support-en

[pearl kestrel]

like screensht?

[marsh lantern]

Yes

[cobalt light]

Why i cant afford the 5 dolar razer code

[marsh lantern]

Maybe you don't have enough points

Send ss of the price and your balance

[cobalt light]

I have 3k points but when i try to afford it , it says “this is not available”

[marsh lantern]

Send ss of the error

[cobalt light]

im out of town right now so i cant send ss but can we solve it by talking ? (Sorry for my english)

[west quiver]

GG @cobalt light, you just advanced to level 1!

[marsh lantern]

I need a screenshot to see if it's a bug or anything else. Send it when you can, there's no rush

[cobalt light]

Alright thanks

[keen moss]

is there limit on fortnite map cuz I am not getting anymore

I tried everything possible

like every day have limit how much u can play and get

[marsh lantern]

Close overwolf on your task manager, close the game, open only overwolf, open the game and see if buff opens automatically

If it does, play again

[keen moss]

ok

[keen moss]

yeah buff open again

I will try and tell u after 5 min

[tidal wigeon]

how to transfer my coins from buff acc to another ??
i lose control in my acc and i cant got code ver for sumbit pur

[vestal coyote]

I don't know if I can ask this here, but I haven't seen any steam card in the store for a long time. Were they removed?

[vestal coyote]

That is weird, I can't seem that in my app

[marsh lantern]

You can’t

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[tidal wigeon]

no my friend do it

he contact support He explained his condition to them and they actually transferred him

[dapper leaf]

why when i play any game once i finish it says match not found and i get nothing'

[vernal glacier]

where do i get the valorant points from?

[marsh lantern]

Then send a ticket #open-a-ticket

[marsh lantern]

R6 is down on buff

[marsh lantern]

On the marketplace or raffles once they’re available

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[vernal glacier]

oh okay its cause i cant even see them in the market place

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[prisma wren]

Is the wheel spin gone now?

[marsh lantern]

Disabled on pc, you can still use it on mobile

[prisma wren]

ok

[teal topaz]

why is it disabled in pc?

[tidal wigeon]

I want the link to the site where I monitor the status of my ticket

[marsh lantern]

No info

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[wheat topaz]

Just wondering why my stats are not being translated into the weekly challenges
Do I have to link it to my account?

[marsh lantern]

What mode did you play?

Did you earn points after playing?

Also try restarting the app

[wheat topaz]

Quickplay

I did

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check if that’s supported

I can’t remember rn sorry

[wheat topaz]

it is

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[wheat topaz]

alright it launched automatically, I'll see what happens now

[wheat topaz]

still isnt working

[west quiver]

GG @wheat topaz, you just advanced to level 1!

[magic inlet]

Did you earn some buff points in match

[wheat topaz]

yup

just not contributing to weekly

[magic inlet]

Since the challenges cannot be automatically restored, go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[wheat topaz]

Still unfortunently saying the same thing

[magic inlet]

Restart Overwolf and check again

[brisk hull]

when some admin answer about payments for aff ? more than 6 months waiting

[kindred fog]

i want to know how buff determine my account region (the marketplace)

my gmail country or ip or what

[frosty willow]

where is the free wheel ???

[bold marten]

What time does the store renew?

for riot point

[frosty willow]

true, where is the riot point ?

[west quiver]

GG @charred crane, you just advanced to level 1!

[bold marten]

I'm waiting for the stock to be renewed, but I don't know when it will be renewed.

do you know?

[marsh lantern]

We don’t handle affiliate stuff here. Contact your affiliates manager or send a ticket #open-a-ticket

[marsh lantern]

Disabled on pc, you can still use it on mobile

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

3-5 business days

[wet bay]

Hello

I wanted to know why does the Riot gift card dissapear so quickly i don't even get option to buy from store

if anyone could help it'd be great

[marsh lantern]

A lot of demand. #when_is_next_restock #870329411986149536

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[drifting sigil]

how does Buff know things i do in game

[opal spindle]

please help i used my buff in 2020 to 2022 and i only came back to my account now when its frozen

its frozen and i cannot claim my points

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[magic inlet]

You have Overlay&Hotkeys enabled to track the game.

[tired surge]

Hello, I played the new mode in fortnite on the race mode,and I stoped getting any buff point there any rreason to it?

[magic inlet]

It's showing you some kind of error message ?

[tired surge]

no just zero

Tried overwatch for 2 games,just zero

@magic inlet

[spice pulsar]

i downloaded buff today and i cant see the option to redeem valorant points

did it get removed??

[magic inlet]

#info-and-rules

[magic inlet]

Try a different game than OW2 and let me know

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

You can also participate in the raffle and win a card. More tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[spice pulsar]

yeah but are vp giftcards still available?

[magic inlet]

Out of stock #support-en message

If you got a pop-up screen at the end of the match with the result + you made it earlier than 2 minutes

[untold oriole]

is the wheel roll thing on the app removed permanently?

[tired surge]

i played league of legends tft and nothing @magic inlet

there a need to open tickect or suport email?

[smoky pendant]

lopi2191 has been warned.

[magic inlet]

Send ss again

[tired surge]

ss?

[magic inlet]

screenshot

[magic inlet]

Currently is disabled PC but is still in the mobile app

[magic inlet]

and no info

[tired surge]

no league tft and no overwatch as u see

[tired surge]

help...

[thick nebula]

only these stuff ?

[magic inlet]

This is not what I meant send ss of the end of the match (pop-up screen)

[magic inlet]

?

[thick nebula]

at marketplace, only those stuff are available?

i mean no riot cards and all?

[magic inlet]

Riot access code global is out of stock but you can also participate in the raffle and win a card. More tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[thick nebula]

i see

[tired surge]

my video just too make sure

as u see buff is online i done a tft game and notihng

[magic inlet]

The first screenshot you sent is that I think you have reached the daily limit #support-en message and in your TFT game you are not showing the endgame pop-up screen

[tired surge]

what it mean daily limit?

[magic inlet]

You have reached the daily limit of buff points

[tired surge]

what is the limit?

it is more reasonable that i reached it

[magic inlet]

That's the daily limit #support-en message

while playing a match

[tired surge]

how many max buff point can I get a day?

[magic inlet]

PC - 50 Buff points
Mobile - 30 Buff points

[tired surge]

dont want to be rude but are u sure? I got much more then 50 a day...

[magic inlet]

Check your transactions

[tired surge]

ok ..any way thank alot for your help and I am sorry for drive you mad from my questions ,thank 🙂

[magic inlet]

Np. If you have any other questions BUFF send them again here 🙂

[steady canyon]

hi is anyone able to help me recover my account?

I submitted a ticket for the issue I am having with every time I login it says declined payment fraud detected and so confused what to do

[magic inlet]

We don't handle administrative stuff here. You must contact buff support (ticket)

[bright hemlock]

Still no start match popup on any games, no answer on my ticket from yesterday. Bonus screen is accumulating for valorant, but no challenge progress...Yuck

[subtle magnet]

Where is the spin and collect wheel? It isn't in the home page and i cant find it

On the pc app

[frosty willow]

why?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Lukskubik (Staff)

[magic inlet]

no info

[magic inlet]

Currently is disabled PC but is still in the mobile app

[subtle magnet]

Why is it disabled?

[west quiver]

GG @subtle magnet, you just advanced to level 2!

[magic inlet]

no info

[civic zinc]

It didn't work

Is there compensation for my buff points

Cuz I'm trying to get Valorant Points

[tribal swift]

ELLO

[arctic ocean]

wheres the buff wheel?

[spiral nimbus]

after a full month buff is finally tracking matches again. one problem is that it tracks a fraction of my kills

[frozen path]

Does arena wins not count towards Hearthstone level 1 challenges "win 3 matches"?

[faint kayak]

steam cards?

[west quiver]

GG @faint kayak, you just advanced to level 3!

[manic seal]

removed

[manic seal]

which game

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[frozen path]

• I mean it recorded the time played for the games but not the win

[manic seal]

remove the other plugin you have then do this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[gleaming belfry]

Dont mind the score, I'm on discord

With three friends

Screaming

Doubt that's possible cause it cant detect the game itself

[arctic ocean]

for how long

[brisk pendant]

same preoblem

[flat forum]

hello, I opened buff after a long time and tried to join with my acc but it says my account is frozen, may I get some help play 💀

[spare salmon]

a 2 min race in fortnite can make 20 bucks?

[manic seal]

Geforce now doesnt work with buff nor there are plans for it afaik

[manic seal]

R6 is down in buff

Geforce now doesnt work with buff nor there are plans for it afaik

[manic seal]

No eta

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

You should at least after 24hrs

[kindred fog]

i broke a turret and it didn't count

[sharp sparrow]

the 5$ riot games card is usually out of stock, when does it restock?

[viscid acorn]

how do u add clash Royale on mobile? when i follow the instructions it gives me this screen

[outer matrix]

how can I get other market that the EU one ?

[earnest hinge]

when the stocks are replenished, the store does not open, there is a black screen

[manic seal]

you have to hit the last hit on the tower, assistances and minion destroys doesnt count

wym

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

you have to paste your friend invite link on the app

[manic seal]

being from another country

[manic seal]

#when_is_next_restock #870329411986149536

[outer matrix]

well thanks ima get on a plane to canada RN for buff market

[viscid acorn]

that's what i did

[manic seal]

good luck traveling

[blazing vigil]

How can i stop verification on email ?

[manic seal]

try again in 24hrs, the tracker might be down

[manic seal]

wym

[viscid acorn]

i've..been doing this every now and then for the past few months, but alr

[gilded narwhal]

I've been trying to get a 5 dollar Riot Games keycard for 10 days, I have 2700 buff points but I can't get the reward.

[west quiver]

GG @gilded narwhal, you just advanced to level 1!

[blazing vigil]

When i buy something i need to confirm verification code. How can i buy without verification code ?

[manic seal]

mmhm, its weird then, are you sure you are pasting a link?
like https:// and the link

[manic seal]

shows any error?

[manic seal]

the verification code is to avoid bots, and you cant disable it

[viscid acorn]

well i copy and paste the link from the 'invite friend' button, i'll check if there's an https://

[gilded narwhal]

The minute the stock arrives, the stock does not appear at exactly 3:30.

[sterile harbor]

hey does the buff premium monthly auto-renew, like i have to cancel it or not?

[viscid acorn]

there was an https://, now it says it needs to verify the account is mine

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

i auto renew at 1 month or 1 year after your purchase and every 1 month or 1 year after it

if you want to cancel it you can

[manic seal]

and shows another screen?

or same error

[viscid acorn]

nvm it was the same error

[manic seal]

send a ticket #open-a-ticket

[viscid acorn]

alright, ty for the help

[west quiver]

GG @viscid acorn, you just advanced to level 3!

[thick otter]

is the fortnite map possible without cheats

it seems physically impossible

[sterile harbor]

how would i do that?

[manic seal]

i think some people did it already

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico (Staff)

[thick otter]

ik but like

it feels impossible

ive done it tons of times

and like

[sterile harbor]

your probably just not good enough tbh, i dont play fortnite so i dont feel your pain - but keep trying and im sure youll get there eventually ^^^

[thick otter]

thank you

im trying

ive been getting closer

best time is 2:31 rn

[west quiver]

GG @thick otter, you just advanced to level 1!

[fiery harbor]

Hi, I got a quick question, after the last update I can't find the The Buff Wheel to spin, can you show me where is it located now, if it still exists

[thick otter]

i can help

[thick otter]

2:27

[fiery harbor]

thank you, can you send me a screenshot or something please

[manic seal]

removed

[fiery harbor]

ohh, okay.
thank you.

[thick otter]

oh shucks

its not there ur right

damn it bro i was gonna buy 20 golden spins

[manic seal]

well its still in mobile

so you can still do it i guess

[thick otter]

thaankyou

[safe adder]

Did they remove vbucks from the market or is it just out of stock?

[static blaze]

overwatch is down

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

OW2 should work normally

[safe adder]

Okay ty

[manic seal]

uh you might need to send a ticket then

#open-a-ticket

[amber niche]

do marketplace discounts stack?

[civic zinc]

I would like to express a concern which is that it wouldn't let me claim my buff points. I already listened to a helper but it didn't work. I restarted Overwolf, played games, restarted my PC countless times. Didn't work. Will I be able to get the buff points I'm supposed to get?

[west quiver]

GG @civic zinc, you just advanced to level 1!

[full ridge]

I have won multiple games on hearthstone and buff is not tracking my wins otherwise I would've completed challenge level on of this week already. How do I fix this I have restarted my pc, buff and the game multiple times?

[blissful venture]

Hey there! Upon reading this chat, it seems like a normal thing.. but my games arent being recorded at all. ALSO... I just redeemed 100 tickets (all of my points) and I never received the tickets.. is this a known issue?

[ornate ibex]

yoo im not getting any buff points and i completeed the fortnite race map undder 3 min like 4 times

[spiral nimbus]

I heard buff is based in Israel. Is that true?

[manic seal]

no info

[manic seal]

send ss of the transaction history

[amber niche]

so should i test it out and risk it or just use one

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

which game

and restart overwolf

[manic seal]

do you see buff pop ups when you play

[manic seal]

yes

[manic seal]

i mean, mb, they doesnt add up but they do stack
means that you use a 10% and 5%, wont be 15% but when you use the 10% the store will let you use the 5% afterwards

[ornate ibex]

no

how do i get them

[full ridge]

see its enabled

[magic inlet]

All boosts should be separate and unfortunately we don't know how it is with discount boost

[blissful venture]

Whoops! Sorry just saw this. I reset everything first thing.

I had 2 games, Overwatch2 and Team fight tactics

[full ridge]

Is there another fix for this?

[onyx crag]

my account is frozen what should i do

also i didnt use any kind of vpn

[ornate ibex]

@upbeat cradle how do i make it so it tracks my games?

[mint cave]

do you guys have steam gift card in the shop?

[west quiver]

GG @mint cave, you just advanced to level 1!

[winter delta]

i got the lite and my card was charged but it says that im locked and cant purchase for another 24 hours and it hasn't upgraded me @jaunty kelp

[grim moon]

what's wrong?

[long basalt]

how do i do the mr clean fortnite promo

i have fortnite already, and it sends me to the download page

if i open the map and play will it auto track

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Wait until the pass is active

[marsh lantern]

Yes

[oak sage]

Sorry, is that normal that i don't have Valorant point in my marketplace ?

[marsh lantern]

Yes

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[oak sage]

oh ok ok thank you

[solemn ibex]

wouldnt track any session. wtf is happening ? no matter what game

[long basalt]

i finished my mr clean race in 2 min 50

will i get my prize automaticallt or do i have to sumbit

submit

[marsh lantern]

Give more details…

[marsh lantern]

Check your transactions

[solemn ibex]

it wont track my session, what more details needed? Minecraft, Andromeda, Helldivers 2, COD, no XP or points

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[solemn ibex]

ill try that, but another problem came up, it for the first time tracked a session (MC Bedrock) and BUFF didnt sync, no XP

[west quiver]

GG @solemn ibex, you just advanced to level 2!

[marsh lantern]

There’s no pass active so you won’t get any XP

You can see on lounge when the pass is going to be active

[solemn ibex]

oh ok got it

[cobalt light]

here you go

[west quiver]

GG @frigid lance, you just advanced to level 7!

[frigid lance]

U was so slow to copie the number bro from gmail , try to be more fast , use keyboard for copie ( alt+c)

[frigid lance]

Maybe because u did use some proxy or vpn to get more offer of card !

[frigid lance]

Try to wait little if nothing happens , open ticket .

[cobalt light]

i copied it in like 30 second i dont think the problem is that

[frigid lance]

30 second is slow ! , i copie it for 10 s to get card , and sometimes i don't get it

Try another time bro

[cobalt light]

nothings changed

i did in 10 seconds

[frigid lance]

The card is not available bro ! That's mean it's out of stock

[frigid lance]

It's glitch that it show up on store , wait until it restore again

[cobalt light]

how i am gonna know

[frigid lance]

Read under the table ! It's said not available

[cobalt light]

no no i mean how i am gonna know that it is restored

[frigid lance]

Always store restore in 1:30 am at middel of night so keep your eyes on it ! Nobody knows when the store get restored

[cobalt light]

alright thanks

[frigid lance]

Sure , glad for help , if u have any other questions, i am here for help .

[onyx crag]

Does an account freeze if it's not used for a long time

I didn't use any VPN I just installed it after a long time and my account was frozen

[worthy rose]

how doess the fornite map thing work

[viral hinge]

how on earth do i uninstall this 😭

ive deleted the application 100 times

every single time overwolf opens it reinstalls ts

[tidal wigeon]

how much time need support to reply me ?

[dry ginkgo]

my account froze what to do

[humble condor]

mine too i sent them an application to unfreeze like a week ago and they still didn't unfreeze me

[thick otter]

With a shortcut? Or natural

[sturdy olive]

Hello, is fall guys supported by buff?

[thick otter]

Damn Alr

[crisp karma]

When reaching lvl 100 on battle pass..we get gift card instant or at the end of the season?

[worthy rose]

when do i get my 10 points from doing the race on fortnite

[sour cradle]

will there be Riot Codes for europe?

its rlly fcked up as i played days for nearly 2000 points and now its gone

and also there are only gift cards for GB so no use cases for me

living in germany btw

[gleaming belfry]

God dammit

Since when?

Is it the new security update

[manic seal]

Yes

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

Tickets takes in average of 7 days to get answered

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

Yes, well can take up to 24hrs

[manic seal]

You get them via buff while tracking

[manic seal]

#when_is_next_restock #870329411986149536

[magic inlet]

Please send a screenshot of the marketplace card

[manic seal]

For sine months already

[magic inlet]

Did you send a ticket?

[sturdy olive]

i found fall guys there but its not listed in the overwolf's overlay list.

[magic inlet]

Open your Fall guys game and it should pop up automatically in Overlay&Hotkeys

[naive bane]

my problem there is

[worthy rose]

thanks

[magic inlet]

Please describe your issue

[naive bane]

I bought a $10 Roblox card with Tiket, but it doesn't show up

[magic inlet]

Where did you buy it

[naive bane]

ticket

[magic inlet]

Ticket ? You mean Raffle

[naive bane]

yes raffle

[magic inlet]

Raffle = Giveaway. More tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[naive bane]

Thank you, I didn't know, I put it in 30 flour, I thought I won

[west quiver]

GG @naive bane, you just advanced to level 1!

[magic inlet]

just look at the "Raffle results" 😉

[naive bane]

whence

Or never mind, don't worry about me, I got my answer

[magic inlet]

Top left you will see Activate Raffles, My Raffles and Raffle Results

[kindred fog]

is cs2 supported in buff ?

(counter strike 2 )

[magic inlet]

CS2 is not supported yet

[kindred fog]

is there plan for adding the finals ?

[barren crow]

Hey, how can I upload posts??

I have my valorant short clips but idk how to publish them.

[magic inlet]

Are recorded through BUFF ?

[magic inlet]

The Finals is only XP

[halcyon wyvern]

I verified my supercell id but the progress i make doesn't count. I guess i did something wrong i want to verify it again. How can i delete the old verification?

[magic inlet]

You can't unlink. But try send a ticket asking #open-a-ticket

[halcyon wyvern]

Ty

[barren crow]

Nope. Why do I need to record only through BUFF?

[magic inlet]

If you want to upload it to BUFF you have to record it via BUFF

[barren crow]

Fine... thx.

[worthy rose]

can i do the fortnite race challenge on a different pc

using the same account and everything and get the reward

[barren crow]

I tried to do this "Highlight" thing, but no matter how much times I press F7 it never records.

[west quiver]

GG @barren crow, you just advanced to level 1!

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Lukskubik (Staff)

[barren crow]

👍

[magic inlet]

This is forbidden you must have the main one otherwise it will give you an error for suspicious use of multiaccount afaik (BUFF)

[worthy rose]

ok thanks

[long basalt]

how do i check my transactions

[west quiver]

GG @long basalt, you just advanced to level 1!

[magic inlet]

Click your profile

[long basalt]

yeah its not on there

like the fortnite transactions

[magic inlet]

nothing from fortnite ?

[long basalt]

nope

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[long basalt]

it works

cuz i can do it on normal games

but when idid the special offer, nothing tracked

[magic inlet]

It should work

[long basalt]

i am going to do it again

to test

[charred crane]

@magic inlet

[smoky pendant]

justaangel has been warned.

[charred crane]

I sent you a message to unfreeze the account, but no response came ^.^

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[magic inlet]

What's going on ?

Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[magic inlet]

If you need anything write it here

so we can't help you sorry

[wraith blade]

Why cant i see any gift cards in the marketplace

[magic inlet]

Marketplace you must have something

Here's how to be even faster click on the video #announcements⭐ message

[frank grail]

I also have no cards in marketplace

[worthy jolt]

did buff removed the free spin?

[manic seal]

cards depends on the region and device

[manic seal]

yes

[worthy jolt]

thanks for clarifying it!

[frank grail]

I should have steam and riots global on market , but its not in my marketplace for few weeks

[manic seal]

prob they are out of stock

[magic inlet]

but is still in the mobile app

[wraith blade]

but even if i should see out of stock

[mortal crater]

spin wheel has dissappeared

[west quiver]

GG @mortal crater, you just advanced to level 1!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

yes for everyone

[mortal crater]

did they deleted it? or bug?

[manic seal]

removed for now

no info when or if will come back

[mortal crater]

okay thnx

[wraith blade]

thx

[tired surge]

the mr propre kitchen not giving 10 buff point under 3 min?

[west quiver]

GG @tired surge, you just advanced to level 4!

[silent arch]

where to buy ticket for raffles

[ornate ibex]

yo is rocket league not working on buff anymore?

[magic inlet]

Did you get the endgame pop-up with the results ?

[magic inlet]

Click Raffle and right you can ticket as many as you want

[magic inlet]

RL work normally

[prime gulch]

I cant register in buff

Even with email or google sign up

or even discord sign up

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Lukskubik (Staff)

[prime gulch]

nah

[ornate ibex]

ive done the level 1 challenges twice and they say i havent even gotten anything for them

[magic inlet]

Did you earn some buff points in match ?

[ornate ibex]

yes last match i got .57

[magic inlet]

Since the challenges cannot be automatically restored, go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[ornate ibex]

oh it worked...

[west quiver]

GG @ornate ibex, you just advanced to level 1!

[ornate ibex]

thank you!

is there anyhting i can do when i make people forfeit and it says something about fraud

[autumn hull]

In the mr.propre fortnite map I managed a time of under 2 minutes. How can I collect the gift card?

[ornate ibex]

how?!? is there a shortcut?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[autumn hull]

i found a shortcut yeah(:

[ornate ibex]

ohhh okay

could you show me?

im trynna get that gift card too

[magic inlet]

Did you get the endgame pop-up with the results ?

[autumn hull]

In the beginning I got the endgame rewards, but the last few times I didn't get any more

[autumn hull]

I can send you a video

[magic inlet]

Send a ticket #open-a-ticket

[ornate ibex]

ya sure

[autumn hull]

Thx

[floral python]

???

[autumn hull]

I have another question in the tutorial video for the kitchen race there is an extra button for the kitchen race in buff the button is missing for me.

[manic seal]

its for some countries only, i think its france

[manic seal]

how long the match was

[floral python]

a few minutes

[west quiver]

GG @floral python, you just advanced to level 1!

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico (Staff)

[floral python]

uh

[autumn hull]

Maybe but I got also sometimes the end rewards

[west quiver]

GG @autumn hull, you just advanced to level 1!

[floral python]

ig i was wrong?

[vocal plank]

did the buff wheel got removed on buff? i cant see it where it was usually

[worthy rose]

yh i think it did

[floral python]

it did

[vocal plank]

oh man half of my buff came from that

[floral python]

yikes

[vocal plank]

the golden wheel as well?

[floral python]

mhm

[vocal plank]

[magic inlet]

Currently is disabled PC but is still in the mobile app

[autumn hull]

?

[ornate ibex]

approximately how long does it take to get a response in your ticket

[magic inlet]

An answer can take 3-5 business days

[ornate ibex]

... okay

there better be giftcards left for me by then lmao

[magic inlet]

? staff has already responded to your answer #support-en message

[clear cobalt]

hey why is my account frozen ?

[autumn hull]

i am sorry ):

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[lunar crown]

I'm trying to open an account but the app doesn't respond at all

[chilly pollen]

not getting code anyone help

[magic inlet]

Please describe more info

[magic inlet]

Check spam folder

[lunar crown]

For example I click on sign in with Google but nothing happens

[magic inlet]

Sign in with email put email and password

[lunar crown]

that window does not open

[magic inlet]

send ss

[west quiver]

GG @lunar crown, you just advanced to level 1!

[lunar crown]

i am full clicking

[chilly pollen]

no even in spam folder

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[magic inlet]

Restart Overwolf and try again

[chilly pollen]

did multiple time

@magic inlet even chenged IP but still did not get code and purchaed 7 hours ago it was working

[winter kayak]

when is the wheel coming back?

[kindred fog]

how do i get my gift card from the race
i got 1:58 seconds

[west quiver]

GG @kindred fog, you just advanced to level 3!

[magic inlet]

Did you get the endgame pop-up with the results ?

[magic inlet]

No info but is still in the mobile app

[fresh heath]

hello

does anyone know how to turn off buff capture? it makes my game lag so i am not able to play with buff on.

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Lukskubik (Staff)

[fresh heath]

omg

TYYY

tysm

[woven iris]

When is R6 going to be fixed. it NEVER tracks

[manic seal]

no eta

[woven iris]

its been like that for weeks now 😦

[ancient osprey]

I did it

but didn't work

[civic zinc]

How do you check transaction history

[tardy wasp]

for hardware redemption yall just ask for shipment address right?

[full ridge]

My hearthstone is still not tracking my wins. How do I fix this? Please Help!

[willow slate]

my valorant has not been tracking for a few days now.. come on..

[full ridge]

its been since Monday for me

[charred crane]

guys it wont let me make an account with my discord or google and with the email one it straight up wont work

and playing as a guest also just doesn't work at all

[winter hazel]

when does it refresh

[worldly charm]

hello, during the fortnite event with a map I won a visa card and I wanted to spend it on steam except that I did not receive any messages and I canceled the transaction except that the money is not not back on the visa card, what do I do?

[thin breach]

when does riot codes resfresh

[sour nymph]

Hi, I was wondering why buff was not tracking my progress. I am pretty sure everything right, my overlay is on and it’s on auto launch, but buff isn’t tracking my progress. Thank You

[autumn vine]

Hello,why i cant get my Riot point card from buff ? they still deleted

[west quiver]

GG @autumn vine, you just advanced to level 1!

[faint kayak]

steam cards?

[ornate ibex]

anyone know how to get the minecraft to work?

ive played so many duels and sjkywars matches andd nothing has counted

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by TolgaFlashTR (Staff)

[ornate ibex]

thank you i appreciate it!

[west quiver]

GG @ornate ibex, you just advanced to level 2!

[frosty nest]

#when_is_next_restock #870329411986149536 @autumn vine

[viscid acorn]

how do i do this?

[frosty nest]

Go to marketplace and pin an item

[autumn vine]

i didnt mean out of stock they just disappear

[frosty nest]

It comes back once it's back in stock

[autumn vine]

k thanks

[viscid acorn]

oh ok just saw the pin button ty

[gilded narwhal]

stockkkk !!!

saniyesinde bitti

alamadım gene yaa

[blazing vigil]

Stock for 1 second lol

[humble zinc]

it went out in a second i couldnt get it again

[frosty nest]

it took 2 mins for you to write it though

so it's not 1 second xD

[blazing vigil]

I will delete it

[frosty nest]

Why saying it here

As you wish, of course

I can't hack your computer and prevent you from doing it

[hoary forge]

the last time i successfully bought was on 2022, then, 2 years of trying

[charred crane]

simas

sigmas

[frigid lance]

just use clt+c to copie the code !

[frosty nest]

Exactly

[frigid lance]

we don't know when cards will restore again ! so keep your eyes on the market !

[frigid lance]

it's out of stock ! wait to be resotre again soon !

[frosty nest]

It seems like it's true that love can make someone insane

Love of RP

Love of Steam cards

xD

[frigid lance]

try to exit buff and the game , open the game and see if buff will open automaticly

i used to be in this chat from 2019 hahah

[frosty nest]

😂

[frigid lance]

same questions everyday

[frosty nest]

yeah lol

[frigid lance]

have a nice day tolga !)

[frosty nest]

You too 😄 I will sleep soon though

[autumn vine]

Why the product got disappear ? before they just make a message "out of stocks" 🤔

[frosty nest]

No info, actually

it's probably a miscommunication between provider and buff

[autumn vine]

i see that was crazy when i see them disappear

[analog latch]

is siege not working

[frosty nest]

Yep

My look at users trying to make Siege work is just like that man in your ad @analog latch

[exotic saffron]

yo

https://tenor.com/view/qittyqats-qitty-qat-bling-gif-24835975

[neat light]

Excuse me, how do I get Valorant skins from Buff?

[left gulch]

Where is the spin wheel gone

[ornate ibex]

@left gulch itts still available on mobile

[soft plank]

how do i earn credits

[sinful agate]

I have a problem I am not getting my credits from quest

[soft plank]

how do u earn credits

[sinful agate]

mobile quest

[charred cipher]

ive tried opening a ticket but i made an account connected to my discord and i bought a month of premium and i was trying to figure out why it wasnt working or if i accidently did it wrong but the money came out and the premium wasnt on my account i also did get the 20 dollar for steam that came with it and i was tring everything on my account and i didnt mean to but i hit delete acccount and i tried canceling it but now ive been locked out and i cant get help from nyone

[manic seal]

you can get riot points in the marketplace

[manic seal]

removed

[manic seal]

playing games

[manic seal]

shows any error?

[manic seal]

playing games

[sinful agate]

no

[sinful agate]

no

[manic seal]

if you sent a ticket wait for their response

[manic seal]

can you describe the issue

[sinful agate]

not reciving it

[sinful agate]

been couple hours now and nothing happened

[frank grail]

is steam card also being restocked with RP when they do for a brief moment

??

[charred cipher]

so its been a week and i havent heard anything i think i putthe wrong email whem i bought premium or something but i cant llogin becuse my accounts frozen

[manic seal]

yes i told you to wait the answer of the ticket if you sent one already

[charred cipher]

okay tank you

[manic seal]

how you arent getting it? can you describe it

[manic seal]

wym?

[frank grail]

RP restocks and disappear after purchasing ,right? does steam cards also restock at that time?

[sinful agate]

so The quest was to download and play to a level within 15 days, I beat it in an hour or so and never recived anything

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

so you are doing a task no a quest

[sinful agate]

thats what it said in the moblie app

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

well yea a quest

[sinful agate]

some works but the one i did didn't

[west quiver]

GG @sinful agate, you just advanced to level 1!

[jolly notch]

I just won a “gift card” in my monthly buff box to find 10 rsffle tickets in my inventory

[west quiver]

GG @jolly notch, you just advanced to level 9!

[raw stream]

plss helo

helppp

i cant spin wheel

[foggy bobcat]

What games can u make coins on

[charred cape]

is this still available?

[verbal wraith]

I m not getting buffs altough I have watched the add it said

[scenic raven]

giftcards are usd in bp right

this is a scam

[smoky pendant]

tkoolpro20 was softbanned.

[magic inlet]

Play event-based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[magic inlet]

Currently is disabled PC but is still in the mobile app

[magic inlet]

It's showing you some kind of error message ?

[indigo gyro]

I have been waiting for more than 15 days and there are no valorant cards

[polar canopy]

can this app put games, Riot and Steam again ?? it's the same shop since months now, no one even buy it since it's never out of stock, what's happening ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[low snow]

Hey what is that in raflles?

What can i do with a ticket?

[magic inlet]

Raffle = Giveaway more tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[spiral garnet]

When u open fortnite Buff appears but when i win or something i dont get coins

*I

[spiral garnet]

how di i get the giftcard

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[spiral garnet]

i already got it

but how do i get the giftcard

[magic inlet]

Did you get the endgame pop-up with the results ?

[spiral garnet]

Idk

Yee

[cosmic star]

Hey there, i have the problem when i click on the button "check the map" i get a warning sign for a pishing link.

[spiral garnet]

Yes

[magic inlet]

Send a ticket #open-a-ticket

[charred crane]

When stocks are uploading ?

[magic inlet]

If you have sent a ticket please wait for an answer

[magic inlet]

wdym

[charred crane]

When are stocks replenished?

[west quiver]

GG @charred crane, you just advanced to level 1!

[junior dragon]

how did you manage? i've been trying, but i can't get under 3

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[worldly charm]

hello, during the fortnite event with a map I won a visa card and I wanted to spend it on steam except that I did not receive any messages to confirm payment and I canceled the transaction except that the money is not not back on the visa card, what do I do?

[charred crane]

Thank you

[sour cradle]

i did the kitchen race under 2 min but buff didnt do anything

damn

[cosmic star]

Hey there, i finally finished the Fortnite Race Challenge but i just got those 10 Buff points. Its really frustrating to try this over and over again

[magic inlet]

Did you get the endgame pop-up with the results ?

[sour cradle]

this thing on the right?

cant remember

but i am doing this again

[trim current]

my tracking its not working and the buff says to me thats its bug

[magic inlet]

Which game and game mode

[trim current]

overwatch in quick play i pick tank

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[trim current]

ty

[waxen marlin]

just a question how much time does it take to unfreeze my account ?

i already filled the gog forms

[eager gulch]

its been a week since ive gotten a respond from my ticket

[neat light]

It's always out of stock

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Lukskubik (Staff)

[eager gulch]

my buff account is created from my discord

[west quiver]

GG @eager gulch, you just advanced to level 2!

[eager gulch]

havent used an email

any help?

[neat light]

Can I get it from here?

[west quiver]

GG @neat light, you just advanced to level 1!

[fickle schooner]

hi

how to connect fn to buff?

[odd ember]

hi

I'm trying to log in to my account, but I get the "frozen account not allowed exception" error. What should I do?

[rancid grotto]

when does the rewards reset

[fickle schooner]

does the shop reset everday?

[dim spade]

What time will be riot wallet avaible in shop?

Cuz i ve 3000 i dont know what i do with them

[eager gulch]

how do i login when my buff account is created through the discord?

[magic inlet]

Without email you can not get a card in the marketplace + support ticket

[magic inlet]

Yes Raffle = Giveaway more tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[worldly charm]

during the fortnite event with a map I won a visa card and I wanted to spend it on steam except that I did not receive any messages to confirm payment and I canceled the transaction except that the money is not not back on the visa card, what do I do?

[west quiver]

GG @worldly charm, you just advanced to level 5!

[dim spade]

Does account trading permissible in server?

[cosmic star]

cant login to the first website. for any reason is says "smth is wrong" already checked password and its all fine. so i cant see the status of my ticket

[dull schooner]

any tips ?

[cosmic star]

ye u have to find the perfect times to pick up the dirt

so u get the most boost out of it but at the same time u dont waste too much time on cleaning

and pls use those things like bananas for boosting too

[short citrus]

O

[cosmic star]

for example there are those circles after the pool. use them too

[waxen marlin]

oh ok thanks

[charred crane]

can buff work on ps5?

anyone?

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

noice

but still can it be done?

https://tenor.com/view/igotstoknow-barney-himym-gif-4981987

[dusk cargo]

how? its impossible or is there any way to get faster because under 2 mins is crazy

[cosmic star]

maybe u find a glitch?

[charred crane]

can someone answere my question?

[dull schooner]

any vods?

[worldly charm]

pc or mobile i think

[charred crane]

thank you

but ive searched it up and it says yes you can

[worldly charm]

yeah no problm

[charred crane]

https://tenor.com/view/fall-out-ok-fine-good-gif-12768423

[west quiver]

GG @charred crane, you just advanced to level 2!

[worldly charm]

if you can install in ps5 is work

[charred crane]

i will try tomarrow its too late for me rn

[grand fjord]

tom arrow

[charred crane]

haha yeah i suck at spelling sorry

[vague compass]

the vps are still not there and its not randomly dis/appearing nor out of stock, its just not there - EU btw

[thick nebula]

2 winners every day but prize winning places 1?

[eager gulch]

i created my account through this, what am i supposed to do?

am i supposed to use my email for discord?

[lone horizon]

Why is the buff wheel only available on mobile now? What happened to the PC version’s one?

[vague compass]

"fraud error!"
val tracking error

[lone horizon]

ouh i see

they'll bring it back after the bug is fixed?

[lapis marsh]

When is the riot gift card coming back

In the market place

Can someone say something please

[spiral garnet]

I have done the citchen race and got the pop up. how do i get the gift card

[west quiver]

GG @spiral garnet, you just advanced to level 1!

[lunar pendant]

what time does buff pass strt

[west quiver]

GG @lunar pendant, you just advanced to level 9!

[lunar pendant]

start

[magic inlet]

That's for everyone

[magic inlet]

Did you finished in under 2 minutes

[magic inlet]

no eta

[lapis marsh]

Really is someone going reply me

[west quiver]

GG @lapis marsh, you just advanced to level 2!

[magic inlet]

no info

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[lapis marsh]

What is no eta means

No idea u mean

[magic inlet]

When you sent a ticket what email did you use ?

[magic inlet]

Eta = Estimated time of arrival

[lapis marsh]

Ohk

But is there any chance of riot gift coming back to market place

[spiral garnet]

yes

[magic inlet]

Probably spelled wrong, if you want you can send a ticket and report it

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Marketplace is a card, but it's an API issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

No BUFF is only PC and mobile

[eager gulch]

my personal one and its not associated with buff

[magic inlet]

when did you send a ticket ?

[warm fern]

why buff not tracking any matches in Rainbow 6 Siege

[magic inlet]

R6 is down on BUFF

[warm fern]

ok

[frail edge]

Is buff limiting countries purchases
I mean at first when i had buff on pc it had steam and riot giftcard and some games and robux but now it is just riot giftcard and uc for pubg
And i dont use any of them i use steam
So is there a way to get steam gift cards

[manic seal]

cards depends on the device and regions

[frail edge]

Can i change my region some how
I mean i live in egypt and want steam card

[magic inlet]

No in egypt you must have only global

[charred cape]

it is nothing to worry about

[frail edge]

Is there anything i could do than gamble in rafels
Maybe trade or sell idk

[worldly charm]

hello I have a problem with the visa card that I won

[magic inlet]

Read #info-and-rules 6.

[frail edge]

Ok nvm but is there going to be steam gift card like at all instead of rafels
I mean i dont use any of this at all

Like what am i gonna use lady bug and cat noir for

[west quiver]

GG @frail edge, you just advanced to level 1!

[eager gulch]

last week

[charred crane]

is there a way to do the mr propre race on playstation and get the reward

[cosmic star]

Cant open the website. It is blocked 😂

But i dont care anymore. Finished the race anyways. Just waiting for a respond to my support ticket. My only issue is that the webiste dont let me sign in to check the status.

[tough marlin]

does anyone know how long it can take to get ur account unfreezd

[spiral garnet]

how long do i have to wait for the ticket?

[sudden ferry]

does buff work on ps4

[junior rune]

no

[sudden ferry]

k thx

[magic inlet]

No Fortnite is only PC

[magic inlet]

An answer can take 3-5 business days

[tough marlin]

Ty

[obsidian carbon]

Hi. I'm trying to create an account and it says this on my Desktop app installer: Error. Your request is failed. ... when I try to create using Gmail it says: Device/IP seems to be suspicious. Access Blocked. Please review and disable VPN or proxy.. I am not using a VPN. I use Windows Defender and this is a clean install of Windows 11. Any help?

[white shadow]

hi i finished 100 lvl of season pass will i get new season pass ?

[magic inlet]

If you had activated (free reaching 100 lvl) or bought buff pass previous season and got 100 lvl you should get free buff pass if you meant this answer

[magic inlet]

Send a ticket #open-a-ticket

[white shadow]

thanks

[obsidian carbon]

Hi Evil Princess I did make a ticket

[viscid violet]

any1 can help me get under 2 mins for fortnite race?

[hollow jacinth]

is there a daily limit on buff coins from playing? played the fortnite thing 5 times under 3 mins and now the app doesnt register anything

[silver ravine]

Me waiting for my account to unfreeze because it is getting sold to chineese company probably

[civic zinc]

How do you check Transaction History

[fiery harbor]

Hello, I'm trying to purchase the 15$ XBOX CA card, it shows that I can purchase it, I get a verification code, but when I put the code it says that the item is out of stock

[broken vector]

can i get this gift card for free?

[granite geyser]

every time i checked it was out of stock i have this app for a year and i never seen this not out of stock HELP

mabey its the hours?

[viscid copper]

i got 3 questions first one abt the race if i finish under 2 min where do i need to show proofs or smth
second one: is the steam gift card acctualy restocking
third one : if i got the premium for 24h but i didnt buy it does the marketplace prices change to premium prices for 24h?

[tardy wasp]

?

[west quiver]

GG @tardy wasp, you just advanced to level 5!

[vagrant patrol]

where is the wheel spin?

[fiery harbor]

removed on pc

[west quiver]

GG @fiery harbor, you just advanced to level 1!

[vagrant patrol]

is there a specific reason

[fiery harbor]

not that I know

[vagrant patrol]

[west quiver]

GG @vagrant patrol, you just advanced to level 8!

[fiery harbor]

no problem

you can still spin it on the phone app

[manic seal]

gaming daily limit is 50 per day

[manic seal]

on your profile

[manic seal]

the item is out of stock in the system, its bugged

[manic seal]

yes

[viscid copper]

if i got the premium for 24h but i didnt buy it does the marketplace prices change to premium prices for 24h?

[manic seal]

wait for a restock

[manic seal]

1. i think its auto
2. yes
3. you get premium prices while you have an active sub

[manic seal]

yes

[manic seal]

removed

[smoky pendant]

yakovnoderneder has been warned.

[viscid copper]

do u know when restocking? i am on the pc 2 hrs waiting for it to stock

[manic seal]

you get premium prices while you have an active sub

[manic seal]

#when_is_next_restock #870329411986149536

[obsidian carbon]

Hi Mico can you guys accellerate my ticket I can't create an account and I want to get started =/

[manic seal]

we dont have access to the ticket system

[obsidian carbon]

I have a problem creating an account it says Device/IP seems to be suspicious I have no reason to have a suspicious IP

I just have spectrum internet

[fiery harbor]

it's like that since yesterday, how do I know if it's actually in stock or not ? without doing the whole operation of getting the code and all

[manic seal]

try mobile data

after restarting overwolf

[obsidian carbon]

I just created a Google account via Mobile app Buff.game and it was using my 5G network but I still can't log in to it via Windows 11

[west quiver]

GG @obsidian carbon, you just advanced to level 1!

[manic seal]

when its not bugged doesnt show as available, when its bugged like that theres not way

[manic seal]

hotspot data to the pc

seems like your ip is blocked on buff or your isp is blocking buff

[static ibex]

dont know why its not working

its my first time using buff

[elder eagle]

Does that mean that you have a fake copy of the game?

[obsidian carbon]

Im going through the painful process of setting up a hotspot

[static ibex]

no

its warzone

its officialk

[elder eagle]

I just uninstalled the thing so idk

[static ibex]

oh

[elder eagle]

it would not let me complete challenges

[static ibex]

damn

[elder eagle]

alr im leaving the server now, bb mate

[static ibex]

bb

[obsidian carbon]

i got it working, just used a vpn instead of a hotspot

[manic seal]

vpn is banneable by buff

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of taht

[obsidian carbon]

i only used vpn to log in via google then disconnected it

is that okay to ToS?

i cant log in otherwise

[tired surge]

https://www.buff.game/the-mr-propre-fr/

the first place of the race will get galaxy 24 ultra?!

[manic seal]

yes france only afaik

[manic seal]

idk if they ban if you use it only for login

[tired surge]

it mean only if I live in france this is valid?

[manic seal]

yes

[tired surge]

I see thank you 🙂

[desert sundial]

I have a question to ask, I have just completed the race under 2 minutes but havent gotten my gift card yet? Is there like a catch?

[manic seal]

send a ticket #open-a-ticket

[desert sundial]

Ok thanks

[wheat crypt]

HOW TO PIN Marketplace item to tracck?

[manic seal]

there is not a pin feature on marketplace

[wheat crypt]

it says to me on my buff app

to complete my buff challenges of the day

[manic seal]

can you send a screenshot

[frosty nest]

it's on mobile app

go to marketplace and pin an item

[wheat crypt]

its not responding tbh

[frosty nest]

Wdym

[wheat crypt]

how do i pin it

like tap hold or what?

[frosty nest]

You should see a pin button I think

You are on mobile right

[wheat crypt]

ok i got it

[frosty nest]

Alright I also got it lol

You need to click on the item first

[thin breach]

yine alamadım

[wheat crypt]

yea

[frosty nest]

https://tenor.com/view/hadi-buyrun-gora-cem-yılmaz-rasimöztekin-faruk-gif-12847378

[gilded narwhal]

obaaaaaaa

[wheat crypt]

yea i was confused asf like where tf is pin button

[gilded narwhal]

tr serveri mi burası hocam

[charred crane]

does this link lead to somewhere?

[west quiver]

GG @charred crane, you just advanced to level 1!

[frosty nest]

Nope

[gilded narwhal]

yanlız ben gene alamadım

[frosty nest]

Yes

[charred crane]

well it doesnt work for me :P

[gilded narwhal]

geldiğini göremiyomki yeniliyom yeniliyom stok yok bir yeniliyom bitmiş

[wheat crypt]

not for ur ccountry then

[frosty nest]

it should be your firewall or ISP blocking it

[west quiver]

GG @wheat crypt, you just advanced to level 1!

[charred crane]

sadge

[frosty nest]

nah it should be for all

[wheat crypt]

oh

[thin breach]

aynısı

[frosty nest]

but you don't need the link though

just enter that map and play

[charred crane]

oh ok

[gilded narwhal]

hiç aldın mı

[frosty nest]

5970-8537-1904

[gilded narwhal]

okay

why ?

[frosty nest]

#info-and-rules Rules

[gilded narwhal]

I think the tr server should be opened, it doesn't work like this.

[manic seal]

a server only for turkey people?

[gilded narwhal]

good night tolga

[gilded narwhal]

yeah support tr

[west quiver]

GG @gilded narwhal, you just advanced to level 2!

[manic seal]

and support for the 120+ languages in the world?

[gilded narwhal]

Türkiye uses buff a lot

[manic seal]

yes as well as spanish

german

france

and a lot of other countries

[gilded narwhal]

so it should be opened

[manic seal]

yes every support needs at least 4 people helping and moderating

[gilded narwhal]

Then why is there Spanish?

[manic seal]

4x at least 20 languages its 100 people

well english and spanish are the 1st and 2nd lenguage that the app uses

[gilded narwhal]

okay okay bye

[static ibex]

Ok thanks

[charred crane]

how do i get rid of BUFF pls tell me

[ripe rapids]

why dont my weekly challenges work

[indigo kite]

are these the only items available in the market place these days? I've been checking from past few months now and havent seen the riot card

[manic seal]

Thats you have on your region and device

Yes

[indigo kite]

so i have to change region?

[young sedge]

anyone able to help me get my account on buff unfrozen?

no?

[manic seal]

If you change nationalities you can yes

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[young sedge]

done, what now?

[viscid acorn]

on pc, do the wheel spin and ads for buffs not show because the new season hasen't started yet?

[young sedge]

will i have to wait a while for my account to get unfrozen?

[indigo kite]

is there any way to get a better marketplace for me cause ive been grinding buff for quite a while and have about 8k buff points

[manic seal]

yes

[manic seal]

they were removed for now, no info if they will come back or when

[manic seal]

you can only see the items for your region and device, no other way

[viscid acorn]

oh alr, ty

[ripe rapids]

can someone help me my weekly challenges are not working

[young sedge]

tell me when it's unfrozen 🙂

[west quiver]

GG @young sedge, you just advanced to level 1!

[young sedge]

how long approximately?

[manic seal]

7 working days in average

[young sedge]

7 days :0

[magic inlet]

Which game and game mode

[ripe rapids]

cs2 premier

[magic inlet]

CS2 is not supported yet

[ripe rapids]

it says cs2

what about valorant

@magic inlet

[magic inlet]

Valorant works normally

[ripe rapids]

it didnt work for me though

[west quiver]

GG @ripe rapids, you just advanced to level 1!