support-en

[marsh lantern]

You can't, only pc and mobile

[strange ledge]

Bruh

Then why does it say PS?

[marsh lantern]

Where?

[strange ledge]

Mobile, PC, or PS

❔

[west quiver]

GG @strange ledge, you just advanced to level 1!

[wet moss]

hey im unable to sign in to my buff account can anyone help

[snow elm]

.....i cant close the pop up that pops up when i enter a game in roblox. thats it, no more info. CTRL + TAB doesnt work

roblox is in fullscreen, etc etc. its browser roblox

[dire rock]

how much does a 5 dollar valorant gift card cost in buff points??

[marsh lantern]

That must be old, it’s pc and mobile now, sorry

[marsh lantern]

Go to your desktop, open buff with alt tab and close there the pop-up

[gaunt nacelle]

Rocket league isnt tracking no matter what i do

[snow elm]

doesnt work

[west quiver]

GG @snow elm, you just advanced to level 1!

[snow elm]

there is no pop up in buff

it just hogs half of my screen with ads for the rest of my session. also...could you make it so pop-ups in rocket league check more often if the round has started? because most times if you hit „play again” fast the pop-ul will appear when the round has started and you have to close manually

[fathom junco]

How do i check if a game is up on buff?

like im able to get points and stuff

[unreal raven]

click on that thing, top right, and search

[fathom junco]

thx

[west quiver]

GG @fathom junco, you just advanced to level 1!

[fathom junco]

So where do i find the actual one to check?

[glossy jay]

do you get the buff start game pop up when you open the application?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by ! a wild panda (Staff)

[gaunt nacelle]

Yes I get the pop up screen everything was working until the new update

[glossy jay]

do you get any error msgs after your game

[fathom junco]

the same thing happens to me in r6

someone said that it might be down

[glossy jay]

R6 isn't supported

[fathom junco]

Wdym?

Its on the games list

and the app

[glossy jay]

still not supported

[fathom junco]

Dang

it was the only game i like on there

[steel estuary]

How long does it take to receive the Buffs after completing a mission?

For example this one

[hardy zenith]

i have played multiple different games and for some reason its not keeping track of my quest progress nor giving me points for playing

it works for my friend but not me

[glossy jay]

can take up to 24hrs

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by ! a wild panda (Staff)

[gleaming knoll]

how do i earn buff points or smth like that?

[hardy zenith]

thank you so much. i had turned off all overlays because it was annoying to have pop ups everytime i get in or out of a game. It should be fixed now though so thank you

[magic inlet]

Earn buff points - play event-based games, complete weekly challenge, spin the wheel, buff pass, completing quests mobile and more

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[civic olive]

hi i dleeted buff cool but it didnt like the pop ups but the pop ups keep popping up how do i delete them

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Evil Princess (Staff)

[civic olive]

how do i delete overwolf

[magic inlet]

Read it again bot message

[gleaming knoll]

tyy

[west quiver]

GG @gleaming knoll, you just advanced to level 1!

[gleaming knoll]

im not i js have it in the background while i play rolbox lol

[fathom hornet]

how do I ender giveaways?

[smoky pendant]

de4dend was muted.

[fluid current]

@smoky pendant

[shut zinc]

its been a bit more than a week since i submitted my form and my account still hasnt been unfrozen

what do i do

[cloud sandal]

business days?

[shut zinc]

uh huh

[west quiver]

GG @shut zinc, you just advanced to level 1!

[gilded yarrow]

is it possible to send or trade buff coins between 2 accounts?

and is it possible to have buff but without the pop ups mid game because it covers my screen and doesn't let me play or start a match. i have to wait until the 10 second timer is over to close it.

[cloud sandal]

only premium sadly

[gilded yarrow]

😭

[west quiver]

GG @gilded yarrow, you just advanced to level 2!

[magic inlet]

No

[magic inlet]

It takes 7 business days

[magic inlet]

Which giveaway?

[sullen coral]

Steam cards have not been on the market for a long time, will they be in the future?

[west quiver]

GG @sullen coral, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

hey there when i do daily i am not getting any items in my giftoin account

didnt get for last 3 days

please help

[marsh lantern]

Check pinned message in #buff_collection

[charred crane]

so i wont get the lost dalies?

[marsh lantern]

Nop, sorry

[charred crane]

hey i guy has sent me a card and it didnt came in my giftion wallet

[hexed grove]

how can i unfreeze my account?

[humble silo]

When are the steam gift codes available, cause I waited till 2:30am (my country) and it still wasn't available

[wintry harbor]

so its still hapenning

it counts the match but it doesnt work on the challenges sometimes, like every second game it works

[fluid raft]

timeframe for support tickets please? I have problems for 45 days with a redemption.

[hazy arch]

where is roblox?

[viscid acorn]

there's no roblox challenges atm, but i think u can use it for xp on the reward track

[wintry harbor]

you probably need to comment on the case again, kinda need to every 14 days or it drops off their radar

https://support.buff.game/hc/en-us/

be sure to login to their support case link rather than reply via email, much better to see the status oif it etc, may need to activate it if youve never used it

think they have a how to but no idea how to invoke it on discord, ill leave that for an actual mod if you get stuck 🙂

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[glossy jay]

probably just slow to update. restart overwolf

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by ! a wild panda (Staff)

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by ! a wild panda (Staff)

[versed fossil]

Hello , how can I unfreeze my buff account ( It was freezed 2 years ago )

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[lament jasper]

Issue with Country Location in the Shopping Cart on Buff

Dear Buff Support Team,

I hope this message finds you well.

I am writing to bring to your attention an issue I have encountered while using the Buff app. I am currently residing in Germany, but when I proceed to the shopping cart, the country location is automatically set to the United Kingdom. This is causing some confusion and issues with the checkout process.

Could you please assist me in resolving this matter? Is there a way to change the country location to Germany within the app, or could this be a bug that needs fixing?

Thank you for your prompt attention to this matter. I look forward to your response.

[hollow cargo]

You ddo know they have a specific support page

[marsh lantern]

#open-a-ticket

[hollow cargo]

What does this mean? I don't get it

[hollow cargo]

what cou nts as a session

[formal lagoon]

I think it's once u close down the game

usually u get a screen like this

[hollow cargo]

If that's the case I should have like 3 gift cards and 2000 buffs

But I dont

[formal lagoon]

👀

[hollow cargo]

I should have at least one

[formal lagoon]

do you have to open a ticket for the reward?

ah nvm

[unreal raven]

have the same question tho idk

I rather think they see a session as one single game

[formal lagoon]

when it says 1k points is that from the tournament or buff points

[hollow cargo]

tournament

[unreal raven]

or we just get the rewards by 8/9 without somewhere seeing it before

[hollow cargo]

Its impossible to get that much from one match

[unreal raven]

was close to 500 once

[formal lagoon]

yea

[unreal raven]

so 500 is not impossible

but 1k certainly is

[hollow cargo]

how?

[unreal raven]

already have a ticket opened for that but support doesnt quite seem to understand the question

[hollow cargo]

max I ever got was 200

[unreal raven]

escalation with like 50 kills and many headshots

[formal lagoon]

ayy nice

[west quiver]

GG @formal lagoon, you just advanced to level 2!

[unreal raven]

but surely 500 is close to impossible already so it shouldnt be session = game

[west quiver]

GG @unreal raven, you just advanced to level 1!

[formal lagoon]

yeah

[hollow cargo]

HOW

My max is 35

[unreal raven]

mostly just headshots

[hollow cargo]

unless u got hacks or ur tm8s are getting assists on purpose there aint now way u getting 50 kills

[edgy igloo]

where are riot CARD??

[hollow cargo]

:(

[formal lagoon]

thats sad

[unreal raven]

i dont play valorant that often so my mmr isnt that good but i am fairly good so i get pretty bad mates and enemies compared to me

[formal lagoon]

are u going for first @hollow cargo ?

[hollow cargo]

yeah but it's a big gap

and school starts next week for me

[formal lagoon]

ah

lol thats gonna be difficult to catch up

[hollow cargo]

fairly good and ur getting 50 bomb

[hollow cargo]

yeahhh

[marsh lantern]

#off-topic-english

Don’t chat here, pls

[hollow cargo]

ill try to open a ticket

see if I can sort it out

[hollow cargo]

abt that

[marsh lantern]

If you get 500 or 1000 points in the Intel event, you’ll get those rewards (in a gaming session)

[formal lagoon]

what counts a session?

[marsh lantern]

Your matches in a day afaik

[hollow cargo]

if its in a day then I should have gotten a card

[marsh lantern]

They’ll check everything at the end

[hollow cargo]

oh

[marsh lantern]

And if you got them, you’ll get the card

It’s not instant

[formal lagoon]

do we need to have screenshots of it?

[hollow cargo]

oh sweet so I get £10 for top 100 and a £20 for 1000 points

sweet

[marsh lantern]

I don’t think so

[formal lagoon]

ah thats good

lol thanks

[marsh lantern]

I mean you’re free to send them on a ticket if you want tho

[hollow cargo]

Would they give me the card now if I do

[marsh lantern]

Nop, it will be when the event ends

[charred crane]

how come the event dont pop up on my app

[cunning scarab]

where do i check the next restock?

[hollow cargo]

The event is only available in the UK, France and Germany

[hollow cargo]

You can't

[cunning scarab]

._.

[formal lagoon]

try it on desktop

[drifting bronze]

i want valorant gift card but whenver i check stock its not there

[cunning scarab]

me 2

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[drifting bronze]

till when is the fortnite event in which we can win steam or riot gift card

[grave rover]

Why cant i ever see riot cards in the shop when i have hide out of stock off?

[hollow cargo]

idk but riot cards are ALWAYS out of stock

I ggenuinely feel like people are botting to get them

[grave rover]

im in eu and i dotn even see them

[west quiver]

GG @grave rover, you just advanced to level 1!

[magic inlet]

5th September

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

There are no bots

[hollow cargo]

Like as in buffers are using asome kind of program to automatically get them

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[raven sedge]

is it me or is the marketplace blank?

[jolly snow]

could rp gift cards appear in the marketplace?

[hollow cargo]

I feel like a good way to counter that would be to add more expensive cards. Because right now there are only the $5 ones. if there are more expensive options then people will stop buying the $5 ones as much to try and save for the more expensive ones

[magic inlet]

Send ss

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[raven sedge]

It alright i just restart my laptop

[hollow cargo]

37 kills but 108 points?

37x3=111

[charred crane]

i sent an email to get my account deleted it's been days

[gritty epoch]

buff cant recog my kills

[hollow cargo]

Buff freezes when going into the highlights tab

[night sentinel]

Does #game-bot-beta working actually give you buffs

[magic inlet]

Go to #game-bot-beta and use command $shop/$store

[magic inlet]

?

[magic inlet]

Did you earn some buff points in match

[gritty epoch]

yes

[magic inlet]

Are you trying to delete the account or renew

[gritty epoch]

no

[magic inlet]

Restart Overwolf and check again

[hollow cargo]

When I go into the highlights section, the whole app freezes and I have to restart Overwolf

Meaning I can't get 100 points bc of this

which is important bc im trying to fight for 1st

[magic inlet]

Does it still happening ?

[gritty epoch]

it worked now,i tried previously but it didnt ,now it worked

[hollow cargo]

wyeah

[magic inlet]

Next time change tabs (lounge, marketplace, etc.) and go back challenges

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[tidal wigeon]

hi

i need to talk with any admin here in dm i have quastion

[tidal wigeon]

if you can help me

[wind heron]

yo

[magic inlet]

What do you need

[wind heron]

why i after valorant match i got 7 hs the report also says it but the challenge didnt update

[magic inlet]

Did you earn some buff points in match ?

[cloud sandal]

if you got popup after match it will update

[wind heron]

yea

both pop up and points

[lapis sinew]

i have the same thing

even for r6

[lapis sinew]

i killed 4 peoples but it didnt completed the task on buff

[cloud sandal]

it will update then give it time

[sleek cargo]

my buff is so bugged and does not count games after the last update

while i have it on on my background

its like i play 3 games of valo or league

it only counts 2

or 1

xd we all have the same issue

[west quiver]

GG @sleek cargo, you just advanced to level 2!

[lapis sinew]

always

and every game

[open fable]

how to track roblox

[lapis sinew]

pls help

[magic inlet]

R6 is down on BUFF

[lapis sinew]

oh

aight

thx

[magic inlet]

Change tabs (lounge, marketplace, etc.) and go back challenges

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[lapis sinew]

but i have the same thing for val

[magic inlet]

Did you earn some buff points in match ?

[lapis sinew]

yes

[west quiver]

GG @lapis sinew, you just advanced to level 1!

[magic inlet]

You have been ranked #1-100 ?

[magic inlet]

Change tabs (lounge, marketplace, etc.) and go back challenges

[flint wagon]

yes

[magic inlet]

Send a ticket #open-a-ticket

[lapis sinew]

aight

[hardy zenith]

yo i have a pop up from buff that wont get off my screen

how do i get it off my screen without closing the app

i already tried closing the app and it will pop back up when i reopen buff

[cloud sandal]

try ctrl+tab

[west quiver]

GG @cloud sandal, you just advanced to level 3!

[hardy zenith]

that didnt work

i tried that too but the only thing that has worked is either closing the game or closing buff to the point where buff doesnt work anymore

[cloud sandal]

then idk

[broken pike]

I have a question

i have been doing this race twice now and i won 1st place once and it doesnt show me as "completed"

i cant collect it too

I need help

NOW

pls

I also just did another task and it wont show as completed too

i cant collect it

I need help vro

[spiral gazelle]

how come my challenges are not going up after i complete them in a game ? does anyone know ?

[hollow cargo]

what game is it

[west quiver]

GG @hollow cargo, you just advanced to level 7!

[wary bane]

the buff pop up doesnt show when i do windows + tab, i can see buff but not the pop up

is there anyway i can choose where the buff pop up goes on my screen? idk why after i close the game it pops up in the top middle of my screen

[spiral gazelle]

League of legends

[hollow cargo]

?

[spiral gazelle]

when i do damage to building its not counting

[grim pulsar]

yeah exactly

[hollow cargo]

The real problem is u playing league at all

j

jk

[spiral gazelle]

oh thanks

@hollow cargo do you want to party up ?

[west quiver]

GG @spiral gazelle, you just advanced to level 1!

[hollow cargo]

I dont play LoL

[spiral gazelle]

download it

league is great

only reason i got a pc

[hollow cargo]

looks kinda boring ngl

[spiral gazelle]

what game do you play ?

[hollow cargo]

Valorant

[spiral gazelle]

its solid game

[hardy zenith]

bro buff developers please fix your app. everytime i deal with one problem another comes up.

[west quiver]

GG @hardy zenith, you just advanced to level 1!

[hardy zenith]

now im getting a fraud error

[warm kiln]

wtf was this conversation @spiral gazelle

[hardy zenith]

no games are working at all

[warm kiln]

fr

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by ! a wild panda (Staff)

[timber breach]

If I have premium elite and open the buff box, will I have a greater chance of hitting something or maybe some better items?

[slender swallow]

i'm from italy and one year ago i was able to see all global and other country giftcards like steam and more.
but now i can see logitech ladibug startrek pubg and charity and buff things.
now i want to say something, i received some roblox giftcards from my friend wich they live in england and america, and italy.
im in italy, so, why im not able to see roblox giftcard wich is global?

[manic seal]

nope

[limber drift]

Why doesn’t it show riot gift cards in the shop for me I am in Europe

[manic seal]

can you ask them to send a screenshot of the store where shows thats roblox is global

[charred crane]

they could be out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[paper horizon]

when will be the next riot gift card be available

[brave pecan]

I am facing the same issue as i am from india and from the last 2 weeks i have the same cards of Zag, star trek, Neverwinter and PUBG other cards are not available

[manic seal]

#when_is_next_restock #870329411986149536

[sleek cargo]

XD me too they are avilable and i cant even buy them too

only with premium price

and no riot codes and it takes ages to count the games

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[brave pecan]

exactly bro i have been waiting for $10 amazon card and now it's not available 🥲

[craggy dove]

can som1 help me my acc is frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[craggy dove]

i already did that and it has been 3 weeks and it is stil frozen

[nova dawn]

anyone has on marketplace valorant gift card? i cant see even if its out of stock

[magic inlet]

Send ss with error message

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[steel estuary]

I wanted to ask again about the fact that I didn't receive the €10 gift card in the "The Meister Proper Kitchen Race" event despite asking both on Discord and the support team ?

[magic inlet]

I've already answered you #support-en message

[steel estuary]

I already opened a Ticket 2 days ago

[magic inlet]

An answer can take 7 business days

[pure coral]

I signed up on my iPhone using the "Sign in with Apple" option. Now I am trying to sign in on my desktop, but don't see that option.

[dry jetty]

sa

hello

[spiral gazelle]

come on buff get it together

[steel estuary]

ok, sorry didn't now my bad

[hexed grove]

when do i get the buff points for playing the master proper race?

or do i need to play it on mobile?

[mossy kayak]

Hi, accidently I have created another account on same PC/IP, now my account got suspended, What I suposed to do now ? xD

[candid talon]

Is it me or buff doesnt have items to buy?

My marketplace is empty

[lusty vault]

just you

[safe gulch]

Can someone help when I try logging into buff on mobile with my Discord account I get an error saying the link address doesn’t exist

[steep siren]

i keep on trying to play a game and it keeps showing "want to join our discord" or "wanna join our instagram?" i deleted it completely of my computer

[autumn dock]

It says that i need to verify my acc but im getting nothin on my email

[vital shuttle]

hay

[keen fog]

I downloaded Buff today and started completing challenges, but the challenges that I completed did not update on the buff app even though the overlay was active on my second monitor the whole time and still showed end game stats. Is there a certain time delay or refresh time it needs? I feel like 10 minutes would have been enough but it still is showing as if I hadn't completed the challenges

[unreal raven]

thats an error that started yesterday

sometimes it works sometimes it dont

[keen fog]

Will it apply eventually or is it just gonna need to be done another time and hopefully applied then?

[unreal raven]

cant tell, but wouldnt count on it being added later if it doesnt show up right away

[grim pulsar]

anyone know why weekly challenge for valorant isnt updating

[broken haven]

i didnt use buff for a very long time and when i tried to login into the account i made last time it says its frozen and i cannot make a new account do anyone have a solution for this problem PLEASE?

[glossy jay]

#open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[glossy jay]

try another browser

[glossy jay]

did you check spam?

[glossy jay]

what game?

[glossy jay]

restart overwolf

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[broken haven]

thanks a lot

[keen fog]

rocket league, it updated after i closed my game

[prime cliff]

its been a long time no riot card in the store can i know why? this only me ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[gusty sapphire]

anyone can help

[dark barn]

How do I redeem stuff?

[hexed grove]

when do i get the 500 buff coins for playing the master proper map?

do i need to download the games at the offerwall by the link there to get the buff points or can i just download it normally?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

On the marketplace. Click on the item you want to get, click buy, get the code from mail, paste on app. If it still on stock u will receive the item

[manic seal]

By the link

[manic seal]

24hrs after finishing the event phase i believe

Otherwise u might need to send a ticket

[hexed grove]

alright thank you👍

[west quiver]

GG @hexed grove, you just advanced to level 1!

[prime cliff]

not even out of stock it didnt show up any more

is this a region problem ?

[dark barn]

I can’t find marketplace

[dull island]

how i get premium role

[magic inlet]

Read again bot message #support-en message

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

#premiumrole-request if you have purchased Premium

[dull island]

i do

ty

[magic inlet]

Yw

[echo night]

Hi i cant see the riot gift card in the marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[echo night]

ok thanks

[gilded yarrow]

does anyone know what we do with our previous collection cards? as in the ultimate gaming set up. i have extra but there's nothing to do with them now. will they come back in the future? do they have any value?

[broken shoal]

I tried to log in with my google account, but it says "Frozen Account Not Allowed Exeption". What has happened with my account?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[flat kayak]

how get valorant points

[vagrant perch]

i didnt get anything + this happened with the gamer collection aswell....

[jade smelt]

same with me

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[slender swallow]

how can i have the card colleciton website?

give me the link

[jolly notch]

No weekly raffles at all. Whats going on with that?

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[magic inlet]

Atm nothing running

[jolly notch]

There also hasnt been a premium raffle in a month. This is part off what we pay for with premium so it seems a bit misleading to include it in the price page of premium

[slender swallow]

what you need to do in giftoin

how can i earn cards

[magic inlet]

If you have never used Giftoin so just sign up with the same buff email

[slender swallow]

yeah

[magic inlet]

Read bot message Info #support-en message

[frail smelt]

why does buff support take so long to respond to my support request

[charred crane]

why are there buff ads about roblox when you cant even get anything from it

[magic inlet]

An answer can take 7 business days

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[west quiver]

GG @tiny steeple, you just advanced to level 2!

[raw flame]

It jas been more than 7 work days and my account is still frozen

I hust made one with an diffrent email

[charred crane]

lol

lo

lo

;llloooolllll

[honest pagoda]

Are the collection cards any useful? Like do we get a reward if we complete the collection

[steady epoch]

for the 1000 vb do i have to open a ticket or i get it automatically?

[shy phoenix]

Yes

[magic inlet]

Exactly as you said

[honest pagoda]

So, are the rewards foxed or random?

[shy phoenix]

575 RP in League for the gaming setup

200 buff coins for the welcome collection

[honest pagoda]

Oh

[cloud sandal]

this is new?

[honest pagoda]

Since it's league, can we get anything in valorant?

[steady epoch]

does anyone know ?

[shy phoenix]

rarely, but sometimes, you can buy for buff coins if you are fast

[cloud sandal]

ticke tig

[raw flame]

Why cany i verify my accounts

[slow cargo]

Is the new challenge announced the same map or a different challenge?

[magic inlet]

you have to send a ticket and send proof

[steady epoch]

s okey

[deep iron]

league and other riot games' games

[steady epoch]

so the same as the 20 euro i got

[magic inlet]

Same map code

[honest pagoda]

Oh, cuz like for the past few months i dont even see valorant gift cards in the shop, not even out of stock, they're just not even there

[west quiver]

GG @honest pagoda, you just advanced to level 2!

[shy phoenix]

oh ok

[slow cargo]

but I finished it on the previous one and got reward, I cant again right?

[shy phoenix]

Yeah, cause people keep asking when will it restock if they see

[magic inlet]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[magic inlet]

You have to take one reward, and I don't think you do anymore, but you can #open-a-ticket and ask

[raw flame]

I made a new account and when i try and verify it says that my accounts cant be verified

[slow cargo]

alright thank you

[honest pagoda]

So, they are currently in restocking or is there any problem and they haven't been restocked for the past months?

[magic inlet]

Check spam folder. Alternatively the email may come late try to wait and if it still doesn't come send a ticket #open-a-ticket

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[wheat raptor]

The 1k vbucks at #announcements⭐ challenge, when does it end? (I need to know cuz im on holidays, away from pc)

[hardy trench]

Iam trying to redeem my buff point for riot gift card from. Almost 2 to 3 months do you guys removed riot gift cards from market place?

[cloud sandal]

probably atleast 2 weeks

[grave rover]

Im trying to buy end of summer collection card, but i dont get code in my email

[honest pagoda]

So its just not in stock when i check? Right?

Great

[wheat raptor]

Dam, alr thanks

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[steady epoch]

i did tyhe race in 1.48

shiiuu

[magic inlet]

No info about 5th September

[magic inlet]

Check spam folder

[dire sapphire]

is the map code working now for the mr clean? I would finish under 3 minutes and wouldnt get the 10 buffs like i was supposed to be getting

[neat rampart]

Hi I have emailed buff on 26th of aug abt the 20$ fortnite map thing they did reply but since then they have not given me my code how much time should I wait?

[magic inlet]

An answer can take 7 business days

[magic inlet]

No info you can try it

and see

[neat rampart]

They did reply but since then I've not received my code yet

[tiny steeple]

was the amount of XP required for the battle pass increased? i'm at level 62 and it takes 5,000+ XP to level each one and i swear last battle pass in the 90s is when it was 5,000+ per level

[neat rampart]

So I gotta wait another 7 days ?

[magic inlet]

I'm saying that the answer can take 7 business days

[grave rover]

now it says internal error

[magic inlet]

Try again

[honest pagoda]

Is there, currently any way of getting valorant points except marketplace?

[grave rover]

tried 4 times

[magic inlet]

XP is still the same maximum 404801 XP

[coral hare]

Hey can anyone tell how i can know in what date my premium end

[magic inlet]

Restart overwolf and try again

[grave rover]

worked

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[honest pagoda]

Also i dont see any raffles

[magic inlet]

You have to look up the payment history

[magic inlet]

Raffles nothing running atm

[honest pagoda]

Also how much vp is 20$ , my currency is different

[honest pagoda]

Ahhh, ok

[cloud sandal]

2150 i think

[cursive yarrow]

does the fortnite thing now work?

[magic inlet]

?

[honest pagoda]

Oh wow

Thats alot

[cursive yarrow]

the map, it doesnt grand the rewards

meister proper thingy

[magic inlet]

This issue is already reported. If you want, you can send a ticket #open-a-ticket

[autumn hull]

Hey, I completed the Master Proper Kitchen Race Map under 2 minutes. Can I get the 1000 vbucks and the $20 dollar gift card now? Or just one?

[worn basin]

can i still get v bucks if i done it earlier with the 20$ gift card

[magic inlet]

You must take one reward

[halcyon trail]

hey does this mean i won?

[autumn hull]

okay thank you

[worn basin]

can i still get v bucks if i done it earlier with the 20$ gift card

[grave rover]

Now i dont get the email with the code anymore. Why can i only redeem one? then i wait 5 mionutes and it still doesnt work

[magic inlet]

I'm afraid not, but you can #open-a-ticket and ask

[magic inlet]

It's set for 5 minutes on every purchase in the marketplace

[cursive yarrow]

yeahhhh but you know it keeps going on and we've got no more info than "we're aware"

[autumn hull]

then I would take $20 steam. how can I get the $20?

[magic inlet]

No check "Raffle Results"

[grave rover]

yes, but io've waited over 5 mionutes now

[magic inlet]

There's nothing we can do about it

[magic inlet]

Read here 👉 #announcements⭐ message

[cursive yarrow]

i know. it's just frustrating. but isnt it germany only?

[west quiver]

GG @cursive yarrow, you just advanced to level 10!

[magic inlet]

If it's reporting this error message then it hasn't run 5 minutes

[grave rover]

it didnt report the message of under 5 minutes. io click redeem for 30 buff and i should get email, but i dont get the email

[magic inlet]

This is for everyone $20 or 1000 V-Bucks gift card under 2 minutes, but Germany still has a Meister Proper tournament

[grave rover]

any1 gonna answer

[west quiver]

GG @grave rover, you just advanced to level 2!

[magic inlet]

What email do you use

[cursive yarrow]

okay so the 1000 buffs under 3 minutes are for everyone?

[grave rover]

the codes are coming but it says they are wrong

nvm they are working

[magic inlet]

1000 ? It's not 10 and yeah it's for everyone too

[honest pagoda]

How many cards do we need to get for the new end of summer collection ?

[cloud sandal]

What now? another ticker or i just wait

[cursive yarrow]

i def need some tips lol

[magic inlet]

Collect all collection card and you will get free code

[grave rover]

how?

[honest pagoda]

no i mean in total how many are there?

[dire sapphire]

Im still not getting the buffs for finishing under 3 minutes

[magic inlet]

You can complete it only 1x

[honest pagoda]

Hol up

How many cards do i have to collect to complete the collection

There must be a set, right?

Oh

[magic inlet]

each collection card 1

[honest pagoda]

So how many types of cards are there

[cloud sandal]

Which category i chose for this? In ticket

[deep iron]

12

[honest pagoda]

Do we get duplicates?

[grave rover]

yes

[deep iron]

yes...?

That's how collecting cards of any type works

[honest pagoda]

Oh

Tyty

[dire rock]

how do i claim my 1000 buffs when i complete the race in under 3 minutes?

[cursive yarrow]

"rewards will be distributed manually"

when tho

[dire sapphire]

also, if its being distrubuted manually, mine still says incompleted even though ive finished it several times under 3

[jade pilot]

what now?

[frail smelt]

ok

[jade pilot]

this is so confusing

[dire sapphire]

i was able to claim for the 5 minutes but not the three

[west quiver]

GG @dire rock, you just advanced to level 1!

[next quail]

now?

[stable cradle]

How can I join this #announcements⭐ message

[west quiver]

GG @stable cradle, you just advanced to level 8!

[earnest quest]

why dont i have riot cards in my shop

????

[blazing moss]

guys why do i keep on getting this popup INGAME about the intel promotion that's going on

like idm the buff page that goes on my screen when i am not actively playing, i can always close it or move it to a corner, but this one cannot be moved and it's horrible

[dire sapphire]

idk for sure but it might be a promotional event, i think you can disable it but im not sure how. i would assume in the settings where you disable the post game pop ups

[blazing moss]

i'll try it now, my solution so far has been to manually close overwolf from task manager

[west quiver]

GG @blazing moss, you just advanced to level 1!

[blazing moss]

which doesn't let me get any buff points

from the bp or quests

[proud swan]

Hello guys, my account was suspended for not using it for a long time how can i gaine access to it again ?

[blazing moss]

how is one supposed to get 500 points in 1 session

[hollow cargo]

apparantly its 500 points in the entire event

[dire rock]

me too

[marsh lantern]

In a single session, not in the entire event

[dire rock]

how can i fix not receiving the 450 buffs even though i did it in under 3 minutes?

[marsh lantern]

They’ll be granted manually as it says on the offer

Check the offer every now and then

To see id you can claim them

[dire rock]

oh alright thank you

[hollow cargo]

How do I check if I can claim them

[versed stone]

is that thing world wide or as usual for some counties only ?

.-.

[marsh lantern]

Click on the offer and check if it says “claim”

[marsh lantern]

Check your offerwall

If it’s there, you can participate then

[ashen mural]

We can no longer buy Valorant Points?

[versed stone]

it is there :D yai

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[proud swan]

Hello guys, my account was suspended for not using it for a long time how can i gain access to it again ? And how much time does it take for it to be restored?

[versed stone]

so how could we submit the run or something like that ?

[cloud sandal]

so if i claimed the under 5 minutes then if i done it in under 2 minutes they should track it? And grant the prize

[sick moat]

I have a question, so if the map is completed they don't give V-Bucks as such? They only give buff points or a steam amazon gif card and RP?

[cloud sandal]

idk if you send ticket to them they might grant you vbucks

[robust sphinx]

hello, can I ask if there is a fix to this?

[marsh lantern]

It's manually checked

[unique violet]

I have just 1 question!
What is this MarketPlace?
I started BUFF only because of Valorant, but sometime after, Rio Gift Card went missing from MarketPlace, but I still had Steam and Amazon Gift Cards, now they are gone too.

[oak dune]

yi

yo

does buff support albion online?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get $20 gift card of your choice #announcements⭐ message

[dry mica]

how do i claim the 500 buff?

[west quiver]

GG @dry mica, you just advanced to level 2!

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[unique violet]

that is the thing I was bugged about, now I'm confused if either those gift cards are out of stock or removed from my region since I dont se em, I only play Valorant so I cant do Fortnite Race, thanks for offer

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[stable cradle]

Evil princess Is fortnite event api fixed?will after completing in 3 minutes will I get 1000 or 10 buffs?

[dry mica]

how is this responding to my question]

[stable cradle]

Having same issue related questions so? Sorry

[dry mica]

oh ok

nah nah its ok

[stable cradle]

Evil princess where can I do have to register or join for this #announcements⭐ message

[stable cradle]

Also this

[frigid crater]

do things like that :

when i enter my mail i should enter the mail also used on buff ?

[dry mica]

would really like to get an answer

[charred crane]

valorant intel gamer popups not showing

help me please idk if im gettying the points or not

[magic inlet]

Please read the terms

[magic inlet]

Did you earn some buff points in match ?

[charred crane]

i mean i havent played the full game yet it just dont show the pop ups

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[west quiver]

GG @radiant prism, you just advanced to level 2!

[radiant prism]

I want to ask when I receive a reward from this fortnite map Meister Proper I completed all 3 tasks but only one was counted

[hollow cargo]

same for me

[marsh lantern]

When they manually check it

[hollow cargo]

Me and @sinful moth sent eachother cards and they're not showin up in our accounts

[radiant prism]

okay thank you

[sand remnant]

i cant see annygiftcards can annyone help me

[sinful moth]

Yes we didn't get the card we sent to each other

[sand remnant]

all i see

[hollow cargo]

look harder

[sand remnant]

bro... there arent anny riot fortnite or other giftcards only star trek logitech and lady bugg

[hollow cargo]

where are you

[sand remnant]

the netherlands

eu

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[devout burrow]

there is no riot cards

[opaque karma]

hi

what is the regions off this race

[marsh lantern]

Read bot above, please

[marsh lantern]

Any region ig

[sinful moth]

.

[opaque karma]

how i grab the 1000 vbuck if i finish the race gan be riot money??

[marsh lance]

How do the raffles work?

[opaque karma]

can someone respond me pls

[sinful moth]

Can we do this in mobile

[stone seal]

buff fell off we used to get Battle.net cards ,fortnite and now all we got is riot and EA

[frigid crater]

how can i get my reward since i did it i install opera gx

[dire rock]

did u get the 4500 buffs?

[opaque karma]

to yet

i want staff help to get

[dire rock]

?

[opaque karma]

i wnat help to get it

[dire rock]

ohh alright

[dry mica]

if i complete the race a couple of times under 3 mins do i get the prize a couple of times? or is this a one time thing

[opaque karma]

u need to get under 2 minutes

u NEED to do 1:59:999

[slow cargo]

Does the under 3 mins reward still not work?

cause I still dont get anything

[opaque karma]

thaats a bug that buff never resolved

idk why?

[hexed grove]

why do i not get buffs when playing games? yesterday i got buffs and today not

[jade smelt]

what should i do?

i didnt get anything

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[magic inlet]

which games

[jade smelt]

there is literally not "open gift" or anything there

[magic inlet]

check if you have the same BUFF email (Giftoin)

[jade smelt]

yes i do

[magic inlet]

Did you also refresh the page ?

[jade smelt]

yes many times

[opaque karma]

evil princess can u help me

[opaque karma]

.

[magic inlet]

That's weird if you signed up with the same email so it should work fine :/

[opaque karma]

.

[jade smelt]

yeah i open ticket they didnt respond yet

[magic inlet]

An answer can take 7 business days

[opaque karma]

aaaaaaaaa help me pls

evil

[jade smelt]

open ticket in #open-a-ticket then they will text you and you have to comfirm gmail and show them proof, after that they will give you prize

[opaque karma]

Ok

Thx

[hexed grove]

In fortnite

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[hexed grove]

thanks it worked

[timber breach]

.

[hexed grove]

and i still didnt got the buffs for playing the master proper map 24 hours ago

[opaque karma]

i cant reinstall buff

[pure glacier]

I do the missions in the buff but the mission I do does not go to the buff, it asks me to do 10 headshots, I do it but nothing happens, how can I fix it?

[jade moss]

i didnt find riot cards or any games cards in my shop why

[timber breach]

because its out of stock

[jade moss]

noooo its not showen at all

[timber breach]

because its out of stockkk

[jade moss]

are you sure

i think the rigion must be change

?

I found just this in the shop

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles. Atm is running a Fortnite race in which you can get a Riot access code $20 card #announcements⭐ message

[magic inlet]

Did you earn some buff points in match ?

[neat rampart]

Till when we can earn the 1000 v bucks card?

Like date

[quiet saddle]

i cant sign in or make account

[opaque karma]

.

[delicate thicket]

i ve create a account and i m connected on my phone but when i try to connect on my pc it say invalid passxord or email

wath can i do ?

[marsh lance]

Can sb explain raffles?

[timber breach]

where i can get 1000 buffs for this

[hexed grove]

why do i not get my 500 buffs for playing the master proper map 24 hours ago?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[rigid sparrow]

Lıke lottery

[marsh lance]

I bought a ticktet a few hours ago how do I get the price if I win something

Is there a specific time or something

[magic inlet]

Participate in what running for a prize and the number of winners can win a prize. Winners are random

[delicate thicket]

i ve create a account and i m connected on my phone but when i try to connect on my pc it say invalid passxord or email
wath can i do ?

[west quiver]

GG @delicate thicket, you just advanced to level 1!

[delicate thicket]

can someone help pls

[pure glacier]

just experience

not complate mission

[magic inlet]

Try click forget password

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[pure glacier]

ı do that but nothing happend

[magic inlet]

It's written there, follow these step

[magic inlet]

Send ss of your transaction

[marsh lance]

when is the next

[magic inlet]

No info

[marsh lance]

alright

[magic inlet]

Send ss of your transaction

[pure glacier]

okey problem solved thanks

[west quiver]

GG @pure glacier, you just advanced to level 1!

[flat kayak]

Which one is Valorant?

[magic inlet]

Riot Access Code Global or your region

[dreamy wyvern]

what are all the ways to get collection cards? is it just /daily and through the store for 15 buffs?

[magic inlet]

Yep

[magic inlet]

or giveaway Giftoin bot

[dreamy wyvern]

oh okok

ty ms princess

[sleek cargo]

yo evil princess

how does the fortnite race thingy work

[magic inlet]

what exactly do you mean

[sleek cargo]

like

when i complete it

how do i get my reward

[magic inlet]

Which reward

[flint sparrow]

how do i get the 500 buff coins from the event?

i finised it but i dont see 500 coins?

[magic inlet]

it's written right there

[flint geyser]

why doesnt it work

yea same

[sleek cargo]

yea after i finish

what do i do

XD

[flint sparrow]

i did it but how do i get the 500 coins?

like i finished the event on fortnite

[magic inlet]

Is this your first time playing this map or have you played it before ?

[flint sparrow]

first time

[sleek cargo]

everyone does not know how to claim the thing

the buffs

[flint geyser]

it doesnt work ive done it under 3 minutes

[flint sparrow]

litterally just downloaded fornite and played the map

[flint geyser]

evil princess can you fix it

[west quiver]

GG @flint geyser, you just advanced to level 1!

[flint geyser]

?

[ember gate]

I keep getting a offline error but I’m online

[somber shore]

is buff still supplying riot gift cards in EU?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try closing overwolf on your task manager and open buff again

[raven briar]

I cant find roblox in the game section even thought I get ads for roblox buff

[flint geyser]

princess ali anything about the fortnite map thing

[green dragon]

Can i have 2 pc for 1 account ?

[grave rover]

im wondering how much 1000 buff is worth in usd

[tired surge]

hi

to get the 20$ amazon gift card from the race,I just need a picutre of the end under 2min?

[flint geyser]

it shouldve given it but it doesnt

[grave rover]

it is given manually

[marsh lantern]

Roblox only gives xp

[flint geyser]

@grave rover fr

[grave rover]

yes

[flint geyser]

how do u have to submit it

[marsh lantern]

Yep

[flint geyser]

wait nah i meant the buff for under 3 minutes

[raven briar]

what does xp do

[grave rover]

thourgh itecket

[marsh lantern]

It's the same

[flint geyser]

oh ok

[marsh lantern]

It's written on the offerwall

[flint geyser]

so i sent that

send that

?

[marsh lantern]

No need

They'll check it

[flint geyser]

huh

[grave rover]

cwgo

[marsh lantern]

You can level up the battlepass

[flint geyser]

oh shoot

wait where do i submit it theo

[marsh lantern]

You don't have to submit it...

[grave rover]

it says manually

[marsh lantern]

Wait until this event ends and they'll check it

[marsh lantern]

You don't have to send a ticket

[grave rover]

another mod told me to send a ticket

[marsh lantern]

You don't have to

They'll check it and you'll be able to click "claim" if everything is alright

[flint geyser]

ok

so i can just claim it rn

[marsh lantern]

When it says "claim" you can click there

[flint geyser]

ok

[marsh lantern]

Wait until it does

[flint geyser]

i didnt start it

ty

and if i finish under 2 minutes

what do i do

go to a ticket

?

[marsh lantern]

If you want a giftcard, yep

[flint geyser]

ok

wait princess

sorry how do i make a ticekt

[marsh lantern]

#open-a-ticket

[flint geyser]

alr ty

[magic inlet]

This will be manually handled by BUFF team at the end of the event

[flint sparrow]

so the 500 coins will be manually given out at the end?

how will buff know if i completed the race at all?

[wispy spindle]

I did it under 3 mins but i havent grotten 450

[west quiver]

GG @wispy spindle, you just advanced to level 1!

[magic inlet]

Probably

[magic inlet]

This will be manually handled at the end of the event

[hexed grove]

for playing the race? because i didnt got it although i played it 24 hours ago

[flint geyser]

evil princess

[west quiver]

GG @flint geyser, you just advanced to level 2!

[flint geyser]

i clicked start earning now do i just do the race

[somber shore]

when the next raffle in EU?

[west quiver]

GG @somber shore, you just advanced to level 1!

[magic inlet]

No info

[flint geyser]

I finished it under 3 minutes now waht do i do if its distributed manually how are they supposed to give me my points

[flat elm]

same, im guessing you just have to wait til the end

not sure though, i just got here

my rewards chart thing says they're incompleted

but i did all but the under 2m one

[stable hollow]

Where can you see this in the Buff app?

[flat elm]

here

if it loads

[manic seal]

Send a ticket #open-a-ticket

[flat elm]

there

[stable hollow]

Oh, thank you

[flint geyser]

yea but do i have to send a picture

[magic inlet]

This will be manually handled by BUFF team at the end of the event

[flint geyser]

its not possoble to do under 2 minues lmao

[flat elm]

guys

[flint geyser]

u gotta cheat lmao

[flat elm]

i just got the under 5m one

[flint geyser]

yea same

[flat elm]

just wait, it might give you yours

[magic inlet]

Yes, it's possible a lot of user have already finished under 2 minutes

[flat elm]

the top one for me shows someone called scrublord at 2:12 though

[flint geyser]

im wondering how

[stable hollow]

How do I know that the support saw my ticket for beating the map in under 2min, because I have not yet once gotten a response to one of my send tickets.

[flint geyser]

ytea the top is 2:12

[manic seal]

When did u send the ticket

[stable hollow]

The one for under 2min like yesterday, but like all my tickets before werent answered so yeah

[manic seal]

When was ur first one

[worldly fulcrum]

How do I get the buff points on it as well

[flint geyser]

mico can you answer mine to plz

[worldly fulcrum]

I keep completing it under 3 mins, but it doesnt register

[manic seal]

Whats the question

[stable hollow]

I dont know like 2 months ago or something, it was about some sort of problem with something, cant remember it

[flint geyser]

my ticket

i just sent it

[manic seal]

Points will be given at the end of the event

[flint geyser]

how do i sent prroof

[worldly fulcrum]

Oh alr tysm

[flint geyser]

look

i have it

[manic seal]

Dont sent a ticket, it will be given at the end of the event, just was informed

[flint geyser]

ok

[manic seal]

Save the screenshot tho just in case

[flint geyser]

but how will they know

ok

yea

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[worldly fulcrum]

Should i screenshot every race

[timber breach]

what can i do when i have under 3 mins in fortnite race

[stable hollow]

Thanks for helping, solved it

[west quiver]

GG @stable hollow, you just advanced to level 1!

[dull island]

i do it in under 2 minutes, and nothing

[flint geyser]

u ogtta screen shot it

[worldly fulcrum]

Does the incomplete "under 3 mins race" supposed to be filled after doing it or will it show up as completed after the event?

[dull island]

so i have to save it, at least the event end?

[flint geyser]

yea

[stable hollow]

It was said that it will be handled manually at the end of the event

[stable hollow]

.

[worldly fulcrum]

Alrighty just making sure 🙂

[opaque karma]

someone can help me pls?????????

[magic inlet]

https://support.overwolf.com/en/support/solutions/articles/9000222580-overwolf-troubleshooter

[dull island]

okay, i have my screenshot, i hopping i get the reward

[flint geyser]

send it

[dire rock]

usually at what times do the valorant gift cards restock?

[magic inlet]

#when_is_next_restock #870329411986149536

[quiet saddle]

when does my account get unfrozen?

[quiet saddle]

why does it take so long?

[hexed grove]

Sorry for asking the question a few Times, but why do i Not get my 500 buffs for playing the master proper Race map?

[worldly fulcrum]

They said they'll distribute them manually after the event

[hexed grove]

Yeah but this Quest which i did with the 500 buffs disappeared somewhen today it isnt the Quest/Event which came Out today

[west quiver]

GG @hexed grove, you just advanced to level 2!

[dull needle]

Does anyone know when the Fortnite event ends?

[tired surge]

Buff.game/contact-us

this is the right email?

my gmail cant find it

[fierce mauve]

riot cards never came back to the market LOL

[cerulean turret]

hi, for the fortnite event, i finished the map under 3minutes

how do i get my buffs?

[stone seal]

you dont

its a bug

[dull needle]

Will we be compensated?

[cerulean turret]

oh i think (i may not be right) but from the earlier convo. You get buffs once the even is over....

[cerulean turret]

its out of stock....rn

[random shale]

how come for most sessions buff doesnt track any matches? none of what i did even goes to the challenges, i think this whole app is just a scam atp, i would have way more buff points if the app actually tracked all my games like its supposed to

[cerulean turret]

idk, after the recent update, the app seems laggy at giving me buffs

[dull needle]

I've noticed there's maybe a 30 min delay with recieving buffs

[cerulean turret]

the challenges don't track correctly; and yes, i have reinstalled the app freshly too

[dull needle]

Dw you'll get them

[random shale]

no

the app doesnt track some things correctly pretty often

[dull needle]

In my experience it's worked fine

[random shale]

and even if i do do the challenges, the challenges dont track any of what i did and end up resetting by the end of the week

[dull island]

how many buff do you got

[cerulean turret]

not rn, it worked fine before the update couple days ago

[west quiver]

GG @cerulean turret, you just advanced to level 3!

[random shale]

ive played around 6 games this week but only got 1 game tracked

[cerulean turret]

rn, its just doesn't track anything

[random shale]

and i think the app has way too many pop ups for no reason

[cerulean turret]

the challenges dont work rn, but i get buffs from post games tho......

[random shale]

especially the ones where you have to wait to close, they take too long and they lag everything cuz theres like 3 of them after every game

[cerulean turret]

meh, i got used to it.....

also nice pfp

[dull needle]

156

[west quiver]

GG @dull needle, you just advanced to level 2!

[dull needle]

I only just got Buff 3 days ago and have been playing with it sparingly

[fierce mauve]

any idea when its coming back to the market?

[west quiver]

GG @fierce mauve, you just advanced to level 1!

[cerulean turret]

its randomized...

[fierce mauve]

[glossy jay]

what games

[cerulean turret]

i mean tbh, its to give everyone a fair chance

[glossy jay]

buy premium then

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[glossy jay]

your marketplace shows whats available to your specific region and/or global availability

[fierce mauve]

i never got the chance to got at least one

[cerulean turret]

i was able to get it multiple times. Just check the shop like 2 times a day; and ur chillin

[glossy jay]

#off-topic-english

[inland cloak]

So I see the main offerwall thing for the fortnite race, why is it slightly different then the one on the lounge screen of my app?

[west quiver]

GG @inland cloak, you just advanced to level 1!

[inland cloak]

Are both running together?

[jagged belfry]

where do we send our proof for doing the fortnite race in under 3 min

[tardy halo]

do you actually recieve 500 points? and how do you get them after you have done the race

[jagged belfry]

idk you can get the 50 but i think the other rewards are given after the event

[obtuse dragon]

is it fixed?

[cloud sentinel]

Hi, anyone know if these coupons can stack for 1 order?

like if i redeem more than one of these can i use more than one of the coupons for 1 order

[tardy halo]

nah i did it and it only allows one coupon for the order

[cloud sentinel]

thx!

[clear egret]

Hi, I finish run on this map under 3 min. How to get reward 1000 points?

[tall nymph]

Hi

Can anyone help me

@abstract hound

How do I play