support-en

[magic inlet]

API might be down try later. It's possible you gave the wrong link too.

[versed sierra]

Ok ill let you know tonight how its going !

overall very good so far

[magic inlet]

PC cannot update the challenge in mobile games. You have to go through the mobile app and see if they counted the Endless challenge, which will update your challenge. If it doesn't count it's possible you even put the wrong verified link or API might be down

[charred crane]

is it possible for you to do buff points give aways here?

[magic inlet]

Nop and read #info-and-rules

[charred crane]

ok

[west quiver]

GG @charred crane, you just advanced to level 2!

[lime rivet]

Hi, I just registered and installed the desktop app. the site promised a "Triple Welcome Bonus" of 90 buffs instead of 30. but I only got 30 buffs, eventhough I registered inside the given timeframe. is this just a scam?

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[versed sierra]

The app is currently tracking zero of my progress (for the past couple of hours) 😦

Do i need to do something to fix this?

[manic seal]

which game

[versed sierra]

Clash royale and time played games , like i tried btd6 and wasnt sure how to get the xp

not working tho

[manic seal]

for clash make sure you linked the game in the mobile app
for timed games make sure you see the pop up at the start of the game

[versed sierra]

All my mobile games are linked for sure 🙂

and how would i make sure to make it pop up? or is it suppose to happen? mine hasnt worked at all for btd6 or elden ring

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

if you linked them and used the work, then the game tracking might be down atm

[versed sierra]

Ok gotcha

[ornate ibex]

i got scammed bruh

[static furnace]

Will the market place be expanding?

There are not a lot of items in it right now

[marsh lantern]

?

[marsh lantern]

#when_is_next_restock

[static furnace]

Not restock like will buff be adding more options?

[tawny escarp]

@static furnace you have leveled up to level 1.

[static furnace]

Also idk why but I can't see the valorant card in the market place when I check it

[solemn valley]

HELP I did the freecash tasks I signed up and got the 100 buffs I withdrew 5 dollars 4 days ago, I never got the buffs for completing the task. I filled out a help form 3 days ago and never got any emails or my problem resolved. ):

[calm wharf]

how can i disable buff, i still want access to the marcketplace but i dont want to gain progress or get popups.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Wait for their answer, we don’t handle administrative stuff here

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[calm wharf]

this is how i disable buff?

[tawny escarp]

@calm wharf you have leveled up to level 1.

[mental niche]

How do I get xp on mobile

@noble acorn how can I get xp on mobile

[calm wharf]

how can i disable buff, i still want access to the marcketplace but i dont want to gain progress or get popups.

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

mobile games doesnt give xp

[manic seal]

mobile games doesnt give xp

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send a ticket #open-a-ticket

[mental niche]

@manic seal how do I get xp then

[tawny escarp]

@mental niche you have leveled up to level 1.

[mental niche]

Can I download PC games and play them for buff points?

But I'm still on a phone tho

[eternal bluff]

The riot games valorant gift card has just disappeared from the marketplace, it used to show the "out of stock" thing but it isn't even showing that.

It was the perfect time as the premium elite thing was just unlocked and I could claim it anytime in half price.

[robust olive]

dunno I saw it last night and I tried to buy it but it didn’t work

online it says if it’s not there it’s prob out of stock

[eternal bluff]

Hmm, alright.

[manic seal]

pc games

[tawny escarp]

@manic seal you have leveled up to level 2.

[manic seal]

if you play in a pc with buff yea

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[mental niche]

I don't have a PC does it still work

[west quiver]

GG @mental niche, you just advanced to level 1!

[manic seal]

what still work

buff ?

you can play mobile games and earn points yea

[mental niche]

Can I still play PC games with buff on my phone and get xp?

[manic seal]

uh idk how you will run pc games on your phone, but nope, it wont

[mental niche]

So that basically is saying I can't gain xp on a android

[manic seal]

yes

[mental niche]

What's the point then

I can't redeem gift cards without xp

I hav enough buffs

[manic seal]

wym

[mental niche]

It says I'm not high enough level to redeem this item

[manic seal]

thats tiers

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

its not xp

its SP

[mental niche]

Ok how do I get sp

[manic seal]

playing games

[mental niche]

Like what

[manic seal]

earning points by playing games

any supported game

[mental niche]

Brawls stars?

[manic seal]

yes

[mental niche]

I've been doing that

I don't know how to see my level tho

*SP

[manic seal]

iirc it used to be on mobile but seems like it was removed

so uh yea you can check it on pc

iirc also i rember that you could get sp on mobile, idk if it was removed too

[mental niche]

Hmmm

What do you recommend I do

[eternal bluff]

Alright.

[tawny escarp]

@eternal bluff you have leveled up to level 1.

[manic seal]

get a pc
or get another item that doesnt need a tier

[eternal bluff]

What did I level up for? Lmao

[mental niche]

What items don't need a tier

[manic seal]

we dont have a list

[mental niche]

Give me some examples

[manic seal]

a bot that will give rewards soon

[mental niche]

Huh?

[eternal bluff]

Oh, ok.

[mental niche]

O

[manic seal]

we dont have a list; I dont know which items or which doesnt

[mental niche]

So I basically uhh wasted My time

Imma go say hello to mistplay lol 😆

[solemn valley]

Would you know how long it normally takes?

[tawny escarp]

@solemn valley you have leveled up to level 1.

[mental niche]

wait I think it worked

[west quiver]

GG @mental niche, you just advanced to level 2!

[mental niche]

I finnaly hav enough sp or tiers or somthing

Idk

Pending I think

@manic seal thank you

How do I redeem the apple/iTunes card

I got my card number

[robust olive]

Go to apple store and click on your profile image thing in the top right corner and click redeem gift card or code

[tawny escarp]

@robust olive you have leveled up to level 1.

[late violet]

@manic seal can I ask sth

I bought the free fire diamonds twice

And none of the number of gift card was right

Even the one I just bought now

Is there any tricks? Or not redeem in the Reward Free Fire?

[ornate nebula]

This might be dumb but is this legit. Like the purchaseble hardware and stuff

[late violet]

I mean it a popular app and I have never seen anyone said this app a scam

[tawny escarp]

@late violet you have leveled up to level 1.

[late violet]

And the gift cards like Valorant was out of stock every minute

[robust olive]

yes I got like 10$ total val gift card so far

I’m waiting for the 5$ Val gft card to come back

[ornate nebula]

How long does it usually take

[west quiver]

GG @ornate nebula, you just advanced to level 1!

[tawny escarp]

@ornate nebula you have leveled up to level 1.

[smoky pendant]

kingz18. has been warned.

[manic seal]

send a ticket #open-a-ticket

[manic seal]

yes

check #1005847190385729706

[spare falcon]

hi

my buff frozen acc is still not unfrozen man

[magic inlet]

Did you fill the form

[forest topaz]

#when_is_next_restock

[forest topaz]

.

[tawny escarp]

@charred crane you have leveled up to level 1.

[plucky linden]

Hi, I have recently started using buff, and I bough the premium pass. I do get the buff poitns but one of the rewards are missing.

It shows in the pass that I have claimed it , but when I go to profile to change to the premimum one , it's not there

[storm valley]

Is the $20 riot access code bugged? It shows it's in stock but when I try to buy it, it says this item is not available.

[magic inlet]

Send ss with error message

[late violet]

I need to fill the emails and everything?

[magic inlet]

You have clicked on Settings -> Profile clicks and there should be all the profile images you have acquired ?

[plucky linden]

Obviously I checked it multiple times and restarted buff to see if it's fixed but it's not there.

[tawny escarp]

@plucky linden you have leveled up to level 1.

[magic inlet]

Send ss

[plucky linden]

You mean the screenshot of all the profile images?

[manic seal]

all that the ticket form asks

[magic inlet]

Yes

[plucky linden]

it's not letting me send all pics

but i can show you this , the one that says "not available" should be , as i bought premium pass and claimed that level reward

[west quiver]

GG @plucky linden, you just advanced to level 1!

[tawny escarp]

@storm valley you have leveled up to level 1.

[karmic atlas]

r6 hasn't been able to detect game start yet

[marsh lantern]

R6 is down on buff

[charred crane]

yo

I got a premium elite for 24 hours boost in my inventory and im just wondering if i apply that boost while already having a premium elite subscription, will it act as a multiplier or it wouldn't make a difference?

[marsh lantern]

It wouldn’t make a difference and I don’t think you’ll be able to activate it

It’d say you’re already elite

[charred crane]

damn that kinda sucks

[tawny escarp]

@charred crane you have leveled up to level 1.

[still seal]

hi i was trying to sign into my account and it says it's frozen. what does that mean and how can i undo it

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[still seal]

thank you :)

[tawny escarp]

@still seal you have leveled up to level 1.

[atomic patio]

buff doesnt track my game

[marsh lantern]

What game? What mode? Give details, pls

[still seal]

when will it allow me to sign in? i filled out the form a few hours ago

[marsh lantern]

It says on the form

[still seal]

oh shoot my bad

[atomic patio]

valorant competitive mode

[tawny escarp]

@atomic patio you have leveled up to level 1.

[atomic patio]

ive played 2 games today

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[atomic patio]

and some quick game mode

it does

show up

[west quiver]

GG @atomic patio, you just advanced to level 2!

[tropic roost]

im trying to reddem my amazon gift cart and it dosent work

[atomic patio]

:C

[tropic roost]

waht should i do?

and its not letting me sent a ticket in their site

[marsh lantern]

Give more details

[marsh lantern]

Follow those 4 steps

[tropic roost]

ii bought the 10$ amazon gift card and it doesnt work

what should i do?

[tawny escarp]

@tropic roost you have leveled up to level 1.

[marsh lantern]

Give more details... How did you get it? Do you see any error? What card was it, .com?

[tropic roost]

it was the amazon 10$ card i bought it with i think 1500 buff points and it dosent work in amazon.com

[marsh lantern]

Send ss of the card

[marsh lantern]

Do you see any error?

While trying to redeem it in amazon.com

[west quiver]

GG @tropic roost, you just advanced to level 1!

[tropic roost]

and i copy past it

[marsh lantern]

#open-a-ticket

[tropic roost]

dosent work

[marsh lantern]

Why not

[tropic roost]

and there is not a capths

captcha

[marsh lantern]

Try using another browser or a VPN on that browser

[tropic roost]

ok

same

dosent work

[tawny escarp]

@onyx eagle you have leveled up to level 1.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Do the first step, and then create a ticket there

[jolly axle]

hi guys
i wanted to know if anyone is having a problem with buff not tracking R6 matches and challenges or is it just me

[blissful charm]

hey why isnt my progress getting updated on challenges

[marsh lantern]

R6 is down on buff

[marsh lantern]

Change tabs and see if it updates

Or restart the app

[jolly axle]

oh i see thx

[blissful charm]

it worked

thx

[wary stone]

Is this some kind of scam that it shows me useful stuff in marketplace only when it's out of stock

[west quiver]

GG @wary stone, you just advanced to level 1!

[atomic patio]

does this mean im overlayed

[marsh lantern]

#1005847190385729706 - not a scam

[marsh lantern]

You should see a pop-up window when you open the game and start a match

[atomic patio]

i probably see those

lemme double check

i see it

imma try to play one short match

ermmmm

its broken fr

[marsh lantern]

What mode did you play?

[atomic patio]

spikerush

[marsh lantern]

Did you leave the game at some point?

[atomic patio]

its include in the list

nope

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[atomic patio]

kk

hope this works

does it remove all video i recorded in outplayed?

[marsh lantern]

Hm, it might. Save them somewhere else, just to keep it safe. Like make a back-up of those videos

[atomic patio]

aight

damn its alive now

tysm

it just filled without me playing

sweet

[flat bridge]

It seems like my buff account is frozen. I haven't used it for a long time. What should I do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[flat bridge]

what should i do

[tawny escarp]

@serene valley you have leveled up to level 1.

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[tawny escarp]

@magic inlet you have leveled up to level 3.

[magic inlet]

Reported. The card is out of stock and it's a visual bug

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[west quiver]

GG @serene valley, you just advanced to level 2!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[quasi river]

when i try to install buff it says this site cant be reached im using operagx what do i do

[tulip steeple]

ig use google

[quasi river]

i tried and still dosent work

[tawny escarp]

@quasi river you have leveled up to level 1.

[loud quarry]

Hello, is it possible to cancel and request a refund for my subscription, as I no longer remembered that I had the subscription, I was charged €65.06 EUROS.

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. It's not a scam

[magic inlet]

Send a ticket #open-a-ticket

[tawny escarp]

@charred crane you have leveled up to level 1.

[loud quarry]

Tk.

[tawny escarp]

@loud quarry you have leveled up to level 1.

[magic inlet]

You have to be faster

[dusk storm]

i dont have any valorant gift cards in my region (india)
its not that they are out of stock they just not showing
any solutions for it?

[dusk storm]

can u help

[smoky pendant]

blarion_ has been warned.

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[boreal loom]

question why is the riot gift card no longer showing up in my marketplace it dosen´t even show that it´s out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[tidal wigeon]

how much time support take max to reply me ?

[tawny escarp]

@tidal wigeon you have leveled up to level 1.

[marsh lantern]

It can take 7 business days

[tidal wigeon]

Are you sure this is the maximum?
Support takes a lot of time to answer me

[marsh lantern]

There's no maximum

It can take more

[terse star]

why the is no riot card anymore ?

i have enough money but it is not even out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[terse star]

yes i it's been a month i got 1200 buff point but riot card is alawys out of sotck how to get it

[tawny escarp]

@terse star you have leveled up to level 1.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Read both bots

[terse star]

ok

thx man

let s go save the turtle so

[tawny escarp]

@sonic stone you have leveled up to level 1.

[plucky linden]

So the bug of not getting the premium buff pass items previously, still not fixed.

[magic inlet]

#support-en message

[plucky linden]

I did write file a support ticket

[ivory kite]

My buff is saying that it doesnt find my match start while I am playing Valorant. Check game status and it said it was online wondering what I can do to fix this?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[coarse rain]

a lot off ppl say they never bought valorant cards in buff and say it just scam app idk what to do

[coarse rain]

you need unlimited luck

but i will try my luck

[west quiver]

GG @coarse rain, you just advanced to level 1!

[marsh lantern]

#1005847190385729706

[mint knoll]

I have been waiting for help from support since March 12th lmao

[tawny escarp]

@charred crane you have leveled up to level 1.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[mint knoll]

nah bro i allredy sent 3 kinda a skill issue and total redistrict to any costumer

[tawny escarp]

@mint knoll you have leveled up to level 1.

[mint knoll]

disricpect*

I said to keep the monye and invest in a support team

[lunar pendant]

is buff down ?

[untold nexus]

can someone help me

my accaont is frozen

"frozen account not allowed exception"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Works to me

[untold nexus]

now just need to wait?

[tawny escarp]

@untold nexus you have leveled up to level 1.

[clear tide]

i still want my vbuxs

[tawny escarp]

@clear tide you have leveled up to level 1.

[marsh lantern]

We’ve told you multiple times already that we can’t do anything here about that, and that you must wait an answer on the ticket… Please, stop spamming

[marsh lantern]

Yep

[untold nexus]

how mush time is that gonna take?

[marsh lantern]

7 business days

[twilit igloo]

is there a max amount of xp can earn from games in a day?

[forest topaz]

Xp no, Only points

[twilit igloo]

alright thanks Ill try restarting client some reason not getting xp after leaving games

[tawny escarp]

@twilit igloo you have leveled up to level 1.

[coarse rain]

does valorant cards work on africa?

[tawny escarp]

@coarse rain you have leveled up to level 1.

[untold nebula]

What's the best way to earn Buff points?

[keen oar]

Hello Buff is not tracking my valorant games. I have an acc and everything but its not tracking anything

[coarse rain]

playing fortnite

it got easy challenges and rewards per game

[untold nebula]

what rewards do u get per game?

[tawny escarp]

@untold nebula you have leveled up to level 1.

[next fulcrum]

Is there a way to see items on marketplace from different regions? In the era of VPNs it's easy to play games across globe, even those region locked, but lag from using them can be a make-or-break, when it comes to getting stuff from BUFF.

[lunar pendant]

my overwatch isnt tracking anymore

[tawny escarp]

@lunar pendant you have leveled up to level 1.

[manic seal]

yes afaik

[manic seal]

playing games

[manic seal]

do you see the pop up at the start and end of the match

[manic seal]

nope

[clear tide]

1 message per day = spamming

asnd is r6 working

[visual sun]

overwatch tracking’s not working..no start up or end pop up

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[versed sierra]

Doesn’t seem like my time played xp wants to work outside of Fortnite , hasn’t worked with Elden ring or btd6, and idk if it is supposed to work on mobile games but that hasn’t worked either. I’m trying to make sure everything works right but can’t seem to get BUFF to start with the game.

[sudden copper]

is buff still selling valorant gift cards? i dont see any in the market place anymore

[marsh lantern]

Mobile games don’t give XP

About pc games, check steps below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[next sedge]

I just downloaded buff on desktop, and I signed up with google and when it takes me to a window tab it says open buff app when I click on the option, and i go to the buff app itself it says Frozen account not allowed Expectation, what should i do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[next sedge]

completed

[next sedge]

how long would this take?

[tawny escarp]

@next sedge you have leveled up to level 1.

[marsh lantern]

It says on the form

[tawny escarp]

@split marsh you have leveled up to level 1.

[keen oar]

Hi yes, so the pop-up seems to be tracking but the actual app isnt getting any data from it

[tawny escarp]

@keen oar you have leveled up to level 1.

[tropic roost]

hi i bought 3 gift cards for amazon and nither of them work what should i do

[marsh lantern]

Are you sure you're redeeming them correctly? I bought amazon cards and they're fine

What region are the cards?

[tropic roost]

global

u wnnna go in a call and i will share my screen maby?

[marsh lantern]

Afaik there aren't global amazon cards

Go to your marketplace and send ss of the card

[marsh lantern]

From your marketplace, please

Inventory regions' are bug

[marsh lantern]

And where are you from?

[tropic roost]

israel

[marsh lantern]

Describe how you're trying to redeem them, pls

[tropic roost]

im going to the website amazon.com and i go to reedem gift card and i write the code and it says code incorrect

[marsh lantern]

#open-a-ticket explaining the issue

[tropic roost]

it dosent loe me open a ticket

[west quiver]

GG @tropic roost, you just advanced to level 2!

[tropic roost]

it says i need to do a capcha and they dont haven a capcha

[marsh lantern]

I told you another way to open it yesterday

Did you do it that way?

[tropic roost]

and i sent them

they didnt respond yet

[marsh lantern]

Wait patiently, an answer can take 3-5 business days

[charred crane]

If I bought elites, do I have a rank on discord?

[tropic roost]

ok

[marsh lantern]

#premiumrole-request

[charred crane]

I gave a request, then what do I do?

[marsh lantern]

Read the bot and follow the steps it says on the ticket...

[charred crane]

I sent now I'm waiting yes?

[tawny escarp]

@charred crane you have leveled up to level 1.

[marsh lantern]

Read the request ticket, please

[tawny escarp]

@marsh lantern you have leveled up to level 4.

[charred crane]

ok

I sent the picture and text with the email.

there is still $5 in valorant for sale?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

I load gift test and the code does not work

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

Explain the issue with more details

[lunar pendant]

something is up with this game since yesterday nothing is helping

[charred crane]

I recently received a kind of offer, I don't know exactly what it is, it's called GIFTOIN Test and when I take it, I try to enter a code that comes to my email, but it doesn't work

[marsh lantern]

#game-status

[marsh lantern]

Do you see any error there?

[charred crane]

Invalid confirmation code

I checked the code several times I sent the correct code

[marsh lantern]

I’ll ask about it, but idk if it’s active yet

[charred crane]

That offer still appears to me and I don't know exactly what points I'll get now

[marsh lantern]

I’m sure more information will be published when they see it fit

[charred crane]

"Out of the 50 points, they went well. There weren't many, but just as an idea..."

[marsh lantern]

?

[charred crane]

that offer costs only 50 Buff, that is, not who knows what, but I just announced

the points returned

[marsh lantern]

Close overwolf on your task manager, open buff and try again

[charred crane]

I bought a buff pass and I didn't receive it now I noticed

[marsh lantern]

Send ss of the error and ss of the item, please

[marsh lantern]

Were you charged?

[charred crane]

yep

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

I have proof of receipt

[median spoke]

What is Giftoin Test? Can someone explain?

[marsh lantern]

Close overwolf on your task manager and open buff again. If that doesn’t work and you don’t get it in 24hrs, #open-a-ticket

[charred crane]

it happened to me too, you get the points back @median spoke

[marsh lantern]

A new feature that’s going to be implemented

More info will be published when they see fit

Which item

[median spoke]

"A new feature that’s going to be implemented"

[charred crane]

the peak is horse I can buy again😂

[marsh lantern]

#off-topic-english

[brittle ice]

what is this?

[marsh lantern]

A new feature that’s going to be implemented

[brittle ice]

ty

[marsh lantern]

No need to spam… Give more details

What card? Is it showing or not showing?

[charred crane]

@marsh lantern I tried what you said to do, it didn't work, I wait 24 hours and give a ticket

[smoky pendant]

adyro_ has been warned.

[marsh lantern]

#info-and-rules please

Please, explain the issue with details…

Any at all? Or some card you’re looking for?

Please, I’d appreciate if you could give more details

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[charred crane]

I'm sorry for the mistake

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[west quiver]

GG @serene valley, you just advanced to level 3!

[tidal wigeon]

This means that everything is over????!!!!!!
What a strange activity!!! Why didn't they say?!!!!!!

I didn't do anything wrong

[marsh lantern]

We don’t handle administrative stuff here, so we can’t do anything here about that. Use that same ticket to ask any question you might have

[tidal wigeon]

This means I have to wait another 7 days !!!

[marsh lantern]

Again, we don’t handle this here

[tidal wigeon]

my proplem since 1month

[marsh lantern]

And I’m so sorry about that, but we can’t do anything

[tidal wigeon]

how to come back to buff ?? i dont need my accounts but how !!

[marsh lantern]

Again, ask on the ticket

[tidal wigeon]

bro i cant wait another 7 days

[charred crane]

@marsh lantern When will valorant riot points come in marketplace ??

[tawny escarp]

@charred crane you have leveled up to level 1.

[smoky pendant]

vrxjvirajnobaap has been warned.

[charred crane]

When will valorant riot points come in marketplace ??

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[charred crane]

but the card is invisible to me sinces a week

?

[twilit walrus]

whats this

[west quiver]

GG @twilit walrus, you just advanced to level 7!

[manic seal]

a test, ignore it

it wont give anything

or spent 50 and see what it gives

(i didnt test it)

[charred crane]

bro valorant points

[west quiver]

GG @charred crane, you just advanced to level 1!

[twilit walrus]

thanks bro

[kindred fog]

i bought it

but the gmail code says it's wrong

it says internal error

wow i lost 50 buffs for nothing

[manic seal]

yea as expected, its a test item

shouldnt be there

[coarse rain]

whhy the heck there is a 50 price item test that give nothing?

at least put description in it before ppl spend their 50 buff coins

[manic seal]

well its supposed to not show up there

its a bug

should show for the testing people only

[scenic raven]

what is this

[coarse rain]

it nothing fr

[charred crane]

???

[coarse rain]

it just a test item

[coarse rain]

don't buy it

you will lose ur 50 buff coin

[charred crane]

?????

[manic seal]

#when_is_next_restock #870329411986149536

[coarse rain]

wtfff

[charred crane]

ohk but plz restock fast 😦

[mellow pelican]

I just lost 50 points but I didn't recieve the items please help

[coarse rain]

yup that the item

it a test item

[mellow pelican]

Can i get them back?

[coarse rain]

sadly nope

[mellow pelican]

Oh...

[coarse rain]

not just you many others lost their 50 coin

[tawny escarp]

@steel sphinx you have leveled up to level 1.

[coarse rain]

there a lot of ppl here sending scam links bruh

[tawny escarp]

@balmy hazel you have leveled up to level 1.

[coarse rain]

@manic seal ban tito1748

he is sending scam links too

and also plstrxbon

[manic seal]

yes i can see logs

thanks

[coarse rain]

np and sorry for pings

[tawny escarp]

@solid fulcrum you have leveled up to level 1.

@misty quarry you have leveled up to level 1.

[tawny escarp]

@covert tulip you have leveled up to level 1.

[smoky pendant]

dri_0 was softbanned.

[terse wigeon]

Hello mods what is the item gifttoin test?

[noble laurel]

Uhm, what is this?

[magic inlet]

This item is a test, so ignore it for now

[versed stone]

ooo

nice

[magic inlet]

This item is a test, so ignore it for now

[versed stone]

that have a relation with the bot

that got added

[noble laurel]

Why is it there then?

[tawny escarp]

@noble laurel you have leveled up to level 1.

[magic inlet]

You're about to find out 🙂

[noble laurel]

Update time?

[versed stone]

incase this bot replaced the thing in #game-bot-beta

should I get my coins from there now ?

or it won't replace it ?

[magic inlet]

No, giftoin has been removed

[noble laurel]

Ah.

[versed stone]

[marsh lantern]

I don't think it'll be replaced tbh

[versed stone]

don't wana lose my buff coins there xd they are not alot but I trust u :D

[west quiver]

GG @opaque forum, you just advanced to level 1!

[proven cradle]

What happens when someone brings the bill to their friend?

to get points

for the event

[magic inlet]

If your friend has a buff account both your account and his account will be denied access using multiaccounts + blocked due to using a different IP

[trim holly]

What roblox games does buff support

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[grave shale]

anybody knows why my 20$ logitech code doesnt work?

[marsh lantern]

How are you trying to redeem it?

[grave shale]

i mean it doesnt work on logitech site

[lunar pendant]

im not sure when cod will get fixed but it sits there and says its online but dont give out a single xp or buff point

[grave shale]

im going to link from buff and it doesnt work for anything from the shop

[marsh lantern]

You should see a redeemable code on your inventory

And then put that code when you're making the purchase

[west quiver]

GG @proven cradle, you just advanced to level 4!

[tawny escarp]

@proven cradle you have leveled up to level 1.

[proven cradle]

I know someone who cheats with it

[grave shale]

i see it in buff inventory but in logitech site it just doesnt work

[west quiver]

GG @grave shale, you just advanced to level 1!

[tawny escarp]

@grave shale you have leveled up to level 1.

[marsh lantern]

How are you trying to redeem it?

[proven cradle]

If I tell you who does it will he get BAN?

[magic inlet]

I can't help you with that and I can't send it to anyone if you suspect someone's cheating please send a ticket #open-a-ticket

[magic inlet]

Buff support team will look at the user and check if he's not cheating

[grave shale]

i bought it on buff and trying to use it on logitech site

[proven cradle]

I send a ticket

[marsh lantern]

But how? What steps are you following

[grave shale]

im opening link from buff, i add item to cart (i tried a lot of items it still doesnt work) and i write promo code

[marsh lantern]

When did you buy the code?

[verbal crest]

i got this massage when i try to log in

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[grave shale]

20 dec 2023

[subtle crown]

where can I learn gift codes dates?

Do they announce times for gift codes or not ?

[manic seal]

short answer : no
long : #when_is_next_restock #870329411986149536

[marsh lantern]

#open-a-ticket

[tawny escarp]

@neon dove you have leveled up to level 1.

[proud sierra]

guys where i can find codes?

[tawny escarp]

@proud sierra you have leveled up to level 1.

@blissful wharf you have leveled up to level 1.

[tawny escarp]

@pliant roost you have leveled up to level 1.

[stray mason]

just finished a game and got this after it was done ?

[wispy night]

Buff is no longer tracking any progress

[stray mason]

@simple path

[tawny escarp]

@stray mason you have leveled up to level 1.

[smoky pendant]

jenskrillermand was softbanned.

[stray mason]

its funny cause discord made it easier for scammers

with the link changer

[wispy night]

when i launch buff and then a game it gives the open game prompt but doesnt do anything after that

[tawny escarp]

@wispy night you have leveled up to level 1.

[runic glen]

i accidently spent 230 buy spaming 500 on the raffle as a joke and my sibling put yes and i lost 230 points

[lunar pendant]

only certain games like cod mw3 and other cods that your supposed to earn from dont work at all

[wispy night]

im playing ow 2

[stray mason]

ok

[daring zinc]

My friend used my link and got 5 buff points but I haven't got the 200 buff points

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

which game

[wispy night]

Overwatch 2

[manic seal]

which game

[stray mason]

was a 50 min game 💀

[manic seal]

#game-status ow2 is down

[manic seal]

wait up to 24hrs otherwise send a ticket #open-a-ticket

[wispy night]

Oh ok thank you

[manic seal]

#game-status ow is down

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[west quiver]

GG @stray mason, you just advanced to level 1!

[stray mason]

22minutes my bad not 50

was 50 minutes ago is what i was reading

[manic seal]

disable the other plugin you have then do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[stray mason]

buff is tracking other stuff, was just specifically not that game

[manic seal]

yes its for future games

[stray mason]

yeah it auto launches

launched during that match too

[versed sierra]

I mainly play fortnite, and i do well in it, yet it is so hard for me to earn the daily 10 points challenge 😦 can i know what its mainly based on? i try to go for kills and top 10s but i cant seem to get it. yesterday i had work off so i got to play so much, like 20+ games and i only got 7.8 points

ive never completed it

[obsidian kettle]

Can anyone explain to me why nothing is tracking ?

[stray mason]

:D

we love to see it

[charred crane]

lol

[lean fern]

level 19 on buff pass is only 1 buff for buff pass premium, and nothing for free users. this has to be a glitch, anyone know why it's showing this for me?

[scenic raven]

why is the 1.99 wheel spin 3.29 aud but the 1.99 buff points 3.19

[tawny escarp]

@scenic raven you have leveled up to level 1.

[marsh lantern]

It’s not

[marsh lantern]

#open-a-ticket

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[dark ridge]

Hello
Has the Valorant gift card been removed?
If the answer is yes, then why?

Because I don't see it in the marketplace

[marsh lantern]

No

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[spare falcon]

yes 7 days ago

[tawny escarp]

@spare falcon you have leveled up to level 1.

[solemn tulip]

Do point boosters stack?

[marsh lantern]

Nop

They work individually

[solemn tulip]

ok thanks

[tawny escarp]

@solemn tulip you have leveled up to level 1.

[open chasm]

guys i didnt use buff for years but when i download it today it says that my account is frozen why?

and can i fix it?

[frosty nest]

#1135607188430262293

[open chasm]

fill the form and thats it?

[tawny escarp]

@open chasm you have leveled up to level 1.

[slender idol]

hey. since the last overwolf update buff stopped tracking any game progress

[plucky linden]

So buff doesn't really care about the bugs even though it's related to paid buff pass ?

I think I would like to get a refund

I am not receiving cosmetic items from. Premium Battle pass and I filled a report, there is no response.

[tawny escarp]

@orchid current you have leveled up to level 1.

[vernal dagger]

My mobile games are not earning xp for reward track
Help what am I doing wrong?

[tawny escarp]

@vernal dagger you have leveled up to level 1.

[tawny escarp]

@trim holly you have leveled up to level 1.

[trim holly]

What roblox games does buff support

???

[verbal wraith]

Dose point booster apply on ADJOE reward

[scenic raven]

how come buff randomly stops sending me gmails sometimes is there a way to fix it or do i just gotta wait it out

[scenic raven]

all but they only give xp not points

[trim holly]

so no games give points?

[scenic raven]

only xp

[charred crane]

I still haven't received the buff after I bought it (I got it yesterday/)

[tawny escarp]

@charred crane you have leveled up to level 2.

[charred crane]

Buff pess

[plucky linden]

Buff pass is bugged AF

[manic seal]

Which game

[manic seal]

Send a ticket #open-a-ticket

[slender idol]

so far on overwatch 2

[tawny escarp]

@slender idol you have leveled up to level 1.

[slender idol]

i wanted to try other games too

[plucky linden]

I already sent and I also emailed them , Zero response

[manic seal]

Mobile games doesnt give xp

[manic seal]

All, its a time based game. You earn xp and bonus points by time played

[manic seal]

Wym

[manic seal]

Related to verification code?

[scenic raven]

yes

[manic seal]

Buff points? Wait 24hrs otherwise send a ticket #open-a-ticket

[manic seal]

#game-status ow2 is down

[manic seal]

When

[manic seal]

Might have a cooldown. Wait some minutes before trying again

[slender idol]

ohhh i see, when open ow2 it says its online, but i thank you mico!

[west quiver]

GG @slender idol, you just advanced to level 1!

[plucky linden]

I raised a ticket yesterday , and I sent an email today as there wasn't any response

[manic seal]

Can take 7 working days

You have to wait a little more

For their response

[scenic raven]

waited 15 still not working

[manic seal]

Restart overwolf and see if other items gives the code

If other items and not that one means that the item is bugged

[scenic raven]

did both and nothing

[plucky linden]

I'll wait 7 days but I'm cancelling my subscription next month , can't pay for something that doesn't even reward.

[west quiver]

GG @plucky linden, you just advanced to level 2!

[fluid stream]

Hello

I need help

Anybody 😦

[dim trench]

it shows my account is frozen anybody got any ideas what should i do (i am logging in after more than a year)

[scenic raven]

#open-a-ticket

[charred crane]

I bought buff pass And I haven't received it, it's already been 24 hours

[manic seal]

mmm so you might getting cooldown by mails (from either buff or your email provider)

to avoid spam

some email providers have a spam protection

and buff could have a protection against sending a lot of mails to a specific mail in a short of time

[manic seal]

what do you need help with

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

send a ticket #open-a-ticket

[charred crane]

I sent a ticket 3 minutes ago, I just have to wait, yes?

[manic seal]

yes

[charred crane]

Ok

[manic seal]

can take up to 7 working days

[charred crane]

Ok

[autumn palm]

I signed up with buff using my Apple ID and paid for the gold premium and it’s not giving it to me on my desktop

[dim trench]

thank you

[tawny escarp]

@dim trench you have leveled up to level 1.

[dim trench]

thank you 🙏🏻

[manic seal]

restart overwolf on desktop

[verbal wraith]

Can anyone tell me dose point booster apply for ADJOE rewards

??

[manic seal]

wym by ADJOE

[shy barn]

anyway to change the region to us ??

[manic seal]

having us citizenship

[shy barn]

in buff

[manic seal]

yes you need be from usa to request a region change

[shy barn]

where to request ?

[verbal wraith]

Full form pls

[dim valve]

do u have to restart buff for game to register or will it automatically register in it

[gaunt haven]

Hey

How ı can open fps?

[manic seal]

#open-a-ticket

[manic seal]

What do you mean by ADJOE

[manic seal]

Auto

[manic seal]

Wym

[karmic peak]

CODE ??

[west quiver]

GG @karmic peak, you just advanced to level 1!

[manic seal]

Wym

[gaunt haven]

?

[west quiver]

GG @gaunt haven, you just advanced to level 5!

[karmic peak]

WHAT ?

[manic seal]

What do you mean

[manic seal]

What do you mean

[gaunt haven]

I want open roblox fps showing

[tawny escarp]

@gaunt haven you have leveled up to level 1.

[manic seal]

Uh with buff?

[karmic peak]

where do i receive cod valorant

[manic seal]

I dont think buff has a fps showing option

[manic seal]

You can get codes in the marketplace

[karmic peak]

i buy

my rafeles ?

[gaunt haven]

yes

[magic inlet]

Raffle = Giveaway more tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[manic seal]

I dont think buff has a fps showing option

[errant sierra]

where's valorant points in marketplace? i haven't seen it in a while

[manic seal]

out of stock

[charred crane]

and I'm waiting for it to be in stock🥲

[vagrant needle]

So i have been saving my buffs for a while now, and i am at around 2,027 buffs, and whenever i went to buy a code it sent an email to an account that I have permanentally lost... So how would I change the email on the account?

[dapper sluice]

how could i unfreeze my account?

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[dapper sluice]

thanks

[lime rivet]

just got a newsletter with a promo code for 50 buffs. but when I enter it, I get the message:
THIS PROMO CODE IS WRONG OR EXPIRED Please enter a new code

[tawny escarp]

@lime rivet you have leveled up to level 1.

[magic inlet]

Send a ticket #open-a-ticket

[lime rivet]

I did send a message about my first problem, not getting the promised 3x buffs bonus for registering and still got no answer..!!

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[lime rivet]

this is what I got. I expect a little more support from a company when a support ticket is opened! why should I check if its solved? Im expecting a usefull answer!

[magic inlet]

If you read the bot procedure, it clearly states what status you should

[dapper sluice]

just another question, how long will it take to unfreeze my account?

[tawny escarp]

@dapper sluice you have leveled up to level 1.

[dapper sluice]

👍 thanks

[stray mason]

yipee

[west quiver]

GG @stray mason, you just advanced to level 2!

[errant sierra]

but isn't it suppose to have an option with valorant $5, where it says it's out of stock?
and the time went out of stock

[west quiver]

GG @errant sierra, you just advanced to level 1!

[tawny escarp]

@errant sierra you have leveled up to level 1.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[errant sierra]

but still replenishes daily?
or only after the issue is done?

[magic inlet]

It's an API issue. Cards are out of stock

[errant sierra]

ok, thanks

[verbal wraith]

I mean the reward we get after playing per minutes in ,play and earn, section

That 's called ADJOE rewards in transaction, when I check it

[west quiver]

GG @verbal wraith, you just advanced to level 2!

[magic inlet]

I don't think

[manic seal]

can u send a screenshot

[stuck parcel]

hello i have question

my Buff detects the end of a game on R6 but doesnt track the start so it doesnt count any games played or any challenges completed somehow and i tried everything , any help ?

[magic inlet]

R6 is down on BUFF

[stuck parcel]

is it ever gonna get back or are we cooked ?

[tawny escarp]

@stuck parcel you have leveled up to level 1.

[magic inlet]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[tawny escarp]

@magic inlet you have leveled up to level 4.

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[stuck parcel]

okay thank you

[lapis wedge]

hello, it's been a week now since i sent the request to unfreeze my account but it's still frozen

[tawny escarp]

@lapis wedge you have leveled up to level 1.

[rocky tulip]

hello, Im new to using buff and I have a question. When I go to the rewards tab I dont see any gift cards. Is there something I have to do?

[round raven]

hey, i've got a buff account in the start of 2022, i think, and then didn't use it until today. I downloaded again, with my email and changed my password. When i tried to log in, it gave the message "Frozen account not allowed exception", can you help me recover it, please?

[dapper sluice]

when will cs2 get buff support

[clear tide]

thanks so much frank

great help

can we get a W in chat for frank?

[tight shadow]

My program for Buff isn't working since yesterday

[dapper sluice]

W frank

[west quiver]

GG @dapper sluice, you just advanced to level 1!

[gaunt nacelle]

W

[tawny escarp]

@umbral sedge you have leveled up to level 1.

[manic seal]

its 7 working days, if it takes more than 10 days send anothe request

[manic seal]

these are the cards on your region rn, wait for a restock

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

no info

[manic seal]

whats the issue

[elfin canyon]

Challenges tracking for overwatch has stopped working 3 days ago for me and call of duty MW3 challenges have never worked since downloading the app is there a reason why?

[brittle ice]

Help pls what is this code, i tried 3 times

[tawny escarp]

@brittle ice you have leveled up to level 1.

[elfin canyon]

i had to keep doing it until it worked for me i recently got a steam card. That error doesnt mean the code is wrong it mostly means the request didnt go through.

[desert spade]

hello i am new can i ask why cant i see any valorant gift cards?

[clear tide]

let me get this one guys 😎

so either it is out of stock, or might not be in your region

if not the supplier might have done something

i also have the same problem, it comes back though just give it around 3 or 4 days!

hope this helped

[clear tide]

just go slow

i also had this problem

wait a minute to type in the code and it should work

[clear tide]

try to reinstall of just resign in

any1 else???

im him ig 🤷‍♂️

[tight shadow]

Thank you.

[tawny escarp]

@tight shadow you have leveled up to level 1.

[magic inlet]

OW2 was offline #game-status . It should be working now

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[elfin canyon]

Doesn't work on start up buff gives me a game ending screen with stats even though i havent even played a game and sometimes there is no screen at all.

[tawny escarp]

@elfin canyon you have leveled up to level 1.

[elfin canyon]

auto launch is on

[versed sierra]

How to earn xp in a game like Elden ring? I can’t seem to get any no matter what I do

[tawny escarp]

@versed sierra you have leveled up to level 2.

[rocky shell]

fall guys not tracking

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[magic inlet]

Once you close the Elden ring game you should get XP for playing

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[karmic atlas]

What is fraud error on RL?

[tawny escarp]

@karmic atlas you have leveled up to level 1.

[dusk storm]

excuse me. I am actually having issues regarding not getting points playing minecraft on the hypixel server. no matter how many blitz game i play it dosent work

[tawny escarp]

@dusk storm you have leveled up to level 1.

[dusk storm]

though the pop up is showing up but its not tracking games

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[chrome anvil]

Hello

Any one there

I have a problem

Hey

Please reply

[dusk storm]

so in blitz sg each match has to be more than 1 minute?

[karmic atlas]

Rip, it was a really good match but the opponents forfeited. that kinda sucks

[chrome anvil]

Hello

[tawny escarp]

@chrome anvil you have leveled up to level 1.

[chrome anvil]

I have a doubt

How to redeem my buff gift card purchased in app

[west quiver]

GG @chrome anvil, you just advanced to level 3!

[chrome anvil]

Actually I purchased 110 diamonds gift card for free fire game with buff coins. I got mail with gift card number, then where should I redeem this gift card number

[tidal wigeon]

in game

[chrome anvil]

There is no option in game to redeem gift cards in free fire

[tidal wigeon]

search in youtube

[rocky tulip]

so they dont show when they are out of stock?

[tawny escarp]

@rocky tulip you have leveled up to level 1.

[chrome anvil]

No one has uploaded any videos about free fire gift cards with buff in you tube

So i am requesting to support about this

[west quiver]

GG @charred crane, you just advanced to level 1!

[bright oriole]

does anybody knows why there wasn't a steam gift card in the store for more than a month?

[chrome anvil]

I already tried in this website. Its showing invalid coupon

[bright oriole]

are out of stock items automaticly hidden in the shop?

[tawny escarp]

@bright oriole you have leveled up to level 1.

[fleet sinew]

Hey, I'm one of the co-founders of Mava. I wanted to give your community manager & support lead a quick demo. What's the best way of reaching out?

[verbal wraith]

These r the transaction

[full tusk]

HI

BYE

[raw hawk]

how do i use my points for fortnite?

[tawny escarp]

@raw hawk you have leveled up to level 1.

[manic seal]

Follow introductions on the how to redeem tab

[manic seal]

Sometimes

Depends on the api

[manic seal]

Out of stock

[manic seal]

#open-a-ticket on a ticket

[manic seal]

Screenshot of where you get them

[manic seal]

To get v-bucks?

[knotty pebble]

Can you get vb

[manic seal]

When they are in stock yea

[knotty pebble]

why dont they add more games like Content Warning or Rumble Club

[tawny escarp]

@knotty pebble you have leveled up to level 1.

[pastel plinth]

Why sometimes when i play i dont get buff or xp

[west quiver]

GG @pastel plinth, you just advanced to level 2!

[pastel plinth]

I played 3 games first two were fine but i didnt get anything from the third

Happens to me often which sucks a lot

[magic inlet]

Which game

[charred crane]

how to redeem free fire diamonds code

[raw hawk]

Yh

[magic inlet]

Click on "How to redeem"

[charred crane]

i mean how to redeem the code which website

[tawny escarp]

@charred crane you have leveled up to level 1.

[charred crane]

@magic inlet

[magic inlet]

Click on "How to Redeem?"

[charred crane]

i did right

[charred crane]

it is shwoing the same

help me

@magic inlet

[smoky pendant]

blaster_lucas has been warned.

[charred crane]

ok but

tell me how to do???

[magic inlet]

Are you getting some error

[next socket]

CAN WE still get valorent card on buff gaming

[magic inlet]

Yes in the marketplace or raffles

[next socket]

ok thank you

[charred crane]

yes

[charred crane]

yes bro help

[magic inlet]

What error message do you get

[charred crane]

like which website we should redeem it

[west quiver]

GG @charred crane, you just advanced to level 1!

[magic inlet]

Follow the instructions in "How to Redeem"

[charred crane]

bro it says how can we use it but id dosent day how to redeem and which website we shld redeem

[charred crane]

bro???

[magic inlet]

Once you have sent the screenshot #support-en message, follow the instructions click on "How to Redeem"

[charred crane]

i did but it says like how can we use the diamonds

but it doesnt say how to redeem

[shell bear]

hi there
i've just faced a bug that hope you guys can help me come up with a solution.
the thing is that i bought a 1000 v-bucks fortnite card and it didn't have a 16 digit code on it. instead, it had a ridiculously long meaningless code that couldn't be claimed.
and i also sent a request to support but they haven't responded yet while it's been 3 days now.

[charred crane]

bro speak

[clear tide]

this happened to me as well, i made a ticket 5 days ago and the only thing i got back was “hi, i will look into this”

[clear tide]

so just give it sometime (1 or 2 wekm)

[clever pagoda]

are most of the cards always not working, because every time i check they are unavalible

[clear tide]

if you have the code you can look up how to redeem ingMe

[clear tide]

no someone has just bought them

[clever pagoda]

ah

[charred crane]

ok

[clear tide]

if u don’t have code do, inventory->the item u bought-> then redeem

then it shows code

[shell bear]

did you get your gift card back at the end or not?!

[tawny escarp]

@shell bear you have leveled up to level 1.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved, it means you may or may not get a response from buff support. Buff support will no longer respond to your ticket until you submit a new answer. After you send a new answer, your ticket will return to Open. If your issue has still not been solved within 10 days and the status has been solved, send a new answer until your ticket is closed

Please do not send another ticket

Summoned by Lukskubik (Staff)

[clear tide]

still have to wait so i don’t know

you might just have to wait

if you aren’t ok with that then there isn’t more i can help with since patience is a virtue

when am i getting the role helper 💀💀

faster then most mods and since i know all issues i can help

[clear tide]

here try again

maybe cap sensitive

and if that code doesn’t work i suggest to make a ticket

[charred crane]

its just numbers

[clear tide]

double check still

[west quiver]

GG @clear tide, you just advanced to level 5!

[charred crane]

where to make ticket

[charred crane]

ok

[clear tide]

#open-a-ticket

click the url and fill out the info, make sure u got proof of purchasing the item

[charred crane]

stiil not workin

[clear tide]

def make a ticket

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[clear tide]

evil i think u should give me jr helper role💯💯

[magic inlet]

We don't have any such role and we have no right to give roles to users

[clear tide]

aw pooehy 😭

if anyone needs help don’t fear to @ me. since i’m not a mod you can’t get in trouble.

[rocky tulip]

whats api

and how many buff points do valorant gift cards usually cost?

[dark gate]

so how do i ge it to realize im in a game bc im not getting credit for my challenges

[magic inlet]

Which game

[dark gate]

rainbow

[magic inlet]

R6 is down on BUFF

[dark gate]

u know when it might be back up or it it perm

[tawny escarp]

@dark gate you have leveled up to level 1.

[magic inlet]

No eta

[distant holly]

Are riot gift cards only for the premium users? i redownloaded and I have like 3k points but it doesnt seem like i can use them

nearly everything is premium

[tawny escarp]

@charred crane you have leveled up to level 1.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[wind narwhal]

Hello, Whenever I play the air wars mini game on the BUFF mobile app l'm able to earn 5 buff coins (the max you can earn in a single round) however, it seems as though I need to crash or fail for the game to end.
Whenever I do so, it only gives me a reward of 2.0 buff coins when l've earned 5. I suspect it is because i am crashing to end the game, however, I don't see a way to end the game by "winning". Is there a correct way to end the game I don’t know about?

[pastel plinth]

Valorant

[tawny escarp]

@pastel plinth you have leveled up to level 1.

[magic inlet]

Did you get the endgame pop-up screen ?

[magic inlet]

Correctly it should be max 2 buff points it's spelled wrong

[wind narwhal]

Thanks

[golden blaze]

where do i spend points on more things like valorant

[magic inlet]

In the marketplace or raffles

[golden blaze]

marketplace

[tawny escarp]

@golden blaze you have leveled up to level 1.

[bright oriole]

a steam 10euro gift card is 2200points right?

[daring vortex]

so as a PC player why there is no PC things in my store?

like why tf do i have Pubg Mobile UC gift cards? and donation cards only.. why i dont have ( Steam - Epic Games - Blizzard - Riot) etc.. thats usefull for pc players like me i mean !

[smoky pendant]

savage7400 was softbanned.

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. Epic games gift card does not exist

[magic inlet]

We have no idea

[daring vortex]

i only have pubg mobile.. im PC player that sounds dumb as hell

[tawny escarp]

@daring vortex you have leveled up to level 1.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[elfin canyon]

@magic inlet it still doesn't work after doing this process

[west quiver]

GG @elfin canyon, you just advanced to level 1!

[clear tide]

unless this has changed i think you need premuim to turn auto on