support-en

[magic inlet]

R6 is down on BUFF

[coarse crag]

NOooo 😭

[honest pagoda]

So i can redeem codes that i bought but not from buff

Uffff

[coarse crag]

Can i ask when itll be back up or why it is down?

[magic inlet]

You can buy codes in the marketplace (Buff), but in the Valorant AP region it will not be possible to redeem

[magic inlet]

No info

[magic inlet]

because of the Riot decision

[glass solstice]

why when i play 3vs3 comp in RL not supported?

3vs3 comp or casual

unsupported saying

[magic inlet]

It should

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

Follow all those steps #support-en message

[glass solstice]

i make it

work in 2v2 and 1v1

but not in 3v3

[magic inlet]

That's weird

[golden cove]

anybody know if buff accounts are geolocked? ex. if i like go to london if i have the marketplace stuff from london/uk

[glass solstice]

i followed all the steps

and still not working

in casual i cant play

not working

[glass solstice]

they give me same this

[west quiver]

GG @glass solstice, you just advanced to level 1!

[novel oasis]

ik how to get tho

[untold nebula]

when I open a ticket I cant send the photo though

[dull needle]

How long does it usually take for a ticket to be responded to?

[merry perch]

who has these 2?

[west quiver]

GG @charred crane, you just advanced to level 1!

[worldly fulcrum]

Well thats fun

[dire dew]

can i dm a moderator ?

[dull needle]

No

[dire dew]

i need help with logitechg

[dull needle]

Just put it here and they'll see it when they can

[dire dew]

uh but you gonna see the code

its a coupon 35$ legitechG

and its doesnt work

[dull needle]

You should ask them here first then

[dire dew]

can i ping at least ?

[dull needle]

No

[dire dew]

top member ?

[dull needle]

No, you can't do that

It says in the rules

[dire dew]

hey i need help

[smoky pendant]

theo09133 has been warned.

[static goblet]

Ha

[dull needle]

Oh well

[static goblet]

What is the "juniorBUFFethusiast"

[dull needle]

No idea

But it sounds like you have a higher role than most

[static goblet]

Huh

Wow

[magic inlet]

What's going on ?

[static goblet]

Ohhhh thanks

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[magic inlet]

#buff_collection

[magic inlet]

An answer can take 7 business days

[dull needle]

Ok, thank you

[worldly fulcrum]

Do logs report data from a week ago

[magic inlet]

Check everytime marketplace to see if they happen to show up

[dull needle]

And by business days, does that mean there won't be a response until the weekend is over?

[worldly fulcrum]

When did the fortnite olympic event end

[static goblet]

Like 5 months ago

Idk

[magic inlet]

No business days are Monday to Friday and weekends are Saturday and Sunday but Buff has different business days and it is Sunday to Thursday and weekends are Friday and Saturday. So if you don't understand, that means you can get an answer either Sunday or Thursday are business days BUFF

[magic inlet]

5th September

[worldly fulcrum]

Alright great ty

[dull needle]

Thank you for the clarification

[tranquil agate]

Hello i have a problem with buff can someone help me?

Im trying to receive more points by doing challenges, but they dont update after i achieve them. Does someone know what to do?

It did somehow work for 1 game in valorant today but i dont know how, i checked everything

[clear egret]

I didnt get verification code

waht to do

nevermind

[grim vigil]

Hey,
Little question, are those effects stackable? If i activate both 10% i got like 10%+ 10%, or for other like 15-20% i got 15% + 20% ?
[I got few of them, would imagine if i know i'll spend few hours of playing, i can use them all for like 10% + 15% + 10%...]

[uneven apex]

Hello, i have a little problem, why is so long to buff for refresh games challenges(1 or 2 hours or more)

[tranquil agate]

Also on my phone I have problems with receiving points, I had to download blackjack21 and reach level 50, I'm 54 now and still didnt receive anything

[south musk]

Hey, yeah this work

[grim vigil]

Thanks ! 🙏

[jagged belfry]

funi gambling

[tranquil agate]

?

[jagged belfry]

nothing hehe

[bronze loom]

There are only useless gift cards on my buff marketpace.I dont know if this is because im from India, but all the gift cards in the marketplace are useless. I even saw a video uploaded 3 years ago that buff no whas all amazon and valorant gift cards for asian players, but for me it doesnt. I even downloaded a vpn called proton vpn and connected to usa server but still it kept showing the same thing. I mean, there arent even amazon gift cards on this thing.

[hushed fulcrum]

I was just about to order a mouse from the Logitech website, but it says 'Invalid Code.' Has anyone experienced this and can help me?

[glossy jay]

if you are getting the buff pop ups before and after your games then you'll just have to wait for challenges to update

[glossy jay]

the time is stackable. not sure on the %

[glossy jay]

buff mobile offerwall?

[glossy jay]

that info is old

[noble acorn]

❌ | Didn't find a question with that title

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by ! a wild panda (Staff)

[untold nebula]

@noble acorn what is this

[west quiver]

GG @untold nebula, you just advanced to level 4!

[uneven apex]

?

[tranquil agate]

Yes, I should get around like 1620 on mobile and on pc I dont even know. I completed so much. The buff indeed pops up before and after games and I do get the regular points but nothing from achievements or mobile games I played.

[west quiver]

GG @tranquil agate, you just advanced to level 1!

[bronze loom]

But amazon gift cards are mostly in stock, right?

[glossy jay]

wait 24hrs and see if it updates

if not

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by ! a wild panda (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[tranquil agate]

Thank you

[spice fossil]

I don't get any Buffs for playing League at the moment

[amber niche]

how come i dont see any riot access codes in the shop?

[west quiver]

GG @amber niche, you just advanced to level 3!

[rapid storm]

guys about 2 weeks ago i resubscribed for premium elite and got charged the money and wasnt given premium, i sent a ticket for it and got my moeny back but i want to subscribe once more and when i try to it says i already am subscribed. what should i do?

[dire dew]

I buy logitechg coupon 35€ but the promo code doesnt working

[bitter valve]

Someone help me pls

[magic inlet]

This is not an issue in BUFF, but I know I had this issue too and it's because of Win 11 solution can be found here: https://support-valorant.riotgames.com/hc/en-us/articles/10088435639571-Troubleshooting-the-VAN9001-or-VAN-9003-Error-on-Windows-11-VALORANT

[magic inlet]

Logitech G coupon can be activated above €100

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[bitter valve]

yes but in my bios dont have UEFI

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[bitter valve]

and i have a asus pc

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[scarlet oyster]

what can i do with Raffles tickets ?

[lime girder]

I want to downloae buff on Mobile it works on. My pc but in my phone it says not on my country

[dire dew]

So I lost 1200 points for nothing and what's more it's not said

[west quiver]

GG @dire dew, you just advanced to level 2!

[dire dew]

How will I know? Can we get a refund?

[magic inlet]

Contact Valorant support about this and I already told you this is a BUFF.GAME discord server and the only related questions they ask are about BUFF or our discord. Not this errors in the game that's not our issue

[magic inlet]

This code belongs to promo codes above €100

[magic inlet]

You can't

[magic inlet]

If you really want to go refund #open-a-ticket

[dire dew]

If i use 10x 10€ promocode its will give me this free ? 👀

[magic inlet]

You can't stack

[dire dew]

Oh ok

Bye

[magic inlet]

only one used for one purchased

[magic inlet]

Raffles = is kind of like a giveaway, but it pays to enter the more tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[magic inlet]

Can you please explain exactly ?

[solid peak]

can i ask a question here or what a chanel can i ask

[magic inlet]

Yes this is support EN 🙂

[solid peak]

ah ok then i would ask about valorant i have see in youtube ads that i can earn skins for valorant

1. is it real
2. how is it working then
3. is buff safe?

[shy phoenix]

https://discord.com/channels/442965268386283521/1005847190385729706

I got $5 so far

[solid peak]

with safe i mean is it a virus

[jagged belfry]

just playing with buff gives a few points

but doing weekly missions gives 10, 20, and then 40

i think

ive had buff for a while and havent had any viruses

or malware

then you use the points to buy stuff in the shop which includes valorant points

but it can take a little while

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

1. Yes #1005847190385729706
2. Earn buff points - play event-based games, complete weekly challenge, spin the wheel, buff pass, completing quests mobile and more and get a Riot Access Code (region or global) in Marketplace or you can also participate in Raffles
3. Yes Buff is not virus

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[solid peak]

ok thx

and can you send me a link how i can download this xD

[magic inlet]

Go to #info-and-rules and click Download link

[solid peak]

thx

[onyx wave]

y do i get 0 xp for games i play

[lime girder]

hello i try making a puarchse and i dont get a verification code

[magic inlet]

Do you play controller ?

[lime girder]

and i cant buy anything now

[onyx wave]

yea

[magic inlet]

It is better to play through the keyboard because if you play through the controller so you do not get any xp

[lime girder]

someone help?

[magic inlet]

Marketplace or Sign up account ?

[onyx wave]

i was playing controller got 7 xp and the next session got 0

[lime girder]

wdym

marketplace

[deep iron]

there's a 5 min delay beetween purchases

[lime girder]

yea yea

its been 10

im not getting any code

[magic inlet]

Read again #support-en message

[magic inlet]

Restart Overwolf and try again

[lime girder]

i did

[magic inlet]

Check spam folder

[lime girder]

did

[magic inlet]

Which card ?

[lime girder]

end of summer

[west quiver]

GG @lime girder, you just advanced to level 1!

[lime girder]

and any other one

no puarchases work

[magic inlet]

I've tried it and it works fine

[lime girder]

Idk

[magic inlet]

What do you use for email

[lime girder]

Wdym

[magic inlet]

What do you use for email adress BUFF (Gmail, Hotmail, Outlook and etc.)

[near dune]

why did i get an error for fraud message after this game?

[magic inlet]

Which game mode ?

[near dune]

unrated spike

i usually get atleast 1 or 2 points for each game

never gotten a fraud error though

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Evil Princess (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[near dune]

the match was about 40 minutes long

[magic inlet]

👆 Follow all those steps

[near dune]

i did dc after about 10 minutes though, would that be why?

[near dune]

i did when i installed it

i usually keep it running in the background at all times incase i forget to run it when i hop on val

[onyx wave]

im still getting 0 xp with mouse and keyboard

how come i pay for premium and get less xp

[lime girder]

Gmail

[magic inlet]

Try playing another game

[near dune]

such as?

i usually only use buff for valorant

[lime girder]

We have so much in common wanna hangout somtime?

[frigid crater]

is it possible to do smth with double cards except of trading, like converting them to points or smth like that ?

[west quiver]

GG @frigid crater, you just advanced to level 3!

[near dune]

who are you

[lime girder]

The man of ur dreams 😉

[near dune]

im gonna block you

[lime girder]

😢

[magic inlet]

If you have only Premium you don't get extra XP

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[lime girder]

So @magic inlet any solving ti my problem?

[magic inlet]

No you can only trading in #buff_collection

[frigid crater]

sad 😦

[magic inlet]

#info-and-rules

[lime girder]

Ood mb

[magic inlet]

Try later if they still don't come email send a ticket #open-a-ticket

[lime girder]

Not gonna happen again

[lime girder]

Ok

[near dune]

this is probably my issue

[west quiver]

GG @near dune, you just advanced to level 1!

[near dune]

my internet must've dced mid game and it made buff disconnect too

[onyx wave]

buff is working it just says i got 0 xp evrytime i play cod now i get buff points just no xp

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[magic inlet]

Restart Overwolf and try again

[near dune]

ok thanks

[half gull]

My logitech gift card is "invalid"

It's very annoying

I got 2 of them

Please help

[frigid crater]

what happen to the cards we have after getting the riot card

[hoary wedge]

how often do yall restock on riot access codes

[frigid crater]

did they get removvved ?

[mighty turret]

buff isnt recording my games and saying error any fix?

[glossy jay]

are you following the detailed instructions under the how to redeem tab of the coupon?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[glossy jay]

what is the error msg

[west quiver]

GG @half gull, you just advanced to level 1!

[torpid aspen]

last few matches i got 1st??

[west quiver]

GG @torpid aspen, you just advanced to level 2!

[half gull]

Tf is this support man

[smoky pendant]

instigatedgamer has been warned.

[marsh lantern]

Challenges are taking a while to load

Check in an hour or so

[torpid aspen]

OOh ok

thanks

lol

[toxic kelp]

challenges all together seem broke. Apex taking over 2 hours to finish even though I got the before and post game menus with accurate stats

[main heart]

Can we get vbuck gift cars from the buff shop for fortnite

[torpid aspen]

im pretty sure you cna do raffle

im not sure about shop

[main heart]

whens the next raffle?

[torpid aspen]

yea the quests are really bugged ;-;

[torpid aspen]

im not sure on how it works

[somber plover]

Why doesnt the buff offerwall work for the under 3 mins one, i beat it under 3mins and still haven't recieved it

[thorny vale]

what happend to robux?

[finite jungle]

I've just tried to log in to my buff account after a LONG time but it is frozen apparently? what should i do?

[glossy jay]

if it's available for your region or globally

[glossy jay]

it's glitched but the events over. ended sept 5th

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[finite jungle]

Thanks!

[trail axle]

i redeemed a 50 dollar logitech coyupon, but it seems to be invalid. is there any possible explanation for this?

The code says it will only be usable for purchases above 130 dollars. Here is an example cart. and I am logged into the canada website.
I've also tried with 1 item that is over 130 dollars, which also didnt work

if someone answers, please ping me

[fierce silo]

How does this work to gain money?@here

[fringe mountain]

why do i not see vbucks in the marketplace

[rapid field]

So I was playing some mc Hypixal and I was playing a few matches and it didn't acknowledge that I was playing them at all

im not playing atm so I'll report it if it happens again but i felt the need to say that

[blissful hazel]

does siege work or no?

[swift agate]

Is buff challenges frozen for anyone else?

[glacial sequoia]

Hello, I need help. I am new and I do not know what or how I should do things. If you have some time to help me, that would be very nice. Thank you.

[manic seal]

send a ticket #open-a-ticket

[manic seal]

u dont earn money, but gift cards for ur games

[manic seal]

stocks dependso on the region and device

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

r6 is not working rn on buff

[manic seal]

they should be working

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[blissful hazel]

still its been like a year

[glacial sequoia]

The ticket has been sent, thank you for your quick response

How long will it take to get a response to my ticket request?

@manic seal ?

[smoky pendant]

lowward has been warned.

[manic seal]

its on the form

7 working days in average

[glacial sequoia]

sorry

ok thx u

sorry for ping

[tidal wigeon]

can you check dm

[eager hedge]

hello i remember using buff a long time a go but i cant enter my acount

[slate herald]

reset pass

[eager hedge]

no it gives an error

Frozen acount

[slate herald]

make new one

[eager hedge]

i had a lot of points 😢

A Lot lot

[slate herald]

send screeenshot

[eager hedge]

i dont have one i remember i could almost buy a 25 dollar gift card

[slate herald]

send screenshot

of it showing frozen acc

[dry mica]

@eager hedge

[eager hedge]

oh lol i see

[slate herald]

try sign in with discord

[eager hedge]

i remeber doing it with google

and it doesnt work

xd

i just filled out the form

[slate herald]

contact buff support

[gentle raptor]

So, the issue i found its on an ad, the add shows to get "robux" because i found an roblox one, but the buff app doesnt menion nor shows roblox, heck its not even there.

[jagged belfry]

you can exchange buff points in the marketplace for a robux giftcard

[swift agate]

nvm your right

its the timer not the challenges

[weary cipher]

My account is still frozen since a week or so when I filled the google form

[abstract flower]

yo guys

can someone help me out with the "plant a tree" thingy?

still havent recieve the certificate

its has been 36hrs by now

[shrewd escarp]

where do we chat

[fading laurel]

geyz

[abstract flower]

#gaming-chat or maybe #off-topic-english #off-topic-español

[sinful moth]

How to solve this

[magic inlet]

Does it show up error message other than Token ?

[magic inlet]

#off-topic-english

[magic inlet]

Check spam folder

[magic inlet]

It takes 7 business days

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[thick ridge]

I just got a coupon and when i go use it its saying invalid code even though i just got the code.

[magic inlet]

Where does it say on the marketplace or on the page ?

[torpid aspen]

By finish a game with 6 kills does it mean end a game? or win a game?

[thick ridge]

on the website to cash out

[magic inlet]

Send ss

[torpid aspen]

alr

[magic inlet]

Coupon value ?

[sinful moth]

Yes

[west quiver]

GG @sinful moth, you just advanced to level 1!

[magic inlet]

Simply put, you have to give 6 kills in one match that means that if it says 8 times you have to do it 8 times

[torpid aspen]

i mean can i lose the game?

[humble glen]

how do i redeem buff points for valorant cards

[magic inlet]

It should count

[torpid aspen]

ok thanks 🙂

[magic inlet]

Which error message

[thick ridge]

10$

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[humble glen]

do u know by any chance when the restock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[sinful moth]

Many accounts on this device

[shadow jay]

I have a problem when I play it counts the points and the games but it doesn't do my quests?

[magic inlet]

Send ss with error message

[magic inlet]

which quests

[shadow jay]

the one on valorant, rocket league, fortnite etc

[rain cape]

there is no Valorant Cards in Shop ? lol

[west quiver]

GG @rain cape, you just advanced to level 1!

[magic inlet]

Change tabs (lounge, marketplace, etc.) and go back Games

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[rain cape]

i dont get rewards... make 15 demos in RL... already made 20... GG

[shadow jay]

it doesn't work!

[west quiver]

GG @shadow jay, you just advanced to level 3!

[rain cape]

so how do i get points then ? 😄

[magic inlet]

Restart Overwolf and check again

[shadow jay]

ok

[rain cape]

still nothing

[magic inlet]

What still nothing ?

[rain cape]

0/15 demos

[magic inlet]

Did you earn some buff points in match

[rain cape]

yh. like 0.025

i got a window in my game the whole time

[magic inlet]

0.025 does not exist

[rain cape]

something around that

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[rain cape]

i am not an idiot 😄

i got 0.121 for the game. but still no demo count

this App ist just garbage omegalul 😄 GG

[latent rock]

is there gonna be a steam gift card in the near future?

i have been saving for a year and now its gone

[formal lagoon]

Should we be receiving this today if we got 1000 points in one session?
What should I do if I have not received it yet

[timber breach]

what is this

[formal lagoon]

it was from the intel gamer days event

[timber breach]

oh okay

[formal lagoon]

it was only for certain countries i think

[west quiver]

GG @formal lagoon, you just advanced to level 3!

[timber breach]

yes

im from poland

[formal lagoon]

ah

it was for UK, France and Germany

[magic inlet]

Wait 24 hours and if you don't received send a ticket #open-a-ticket

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[dry beacon]

i got this time but i didnt get my 1000 buffs

[magic inlet]

Event is over

[dry beacon]

i still see it in my buff offerwall tho

[abstract flower]

not there :((

[kindred fog]

she just marked the ticket as solved and i didn't get my reward yet i waited several days for it

i want to get my coins

[abstract flower]

when did you finnished it?

[kindred fog]

5/9

[west quiver]

GG @kindred fog, you just advanced to level 5!

[abstract flower]

events over by now

[kindred fog]

ik but i finished it when event was there

all my friends got their rewards except me

[abstract flower]

hmmm thats unknown

[glass solstice]

hi

i need to ask about marketstore

No valorant cards

why?

[jade smelt]

Event arleady ended bro they won't give you anything anymore

[kindred fog]

i finished it before it ends

[jade smelt]

Ik I did it too but they told me event is arleady ended so they can't give me anything rn

[kindred fog]

this is scam

[jade smelt]

No it's not

[marsh lantern]

#off-topic-english

Don't chat here

[kindred fog]

i'm not chatting

i ask for help

in my case

[marsh lantern]

If they've told you they're looking into it, then they're looking into it

Be patient

[jade smelt]

No event is arleady ended that's all

[jade smelt]

Open new ticket and they will tell you event ended

[marsh lantern]

I know, but if they told them that, then they're checking it

Just be patient

[abstract flower]

ms princess?

[west quiver]

GG @abstract flower, you just advanced to level 1!

[dry beacon]

but if it shows for me then it means that it is not ended

[abstract flower]

i still dont have the "tree" certificate

[marsh lantern]

The event finished already

[jade smelt]

It means its ended but they didn't take it off yet, it shows for me too

[marsh lantern]

#open-a-ticket

[abstract flower]

i did

no replies and no certif

[dry beacon]

man i spent 4 hours trying to get it to less than 3 minutes. just to know that it has ended😢

[jade smelt]

4 hours just for under 3 min is crazy bro 😭🙏🏻

[abstract flower]

real

[dry beacon]

yup

[lethal whale]

and they have still not gave my friend the 20$ gift card T~T

[west quiver]

GG @lethal whale, you just advanced to level 5!

[smoky pendant]

yashasmishra has been warned.

[abstract flower]

i thinks theres an limited ammount?

[marsh lantern]

No

[abstract flower]

oh?

i didnt know that

[lethal whale]

how was that pingning

why was i muted ;-;

does like replying to a msg ping

[smoky pendant]

hunno69 was softbanned.

[viscid acorn]

yeah unless u disable it manually

[lethal whale]

ohhhhh

i didnt know that

thanks

[viscid acorn]

ur welcome

[magic inlet]

It's okay that you only ping me the answer I put you to your question/issue, but what's not okay is that you have to ping me which belongs to other user and it's annoying for us and for the mute you got from our bot because you were warned 3 times = automatically 30 minutes

[magic inlet]

An answer can take 7 business days

[lethal whale]

7 or 10?

[abstract flower]

not my certificate:(

[magic inlet]

as I said yesterday #support-en message

[abstract flower]

my certif isnt here

[lethal whale]

nvm

[magic inlet]

If you have sent a ticket #open-a-ticket please wait for an answer. An answer can take 7 business days

[abstract flower]

ik

[dawn pine]

hey i have a problem

[charred crane]

Hi why I didn't take 1000 point I'm waiting on 3 September

And I finished the in 2:25 minutes

[magic inlet]

What is your problem

[magic inlet]

Send a ticket #open-a-ticket

[charred crane]

How much time is take to answer?

[dawn pine]

idk you tell me

[magic inlet]

An answer can take 7 business days

[magic inlet]

If you don't have any question/issue related BUFF go to #off-topic-english

[abstract flower]

yo whats bussiness day btw

[grave rover]

i sent a ticket, and i got an answer do send additional info via just replying, but i haven't gotten an answer in 3 days

[frosty nest]

days except holidays

[magic inlet]

An answer can take 7 business days

[abstract flower]

no weekends right?

[west quiver]

GG @abstract flower, you just advanced to level 2!

[frosty nest]

Yep

[glad gull]

whats the blitz mode for the minecraft challenges?

[dull minnow]

its a gamemode on hypixel

Btw when is the next restock on steam cards?

[viscid python]

how fix this

[dull minnow]

what is your email domain?

[viscid python]

gmx.net and de i try it with both

[dull minnow]

idk then, ive never heard of gmx.net

if you have a gmail or outlook or something like that

try that

[viscid python]

i try it with gmail yh my gmail is @gmx.net

[tardy halo]

i did the race under 2 minutes how do i recieve my 1000 points

[west quiver]

GG @tardy halo, you just advanced to level 3!

[dull minnow]

idk then

[west quiver]

GG @dull minnow, you just advanced to level 1!

[plucky bane]

where do i redeem points?

[viscid python]

how can i see my buff rank

[uneven apex]

Hello, i have a little question, why is so long to buff for refresh games challenges(1 or 2 hours or more) ?

[brisk sigil]

Hello, does someone know why riot gift cards aren't in the shop?

[jovial osprey]

yea same issue here

[torpid aspen]

are the missions being slow again??

[fringe mountain]

why do i not see vbucks in buff marketplace

[jovial moon]

i would like to report someone

[plucky bane]

same here

[dull minnow]

Where can i suggest changes/features?

[torpid aspen]

why cant i open buff

[marsh lantern]

Known issue, they’re working on it

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Who, what happened?

[marsh lantern]

#bot-commands with .suggest

[marsh lantern]

Give more details pls

[torpid aspen]

its ok haha

[west quiver]

GG @torpid aspen, you just advanced to level 3!

[torpid aspen]

i just had to restart my pc

[dull minnow]

Thanks

[scarlet topaz]

Hello, when will the 1000 buffs be given?

[torpid aspen]

also, why are the quests so delayed?

[jovial moon]

can i dm you or just here

[main heart]

What is the quest, finish 10 matches at rank 1-10

in fortnite

[simple compass]

Are steam cards still available in marketplace, i didnt use buff for some time but whenever I try to look for it theres nothing?

[dull minnow]

you just have to get any of the following placings in a match of fortnite: 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10

[magic inlet]

Simply put, play a match to place 1 -10, and you have to do this a total of 10x

[main heart]

ohhh ok

in ranked

right

ok tysm

[dull minnow]

not necisarraly in ranked

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[dull minnow]

srry bad english

[main heart]

also is the vbuck gift cards?

np

there*

[dull minnow]

yep

[main heart]

ok

just not in stock?

[dull minnow]

exactly

[main heart]

ok

[dull minnow]

the same with steam and valorant i think

[main heart]

so they will come on stock later

[dull minnow]

hopefully

maybe not today but sometime

[main heart]

ok thx

[dull minnow]

np

[novel nymph]

how often does valorant gift cards drop

and how much are they

[dull minnow]

i dont remember the amount they give/cost

but like once a month atleast they restock

[glass solstice]

hi
i need to ask about marketstore
No valorant cards
why?

i wnat to pay a valorant cards

[dull minnow]

check #when_is_next_restock for restocks

[torpid aspen]

whhatt is happening with the quests?

[novel nymph]

oh ok thank u

[dull minnow]

np

[main heart]

wait

so who controlls buff then??

controls*

oh wait

actually nvm lol

[glass solstice]

hi
i need to ask about marketstore
No valorant cards
why?

hi
i need to ask about marketstore
No valorant cards
why?

[main heart]

it restocks numerous times a month

just keep checking

the marketplace

rn

its out of stock

but it should come soon

[pale badger]

when is buff going to hand out the 20 dollar gift cards from the fortnite map?

[vagrant bone]

Sometimes i just dont get the verification code

is it something wrong with buff rn?

[marsh lantern]

Here is fine

[marsh lantern]

As soon as they check it

No eta

[marsh lantern]

It seems fine to me

[vagrant bone]

It keeps asking for verification code

But im not getting it anymore

It kinda just stopped after the 5 minute cool down was over

yea i tried multiple times not getting it anymore

[marsh lantern]

If you click on "buy" too many times, you'll get a cooldown and stop getting them

To avoid you spamming

[vagrant bone]

Ah

But that shouldent matter after the 5 min cool down no?

[valid blaze]

how to get VP

[vagrant bone]

how long should i wait?

[neat rampart]

Hello it's been over 2 weeks that I've emailed the buff people about the 20$ fortnite giftcard and they keep telling me the same thing that they don't have the giftcards with them currently and are going to send the giftcards when they get it

[valid blaze]

why i cant see VP in marketplace ??????

[magic inlet]

Keep trying again

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[vagrant bone]

Yea it worked thanks

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[marsh lantern]

?

This has nothing to do with Buff

There's a report button there

[jovial moon]

he is a buff member and that is considered as a threat, he is like threatening me

i received the msg from a member of this server

so it has something to do with it

[marsh lantern]

Where's the threat...

I'm sure they're a member on other Discord servers, but it has literally nothing to do with Buff

So you can block them or report them to Discord

[jovial moon]

bothering my beliefs and freedom

[marsh lantern]

Sure, report it to Discord or block them

It has nothing to do with Buff, sorry

[jovial moon]

alright thanks

[scarlet topaz]

Hello, when will the 1000 buffs be given?

[magic inlet]

Event is over

[humble hill]

uhm how likely is it that i will win a raffle with the max amount of tickets?

[magic inlet]

Please read the Rules Raffles, it says how it works

[humble hill]

also can i trade my buff points with other people for gift cards?

[haughty nest]

I bought two Logitech gift cards and both codes don’t work

What do I do

[magic inlet]

Cannot

[magic inlet]

Logitech g coupon cannot stacks

[haughty nest]

Yes but when I put in my 50 dollar gift card by itself it said that the code was invalid

[magic inlet]

Logitech G coupon can be activated above $130

[haughty nest]

My purchase was 150 and it still didn’t work

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[scarlet topaz]

I have a screenshot that I did it in less than 3 minutes on September 3rd.

[magic inlet]

Send a ticket #open-a-ticket

[scarlet topaz]

Ready, what is the estimated response time?

[magic inlet]

An answer can take 7 business days

[pine marlin]

hello

i need help with i started fortnite map offerwall and i did bad at start after that i did better and got less than 2 minutes and it didnt track it only track 5 minutes and i have record to proof that i did it

[magic inlet]

Event is over

[pine marlin]

its says its still active and i did it today and tracked 5 minutes

i geuss im unlcuky

[magic inlet]

We are sorry, but this event ended on 5th September

[pine marlin]

really

atleast remove it in offerwall people may waste time

well thank you for your time

[median haven]

how do you activate buff while playing rooblox?

idk how?

hello??

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[median haven]

im stuped what overlay?

[west quiver]

GG @median haven, you just advanced to level 1!

[median haven]

nvm i got it ty

[misty trellis]

Hello,
I have a problem regarding the 1000 Points challenge, which offered a $20 riot gift card for reaching 1000 points in one session. I completed the challenge, but I have not received the gift card yet. I completed it on the 29th of August.

[tardy halo]

Does buff track r6

[coarse crag]

Its not working on r6 idk why one of the mods told me

[hollow cargo]

Same here. The rewards were scheduled to come today but still nothing

[serene knoll]

huh why? i did it in time and buff didnt gave me the points

[smoky pendant]

imtheday has been warned.

[scarlet briar]

Is there a server restriction on Free Fire Diamond gift card? Because I can't redeem it in BD. It says server error.

[eager depot]

Heyooo

[jagged belfry]

maybe 11:59 lol

[hollow cargo]

If it is

That's just sad

[craggy dove]

how do i make a ticket

[hollow cargo]

#open-a-ticket

[jagged belfry]

im sure we'll get it eventually

[west quiver]

GG @jagged belfry, you just advanced to level 5!

[jagged belfry]

i hope

[hollow cargo]

I've been waiting over a week for the £10 card from the fortnite race

[pale badger]

same

[pale badger]

isnt it 20 dollars?

[hollow cargo]

Idr anymore

Might have been

[jagged belfry]

i chose the points

[hollow cargo]

Why

It is £20

Now

Technically

4500 points would be better because you can get 5 £5 vp cards meaning you get £25 instead of £20

[west quiver]

GG @hollow cargo, you just advanced to level 9!

[hollow cargo]

BUT

[pale badger]

how much is a 5 dollar gift card?

[hollow cargo]

The vp cards get stolen within seconds of them restocking

[pale badger]

?

[hollow cargo]

800 if you have premium

[jagged belfry]

for me im getting 2 steam cards

[pale badger]

i dont have so im good with the 20

[hollow cargo]

I have prem but im not willing to stay up refreshing the shop for 5 nights straight

[jagged belfry]

lmao

[plain oasis]

they should increase the stock

cuz i swear theres only like 5 $5 cards for each one

[honest pagoda]

Does leveling up on the @tawny escarp bot do anything

[torpid aspen]

if this popped up like 30m after ive played a game (ive opened and closed buff a few times) do i need to do i again?

[frosty nest]

I doubt that 😄

[frosty nest]

You most likely need to close BUFF and game, then open the game back

[torpid aspen]

what do you mean?>

will i have to do the quest again?

[frosty nest]

Yes, it didn't track your game, could be due to restarting BUFF

[torpid aspen]

😭

[wheat peak]

hi

Are there any Turks among you? I don't speak English at all

[karmic stone]

Hi I'd like to ask why I don't get statistics credited for tasks

[wheat peak]

?

I don't understand

[karmic stone]

i have quest do 8k dmg to tower on lol and I destroy 9 turets sill 0 dmg how?

[west quiver]

GG @karmic stone, you just advanced to level 3!

[solar bramble]

is there roblox?

[flint laurel]

when the race in fortnite coming back?

[frank pond]

Fortnite woman can play?

lol 😂

[glossy jay]

are you talking about weekly challenges?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by ! a wild panda (Staff)

[somber glade]

Hello, I got the 50$ logitech coupon and it says it's invalid? Any1 know what to do?

[main heart]

for the fortnite event for the race

I got 3:48

so do I wait until I get 500?

if I get a better score

do I get more?

like before 2

I get 4500?

oh nvbm

yay

[fallen ivy]

Same with the 35$

[somber glade]

Do you know what the problem is?

[fallen ivy]

Nop

[main heart]

I did the race under 3 min

but it doesnt show the thing to claim the 1000

[crimson quartz]

Guys i bought a 50 buck logitech coupon and my cart adds up to 134 and its saying my code is invalid

[crimson quartz]

Does anyone know how long it takes for them to reply to a ticket

[tawdry copper]

i did the race in under 3 minutes but it doesnt give me the 1000 coins

[crimson quartz]

Same I just did a ticket

[jade smelt]

Event arleady ended

[somber glade]

@crimson quartz When I put in my ticket i got responded to about one hour later

[crimson quartz]

what did they say

[somber glade]

just to give them some information to speed it up.

[amber niche]

why does it not show riot access codes, roblox codes, fortnite codes, etc in the shop?

[unreal zodiac]

out of stock

any one know where to check your tier because it dosent show next to your pfp anymore

anyone???

[mortal pasture]

I didnt get the valorant gift caard code for earning 1000 points in one session yet it and was supposed to come yesterday is it delayed or a glitch?

[unreal zodiac]

@noble acorn how to check sp

[amber niche]

how do you get your buff to look like that

[wild hinge]

Yo i have a question is the buff offerwall legit causse whenever i try to use it i do all the steps correctly but i never get anything

and theres no videos on people reviewing it

[crimson quartz]

@somber glade whenever someone responds to my ticket do i just check it in my email

[amber niche]

I didn't get credited for this

proof I did it:

[fervent beacon]

same i didnt

[prisma dawn]

why does it take time to count the winning games i just won a game

it happens a lot

like i have to wait for it to count

[honest pagoda]

Ig it just doesn't refresh

Happens to me too

It will count when the match end screen pops out when your match ends

[prisma dawn]

its annoying like its 5 am now and i wanna sleep but im just waiting for it

[honest pagoda]

Restart it

[prisma dawn]

i did twice

[honest pagoda]

Oof

Did the match end screen come after your match?

[prisma dawn]

yep i literally waited for it

[honest pagoda]

It didn't come?

[prisma dawn]

nope

well imma just forget about it and sleep

[honest pagoda]

Then it wont count

Buff didnt track that match
So it didnt count any wins

[prisma dawn]

hope they fix it

[honest pagoda]

I think its a problem from the user's end

Happens to me too

[untold nebula]

@glossy jay When will I get my buffs

For the fortntie event

its been a week

@manic seal @magic inlet

[clear crescent]

same the event ended though, we should get compensation

[clear crescent]

please me too i have literal proof

[smoky pendant]

bm4n39 has been warned.

[untold nebula]

dayumm

[clear crescent]

i did b4 event ended and it didnt give me points so i did it again gavem proof yet they say the event ended, thats so unfair

[untold nebula]

yea

the lying

[clear crescent]

its crazy

[jagged belfry]

we'll probably get it within the next week

[clear crescent]

but theyre saying the event ended

[jagged belfry]

idk

its free money tho

[clear crescent]

its not my fault the app cant track it

[manic seal]

send a ticket #open-a-ticket

[manic seal]

send a ticket #open-a-ticket

[manic seal]

devs are working on that bug

[manic seal]

send a ticket #open-a-ticket

[manic seal]

7 working days in average

[manic seal]

devs are working on that bug

[manic seal]

items depends on the region and device

[manic seal]

should be on your profile

[amber niche]

when things are out of stock does it not show anymore?

[manic seal]

is that an event? which is it

[manic seal]

should be working

[manic seal]

devs are working on thaat bug

[manic seal]

devs are working on that bug

[manic seal]

challenges are unstable, can take some time to update

[manic seal]

what buffs

[manic seal]

they should be automatic, the 1k one its bugged and devs are working on it

[manic seal]

dont ping staff

[amber niche]

when things are out of stock does it not show in the shop? I’m in america and on pc

[untold nebula]

okay

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[deft spade]

Can someone please explain this issue

I refreshed multiple times closed and re opened the app and it still show this

[rapid field]

nearly every other match i play this thing is saying that it didn't find a start match for me

I've been playing mc for not even 20 mins and it keeps doing this

[karmic stone]

yes

[limber sun]

I think the email service is not working

[wispy scroll]

can anyone help me

how do i get rid of this

[brave halo]

why there is not any valorant gift card stuff

in marketplace

oo

[spring glacier]

where is the vbucks in buff?

[sinful moth]

How to solve this

[turbid grail]

i got the same problem

[marsh lantern]

#open-a-ticket

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Click on the X

[charred crane]

i just bought a riot code and its not working?? what do i do?

[crisp jacinth]

how to claim

[marsh lantern]

#open-a-ticket

[marsh lantern]

Event is over

[crisp jacinth]

Still got the 500 today tho

[sinful moth]

How to do that

[dense pulsar]

Same

[twin pivot]

why is my account frozen and how can i unfreeze it?

havent used the account in a while

[half gull]

My problem

[marsh lantern]

?

Did you send a ticket?

#open-a-ticket

[half gull]

I'll do it

[half gull]

Yes I did yesterday actually, no response

[marsh lantern]

Be patient

[half gull]

It was actually saturday

I sent it on saturday

[marsh lantern]

And that's a weekend

So be patient

[half gull]

Alr but pretty sure they won't answer

[marsh lantern]

They answer to every ticket

[half gull]

If you say so

[mortal pasture]

it was part in the intel gamer day challenge

[olive rover]

can someone explain how do i unfreeze my account. please help.

[fallow zenith]

Where can i buy the Valorant gift cards from buff?

[livid plaza]

chalanges dont work

what can I do

[true shale]

are the mrclen race gone i can
find it in offer wall

[wispy scroll]

it takes like 5 secs until i can. i want to press x instantly

[tulip python]

does the riot gift card can be used on valorant or only league of legends?

[wispy scroll]

anything that is made by riot

[tulip python]

okay thanks

[wispy scroll]

i bought a 15 dollar riot gift card on jbhifi and redeemed it on valorant

[cerulean furnace]

I loggined in my account after some time and it says that the account is frozen. How can I unfreeze it?

[grave rover]

Bruh i snet a ticket and additional information. And then i said when i would get the card, and they are asking for additional information again, but i sentr it already

[true shale]

+++++

[limpid latch]

Hey, I got a Logitech G Coupon code but it does not work and says that it is an invalid code on the website. I am aware that it only works on headsets, mice and keyboards but it does not work...

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[magic inlet]

Coupon value ?

[magic inlet]

so send them more info

[magic inlet]

Both Valorant or LoL 🙂

[magic inlet]

Yes, it's completely over

[magic inlet]

There is an ongoing issue with the challenge that it takes sometimes update a long time and we don't know when it will update if you earn some buff points so it's fine

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[grave rover]

Wdym more. I sent them what i needed snd they asked for exactly what i sent

[limpid latch]

Its 50€

[west quiver]

GG @limpid latch, you just advanced to level 1!

[magic inlet]

Logitech G coupon can be activated above €130

[novel oasis]

guys i got 10 headshots in valorant but its still showing 0

in the session overview its showing 10 headshots tho

can anyone pls clarify my doubt

[limpid latch]

Hm, it does not work either on the g733 headset for example which costs 139€

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[novel oasis]

bro clarify my doubt?

[west quiver]

GG @novel oasis, you just advanced to level 1!

[hollow cargo]

well that was just a lie :/

[limpid latch]

Allright, what category would you consider that problem to be? Billing?

[novel oasis]

everyone ignoring me D:

[smoky pendant]

kripsy__ has been warned.

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Did you earn some buff points in match ?

[magic inlet]

"Marketplace"

[novel oasis]

yes

in match i earned like 0.46

[timber breach]

what can i do with this buff points from #game-bot-beta

[magic inlet]

Change tabs (lounge, marketplace, etc.) and go back Games

[magic inlet]

Read pinned message 📌 in #game-bot-beta

[formal lagoon]

Did you contact support about it?

[hollow cargo]

not yet

[formal lagoon]

I haven't got it as well

[hollow cargo]

youd think they send you an email first

[formal lagoon]

Yeah

Has anyone reci3ved it?

[hollow cargo]

not that ik of

[cerulean furnace]

How fast can I login back again after filling the form?

[formal lagoon]

I've submitted a ticket, just waiting to hear back from them

I'll let you know if they respond

[hollow cargo]

alr

[clear crescent]

Lmk too

[novel oasis]

tried

[gilded badge]

I just bought a 50 pound logitech coupon and the code i got is saying invalid on checkout

[indigo belfry]

do you get xp from cs2?

[main heart]

how to get tickets?\

[dire rock]

guys why didnt i get the 1000 buffs

[rigid sparrow]

I dint get 1000 buff and the mr proper is over

[hidden kraken]

i didn't get it either, I emailed support with a medal clip and screenshot of me getting it too

[main heart]

same

they said devs are working on it tho so idk

Also, can you get fortnite gift cards from buff in NA?

[glossy jay]

the form says how many minimum business days it will take

[glossy jay]

did you follow the requirements under the how to redeem tab?

[glossy jay]

cs2 isn't supported

[frigid crater]

can i get help in #game-bot-beta

is there a way that i can get my bank ?

[magic inlet]

What exactly do you mean

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[magic inlet]

Event is over

[magic inlet]

Ticket status or wdym exactly

[frigid crater]

u see i have 25 money/cash in bank

[west quiver]

GG @frigid crater, you just advanced to level 4!

[frigid crater]

can i get them ?

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

There is an ongoing issue with the challenge that it takes sometimes update a long time and we don't know when it will update if you earn some buff points so it's fine

[gilded badge]

Yes followed it exactly my cart is over 130 required and i tried using it 5 mins after i purchased the coupon.

[magic inlet]

How long

[gilded badge]

Have done this how long does it roughly take to reply and how will i recieve this by email?

[magic inlet]

Yep you can put points them in the bank or take them out of the bank

$withdraw <amount> (you take the amount from your bank)
$dep <amount> (you put points in your bank)

[magic inlet]

1. An answer can take 7 business days
2. Sending your tickets you will get a reply in your email which you have sent via your ticket

[frigid crater]

Thanks Princess

[frigid crater]

Possibility to put it in game channel?

[magic inlet]

?

[frigid crater]

Add the info in #game-bot-beta

[magic inlet]

I don't think it's necessary to put this in the info if you have any more questions from #game-bot-beta it's not problem to ask 🙂

[frigid crater]

Okay I don't have more question so thanks for the help

[pale badger]

what if its been 20 days that i opened a ticket and they still havent answered?

should i open another one?

and its open too

[bleak sentinel]

hi

i need help

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[magic inlet]

Describe your issue/question

[bleak sentinel]

hi

[plain oasis]

why do the uk riot giftcards get restocked at 1:30 after midnight?

makes no sense

[unreal zodiac]

hey evil princess

im at my pfp but i see no tier

[plain oasis]

how do i find out what i have to do?

when i click it, it just opens a new tab which shows a qr code to download the app

but it doesnt tell me what to do

[glacial terrace]

Does anyone know Riot Gift Cards are available on the marketplace or they are discarded??

[smoky pendant]

cookie4ya has been warned.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Place your mouse on top of the offer's name

And it'll show the requirements

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[unreal zodiac]

princess ali where to see your sp points

or are there no more ranks?

[dull needle]

Hey, uh the fortnite event task page is now completely gone, of which I completed but never got the rewards. Should I be worried that I can't get the rewards at all anymore even though I did the event when it was up?

[austere steeple]

my 10$ gift card still doesnt work

from the fortnite meister proper event

[kindred fog]

i've the same issue with the support team in the ticket
they didn't give me the reward yet

i'm very disappointed .. it seems like a scam for me

[wraith roost]

does anyone here use buff for minecraft? Im on hypixel and i played a match but i ahvent seen any change in the progress bar

[austere steeple]

i got my reward after 2 days or smth like that after completing the task

but my 10$ visa gift card doesnt work

[mighty ferry]

i summitted a ticket to get my gift card for completing the fortnite map in under 2 minutes, never got a response back after i send proof.

[manic seal]

on your profile on app

[manic seal]

its supposed that devs are working on giving the 1k
but if u like you can send a ticket #open-a-ticket

[manic seal]

send a ticket #open-a-ticket

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[dull needle]

I did and I've been waiting for a response, I'm just mainly worried that since it's not on the page that the rewards won't be given anymore

[manic seal]

3 days ago. they takes 7 working days in average, you have to wait their answer

[wraith roost]

ty bot

[manic seal]

if u sent a ticket, they will check on the system, wait for their response

[unreal zodiac]

princess i click the app press profil theres nothing

[dull needle]

Ok!

[manic seal]

im not in windows pc rn so i cant check... but i remember it was on the profile, maybe they moved it or just hidden it

[unreal zodiac]

theres nothing

does it show mobile

?

[manic seal]

nope, on mobile doesnt show

[bright shoal]

Is there a document to show what different regions the shop are avalible to or what should be avalible in the shop?

[viscid acorn]

i use buff for minecraft, and for that game & other games too recently i've had that same issue, but the progress bar would update after..some time, maybe an hour or 2 or 3 idk

[manic seal]

nope

[neat marsh]

I'm having an issue that last couple of days where I have been playing Fortnite both solo and duo and none of the challenges are getting tracked. It worked fine the other week but now its just not tracking anything

[worldly fulcrum]

Still waiting for my response on a ticket regarding the Fortnite Olympics 😦 They said the event was already over, but I did it back in Sep 1. Hope they respond soon, but then again this ticket was only 3 days ago heh.

[sudden trout]

i cant open or log in any account

[dull needle]

Real

[jagged belfry]

raa

[earnest swift]

I've got this frozen account error, anyone know what's up with that?

[hidden kraken]

I emailed support a week ago and nothing yet