support-en

[glossy bison]

im trying to buy it too but when i get the email and paste the verification code in it says invalid confirmation code

[magic inlet]

Restart Overwolf and try again

[glossy bison]

I've tried

ive closed overwolf multiple times but it keeps saying invalid confirmation code

[magic inlet]

Marketplace ?

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[glossy bison]

yeah ive tried that too

on my gmail it shows 3 verification codes cause i've tried to verify for the code a lot of times now but none of those verification codes work

[magic inlet]

You must use the correct verified code that was sent to you. You may even be mistaken and it was an old verified code

[glossy bison]

i got these notifications 28 minutes ago, 27 and 26 minutes ago and they all include a verification code

but they dont work

[magic inlet]

Which card ?

[glossy bison]

The $5 riot access code

[west quiver]

GG @glossy bison, you just advanced to level 1!

[magic inlet]

which region

[glossy bison]

GB

[magic inlet]

Is this card still stock or not ?

[glossy bison]

it is still in stock

[magic inlet]

and when you restart overwolf or close overwolf via task manager does it still show that it is stock ?

[glossy bison]

yes it still shows it is stock

[magic inlet]

If you try again, what does it say

[glossy bison]

wait

i tried again and I got another email from buff

it sent me another verification code

but I entered it and got this

and i clicked confirm, and then it said Invalid Confirmation code again

[magic inlet]

Internal error sometimes helps when you restarting Overwolf. I think the card is a bug. Keep trying if it gives a different error message let me know

[glossy bison]

alright, thanks for the help though

[glossy bison]

oh wait

[west quiver]

GG @glossy bison, you just advanced to level 2!

[glossy bison]

it send another verification code

i redeemed it and i think it worked?

and it's here too

[thorny kettle]

Why doesn't any Valorant gift card appear for me?

[glossy bison]

thank you so much for the help

[magic inlet]

Scroll down

[thorny kettle]

doesn't have it either

[radiant zealot]

sorry guys in italy 5$ riot card is not available since months, why?

[thorny kettle]

They only have horrible gift cards

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[magic inlet]

1 card is in the marketplace

[radiant zealot]

yes but in italy only?

[thorny kettle]

is already sold out

[radiant zealot]

cause gb it's avail

[magic inlet]

Please read the bot message #support-en message

[thorny kettle]

There is only a gift card for VIP

[radiant zealot]

always these "dry" answers, thanks anyway

[magic inlet]

Yes you must have a premium

[thorny kettle]

And do you usually send a gift card from Europe every day?

[west quiver]

GG @thorny kettle, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[cosmic marlin]

So I know the cards restock and everything, but is there a reason the steam gift card has been off the market for so long? It just seems abnormal for one of the gift cards to be gone for this long it feels

Could also just be something on my end idk

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

You can also participate in the raffles

[hushed wharf]

how do i disable end matches notifications

and the buff app is a little blurred

[deft wind]

i need help! with riot cod

[smoky pendant]

titriycekler has been warned.

[magic inlet]

If you want disabled end match pop-up screen you must have premium or close X

[magic inlet]

What's going on ?

[hushed wharf]

why is everything paid like its not that deep

[serene zenith]

why is it telling me ''START OF GAME NOT FOUND" after every match

[magic inlet]

Which game

[serene zenith]

rainbow 6 siege

[magic inlet]

R6 is down on BUFF

[serene zenith]

ohhhhhhh

[peak plaza]

Hello BUFF Support

i am SupaaaXD from INDIA and i am not able to get any riot gift card from last 5 months i have enough coins but the gift card is not available. If you guys are not able to get riot gift card for our region can we please get amazon gift card that can be used in INDIA?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[quasi river]

i cant make a buff account and i already tried to reinstall it and reinstall overwolf and still dosent work and the sign up with google and discord dont work

[west quiver]

GG @quasi river, you just advanced to level 1!

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try those steps

Also, are you able to enter buff.game on your browser?

[quasi river]

yeah

[marsh lantern]

Try steps above

[quasi river]

ok

[summer topaz]

Bro there is nothing to buy from the store

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[summer topaz]

What s rafles?

I have 2170 points bro

I want to buy something

[marsh lantern]

Raffles are like giveaways with a paid entrance. You buy tickets (or get them free on the battlepass) and then you join the raffle you're interested in. The more tickets you apply, more chances to win (never guaranteed, it's random - like a giveaway)

[summer topaz]

Okay ty man and about the region

[west quiver]

GG @summer topaz, you just advanced to level 2!

[summer topaz]

I l from tunisia

Any possibility to get something from market?

[marsh lantern]

Check the marketplace and raffles, I can’t see what’s available in your region

[summer topaz]

Okay ty

[floral raptor]

ifi cancel my premium subscription, and i bought it for a year, will it cancel on spot?

or do i have it until it expires

[marsh lantern]

Until it expires

[floral raptor]

so i can cancel it rn

[marsh lantern]

If you wish to

[hoary brook]

hello, I sent a support ticket already for my account since it says it was frozen and I havent used it for a couple of years also, just wanted to follow up on it.

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then manually (trying to log in) if your account is unfrozen

[hoary brook]

understood, thank you

[hallow citrus]

Hi, i'm the guy of the raffle bug. On pc, i have still the steam raffle, but now applying tickets from the pc works and they go to the right raffle, the riot one. What can i do for the wrong one?

[waxen rapids]

Good evening
I won a giveway and I contacted Princess_Bonj by mp and I still haven't heard back. How do I get the reward?

[marsh lantern]

#open-a-ticket

[marsh lantern]

Wait patiently for an answer. They answer as soon as they can

[waxen rapids]

Okay thank you !

[tribal fiber]

Hey I have a question I Rropened my old buff acount from 2 years ago and it says it's frozen

Is thier anyway I can fix this

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[tribal fiber]

what happends when I finish filling it out?

[marsh lantern]

Wait 7 business days

[chrome grail]

Im on buff trying to log in to my old account and nothings happening when I click sign in with google or discord, when I try with email and click sign in nothing happens either, same thing happens when trying to make new account. I made sure it wasnt a pc issue either because eveything else works. /:

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try those steps

[upbeat grotto]

Why cant i get 5$ and 10$ amazon giftcards anymore?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[upbeat grotto]

Its not that their not restocked its the fact they are not even showing at the shop the only amazon card there is the 2 dollar one

[marsh lantern]

Read both bots, please

[upbeat crown]

how do you get buff pass

[smoky pendant]

jamesbrumback was muted.

[pallid owl]

how do i uninstall buff? i'm not saying it's a bad app, but i don't want to use it anymore and it keeps popping up on my screen

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[shy phoenix]

Can I suggest/request games to be added as Time-based?

[humble heart]

Anyone here play hearthstone? What triggers the ranked? Because I played a ranked game and it didnt trigger

[west quiver]

GG @humble heart, you just advanced to level 1!

[glossy jay]

that would be a suggestion to overwolf

[glossy jay]

did you still earn buff points and xp?

[plush ginkgo]

hey im trying to get a val card but it keeps saying the codes its sent are invaid

depsite me triplle checking them

[charred crane]

Hello, I'm new here, how can I earn the fastest points?

[forest topaz]

Ur from USA, Canada, Latam?

[plush ginkgo]

usa

[forest topaz]

Someone else got it first

[plush ginkgo]

oh

[forest topaz]

try tomorrow

[plush ginkgo]

alright

thanks

[magic inlet]

Play event-based games, complete weekly challenge, spin the wheel, buff pass, completing quests mobile and more

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[charred crane]

ok ty ❤️

[magic inlet]

Restart Overwolf and try again

[plush ginkgo]

i did

went out of stock as soon as i did

around what time do they restock ?

[magic inlet]

#when_is_next_restock #870329411986149536

[plush ginkgo]

Mm

alright

thanks a lot

[dapper root]

g.reroll 1255838216641318983 who can make me use this

[spare kernel]

You need Administrator permission to use this command! If you want to use this command without having Administrator permission, tell someone who has that permission to use giveaway managers role command!

[chilly talon]

ola guys wsg

[wanton terrace]

ermm, i just made a new account (or really signed in with discord) after a about 2 years, and it wont let me in, what does this mean

[wispy night]

do all games offer the same amount of xp for time played or do certain games have better xp gains

[robust snow]

I have this same error but I'm not sure if i have ever used this service before

[subtle meadow]

It's marked as Global, but this code won't work in Singapore, India, Brazil etc?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

same amount

[manic seal]

indeed

[subtle meadow]

It has been months, and nothing really is coming up in the shop for Asia-Pacific ones. Just use points to grow trees.

[wanton terrace]

smh, 7 days

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[simple steeple]

Are there any promo codes

[west quiver]

GG @simple steeple, you just advanced to level 3!

[marsh lantern]

We don’t have them here. They’re usually sent on your email if you’re elegible

[ruby oar]

the toggle for disably match windows is broken

[marsh lantern]

Give more details on the issue

[ruby oar]

Uhh the toggle doesnt work

its stuck on on

and it keeps the windows showing even when its on

[marsh lantern]

Which toggle doesn’t disable? If it’s on, are you seeing pop-ups every match or just a summary from the session?

[ruby oar]

Both Disable match end and match start

[marsh lantern]

Answer the second question, please

[ruby oar]

every match

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[ruby oar]

I'll restart and see if that fixes it when i get on tomorrow, if not i'll reinstall

[static imp]

is buff selling our info ??

[marsh lantern]

Nop

[static imp]

yes they do

[marsh lantern]

Do you have any proof?

[static imp]

look accept and terms section

[marsh lantern]

Send the part where it says that

[static imp]

use the BUFF Service for any purpose that is unlawful or otherwise prohibited by these Terms of Use; (vii) login from an unauthorized territory using proxy, VPN or and other services that mask your true geographical location.

if we use vpn to hide our ip

:D

[marsh lantern]

And where does it say "Buff will be selling your information"? It only says that using any kind of software to mask your location is not permitted

[static imp]

You acknowledge and agree that you are solely responsible to provide true and accurate information and that BUFF is not responsible to you or to any third party in connection with incorrect information you may have submitted or used in connection with your use and access to the BUFF Properties. By registering on the App, you represent and warrant that: (i) You specifically authorize BUFF to collect and process information in accordance with the terms of the Terms of Use; (ii) the information provided (to the extent provided by you) is accurate and complete and you will update it when it changes; and (iii) you have the full right and authority to submit the information you provided or otherwise made available to the BUFF Properties, without any infringement of, or conflict with, the rights of any third party. If you are using the App and/or the BUFF Service on behalf of a company, entity, or organization (the “Customer”), you represent and warrant that you are an authorized representative of the Customer, having the authority to bind the Customer to these Terms of Use. In the event you are using the App and/or the BUFF Service on behalf of a Customer, all references to “you” or “User” in these Terms of Use shall be construed to mean you, the Customer, and any other individual that uses the App and/or the BUFF Service on behalf of or through authorization from the Customer.

check this out

bro they are selling

our info

how do you think they make money .D

[marsh lantern]

It literally does not say that they will be selling it, please, re-read it or use an automatic translator if needed - about how Buff makes money is pretty simple: premium subscriptions, purchases in-app, promotions with other companies such as KFC, Razer, etc

[static imp]

nah

[marsh lantern]

You just proved my point, ig

If you still feel like they're selling it, you can contact them via ticket and express this concern #open-a-ticket

But that text you sent doesn't say that

[static imp]

You specifically authorize BUFF to collect and process information in accordance with the terms of the Terms of Use

[marsh lantern]

And where does it say "selling" it?

[static imp]

XD

[marsh lantern]

That means they have the right to know your email, for example

Which is needed to use the app

That doesn't mean they're selling it, but that you're giving them permission to know things such as your email. I understand that it might be kinda difficult to understand, but an automatic translator or AI could explain you this

Again, if you're still concerned, #open-a-ticket

[static imp]

In return for some of the free features of Buff, you may choose to be a peer on the Bright Data network. Buff installs Bright Data components (no execution). You will be able to view the details in full before you accept this offer, as well as being able to turn Bright Data on and off directly from the ‘App Settings’. By doing so, you agree to have read and accepted the Terms of Service of the Bright SDK SLA: https://brightdata.com/legal/sdk-sla.

[west quiver]

GG @static imp, you just advanced to level 1!

[static imp]

i cant turn off bright data its not in the settings

D:DD

[marsh lantern]

Not every region is elegible for Bright Data. If you are, you'll see it in the settings. If you don't, it means you can't use Bright Data.

If you can't use Bright Data, you don't have to worry about that - which is optional too, not obligatory anwyays

[static imp]

also in my region i cant even buy any ingame points

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[static imp]

bro are you bot ?

[marsh lantern]

No ?

[static imp]

ok

[marsh lantern]

I'm answering your questions and concerns, so if that makes me bot...

[charred crane]

now buff is not giving vp for global ?

i am from india i want to buy vp but there is no globol option for vp ?

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[static imp]

i unistalled the app i saw some videos saying that buff do mining and sell info

[marsh lantern]

People also say that the Earth is flat and that doesn't make that true

People on the internet say a lot of things, Buff doesn't mine (you can see it does NOT impact your pc) and it doesn't sell your info, as I explained to you above

[wanton terrace]

mate, people say earth is flat and that the moon landing is fake

[trail token]

why are the steam cards removed from the store?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[trail token]

oh ok thx

[broken raptor]

how do i get promo codes?

[marsh lantern]

They’re usually sent on your email if you’re elegible

[broken raptor]

how so

[honest fern]

I can't open an account

[marsh lantern]

Give more details, pls

[honest fern]

When I create an account and try to log in, I cannot

More precisely, Google and Discord account creation options are not working

When I try to open it from Gmail, I cannot, the account is not opened

[sonic token]

so im haveing troble getting xp from minecraft challenges

it keeps saying game start not found

but it know i ended a match

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[sonic token]

i was

i was playing duel

s

duels

but it said game start not found when i ended

more thatn 1 min

ok..?

[marsh lantern]

Make sure you’re following every step above

[honest fern]

I installed this application but I can't open an account, I tried the ones that say, but it doesn't work, I don't know why but I can't open an account, it doesn't create an account when I press the create account button.

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[honest fern]

you wrote the same thing😔

I downloaded the application

I just can't open an account

[marsh lantern]

Then read it, please…

Do as it says

[sonic token]

i need help

its doing the same thing

my bed wars game lasrted bout 3 mins and i waited till it was over

it still says strat game not found

start

pls help me

should i take a screen shot of it?

[west quiver]

GG @sonic token, you just advanced to level 1!

[sonic token]

pls help

idk what to do

[marsh lantern]

Please, stop spamming, someone will answer as soon as they can

[sonic token]

:/

[marsh lantern]

Are you following EVERY step on the bot?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[sonic token]

yes

wait

only 1.19?

ill try that i guess

[marsh lantern]

If you don’t follow every step, you’ll get that error that you’ve been getting

So make sure you follow EVERY step

[honest fern]

I clicked the create button from the gmail section and did what was written

[west quiver]

GG @honest fern, you just advanced to level 1!

[honest fern]

@marsh lantern

[marsh lantern]

Did you change your dns settings to google’s dns?

[honest fern]

yea

i chance 88888844

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[honest fern]

Should I click on this?

[ashen palm]

Hello, trying to upgrade to a different premium version, I click on subscribe, yes, credit card, then i get this error message "Something went wrong. You might be having a network connection problem, the link might be expired, or the payment provider cannot be reached at the moment." not sure if you can help or not but just wanted to let you guys know

[ashen palm]

I just searched for this and it was the first page how to reinstall overwolf

[west quiver]

GG @ashen palm, you just advanced to level 1!

[honest fern]

thanks

[marsh lantern]

Try changing your browser during the payment or using a vpn. If that doesn’t work, #open-a-ticket

[exotic harbor]

I Can't find roblox on the game list.

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

It’s a time based game

It might not appear on the list, but it’s supported as time based

[exotic harbor]

It pops up when I joined the game will it give me points when I play it?

[marsh lantern]

No, only event based games give points

[honest fern]

Hello, I press these create buttons and the account is not created, it does not say anything like it is registered in such a place, can you help me?

[marsh lantern]

Can you enter buff.game on your browser? Did you change your dns settings to Google? If that didn’t work, did you change them to Cloudfare’s? Did you reinstall with clean slate?

[honest fern]

I changed the DNS settings to 8.8.8.8.8.8.4.4 but it doesn't work.

[marsh lantern]

That’s not the address… It’s 8.8.8.8 and 8.8.4.4

[honest fern]

yea

[marsh lantern]

They’re two, not one

[honest fern]

first 8.8.8.8

second

[marsh lantern]

Also, answer the other questions if you can, please

[honest fern]

wait

Bro, I changed the DNS settings as you said, but it still didn't work, I want you to tell me why this happened.

[honest fern]

can you answer the question?

[west quiver]

GG @honest fern, you just advanced to level 2!

[magic inlet]

Did you follow all 3 steps #support-en message ?

[honest fern]

yea

[magic inlet]

Then contact your ISP

[honest fern]

ok

[nocturne mulch]

To have Valorant coins you have to be premium?

[marsh lantern]

Depends if the item is premium only or not

There are 5$ raffle for regular too

[nocturne mulch]

but he is premium?

[marsh lantern]

Check your marketplace and raffles every now and then

Who is?

[humble estuary]

When I enter the games, no matter how many tasks I complete, I do not receive any buff points and everything I want is unlocked. What is the reason? @proud wasp

[worldly kestrel]

i did the battle pass and got a 50$ steam card but got nothing

[smoky pendant]

mustafa2134. has been warned.

[magic inlet]

Which game

[magic inlet]

Send a ticket #open-a-ticket

[humble estuary]

Valorant

[magic inlet]

Did you earn some buff points in match ?

[scenic raven]

my buff app keeps destroying my fps for 10 seconds then closing itself is this a bug or me?

[humble estuary]

no

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Evil Princess (Staff)

[scenic raven]

Its only started recently with the buff event

i have had buff for 2 years its never happened till now

[glossy jay]

some people have had luck quitting the event and things return to normal

[humble estuary]

thanks

[west quiver]

GG @humble estuary, you just advanced to level 1!

[abstract shale]

Why is there like a thousand video saved clips of nothing important saved under Buffs name. I never wanted that

[vestal zephyr]

hi anyone can help me buff didt track my games in league of legends and i have overlay on and i wait when i finish the game

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by ! a wild panda (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by ! a wild panda (Staff)

[glossy jay]

and you followed steps 2-4?

[vestal zephyr]

yes

and same problem all okey but when i finish the game i dont get nothing

only that in post game

I have reinstalled and nothing

waht can i do? reinstall the game?

[pliant geyser]

its saying my account is frozen

[glossy jay]

you reinstalled buff?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[pliant geyser]

ty

[vestal zephyr]

yes

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by ! a wild panda (Staff)

[glossy jay]

@marsh lantern

[marsh lantern]

Thanks!! 🫶

Which game?

[severe atlas]

So I participated in this riot access code raffle and used abt 80 buff points for it and now it says I need to be a "higher tier" to participate so I couldn't add more tickets (and yes ik this one is over now but this is kinda stupid ngl I spend way to much time in valorant each day to get abt 10 buff points each day if not for the weekly challenges)

[marsh lantern]

It's just a visual bug - as you can see, it says you've used 8 tickets already

[severe atlas]

ah ok well i still couldnt add any more lol

[dark gate]

soooooo rainbow still dont work how long til it will

[marsh lantern]

We have no info, sorry

[brazen river]

Hello guys. Does buff still have riot gift cards because they don’t show up as an option anymore?

[marsh lantern]

Check your marketplace and raffles

[brazen river]

This is the only thing that shows up

@marsh lantern

[cunning zealot]

anyone know where i can see what codes restock next?

[marsh lantern]

Some things are pc exclusive. Also, most items don't appear on ios due to apple's restrictions

[marsh lantern]

#when_is_next_restock

[brazen river]

Is the riot gift card only available for premium?

[marsh lantern]

Check your marketplace and raffles, some items are exclusive for some regions, so I couldn't say. Also, some items are out of stock even if you can't see them

[half pawn]

help me pleas

I'm trying to download the buff app but it's not working

[marsh lantern]

Give more details on the issue, please

[gritty canyon]

where is personal refferal code

[half pawn]

this error

[marsh lantern]

Try their troubleshooter as it says there

[marsh lantern]

And then click on invite friends

[half pawn]

do you speak portuguease?

[brazen river]

why does it show me this when I try to buy premium with credit card?

[west quiver]

GG @brazen river, you just advanced to level 1!

[half pawn]

my english is horrible

??

[half pawn]

I didn't understand

the help

._.

[west quiver]

GG @half pawn, you just advanced to level 1!

[marsh lantern]

Nop, but you can try using an automatic translator

[half pawn]

ok

[marsh lantern]

Try with another browser, or using mobile to pay pls

[half pawn]

What do I do on the support tab

[marsh lantern]

Wdym?

[half pawn]

one moment

why

[marsh lantern]

That's a tutorial, you need to use their troubleshooter

[half pawn]

oh ok

pode ser o antivirus?

[marsh lantern]

Click there on "Overwolf Troubleshooter"

[half pawn]

I clicked

[frosty nest]

Download it and follow what it shows

[half pawn]

ok

[open cape]

how do i delete buff

[verbal imp]

I am having the same issue

[open cape]

it won’t go away

[marsh lantern]

Try with another browser, or using mobile to pay pls

[open cape]

it’s not working

i’m trying to uninstall the app but it’s not going away

i don’t want this on my laptop

[marsh lantern]

Try steps on the bot. Deleting it from control panel will do it, or deleting it from overwolf if you use another app there

[open cape]

i didn’t even make an account

[neat delta]

hi guys

how hard is it to get val points from buff

[marsh lantern]

Depends if you're trying to buy a global card or a regional card (which would be easier), and you can also join raffles

[open cape]

wdym steps on the bot

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[open cape]

control panel?

i’m following the link and it’s still not working

i’ve clicked uninstall 6 times and it’s still not gone

y is it so hard to uninstall this

[marsh lantern]

How are you trying to uninstall it? Give more details if you can, please

[open cape]

i’m going to settings and going to apps, then installed apps and clicking the 3 dots then clicking uninstall

[west quiver]

GG @open cape, you just advanced to level 1!

[open cape]

after i click uninstall it keeps asking me if i want the app to make changes to my device

and i’m saying no

and the app is still on my laptop

[marsh lantern]

You have to click yes

If you click no, then it won't uninstall

[open cape]

i clicked that too

[marsh lantern]

Do you want to uninstall Overwolf too or only Buff?

[open cape]

both

[marsh lantern]

Then go to your control panel and uninstall it

https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98

[open cape]

finally

thank you

[sonic token]

hey im havein gthe same problem again

it wont track the games after my first game

when i launch

[marsh lantern]

Which game and mode?

[sonic token]

minecraft

bedwars

it wont track any of them after the first after runing it

idk what to do

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[sonic token]

ok ill try

[high vault]

some reason the links to pay by credit card are broken

keep getting this error

[marsh lantern]

Yep, seems like it. Please, report it on a ticket if you can #open-a-ticket

[high vault]

sure! 👍

[marsh lantern]

Thanks!!

[sonic token]

idk where to find where to press srtrat and control pannel

[marsh lantern]

https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98

[half pawn]

@marsh lantern the market has free offers or
Or will you always have to have premium

[marsh lantern]

Depends on your region and what's available right now, check your marketplace and raffles. Also, please #info-and-rules

[half pawn]

sorry

in the celphone have app?

[west quiver]

GG @half pawn, you just advanced to level 2!

[half pawn]

in playstore

Do the offers change every day?

[marsh lantern]

Yep

[marsh lantern]

#when_is_next_restock #870329411986149536

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[half pawn]

thank you

[quasi path]

My account got randomly frozen when i opened it after sometime and buff isn't letting me make another account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[quasi path]

how long does it take after filling this form 😭

[marsh lantern]

It says on the form

[quasi path]

i didn't read it oops

[ashen plume]

hello, basically i won the 50$ riot card and its not showing up to my inventory

can i know the problem

[marsh lantern]

#open-a-ticket

[ashen plume]

okay i sent one but where will they answer me

on my mail?

[marsh lantern]

Yep

[ashen plume]

alr ty

[rare orbit]

i dont really know where to go for this but, ever since i downloaded buff it just tabs me out of my game randomly so I think it is cause of buff.

[weak blade]

Are steam 10$ global back in stock?

[glossy jay]

I mean if you close the popups at the start of your game, it shouldn't do that

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[weak blade]

so is it?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[weak blade]

does it even appear in the shop?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[weak blade]

?

?

[vale ember]

how

hpw do u make him

awenser ur question

[verbal imp]

this is a very specific issue but when you are playing rocket league the saves don't count unless its a epic save

[vale ember]

how do i get robux

w this app?

[ruby oar]

I'm still having issues with the toggle of thge game start and game end windows in preferences

even after reinstalling

[sacred onyx]

I want to disconnect brawl starts account from frozen buff account

[ruby oar]

I realized i just have to refresh the prefernces tab to have it show the current toggle

i just remembered it being a visual toggle

[whole glacier]

Just popped my 24hr premium elite and as I was typing in the verification code the card I wanted went out of stock
Is there anything I can do to make sure I get my otherwise impossible card now?
Bc it’s not restocking before my premium elite ends

[viral breach]

hi i just tried to buy the 5 euro vp gift card and i did get the verifiy code but is didnt work and i spend for that my premium elite is there something that you can do? ty

[viral breach]

Same lol

[whole glacier]

I was going for the 25 USA vp card

[viral breach]

damn unlucky

[whole glacier]

Maybe I can get it tomorrow? (It’s probably like 10 seconds into the minute that it’s used so if I get it in those 10 seconds it should count

[paper obsidian]

this happened to me twice and it wasn’t even because I didn’t type the verification code, just that the market glitched out and it wouldn’t let me buy the item 💀

Either I won’t get a verification code at all, or when I input it, it says invalid code when I know it was right

[chrome warren]

guys it wont allow me to create a buff acount everytime i press continue on it it just loads for a bit then doesnt do anything

[verbal imp]

you could just pay 4$ for the lowest premium benefits

[west quiver]

GG @verbal imp, you just advanced to level 1!

[sturdy palm]

yall i need help bad cuz i want to use buff but it wont let me start

[deep grotto]

How do you delete buff I deleted the acheviment thing but buff still pops up

[glossy jay]

once an acct is linked it cannot be unlinked

[glossy jay]

better to unfreeze your account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by ! a wild panda (Staff)

[glossy jay]

can you be more specific and explain with more detail

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by ! a wild panda (Staff)

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[lethal sphinx]

can i buy for valorant without premium

[marsh lantern]

Check your marketplace and raffles

[sturdy tundra]

is there anyone on?

i need help buying robux with buffpoints, i have the amount needed

[marsh lantern]

What do you need?

[sturdy tundra]

it wont let me buy

[marsh lantern]

Why not? Please, give more details

[sturdy tundra]

i will.

so i currently have 34.26 credits and i am trying to buy 10$ robux game ecard and the options wont show

[marsh lantern]

It won't show because you don't have 2200 points

Once you have 2200 points or more, you will be able to buy the item

[sturdy tundra]

oh my god

im sorry

[marsh lantern]

All good!

[sturdy tundra]

wait now im confused, i have 34.26 points

[marsh lantern]

Yep 34 points

You need 2200

There's a "." on the middle

[sturdy tundra]

omg im so dumb

yeah lol

i just realized that

thank you!

so all i do is play a game and it will give me points?

[west quiver]

GG @sturdy tundra, you just advanced to level 5!

[sturdy tundra]

im brand new

[marsh lantern]

Yep, but you need to play event-based games to earn points. Time-based games will only give you XP

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[sturdy tundra]

ok thanks!

[distant drift]

Hey, sorry but i need again help :/

I already complet the thing for unfreez my account

[marsh lantern]

When did you fill the form?

[distant drift]

Like 7 days ago

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then manually (trying to log in) if your account is unfrozen

[distant drift]

Still frozen 😅 But ok.. I'll be waiting

How many days u think i'm gonna wait ? approximately ?

[west quiver]

GG @distant drift, you just advanced to level 1!

[marsh lantern]

No info, sorry. They'll review your case as soon as they can

[distant drift]

Okay no worries, thanks for the answers

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[jolly oar]

bruh

hell nah

is brawl stars in?

[marsh lantern]

On mobile, yes

[summer topaz]

I think in Africa nothing to buy in buff market

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[summer topaz]

okay

[chrome agate]

It now has been longer and I didn't receive an answer from the support :/

[west quiver]

GG @chrome agate, you just advanced to level 1!

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Evil Princess (Staff)

[opaque bone]

r6 still not work with buff?

[zealous crypt]

how to unfreeze my buff account?

my buff account got frozen

[marsh lantern]

Nop

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[zealous crypt]

thanks

so if i done finish the form what should i do?

wait for the email?

[opaque bone]

when the fix?

[marsh lantern]

Try to log in back every now and then

[marsh lantern]

No info, sorry

[jaunty swan]

will the logitech bundles ever come back?

or just our of stock?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[jaunty swan]

thx

[brittle sparrow]

when i open buff, its just loading endlessly. any solutions?

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[brittle sparrow]

lwgit NOTHING is working

what do i do

[marsh lantern]

What's your region?

[brittle sparrow]

denmark

[marsh lantern]

Did you try changing your DNS to Google's? Also, if that doesn't work, change it to Cloudfare's

[brittle sparrow]

whats cloudfare

help mmeee

[west quiver]

GG @brittle sparrow, you just advanced to level 1!

[marsh lantern]

https://www.cloudflare.com/es-es/learning/dns/what-is-1.1.1.1/

[marsh lantern]

Someone will help you as soon as they can...

[brittle sparrow]

i will now try 1.1.1.1

its still not working

[cursive kiln]

Hi in heartstone i'm playing standard and its not counted in ranked matches, what are even ranked in heartstone? ive tryed battlegrounds, standard, wild none of them count in the buff app

[marsh lantern]

Can you enter buff.game on your browser?

[marsh lantern]

That might be bug. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[brittle sparrow]

yea but it says i still have to download it

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try that then

[brittle sparrow]

when i try to delete overwolf in my files it says its open in another program, so i cant delete it.

[marsh lantern]

Close it on your task manager first

[hushed wharf]

why is my buff app like low quality

[west quiver]

GG @hushed wharf, you just advanced to level 2!

[marsh lantern]

Send ss

[hushed wharf]

it looks low quality

put full photo

like the hide out stock

[upbeat grotto]

i cant buy amazon gift cards from buff (not because their not showing but because their are always out of stock)

yall only selling one 2 dollar amazon gift card a day

im starting to consider uninstalling buff because its sometimes glitching out while playing games like battlefield and closes the game and it holds space in my phone for no good reason

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[upbeat grotto]

no i mean their are selling ONE gift card a day for 2 dollars im not complaining about the amount of money im complaining about the fact that i cant use my buff coins for amazon giftcards because someone always buys it first

[west quiver]

GG @upbeat grotto, you just advanced to level 1!

[marsh lantern]

No, more than one card is put on stock, that I can assure you. But there's a lot of people claiming the same cards at once, so it'll run out of stock quickly

[orchid saffron]

can you asnwer my question

here

???

how can i buy rp or riot codes in marketplace

will marketplavece refresh or something?

[marsh lantern]

On marketplace and raffles

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[orchid saffron]

ty

[versed sierra]

I downloaded this app 8 months ago, bought a carbon clean up. Never got it. And the gift cards are NEVER in stock. Deleted, sadly.

[west quiver]

GG @versed sierra, you just advanced to level 4!

[magic inlet]

#when_is_next_restock #870329411986149536

[dark igloo]

ive gotten the cards they do run out of stock quick

not timed normally

I wake up very early they end up restocking early in the morning every few days

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[dark igloo]

I understand I was just letting u know it doesnt seem scheduled

[smoky pendant]

candide6920 has been warned.

[steep topaz]

Has anyone not been getting EXP for games? Been 4 days since my last EXP but I've been playing MW3 Multiplayer for those days

[slow hazel]

how to use the ?purge command?

[marsh lantern]

Have you tried to play another supported game?

[marsh lantern]

You can't

[slow hazel]

for other servers

[steep topaz]

I was Playing Fortnite and it too wasn't giving me EXP

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[steep topaz]

Done that

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[steep topaz]

So did that and it came up with a Fraud Error after the match

[west quiver]

GG @steep topaz, you just advanced to level 2!

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Also, are you playing with controller or mouse/keyboard?

[steep topaz]

MK

[brittle sparrow]

it finally launched thx for the help ali

[marsh lantern]

Which game were you playing now?

[steep topaz]

I tried doing MW3 again (as I have Weekly's)

Like, it's weird because the Weekly challenges for MW3 are counting, but not the EXP for the Pass

[magic inlet]

R6 is down on BUFF

[jaunty shoal]

ah

is CS:GO Referring to Counter-Strike 2 now?

[magic inlet]

CS2 is not supported yet

[jaunty shoal]

I cant find the old CS:GO on steam

[jaunty shoal]

okay

thank you!

[low flax]

guys where are vbucks to redeep

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[royal stirrup]

how to find roblox on buff i cant find

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[royal stirrup]

how to find task for roblox on buff pc

[marsh lantern]

Roblox is a time based game, it doesn't have challenges

It only gives XP

[royal stirrup]

oh

thank you

[proud schooner]

So, I finished the reward track and claimed a $50 Steam card. When does that show up? It's been a couple days. The last time it showed up right away.

[lusty wave]

why my marketplace has only few products

[marsh lantern]

#open-a-ticket

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[frigid tiger]

it doesnt let me log into my account on buff its saying stuff like account frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[lusty wave]

Is there a chance of having more products in my region in the future?

[frigid tiger]

did it

[proud wasp]

thats the plan

[dusky vector]

guys is there bot to hunt the riot gift card?

beacuse its so hard

im waiting for more than week

[viral breach]

bro why is the verification code dosent work?

[whole glacier]

be better

i got the 25 today

have ur email open on your phone with buff open on desktop

then watch the clock and open marketplace as the clock strikes the minute the card restocks

[west quiver]

GG @whole glacier, you just advanced to level 1!

[whole glacier]

shut up bot

[astral sable]

why is my r6 not traking my play time??

[viral breach]

thats already my second time that its dosent work

[glossy jay]

R6 isn't supported atm

[viral breach]

can someone tell me why is the verification code dosnt work and why i dont get more then 3 verify codes when the vp card steal available?

[frigid tiger]

when will my account get unfrozen ong !!

[clear kettle]

so does buff not support playing roblox?? i cant find any challenges or anything for roblox??

[little ruin]

Roblox doesn't have any challenges because it is a time-based game, and it'll only give you XP.

[clear kettle]

ah okay thank you

[magic inlet]

Restart Overwolf and try again

[magic inlet]

7 business days

[ivory hill]

hi, so i finished the reward pass season a few days ago and tried to get the $50 steam gift card from it

but i have not been provided the gift card in my inventory yet

is this just because there's still a few days left in the pass and they want to make sure of the exact amount of gift cards they need to give out before they start buying them or should i be directly ticketing about this?

[lone cobalt]

quests on mobile that go through mqh.go2cloud.org don't work

they just get stuck on that blank screen

[faint dagger]

on pc, siege it isn't giving xp or saying that my missions arent complete

[glossy jay]

#open-a-ticket

[ivory hill]

ok

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by ! a wild panda (Staff)

[glossy jay]

r6 isn't supported atm

[vagrant crag]

how do i get the lauch game screen off

[charred crane]

for the week 1 thing i came top 40 but theres no riot code

[vagrant crag]

you get it when the event ends

[charred crane]

aight

[marsh lantern]

On settings if you’re premium

[vagrant crag]

bro wtf

[west quiver]

GG @vagrant crag, you just advanced to level 2!

[vagrant crag]

gotta uninstall to play aimlabs

lol

[hasty carbon]

how do i get this out opf my screen

hitting the x doesnt work

can i disable this

its actually so anoying i have to play with this

[marsh lantern]

Do ctrl tab first and then click on the x. You can only disable it if you’re premium

[leaden mural]

is there vbux?

[marsh lantern]

Check your marketplace and raffles

[leaden mural]

no vbux

😦

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[smoky pendant]

thetopg112 has been warned.

[brittle sparrow]

when i try to open anything exept challenges and highlights, its just a black screen. ???

[marsh lantern]

Close overwolf on your task manager and open buff again

[elfin crest]

i finished second on leader board but didnt get a riot gift card

i was wondering how to claim it if not in my rewards or inventory

[marsh lantern]

Check your inventory

[elfin crest]

nothing there

[marsh lantern]

#open-a-ticket

[viral breach]

I did and its steal not working

[west quiver]

GG @viral breach, you just advanced to level 1!

[marsh lantern]

Did you try to buy it multiple times?

Or did you click on “buy” a lot of times?

[viral breach]

yes

[marsh lantern]

That’s the issue then

Click once and try to buy it once per time

Or it won’t send you the code

[viral breach]

i just tried one time didnt work so i restart overwolf and didnt work again

[marsh lantern]

Which item is it?

[viral breach]

5 euro vp card

[marsh lantern]

Send ss, please

[viral breach]

what is ss?

[marsh lantern]

Screenshot

[viral breach]

.

[marsh lantern]

Close overwolf on your task manager, open buff again, click on buy once and try to paste the code. If you don’t receive the code, you need to wait a few minutes

[viral breach]

alr ty

[static imp]

lol you removed my msg

[marsh lantern]

@static imp If you don’t have a question about the app, go to #off-topic-english to chat

Don’t chat here, please

[finite sigil]

how do i get this off my screen

[marsh lantern]

Ctrl tab and click on the x

[ashen plume]

excuse me i've been having issues with the raffles and the 50$ riot card wasnt transferred to my account and opened a ticket 2 days ago and still no response

[marsh lantern]

An answer can take 7 business days

Be patient, please

[ashen plume]

isn't the giftcards supposed to be transferred instantly..
atleast thats whats written

[marsh lantern]

It’s most likely a bug, they’ll answer you as soon as they review your case

[ashen plume]

i hope they're real with it cuz i've put so much in these raffles for long

[marsh lantern]

#game-status

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[smoky pendant]

niggerz123 was softbanned.

[errant coyote]

promo code plz

[marsh lantern]

We don't have them here. They're usually sent on your email if you're elegible

[west quiver]

GG @errant coyote, you just advanced to level 1!

[errant coyote]

how?

[floral hill]

need to stock more cards for rp

its literally impossible to get one they go out of stock in less than 5 seconds

[errant coyote]

gta rp?

[marsh lantern]

They're sent if you're elegible for them. Ig it depends on region and stuff like that

[marsh lantern]

There's nothing we can do here about that, and complaining here won't do anything, sorry

[floral hill]

its not complaining 😂 if we have the buffs we have to be able to use them somewhere

[tribal vault]

Hello I'm still encounter with frozen account problem I submitted a form and tickets long time ago but nothing happened more than 7 working days passed already

what is the next step now ?

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then manually (trying to log in) if your account is unfrozen

[woeful falcon]

are there ways i can get points by playing roblox or nah

[marsh lantern]

Roblox is time based, so it only gives XP

[woeful falcon]

i didnt get any xp for a while tho

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[wraith flax]

anyone know why I'm getting an account frozen no exception notif when I try to login?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[wraith flax]

ty

why does it freeze though

[marsh lantern]

Mostly inactivity

[wraith flax]

probably what happened in my case

I'm logging in after a really long time

[woeful falcon]

why does it say buff didnt track any matches during this session when i made sure i did this

[magic inlet]

Which game

[woeful falcon]

league

tft*

[magic inlet]

Did you follow all those steps #support-en message

[woeful falcon]

yea

[magic inlet]

Send ss of your Overlay& Hotkeys

[woeful falcon]

where do i find that?

[west quiver]

GG @woeful falcon, you just advanced to level 1!

[magic inlet]

According to the GIF #support-en message

[woeful falcon]

oh there ok

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Evil Princess (Staff)

[woeful falcon]

where do i press start...

[magic inlet]

Scroll down and there you will find the procedure

[wheat wing]

Hello guys!!!

[austere oracle]

is it possible to change my id for brawl stars and valorant? I have different accs

[marsh lantern]

Nop, you can try asking on a ticket #open-a-ticket

[carmine grove]

When I complete the first Valorant challenge I didn't receive my ten thousand buff points, it just appears that I collected it but the coins turn black. can you help me?

[magic inlet]

Check your trasactions

[carmine grove]

and also last week I completed the first two Valorant challenges but I also didn't receive

[carmine grove]

i new and idk where is...

[magic inlet]

Click your profile -> Click on Transactions

[carmine grove]

o i found

I understand now, I was thinking it was ten thousand for the first challenge lol but thanks anyway..

[lusty gorge]

how long does it take to get a valorant giftcard

is there anything i get do

except for the weekly missions

that can give me a valorant giftcard faster>

?

[manic seal]

combining all the stuff that buff does provide to get points u will get cards faster

[twilit igloo]

wanted to give a shout to mods/support I got my 50 dollar gift card after hit lvl 100 😄 thanks for help

[dire sapphire]

I havent received my premium buff boxes for june or july, anyone know when they are suppose to give those out?

[sick siren]

Is there a way for me to disable the timer before closing the Post matches tab ?

[marsh lantern]

#open-a-ticket it should be automatic if you're elite

[marsh lantern]

Nop. Only premium subscribers don't have that time and can close it instantly

[marsh jewel]

How to close Buff from my screen while playing please? m talking about Valorant

[marsh lantern]

Ctrl tab and click on the X

[marsh jewel]

Doesn't work

oh now it does, thx

[brittle sparrow]

its still not working...

[soft hull]

how does roblox in buff work?

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Roblox is a time-based game, so it'll give you XP to level up the battlepass, but you won't get points from it

[tough smelt]

Is it possible to get a fortnite giftcard in Canada? I cannot see that option

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[ember marten]

whenever i play a game to complete a challenge it says cannot find match, report bug. how do i fix it

[magic inlet]

Which game

[jaunty swan]

how to delete all the clips made with any tracker? Do I have to delete them one by one or the's another way?

[novel wasp]

Can i use this in valorant?

[marsh lantern]

Go to your videos folder and delete them there

[marsh lantern]

Yes

[novel wasp]

thank u

[upbeat grotto]

i just bought premium ellite and it didnt upgrade

it told me the payment was successful

so idk why i didnt get it

[azure meteor]

will there ever be games to buy again? once there was risk of rain 2 in the shop and i bought it. best decicion ever, got a 24€ game for free and its now my favourite game, so will something like this ever be possible again or just the usual cosmetics like profile pictures?

[marsh lantern]

Close overwolf on your task manager and open buff again

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[upbeat grotto]

Ok

[azure meteor]

oh, i read that, i thought it was just about stuff that says "sold out" and when it wont be sold out again

cuz the games arent even there as "sold out"

just none existent

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[upbeat grotto]

its still aint working

[marsh lantern]

Wait 24 hrs. If you don't get it by then, #open-a-ticket

[azure meteor]

ooooh thas my bad, sorry for time waste. have a nice dayyyy

[upbeat grotto]

its night time where i live il wait until tommorow if it dosnt work im opening a ticket

[ember marten]

Valorant

[untold hearth]

So... I have a doubt.
I started to use this app so I could farm some tokens to trade them for RiotGames content.
Can I do that with a free account, or I need to have a Premium accountt?

[midnight vigil]

i bought primum elite just now and it isnt applied to my account? do i need to wait or?

[midnight vigil]

free, but only the 5buck valorant card, the 15 buck card is for premium but u can still farm with a free account

[midnight vigil]

hey i bought buff premium elite and its not saying i have any premium bought, it still says im a regular member.

[smoky pendant]

souljagrl.ca has been warned.

[marsh lantern]

#info-and-rules please…

[midnight vigil]

oh

i didnt mean to ping u

mb

[marsh lantern]

Close overwolf on your task manager and open buff again. If you’re not premium yet, wait 24hrs. If you’re still not premium by then, #open-a-ticket

[midnight vigil]

okay

and how do i get my role in the discord?

i re opened and i still dont have it

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[lofty valley]

Hi I want to switch an account what i need to do plz?

[hushed wharf]

how many buff points do you get per kill in fortnite

[balmy prairie]

hi there, just wondering why the friend i invited have exclusive offers in his store? we both from spain but i dont see the amazon.es 5 euros offers

[midnight vigil]

question how do u get the role in the discord?

[west quiver]

GG @midnight vigil, you just advanced to level 1!

[cosmic marlin]

Is it normal for the marketplace to glitch if you refresh it too much

[novel wasp]

What is going on

??

[cosmic marlin]

I thought it was maybe too much traffic but im not sure

[grave adder]

i havent recieved my premium or my 5 buff boxes and i they took the money but i got nothing

[midnight vigil]

yo @grave adder i didnt get my premium untill a few hours later

just wait

ull get it

[grave adder]

oh ok

also why does it say its shipping

[grave adder]

?

the top msg

i sent

[balmy prairie]

#premiumrole-request

[midnight vigil]

idk

[midnight vigil]

ty

[grave adder]

ok

[glossy jay]

#premiumrole-request

[spice fossil]

Hi, I just redeemed a Steam Wallet Code and Steam said it's invalid

[glossy jay]

what do you mean?

[glossy jay]

yes, refreshing marketplace too much sometimes results in a blank screen

[glossy jay]

you probably refreshed the marketplace too frequently

[glossy jay]

if it doesn't show in 24-48 hrs then #open-a-ticket

[glossy jay]

did you try copy pasting the code directly from your email?

[midnight vigil]

why does my shop not show me steam cards and wallmart cards ect?

[charred crane]

why do the steam gift cards sell out the second they get in stock. i waited 6 hours for the 10$ steam card and it sold out the second it got in stock.

[midnight vigil]

i dont even see steam cards

[west quiver]

GG @midnight vigil, you just advanced to level 2!

[glossy jay]

your marketplace is specific to regional and global availability. if you don't see it then it's out of stock or not available. make sure to check raffles

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[charred crane]

i did and the second it came up i hit redeem and it said out of stock

[midnight vigil]

oh, i see a steam card in raffle but not one in marketplace

[mortal acorn]

Its not letting me buy a 2nd gift card ive waited the 5 minutes and its not sending the verification code can anyone help?

[forest topaz]

Is your net, or you over charge/load the mail

[charred crane]

it shows for me

[mortal acorn]

Prob overload how long should I wait?

[west quiver]

GG @mortal acorn, you just advanced to level 1!

[charred crane]

I'm starting to feel like buff is a scam

[cosmic marlin]

If it makes you feel better I was also wanting the card but didn't get it, it just sells so fast you gotta be quick and maybe get it in a down period when not a lot of people would be online

[west quiver]

GG @cosmic marlin, you just advanced to level 4!

[charred crane]

i got it the second it came up

[west quiver]

GG @charred crane, you just advanced to level 1!

[forest topaz]

No steam cards in my region? How much is that Rp card? $20 $25?

[cosmic marlin]

did you get the verification code in and confirmed in time? That's when you would get it so someone else could have verified the code and got it first

[charred crane]

no they didn't send a code

[forest topaz]

A Second???? wow THATS A really fast mail

[glossy jay]

guys

take it to #off-topic-english

this channel is for technical support questions pls and tys

[thorny sable]

how do you disable buff for a game

[charred crane]

why do you want to disable it?

?

[thorny sable]

because I don't want it enabled for some games

[charred crane]

you prob have to delete and reinstall

[glossy jay]

if you want to disable the pop ups you need to have premium

if you don't want buff tracking a particular game then disable the overlay settings shown in the gif below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by ! a wild panda (Staff)

[thorny sable]

ok thank you

[tiny rover]

Hey, so whenever I try to sign into my account, it pops up an error saying "Frozen Account Not Allowed Exception" what does that mean and how can I log into my account?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[hushed wharf]

how many buff points do you get per kill in fortnite

[manic seal]

theres no info how much points give per action on games

[dusky vector]

why didnt you get ban?

they should ban you

[glossy jay]

uhhh

@manic seal

[tardy plover]

Im just here to ask, Im level 23 and I have only made 63 buffs and 0 spent. Is there something im missing out on? like claiming daily buffs? or is it really just that hard to get buffs?

I also earn 0 buffs while playing games

[tawny bluff]

so i was trying to sign in just now, and entered my acc password incorrectly about 3 times. then used forget password to make a new one, yet everytime i try to log in it says "error multiple accounts detected" what do i do

[magic inlet]

Play Event-based to earn buff points + complete the Challenge and if you want to get a daily reward you have to play one match (Event-based)

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[magic inlet]

Send a ticket #open-a-ticket

[tawny bluff]

ok how long could it take for a response, if you may know?

[magic inlet]

An answer can take 3-5 business days

[tawny bluff]

hmm kinda long... thanks though

i will try

[remote walrus]

so.. how do you even use buff with roblox?

[idle stirrup]

Excuse me ,I can't use it in rainbowsix ,how to fix it?

[sacred holly]

can anyone help me, i got this error while trying to claim a reward

[magic inlet]

Roblox is only XP

[magic inlet]

R6 is down on BUFF

[idle stirrup]

oh ok thx

[magic inlet]

Where is the error message from ?

[sacred holly]

here

[magic inlet]

Send a ticket #open-a-ticket

[rough crypt]

hello lads, i keep getting internal error trying to claim the 5 dollar riot gift card CA only

[west quiver]

GG @rough crypt, you just advanced to level 1!

[rough crypt]

i tried restarting buff/pc almost everything

but still the problem persists, can i get some help?

[quartz knot]

cant buy buff premium with paypal or credit card

stripe checkout down and not working

nvm

got it to work after almost sending in a ticket lol but stripe checkout is still down for some reason

[magic inlet]

Probably a bug keep trying if there is other error message let me know

[magic inlet]

It's being dealt with atm

[remote walrus]

i know

but how do i use itt

like

how do i get the xp

bc i fear i've been playing roblox for an hour

and havent gotten a single xp

[magic inlet]

Play any Roblox game and once you close the game you get the xp result

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[remote walrus]

omg thank youu

[wary jackal]

I need help upon trying to create an account both sign in with google and sign in with discord don't work and after entering my email, username, and password it loads for a bit but nothing happens.