support-en

[lean fern]

perhaps there is a limit on overall earnings per day?

and the prope just maxes you out quickly becuse of the payout?

[charred crane]

One message removed from a suspended account.

[blissful ginkgo]

Probably that. I capped at 5 too

[lean fern]

damn sounds like ur not platinum

@blissful ginkgo ok good to get more confirmation datapoints.

seems weird tho, i played valorant and no matches tracked.

"unlimited earning", more like earn from it 3-5x and then earn no more from anything anywhere for the next day lol

[blissful ginkgo]

Eh, can't go bankrupting them. Might be able to do some more in a few hours. Not sure about the whollle day

[lean fern]

it's a sponsored event @blissful ginkgo

i have an assumption that P&G is funding the entire thing (and then some), otherwise they would not be advertising ulimited earnings.

[vague silo]

why is weekly not tracking

[smoky pendant]

bluef1st has been warned.

[marsh lantern]

Which game and mode?

[vague silo]

hearthstone ranked

[marsh lantern]

HS is not tracking challenges correctly. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[marsh lantern]

50 points per day. Challenges, bp (when it’s active), wheel, etc., don’t count for the limit. You can check how much you’ve earned for the limit in your earning history

[wary hedge]

Does endless challenge have a limit ? Sometimes I can't get any buff when i clam.

[marsh lantern]

Might be 50 points

[wary hedge]

Ok

[icy tide]

Hi guys

[dire thistle]

hello

I just wanted to ask when the shop will have more things added instead of just the $5 riot access code and PubG Coins as well as the huge amounts of environment donations and for some reason a roblox game for miraculous ._.

I remember there used to be a lot more gift cards

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Also, read #when_is_next_restock and #870329411986149536

[dire thistle]

breh

💀

So does that mean there wont be any new gift cards being added to the shop anytime soon? 💀

[marsh lantern]

No, it doesn't say that at all

They're always working to add new and more stuff to the marketplace, but we don't know which items or when

So keep an eye on the marketplace every now and then

[dire thistle]

oh alright then thanks

[kindred fog]

amazon cards still restocked ?

[west quiver]

GG @kindred fog, you just advanced to level 1!

[marsh lantern]

Check your marketplace to see if they're available

[kindred fog]

man they are 24/7 not exist

i mean u still put them inshop ?

or u removed them

[marsh lantern]

#when_is_next_restock #870329411986149536

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[dull schooner]

any tips for the propre fortnite event

[fickle ridge]

did they remove wheel spin thingy?

[marsh lantern]

Seems like it

It’s on mobile tho

[lunar pendant]

is there any way we can see thee update like if there was any changes to the app besides the spin wheel

[marsh lantern]

No

[wintry cairn]

Will the Free Buff Pass from Season 6 work in Season 7 if it was received at level 100?

[marsh lantern]

It should, yes

[wintry cairn]

Thanks

[strong fulcrum]

did they remove the free side from buff pass?

[toxic herald]

I don't see any gift card in shop

[twilit igloo]

is the spin wheel thing gone after update or is my client bugged on PC?

[limpid cosmos]

When will cs2 be compatible

[marsh lantern]

Pass is not active yet

[marsh lantern]

Send ss

[marsh lantern]

Seems like it's disabled on pc

[marsh lantern]

No info

[limpid cosmos]

it says in game status its online

[west quiver]

GG @limpid cosmos, you just advanced to level 1!

[marsh lantern]

That's on overwolf

It's not supported on buff yet

No need to copy paste...

Those are the status on Overwolf

CS2 is not supported yet on buff

[limpid cosmos]

shouldnt really say BUFF supported game status

[marsh lantern]

No. Overwolf supports more games than those there, but Buff supports only those there. CS2 is added to the list, but not tracking on the app yet

[hard verge]

where do i fing the free rewards of the buff pass?

[marsh lantern]

Wait 6 days until it’s active

[hard verge]

ok

thank you

[twilit igloo]

bummer, alright ty 🙂

[smoky pendant]

mo.eltaeb was softbanned.

[wintry harbor]

Just came here to check that, thanks. Side note, still works on the mobile app if you have it

[twilit igloo]

I do have it rarely use it mostly PC gamer heh - thanks for heads up have to get into app more often

[west quiver]

GG @twilit igloo, you just advanced to level 2!

[toxic herald]

what is ss

[magic inlet]

Ss = screenshot

[toxic herald]

ty

[charred crane]

i clicked on unsubscribe my subscription yesterday but still it says unsubscribe

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Lukskubik (Staff)

[charred crane]

it still say this from yesterday

i clicked on unsubscribe but it wont

[magic inlet]

Read again #support-en message

[marsh lantern]

There are items there

[toxic herald]

yes but usually there's some gift cards for amazon, riot, steam and there's nothing its normal?

[marsh lantern]

Yes

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[toxic herald]

Ok ty

[lone horizon]

is the free wheel for buff gone or does my app just have a glitch?

[magic inlet]

Currently is disabled PC but is still in the mobile app

[lone horizon]

ohh ok i see

thanks

[arctic skiff]

Wtf happened to the buff spin?

[marsh lantern]

It seems to be disabled on pc, it’s on mobile tho

[arctic skiff]

That's dumb asf

[near lodge]

@noble acorn @barren fiber in my buff app it's not showing valorant on shop pls help

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[near lodge]

@noble acorn @barren fiber I have been using buff for a week but it's never showed valorant on my app but it's showing in my friends app please help

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[frosty lynx]

does someone have tips for the kitchen race?

[magic inlet]

#announcements⭐ message

[west abyss]

Is it normal, that the buff app does track all your improvement like play and endless challenges, but doesnt give you the daily or weekly progress?

[smoky pendant]

the.forgotten.king was softbanned.

[solemn ibex]

Whats the difference between the buffpay store points and the buff points on the app? Aren't those the same?

[junior dragon]

Question about the buff pass: which cards can we choose if we reach the final rewards? is it only what's seen in the photo? Amazon, Roblox, Steam?

[vestal tiger]

any reason the wheel was removed/deactivated on PC? bugged etc?

[junior dragon]

apparently a bug

[marsh lantern]

Which gamer and mode?

[vestal tiger]

chaos

[marsh lantern]

Points are the same on the marketplace, but buffpay items are only for buffpay users, and I think that's only on Israel atm

[marsh lantern]

Apparently those 3 now, Roblox one is new. We'll know more in 6 days I guess

[marsh lantern]

Where does it say that?

[solemn ibex]

Oh okay, so it won't sync.. same account different points

[marsh lantern]

Wdym? Send ss pls

[junior dragon]

i saw someone earlier saying it's disabled on PC but still on mobile, so I think that's a bug?

[west abyss]

Clash royale. I get endless rewards but not the progress in weekly. And in daily i dont get the play 2 minutes when playing coin Master for at least 5 min

[quick walrus]

hello

[marsh lantern]

Doesn't have to be

[junior dragon]

Well that's even worse then

[marsh lantern]

It's just disabled, we don't know if it's a bug or a permanent thing

[marsh lantern]

#open-a-ticket explaining this issue

[quick walrus]

so does unturned work on buff???

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[vestal tiger]

i think actually it could be a bug, as for the past like 10 spins ive done, ive not actually had the buffs paid out to me from them

lmao

[solemn ibex]

Can I send you on DM please? Just incase

[quick walrus]

bruh unturned dosent work=(

[marsh lantern]

You were, but they weren't showing on the balance if you didn't restart the app

They were showing on transactions tho

[marsh lantern]

Sure

[astral granite]

if i got lvl 100 buff pass will i charge season 7 with money?

[magic inlet]

Unturned is only XP

[marsh lantern]

If you got to lvl 100 in this past season, you should get this pass for free afaik, but I can't really remember the last prizes

[astral granite]

my pass was premium

[astral granite]

there was free buff pass track + 20$ steam or amazon

if u were premium

[marsh lantern]

Then you should get it if you got to lvl100

[astral granite]

yeah i got lvl 100

[charred crane]

roblox

card when

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

bro

ive never seen it in the market

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[astral granite]

this one mate

so i have season 7 free right?

[charred crane]

what if i want it but im from another reigon

i never get it or theres a wayt?

way*

[marsh lantern]

You can't. Only your region's items

[marsh lantern]

You should

[sharp blaze]

In that case, it is better to use VPN or no ?

[charred crane]

f

[marsh lantern]

VPN will get your account banned

It's against ToS

So don't use it

[sharp blaze]

How ? They cannot know if you are using it lol

[marsh lantern]

I'm pretty sure they can...

[astral granite]

thank you

[sharp blaze]

Hmm, I am just impressed at this point...Is it normal to have 30k Buff points without being able to redeem anything ? My shop is legit empty all the time XD. Why not give raffles items into the store for extra buffs to pay, than it should be for. Would be much efficient.

[marsh lantern]

We don't handle this matters here, so we can't help you in that way. If you have any idea/suggestion on how to improve the app, #open-a-ticket and explain it with details there

[sharp blaze]

I know you don't, it is just so frustrating not being able to redeem anything. Anyway, have a great day :).

[copper silo]

I got emailed a promo code but it doen't work, is there some known issue or am I the first one to discover this? (It arrived 37 minutes ago)

[marsh lantern]

#open-a-ticket

[lilac robin]

Hi guys, I had a question about buff

I just opened buff today and I my free buff spin wheel isn't showing up anymore on the home page

I already opened and closed it and restarted my computer but still no wheel shows up

[cosmic star]

dont worry it is for all of us

[lyric phoenix]

nothing worked, doesnt count clash royale at all

[lilac robin]

oh okay, thank you!

[magic inlet]

Currently is disabled PC but is still in the mobile app

[arctic skiff]

Anyone know why they took it away? cause that's stupid asf

[west quiver]

GG @arctic skiff, you just advanced to level 1!

[manic seal]

took away what

[arctic skiff]

cringe

[magic inlet]

User has been warned bot is slow

[manic seal]

no info

[blissful cipher]

the buff wheel is missing on PC

[magic inlet]

Currently is disabled PC but is still in the mobile app

[blissful cipher]

and i cannot find the "earn more" page to check the status of an offer ive been working on

[quartz adder]

How long is wait time for a ticket response? Ive been waiting like 3 days and the problem still isnt solved

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Lukskubik (Staff)

[ancient osprey]

hi I do the tasks but it doesn't count

[magic inlet]

What task

[ancient osprey]

buff game task

challenge

[magic inlet]

Which game and game mode

[ancient osprey]

all

[magic inlet]

which

[ancient osprey]

Cs Go, Minecraft, Valorant

[magic inlet]

CS2 is not supported yet

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[magic inlet]

Did you earn some buff points in match ?

[ancient osprey]

I last won 2 years ago, I returned to the buff 1 week ago

[magic inlet]

Did you earn some buff points in match (Valorant) ?

[ancient osprey]

I do Valorant and Minecraft missions from the original game, but it doesn't work in the buff.

[ancient osprey]

I last earned 2 years ago in Valorant but I can't earn now

[magic inlet]

I think you're ignoring my message, please don't ignore it or I won't help you. Did you earn some buff points in match

[ancient osprey]

I replied to your message

[west quiver]

GG @ancient osprey, you just advanced to level 1!

[magic inlet]

Yes or no

[ancient osprey]

no

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[ancient osprey]

I did it but didnt work

[magic inlet]

Did you follow all those steps

[ancient osprey]

yes

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[ancient osprey]

I did it

[magic inlet]

and ?

[ancient osprey]

didn't work

[magic inlet]

Send ss your Overlay&Hotkeys

[magic inlet]

You haven't reinstalled Overwolf

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[ancient osprey]

I did it but time has passed

but I try it again

thank you

[ornate belfry]

Did you guys get rid of the free spin wheel i just looked on my pc app and its not there anymore??

[magic inlet]

Currently is disabled PC but is still in the mobile app

[ornate belfry]

when will it be back up on pc?

ill do it on mobile for now shoot

[astral granite]

Can i find the free premium pass in inventory or how can i activate it in season 7?

[magic inlet]

No info we don't even know if it's coming back

[magic inlet]

Your buff pass will be activated as soon as season 7 starts

[austere canopy]

when are the API servers getting fixed

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[ember bronze]

relou

[austere canopy]

wtf

[ember bronze]

mai fruends

[astral granite]

automatic?

[smoky pendant]

thaiscarlagamer has been warned.

thaiscarlagamer was muted.

[silver ravine]

Personally, why is the ''frozen account'' a feature?

[marsh lantern]

It was for inactive accounts afaik

[silver ravine]

ye but why do we need to disable inactive accounts?

[analog vector]

Where are the steam gift cards?

[coral skiff]

where are you from

[west quiver]

GG @coral skiff, you just advanced to level 1!

[analog vector]

Belgium

[coral skiff]

i was looking for steam giftcards too

[coral skiff]

do you have any diffrent gift cards

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[analog vector]

Nope

Holy damn i looked on their website and i think they upped the 10 euro price by a lot

[analog vector]

I also see like 2 bundels for neverwinter and startrek online

[coral skiff]

i have only these

[analog vector]

Same

[coral skiff]

all i want is the giftcards

[magic inlet]

#off-topic-english please

[analog vector]

On their website it´s 2200 coins for 10 euro card

Which is ridiculous

[marsh lantern]

#off-topic-english

[analog vector]

Where are the steam gift cards?

[west quiver]

GG @analog vector, you just advanced to level 2!

[marsh lantern]

Out of stock

Read bot above

[analog vector]

😭

[coral skiff]

are they in all countries?

[analog vector]

Is it true that it´s 2200 coins for 1 gift card ?

[marsh lantern]

You can only see items redeemable in your region and global, so idk about other regions

[marsh lantern]

I think so

[coral skiff]

do you have steam giftcard in your thing

[analog vector]

Thats like more than 1 year of playing lol

[analog vector]

I mean they did 3 years ago

[marsh lantern]

No

[coral skiff]

any giftcards at all?

[marsh lantern]

I don't think that matters tbh

[coral skiff]

ok 1 more uqestion

[analog vector]

On the website it says they have steam gift cards lol

[silver ravine]

why is there a need for inactive accounts to be frozen

[coral skiff]

does this work

[marsh lantern]

Yes

[marsh lantern]

No info

[coral skiff]

do you have to record it?

[silver ravine]

wdym no info

[marsh lantern]

Nop

[marsh lantern]

We have no info

It was months ago

[coral skiff]

thankes

[smoky pendant]

ham_der_conrad has been warned.

[silver ravine]

bruh

[analog vector]

Bruh

[silver ravine]

so my saying was probably correct

[marsh lantern]

No

[marsh lantern]

If you don't have questions, go to #off-topic-english

[silver ravine]

no reason to disable accounts without making something that automaticly reenables them by request

[west quiver]

GG @silver ravine, you just advanced to level 1!

[silver ravine]

dum system

[marsh lantern]

There might be. Just not public

[silver ravine]

chineese scam company?

[marsh lantern]

Go to #off-topic-english

[silver ravine]

but it is a question because of the question mark wtf?

[marsh lantern]

You know the answer is no...

[silver ravine]

not in my non american country :

[wise orchid]

Also, I do not have the premium elite Role

How does one get the role?

[marsh lantern]

#premiumrole-request

[solemn ibex]

buying tickets takes points but doesnt give tickets...

[marsh lantern]

Close overwolf on your task manager and open buff again

[solemn ibex]

no difference

dam

[marsh lantern]

Check your transactions to see if they were deducted

[wild hornet]

I see that they removed the BUFF Wheel on desktop. Was it moved or is it a mobile only option now?

[marsh lantern]

No info, it seems to only be on mobile now

[wild hornet]

okay thanks

[neon scroll]

how i can get this if link was expired? or it's old action?

[marsh lantern]

We don't handle that here, contact their devs

[neon scroll]

thanks

[spiral nimbus]

What happened to the spin wheel and "watch ads for buff points" buttons?

[marsh lantern]

They seem to be disabled

[analog vector]

It´s a scam. If you want a steam gift card you need 2200 coins, you get on average 1,85 coins if you win 5 matches on brawl stars for example, you will need to do this 1,189 times so let´s say you win 50% of your matches that means you need to play around 12000 games to get 10 euros.

And if you even manage to do that you will never get the gift card cuz they say they are sold out. THEY actually don´t sell them.

[marsh lantern]

You can't say it's a "scam", just because you haven't been able to get a specific card. Some cards are out of stock and have a lot of demand too. Your "math" is just wrong tbh. You aren't counting with boosts, premium, battlepass, challenges, best plays, etc. It does take grind, of course, it's free at the end of the day.
Before accusing of anything, check #1005847190385729706 - and, also, send your own proofs proving that is such a scam

Anyways, you can complain freely on #off-topic-english

[analog vector]

Bruh you need to pay to get the boosts and battlepasses XD

[marsh lantern]

No?

Some boosts are free

[analog vector]

So you better buy your own gift card lol

[marsh lantern]

Ofc you can pay for some features and boosts, but that's just like any other app

[marsh lantern]

Go buy it then! And also go to #off-topic-english

[analog vector]

Biggest scam app ever tbh 😂😂😂

[marsh lantern]

You're just gonna repeat "scam" and not even read, so... Just do it in the right channel and don't flood this one #off-topic-english

[analog vector]

Nah dude i´m supporting everyone here so they don´t spend years doing this and gain nothing from it.

[smoky pendant]

castratieheer has been warned.

[analog vector]

XD

[marsh lantern]

Support them on #off-topic-english

[coral skiff]

why did i get a virus from it?

[marsh lantern]

What? Give more details pls

[analog vector]

It wouldn´t surprise me if it´s a bitcoin miner that ruins your device XD

[smoky pendant]

castratieheer was muted.

[coral skiff]

i got a anti virus and it said i had a trojan from buff

[west quiver]

GG @coral skiff, you just advanced to level 2!

[marsh lantern]

No, check how much ram/cpu does buff use. It really doesn't use much...

[marsh lantern]

Send ss if you can, but it seems a false positive

[spiral nimbus]

I never get any buffs from mobile games like clash royale or brawl stars. Buff tracks my games but I don't recieve any buff points when I hit "claim"

[marsh lantern]

Did you check your transactions?

[spiral nimbus]

Yes, nothing shows

[marsh lantern]

#open-a-ticket and explain this issue pls

[woven iris]

its been months and r6 still dont track 😦

[hard verge]

buff isn t foolowing my progression in mobile fo exemple when i did my 5 wins in brawl stars it only shows 3 and after about 5 minutes it goes to follow my progression of 5 victories

?

[glad orbit]

you get more points playing pc games

[hazy lion]

hello. If i complete cleaning challange in fortnite , where do i subbmit it?

[west quiver]

GG @hazy lion, you just advanced to level 1!

[hazy lion]

under 2 minutes

[marsh lantern]

It should track automatically

[magic inlet]

I don't understand your question

[hard verge]

So my ingame progress isn t synchronised with buff

i play brawl stars on my phone nd have the app installed on both my pc and the phone

and whenever i check on my progress in quests on my ps in Buff

my progress isn t regestered anad doesn t show up

for exemple i have a quest of winning 10 matches in brawl stars

after 6 wins i check on my pc and everything is ok but after 4 more wins ,icheck my progress and i find it blocked at 6 wins

and it happens with every game that i play on the phone

to put it all in a nutshell,all my progress in quests blocks at a certain point afterwards whether i close the pc or Buff and reopen it my progress on BUff quests is still the same

[west quiver]

GG @hard verge, you just advanced to level 1!

[magic inlet]

You must often go to the mobile app to go to Rewards -> Games -> Scroll down and update BS (Endless challenge). And since the challenges cannot be automatically restored (PC), go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[hazy lion]

one more question

why is there cs:go and not cs:2 on buff pc

[magic inlet]

CS2 is not supported yet

[hard verge]

so i have to claim my progress on mobile for it to count in my pc ?

ok

[hazy lion]

sorry one more

why is there option for brawl stars on pc if its not supported

on PC yet

and there is weekly challanges on pc and on phone its for premium

[magic inlet]

You can play on PC, but you must have a verified account with the same link

[magic inlet]

I don't have an answer to that, sorry

[hazy lion]

np

[wise orchid]

I can't tell if I have recieved all of my Monthly buffs

I know I MIGHT be missing one

But I do know that I'm missing 1 buff box

[magic inlet]

Check ''Explore Buff Boxes''

[wise orchid]

Already did

I'm saying I only opened 1

Not 2

[magic inlet]

When did you pay premium elite

[wise orchid]

I wanna say sometime in early to mid January

[chrome anvil]

Hello

Can i redeem anything with buff coins

In clash of clans and clash royale

[wise orchid]

Yes you can

Just know that it's not instant, but you will recieve it

Check the marketplace

[chrome anvil]

There are no items in market place for clash of clans

[magic inlet]

You still haven't received it?

[wise orchid]

I gotten one

I'm looking back on the exact date

[chrome anvil]

In clash of clans or clash royale

[wise orchid]

But I know I did get it in January

It was fully activated in February

[magic inlet]

Lootbox you should only get 1 for free

[chrome anvil]

What else can buy in clash of clans

[wise orchid]

But it says Monthly Lootbox

[ornate belfry]

why did you guys get rid of the free spin wheel on pc?

[magic inlet]

Currently is disabled PC but is still in the mobile app

[wise orchid]

So it's coming back

Right?

[nocturne scaffold]

Does the 150% 200% and 500% bonuses for premium affect the 10 BUFF coins given out for completing the race? Would I get 15,20,50 or still the 10 if I had the premium?

[haughty vigil]

So are they even attempting to bring CS2 to buff? It's been over 190 days since CS:GO was removed completely so at the very least why not just remove it on the app?

[marsh lantern]

You'll get 10 points each time, that doesn't change

[marsh lantern]

We have no info about it, but you can ask on a ticket #open-a-ticket - I guess they're working on it tbh

[queen token]

when i play league of legends i cant make weekly chelenges, why?

[indigo pasture]

why cant I spin the wheel anymore

[ivory hill]

it's still on the mobile version if that's any consolation

[charred crane]

Is the $20 riot coming back?

[wet heart]

i bought the buff pass yesterday i come back today and it says i can buy again as if i didnt already buy it 😦

[manic seal]

shows any error?

[manic seal]

its disabled on pc

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

you probably get it when the season starts

but you can send a ticket #open-a-ticket if you wantt as well

[wet heart]

naw but like

it said season will start in wtv days

i come back next day

and now a purchase option

[manic seal]

yes a bug. you probably will get it when the season starts

[austere canopy]

give me a waffle rn

[twilit oar]

is purchase take time ?

[west quiver]

GG @twilit oar, you just advanced to level 3!

[tepid geode]

why'd they disable the spin wheel?

[austere canopy]

boys i am screewweeed i gotta wake up after 3 hours

yeah u heard me

WAKE UP

gotta wait for that valorant night market🗣️

[twilit oar]

i just bought premium elite and got nothing

[austere canopy]

it's only taday i think

[austere canopy]

next season

itll start next season

i think

one of the admins answered that ealier

[twilit oar]

wow

ok

[austere canopy]

but it for me ples

ples

[mental crow]

hi i forgot to claim all my level rewards from the previous season is there a way to still claim it?

[austere canopy]

rip?👻

[manic seal]

restart overwolf

[manic seal]

nope

[mental crow]

wow

thanks

[twilit oar]

still nothing

[manic seal]

can take up to 24hrs, otherwise send a ticket #open-a-ticket

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[pale mortar]

why was the free spin wheel and the watch ads removed from the PC app??

[west quiver]

GG @pale mortar, you just advanced to level 2!

[tardy wasp]

where is the buff wheel?

[west quiver]

GG @charred crane, you just advanced to level 1!

[manic seal]

depends on the tracker

[manic seal]

no info

[manic seal]

was removed for now

[tardy wasp]

is it coming back?

[manic seal]

no info

[nova moss]

my buff store only has some plants and nothing else

what can I do

my buff store only has few items and no gadgets

Are UCs always premium

[noble urchin]

hi so i bought the best premium subscription on buff and didnt it say that you get a 20$ steam gift card after 48h after purchasing, cuz i never got it? (it was during the eastern times)

[nova moss]

is buff dead now?

[noble urchin]

no its working for me

[manic seal]

was it yearly

[manic seal]

these are the items you can get for your region rn

other are out of stock

[stark marsh]

The Buff Wheel disappeared from the Lounge in the app two days ago. Any ideas?

[noble urchin]

no it was a yearly subscription

[manic seal]

i thought that was i said

if it was yearly send a ticket #open-a-ticket

[manic seal]

same for everyone

[heavy sierra]

wsp

[kindred fog]

why it shows this error ?

[eager heron]

A

[kindred fog]

i'm trying to join it

@manic seal

[smoky pendant]

ac_legend has been warned.

[young scaffold]

Does anyone know what time the buff marketplace refresh and have the cards come back out?

[outer hatch]

was there an update today that removed the wheel spin because it was there yesterday but when i booted up buff it was replaced by a buff box

[manic seal]

check if you are using the right code

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

yes

[outer hatch]

is the wheel permanently gone or will it come back

[manic seal]

no info

[inland cloak]

So I don't have an issue, was more so curious. I noticed like last week, before the Buff Pass ended for the season, playing Time-Based games gave me different amounts of XP. What I mean is, I could play a game like Legion TD2 for like an hour and get say 130XP or so. But when I played a game like Horizon, I could play for like 3 hours and only get a max of 5 XP. I was curious as to why that is?

[crystal plover]

is the spinning wheel removed permanently?

[manic seal]

did you play with controller

[manic seal]

no info

[inland cloak]

No, both games were keyboard and mouse.

[manic seal]

for some reason buff didnt detect your game at all, so you got 5xp, usually happnes when you play with a controller but might be another reason

you can send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[mental crow]

waste 50 levels on unclaimed stuff.. f

[river bridge]

I logged in a few days ago and didn't see the 4 hour prize wheel, and still haven't seen it. Was it's location changed?

[hot fern]

Is the wheel gone?

[manic seal]

Removed wheel for now

[manic seal]

Yes

[hot fern]

Why

[manic seal]

No info

[hot fern]

Uninstalling until the wheel comes back

[main goblet]

hello, I was able to win a €10 card with the defi mr. Clean, but when I received it I got $10 and not €10 as indicated.

[olive sparrow]

so we cant get that miserly amount of points from the wheel now huh

[marsh lantern]

It is 10$, not euro

[marsh lantern]

You can on mobile

[smoky pendant]

freakygoku.ttv has been warned.

[radiant meteor]

my fortnite tracking isnt working

[marsh lantern]

What mode? Although it's unstable #game-status

[ornate belfry]

lmao the mods crack me up in here sheeeeeeesh

[west quiver]

GG @ornate belfry, you just advanced to level 2!

[ornate belfry]

keep getting warned

LMFAO

[smoky pendant]

freakygoku.ttv has been warned.

[marsh lantern]

@ornate belfry You can go to #off-topic-english to rant, complain, chat, whatever you want, but not here. That's why you're getting warned

[visual oyster]

Is there a way to get mc account from buff points?

[marsh lantern]

Check if it's on your marketplace

[visual oyster]

It isn't and that is why I'm wondering if it's possible in general

[marsh lantern]

It was months ago, but I haven't seen it in a while now

[visual oyster]

Do you think it will e there someday?

[marsh lantern]

No info, sorry #when_is_next_restock

[visual oyster]

thx

[vague warren]

what's with the dots eco items in the marketplace? i've been using buff for over a year and a half and haven't managed to get anything so i've started using my coins to go full druid mode before i uninstall, planting trees, marine life, carbon offset etc., but half of what i purchased doesn't even show up in my inventory and my e-mail certificates haven't arrived either...

are they even planting trees 😆

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. If you haven't received your certificates, send a ticket explaining the issue #open-a-ticket

[marsh lantern]

Yes

[vague warren]

all of the eco items are global tho, and i can see all of them in the marketplace, but only SOME actually show up in my inventory after i buy them... seems like a bug... i've restarted buff and OW plenty of time in the past few days and they still don't show up

[marsh lantern]

Did you receive it on your email?

[vague warren]

i got the verification code on my e-mail and finalised the purchase... there's nothing else to it, i don't think... there's an e-mail after saying: 'use the link/key to redeem' but the link is literally the text: 'email is coming within 24 h with your certificate', there's nothing to click

[marsh lantern]

#open-a-ticket explaining this issue

[vague warren]

ah

ok

cheers

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[vivid ember]

Has BUFF abandoned the SEA region marketplace? I barely see anything except BUFF's own crap and UC. I know what you're gonna say, "We don't know when any of the items...." and link me to #when_is_next_restock and out of stock channel. Here's the question, Will requesting to BUFF support by email to focus a bit on regional marketplace worth it. Will it even matter?

[marsh lantern]

You can try

[vivid ember]

I see. I'm racking up +5000buff pts but they're useless rn. May as well try I suppose.

could you provide a direct link?

[marsh lantern]

#open-a-ticket

[vivid ember]

thanks

Just wrote a big one. I feel like i'll be ignored.

could you link me to the place where i can checkup on my ticket status?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[radiant meteor]

zero build on ps 4

[marsh lantern]

Buff only works in Windows and mobile

Not console

[radiant meteor]

i read that it says it works on ps too

[marsh lantern]

Where?

[radiant meteor]

on the internet

so damn

well i guess buff is going to the trash then

[charred crane]

yo

can i earn points whit xbox cloud gaming cuz i play on my laptop and i use xbox cloud gmaing

[marsh lantern]

Nop

[charred crane]

bruh

why

[marsh lantern]

Cloud gaming is not supported

[charred crane]

but why

[marsh lantern]

Because it's not, we don't have more info about it

[charred crane]

ok

ima have a talk whit admins

[marsh lantern]

[shell anchor]

is there a way to get vbucks through buff bcuz it never seems to be on marketplace

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

#when_is_next_restock #870329411986149536

[shell anchor]

is there any way to change your region?

[marsh lantern]

Nop

[shell anchor]

oofff

[hybrid glacier]

hello do you know why I can't buy Valorant cards with buff

[shell anchor]

u can tho

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[arctic marlin]

why can i not see the giftcards i can only see like 8 of them on the marketplace

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[arctic marlin]

ye but my brother can see the riot games giftcards

but i cant

and whe live in the same region

[marsh lantern]

He might’ve used vpn/proxy. That goes against ToS and their account can be banned

[arctic marlin]

he didnt

he legit just went on

and im from eu

[marsh lantern]

Which region are those items?

[winter kayak]

where did the wheel of points go?

[arctic marlin]

what

[marsh lantern]

Disabled on pc, you can use it on mobile

[winter kayak]

is it perma disabled?

[marsh lantern]

The items he sees, which region are them?

[marsh lantern]

No info

[arctic marlin]

eu

[winter kayak]

ah ok thanks

[marsh lantern]

Which item is it? Send ss if you can

[arctic marlin]

its 5 dollar gift card

[marsh lantern]

Send screenshot if you can pls

[arctic marlin]

idk hes not home atm

[west quiver]

GG @arctic marlin, you just advanced to level 1!

[marsh lantern]

Give more info then pls, that’s pretty vague

Like which platform is it for?

[arctic marlin]

riot

[marsh lantern]

Global, EU or your region only?

[arctic marlin]

idk

[marsh lantern]

[arctic marlin]

he just told me he had valorant gift card costs 800 points so i asked where do i find it he said in the market

[marsh lantern]

It was on stock a few weeks ago, it’s been out of stock

[arctic marlin]

ok

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[umbral prairie]

Wen't we supposed to get a free buff pass on the completion of the previous one? I got $20 only

[marsh lantern]

#open-a-ticket explaining this and showing proofs if you can

[marsh lantern]

Battlepass is not active yet

Wait until it’s active

[umbral prairie]

Okay Thank you. Will do

[wheat topaz]

Just signed up, but I only got 30 as a signup bonus instead of 90, how do I fix this?

[marsh lantern]

#open-a-ticket

[wheat topaz]

thx

[manic chasm]

@everyone

uhh

i did this to get banned?

[marsh lantern]

If you sent a ticket, wait for an answer

We don’t handle administrative stuff here

[marsh lantern]

?

[manic chasm]

like from the server

this discord server

why doesn't mentioning everyone ban me

[west quiver]

GG @manic chasm, you just advanced to level 1!

[manic chasm]

what.

what does it mean "buffbuddy"

[marsh lantern]

Check pinned messages in #bot-commands

[manic chasm]

oh

but i still didn't understand why i didn't get banned

or muted

[marsh lantern]

Tagging everyone does not work on this server

If you don’t have any question about the app, just go to #off-topic-english to chat pls

[manic chasm]

oh ok sorry

[silent radish]

Hello, is there any chance to unfreeze an account?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[silent radish]

thank you

[uneven island]

Hi guys, for some reason Buff recognises I am playing R6 but can never track the session so I end up getting no BUFF coins nor XP. Is there a way to fix this?
I am playing in Ubisoft Connect, if that helps.

[marsh lantern]

R6 is down on buff

[uneven island]

This issue isnt new though. I have been playing Siege for one year and I have never been able to get Buff to work with it.

[tall bobcat]

do you guys see the daily spin anymore on the desktop app? the layout changed on mine and i don't know where to find the free buff wheel

[marsh lantern]

It's disabled on pc, but you can spin it on mobile

[tall bobcat]

oh ok got it thanks

[timber ledge]

The Heartstone weekly challenge level 1 says "win 3 matches" i have played and won multiple games during the week but it is still at 0.
Anyone knows whats up?

[west quiver]

GG @timber ledge, you just advanced to level 1!

[sick crater]

i have a few questions, Can i get Dead by daylight chapters in buff? how does buff get the skins? does buff do anything with my computer when i downlod or use it? does buff support every game? how good is the ratio of playing to getting pait out?

[marsh lantern]

It seems it does not track correctly. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check your marketplace to see what's available in your region. Afaik Buff does not sell skins. Buff barely uses any ram/cpu, but you can check that manually on your task manager if you want. Check bot below to see what games are supported. It depends on how much you play, if you have any boost active, premium boost, challenges, etc., so it's impossible to say

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[twilit igloo]

did watching ads for 1 buff get removed or is my PC client bugged?

[marsh lantern]

It seems to be disabled

[twilit igloo]

ahh bummer, ok ty

[hallow solar]

hi guys, i have a problem and please help me out. Im not seeing many itmes in my marketplace like amazon shopping cards, riot cards and all i onlt see like 7 items in my parketplace but it was all fine long time ago i used to see everything in my marketplace.

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them. Check the marketplace every now and then to see if there are new items, and also check raffles.

[hallow solar]

in raffles i see riot and amazon cards so is it cause of out of stock?

[steep maple]

Hey im new to buff, And im trying to get points from roblox how do i get points from roblox?

Hello???

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

Roblox gift card is only US (marketplace) but you can also enter the raffle to win a robux card. The more tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[hallow solar]

thanks a lot and i hope it restocks

[steep maple]

So i cant get points by playing roblox? @magic inlet

[magic inlet]

Roblox is only XP

[steep maple]

Well

how can i get points?

then

[magic inlet]

Play event-based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[steep maple]

@magic inlet Sorry im kinda slow, What do you mean by event-base games?

can you tell me an example?

[smoky pendant]

imnotdavid_lol has been warned.

[steep maple]

How did i got warned?

[magic inlet]

Event-based are games that earn XP + Buff points

[magic inlet]

Read DM Dyno

[steep maple]

dyno?

ooh

so i cant ping staff's?

[magic inlet]

#info-and-rules

[sick crater]

are these all games buff supports?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[sick crater]

do i have to downloed buff to open this?

[magic inlet]

There you will find another games that are supported

[sick crater]

how can i open the webside?

[magic inlet]

?

[sick crater]

the app

[silver perch]

it shows you on the app lol

[sick crater]

jes but their is not a link?

[silver perch]

theres no link

[sick crater]

then how can i open the app

[silver perch]

from overwolf

[magic inlet]

Do you have the buff app downloaded ?

[sick crater]

no

[west quiver]

GG @sick crater, you just advanced to level 1!

[magic inlet]

https://download.overwolf.com/install/Download?PartnerId=3762

[sick crater]

can someone just check for me if dead by daylight is suported

[silver perch]

yea only for xp tho

[west quiver]

GG @silver perch, you just advanced to level 1!

[sick crater]

ok thank you

[sick crater]

then i wont downlowt it

[silver perch]

kk

[humble nova]

for the mobile app, my friend has 2 different types of quests that he can do from two different sources and i only have the revu one. do i need an update or why can't i see both?

[spring sage]

hello

how to solve this problem

also why challenges are not working?!!

[manic seal]

what gamemode did you play

[manic seal]

tasks depends on region and device

[spring sage]

unrated, escalation

[spring sage]

how to know what regions and devices?!

[hallow solar]

is riot points available in buff marketplace inrwanda

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

Send ss of that

[manic seal]

No one can

[manic seal]

You can go to your marketplace and check

We dont have a list of every prize for every region

[hallow solar]

its not there but i used buff long tme ago it was there verything was there but now its only in raffles

[manic seal]

means thats out of stock

or not available for your region

i believe theres a global version tho

[hallow solar]

so it should be there right?

[manic seal]

if its on stock yes

[hallow solar]

should i send a screenshot of my marketplace

[west quiver]

GG @hallow solar, you just advanced to level 1!

[manic seal]

no need; If you dont see it means that its out of stock or not available for your region

[hallow solar]

but i downloaded buff for riot points and i was sure it was there cause i used to have buff to get gta 5 and it was there

[manic seal]

means thats out of stock

wait for a restock

[hallow solar]

ok thanks

[hallow solar]

but not only riot points steam and amazon playstore cards are also not there but its all in raffles

[manic seal]

disable the other plugins you have then do this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

If you dont see it means that its out of stock or not available for your region

[floral python]

my friend used the referral link i sent him and he earned 5 buffs from playing games so why have we not gotten the reward for doing it?

[manic seal]

last time i checked it was 30 points by gaming before getting the referral bonus

[manic seal]

seems like they changed it
did your friend earn 5 points by gaming only? not bonuses

[floral python]

we play val and he has earned over 10 buffs from playing it

but it still wont give us the 30

[spring sage]

I did, closed the game and then started it after closing both the game and Buff, the buff didnt start auto

[west quiver]

GG @spring sage, you just advanced to level 1!

[manic seal]

if in your friends transaction shows that he earned more than 5 points by gaming without bonuses (premiu, seconds screen bonus, bp bonus and other kinds of bonuses, only game earnings), and you checked your transactions and his transactions and didnt see the record for the 30 points, and you checked that after 24hrs, send a ticket #open-a-ticket

[manic seal]

did you disable the other plugins as i said

[floral python]

ok

[spring sage]

yes and left only Valorant

or do you mean the insight captures and valo tracker?

[manic seal]

no need to disable other games, just plugins of valorant

[spring sage]

ok

[manic seal]

and remember closing buff from the system tray

[spring sage]

could be this the problem? Auto-launch is off ...

[spring sage]

it works now ... thanks ♥

[manic seal]

yw

[manic seal]

and yes

[proper drum]

Can someone help, I tried logging in and my acc is frozen

I think because I didnt use BUFF for a long time

what do I do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[proper drum]

I alr filled it cuz I searched the historu\

: )

[misty orbit]

Hey I was wondering when will I receive my buff box

[long basalt]

guys i have a question for the mobile games

on the pc app, theres coc, brawlstars, and other games liike that

would i just use blue stacks

[bright hemlock]

the fortnite Mr. Clean promo stopped recording after midnight last night, is it done or is there a cap on Buff's?

[manic seal]

wait for the account unfreezing

[manic seal]

after every payment of the premium and after 24hrs of it you should

[manic seal]

whats the question

[misty orbit]

I signed up for the year one. So it should come the day after I signed up?

[manic seal]

i didnt read that there was a cap, but maybe, you can send your logs in #open-a-ticket asking

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

yes

[misty orbit]

Thank you

[eager oxide]

Hello i have a problem, Yesterday i buy the Buff Pass but the next day its standing again "buy Buff Pass" can someone help me there or schould i write a ticket?

[charred crane]

@magic inlet hi ^.^ need help

[long basalt]

how do i play the mobile games and get rewards

on pc

[manic seal]

you probably get it when the bp starts

[manic seal]

the games are intended to be played on mobile, if you find a way to play them on pc good

[eager oxide]

Okey thanks ^^

[smoky pendant]

justaangel has been warned.

[rapid wraith]

its been over 2 weeks since my unfrozen request due inactivity

[long basalt]

but when im on mobile, only quests appear, not game challenges

[civic zinc]

It's not letting me claim my reward

[magic inlet]

Restart overwolf, play another match of the same game and click on claim again

[remote void]

Can you get riot cards in eu

[trail token]

when will steam cards be in the sshop again (I don't see it in the store)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[acoustic mango]

how do i conet my valorent acount to buff?

[smoky pendant]

elliot_o has been warned.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[maiden gulch]

dat wallpaper is fire 🔥

[trail token]

ghost ping?

[tepid geode]

whyd they disable the spin wheel on pc? is it going to stay disabled?

[charred crane]

No riot card in eu?

i'm seeing this since 1 month

where is steam, riot card?

Nobody wants planet stuffs so they don't get sold. Common @noble acorn Do something. We want gift cards not this.

[marsh lantern]

No info

[marsh lantern]

Look on PC. You won't find them on iOS due to Apple's restrictions

[charred crane]

I mean now i'm outside so i shared via iphone. But also on pc it doesn't show any gift card.

Please put gift card

I check every hour every minute every day but there is no gift card 😡

We all are frustated 🥺

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[charred crane]

You've always issuse with stocks

it never gets back on marketplace

[humble nova]

we're on the same type of device in the same region

[west quiver]

GG @humble nova, you just advanced to level 4!

[swift cove]

I put in a support request(97865), but haven't received a reply in over a week. Can you look into it please?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Ali 🌻 (Staff)

[blissful turtle]

does anyone know how long it will be before rainbow six siege is going to be working again?

[marsh lantern]

No info, sorry

[blissful turtle]

i was wondering because it has been broken for like almost a year now

[charred crane]

how i can unfreez my account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[charred crane]

I did it

how much does it takes??

[bright shoal]

What happened to The Buff Wheel

[marsh lantern]

It says on the form

[marsh lantern]

Disabled on pc, you can still use it on mobile

[charred crane]

7 days

[bright shoal]

https://tenor.com/view/why-dr-edison-cardos-gen-v-how-come-for-what-reason-gif-6300089088558201371

[charred crane]

Because they want probably

[wet heart]

my stuff still not fixed

[west quiver]

GG @wet heart, you just advanced to level 1!

[wet heart]

i bought buff pass then next day it said i could buy it again

[verbal pollen]

Guys i just finished the map under 2m but how to redeem the gift card or something I'm new in buff so i hope that anyone could help ne

[marsh lantern]

Wait until it’s active

[marsh lantern]

#open-a-ticket

[vapid forge]

how do you earn buff points even if your on console

[marsh lantern]

You can’t on console

Only windows and mobile

[wet heart]

wdym wait until its active when i bought it it just said it starts in like 4 days or wtv but next day it gave a purchase option

[marsh lantern]

So wait until it’s active to see if the purchase went through. Which it probably did and it’s just a visual bug

Not much you can do until it’s active

[vapid forge]

L

[west quiver]

GG @vapid forge, you just advanced to level 1!

[vapid forge]

should add smth for console

[alpine marsh]

Hi any tips on getting that fast

[harsh perch]

what happened to my spin wheel its gone?

[fiery tree]

When is the restock happening?

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

yes

[gilded narwhal]

Stock hours run out as soon as stock arrives, I can't buy it

[amber niche]

how many buffs does 20$ of valorant points cost

[charred crane]

it doesnt even load xd

[gilded narwhal]

the same thing happened

[kindred fog]

it doesn't send verefication code to g-mail

[manic seal]

shows any error?

[manic seal]

i think it was like 2800

[charred crane]

"last purchase 8 min ago" bro it didnt even load 😭

[kindred fog]

dude i want to buy 60uc

no emails sent

how can i fix that

[manic seal]

you got rate limited; you reloaded the marketplace too often. wait 10-15 min so you can see the market again

[manic seal]

you got rate limited; you reloaded the marketplace too often. wait 10-15 min so you can see the market again

[manic seal]

check spam and check that you are checking the right email

[kindred fog]

i bought one already

[manic seal]

check spam and check that you are checking the right email

[kindred fog]

i waited 5 mins

don't sent again

i checked spam

[manic seal]

restart overwolf

and try again

[kindred fog]

did it 3 times already

nothing work

i tried to buy different things nothing send e-mails

[manic seal]

maybe you got rate limited, try again in 15-20 min

[kindred fog]

why will i get it
i only bought 1

this is insane

[north nest]

where is the buff wheel at? I just updated and there's no wheel now? Am I missing something?

[tardy compass]

does anyone know when the 10 dollar steam gift card comes back in the market? it's not out of stock it's just not there at all

[devout beacon]

yeah, its been missing from the pc app for a while now, but its still on mobile

im not sure why

also i have the mobile app and i've already completed several quests on it, but i guess that was before these showed up

[north nest]

Alright, thank you

[manic seal]

if you mean global, #when_is_next_restock #870329411986149536

[manic seal]

removed

[manic seal]

send a ticket #open-a-ticket

[kindred fog]

how do i change my region to usa

[west quiver]

GG @kindred fog, you just advanced to level 2!

[marsh ice]

why is the pc wheel removed...that was one of the best thing i always do lol

so is the earn more tab by watching ads

[manic seal]

are you from usa

[manic seal]

no info

[marsh ice]

i hope something is better to replace it..

[kindred fog]

yes

but i'm temporarily in egypt

a visit

[manic seal]

if you have a valid usa citizenship you can talk with #open-a-ticket people so you can get usa marketplace when you are in usa

[kindred fog]

you mean i can't get usa marketplace while i'm in egypt ?

[manic seal]

nope

[weak blade]

for the mr proppe fortnite race how do you get the buffs or rewards??

[fair acorn]

how do we even know these ppl that won are even real

i want proof👉 👈 🙏

can someone respond

[west quiver]

GG @fair acorn, you just advanced to level 1!

[manic seal]

just by playing with buff on afaik

[manic seal]

#1005847190385729706

[manic seal]

yes

[fair acorn]

why does he have custom bots in his bio???

[weak blade]

it didnt work for me

[copper onyx]

buff doesnt work with steam games for me, when i open the game i immediately get the notification "buff didnt track any matches this session" tried with halo and r6

[naive solar]

how do i do

[weak blade]

it doesnt work

[copper onyx]

huh

like it just doesnt

[merry night]

Is it normal I dont have the option to redeem my free buss pass from completing the season 6 one?

I had the option a few days ago but now when I updated, its not giving me the option

[upbeat lava]

guys when is the wheel coming back on pc???

[manic seal]

wym

[manic seal]

send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

r6 is down in buff

and for halo send ss of this

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

do what

[manic seal]

what doesnt work

[manic seal]

you prob will get it at the start of the season

[manic seal]

no info

[fathom kraken]

i have a proble

[west quiver]

GG @fathom kraken, you just advanced to level 1!

[grizzled hatch]

Valorants night market is here.Wheb r they adding riot gift cards again ???

[fathom kraken]

how can i do it

[bright hemlock]

still getting "Buff didn't track any games during this session" even though i'm getting the cumulative credit for playing and overwolf records the game. but it;'s not tracking challenge progress on any game, despite multiple restarts of both system and Buff. Opened a ticket this morning but no response yet, and that's when i thought it was just the fortnite promo

[fathom kraken]

ive just spent 3hours on this how can i do it

someone pls help me

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

contact their support, buff cant do anything about it

[fathom kraken]

ok

[manic seal]

which game

[manic seal]

contact their support, buff cant do anything about it

[manic seal]

yes im helping

[fathom kraken]

ok ty

[fathom kraken]

i have got incontact but they said ask you guys

[bright hemlock]

Fortnite, Rocket League, Valorant since midnighton 4/10

[manic seal]

buff has no access to the promo, since its an external app/provider

you can try sending a ticket if you like #open-a-ticket

but as i said nothing that buff can do

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[bright hemlock]

all games enabled

and the Launch Game Overlay opens just fine on each game

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

try that

[bright hemlock]

but the "Start Game" overlay that loads and usually blocks your view of the first 10 seconds of the round does not, and then when i close the game it refreshes and says no games tracked during session

yes have been doing the restart and these other steps ad nauseum today. no luck

[remote parrot]

what is the matches becouse i played battleground and normal match and there is not get i it

[clear fossil]

when was the last time rainbow six seige worked on buff

[lost rivet]

it shows out of stock for riot points

and im from india , is there any solution ?

[dreamy swan]

i purchased an item on a premium account when do you think i'll receive the item and do i have to email them my mailing address to ship the item?

[idle perch]

ok so i removed my subscription from buff yet i still get billed

what is going on

[idle perch]

looking into it more i did cancel my subscripton yet im getting a bill from it

the subscription is not on google play nor anywhere else why are yall still taking money from me even tho i cancel'd the sub

[marsh lantern]

That challenge is not tracking correctly. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Months ago

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[marsh lantern]

What item? Wdym on a premium account?

[marsh lantern]

When did you unsubscribe?

[idle perch]

months ago

[marsh lantern]

How did you unsubscribe?

[idle perch]

through google play from the manage subscription button

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Do it this way

[idle perch]

can that be done on mobile or does it have to be done on pc?

[marsh lantern]

You can on mobile too afaik

[idle perch]

yea the problem is there is no subscription showing up

yet im still geting billed

[marsh lantern]

#open-a-ticket and explain the issue

[idle perch]

i already have

[marsh lantern]

When

[idle perch]

lemme check

54 minutes ago

[marsh lantern]

Then wait for an answer there

[idle perch]

alright

thanks for trying to help

[humble plinth]

I bought the money for pass and I didn't get it

[marsh lantern]

Did you get charged on your bank account?

[humble plinth]

yes

[marsh lantern]

Wait until the pass is active to see if it's bought

[humble plinth]

How do I confirm that payment has been made?

[marsh lantern]

Check when the pass is active

[versed stone]

The "activate pass" should disappear I think as it is not there for me

and I finished the last pass

[marsh lantern]

It seems to be appearing back

So let's wait 4 days

[versed stone]

oki

[pearl kestrel]

is the fortnite map even possible to do in 2 minutes lol

[marsh lantern]

Yes

[pearl kestrel]

and whos done in it 2?

[marsh lantern]

Some people already said it on #gaming-chat

[pearl kestrel]

and how do i show i did it?