support-en

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[mental sluice]

Does Buff Game also support Path of Exile 2?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[gritty hemlock]

why there is no riot giftcard in the shop

[vernal hill]

is rainbow up for buff?

[vast ledge]

Someone help please

Where is some steam gift cards or something

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

R6 is down on BUFF

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[vast ledge]

Why isn't counter strike on buff?

[magic inlet]

Wdym

[vast ledge]

The game

Why don't you earn points for playing it

[magic inlet]

BUFF team is working on CS2. Unfortunately there is no eta when they will be fully functional, sorry

[vast ledge]

Ok 😦

[west quiver]

GG @thin oxide, you just advanced to level 14!

[dry hollow]

Hi, i need some help, my buff is freezy. Could someone help me on this?

[wide frigate]

guys i saw a ad and that buff hade roblox where is roblox i cant fnid it

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[dry hollow]

@noble acorn
I've already filled the form, days ago, but i'vent recieved any support after that. Could you please tell me the SLA ?

[formal ivy]

Hello, i have a problem, i can't create a buff account, pls ping me if you can help

[stone seal]

what games give the most buffs

[magic inlet]

Depends on your playing + how long match was

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[cold fjord]

Yo anyone know if Marvel Rivals coming to buff atleast exp

[fossil plover]

i have a question about hypixel if anyone wants to awnser ping me

[fossil plover]

yes it is buff related

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[magic inlet]

Describe your question

[fossil plover]

does buff count hypixel skyblock?? because i learned that buff needs the latest version to be used and i am using the latest version but when i tried playing skywars and blitz for the challenges it said sorry game not recorded please contant our discord if this happens again so just wanted to know if it was an internet of hypixel related issue

@magic inlet

well then could someone else help me?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Evil Princess (Staff)

[fossil plover]

tysm

[west quiver]

GG @fossil plover, you just advanced to level 1!

[fossil plover]

ok now i have another problem

like you said i waited for the match to end but it still showed the start not found message

i gtg just dm me if anyone can help tx!

[cerulean raptor]

Im a bit lost, does the buff also apply to roblox? I dont ssee any roblox quest but I think I saw it on one of the loading screens

I just got it like, 10 minutes ago so

[shut topaz]

i did it in fisrt time and i will do it again

[vagrant needle]

I have completely lost the email connected to my account, and I need the updated one so I can purchase things like robux and vbucks,

[hearty terrace]

is there a portable version?

[blissful hazel]

is this suppose to say for you prolife lol

and also if i use all of these at once do they stack?

[manic seal]

which game

[manic seal]

roblox gives xp and bonus points
not quests available for it

[manic seal]

you cant change mails on buff

[manic seal]

mobile buff? yes

[manic seal]

your profile should say

[manic seal]

yes they do stack

try to not use more than 3 since you can get a boost fraud

[blissful hazel]

Okay thank you

[limpid lake]

at what time is valorant point in the marketplace?

hm :/

like this since yesterday, reinstalling doesnt work

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

send ss of your transacrtion history

[limpid lake]

i cant claim

[vale hornet]

How can i delete Buff? I can't seem to figure it out. I've tried multiple things (also checked the support website) and it doesn't work.

[limpid lake]

how much does valorant point cost?

[limpid lake]

go to apps settings and click the triple dots and click uninstall

[vale hornet]

Alr, I though i tried that but ill try again.

[vale hornet]

Where exactly? The dots near the close button does not have a delete button with it.

[pastel dune]

why didnt it?

[limpid lake]

i mean apps setting

[west quiver]

GG @limpid lake, you just advanced to level 2!

[limpid lake]

your windows setting

[vale hornet]

Oh my bad.

[limpid lake]

👍

[vale hornet]

But for that deleting all the files should also work right?

[limpid lake]

hmm

i dont know

[vale hornet]

Well from my OS settings, it wont work. Somehow it doesn't remove it at all from my computer.

[west quiver]

GG @vale hornet, you just advanced to level 1!

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[vale hornet]

Welp, it works now.

Thanks for the help.

[jaunty jackal]

Who can I contact for help with the games on mobile? I completed the tasks and I haven't gotten any rewards.

[west quiver]

GG @jaunty jackal, you just advanced to level 1!

[keen olive]

hi

why does it keep saying Fraud Error? it is making me so mad

[coarse light]

any news when it will be on stock

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Evil Princess (Staff)

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[hazy garnet]

that's all i see
i have took a ticket to solve another problem, i was on the usa region, and now i'm in portugal region setting, since that this are just the items that show up, where are the riot gift cards??

[west quiver]

GG @hazy garnet, you just advanced to level 1!

[hazy garnet]

if they are out of stock they should be in here right?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[hazy garnet]

o'right ty

[sick walrus]

ive had like 1.3k points on buff for about 6 months and i havent seen any gift cards that are in stock or out of stock for the past 6 months everyday

[final flower]

I have started using buff since 2 months after watching MrLowLander video and when I open the marketplace, the riot access cards along with a lot of others, are missing even in out of stock. Please help.

[ancient vault]

does BUFF now works with other league of legends server since it transferred from garena to their own?

[keen olive]

Oh. Ok. Lol, I’m very bad at Minecraft pvp😂

[pastel dune]

Why didnt my buff track any matches during my session?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[hazy jackal]

how do you delete buff entirely? Like i dont want it no more

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[lavish grove]

How long does it usually take you to respond to problems regarding gift cards?

[bright shoal]

how do i fix my marketplace not showing giftcards

like there arent any at all

[sick walrus]

do you know which region has the most redeemeable gift cards?

[jaunty jackal]

My issue was with the play to earn games on mobile. Not those offers.

[unique cobalt]

It said i completed a session and it didnt give me anything

[magic inlet]

Send ss

[magic inlet]

so which games on mobile ?

[somber cloud]

if i dont redeem a giftcard in my inventory. does it ever expire?

[magic inlet]

US, CA, FR, ES, MeX and another country

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[magic inlet]

depends which

[somber cloud]

the raffles that you win

i didnt know i won some riot giftcards from 2023 until today. tried redeeming it today and it seems like it was already redeemed

[magic inlet]

Send a ticket #open-a-ticket

[somber cloud]

okay thanks

what category should i put this in

[magic inlet]

What do you want except Account frozen

[somber cloud]

okay

thanks

[bright shoal]

ok, is the card meant to show out of stock or is it meant to not be shown at all

[bright shoal]

i didnt see ANY gift cards once

just some planet saving shi and cat noir and world of warcrafts

[hearty terrace]

bruh the robux is always sold out

[undone haven]

How come the mobile play to earn games space shooter and aircraft war or smth never load

Its just a black screen

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

For this bug is known

[undone haven]

Any fix?

[twilit igloo]

do u guys know by chance if new marvel rivals game will be added to challenges later on? 😄

i hope it will get added

[silk vortex]

Haven't seen Nintendo cards in ages

[west quiver]

GG @silk vortex, you just advanced to level 2!

[jaunty jackal]

The play to earn ones.

[compact apex]

my account has been frozen and idk why. how do i fix it?

[manic seal]

no info if it will be event supported game

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[compact apex]

thx i did the form but idk my username

[slate igloo]

when is valorant gift card coming to buff again?

[magic inlet]

No eta

[magic inlet]

There you should have support My games if you don't have it you can send a ticket #open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

Depends on region

[compact apex]

how long do i usually have to wait before my account gets unfrozen?

[compact apex]

ok thx

[west quiver]

GG @compact apex, you just advanced to level 1!

[modest forge]

Is the Buff team working on the API market issues? There was an app update - zero fix to be seen so far. Still no giftcards.

[limpid lake]

yeah :/

[hardy elbow]

hi, just to make sure
any global giftcards can be seen by all users from all regions even united states users?

[marsh lantern]

Yes

[blissful thunder]

Is it ok if i log in Buff on Bluestack or Nox program??

[spark trellis]

I'm getting 0 points from ever brawl stars challenge I do

[silver mango]

Who should I contact about advertising?

[marsh lantern]

I think it should be fine

[marsh lantern]

Give more details on the issue pls

[marsh lantern]

Wdym with advertising?

[silver mango]

I mean, who needs to write to

[silver mango]

Is it possible to find out or not?

[marsh lantern]

Elaborate on your question pls

[spark trellis]

Erm I did the endless brawl stars challenge and I got no points

It usually gives 1.5-3 points

[long glade]

is there a gift card for valorant coz i am not available to see any of them there is only wars of warships??

[vernal hill]

is rainbow up on buff?

[west quiver]

GG @vernal hill, you just advanced to level 1!

[silver mango]

I am presenting a case study site in cs go and I am interested in who is involved in adding ads to your server

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[twilit igloo]

hey guys question for u, i upgraded my pass but what is this x2 daily reward mean?

[manic seal]

daily challenge give 2x points

[twilit igloo]

@manic seal sorry i am still confused how can i find the daily challenge? I cant find it 😦

i see weekly challenges for 7 day timer but i dont see any daily ones?

[manic seal]

i think rn the daily challenges are hidden
it used to show on the weekly challenges

but i believe they still gives them
u might need to check your trasnactions if u get one in the last days

[magic inlet]

You can find here 🙂 #support-en message #support-en message

[twilit igloo]

ohhh ok i see now

ty 🙂

[long glade]

Same

[smoky pendant]

tempo.667 has been warned.

[magic inlet]

@limpid kite It's not that we're not helping you, but you're breaking the rules that you didn't even read #info-and-rules

[pallid berry]

my accounts still frozen and its been over a week since i filled the form

[west quiver]

GG @pallid berry, you just advanced to level 1!

[magic inlet]

It takes 7 business days

[pallid berry]

ok

[bright shoal]

some way where i can change my location so that i can get more offers on the marketplace?

[magic inlet]

No, your marketplace will remain the same with the same region

[long glade]

so most likely when will the restock take place

means there must be a particular day or date when the stock will come

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[bright shoal]

are there possibilities that giftcards can be added to more regions? since im certain that stuff like steam giftcards can be redeemable in my region

since as it stands, buffs are useless for me rn aside from just buying tickets to join raffles

[stuck narwhal]

my account is frozen

[formal ivy]

I still have the same problem, im sure that buff is not blocked by my isp so idk what to do

(the one where i cant create an account)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[magic inlet]

Do you have any error message ?

[formal ivy]

No, when i try to sign up w google, it doesnt open anything, even w discord

and when i put it manually i cant hit the sign up button

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[formal ivy]

i did all this

lemme retry the dns thingy

[magic inlet]

Did you also contact your ISP ?

[formal ivy]

no i did not

quick question

does it work in france?

[magic inlet]

So please follow all the steps

[magic inlet]

BUFF is for everyone except Cuba, Iraq, Libya, North Korea, Lebanon, Iran and Syria

[formal ivy]

ok ty

[west quiver]

GG @formal ivy, you just advanced to level 1!

[twin kettle]

Why is there no more rp cards or steam cards in my buff store?

[manic seal]

cards depends on region and device

[twin kettle]

I have bought rp cards before but it has been suddenly gone

[dreamy wyvern]

depends on region

[bright shoal]

is it possible to change the region (by a proxy or a vpn)?

[west quiver]

GG @bright shoal, you just advanced to level 2!

[sick walrus]

of course yes

[bright shoal]

ty

[humble stirrup]

Hello, does anyone know how to make buff recognize the Roblox application that was downloaded from the browser and not the Roblox application downloaded from the store?

[bright shoal]

try uninstalling roblox app from store

and try again

btw does premium elite for 1 day give all premium elite perks or are some left out

[manic seal]

nope

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

check if its enabled

[manic seal]

all but box and monthly points

[bright shoal]

huge letdown lol

[humble stirrup]

ty

[humble stirrup]

It is, the problem is that it recognizes the roblox from the microsoft store (In which I almost never play because it is for my alt) and I want it to recognize the roblox player (Downloaded from browser)

[manic seal]

when u open up your roblox doesnt show up the buff interface?

[humble stirrup]

I got it fixed, now it appears in the interface, I think it was because it was in a location that buff doesnt recognize, thanks for the help and sorry for the inconvenience

[hidden ibex]

what is the raid shadow legends new beginners pack

[exotic prawn]

why is my shop uk

im in the us

[balmy matrix]

I open my buff app and it is not showing, why?

[mortal latch]

How can I change the region cuz wth I downloaded this app for rp

[west quiver]

GG @mortal latch, you just advanced to level 1!

[heavy bear]

its not working for me it is stuck in the log in page

[keen cobalt]

how to get cards in colection

[lunar pendant]

how long will the uber boost last

[pastel dune]

someone pls help 😦

[pastel dune]

ill run siege and the tab wont go away unless I close it

[marble condor]

im getting ads on my overlay when i already have a yearly premium pass

[tawdry arch]

is it the amazon prime ads

[marble condor]

uber eats mainly

[tawdry arch]

usually you have to click the x to make it go away or for some games i have had it just go away when a match starts

[tawdry arch]

oh you have the premium plus?

or premium elite

[marble condor]

sorry, premium elite

[tawdry arch]

hm thats weird tbh i dont know i have premium elite too and dont get that i was try to fully close out of buff and overwolf then restart them and if it continues i would open a ticket

[lunar pendant]

its like a bonus so it dont need a ticket

[marble condor]

ok. yeah i mainly close out of buff by just closing out of overwolf as it also gets rid of it.

i tried it today and it didnt seem to make a diffrence

[tawdry arch]

yeah i dont know sorry you have to deal with that i only been having some amazon prime ads for the like extra buff thing but other than that idk

[tepid jasper]

Hello, I cant buy any Tickets for the raffles and cant use the Tickets i already have... any ideas why?

[quartz knot]

so fortnite bot lobbies no longer count for buff points or xp

even tho it should be a supported gamemode

[pastel dune]

My Buff cannot find start game, it has been broken for a while now.

someone pls help

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Give more info

[magic inlet]

You can't

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[magic inlet]

R6 is down on BUFF

[magic inlet]

Can you send a video ?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[balmy matrix]

so I go to my app and open it, after that it starts to run, then its running but I dont see the screen showing.

[magic inlet]

Do WIN + P then pc screen only

[balmy matrix]

what does pc screen mean

also

I dont have WIN on my keyboard.

[unique crag]

it doesn’t work

[ivory hill]

i've done several matches of palworld (one even on a multiplayer server) but i've made no weekly challenge progress despite both challenges only needing me to play the game

at the very least the rest of the earnings are working fine

[blissful thunder]

Same error when play Fall Guy and didn't track session

[smoky pendant]

henrypicks0009 was softbanned.

[charred crane]

heya! does this service by any chance accept mods? for offline games at least, im playing sonic mania with a bluer sonic pallete mod and overwolf wont open

[manic seal]

as long overwolf detects the game should support it

[charred crane]

oh wait sonic mania isn't supported lol, must've been a dilema effect or something

[copper tulip]

hey my account is still frozen.

[cyan glade]

when is next riot games raffle coming

[haughty hearth]

So ehh i dont have my old email enymore no way to login is it a way to change it or is it just deleting my account and making a new one???

I really wanna know

I really really wanna know

enyone??

Just dm me a solution to this prob

[earnest spire]

My account is frozen as well

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

No eta

[magic inlet]

When did you fill the form

[cyan glade]

honestly it seems like this whole app is pointless and scam

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

It's not scam

[cyan glade]

what am i collecting buff points for exactly, all the 'buying' options are bad

[magic inlet]

Restart Overwolf and check again

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

???

[magic inlet]

If you don't have keyboard Windows logo please open your keyboard screen https://support.microsoft.com/en-us/windows/use-the-on-screen-keyboard-osk-to-type-ecbb5e08-5b4e-d8c8-f794-81dbf896267a hold Windows logo + P and set it to PC screen only

[haughty hearth]

Ok i will try

[pine gulch]

hello when the valorant gift cards will be restocked ?

i have been waiting from 2-3 week still it isnt showing me, those are the reason why i downloaded buff at the first place . if i dont get those then i might consider deleting buff cause there is like nothing available like spotify gift card not even amazon and netfilx ones as they advertised

[bright shoal]

the giftcards are likely not available in ur region

[pine gulch]

i am from india

so how can i obtain those can you please help me out

[bright shoal]

what is in ur marketplace rn

[pine gulch]

is there a way i can obtain those using VPN ?

[bright shoal]

i think not

but try anyway

[pine gulch]

ok

but if you find anything can you tell me plaese

[bright shoal]

k

[pine gulch]

nope VPN isnt working ;-;

[bright shoal]

well the only way is to wait until the gift cards get rolled out in ur region

[west quiver]

GG @bright shoal, you just advanced to level 3!

[bright shoal]

i suggest stocking up on buff points tho

[pine gulch]

ok

[west quiver]

GG @pine gulch, you just advanced to level 1!

[solar pendant]

why do i see a league dollar giftcard.. those cant be redeemed in euw for as far as i know

[magic inlet]

It doesn't matter if it's € or $. It should work 🙂

[haughty hearth]

ok so ehh i tried with ticket and got nothing... What do i do??

[west quiver]

GG @haughty hearth, you just advanced to level 1!

[haughty hearth]

I guess i need to delete my account or something.. Can i like give away buff points to my second account??

[magic inlet]

Wdym nothing ?

[magic inlet]

no you can't

[haughty hearth]

Yeah nothing i filled out the thing and described my problem even chatted with the bot jsut nothing..

[magic inlet]

Did you send a ticket #open-a-ticket ?

[haughty hearth]

i tried but i couldnt

[magic inlet]

What you couldn't ?

[haughty hearth]

I dont know like i have never gotten a ticket how would i know??

Tried to ask someone but yeah

[magic inlet]

In email you sent, you have the ticket number

[haughty hearth]

ohhh my phone is dead wait a min

ok so i got the email

but its just a request sent and no answer or solution

[magic inlet]

An answer can take 7 business days

[haughty hearth]

ok thanks for the help

[west quiver]

GG @haughty hearth, you just advanced to level 2!

[dire oyster]

how do I remove the game loading screen

the launch game screen

[serene frost]

why buff games dont want to put anything in the shop in my region . for 1 year the shop hasnt changed

[magic inlet]

Launch game screen cannot remove

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[heady charm]

Would anyone know why my BUFF store only has Planet Impact items? I haven't seen any other items for about 3 months...

[warm cove]

i cant get the buff overlay to exit on aimlabs, doesnt anybody knokw of a solution?

[west quiver]

GG @warm cove, you just advanced to level 1!

[warm cove]

also why do we have prime ads playing during my valorant match, they are so annoying

[modest forge]

Where is Buff headquarters located? I've submitted a ticket for the ridiculous API/market issues that never get fixed, bots/moderators tell you a VPN doesn't affect your store...

And immediately Buff "support staff" via email request legal, valid, physical ID.

Something isn't adding up. If a VPN doesn't change anything, why would I provide any ID to a company that doesn't show any transparency and is probably located somewhere that should never have a copy of anyone's ID when it allegedly isn't relevant in the first place?

😆

[manic seal]

cards depends on the region and device

[light shoal]

Yo, for some reason none of the items I've used from my inventory seem to be working? I've lost about 250 buff points because of that. Does anyone know a fix? Or a way I can get refunded?

[manic seal]

you dont see the pop up at the end?

[manic seal]

which prime?

[manic seal]

israel

[manic seal]

which item

[light shoal]

I've been trying to use the "50 Buffs Pack" items, but they don't work. Im not entirely sure if anything else is working or not though.

[manic seal]

when did u get that item on your inv

[light shoal]

Dec 3 2024

[west quiver]

GG @light shoal, you just advanced to level 1!

[manic seal]

can you send a screenshot of your transaction on dec 3 ?

[manic seal]

yea now i need the transaction history on dec 3

[light shoal]

how do I see that?

[manic seal]

on your profile

transactions

[light shoal]

thats all there is for that day

[brittle ice]

is buff down?

[delicate spruce]

guys

im trying to delete

buff

cuz

it keeps on popin up

but it dosent say its in

[light shoal]

just alter it not to in settings

[brittle ice]

guys is buff working with anyone?

[light shoal]

yes

[heady charm]

My device and region hasn't changed though.

[heady charm]

Just the available items changed

[delicate spruce]

...

[light shoal]

I meant in BUFF

[delicate spruce]

omd i jsut want to dleete it

and it says its not in

so how do i delete this

[manic seal]

is there some that says reward track on the next ddays

[manic seal]

im using it rn and its working

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[light shoal]

wdym

[west quiver]

GG @light shoal, you just advanced to level 2!

[manic seal]

yes

[manic seal]

where are u from

[manic seal]

a transaction like this

[heady charm]

US East

[manic seal]

if u are in usa and doesnt show the usa items
send a ticket #open-a-ticket

[light shoal]

no there isn't

[manic seal]

where did u get these 50 points from?

[light shoal]

email

from buff

[manic seal]

what did the mail say

[delicate spruce]

i dont even have overwolf

[manic seal]

u do

[delicate spruce]

than how do i open it

[light shoal]

Can't recall, its been a week since I had them, and I deleted them to avoid clutter.

[manic seal]

follow intructions

[light shoal]

But it was from the official Buff email

Should I just input a ticket?

[manic seal]

mmm its likely that the mail did said to get 50 points

and it did bug and did give more than the 50

you can send a ticket yes

[light shoal]

no, there were multiple emails

[manic seal]

but i think its something like that

[light shoal]

I also got a bunch of boosts

[manic seal]

maybe buff meant to send one or two

[light shoal]

but idk if those work or not

[manic seal]

but yea send a ticket #open-a-ticket

[light shoal]

none worked

alright thx

[delicate spruce]

it is not in my apps

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[delicate spruce]

keyboard not letting me screenshot hold on

alr it works thx

[west quiver]

GG @delicate spruce, you just advanced to level 1!

[warm cove]

amazon prime

[manic seal]

do u have premiuym?

[warm cove]

it wont let me interact in any way with it

[warm cove]

no

[manic seal]

free users get ads

you can close them with the x

[warm cove]

ohh

i meant the in game prime ads

like

if i get an assist in league or valorant

it just pops up a big ass add that takes up a bunch of space on my screen mid game

[manic seal]

can u send an screenshot

[warm cove]

this ribbon thing on the left

@manic seal

[sacred loom]

how do I uninstall?

[manic seal]

It stays some seconds, I think you cant disable it

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[sacred loom]

thank you its a scam full of malware

[ruby oar]

What time are gift card restocks?

[manic seal]

#when_is_next_restock #870329411986149536

[ruby oar]

so any time? as long as it is 0 or 30 minutes into the hour?

[manic seal]

yes could be

on these times

[ruby oar]

are there like most common times for restock?

or is it entirely random

[manic seal]

00:30 utc

[tawny cairn]

i cant login into my account, the app says my account is frozen? idk what to doo

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[tawny cairn]

cool

[proud anvil]

Does Buff supports ROBLOX ?

[coarse light]

buf i cant find a riot gift card

[marsh lantern]

For XP, yep

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[grave drift]

wait so which regions will have the riot gift card because i watched a video and t hey said NZ should be able to buy these gift cards but they arent showing so id like to know which regions do support these gift cards

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[grave drift]

oh i see what would like the approximate time they will restock in like a month or two?

because ive been checking in on the buff marketplace before and the market has alwasy been the same just steam gift cards and other game gift cards wont pop up

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[copper tulip]

2nd of december

i tried logging in everyday after 7 days

.

[west quiver]

GG @copper tulip, you just advanced to level 1!

[lavish plover]

il y a jamais rien dans votre boutique ...

[marsh lantern]

English pls

[lavish plover]

there's never anything in your shop ...

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[modest forge]

Is there an ETA for API market issues

Because as far as I can tell, API market issues aren't often bugged for specific people; rather people are blocked as a direct result (from the developer, BUFF in this case) - or a specific user's access is restricted. Or is the security compromised by external forces - IE a byproduct of the location of BUFF headquarters?

If one vendor has blocked sales, all users in a region would not see the item.

[marsh lantern]

Most cases the card is not available atm in some region, that's why it doesn't appear. It'll appear once it's back on stock. We don't have an eta

[charred crane]

can someone please make rainbow six work already I wasted so much time with buff on I'm just gonna delete it at this point it's literally just a space waster it doesn't even work and what are we working for with the buff points anyway? saving trees? I want cards or stuff like that

[blissful thunder]

Got problem like this. keep loading and match session error

[blissful thunder]

same happen with LoL, didn't track Match

[west quiver]

GG @blissful thunder, you just advanced to level 1!

[noble acorn]

WHY ARE THE RESULTS NOT LOADING

If you getting the white BUFF logo and it won't load. Please try a different game than the one you reported (Event-based games). If it does not work from other Event-based games you have reached the daily limit buff points. Try playing tomorrow and it should reset your daily limit

Summoned by Evil Princess (Staff)

[magic inlet]

1. R6 is down on BUFF
2. You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[blissful thunder]

Oh, i found out my internet is low. does it happen also?

[magic inlet]

Nop

[blissful thunder]

i see, How much limit Buff Point daily?

[magic inlet]

PC - 50
Mobile - 30

[magic inlet]

When you open your game or after every match, you'll see a pop-up window. There's a Prime banner on this pop-up - you'll have to click on it and a new tab will open on your browser. There you'll have to click on "opt-out". If you opt-out, you will not earn any bonus points for promotion Amazon Prime

[modest forge]

They're visible to probably hundreds of others in my country... even my roommate - same location, same wifi, no VPN for either of us

Someone even mentioned they can see every single item in stock and they are also in my country.

[marsh lantern]

#open-a-ticket if you think your location is wrong

[modest forge]

My location is fine, and I am in the correct location. I've already opened a ticket and staff is not helpful whatsoever. Typical wait time on a ticket is about two weeks for a first response it seems, then every 5 days for any additional information and asking for new stuff after the fact vs requesting the correct, adequate information first.

[dreamy wyvern]

then wait for response to ticket

[marsh lantern]

Cool, wait for an answer, nothing we can do here sry

[viral marlin]

my screen has been black since yesterday i restart the app restart my computer, logged out and its still blank

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[frosty shell]

i have a question how do you get points if you using roblox because i want to earn points while playing roblox

[magic inlet]

You can't but if you have second monitor you can get bonus buff points

[frosty shell]

oh great i just install it to get points for getting robux and it wont work really great i might as well unstall buff

[magic inlet]

You can find Roblox card in Marketplace depends on region or participate in Raffles

[drifting tundra]

Hi

How to Buy and use cards

[warm cove]

yo thats good to know, thanks

[north dust]

yoo i just dowloaded buff after a year and half i didn't found anything in the store only something about impact with animal what's happening guys

[shy phoenix]

For real though, can't I just contact somebody on discord? I'm a paying user too 😦
It's about a gift card I didn't receive but I would like to use it for a collection event in Apex, which will end soon

[lunar pendant]

marvel rivals should be a buff earn as well an get rid of mw2 an mw3 for that game

[ivory hill]

i tried redeeming points for a steam gift card and part of the purchase is a verification code sent to my email

but the code hasn't been sent

it's been a few minutes and i even tried redeeming a trading card at #buff_collection which also sends an email and that's been sent within 20 seconds

...oh nevermind i found them

they were going to my spam

and none of them worked

ok tried it one more time now that it's been unclassified as spam and it worked

[unique echo]

Can someone please tell me how to delete buff

[ivory hill]

well if you go to that smaller arrow on the bottom corner of the screen where a few background processes are tracked you can click on the overwolf logo

at that point a small overwolf app circle will appear on like, the side of your screen? which can be moused over for more options including apps you got downloaded

right click on the buff game logo there and an option to uninstall should be listed

[unique echo]

alr ty

wait would that uninstall the other games i have like valorant and rocket league

[jaunty pendant]

anyone know how to fix this?

every time i open buff this ad keeps popping up

and clicking the x doesnt work

[magic inlet]

Click claim 5 buffs

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[hollow mirage]

i need help

[magic inlet]

You can choose any card in the marketplace if you have enough points or participate in Raffles. How to redeem cards - in the inventory or in the email you get code and there you have the step "How to redeem" (inventory)

[magic inlet]

Describe your issue

[hollow mirage]

im new to buff in not truly sure hoe it works

how do i gain buff points

[jaunty pendant]

i did and it doesnt work

[magic inlet]

Play any supported game, earn buff points and you can buy free gift card

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[jaunty pendant]

doesnt work

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[shy phoenix]

You are so helpful thank you! Clearly has not been on it for 3 to 4 months
if you cant say anything useful just remain silent.

I'm asking for an alternative because its not getting anywhere

[balmy matrix]

I didn’t know what win meant.

[cobalt girder]

I know this isn't the right place but do the devs plan to add marvel rivals to the list of games

[marsh lantern]

No info, sorry

[icy terrace]

Guys I never see any vp card in the marketplace is there any reason for that? All I see is just "GLOBAL" stuff and not anything related to Valorant or Riot. I came to this specifically for free skins

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[icy terrace]

I check everytime and I only see these items, how can I get the riot cards as like they showed in their ads

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[icy terrace]

But I dont even see the riot cards even "out of stock" so that doesn't answer my question

I had used buff 4-5 months ago as well and I got rid of it due to it falsely advertisiing that you can get Valorant Points from the buff coins. But even then I was unable to view the Riot Gift Cards as I am now

[marsh lantern]

It does, check bot above

You're not seeing them bc they're out of stock and bc of the api issue

[icy terrace]

Any ETA to when that can be fixed? Becuase I wasn't able to see them the last time I had buff too

[marsh lantern]

Nop, sorry

[topaz jetty]

why ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[copper tulip]

i have submitted the form one more time,today ill see in another 7 working days

[charred crane]

yes but why

[old relic]

is there a link to unsubscribe from the uber ad that pops up mid game? i try to click on it, but nothing happens

[magic inlet]

Amazon Prime ?

[old relic]

i get an ad for uber teens, it normally pops up in the left hand side, i can normally click on it and unsubscribe from them but i cant this time around

oh, wait, it popped up after i closed my game and im able to click on it now, nevermind 😅

[magic inlet]

Can you send ss ?

[old relic]

i can still send a ss tho if you want it

[magic inlet]

Win is Windows key (blue) that you can see in ss

[blissful thunder]

Tried different game but still Error like Logo Buff keep loading

[vast stream]

Why i cannot see any of giftcards on my marketplace? yesterday i had to see them, now nothing on my marketplace any reason why? Region United States

[noble acorn]

WHY ARE THE RESULTS NOT LOADING

If you getting the white BUFF logo and it won't load. Please try a different game than the one you reported (Event-based games). If it does not work from other Event-based games you have reached the daily limit buff points. Try playing tomorrow and it should reset your daily limit

Summoned by Evil Princess (Staff)

[magic inlet]

Send full ss of your marketplace

[vast stream]

my region just gone for what reason?

is there someone who can see items onhis region ?

[magic inlet]

I mean all items in marketplace

[vast stream]

bro US region cards are gone

only normal buff items in there

[magic inlet]

Can you send ss your marketplace all items

[vast stream]

thats all

[magic inlet]

Send a ticket #open-a-ticket

[vast stream]

nothing for US yesterday i had to see other cards

what happend?

[vast stream]

whats ur region?

are u able to see ur items?

[magic inlet]

Please send a ticket #open-a-ticket

[mystic pebble]

How do I start using buff

@magic inlet how do I start using buff

Can I use buff for 1v1.lol?

How do I know it’s working?

[smoky pendant]

stephonalford has been warned.

[mystic pebble]

What does that mean

Hello

[magic inlet]

Play any supported game, earn buff points and you can buy free gift card

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[mystic pebble]

Thank you

[west quiver]

GG @mystic pebble, you just advanced to level 1!

[mystic pebble]

Not working

[magic inlet]

Wdym ? Give more info

[mystic pebble]

It stopped working after I got 35 buff points

And it’s not working for 1v1.lol

[magic inlet]

Did you get pop-up Launch game screen ?

[mystic pebble]

No

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[mystic pebble]

I’m on a intel ten computer and it was made in about 2016

And I get lag spikes a lot

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Evil Princess (Staff)

[mystic pebble]

Okay thank you are you real

Person

1v1.lol gives you so much ads

[magic inlet]

Ads appear frequently, but if you have Premium Elite you shouldn't see any ads

[mystic pebble]

Do you have a way to get rid of them without paying

Like hacks

[magic inlet]

No if you only have Premium Elite

[mystic pebble]

😭😭😭😭

[west quiver]

GG @mystic pebble, you just advanced to level 2!

[mystic pebble]

Bc there so annoying

I get one ad and it puts me back in the lobby and then I get another one and I get in

The game

I died again it’s so glitchy

[magic inlet]

It takes a few minutes to remove the ads. It also belongs to restocking cards

[mystic pebble]

What’s restocking cards

[magic inlet]

Marketplace

[mystic pebble]

Oh

Ok how do you know all this stuff

U smart☺️

[magic inlet]

Because you're contact with Discord Helper

[mystic pebble]

How did buff start?

[magic inlet]

Unfortunately, I can't help you with this question and I don't know. Be glad you have some app with getting stuff 🙂

[mystic pebble]

I am most of the is easy to do kinda

Bye

[faint hazel]

Can someone help me, i have a question about the mobile app. I tried the play to earn option for multiple days but there aren't any games in the catalog. Can i fix this or am I doing something wrong?

[quick python]

i have a question how do i get more deals for giftcards from other countries?

[magic inlet]

There's nothing we can do about it. Maybe they're not available. If you want you can send a ticket #open-a-ticket

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[faint hazel]

Quick question, are the minigames not available for non-premium players because when i try to play them my screen goes black with just the arrow and the ads.

[spark cove]

i can't log in, and can't create acc

bug sign in/up

[manic seal]

should be available for everyone

[manic seal]

any error?

[neat patrol]

How can i get my account unfrozen?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[neat patrol]

Ty

[bitter salmon]

When will valorant points be there in marketplace

Its not showing in the marketplace is it a stock thing??

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[unique echo]

how do i completely remove buff from my computer?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[lilac pasture]

I am reinstalling buff and my account is frozen? how do i fix that

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[dire cedar]

hey

i have a problem in claiming my buff points

it keeps on saying internal server error 😭😭😭😭

and when is the next stock of valorant gift card 😦

i rlly want valorant gift card

[blissful thunder]

Do i need reinstall Buff? i tried next day which is daily limit already reset and it's still stuck at Logo Loading

[blissful thunder]

Wait?? Did fall guy not support anymore?

[marsh lantern]

Fall Guys is supported

Try reinstalling

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Send screenshot pls

[blissful thunder]

Tried on Laptop but???? Did anyway have problem like this?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try those 4 steps

[zealous birch]

So if i am playing like minecraft solo will give me rewards or is it on servers? and does it work with java or bedrock or modded?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[zealous birch]

Thank you!

[blissful thunder]

Tried and not work

[faint hazel]

The if i may ask, why is the reward track on mobile different than on pc

[marsh lantern]

Wdym different?

[marsh lantern]

What mode are you playing?

[faint hazel]

The rewards are switches around from free and premium

[blissful thunder]

PvP random Pick mode

[west quiver]

GG @blissful thunder, you just advanced to level 2!

[queen shore]

Frozen account 14 days not working. Help me guys

[magic inlet]

Can you send ss of your Earning History ?

[magic inlet]

When did you exactly fill the form (date)

[magic inlet]

Looks like your daily limit didn't reset. Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Evil Princess (Staff)

[blissful thunder]

Okie, i sent the ticket and will wait their response

[pallid berry]

i put my request in for the frozen account on the 2nd and its still frozen

[magic inlet]

When did you fill the form

[nocturne stone]

i dont want buff anymore, and i deleted all of the files but the roblox thing keeps popping up and i want to it gone. How do i get rid of it?

[proud wasp]

hey

check #automated-support and type uninstall buff

[west quiver]

GG @wraith gazelle, you just advanced to level 1!

[smoky pendant]

maxrein0712 was softbanned.

[neat patrol]

my account is still frozen

[magic inlet]

Did you fill the form ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[pallid berry]

on the 2nd

[magic inlet]

Fill the form again

[pallid berry]

ok does that mean it gonna take another 7 days

[magic inlet]

7 business days yes

[neat patrol]

yes

[pallid berry]

thats long bro

[magic inlet]

When did you fill the form ?

[red kettle]

when will bo6 be added

[magic inlet]

Bo6 is only XP

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[brittle ice]

why there no any codes in usa store?

[marsh lantern]

Are you from the US?

[brittle ice]

yes

[marsh lantern]

Then you should see US items

If you think there’s something wrong #open-a-ticket

[brittle ice]

i was seeing it, but today i see nothing

[marsh lantern]

#open-a-ticket if you think smth is wrong

[calm tulip]

How do i unistall buff game

[solid scarab]

"frozen account not allowed exception" what can i do to log in

[vernal hill]

is rainbow working?

[little prawn]

how do i get the buffs from the offerwall to work? ive done a decent amount of things with raid and still havent recieved rewards after a few days/

[little prawn]

through overwolf

[round gulch]

hello

[dreamy wyvern]

#automated-support

[dreamy wyvern]

#automated-support

[old horizon]

where do u check stock hereo

[quaint ice]

if you gusy remember me (directed at "Evil Princess" mostly) im the one who had the bugged region/marketplace where shop havent been updating for like 3 months
the first time i opened a ticket, they said "oh its jsut restocking" which it clearly isnt
the second time i opened a ticket, i still havent gotten a response and its been a little over 2 weeks
is there anyway for you guys to directly connect me to a helper??

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

r6 is down in buff

[manic seal]

contact offerwall support

[quaint ibex]

can i use buff o ps5 or ot pls let me ko

know

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

we dont have direct contact to tticket people

[manic seal]

nope

[quaint ibex]

ok thanks

[little prawn]

where would i contact them at?

[manic seal]

depends

its on pc or mobil

[paper copper]

Hello, I would like to know which region you are buying steam codes for? I received the code for the 100 level of the battle pass, but I can't activate it, the support replied to me that it is working, and it is not activated in my region (Kazakhstan).

[pastel fog]

i had 800 buff points and it went bye bye back to 30

I HATE U

[dire cedar]

hello

why does it keep saying internal server error

and i cant claim my buff for the challenges complete

[steep kelp]

I am getting fraud error how to fix this

[marsh lantern]

Are you sure you’re in the right account? Check your transactions

[marsh lantern]

Thank you

[marsh lantern]

Send screenshot pls

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[viral marlin]

If you have premium on buff can u still activate point boost for more points or u wont get more points since i have premium already

[lilac python]

I have completed a "register and do a survey" task, however I didn't receive buff points. I used a different email for registratiom, which might be why?

Do I need to create another account or is there another way to claim the reward?

[lilac python]

I created a new account with same email as on the buff app and I still haven't received the reward

[cyan sand]

how i update my buff to lastest version?

is there no valorant card or my buff isnt up to date?

[junior rune]

What will happen if i use my tickets to raffles for gift cards?

[magic inlet]

You can activate maximum of 2 boosts more boosts BUFF does not recommend

[magic inlet]

Which task

[magic inlet]

Creating multiple accounts is banned

[magic inlet]

Wdym

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Raffles = Giveaway the more tickets you put in raffle the more chances you can be a winner but you don't have to be a winner. You can find the results "Raffle Results" who was winner

[junior rune]

Ok

[magic inlet]

English only

[sudden barn]

i am unable to see riot giftcard in buff marketplace, i have been waiting for 2 weeks. what should i do?

[mellow marlin]

I cannot log in, the button cannot be pressed

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[magic inlet]

Read above bot message

[sudden barn]

so is there any other way to get riot gift card as i have enought buff point and i need it urgently?

i have been for more than 2 weeks

[magic inlet]

Depends on your region. You can also participate in the raffles

[sudden barn]

i live in india and in raffles, there is only stream and roblox gift card

[west quiver]

GG @sudden barn, you just advanced to level 1!

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Evil Princess (Staff)

[sudden barn]

alright

[faint hazel]

What is the game-bot-beta?

[west quiver]

GG @faint hazel, you just advanced to level 1!

[magic inlet]

Read pinned message in #game-bot-beta 📌

[faint hazel]

Can i get $ out of my bank to use as cash in the game-bot-beta

[lilac python]

Ylu mis understood, I accidentaly created an account on Surveoo that has different email than my buff account

[marsh lantern]

No, read the pinned message there

[lilac python]

and I still disnt get anything on buff after finishing surveoo task

[magic inlet]

PC or Mobile

[lilac python]

Mobile

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Evil Princess (Staff)

[faint hazel]

There isn't anything said about the bank so yeah

I just looked at what others did

[junior arrow]

bro i have no riot gift card when am i going to have it in my shop i have the points but not the thing

[faint hazel]

probably out of stock

how can i get cards for the collections

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[faint hazel]

thx

[little prawn]

pc

[manic seal]

send a ticket #open-a-ticket

[little prawn]

thank you :)

[edgy zealot]

uhm

how can u find roblox on the buff

it doesnt show under the games tab

[magic inlet]

Roblox is only XP

[edgy zealot]

what does that mean?

?

[little prawn]

you cant earn buff points on roblox from quests since there are none

[west quiver]

GG @little prawn, you just advanced to level 1!

[magic inlet]

You get XP when you play. Once you closed the game you get total of how much XP you have gained without AFK, Autoclicker and using Controller

[magic inlet]

Roblox is only XP. If you have second monitor you can get bonus screen (buff points)

[little prawn]

i realize i was answering them lol sorry

[edgy zealot]

so even tho the roblox thing doesnt show on the game tab if i play roblox ill still get buff points from it?

[magic inlet]

Oh, I thought you were asking too 😅

[little prawn]

no im sorry 😭

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

As I said roblox is only XP. If you have second monitor you can get bonus screen (buff points) if you don't have second monitor then only XP

[edgy zealot]

it still doesnt work

[magic inlet]

Did you closed game ?

[edgy zealot]

yea i followed the instructions

[west quiver]

GG @edgy zealot, you just advanced to level 1!

[edgy zealot]

and still didnt work

[magic inlet]

Send ss of your Overlay&Hotkeys

[signal shuttle]

i have the frozen account thing but i submited the forum thing like 2 weeks ago. am i missing anything?

[maiden sage]

helo helo

when does the marketplace get a restock

and does different countries have different stuff in maret place ?

[magic inlet]

Fill the form again

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

Yes depends on region

[atomic olive]

my account is frozen can a support help please

[modern moat]

Could someone help me, I want to buy Valorant skin, but it never comes Valorant card dude

[signal shuttle]

here 🙂

[atomic olive]

YES?

[signal shuttle]

you'll need to fill out the form found in the msg i sent before the "here :)" msg

[atomic olive]

done

[signal shuttle]

awesome! now wait "hopefully" 7 buissness days

so maybe friday?

[atomic olive]

been 4 days, i already did that before

[signal shuttle]

ive been waiting longer so idk 😅

[signal shuttle]

yea...

[atomic olive]

ah, i'll take that as bad news

[signal shuttle]

yea idk, i might just make another acc tbh 🤣

[atomic olive]

was the app ''rewarding'' enough to check it out?

i'm mostly want buff to buy hearthstone packs

[west quiver]

GG @atomic olive, you just advanced to level 1!

[signal shuttle]

havent been able to open it lol. but from my research, it does give you buff point pretty decent, but the shop get bought out by bots

[west quiver]

GG @signal shuttle, you just advanced to level 1!

[signal shuttle]

hopfully that games doesnt have bots buying everything lol

gl

[atomic olive]

okay i see just like their support is mostly AI lol

[signal shuttle]

lmao yea

[tall sonnet]

hi i had the problem of multiple accounts detected (which i did deal w the other account and deleted it - lmk if i should go more in depth) but for the correct account i sent a ticket 3 weeks ago and havent gotten any updates. last week i emailed for a follow up and no response so im here now to ask what i should do

[warped hemlock]

How do you link ur buff account to console

[smoky pendant]

noahgg583_ was muted.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

Send new answer with same ticket

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Valorant card = Riot access code

[charred crane]

hello

how do i earn points from minecraft?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Evil Princess (Staff)

[charred crane]

thank you

[ashen needle]

guys im getting a "frozen account not allowed exception" message when trying to login does anyone know what this means or how to fix this

[runic atlas]

Hi, last I used this app was long time ago - now still no restocks, and even if they are I assume bots are insta buying whatever is in the marketplace. So what is left is joining a raffle every 3 days with 12-15k participants?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can join raffles or wait for a restock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[main mica]

"The issue has been resolved"
I go to log into buff; account frozen.

Like, what kind of look am i supposed to go into here? Ive been waiting for 3 months now lol

[magic inlet]

Did you fill the form Unfreeze account ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[ashen needle]

how long does it take until i get my account back??

[smoky pendant]

txmqto has been warned.

[ashen needle]

sorry

[magic inlet]

How long

[dreamy gorge]

hello, i hope this is the right channel to ask questions but im wondering why i am no longer seing any giftcards in the marketplace such as riot or steal, they arent out of stock they just arent apearing, i have gotten it multiple times and i had no issue, the only thing that is showing up is the ladybug thing. if anybody knows how to fix this let me know

while my friend still sees giftcards which is the weirdest part

[tawdry arch]

send a ss of what you see

[west quiver]

GG @tawdry arch, you just advanced to level 4!

[tawdry arch]

what region are you in

[dreamy gorge]

im in europe

[tawdry arch]

and what region is your friend in

[dreamy gorge]

idk if the uk is in a diferent region

where can i check that?

[tawdry arch]

i have no clue you would have to ask a moderator that but usually when you only see those they are just out of stock so like sometimes like riot gift cards will go out of stock and just disappear from the shop and return when they are back in stock or sometimes they just show they are out of stock so my guess is everything is out of stock and it is an api issue which has happened here in the U.S a couple of times so i would just wait for them to come back this has happened to me before

[dreamy gorge]

alright thanks for the help anyways

how do i contact the moderators, or do i just wait for them to see

[tawdry arch]

you could open a ticket or just wait for them to see

[dreamy gorge]

i masseged the support but they didnt reply (officially through the app)

[west quiver]

GG @dreamy gorge, you just advanced to level 1!

[tawdry arch]

there is a ticket section in discord you could try

i dont know how fast they will respond since i haven't used it before but its worth a shot

[warped hemlock]

Can u make buff work in playstation?

[tawdry arch]

is there an app for it on playstation?

[warped hemlock]

I don’t think so but I saw that it was compatible with ps

Not necessarily the app but the rewarding system

Ive been dying to know how but no one answers

[tawdry arch]

I honestly wish i could help but i have never tried or looked into it.

[warped hemlock]

Oh np thanks for at least answering 😭

[tawdry arch]

where did you see it was compatible with ps

im looking on their website and it says windows PC, IOS, and android 7.0 or higher

[warped hemlock]

Yeah i saw that too then i saw it was talking about where the app could be downloaded

I saw on their description for the IOS app

[dim lily]

someone help?

[tawdry arch]

i would say try restarting it never had that happen to me thats for valorant right

[dim lily]

yes its valorant but i did restart it

still doesnot worlk

[tawdry arch]

yeah i see that i just looked in the app and didnt see anyway to connect any ps account so maybe thats a future thing they are gonna add idk i would try contacting support cause i don't see anyway to do it

[magic inlet]

Send a ticket #open-a-ticket

[dim lily]

ok i will as soon as im free

[tawdry arch]

evil princess is buff avaible on ps

[magic inlet]

BUFF work only PC or Mobile app (Android/iOS)

[magic inlet]

nop

[tawdry arch]

why is it on the ios store then?

saying its on mobile, pc, and PS- earn buffs

[warped hemlock]

Yeah 😭

[west quiver]

GG @warped hemlock, you just advanced to level 1!

[magic inlet]

Probably the description is old

[warped hemlock]

So it used to be on ps?

[magic inlet]

UK has region

[magic inlet]

Idk because I haven't been to this before so I'd have to ask someone who's been here longer 🤷‍♂️

[warped hemlock]

Alr

[dreamy gorge]

so does this mean europe has nothing in stock and doesnt show out of stock even?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[dreamy gorge]

why did they remove out of stock (as it was shown before) and why is there a button of "hide out of stock" if you cant even show out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[dreamy gorge]

when will this api issue be fixed since its been months?

[magic inlet]

No eta

[main mica]

Multiple times

[dreamy gorge]

unlucky thx anyways

[magic inlet]

Did you send a ticket ?

[main mica]

Filled it in about 5 times since i got told to redo it multiple times.
Tickets were send in as well multiple times cause you guys told me to

Also checked if the ticket was put down as 'resolved' which it said it did, but the account is still frozen.

[magic inlet]

Which category did you take (ticket)

[main mica]

Account frozen

But i continuesly got redirected to a website to submit a ticket,

[magic inlet]

Unfortunately this category sends bot. Send new a ticket #open-a-ticket category - login issue (and that's you will contact real BUFF support to look into your issue)

and explain your issue

[nimble stag]

guys somebody knows if the valorant gift card will come back to the marketplace?

i didnt see it for a few months

[tawdry arch]

what region are you in

[nimble stag]

Middle East

[charred crane]

I have brought the buff pass and played at least like 50 games of fortnite and have gained no xp. How do I get it?

It is all battle royale games

[hard quail]

A question, what do I do when my account is frozen?

[young obsidian]

Where is skins VALORANT ?

[marble condor]

hey is xp dependent on input from mouse and keyboard?

if so, is there any support for controller? cause im not getting any xp if i use controller

[ripe salmon]

no more valorant points in the market??

[valid dune]

are there vp point in buff in middle east region?

[tawdry arch]

for different regions its all different in the U.S right now its in there but for other regions it could not be there or disappear for a while till it comes back for that region, for example like we get vbucks every couple of months but then they disappear for a long time until they make a return

[tawdry arch]

what region

[nimble stag]

So you are saying it’s not a bug I just need to wait?

And even if it wasn’t in there for a few months if I remember correctly?

[tawdry arch]

that means it isnt tracking, yes its i think its most battle royal modes i have been playing solo and duos ranked and unranked and i get some xp and buff coins and sometimes it give you it for creative too. I havent tested zero build though so something is wrong with your thing i would try full closing out of overwolf and fortnite then open buff before you open fortnite then open up fortnite and try again if that doesnt work try reinstalling buff

[spiral ledge]

how many level there is on the bp from buff ? because I want to buy the premium elite but there's 30 day left

[tawdry arch]

for middle east im not sure im in the u.s and we get valorant rp all the time but we dont get other things and it could be the opposite for different regions like you could get stuff we dont get but dont get the valorant points often

[nimble stag]

100

[tawdry arch]

100

but its really hard to get to 100

even with premium elite

[tawdry arch]

wdym

[spiral ledge]

even if I afk farm ?

[tawdry arch]

i havent tested afk farming i didnt even know you could do that tbh

how do you even do that just leave your game on

or what

[spiral ledge]

I make some scripts

[tawdry arch]

oh well i couldnt tell you i havent tried that i usually get level 60-70 in the pass from all 3 months of it but i am employed so i dont play all the time so i dont know how fast you could theoretically get to level 100

prob just gonna have to test it yourself

[magic inlet]

Get Valorant points = Riot Access Code

[spiral ledge]

I will do some calculation but thanks

[magic inlet]

Nop

[tawdry arch]

np

[magic inlet]

I guess both but about controller you don't get any XP

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[magic inlet]

Are you playing via controller ?

[charred crane]

Yes

Sorry for the late response, I have been playing on a ps4 controller

[young obsidian]

how to get access code?

[tawdry arch]

i dont think you get xp for playing on controller

[tawdry arch]

do you already have the buff points for it

basically you earn buff from playing games then you go to the app and go to marketplace and buy the valorant points when its in stock

[charred crane]

So I would have to get good on kbm?

[tawdry arch]

that or you just dont get xp

[charred crane]

Yikes, this is a big grind, all I have is a laptop keyboard, a mouse and about 5 inchs of mouse-space

[tawdry arch]

me personally i wouldnt worry about the xp unless you are trying to get to level 100 for the 50 dollar gift card every three months

[charred crane]

That is my main goal

[west quiver]

GG @charred crane, you just advanced to level 1!

[tawdry arch]

yeah then you just would have to make the choice, stay on controller and get no xp or switch to kbm and grind to get to how good you were on kbm

[charred crane]

Well, thank you! I will try to do that

[faint hazel]

Is the xp based on gameplay i thought it was playing time

[charred crane]

It should be based on gameplay but if not and it is based on time, it still isn't working since I been playing an hour to three hours a day

[faint hazel]

Yeah you should have gotten XP

[magic inlet]

BUFF work only PC or Mobile app (Android/iOS)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[charred crane]

Yes, I know I play on pc with a ps4 controller

[faint hazel]

Can i just play any game on mobile for XP ?

[west quiver]

GG @faint hazel, you just advanced to level 4!

[charred crane]

Apparently it might be due to me playing on controller