provider item error mean

[spiral ledge]

yeah what that mean

[west quiver]

GG @spiral ledge, you just advanced to level 2!

[scarlet pollen]

buff dont work for seige at all like evry game it says it wasnt able to find a start like bro wut

[kind tundra]

it kept giving me this

@proud wasp

my bbad

[proud wasp]

it happened after buff went down

[spiral ledge]

oh okay

[kind tundra]

oh

[proud wasp]

Devs are on it but it might take a few more hours to solve

[kind tundra]

good

bbecause i just used a 24 hours

thank you

[spiral ledge]

what happen with buff today ?

if I take the yearly premium (I alr have montly premium) will it give me battlepass for all season or just 1?

[proud wasp]

for all

[proud wasp]

Not sure about the exact thing yet but it was nothing critical

[stark shoal]

Also having a missing provider item error for redeeming items from market and bugged spin and collect daily, glad it's not just me but like damn.

Was looking forward to the increased reward for redeeming premium elite for 24 hours

[proud wasp]

yeah today wasnt the best

everything should be fixed by tomorrow

[rough vector]

does buff still have global valorant gift cards? I can't see anything

[subtle nymph]

same issue here

[surreal cipher]

pc and uk?

[west quiver]

GG @surreal cipher, you just advanced to level 1!

[next pawn]

can someone help because whenever i try to redeem a gift card it emails me a code to reddem it and then when i enter the code it says "missing provider item"

[dire monolith]

i used a 24 hour elite coupon and tried to get a 10 dollar riot gift card but when i put in the code it says missing provider item can anyone help

[spiral ledge]

it's broken

just wait for it to be fix

[dire monolith]

but when i go check again

it says its still there

[brittle ice]

what is this mean?

[spiral ledge]

"missing provider item" Buff is having issue today you can't redeem anything devs are working on it

should be good in around 6 hours I think

[dire monolith]

Thank You

[spiral ledge]

there was also an issue with the wheel but that got fix

so just wait for the rest

[dire monolith]

Thanks for the help @spiral ledge hope you have a nice night

[spiral ledge]

to late for the night

[dire monolith]

loll

Once you earn something from the reward track and use it is there any ways to get it back

[spiral ledge]

no

from what I know it's not possible

[livid blade]

hello can i get some help

[fickle niche]

same thing happening to me -- tried to get a giftcard off the marketplace and got the "missing provider item" as well. :/

[magic inlet]

Already reported to dev

[magic inlet]

What's going on

[magic inlet]

R6 is down on BUFF

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev, but if you want you can send a ticket #open-a-ticket

[magic inlet]

Nop

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev

[livid blade]

hello again

if i get premium pass do i get a gift card of choice even if its out of stock

or do i need to snipe ?

[magic inlet]

If you activate premium, nothing changes except that you can buy at the premium price in marketplace

[short echo]

The Dynamo bot just dm'd me saying I was warned for misusing this channel? I asked earlier a support question regarding the proper .suggestion command hmm

[magic inlet]

.suggest text

[tidal meteor]

I am trying to redeem $5 riot gift card. I have 1665 points and I used a “premium for 2 days voucher thing” . But I’m getting the message “missing provider item” I don’t know what’s happening

Does that mean card is sold out but I can’t see it?

[haughty nest]

everytime i enter the code from my buff to redeem robux it says missing provider item. what do i do about this?

[west quiver]

GG @haughty nest, you just advanced to level 1!

[magic inlet]

Already reported to dev

[magic inlet]

Already reported to dev

[tidal meteor]

Do I get my premium for 2 days back bcz I saved that until I could use on riot card

[haughty nest]

thanks\

[short echo]

Thank you!

[magic inlet]

I can't help you with that if you want you can send a ticket #open-a-ticket and ask there

[orchid perch]

I cant claim daily coin from the wheel

[magic inlet]

Already reported to dev, but if you want you can send a ticket #open-a-ticket

[orchid perch]

ty!

[azure dawn]

I just expended one of my free premium days so I could purchase something that showed it was finally in stock, but it is now going to waste because of this error.

Is there any way to get that refunded? they give out precious few.

[magic inlet]

Send a ticket #open-a-ticket ask there

[teal rain]

this message is preventing me from claiming yesterday's wheel reward and spinning the wheel today

[marsh lantern]

Known issue and already reported, sorry

[teal rain]

ohh i see, thank you!

[teal rain]

does the marketplace sell $25 riot gift cards?

or only 5 and 10

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[dire sapphire]

sometimes ill see a 25 for premium users only

[royal abyss]

i can only see 3€ amazon gift Card. Is there anything else to buy ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[royal abyss]

yeah but when its out of stock its still visible in the shop ?

NVM ^^

[prisma dawn]

already reported got it but like when is it gonna be fixed

[marsh lantern]

As soon as possible

[rough vector]

i only see these thing in marketplace, is there anything else to buy ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[golden coral]

same here

[untold token]

same lmao

ive been waiting for like 2 days

already

[jolly token]

The login button is not responding

[marsh lantern]

Give more details pls

[jolly token]

discord, google, mail login not working

[toxic remnant]

Hello, I have found a critical security vulnerability. Is there a USD reward for reporting it? Please provide the email address where I can submit my report

[marsh lantern]

#open-a-ticket

[marsh lantern]

#info-and-rules

[rose wagon]

for about a week now, I've been getting an error when trying to the buff points award from the wheel of buff points. I've tried uninstall and install and still the same error.

[marsh lantern]

Not a week, just 2 days. Already reported and known issue

[languid latch]

I've not used Buff for a while and thought of downloading it again but I keep getting this message and I have no idea why or how to fix it ;-;

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[languid latch]

thank you

[teal bramble]

fix you app

been like this for ages

[paper tulip]

my marketplace has not had any known games giftcards like valorant, fornite etc it only shows donate to plant a tree and save a turtle and things like that? do anyone know why its been like this the past 3 days.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[teal bramble]

if your on moblie they barely stock stuff for mobile or its your region hasnt been restocked

[cold terrace]

The gift card claim system is bug, when I redeem an Amazon gift card a link called spend.runa.io appears and when I redeem my reward it doesn't give me anything, I only get an error message, I have to say This is the first time this has happened to me, since before I used to redeem without problems, but now I get an error message and I don't know if it is a general problem or it's just happening to me.

[marsh lantern]

#open-a-ticket

[paper tulip]

im on pc but how often does restocks approximately happen?

[sterile gull]

frozen acc

[bright hemlock]

was really hoping that 2 or 3 days of "hey we're down for maintenance" was going to address the wheel and redemption issues, but still? any eta on when it will get fixed this time

[ember terrace]

Have the same, fun fact is i spinned 0.75 but the Claim says 0.8. If that helps in any way

[magic inlet]

Marketplace is already working fine unfortunately Spin&Collect is still being fixed developers are working on it and it will be fixed as soon as possible

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[sterile gull]

i already opened a ticket

i dont remember when but min 5 days ago

[gusty snow]

What does the buff pass actually give me?

[magic inlet]

https://www.buff.game/reward-track/

[mortal aurora]

I've bought premium and I still don't have it active

[old mauve]

the pass is active in 2days bro

[mortal aurora]

Not the pass. I'm talking about Premium. I never mention a pass

I don't have premium active as in I'm getting ads and can't buy cards at a discount

[toxic kelp]

anyone able to close overlay popup in btd6? you cant click on it and ctrl+tab doesnt wwork with this app specifically. killing overwolf in taskmgr reopens the same box when you reopen and you cant close it sitll

[rich sandal]

when I play valorant I don't win point

[safe dragon]

They went to the rainforrest to plant the tree I redeemed, sorry guys.

[autumn sluice]

why did they remove riot gift cards??

[rough quarry]

it'll be back but i dont think that there will be a specific dat saying when it will

the shop changes and sometimes things disappear and sometimes things come back

[sacred chasm]

What should I do if my account got frozen

[rough quarry]

My wheel spinning thing has been stuck on redeeming my 1.0 point for 3 days now, when i try to claim it, it only pops up an error message.

[magic inlet]

The issue is known about and they're working to fix it

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

Restart Overwolf and try again

[magic inlet]

When did you bought Premium

[mortal aurora]

28th and 30th

of january

[magic inlet]

You still don't have Premium ?

[mortal aurora]

still don't have it

[magic inlet]

Send a ticket #open-a-ticket

[toxic kelp]

i did that already per the original message

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[rough quarry]

Ohhh, okay thanks 😊 👌 👍

[scenic raven]

is there someting wrong with oce we have had no raffles for a month and currently have nothing in the store for a week

[untold token]

yo are yall gonna restock soon ive been waiting for 3 days for a riot card

[untold token]

no answer for 2 hrs is crazy

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[untold token]

alr-

[limpid lake]

is there actually no raffle or is it because of my server?

[limpid lake]

is there just not gonna be any raffle?

[junior rune]

My Spin Wheel fixed, Only one need to be fixed, Raffles.

[gusty bane]

Hi, my account is about to be deleted but i want it back. I asked the support but they didnt respond. Does it just take a while or how could i get it back?

[manic seal]

if u dont see raffles rn, there will be more in the future

raffles are global

atm

no info if in a future will be regional

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[wind gull]

why cant i see giftcards for riot in my marketplace even when they are out of stock? I can only see some giftcards for world of warships

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[gentle sail]

i cant see any giftcards in the shop i can only see these and these

[west quiver]

GG @gentle sail, you just advanced to level 1!

[gentle sail]

btw my region in north africa

morroco to be exact

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[gentle sail]

they arent out of stock i dont see them even when i dont check the hide ouy stock bar as shown in the picture above

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[gentle sail]

oh ok

ty for your support

[paper tulip]

i havent seen any giftcards for the past 5 days and im eu i live in denmark

[autumn river]

hey i need help so i recently got buff and i went to the offers and their was a offer grabpoints and it said use atleast 2000 grabpoints so after alote of work i got it i spent 2000 buff points and when i went back to buff i coudent get the 760 buff points they were offeering so can you please help

ive contacted support but their not reponding

[teal bramble]

depends on region in my region its every day at midnight most of the time

[chrome mulch]

@teal bramble where do you live? Just to see the hour gap between our regions

[west quiver]

GG @chrome mulch, you just advanced to level 1!

[chrome mulch]

It still works for you? They restock everyday?

[junior rune]

Strange, I was waiting for the next month, And nothing news about Gift Cards in MarketPlace 🤔 .

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[junior rune]

Should i ignore it 🫤 ?

[wind gull]

but is there any other way to check the price and when was the last riot card bought?

[magic inlet]

Depends on region you can also participate in raffles

[magic inlet]

First screenshot try to participate in the raffle. And second screenshot we'll try to report again you can also send a ticket #open-a-ticket and report it

[junior rune]

Ok, Thanks.

[grizzled wedge]

my account frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[rich sandal]

not working

[green arrow]

why doesnt my games check in with the challeneges on rocket league i won all 4 games had this issue for a while tried refreshing already too

[humble heart]

wait same

i'm trying to do the rocket league one too

lemme knwo if you figure it out

[fresh glacier]

My rainbow 6 siege game says "START GAME NOT FOUND" even though I played so many matches. Is there anyway to fix this?

[slow glade]

hi im currently clicking on the button to get a steam card but im not getting any code, is there a way to resend the code or smt

[simple steeple]

How long do I have to wait for steam gift cards to be put back

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[worn jasper]

do you have any idea when cs2 will get implemented

[magic inlet]

To get Rocket League wins counted you have to wait until you get the total results of the end of the match

[magic inlet]

To get Rocket League wins counted you have to wait until you get the total results of the end of the match

[magic inlet]

R6 is down on BUFF

[magic inlet]

Send ss

[magic inlet]

No eta

[magic inlet]

BUFF team is working on CS2. Unfortunately there is no eta when they will be fully functional, sorry

[fresh glacier]

Thank you!

[west quiver]

GG @fresh glacier, you just advanced to level 1!

[stable pollen]

where do i report a bug

[magic inlet]

What bug

[stable pollen]

nvm, the 6h hourly spin was stuck and wouldent let me spin it

its fixed now

[untold token]

same its been like that for 3 days

[scenic raven]

any info on how long maintenance is

[marsh lantern]

Done already

[scenic raven]

not the battle pass

[marsh lantern]

BP is not active

Wdym?

[scenic raven]

says its under maintenance

then i refreshed and it has a timer now

[marsh lantern]

Always had a timer, but it'll be active tmrw, so all good!

[gentle sail]

for me it's like 4 months

im north africa region ig im w eu

w/*

[gaunt delta]

can i get to know why there is no item in Marketplace India region

i wishlist open game on epic games store but still not got the reward

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

#open-a-ticket

[latent ruin]

When will our frozen account be opened?

[west quiver]

GG @latent ruin, you just advanced to level 1!

[latent ruin]

It shouldn't take this long.

We installed the buff program for nothing

We are tired of waiting for it to open, most people show the same reaction

[magic inlet]

I've already answered that it takes 7 business days

If you fill the form Unfrozen Account

[latent ruin]

ım filled

[paper tulip]

my marketplace hasnt been getting new thing for like a week now

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[royal abyss]

Is there a way to get a refund for a subscription that started a few days ago? I expected more from the Premium Elite plan than what I actually received. Therefore, I would like to request a refund. Is this possible, and if so, where and how can I do it?

[magic inlet]

Send a ticket #open-a-ticket

[royal abyss]

Should I receive a confirmation email after filling out the form? I did get the confirmation message "Your submission was successful.", but I haven't received an email.

[magic inlet]

You should receive in email: Your request "ticket number" has been received and is currently under review by our support team.

[royal abyss]

Found it 😉 was in my Spam folder

[junior arrow]

#when_is_next_restock

bro please i have so much money in my buff acount but there is northing to buy give me a riot gift card please

[jagged belfry]

is cs coming sometime in season 10

[formal tiger]

does fortnite work for BUFF?

[lunar light]

my mobile wont work, it shows this page could not be found

[west quiver]

GG @lunar light, you just advanced to level 1!

[manic seal]

i dont know whats your question about but no info about cs support

[manic seal]

yes its a supported game

[manic seal]

can you send an screenshot

[jagged belfry]

for the quests but i hope it does since its on the cover for the upcoming battlepass

[crimson gorge]

I won the match and didn't get any points,
then the buff said it was to report about the bug

[magic inlet]

What error message are you getting and which game and game mode

[verbal pier]

Hi is it normal that the riot gift card has disepeard from my store ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[verbal pier]

Thanks sorry that i bothered u for that and also I can't use my raffles i do,'t know why

It just say the ticket wasn't applied

[subtle flame]

Hello,
Does anyone knows how long it takes for support to get back ?
My yearly subscription did not activate (money was taken tho).

[magic inlet]

Are you getting some error message

[magic inlet]

They can reply you asap or 7 business days

[subtle flame]

Thanks

[verbal pier]

No

[magic inlet]

Send ss what's wrong or video

[verbal pier]

Nvm it says invalid UDM data

[magic inlet]

Restart Overwolf and try again

[deep fossil]

I guess I'm not the only ones who's subscription stopped working. Mine randomly stopped working yesterday. Hopefully the problem gets fixed soon.

[autumn river]

yo

hey i need help so i recently got buff and i went to the offers and their was a offer grabpoints and it said use atleast 2000 grabpoints so after alote of work i got it i spent 2000 buff points and when i went back to buff i coudent get the 760 buff points they were offeering so can you please help ive contacted support so much times via email and they always tell me to send them a confirmation that i did the task and i send it and they never respond back

[worn jasper]

Im wondering how does the XP gain for hte battlepass work?

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Playing any supporting game gives u exp

[coral rune]

i have 15k points but i have nothing to do with them bc there is nothing in the shop what can i do im waiting over a year for just one thing and there is nothing!!!

[teal bramble]

Bad request exception error when i enter a raffle

[west quiver]

GG @teal bramble, you just advanced to level 1!

[magic inlet]

It's reported, but if you want you can send a ticket #open-a-ticket and report it too

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[rocky fern]

Same bro I have 18000 buffs and I want riot gift cards but there is no gift cards in marketplace

[coral rune]

Yes so annoying they to fix it

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[dapper perch]

How exactly does the buff app work with roblox?

[magic inlet]

Play any supported games, earn buff points and you can buy free gift card from marketplace or participate in raffles

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[hard sinew]

Why is the ARURF mode on LOL not being tracked by buff?

[magic inlet]

Probably not supported game mode

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[glad willow]

Why does my marketplace np longer havw steam and valorant gift cards

[lean fern]

how is buff actually going to announce some stupid discord quiz when they should be making announcements for:

1. the slim jim promo
   or
2. the new buff pass season

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[lean fern]

restocks constantly

[glad willow]

Yes but normally if its out of stock it still shows but is greyed out, I was also refreshing the shop at the usual time it restocks and it never reappeared for a second

[marsh lantern]

okay um calling it stupid is kinda rude

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[glad willow]

It's been like this for a few months though, Is there anything I could do to try fix it

[lean fern]

sorry. i mean it isnt dumb… actually a nice thing to have a community discord event like that.

but an admin ats everyone and i was NOT expecting that, considering buff has two things they really should be announceing

[marsh lantern]

i get you, but the slim jim promo is US only

[lean fern]

buff’s self-marketing is so awful sometimes

[marsh lantern]

so it wouldn't make sense to promote it when most of the people here can't participate

but i get your point

[lean fern]

us only is ok to announce for. they have done full server announcements for an australia event

im sure there are more americans on buff than australians

[marsh lantern]

i'll try to pass your message

[lean fern]

also, it is good to want to support self-hosted #ad events especially since buff should be trying to grow (in this regard)

it feels like buff has been in stasis for over two years now

[glad willow]

Hey btw, what time is it exactly, 11pm what time zone?

[marsh lantern]

the quiz you mean?

[glad willow]

Yes

[lean fern]

its invyour timezone @glad willow

they have it show the time in your local timezone. like for me it says 5pm

@glad willow if you sre in europe, would be 11pm for you.

maths out

[glad willow]

Alright, but is it 11:00am or pm because it just say "11:00"

I'm assuming it's in 24 hour tjme

[lean fern]

well id you are in europe…

if

[glad willow]

New Zealand

[lean fern]

ya 11pm

yaall are 6hr ahead of me and it sys 5pm here

[glad willow]

New Zealand is not europe 😭

[lean fern]

yea

close enough

[glad willow]

So this friday 11pm

My time

[lean fern]

actually no

it would be 11 am then

nz is closer to au/asia right

im american u cant expect me to know where ur country is if it isnt america

[glad willow]

Bro mods need to put time zone in

This is hella confusing

[lean fern]

it actualy does say 5 pm for me

it says pm does it not say am/pm?

[glad willow]

Okay then itd be 11pm for me

[glad willow]

Nah

[lean fern]

nah cuz isnt it morning there

rn

[glad willow]

Just 11:00

[lean fern]

5pm is in 1hr for me

[glad willow]

Its almost 10am for me

[lean fern]

if 11am is in one hr

its 11am

[glad willow]

Whats your time zone

[west quiver]

GG @glad willow, you just advanced to level 3!

[lean fern]

est

[glad willow]

It is 11am 😔

It'd be in school by then

[lean fern]

damn but not school rn?

when does achool start in NZ damn

[glad willow]

Oh nah

Todays a public holiday

This quiz is reminding me the struggles of trying to play george's game

[terse basin]

so the survive for 15 minutes doesn't work, I've done 3 matches surviving above 15 minutes

[glad willow]

What are these easy as challenges 😔

[low bridge]

imagine if fish had legs

[glad willow]

Wish this was in oceania

[marsh lantern]

AH

#open-a-ticket

[lean fern]

18k+ buffs balance

[honest zodiac]

can we get v-bucks?

[terse basin]

From the event, you get 500 buffs if you finish under the first 400 in league or fort.. then you enter into a rifle for the gift card

[honest zodiac]

I bought 30 tickets and I also bought 20 from the steam thingy.

[simple cloud]

Can I somehow install buff on ps5

[glossy jay]

no

[rich atlas]

how does the xp system scale/work exactly?

[hot haven]

*team

fire that guy lol (jk)

[candid copper]

Frozen account not allowed exception after not having logged in for a long period of time?

[fierce bay]

yea idk why its not tracking my progress

[opal mortar]

bro is that 11k and no reward?

your the reason why rewards are out of sock

stcok

[opal mortar]

end mean win

[terse basin]

nah, i havent been going for anything in awhile but if i do i make the steam cards go away

[fierce bay]

All the challenges say 0 but the progress went up

[terse basin]

yeah i opened up a ticket, should be at like 5 or 6 for that

[viral marlin]

15 minutes not working and why am i only seeing 0 for the rest

[fierce bay]

same for me

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[magic inlet]

Play without AFK, Autoclicker and controller

[charred crane]

Halo infinite doesn’t get recognized as a game at start and the leaderboards still don’t work and haven’t worked for awhile

[opal oar]

is valorant giftcards no longer a thing as reward in buff?

[glossy jay]

not really sure why I'm getting this

and you guys have a typo

[marsh lantern]

Yep, I think that’s getting fixed in a moment

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[trail ridge]

I play stardew valley and somehow buff cant seem to give me any exp for it
Ive played other games and they seem to record my exp just fine

[wary robin]

Frozen account not allowed exception after not having logged in for a long period of time?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[trail ridge]

OH I found the reason i just didnt enable the stardew mod one thanks!

[rustic spruce]

After 20 days the account is still frozen

How long does it take

[nocturne dove]

Is that buff thing broken?

Last time I used it was 3 years ago

Cant log into the mobile app

[manic seal]

15 days in average

can take a little more

[manic seal]

shows any error?

[wintry cairn]

Hello. If I didn't receive a reply for more than month (last activity is mine saying "hello" after long time again), do i need to create another ticket or just wait more?
I am curious if someone have same problem and didn't get last Buff Reward track last bonus from Buff Pass activated (50$)

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[nocturne dove]

Ay no, just nothing happens,

[manic seal]

try usin another network

[nocturne dove]

I tried cellular

Didnt work

If my account is too old, it could be cleared from the server?

[median blade]

🙂

[marsh lantern]

Nothing we can do here, so wait for an answer

[median blade]

Okey, thanks

[median blade]

U must wait, dont open more tickets

[west quiver]

GG @median blade, you just advanced to level 7!

[earnest belfry]

Hi, I'm having trouble with the Fortnite knockdown challenge not tracking my progress, what can I do?

[median blade]

What type of Games u play? Because in 50 vs 50 doesnt count

Only duos or squad

[earnest belfry]

I'm playing zero build, duos and squad

[median blade]

Try to play normal battle royale, if doesnt work, maybe u must reinstall buff i think

Or wait for an admin answer

[earnest belfry]

Gotcha, ill try that meanwhile

[viral marlin]

surviving more than 15 mins is still not working

[marsh lantern]

#open-a-ticket

[viral marlin]

It’s not working for anyone

Because other people have the same issue

[marsh lantern]

Open a ticket pls

Nothing we can do here

[viral marlin]

I did and still no response

[marsh lantern]

Wait patiently

[marsh lantern]

Do what it says there

[junior rune]

I played Fall Guys well, But i don't know what happened.

[smoky pendant]

se_znae_koj_e_najjak has been warned.

[magic inlet]

Can you be more specific about your issue ?

[wintry cairn]

Oh, i see...

[main quest]

if i buy premium pass when i complete lvl 100 on normal bp, will i get every premium reward

[magic inlet]

If you buy premium pass then yes

[compact slate]

I cannot login into the buff app

[faint hazel]

So who on the leaderboard gets rewards from the quiz

[olive river]

why i can't participate in raffle? whats wrong?

[glossy jay]

more details? screenshot?

[glossy jay]

#special-quiz message

[glossy jay]

close overwolf and restart buff

[compact slate]

I cant click on anything besides login by email

[glossy jay]

is there an error msg that pops up

[olive river]

didn't help

[west quiver]

GG @olive river, you just advanced to level 1!

[glossy jay]

#open-a-ticket

[sacred talon]

Good morning, does the XP system work? When I play it doesn't give me XP points

[manic seal]

do u see buff pop up at the start and end of the match

[sacred talon]

It only tells me that it gives me 0xp

[manic seal]

do u use controller

[sacred talon]

Sorry, I don't know what the controller is, but before it was detecting the game.

[west quiver]

GG @sacred talon, you just advanced to level 1!

[dull depot]

im having the same issue, everything im playing is not giving me any xp now

[fierce bay]

The survive for more than 15 minutes one is still broken bruh

[lean condor]

does anyone know how to fix my buff if it shows up in the taskbar but will not open?

[frozen basalt]

how do I find my ID for brawl stars link? When I put my player id it says doesn’t exist???

[twin stratus]

go to task manager and purge overwolf

or this

[humble heart]

Are we able to get the hearthstone ranked wins quest removed? Its bugged and it doesn't track ranked. It tracks playing games fine, just not ranked wins. Should I submit a ticket?

[frozen basalt]

help me next 🙏

[twin stratus]

haven't play that in a long time but you to your profile and it should be under info or share and if it was moved to supercell id it would be that instead

[frozen basalt]

I put my supercell id and it still didn’t work

I tried my username and supercell id

the app is so trash it don’t even give clear instructions with old instructions too

[west quiver]

GG @frozen basalt, you just advanced to level 1!

[twin stratus]

it should be your friend link

[frozen basalt]

also I forgot where to link

they should add a link option

it’s like a scavenger hunt to find it

I DID IT

I

finally

[twin stratus]

good just as i was about to send SS yah time to uninstall

[frozen basalt]

can I see ur account?

[twin stratus]

what do u need?

[frozen basalt]

nothing I just wanted to see ur brawl stars account

[viral marlin]

yes it is

[tight turret]

are payments down atm?

[manic seal]

i dont think they are

[autumn river]

hey i need help so i recently got buff and i went to the offers and their was a offer grabpoints and it said use atleast 2000 grabpoints so after alote of work i got it i spent 2000 buff points and when i went back to buff i coudent get the 760 buff points they were offeering so can you please help ive contacted support so much times via email and they always tell me to send them a confirmation that i did the task and i send it and they never respond back

[autumn river]

i have contacted them like 4 times and they tell me to send the proof i send them than they just dont respond

[plain jacinth]

i dont know, why u cancel the Premium and Buffpass work with Paypal....

[marsh lantern]

Because PayPal payments aren’t working rn

You’ll be able to pay with paypal again once they work

[solid oak]

error signing in "Frozen Account Not Allowed Exception"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[solid oak]

how long does it usually take

[paper tulip]

why havent the brawl stars challenge loaded yet

[magic inlet]

7 business days

[magic inlet]

API is down. Try later

[gentle horizon]

Hello, I kind of need help, I did currently (Already for a while) buy the premium elite mothly. Usually with no issues, this time, it got payed and also taken out of my account but i am not getting the Premium, and this is hard annoying me because of the Adds etc. xD'
Is there anything I did wrong?

Idk did I miss to do smth etc? xD

[magic inlet]

Unfortunately there is an issue with paypal a few user's not getting stuff Premium/Buff box etc. Send a ticket #open-a-ticket

[gentle horizon]

Alright, I already did, just waiting for an reply :D
Just wanted to make sure it's not a me thing haha.
though I hope theres gonna be an reply before weekend bc playing with the annoying pop ups XD

[magic inlet]

Unfortunately, we can't help you with that. We don't handle administrative stuff here

[gentle horizon]

Yea thats fine, dw :)

[west quiver]

GG @gentle horizon, you just advanced to level 1!

[old relic]

i was wondering if there is a link to opt out of the slimjim ads that pop up, they pop up right in the middle off fights then disappear before i can click on it

[magic inlet]

https://www.buff.game/opt/

[warm zodiac]

charged for premium elite, settings says i have it but the app says im not subscribed? am v confused

[viral marlin]

Why is this Jim sim so buggy and glitching I’m literally doing the challenges and I’m getting black screen every time when I’m in top 10 or top 5 like seriously

Do I have to die before I even reached top 5 so it doesn’t bugs out or glitches on me or give me the black screen, this slim Jim isn’t stable on buff and I even have to restart my game and buff for it to work again it’s messing up all the progress I’m making multiple times, 10 times

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[split oxide]

i sent a ticket about my account being frozen multiple times for the past month and nothing has been done

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[split oxide]

i did this over a month ago they did nothing

[west quiver]

GG @split oxide, you just advanced to level 1!

[magic inlet]

Send a ticket #open-a-ticket category login issue

[split oxide]

i did it like 4 time by now with like a week between them

[polar frost]

Can anyone help me with this?

[viral marlin]

slim jim fortnite challenges (become the top 10 player 30 times) it stopped working

[pale saffron]

how much is riot 10 dollars in buff points

[west quiver]

GG @pale saffron, you just advanced to level 1!

[untold umbra]

I get this error when connecting my calsh royale account

Is there any way I can connect it?

[unreal tide]

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

@proud wasp can you fix the bots so im not spam invited because i dont use buff

[proud wasp]

?

Spam invited ?

You could’ve just stated it in one line but decided to spam and get muted

[glossy jay]

what game

[glossy jay]

depends on your region availability

[glossy jay]

you tried your battle tag and invite link?

[unreal tide]

@proud wasp i am leaving the discord if i get added again ill let you know

[proud wasp]

not sure what you're talking about

[echo beacon]

Why i cant connect to my buff account? it says that my account is frozen

I haven't use my account for a long time because my pc broken, but when I get it fixed and want to use buff again I can't because my account got frozen

[fierce bay]

why is the api always down 💔

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[magic inlet]

I don't see anything in maintenance

[fierce bay]

the battlepass

is constantly loading

so is the profile page

these parts of the app are for some reason always broken

and then it goes back to normal

[magic inlet]

Restart Overwolf and check again

[marsh lantern]

This never happened to me and I haven’t seen people complaining about it. If it keeps happening to you, try reinstalling. It could also be related to your connection

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[fierce bay]

my wifi is usually fine i have ethernet

[marsh lantern]

Then try reinstalling

[fierce bay]

alr

[proven warren]

Hello. I've just joined Buff family ❤️ I've been playing HeartStone. I wanted to check whether Buff HeartStone give rewards after saving buff points or not. But on the application's market page but it's showing me just those products

How to see the page that i can spend my buff points on heartstone ?

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[proven warren]

It means there is no any items about my game 😄 even in raffles there is no any item that i can use

Thank you for kind supports

[untold umbra]

yes i try both

[marsh lantern]

#open-a-ticket

[magic inlet]

How are you trying to link CR ?

[polar frost]

R6

[magic inlet]

R6 is down on BUFF

[fierce bay]

hey i finished the fortnite challenge for the 500 buffs but it wont let me claim it

[marsh lantern]

Try restarting overwolf on your task manager

[fierce bay]

i did

[marsh lantern]

If that doesn't work, #open-a-ticket

[oak compass]

i did world of warship tasks but it says i only completed unlock second warship which isnt possible because it comes after the two other tasks

[marsh lantern]

#open-a-ticket

[peak delta]

why theres no riot card

[lethal surge]

Hi, it says my account has been frozen, how can i unfreeze it ? its been at least 2 years since i last logged into it. i already sent a contact form through the site. can this be resolved faster ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[dusk dust]

hey does anyone know if portugal has ever gotten VP giftcards on the marketplace

??

i never rlly got anything on my market place only raffles with 30000 users in

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[untold token]

is this uh normal?

[west quiver]

GG @untold token, you just advanced to level 2!

[plucky lodge]

did buff remove steam and riot points?

[wise rampart]

hey, so i managed to get a steam code, and when i tried redeeming it. it told me invalid. now the code says its used and it wont let me redeem it anymore. anyone know what i can do?

[bitter hound]

I need help i lost my email adress on my buff acount and I cant log back into it because I dont have the phone number anymore is there any way for you guys to change the email for me?

[magic inlet]

It works fine try reinstall Overwolf

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

Send ss with error message

[wise rampart]

this is all it tells me besides on buff. it just tells me the codes been used, but it didnt let me redeem it

[magic inlet]

Send a ticket #open-a-ticket

[split gate]

Is it possible to change my email address in BUFF cuz i dont have access to my current email

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[gaunt delta]

what is stock refreshment time in india

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[deep fossil]

I have a similar issue where I paid for premium elite and it took the money and still says regular account. I am getting no bonuses for having it. opened a ticket but never got a response and is close to a week now.

[smoky pendant]

captaindeath_ has been warned.

[deep fossil]

what i did not ping anyone i simple typed a message in the chat like everyone else does lol

got it don't talk about a support problem in the support chat I guess it breaks the rules?

[magic inlet]

You tagged a reply that belongs to other user

[magic inlet]

#info-and-rules

[untold token]

done

it works now

thanks

[static zodiac]

why dose the marketplace show only like showing 8 options?

[tough musk]

r6 sont working

[west quiver]

GG @tough musk, you just advanced to level 1!

[rose acorn]

hopefully nothing is in stock