support-en

[grand quartz]

My buff app on the phone won't track my clash royal matches

[humble lion]

i restarted it didnt work

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Do you have verified CR link on BUFF ?

can you please specify your issue ?

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[lone ivy]

hi so i activated premium elite for 24 hours yesterday but nothing happened

[magic inlet]

Send a ticket #open-a-ticket

[slate belfry]

What if I close the ticket and create a new one?

[fervent prairie]

hello!

[charred crane]

Any ETA on the time the siege servers are back up?

[sweet harness]

not in eu for sure, last raffle was 2 january and the market doesnt update since last year

[manic seal]

no eta

[void heath]

Is it allowed for 2 people to share an account n if so, would it work well?

[manic seal]

nope, its banneable

[keen moss]

I just wanna know if it is not showing
Are there any valorant card in EU region?

[random folio]

My account is still regular even though i paid for premium on the mobile app?

[wintry badge]

are there any valorant card in asia?

[manic seal]

we dont have info about specific cards on specific regions

[nocturne stratus]

but is there different offers for different countries?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

When did you bought premium ?

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[smoky pendant]

tigernix0154_81124 has been warned.

[magic inlet]

You have to wait as soon as they restock RP they are very popular cards

Probably nothing is going on in your region

[west quiver]

GG @charred crane, you just advanced to level 1!

[tawdry lichen]

Hi anyone know why I can't login through discord it gives me the screen that it's verified and to go to the app but it never goes to the app and never logs in in the app I've had this issue for moths I've submitted logs twice with no reply or resolve please I miss my buff and I had bought the pass at the time when it started and so I post a hole month of a pass I Paid for and never got the issues resolved

And it's not an account issue because I'm still logged in on mobile I have also tried changing my wifi settings cleared catch reinstalled buff and overwolf 3 times I have tried a lot of things so idk

[west quiver]

GG @tawdry lichen, you just advanced to level 1!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

VPN is prohibited

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[tawdry lichen]

Yes I have tried that

Also checked my isp as well

[magic inlet]

Are you getting any error message when you sign-in ? Try sign-in via email

[inland path]

Hi can anyone help me it's almost been a month since I filled the form for activating my frozen account.... and it's of no use

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket category login issue

[inland path]

Alright thnx

[blissful umbra]

why do i dont have any gift card on league of legends in market

i have only this

[sharp falcon]

i get a ad from you and it is so hard to play game because i have that ad on my screen the hold time pls help my with that

[rose nova]

I have a question. My buff raffle list is empty and it's showing an error that says raffles not found. is that normal?

[main quest]

does someone from germany have riot cards, etc. in their shop? Does region matter in buff?

[blissful umbra]

where do i get the cards

is this scam?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Give more details pls

[marsh lantern]

Yes, keep checking every now and then

[marsh lantern]

Yep

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

#1005847190385729706

[blissful umbra]

ty

[west quiver]

GG @blissful umbra, you just advanced to level 1!

[rose nova]

okay thnx i tought i had a problem

[blissful umbra]

what does lvl 1 mean

why are my raffles not dound if a had one

ticket

[calm compass]

Yo why can i onlt redeem stuff to help the enviroment and no gift cards?

[magic inlet]

Give more info

[magic inlet]

Probably nothing is going on in your region

[blissful umbra]

idk

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[blissful umbra]

raffles dont work idk why

[fair maple]

i forgot the command to get ur daily gifts

[random folio]

Friday, I opened a ticket and I'm waiting for another follow up on it

[magic inlet]

I'm telling you, there's probably nothing running in your region

[blissful umbra]

soo what i do

[magic inlet]

If you talking free collection card go to #buff_collection and use command /daily

[magic inlet]

You'll have to wait

[blissful umbra]

ok ty

how many point is like 5 dollar card to riot

[magic inlet]

Premium Price - 900 buff points
Regular - 1200 buff points

[blissful umbra]

oi

ty

what can i do with this

[west quiver]

GG @blissful umbra, you just advanced to level 2!

[errant lintel]

why dont we earn buff points for marvel rivial such a big game

[calm compass]

Im Eu

so i cant reddem any gift cards

[blissful umbra]

what do i do with this

[magic inlet]

Click on home -> click Welcome collection "View Collection" -> and on the left you have a reward

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

Click on home -> click Welcome collection "View Collection" -> and on the left you have a reward

[blissful umbra]

do i have any broplem if im from czech republic

problem

with cards or something)

[magic inlet]

wdym ?

[blissful umbra]

someone says that he ahve problems with gift cards because hes from region or something like that

different region

[magic inlet]

that's API market issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[modern mica]

Hello, I'm trying to create an account on Buff but I can't, I tried with Google and Discord and each time the following message appears

does anyone know how I can do this?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[whole phoenix]

I can't buy VP from the market because there are products like "plant a tree"

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[lucid yew]

does anybody know why my buff isnt working properly? it keeps saying "start game not found" not sure how to connect my buff to R6, if anyone can help that would be amazing

[magic inlet]

R6 is down on BUFF

[lucid yew]

is it really? will it be back up?

[magic inlet]

No eta

[steep ibex]

did they delete raffles?

[whole phoenix]

Also, can you make a support site for Turks? Because looking at the translation is literally torture, as a Turk I have difficulty in this regard.

[plain jacinth]

If you play a game, you get points for your season pass and you can still get bonuses via the bonus screen. There have been no points in the season pass for a few days and the mini window for the bonus screen remains open after it closes normally. Until I start a new game, then it closes the old one and opens the new one

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Sorry unfortunately no one is Turkish if you want you can use this translator https://www.deepl.com/en/translator

[magic inlet]

There's probably nothing running in your region

[steep ibex]

why?

[west quiver]

GG @steep ibex, you just advanced to level 2!

[magic inlet]

No info you'll have to wait

[median blade]

this is normal? open ticket 12 december, no answer yet, i added another conversation 5 days ago and still nothing

[orchid cloud]

The gift card I received is fake and has no connection to the Steam gift card.

Why is no one answering? Did you think I was joking?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

wym

[manic seal]

wym

[orchid cloud]

؟

[median blade]

auto replay 🙃

[orchid cloud]

I got a 10 euro gift card and when I enter the link it gives me, it takes me to a site that gives a 450 idea-shopping gift card.

[west quiver]

GG @orchid cloud, you just advanced to level 2!

[manic seal]

can you send an screenshot, hide sensible information

[orchid cloud]

Every time I enter the link, the amount of the gift card changes

[orchid cloud]

I have been waiting for 30 minutes, someone give me an answer

I have been waiting for 40 minutes, someone give me an answer

[manic seal]

did u follow the intructions of the page?

[manic seal]

did u follow the intructions of the page?

[manic seal]

did u follow the intructions of the page?

[daring dawn]

why didnt i get the 90 buffs i was promised

[manic seal]

send a ticket #open-a-ticket

[orchid cloud]

yes

[manic seal]

it didnt work?

as the intructions say

[orchid cloud]

no

[manic seal]

send a ticket #open-a-ticket

[grim pulsar]

no

it didnt work

[jaunty jackal]

If I start a chargeback with my bank for my premium elite, since I didn't receive the goods or service I had paid for, will my account be banned?

[west quiver]

GG @jaunty jackal, you just advanced to level 2!

[placid shuttle]

Guys my highlights dont let me upload them it just keep saying "upload failed retry"

HELP

[marsh lantern]

I don't think so, but if you didn't receive your purchase, just contact them on a ticket #open-a-ticket

[outer ridge]

How do i get rid of this? I tried to exit but it reappears, Tried to restart still there, I even made an account on Hero wars and played for a bit but it's still there and does not even give the reward.

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Click on claim a few times and it should disappear

[outer ridge]

will try

[outer ridge]

Worked, thank you just had to do it like 10 times

[marsh lantern]

Yep, kinda weird, sorry about that

[marsh lantern]

Only you can use your account, no one can buy any card for you. And those aren't enough points either

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Yes

[fervent verge]

When I play the game, it does not give me coins

[magic inlet]

Give more info

[magic inlet]

Send a ticket #open-a-ticket

[feral reef]

paid for premium about 3 hours ago and it still hasnt been added to my account ive restarted buff and my pc did i get robbed

[rocky frigate]

Today I built 8 trees after losing my passion >3

[magic inlet]

Wait 24 hours and if you don't get Premium send a ticket #open-a-ticket

[frank kindle]

been patient for 1 month just to get this

[west quiver]

GG @frank kindle, you just advanced to level 3!

[fervent verge]

When I finish the gym he doesn't give me money

[marsh lantern]

Please don't spam messages...

Try to explain the issue with details

[tawdry willow]

i cant do my challenge cause the overlay said ', we dont see your match ''

rainbow six siege

[jaunty jackal]

I didn’t receive my purchase and at this point it’s been over a week and I haven’t heard anything after opening a ticket

[humble heart]

is the win tracker on rocket league bugged?

[tardy wasp]

ive been getting this since 1 pm pst wats wrong?

[mellow flax]

I see the same thing and it been like that for a couple weeks now

[jagged wing]

anyone know why it says error

[magic inlet]

Restart Overwolf and check again

[magic inlet]

R6 is down on BUFF

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

It should work once you get RL results

[magic inlet]

R6 is down on BUFF

[tawdry willow]

ah

the game status is up

[magic inlet]

Please be patient and wait for an answer

[magic inlet]

That's the Overwolf API status #game-status

[jaunty jackal]

Nah. I’m gonna do what I have to to get what I paid for 🤷🏻‍♀️ the support team is one of the slowest and least efficient I’ve ever dealt with.

[tawdry willow]

ah oki

[deep sun]

hi so i downloaded buff recently for valorant giftcards but can't see any in the marketplace so what does that mean?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[cold terrace]

Hi

2 days ago I paid for my subscription to premium elite, but today a few minutes ago they removed my subscription and now I have my BUFF account without a subscription, can you help me why they removed my subscription to premium elite?

proof that I paid for my premium elite subscription on January 19 and that I no longer have it because they took it away from me without any explanation

[steady bear]

uh t's been too long since i had buff downloaded and my account got frozen or something, how can i log back in, defreeze or unfreeze my account?

[marsh lantern]

#open-a-ticket

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[cold terrace]

I ask, does this thing about having your premium elite subscription removed after paying happen a lot or not? Because this is the first time this has happened to me, I've been paying for more than a year and it's the first time this has happened to me.

[magic inlet]

You'll know everything through ticket when they send you answer

[scenic jungle]

Is me, or for Europe the buff shop has nothing? 😅

[blissful bay]

I can’t pull up the app on my computer for some reason, its clearly opened but the window doesn’t pop up on my screen

[solar pendant]

hey, why are my tft games not counted anymore?

[mental sluice]

Hello, I have a question or comment regarding an Amazon gift card. It states that it has a value of 3 dollars, but I am only receiving a gift card worth 2 euros. This does not seem to match the current exchange rate between dollars and euros.

[manic seal]

Stocks depends on region and device

So your region might not have the items u want

[manic seal]

Do win + p and click main screen only

[manic seal]

Do u see the pop up at the start of the match and the end

[manic seal]

Send a ticket #open-a-ticket

[solar pendant]

when i start up league i get a popup. and after that not anymore unless i play the normal league games. in buff i see what i need to do for those level missions but nothing counts

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

Send ss of that

[solar pendant]

team fight tactics isnt in there. it also doenst pop up after scanning or trying to add it manually

[west quiver]

GG @solar pendant, you just advanced to level 2!

[livid cipher]

does anyone know why i only have 8 things in the shop and no giftcards. hide out of stock is off so i should be able to see everything right? i live in the netherlands maybe that has something to do with it?

also when i open raffles it gives a eroor with raffles not found

[solar pendant]

lot of things are just not in the shop right now. i see them once in a while. so its kinda just gotta have to wait

[fiery tree]

Hey any user from India!!!?
Is this scam site... nothing is shown in marketplace!!!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[fiery tree]

Bruh

It's been over 3years

Having 10k+ points

[marsh lantern]

Answer is still the same

[fiery tree]

Are you Indian

[marsh lantern]

No

[fiery tree]

Bring an indian support

Why are you ans bro

[marsh lantern]

Right away, hang tight

[fiery tree]

Yes habibi

Indian support anyone

[marsh lantern]

Again, not indian, but what's your question? Bc it was answered above

Lmk if you have a new question

[fiery tree]

Bruh stop tagging

You are not qualified for the support imo

[fiery tree]

.

[manic seal]

No indian people on the support team

[fiery tree]

Sheesh

[manic seal]

To keep the chat clean, please stop asking for indian support person, theres not

[broken moat]

Why is my Buff not working?

[marsh lantern]

Give more details pls

[unkempt harbor]

why is there no cs2?

on the website theres cs2 but not in buff

[cold terrace]

Do you think they will remove my premium elite subscription again if I buy it again? I have to say that I already made the ticket, but since I know it takes them a while to respond, I wanted to try to buy the subscription again so I can use premium elite.

[magic inlet]

We can't help you. You'll find out everything through the ticket. Please be patient and wait for an answer

[magic inlet]

BUFF team is working on CS2. Unfortunately there is no eta when they will be fully functional, sorry

[unkempt harbor]

ok thanks

[floral geode]

i have account 2years and still not gift card why???????? why i have this accout when here is not restock

[manic seal]

stocks depends on region and device

[bold patrol]

What is the Fraud error and why am i getting it ?

[hardy elbow]

hi. buff api fixed?

[mellow flax]

Ok thanks, please let me know when it’s fixed

[blissful igloo]

Uhm, so i installed buff right?, and i cannot create an account via google nor discord, like, the buttons not working. I also tried to create an account via email but it just does not create the account, its like the buttons dont do nothing.

[viral marlin]

i used this %10 discount and after a day or so it the discount disappeared i thoight it was supposed automatically give me discount everytime like it said

[lean condor]

does anyone know how to fix my buff it will not open on my sceen?

[manic seal]

where are u from

[manic seal]

did u try restarting overwolf

[manic seal]

do win+p and main screen only

[manic seal]

where shows that

[west quiver]

GG @charred crane, you just advanced to level 3!

[blissful igloo]

Im from argentina,

[marsh lantern]

#open-a-ticket

[steep topaz]

For the Palworld Challenges, how do they work? Been playing for about a few hours and I'm not getting any of the progression for the weekly

[median blade]

Some mod/admin can help me pls

[marsh lantern]

#open-a-ticket bc it might be a bug

[marsh lantern]

What's up?

[median blade]

Why me request is not still solved after 40 days? Im waiting 14 days for add New conversatiok, but still no news

[marsh lantern]

Is it open?

Or does it appear as solved?

[median blade]

Is open yet, from december 12

[marsh lantern]

If it's open, then wait for an answer

We can't do anything here about it, sorry

[median blade]

Okey, thanks 😅

[viral marlin]

Yes I did

But still nothing and I haven’t used any other discounts

Since Jan 12 till now I haven’t got any discount

[manic seal]

send a ticket #open-a-ticket

[viral marlin]

Okay I did

[floral hill]

is it possible to change region to my buff account?

like for example if i move country/region can i change it to my new country/region?

[marsh lantern]

If you physically live in another country, you can send a ticket #open-a-ticket They'll ask for proofs obvsly

[floral geode]

and the region can be changed? I'm on a PC and the region is the Czech Republic

[manic seal]

nope

[manic seal]

this is english support, we dont have portuguese support, please use english

[dense mason]

I've already used BUFF for 1 year and I've been waiting 3 months for these gift cards to be replaced, but so far nothing, according to support, there was a problem with the API and it's out of stock, but I would like to know at least a date, because I wanted to buy a Valorant pass and I don't have the money, I was counting on the buff to get this pass, which is already running out, is there any solution? Or rather, any date?

👆🏻 [google translate] 👆🏻

[manic seal]

stocks depends on region and device
we dont have date for a restock of an specific gift card for a region and device

[dense mason]

😕 ok

[radiant zephyr]

when finish a game of valosrant it says fraud error, why?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[wispy walrus]

cant u buy v bucks? my marketplace is like this theres no vbucks

[manic seal]

stocks depends on region and device

[wispy walrus]

do you gu7ys have vbucks on germany or netherlands

and can i get it with vpn?

[manic seal]

we dont have info of an specific gift card for a region and device

[manic seal]

vpn are banneable by buff and wont work for changing regions

[wispy walrus]

so cant i get it if its not on my region

i grinded 1500 buff points for that

[charred crane]

It says my email needs to be verified but i havent received any amil

*mail

[manic seal]

indeed

[manic seal]

check spam

otherwise send a ticket #open-a-ticket

[glacial moat]

i have same problem,I've been waiting for weeks for them to come back, and they're still not here. What did I pay for premium for?

im literally online 24/7, for two weeks there's been nothing; they're always online.

If this continues, I won't pay monthly anymore.

[split charm]

Hello
does somebody know why i cant make a buff account? i write the login, password, email, but i cant continue

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[covert cargo]

I signed up but it didnt give me the buff points

can someone help?

[marsh lantern]

#open-a-ticket

[stable sand]

i made a ticket but my original account is made with an email i no longer have access to so idk if anyone got back to my ticket yet

[covert cargo]

I signed up but it didnt give me the buff points

[covert cargo]

they said ask in support first

[marsh lantern]

Who said?

[covert cargo]

in #open-a-ticket read the rules

[marsh lantern]

Please open a ticket, we don't handle those matters here

[covert cargo]

oh okay how do they fix it? will they dm me or will they just fix it and not let me know

[marsh lantern]

They'll contact you on your email

[covert cargo]

ok

[eternal tiger]

I have the same issue can somebody help

[cunning ruin]

is there r any steam gift cards

[manic seal]

stocks depends on region and device

[manic seal]

stocks depends on region and device

[fickle niche]

Anyone having the issue where the buff pop up goes on top of your game and yet, no matter what you do, you can't click the X to make it go away?

I cannot tab out, open the setting menu, or do anything that makes the pop up clickable and closable.

[vernal ermine]

i have paid for premium elite for myself and my son yesterday and neither of us have recived it.

[marsh lantern]

#open-a-ticket

[marsh lantern]

Try doing ctrl tab

If that doesn’t work, go to your desktop, open buff with alt tab, and then close it

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

We don't handle administrative stuff here, so we don't have a say

We're just telling you that the marketplace is region-locked

Complaining here won't achieve anything

Please read those messages above again...

#support-en message

[tawdry lichen]

yes same issue happens no matter the login method no error message just opens this page and wont log in to the app i have tried all login methods and i cant log in to desktop at all

but i can login to mobile just fine on the same internet

[marsh lantern]

I don't speak Turkish, and please read the rules #info-and-rules ...

[azure flax]

oh ok

Bro, you may have problems while entering the buff, it gives an error that frozen account is not allowed, what should I do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Fill that form 🙂

[azure flax]

I don't remember my buff nickname, I opened the account a long time ago.

[marsh lantern]

That's not important, if you remember your email it's fine

[azure flax]

Yes, I use my e-mail. Should I leave the nick name section blank?

[marsh lantern]

Yep

[azure flax]

How long does it take to open my account?

[west quiver]

GG @azure flax, you just advanced to level 1!

[marsh lantern]

It can take 7 business days

[azure flax]

ok

thanks

@marsh lantern Can't we buy valorant points in the buff market place?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[willow wharf]

I have been using buff for a month now in hopes of getting rl credits but for some reason they dont appear in my marketplace idk if this is because i use it in Nepal or what can someone tell me if u can buy things in Nepal at all?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[hollow knot]

will there ever be more options to pick from rather than plant a tree or save a baby turtle ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[hollow knot]

i mean its the classic answer going on for weeks

whats the point of having the app then ?

[marsh lantern]

Classic answer is the answer we can provide

[hollow knot]

not even en ETA ?

an

[marsh lantern]

Nope

We don't know it

[magic inlet]

Send a ticket #open-a-ticket category login issue

[blissful umbra]

I'm waiting for like 2 weeks and still no new things on the market place what is this

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[blissful umbra]

K

[sick plume]

it has been 2 weeks and it still shows account frozen error, i have already filled the google form, still not able to login. pls help

[magic inlet]

Send a ticket #open-a-ticket category login issue

[sick plume]

already done that twice in last 2 weeks, still no resolution :/

[west quiver]

GG @sick plume, you just advanced to level 1!

[fickle niche]

Tried doing all of those, it didn't work. It's as if it was "glued" overtop of the game itself.

[odd ember]

same

its really pointless system

my account very old and I dont used

now ı want use but I cant D:

I send ticket too

[west quiver]

GG @odd ember, you just advanced to level 1!

[odd ember]

and I doing one more time

[magic inlet]

Please wait for a response through ticket

[blazing moss]

are the vp giftcards rare? Because they haven't been in the shop for a while now. Even as "out of stock"

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[north berry]

Hello, I have had an issue with the daily spin on buff games, a year ago you told me that I had to wait for a ticket, this however did not work. I still have yet to receive any buff points or compensation, also I feel you have been rude to me when I tried to DM you saying "it is in the rules to not DM staff." I know this us a rule, but quite frankly waiting a year for a response should mean this rule is voided.

https://cdn.discordapp.com/attachments/1196518899852783686/1196519954015604868/image.png?ex=679331cb&is=6791e04b&hm=99df7b48d144c7117c41b1a0a846e5be9c0d1fa9cdfdff7cd1f203e35dd2a1c0&

As you can see it stopped in the mid and I got none added to my account

[marsh lantern]

You have been waiting for a year for 0.3-3 points?

Even if that's the case, they answer every ticket, so most likely you missed it on your spam box, you misspelled your email, or you forgot to check it

It doesn't take a year to receive an answer

[twin stratus]

i still love this bug

[fierce bay]

What is stellaris

[late cosmos]

how do i delete buff

[gleaming reef]

Guys I keep getting a JOIN OUR DISCORD thing whenever I go on roblox on the side and I hate it, I want to log out but I can't someone pls help me

[gleaming reef]

That is what I mean

Sorry

How do I get rid of it 😭

[twin stratus]

Its like space civilization

[rich atlas]

if you buy premium elite do you get 500% the XP also?

[magic inlet]

Restart Overwolf

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[magic inlet]

1. Click on your profile to log out
2. If you don't want your game to be tracked turn banner off Buff auto Launch (via settings) or turn off Overlay&Hotkeys
3. If you want your game to be tracked you must keep Buff auto Launch and Overlay&Hotkeys on
4. If you don't want to use BUFF anymore you can uninstall

[magic inlet]

No only buff points

[gusty blade]

Does anyone know why my account won't update to Premium Elite, even though I paid for it already? I've tried everything and nothing works. My account still says regular and still has ads.

I tried paying for Premium Elite twice, and both times, it didn't work.

Buff took my money both times, but my account is still regular.

[magic inlet]

When did you bought Premium

[magic inlet]

alternatively try restarting Overwolf

[gusty fractal]

Val? I can't see any gift card in my marketplace
Has anyone here genuinely seen or bought a card in like the last 10 months?

[cold terrace]

Did you pay with Paypal? I ask you why I paid with Paypal for the premium elite and they took it away from me, then I made a ticket and the BUFF technical support told me that they are having problems with Paypal payments, they also took my money and I have my regular account too, They told me that as soon as the Paypal thing is fixed they will solve my money refund.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[gusty blade]

I paid with Paypal, too. Tysm for letting me know! I appreciate your help!😊

[cold terrace]

I recommend that you open a ticket explaining this problem so that they can solve this problem faster 👍🏽

[dull depot]

Hey! I've been playing a lot of games to try and finish off my battle pass, and I keep having issues where once I close a game, my XP accumulated hasn't been closing and giving me my XP. I've missed out on 10K by now just because it keeps glitching. Any suggestions?

[outer furnace]

Okay so i have alot of buff coins so i rlly want to buy something. Nothing has been on my shop since i use buff "3 month period" i have been checking the shop for 3 days straight every 30 mins NOTHING. So are giftcard region locked or is it just a problem that BUFF NEEDS TO FIX?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[outer furnace]

Then it hasent been restocked for the last 3 months since i check it daily. I am frustrated since buff does use a bit of a usulaition of my cpu and i want something for it back.

[west quiver]

GG @outer furnace, you just advanced to level 1!

[outer furnace]

and i get tutorial on my phone everytime i open buff is that normal

[marsh lantern]

Yep, just skip it

[outer furnace]

theres nothing in my raffels too

like i cant do anything

But i am from Netherlands so is there smth with region?

please is netherlands region locked?

[prime crater]

where is the riot gift cards

are they out for a bit

[merry ivy]

how do i delete my account

[rustic spruce]

How long do I have to wait for my account to be unfrozen?

[pearl siren]

Can someone tell me when the european shop restocks cause i have waited for YEARS!!!

[west quiver]

GG @pearl siren, you just advanced to level 2!

[pearl siren]

I have waited something like 2 years on it. And there is nothing to steam either

[prime crater]

uh. it might be unavailable in certain regions

cuz it was available this past year

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

Click on your profile -> settings -> top right you have "delete account"

[magic inlet]

7 business days

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[next jasper]

i bought premium got billed and everything yet i still dont ahve it, how do i get it?

[magic inlet]

Restart Overwolf and check again

[next jasper]

its been 2 days

[magic inlet]

Send a ticket #open-a-ticket

[next jasper]

i did its been 2 days

they wont respond

[magic inlet]

Please be patient and wait for an answer

[next jasper]

if you say so.

[final crow]

what a shame, no cards, how u can't get anyone in month??? u really don't care about us

[spiral ledge]

is this a joke ? I stayed awake until 1:30 am to get 2 valorant card and as soon as it refresh it's alr sold out ? ur telling me in less than 60 second everything got sold out.

[final crow]

say ty, at least u have cards

be more fast next time

[spiral ledge]

I don't

[final crow]

they are always people doing same stuff that u do

[spiral ledge]

I never did it

[final crow]

?

[spiral ledge]

cuz I never had the opportunity

[final crow]

that why i say, u just have to refresh 1:28

and be fast and pray, is the only way

In Spain there are not even premium things in the store, there is not even stock from more than a month ago

its kinda frustrating

i just buy the premium xd

[manic seal]

cards depends on region and device

[manic seal]

most demanded cards can get out of stock faster

[final crow]

they are not even in stick

stock

[desert sandal]

quick question

can i refund a gift card

[urban delta]

when do they get in stock

[manic seal]

nope but you can try sending a ticket #open-a-ticket

[manic seal]

#when_is_next_restock #870329411986149536

[desert sandal]

@manic seal what can a ticket do?

[manic seal]

ticket is talking with the people connected to devs/creators so maybe they can read ur problem and maybe refund

[desert sandal]

Thnks so much

[deep junco]

i triple checked and i cant find cs2 in the games section can someone help?

[cinder nymph]

i have tried everything in the support for R6 and it is not recognizing at all, all i get is the launch game screen and it just stays there

[jagged wing]

anyone know why I don't see riot gift card in the shop

[cinder nymph]

?

[hoary raven]

Buff mobile isn't tracking my brawl stars can smn please help me

@manic seal it won't run in the background fsr

[magic inlet]

Do you have verified link on BUFF (Brawl stars) ?

[magic inlet]

R6 is down on BUFF

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

BUFF team is working on CS2. Unfortunately there is no eta when they will be fully functional, sorry

[hoary raven]

@magic inlet yes I do

It says this but it doesn't run in the background I have the setting on I've completed 2 matches but it still says 0 the account I use is the same as my pc I was wondering if that is why @magic inlet

[magic inlet]

Which game mode did you played

[hoary raven]

@magic inlet ranked

[west quiver]

GG @hoary raven, you just advanced to level 1!

[magic inlet]

Ranked game mode is unsupported

[hoary raven]

But it says play 5 ranked matches

[magic inlet]

Yes, but ranked game mode is unsupported. Play game modes where you get trophies

[hoary raven]

Ok I will see if it works how can I tell if it is tracking

[magic inlet]

According to the account you put the link with the ID

[hoary raven]

Okay

Okay

[magic inlet]

Just refresh rewards tab example go to supply and go back rewards and you have refresh endless challenge

or restart app

[cinder nymph]

It shows online so that needs to be fixed

[hoary raven]

@magic inlet thank you so much it is working.

[magic inlet]

That's the Overwolf API status #game-status

[lyric juniper]

When does Valorant gifcars goes to market

[west quiver]

GG @lyric juniper, you just advanced to level 1!

[lyric juniper]

When does Valorant giftcards goes to market @marsh lantern

?

[smoky pendant]

rafa.s_ has been warned.

[formal yarrow]

is there europe giftcards for valorant?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[wintry cairn]

Hello. How long it will take to solve problem, approximately. Without response for 21 days already...

[spiral ledge]

is there any issue with french restock ? it's been a week that I refresh every 4 second at 1:30 am and nobody is able to get valorant cards even amazon cards

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Close overwolf on your task manager and open Buff again, just tried it and it works fine

[cinder locust]

my buff raffle list has been empty for more than a month now is it like that only for me and how do i fix it

[elder fiber]

yall gonna add anything to the marketplace literally been months since there was anything

[marsh lantern]

Wait until there are any active raffles in your region

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[elder fiber]

Bruv I know all this but its been months since there was anything

[steep ibex]

i wrote to buff support via mail and theyd respond on the next day, now i havent heard from them for a week anyone having the same problem?

[frank kindle]

why did you guys bring amazon cards back and nothing else

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[steep ibex]

i havent seen any items even out of stock for a month, theres an api issue for so long?

[marsh lantern]

Could be

[gloomy ingot]

Why does buff not work in Denmark?

[marsh lantern]

It works in Denmark

[gloomy ingot]

Does it ?

I can’t se the gift cards tho

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[outer furnace]

There are no raffeles in my shop and nothhing on the shop i have talked alot with other mods abt if its because region the netherlands please give a answer

[outer furnace]

same in the netherlands

[marsh lantern]

Same answer as above

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

And you were answered before too

[gloomy ingot]

Ohhhh

Okay

[outer furnace]

but when do i know there are api issues like i think buff needs to make a "Status" website

its annoying that we cant know if its api or our fault

Like roblox servers have like Status.roblox.com

[marsh lantern]

This is explained on the mssage above...

[outer furnace]

and other api related things have that too

[marsh lantern]

If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Once it's back on stock, you'll see it. Meanwhile, nothing we can do here

[gloomy ingot]

How can I get my acc back?

[marsh lantern]

Wdym?

[gloomy ingot]

This

[marsh lantern]

Did you send a ticket? #open-a-ticket

[gloomy ingot]

I did not know where it was 😂

I can’t open one

[marsh lantern]

Why not?

[gloomy ingot]

is it the link?

[west quiver]

GG @gloomy ingot, you just advanced to level 1!

[gloomy ingot]

it does not work when i click it

?

i cant open one still

somebody?

[marsh lantern]

Yep

Give more details about the issue pls

[gloomy ingot]

i deleted my acc cuz i thougt that it did not work with a dansih email so i made a new but it did not work either so now i want the old one back

[gloomy ingot]

the link dont work

[marsh lantern]

Send a screenshot

[gloomy ingot]

i cant when i click it it does nothing

[west quiver]

GG @gloomy ingot, you just advanced to level 2!

[gloomy ingot]

thats why

[marsh lantern]

Copy and paste the link on your browser

[gloomy ingot]

ohhh

i have now

[autumn sluice]

anyone know why they removed riot cards and steam cards??

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[ember cairn]

guys does anybody know when the market refreshes

[gloomy ingot]

do they not?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[mental valley]

But he doesn't write that he's out of stock?

[marsh lantern]

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

[mental valley]

It never shows up

sou br

[marsh lantern]

Message is still the same

[twilit tusk]

So I shouldn't worry about nothing of interest appearing, it's just that I'm from Spain and nothing of interest appears and I don't know what I should do.

[marsh lantern]

Just wait until it appears

[twilit tusk]

understand, thank you for clarifying my doubt.

[gloomy ingot]

how long before the ticket works?

[magic inlet]

If you are talking about a support ticket #open-a-ticket, it takes 7 business days

[snow grail]

Hi

Will overwolf lag my game? I play on non gaming laptop

[gloomy ingot]

Aww

[gloomy ingot]

It won’t

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Evil Princess (Staff)

[charred crane]

Why is this the only sh u can buy in the netherlands

[gloomy ingot]

Same in Denmark but it’s cuz the api issue

It haven’t been restock

[spice fossil]

Since today I don't get any Buffs for Normal and Ranked Games in League. I only get the second screen Bonus

[plucky thorn]

does this actually work or no

[formal tiger]

why does my buff gaming app not track my r6 quick matches and it says start game not found even though it showed the launching game screen

[west quiver]

GG @formal tiger, you just advanced to level 1!

[formal tiger]

does anyone know how to fix this?

[regal rain]

tambem quero saber? 😦

[formal tiger]

no hablo espanol

lo siento

[manic seal]

cards depends on region and device

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

yes

[manic seal]

r6 is down in buff

[formal tiger]

oh

when does it come back up

or get fixed

[spice fossil]

it's on

I even made a clear reinstall

[manic seal]

Disable the other plugins you have and then do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[spice fossil]

I did that, still doesn't work

[broken glade]

High possibility that this situation is everywhere (or, at least, in many countries). For example, during 2022-2023 Buff worked perfectly in Ukraine. Gift cards (Steam, RIOT, Roblox...) were available and restocking every day or once per couple days (even multiple types - 5, 10, 20 $...), I got couple of them just by playing LoL regularly. Then, suddenly in 2023, all the Steam gift cards disappeared. And many people write here from different countries that are NOT under sanctions (like Russia) and they also can't see gift cards for a very long period of time and the cards also disappeared suddenly. In multiple replies support insisted that Steam cards are not available in some regions and supplier decides what countries are eligible for Steam cards etc. But it does not explain why gift cards were available for almost 2 years (or more) and then suddenly disappeared without any explanation / informing in the app. And now the raffles as the only way to try to get the gift card, with a 0,0001% possibility or even lower (multiple tickets), is also not available. You are not alone, mate.

[manic seal]

They were available for 2 years as u said because before the cards didnt have region lock

[manic seal]

Did u disable the other plugins leaving only buff on?

[outer furnace]

thank you

[twilit tusk]

then we will no longer be able to redeem the cards

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[spice fossil]

Yes I did

[rain frigate]

Can you change the clip duration instead of 15 seconds?

[fair bronze]

The app dosent track my R6S session

[magic inlet]

It only works for 15 seconds or you can set in settings Games banner on. Once you have the recording in highlight click on "Go to editor" and there you can choose which clip you want max 1 minute

[magic inlet]

R6 is down on BUFF

[trim torrent]

Hello, i just downloaded the Buff app for mobile and there is only one thing i can buy with my points, nothing else shows up. I wanted to get riot points there is literally only one thing called Zag. Its something with Ladybug and Cat Noir. Am i looking at the wrong spot or am i doing something wrong?

Oh okay, i just read something above saying that some gift cards are not always in stock and because of that they don't even show up. Sorry for wasting your time.

[formal tiger]

?

[formal tiger]

when does r6 get fixed in BUFF so it isn't down?

[spice fossil]

League still doesn't work

[hollow ridge]

why cant i buy vp

is it blocked in brazil

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

R6 is down on BUFF

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[magic inlet]

No ETA when will fixed

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[unkempt bear]

when i play pubg it says that and i can't earn anything , pls can someone help me

[unkempt bear]

(overlay on) and i can't do my quest

[magic inlet]

You can still earn play and see 🙂

[unkempt bear]

I played already 3-4 games and i didn't earn

And my quest is not working on this game

In Valorant is all good

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[unkempt bear]

Already did this

[magic inlet]

Did you follow all those steps ?

[unkempt bear]

Yep

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[unkempt bear]

Ill try later ty

[barren fractal]

Wait

Why is there no riot giftcard for val in Australia

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[barren fractal]

Wai so like it doesn't appear in my market place

So what does that mean

[marsh lantern]

Read where it says "important info" on the bot, please...

[dull depot]

Hey so, I completed my battle pass, why wasn't I awarded my 50 dollar gift card?

[marsh lantern]

#open-a-ticket

[dull depot]

Done, now we pray

[pseudo magnet]

I used to buy Nintendo gift cards a lot and that's the main reason I use buff. However, there haven't been any in the shop for a long time. Will there be any again?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[lean fern]

literally in stock

[west quiver]

GG @lean fern, you just advanced to level 5!

[junior rune]

I entered Fall Guys, And it told me to exit game.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[main quest]

why buff doesnt support cs2?

[magic inlet]

BUFF team is working on CS2. Unfortunately there is no eta when they will be fully functional, sorry

[main quest]

hypothetically speaking, does vpn work on buff shop?

[manic seal]

hypothetically, nope, it doesnt hypothetically

[main quest]

but how am i supposed to buy something in buff shop? When i live in Balkan and i haven't seen anything in shop other than this.

https://prnt.sc/NTv_-1XHvrqs

[inner cedar]

bring back $10 val gc

[main quest]

for 2 years

[manic seal]

stock depends on region and device

you could wait for a restock or availability for your region or global of a card

[manic seal]

#when_is_next_restock #870329411986149536

[hasty pelican]

hello

there used to be league of legends gift cards i could buy and tehre are only this now

i am wondering did league giftcards got removed or is it just out of stock

[pale apex]

Bro

Just read the abov3 bot messgaes

[hasty pelican]

so there are no more league giftcards i don't get it

[pale apex]

It's an api bug

The icon won't show up cause if a bug

It's just sold out

So just wait till you see it again

[hasty pelican]

so it's just sold out

okay good

[pale apex]

Happens all the time

[stray peak]

I have this fraud error and Im not earning buffs from fort but my league of Legends works ,,,need help plz

[hasty pelican]

by any chance do you remember how much league gift cards cost

[stray peak]

for the $5 gift card if you're prem member its 600 buffs

1200 if not prem

believe its like 565 rp worth its nice

[hasty pelican]

okay thank you

[stray peak]

your welcome

I usually farm arams and get buffs really fast

[hasty pelican]

i play league 14-15 hours a day

[west quiver]

GG @hasty pelican, you just advanced to level 1!

[hasty pelican]

think i'll farm it easily

i just need money for battlepass yk

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[stray peak]

I dont mean to be rude but last time I posted this yall was no help and told me the same thing...the fraud shows before the match even starts,...

[west quiver]

GG @stray peak, you just advanced to level 2!

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[stray peak]

like its not being tracked at all and yes I have the overlay on aswell..

[magic inlet]

Send ss of your Overlay&Hotkeys

[stray peak]

see no track and did all that..so idk why fort isnt working for it

[zenith notch]

for real I have so many points waiting

[stray peak]

buff automatically starts that's not the problem...I just dont know why fort isn't tracking at all..

[zenith notch]

Question, how is premium given to whoever wins the giveaway? is it a redeemable code or is it instantly in your account?

[inner cedar]

fr

[olive flame]

Hello. The raffles are not available from January?

[jolly spruce]

What to do if my minecraft gives fraud error?

[olive flame]

I see that the last winner was posted since the beginning of the month.

[jolly spruce]

And my shop is kinda lame does it refresh or smth

[stray peak]

I usually check the shop every morning for a refresh tbh

[jolly spruce]

Same

[magic inlet]

There are no raffles running in your region atm

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Evil Princess (Staff)

[magic inlet]

I asked

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[stray peak]

tried everything still no track I give up lol

[magic inlet]

Did you reinstall Overwolf ?

[olive flame]

Thanks! Are the draws by region or by country?

[magic inlet]

Wait for the new raffles with new prizes to come. Unfortunately, we don't know when

[gleaming sparrow]

I mean, i have never seen any of the valorant gift cards in stock in my marketplace... It's been more than an year, when am i supposed to actually redeem the buff points i acculamated ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[queen yoke]

Hey guy's

[gleaming sparrow]

I've tried buying stuff when they are about to be restocked... And it simply doesn't refresh and keep saying last purchase 24 hours ago... And after 2-3 minutes of constantly trying it says last purchased 2 mins ago... I mean how does it work if the purchase button is not even visible??

[tardy plinth]

last time i bought vp i closed buff and let it open again to see the refresh

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[gleaming sparrow]

Can you manually help me to redeem my buff points? Because everytime i tried it just doesn't work

[magic inlet]

What's not working for you ?

[thorn sigil]

I've had my 1k buff points for long time and I have never seen anything else than straight up scams in the market. Could I get money refund for the time and the crypto you mined on my PC while overwoöf was running🫨🫨

[foggy sparrow]

How do I make the buff thing not pop up every time I open a game

[fickle niche]

How long does it take to recieve a message back about a submitted ticket?

[north berry]

No actually I have been waiting a year thanks

See it says 15 01 2024

[marsh lantern]

Oh... that's not a ticket

That's a private message

#open-a-ticket

That's a ticket

[magic inlet]

1. Depends on your region if you can't see the card it's an api market issue
2. Buff is not scam https://discord.com/channels/442965268386283521/1005847190385729706
3. Did you pay a premium or something ?
4. Buff is not crypto mining or blockchain

[magic inlet]

Which pop-up screen ?

[magic inlet]

7 business days

[bright briar]

Why won't my already downloaded games show up.

[magic inlet]

Wdym ?

[bright briar]

I have already downloaded games but how do I put them on my side bar.

Nv

[twilit tusk]

aun no se soluciona lo de las cartas?

[steep ibex]

opened a new ticket got this mail, 2 days later no more mails and it just says solved on buffs support page

[magic inlet]

#support-es

[charred crane]

Where do I go to claim my new players world at warships gift pack? The link they provide just brings me to a download page

[sleek marsh]

Is BUFF on strike again?

[jovial stone]

people

panocha

whats the channel to know about the next gifts cards

i want to know when they gonna release new valorant gift cards

[stiff void]

hi, when i want to create an account, after i login in my google it said Go to the app, but i click it multiple times it does not work, i need some help

[zinc whale]

I saw the factor offer in the buff app, so I ordered my first week. It's already arrived at my house about 2 weeks later and I still can't redeem the buffs. What should I do?

[zinc whale]

nevermind, I read the fine print and I gotta send a receipt. Where can I send that?

[manic seal]

?

[manic seal]

no such channel

[manic seal]

shows any error?

[manic seal]

check the offer details

[crimson sierra]

Hi how are you, I need help, I don't know how to exchange my coins for cards or coins in games, can you help me?

[tardy shard]

Yo wsp so I'm trying to download Buff when Im doawnloading it says do you really wanna install I do yes then It won't launch buff help

[smoky pendant]

.mikeysad was muted.

[magic inlet]

If it doesn't work to download Buff so first download Overwolf and then Buff

[magic inlet]

Get promocode and activates instantly

[tardy shard]

Oh overwolf then bugg alr thx

[tardy shard]

Does same with overwolf

[west quiver]

GG @tardy shard, you just advanced to level 1!

[magic inlet]

https://support.overwolf.com/en/support/solutions/articles/9000177154-overwolf-installation-troubleshooting

[robust stag]

Error when attempting to claim spin&collect

[sleek marsh]

I am getting that too

[west quiver]

GG @gleaming sparrow, you just advanced to level 1!

[foggy sparrow]

ill probably do the same

[sleek marsh]

It's a bug

[west quiver]

GG @sleek marsh, you just advanced to level 1!

[green crow]

hello. i have 6400 buff points

[smoky pendant]

utahraptorkid has been warned.

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[void arrow]

yo

i wanna earn creds on rl but on market place theres only like save a baby sea turtle and plant a tree

lol

[prisma lichen]

I thought I was the only one. I was about to come here to ask but then I see others are having the same issue. Hopefully there's a fix. It happened when I was doing my normal free spin and then a free golden wheel spin, happened right after I bought the buff pass too.

Also don't know when I'm supposed to get the gift card at the end of the pass. If I remember right, it can take a day or more, or until the season officially ends.

[marsh lantern]

Wait is it still happening to you? I tried it and it worked fine, so lmk

[marsh lantern]

As soon as you claim it

[prisma lichen]

Still happening. Strange. I did one free golden wheel spin, got the reward, claimed another one, spun that one, and that's when I got the issue. I got the reward from it but it keeps showing I got the same reward I just claimed.

Unfortunately I didn't get the gift card yet either. Starting to wonder if my whole account is bugged, hopefully just temporarily.

[marsh lantern]

That's so weird, I didn't see any error. Could you tell them on a ticket?

About the giftcard, it has to be on a ticket too

[prisma lichen]

I did get the free tier 100 reward but not the paid version (bought it before I got to tier 100) which is even more confusing.

[marsh lantern]

Yep, not the first time it happens, but they'll take a look at the issue on a ticket

[prisma lichen]

I created a ticket. Also mentioned the wheel spin glitch in it too. Hopefully it's solved soon. I think it might've happened to me another time too but I did end up getting it.

[gloomy ingot]

what giff cards is there?

[thorn sigil]

It surely Maine's hella lot of crypto on my pc can I get some money refund for the time and mining

[marsh lantern]

Send screenshot of your task manager showing how CPU/GPU is being used by Buff

Bc it doesn't mine crypto at all, so if it's using many resources, you gotta reinstall or check what's going on

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[spice fossil]

I did that, still doesn't work

[magic inlet]

Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Evil Princess (Staff)

[fleet geyser]

are some things in marketplace region locked?

[marsh lantern]

Yep

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Ali 🌻 (Staff)

[fleet geyser]

how long does it take for stuff to be restocked?

[open bolt]

i keep getting an error everytime i try to collect my spin and collect buffs

[quartz spade]

same here

[open bolt]

yeah i get the exact same error

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[unkempt bear]

why riot is not here ?

[west quiver]

GG @unkempt bear, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[unkempt bear]

it disapearded

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[unkempt bear]

ok

[mental sluice]

Hello, can't collect my Spin Win

[dull depot]

oh thank god im not the only one

[west quiver]

GG @dull depot, you just advanced to level 1!

[marsh lantern]

Known issue and already reported

[proud ravine]

Same here.

[marsh lantern]

Read the msg just above pls…

[hollow ridge]

I have 1450 buff points and I'd really like to redeem two valorant gift cards, but it doesn't show up not even the out of stock thingy even tho I'm waking up in the morning checking for it what do I do?

[charred crane]

same here

[sleek marsh]

Why did I get warned for a misinformation and for what reason? All I was saying was the collector is not working

[glass root]

the mods on here are always like this,,,

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[sleek marsh]

So I got warned for no flipping reason!?

[woven agate]

Any way I can't fix this issue. When I tried claiming my free spin it doesn't give me anything and just locks me here so I can't claim other spins

[junior rune]

Same as i 🫤

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[bright hemlock]

same here

[west quiver]

GG @bright hemlock, you just advanced to level 4!

[fallow galleon]

My challenge progress is taking a long time to show up on buff.

[marsh lantern]

Issue already reported and they're investigating it

What updates do you mean?

[marsh lantern]

What game, challenge and mode?

[fierce bay]

Weekly challenges are delayed

[marsh lantern]

Give more details pls

[fierce bay]

Happened to me for valorant as well as fortnite

Valorant unrated as well as team deathmatch

Usually it updates my progress in the challenge after the game ends

But now it takes up to 10 minutes after for it to update

[marsh lantern]

Huh, that shouldn't be happening. If you like, you can send a ticket so they're aware of this #open-a-ticket

[fierce bay]

Ok

[west quiver]

GG @fierce bay, you just advanced to level 2!

[warm zodiac]

what ticket category do i use for not being to collect BUFFS from the spin the wheel

Marketplace, Tracking, Promotions or Challenges?

[marsh lantern]

Known issue and being checked out, sorry about that

You can still send a ticket if you'd like to, select the category you want

[warm zodiac]

TY. Sad bc i've missed 6 spins as of now ;-:

[zenith notch]

Im getting that error too

[warm zodiac]

It broke after the update it seems

[north berry]

yes because I already did the ticket last year

and when it didnt work I had to DM ]

[marsh lantern]

Do you have the ticket's id?

Send it here pls

[north berry]

no because I didn't write it down

[marsh lantern]

You have it on your email anyways

When you send a ticket, you receive an automatic response with your ticket id

[north berry]

There is no buff emails within the error date for a ticket

[marsh lantern]

Are you sure you typed the email correctly? Every time you send a ticket, you instantly receive an email saying "your request (ticket id) has been received"

So most likely you didn't type it correctly, and that's why you didn't get an answer

[north berry]

It was a year ago

[magic inlet]

Unfortunately I haven't seen your message you probably should have gotten warning alternatively colleague will explain you

[junior rune]

I contacted about the Error. Now what?

[magic inlet]

Wait for the answer

[junior rune]

How much days for a patience?

[magic inlet]

They can reply you asap or 7 business days

[lyric phoenix]

any fix solution? i have same since yesterday and it bugs even the rewards for any other mission

[magic inlet]

Send a ticket #open-a-ticket

[junior rune]

Ok. Thanks.

[woven agate]

Hang on. I ment cant

[random folio]

this happening to any one else?

ok, it looks like I got the 0.3 buffs but that page is stuck and I wont be able to get more buffs in 6 hours.

[magic inlet]

Send a ticket #open-a-ticket

[random folio]

ok

[sleek marsh]

Yeah I got a warning for misinformation

But nobody explained why and what for exactly?

[limber shoal]

oh so its not just me thats getting that

[late pasture]

Does anyone know why i cant see any Riot Points? I know they might not be in stock but is that why it isn't even showing in the marketplace?

[humble heart]

same error

[tepid geode]

since the update I've got the spin wheel error and none of my games are tracking anymore. the little pop up tracks but when i go to collect the 10 buffs from the weekly it hasn't gone up. tried a reinstall didn't work any ideas to help

[unique plaza]

same here

[formal tiger]

same here too

[subtle nymph]

how many buff points=1000vp in valorant also why is there no valorant gift cards in my marketplace

[exotic copper]

how do i redeem rl creds on buff

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

seems like buff was down for a little

[manic seal]

i think it was 1800/2200

[fallow galleon]

Is it back up yet?

[west quiver]

GG @fallow galleon, you just advanced to level 3!

[junior apex]

wheel broken for eveyone huh?

[worn jasper]

does having the buff pass give you any xp boost or na

and do game earnings only count buff points or xp

[charred crane]

Buff not tracking my valorant challenges

[gentle grove]

i'm having issues with collecting rewards from the wheel

[analog sleet]

Why i cant see any valorant card on my market ?

[lapis silo]

anyone know how to connect accounts to mobile games on buff? i cant seem to find anywhere to connect it even though i remember finding it once

[barren fractal]

Wa9t

I still have waited anothe week and I can't seem to find the riot giftcard

On Buff marketplace

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[barren fractal]

Dont worry

I'll delete bUff

[magic inlet]

Go to mobile app -> Click on rewards -> games -> Scroll down and there you have the supercell games which need to be verified

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Which game mode

[magic inlet]

1. If you buy buff pass you get 20% XP boost
2. If you talking 150%, 200% or 500% game earnings then only buff points

[magic inlet]

I think so

[junior apex]

Damn well hope that gets sorted out,

[west quiver]

GG @junior apex, you just advanced to level 1!

[magic inlet]

If you want you can send a ticket #open-a-ticket and explain your issue

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[random folio]

They haven't responded to my ticket yet

[prisma lichen]

So far no email update on my issue getting the $50 Amazon gift card from last season's pass. Hopefully it's solved soon and I get it. Maybe it's not in stock yet, idk.

[random folio]

Do you know how long it takes for the staff to respond or is the buff team trying to fix the issue? @magic inlet

[worthy herald]

i need help

i had buff for about 2 years

and it has never worked for r6

[dapper python]

When I click collect Buffs after spinning the wheel, the following error appears. Help me, tks all of you so much.

[marsh lantern]

Known issue, they're working on it

[magic inlet]

They can reply you asap or 7 business days

[magic inlet]

#info-and-rules

[prisma lichen]

Well I did end up getting it. Don't know if it was from support resolving the issue or if it was just delayed, but either way, I'm glad it was relatively quick.

[charred crane]

been getting this error after trying to collect the 6hr spin

[marsh lantern]

Known issue, they're working on it, sorry about that

[charred crane]

also, does halo infinite leaderboard not work? I see other people's names but can never find mine and I play for 4-5hrs at a time

[marsh lantern]

All leaderboards should work fine. They don't update instantly, it takes like 24 hours to update. If you think it's bug, you can send a ticket #open-a-ticket

[charred crane]

oh for sure, not unless I'm doing something wrong lol

[marble ermine]

lol

[marsh lantern]

Known issue, already reported, sorry

[marble ermine]

a pon

[burnt oriole]

Do buff Staff even restock gift cards?

[limber sun]

Marketplace didnt changed for months

[limber sun]

Idk

Same shop for a 5-6 months

[burnt oriole]

😦

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one
IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

Summoned by Evil Princess (Staff)

[shrewd dock]

Hi, my account got frozen and i have sent tickets and waited for weeks... Is there any reason why I cant get my account back?

[dry wind]

The app still doesn’t work. ?

[worn jasper]

thank you isr

[random folio]

Yes, you've gotta check every hour tbh. I've had luck on Tuesday mornings. Then again I've got premium

[fallow galleon]

Is buff work now? Are games registering challenges?

[sacred talon]

Why is there no option to pay with PayPal in the Buff Pass? Previously, the option was available and now the only way is to pay in the Premium Elite.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

i think it has issues yesterday, no clue if its still an issue

[manic seal]

prob the option for it could be available when the pass starts

if not, then means not paypal method atm

[rugged tusk]

e

[sudden skiff]

any help?

[magic inlet]

Restart Overwolf and try again

[sudden skiff]

i did ,but samething

[zenith notch]

mods pls !

bruh i can't tag mods so how do I report this? o.o genuine question

well not that I cant, that we are not allowed

[smoky pendant]

dess0591 was softbanned.

[marsh lantern]

You can if you want to report this kind of stuff, it's ok

[zenith notch]

oh , got it!

[violet forum]

why my tracker after match received only 4 saves when I get like 7 in the match (RL)

why its that

[violet forum]

So how Im supposed to complete 5 saves in a match when it count only 4 in the match? even when I get 13 saves nice bug

[west quiver]

GG @violet forum, you just advanced to level 2!

[stray knoll]

yo my games haven't been tracking at all past 2 days n I checked that the overlay was on

[worthy herald]

same but its been like that for me in r6 for as long as i had buff

[prisma lichen]

Not really requesting support, but here to update that at least for me, the spin wheel glitch is fixed. 👍

[magic inlet]

It should work for everyone now 🙂

[magic inlet]

R6 is down on BUFF

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[worthy herald]

how long has it been down be iv had buff for abt 1/2 years and it has never worked for me