#support-en
1 messages · Page 386 of 1
Now I get it. Thank you
are 50% boost are cumulative ?
Nop, boost don’t accumulate. They work separately
i need help
i purchased the steam gift card
and I put the code in and its sayig invalid
ples
the market is showing a black screen to me .. any help ?
wait 10min +-
That means it’s out of stock
You refreshed too many times too quick and you got a cooldown
Refresh once or twice to avoid it
i really wanna know how many keys or codes they put on the market
GG @ripe kelp, you just advanced to level 1!
i bet 5-10 keys or codes
always out of stock, I have video 5seconds
GG @raven gale, you just advanced to level 1!
and out of stock
keepzzz has been warned.
?
There’s nothing we can do here about it. Someone was faster and they got the codes before you did. Keep trying and you’ll get them
Okay, what's the warning for?
hello can someone help me fast
i am trying to buy something and it doesn't work
like it doesn't send me the verif code
oke thank you
i had an alarm for X:30
when it was time i had my email open so i could copy paste the verification code for what i bought
it said invalid so i completely closed buff and reopened it
i had to do this 4 times before it worked
where can I see promo code ?
i got my mr propre gift
it should be 20$ but it's 10$
i got scammed by the support
you said it's 20$
why scamming
Restart overwolf and try again
Send a ticket #open-a-ticket
i already has one
i reply or send a new one ?
When did you send it
imagine its just because buff ran out of $20 cards
i have the same problem as him
you have sent me 10$ and u said it will be 20$
my code didn't work XD
its not a scam if they didnt steal anything from you
it said 20$
and it gave me 10$
how ??
Send a ticket #open-a-ticket
already did
and im waiting to see how u gonna solve this
u are supposed to be a big company
GG @analog glade, you just advanced to level 1!
uhm ?
mssclick
ok bro
wher can I get promo code ?
i get it from my gmail
sometimes my buff isnt picking up kills for challanges and idk why
yes buff count kills but buff challenges don't happend to me in fortnite
GG @winged ermine, you just advanced to level 2!
the val challange is to get 30 kills and i got 30+ kills in comp
but its not complete
and i have the app open when i play
yeah its bugged asf i don't know why it happens i tried finish 10 kills 2 times in fort and it never worked
thats weird
i think kills challenges is only the bugged ones
also i have premium lite, do i get a role for having lite?
GG @warm patrol, you just advanced to level 1!
ac_demon was muted.
ty
its not a scam
if it dosent work you can press redeem again
it should give you a code that works
how
how
oh wait my bad
not a new code
but it should let you copy and paste it
directly
press check details
press that to copy the code
and then juse paste it where it tells you to
you should have also gotten an email, maybe it has more info there
now what
dont post your code, someone else will claim it
but it does not work
claim it on amazon.ca
not amazon.com
as it says there
and pray that not someone else claimed it
since your posted it
someone else took it
well you are in internet you know
is there anyway I can get a refuned
gn
gn
Is there an actual algorithm to the amount of exp a game awards during Seasons? ie:
- Old games offer less exp than new games
- RPG games offer less exp than co-op or MMOs
- ??
just realized buff is for kids who cant spend money
and everyone who doesnt have parent restrictions just buys what they want
excluding premiums

nope
So why do I get less exp per hour playing The Witcher 3 than say, Far Cry 5 or Valheim etc @manic seal
I want to know what happen to the free spin wheel?
Disabled on pc, but you can still use it on mobile
Hi, how do I use my buff-pay card in the website ?
Or the app
yo
Or what I can purchase with points?
Can I talk to u a lil bit
sure?
Go to #off-topic-english to chat
This is not off topic
Is it any question related to buff? Bc if it's just an opinion or smth like that, go to #off-topic-english
Hey pls help me i was doing rocket league weekly challenges i did what they wanted but i didnt get any reward
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
"Match not found"
?
after the game it's marked this
And which game? Which mode?
Give details, pls
valorant unrated
GG @idle gazelle, you just advanced to level 1!
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
its good
when i play valorant my weekly challenge don't complete
What mode did you play, and what challenge was it?
You have to kill with those headshots, not only hit them
yes i do thiss
Did you earn points after the match?
yes but the challenge is not complete
Restart the app and check if challenges update
why I cant get points
do they know how buggy and broken the buying system is currently?
most of the time when i try buy the item it doesnt send a gmail when it does most of the time the item doesnt get bought
#open-a-ticket and explain it with details
Give more details pls
ye so ik your probably sick of people asking when the next restock is but i been watching that damn riot card for nearly a year and ive never been able to catch it. Why cant you just buy more of them? Its nice that elite gives me more buffs but there aint really much i can do with it other than gambling and i havent seen much success there
GG @visual crane, you just advanced to level 1!
I can't do quest on Mobile
Give more details pls
i have read all of it and ig my money is better spent at an actual casino, thanks for the answer tho
dark_toto863 has been warned.
in school can't now
You can see items redeemable in your region and global. If you don't see the card it means they are out of stock
hi, you know if logitech-G card go be restock or not ?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
ok thanks, bbut the card has been retiered from the shop
free fire redeem code works only on singapore server. How to use it in Indian server
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Wdym?
Bro is avoiding me
where to check the support ticket status again?
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket
Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open
Please do not send another ticket
#open-a-ticket explaining this issue
where i see my ticket number??
On the email you received when you sent the ticket
ok ty
what to do if the status tells me: awaiting for your reply. but idk what i have to reply to because there is nothing.
Watched adds multiple times but still this task is not showing completed
Try restarting the app
You should be able to see the last answer
I completed the iconic games quiz quest but didn't get the reward. Why?
I use buff mobile to get buffs and complete quests through revu and that's all that shows up but when i click on the earn tab but my friend that also uses it gets revu challenges plus another site that u don't get at all. is there an explanation for why i don't have that quest site on my mobile?
I clicked and all but the quest doesn't show up at the support tab
also I did the quest one more time and also got 100% score but still nothing I didn't get rewarded
Guys pls help
Am new
And when I am trying to make or sign in a account it is saying frozen not allowed exception
I love in india
Pls help
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
Are you both from the same region?
I am from india
yes we live right next to each other
It should show up if you did it through the app
#open-a-ticket asking about it
And I have having the frozen account issue
Read bot above
I pinged you
I did it saying fill form
Yes
Did my account get unfreezed?
GG @magic talon, you just advanced to level 1!
Sry for ping
well I did it through the app TWICE and I'm saying it still doesn't show up nor did it give me any points
so what now?
Hi does anyone know how to unfreeze the wallet i accidentelly put the wrong cart on a depoist and now my balance and account is freezed
What?
I guess this can help you
👆🏻
Yup u heard me
Send ss of the error
7 business days
Did but havent responded to me after 2 days was wondering if there a quicker way
Ik but am asking why it is freezed I didn't do anything I just downloaded it today
Your account has been inactive for about half a year or more, which is why you got a frozen account
@marsh lantern um actually buddy you can't just ignore like me like that since I'm one of the few true, loyal and og members of Buff 🤓
GG @minor rapids, you just advanced to level 8!
If you see that I didn't respond, it's because I missed it. So sorry, but no need to ping or give an attitude. About your issue, #open-a-ticket
opening a ticket will take decades to solve and I need to finish the quest today so I guess It's whatever
GG @tidal wigeon, you just advanced to level 3!
Answer to that same ticket explaining that it's not solved
how solved ? nothing happened
bro when i answer ticket after he write solved no body answer from support
so princess I found the quiz in the support tab and now I'm doing a report but it says I have to fill order/user number
any idea what that is?
Please #info-and-rules
Don't ping...
Type 0 or smth like that
Answer again
in the info and rules tab it says not to tag the staff
as far as I know tagging means mentioning someone as in @their name
and how am I supposed to reply to someone without "pinging" them by literally replying
I don’t see any answer.
so that's what she means
for some reason my account is frozen anyone know how to unfroze it
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
did it
now you just wait
ok
What was the last answer you got
Bro 7 business days my drip cant wait that long
If i have frozen account or wallet will the support fix it without me filling out that form
Send ss of your error, please
ait thanks
shouldn't this be "play 40 matches" and "win 20 matches"?
what is the challenge "finish 3 match at the rank 1-10" ( can't you anwser in french pls"
on valorant
Not necessarily
That challenge is for Fortnite
Not Val
they denied my request for not getting rewarded after doing the iconic games quiz even tho I provided them with a screenshot that says I got 100% in it
what am I supposed to do
bs
If it's declined, we can't do anything here. You can try opening a ticket, but ig the offerwall has the last word #open-a-ticket
it says it got denied because of missing data and not enough information since I don't know how to properly fill the request
How am I supposed to use the battle pass spin if it ain’t available on PC
steam cards no?!
You can use it on mobile
?
this things i want to buy with buff coins ,never came back
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
I've been waiting for the restock for a few days and nothing
that's not how it works
Service might be down, try later
It's been doing this for a while like a month
Or 2
I haven't really been paying attention
GG @native drift, you just advanced to level 1!
Hello! Do you sell Vbucks?
de4dend has been warned.
Check if they’re available in your marketplace or in raffles
Also check #when_is_next_restock and #870329411986149536
Thanks for the response! I cant see the marketplace or raffles?
GG @native vine, you just advanced to level 1!
Maybe they’re not available in your region rn
why won't buff allow me to make a account every time i try it does not do anything i've tried reinstalling but that has not worked can anyone help me please and thank you
You can only see items redeemable in your region and global
Oh okay, I am in Europe, Austria. When do you think will it be available?
No info, sorry
Check every now and then
Okay, appreciate your help!
Try logging in with Google/Discord
i've tried all the sign up options and it doesn't give me the option to log in
I got exactly the same
I uninstall and reinstalled
still can't log
idk
I'm not sure you can
cause Overwolf is making buff able to track your game
No possibility to log in now
I mean
I got this for 3 days
Waiting for it getting patch but ye idk
im also just trying to farm codmw3
but i also think it something with it reaching indiana
I'm actly in Europe you know
im in indiana is why i said it
yea
But I don't think the place is the reason tho
yes
GG @vocal abyss, you just advanced to level 1!
u play roblox?
ye sometimes
Apeirophobia
horrors type or adventures one that are good to play
u like horror then u should try time in the past
is it good as apeirophobia ?
GG @deep bloom, you just advanced to level 1!
I mean ii'm not scared at all
but it's funny to play
dodging monsters
some logical sthings to do
its a fnaf game but it looks real
don't like fnaf tho
Black screen marketplace....
ok but do u have a solution?
Try changing your default browser
Like change to edge or smth like that
ok
That’s because you refreshed too many times too quick and you got a cooldown
Refresh once or twice to avoid that
I can't log
like I can't click it
I can't even type
glowto has been warned.
Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
????
I literally just quote ?
I didn't pinged you
wtf
?
Using another person’s response to get me pinged, is pinging…
Just don’t do that, its not cool
5 min black screen, howmany time during the cooldown
No info
Probably 5-10 min
Not much more
In 5-10 min all the gard go out
There’s nothing we can do here about that
Try refreshing less times to avoid a cooldown
I have refresh 3-4time no more ...
@marsh lantern thank you

it still does not work
13 min black screen ... It's long
GG @sleek rivet, you just advanced to level 1!
Try restarting the app
Did you try a clean slate reinstall?
yes
#open-a-ticket explaining this issue
No change with restart the app
Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
it says it can't be reached
What does?
the support ticket website
GG @vocal abyss, you just advanced to level 2!
Works to me, what’s your region?
indiana
Wait it might be your ISP if you’re from the US
If buff doesnt load you can try this:
- Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
- Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
- Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.
If none of these solutions worked, contact your ISP. They could be blocking buff ip.
what would i put for everything else
hello
buff store hasnt refreshed in 15 mins
no clue whats going on, ive got school and i need sleep. Please make it swift
Ah, it just refreshed but nothing has changed
thanks
I've been using the buff for months. I've been trying to get Valorant Points for 4-5 days and the codes run out in seconds?? I can't understand if there are 5 codes in this system.
That's why I'm really angry, I've been trying to score points for months, this is ridiculous.
1
1 code?
bro im so mad
If not I delete this
me too
I'm trying to get it, I pressed it but it asked for e-mail confirmation so I couldn't get it, it's like a joke.
@simple path
Can you give information?
I live in Turkey and it's really the middle of the night, it's really annoying to wait until this hour and not get it.
otp takes at least 5 seconds to be sent to us and the card is gone by that time !
I'm using translation. My English is not that good.
please don't underestimate
waow
there is pubg uc etc xd
this is really funny
i dont even get a chance, was on the app for the restock and didnt event give me the option to buy
When does the market place reset?
hahaha
Does anyone know?
Um i mean in india
everywhere 3.30
3:30 UTC +3
No, the stock runs out very quickly.
1:30 GMT
8pm EST
what do you want to buy
GG @coarse haven, you just advanced to level 1!
The 5 usd riot
stock runs out in less than 1 second
its a joke
hahahaha
idk but
I tried it like 5 times and every time it runs out within seconds.
Like there is nothing here
I think its scam, no?
they know it sells out in seconds and the demand is high, why cant they just put more on
idk it's bsht
Bruh i am gonna delete this app if thats so
i think its scam
I have 1233
I bought a discount code before and it worked but I never got the vp.
I have 3.3
GG @brittle kettle, you just advanced to level 3!
All wasted
but its on the overwolf network, they wouldnt allow it if it was a scam
There is probably 1 or so in stock.
@simple path@proud wasp helloooo
we think that's it scamm
can someone talk to us
They do not care bruh
You can see
GG @elfin epoch, you just advanced to level 1!
yes, i know but i trying
Glitch
hahaha
it happenes some times, end the task and reopen it
happened to me earlier today
What is the point of making such services if they cannot be provided with codes?
oops that's ridiculous
apparently its an AI that restocks the system but obvs doesnt buy enough
I think that's how many people are already taking it
everyone who can't get it is here
It buy 0
How tf do i end task
Is there any other codes?
please if you dont have questions go to #off-topic-english this chat is not for chatting
go to task manager and end everything overwolf then re open
GG @teal merlin, you just advanced to level 1!
hahaha
i think it's a problem
Whats the shortcut
we need a support
whats the question
ctrl shift esc
Take a look at previous messages
im gonna ticket it to overwolf, they add default scam project
please go to #off-topic-english if you dont have questions
we're trying to find out why it sells out in under a second??
the only item on buff that does
some items has high demand; They can get out of stock fast
how many codes are there?
but the restock is 1:30gmt and sell out before 1:31
no info, thats not info provided by devs
some items has high demand; They can get out of stock fast
me too
the same thing always happens
I guess this is artificial intelligence
:c
there is always high demands on some items, you must be faster than other users
didnt even give me the chance to buy and i was on he store for the refresh
its not a moderator or dev guys, He doesn't know anything himself
GG @raven gale, you just advanced to level 2!
if you dont have more questions please go to #off-topic-english
How common are minecraft accounts available the marketplace?
i dont see minecraft code for a year i think
on the marketplace
Oh dang, I got my account stolen by some Russian hacker so I was looking to redeem a new one
GG @late edge, you just advanced to level 1!
I think it was about 2300 points
I'm currently sitting at 4000+
Any chances it will be coming back anytime soon?
Wait do you mean you haven't seen it in a year? Or you don't see it reappearing for a year
Whenever I open marketplace riot codes are sold out is there any chance that they are gonna be in stock soon?
renbowxq was muted.
I never got one xD. Its just that the status is like „awaiting for your reply“. Or i missed it. But i didn’t see anything.
Account frozen, please help
same problem let me know if you find solution
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
When i try to login in buff i cant login. They say multiple account detected. any solution?
I received my card yesterday and downloaded the buff app to my computer and phone but I can’t find how to link my acc to buff pay, please help me (
If you have more questions, click on "contact us"
You guys gonna put the buff wheel back in the computer app?
No info
That sucks. Hope it comes back. It seems to only be on the phone app
why ?
what is BuffPay
GG @nocturne wren, you just advanced to level 3!
ah yes srry
why i cant copy my buff referal code?
Send ss
Hi what is your question or issue
hi
When i logged in to Buff it said: Buff account Frozen no exception
what can i do to unfreze it?
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
What do u mean with ss
ss = screenshot
I can send u the screenshot when i am home. Sry for delay.
Yes, only on very small quantities though, with hundreds of ppl rushing it whenever it gets refilled
i hope i get refunded with the 7 days my account is frozen, i spent money on the buff pass and now im losing out on it. if this is the case i will no longer spend money on the app
We don’t handle administrative stuff here
You can ask this on a ticket #open-a-ticket
sure thing
GG @gray crow, you just advanced to level 1!
anything I can do?
Where do you get this error message ?
logging with email
I've never seen this error message. Try restarting Overwolf and try again and let me know
Hey, um how are you supposed to get the free pet for +1 Blocks Every Second since the site seems to not work
We don't handle that, contact their devs
They aren't very reachable
it worked but i now got this
I have been billed over and over even after my subscription was canceled, why do I have to go through emails to cancel my subscription?? why can't I just press cancel and take off my card
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
Did you click unsubscribe from premium membership ?
idk I originally went through this process and I was told someone else canceled the subscription on my behalf, I haven't had the application for quite some time
If you want to get your money back talk to support BUFF send a ticket #open-a-ticket
well I submitted a ticket there before joining the discord, i guess I'll be working through emails again, ty anyway
hello there is spin wheel vanished ?
Currently is disabled PC but is still in the mobile app
so im in the gold tier
de4dend has been warned.
hello, im having trouble getting buff to track r6, buff tracks other games well so im not sure whats the issue.
R6 is down on buff
is it safe to assume its not getting fixed anytime soon?
No info, sorry
You have to redeem it yourself
Hi does anyone know if theres a way to verify myself on buff without doing kyc verfication
Buff verification is only via email
Email was already sent
they freezed my account and said i had to do kyc guess im cooked
GG @novel ruin, you just advanced to level 1!
i require assistance
i accidentally installed this while using Thunderstore mod manager and i want it gone because it opens the tab to login whenever i open Roblox.
please @me with a response ill be tabbed out
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
ty :D
how to connect buff to valorant
i cant unsubscribe
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
How do I know which marketplace is avalible to me?
Your region's marketplace is the one you can see
So is there a way to fully disable the auto startup feature? Whenever I disable it in overwolf and turn my computer off, the settings I applied undo themselves and start overwolf and buff anyways. I installed curseforge and overwolf and buff installed with it, now the startup pop ups and other things are getting annoying and I’m getting tired of having to constantly close windows.
Is there a way to check what could possibly be available for the marketplace?
I see offers on the markeplace dissapare for weeks to months so idk what actually is offered half the time
You can disable them on settings if you're premium
Nop, check the market every now and then
so the settings undo regardless unless i have premium..?
Wdym
i unchecked the setting that enables* the app starting when you start up the computer. i turned my computer off and the settings i modified undid themselves and started up buff anyways
hold on ill make a video
Unlesd the person on Reddit who said this was a solution is wrong, idk how to disable this
They said unchecking it would disable both overwolf and buff’s automatic startup thingys
Can anyone give me tips on how to get the riot access code?
Afaik once you open overwolf, buff opens too. But try disabling buff on overlay settings. Check bot below
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I can't claim in the market, is this normal?
There you can disable "auto-on" or smth like that
You don't have enough points
You have 37 and it costs 180
I disabled pretty much everything in there under the assumption it wouldn’t start up which isn’t the case
ok i see
Ok so yes the premium thing is the case
GG @low oar, you just advanced to level 1!
Like, I don’t nesecarily want buff, I don’t care for capturing highlights like it advertises. I can use obs for that. Is it built into overwolf? If not I would just uninstall buff
If you don't want Buff, you can uninstall it without any issue - Overwolf will still be installed in your pc
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
I would do the method here, but it doesn’t appear in my apps
Last time I tried manually deleting anything with a certain name like I did with mcaffee, there was one file that couldn’t delete itself. The mcaffee pop ups still persisted after I deleted many files with the mcaffee name
Deleting by searching in “This PC” files
i didnt directly install buff which is probably why it isnt appearing, i could be wrong
started using buff again after 2 month break, where is the spin wheel?
Only on mobile app
do you know why they changed it only to mobile?
nop
alr ty
everytime i play r6 siege it says that nothing was tracked
R6 is down on buff
thank you
I searched bingo cash & downloaded bingo bling for the mobile "quest" and havent been rewarded the 30ish coins. This is a first time download, and i let both Buff & BB track data across other apps & stuff. It's been about 5 hours
I opened a buff box and swear initial opening got a 24 hr boost of some sort hard to read text but in my reward history its not there?
buff box reward history?
yea thats where Im looking at moment
if you believe you earned a boost and doesnt show in the history, send a ticket #open-a-ticket
there's something wrong guys I cant redeem the 5$ riot access , everytime i try to redeem it always say that its out of stock. can anyone please help me
Not here to tell an answer, but I have the same problems with the riot card
where can i find an answer to the question ?
well its bc its out of stock, other people got them
hi can someone tell me why my account is frozen?
does anyonw know when vbucks will be availibale without premium?
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
kk, ty
why are there never any riot cards available?
There's a lot of demand and people are quick to get them #when_is_next_restock #870329411986149536
will there be others available as before?
GG @lavish plover, you just advanced to level 1!
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
okay ! thx
i cant see any rewards in gaming i only see valorant 5$ gift card nothing else
like the steam gc and other is not showing
You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles
ok
Do the requirements for weekly challenge take some time to update? Like 0/10 then it becomes 5/10
It's instant. Change tabs and it should refresh
Do I have to select the game? Because it didn't seem to work
Which game was it?
Valorant
Did you earn points after the match? Also, what mode did you play?
Unranked
Do I have to play ranked?
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too
Points?
GG @junior willow, you just advanced to level 1!
For Buff?
Yep, you can check in your transactions if you earned points
To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"
Only signup+nickname
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
It was on*
Make sure it's Valorant and not Valorant PBE
Yeah, both on before
Then follow those 4 steps and play again
I'll try another match to see if it'll work this time
Oh, it was randomly connecting to another game just turned Buff off for it. Thanks
Hi I think I made a mistake during my verification on brawl star how can I be sure it is me ?
hey, how do i suggest stuff?
Is it your account that you linked?
On #bot-commands with .suggest
It asks me my name tag but I might have made a mistake in it
I didn’t link my account but only my name tag in brawl star
is there any way that i can claim other region gc even if i cant redeem it
If it said it's linked, maybe it's fine. Try playing a match and see if challenges work
Nop
:(( only one option which always stays out of stock
I did and when I played 5 matches it tells me that I played two that is why I think I made a mistake
it has quite a big delay sometimes so just wait (or at least it does for me)
thx
GG @merry heron, you just advanced to level 1!
the frozen account bot that showed up, i filled in the form but now it still doesnt work what do i (it was 4 days ago when i filled it)
How long 
any ETA on when PUBG goes online?
No info, sorry
Hey, I can only buy one thing at the marketplace currently. Is that normal ?
alihamran was muted.
Please, we’ve warned you a lot of times, stop pinging staff. Ask for help without pinging
Sry for the delay. Had no time yesterday to send u the ss of my support ticket.
No idea what to do know actually
Did they change the reward for the fortnite race?
If you have this status, buff support should contact you again, if you don't answer from them within 10 business days (which is 14 days), send a new reply with the same ticket
The Mr Clean fortnite creative map for $20 gift card
Did they change the rewards to $10?
Because I completed the map like 2 weeks ago and just got a gift card but it’s for $10
ah ok tysm
It depends on what you're talking about, whether it's a tournament ($10 VISA only FR) or event ($20 choose)
It was for the creative map Mr clean race that was guaranteed a $20 gift card for steam riot or amazon
If you got under 2 minutes
Yes, but it was also a France only tournament. You should receive $20
Idk if this has been answered yet but a game ive been playing (Team Fortress 2) used to give me exp but since the 64 gig update, it no longer tracks it. in the overwolf settings i even have team fortress 2 on and it still hasnt been tracking. There a way to fix or notjing?
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
sadly still not working when i tried that
Send ss your Overlay&Hotkeys
made sure it was on too, does anyone else who plays tf2 have this problem?
Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
reinstalled but now scanning games or selecting the folder aint working, used to work before
I redeemed the gift card but only received $10
And it did not state France only
Send a ticket #open-a-ticket
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Okay then ill ask here 💀 i just had a question not a issue thought support was just for issues
Can i connect the buff achievement tracker to my xbox account or is it just for pc games?
No BUFF is only PC and mobile (Android/iOS)
worked well with other games, not with tf2, ig its just missing something via the update
Was there a new update in TF2 ?
yeah it changed from 32 bit to 64 bit
it worked before the update so thats what im assuming
Have you tried playing any of TF2? And did you check if the game is automatically added to your Overlay & Hotkeys ?
yeah been playing since the update came out, checked almost every day and even now i got nothing
in Overlay&Hotkeys can you please send ss your Overlay&Hotkeys again?
as i said, was working perfectly till it updated now no exp
GG @mint turret, you just advanced to level 2!
wdym by ss?
ss = screenshot
this was appears now, i did press scan for games and try to find it in folder
That's wrong. You won't get XP because there is no TF2 game added in Overlay&Hotkeys
well yeah thats what ive been struggling with at first it wasnt working even when it was added
now its struggling to put it there at all
and ive done what the gif said to other games and it worked fine to test
so heres what ive done
Before uninstall the game was checkmarked, was not picked up by buff
I uninstall so most games were whiped, i tested out instructions from gif with roblox and it added it once i opened it
tried it with tf2, no luck
in valorant it took my 50 fpses + unstable
GG @vague compass, you just advanced to level 3!
This may be a bug in Overwolf ask there https://discord.gg/d2aBR3ff because without adding TF2 Overlay&Hotkeys your game won't be tracked and you won't get XP
The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz
alright thank you
GG @shell drum, you just advanced to level 2!
hi i was playing rocket league comp in 1s, 2s and 3s and although your app says you can do tasks there, the ingame overlay tells me after every game: You are playing an unsupported game mode
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
works
Follow all those steps #support-en message
i did
and still error ?
Bro why does buff support take 2 year to respond
let me play a game...
What ?
Yeaa i been sitting and waiting for a week for respons from support and they gave me some bs and now i gotta wait another week for a response
You can see items redeemable in your region and global. If you don't see the card it means they are out of stock
ok
Epic games gift card does not exist
now it says start game not found
GG @fiery ledge, you just advanced to level 1!
which game mode ?
why did the daily challenges that give 20 buffs on the phone disappear?
comp 2s
Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
How do i remove the pop up perm if i uninstalled the app
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
thanks
same
Why did this happen to me when the shop was renovated?
Clearly impossible to climb RP reward, even if i instantly put code when i earn it... It's frustrating ... 9400 buff points, impossible to climb a single 5$ once...
its loading
i think
I have buy monthly premuin but not receive yet ! why ?
Not loading When I returned to normal, I found that he had 9 minutes left on the card I wanted
h
buff game hasnt tracked any of my rainbow six siege games? its enabled for buff game overlay
A lot of the time when I play a game for a longer period of time, it just stops tracking and when I close the game, gives me no rewards. I spend a few hours and I got 0 popup 0 xp 0 buffs 0 nothing
GG @sacred arch, you just advanced to level 1!
I bought premium but dont have premium
you got rated limited; Try again in 10-15min
restart overwolf
r6 is down in buff
r6 is down in buff
which game
restart overwolf
like the app?
overwolf app yes
you restarted overwolf from system tray?
i did still didnt work
GG @radiant moth, you just advanced to level 1!
wait up to 24hrs otherwise send a ticket #open-a-ticket
ok
hey guys I need help
I have an account but when I login its says account frozen.....something
I am logging in after 2 years
plz help
when will it be back up online?
Is r6 buff back up?
If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7
R6 is down on BUFF
No eta
is buff just testing different items bc they keep removing stuff and replacing it with something new
No info
question
does the minecraft one
track minigames from
all servers
or do i have to play on a specific server
like hypixel or smth
You can earn points on minecraft only if you:
- Play on the official Minecraft Launcher
- On the version 1.18.2 or 1.19 only.
- No optifine nor mods installed
- Hypixel.net server.
- Hypixel language must be in English.
Supported modes:
- Skywars
- Bedwars
- Duels
- Blitz SG
Notes:
-
To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.
-
To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.
@manic seal You posted your 3 steam cards in #1005847190385729706 so i'm wondering what region you were from since I haven't seen the so called "Global" steam cards in my marketplace for 3-4months.
#info-and-rules ...
And it's a bug. They appear global in the inventory, but they're not global
I see. but I had to ping that guy since he was the one who posted.
You didn't have to ping...
You could've just asked
when buff go make missions for cs2?
No info, sorry
I click on buy and then it askes for face verification but doesnt happen anything
Does anyone know why?
Probably bug. You can report it on a ticket #open-a-ticket
Hello
I need help:(
I bought a 1000 vbucks gift card, and like normal I went to go claim it, but I ran into a problem, it sent me a very very very long link that I can’t click on, or it doesn’t take me anywhere
So I wasted buffs because I can’t even use my purchase any help?
hey guys i have a prblem and i hope that u can help me
Describe your question/issue
my account have been banned
i dont know why i hope i can get it back
i did they dont respond
When did you send it?
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket
Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open
Please do not send another ticket
No info, they'll tell you more on the ticket
ok
Done
Guy.... he.............
They are usa...
Thanks for the clarification.
does anyone know if you can gift other people games with the $10 steam gift card
it just shows up with this when i try
contact steam support, its not related to buff
Hay pls tell me how can I change my buff Acc region
GG @amber latch, you just advanced to level 3!
I was wondering if the challenge shown is premium only?
Weekly challenges mobile yes
You can't change region. Your region has been set since you created your account
Um no i am talking about the endless ones
Endless challenge is for everyone
Oh okee, thank you!
Why isn't it updating then😭
It works for me it depends on what game mode you are playing, are you using other account that you haven't verified
No I have verified it
And it says play "ranked" and I played that
or you haven't updated. Restart app
Buff or brawl stars?
GG @stuck nest, you just advanced to level 1!
And how to do that exactly?
Sorry if i am being annoying
any admine here !
when i try to buy 10 dollar card visa from marketplace , it said face verification but when i click verify it's go out !
You don't bother me 🙂 Have you played game mode Ranked (Random Mode & Mod) ?
In the mobile app ?
yeah bro
I've already reported the card 🙂
most people get same problem as me !
a problem of what?
when i try to redeem the card visa from market , it said verify ( face verification ) then when i click verify , it's get out !
I can't help you with this I have already reported the card, I think the card is out of stock and it's a visual bug
i think this is the problem , thanks
Yes
This game mode is unsupported
Umm it says ranked so..
Which game mode should I play then?
Ohk btw how did u find that(if u could tell me so I can be vigilant for other games)