support-en

[marsh lantern]

Your account is yours and only yours

[jovial moon]

so this means if i travel to another country it will get me banned also

[manic chasm]

btw princess ali

how do raffles work

[marsh lantern]

Not necessarily if you're using the same device as you always use

[manic chasm]

nah

[jovial moon]

diffrent one i cant travel my pc with me

[marsh lantern]

They're like giveaways with a paid entrance. You buy tickets (or get them free on the battlepass) and then you join the raffle you're interested in. The more tickets you apply, more chances to win (never guaranteed, it's random - like a giveaway)

[manic chasm]

so if i spend all my buff points on 100 raffle tickets, and i don't win

[west quiver]

GG @manic chasm, you just advanced to level 2!

[jovial moon]

also i changed my pc parts (cpu-gpu-motherboard) and windows several times and i didnt get banned

[marsh lantern]

If that device hasn't had installed Buff before with another account, it should be fine, but that depends on the system tbh

[marsh lantern]

Congrats

[jovial moon]

ah alright i understand now ❤️ thanks alot

[manic chasm]

but i think you can get banned from using a vpn

right

[marsh lantern]

You can, yes

[coral hare]

Heyy i have a question plss

[tawny escarp]

@coral hare you have leveled up to level 2.

[coral hare]

What if i got the premium elite from the collection cards and i already bought premium before so i can use the premium that i got from collection after a month or will get Disappear so i should use it right now ?

[marsh lantern]

We don't know if it has an expiration date, but if you're already premium on the app, it won't work - it activates the moment you redeem it, it doesn't go to your inventory

[coral hare]

So it’s fine if i keep it to the next month ?

[marsh lantern]

Yep

[coral hare]

Cool , thx

[atomic star]

Yo guys how do i use buff in the backround on my mobile apple btw

[tawny escarp]

@atomic star you have leveled up to level 1.

[marsh lantern]

Link your supercell account on Buff app and start playing

There are instructions on the app about how to link it

[atomic star]

I did but nothings happein

[marsh lantern]

Wdym nothing is happening

Which game did you link?

Did you link the right account?

What mode are you playing in that game?

[atomic star]

I linked and i did the but

[marsh lantern]

?

[atomic star]

I linked

[marsh lantern]

Answer the questions above if you can, please

[atomic star]

Ranked

[marsh lantern]

Please, I need you to give more info. Read the 3 questions above and try to answer with details

So I can understand the issue

[atomic star]

I linked my ac too my brawlstars ac and im doin the challanges but but no progress got in too the challange

[marsh lantern]

Ranked in BS is not supported

Play another gamemode

[atomic star]

Oh k

I will say if it works

[west quiver]

GG @atomic star, you just advanced to level 1!

[atomic star]

Ali it does t work

I played and won

The challange is win 5 ranked matches

And didnt work

[marsh lantern]

Which mode did you play?

[atomic star]

Showdow dou

[marsh lantern]

Restart the app and check if it has updated. Also, did you link the account you're currently playing with?

[atomic star]

Ye

Let me restart

Im playing on apple

[marsh lantern]

That shouldn't matter

[atomic star]

Oh k

[forest totem]

do you know how saves are counted for rocket league?

[tawny escarp]

@forest totem you have leveled up to level 1.

[marsh lantern]

Epic saves don't count

Normal saves do count

[velvet narwhal]

hey whenever i play R6 siege it never tracks quests ( I hve played standard and quick both didnt work)

[marsh lantern]

R6 is down on buff

[velvet narwhal]

also when I play cs 2 it only tracks xp is there a cs2 server? because it only shows csgo in my buff

[marsh lantern]

CS2 is not tracking yet

[velvet narwhal]

okay thanks

[analog pike]

why is it still collection card #11? its the third day with it in the shop

[marsh lantern]

No info

[atomic star]

Ali it worked ty

[stuck hatch]

Hey is there any info on when any gift cards come back like the valorant gift cards or logitech????

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[stuck hatch]

so its possible that we just never see these returning? cuz i got 1400 buffs but cant do much with it rn

[marsh lantern]

We don't know, as it says on the bot

[stuck hatch]

okay

and whats the buff collection card thing

[marsh lantern]

#announcements⭐

[stuck hatch]

can you do a collection more then once?

[tawny escarp]

@stuck hatch you have leveled up to level 1.

[marsh lantern]

Nop

[stuck hatch]

so after you finish all the collections there is bassicy no point of playing anymore

[marsh lantern]

There is, there might be new collections coming up

[stuck hatch]

oh okay

how do you make sure someone doesnt scam you cuz i dont see a trade option

[marsh lantern]

There's a "send" option

[stuck hatch]

i see it but isnt it quite easy for someone to scam you then?

[marsh lantern]

So you send it to the person you want to trade with

[marsh lantern]

You can send a ticket if that happens to you

[stuck hatch]

okay!

those 5 buff logos at the top of a card is that the number you have? and if yes is 5 the max you can have of each?

?

[west quiver]

GG @stuck hatch, you just advanced to level 2!

[marsh lantern]

Which numbers do you mean?

[marsh lantern]

That's the rarity of the item

[stuck hatch]

ow okay and so there is no limit to how much of the same card you can hold?

[marsh lantern]

Nop

[slow latch]

Does the buff collection in the market also refresh everyday? Or is it also like the other things based on restock?

[stuck hatch]

at the end of the buff pass there is a $50 gift card of your choice are their limitations or can you choose any gift card?

[frosty nest]

You can choose

[stuck hatch]

also gift cards that arent in the marketplace at that moment?

[frosty nest]

Sure

There's no 50$ gift card on the mp afaik though

[clear scarab]

For me to have the premium for free i am missing yuru card, anyone have this card repeated? I have ezreal from profiles repeated and also from icons i have the angel card repeated if anyone want to trade with me 🙂

[west quiver]

GG @clear scarab, you just advanced to level 1!

[marsh lantern]

Go to #buff_collection

Not here

[torpid aspen]

errm ive just downloaded buff but im not sure how to use it

can someone help lol

also is their a way to connect my buff account to my xbox?

[marsh lantern]

Nop, only pc and mobile

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[torpid aspen]

ah ok 🙂

[tawny escarp]

@torpid aspen you have leveled up to level 1.

[torpid aspen]

i dont install games from steam i use xbox gamepass is that still ok?

[marsh lantern]

It should be

[torpid aspen]

ok thx 🙂

[marsh lantern]

What card

[fickle niche]

No it isn't! It's someone else's email! WTF?! How do we fix this?!

[magic inlet]

To change your email, enter this command /update-email

[fickle niche]

Thank you very, very much. I can't believe someone managed to hack and swap the email...

[viscid falcon]

I need help

[marsh lantern]

What’s up

[viscid falcon]

is there anyway that i can connect buff to fortnite in geforce now?

[marsh lantern]

No

It won’t detect it if you play on geforce

[viscid falcon]

oh k have a great day

[manic chasm]

what can you do with collections

[marsh lantern]

#announcements⭐

[west cloak]

why is there no gift card of valorant????

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[manic chasm]

so

is it always a steam gift card if you complete a collection

?

[marsh lantern]

No, check available sets

And ig there’ll be new ones in the future

[west cloak]

can i get a promo code of buff

[marsh lantern]

They’re usually sent via email, we don’t have them here

[west cloak]

where can i get them

[marsh lantern]

Read the message above again

[manic chasm]

so what if i buy the buff collection card in the marketplace

[marsh lantern]

Then you’ll get a collectible card on Giftoin

[west cloak]

what can i do with it

[tawny escarp]

@west cloak you have leveled up to level 1.

[manic chasm]

yes

exactly

[marsh lantern]

With what

[west cloak]

buff cllection card

[manic chasm]

whats giftoin

[west cloak]

i just biught it

[marsh lantern]

#announcements⭐

[marsh lantern]

#announcements⭐

[manic chasm]

WAIT

[west cloak]

will buff add discord nitro in future

or not

??

[manic chasm]

do i need to verify my account before buying the collection??

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Yes

But ig you’ll get the card you bought

It’s a pretty simple process

[manic chasm]

whew

[agile rivet]

I cant open buff

[manic chasm]

i bought it before

[marsh lantern]

Why not

[agile rivet]

I have no idea

its not in task manager

it did not save my last session

I spent like 3 hours

I have no idea what is happening

[marsh lantern]

Then try to open it again

[agile rivet]

uum

how?

[manic chasm]

NOO

PLS help

pls help

how do i unverify my account

[marsh lantern]

Find the shortcut or exe and open it

[manic chasm]

???

[marsh lantern]

Do /update-email

Then open overwolf and open buff through there, or use the search bar on Windows to look for Buff

[agile rivet]

ok

Idk what to do there tho

[smoky pendant]

hyperfrbruh has been warned.

[marsh lantern]

Do what where

[agile rivet]

In the browser page

I am so lost

[marsh lantern]

Use the search bar to search buff

[agile rivet]

I GOT IT!

YES

WAHOOO

[west cloak]

will we get anymore gift card in giftoin or not

??

[marsh lantern]

Probably

[fluid crow]

I bought this card, can anyone tell me what it is and how to redeem it?

[west quiver]

GG @fluid crow, you just advanced to level 1!

[marsh lantern]

#announcements⭐

[astral granite]

is the card stuck in 11?

[tawny escarp]

@astral granite you have leveled up to level 3.

[marsh lantern]

No info

[fluid crow]

I still do not succeed and do not understand what to do

[marsh lantern]

Which part didn't you understand?

[fluid crow]

I bought this card with 30 buff coins, I didn't understand how I could redeem it in the collection

[marsh lantern]

As explained in #announcements⭐, go to #buff_collection, do /verify, write the same email you use on Buff and go to Giftoin to see your card

You can also do /daily

[fluid crow]

i did it

[tropic delta]

i did my buff stuff in the offerwall

and i didnt get aynthing

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[tropic delta]

is their one for the offerwall

because i did the bright4good one

and the freecash

and i withdrawed

and i didnt get the 1k buff

points

[marsh lantern]

Wait 24 hrs. If you don't get by then, #open-a-ticket

[tropic delta]

alright

thank u

well

i did it yesterday

[marsh lantern]

Wait for an answer then

[manic chasm]

wat

why did my msg get deleted

?

[marsh lantern]

Stop chatting in here

If you don't have any other question

You can go to #off-topic-english to chat

[manic chasm]

kk :(

[split totem]

do riot redeem cards are still available on buff store in exchange of buff credits or not? cuz i don't see them
thx

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[split totem]

okay thx, and i think there is not an exactly hour during the day when stock is refreshed right? to try to catch the offer before it goes out of stock

[marsh lantern]

#870329411986149536

[split totem]

thx

[tawny escarp]

@short pewter you have leveled up to level 1.

[gleaming orchid]

hello, the buff card collection is still 11, it's been like 48 hours, will this change? :c

[marsh lantern]

No info

[mossy cradle]

hello, what can I do if I get an error "Frozen account not allowed exception" when trying to sign in?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[simple wharf]

how long does it take for a ticket to be answered?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[rare sandal]

I deleted your app but I still get pop ups for it when I join and leave games, how do i fix this

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[rare sandal]

I did this already and I still get pop ups

[marsh lantern]

If you did that correctly, you wouldn’t be seeing pop ups

So check those steps

[rare sandal]

I hit uninstall on overwolf

to the buff app

[marsh lantern]

Then do it on your control panel, as it says on the bot

[pine wagon]

hi

how can i get robux with buff

[marsh lantern]

Check if they’re available on your marketplace or raffles

[tropic delta]

how long does a ticket usually take for someone to respond

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[alpine marsh]

Why can’t I see the Collectiob cards in my inventory

I bought one and it not there

[tawny escarp]

@earnest lily you have leveled up to level 1.

[scenic valley]

I cant see anything in the buff marketplace like only some ladybug coins and all the dots.ec like there are no riot points and stuff like that

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[marsh lantern]

Log in in Giftoin with the same email you use on Buff

[twilit igloo]

do you lose SP over time or when you cash out at marketplace? I was bronze before and somehow its lower and says I need higher tier again even though I was already bronze before?

[marsh lantern]

You lose it if you don't play event based games

[twilit igloo]

ah bummer my main game is not event based just time based for XP guess Ill have to grind something else lol

[brittle ice]

why it doesn't change for 2 days?

[alpine marsh]

What do u get from cards

[tawny escarp]

@alpine marsh you have leveled up to level 1.

[magic inlet]

No info

[magic inlet]

#announcements⭐

[tawny escarp]

@charred crane you have leveled up to level 1.

[marsh lantern]

#announcements⭐

[fluid crow]

I can’t find someone to help me

[marsh lantern]

Your issue was answered below

[agile rune]

for the battlepass, roblox is supported game from overwolf, do I just need to play roblox for xp, because I've played for couple hours yesterday and it didn't change?

[tawny escarp]

@agile rune you have leveled up to level 1.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[agile rune]

Ohh I see thank you ali

[alpine marsh]

Are the rewards unlimited for each card u get

Or is limited?

[marsh lantern]

1 per collect

[alpine marsh]

Ok

What happens if h get duplicate cards

[marsh lantern]

You can trade them if you want

[alpine marsh]

Oh for how Much

[marsh lantern]

For other cards

[alpine marsh]

Where

Wait where is the trading

[marsh lantern]

#buff_collection

[covert nymph]

is it ok to ask about the ETA of the $5 google play reward returning to the marketplace?

[solar abyss]

how can i fix the start game not found error?

[rancid basin]

if i buy this again i will get the same card of yesterday?

[solar abyss]

this tells me after i finish one game of valorant

[little jackal]

@everyone, so i bought a $5 dollar gift card valorant and now it isnt showing on my inventory. Can someone please help me out i really dont wanna lose 1200 buff points for nothing..

[tacit plaza]

Check your email

[little jackal]

oh yea

[tawny escarp]

@little jackal you have leveled up to level 1.

[little jackal]

wait let me ck

tysm bro

[elder glen]

hello i try to buy 60 uc code from market place and trying to verifying from Gmail got enternal error

i tryed to restart my pc and trying again and didn't get any verifying code from my G mail

[tacit plaza]

Did you log in with the same Gmail you use on buff?

[elder glen]

sure

[tawny escarp]

@elder glen you have leveled up to level 1.

[tacit plaza]

from what I can see, it's only for premium, if you have premium- close overwolf on your task manager, and open buff,try again and see if you get the same error.

[elder glen]

ok i'm allready premum user

[elder glen]

ok iwill try

[golden cape]

Sea of Thieves went from giving me thousands to consistently giving me 0-10 xp when im getting right into action then hours later finding out i wasted my time....whats goin on

[wheat crypt]

my issue is still not resolvedd i paid for premium membership but since i cant use it im never gonna reneww it

support taking era to response

never paying for buff prem again

waste

guys asking for 14 daays

oh then what about my premium which lasts for 1 month only

this app is so BS

[manic seal]

do u play with controller

[manic seal]

whats the issue

[wheat crypt]

multiple accounts

not letting me in

opened a ticket

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

fullfill that form

[wheat crypt]

not frozen account

[manic seal]

yes

its the same form

[manic seal]

yes
its the same form

[wheat crypt]

ok i did

[manic seal]

now wait for getting access again

[golden cape]

@manic seal yuppp, guessing no mouse input kills it?

[manic seal]

yep

[golden cape]

rip

across all games?

[manic seal]

yess

[golden cape]

o.o

oof

good to know thank you

[latent leaf]

I only downloaded buff because I thought playing roblox would give me points, but it doesnt. It shows roblox on the ad.

[edgy stream]

lol

[tawny escarp]

@edgy stream you have leveled up to level 1.

[edgy stream]

lol

[manic seal]

gives extra buff points and xp

[mortal cradle]

any codes for new users?

trying to get 300 buff for the STO bundle

[charred crane]

hey guys is premium elite worth it?

been trying to do research on it but hardly get any results about it

[magic inlet]

It's depens to you to click "Upgrade to Premium" and at the bottom you have the written benefits

[magic inlet]

Some promocodes are via email. Otherwise, they're not anywhere else

[magic inlet]

Until the number changes, you will still have the same collection of buff card

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[versed sierra]

any update on squad busters being added? 🙂

[astral granite]

Any fix

?

It dont want to get 20

[magic inlet]

Complete 1 quest

[magic inlet]

No info

[noble pumice]

When will the stock of Valorant points be replenished?

[magic inlet]

#info-and-rules

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[glass edge]

I hope you're doing well. I’m from Asia and have noticed that Valorant gift cards are not available in the marketplace for our region. As a big fan of the game, it feels a bit unfair that we can't access these gift cards like players in other regions. Are there any plans to introduce them, or is there an alternative way for us to obtain these gift cards?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can try participating in raffles, but what's your region?

[glass edge]

im from asia bangladesh

[marsh lantern]

AP server?

[tawny escarp]

@glass edge you have leveled up to level 1.

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[glass edge]

level 7

[marsh lantern]

?

That bot and battlepass are different things...

[glass edge]

ow i see

thank you for the answer

[cold marlin]

Hello

Can anyone help me?

[marsh lantern]

Ofc

What's up

[cold marlin]

So umm

does valo gift cards appear on buff stores

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[cold marlin]

Actually I have been saving for kuronami vandal

And Idk how much buff points one gift card costs

[marsh lantern]

5$ global RP is 900 for premium and 1200 for regular

[cold marlin]

ohhh

[tawny escarp]

@cold marlin you have leveled up to level 1.

[cold marlin]

and also sorry for asking this in off topic english

I just joined so I couldnt read the rules

But now I did

[marsh lantern]

Wdym you couldn't?

You didn't have access to the channel?

[cold marlin]

yep

I was locked out for a sec

But Now I got it

Btw

My weeklies arent progressing

[marsh lantern]

Which game and mode are you playing?

[cold marlin]

Valorant

[west quiver]

GG @cold marlin, you just advanced to level 1!

[cold marlin]

comp

[marsh lantern]

Did you earn points after the match?

[cold marlin]

I do earn points after match

But no effect on the weeklies

Even my daily quest was glitched yesterday

[marsh lantern]

Restart the app, or change tabs (go to lounge and then back to challenges, for example) to see if they update

Because they don't automatically update

[cold marlin]

ohhh

[astral granite]

I did

[magic inlet]

And still nothing ?

[torpid sail]

hey whats this ranking do?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Ali 🌻 (Staff)

[sturdy plover]

After I updated the app last week Buff stopped tracking all my games. I reintalled it and still no pop ups coming up to track any games I play for quests or time xp 😦 Any ideas why?

[marsh lantern]

What games and modes?

[torpid sail]

ty

[sturdy plover]

I have tried several, Sims, TwoPoints, Palworld, Fortnite. I am on PC.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check those settings

And see if they're activated there

[sturdy plover]

all enabled already 😦

I appreciate the help though

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try reinstalling with a clean slate like that

[sturdy plover]

kk I will ty so much

[sturdy plover]

It worked! Everything is tracking again. Thanks again

[west quiver]

GG @sturdy plover, you just advanced to level 1!

[tawny escarp]

@sturdy plover you have leveled up to level 1.

[marsh lantern]

I’m glad! Enjoy

[tough cove]

Can anyone tell me why i cant see any giftcards that are available?
It doesnt even show that they are out of stock they just dont exist

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[strange crow]

I bought the 12# card, but i didnt get it yet

[marsh lantern]

Make sure you logged in in Giftoin with the same email you use on Buff

[strange crow]

in the Buff inventory

but i will check on the website

yeah its shows up in the giftoin

[marsh lantern]

Then it’s all good!

[magic inlet]

Looks like it's a bug but you should receive in your email (Buff collection card #12)

[hot plank]

currently I don't see valorant points in my market, what is the reason?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[hot plank]

what is the problem

no vp in my market

[marsh lantern]

Read both bots above, please

[hot plank]

not available in my market, including in stock

[marsh lantern]

Again, read both bots above

[minor rapids]

does this work ONLY in the UK? like does it not work on an EU account?

[tawny escarp]

@minor rapids you have leveled up to level 1.

[marsh lantern]

Because it’s region locked

[minor rapids]

ok thanks

[marsh lantern]

If it says UK only, it only works there

[charred crane]

It says its in stock but I still cant buy it for some reason

[marsh lantern]

?

[charred crane]

in stock and when i buy it says item not available

[marsh lantern]

Because it's not on stock

It's bug

[charred crane]

alr

[outer arrow]

why its only for britain, release a globe riot access code

[marsh lantern]

This issue has already been reported

[grizzled mango]

The Cards only work in the Uk or can I use them in Germany

[marsh lantern]

If it says UK only, it only works there

[grizzled mango]

Ok thanks

[mellow gyro]

does anyone know how I can speak with the developers

[marsh lantern]

What’s the matter?

[mellow gyro]

I want to know how the backend of the app works and how it connects to all the games.

[verbal wraith]

what if i purchased them in uk server and redeem in asia

[marsh lantern]

I don’t think that’s public information

[marsh lantern]

You can’t

Only works in UK

[smoky pendant]

tomiyoka149 has been warned.

[mellow gyro]

I think that is

It's connecting to MY games so I should know

I don't think it's a secret sauce

[verbal wraith]

so the code dosent work in different countrys??

[marsh lantern]

Afaik it uses overwolf api, check the link in #game-status

There might be more info there

[mellow gyro]

alright thanks, I'll check

[marsh lantern]

No, because it says UK only, so it’s only gonna work there

[verbal wraith]

so the game also dont accepte it??

[marsh lantern]

No

[verbal wraith]

but what if i have my device location in uk so then it will accepte?

[marsh lantern]

No

[kind harness]

hi guys

I cannot register to buff, I enter my information but I cannot register. Can anyone help?

[marsh lantern]

Why not? Do you see any error?

[kind harness]

no

i press the button

create is not working

[kind harness]

can you help me?

[tawny escarp]

@kind harness you have leveled up to level 1.

[charred crane]

I was meaning would I make my money back?

[tawny escarp]

@charred crane you have leveled up to level 1.

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

What?

[charred crane]

If I upgraded to premium elite

[tacit plaza]

not quite

[tawny escarp]

@tacit plaza you have leveled up to level 3.

[charred crane]

Ah so not worth it?

[tacit plaza]

But you can be very close.. it depends on what you are interested in from the market .. also don't forget that you get a box, so you take them out until the end of the year

-depending on how much you play-

[charred crane]

I play daily pretty much and maybe 2 to 3 hours

[tacit plaza]

ok I see, then it will be worth it

[charred crane]

More worth it if I pay the annual

[west quiver]

GG @charred crane, you just advanced to level 1!

[tacit plaza]

I say yes.. I've had elite premium for a very long time.. I didn't spend a penny on the league and I had the pass every month + what skins I wanted.. also on amazon it was worth it. do as you think is right for you sir

[charred crane]

amazon?

[scenic flower]

i registered here and also downloaded the bright app 2 days ago but didnt get anything , May i ask how many days does it take

[tacit plaza]

yap, there were a lot of things for amazon at one time and I took them every time I had the opportunity, you can look at the proofs of what I posted.

[marsh lantern]

#open-a-ticket

[scenic flower]

Ty

[charred crane]

where do I see it?

oh wait you're talking about gift cards right?

[tacit plaza]

#1005847190385729706

yep

[charred crane]

whats a monthly lootbox btw?

[marsh lantern]

A box that you receive every month

[charred crane]

irl box?

[marsh lantern]

No

Boxes that are on lounge

You can check them out there

[charred crane]

just upgraded

[tacit plaza]

to elit, welcome to the jungle xD

[tacit plaza]

you can open a ticket: #open-a-ticket for the role in here, where you will have a space where you can talk to more people who use premium

you have to prove that you have premium, but you can discuss the details with the moderator who deals with the ticket

[charred crane]

am I able to open a ticket on discord?

[tacit plaza]

yes, I don't remember how I haven't done this in a long time, help Princess Ali

:))

[charred crane]

would this hurt earning anything?

[tacit plaza]

hmh, it's the same thing... I left them on because they don't affect me

[pulsar rivet]

i just bought the new collection card it took my buff points but i didn't get the card

[magic inlet]

It's a bug, but you should already have it in your page

[pulsar rivet]

oh, ok thanks

[astral granite]

Yes

[magic inlet]

Send ss of your transactions

[slow latch]

Does the vouchers you can buy have a experience date? So yes around how long might that be?

[tacit plaza]

does not expire

[tiny dove]

Hi

I want to buy 1 monthly sub for buff premium the 8$ one but i only want one month not it to renew straight away and take my money

Sorry for @ ing you but you seem most active here 😆

[marsh lantern]

You should read the rules

#info-and-rules

[tiny dove]

Yeah?

What am I looking for?

[marsh lantern]

Rule 4 maybe

[tiny dove]

Oh

but your not staff

[marsh lantern]

We are…

[tiny dove]

it says your a top member

[tiny dove]

oh sorry

apologies

[marsh lantern]

I would delete the ping tbh

[marsh lantern]

About this, you can subscribe and then cancel before it renews

[tiny dove]

👍

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Ali 🌻 (Staff)

[tiny dove]

oh okay thanks

❤️

[west quiver]

GG @left mist, you just advanced to level 1!

[marsh lantern]

Don’t beg here, please

[left mist]

Is there any way to earn VP in game without paying then?

[marsh lantern]

Buying them on Buff or entering raffles

[grim walrus]

I dont think so

[left mist]

Raffles font guarantee you win. Even if you spend the max number of tickets which is 50 or 100 based on which raffle. And the changes of winning are so small when there are around a few thousand entries.

[marsh lantern]

That’s right

Then wait for RP to be back on stock if you don’t want to enter a raffle

[left mist]

RP?

[marsh lantern]

Riot points

[left mist]

But those also are raffles. With around 8k min applicants and 2 winners.

[grim walrus]

This is not so easy, as these are sold out within seconds

[marsh lantern]

Then wait for them to be on stock on the marketplace

[smoky pendant]

einw1ldesf1re has been warned.

[marsh lantern]

There’s nothing we can do about that here

#info-and-rules

[left mist]

It would be better to buy amazon gift cards. There are usually less than 1k entries for that. But still lower chances.

[grim walrus]

and why i get warned? what did i do wrong?

[tawny escarp]

@grim walrus you have leveled up to level 1.

[marsh lantern]

You receive a dm with the reason

[grim walrus]

because i pinged your message, lol

[gleaming temple]

the vp card in raffles says its global except for asia pacific or ar, but the one in the marketplace says GB only, does that mean i wont be able to redeem it in the middle east?

[marsh lantern]

Exactly

[gleaming temple]

so if i want to buy one do i need to win from the raffle?

[marsh lantern]

For now, yes

[gleaming temple]

alright thanks alot

[shy gorge]

how am i supposed to complete challenges

[marsh lantern]

Wdym

[shy gorge]

like i cant see cs2 challenges

i can only see csgo

[marsh lantern]

CS2 is not tracking yet

[shy gorge]

ah man

so is there like a estimated date

[marsh lantern]

Nop, sorry

[shy gorge]

dayum all good

soo al the other work

[marsh lantern]

R6 is down on buff

The rest should work

[shy gorge]

ok noice

btw

how does the moblie app work?

[marsh lantern]

You can do tasks on the offerwall there, or link your supercell games and earn points with endless and weekly challenges

[shy gorge]

okay

what version of minecraft?

java or bedrock

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[shy gorge]

only hypixel?

[west quiver]

GG @shy gorge, you just advanced to level 1!

[marsh lantern]

Yep

[shy gorge]

okie thanks(srry for the disturbance )

[marsh lantern]

All good!

[final patrol]

I made screenshots now

[marsh lantern]

What is this about?

[final patrol]

look at the amount of points that I had before claiming weekly points and after claiming them

[marsh lantern]

Did you restart overwolf?

On your task manager

And the open buff again

[final patrol]

ah right this time I didnt

brb gimme a min

alright okay the problem solved itself, I dont understand why it doesnt work when I restart my entire pc but it works when I only restart overwolf directly-

[west quiver]

GG @final patrol, you just advanced to level 2!

[final patrol]

eh whatver, thanks @marsh lantern !

[shy gorge]

for bedwars does it need to be solos?

[tawny escarp]

@shy gorge you have leveled up to level 1.

[magic inlet]

Wdym ?

[shy gorge]

the challenge is "play 10 bedwars game"(minecraft) so do i need to play solos or i can play duos?

[magic inlet]

Duo doesn't count

[shy gorge]

so only solos?

[magic inlet]

sorry duel

[shy gorge]

?

[magic inlet]

yes all except duel

[shy gorge]

okay noice

thanks!

[frank kayak]

Hi! My buff account seems to be frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[frank kayak]

Thank you

So it will be unfrozen within 7 days it seems

ok then thank you

[fickle quail]

how long should I wait

[tawny escarp]

@fickle quail you have leveled up to level 1.

[marsh lantern]

It says on the form

[fickle quail]

i know but its have been more than 7 days

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[summer juniper]

does this giftcard can be purchased by ppl on europe?

[west quiver]

GG @summer juniper, you just advanced to level 2!

[marsh lantern]

No, only UK

[fickle quail]

Thank u

[summer juniper]

appreciate u

is there a reason why is only uk?

just wondering

[marsh lantern]

Most likely a bug

Only people on the UK should see that

[summer juniper]

oh fr?

thats hella weird

L bug

[nocturne breach]

so, the people who can see it, can buy it?

[west quiver]

GG @nocturne breach, you just advanced to level 1!

[manic seal]

Its either a bug or your account its in uk for some reason

[marsh lantern]

Yes, but it’s most likely not going to work

[summer juniper]

alright

[nocturne breach]

hm ok ty

[summer juniper]

i aint buyin so

[glass fulcrum]

Does playing the mobile games give pass xp?

[marsh lantern]

Nop, only tasks on mobile give xp

[stuck jay]

do point boosts stack?

[magic inlet]

Nop boosts are separate

[tawny marlin]

my account is frozen help

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[shy gorge]

When will buff add squad busters?

[marsh lantern]

No info

[shy gorge]

Np

Thanks!

[west quiver]

GG @frank plume, you just advanced to level 1!

[shy gorge]

are raffles the only way to get steam gift card?

[magic inlet]

In marketplace or raffles can get card 🙂

[shy gorge]

oh okie

thanks!

[tawny marlin]

im not getting any buff points

[tawny escarp]

@tawny marlin you have leveled up to level 1.

[tawny marlin]

but i habe everything set up

[magic inlet]

Which game and game mode

[tawny marlin]

bedwars ranked

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[tawny marlin]

oh ty

[teal blaze]

Hello i have a question i bought two 5€ playstation cards but i didnt got the codes yet do i have to wait for the codes or what can i do to get the codes?

[magic inlet]

Please send ss in my DM. I'll check it out

[tawny marlin]

im not getting buff points

i did everything

my buff might be broken

[versed stone]

how do I even have this in my shop?!

aint gona complain

keep it

don't go inform the devs about it

PLEASE

xd

[magic inlet]

The card is already reported it's a bug and everyone can see it which shouldn't

[versed stone]

SO SAD

:C

It was a good dream

back to reality where my shop is empty lol

[magic inlet]

Send ss with F3 setting and chat

[versed stone]

if it stayed can i buy it xd

1 more day

🥺

[magic inlet]

If you're UK you can buy this card

[charred crane]

hey quick question what does xp give?

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

You can use it to level up on the battlepass

[charred crane]

oh thats it alright

also how do I open ticket on discord to add the premium role?

[nocturne wren]

do marketplace stock depends on region?

[magic inlet]

#premiumrole-request

[marsh lantern]

Yep

[vague atlas]

how can i unfreeze my account

[bronze smelt]

I completed a challenge and didnt get my reward

[west quiver]

GG @bronze smelt, you just advanced to level 1!

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[magic inlet]

Restart Overwolf and check again

[bronze smelt]

aaah thx

[vague atlas]

@magic inlet how long will it take

[tawny escarp]

@vague atlas you have leveled up to level 1.

[smoky pendant]

luksylud has been warned.

[signal sierra]

how long do codes take to appear in your inventory?

i just bought something but its not there

[west quiver]

GG @signal sierra, you just advanced to level 1!

[magic inlet]

What did you were buying ?

[signal sierra]

a us riot access code

[magic inlet]

Not showing up in your inventory ?

[signal sierra]

nope

[magic inlet]

Check email

[signal sierra]

thank you

[steady canyon]

Hello so I submitted a ticket request 2 months ago and it's saying it's still opened, nobody has responded to me for those 2 months about my issue and I really need help

Because im still being charged with a subscription and I don't have access to my account

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[scarlet kernel]

how long does buff take to resolve tickets?

[west quiver]

GG @scarlet kernel, you just advanced to level 1!

[marsh lantern]

Read bot above

[scarlet kernel]

ah mb

[jovial moon]

#12 card wasnt posted ?

[marsh lantern]

It was

[jovial moon]

and its out of stock ?

cause i dont see it in my market now

[agile rune]

wonder why my reward track hasn't gone up, I have the overwolf and its on, even before I open roblox. It still stays the same even though I have it open. I get a buff thing opened when I'm in roblox. Do I keep that open for it to count because I just gets in my way and I delete it.

[west quiver]

GG @agile rune, you just advanced to level 1!

[tropic delta]

how long does i take to get your BRIGHT4GOOD reward for installing the app and withdrawing the two dollars on freecash

[west quiver]

GG @tropic delta, you just advanced to level 1!

[stuck zinc]

I only got 60 point things instead of 90 like the promo said.

[zenith void]

Hey

Anyone here can help me with a sponsorship deal?

[astral granite]

Internal error problem? while redeem a thing from shop?

[manic seal]

you arent getting xp?

[agile rune]

Yes

[tawny marlin]

SAME

[manic seal]

24hrs otherwise send a ticket #open-a-ticket

[manic seal]

send a ticket #open-a-ticket

[manic seal]

in a ticket #open-a-ticket they can help

[manic seal]

prob the item is bugged

[manic seal]

do you see the pop up at the end that says the xp you won

[agile rune]

No, I usually turn off my pc when I’m done playing

[manic seal]

well to get xp you must close the game and wait for the pop up show

[agile rune]

I’m sorry but which pop up? If possible can you show me a picture of it?

[manic seal]

buff pop up

i dont have a screenshot rn

[agile rune]

It’s ok, I think I’ve saw it but it appeared when I started my game

[astral granite]

Thnx

[verbal wraith]

what is gb only??

on valorant gc

[magic inlet]

Great Britain

[verbal wraith]

so y r they not relasing global??

[magic inlet]

The card is not global it's a bug and it's set for everyone. The card is already reported

[jade stratus]

continue as geust isnt working

[verbal wraith]

so can i reedeem it??

[tropic delta]

i opened a ticket 3 days ago

[remote oak]

so i keep getting this when i log in i have sent them off the forum the bot tells me to do and its been a while and still heared nothing back any ideas

[tawny escarp]

@remote oak you have leveled up to level 1.

[tropic delta]

how long does it take

[dreamy lotus]

I downloaded Buff around 20 minutes ago, I own both Fall Guys and Fortnite via the Epic Games launcher, however it doesn't show that I own them on the app? How do I fix this?

[tawny escarp]

@jade stratus you have leveled up to level 1.

[dreamy lotus]

lmao

[tawny escarp]

@dreamy lotus you have leveled up to level 1.

[jade stratus]

how

[remote oak]

ya i justed deleted it with a month of it not even letting me sign in i am done with it

[jade stratus]

same

[magic inlet]

When did you fill the form

[magic inlet]

Unfortunately Epic games doesn't do this, play the game and see if you earn buff points

[magic inlet]

An answer can take 3-5 business days

[tawny marlin]

hey! my account is frozen

[west quiver]

GG @tawny marlin, you just advanced to level 1!

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[tawny escarp]

@bleak lake you have leveled up to level 1.

@graceful cedar you have leveled up to level 1.

[keen stag]

i bought a america val card and i'm checking my inventory i'm not seeing it in there

[marsh lantern]

Inventory is bug, check your email

You receive it there too

[keen stag]

oh

ok

thanks bro

i would've never thought to check there bro

like fr

i thought i got scammed

[tawny escarp]

@keen stag you have leveled up to level 1.

[marsh lantern]

?

[keen stag]

cause

yk i didn't know inventory

was

bugged

[marsh lantern]

You need to give more details on the issue, pls

[versed stone]

He thought that his gift card disappeared as he didn't find it in his inventory but he found it in his email

[marsh lantern]

Oh okay

[versed stone]

[keen stag]

👍

[slow latch]

Is the 2$ amazon giftcard, a amazon.com only giftcard. Or can i also redeem it on my own amazon version. So in my case amazon.nl

[marsh lantern]

Only .com

[haughty flicker]

Hi i bought guild wars 2 code

How to redeem it

?
Someone help

[marsh lantern]

Click on the item and then on "how to redeem"

And there you have instructions

[haughty flicker]

How to redeem section is not working

[west quiver]

GG @haughty flicker, you just advanced to level 2!

[marsh lantern]

It is, I just tried

[haughty flicker]

I'm tapping on it but it's not showing anything

[marsh lantern]

PC or mobile?

[haughty flicker]

I'm on mobile right now

[marsh lantern]

Try on pc

[haughty flicker]

Ok sir 🫡🫡

[stuck zinc]

Ok done. Thanks

[tawny escarp]

@stuck zinc you have leveled up to level 1.

[versed stone]

no way that this giftoin thing have a stock

no

way

like at least I found something in the shop to spend the buffs on

now they are gone

RIP

[marsh lantern]

They appear to me

Which one is not showing to you?

I just bought one to test, they're on stock

[versed stone]

nooooo

they ae not in my shop

not even out of stock

it is for 2 days now

I thought it was a bug

but it seems that it got removed from my region

OH

NVM

[marsh lantern]

This was put today tho

Oh, all good!

[versed stone]

they just appeared out of no where now

bruh

I am not blind

it wasn't there

I am sure

101%

[fringe marsh]

where can i trade cards?

[marsh lantern]

#buff_collection

[fringe marsh]

thanks

[versed stone]

btw the thing where you get the same card in the same day gone now

it is random

right

[marsh lantern]

Yep

[versed stone]

[junior rune]

hey, where should i paste my card collection?

[tawny escarp]

@junior rune you have leveled up to level 1.

[marsh lantern]

Do you mean the code?

[junior rune]

yes

[marsh lantern]

On lounge, above the box, click on promo code

[junior rune]

thank you

[umbral helm]

Why is the shop so poor? I waited weeks for good stuff in the shop but all I find every day is these stupid planet impact things and useless stuff in random games that I dont play with… Shopping, skins, hardware, game keys shop is all empty for weeks now. In the ad I saw about buff there was gaming mouses, pcs and a lots of cool stuff but now I just feel like getting scammed

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles

[umbral helm]

I did check marketplace every day but nothing good

only useless stuff

I cant even see much “out of stock” items too

Its feels like this buff thing is just dead and nobody uses it but the dc is active

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[junior rune]

i purchased a card collection
it says copy and paste on dashboard
what does it mean?

[west quiver]

GG @junior rune, you just advanced to level 1!

[marsh lantern]

https://discordapp.com/channels/442965268386283521/444188214714957827/1247153526061269092

Copy where it says "promo code"

Get the code from Giftoin, go to promo code on Buff and paste it

And then claim your reward

[umbral helm]

Bruh I said I cant even find out of stock

its looks like nobody buying anything

[marsh lantern]

Read the bot...

[marsh lantern]

https://discordapp.com/channels/442965268386283521/444188214714957827/1247154678823915582 And also this

Some regions have more items than others, so they might have things you don't

There's nothing we can do here about stock

[umbral helm]

and how do I increase this? Or how do I change my region

[umbral helm]

Theres no issue with stocks

[marsh lantern]

You can't change your region, sorry

[umbral helm]

Not even the out of stock things are good

[umbral helm]

Then how am I gona buy all the cool stuff I saw in the ad?

This thing is just a scam and waste of time

[junior rune]

i just got to giftoin and it says you r blocked

i just got scammed wow

[marsh lantern]

You can participate in raffles, participate in Giftoin, wait for them to be restocked in your region - just because you don't see the item you want it's a scam. Check #1005847190385729706

[marsh lantern]

?

Send ss

[marsh lantern]

What's your region?

[junior rune]

on buff or google?

[marsh lantern]

Your actual region

[junior rune]

Iraq

[marsh lantern]

Or on Google

[umbral helm]

Okay but if the raffles and Giftoin is the only thing I can do in buff then what is the buff coin even used for? The ad said “Make money just by doing whatever you allready did: gaming and buy the gaming mouse you wanted for long” The reality is nowhere near this

[west quiver]

GG @umbral helm, you just advanced to level 2!

[marsh lantern]

Try using a VPN, but maybe your country is restricted from Giftoin, let me check the ToS in 5 min

[marsh lantern]

Hardware is available in US and IL

If you're not from those regions, you're not going to see it

[umbral helm]

Oh you mean like this. Can I use vpn to change my region?

[marsh lantern]

Nop, VPN will get you banned. Goes against Buff ToS

[umbral helm]

my region sucks then with the planet impact and useless gaming stuff

[junior rune]

we got scammed

[marsh lantern]

There's nothing we can do here about that, sorry

[umbral helm]

Then how am I gona buy the things that Im here for?

[marsh lantern]

Answered above

[junior rune]

what is buff ToS?

[marsh lantern]

https://www.buff.game/website-terms-of-use/

[umbral helm]

but you said hardware is only available in US and IL

[marsh lantern]

Are you from any of those countries?

[umbral helm]

no

Im from Hungary

[marsh lantern]

Then you won't see items from another regions, as explained above

[umbral helm]

Okay but then it means I cant buy them either

[marsh lantern]

If they're not from your region, you can't

[umbral helm]

Bro my region only has useless shits

[marsh lantern]

And I'm so sorry about that, but we can't do anything about it here

[versed stone]

well not talking about politics but this will help

Iraq is mentioned there

[umbral helm]

I allready feel myshelf banned because I cant buy anything good anyways

[marsh lantern]

Yep, but that's on Buff tho, idk about Giftoin ToS

[junior rune]

ill send u the link can u give me the code?

[marsh lantern]

What code are you referring to? Could you give more details?

[junior rune]

buff collection card

[marsh lantern]

If you could give more details it'd be great, pls

Like did you complete a set, did you buy a card from the app, is it the first time using Giftoin?

[junior rune]

i didnt buy a complete set

[west quiver]

GG @junior rune, you just advanced to level 2!

[junior rune]

it my 1st

[marsh lantern]

If you're from Iraq, that's a banned country on Buff, and I guess it is on Giftoin as well, since you can't enter their website

[twilit walrus]

what is @tawny escarp bot>

[marsh lantern]

#announcements⭐

[twilit walrus]

bru u could have linked it in buff_collection

comon

[junior rune]

can i at least have my 30 buffs back?

[twilit walrus]

wtf?

[junior rune]

bro i just got scammed

[twilit walrus]

how?

[junior rune]

i cantget to giftoin site

[twilit walrus]

wot?

[junior rune]

there not even roit card in shop like wth

[twilit walrus]

what do u mean

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[analog pawn]

hello why when i try to buy something i dont get the verification code in my mail btw 20 min ago everything was fine

[tawny escarp]

@analog pawn you have leveled up to level 1.

[magic inlet]

Check spam folder

[fickle ridge]

if its gb only can i redeem it on an eu account? even tho im not from gb

[tawny escarp]

@fickle ridge you have leveled up to level 1.

[odd heath]

i just bought the $10 itunes gift card and it took the buffs out of my account but never gave me the giftcard

[west quiver]

GG @odd heath, you just advanced to level 1!

[analog pawn]

ok ty

[odd heath]

it even shows it in my transaction history

[marsh lantern]

Nop

[marsh lantern]

Check your email

The code should be there

Inventory is bug atm

[odd heath]

its there, thank you

[paper grotto]

i dont get the verification code in my mail and noting on spam

[tawny escarp]

@paper grotto you have leveled up to level 1.

[marsh lantern]

For what item?

[paper grotto]

ICONS Collection

[marsh lantern]

Did you try to buy it multiple times or was it once only?

[paper grotto]

multiple times

[marsh lantern]

You got a cooldown most likely

Try buying it later

[paper grotto]

ok thx

[waxen vale]

can i run buff on mac

[marsh lantern]

Nop, only windows

[waxen vale]

dang it

[small star]

which countrys are banned?

[tawny escarp]

@small star you have leveled up to level 1.

[charred crane]

what i do that the verification code is not working ?? plz tell fst then it will out of stock

[marsh lantern]

#support-en message

[simple wharf]

Love the gb only

[simple wharf]

rebuy

[marsh lantern]

Try buying it again

[charred crane]

i do

several times

[marsh lantern]

Then it’s most likely already out of stock

You can try restarting the app

[small star]

can you buy a gb card if you from europe?

[marsh lantern]

No

[charred crane]

yea also i can buy a gb card if i am from india ?

[marsh lantern]

No

[charred crane]

bruhhhh