support-en

[mighty vale]

How can I hide or reduce the overlay ?
Because I can't play with it on my screen.

[magic inlet]

"#20" it's probably just removed

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Click X or Ctrl + Tab and click X

[still hornet]

Didnt u read what i said?

it happened as soon i got enough

[mighty vale]

yes, but amazon and steam cards are always out of stock, otherwise I have nothing.

[still hornet]

my brother acc same happened

when he had 0 cards i had all

[magic inlet]

If you are both in Asia, you have the marketplace set up correctly

[magic inlet]

#when_is_next_restock #870329411986149536

[still hornet]

we both live in the same house

yes

it is set up correctly

[mighty vale]

Overwolf just opens, should I disable the overlay ?

[low crescent]

oh okay i gotta hope i have plat for the boost then 😭

[magic inlet]

Yes your marketplace is fine

[still hornet]

then whats the issue?

why am i not getting ?

can you fix both of our accs

?

[magic inlet]

Focus for the pop-up screen (Launch Game Screen) and click X, then Ctrl + Tab and Overwolf will disappear and enjoy your game

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[still hornet]

noononono

it happens as soon as we get enough

[mighty vale]

I just want to hide the overlay

[still hornet]

it never ever happened before that

[magic inlet]

Which overlay

[still hornet]

why it happen as soon as we got enough?

[magic inlet]

Idk exactly what you're talking about

[still hornet]

bro

it happened as soon i got enough for gift car

[mighty vale]

not the overwolf overlay, but the buff overlay just behind it

with game name and buff icons

[still hornet]

it aint comin back i checked it for a long time

[west quiver]

GG @still hornet, you just advanced to level 3!

[still hornet]

can you fix my account?

[magic inlet]

Read again 👉 #support-en message #support-en message
(If you want it disabled your game will not be tracked Overlay&Hotkeys - Overwolf)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[still hornet]

bro

did u read what i just said?

i said it never happened before it happened as soon as i got enougj

[mighty vale]

So I can't hide or reduce it, while at the same time making it track my games.

[still hornet]

enough

2 times

and i haad 2 acc

[magic inlet]

Click X or Ctrl + Tab and click X (pop-up screen Launch game screen)

[mighty vale]

It doesn't work for the overlay buff

[west quiver]

GG @mighty vale, you just advanced to level 2!

[mighty vale]

I don't want to caher the overwolf overlay but the buff

hide

[magic inlet]

I already told you both accounts are fine if you don't see the cards anymore so it's an API issue

[still hornet]

But it happened as soon as i got enough i had it for 2 years it never happened before and if its a random thing then why did it happen 4 times on 4 acc

it cant be random

and i checked everyday

[mighty vale]

It doesn't work, too bad I tried.

[magic inlet]

If you put Disabled Launch game pop-up screen your game will not be tracked BUFF

[mighty vale]

So I'm uninstalling buff because I can't play with an overlay that takes up all my screen space.

@magic inlet

[magic inlet]

I already told you it's an API issue and please go to #off-topic-english if you have no other questions

[still hornet]

bro then why did it happen as soon as i got enough?

it happened never before

[magic inlet]

I tell you repeatedly that you can close it Click on X or CTRL+TAB and then click on X (Launch game screen) and the pop-up will disappear and read #info-and-rules

[magic inlet]

I've told you repeatedly that this is an API issue!! And we don't know when some cards will come back. Please go to #off-topic-english if you don't have other question

[still hornet]

api stands for ?

[magic inlet]

https://www.techtarget.com/searchapparchitecture/definition/application-program-interface-API

[still hornet]

also

i bought a amercian gift card

it worked on asia?

i saw 1m ppl saying buff is scam

and same issue for em

but it never came

https://youtu.be/0-fsovdgG6Q?si=3H9g79pQChAD9vnQ

comments especially

and alot of other

vids

and comments

fr tell me if its a scam or not

[magic inlet]

Buff is not a scam #1005847190385729706 just because someone send something doesn't mean it's true

[magic inlet]

No

[still hornet]

most

said

they the said the same thing i said

it never showed in year

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

If you don't have other question please go to #off-topic-english

[still hornet]

can i win 2 cards?

for example

giveaway has 2 winners

with 2 tickets can i win>

?

[dreamy wyvern]

LMAO

[dreamy wyvern]

what giveaway are you looking at

[still hornet]

15

dollar riot

i have 242

[dreamy wyvern]

that has 9000+ participants

not entries

[still hornet]

wdym

[dreamy wyvern]

242 what

tickets or buffs

[still hornet]

ticket

[dreamy wyvern]

you likely will lose all those tickets

entries vs participants

i can have 300 entries

but count as one participant

[shut isle]

hello i need help

i have buff instanler i already logged in and it says go to the app but i dont have the app if i try to download i only download the enstaller

go to the app doesent worj

work

[dreamy wyvern]

did you try installing it

with the installer

[warm mountain]

Don't know if it was reported, but the damage in a game challenge for Apex Legends is not working this week

[magic inlet]

Apex is unstable #game-status

[warm mountain]

oh sorry didn't know about this

thank you

[granite moth]

the valorant gift cards dont appear in my shop even they are out of stock is it normal ?

[deep iron]

just... scroll up

[west quiver]

GG @deep iron, you just advanced to level 7!

[proper talon]

Hello i was gonna enter my buff account when (multiple accounts detected) message shown

Can any one tell me What's wrong?

[deep iron]

do you have alts?

[proper talon]

Not alts my friends account arr they tye problem?

I opened them in my pc for the cards event so i help them then we forget about that they say its too hard to collect all the cards

[marsh lantern]

#open-a-ticket

[proper talon]

Ok i did now how am i gana speak to the admins ?

[magic inlet]

Why do you need admin? Just wait for the answer

[proper talon]

@marsh lantern the admins who answer no ?

[west quiver]

GG @proper talon, you just advanced to level 3!

[loud pike]

i have question if i complet ult gaming collection im gonna get the gift card or nah

[cunning skiff]

@loud pike check dm

[magic inlet]

No this collection finished

[loud pike]

and the gift end too ok thanks

[fickle schooner]

does reload works on fn buff?

[barren mirage]

hey

I got a riot access code

but when I redeem it on the riot games website it won't let me

[magic inlet]

Give more info

[magic inlet]

This card can redeemed in either Valorant or LoL in game if you don't know how to redeem Riot Access code in Valorant follow these steps

[noble acorn]

REDEEM VP

To redeem vp (valorant points) follow the next intructions:

Note: Some regions cant redeem codes by riot limitations, so if you dont see this, means riot limited your country

Summoned by Evil Princess (Staff)

[barren mirage]

ohhh

so I redeem it inside the game

[fickle schooner]

in fn there is a game mode called reload

[magic inlet]

If you are talking Fortnite is offline #game-status

[magic inlet]

Please be patient and wait for an answer (ticket)

[shut parcel]

is it possible to launch buff and not overwolf if not its fine i can use both

[keen linden]

hi, I recently reinstalled buff after uninstalling it for a while. at first it didnt recognize rocket league being open, after I restarted my computer it now is not giving me any points after ending a match. instead a purple X is showing saying "FRAUD ERROR". what is happening?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[magic inlet]

Wdym overwolf ?

[keen linden]

yeah but every rocket league game is 5 minutes long

and the one I did was seven and a half because of overtime

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[keen linden]

thanks for the help, the overlay is a little glitched but It showed up

thanks

[magic inlet]

? little glitched

[keen linden]

yeah

sometimes it shows in the lobby after the game finishes

sometimes it shows only when I go back to menus

sometimes it does not show up at all

[magic inlet]

You should see a total of 4

• Launch game screen only once (Open game)
• GLHF (Start game screen) - only Event-based games
• End Match screen - only Event-based games
• Game Summary screen only once (Closed game)

[keen linden]

is it normal that the "End Match screen - only Event-based games" is not in the lobby but on the main menu after I quit the match?

[west quiver]

GG @keen linden, you just advanced to level 1!

[keen linden]

because I am used to buff on valorant where "End Match screen - only Event-based games" was shown in the lobby after the match ending

[neat rampart]

Not getting an answer from 13 sept

[magic inlet]

Depends on which game mode

[magic inlet]

An answer can take 7 business days

[neat rampart]

And what if they don't answer after 7 business days?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[lunar pendant]

is something wrong with in game buffs because playing overwatch the buff point is like super super low

[keen linden]

competitive

[oblique herald]

?

[idle shuttle]

whenever I try to sign up it says to many requests (I am on mobile by the way)

[strong wren]

how do i check my points and the marketplace

[terse relic]

constant fraud error when queuing 2s on rl

any ideas?

[junior bay]

internal error when redeeming?

[turbid perch]

ive used 3 of the 5% discount things and it doesnt give me the discount

[safe charm]

survey unavailable

any fixes?

[mild moon]

Is there any reason on why you cant buy the riot gift cards on mobile?

[fast robin]

why arent my stats reflecting the buff ingame overlay every match i play it says i get zero everything.

[mellow tiger]

hello, i would like to know does buff still suppot cs2?

i dont see it in the game list

[jolly notch]

Always happens to me on hearthstone usually restarting the game works

[mellow tiger]

i dont see cs2 listed on the game available to play but when i load up cs2 the box pops up. i cant see what challanges are cause the game doesnt show under game tab. when i play i get no credit or anything even tho the lil window pops up in game. someone help me pls. thank you

[magic inlet]

CS2 is planning to add event-based games but we don't know when. If you are getting pop-up screen so you should earn only XP

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

On mobile app some items doesnt show by the store restrictions

[viscid acorn]

on ios or android

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Discount boost cannot stacks

[magic inlet]

Try again

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[hidden kraken]

are they still working on fortnite race rewards?

[magic inlet]

At the bottom left of your profile, it says the number of your buff points

[magic inlet]

Event is already ended

[hidden kraken]

i sent an email with clip and ss proof 17 days ago

no answer yet

[magic inlet]

Try sign-up through PC

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[hidden kraken]

it says awaiting my response but the only email ive gotten is them telling me theyll get back to me when they hear more

[magic inlet]

Which game mode exactly

[magic inlet]

It work normally

[magic inlet]

Status ?

(ticket)

[hidden kraken]

"Awaiting your reply"

i check my email a lot cuz i need it for school/work

and i have checked for something from them but nothing

what do i need to do if theyre waiting on me 😞

[magic inlet]

So be patient and wait for the answer

[hidden kraken]

i have been, i have no issue waiting longer i was just wondering if they were still working on it

[west quiver]

GG @hidden kraken, you just advanced to level 3!

[hidden kraken]

thanks for answering that question

[mellow tiger]

yes I'm earning xp only. so there's no Challanges? also the pop up screen i cant close it so its on my screen the whole time why cant i close it? its hard to play with this pop up on the game. thank you

[open island]

Help

Anyone online?

My account is frozen

[terse relic]

what is even classified as a short match for rl they avg like 7 mins if played through entirely and if the opponents ff then you are kinda screwed for progress

[smoky pendant]

mustafacool13 has been warned.

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[smoky pendant]

yashasmishra was muted.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[neat marsh]

Dunno if this is the right channel to ask but how is the ammount of XP you gain determined? I was playing RoR2 for 2 hours and got 1k xp, but hours earlier I was playing L4D2 for only 30 minutes and got about 500 more xp. I suspect it might have something to do with "winning" in the games since I only won 1 run in ROR2 but was speedrunning 3 chapters of The Perish in L4D2

[coral sequoia]

i cant open forms

[steady dragon]

#announcements⭐ message
I can't open it.

[rose acorn]

same

[jovial moon]

its says u need persmission edit it

[coral sequoia]

fr

[thorny night]

fr

[little jackal]

@vagrant dagger i need permission to fill out forms in announcements

[sweet ferry]

neither

[little jackal]

oh mb

[rose acorn]

its up guys

[coral sequoia]

thx

only 4 clicks

and done

dyam

[quartz pumice]

my account is frozen how can i fix it

[marsh lantern]

It should work now

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[astral wave]

#support-en

i never got my points for the custom map

[shut isle]

yes

its saying start game not found

[timber breach]

I can

[charred crane]

this change is cool 😍

[versed stone]

shop still empty

https://tenor.com/view/sad-hamster-sadhamster-hammy-hampter-popcat-gif-6561088576429774594

[magic inlet]

Event is already ended

[magic inlet]

Which game and game mode

[fathom beacon]

I live in Turkey and I have enough puff points to buy Valorant points, but I do not receive Valorant points in my store.

why

Why doesn't he come?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[fathom beacon]

Will it never come?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[fathom beacon]

thank you for your information

[crude iron]

Where goes my Money when i deposit it

[west quiver]

GG @crude iron, you just advanced to level 1!

[golden cove]

i dont see the link in the last message on announcements

[turbid perch]

yea but im not even getting the 5% discount i used one and didnt get it then used another and it didnt work then i used a 3rd one and i still didnt get it i wasnt tryna stack i was just using to see if it would work

[west quiver]

GG @turbid perch, you just advanced to level 1!

[fervent pasture]

Uh

Is riot point available in asia server

India

Or LOL

[mild moon]

Ios

[west quiver]

GG @mild moon, you just advanced to level 2!

[waxen frost]

I have purchased a €50 coupon code on buff some time ago to use on the logitechG-store but when I try to use the giftcode on the site as stated on buff it gives an error which says the code is unavailable. Do I need to contact the store or you guys for this?

[glossy jay]

you have to click the blue text that says "click here for your chance to win!"

[noble acorn]

❌ | Didn't find a question with that title

❌ | Didn't find a question with that title

❌ | Didn't find a question with that title

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by ! a wild panda (Staff)

[glossy jay]

screenshot the tab on the coupon that says "how to redeem"

[glossy jay]

well that's not in English and idk why it's cut off like that. it should have an expiration date further in the description.

[waxen frost]

It is dutch, but I can assure you there is no expiration day noted on it

[mental inlet]

how do i get the money in #announcements⭐ 🤑

[waxen frost]

I don't know if i can set the language back to english

Since the coupon is only to be used on the dutch logitech store the information is stated in dutch, but the terms state:
-products from the last 6 months excluded
-only 1 coupon per order

Nowhere does it show any expiration date

[glossy jay]

#open-a-ticket

[waxen frost]

ok, i will, thanks!

[glossy jay]

win the giveaway

[mental inlet]

i see

[rigid sparrow]

It is not in global(not in turkey-türkiye)

[waxen frost]

Well the screenshot says global, but the link to the website is the dutch logitech website

[west quiver]

GG @waxen frost, you just advanced to level 1!

[waxen frost]

Maybe a weird question, but I didn't get a ticket confirmation in my mail, do I get answered via mail or through here?

[obsidian fox]

Where are the valo points I wanna buy and not raffle

@jagged loom

[fickle schooner]

why dont they add steam giftcard in shop

[viscid acorn]

some things aren't on the store for ios for some reason..i think smth to do with ios tos but idk for sure

[crystal sphinx]

why is there no valo points

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[main beacon]

why am i facing this problem ?

[misty void]

Anyone else facing an issue where you are unable to claim the rewards for buff challenges? Like, I am clicking the button but it's not getting claimed.

[charred crane]

restart app thats all

[misty void]

I tried that multiple times before writing here. It did not work. 😦

[charred crane]

sad =(

try to re install

the challange wont reset dw

[main beacon]

Can sm1 help with this problem??

[west quiver]

GG @main beacon, you just advanced to level 1!

[magic inlet]

what is this page ?

[magic inlet]

Restart overwolf, play another match of the same game and click on claim again but atm OW2 is offline so try it as soon as OW2 will unstable or online #game-status

[balmy remnant]

whats the chance of the 15$ riot code when buying buff boxes?

[misty void]

Ok OW2 being offline might be the issue here. Tysm Princess! ❤️

[magic inlet]

No info you can get any random card you get

[quiet valve]

I installed buff to earn valorant points and I'm still looking for the riot or VP gift card because I can't find it, what can i do?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[quiet valve]

ohhh, ty

[waxen frost]

Small bump for the question if thats okay

[hollow cargo]

support isn't responding 😐

[balmy remnant]

im not getting my verification code when I am buying stuff

[crude iron]

Where goes my Money when i deposit it?

[sullen sky]

how do i find the challenges or is it glitched?

[west quiver]

GG @sullen sky, you just advanced to level 2!

[glossy jay]

email or technically

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by ! a wild panda (Staff)

[tawdry arch]

there is at least in U.S region

[tawdry arch]

in the shop

[mellow tiger]

i cant close the pop up screen its on my screen the whole time why can't i close it? its hard to play with this pop up on the game. thank you

[dense girder]

how to delete buff

its not working

so how do you delete it

[smoky whale]

no stock?

in #game-bot-beta

[quick river]

Can I earn an robux gift card with buff by playing roblox?

[strong wren]

ye i also wanna know the answer to this question

[rough coral]

same

idk if this works

it doesn't give me anything

[strong wren]

ye

same

also how do u disable that popup

[rough coral]

idk

[strong wren]

and the " play well and get xp " thing

[rough coral]

its annoying

[strong wren]

yeah

[tawny rivet]

help

its not working for

me

on rocketleauge

i leaunched it

launched

and

im playing

and its not working it syas error

contact us

says fraud error

[strong wren]

u didnt gotta type it like this

[tawny rivet]

but when im in a match it says glhf tho

Mach
mach_theultimatecooleilblue
he/him

[strong wren]

?

[west quiver]

GG @strong wren, you just advanced to level 1!

[tawny rivet]

e

[junior bay]

buff not sending verification codes?

[viscid acorn]

if u delete overwolf it'll delete buff too

[untold nebula]

Staff, it's been 3 weeks

I still haven't gotten my buffs

They just said they will send it to their team

its been 3 weeks

[turbid steeple]

So firstly i started the hero wars quest and made a account does this count as the registration? Secondly where and what is the tutorial for this game? Any info please?

[clear vortex]

My BUFF store doesn't show gift cards, it only shows mobile items, is that normal?

[runic mist]

My BUFF app won't show robux gift cards, what do i do?

[main beacon]

I purchased a welcome collection card, it took me here

[jagged belfry]

sometimes its not avaliable in a region or just not currently in stock

[runic mist]

Is there a way to change my region?

[jagged belfry]

vpn might work but idk if its allowed or if itll work

[runic mist]

On the app?

Or the website?

[manic seal]

do ctrl+tab and try to click on the x

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

reported to admins

[manic seal]

in a certain way yea

depending on the region and device and also how much u play

[manic seal]

with premium or disabling buff on the game

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

check spam

[manic seal]

send a ticket #open-a-ticket

[manic seal]

i believe

tutorial no info

we dont handle info about offerwalls

since its external of buff

[smoky whale]

do i dm or @ here?

[manic seal]

its black?

[manic seal]

wait for a resstock

[manic seal]

wym?

i reported the issue to admins, u dont need to do anything

[smoky whale]

OH you said reported

i thought you were telling me to report it

[clear vortex]

No, The store just show some mobile stuff and donations to instituicions

[manic seal]

so its not an issue, thats the items available for u on ur region and device

[clear vortex]

I understand, thank you very much.

[junior bay]

not there

(not that it matters now)

[strong wren]

premium

[untold nebula]

did it 3 times

[manic seal]

with once is enough

wait for their answer

[untold nebula]

did 3 times

once every week

every time they say send ur gmail

i send it to them with the photo of me completeing it

they say the team will look over it

its been 3 weeks

[manic seal]

no need for 3 tickets

with 1 is enough

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[smoky pendant]

israel2074 was softbanned.

[stone nimbus]

Hey i want to ask something anyone can help ?

[white plume]

Hi I got to marketplace but can see any valorant gift cards

It's not on don't show sold out onz

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[tawdry arch]

right now its in the U.S region just sold out put still showing in shop

what region are you

[white plume]

Australia

But I don't have the don't show sold out option on

My frnds can see if it's sold out or not

But I can't even see if it's there

[kindred fog]

i've ticket no response for 7 days

#105594

[golden torrent]

does buff still have riot gift cards for sale?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Wait patiently

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[dull plover]

I have a problem that when playing overwatch2 and i finish my match it says i did 0 everything (eliminations, died, assists) and then i get low amount of exp and points

[umbral pawn]

How do you claim the /daily in here? The bot says I have do it but no card shows up in my inventory

I have verified my email btw

[echo wraith]

yo I don't understand I still haven't got the 1000 vbucks from the fortnite olympics challenge. Does anyone know why or has anyone got it yet??

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Read pinned message in #buff_collection

[marsh lantern]

Be patient please

[echo wraith]

ok

[open island]

Can someone tell me when my account is gonna get unfriended cause it has been a long time ago I filed the paged

[quiet valve]

I live in Switzerland and i cant find the valorant gift card... is it because of my country or other?

[magic inlet]

When did you fill the form

[magic inlet]

I've already answered you 👉 #support-en message

[lost grotto]

what time does the store usually refresh?

[magic inlet]

#when_is_next_restock #870329411986149536

[lost grotto]

does all country have the valorant gift cards? Or dose some country not have it?

[west quiver]

GG @lost grotto, you just advanced to level 1!

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[charred crane]

how to know when restock is

[smoky pendant]

pqpsie_ has been warned.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[charred crane]

okay

mb for pinging

[dark olive]

riot point on shop pls

[gaunt merlin]

hey how to fix isue not supporting r6 on buff no poins nothing can someone help?

shows game status on r6 so damm

why not working then

[magic inlet]

R6 is down on BUFF

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[gaunt merlin]

but on game status shows on not offline

online

[magic inlet]

That's the overwolf status API #game-status

[gaunt merlin]

yes so maybe you know when it will be online again? working i mean😆

[magic inlet]

No info

[gaunt merlin]

ok thx

[dull plover]

that didnt do it

[magic inlet]

Which game ?

[dull plover]

overwatch

[magic inlet]

OW2 is offline #game-status

[dull plover]

damn why

[magic inlet]

This is Overwolf's issue not ours please read the bolded text in #game-status

[dull plover]

oh my bad

[open island]

2 days ago

[shy phoenix]

I can't see it in my inventory, will it appear there?

[hoary chasm]

my account did NOT get unfrozen (i did this like 2 weeks ago please help)

[smoky pendant]

delphic8299 has been warned.

[hoary chasm]

oops

my bad gang

i forgot that pings

[magic inlet]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[hoary chasm]

ah ok that sucks

[magic inlet]

Wait 24 hours and if you don't received send a ticket #open-a-ticket

[coral rune]

no videos to vote

[steel estuary]

I have a question, where can I find the gift cards we received during the "The Meister Proper Kitchen Race" event? Or have I lost them?

[woven iris]

How to check when premium subscription expires?

[true nebula]

I have moved to Different country, but I still see products from my previous country in the Marketplace. Why is that, and how can I fix it?

[dreamy wyvern]

because no vpn or faking location

[true nebula]

ehh?

[leaden heart]

This isnt about buff but someone added me as a friend from this server thats sending scams , how do I report that?

[west quiver]

GG @leaden heart, you just advanced to level 3!

[west maple]

like how do i chekc when the buff gift cards gonna restock

or atleast tell me the times when they do restock guys!!

[west maple]

restock

[smoky pendant]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

[manic seal]

send a ticket #open-a-ticket

[manic seal]

u can check the last day u paid + 30

but theres not a counter

[manic seal]

ur account its bound to a country, wont change with vpn nor if u move. Send a ticket #open-a-ticket

[manic seal]

send ss and id

[manic seal]

#when_is_next_restock #870329411986149536

[west maple]

Tysm

[manic seal]

send id

[leaden heart]

savageboi1236

[manic seal]

i mean this one: 909589100485554177

but works too

thanks

[wide crystal]

does anyone know if the buff iphone app quest actually give you the points

[gray shadow]

Can we get Genshin money with the help of BUFF?

[wide crystal]

@proud wasp can you dm me i need ur help

@manic seal could you help me

[tall wolf]

Every time , when i try to get this card form Market within 2-3 sec its shows this massage. what kind of error is this.

[smoky pendant]

harmon._. has been warned.

[mental forge]

i fw the cypher pfp

[tall wolf]

Thanks.

[manic seal]

it should yes

[manic seal]

what do u need help with

[manic seal]

item bugged, reported to devs

[timber plover]

E

[fervent pasture]

Is it possible to use VPN to access rp point stock as it is removed from ap servers

[novel oasis]

my buff isnt tracking deathmatch valorant

[dire sapphire]

i think i saw someone ask this before and they were told vpns are against the terms

[sinful marsh]

please can anyone tell me how to follow the announcements channel because i can't

[true wagon]

uh

is it normal for buff to say i did 0 total damage in apex legends

even though i did 500

in a trios match

[hollow dust]

Heyo, regarding the Regular raffle for Steam $10 GC, i can only put in 1 ticket when i press "Use more tickets" the options to add +3|+5|+10| or the big "+" arent working, is there any way around it? because pressing use more tickets 130 times is gonna suck

[scenic raven]

can u refund buff pass if u bought it before buying yearly premium elite, i dont plan on it but was just wondering

[scenic raven]

do u have the tickets?
if you do u can just press the number and type it in

[hollow dust]

Can't do that either

But yeah ive got 117 tickets

[scenic raven]

yea just noticed they removed that feature

[scenic raven]

are u a premium member

[hollow dust]

Nope, im not

[scenic raven]

some of them are premium only

look to see if it is

[hollow dust]

im able to put in the tickets themselves one by one

but i cant do multiple

the raffle is available for regular members as well

[scenic raven]

so when u put more then 1 u cant press use?

[hollow dust]

nono

okay to explain it easier

[scenic raven]

the + - and add buttons arent working?

[hollow dust]

i can put in 1, but i cannot make the number of tickets go up, pressing +10 +5 +3 does nothing

[west quiver]

GG @hollow dust, you just advanced to level 1!

[hollow dust]

That too, yes

[scenic raven]

try restarting pc/overwolf

if not make a ticket

[hollow dust]

alrighty, will try

thank you

[true wagon]

how do i fix the problem i have with the damage in apex legends
when i do damage in apex legends like 500 buff wont say i did 500 damage how to fix

[scenic raven]

have u tried restarting overwolf and pc?

[scenic raven]

u can get blacklisted from buff for doing that

[true wagon]

ye

[west quiver]

GG @true wagon, you just advanced to level 1!

[scenic raven]

Probs a tracking issue

sometimes its just like that

[true wagon]

is there anyway to fix it?

[scenic raven]

not that i know of bc it would be them not u

[true wagon]

k

[true wagon]

is there anyway to report this problem?

[scenic raven]

#game-status

[scenic raven]

u might want to #open-a-ticket bc it says apex tracking is fine

either that or they didnt update it

[true wagon]

ty

[celest fractal]

what the collection cards do exactly and why i should buy some ? is there something worth it ?

[magic inlet]

You're still getting that error ?

[unique merlin]

hello there i want to change my email address, can u help me with that?

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[magic inlet]

#announcements⭐ message

[unique merlin]

i did but still without a answer

[magic inlet]

When did you send a ticket ?

[unique merlin]

yesterday but this is not first time

[magic inlet]

An answer can take 7 business days

[unique merlin]

i will wait longer then, i hope they reading that tickets

[magic inlet]

We don't handle administrative stuff here

[ripe heath]

How tdo you get buff points fropm playing roblox

[smoky pendant]

mustf4real was muted.

[umbral pawn]

I'm clicking claim but nothing happens. Is this new or a known bug?

[echo wraith]

If I made my buff account in a region but moved regions can my accounts region be changed?

[tame cypress]

I have an issue with a voucher, is it possible to get some help please ?

[turbid steeple]

Excuse me but what was the tutorial? And did you install the game or played it on the website?

[sullen sky]

why does buffnot show my chalenges?

[tall wolf]

I opened a ticket already. Let's see tomorrow.

[magic inlet]

No need to send reports for this. Is the card still in stock ? If so, please tell what the error message says send ss

[magic inlet]

Click some challenge RL, Valorant and etc.

[magic inlet]

Give more info

[magic inlet]

No the only one who can change the region is buff support need proof (if you live somewhere other than where you created your account)

[magic inlet]

Restart Overwolf and try again

[tame cypress]

I redeem some buffs for voucher (Logitech G), but the code does not work. After enter the code it says "code accepted" but price does not change. Tried with different products.

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[tame cypress]

Thank you

[umbral pawn]

Did. Even restarted the whole desktop. Still nothing

[magic inlet]

Send a ticket #open-a-ticket

[sullen sky]

can you explain it abit more, I still cant press "see more"

[rigid sparrow]

why this task is not in türkiye ?

[magic inlet]

Just click some challenge Rocket League, Valorant and another.

[rigid sparrow]

I am waitting???

[sullen sky]

shows the same thing, just highlights them but nothing shows

[magic inlet]

Restart Overwolf and check again

[sullen sky]

I'ved tried that, both with overwold, redownload and pc

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[hidden vigil]

guys how can i see all the giftcard offers? my friend has them there but not me

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[hidden vigil]

Alr thanks. And can i change the region somehow?

[magic inlet]

You can't

[lyric flax]

in the game apex damage is not tracked,is it a bug?

[magic inlet]

Did you earn some buff points in match ?

[lyric flax]

yes, but it showed, i have no damge

[sullen sky]

@magic inlet TY it works now

[magic inlet]

Can you send ss end match (pop-up screen)?

[tropic kettle]

about this I have a doubt

Do we have to complete all offers or some only?

[hot cape]

the announcement just got deleted

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[bronze shore]

hi there i had a quick question
i just completed the tutorial in hero wars and got the buff coins for that but I didnt get it for even registering to the game. Do i have to wait longer for that or?

[scenic raven]

im pretty sure u get the one thats the most not all of them

[bronze shore]

Really? because when i did the world of warships offer i got all of them but it did take a couple hours for it to register

but it was in order
yet in this case its not so im worried it didnt get that i registered even tho i finished the other challenge for the tutorial

[scenic raven]

it depends of what one im pretty sure

just read what it says

and see if its pending or not

[bronze shore]

it says incomplete

[bronze shore]

oh ok

[jade steeple]

account still frozen. been like this for months and ive sent multiple support emails and done the unfreeze account pdf

[frozen sluice]

Did Buff stop giving VP in India Region..?

[ivory prawn]

no roblox ?

then why put the ad??

@simple path

[white silo]

is there vbucks in the us market place?

[outer kayak]

What to do, I won 50 matches in ranked Instead of 5, and at the same time 60% passed (game brawl stars

[viscid acorn]

by ranked it means trophy games

they didn't change the name when the ranked mode was added to brawl stars for some reason

[outer kayak]

??

[viscid acorn]

ik, it's prob confusing for new buff users

[outer kayak]

Ok, thank you

[viscid acorn]

ur welcome

[frozen sluice]

Can someone help?

[wide crystal]

can someone help me

[quiet valve]

idk, i live in switzerland and i dont have it too

they say its because they ran out of stock

[wide crystal]

I played a mobile game and finished the challenge in the time that it was supposed to be done in and i didnt recieve the buff points this has happened twice now and they do not respond to my tickets and i have proof of when i got the game and when i finished the challenge.

[wintry cairn]

Anybody have a problem with raflles right now, cant add multiple tickets to use, only by one

Not fixed after relaunch Overwolf

[balmy remnant]

how do I claim my monthly box

[magic inlet]

You must have purchased Premium Elite

[magic inlet]

Please send a video

[balmy remnant]

i do have it

[west quiver]

GG @balmy remnant, you just advanced to level 3!

[balmy remnant]

(i have the role)

[magic inlet]

When did you purchased Premium elite

[balmy remnant]

today

[magic inlet]

Check in "get the Buff box"

[balmy remnant]

it says 0 and I need to buy it

[magic inlet]

An answer can take 7 business days

[magic inlet]

Wait 24 hours and if you don't get buff box, send a ticket #open-a-ticket

[balmy remnant]

ok

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Evil Princess (Staff)

[wintry cairn]

Just can't click to anything to add more, only can add one by one to ruffle

[smoky pendant]

cleverbear21 has been warned.

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

It works fine for me

[magic inlet]

When exactly did you fill the form Unfreeze account? And did you also try sign-in ?

[wide crystal]

can someone like a admin or a mod help me @ me when you can

[magic inlet]

Describe your issue

[main breach]

Guys, I have a problem with the market, I play valorant and I wanted to spend coins to buy a code, but the store does not display anything related to valorant

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[quiet valve]

the raffles are impossible 😭

[warm ether]

why am i not getting buffs per game when i play league? is this a known issue?

[west quiver]

GG @warm ether, you just advanced to level 1!

[upper stone]

Why does it not track my damage for a Apex Legends Weekly Challenge 😭

[sly gate]

how long does it take for me to get the premium elite for a day

[toxic kelp]

mine hasn't worked in weeks, diffetrent issues every single time

[manic seal]

do u see the pop up at the start and end of the match?

[manic seal]

challenges are kind of down i think

you can tey reinstalling

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

and try again

or try again later

[warm ether]

yes and it says "no matches tracked"

[manic seal]

you can also check if u have anoter plugin installed and disable the other

and do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

what gamemode did u play

[warm ether]

ranked solo duo

[manic seal]

u used a premium for a day? and didnt activate?

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[warm ether]

in game rn, will after

[manic seal]

ok

[tired fulcrum]

Can you view the other offers the offer wall give you?

Cause I did the raid shadow legends offer and the cryptocoin offer and they didn't allow me to claim the buff points

but when I did the offers on the main offers they worked just fine?

[manic seal]

right click overwolf

as the gif shows

then settings

[warm ether]

ah mb lol

[manic seal]

and screenshot of there

[warm ether]

it was already turned on

buff automatically launches when i open the game, and i get the "match popups" it just says "no matches tracked this session"

[manic seal]

disable the other plugin you have then do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[sly gate]

so far year it still says regular ive tried fully closing the app but ill try again. yeah still on regular

[west quiver]

GG @sly gate, you just advanced to level 1!

[manic seal]

restarted overwolf?

[sly gate]

ill try rq

nah it didn't

[warm ether]

how do i do that

is it somewhere in overwolf?

[manic seal]

on the screenshot u sent

[sly gate]

but yea I've tried restarting over wolf and buff but it haven't worked I redeemed it a hour or 2 ago

[manic seal]

on ur inv shows as used?

or says redeeming

[sly gate]

it work now dw

ty for help tho

[true wagon]

that happened to me

will it ever be fixed

[jade yew]

hey does anyone know how to collect the buff points from mobile quests?

I have tried everything I can but i don't see anything to claim it. I press "start task" and then it never tells me it's in progress (for my phone) but shows up as "in progress" for pc

[true wagon]

what does xp do in buff

[blazing egret]

how do i uninstall buff

i deleted the buff app and put it int he trash

i cleared my trash

but buff is still there

[manic seal]

can u send a screenshot

[manic seal]

completes the buff pass

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[true wagon]

uh what is that

[west quiver]

GG @true wagon, you just advanced to level 2!

[wary iron]

How do I delete buff, I did it with the app but it’s still popping up

[visual venture]

My account was created in the US and all of my normal accounts are from there. I am currently out of the US (Temporarily moved for work), and all of the Marketplace offers are for EU/FR only... I cannot use any of them, as none of my accounts are for EU.

Is there a way to make the Marketplace show US offers?

[visual venture]

Have you tried going to "add or remove programs" like how you'd uninstall a normal app?

[wary iron]

Ah, thanks and I don’t have the app downloaded (I mean the browser), so I’m just gonna use the web browser I guess

Man that felt like a virus

Thank you very much man

[visual venture]

A 100-level Reward Track thing that you need exponentially increasing XP for the max rewards.

On the PC it's the first thing that shows up when you open Buff, and on mobile you need to go to "rewards" then "Reward Track"

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

the pass that buff provides, has 100 levels, every level gives a reward

[manic seal]

send a ticket #open-a-ticket

[true wagon]

ty

[jade yew]

wdym? I dont have a screen shot because no matter what I do there is never an option to claim my reward for the quest

[manic seal]

of the rewards tap on mobile
then games
and there should show the games and the quests of each game

[jade yew]

uhh i dont see that

[main beacon]

why do i face "500 internal server error" ??

[manic seal]

can u send a screenshot of what u see

[manic seal]

can u send a ss

[main beacon]

ok w8

[jade yew]

yeah but i cant rn

[manic seal]

take ur time

[manic seal]

where do u see that

[main beacon]

after entering the link i got from redeeming welcome collection card

[manic seal]

giftoin?

[main beacon]

yea

[manic seal]

https://wallet.giftoin.org/a/buff-1/wallet/home

try that link

[main beacon]

same error

[manic seal]

where are u from

[main beacon]

qatar

[manic seal]

are u using a vpn?

[main beacon]

um no

[manic seal]

its likely ur country is banned from giftoin
but i dont have the info
try sending a ticket on the contact on their page

[main beacon]

can u guide me ?

[manic seal]

[e-mail] its the contact email

[main beacon]

ok

[west quiver]

GG @main beacon, you just advanced to level 2!

[main beacon]

thanks

[west quiver]

GG @jade yew, you just advanced to level 1!

[manic seal]

scroll down

[jade yew]

that's the bottom

like i feel so cheated

i have spent time doing these quests that i clicked start on, and buff gives me absolutely nothing for it

do you have any ideas?

[manic seal]

these are the quest of the supported games

which of theese games was

[jade yew]

wdym

[manic seal]

which game u did the quest of

[jade yew]

Ball sort

no it was one of the quests where you reach a certain level in like 12 days and get a reward

[eager vortex]

How to unfreeze my account?

[manic seal]

oh a task?

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

do these

[jade yew]

yeah i guess

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[hybrid crater]

How do I redeem like my buff points on mobile ther eisnt a marketplace

I cant even get it on mac

[manic seal]

can u send a screenshot? since should be a marketplace

[hybrid crater]

ok

[manic seal]

buff is only for windows and mobile

[hybrid crater]

oh ok

but still I cant find the marketplace so I can get a gift card or sm

[manic seal]

tap on supply

there is the marketplace

[hybrid crater]

but there isnt any gift cards there

[manic seal]

marketplace items depends on device and region

[jade yew]

wait

does credited mean it was redeemed?

[hybrid crater]

Theres only donation giftcrads

[manic seal]

yes i believe

[jade yew]

ok so then i did get it

[manic seal]

marketplace items depends on device and region

[hybrid crater]

oh that sucks

[jade yew]

but for future refference, does it automatically claim?

[manic seal]

yes

on mobile i believe it autoredeem

[hybrid crater]

So what should I do now I only get donation giftcards?

Is there any way I can get other stuff?

[manic seal]

wait for a restock or use the points on the stuff u see there

[hybrid crater]

oh well

one more thing

If i dont have enough of the buff points, will that item just not appear

[manic seal]

having the points or not u see all the items on the marketplace available for your region and device

[hybrid crater]

Ok tysm

[west quiver]

GG @hybrid crater, you just advanced to level 1!

[ivory prawn]

no i dont see roblox in the games list

[lofty temple]

hi

[magic inlet]

Roblox belong Time-based games

[alpine nacelle]

how wud i know if the gift cards for games are available ?

[novel oasis]

bro if i ask no one is answering if i ping im getting warned

[magic inlet]

Be patient and wait, or get back to us because we missed your message. As for your issue, Deathmatch is unsupported game mode

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[oak pebble]

why is my marketplace basically empty? aside from charities and like 3 in-game purchase things (world of warships, pubg uc and a few others) there literally nothing. I remember there were valorant currencies and possibly lol rp before but theres none rn

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[orchid abyss]

what are the suppoted gamemodes in valorant?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[orchid abyss]

oh ty

[lethal whale]

hmmm , 25 days to give me my gift card , how much more do i wait breh :/

[marsh lantern]

Until they contact you back

Be patient

[lethal whale]

the thing is the ticket is set on open , and they're not replying to my msgs

i think ur team wasnt expecting to this many people completing it under 2 mins and so they dont have the gift cards ready ryt?

[marsh lantern]

Then be patient and wait

[lethal whale]

ok :/

[novel oasis]

but it shows that it is supported in the starting screen

[magic inlet]

It's wrong Deathmatch is not a supported game mode

[glad sparrow]

dear support, i reinstalled buff as well as i reinstalled overwolf.. but it say fraud error in any games..

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[glad sparrow]

yeah its like over 1 week now.. dont know what to do.. it wasnt to short but my gues is, the new apex rebirth mode is origin of that bug.. ??

but now, nothing counts, iam not able to play anything RL APEX fall guys..all the same fraud error.. its not too short

its like my account is flagged or something..

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[glad sparrow]

everything is enabled.. if it wasnt then i wouldnt get "fraud error" right

[charred crane]

Is 10 buffs seriously considered a high value reward..?

[glad sparrow]

i would like to create a ticket

[west quiver]

GG @glad sparrow, you just advanced to level 1!

[magic inlet]

Follow all those steps #support-en message

[magic inlet]

you can win 5-1000 buff points Premium Elite monthly Buff Box

[glad sparrow]

guys, iam working as a techi.. please dont fool me .. i already tried every step, reinstalled everything.. tried to make out the error by myself PLEASE HELP

it starts automatically and behaves normaly until fraud error appear after EACH GAME

since 1 week

[umbral pawn]

If I uninstall and reinstall buff my progress on weekly challenges will be saved right?

[magic inlet]

Which game and send ss of your Overlay&Hotkeys

[magic inlet]

It stays the same

[charred crane]

No that's not the point, how is a low amount of buffs a high value item, seems like false advertising and an incoming lawsuit

[glad sparrow]

its default

[charred crane]

1000 buffs, being the max- is not even 10 dollars

It's about 5, so how is an amount less than 50 cents "high value" It's like saying getting a gumball from a gumball machine is high value

[glad sparrow]

hi here is the screenshot

[glad sparrow]

apex and RL nothing counts

already reinstalled everything, doesnt work since a week

[dreamy wyvern]

whats the difference between buying two 5 dollar riot code and just buying one 10 dollar code

(600 x 2) = 1200 buffs vs 1800 buffs

i see it go out of stock because people actually buy it but i dont get why

[dreamy wyvern]

i mean youre not paying for the box youre paying for premium elite. the box is just extra

[charred crane]

It's the way the box is advertised, it's just a lot of deceptive marketing

[charred crane]

I don't know how many people are like me, but I like to count the benefits and risk vs reward before making a financial decision. When I bought premium elite yearly I thought "free buff passes and a free buff box every month? Sounds like a good deal" but then upon using it for a few months, I only get 5-10 buffs from the boxes and as a no life who is online quite literally all day every day gaming and such only getting to like tier 60 at most.. I wonder about the people who only casually play games and how they will ever complete it

[glad sparrow]

would please stop spamming your financial calculations into the support channel

[boreal dagger]

guys

how to use buff?

i mean

how to earn robux

[viscid acorn]

it should be, since the progress is synced to the account and not the device itself

[amber spruce]

how do you delete buff since its only made it harder for me to play?

[wanton ravine]

how do i stop buff from having the popup when i start a game

its so annoying

[forest kayak]

does buff restock playstore giftcards 10$+

[west quiver]

GG @forest kayak, you just advanced to level 2!

[timber breach]

I still dont got my $20 RP after 16 days

[rigid sparrow]

and I didnt get 1000 buff

[dreamy wyvern]

uninstall on overwolf

[dreamy wyvern]

buy premium and turn it off

[amber spruce]

Thanks

[native oak]

ello

[strong wren]

how do i uninstall buff the popups are driving me crazy

[strong wren]

yeah how

[dreamy wyvern]

go through overwolf and uninstall

[strong wren]

ok i did it now

[native oak]

it kinda bugs

ngl

like it bugs my mouse

[wanton ravine]

BRUH

thanks for the info tho

[wind patrol]

still you can get valorant points in the shop?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[wind patrol]

thank you

[magic inlet]

Did you also delete Overwolf folder ? (Reinstall)

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Only some regions

[plucky night]

Hi im playing and im not getting buffs

And other problem, my gf buff store cant see same products than me, and we are in the same home

[magic inlet]

1. Which game
2. You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[plucky night]

1. Valorant and fortnite, at the morning im getting buffs for play, now i cant get, i try rebooting my pc etc but nothing.

[plucky night]

2. I live with mi GF at the same home, and she dont have the same products on the store...

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

Where are you from

[plucky night]

Spain

[plucky night]

Yes, i do all

[magic inlet]

Send ss of your Overlay&Hotkeys

[magic inlet]

Send ss marketplace

[mint sequoia]

When will buff vp codes come back?

[plucky night]

i can repeat, im getting buffs all morning, and not now, now i only get XP... im going to send SS

[west quiver]

GG @plucky night, you just advanced to level 1!

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[mint sequoia]

It does not seem to be out of stock, support was provided in my region at the time, and they even sponsored many publishers.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[mint sequoia]

thx<33

[magic inlet]

How much did you make in a day? Click on your Profile -> Earning History

[magic inlet]

Send a ticket #open-a-ticket

[plucky night]

have a limit a day?

[magic inlet]

Probably you have been reaching the daily limit although I don't know why when it is supposed to be max 50 buff points try reinstall Overwolf and if doesn't work try tomorrow

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[plucky night]

okey 50 buffs is the limit in a day?

[magic inlet]

Yep daily limit is 50 buff points PC and 30 buff points mobile

[broken raptor]

on an unrelated topic

why are there so many gambling games to earn points

[plucky night]

okey and the last question, What is the average ticket response time?

[magic inlet]

An answer can take 7 business days

[plucky night]

okey, thank you for your answers! have a great day!

[west quiver]

GG @plucky night, you just advanced to level 2!

[sick shadow]

H1111

[turbid perch]

so any fix on using %5 discount and not getting the discount

[rare fox]

?

[forest kayak]

is it availble in US ?

[lunar pendant]

whoever play mw3 or just cod in general for buffs points is it tracking properly ?

[tranquil swallow]

Hi why doesnt buff support fortnite ranked play

[hollow roost]

can i buy vbucks with buff points?

[tranquil swallow]

no

[empty pier]

Hiya! Been having an issue with Buff not tracking any games in Overwatch after launching the game and getting the traditional "Playing Overwatch" mini-screen. I've also been having an issue with Hearthstone, Buff is giving me the "Start game not found" error for every match. Any idea as to what's going on?

Update: Restarted Buff and the Hearthstone issue is fixed, but Overwatch is still not giving any credit, XP or challenge completion progress

[tardy halo]

does buff track r6

or nah

[charred crane]

r6 is down so no

[mellow tiger]

is there any way to close the pop up that sits on screen when playing?

i cant see map cause its covering i cant use buff till this is fixed or someone tells me how to move it or close it. it is covering most of the gaming screen which is stupid.

[viscid acorn]

unfortunately not until that timer runs out or the game/match starts

does it last for u the whole game, or does it remove itself right before or as it starts

it's supposed to remove itself, but i've had a few experiences where it didn't

[mellow tiger]

when i enter the game and start playing the box is there

it doesnt go away ever and its in front as im playin cant see the ingame map

also why doesnt cs2 show up for me in the games i cant do any challanges

[true wagon]

that happens

[mellow tiger]

i dont even see the game listed on my buff games. so i cant see or do challanges for cs2 the other games are there

[viscid acorn]

it's only for csgo i think rn (and i don't even know how to get csgo now, cuz cs2 is out)

[urban wing]

i am triyng to get this gift card and i cant get a verification to my email

I got 3 verification codes first which didnt work and then can get anymore verifcation codes

[mellow tiger]

its listed as cs2 here in discord under the game-status. open your buff and see if you see the cs2 game there like fortnite and see if u can see the challanges please

[viscid acorn]

i'm not at home rn so i can't check on my pc atm but when i'm there i'll check

[mellow tiger]

ok please i would like to know if its just me that doesnt see it or is it the same for everyone can anyone see cs2 in the buff game list and can you see the challanges if so? thank you

[paper ether]

How to unfreeze my account?

[viscid acorn]

alr, will lyk when i check

[viscid acorn]

i think there's a form u need to fill out get ur form filled out, did u do that? (idk if it's reliable or not)

[tawdry arch]

I had this problem too you could contact support but usually it just takes some time and it stops sending the confirmation emails after three of them in a row

probably within a day it will be fixed

[paper ether]

yeah just did it

it makes no sense why this is a thing

[charred crane]

Why I get error code for buying gift card when the card in marketplace?