support-en

[charred crane]

then how to change region in buff

[marsh lantern]

If it says GB only, it’s only going to work in GB

[marsh lantern]

You can’t

[charred crane]

_

[foggy orbit]

when i write code massage item is not available what did it mean

[toxic peak]

is there problems with valo ?

i keep on playing but it keep telling me buff didnt track any games this seassion

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Which item?

[foggy orbit]

riot access code

[tawny escarp]

@foggy orbit you have leveled up to level 1.

[marsh lantern]

Prob out of stock already

[foggy orbit]

ok ty

[frozen cedar]

is it possible to refund my premium subscription?

[tropic minnow]

#support-en

[marsh lantern]

#open-a-ticket

[marsh lantern]

Probably out of stock

[tropic minnow]

its not

i restarted buff

[ember forum]

what does gb mean

[tropic minnow]

i dont know

[west quiver]

GG @tropic minnow, you just advanced to level 1!

[tropic minnow]

??

[stoic tusk]

great britain

[tropic minnow]

will VPN work??

[stoic tusk]

i think they said somewhere up that it wont

[tropic minnow]

buff is shit!!

[stoic tusk]

we'll probably get the global one in a bit, dw

[marsh lantern]

Appears on stock but it’s out of stock

Visual bug

[marsh lantern]

Great Britain

[marsh lantern]

VPN goes against rules

[smoky pendant]

abhaysiddhartha has been warned.

[stoic tusk]

once i had a situation where i was waiting for the buff to restart, and at time that it does there was nothing in the marketplace for like 15 minutes and after that what i wanted was already out of stock

do you maybe know if its some kind of bug?

[buoyant ether]

The last reward I received using the "/daily" residence was received 1 day and 4 hours ago. But now when I use the "/daily" command it tells me to try again tomorrow

[marsh lantern]

No, things go out of stock quickly

[marsh lantern]

Check pinned message there to see when it restarts, but /daily is working fine

[stoic tusk]

yes but i think i should be able to see them when the shop restarts, and there was just nothing there yk

[tawny escarp]

@stoic tusk you have leveled up to level 1.

[west quiver]

GG @stoic tusk, you just advanced to level 1!

[marsh lantern]

You can do /my-info to see if the email is correct

[buoyant ether]

I checked the message, 1 day and nearly 4 hours have passed.

[wispy atlas]

i havent used buff for a while and my account got frozen
how do i get it back?

[marsh lantern]

Do /my-info

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[wispy atlas]

how long will it take to get a response?

[tawny escarp]

@wispy atlas you have leveled up to level 1.

[marsh lantern]

It says on the form

[wispy atlas]

mb thx

[buoyant ether]

I did it, there is nothing wrong

[marsh lantern]

Try waiting until tmrw then

[celest jackal]

Do you get next season bp if you get tier 100

[tawny escarp]

@charred crane you have leveled up to level 1.

[celest jackal]

Anybody has tips on how to level up more quickly on battle pass?

[magic inlet]

Play supported games

[fringe kettle]

anyone know why logitech gift cards dont work when i enter them

[celest jackal]

Is there a xp limit per play or smth?

[magic inlet]

I don't think there's a limit to XP

[celest jackal]

?

[celest jackal]

If I get 1k xp per hour which I don’t it will take 400 hours to complete

[fringe kettle]

does anyone know what to do

[tawny escarp]

@fringe kettle you have leveled up to level 1.

[slow latch]

I had that too when i yesterday tried it

If you got that fixed let me know, as i have also that problem

[quartz dock]

damn no way

[marsh lantern]

When did you get the discount code?

[torn thorn]

is forntite solo supported on BUFF?

[marsh lantern]

Yep

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[torn thorn]

does it need to be like 13 mins lomng for it to count as a match?

[marsh lantern]

I don't think so

Ig it could be shorter

[fringe kettle]

christmas

[steady sail]

Hi

Koi hai

[marsh lantern]

Probably expired tbh

#open-a-ticket

[celest jackal]

If I claim premium collection do I get premium buff box?

[marsh lantern]

Nop

Neither the monthly points

[celest jackal]

oh

so its not really worth it

[marsh lantern]

I mean it's 500% more points for free + other benefits

So it's kinda worth it

[celest jackal]

how do I get more sp? I'm in buff for over a year I think and I'm only 300 sp

[marsh lantern]

Playing event based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[celest jackal]

how do I send someone a friend request? is there a search bar or smth?

[marsh lantern]

At the right top

[celest jackal]

yo I don't see my buff challenges in my phone anymore what happend?

dont click

[west quiver]

GG @celest jackal, you just advanced to level 6!

[smoky pendant]

ognjen2305 was softbanned.

[gleaming orchid]

Will the $20 riot gift card ever come back? or should i just accept it's gone?

[celest jackal]

I think it exists in some regions

In mine only 5$ for premium only

I have like 3 gift cards in buff

[gleaming orchid]

what regions? i used US one

[celest jackal]

10$ steam for my region only 1800
2$ Amazon global
5$ riot region premium

[slow latch]

I got same error (unvalid code) i received mine in febuary 19 .

[celest jackal]

US has 20 I think

[tropic delta]

how long do tickets take its been 4 days...

[celest jackal]

And every time in Black Friday there is a lot of those for cheap price

[gleaming orchid]

yeah thats.. what i'm talking about, the $20 riot US gift card

[west quiver]

GG @gleaming orchid, you just advanced to level 3!

[celest jackal]

I saw someone who bought it like 2 days ago here

[gleaming orchid]

haven't seen it on the shop for weeks now

[pale skiff]

which is gb region ??

[tawny escarp]

@pale skiff you have leveled up to level 1.

[celest jackal]

Britain

[pale skiff]

so is their any chance of riot gift card for global

[celest jackal]

I don’t think I think only on Black Friday and some events

Most time it’s region based

Per region

[plucky linden]

Hell people. I bought the $10 steam gift card for 1600 Buffs, more then 2 hours ago and it's still not showing in my inventory, the buff points clearly got deducted. So how long does it take ? Why is it not instant, if it's indeed a legit transaction???

[pale skiff]

anyone knows any trick to earn by playing valorant

[celest jackal]

Probably a bug or a delay

[magic inlet]

Check Email

[plucky linden]

Got a card number in a weird format, is that it ?

How to use that ?

[pale skiff]

so just open valo and redeem it

[celest jackal]

It’s steam

But ye go to your steam wallet and redeem it

[plucky linden]

Thanks

[pale skiff]

ohh my bad

[magic inlet]

play as good as possible

[magic inlet]

DM send your ss (email)

[plucky linden]

No it's fine I activated it. I'm rich now. Thanks

[celest jackal]

Someone knows a way to get a lot of bp xp? It’s really hard…

I play xp games and I get little amount for a long time…

I need to play like 800 hours at least

[magic inlet]

I already told you. Play supported games

[celest jackal]

That’s what I’m doing

But I need to play like 800 hours

[magic inlet]

You don't have to

[celest jackal]

Wdym?

[magic inlet]

You can do a mobile quest or even buy a lootbox

[wary forge]

Hello! Just purchased a $10 Riot gift card about 7 minutes ago. Hasnt showed in inventory to redeem. How long should I wait before writing a ticket? ❤️ thanks

[pale skiff]

@celest jackal check yout discord dm..!!

[west quiver]

GG @pale skiff, you just advanced to level 1!

[magic inlet]

Check email

[tidal wigeon]

?!!

[magic inlet]

Where did you get the error

[magic inlet]

Restart Overwolf and try again

[tidal wigeon]

i did

[stuck jay]

just bought riot gift card for 900 buffs and the code is not appearing in my inventory

[tawny escarp]

@stuck jay you have leveled up to level 1.

[magic inlet]

And still same ?

[magic inlet]

Check email

[tidal wigeon]

ya

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[celest jackal]

You get xp from mobile quests?

Like brawl stats and stuff? Cause I can’t connect my account…

[magic inlet]

Nop. Complete mobile quests

[celest jackal]

I can’t see them

The ones top? Cause I can’t complete even one they are hard or not working/profitables

[magic inlet]

Exactly these

[reef valve]

I made a ticket 2 weeks ago and still haven’t gotten a reply or solution..

[west quiver]

GG @reef valve, you just advanced to level 1!

[tawny escarp]

@reef valve you have leveled up to level 1.

[celest jackal]

They take a lot of time and they are non profitable

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[tidal wigeon]

support its so bad iam already have 2 tickets since 15d and no answer at the moment

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[frank plume]

how to redeem $10 steam gift card and how to use it

[wary forge]

email just says i purchased the gift card. transaction id is in the app as well

[tawny escarp]

@wary forge you have leveled up to level 1.

[safe owl]

I ASKED 3 WEEKS AGO WHY IS IT NOT DONE, your pissing me off😢

[tawny escarp]

@safe owl you have leveled up to level 1.

[magic inlet]

How to redeem steam wallet code

1. Log into your steam account and go to "Redeem a Steam Wallet Code
2. In the resulting screen enter your code into the "Steam Wallet Code
3. Click Continue

[magic inlet]

Fill the form again

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[frank plume]

ty

[safe owl]

i made a whole gmail instead

[magic inlet]

DM send ss

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[sinful peak]

If I want to give a ticket to GTA 5, this window pops up

[magic inlet]

Read again #support-en message

[tawny escarp]

@sinful peak you have leveled up to level 1.

[sinful peak]

do you speak polish?

[magic inlet]

English only please

[magic inlet]

English only is spoken here

[ionic mauve]

HELP!! can you be banned from genshin impact for using Overwolf Buff ?
I already deleted overwolf buff after i heard 3rd party apps can get you banned.

now im scared, i played genshin for like 30 minutes with buff running in the background. Will i be banned?

please help me! i have genshin since 2020 i dont want to lose it! please HELP ME!!!!

please give me actual answers please. I dont want to joke around.

[dense atlas]

!help when i play splitgate after 2-3 rounds it doesnt track my games any more

[marsh lantern]

No, you won't

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[ionic mauve]

are you sure? Have you tried it?

[tawny escarp]

@ionic mauve you have leveled up to level 1.

[spice fossil]

Hi, are Games with Controllers supported for Buff XP? Like Elden Ring for example?

[reef valve]

Trying to see if my ticket was solved or not but this shows up.

[marsh lantern]

Nop

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow the steps correctly, please

[spice fossil]

Is this gonna be fixed soon?

[lyric phoenix]

what is this type of error? I cant use my tickets to any raffle

[grave kestrel]

how do you unistall this

[drifting summit]

Scam in #buff_collection again

is there any way to ping the admins in general for situations like that?

[marsh lantern]

Ping top members for that

[drifting summit]

Just many times everyone is in do not disturb mode or not appearing as online lol

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Restart overwolf on your task manager and try again

[marsh lantern]

No info

[lilac lotus]

This error keeps popping up whenever I try to redeem a raffle ticket, I've tried every normal raffle and its the same for all of them. I've tried restarting overwolf, restarting buff, restarting my pc, uninstalling and reinstalling buff and none of those have worked.

[forest topaz]

Raffles?

[golden cape]

As a premium elite member why am i seeing ads in my game........

[west quiver]

GG @lyric phoenix, you just advanced to level 2!

[lyric phoenix]

same as me

[pure pivot]

I need help changing my email on my buff account

[tame cairn]

^ same I need to change my email on Buff

[gleaming orchid]

should i see publicity if i'm premium elite?

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[magic inlet]

Restart Overwolf

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[coarse rain]

I remember that buff used to send gifts to ur account

like 50% boost

what happened to them ):

[tropic delta]

how long does it take for someone tom respond to a ticket

its been 4 days

no one even opened it

i just want my freecash and Bright buff points

[drifting summit]

@manic seal scam in #buff_collection

[manic seal]

7 working days in average

[drifting summit]

HeskuPes has been muted again

[magic inlet]

Unmuted again

[drifting summit]

@magic inlet spam in #buff_collection again

havent you softbanned that guy many times or is my memory bad?

[magic inlet]

I haven't softbanned anyone. I checked his account and he's not in our discord server

[drifting summit]

but he keeps posting scam stuff here..so weird

guess my memory is playing games with me lol

[magic inlet]

Yes some people send it through other account because they have a hacked account

[fickle ridge]

dont worry, ive been playin genshin with buff for over a year now, everythings fine

[west quiver]

GG @fickle ridge, you just advanced to level 2!

[potent fable]

when will the valorant gift cards be back in stock?

and also, is there no other way to get valorant points, because 1200 for 475 points is very less, you cant even buy a good skin w that much

[ruby oar]

Is there a way to lower the audio from Buff? the spin the wheel is incredibly loud and it wont show it in Setting > Sound > Volume Mixer

[ruby oar]

Could you @ and ping me with response, thanks :3

[tawny escarp]

@ruby oar you have leveled up to level 1.

[signal sierra]

they usally get back in stock in a day

plus

you should be able to grt something in night market with 2 5$ val gift cards

[keen karma]

why ?

[gray tiger]

I cant apply mi tickets

[tawny escarp]

@sterile cairn you have leveled up to level 1.

[wintry harbor]

hey if theres issues with challenges do we ask here? theres one for league that seems bugged

[tawny escarp]

@wintry harbor you have leveled up to level 1.

[regal sphinx]

Hello

Is my "nickname" in the app is my Buff "Username" ?

[wintry harbor]

not that i can see

[midnight moss]

hello

i never see the valorant gift card in stock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Raffles

[marsh lantern]

Not at the moment, sorry

[marsh lantern]

It’s bug, #open-a-ticket

[marsh lantern]

It’s bug #open-a-ticket

[marsh lantern]

Which one?

[marsh lantern]

Username and nickname are different

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[keen karma]

When will this problem be solved?

[tawny escarp]

@keen karma you have leveled up to level 1.

[marsh lantern]

As soon as possible

[keen karma]

Thx

[tawny escarp]

@charred crane you have leveled up to level 1.

[dry dagger]

how do i fix this

[marsh lantern]

We've already reported this, but you can #open-a-ticket

[dry dagger]

aight thanks bro

[twin hornet]

hi

[dry dagger]

sup

[tawny escarp]

@dry dagger you have leveled up to level 1.

[twin hornet]

i bought this and i m not able to get it whats it

when i m going to redeem it

its showing something like POLYGON

[marsh lantern]

#announcements⭐

Did you use Giftoin?

[twin hornet]

yes

i didnt use anything rn

i dont know how to use

[tawny escarp]

@twin hornet you have leveled up to level 1.

[marsh lantern]

There you can see that there are different sets with different prizes. Every set has a different batch of cards. You bought 1 card to the set

You can see what cards you have and what cards you need for those prizes available

[twin hornet]

ohh

[marsh lantern]

You can buy as many cards as you want now to look for cards you need, and you can also trade them in #buff_collection

[twin hornet]

ohh

as i got 2 more i dont know why

so whats the use of this?

its written something polygon

[marsh lantern]

Same as explained above. Collect them all and claim your prize

Click on "collections" to see what prizes are available atm

[twin hornet]

ohh ok i got it

[west quiver]

GG @twin hornet, you just advanced to level 1!

[twin hornet]

thanks

[frank plume]

when i use my tickets to my raffles i

[marsh lantern]

We've already reported this, but you can #open-a-ticket

[feral ingot]

can we buy minecraft from buff

[smoky pendant]

shiva_gamerz_yt has been warned.

[marsh lantern]

#info-and-rules please...

[feral ingot]

i need help

where i can get

help

[marsh lantern]

Here, but read the rules, please

About your issue, check if it's available in your marketplace or raffles. If you don't see it, it means it's not available atm. Read #when_is_next_restock #870329411986149536

[versed stone]

btw what role do you have to be able to do the ?softban thing ? xd I am bad at dyno bot

[marsh lantern]

You have to be staff for that

[versed stone]

not talking about buff

[marsh lantern]

?

[versed stone]

I mean in general

[marsh lantern]

They have a Discord and you can ask there

[versed stone]

well xd you guys are so fast in support sooo yeh I came to ask here mb

[unique elbow]

i just bought a $10 riot gift card and didnt receive it in my inventory it has been over an hour

[marsh lantern]

Inventory is bug, check your email

[unique elbow]

for what email

[marsh lantern]

If you bought a card, you receive an email with the code

[unique elbow]

i just found it ty

[tawny escarp]

@unique elbow you have leveled up to level 1.

[tawny escarp]

@limpid quail you have leveled up to level 1.

[river mason]

roblox raffle does not work

[marsh lantern]

Already reported, sorry

[river mason]

oh alr

[boreal harbor]

Hello, I use it for Buff Game Valorant, but it does not accept the tasks no matter how many times I do them, what should I do?

[smoky pendant]

yusufeymen0802 has been warned.

[marsh lantern]

What game and mode?

[frail parcel]

I cannot use my tickets it gives error

[marsh lantern]

#support-en message

[final harness]

Guys, why GTA 5 not in the bufff store.... the website says that the game is available on buff.

[marsh lantern]

Out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

It’s on raffles tho

[final harness]

ok

[tawny escarp]

@final harness you have leveled up to level 1.

[versed stone]

we are able to buy that UK card even tho I am not in EU right ?

[marsh lantern]

Already reported too

[final harness]

but when i use raffles it says empty response...

[versed stone]

but we can buy it

till it disappears

( say yes please )

[marsh lantern]

Issue already reported

[marsh lantern]

It won’t work in your region if you’re not from the UK

[versed stone]

riot card is EUNE

so

UK is in EUNE

or EUW

[marsh lantern]

UK is UK

[versed stone]

I play on EU servers

[marsh lantern]

It’s locked to that region

Same as it would say FR only

It’d only work in France

[versed stone]

hemm

[fluid sigil]

Hi,
I have a question and sry if I ask something dumb but I need help.😅
I have all cards from Profiles card set and I claimed the reward for that. Is it auotomaticaly use it on my profil or it should appear in my inventory?

[marsh lantern]

It’s automatically used

It won’t go to your inventory

[fluid sigil]

Okay thank you😊

[graceful breach]

Hello, im trying to get some challenges done on Rainbow 6 but after every match i get an overlay saying "Start Match Not Found" and no advancement on the challenges. How can i fix this?

[marsh lantern]

R6 is down on buff

[graceful breach]

Ahhhh i see

[sinful prawn]

How do i put my gift cards in store to german? They are only GB but i dont want that

[marsh lantern]

If you mean that you’re seeing 5$ RP UK only, it’s a bug

Everyone is seeing that

[torpid ginkgo]

I cant receive email from buff???

[west quiver]

GG @torpid ginkgo, you just advanced to level 1!

[daring jolt]

hello I wanted to ask why the riot 5 euro giftcard isnt there anymore

[sinful prawn]

so can i buy it and use in germany?

[tawny escarp]

@sinful prawn you have leveled up to level 1.

[quartz dock]

my code didn't work

hell naw

[sinful prawn]

When can i buy 5 dollar riot games its out of stock when do the new cards come

[daring jolt]

its not even there anymore

[tawny escarp]

@daring jolt you have leveled up to level 1.

[daring jolt]

is the 5 dollar riot games displayed on your marketplace?

[quartz dock]

yo someone help me

my 10$ steam code ain't working

it says invalid

[marsh lantern]

Give more details

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

No, it won’t work

[marsh lantern]

Send ss of the error

[west quiver]

GG @quartz dock, you just advanced to level 1!

[marsh lantern]

What’s your region?

[quartz dock]

asia

[marsh lantern]

AP?

[quartz dock]

ig yeah india atm

[marsh lantern]

Steam codes aren’t redeemable in AP regions due to Steam policy

There’s nothing Buff can do about it

[quartz dock]

but it says its global :/

[marsh lantern]

Steam put a region restriction years ago

[marsh lantern]

Read the item description

[quartz dock]

where bro

[marsh lantern]

It’s global with a few exceptions

[quartz dock]

the site just says this

global nothing else

[marsh lantern]

Once it appears on your inventory

[quartz dock]

what inventory

in my buff inventory?

[marsh lantern]

Yes, but it’s bug atm

[quartz dock]

so im told the terms after i do the collection

not before

[torpid ginkgo]

is philippines AP region?

[pure niche]

Just been playing rocket league and i have had this error

[quartz dock]

if i knew i couldn't redeem why would i do this much 😭

[versed stone]

well it is not buff's mistake most of the people know that
you can search it in the steam community posts I think

[quartz dock]

u saying as if its gk

man :(

[quartz dock]

yep

[torpid ginkgo]

unlucky

[quartz dock]

hell naw

isn't there any way between

[torpid ginkgo]

oh well

I guess ive been wasting 1k+ points for unredeemable card for me

[quartz dock]

they should tell the terms beforehand 😭

[torpid ginkgo]

maybe you could make another region account?

is that possible?

[marsh lantern]

#off-topic-english

Don’t chat here

[wide aspen]

cant he just change his steam region? i bough an acc from smn in asia like a year ago, and changed it to europe, where i live

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Won’t work

[wide aspen]

kk

[quartz dock]

are u from a non-ap region

[torpid ginkgo]

let's go here

[marsh lantern]

#off-topic-english

[quartz dock]

is the premium elite monthly for one month?

[jagged ingot]

Hi

I am new

[fluid magnet]

I cant use my raffle ticket

[torpid ginkgo]

Help

my premium elite that i redeemed is expired it says

!help

[fluid magnet]

?

[tawny escarp]

@fluid magnet you have leveled up to level 1.

[torpid ginkgo]

same issue with tickets for me

[magic inlet]

Raffles is currently bug and it's already reported if you want you can even send a ticket #open-a-ticket

[magic inlet]

Raffles is currently bug and it's already reported if you want you can even send a ticket #open-a-ticket

[daring chasm]

riot giftcard is gone it was there a few mins ago

[torpid ginkgo]

It's sold out

[cosmic marlin]

When you get the reward for collections, does it go into your inventory, such as the premium for a month, so you can use it whenever?

[clear scarab]

do you have any yuru card for trade? it's the only card I am missing from profiles collection

[fathom flint]

when is there coming more riot gift cards

[quartz dock]

yo i didn't get the monthly premium buff box or the 200 buff points

from the premium elite monthly subscription

[wide aspen]

i have a yuru card

[tawny escarp]

@wide aspen you have leveled up to level 2.

[wide aspen]

what cards can u trade it for?

[reef valve]

what is this bruh.

CREATE3D a ticket an still havent gotten a solution.

[elder fiber]

literally everything is always sold out

have close to 10k buff coins cant spend them anywhere

[smoky pendant]

mangawd has been warned.

[clear scarab]

I can trade it for: angel or piggy from icons collection or for ezreal or zac from profiles

[magic inlet]

#buff_collection

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

#buff_collection

[magic inlet]

#buff_collection

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[elder fiber]

they only way to get a card is to be on buff 24/7 there is literally only 1 every 24 hours and it gets sold out within seconds

its literally impossible

[magic inlet]

It's not true and you don't have to be 24/7

[trim atlas]

why did i use my coins to get smth and it wont pop up in my inventory

[magic inlet]

It's a bug, but check your email

[trim atlas]

oh the code is there

thank you

[elder fiber]

prove me wrong i have 10k buff coins and cant spend them ive had them for over a year

[tawny escarp]

@elder fiber you have leveled up to level 1.

[magic inlet]

#1005847190385729706

[tawny escarp]

@magic inlet you have leveled up to level 11.

[elder fiber]

literally most of those from giveaways and you can clearly see there is barely people posting them the same people over and over again

[runic kestrel]

raffles is bug right? cant use my ticket give me error

[magic inlet]

Raffles is currently bug and it's already reported if you want you can even send a ticket #open-a-ticket

[reef valve]

i already did 2 weeks ago.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[reef valve]

???

[magic inlet]

Follow the instructions of the bot

[fringe marsh]

how to redeem gift code?

in buff game

[gloomy garden]

Hey does anyone know how can unfrezze my acc?

Hey. Does anyone know how to unfreze my account

[fathom flint]

Why are tickets not working

[tawny escarp]

@fathom flint you have leveled up to level 1.

[fathom flint]

Why are tickets not working

Why are tickets not working

[smoky pendant]

lac_fred has been warned.

[marsh lantern]

Wdym?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Issue already reported

[fringe marsh]

nvm sorry

[minor finch]

guys how to know my server ?

[magic inlet]

??

[trim prism]

where i can trade my icon collection card

[tawny escarp]

@trim prism you have leveled up to level 1.

[trim prism]

anyone pls help me

[marsh lantern]

#buff_collection

[golden cape]

bought an xbox gc but recieved nothing

[tawny escarp]

@golden cape you have leveled up to level 2.

[marsh lantern]

Check your email to see if you got the code there

[scenic raven]

I created a ticket bc my code for monthly premium elite wasn't working they messaged me it was fixed but they didn't do anything and code still doesn't work do I need to create another ticket?

[marsh lantern]

Answer to the same ticket

[charred crane]

Hi I just finished this but I don't now how I take my rewards?

[marsh lantern]

Click on the green button below "Free monthly subscription" and you'll see a code

Copy and paste that code on "promo code" on buff app

[charred crane]

I did but not working

[marsh lantern]

Wdym?

[charred crane]

What I do man ? His not working I try 5 times

[tawny escarp]

@charred crane you have leveled up to level 1.

[marsh lantern]

Explain the issue pls

How is it not working?

Do you see any error?

[charred crane]

The say promo not applied!

[marsh lantern]

Send ss pls

[charred crane]

Ok

[marsh lantern]

Are you already premium on the app?

I mean, were you premium before applying the code?

[charred crane]

Ya I have premium

[marsh lantern]

That might be the issue

#open-a-ticket

[charred crane]

Do I talk which supporters?

[marsh lantern]

Yep, send a ticket and explain your issue with detail

[charred crane]

Ok thanks

[elder birch]

recently i just got the app, and when i started playing r6, it kept on saying the session wasnt recorded or something, so it doesnt update my challenges?

[marsh lantern]

R6 is down on buff, sorry

[elder birch]

ok, thx

[glad trout]

asking here cuz i don't wanna bother people trading but basically, we can own duplicates (idk how to trade them), but we can only redeem each prize once anyway right ?

[tawny escarp]

@glad trout you have leveled up to level 1.

[marsh lantern]

Yep

[keen karma]

Where is $5 Roit Games ?

[torpid ginkgo]

sold out

[west quiver]

GG @torpid ginkgo, you just advanced to level 2!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[keen karma]

When will this service return?

[versed stone]

does the giftoin thing restock in the same pattern like the normal gift cards

[marsh lantern]

Read both bots, please

[marsh lantern]

We don't have any info about any restock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[versed stone]

"c

[west quiver]

GG @versed stone, you just advanced to level 19!

[versed stone]

damn nice :D

[tawny escarp]

@hexed garden you have leveled up to level 1.

[marsh lantern]

This issue has already been reported, sorry

[hexed garden]

but i havent seen it so when will it be fixed?

[marsh lantern]

As soon as possible

[jovial moon]

how do i know if collection cards are renewed it doesnt show # number like before

[limpid spruce]

ñ

[marsh lantern]

Read its description

[jovial moon]

i can claim rewards only once ?

or can do it again

[marsh lantern]

You can again

Read its description

[jovial moon]

rewards doesnt have discription

i said rewards not cards

[marsh lantern]

Oh you meant those

Only once

[jovial moon]

ah alright thank you

[jovial moon]

is it possible to get scammed while im trading ?

[tall cape]

why am i seeing ads mid game?

and how do i turn it off?

[jovial moon]

you need to be premium

[tall cape]

sry caps

i am though

But yes I have Premium, but i just keep seeing this movie ad each time i get a kill

[tawny escarp]

@tall cape you have leveled up to level 1.

[magic inlet]

Restart Overwolf

[jovial moon]

go to settings then preferences turn off first two then go to highlight recording and turn it off

[tall cape]

ok ill give it a try

[tall cape]

ty

[jovial moon]

you welcome

[tall cape]

lol

[marsh lantern]

What domain is it?

[vivid ember]

You'll just have to trust the guy.

[shy gorge]

what games does buff support both on pc and moblie

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[shy gorge]

oh dayum mb

[west quiver]

GG @shy gorge, you just advanced to level 2!

[shy gorge]

thanks!

[tawny escarp]

@radiant crow you have leveled up to level 1.

[dense atlas]

!help

[tawny escarp]

@dense atlas you have leveled up to level 1.

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[dense atlas]

it was the longest it could get

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[dense atlas]

did

[magic inlet]

What error message are you getting other than Fraud error

[dense atlas]

fraud error

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[dense atlas]

did

should i get my pc reinstalt?

some times it works (buff)

[magic inlet]

I guess Splitgame is down on BUFF. Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[dense atlas]

how do you know its splitgame

you a hacker or some 💩

[west quiver]

GG @dense atlas, you just advanced to level 1!

[dense atlas]

@magic inlet hod do you know its from splitgate??

[smoky pendant]

sternik2013 has been warned.

[dense atlas]

How do you know it is from splitgate are you a hacker?!?

[azure aspen]

It won’t let me enter any raffles pls help!

Please

[tawny escarp]

@azure aspen you have leveled up to level 1.

[azure aspen]

@dense atlas would you know why my BUFF is doing that?

[dense atlas]

Im not a helper sorry

[azure aspen]

Oh

Do you know want one who is

Who*

[dense atlas]

Evil princess dont tag

[azure aspen]

Wait wdym by don’t tag

[west quiver]

GG @azure aspen, you just advanced to level 1!

[dense atlas]

Try it

[azure aspen]

Try what

@magic inlet do you think you would be able to figure this out, thanks

(It’s not letting me enter any raffles)

[smoky pendant]

war_thunder_gaming_ has been warned.

[magic inlet]

#info-and-rules

[magic inlet]

Raffles is currently bug and it's already reported if you want you can even send a ticket #open-a-ticket

[azure aspen]

Thx

[magic inlet]

?? It's been reported here about twice that they had an issue. No, why would I be a hacker ?

[dense atlas]

What if its from valorant ( it happens there as well)

[magic inlet]

Valorant work normally

[dense atlas]

How do you know Roblox enjoyer

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[keen karma]

How do I upload a video?

[west quiver]

GG @keen karma, you just advanced to level 1!

[dense atlas]

!HELP i already have the quest completed (on mobile app(i already played that game like 2 years ago my progress is still there and the quest will be normally completed but it isn’t))

[magic inlet]

Which game

[dense atlas]

Idle miner
Xd

[west quiver]

GG @dense atlas, you just advanced to level 2!

[magic inlet]

It's not a task (complete quests) ?

[dense atlas]

It is

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Lukskubik (Staff)

[dense atlas]

Just doing it for free 🆓 valorant points bc im broke

[dense atlas]

Not giving that information to a random website

And im not 16

[fierce falcon]

cant access the site to create an account??

[cobalt trail]

I recently purchesed i 5 dollar xbox card this was last night. I still do not see it in my inventory

Help please

[dire herald]

Heyyy, when updating to cs2?

been a while

thinking about deleting the app as it's pretty much useless now and gamer gains is 10x better

devs are sleeping not updating to cs2 yet

slow bad devs

byeeee

[charred crane]

why cant i do raffle

[tawny escarp]

@charred crane you have leveled up to level 1.

[floral cedar]

Yo how do I fix frozen account not allowed exception

[tacit plaza]

@floral cedar

I think 🤔

[floral cedar]

thankyou

How long does it usually take?

[tawny escarp]

@floral cedar you have leveled up to level 1.

[floral cedar]

for the form to get reviewed

[viral raven]

This is happening to me too

[glossy jay]

please don't ping staff #info-and-rules

[charred crane]

its wierd

[west quiver]

GG @charred crane, you just advanced to level 1!

[tacit plaza]

Raffles is currently bug and it's already reported

[charred crane]

ok

[glossy jay]

did you try using a different network?

[viral raven]

👍

[charred crane]

when would it be fixed

[glossy jay]

you got the verification code in your emails input that for the Xbox code?

[glossy jay]

no ETA sorry

good luck tho

[tacit plaza]

I dont know but you can open a ticket #open-a-ticket about it

[glossy jay]

it can take staff at least 7 business days to respond

and don't open a ticket until AFTER the minimum wait or they will just push your request further back

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by ! a wild panda (Staff)

[autumn vine]

Im the only who cannot log in on buff ?

[glossy jay]

what's the error message?

[autumn vine]

this is not a error message

im on this & cant log

With google / discord or email

[glossy jay]

so you clicked on 1 of the options and it isn't taking you to sign in to your account?

[autumn vine]

yh exactly

thats was like 3 days i cannot log in

[glossy jay]

have you tried uninstall/reinstall of buff?

[autumn vine]

i tried to install buff desktop

[glossy jay]

so you uninstalled buff then reinstalled?

[autumn vine]

im gonna retry it

[west quiver]

GG @autumn vine, you just advanced to level 2!

[tawny escarp]

@autumn vine you have leveled up to level 1.

[autumn vine]

keep the same problem

[glossy jay]

I would retry first

[autumn vine]

i just unistall & reinstall

rn

[glossy jay]

same issue?

[autumn vine]

yh

[glossy jay]

next I would try to uninstall/reinstall overwolf

[autumn vine]

completly ?

[glossy jay]

yup

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by ! a wild panda (Staff)

[jolly vessel]

I am also having that issue

i tried uninstalling overwolf and buff

[glossy jay]

sounds like a coding error

both of you will probably need to #open-a-ticket and detail everything that's wrong and everything you did to fix it and wait for a response. do not send in more than 1 ticket tho

[glossy jay]

you're not receiving an error code either? it's just not connecting to email/discord/google?

[jolly vessel]

it wont let me do anything through the discord/google route, but the email route lets me put in my info and everything, then it loads and just goes right back to where i was to put the info in,

[glossy jay]

odd, make sure you detail this in your ticket pls

[autumn vine]

it took way too long to unistall overwolf

[tropic delta]

when will the giftcards be refreshed

and restocked

[glossy jay]

did you reinstall and see if it worked?

[jolly vessel]

almost seems as if buff is down, the website isnt avalible to me either

[tawny escarp]

@jolly vessel you have leveled up to level 1.

[glossy jay]

do you use buff mobile?

[jolly vessel]

no im on computer atm

[autumn vine]

im gonna resintall rn

[jolly vessel]

buff mobile is giving me the same issues

[glossy jay]

#when_is_next_restock https://discord.com/channels/442965268386283521/870329411986149536

please check these channels out

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by ! a wild panda (Staff)

[glossy jay]

then it probably is buff itself

still you can send in a ticket or wait till they get it back up and running. sometimes they'll announce when an outage is over

[jolly vessel]

all good thx

[west quiver]

GG @jolly vessel, you just advanced to level 1!

[tardy mica]

Hello, what should i do when this happends? Game is closed and I didnt recive XP

[autumn vine]

@glossy jay it finally work thank ❤️

my overwolf was just bugged af

[glossy jay]

perfect 👍

[smoky pendant]

itsme0819 was muted.

[marsh lantern]

Did you check manually that you didn’t get points?

That’s a point bonus, but XP is given anyways

[tardy mica]

I was missing about 1000 xp for lvl up, I played for 5 hours and I didn't pass the level, I'm still missing that much

[tawny escarp]

@tardy mica you have leveled up to level 1.

[marsh lantern]

Playing long sessions might bug the tracker and you might not receive xp

Try restarting the game every few hours to avoid that

[tardy mica]

🥹

Can i somehow get that XP back?

[marsh lantern]

Nop, so sorry

[tardy mica]

😵

[valid viper]

why valorant points were removed

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[valid viper]

Thank you

[tropic delta]

i dont understand

i just

used the

buff points

for a 5 diollar

riot

code

and it

isnt in my

inventory

this is an old one

i dont see tthe one

from today

and i do not feel like making a ticket again

when i already made one

and no response

[valid viper]

İ dont see in my market riot code

[tropic delta]

and i need it by today so i can get the val discount

[valid viper]

You see it but I don't have it riot code

[tawny escarp]

@valid viper you have leveled up to level 1.

[tropic delta]

YEA

[west quiver]

GG @tropic delta, you just advanced to level 2!

[tropic delta]

i bought it

and its not

in my inventory

[valid viper]

Hmm

[west quiver]

GG @valid viper, you just advanced to level 1!

[valid viper]

I guess they don't have Riot points right now

[tropic delta]

so will i get it eventually

if i spent my points

or am i just getting scammed

[signal sierra]

do boosts stack?

i have a bunch from buff boxes

[tall mica]

why i am not able to join any raffle ..... getting this message ... i have redeemed my Premium Elite Subscription from Giftoin ... subscription is active

[tawny escarp]

@tall mica you have leveled up to level 1.

[charred crane]

its happening to me too

[tall mica]

after subscription or before'

[glossy jay]

many people are having the same issue with raffles. I'm sure buff is working on a fix or you could #open-a-ticket

[pulsar pulsar]

i got the premium elite code

[west quiver]

GG @pulsar pulsar, you just advanced to level 1!

[glossy jay]

no but premium does

[pulsar pulsar]

where can i redeem it ?

[glossy jay]

do you have an email confirming your purchase and further steps to take in inventory?

[tropic delta]

yes

should i like

send a screenshot

[glossy jay]

there's a "promo code" section on the buff app

[pulsar pulsar]

yes i tried it

and it didn't work

[glossy jay]

no, I would give it time to show. there might be a system delay.

[glossy jay]

did you already have premium?

[pulsar pulsar]

i have the 1 day premium

[tropic delta]

its there

at email

[pulsar pulsar]

so do i wait my 24h premium to end so i can use the code ? and another question does the code expire ?

[glossy jay]

that's probably the problem. you could wait until your current premium expires

and try again

not sure about expiration. if you try again after you're a regular user and it still doesn't work you could #open-a-ticket

[amber palm]

Why my points are not adding when i watch a video??

[glossy jay]

did you cap out your daily limit of buff coins?

[amber palm]

No i have earned only 20 points

[glossy jay]

is there an error code/message popping up after the ad?

[pulsar pulsar]

thank you for the help

[amber palm]

Yes, something went wrong

[glossy jay]

possibly a bug

[amber palm]

Wht should i do then?

[glossy jay]

you could #open-a-ticket and explain in detail what happened and the error code you are receiving

screenshots are helpful

[amber palm]

Wht to select on category?

[tawny escarp]

@amber palm you have leveled up to level 1.

[glossy jay]

probably promotions?

[amber palm]

There is no option for screenshot attachments

[west quiver]

GG @amber palm, you just advanced to level 2!

[glossy jay]

keep it handy in case they ask for it via email

[amber palm]

Ok

[amber palm]

Can you tell me that.. invite a friend is only for us users or anybody can do it??

[distant fiber]

why cant i participate in a raffle that has 0 users in it? the raffle has to begin some where

[glossy jay]

if you have a button that says invite a friend under your friends list it should work

[amber palm]

Ok

[glossy jay]

many other users are experiencing this issues with raffles right now. probably a buff problem so you'll either have to wait for a fix or you could #open-a-ticket

[distant fiber]

it seems like its been programmed to do this. the bot in the app said i couldnt joiin because no one else was in the raffle. seems like a scam

[glossy jay]

I can guarantee buff is not a scam. raffles are currently bugged. sorry for your inconvenience tho.

[charred crane]

how do i calim premium

role

i havee it

[glossy jay]

#premiumrole-request

[elder shore]

i downloaded buff from opera and it said ill get 1 month of something free but i didnt ge notghing

[tawny escarp]

@elder shore you have leveled up to level 1.

[dire heath]

Here's some news from another server, They're pretty insisting to send it.
EMERGENCY⚠️
Send this to all the servers you are in because this is very important.
(I did not write this warning)
Do not accept a friend request from Bert#2929. He is a hacker/r@pist. Tell everyone on your friends list, because is someone on your list adds them, they will also be on your list. They will find the IP address and the address of your PC/computer/phone/ or anything you use, so copy and paste this message wherever you can, and as fast as you can. He walks around sending friend requests to random Discord user, and those who accept his friend request we’ll see their account and IP address revealed to him. Spread the word and send this to as many servers as you can!

guys just a heads up

my friends sent me this

[glossy jay]

please don't post things like that here

[dire heath]

o

im just tryna help

mb

ill delete it if u want

[glossy jay]

this channel is for buff support only

feel free to post it in #off-topic-english or #spammmmm😈

[dire heath]

ok

[glossy jay]

I will need more details in order to help you

[elder shore]

i downloaded buff on opera and it said ill get 1 free month of premium if i download it through opera

[glossy jay]

premium nitro discord?

[elder shore]

no premium in buff

[glossy jay]

were you already a buff user?

[elder shore]

no

[west quiver]

GG @elder shore, you just advanced to level 1!

[glossy jay]

did you download and create a new account?

[elder shore]

yes i signedup with discord

[glossy jay]

I would give up to 24-48hrs and if still doesn't have you as a premium user in the bottom right hand corner of the buff app then you could #open-a-ticket and explain in detail what happened. keep the screenshot handy just in case

[amber palm]

Normally by watching video how many points we can gain daily?

[glossy jay]

are you on PC or mobile?

premium?

[limber hollow]

when will riot 5$ card come in marketplace?
i been waiting for over an month

[west quiver]

GG @limber hollow, you just advanced to level 1!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[untold nebula]

how do i get more buff points

[magic inlet]

Play event-based games, complete weekly challenge, spin the wheel, buff pass, completing quests mobile and more

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[vital tree]

hello

[plain junco]

Is there a way for Buff not to show up on OBS? I've seen it happen a few times when the buff overlay doesn't show up on the recoding but i can still see it on the game. (i hope that makes sense)

[drifting summit]

Scam in #buff_collection again

[regal galleon]

Why asia side players cannot redeem valo gcs or amazon gcs ? We always get some useless games in our market place

[tawny escarp]

@regal galleon you have leveled up to level 1.

[limber hollow]

ikr

[amber palm]

Mobile without premium

[cobalt trail]

I recently purchesed i 5 dollar xbox card this was last night. I still do not see it in my inventory

[tawny escarp]

@cobalt trail you have leveled up to level 1.

[cobalt trail]

YES

I recently purchesed i 5 dollar xbox card this was last night. I still do not see it in my inventory

[smoky pendant]

theonlytango has been warned.

theonlytango has been warned.

[marsh lantern]

Maybe that’s an OBS setting

[marsh lantern]

Pls, ping staff for that

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Inventory is bug, check your email. The code should be there

[drifting summit]

no one was online

[marsh lantern]

Oh

[charred vortex]

why cant i claim my battle pass rewards ?

[marsh lantern]

Give more details on the issue

What reward?

Do you see any error?

[regal galleon]

But what about Amazon gcs?

[marsh lantern]

What giftcard?

Like what region does it say?

[regal galleon]

My point is - Amazon gcs are available for Asia region right ?
Why not bring them in the market place ...

[marsh lantern]

Why would you say they're available for that region?

[regal galleon]

Nvm 😭

[west quiver]

GG @regal galleon, you just advanced to level 1!

[rain viper]

how long does it take for my account to get unfrozen?

[marsh lantern]

7 business days

[floral rock]

I am having error in raffle-

Empty response . There are no subscribers listening to that message

[marsh lantern]

This issue has already been reported, sorry

[floral rock]

Ok

[turbid shell]

does anyone know if the mission "Win 15 matches during the week" for LoL Arena means get 1st place 15 times or get Top 3 15 times?

[marsh lantern]

I think it was top 1, but I'm not sure if that's changed

But last time I played it was top 1

[turbid shell]

damn thats tough but tyty

[tawny escarp]

@turbid shell you have leveled up to level 1.

[shy gorge]

i am trying to participate in a raffle but its giving me this error

[marsh lantern]

This issue is already reported, so sorry

[shy gorge]

so how will i participate?

[marsh lantern]

You can’t until it gets fixed, sorry

[shy gorge]

ah man

thanks! @marsh lantern

[slow aspen]

can i refund my buff points i bought with money?

[marsh lantern]

Try on a ticket #open-a-ticket

[rich widget]

Stock the gift cards please😭😭😭😭

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[hushed turret]

is there still riot gift card or are they gone

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[lyric ice]

Hello everyone. How can you stop the Buff app from showing an ad every time you get a kill in League of Legends? If very annoying when there is a lot of action going on.

[marsh lantern]

Wdym showing?

What’s appearing?

[marsh lantern]

Seems like a promo, I don’t think you can disable it until it ends

Check settings tho

[lyric ice]

I tried checking settings but didn't see anything specific for this.

[marsh lantern]

You prob can’t disable it, sorry

[lyric ice]

Even though I have a Premium Elite subscription?

[marsh lantern]

Yep, you can send a ticket asking about this tho #open-a-ticket

But this happened with other promotions too

[lyric ice]

I see. So this is not a permanent thing and just for the promotion?

[marsh lantern]

Yep

Not permanent

Once the promo ends, you won’t see that anymore

[quiet wren]

How long do i have to wait till my account becomes unfrozen?

I did the form 2 times now

[sturdy plover]

Is Buff not working on Sims 4 for anyone else? All other games are tracking for me but not Sims since their big update.

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[marsh lantern]

Sims 4 should work fine, but maybe it was that update tho

[quiet wren]

Thank you ill just keep trying

[sturdy plover]

I think it may be because of their update.

[slow aspen]

i did and they have not replyed to me yet

[tawny escarp]

@slow aspen you have leveled up to level 1.

[marsh lantern]

When did you send it?

[slow aspen]

11,32 am

[marsh lantern]

An answer might take 3-5 business days

[slow aspen]

oh

but i am in eu when does riot gift cards re sotck?

stock

[sinful prawn]

I completed it but it doesnt finish the quest

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[slow aspen]

but i am in eu when does riot gift cards re stock?

[west quiver]

GG @slow aspen, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[slow aspen]

my marketplace dont even show riot gift cards up even if they are out of stock

[marsh lantern]

Read both bots, please

[misty patrol]

how i can active monthly premium with code?

[slow aspen]

yea i did

[glossy jay]

I think it's like 30

[marsh lantern]

Copy the code, go to lounge tab on buff app, click on promo code and paste it there

[misty patrol]

i tried it but code didnt worked

[marsh lantern]

Do you see any error?

Also, what is the code for?

[misty patrol]

its say code wrong or expired

[misty patrol]

for monthly premium

[slow aspen]

does it refund me money if i delete my account

[marsh lantern]

What is the code for?

[tawny escarp]

@misty patrol you have leveled up to level 1.

[marsh lantern]

Were you premium before redeeming the code?

[misty patrol]

only 1 day from pass

[marsh lantern]

No, please, wait for them to review your case and answer your ticket

[marsh lantern]

That’s the issue then

If you were premium, you’ll get that error

[slow aspen]

oh okay

ty

[sacred slate]

Yesterday I charged 700 buff boints and I didn't get them

[tawny escarp]

@sacred slate you have leveled up to level 1.

[marsh lantern]

Try tomorrow and if it doesn’t work, #open-a-ticket

[marsh lantern]

#open-a-ticket

[misty patrol]

who?

[slow aspen]

can i change my email on buff and how

[marsh lantern]

You

[marsh lantern]

Not manually, you can try asking it on a ticket too

[misty patrol]

i had premium yesterday my premium is gone now

[marsh lantern]

But were you premium while trying to redeem the code, or were you regular?

[misty patrol]

i was regular

[sacred slate]

When I press open ticket take me here

[marsh lantern]

#open-a-ticket explaining the issue pls

[misty patrol]

okay thanks