support-en

[frosty nest]

which gamemode?

[shy gorge]

unrated

[queen axle]

I don't believe I was ever lucky, only 8 people participated in the raffle, 3 products were given away and guess who didn't win XD

[tawny escarp]

@queen axle you have leveled up to level 1.

[frosty nest]

did you forfeit or disconnect from match?

[shy gorge]

forfeit as in?

[frosty nest]

ff

giving up

😄

[shy gorge]

ahh nope

lmao

[frosty nest]

hmm, if you also didn't disconnect, I am not sure why that would happen

[shy gorge]

i went afk once

[shy gorge]

dayum

[frosty nest]

if it caused a disconnection, that could be why yes

[shy gorge]

nope i dont think so

[queen axle]

Has anyone ever purchased valorant points?

[frosty nest]

yes

[marsh lantern]

#1005847190385729706

[frosty nest]

a few hundreds of people xD

#1005847190385729706

[shy gorge]

so i wont get xp for that 45 min game.

[craggy garden]

anyone know of the frozen account not allowed exception error?and how to fix?

[shy gorge]

@frosty nest srry for the ping

[frosty nest]

💀 Sorry for your lost lol

it should be around 600 XP I guess

[shy gorge]

lmaoo

[frosty nest]

at least it's not too much

[shy gorge]

ya ig

[frosty nest]

but yeah it's a loss anyways

[shy gorge]

damn

[queen axle]

Has the wheel been removed?

[shy gorge]

anyways thanks for the help @frosty nest !!

[frosty nest]

Np

[frosty nest]

🤔 it's there on PC

[queen axle]

where? i cant see it

[west quiver]

GG @queen axle, you just advanced to level 1!

[frosty nest]

What's your BUFF version

[queen axle]

yes its 0.8.4.0

[orchid perch]

Never participated in a giftoin giveaway, how does it work?

[frosty nest]

giveaway 🤔 you need to get whitelisted first in #buff_collection

[orchid perch]

they all talking about giveaway in there, wdym with whitelisted?

[orchid perch]

It's in the lounge Tab, you can choose it above the buff box

[frosty nest]

you need to kinda login

[orchid perch]

how do I do that

[queen axle]

thanks bro

[orchid perch]

np

[frosty nest]

it should be via commands from giftoin bot @orchid perch

[queen axle]

5₺ razer gold is 1200 price i think its not fair XD

[magic inlet]

Normally it almost same as the giveaway bot just click the bottom left gift and the Giftoin bot will tell you that you are participating in the giveaway 🙂

[orchid perch]

when I do / giveaway it says "access denied"

[queen axle]

5$ is 1200 price too ahaha

[frosty nest]

@magic inlet Any idea on that? Otherwise our admin will need to check it

[magic inlet]

This command is only allowed to admins who run the Giveaway most often it is done by Bonj

[queen axle]

everyone started with 100 points, why did I start with 0?

[magic inlet]

There is no giveaway going on right now Giftoin Bot

[magic inlet]

Not true, you get 30 buff points for registering an account

[orchid perch]

ah ok, then I only wanne know where I can see it when there's one

[magic inlet]

Once the giveaway will again running from Giftoin bot #buff_collection

[left vine]

Does CS2 acutally work or is there's something wrong and need to turn off something

[magic inlet]

CS2 is not supported yet

[left vine]

oooooooh ok ty

[warm verge]

I haven't logged in to buff for a long time and when I tried to log in, it gave me the error "your account has been frozen". How can I open my account?

İ'm Turkish

@magic inlet can u help me ?

[smoky pendant]

rayzthebest has been warned.

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[warm verge]

thx

[willow meadow]

i did the "download now for 90 instead of 30 points" and i still got 30 points 😭

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[willow meadow]

it's okay, i'm lazy

[marsh lantern]

Doubt it, and we don’t handle that here either

[hasty otter]

do the steam caard of 10$ work on any region?

[noble acorn]

STEAM CARDS

Steam gift cards should work in every country except Brazil, Russia, India, Argentina and Asia Pacific.
However, this might change at any time and we do not have any control over that, which means we take no responsibility if the card doesn't work in your country.

Summoned by Ali 🌻 (Staff)

[hasty otter]

ty

IT worked

YEPPIE

[marsh lantern]

Congrats!

[dark mesa]

So I just got buff and I have been playing game for the past hour or so but it won't give me my xp?

[crimson flax]

why is there never anything in the shop instead of pubg mobile coins? and when is there gonna come back other offers? like amazon? I have 4000 coins that i would like to use but i've been waiting for months for something in the shop but i never appears to be something.

[magic inlet]

Have you played a supported game ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[wary pier]

I am playing minecraft right now and I am trying to complete challenges but whenever I do it never registers and it doesn't tell me the information about my coins and xp while im in the game

and whenever I head to restart minecraft it tells me "Buff didn't track any gameplay during this session"

[magic inlet]

Are you using any mods ?

[wary pier]

no

im playing Vanilla Minecraft 1.18.2

[magic inlet]

Send ss with F3 setting and chat

[west quiver]

GG @wary pier, you just advanced to level 2!

[dark mesa]

yeah I played minecraft, roblox, and geometry dash

[tawny escarp]

@dark mesa you have leveled up to level 1.

[magic inlet]

I checked. It should be fine with your settings. Are you getting the StartGame pop-up screen ?

[magic inlet]

If you are AFK or used Autoclicker you won't get any XP. Did you use the controller ? If so, you don't get enough XP either

[dark mesa]

Whats the controller?

i just got buff

[magic inlet]

Are you using a keyboard or controller

[dark mesa]

keyboard

[vestal zephyr]

How can I know which XP buff I have active, I can't find it anywhere?

[west quiver]

GG @vestal zephyr, you just advanced to level 1!

[dark mesa]

idk i just got buff

[odd pike]

can anyone help me because on the buff marketplace valorant doesnt show up

@everyone

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[magic inlet]

If you are talking XP booster so only buff pass you can get 20% XP if you buy it. How do you find out how much XP you get once you close the game so you get the result with XP

[vestal zephyr]

okey thanks @magic inlet ^^

Forgive the last doubt when the pass ends because it puts a month but doesn't give me a date or anything and i bought the pass yesterday

[tawny escarp]

@magic inlet you have leveled up to level 13.

[tidal wigeon]

nothing count still loading ?!!!

[wary pier]

no i wasnt

[noble acorn]

WHY ARE THE RESULTS NOT LOADING

If you getting the white BUFF logo and it won't load. Please try a different game than the one you reported (Event-based games). If it does not work from other Event-based games you have reached the daily limit buff points. Try playing tomorrow and it should reset your daily limit

Summoned by Lukskubik (Staff)

[tidal wigeon]

how much the max points can got it in day ?

i got today 300

[magic inlet]

You didn't get the StartGame pop-up screen at the start of the match ?

[magic inlet]

Daily limit
PC - 50 buff points
Mobile - 30 buff points

[tardy wasp]

is google cards not coming back? its never been out of the store this long

as in not even listed in the marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[sudden copper]

Do the Valorant Cards still exist because since I have enough buffcoins I have never seen the cards. They were never availbe and I am looking in the marked everyday.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[sudden copper]

still waiting until I have enough -_-

but okey still thank you

[scenic marsh]

im having trouble logging into buff i just created an account and when i go login in it says i need to verfiy from a link they sent but i never got a link

[magic inlet]

Check spam folder

[scenic marsh]

i did i checked both folders that emails get sent to but it never sent

[vestal zephyr]

when i play base game i play like 1 hour and i get 100 exp and when i play 10 minutes i get 100 exp to is a bug or is 100 exp-sesion no time

[calm wharf]

how can i close buff so it says something like 'are you sure you want to close buff; you wont earn any buff points' so that i dont get popups

[hollow canopy]

when i do the Minecraft challenges it doesn't register (i am using modrinth as my launcher)

[tawny escarp]

@hollow canopy you have leveled up to level 1.

[turbid totem]

Freezing account?

[hollow canopy]

im playing with my friend and it registerd for him once

[turbid totem]

@noble acorn freezing account ? How i run my account

[charred crane]

@turbid totem try restarting the app

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[quiet siren]

how do i use roblox for buff

it doesn't show as a game option

[marsh lantern]

You can only earn XP with Roblox

If you want to earn points, you need to play event based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can check them following those instructions

[quiet siren]

k ty

[hexed mantle]

..is roblox even supported

like i gain xp from all sessions

but thats it

like what am i supposed to do w xp

[tidal wigeon]

with daily cha and weekly or not ?]

[calm wharf]

how can i close buff so it says something like 'are you sure you want to close buff; you wont earn any buff points' so that i dont get popups

[marsh lantern]

Because it’s a time based game

You only earn points with event based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can do it by closing overwolf

Or pressing close on that window you see

[wispy orbit]

im unable to buy anothing from buff shop. I get the email with the code when i press the buy button, after i paste it in buff, it says internal error and wont let me purchase. How do i fix this? it has happened on 3 different days too

[marsh lantern]

What item?

[wispy orbit]

riot gift card

[marsh lantern]

Send ss pls

[weary warren]

how do i get rid of the popups

[wispy orbit]

i dont have the ss, if it comes today, ill send it

[tawny escarp]

@wispy orbit you have leveled up to level 1.

[marsh lantern]

Is it the global one tho?

[marsh lantern]

On settings if you're premium

[wispy orbit]

either that or canadian im not 100% sure which one i click

[pulsar briar]

why doesnt my buff work with siege

[marsh lantern]

R6 is down on buff, sorry

[limpid narwhal]

Where is the Apple Store gift card? I want one so I can buy Minecraft for 2.99

[hexed mantle]

cries in roblox not being supported!

[tawny escarp]

@hexed mantle you have leveled up to level 1.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[limpid narwhal]

When will they be back

[tawny escarp]

@limpid narwhal you have leveled up to level 1.

[marsh lantern]

Read the bot, please

[alpine merlin]

Do I need to link my accounts to the BUFF app?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[alpine merlin]

Awesome

[analog pike]

the vp cards just got restocked and run out of stock in a matter of 40 seconds
are you sure its not botting?

[hollow canopy]

im playing minecraft and the play 10 matches in skywars Challege isnt regeristing nor is the duels one

[west quiver]

GG @hollow canopy, you just advanced to level 1!

[minor rapids]

delete this right now

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[tawny escarp]

@manic seal you have leveled up to level 7.

[manic seal]

yes. You can send a ticket #open-a-ticket if u like

[minor rapids]

is he talking about the global ones or the uk ones?

[hollow canopy]

buddy telling him to delete it brings more attention to it

[minor rapids]

i mean he fked it anyways

[hollow canopy]

Oh

[subtle badge]

Does anyone know how I can claim the 250 buffs for installing BRight?

[coarse rain]

tt

[winter basin]

Hola!! como puedo utilizar mis puntos BUFF?

Tengo 200

[glossy jay]

#support-es

[fiery aspen]

hola como canjeo lo de raffles compro moneda de valorant y no me deja

[glossy jay]

#support-es

[manic seal]

global prob

[verbal wraith]

y buff has not restocked valorant gc yet??

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by ! a wild panda (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[scenic marsh]

why wont i get a email to verify my account i checked my email folder and my spam folder and its not in it

[tawny escarp]

@scenic marsh you have leveled up to level 1.

[full nacelle]

why is roblox not on buff on canada

[bitter canopy]

its not on buff where i live too

[magic inlet]

What email do you use

[scenic marsh]

its an icloud email i use for everything

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. You can also enter the raffle to win a robux card. The more tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[bitter canopy]

why is roblox not on the time based games

[tawny escarp]

@bitter canopy you have leveled up to level 1.

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[scenic marsh]

i did

[west quiver]

GG @scenic marsh, you just advanced to level 1!

[magic inlet]

If you still haven't get buff points. Send a ticket #open-a-ticket

[magic inlet]

Wait for the answer

[bitter canopy]

can someone plzz tell me if i still earn buff points while playing roblox

[magic inlet]

Roblox is only XP

[bitter canopy]

o

[scenic marsh]

alright

[bitter canopy]

and xp = buff points?

[magic inlet]

No XP goes to Buff pass

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[spiral nimbus]

inconsistent tracking ngl

[tawny escarp]

@spiral nimbus you have leveled up to level 2.

[thin grotto]

If I deleted my account then how do I get that account back?

[agile anvil]

Guys I want to download GTA 5 and I cant find it on buff

what is happening?

[agile anvil]

@everyone

help me please

[shy phoenix]

is it real or fake?

[tawny escarp]

@shy phoenix you have leveled up to level 1.

[shy phoenix]

and how can i collect them?

[agile anvil]

hey bro

do u know about GTA 5?

[shy phoenix]

what about it?

[agile anvil]

bro in the marketplace there is no GTA 5

do u know why?

[shy phoenix]

idk

its not available at the moment

maybe in future yeah idk

[agile anvil]

ok

[west quiver]

GG @agile anvil, you just advanced to level 1!

[agile anvil]

i'll look after it

[stray socket]

Yo am new in this sever

[agile anvil]

yo

[smoky pendant]

vipchange1_94961 was muted.

[agile anvil]

please talk here Princess Ali bro

[marsh lantern]

About your issue, check if gta is available on your marketplace or raffles. There was a gta5 raffle a few days ago. If you don’t see it, then it’s not on stock

[agile anvil]

I cant see GTA 5

on raffles and marketplace

[agile anvil]

so when will it be in stock?

and do you know how much coins are needed to redeem it?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can check that once you see it

[agile anvil]

before when GTA 5 was there how much money it was?

[marsh lantern]

No info

[agile anvil]

bro how to redeem GTA 5 by raffle?

[marsh lantern]

If you see it there, buy as many tickets as you want and enter them. Then, wait to see the announcement of the winner

[tidal wigeon]

any help

[marsh lantern]

Challenges don't count for the daily limit (if that was the question)

[tidal wigeon]

+1

[marsh lantern]

Read pinned message in #game-bot-beta

[tepid wolf]

how does it track

there are no tasks for roblox

?

[marsh lantern]

Roblox only gives XP. You need to play event based games in order to earn points

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[tepid wolf]

even based games in robllox?

[tawny escarp]

@tepid wolf you have leveled up to level 1.

[marsh lantern]

No, check the bot above, please

[tepid wolf]

ok

can i play event games and claim those points for a non event game currency

[marsh lantern]

You can exchange the buff points for items on the marketplace or raffle tickets

So check what's available in your marketplace and raffles

[primal karma]

Hi, maybe someone asked but i didnt find it. I have trouble loging in BUFF. Download is ok, but when i want to login or register it says: Frozen account exception. It sayn on login and registration too. Maybe its cose im from czechia, but last year i didnt have this problem. i hope its right channel to XD.

[lyric phoenix]

each week is bugged, never counts win, like i show in the screen, any tip?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Why?

Give more details, please

Send ss of the error, please

Try another browser like chrome or edge

That's not the right link

Wait

https://wallet.giftoin.org/a/buff-1/

That's the link

Try changing your dns to 1.1.1.1

Or google's dns too

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

That's not how you change your dns

https://www.bitdefender.com/consumer/support/answer/87643/

There's info on google, just like that

Both

Read the article above, please. They explain what dns to use

There's even a video

[charred path]

guys

i need some help

for some reason my account is "frozen"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[charred path]

oh

OK, now that i did the form?

[marsh lantern]

Now wait

[charred path]

ok

who takes care of it (just wondering)

[marsh lantern]

Staff

[charred path]

ok

is there a gen chat

[tawny escarp]

@charred path you have leveled up to level 1.

[marsh lantern]

Yep #off-topic-english

[charred path]

ok

[sage hawk]

Every time I try to redeem a reward from the marketplace, it says 'this item is currently not available' after I put the confirmation code in. The item stays available in the shop for many more hours after that, and it is often showing as "last purchased" a lot more recently than when I try to redeem it. What could be the issue?

[marsh lantern]

Which item is it?

[sage hawk]

Amazon £5 premium only

[marsh lantern]

After getting that error, are you restarting Overwolf on your task manager and opening Buff again to see if it still appears on stock?

[sage hawk]

Yep, and it still does. Last time, it was the other day with the $5 Riot code, and it was available for another like 8 hours

@marsh lantern

[marsh lantern]

That's weird. Please, send a ticket explaining this issue with as many details as possible #open-a-ticket

[sage hawk]

Sent off, thank you!

[tawny escarp]

@sage hawk you have leveled up to level 1.

[proud wasp]

no need to open a ticket

disabled that item and forwarded it to our devs

[faint grotto]

When is buff for r6 gunna be fixed

[hushed hollow]

Buff cannot find my fortnite

[tawny escarp]

@hushed hollow you have leveled up to level 1.

[hushed hollow]

😦

[tidal wigeon]

buff didnt count in new map on valorant

[naive pilot]

what do i do about this? was working fine until about 2 weeks ago. no vpn/proxy enabled, same device, same wifi, etc. nothing changed just didnt work one day 🙁

[west quiver]

GG @naive pilot, you just advanced to level 1!

[marsh lantern]

No info, sorry

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

What mode did you play?

[marsh lantern]

#open-a-ticket

[tidal wigeon]

ecalition

[marsh lantern]

Check your transactions to see if you've earned points, pls

[tidal wigeon]

nothing

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[tidal wigeon]

the pop up show but when i end from game nothing count

[marsh lantern]

Try those steps pls

[charred path]

my account is still frozen, i'm patient so don't worry

[marsh lantern]

You'll have to wait 7 business days

[charred path]

in hours 😨

how many

[charred path]

why

[marsh lantern]

Not hours, days

[marsh lantern]

Because they have to review each case ig

[charred path]

how much time is it

[marsh lantern]

7 business days, idk how many hours... ig Google can tell you that

[charred path]

💀

[sharp rampart]

Yo

I need some help

I'm trying to sign in to buff on mobile when I try to link my gmail it showes account frozen

[tidal wigeon]

nothing !!!

pls help i need points today

[coral hare]

What should i do

When i open buff i got this

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

Reinstall

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kyuu[t]♡mico (Staff)

[coral hare]

I did still the same

[manic seal]

Contact overwolfs support

discord.gg/overwolf

[coral hare]

Ok

[magic inlet]

Play any supported game, earn buff points and you can buy a free gift card

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[charred crane]

just play the game normally and buff should automatically turn on

if you see this thing pops up on your top right corner

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

open random game on roblox

and this tab should pop up on the top left (not right mb) corner

yuh

there's no missions for roblox

sad

ask the devs not me

i dont know

I mean I got 50 in a day so

it's decent progression

abt a month to get the 2.2k

yuh

but am not sure how the exp calculation thing works

cause one time I got like 3 exp from an one hour session

then I got like 600 from a 45 min session

it's weird

xd

[magic inlet]

It may not exactly give 600 XP

[urban steeple]

Why cant i find riot games game keys in the marketplace?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[charred crane]

wdym

[west quiver]

GG @charred crane, you just advanced to level 1!

[tawny escarp]

@charred crane you have leveled up to level 1.

[magic inlet]

You can also participate in the raffles

[urban steeple]

I mean like its not an option in my market place

[magic inlet]

I'm saying it doesn't have to be 600 XP you can get 300-400 XP per hour

[charred crane]

yuh ik that

[urban steeple]

Its not that they're out of stock its that they're not even visible or an option in my market place

[magic inlet]

Read the bot message #support-en message

[charred crane]

yeb

just close it

[unborn notch]

when riot points will come to shop

[tawny escarp]

@unborn notch you have leveled up to level 1.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[urban steeple]

Alr thanks❤️

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[unborn notch]

Thx but its not coming to shop i waited so long

[magic inlet]

Read the bot message #support-en message

[unborn notch]

ok

[urban steeple]

Whats AR servers

[magic inlet]

AR = Argentina

[half pond]

how long can it take to get a response from a ticket?

[marsh lantern]

7 business days

[hollow canopy]

my buff account was created using discord and when i try to log in on mobile it doesnt let me complete the final step to click the link

[signal epoch]

i installed bright but it didnt give me the initial 250 buff points

[manic seal]

try with email and password, if u dont have a password create it on forgot password

did u see the pop up at the start and end of the match?

[manic seal]

wait 24hrs otherwise send a ticket #open-a-ticket

[rough moon]

i just completed two challenges and it didnt record it while i had the app open

[manic seal]

did u see the pop up at the start and end of the match?

[rough moon]

yeah

[tawny escarp]

@signal epoch you have leveled up to level 1.

[signal epoch]

I played 3 games but it didnt track it

[tawny escarp]

@rough moon you have leveled up to level 1.

[rough moon]

hapened to me on seige

[signal epoch]

it says the game status is online but it isnt working lol

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[signal epoch]

it is enabled

[magic inlet]

R6 is down on BUFF

[magic inlet]

Follow all those steps

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Lukskubik (Staff)

[tawny escarp]

@charred crane you have leveled up to level 1.

[charred crane]

i feel like buff is giving me lower and lower points everytime it used to give me 300 points when i started but now it is less then 30

[tidal wigeon]

any help

[marsh lantern]

Afaik that hasn't has changed

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[charred crane]

what afaik mean

[tawny escarp]

@charred crane you have leveled up to level 1.

[marsh lantern]

As far as I know

[charred crane]

maybe am playing less or something

[signal epoch]

this takes 11% of my cpu

and i cant close them without braking buff

[charred crane]

and yet they claim it never intrupt your game

[signal epoch]

fr

[charred crane]

i downloaded for free robux

but there is none

[signal epoch]

if im playing the finals i have to close buff so my game doesnt crash

[charred crane]

i got scammed

[raw panther]

i have never seen robux in the marketplace

probably bcs of my region idk

[charred crane]

they promised me free robux not robux discount

😡😡😡

[raw panther]

im in portugal so yeah i dont see that xd

[signal epoch]

oh lol

[raw panther]

i dont rly use the app anymore

[signal epoch]

im in the US

[raw panther]

just get some xp, and do challenges accidentally

[marsh lantern]

Stop chatting here, go to #off-topic-english

[royal crater]

how do you get roblox

[tawny escarp]

@royal crater you have leveled up to level 1.

[signal epoch]

if you scroll up you can see where i sent a screenshot of my task manager, is there a way to fix this. their whole ad is that it doesnt take my resources

but it takes 11% of my cpu

[royal crater]

robux

[charred crane]

dont appear to me

[west quiver]

GG @charred crane, you just advanced to level 1!

[tepid sun]

my buff wont let me create an account?

[marsh lantern]

Try reinstalling (bot below) or using their troubleshooter https://support.overwolf.com/en/support/solutions/articles/9000222580-overwolf-troubleshooter

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check if they appear on your marketplace or on raffles

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[marsh lantern]

Do you see any error?

[tepid sun]

no hop in vc i will screen share

[signal epoch]

it says there is no issues

and i did reinstall

buff js takes all me resources and they lie that it doesnt

[marsh lantern]

It doesn't take much resources - try steps below

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try to explain it, please

[tepid sun]

i try to click create account with discord or google and it doesnt work

[tawny escarp]

@tepid sun you have leveled up to level 1.

[tepid sun]

i give up

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[tepid sun]

i already did

[marsh lantern]

Try changing your dns to google's dns or cloudfare's

[signal epoch]

this did not fix my issue

[marsh lantern]

Contact them on their Discord server, pls

[torpid ginkgo]

what's the buff support link

[marsh lantern]

What's the issue? Maybe we can help here

[torpid ginkgo]

im tryna reply to a ticket

because its been 3 days since i replied to them via email but no response

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[idle perch]

ok so ive canceled my subscription twice now and im still getting billed wtf

[west quiver]

GG @idle perch, you just advanced to level 4!

[marsh lantern]

#open-a-ticket

[torpid ginkgo]

https://www.buff.game/contact-us/ is this different from that?

[minor rapids]

you got scammed ?

gtfo kid

[marsh lantern]

That link is to send the ticket - those on the bot are used to see the status of it

[torpid ginkgo]

0h i see, thanks!

[blazing apex]

Hello?

[marsh lantern]

Hi!

[gleaming orchid]

Hello, I made a ticket according to your instructions but it still hasn't even been adressed: Promo code reward from PROFILES collection is not working, i was premium elite when i first tried using it, can you guys help me out please?

[bleak charm]

Hey is it possible to just have it run fully in the background? like no popups mid game that forces you to wait way to long for my short attention span to wait for?

Oh

its premium only

bit rude

[marsh lantern]

Wait an answer on the ticket pls

We can't do anything about that here

[gleaming orchid]

yeah but it's been 3 days and i wanna make points

[marsh lantern]

On settings you can disable pop ups

[marsh lantern]

An answer can take 7 business days, sorry

We literally can't do anything here, so sorry

[bleak charm]

It says "premium only" ill just uninstall it

[real hedge]

How can i link games

[magic inlet]

Which games ?

[karmic bluff]

How to link roblox?

[thin grotto]

how do i get my account back of i deleted it

[tawny escarp]

@thin grotto you have leveled up to level 1.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

#open-a-ticket

[thin grotto]

I already did that but i dont know if i got a response or not because idk how to check if i got a response

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[short coral]

i need help

[marsh lantern]

What's up

[short coral]

can you hop in a call i cant really tell you its hard

[marsh lantern]

Try to explain on text, please

[short coral]

i cant delete it i open fortnite and it opens

@marsh lantern

[tawny escarp]

@short coral you have leveled up to level 1.

[real hedge]

Mobile games

[digital meadow]

how do i delete this

[west quiver]

GG @digital meadow, you just advanced to level 1!

[digital meadow]

literally deleted all the source files and it keeps popping up

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[valid jungle]

hello, i have question related to Reward and Region. IS the reward i can claim from buff also work on SEA Region Particularry Indonesia Region? because ive read the redeem for Valorant and its said that Its region locked to where the code is produced

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[valid jungle]

but what abouth other game? is there a list where i can see which game can be redeemed in Asia Pasific region?

[tawny escarp]

@valid jungle you have leveled up to level 1.

[marsh lantern]

Check the item’s description and see if you can redeem it in your region

[fringe marsh]

I played 2 times tft and buff games app doesn't count that should i play the third one?

[normal yarrow]

There is not riot games 5$

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[normal yarrow]

Thx

[cosmic marlin]

Anything on the Offerwall going to be ongoing stuff or is it all just gonna be one and done things

[marsh lantern]

Wdym?

[heavy grotto]

every time i use the tracker in fortnight i kicks me out of the match

[tawny escarp]

@heavy grotto you have leveled up to level 1.

[heavy grotto]

what do i do

[cosmic marlin]

I meant like most of it is just install thing and keep it installed, will there be more tasks given for other offers in the future

[wooden onyx]

Hello, I want help. I bought a Free Fire gem card and I don’t know where to enter it to get gems. I’m new to the game.

[tawny escarp]

@wooden onyx you have leveled up to level 1.

[marsh lantern]

Are you sure Buff is the problem? Do you see any kind of error or smth?

[marsh lantern]

No info, sorry

[noble acorn]

FREE FIRE DIAMONDS REDEEM

Follow the steps on the image

Summoned by Ali 🌻 (Staff)

[heavy grotto]

it deceticts the tracker

[marsh lantern]

Could you give more details, please? Do you see any error or message after the kick? If so, could you send screenshot? Buff is perfectly compatible with FN and you won’t get kicked for using it, so it must be another app

[wooden onyx]

Nothing came. The card contains only numbers and no letters. What should I do?

[brave rose]

any suport please?

[hollow spoke]

How do I redeem the buff coins to robux?

[analog pike]

its too much exp for lvl 30 and there's 100 levels...
is it really possible?

[west quiver]

GG @analog pike, you just advanced to level 7!

[brave rose]

yes

[tawny escarp]

@brave rose you have leveled up to level 1.

[brave rose]

me and my brother playing everyday stumbleguys, and today we finish the buff pass, but the big reward is not in the inventory...

[analog pike]

is there a way to get exp faster? im getting around 400 exp per valorant game and its 40 minutes....

[hexed mulch]

Why is there no vp in the marketplace?

[brave rose]

hmm around 9000exp for day but he play too much

[hexed mulch]

Why is there no vp in the marketplace?

[scarlet quarry]

i installed BRight on my pc from the offerwall but never got my 250 buffs

[loud hatch]

I play every day and try to change the game so I don't get bored but it only show that i win 800 to 1500 XP each time i stop . I play 8 to 12 hour a day

It takes too long

[analog pike]

like a 2x exp friday can be awesome for people with less time

[brave rose]

in the other season, yes works the gift card, but this season no...

[unique sleet]

same

[west quiver]

GG @unique sleet, you just advanced to level 1!

[unique sleet]

you need buffpass

[brave rose]

i have buffpass

[west quiver]

GG @brave rose, you just advanced to level 1!

[woven sentinel]

i didnt get the 90 points, i only got 30

[fiery aspen]

no me deja canjear

[tawny escarp]

@fiery aspen you have leveled up to level 1.

[fiery aspen]

ya soy nivel 3

[signal ginkgo]

I did duels for minecraft but the bar did not go up in challenges

[glossy jay]

#support-es

[glossy jay]

did you follow every instruction in #964252567699857448 message

[brave rose]

please help

[pulsar briar]

does anyone know when they will fix it so that buff works with siege again?? it hasnt been working for a while now.

[tawny escarp]

@pulsar briar you have leveled up to level 1.

[halcyon flame]

Hi I am unable to redeem a $10 Razor gold card with premium points for 1800.. It will allow me to redeem it for regular price for 2200 but tells me i have insufficient funds. Which is correct as I only have 2000 but I should be able to buy it for 1800 with premium but it wont send me a code. It seems like the button is broken in the Buff Client

[prime sage]

Hi for some reason it never tracks my R6 games, is there a way to fix this?

[manic seal]

r6 is down in buff

[manic seal]

r6 is down in buff

[manic seal]

restart overwolf and try again

[cosmic marlin]

So I got BRight since its on one of the offer walls but one of my antivirus things keep giving me notifications about it, is it safe?

[brave rose]

i completed the season and pick the amazon gift but is not in my inventory

[halcyon flame]

I did, even logged out as well, but it didnt seem to fix. ill try again

[tawny escarp]

@halcyon flame you have leveled up to level 1.

[halcyon flame]

that didnt work

[brave rose]

i have the same problem with r6

[manic seal]

i believe, but if you want to be sure send a ticket #open-a-ticket or just uninstall it

[manic seal]

wait 24hrs otherwise send a ticket #open-a-ticket

[brave rose]

i send a ticket

[manic seal]

check another item and see if u get the mail
check spam
try with another network
if any of these doesnt work, the item might be bug

[manic seal]

wait for their response

[brave rose]

ok

[brave rose]

wait in case the item is bug, what i do?

[halcyon flame]

interesting, looks like i cant buy anything with premium points.

I believe the premium purchase price button might be broken in the client in the marketplace UI

[manic seal]

report it and devs will remove it

[manic seal]

reinstall

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kyuu[t]♡mico (Staff)

[brave rose]

ok first i will wait 24hours, if not works i report this

[trim cliff]

how do you get v blocks for free

in buff?

[vapid sail]

It says invalid code , 😕 help me

@noble acorn

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. There is a v-buck card raffle going on right now that you can enter. More tickets you use, the better your chances you have and you may or may not be the winner

[bold vapor]

does roblox work with buff?

and if it does,how do u mak it work?

[magic inlet]

Roblox is only XP

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[bold vapor]

ok thx

[vital sundial]

whenever i try to create a account with my discord account it says frozen account exception what do i do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[wooden shell]

when i play robloxx i dont get buff points

[tawny escarp]

@wooden shell you have leveled up to level 1.

[marsh lantern]

Roblox only gives XP, not points. You need to play event based games in order to earn points, check bot below

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[wooden shell]

oh

thank you

[real crystal]

guys why are there no riot gift cards in the marketplace? its not like they are out of stock they are literally not there

[tawny escarp]

@real crystal you have leveled up to level 1.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[tropic sage]

@brave rose what game did you play to finish the season?

[tawny escarp]

@tropic sage you have leveled up to level 1.

[marsh lantern]

#off-topic-english please

[rain hull]

buff should really come to mac

[obsidian flare]

Why don't I have Riot Points in my shop ?

[magic inlet]

BUFF work only PC or Mobile app (Android/iOS)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[echo tendon]

Anyone know why Buff is not tracking me in PUBG?

[magic inlet]

PUBG is offline #game-status

[echo tendon]

Thank you

[tawny escarp]

@echo tendon you have leveled up to level 1.

[toxic tangle]

Can riot games gift cards appear on the marketplace in Portugal server?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[toxic tangle]

yes but I only have raffles to win gift cards? or in Portugal server I can buy riot games gift cards in marketplace?

[tawny escarp]

@toxic tangle you have leveled up to level 1.

[magic inlet]

You can see items redeemable in your region and global

[toxic tangle]

how?

[magic inlet]

Look in your marketplace if you don't see them it means they are out of stock

[stuck stone]

Hello which countries can use buff?

[odd spindle]

i need some help when i go to the marketplace, can i not see any gift cards?

[marsh lantern]

Any giftcard at all?

[odd spindle]

nope

nothing

[marsh lantern]

Send ss

[stuck stone]

They can't use?

[tawny escarp]

@stuck stone you have leveled up to level 1.

[marsh lantern]

There are cards there

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[odd spindle]

i mean like riot

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[odd spindle]

and like that

[stuck stone]

@marsh lantern

[marsh lantern]

That's it

[stuck stone]

What if i use it? I wouldn't be able to receive my reward?

[marsh lantern]

What's your region?

[tidal wigeon]

I mean , if i finished the daily limit . can i still count weekly challenge and daily challenges too or no?

[mystic night]

Hi everyone

Can anyone tell me how to redeem robux?

I have got no idea

[charred crane]

get 2.2k points and just redeem it in the marketplace

[mystic night]

But there is NOTHING related to gaming in the market place

[tawny escarp]

@mystic night you have leveled up to level 1.

[mystic night]

There are just dumb things

[charred crane]

???

[mystic night]

wait

lemme send screenshot

[charred crane]

bro?

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[mystic night]

HOW?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[mystic night]

So

no way to redeem them right now?

In which regions does robux come

[marsh lantern]

US

[mystic night]

😢

Only?

[marsh lantern]

Seems like it

[mystic night]

😿

[west quiver]

GG @mystic night, you just advanced to level 1!

yeah05371, that command is disabled in this channel.

[mystic night]

Is there no way for me to get robux through BUFF then?

[magic inlet]

You can also enter the raffle to win a robux card. The more tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[languid falcon]

hellloooo

are you able to get game giftcards or a scam?

[marsh lantern]

#1005847190385729706

[brave rose]

how u have more gifts on the store?

[charred crane]

which region you in?

[brave rose]

arg

[charred crane]

thats why

most of my stuff are US only

so thats why

you can only get gifts from your region

and global

[brave rose]

yesterday i finish the season pass and my gift is not in my inventory

[tame grail]

how tf u do that?

dam u finished whole thing

[magic inlet]

#off-topic-english

[magic inlet]

Did you send a ticket ?

[brave rose]

yes

and i had the last pass because i finish the other pass

the only price was 50% discount but the gift is not in my inventory

[magic inlet]

Please be patient and wait for an answer

[brave rose]

ok

[languid falcon]

what time is it for you?

[tawny escarp]

@languid falcon you have leveled up to level 1.

[elder birch]

is buff not working for R6 Seige?

[tawny escarp]

@elder birch you have leveled up to level 1.

[magic inlet]

#off-topic-english

[magic inlet]

R6 is down on BUFF

[tawny escarp]

@tame grail you have leveled up to level 1.

[cyan flame]

Who is best to contact regarding affiliate questions / partnership proposals?

[magic inlet]

Contact this email: [e-mail]

[west gazelle]

yo why does my buff have nothing good in the marketplace?

[minor rapids]

it's the same for everyone

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[minor rapids]

yeah but let's be fr he's saying he doesn't see the riot card or games which is the case for 80% of users

[ripe stag]

Hello. Buff pass no longer works, no longer get XP? How come?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

Buff pass should work fine. Which game

[ripe stag]

@magic inlet League of Legends, CS2

[magic inlet]

#info-and-rules

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[ripe stag]

@magic inlet

[tawny escarp]

@ripe stag you have leveled up to level 1.

[ripe stag]

OK, I restarted the PC, restarted the buff several times and restarted the game and still don't get any XP for the pass

[smoky pendant]

wolfsblut5293 has been warned.

[magic inlet]

Follow all those steps #support-en message

[ripe stag]

Why warned my?

[magic inlet]

Read the DM Dyno

[ripe stag]

Are you sure you want to tag your name?

correct

[west quiver]

GG @ripe stag, you just advanced to level 6!

[cosmic marlin]

What's up with getting buffs from the offerwall on mobile? I download games and get the milestones, but sometimes I receive the points instantly or i don't

[magic inlet]

#info-and-rules

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Lukskubik (Staff)

[wise copper]

Are the minecraft challenges in hypixel

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[wise copper]

Ok

[west quiver]

GG @limpid glacier, you just advanced to level 4!

[tawny escarp]

@limpid glacier you have leveled up to level 1.

[halcyon flame]

COD ModernWarfare 3 is not tracking correctly

ive played 3 games so far and its only tracked 1

[analog pike]

I sent a ticket about 2 days ago, what is the maximum reply time?

[viral marsh]

how do i use buff

[tidal wigeon]

Is there a limit for one purchase from the store?

[magic inlet]

You can buy as many as you want, but there's a cooldown that you have to wait 5 minutes for your next purchase

[magic inlet]

Play any supported game, earn buff points and you can buy a free gift card

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[magic inlet]

An answer can take 3-5 business days

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[jovial moon]

when cards will end ?

or still no info ?

[magic inlet]

What cards are you talking about?

[jovial moon]

collection cards

[magic inlet]

No info if it's still running so it's still running

[cyan fern]

i accidently deleted my account because i thought i created 2 but i hadent and now i cant accses my account or use the smae email to make another account

[zinc igloo]

the app on my computer dosent detect my games in sige

[marsh lantern]

#open-a-ticket

[marsh lantern]

R6 is down on buff

[ripe stag]

I followed everything and I still don't get any XP in the buff pass

[gleaming briar]

how to claim

??

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[magic inlet]

Once you ending the game you will get for bonus screen reward which can get you max 5 buff points

[gleaming briar]

so 2.3k is 5 buff points

?

[magic inlet]

It's 2,354 buff points

= 2 buff points

[gleaming briar]

damn

[vivid prairie]

buff isnt working for me rn, idk y. im getting the first pop-up for when i open up the game, but not the one when i load into a match as well as the one when the match ends. so, my weekly challenges arent updating

[indigo spruce]

i cant buy valorant cards in the store idk why

[magic inlet]

What do you get at the end of the game pop-up screen ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffles

[indigo spruce]

thanky you 🙂

[wheat raptor]

is there a way to use buff in ps4 so i can play fifa while its on

[vivid prairie]

nothing..? i dont really understand what you mean here, but there is no pop-up for when my match ends

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[silk willow]

do you have do use the mobile app to do the challenges on clan of clans, clash royale, and brawl stars

[vestal zephyr]

when i use controler the app didt track activity and i dont get exp?

[vivid prairie]

okay i did everything and still, im not getting the pre-game and post-game pop-ups, though i am getting the "Launch Game Screen" pop-up for when the game launches, and yes, Buff did automatically launch when the game launched

[magic inlet]

It doesn't track much we recommend playing with the keyboard

[magic inlet]

Yes

[magic inlet]

Which game

[vivid prairie]

fortnite

[fringe marsh]

what the heck i play tft and don't gain level or points??!?!?!

[west quiver]

GG @fringe marsh, you just advanced to level 1!

[marsh lantern]

If you leave the lobby post match too quick you won't earn

Stay there until you see the pop-up window

[vivid prairie]

Hey, I need some help. I tried asking before, but it seems the person who was helping me had to go or something, because I haven't received a response from them yet. So, when playing Fortnite, Buff doesn't seem to be working properly. When launching Fortnite, the "Launch Game Screen" pop-up occurs, but the pre-game pop-up doesn't appear when loading into and playing a match, and neither does the post-game pop-up when the match is over. Yes, Buff was open the entire time, and it's still open now - it's practically always open since in Overwolf, in "Overlay Settings", Fortnite's overlay is enabled and Buff's "Autolaunch" option is set to "on", as it always has been. Anyway, I made sure that when opening up Fortnite, Buff automatically opened as well, which it did. Essentially, I followed all the steps provided in the gif the person who was previously helping me provided me with - still no success. Finally, I restarted my PC and tried again, Buff, like always, automatically launching itself, me opening up Fortnite, watching the "Launch Game Screen" pop-up show up again, loading into a match, and still not seeing the usual pre-game or post-game pop-ups appear. Is there anything else I could try or something I may have missed? By the way, this issue began today. Thanks in advance.

[marsh lantern]

#game-status

Ig you should’ve checked the status

[vivid prairie]

well that's embarassing, sorry I didn't even know that was a thing my bad, thanks for your help though

[marsh lantern]

No worries, happens to the best of us!

[vivid prairie]

Any idea when it may work for Fortnite again?

Or is there like an ETA for each game for when the downtime for Buff in regards to that specific game may be lifted again? Is it for maintenence or something? Maybe by the end of the day?

[marsh lantern]

No info, but overwolf is pretty quick fixing/working on this stuff

[wheat raptor]

?

[vivid prairie]

Alrighty, thanks

[marsh lantern]

Nop, Buff only works on windows and mobile, sorry

[wheat raptor]

Aw, thanks for helping anyway

[fringe marsh]

nope i didn't leave and it is random sometimes i get points sometimes not

i gave up

[vivid prairie]

just curious, for that "game-status" thing, does sombody mannually update it when something changes, or does it get automatically changed?

[marsh lantern]

Nop, it gets automatically updated every 15 mins or so

It says on that channel I think

[vivid prairie]

cool, thanks

[marsh lantern]

As soon as the status change, it’ll change on the bot, but you can also check the status on overwolf page

[wheat raptor]

Is there diff amount of buff coins in each game? If yes, which game gives the most coins, or recommendations

[vivid prairie]

what "overwolf page" are you talking about? do u mean in Overwolf itself or in this discord?

[marsh lantern]

That’s based on the duration of the match, your performance and other factors, so my advice is to play something you like and just enjoy it

[marsh lantern]

https://overwolf.github.io/docs/status/all

This one

[wheat raptor]

Alr

[uneven moat]

Hi, I downloaded Buff on mobile, and found a quest for a mobile game, I clicked start quest, downloaded the game, finished the quest today, but nothing is happening, I'm not getting the Buffs. Any help?

[austere oracle]

For some reason i verified and linked my brawl stars acc but it still won't register or even show my progress

[vivid prairie]

thank you, i bookmarked it 😁

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[marsh lantern]

What mode are you playing?

[austere oracle]

im on mobile

[marsh lantern]

What gamemode are you playing?

[austere oracle]

completing a quest for 30 gem grab wins and 50 wins

[austere oracle]

gem grab

[trim aspen]

Hello, I am trying to sigh in BUFF but it is saying is FROZEN ACCOUNT

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Is endless challenge working?

[austere oracle]

nope

i played ranked and that doesnt work either

[marsh lantern]

Make sure you’re playing on the same account you linked

[austere oracle]

i am

[marsh lantern]

Ranked is not supported

Try another mode if you can tho

[austere oracle]

kk

[pulsar pulsar]

my premium code is not working

[austere oracle]

also watching ads fir buff doesnt work either

[marsh lantern]

Were you premium before?

[clear ibex]

Hi, where can i trade buff collection cards?

[marsh lantern]

#buff_collection

[magic temple]

Does Roblox work?

[marsh lantern]

You get only XP with it, yep

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[pulsar pulsar]

i used the 24h premium

[marsh lantern]

That’s the issue then

#open-a-ticket

[pulsar pulsar]

ok thx

[magic temple]

I don’t see Roblox on it

[pulsar pulsar]

do i send them the code in the ticket ?

[marsh lantern]

It’s a time based game, it’s supported for xp

[marsh lantern]

Explain the issue with details

[pulsar pulsar]

ok thank you again

[austere oracle]

where can i find codes?? the websites i search them up on say they all expired

[magic temple]

Does that mean it’s working?

[marsh lantern]

What codes do you mean?

[marsh lantern]

Yep

[magic temple]

So do I just play and it will give me it

[west quiver]

GG @magic temple, you just advanced to level 1!

[austere oracle]

promo codes

[west quiver]

GG @austere oracle, you just advanced to level 1!

[marsh lantern]

Yep

[marsh lantern]

They’re sent on your email sometimes if you’re elegible for them, or redeeming a set of collectibles on Giftoin for example

But we don’t have them here

[austere oracle]

kk tysm

but it just says it is expired or doesnt work

[marsh lantern]

Which one?

[austere oracle]

all of em

lol

[magic temple]

Can you earn robux from playing or no

[marsh lantern]

They’re prob expired then

[austere oracle]

ok ty anyways

[marsh lantern]

You can get robux on the marketplace or raffles if they’re in your region, so check that

But you need points for that and you can only get points with event based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[magic temple]

Btw is buff on PlayStation

[marsh lantern]

Only windows and mobile

[magic temple]

Ok

Ty for letting me know

[summer lotus]

how come when i play siege it doesn't track my games even though i have buff open

[tidal wigeon]

Is there a warranty on Steam cards? How long is the card warranty after purchase?

[crimson bolt]

when is restock for alien card?

[brave rose]

hi, i finish the season but my gift card is not in my inventory, and i send a ticket and they not respond.

[upper prism]

Ya cuz it takes ipS and info

Well I am out of this scam discord

[glossy jay]

R6 has been down for awhile and no ETA on it being supported

[glossy jay]

you were already told to submit a ticket and wait for a response. that could take up to 7-10 business days. be patient. side note: sending in more tickets will only delay them getting to your original ticket

good luck

[reef valve]

cAN I just switch my giftcard bruh, they arent answering my dam ticket and its been a month bruh.

[brave rose]

u too send tickets and no respond?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by ! a wild panda (Staff)

[toxic kelp]

Any word on R6?

[glossy jay]

nope. no ETA.

[reef valve]

YES Bruh

[reef valve]

No respond in 3 weeks plus i gave what they asked for...

[brave rose]

hmm...

[glossy jay]

take it to #off-topic-english

[glossy jay]

take it to #off-topic-english

[magic bough]

how will ik im earning while playing

[glossy jay]

you should have a pop up when the game launches and a post game pop up with xp and/or coins earned

[magic bough]

Oh mk tysm

[obtuse pewter]

what if u get things done and it shows nothing has been done?

[manic seal]

wym

[limpid grove]

How do I unverify a game, for example brawl stars, because I verified it on wrong account?

[obtuse pewter]

for example if you have to get 30 kills and you get 5 it still says you got 0 kills?

[manic seal]

u cant

[manic seal]

which game

[obtuse pewter]

Valorant

[manic seal]

do u see the pop up at the start and end of the match?

[obtuse pewter]

umm no

[snow musk]

I cant find the gift cards on the marketplace Esther on pc or mobile what do i do?

This is all i find on both devices.

[obtuse pewter]

I just pulled up a game and it does'n have the pop up

I booted up another game and it shows i get credit know but no pop up for some reason

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[snow musk]

That makes sense guess there are no gift cards on México.

[magic inlet]

Read again what I wrote to you

[snow musk]

So when they are out of stock they just dissapear from the marketplace?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[snow musk]

Oh ok guess i just need to keep waiting. Thanks

[crude zenith]

Hello, I want to delete my Buff account. I just tried to log in after a long time, but it says my account is frozen. How can I unfreeze it?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[vital sundial]

how to fix frozen account im trying to login

how do i fix frozen account not allowed exception glitch?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[keen cloak]

for minecraft buff wont work with lunar client right?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[keen cloak]

why are there only like 6-7 items in the marketplace

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[keen cloak]

yeah but I did not press on the the "Hide out of stock" items and I only see some random protect wildlife 6-7 items

[hexed mantle]

how do i use

xp

for rblx

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[keen cloak]

I checked buff today in the early morning and yesterday late night also but still it was the same case

you are telling me that I have access to the marketplace with some useless items and there are not even usefull items out of stock

[magic inlet]

Read again the message from the bot #support-en message

[magic inlet]

You can also participate in the raffles

[keen cloak]

I read it, I just cant speak what I mean

Alr so take this
I am from India and I see no usefull gift card right no? So, Tommorow I may see it or may not see it?

[magic inlet]

This is what I was talking about that some items are out of stock, and if you don't see the card in the marketplace, it's an API issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

You can get the Roblox card either marketplace or raffles (winner) or buff pass (but this is only valid if you reach lvl 100 and bought buff pass)

[magic inlet]

Just play as long as you want and XP goes into the buff pass

[tidal wigeon]

Is there a warranty on Steam cards? How long is the card warranty after purchase?

[dire sapphire]

I cannot seem to earn anything when playing fornite after the recent update.... any ideas what might be wrong? When I load the game, it pops up saying that the games modes are earnable, and I am playing zero build... but it doesnt wanna give me xp or buffs for it

[bronze mason]

Same here... Buff not working after recent Fortnite update

[magic inlet]

Fortnite is offline #game-status

[magic inlet]

Fortnite is offline #game-status

[bronze mason]

Then it should show it at start that it is offline and not showing it is online 🙂

anyway... let's wait once it is back online again

[magic inlet]

This is the status of the Overwolf API

[bronze mason]

How will we made be aware that the server are back online?

Ah in the game status channel

[west quiver]

GG @bronze mason, you just advanced to level 1!

[stuck stone]

Can i open a support ticket?

[west quiver]

GG @stuck stone, you just advanced to level 1!

[marsh lantern]

About what? Maybe we can help here instead!

[stuck stone]

I really want to know if i didn't know about region restrictions i redeem my reward i will receive it or not?

[marsh lantern]

There are no refunds if the code was alright. Region restrictions are explained on the item’s description and we also explain them here

If it was your fault and there’s nothing wrong in Buff’s end, there are no refunds

[stuck stone]

No i mean for example I'm from Ukraine