support-en

[stray zealot]

yeah but like

it's 2:29

nothing

2:30 restock

[coarse crane]

how can i disable the verification code when i buy somtheing???

[stray zealot]

2:30:15 no more stock

[magic inlet]

Read again #support-en message

[magic inlet]

You can't

You can see items redeemable in your region and global. If you see them you can also buy them via the mobile app, but the best way to buy it is via PC

[west quiver]

GG @full torrent, you just advanced to level 1!

[toxic token]

How do I unfreeze my buff account?

[indigo belfry]

are they ever going to bring back steam wallet codes?

[swift creek]

is roblox a thing on this?

[hollow goblet]

i downloaded buff and i've played 3 matches and none of them were tracked

[tight tapir]

can i unenter the twitchcon comp its making my fps drop like frick

[charred crane]

Does buff support zenless zone zero?

(ik the game released like 2 hrs ago but like 🙃 )

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[glossy jay]

you can earn XP from roblox

[glossy jay]

what game?

[hollow goblet]

Warzone

[glossy jay]

which one?

[hollow goblet]

Wdym? i thought there was only one

[glossy jay]

can you give some more details? how do you know it's the competition that's done it??

[glossy jay]

probably for xp

[tight tapir]

Cause I unentered in settings and fps went to normal after

[glossy jay]

mw2 mw3 and warzone 2 are supported modes

[hollow goblet]

I think it's warzone 2 bc i don't have MW2 or MW3 on my PC lmao

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by ! a wild panda (Staff)

[tidal wigeon]

no

[ocean idol]

can it be redeemed in india

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Evil Princess (Staff)

[toxic meadow]

hi im trying to make an account and the following error appears

[marsh lantern]

Restart overwolf on your task manager and open buff again

And then try again

[toxic meadow]

Thanks that worked, but I still couldnt make an account using just email address, had to authenticate using google

[west quiver]

GG @toxic meadow, you just advanced to level 1!

[toxic meadow]

I have valorant launched, do i need to restart buff for it to detect?

[marsh lantern]

Did you see a pop-up window when you open the game?

[toxic meadow]

yes its up now.

👍

❤️

[clear pebble]

can you redeem the giftcards in asia?

[marsh lantern]

Read the item’s description to see if you can or not

[clear pebble]

oh

does the marketplace change sometimes?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[vivid ember]

I've used a 100 tickets on 100$ steam but it shows zero on the active raffle page but all 100 on my raffles page. I also used 1 ticket on the active 100$ raffle and now I'm participating in one raffle two times?

[marsh lantern]

Seems like a visual bug

Try closing overwolf on your task manager and open buff again

[vivid ember]

Didn't work. I hope this doesn't ruin my entries.

[marsh lantern]

#open-a-ticket and explain the issue with details

[vivid ember]

I'm still participated in "my raffles" page though.

[hushed hollow]

How to get the vbucks cards?

[waxen dagger]

Hi, i just downloaded buff after a long time, and it says my account is been forzen, how can i unfreeze it and login again

???

#support-en

[marsh lantern]

Check if they're on your marketplace or raffles

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[waxen dagger]

i've filled the form, thankyou

at what time it would unfreeze?

[marsh lantern]

7 business days

[subtle magnet]

Why every day there is less and less stuff in the shop?

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[dreamy plover]

i bought premium yearly but its not letting me participate in the premium raffles and im not getting the monthly loot box

[marsh lantern]

Close overwolf on your task manager and open buff again, then check if your status appears as premium

[dreamy plover]

nope it says my tier level isnt high enough but 2 months ago i could do it with the monthly one

[marsh lantern]

Oh but that’s different

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check your tier on your profile

You need to be bronze to buy stuff

[dreamy plover]

im silver

[marsh lantern]

Send ss of the error pls

[dreamy plover]

i have tickets in but when i click on the actual raffle its says i have no tickets on it

i have to click my raffles to see the tickets

[marsh lantern]

Send a ticket explaining the issue with as many details as possible pls #open-a-ticket

[dreamy plover]

ok

[marsh lantern]

I’m kinda sure this is a bug because same thing happened to me

[dense epoch]

Hi guys you dont do paypal payments do you only games??

[marsh lantern]

Wdym?

[dense epoch]

Nevermind. I dont play steam games anyway 👍

[floral hill]

cannot upgrade to premium

[marsh lantern]

Give more details, please

[floral hill]

stripe checkout does not work

[marsh lantern]

Do you see any error?

[floral hill]

says i have a bad connection or the link might be expired

obviously i dont have a bad connection

[marsh lantern]

Send ss if you can, please, and remember to delete any personal info if it appears on the pic

[floral hill]

Something went wrong
You might be having a network connection problem, the link might be expired, or the payment provider cannot be reached at the moment.

i just get this message

when i press to pay with credit card

[marsh lantern]

Try using a vpn on your browser and try to pay again

[floral hill]

any other way to do it

other than from the app

think paypal works normally

yeah this needs to be fixed asap

[marsh lantern]

Try paying via mobile if you can. If you have any vpn activated while getting this error, try to disable it. If you don’t, then try using a vpn on your browser when going to make the payment

[floral hill]

i tried via mobile

doesnt work either

[marsh lantern]

What’s your region?

[floral hill]

europe

[marsh lantern]

It should work fine, I’ll report it

[floral hill]

good ty

will it be fixed soon?

[marsh lantern]

No info, but probably

[gray pelican]

If you win a giveaway for a Riot card gift card but you're in the Philippines will you still get the gift card?

[marsh lantern]

You can get the giftcard, but if you’re in an AP server, you can’t redeem it

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[floral hill]

how fast is response to tickets?

[marsh lantern]

7 business days

[floral hill]

oof

[smoky pendant]

big.sempai.0101 was softbanned.

[twilit folio]

hi, how long does it usually take to get codes after winning a giveaway on discord? :D

[keen pasture]

anyone knows how to fix daily challenges wont count matches and stuff?

[marsh lantern]

Contact Bonj via DM

[marsh lantern]

Which game and mode?

[twilit folio]

they are offline right now, and i already have

[keen pasture]

Palworld and any league of legends mode, also tft

[marsh lantern]

If you’ve DM them, wait for an answer pls

[marsh lantern]

And no challenge is working?

[keen pasture]

The weekly ones are in League of legends spesifically. but the daily ones and weekly ones for palworld just wont

[sick siren]

hi

[twilit folio]

yes but when do you think they're coming online again?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try those 4 steps pls

[sick siren]

I think I got the same problem as @keen pasture

[marsh lantern]

They’re online almost every day tbh

[marsh lantern]

Give more details, pls

[twilit folio]

they were online when i texted and then they went offline with no reply after 10

[analog pike]

I tried to check if anything restocked and now its black screen?

[sick siren]

I downloaded buff this morning, launched Valorant and played unrated

I did the weekly stuff and it didn't count

[marsh lantern]

It’s most likely they didn’t see it. Wait patiently pls, you’ll receive your reward!

[minor rapids]

the markeplace is bugged for mr rn

[marsh lantern]

That happens when you refresh too many times too quick, so you get a cooldown

[minor rapids]

bro wtf

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try those steps

[analog pike]

F I used my 24 hours premium to get the riot card 😦

[minor rapids]

same

why don't they give a warning i never knew about the refresh thing

[smoky pendant]

de4dend has been warned.

[sick siren]

lmao

[keen pasture]

i closed buff uncessessfully and then i just closed entire overwolf. When i opened overwolf buff started automatically, and updated the info, now correclty displaying challenge progress for league of legends at least. will check later or tomorrow for palworld - which has been a more present problem

[sick siren]

Thank you maam

[marsh lantern]

Remember that challenges don't update automatically, and that you have to change tabs to refresh it manually

[keen pasture]

So, every since ive got this app though, The leader board has been persistent at letting me know ive earned 0 buffs, which is.. well. false. is there any specific things i need to do to be able to climb the leaderboad?

[hushed wharf]

this is so pay to win bro no way

[marsh lantern]

Even if it appears that you have 0 points, you'll appear on the leaderboard anyways, and it'll show there the correct amount of points

[keen pasture]

Thats kinda broken xD
i guess i need to get to top 20 to appear then.

also, can confirm, Palworld weekley challengeds havent budged one bit. still stuck at not counting

[marsh lantern]

Are you earning points after the matches tho?

[keen pasture]

yes

meaning that the passive buff count is working

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[keen pasture]

otherwise

no

[keen pasture]

thx, mind explain how to find the log tho? 😅

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[keen pasture]

nvm

xD

yeah i saw

[marsh lantern]

😄

[junior rune]

hey why isnt there anything at my marketplace?

its just a black screen

[marsh lantern]

That means you refreshed too quick too many times and you got a cooldown

Refresh once or twice to avoid it

[junior rune]

ty

[wintry harbor]

Hey i checked game status but couldnt find anything so sorry if its already been answered but for the last few days arena in league of legends has been coming up as unsupported, is that a known issue?

[marsh lantern]

LoL is tracking fine and appearing as online, how are you getting that message?

Also, are you playing PBE maybe?

[wintry harbor]

main league client oce, was working fine before, i finish a game and get a 'game mode isnt supported' message

[marsh lantern]

Which mode was it?

[wintry harbor]

arena

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try reinstalling, afaik arena should be tracking fine

[wintry harbor]

thanks, ill give it a go and report back

[keen pasture]

Will i get the reply at mail?

[west quiver]

GG @keen pasture, you just advanced to level 4!

[marsh lantern]

Yep

[keen pasture]

Aight! Thank you very much for all the help you have provided me with! i Really apprechiate it!

[marsh lantern]

All good, I hope it gets fixed soon!!

[junior rune]

hey, does the riot games card get restocked once or twice a day?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[minor rapids]

so you're teling me

from now on we'll be able to get the riot cards only if we buy premium

is that how it is

you cut the restock a few months ago to make us save the points and use the app and now you made it premium so that we HAVE to spend money

good plan honestly

[marsh lantern]

We’re not telling you anything. That’s the available card atm, last card was available for regular users too. Ranting here won’t change or fix anything. It’s also possible to get free elite on the battlepass or giftoin. If you want to rant or complain, please, go to #off-topic-english

[sick siren]

@marsh lantern It worked, I closed the lil match window, played again, and it didnt count

[minor rapids]

nuh uh

[marsh lantern]

What mode did you play?

[sick siren]

Like I can see "Valorant" and the supported game modes

Unrated

[marsh lantern]

And did you see a pop-up window before and after the match?

[sick siren]

No ?

no yeah I did

[west quiver]

GG @sick siren, you just advanced to level 1!

[sick siren]

In agent select

but not after

[marsh lantern]

Did it say how many points you’ve earned at the end?

Check your transactions just in case pls

[sick siren]

wym 🥲

[marsh lantern]

To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try reinstalling and play another match after it, pls

[sick siren]

aight

[sick siren]

Will it make a difference if I close the launch game screen ?

@marsh lantern

[marsh lantern]

Nop

You can close it

[wintry harbor]

yep worked like a charm, cheers 🍻

[sonic sonnet]

t does give robux?

it gives us robux?

roblox

[marsh lantern]

Check if they’re available on your marketplace and raffles

[sonic sonnet]

k

[sick siren]

Its working now

Thank u

[marsh lantern]

I’m glad, happy gaming!

[honest zodiac]

İt shows in stock but says it's out of stock

[coarse rain]

@marsh lantern so sorry to dm you but can I talk to you real quick

[marsh lantern]

What's up?

[coarse rain]

in dm's if possible 🙂

[marsh lantern]

Close overwolf on your task manager, open buff again and check if the item is still appearing on stock

[marsh lantern]

Open

[honest zodiac]

It's still giving the same error

And it's in stock

Doesn't anyone know how to solve the problem?

[magic inlet]

Send full screenshot marketplace with error message

[sick siren]

@marsh lanternHello again

I saw that u said that I need to open the app again to update it

BUT

It only counted for the first match

[magic inlet]

Thx I'll report the card. The card is out of stock and it's visual bug

[honest zodiac]

When will the stock arrive or when will the issue be fixed?

[sick siren]

The launch game screen is from my latest game

[marble gazelle]

Why doesn't the level XP go up when I'm on roblox?

[west quiver]

GG @marble gazelle, you just advanced to level 1!

[smoky pendant]

skyrless1 has been warned.

[sick siren]

:v

[magic inlet]

The card will be disabled and will revert back as soon as it is back in stock

[magic inlet]

without error message

[magic inlet]

Once you closed the game then you get the XP result

[marble gazelle]

I did that and it didn't go up for all I know

[honest zodiac]

ok

[west quiver]

GG @honest zodiac, you just advanced to level 1!

[marble gazelle]

ok

[magic inlet]

Since the challenges cannot be automatically restored, go to example one tabs (Inventory, Marketplace, etc.) and go back to the challenge and you have restored the challenge

[sick siren]

It worked

Thank you

Say

I got 1000 points and I wanna buy a valorant gift card

[west quiver]

GG @sick siren, you just advanced to level 2!

[sick siren]

But I only got one option displayed

I mean like theres a 15$ gift card but there should be a 5$ gift card too

right ?

[coarse rain]

it out of stock rn

[sick siren]

My problem is that I don't see it

The 5$ gift card

If there is one

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Evil Princess (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[magic inlet]

You can also participate in the raffles

[sick siren]

aight

[golden grove]

i didnt get any points for my game in valorant

[sick siren]

Thanks again but are you guys part of the staff ?

So I don't ping you in the future

[magic inlet]

Restart Overwolf

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[magic inlet]

and follow all those steps

[golden grove]

thanks

[magic inlet]

Top member are staff. If you have any questions please ask here again 🙂

[sick siren]

aight mb

[pine lark]

So i bought a card pack and went to my email, ENTERED the code, and it said something along the lines of "Wrong code" EVEN THOUGH I COPY AND PASTED THE CODE (help pls)

[tranquil mica]

is there robux gift cards?

[marsh lantern]

Where did you get that error?

[pine lark]

On my buff app

[west quiver]

GG @pine lark, you just advanced to level 4!

[marsh lantern]

Check if they're available on your market and raffles

[tranquil mica]

thankyou

[pine lark]

I saw some on raffles @tranquil mica

Anyways, I'm not getting my cards

I put in the correct code

Still says wrong code

[marsh lantern]

Which item was it?

[pine lark]

Icons card pack

[marsh lantern]

Close overwolf on your task manager, open buff again and try to buy it again

[pine lark]

I've tried 2 days in a row

[marsh lantern]

Have you tried typing it manually?

[pine lark]

Buff has been closed fully during the night

No not yet I'll try that

Thx

[smoky lodge]

why did buff remove valorant points

[marsh lantern]

There are global RP on the marketplace atm

[void heath]

What versions of minecraft Java work with buff?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[void heath]

Ty

[muted dust]

hey i had opened a ticket where will i get the reply for it?

[marsh lantern]

On your email

[muted dust]

OKAY

[soft pawn]

ok i just was playing fortnite and my kills did not count?

[analog flicker]

did buff removed the valorant gift cards from marketplace i cant find it??

[soft pawn]

the riot cards @analog flicker

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

There are 15$ global RP out of stock atm

And you can also enter raffles

[soft pawn]

how can i move the buff of the side of my screen

[marsh lantern]

If you mean the pop-up window, you can close it

[charred crane]

when will buff support zenless zone zero

[drowsy hemlock]

I'm getting the frozen account not allowed error, how do I fix it?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[floral hill]

hello, just bought buff premium, when do i get monthly buffs + loot box

i dont see daily reward and daily mission also

didnt get anything

[languid yoke]

When will the riot code be renewed?

[west quiver]

GG @languid yoke, you just advanced to level 4!

[charred crane]

It's been 1 week and I still didn't see one single riot gift card

[dim solstice]

?

[clear mango]

does roblox not give buff points?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[glossy jay]

nope. xp only

[hard socket]

Hello Support Team, Today I completed BUFF Season and I had BUFF PASS. I selected 50$ steam gift card but it is not showing in my inventory. PLease help in this matter. I mailed also regarding this.

[manic seal]

wait 24hrs otherwise send a ticket #open-a-ticket

[hard socket]

ok

[flint pulsar]

Are the steam gift cards not Available anymore Because I don't see them on the marketplace anymore?

[manic seal]

#when_is_next_restock #870329411986149536

[pearl lotus]

i downloaded BUFF and it wont even load up even tho its open

[marsh lantern]

Wdym? Give more details, pls

[pearl lotus]

am i alowed to screenshare in dms?

[marsh lantern]

You can send them here

[pearl lotus]

ok

im trying to get my recording to work so i can show u

ok it wont show on the recording but what is happening is that i have buff open and i need to login but it wont let me see the the page

its rly hard to explain

[marsh lantern]

So, does it appear open on your task manager but it won't show up on your screen?

[pearl lotus]

its open but it wont appear on my task manager

only overwolf shows in task manager

[marsh lantern]

That's the way it is - if you open Overwolf's subprocesses, you'll see Buff there

[pearl lotus]

i launched it but it does this weird thing that is hard to explain, can i go into one of the vc channels ans screenshare to show u what im talking about?

it might just be a pc thing but i want to make sure

[marsh lantern]

Can't go into vc, try to send a picture or video here, please

[pearl lotus]

u cant see it on the recording but im clicking buff, it is open on the taskbar but it wont pop up on my screen

[west quiver]

GG @pearl lotus, you just advanced to level 1!

[marsh lantern]

Do windows key + P and select PC only

[pearl lotus]

and what does that do?

omg wait it works now, thank you sm

[wintry mirage]

is r6 working for anyone?

[marsh lantern]

R6 is down on buff

[wintry mirage]

then update the game status. its says its online

[marsh lantern]

That's on overwolf, but it's down on buff

[lofty thicket]

i live in au region and and it says us only when i look at the gift cards can i still actually reedem it? just incase

[marsh lantern]

I don't think so if they're US only. Please, send a ticket explaining your situation with details #open-a-ticket

[lofty thicket]

thanks

[white shadow]

hi guys i reedemmed the 50$ steam giftcard from buff pass and it is not in my inventory what should i do ?

[marsh lantern]

#open-a-ticket

[floral hill]

still haven't gotten 200 monthly buffs and loot box

i bought premium

[warm cipher]

some1 know where i can buy a buff pass? cuz i dont see any buttons

[magic inlet]

for those 200 buff points you just need to play 1 game

[magic inlet]

Restart Overwolf and check again

[floral hill]

i played

last night when i bought it

[magic inlet]

hmm try it through the mobile app

[magic inlet]

Wait 24 hours and if you don't receive the rewards, send a ticket #open-a-ticket

[warm cipher]

thx, I can buy through the mobile app

[hazy nimbus]

So iv tried everything even did a full clean re installation of overwolf and buff. But it's still not tracking any of my stuff Iv spent over 10 hrs in this game alone this week ? Is there something I'm still doing wrong ?

[marsh lantern]

Is it only palword or every game?

[hazy nimbus]

How to I check if any of my other games are part of this?

[indigo jackal]

why do i not have any 5 dollar valorant's cards?

[marsh lantern]

Playing them

[fickle rock]

its also happening to me with games like counterstrike2, tft and more

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[fickle rock]

is there any solution?

[marsh lantern]

CS2 is not supported yet, for TFT check below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[fickle rock]

buff is going to implement cs2, if yes there is any idea of when it could be?

[west quiver]

GG @fickle rock, you just advanced to level 1!

[marsh lantern]

No info, so sorry

[hazy nimbus]

So it popped up when starting CotW so will play around in this game for q bit and see if it tracks anything

[fickle rock]

i follow all this steps but the tft progress doesnt change

[marsh lantern]

When you play palword, are you earning points after the match even if challenges don't work?

[marsh lantern]

What mode are you playing?

[fickle rock]

sometimes it give me an error when i finish

[fickle rock]

pingu mode

[marsh lantern]

That mode is not supported

Temporal modes are not supported

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[fickle rock]

okay tks

[indigo jackal]

why do i not have any 5 dollar valorant's cards?

[marsh lantern]

Already answered above

Read both bots, please

[alpine gull]

what to do when account is frozen ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[alpine gull]

done

[hearty cradle]

what's the maximum level on the buff reward track?

[marsh lantern]

100

[hearty cradle]

..

i'm nowhere close...

[dire dew]

hiii

@marsh lantern when gift card valorant 5 dollars is coming back ?

i havent got one

[smoky pendant]

theo09133 has been warned.

[marsh lantern]

#info-and-rules

[marsh lantern]

#when_is_next_restock

[dire dew]

this been 1 month and i didnt see 1 card gift valorant for 1200 point

but ok

[late epoch]

My account is frozen how to unfreeze

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[clever peak]

does geometry dash work?

and can i get buff coins from it

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Nop

You can only earn points with event based games

[clever peak]

oh ok

and what do you do with xp

oh the reward track

nvm

[twilit folio]

it's been over 24 hours now, no contact no nothing about the giveaway

[marsh lantern]

And there’s nothing we can do here, as I told you, you’ll receive your prize

But, please, be patient and understand there’s nothing we can do, plus it’s starting weekend and people also have to rest

[twilit folio]

ok

[humble hill]

whenever i play valorant. it says failed to check game or something

[marsh lantern]

Send ss of the error, please

[humble hill]

where? here?

[marsh lantern]

Yep

[humble hill]

ok lemme play a game

[west quiver]

GG @humble hill, you just advanced to level 2!

[humble hill]

oh no wait it works srry'

[pale fractal]

so when i download the buff on epic i try to sign in and it does not let me any helpers

and why does it not let me open any of the websites

[pale fractal]

Can u try to help 🙂

[marsh lantern]

Give more details on the issue pls

[smoky pendant]

logeythepro has been warned.

[marsh lantern]

#info-and-rules

[pale fractal]

Sorry

Sorry if I have the app on epic I open it I click sign up with discord and google and it does not let me enter anything I click login with email it lets me type all my stuff but it does not make me a account

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[pale fractal]

Do I need to be signed into overwolf

[marsh lantern]

Nop, no need afaik

[pale fractal]

I opened over wolf is that what it means by start

[west quiver]

GG @pale fractal, you just advanced to level 1!

[marsh lantern]

Wdym?

[pale fractal]

On the web u sent me do u want me to just reinstall bc I don’t understand it it said start then click control panel idk where control panel is tho

[marsh lantern]

Control panel is on your pc. You can look it up on windows search bar, or there's info on google on how to open it

[pale fractal]

Thx

I am testing it out now

Still not working

Ali it sadly does still not work

[marsh lantern]

Try changing your DNS to Google's DNS, or Cloudfare's

[pale fractal]

Idk what DNS is

Like the email?

[marsh lantern]

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

[rancid wolf]

can i get help pls guys im new here

[marsh lantern]

What's up?

[rancid wolf]

can you teach me how to do the challenges bcs when i do it it doesnt count in the app after i play the game

i dont know what to do

[marsh lantern]

What game and mode?

[rancid wolf]

valorant comp

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow those 4 steps

[rancid wolf]

i saw it and it already on but it didnt count the games i played

[marsh lantern]

Are you earning points after the match?

[rancid wolf]

nope

[jade skiff]

hi

[marsh lantern]

Check your transactions just in case

[rancid wolf]

sorry but where i can find it?

[marsh lantern]

To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

[rancid wolf]

and then what i do there?

[west quiver]

GG @rancid wolf, you just advanced to level 1!

[rancid wolf]

it still saying i didnt earn points

[marsh lantern]

Send ss pls

[rancid wolf]

dm?

[marsh lantern]

Here, please

[marsh lantern]

Send ss of your overlay settings if you can, please, as it is shown in the bot above

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

Make sure you're playing a supported game mode

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[hushed wharf]

how do i get more points in a fortnite match

headshots

multi kills

?

[marsh lantern]

Using boosts, being premium, completing challenges

[hushed wharf]

i mean the things u get when u complete a match

like some buff points for rank

kills

etc

[marsh lantern]

Yes, this is the way to get more points #support-en message

[viscid copper]

Where are the steam cards are gone?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[tall cape]

I pretty much cancelled my subscription because i keep seeing ads mid matches.
Each time i get a kill an ad for a movie pops up and the setting to turn it off didnt work lol

[marsh lantern]

That's a promo, not counting as ads

You would stop seeing them after the promo ends

[tall cape]

ahh someone in staff told me i could deactivate it.
but it didnt work so i pretty much game up

[west quiver]

GG @tall cape, you just advanced to level 2!

[marsh lantern]

You can disable pop up windows, but that thing you were seeing was a promo

[tall cape]

We cant disable promos at all?

[marsh lantern]

No, but they don't last long

[tall cape]

thats good to know.
Thank you

[pale fractal]

Sorry Ali it’s not that I don’t get rewards or it does not open it just does not let me sign up

[west quiver]

GG @pale fractal, you just advanced to level 2!

[marsh lantern]

Did you try changing your DNS?

[pale fractal]

Yup

[marsh lantern]

#open-a-ticket and explain the issue with as many details as possible

[pale fractal]

Can’t see it guyses web it denies me from opening

[marsh lantern]

What's your region?

[pale fractal]

Us east

Let me guess u can’t use buff in use

[marsh lantern]

You might have to contact your ISP. Sometimes people on the US can't access the site, and usually contacting their ISP fixes the issue

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can try that, or contact your ISP as it says at the end

[pale fractal]

K will do if my pc wants to work again

Thx

The dns worked

[unborn field]

does the 5% marketplace discount stacck

[marsh lantern]

Nop

Use one at a time

[unborn field]

do the buff boost ones stack neither?

[marsh lantern]

Nop, they work separately

You can activate more than one at a time, but they won’t add up each other

They’ll just work separately

[unborn field]

so i didnt lose out then

[unreal zodiac]

hekllo

does any one know how to dix the u need a highter tier to buy this item

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Ali 🌻 (Staff)

[unreal zodiac]

thanks princess buff

which one do i access gift cards like the roblox one

?

[marsh lantern]

Bronze or more

[unreal zodiac]

how do i get those points?

[marsh lantern]

Playing event based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[unreal zodiac]

thanks princess buff

oh so its the exp i gain every time i play a game??

[marsh lantern]

You can get points and XP from event based games and XP only from time based games

[tawdry perch]

Hey. I just played a Fn zero build game and poped off, getting 8 kills. There was a quest to get 20 kills in the week. After said game, it said "you are playing in an unsuportedd game mode" But i was playing zero build, witch is supported.

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[tawdry perch]

thks

[deft fiber]

why wont my buff thing work for minecraft

[solar tundra]

is it possible to install buffgame client on steam deck

I dont see any tutorials for that

[chilly rapids]

If it's Windows, it should works

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

No

Only windows and mobile

[smoky pendant]

levijames0671 was softbanned.

[dusky vector]

why

[marsh lantern]

You refreshed too many times too quick and you got a cooldown

Refresh once or twice to avoid that

[dusky vector]

i do

[west quiver]

GG @dusky vector, you just advanced to level 1!

[dusky vector]

when it refreshed

[magic inlet]

#when_is_next_restock #870329411986149536

[hard socket]

It been 24 hours. Any update on this.

[dim solstice]

i dont know what takes longer, trying to get the buff points or waiting till the item is in stock

such bs

[young grail]

fkj

daddy chill

[dim solstice]

no

daddy is angry

[dusky vector]

anyone get thing?

it stock every time

i cant buy

[wet nebula]

Only at this time it's the restock??

[west quiver]

GG @wet nebula, you just advanced to level 1!

[dim solstice]

what are yall trying to get?

[manic seal]

send a ticket #open-a-ticket

[wet nebula]

Riot Gift card

[dim solstice]

25?

[wet nebula]

15

[hard socket]

how to send ticket

https://www.buff.game/contact-us/ I messaged here.

[manic seal]

yes now wait an answer

[hard socket]

ok

[sick siren]

hi

If that matters, I was in ranked this time

Died a lot but still

Idk why

[magic inlet]

Restart Overwolf and follow all those steps

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[sick siren]

aight but

What about my exp points :v

[novel wasp]

acc levels ?

[opaque narwhal]

why does buff not work for mobile games

[chilly rapids]

It works for some, not all of them

[opaque narwhal]

like any of the supercel games

clash of clans clash royal brawl stars

[chilly rapids]

Is your account connected and everything?

[opaque narwhal]

yes

is there a way to unconnect and reconnect

[chilly rapids]

Might have to reinstall the app

I haven't connected those accounts, so I'm unsure if you can disconnect them

[opaque narwhal]

who do i talk to then that would know

[chilly rapids]

Someone will respond soon enough

[opaque narwhal]

that wasnt very helpful

[chilly rapids]

That's all I can provide, some of the support people aren't on that moment, so you'll just have to wait until they see the message, which they will momentarily

Better than Dell support

I'm not part of their team, just like to help

[glossy jay]

buff mobile only works on supercell games

[opaque narwhal]

yah i know

but mine dont

is there a way to unconnect my account to supercell games and then reconnect it @glossy jay

[glossy jay]

once a game account is linked, you cannot unlink it unless you go through support

have you verified your buff acct?

[opaque narwhal]

i believe so but how do i know if i have for sure

[west quiver]

GG @opaque narwhal, you just advanced to level 1!

[glossy jay]

I believe it's rewards>games>verify account

[opaque narwhal]

yah i have

any other suggestions

[glossy jay]

and are you seeing any error messages?

[opaque narwhal]

no it says everything is verfied

[glossy jay]

yes but can you give more details how it's not working

[opaque narwhal]

its not tracking

[glossy jay]

are you asking for weekly challenges or what

[opaque narwhal]

yah and just buff for playing the game in general

could it be because i am on an iphone

not an android

@glossy jay

[glossy jay]

have you tried reinstalling the app?

[opaque narwhal]

yes

[glossy jay]

is this a recent thing? or has this been an ongoing issue?

[opaque narwhal]

recent i just installed buff mobile a couple of days ago

[glossy jay]

and this is for brawl stars? which game mode?

[opaque narwhal]

all of them

[glossy jay]

if all your accts are linked correctly, it should be working.

it could take a minute to update

or mobile api could be down

[opaque narwhal]

do you work for buff?

[glossy jay]

in that case you'll have to wait until it's fixed

no one on this server works for buff except the devs who don't answer this channel

[opaque narwhal]

who can i talk to that can actually help

[glossy jay]

I'd delete this if I were you karen

mods don't tolerate rudeness

[opaque narwhal]

i dont care so i get banned from server big deal

[west quiver]

GG @opaque narwhal, you just advanced to level 2!

[opaque narwhal]

i am just mad that you were wasting my time when you didnt know anything

[glossy jay]

LOL good luck then

[wintry harbor]

so i spoke too soon, it worked for a few games but then stopped and does work anymore

if i reinstall it then it will work until i restart my computer then it just doesnt work

just doesnt want to notice i played a game at all, no change to my system except it seems the valorant clash update to buff

normal 'we are tracking your game earn buffs' screen pops up when i start a match

[flat hare]

because I can't redeem my Buff points for practically anything
I stopped using Buff a couple of years ago and now there's practically nothing

[balmy pendant]

i cant login into my buff account.

when i try to login it says "error frozen account not allowed exception"

does someone knows whats happening?

[glossy jay]

do you stay in post game lobby?

[noble acorn]

❌ | Didn't find a question with that title

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[olive lily]

is MW3/Warzone unstable atm cause it struggles to track mathces

[wintry harbor]

yes, im using it the same as i did before when it worked, its been fine for months only stuffed up last few days

playing fortnite and its wroking fine, works fine in tft as well, its weird

theyre 15-20 mins usually so dont think its a time thing

[plush nimbus]

does anyone know how to connect your game to buff?

[magic inlet]

Which game

[plush nimbus]

fortnite

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Evil Princess (Staff)

[simple steeple]

I has I warned about in the buff_collection

[compact prairie]

Hi

[magic inlet]

Yes, because this is a channel trading card collection and not UnbelievaBoat command go to #game-bot-beta . That's why you were given a warning for Misusing channels

[compact prairie]

I'm new to Buff and wondering how do I use buff to earn some stuff?

[magic inlet]

Play any supported game, earn buff points and you can buy a free gift card

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[compact prairie]

How do I check how much points I have?

[magic inlet]

Bottom left under your nickname

[compact prairie]

Ohh I see it

So when I have enough to buy something, how do I purchase?

[magic inlet]

#when_is_next_restock #870329411986149536

[compact prairie]

I meant like when I click on something where does it show to "buy"?

[magic inlet]

You will be shown this when you have enough buff points so you can choose either the premium price or Regular price

[compact prairie]

Ohhh Alright

[west quiver]

GG @compact prairie, you just advanced to level 1!

[compact prairie]

How long does it take to make much Buff points?

[magic inlet]

Depends on how you play, or how you earn buff points, here: Play event-based games, complete weekly challenge, spin the wheel, buff pass, completing quests mobile and more

[compact prairie]

Does Roblox works?

Or on any game

[magic inlet]

Roblox is only XP

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Evil Princess (Staff)

[compact prairie]

Oh yeah and whats Xp and what does it do?

[magic inlet]

XP goes to Buff pass

[compact prairie]

And what is Buff Pass?

[magic inlet]

Buff pass are rewards for each achieved 1-100 lvl

[compact prairie]

Where is the Buff Pass thing?

[magic inlet]

Click Lounge and down is Buff pass

[wintry harbor]

any advice?

[marsh lantern]

Is this arena or another mode?

[wintry harbor]

yes just arena, tft works fine

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[wintry harbor]

sure, will do

[west quiver]

GG @wintry harbor, you just advanced to level 7!

[balmy viper]

Guys i have a big problem

[marsh lantern]

What's up?

[fading chasm]

How is overwolf now? I remember that people said a lot of bad things about it

Like it ruins/slows your pc performance etc

[marsh lantern]

It barely does anything tbh

[grizzled cairn]

im only geting Xp and no buffs

[marsh lantern]

What game?

[grizzled cairn]

roblox

I've done the overlad stuff all ready

[marsh lantern]

Roblox only gives XP and not points

[grizzled cairn]

oh ok thank you 😄

dose Buff support simle rancher 1 as well

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[grizzled cairn]

ok tank you again

thank you

also what can i do with Xp

im new if you can't tell

[marsh lantern]

Level up the battlepass, which you can find in the lounge

[grizzled cairn]

oh ok thank you for the third time

[west quiver]

GG @grizzled cairn, you just advanced to level 1!

[marsh lantern]

All good!

[grizzled cairn]

yay i just got my first raffle tickets '

[gleaming sky]

Whenever i try to log in my acc it keeps saying multiple accounts what does this mean?

[marsh lantern]

#open-a-ticket

[fringe marsh]

I need help on changing my email!

my gmail get hacked and they want to take everything i own

[marsh lantern]

You can't change it manually, #open-a-ticket pls

[long steppe]

what do i do with the roulette cash i earn

is it tradable or what pls help\

[marsh lantern]

Check pinned message in #game-bot-beta

[charred crane]

how do i pay with credit card with buff premium?

it says on stripe Something went wrong

You might be having a network connection problem, the link might be expired, or the payment provider cannot be reached at the moment.

[regal steppe]

Just wanted to ask in which channel does it announce that Valorant gift cards are back in the stock?

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Get Riot Access Code in marketplace #when_is_next_restock #870329411986149536 or raffle

[mortal burrow]

it says that siege is working rn but its still not tracking

[marsh lantern]

R6 is down on buff

[charred crane]

does the marketplace refresh with new items?

[broken raptor]

not everyday

it would probably say that there is an update available

[charred crane]

ah ok thanks

[broken raptor]

it usually is bug fixes but there is a chance for the market place to get restocked

[charred crane]

also one more question i dont really know where to say it this but what do u think is the best game for xp?

[magic inlet]

Play any game that is supported without AFK, without autoclicker and without a controller

#support-en message

[covert turtle]

Not working still

[west quiver]

GG @covert turtle, you just advanced to level 1!

[magic inlet]

Describe your issue

[pine lark]

i bought a icons pack and entered in the correct code and it said quote on quote "You need to get a higher tier level to buy this item"

help

[marsh lantern]

You need to be bronze

You can level up your tier by playing event based games

[pine lark]

wdym event based games

like overwatch

or just normal games that are supported

[marsh lantern]

Those in #game-status

[covert turtle]

You’re whole app and website is broken

[marsh lantern]

?

[covert turtle]

Can login to it anywhere

[marsh lantern]

Be more specific, please

[covert turtle]

No error code pops up it just sits there

^

[marsh lantern]

Try going into buff.game in your browser

And see if you can enter the web

[covert turtle]

It won’t load in browsers

[marsh lantern]

What's your region?

[covert turtle]

Az

United States

[pine lark]

is this points as in buff points

[marsh lantern]

Wait, bot is down, let me ss the message, 1 sec

[covert turtle]

Yea ive tried all that and nothing

[marsh lantern]

Try those steps, sometimes changing the DNS to Google's or Cloudfare's works. If not, you have to contact your ISP

[covert turtle]

I’ve notice yall still had this problem with a lot of people

[marsh lantern]

Wdym?

[pine lark]

by points does it mean buffs

[marsh lantern]

Not a lot tbh and it usually works changing the DNS and/or contacting their ISP, bc they might be blocking Buff's IP

[marsh lantern]

Yep, buff points

[covert turtle]

I’ll try again

[pine lark]

thats bs

[marsh lantern]

What is?

[pine lark]

buffs take so long to earn and buff wants me to earn 500 on a small list of SPECIFIC games most of them i dont even own just to buy something using my hard earned points

[marsh lantern]

Oh no

You don't have to earn 500 points

You have to earn SP, which is like XP but only for your tier

You can check your tier on your profile

Sorry if I misunderstood something before!

[pine lark]

how do i get sp

[marsh lantern]

Playing event-based games

[pine lark]

ok

[west quiver]

GG @pine lark, you just advanced to level 6!

[pine lark]

like overwatch?

[marsh lantern]

Yep

[pine lark]

k ty

[marsh lantern]

You can check them all here

[pine lark]

how can i get the buff overlay to not show up when playing a game and still get my stuff from event based games

also how do i get points?

[marsh lantern]

On settings if you're premium. But you can close the pop-up window and get the points tho

That window only tells you that it's tracking

[marsh lantern]

Playing event-based games (necessary if you want to earn SP for your tier), using the wheel, completing challenges, leveling up the battlepass

[pine lark]

should my overwatch take longer than usual to load while using buff?

[marsh lantern]

Nop

[hallow citrus]

Hi, i spent tickets in a raffle for a riot gift card from the mobile app and my tickets went in another raffle for a steam gift card, that i don't want. And the steam one was for premium, but i'm not premium, so i really don't know how it's possibile. Does anyone knows this bug and how to risolve It?

[marsh lantern]

I believe it's just a visual bug. Check on pc and mobile in "My raffles" section if the Steam raffle appears on both devices and not the Riot one

[hallow citrus]

At the moment, i'm not at home, so i tried to uninstall and reinstall the mobile app, but it changes nothing. I'll check the pc app once i'm at home.

[fierce sparrow]

how do u unistall buff on window 11?

[tulip moon]

Good morning, the former moderator @proud ingot (I say former because I see he has been stripped of his rank) owes me a payment of over $400 for promoting the platform in my channel months ago and has stopped responding. I would like to know who I need to talk to in order to resolve this issue."

[marsh lantern]

Have you sent a ticket about this? Also, if this is a referral issue, have you contacted them?

We don’t handle referral issues here

#open-a-ticket try on a ticket tho

[tulip moon]

ty

[tulip moon]

I've been waiting for a response from Buff for months and haven't received one. I would like to know if there is any other contact method

[smoky pendant]

jamesbrumback has been warned.

[devout pulsar]

sorry

i got

a question

[marsh lantern]

Ask ahead

[devout pulsar]

How do i get the buff thing to stop popping up randomly on my pc

[marsh lantern]

Do you mean the pop-up window?

[devout pulsar]

i guess

[marsh lantern]

Something like this you mean?

[devout pulsar]

ya

[marsh lantern]

You can disable them on settings if you're premium

[devout pulsar]

then how do i delete buff permenently

cuz i did but i still have the pop up

[devout pulsar]

can u make me a moderator

[marsh lantern]

No

[devout pulsar]

y

also i have windows 10 pro

will it still work

[marsh lantern]

Yep

[devout pulsar]

do i have to type the whole link

[marsh lantern]

Wait I'll send it here, dw

https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98

[devout pulsar]

thank you

[west quiver]

GG @devout pulsar, you just advanced to level 1!

[harsh cobalt]

hello

[broken raptor]

any problems?\

[unreal zodiac]

is there any way to get sp easier or is it just the quest

[marsh lantern]

Nop, afaik it gives you the same amount of SP after every match

[unreal zodiac]

wait so sp u only get from quest right

[marsh lantern]

Nop, you get SP after every match in any event-based game

[unreal zodiac]

do u have to win?

[west quiver]

GG @unreal zodiac, you just advanced to level 1!

[unreal zodiac]

because ive done alot of matches in fortnite and i only have 11

[marsh lantern]

Nop

[unreal zodiac]

then why do i not gain sp?
\

does it take a while to loud or what

[marsh lantern]

You can check your SP on your profile

Right there when you click on your profile. Please, check it

[unreal zodiac]

yea i only have 11 and i have done alot of rounds

its just stuck at 11

[marsh lantern]

Are you earning points after the match?

[unreal zodiac]

yes

they just louded srry

but how much do u gain after a match??

[marsh lantern]

Afaik it's the same amount, but I can't remember it now. See how much you have now, play a match and check it later

[unreal zodiac]

so u dont know the exact amount?

[marsh lantern]

Not really. See how much you have now, play a match and check it later

[unreal zodiac]

alr

so it only works when i get points from the game tracker thingy to stop people from just going afk?

[marsh lantern]

It works every time you finish a match on an event-based game, but if you're afk and your matches aren't getting tracked, it's most likely you're not getting SP either

[unreal zodiac]

yea cuz it tracks your kills and stuff so if u do nothing u get nothing in return right?

if it is that ill make sure ill get kills and stiff

stuff*

[marsh lantern]

If you have a bad match but you're not staying AFK, you'll get your buff points anyways. SP is always the same amount

[unreal zodiac]

so the only thing you cant do is be afk but if your not ur all good even if your playing badly right

[marsh lantern]

Yep, it doesn't matter if you have a good or a bad match, as long as you're playing

[unreal zodiac]

alr thanks alot

[west quiver]

GG @unreal zodiac, you just advanced to level 2!

[fair herald]

so i was playing r6 and I completed a challange but at the end of the game it told me there was an error and it didnt start the challange, how do i fix this?

[magic inlet]

R6 is down on BUFF

[burnt raptor]

hi 😊 , so can you tell me approximately how often it reappears in stock? pls and ty

[marsh lantern]

#when_is_next_restock #870329411986149536

[covert nymph]

i got the 200 monthly buffs but no monthly box yet

i opened last month's box on the first of that month, for context

[burnt raptor]

I have already read these 😆 I thought there was something more to add, taking into account that the messages have not been upgraded, thank you

[marsh lantern]

Wait 24 hrs. If you don’t get it by then, #open-a-ticket

[covert nymph]

gotcha

also would it be ok if i asked about the eta of google play money in the marketplace returning?

[marsh lantern]

#when_is_next_restock #870329411986149536

[covert nymph]

it's been a while since they've been taken down for maintenance and i'm worried they may not show up again

i think over a month iirc

also it's not a stock issue

they're just straight up not in the marketplace

and haven't been for some time

[covert nymph]

ah

well i sure hope google does something

[keen moss]

so I can refresh the shop by pressing home button and then shop

[summer juniper]

does someone knows when eu riot giftcards coming back to the marketplace?

[marsh lantern]

Yep

[marsh lantern]

#when_is_next_restock #870329411986149536

[novel wasp]

hey

can i get 50 $ riot from the buff pass?

[viscid ginkgo]

how do i know if buff is working in the background?

i have it open and im playing valorant but how do i know its working?

[coarse rain]

bruh

[west quiver]

GG @dim solstice, you just advanced to level 1!

[dim solstice]

finally

[coarse rain]

lucky

[dim solstice]

not even luck

gotta be fast asf

[coarse rain]

anyway gongralation

[dim solstice]

spam reloading gmail and copy pasted verif code

took me over a week to get it 😭

[magic inlet]

No only Steam, Roblox or Amazon.com

[magic inlet]

Follow all those steps -> #support-en message

No need tag staff #info-and-rules . This command is also too disabled because of the word

[coarse rain]

🙏 thanks

[crisp hatch]

Why can i only buy one gift card? £5 RP card, im just wondering

[rose acorn]

why cant I get the premium prices after redeeming my 1 day free premium elite?

[white patio]

When does the shop refresh?

[manic seal]

Restart overwolf

[manic seal]

#when_is_next_restock #870329411986149536

[white patio]

oh thank you

[gray chasm]

One day buff randomly stopped working so i uninstalled it and factory reset my pc one day and everytime i go to the website to try and download it, it wont even get me in the site, Am i tripping?

[floral raptor]

If i upgrade to premium elite, will i get the 3 months free after the payment?

[twilit igloo]

I reached max lvl for season pass for 50 dollar gift card, picked amazon says to check inventory but its not there?

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

if u pay yearly, u get 12 months and u pay for 9

1 time payment

[manic seal]

wait 24hrs, otherwise if u still dont have it, send a ticket #open-a-ticket

[summer topaz]

When store restock

Always no items any Idea how to get an item

I have points

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Evil Princess (Staff)

[paper obsidian]

it usually restocks 5:30 pm and 5:30 am PDT

[forest stream]

Hey

Can valorant points only be purchased with premium buff?

[marsh lantern]

This card that it’s showing globally is premium only, yes, but you can enter raffles without being premium

Check them out

[forest stream]

are valo points gift cards available in raffles?

[modest forge]

Is there any reason why items aren't showing in inventory currently?

[marsh lantern]

Yes, check the raffles section

[marsh lantern]

What item?

[modest forge]

3 post boosts, 2 exp boosts

[forest stream]

but arent there like participants and stuff like that

so my ticket will be wasted if i lose?

[marsh lantern]

Post boost won’t show on your inventory. They’re on your profile, below your pfp

[modest forge]

What about the exp boosts?

[marsh lantern]

Raffles are like giveaways with a paid entrance. You buy tickets (or get them free on the battlepass) and then you join the raffle you're interested in. The more tickets you apply, more chances to win (never guaranteed, it's random - like a giveaway)

[marsh lantern]

They should be appearing there, or were they seasonal?

[forest stream]

wth

[modest forge]

Just gotten today thru buff boxes

[marsh lantern]

Send ss of the reward history, please

[forest stream]

isnt that bad now

so after all my efforts ill just have a chance of winning?

[west quiver]

GG @forest stream, you just advanced to level 1!

[marsh lantern]

It’s your choice if you want to participate in a raffle, it’s not an obligation

You can also wait for them to restock a rp card for regular users

[forest stream]

now wuss that

[marsh lantern]

?

[forest stream]

whats that

rp card?

[marsh lantern]

Riot points

[forest stream]

that sounds good

[forest stream]

one more question

is there a max limit to earn buff points everyday?

[marsh lantern]

50 points. Challenges, wheel, boosts, premium boost do NOT count for this limit

[marsh lantern]

Where does it say 3 post boost and 2 exp?

It’s most likely 5 post boosts

[modest forge]

when I was "exploring my rewards" it said 3 post boots, 2 exp

[marsh lantern]

It just says 5 boosts, so they’re most likely post boost all of them

If you find where it says 3 and 2, send that ss

[forest stream]

hey

can global codes be redeemed in asian servers?

[marsh lantern]

No need to ping, please #info-and-rules

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[modest forge]

the UI is way too broken on the app to show that

Can't do anything without a functional, user friendly app that's intuitive & navigable that shows every piece of information necessary

Otherwise, no need to task

[wary stone]

What dose account frozen mean?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[wary stone]

Thanks

[latent sandal]

what does rp stand for in giveaways?

[marsh lantern]

Riot Points

[latent sandal]

thanks

[charred crane]

i need help

i downloaded and i cant clip at all i press f7 hold f7 i even spam f7 and it dosent work

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Ali 🌻 (Staff)

[charred crane]

thanks

[noble gulch]

how do i get the screeen away that always pops up in the begining when you open a game

nvm deinstall will work to

[marsh lantern]

On settings if you're premium

[smoky lotus]

how long does it take for a ticket or email to be processed by buff

[magic inlet]

An answer can take 3-5 business days

[smoky lotus]

ok

[floral hill]

why are emails for verifications slow?

i try to buy a riot card and every time i press to buy the verification email doesnt get delivered fast enough

then its out of stock