support-en

[oblique vortex]

fix it myself ty

[magic inlet]

If you have never activated the card and it says it has already been activated, you can get a new replacement code that you don't have to worry about 🙂

Value of the card ?

[magic inlet]

If you don't have any question go to #off-topic-english

[bronze citrus]

i cant reedem them bc is never on the market, im waiting so much time and dont have a riot gift card yet. I really need to know when the riot gift card is on the market

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[bronze citrus]

but it's been like this for a long time

😭

[magic inlet]

Unfortunately this is an API issue. You can also participate in with Raffles

[muted dagger]

50€

[magic inlet]

Logitech G coupon can be activated above 130€

[muted dagger]

ohh that's what the 130 meant
thank you ! i think there was a mistranslation on the website

[magic inlet]

Unfortunately the description is wrongly written, it should not be below, but above

[prime crater]

What's wrong with the new update?

it turns black after i update it 🤣

[high veldt]

riot cards are available and im getting the codes but every time it says internal error

and now its not sending codes anymore

[magic inlet]

Please be patient and wait for an answer (ticket)

[magic inlet]

Restart Overwolf and try again

[high veldt]

out of stock a few seconds ago 😭

[paper sapphire]

i need help,i finnally got minecraft on laptop but my account got freeze

[magic inlet]

Unlucky, keep on trying

[magic inlet]

Send ss with error message

[charred crane]

Does buff work on console?

Like can I download it on my laptop and play on my ps5?

[brisk otter]

your not getting it

im not getting it

its not worth trying

[magic inlet]

No BUFF work only PC or Mobile app (Android/iOS)

[unreal nacelle]

with the most recent update where can i find my daily tasks?

[paper sapphire]

Ss

[paper sapphire]

What do you mean

[unreal nacelle]

screen shot

[magic inlet]

ss = screenshot

[magic inlet]

Aren't you talking Daily Challenge task ?

[unreal nacelle]

yes that what i'm talking about. It used to show up under the game i'd pick but now it's only weekly challenges since the update

[magic inlet]

Unfortunately in the new update they have not been added but they are still available, it's unfortunately annoying that they are not visible but you can see the transactions. If you want, I can post a full list of all daily challenge and premium challenge

[unreal nacelle]

yes please... i personally only play league but i'm sure others who use it would appreciate that

[magic inlet]

Daily challenge

• Games count 10x
• Victory count 7x
• Earn a total of 10 buff points

Premium challenge

• Play a total of 150 minutes

[unreal nacelle]

Thanks!

[west quiver]

GG @unreal nacelle, you just advanced to level 1!

[charred crane]

2 months and still no valorant point in the store

[novel wasp]

why there is no cards in eur server

its been almost one month

[novel wasp]

yeah exactly

i lost my 8$ premium for nothing

[charred crane]

time to unistall buff I guess

there was card back then

[kindred badge]

did buff remove supercell games on pc?

[fervent acorn]

Can't buy Riot Points anymore?

I couldn't find it in the marketplace.

[marsh lantern]

You can use it on mobile

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[fervent acorn]

So it's out of stock right now, but will it come back into stock in the future?

[kindred badge]

the weekly challenges are gone for brawl stars and clash royale on pc

[west quiver]

GG @kindred badge, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Some weeklies are bug atm and not appearing

[fervent acorn]

Thank you Ali

[marsh lantern]

Already reported tho

[fervent acorn]

Where are u from?

[kindred badge]

did buff get an update on pc?

[marsh lantern]

Yep

[kindred badge]

ok ty

[worn umbra]

is buff premium auto renewal

[distant night]

yeah

[worn umbra]

ho do i turn it off

[sacred nova]

Does anyone know how to relink clash of clans since I started a new account and wanna get rewards for playing it?

[timid flare]

that valo match just ended

it was unranked

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by ! a wild panda (Staff)

[glossy jay]

unfortunately no

[glossy jay]

restart overwolf and see if that helps. alternatively it might just need time to update. new buff update has made the client slow and buggy.

[serene nacelle]

How can I unfreeze my Buff account?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[blissful epoch]

Is anyone else's marketplace just a black screen?

[celest tinsel]

why did i get a error when i typing the verification code?

[jaunty compass]

+/

[celest tinsel]

?

[mint gull]

wait when is next giveaway? Anyone know?

[blissful epoch]

I swear I'm purchasing the riot gift card but when I recieve the code it says it's an "internal error." Also I tried to make the purchase at 8:30-8:32 but it says that it was purchased 10 min ago after the attempted purchase, I should've recieved the gift card but didn't and it ended up with someone else even though I made the purchase first...am I unlucky, stupid or is somebody messing with me?

[celest tinsel]

or we got maybe scammed

[blissful epoch]

maybe

[celest tinsel]

i think you can get it in 30 min when the shop refresh

i want to buy the 10 dollar steam card

for my friend to play lethal company

[blissful epoch]

nah it's out of stock also for me it only gets back in stock 8 hours or so from every restock

[celest tinsel]

is a riot gift card in youre shop?

[blissful epoch]

it's in my shop but it's been sold

[celest tinsel]

what

in my shop is no riot gift card

[blissful epoch]

like I can see the riot gift card but it says it's been bought

weird

Must be region difference

[celest tinsel]

maybe its because we are in different country

yeah

[blissful epoch]

Wonder if there's someone, an employee, I can email about this bc I'm just wasting my time and losing patience

[celest tinsel]

i think in 9 min i get a code maybe

[blissful epoch]

for me I get the code as soon as I press redeem

but I input the code and someone else ends up getting

[celest tinsel]

me waiting for the another code

[west quiver]

GG @celest tinsel, you just advanced to level 2!

[celest tinsel]

but i dont get it 😦

[solar tundra]

when are u guys gonna fix the marketplace,, after the patch i cant purchase anything on it

stuck here even after reinstalling

no codes received

[celest tinsel]

i got the steam card 😄

[solar tundra]

been complaining this thing after they patched like 4 days ago

[celest tinsel]

...

[manic seal]

same

[celest tinsel]

bruh

[manic seal]

you reloaded too many times and you got rated limited, try again in 10 min

[celest tinsel]

i send the code to my friend and he got 9,19 $

[manic seal]

prob the item got out of stock, try restarting and try again

[manic seal]

nope, no info

[solar tundra]

so its just not me having problems

[manic seal]

prob other people got it before than you

[mint gull]

ok

[manic seal]

you can send a ticket #open-a-ticket

[manic seal]

check spam

[solar tundra]

lol fix it its not in my spam

[manic seal]

what card did you claim

[celest tinsel]

steam card

10$

What should I do now if my friend needs 56 cents?

[manic seal]

thats a screenshot from ur friend?

[celest tinsel]

yes

[manic seal]

how much is 10$ in euro

[celest tinsel]

idk

[manic seal]

9.16 euro

[celest tinsel]

i ask my friend

[manic seal]

you got the 10$

i dont see the issue

[celest tinsel]

not realy

[manic seal]

wym

[celest tinsel]

i buyd for him the germany steam card

[manic seal]

you said you got 10$

10 usd

[celest tinsel]

yes and no

[solar tundra]

@manic seal whats your role here just curious cuz you really dont help things around and dont get mad im just wondering

[manic seal]

wym

im buff discord support

[celest tinsel]

i got the code and give it my friend

and he said he got 9,19$

[manic seal]

can you send a screenshot of the item on your inventory

[solar tundra]

this is a support room not just chating right

[solar tundra]

u know what nvm

[manic seal]

10 usd card

your friend used it on an euro account

[solar tundra]

things are broken

[manic seal]

10 usd = 9,16 euro

[celest tinsel]

...

bruh

what now?

[solar tundra]

lmao honestly thats stupid

[celest tinsel]

noooooooo😭

[solar tundra]

u bought steam card in USD of course it will be exchanged

lmao

[celest tinsel]

i didnt know

[solar tundra]

thats stupid

lmaoo

[manic seal]

if u dont have more buff related questions, please go to #off-topic-english

[solar tundra]

my problem is the marketplace

pls fix

[manic seal]

send a ticket #open-a-ticket

[celest tinsel]

why is it in germany know?

[manic seal]

wym

[celest tinsel]

my brain is no more working

in the store is it in germany and in my inventory is it global

[solar tundra]

$10 of steam card in USD available to buy in DE

[manic seal]

its a visual bug

[celest tinsel]

oh

ok

[manic seal]

when its on your inv shows as global bc a visual bug

[celest tinsel]

can i buy a 0,56€ steam card somewhere?

[manic seal]

uh idk Thats not a buff question

talking about another apps its not allowed

[solar tundra]

its on your platform

[manic seal]

still

you can dm them

[manic seal]

if you dont have more questions about buff, please go to #off-topic-english

[kindred badge]

Did buff remove brawl stars and clash royale on pc?

[manic seal]

they did never worked on pc

just showed the weekly challenges

which you have to complete on mobile

[kindred badge]

yeah did buff remove bs and cr weekly challenges on pc?

[manic seal]

yes

[kindred badge]

do u actually know what I'm saying?

[manic seal]

weekly challenges of mobile games that used to show on pc

yes i know

they arent there anymore

[kindred badge]

ohhh ok ty

[manic seal]

removed atm

no info if they will be back

[kindred badge]

got it ty

[celest tinsel]

why? 😦

[west quiver]

GG @celest tinsel, you just advanced to level 3!

[shy phoenix]

After 10 hours of playing 😦

[formal veldt]

Why did buff removed RP girt cards from buff store?

Any idea when they'll be coming back

[celest tinsel]

they worket on pc. you just needed buff on mobile and do the bs, cr or coc quest on mobile and claim it, then it should worket on pc

and why is half of the games in the quest not showing?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

you need a mobile device to do them

so yea dont work on pc

buff doesnth have a direct tracker for it on pc

[magic inlet]

Do you play with a controller ?

[shy phoenix]

No

[tardy wasp]

how do i navigate to tft?

[magic inlet]

You have not been AFK or using Auto clicker

[shy phoenix]

It's Rust and wipe day, I've been moving a lot

[magic inlet]

Some challenges are missing and it's already reported and it will be fixed soon

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[shy phoenix]

No need, it's working properly since then, but there are a lot of issues recently

[tardy wasp]

will i be compensated for unclaimed challenges?

[indigo sun]

how do i get cards for the collections?

[magic inlet]

Most tracking can also cause the Overwolf issue

[magic inlet]

I don't think that's possible. Sorry

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[spice shale]

I recently emailed an employee about a concern and they responded with "I’ll get back to you as soon as I’m updated." Does anyone have any experience on how long this typically takes

[marsh lantern]

It can take a few days

Weekend's gonna start, so maybe you'll have to wait a little bit

[spice shale]

Unlucky, thank you tho

[drifting raven]

hey i returned to buff after a year and i have question, Do marketplace have lol rp, or steam gift cards anymore sometimes or its only to find in raffle?

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[weak timber]

are valorant points available in malta?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[weak timber]

thx

[charred crane]

#game-status

in india what time will i get riot gift card ?

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[celest tinsel]

How am I supposed to do the weekly brawl stars quest, when its not on pc?

[marsh lantern]

On mobile

[celest tinsel]

There is no weekly quest

[marsh lantern]

There should be on mobile

If you're premium

[celest tinsel]

Wait what?

Why Premium?

It was on PC free

:c

[tardy halo]

Damn thats tragic asf

Bs weekly quests were free poibts

[lunar prism]

why my buff isn't tracking minecraft

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Evil Princess (Staff)

[quartz crystal]

how to unfrozen my account?

[tired grail]

buff add minecraft 1.21

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Evil Princess (Staff)

[timid adder]

guys i tried claiming my welcome collection card, and when i pasted the url in the web it showed an error. what am i supposed to do?

it shows this

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[timid adder]

the page doesnt open

what should i do?

[magic inlet]

It works fine for me so it's an issue your ISP

[timid adder]

hmm

i tried changing my net and it still doesnt open

sadly

[magic inlet]

Not even this ? -> https://wallet.giftoin.org/a/buff-1/auth

[timid adder]

nope

it shows the same thing

[manic seal]

Change dns

[timid adder]

ok ill try in a bit

[west quiver]

GG @timid adder, you just advanced to level 1!

[timid adder]

it doesnt work

[magic inlet]

If changing the DNS does not work, contact your ISP

[timid adder]

okay

[pearl field]

Is someone playing hearthstone with buff.game ? The app on desktop tracks playtime but not ranked wins for the weekly challenge?

[fiery minnow]

This problem exists for several months already. I recently contacted support about it. They got my gaming logs for analysis and say that they are working on it and can share no additional information at the moment. I wish they would at least exchange the non-working "ranked" goals meanwhile... 😐

[pearl field]

thx for the fast answer 🙂

[solemn violet]

Why can't I find the RPs in the market

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[tidal wigeon]

hi i filled form about frozen account
since 6 days
if the account unfroozen they will sent to me email said that ?

or my account will auto unfreeze with out any massege from buff in email ?

[magic inlet]

Filling out the form Unfrozen account you do not receive any message/email

[cloud sentinel]

Why am i getting ads, Im paying for premium

these popups in game are annoying asf

[magic inlet]

Restart Overwolf

[cloud sentinel]

what do you mean by restart overwolf? I exited the client and restarted it twice, still getting the side popups in the game

[manic seal]

ads or pop ups

since ur question was about ads

[cloud sentinel]

playing val rn, getting the paramount ads in the bottom left every post round

[hushed pewter]

has anyone actually gotten the giftcard from the buff boxx

i just curious

[paper sapphire]

frozen account

idk why

[crisp moth]

...

[cloud sentinel]

This

[cloud sentinel]

This

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

is there an active event on buff of paramount?

if its just an ad, try restarting overwolf completely

[hushed pewter]

has anyone gotten a giftcard from the buff boxes?

[cloud sentinel]

wym by event?

[west quiver]

GG @cloud sentinel, you just advanced to level 1!

[manic seal]

sometimes theres pop ups from events

[manic seal]

prob

[cloud sentinel]

so it'll go away soon?

[hushed pewter]

what is the chance of getting one

[manic seal]

they are on app, cant check rn, im on my work pc which uses linux

[hushed pewter]

oh

[manic seal]

if theres an event, when the event ends, wont show these events pop ups

[cloud sentinel]

ok thank you

[slender mantle]

buff doesn't tack my fall guys matches, it will show the match start pop up, but whem the match ends, it doesn't show up, and when i exit out of the game, it says it didn't track any matches

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[slender mantle]

this isn't helpful

all of those were already enabled and buff autostarts when i launch fall guys

[west quiver]

GG @slender mantle, you just advanced to level 2!

[slender mantle]

it shows the match launch screen but doesn't track the match afterwards

[magic inlet]

Send ss of your Overlay&Hotkeys

[slender mantle]

it's all default

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[crisp moth]

how much time does this take to take effect?

[dry forge]

I don't get a buff reward in Overwatch 2 and in Fortnite the reward display doesn't even show up after I activated a booster, but in the Meister Proper task the points count but aren't shown either. Please help

[manic seal]

restart overwolf and try this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

WHY ARE THE RESULTS NOT LOADING

If you getting the white BUFF logo and it won't load. Please try a different game than the one you reported (Event-based games). If it does not work from other Event-based games you have reached the daily limit buff points. Try playing tomorrow and it should reset your daily limit

Summoned by Evil Princess (Staff)

[harsh ibex]

I keep getting this ninja turtle ad while playing my games. How do I turn it off?

[bright hemlock]

Fall Guys back in the Challenges roster with the other games, no Announcement, no Latest News, does anyone knwo whats going on and when over there?

[west quiver]

GG @bright hemlock, you just advanced to level 3!

[frigid arch]

when was the last time the marketplace get updated

[magic inlet]

When you click the Marketplace tab, you get updated marketplace

[frigid arch]

yea but with new stuff

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[prime crater]

the black screen is gone!

[magic inlet]

#info-and-rules

[prime crater]

no pinging? mb

[dreamy wyvern]

why am i getting ads

i still have premium booster

its just ads randomly

[hexed agate]

Why we can't earn buff points for playing Tft in mobile?!?

[magic inlet]

Only 3 Supercell games or mobile quests are available in the mobile app to earn buff points

[magic inlet]

Restart Overwolf

[magic inlet]

and if that doesn't work, send a ticket #open-a-ticket

[dry forge]

but is it normal that the challenges are not counted either?

[magic inlet]

Yes because you have reached the daily limit and that doesn't count anymore

[hexed agate]

When they will add Tft mobile

[magic inlet]

Probably never

[hexed agate]

😭😭😭

[magic inlet]

Because TFT cannot be verified (link) via mobile app BUFF

[dry forge]

whats the daily buff limit?

[calm knoll]

How do i stop This teenage mutant ninjka turtle in game pop up its pissing me off i have premium lite

[magic inlet]

Buff daily limit is that you have reached the maximum limit of buff points

[dreamy wyvern]

what ammount

[dry forge]

oh i mean how much is the limit?

[magic inlet]

PC - 50 buff points
Mobile - 30 buff points

[hollow veldt]

how do i know when something will restock

[obsidian quiver]

How do I turn off the TMNT overlay, it keeps popping up over my game and it's very distracting in ranked mode.

[crisp moth]

........

[quasi breach]

Is xp working for pal world?

[calm knoll]

help pls

stop responding w a 100 😭

[obsidian quiver]

yes seriously, it's SO annoying

[west quiver]

GG @obsidian quiver, you just advanced to level 1!

[mental sluice]

Amazon gone and now Steam credit, what’s going on there?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[glossy jay]

should be

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

[tardy halo]

can i still do r6 challenges

or are they still down

cuz i dont know when they are on or off

[peak knoll]

i still have this problem

[green haven]

I have Premium Elite, but BUFF overlay is still playing ads in my game, how do i disable them?

[glossy jay]

r6 is unsupported

[glossy jay]

if you're looking for a transaction history, check your profile and change the filter to market then search.

a list of what you've bought from marketplace will appear

[glossy jay]

settings>preferences>enable disable start/end windows

[peak knoll]

I know this method. I have been using buff for two years or more. All of my purchases from buff are available except for the dead by day light, which is not available in Inventuri.

[glossy jay]

well ty for the details after the fact

lead with that next time

[white chasm]

Hello,how does a ultimate gaming collection card work?

[green haven]

What about the teenage mutant ninjaturtle pop-up?

[west quiver]

GG @green haven, you just advanced to level 1!

[glossy jay]

dunno if that's intentional by buff or not, but you can try restarting or reinstalling overwolf and see if it applies?

[west quiver]

GG @glossy jay, you just advanced to level 42!

[green haven]

I'll try that. Thank you for your help :)

[hollow veldt]

why does it say internal error when i try to redeem riot card

[dense shard]

I see an empty marketplace is that normal?

[magic inlet]

Send ss

[magic inlet]

Restart Overwolf and try again

[magic inlet]

Collect all collections card and you get a reward

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[fallow bridge]

we really have ads in my valorant game now sponsored by buff? Not on the tab but just randomly pop up in my game after each round? what is this lol (i'm actually uninstalling because this is annoying tbh)

crazy to pop up every round..

[proud crest]

hi, i don't really know if that's supposed to happen but in my marketplace only appears 16 options

[paper patio]

Hi I just wanted to say that whenever i play Hypixel on minecraft that buff doesnt work even when i complete the challenges. Does anyone know how to fix this?

[white chasm]

I have the same problem

[glossy jay]

marketplace shows your regional and global availability. you can check out raffles and events too

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by ! a wild panda (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by ! a wild panda (Staff)

[fast galleon]

Why does this only appear on my marketplace??

[glad dew]

I'm trying to redeem a steam giftcard but no emails are popping up in my inbox, is the email problem still around?

[manic seal]

thats only the stuff that u can see on your region and its on stock

[manic seal]

did you check spam

restart overwolf and try again

[glad dew]

Not in spam, I ended overworf and opened buff again but its still not showing anything in my inbox

[candid summit]

Hey, Buff isnt tracking my games in fortnite, can anyone help me please? i restarded my pc, re-installed buff and checked if its enabled in overwolf. it just stopped tracking today, before then it worked fine ..

[manic seal]

when u do it with other items do you get the mail

[manic seal]

what gamemode did u play

[glad dew]

I tried but ti hasn't shown anything on other items

[candid summit]

i am playing the meister proper challenge, i am currently rank #1

[manic seal]

prob u are being rated limited, try again in 10-20 min

[glad dew]

Okay i will thank you

[manic seal]

can u send a ss of your transactions

[small sage]

hello, can I get some help?

[candid summit]

what do u mean with transactions?

[manic seal]

buff points history transactions

[candid summit]

oh, i have never bought anything from buff, i installed it a couple days ago to participate in the challenge and havent earned much points yet

[manic seal]

yes send ss of the transaction history

it shows all the buff points transactions

the points u earned and spent

[candid summit]

oh i see what u mean now 1sec

its a rly long list

[west quiver]

GG @candid summit, you just advanced to level 1!

[small sage]

I've had buff on my pc for a while now, for several months...
But it was of no use to me. Because I found NO useful giftcards/ Redeemable things in the marketplace.

Please contact my dm if there's any aid regarding the matter. I wish to buy steam giftcards/ riot cards using buff, none of which are available. Then what's the point of having buff on my system?

Please send help regarding this
@barren fiber @noble acorn

[candid summit]

i cant fit it in 1 ss

[manic seal]

the top one

only

[candid summit]

played some valorant too in the last hours

[manic seal]

and the last ones where shows fortnite?

can u search it and ss it

[manic seal]

ok now on the same section theres a tab where shows a graph, can u show me an screenshot on that graph where shows the points earned

when u hover the mouse

[manic seal]

mm so its not bc points limit

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

mm

try this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[candid summit]

already tried it, buff starts automatically, but it doesnt track ingame. normally, there is an overlay popping up when i earn points but that one isnt showing up no more

and yes, i closed buff properly, in the taskbar

[manic seal]

do you have any other app that overlays your game?

[candid summit]

no

wait

does the discord overlay count?

like where it show the ppl in ur channel

it worked before with dc overlay active tho

[manic seal]

should work with discord overaly

if you tried to reinstall overwolf and the game
send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[candid summit]

ill try to re-install overwolf and buff rq and come back to u , 1 sec

it also show this when i close fortnite

[manic seal]

yea it shows that when doesnt track any game

[candid summit]

i just finished re installing and playing the challenge, it stoll wont work, ill open a ticket and send the logs rq

thanks for trying to help me <3

[viral anchor]

I have premium elite why am I getting ads in my games?

[pure epoch]

with the logitech coupons can I use multiple at once?

nevermind

im lbind

[vital crow]

I have tried to restart or redownload and nothing works someone please help me. Buff just black screens everytime i try to get on it.

[magic inlet]

Wait 6 minutes and click something from the tabs and if it still doesn't work send a ticket #open-a-ticket

[valid meteor]

im getting pop-up ads in-game. how do i get rid of them?

[glad dew]

It still isn't working

[stone cedar]

when I download buff on my Chrome it's always saying something wrong or come back in 5 mins

what sould i do

[wispy glacier]

you pay money for premium elite or uninstall

👍

[old relic]

i pay for buff premium elite and it says that i get no ads but ive been getting buff ads popping up on my screen when im playing valorant mid game, i was wondering if there was a fix for it?

[hybrid jackal]

Same

[glad dew]

Go to ur buff settings

[west quiver]

GG @glad dew, you just advanced to level 4!

[glad dew]

And disable the start up and pr endgame pop ups

[old relic]

they are disabled

its not the start up and ending, its like an ad for teenage mutant ninja turtle thing

[hybrid jackal]

It pops up mid game

[old relic]

it pops up in the lower left corner when its inbetween rounds

[marsh lantern]

#open-a-ticket

[visual ferry]

I just activated premium for 24hrs and my account still says regular. should i just open a ticket?

[magic inlet]

Restart Overwolf and check again

[topaz spoke]

Is the email verification thing broken again

I got no verification code

Alright nvm, ts just bugged

[visual ferry]

still not working

rip my $5 riot lol

[west quiver]

GG @visual ferry, you just advanced to level 1!

[magic inlet]

You activated it premium in inventory or purchased ?

[visual ferry]

inventory

[magic inlet]

I'm sure you'd have it in your premium right away. When did you activated it and the inventory said it was activated (date) ?

[visual ferry]

activated it about like 20 minutes ago
this is all it says

or is it a visual bug

[magic inlet]

If restarting Overwolf didn't help send a ticket #open-a-ticket

[ebon apex]

guys help me when i try to log into buff with discord it says "Account Frozen Not Allowed Exception" how do i fix this

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[mental sluice]

So that means you can uninstall!?! doesn't do anything

[spare nymph]

hello can i get help

i am now logging into my account after long time and when i try to login usgin google it says frozen account no exception

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[spare nymph]

i had filled this form when i tried to login a few months back that time they said it will take time

so am trying to login back now thinking the issue would have been resolved

also again i filled out the g form just in case

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then manually (trying to log in) if your account is unfrozen

[warm marsh]

hello,
when will I receive the reward for the meister proper kitchen race?

is there any eta?

oh wait, i see that "i'm not elligible" even though i'm within 1-100?

[untold rose]

My ticket hasnt been answered from 2 weeks ago

[magic inlet]

If you are ranked 1-100 you should receive a card in "My rewards"

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[untold rose]

Its open but he answered last 16 days ago

[west quiver]

GG @untold rose, you just advanced to level 3!

[warm marsh]

I did not, in the leaderboard page i see that everybody below 51 is not elligible regarding the symbols beside the name.

[magic inlet]

Please read the ticket status info

[untold rose]

It says open

[magic inlet]

"Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket"

[magic inlet]

Send ss

[bold vault]

hello, will more item get added to buff store? like pubg code free fire diamond and etc?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[west quiver]

GG @warm marsh, you just advanced to level 3!

[bold vault]

i dont mean restock

i see there is less items in store

thats why i said

[bold vault]

how many cards are even here?

i see there is only pubg code and free fire code, will others get added soon or only this will stay?

[magic inlet]

To find your reward if you think you have won 1-100 place just click "My Rewards". In my opinion you are the #59th place and that #51st place has to be the #1st place. You can try Restarting Overwolf if that doesn't help. You can send a ticket #open-a-ticket and select the Fortnite Olympics (DE) category

[magic inlet]

Please read the API issue #support-en message

[magic inlet]

No info

[bold vault]

ok

[west quiver]

GG @bold vault, you just advanced to level 1!

[tiny steeple]

how do i disable the mid round TMNT Advertisements for Valorant?

[magic inlet]

Aren't you talking about this ?

[tiny steeple]

yes!

[magic inlet]

Try disabled end match pop-up screen

[tiny steeple]

both already set sadly

it's very distracting to me cause it's popped up mid round while not dead too

[magic inlet]

According to your screenshot you have them enabled

[marsh lantern]

Afaik you have to click on the banner and opt out

[granite spruce]

buff is bugging with siege cant ever capture a game

[magic inlet]

R6 is down on BUFF

[granite spruce]

ah k when will it be back up?

[magic inlet]

No info

[granite spruce]

k thanks

[polar shard]

Buff is useless for me

[tiny steeple]

thank you !

for whatever reason i can't click it mid game (even while using ctrl+tab)

odd.

[waxen sand]

Yo when does the buff marketplace reset?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[solar condor]

how do i get fortnite skins and vbucks from buff

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[dry forge]

I don't get any buffs when I play Fortnite. When I play the meister prober task, I don't get any points either, although the game launch display appears at the start of the game. I got buffs in Valorant.

[west quiver]

GG @dry forge, you just advanced to level 2!

[marsh lantern]

#game-status

[dry forge]

@marsh lantern Thank you very much

[ebon hatch]

can you buy robux gift cards via buff points without premium

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[cold pulsar]

internal error when i tryed to buy a gift card now not even sending to my email

[magic inlet]

Restart Overwolf and try again

[cold pulsar]

sadly still says the samething

now it sending code but still error when trying to buy

[magic inlet]

Try it later

[cold pulsar]

k thanks

[west quiver]

GG @cold pulsar, you just advanced to level 1!

[dusk cargo]

why is buff not tracking the progress or anything on the meister proper map?

[idle sierra]

why wont buff register my r6 games

[magic inlet]

#game-status

[magic inlet]

R6 is down on BUFF

[cyan viper]

Is there any way to be able to purchase the steam giftcards from the mobile app for buff?

It seems that they can only be purchased on the pc application of buff

[hushed pewter]

i think there is

wait vm

nvm

do the buff boxes on mobile give to $15 riot card or the $10 steam card

im confused

[cyan viper]

I meant just from the marketplace

So theres no way to buy the steam gift card mobile?

[hushed pewter]

bo

I finally got the riot card

after a month

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[cyan viper]

Nice, k ty mate

[hushed pewter]

yo they added mutiple stocks to the riot cards

W

[magic inlet]

If you don't have any question please go to #off-topic-english

[hushed pewter]

oh

[stable cradle]

My endless clash of clash challenge is not working after i do a successfull attack it is stuck at 66%.

And i opened a ticket is it ok?

[west quiver]

GG @stable cradle, you just advanced to level 1!

[magic inlet]

No, you didn't have to send a ticket. It depends on how many trophies you have. It may even cause the API might be down

[stable cradle]

Sorry 😔

[lunar pendant]

so when i start cod why dont i get any buff pop up ?

when i close out of buff game itself and start from overwolf buff pops up buff that aint no help

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[stable cradle]

It will be automatically fixed or something else?

[fluid raft]

I purchased something with buffs but need refund

I sent emails from website but never received response.

[polar igloo]

i have ads even tho im premioum elite

[sick ore]

same here

[lunar pendant]

i want to play wayfinders on my pc but it dont even show up

on my buff or even let me add it

[magic inlet]

Send ss of your Overlay&Hotkeys

[west quiver]

GG @lunar pendant, you just advanced to level 10!

[magic inlet]

It usually takes a few hours and then it will work fine

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[hexed mantle]

how do you turn off buff from starting up automatically ts annyoying

[west quiver]

GG @hexed mantle, you just advanced to level 1!

[magic inlet]

When you played this game, it didn't automatically add you to Overlay&Hotkeys ?

[magic inlet]

If you have premium you can disable the Start/End match pop-up screen

[hexed mantle]

. so i gotta buy premium.. yhh nvm

[magic inlet]

Try disabled End match pop-up screen

[magic inlet]

Try disabled End match pop-up screen

[lunar pendant]

nope it just opens wayfinders and thats about it

[crimson bolt]

any fix for r6 start game not found?

[magic inlet]

Reinstall Overwolf

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[magic inlet]

R6 is down on BUFF

[sick ore]

i did it showing up the ninjas turtle ad

on my game a win or start of a round

[severe atlas]

buffs not tracking my valorant weekly missions and i only realized it when the ads stopped popping up in game

[inner forge]

buff is not tracking my games when playing fortnite, started last friday after doing some creative matches, it suddenly doesnt recongize any kind of match i do

[polar igloo]

didnt work

[inner plover]

fortnite is offline rn check #game-status

[inner forge]

what? but i did like 5 games

[inner plover]

yeah it'll probably fix after some time but it wont give buff coins or track anything while it's offline

[inner forge]

ok, thx

[dreamy wyvern]

what agme

this happens to me but only on league

[sick ore]

valorant

[pale mortar]

yeah, i can't understand paying for premium and still getting ads overlay in the game while playing...
the worst part is that freezes up my game!!!

[pale mortar]

is there any way to turn it off??

[manic seal]

do you see the pop up at the start and end of the match

[manic seal]

do you see the pop up at the start and end of the match

oh its down nvm

[inner forge]

Yes, but it was down

Yeah lol

[manic seal]

send a ticket #open-a-ticket , seems like to be a bug, you can add logs too

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[smoky sand]

bruh splitgate is down why is says its up?

[little jackal]

can someone please help me idk why it keeps showing this at 10:30am or 10:30 pm it goes down for 15mins

[stray sorrel]

I tried purchasing a riot gift card code, but it keeps saying internal error when i input the confirmation code, I even refreshed it a couple times. In addition when waiting to receive the confirmation code to my email, it doesn't arrive the first 1 - 3 times.

Does anyone know why this is happening?

[cyan viper]

Does buff support Paladins

[wispy night]

So i have premium elite but im getting ads in start up and in between valorant rounds???

[glossy jay]

that's because you keep refreshing too many times

times you out

[glossy jay]

restart overwolf

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by ! a wild panda (Staff)

[glossy jay]

TMNT ad?

[wispy night]

Yes

[mint nacelle]

will rainbow 6 ever work on buff

[wispy night]

yes

[glossy jay]

#support-en message

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by ! a wild panda (Staff)

[glossy jay]

dunno

[little jackal]

it randomly happens exactly at 10:30

even if i dont refresh

[glossy jay]

but you have to refresh to even know it's happening? soooo

you can try restarting or reinstalling overwolf but there's no fix for getting rate limited on the marketplace

[little jackal]

why does it always happen exactly at 10:30

fine i wont spam refresh

im still skeptical

why ratelimit exactly at 10:30 twice ;-;

[glad dew]

I am not finding any confirmation emails to buy any buff products it's been days and I still havent recieved anything on my email. It used to work a month ago

my premium elite thing js ran out...

[stray sorrel]

Did that twice, didn’t work unfortunately 😦

[west quiver]

GG @stray sorrel, you just advanced to level 4!

[faint owl]

no more cs2 missions? or is it just a bug

[toxic kelp]

still no R6 tracking?

[west quiver]

GG @toxic kelp, you just advanced to level 2!

[verbal current]

How much is it to purchase V-Bucks?

[west quiver]

GG @verbal current, you just advanced to level 2!

[marsh lantern]

CS2 is not supported yet

[marsh lantern]

R6 is down on buff

[mint nacelle]

probs should fix it aye

[faint owl]

ahhh ok ok ty

[stable yacht]

why is it when i go to click sign in with google discord it dosent work but when i do email i can put the email in and it doesnt let me press sign in

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Evil Princess (Staff)

[solar tundra]

so buff email system works on the buff collection daily rewards emails.. but on the buff marketplace when you purchase anything with your buff account, it wont send you any email for verification

[west quiver]

GG @solar tundra, you just advanced to level 3!

[shy phoenix]

I'm respawning but Match End was triggered

[stable yacht]

thanks

[marsh lantern]

Tried it a few hours ago and it worked fine, try in a few minutes

[solar tundra]

i have been trying for 4 days now

[marsh lantern]

It can be another match if you didn’t close it

[shy phoenix]

No, at each respawn

[marsh lantern]

It works fine then, check spam and check that you’re looking at the right email

Because I can assure you it’s working

[shy phoenix]

But this is a step forward, because matches werent tracked at all a few days ago

[solar tundra]

no spam no inbox uninstall and install it it should be some other problem u may know of.. even mobile dont work

[marsh lantern]

#open-a-ticket

Seems to be on your side

[solar tundra]

i did 3 days ago but still no reply

[marsh lantern]

It was down a few days ago

Like offline

[marsh lantern]

Wait patiently, today is sunday…

[solar tundra]

bro its been 4 days and i have premium elite for 1 year.. it shouldnt be this bad

[marsh lantern]

Wait patiently, please. People have lives, they’ll help you out as soon as they can

We can’t do anything here

[solar tundra]

people have lives! ok i get it you guys are not paid mods so u cant really fix things

[marsh lantern]

Ranting here won’t do anything

Go to #off-topic-english

[solar tundra]

its not ranting you blew off for no reason

[marsh lantern]

Sure

[formal pilot]

is buff having problems tracking fortnite?

[elfin kindle]

is it possible to disable the ad popups?

[marsh lantern]

#game-status

[marsh lantern]

Click on the banner at the end game screen and opt out

[magic inlet]

Didn't you redeem the card before ?

[runic kestrel]

no

[magic inlet]

Send a ticket #open-a-ticket

[charred crane]

Hi I purchased a Ea gift card and Buff app sent to me a 10 digit card number
How can I redeem my Ea gift card?

[hollow veldt]

im not receiving email when trying to redeem something

[magic inlet]

Read "How to redeem"

[magic inlet]

Check spam folder

[hollow veldt]

not there

[west quiver]

GG @hollow veldt, you just advanced to level 1!

[magic inlet]

What email do you use ?

[hollow veldt]

gmail

it like works sometimes and sometimes doesnt

[magic inlet]

Have you tried clicking on any other item to see if you are getting an email ?

[hollow veldt]

yea and i didnt get one

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[charred crane]

I read the text, but the gift cards are 16 digits, not 10 digits

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

Bro now what can I do? With this picture

[magic inlet]

What error message do you get when you redeem code ?

[dreamy wyvern]

wat

did you go into your inventory to check the code

[charred crane]

Bro see this picture
This error

[lost grotto]

bro i cant find the $5 riot code, is it region problem or glitch??

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[lost grotto]

alr thx

[charred crane]

I get XP from playing 1v1.lol?

[charred crane]

[smoky pendant]

mrsha1ev was muted.

[marsh lantern]

Read the rules #info-and-rules

And also check #game-status

[opaque tusk]

can i link it to my playsation,if so how?

[magic inlet]

No BUFF work only PC or Mobile app (Android/iOS)

[opaque tusk]

okay thank you

[fluid raft]

@noble acorn

[half tulip]

Hello there (and sorry for my english). I want to collect these gaming cards. but when i copy the link, for reedeming, it looks like i have an other acc in browser than in my buff desktop app. 😦 pls help? UwU?

[noble acorn]

HOW TO REDEEM COLLECTION CARD

1. Go to this page -> Giftoin
2. Use the same email as BUFF
3. And home page you should receive this message: You received a new gift! Open gift (you can see by screenshot)
4. Click on Open Gift

Info: Collection cards can be obtained at the daily command or at the marketplace

Summoned by Evil Princess (Staff)

[half tulip]

thats my problem, i cant find where i can use the same login, as in my buff app

oh wait

i cant login, only register new

thats the following page

[magic inlet]

Put your buff email address there

[half tulip]

but i want to login, not create a new acc

[magic inlet]

What's kind of error message you're getting ?

[tranquil rampart]

I am a new Buff user. After gaining 5 points of buff, I cannot claim it. I clicked on the claim button but it didn't work.
Can anyone guide me?

[magic inlet]

Restart Overwolf and try again

[half tulip]

in the first pic, u see above "my email" > "or sign in with". and when i type my email in there, i get redirected to the second page -> second picture

[magic inlet]

Yeah, I can see it now, too. Put the same email as you have BUFF and add the password

[plush magnet]

Why is my store so unattractive, does it ever change or always stay the same?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[half tulip]

but thats a "create a new acc" - site

[west quiver]

GG @half tulip, you just advanced to level 1!

[marsh lantern]

Choose a better password, as it says there

[half tulip]

biut i dont want to create a new acc! i want to login!

[magic inlet]

You've never used the Giftoin site (BUFF) so it forces you to create an account

[marsh lantern]

If you've never used Giftoin before, you need to create an account...

[half tulip]

I thought i can login with my buff data 🙄
didnt see that thats an other website

thank you

[tranquil rampart]

@magic inlet I restarted overwolf and tried again but it didn’t work.

Same problem @magic inlet

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[tranquil rampart]

Not able to claim the coin

[acoustic mango]

guys why dont buff track my games?

[magic inlet]

Which game

[acoustic mango]

valorent!

[magic inlet]

Did you earn some buff points in match ?

[acoustic mango]

no but it wont tracke quests

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[acoustic mango]

ty

[keen leaf]

Is there any way to get my account back?

[magic inlet]

It depends on what error message you get

[keen leaf]

My account has been frozen since 2022

[magic inlet]

Yep fill this form

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Evil Princess (Staff)

[coral notch]

hey i did the star stable online first play challenge on the offerwall but its not getting completed

[magic inlet]

Send ss

[coral notch]

^

[magic inlet]

Are you playing this game for the first time or have you played it before

[coral notch]

first time

[magic inlet]

Wait 24 hours and if it didn't work, send a ticket #open-a-ticket

[coral notch]

would it help if i kept opening it playing 5 minutes and then close it and repeat?

[magic inlet]

It's up to you, but like I said #support-en message

[hexed snow]

I am trying to get the Logitech coupon for £50 I have enough buff points but it sends the verification 10 mins after and when I put that code it says invalid

[silk stone]

My riot code said it didn't work and I think the letters don't fit in the box. Even when I copy paste to the redeem

[half tulip]

Hello again😅
How can i see the amount of cards, if i have multiple "Gaming Keyboards"

[versed pecan]

Hii can someone tell me if riot giftcards are avaliable in India or not

[magic inlet]

Where do you redeem the card ?

[magic inlet]

Logitech G coupon can be activated above £130

[magic inlet]

Click on Giftoin page -> Inventory

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Evil Princess (Staff)

[silk stone]

https://shop.riotgames.com/en-us/redeem/

this is what i used

might be the wrong one

[magic inlet]

I don't know if you want VP but see how to redeem RAC card

[noble acorn]

REDEEM VP

To redeem vp (valorant points) follow the next intructions:

Note: Some regions cant redeem codes by riot limitations, so if you dont see this, means riot limited your country

Summoned by Evil Princess (Staff)

[silk stone]

yeah valorant thx

[magic inlet]

Please see GIF how to redeem RAC code 🙂

[marsh lantern]

Wdym?

[magic inlet]

nop

You can get Robux in the Roblox card marketplace or in Raffles

[rose island]

how i can buy valorant cods?

[marsh lantern]

Check your marketplace and raffles

[rose island]

cant puy from refelse onley giva awey

Marketplace I can't see valorant

@marsh lantern

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[wintry harbor]

Hi, quick question, is there a daily cap on xp? got rewarded buff points but no xp for my last few games

[proper girder]

everytime i play like competitive on valorant, it doesnt track my stats, and also says error sometimes i close the game

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[charred crane]

why when i redeemed a logitech coupon it said applied but i didnt even get money off the total

[wintry radish]

Can anyone tell me how many buffs you can get per month with Premium elite?

[dreamy wyvern]

depends on how much you play

if you have no life like me and play every day

since july 31

[wintry radish]

holy

[dreamy wyvern]

i play a ton tho

and i bought the buff pass

buff pass doesnt give much tho

and you get 200 extra a month with premium elite

[past dragon]

Good afternoon, could anyone help me solve a problem?
my rocket league is not being recognized by Buff

[dreamy wyvern]

try this if thats what youre talking about

[past dragon]

thanks!

[peak estuary]

how can i buy vp in buff pls tell

im not understanding the concept

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also participate in the raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[peak estuary]

ohk

[dreamy wyvern]

you earn buffs through playing games

[peak estuary]

i have 8.7 right now

[dreamy wyvern]

you use those buffs to buy the gift card codes in store

[peak estuary]

ohk

i was not getting the valorant gift card now i understood they were not in stock

[south steeple]

When i open valorant and play a game The quests from buff isnt working.

[last linden]

Why is Counter-Strike deleted from the Challenges?

[magic inlet]

Did you earn some buff points in match ?

[magic inlet]

Because they were an old CS:GO task

[last linden]

When do they plan to add CS2 to Challenges though?

[candid summit]

I need help, Buff isnt tracking my progress in Fortnite, i should be getting points in the meister proper kitchen race challenge, but i dont and Buff show an error message reading that it didnt track any matches when i close fortnite

[west quiver]

GG @candid summit, you just advanced to level 2!

[magic inlet]

No info and we don't even know if CS2 will be in the challenge

[magic inlet]

Fortnite tracking was offline and now it's online

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[candid summit]

i know, i already went trough everything, and now that its online i still dont get anything

[dreamy wyvern]

do the steps then

[dreamy wyvern]

this

[magic inlet]

Oh Fortnite status is still offline

[candid summit]

oh yeah i see it now, its just gone offline again, they probably tested it and it doesnt work

[magic inlet]

You'll have to wait until it's back online

[candid summit]

i know, thx anyways

[dreamy wyvern]

oh also

from one game

so you can estimate based off how many games you play thats league

[wintry radish]

oh ty

[dreamy wyvern]

it says online now

[south steeple]

yes

aaand now it works from its own sorry for bothering

[candid summit]

still offline for me

[dreamy wyvern]

wait wat that

[candid summit]

it makes me crazy lol

[dreamy wyvern]

nvm im an idiot lmao

[candid summit]

im refreching the page like every minute

if u find out anything more, u can ping me :)

[analog pike]

by winning 15 matches does that mean the whole game? if so then how 15 whole matches equivalent to 30 rounds

[blissful bay]

Buff doesn’t track the competitive mode in overwatch 2 for some reason, and it also doesn’t track any of the new gamemodes

[past dragon]

someone help me

[south steeple]

i got the same error idk why

[flat orbit]

buff doesnt let me create an account nor login

[latent hamlet]

I don't know why but Buff isn't tracking Fortnite or Fall guys

[inner forge]

fortnite is offline for the moment, check #game-status

when is it supposed to be online though?

[jagged linden]

restarted overwolf and buff and my pc and still getting ads in game.. is this not a part of the subscription??

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Click on the banner and opt out

[inner forge]

@noble acorn , any idea when fortnite will go online?

[west quiver]

GG @inner forge, you just advanced to level 1!

[inner forge]

or any of the other mods for that matter

i just dont have enough time to complete the weekly objectives

[latent hamlet]

Ty ty, also I don't know ow how to do that

[west quiver]

GG @latent hamlet, you just advanced to level 1!

[inner forge]

press on the # i sent that is highlighted

[marsh lantern]

Read #game-status

It says there

[coral notch]

where will i get answers for my support?\

[marsh lantern]

If you mean on a ticket, as soon as they can

It can take a few days

[coral notch]

not when

where

[dreamy wyvern]

where it says open a ticket

[marsh lantern]

On your email

[coral notch]

alr ty

[west quiver]

GG @coral notch, you just advanced to level 1!

[past dragon]

help

[west quiver]

GG @past dragon, you just advanced to level 1!

[steel haven]

where do I find out how much buffs I made for the day

[marsh lantern]

#game-status

[marsh lantern]

On your transactions

[past dragon]

ok

[steel haven]

and is that in my account settings

[marsh lantern]

On your profile

[exotic oar]

Why after the update are there ads displaying OVER the game while in a game? League of Legends specifically. Ads going over the gameplay in competitive play is NOT acceptable.

[tardy halo]

Im assuming they make profits by putting ads in it

[west quiver]

GG @tardy halo, you just advanced to level 1!

[dreamy wyvern]

bruh thats how they make money

get elite premium no ads

[true saffron]

Does anyone know why in the buff mobile app riot gift cards aren’t on it? Please @ me if u have a answer 🙏

[steel haven]

im still trying to see where i can view my buff points

[cloud parrot]

my buff wont give me overlay points for fortnite and it wont let me do any challnges? i tried restarting and checked if its the overlay off and its on and idk why its not working

[charred crane]

Hi why Fortnite not tracking?

For 2 days I can't take point?! Any help

[glossy jay]

different market availability for pc and mobile

also depends on your region

[glossy jay]

bottom left corner

[true saffron]

oh ok thankk you

[glossy jay]

fortnites been down the last few days, not sure if it's back up and running yet. #game-status says it's green so might wanna restart overwolf and try again

[glossy jay]

fortnites been down the last few days, not sure if it's back up and running yet. #game-status says it's green so might wanna restart overwolf and try again

[charred crane]

Ok thanks but why r6 have been down for like 1 years?

[glossy jay]

dunno

[crystal roost]

wheb they restock valorant cards ?

[manic seal]

#when_is_next_restock #870329411986149536

[exotic oar]

I understand ads is how they make money, just like streaming services also have ads, but they don't show the ads DURING the show and OVER it so you can't see the show you are watching...

[twin yew]

when i play overwatch it always says fraud error

i dont understand why

but it just does that like

everytime

also

the ads overlapping with my game is kinda annoying too

[manic seal]

what gamemode did u play

[twin yew]

unraked quick play

[manic seal]

how long the match was

[twin yew]

i think like 5-10 miutes

minutes

[graceful pagoda]

I was playing a round of val and saw buff was opened but it didnt look like it was capturing so i closed and reopened it. After my match it said "Fraud Error!" and it didnt record any of the match

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

what gamemode did u play

[graceful pagoda]

unrated

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

disable the other plugin you have and then try this :

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[graceful pagoda]

Other plugin as in all the other games or just the pbe?

[manic seal]

on valorant

and make sure you are playing a match thats more than 10 min'

[pseudo sleet]

anyone know why I am getting ads mid game on valorant

it's a tmnt add that just pops up on the left side of the screen

I have premium but I don't know if that helps with anything

[twin yew]

idk

[west quiver]

GG @twin yew, you just advanced to level 1!

[twin yew]

its been happening to me too

its kinda annoying

[pseudo sleet]

yeah it is

[west quiver]

GG @pseudo sleet, you just advanced to level 1!

[vague gale]

I sent an unfreeze form and wait for almost a week, but there isn't anything happened. How long will buff check my form and unfreeze my account?

[manic seal]

7 working days

it takes in average

[vague gale]

So it will be more than 7 days with my form?

Thanks

[cyan viper]

Yo can i get that background plz

[manic seal]

not mine

[cyan viper]

😦

[lilac blaze]

why is it that in my marketplace i see no riot gift cards and for games i only see world of tanks and warships