support-en

[hybrid olive]

because it's a real issue

[pearl dove]

cry a river because you cant get ur free cod points in a timely manner

[hybrid olive]

that's not the point

[iron breach]

because this is a major issue for all people, I admit I am getting extremely annoyed at this but it is the whole reason the service exists so they need to fix it.

[west quiver]

GG @iron breach, you just advanced to level 2!

[magic inlet]

I don't work buff. I'm staff discord

[hybrid olive]

It really is an easy fix, the solution was posted above and I saw it posted before as well

[iron breach]

You can still talk to other admin who will have connections to the Developers.

You have that power, use it.

[pearl dove]

yall really talking like you know everything about everything

[pearl dove]

especially you

[magic inlet]

Please #off-topic-english . Suggestions send a ticket #open-a-ticket

[pearl dove]

corey is typing

[iron breach]

You and your team need to recognise this is an issue, please address it with developers. Take note of the topics I have said tonight, hopefully the service gets better soon. This is my last message, have a good night lukskubik

[pearl dove]

after being told to stop

[upbeat bear]

anyone know why the codes to redeem arent being received to my email 😢 i received one and it said the item was out of stock but still shows in stock and now it wont even send me a code

[main patio]

I didn't get premium

i need help right now

theres a $20 in marketplace and they are always out of stock

[west granite]

That form still doesn't work for me

[hybrid olive]

@iron breach and I have been talking about this issue here and they refuse to recognize it as an issue

they tell you just to be faster even though it's out of stock the literal second it becomes available. The solution is to increase the stock or partner with the companies to have endless stock like every other service does.

[main patio]

its still in stock rn

i just need the premium i bought and didn't recieve yet

the riot access code

[magic inlet]

Stop flooding support go to rant/chatting on #off-topic-english . Suggestions send a ticket #open-a-ticket

[hybrid olive]

Yeah, that is a secondary issue with the primary issue

[hybrid olive]

Sure, will do. But stop giving non solutions to genuine issues

[smoky pendant]

eleosvr has been warned.

[magic inlet]

When did you pay premium

[magic inlet]

Restart Overwolf and try again

[stoic tangle]

my account

is frozen

how do u unfreeze

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[stoic tangle]

i di

did

already

but 7 days is too long

[magic inlet]

Well when did you fill the form

[stoic tangle]

rn

i done another form

for some ticket thing idk

[magic inlet]

Just send it once and it clearly says 7 business days

[stoic tangle]

yeah

thats

basically 2 weeks

[main patio]

20 minutes ago

[stoic tangle]

i need it now

[magic inlet]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[upbeat bear]

still not working after restarting it twice. i think imma just have to cut my losses with the free premium elite for 24 hours that i wasted

[magic inlet]

Restart Overwolf and check again

[smoky pendant]

mleef has been warned.

[stoic tangle]

why did i get warned

oh oh

[magic inlet]

Read the DM Dyno and #info-and-rules

[stoic tangle]

are there alternatives to buff

[stoic tangle]

you see if i play as a guest when my acc opens will it transfer the stuff?

[west quiver]

GG @stoic tangle, you just advanced to level 1!

[brazen galleon]

yes. its called a job. you get paid for doing stuff, and in some you can also play games when the manager doesnt notice.

[stoic tangle]

nah im not 16 yet

to get a job m8

[hybrid olive]

delete this someone

[brazen galleon]

?

[stoic tangle]

instead of being on discord go do something useful

[magic inlet]

I don't know the answer to that, but I'd say yes, but I really don't know

[stoic tangle]

not u btw @magic inlet

[main patio]

can you warn me @magic inlet

i like being put in my place

[stoic tangle]

im admin guys

[main patio]

warn me pls

[stoic tangle]

bro do u acc think im admin

im more new than u are

[main patio]

uwu

[smoky pendant]

eleosvr was muted.

[magic inlet]

@main patio and @stoic tangle #info-and-rules

[main patio]

i like lebron james

[west quiver]

GG @main patio, you just advanced to level 1!

[magic inlet]

#off-topic-english

[main patio]

can u warn me now

cause i broke the rules

✅ 𝘱𝘩𝘢𝘯𝘵𝘰𝘮𝘥𝘶𝘷𝘢𝘭 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘸𝘢𝘳𝘯𝘦𝘥.

[pearl dove]

you have daddy issues ☹️

[west quiver]

GG @pearl dove, you just advanced to level 3!

[magic inlet]

#off-topic-english please

[main patio]

bro boutta get warned

[magic inlet]

The decision is mine.

[main patio]

✅ 𝘦𝘷𝘪𝘭 𝘱𝘳𝘪𝘯𝘤𝘦𝘴𝘴 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘸𝘢𝘳𝘯𝘦𝘥.

[smoky pendant]

awoo0938 has been warned.

[main patio]

why is the $20 riot access code not able to be bought

[main patio]

w

[magic inlet]

It's showing you some kind of error message ?

[main patio]

it's "not available"

[magic inlet]

I'll report later. The card is out of stock. It's visual bug

[undone halo]

same issue here lol

I dont even get an emaill for confirmation code

I'm assuming its a backend database problem, where it immediately sells but it never updates it in the app.

[gloomy needle]

Hi! I just purchased the monthly subscription for premium elite. 7.99 left my account, and I don't have the benefits!

[magic inlet]

Restart Overwolf and check again

[gloomy needle]

I'll give it a shot, I just tried restarting buff. Thank you!

still shows this

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[gloomy needle]

Will do! Thank you

[undone halo]

Mine says item not available but I get an email for verification

weird lol

[willow remnant]

Hi ,i finished my quest for brawl stars but it doesnt let me claim

[zenith pumice]

had this app for about two weeks now and not a single day has it worked for siege and thats the only game I play please fix this or id want to uninstall

[meager elk]

brawl stars sometimes doesnt track?

[tall pine]

i just used my premium elite reward to be able to get the $20 card that shows its in stock that i now know is bugged, that probably wont be available to me in the next 24 hours can i just get a code for the card i have enough points

[drifting wadi]

Tried claiming my weekly challenge coins, but it just loads and goes back to being unclaimed. So it's stuck and won't load level 2

[thin lion]

This sounds like a dumb question but if I was to play a ton of hours on a supported game, is there a limit as to how many points and XP I can earn a day?

[vague silo]

why are my matches not tracking?

[warm talon]

Same

[undone halo]

Been 4 hours, $20 rp giftcaed still says out of stock but is available to be purchased

[daring sail]

ggs?

-24hrs of premium

[magic inlet]

RP $20 It's already reported. The card is out of stock. It's visual bug

[magic inlet]

RP $20 It's already reported. The card is out of stock. It's visual bug

[magic inlet]

Which game and game mode

[magic inlet]

Which game and game mode

[magic inlet]

RP $20 It's already reported. The card is out of stock. It's visual bug

[daring sail]

u wanna like?

refund my premium?

[magic inlet]

I'm sorry, but I can't help with that

[daring sail]

yeah ggs

[west quiver]

GG @daring sail, you just advanced to level 1!

[magic inlet]

Restart overwolf, play another match of the same game and click on claim again

[daring sail]

months to be told visual bug lmfao

[magic inlet]

Buff points limited
PC - 50 buff points
Mobile - 30 buff points
Xp I think is unlimited

[shut yarrow]

Same happened here brother

Just used the premium for that

[thin lion]

Gotcha gotcha

[magic inlet]

API might be down. Try it later

[magic inlet]

R6 is down on BUFF

[west quiver]

GG @zenith pumice, you just advanced to level 1!

[zenith pumice]

sorry caps

[zenith pumice]

it has been down for two weeks

[daring sail]

yeah app is honestly a debuff

[magic inlet]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[magic inlet]

#off-topic-english

[fierce tartan]

guys i want to buy the 5$riot access global code but it is always out of stock

[shut yarrow]

Fr

Never accurate

Actually spent money on the app smh

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[magic inlet]

#off-topic-english

[shut yarrow]

How often?

[willow remnant]

How to fix this ?

I cant claim

[fierce tartan]

i tried to wait until it restocked but the moment i verify the purchase it is gone , how can i get it in just 2 secs

[magic inlet]

Read again #support-en message

[willow remnant]

Ok

Thx

[fierce tartan]

atleast tell me restocks time for riot access code

[magic inlet]

Not true because without a verification code no one can buy a card in 2 seconds

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

BS work normally tracking but API might be down. Try it later

[fierce tartan]

😣

[tall pine]

same!! ugh

[last meteor]

how to unfreeze buff account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[last meteor]

thank you

[vapid moth]

How do i get buff coins if i play roblox?

[magic inlet]

Roblox is only XP

[vapid moth]

okay then how do i get coins

[keen moss]

buff isnt counting brawl stars

right?

[magic inlet]

Which game mode

[keen moss]

gem grab

[magic inlet]

API should already work restart app and check again

[keen moss]

ok

done thanks

[gray shuttle]

Buff gives Valorant credits?

[magic inlet]

Valorant points Yes 🙂

[gray shuttle]

ok thanks but i don't see them in the market

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[gray shuttle]

ok thanks

[lapis marsh]

when will the riot gift will come in marketplace

[west quiver]

GG @lapis marsh, you just advanced to level 1!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[lapis marsh]

so how what can i do now to purchase a riot gift card

can someone rather than reply

[runic kestrel]

if you win Raffles you need go claim it?

[junior dragon]

You have to basically keep your eyes peeled to the marketplace every day, and depending on your timezone, that might be at very bad hours/after midnight. Personally, for me riot cards don't show up in the marketplace at all now

[west quiver]

GG @junior dragon, you just advanced to level 1!

[lapis marsh]

@junior dragon same

[magic inlet]

Get them either at the marketplace or in a raffle

[junior dragon]

Ah so it isn't just me. This made me cancel my premium NGL

[lapis marsh]

@sometimes i dont believe in raffle cuz i dont if i would win or not

[magic inlet]

Nop card should be in your inventory

[junior dragon]

Raffles are like lottery anyway

[lapis marsh]

i have total 1207 buff points but there is no riot card in marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[lapis marsh]

@junior dragon thats y i dont believe it

[runic kestrel]

i did see this '' go to inventory ''

[junior dragon]

I know you're trying to help, but the thing is... what can we even do, right? Like, what's even the point of paying for premium when you don't see what was advetised, not even as out of stock

About this API thing

[lapis marsh]

does riot gift card code works on Indian server

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[minor lance]

How can I get vbucks

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[minor lance]

Ok

[candid beacon]

scam

its never in stock

quick ad cashgrab lol

i have 10k + buff coins

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[candid beacon]

2 users

never had a chance to redeem

[magic inlet]

Do you have proof it's a scam ?

[candid beacon]

lmao no

anybody can see that it is

i have SEEN absolutely noone redeem things

i had seen in the past

i did myself

but slowly the products disappeared

and womp womp everythings gone

4 items

dont even have chance to redeem things

no actual validation to the users who actually use this app

[west quiver]

GG @candid beacon, you just advanced to level 1!

[magic inlet]

#1005847190385729706

[candid beacon]

"proofs"

[grim sand]

yo i got buff and val open but i dont be getting progress on the challenges

[crude sluice]

im not getting buffs from a roulette

[magic inlet]

what roulette ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

Did you earn some buff points in match ?

[grim sand]

wdym

look

no progress

[magic inlet]

If you get a pop-up at the end of the match with the result + buff points earned

[grim sand]

no i didnt get that

its not even giving me progress on the quest

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[grim sand]

overlay is n

on

[magic inlet]

Follow all those steps

[grim sand]

oh yes this lil window popped up

sweet

ty

[left gulch]

When will the buff market place will be full of gift cards

Cause it is so empty nowadays

If it is empty for the whole time , what’s the point to earn those buff coins

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[left gulch]

No i mean why are the Amazon gift cards , etc cards disappear from my market place

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[left gulch]

It is almost a year but it still dint appear

How much more time will it take

[magic inlet]

Amazon cards were last in the marketplace 1 months ago (global)

[magic inlet]

No eta

[left gulch]

What about the headsets , gta5

Mouse

Mine craft

[magic inlet]

GTA V, Minecraft is out of stock. Hardware it is set only for US or IL region

[crude sluice]

that one

[magic inlet]

Check your transactions

[left gulch]

But it was global when I was using it a year ago

[graceful sundial]

hello, how i can unfroze my account ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[left gulch]

It was global a year ago , why not now

[graceful sundial]

done, thank you

[magic inlet]

It is now set to this country USA or IL only

[magic inlet]

I can't help you with that

[left gulch]

Ok

[ionic nymph]

buff didnt track my splitgate progress idk why...

[magic inlet]

Did you earn some buff points in match ?

[onyx abyss]

Do the buff boosts you receive through the season pass expire at the end of the season? Also, do the boosts stack if i activate more than one at a time?

[magic inlet]

1. Boosters stay in your inventory until you activate them
2. No activated more boost are separate

[onyx abyss]

So there is no benefit to using more than one boost at a time. I.E. Using 10% boost for 12hours and 20% boost for 12hours would not make it 30% for 12hours?

[magic inlet]

As I said activated boost are separate

[onyx abyss]

Got it, just an odd wording so I wanted to make sure I understood correctly. Thank you

[neat sluice]

I can't find riot giftcard in marketplace why?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[lime birch]

hello i m trying to create an account to BUFF but it says that there has been a problem and that i have submitted the wrong email could anyone help me?

please

[haughty oxide]

i cant find riot giftcard for 3 days

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

Check if you have entered the correct email

[lime birch]

i have. they even send me an email to verify my account but it says that i have submitted the wrong one

nvm its fixed now

[strange flint]

there aren't any riot giftards in the shop since last month. when will it be restocked?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[undone halo]

Bruh either fix the visual bug where gift cards aren't available or get it actually working

[west quiver]

GG @undone halo, you just advanced to level 1!

[magic inlet]

This card $20 RP is already reported

[undone halo]

Fair enough lol

[charred crane]

Hello, I have trouble connecting my brawl stars acc to buff mobile

[magic inlet]

What's your issue ?

[charred crane]

i paste the link, it says can't be linked

[toxic geyser]

yo, id like to ask about league of legends rp giftcards. Are they gonna back?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[magic inlet]

Restart App and try again and if it doesn't work again, try again later

[charred crane]

I did that ages ago

It's the 5th time

[nocturne wren]

do Buff points expire?

[west quiver]

GG @nocturne wren, you just advanced to level 2!

[marsh lantern]

Nop

[echo wraith]

I sent a ticket exactly 3 weeks ago and haven't gotten any reply after they requested for my details regarding my ticket. I sent 2 follow up tickets. 1 was 16 days ago and 1 more 6 days ago. How long am I supposed to wait for a mistake made by buff to be rectified.

[marsh lantern]

We don't handle administrative stuff here, so we can't do anything. If the ticket is still open, wait patiently until they review your case

Some issues might take more time than other issues + there were holidays a few days ago

[echo wraith]

Alright thanks for letting me know

[west quiver]

GG @echo wraith, you just advanced to level 3!

[tidal wigeon]

only french player ?

[marsh lantern]

I think it's for everyone

[tidal wigeon]

I want a final answer

[marsh lantern]

It is announced to everyone, so it must be for everyone

#announcements⭐

You can try and see if you get rewards

[tidal wigeon]

But it is the same thing that was a challenge to the French

[marsh lantern]

No, it's not

It's the same map, but the event is different

[tidal wigeon]

I don't want to download the game to empty space

[signal epoch]

its basically impossible to get under 2 minutes so i wouldnt bother with it

[tidal wigeon]

sure ? Have you tried it? I think it's worth it

[west quiver]

GG @tidal wigeon, you just advanced to level 2!

[marsh lantern]

#off-topic-english

[charred crane]

Can I get help with this

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

Still doesn't work

[rancid reef]

My R6 games are never able to be tracked, idk why ive tried restarting both buff and overwolf but for a couple weeks now the game has no effect on challenges

[west quiver]

GG @rancid reef, you just advanced to level 1!

[magic inlet]

R6 is down on BUFF

[marsh lantern]

R6 si down on buff

[rancid reef]

damn how long it been down?

[marsh lantern]

It's been months

[rancid reef]

oh big rip, well thanks for lettin me know

been wondering bc it still shows as active on the app lol

[marsh lantern]

It's online on overwolf, but not on buff tho

[rancid reef]

ic makes sense

[magic inlet]

Did you try it later ?

[golden dome]

my valo fps decreases bcoz of buff

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Ali 🌻 (Staff)

[exotic quarry]

when do valo points come back

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[exotic quarry]

ok

[charred crane]

I have a problem, It says Start game not found so i'm not getting points plz help

[marsh lantern]

What game and mode?

[charred crane]

Valorant mode spike rush

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[smoky pendant]

akasaeed has been warned.

[marsh lantern]

First, read the rules #info-and-rules

As I understand your frustration, there's no need for that attitude at all

Explain your issue with details

You haven't told me anything

Okay, if you don't give us details and you don't want to cooperate, we can't help in any way

I'm really sorry tbh

Which problem? Which game? Which gamemode?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

That mode is not supported

[charred crane]

it worked thanks but i lost so many buff points coz i won matches and i got 42 kilss in total

idk how'll i recover that points?

[marsh lantern]

If that wasn't tracked, you can't get them, so sorry

[alpine marsh]

Yo does the Mr clean Fortnite map rly give u a 20 dollar gift card for under 2 minutes

[alpine marsh]

Cus the highest score rn is 2:10 so 2 minutes is rly hard

[charred crane]

And another problem i'm facing. I completed the daily challange of todays for valorant and cod mw3 but it got stuck and i can't redeem points.

[marsh lantern]

Yes

[marsh lantern]

#game-status

[alpine marsh]

Yeah but it’s not working

I always get 2:38 to 2:47 finishes but don’t get buffs

idk why

[charred crane]

i understand about cod but valorant is workink fine then why it is stuck and can't redeem points?

look

it stucks in 9 but in reality i hit 20,25 headshot

or if it is saying in one match then i have hit 2,3 headshots

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

You have to kill with those headshots tho

[charred crane]

means?

[alpine marsh]

Does the 10 buff on Mr clean Fortnite map have a limit

cus when I play sometimes it doesn’t give me buffs

[marsh lantern]

That you have to actually kill them with the headshots, not only give them

[marsh lantern]

Don't think so

[marsh lantern]

Do you finish under 3 min?

[charred crane]

no no i killed with headshots

[marsh lantern]

Oh, okay! Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[alpine marsh]

Yes

It says no matches tracked

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[cloud jolt]

buff isn't tracking any progress in apex

[west quiver]

GG @cloud jolt, you just advanced to level 1!

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[cloud jolt]

thx

[tidal lion]

why wont it let my buy a valorant 20 dollar card

when i put the code in it says cannot buy this itme right now

[marsh lantern]

That card is out of stock, even if it appears on stock

We've reported it, so sorry

[tidal lion]

oh, its okay

[charred crane]

someone can explain me why i see on store only planet impact, and few packs for games, are keys and cards gone forever or idk? it's like that for 15 days : c

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[quasi trout]

it says unavailable when i try to purchase gift cards

[charred crane]

so i need to wait for the next EU restock

[robust stag]

I completed the mr propre kitchen race in under 3 minutes two times and didn't get rewarded.

[marsh lantern]

Close overwolf on your task manager, open buff again and check if this is still happening

[marsh lantern]

Yep

[marsh lantern]

Check your transactions just in case

[robust stag]

nothing

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[quasi trout]

yeah it happened again

[marsh lantern]

It's out of stock, I'll report it, so sorry

[quasi trout]

do you know what is actually in stock right now?

[marsh lantern]

Nop, but when that happens, the item is actually out of stock even if it still appears

It's a visual bug

[quasi trout]

ok thank you

[scenic flower]

@marsh lantern hey , buff dosent count my points in mr propre race why?

[smoky pendant]

mina69 has been warned.

[scenic flower]

Why?

[marsh lantern]

#info-and-rules

[scenic flower]

I apologise about that but could you help me please?

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[scenic flower]

Okay i will , Thank you

[silver perch]

@marsh lantern i think this is out of stock too

[marsh lantern]

#info-and-rules

That's reported already, thanks

[silver perch]

kk

[prisma lichen]

Random question, but does anyone know if xp is only obtainable on desktop? I don't know where check to confirm that.

[west quiver]

GG @prisma lichen, you just advanced to level 3!

[marsh lantern]

You can get it on mobile doing quests

[prisma lichen]

Idk where I'd find those.
I'm panicking because I'm half a tier away from tier 100. 🥲

[marsh lantern]

On lounge you should find them

They are offerwall quests

[echo kettle]

why riot points is not available

?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[echo kettle]

when it will come back

any date??

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[echo kettle]

its been 1 month

it was unavailable

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

There's been a weekend too, if it's still open, wait patiently

There's nothing we can do here, sorry

Average response time might be 3-5 business days

[prisma lichen]

I apologize for my stupidity, but I don't even know where that is. I barely ever use the mobile app. I tried finding where it says to get xp and how much. 🥲

[marsh lantern]

No worries! As you open the mobile app, you should see a tab where it says "Complete quests" in "Earn"

Those are the quests

[runic stump]

about the fortnite even that when i finish under 2min i get a20$ gift card how mush trys do i have?

[marsh lantern]

I don't think there's any limit

[runic stump]

OK TY

[prisma lichen]

I'm blind, lol. I even saw it before.
Do those give xp? I only see buffs available. 🥲

[marsh lantern]

They should, yep

[pliant barn]

is there a reason why im not getting buffs sometimes when i complete challenges and also the wheel gives me none as well when i click claim and same thing with the loot boxes

[west quiver]

GG @pliant barn, you just advanced to level 1!

[marsh lantern]

Check your transactions

[pliant barn]

it gives it too me just doesnt had on to balance

[marsh lantern]

If they're on your transactions, they were added to your balance

[pliant barn]

yea its in tranactions its just not adding to my bal

it just stays the same

[marsh lantern]

Try restarting the app

But if they're on transactions, they're on your balance too

[pliant barn]

ive done that like 10 times already

yea i know i waas gonna say thhat

maybe its just a visual bug

[marsh lantern]

You can always send a ticket explaining this if you really think they weren't added #open-a-ticket

[pliant barn]

all good i was just asking cause its annoying not seeing it adding to my balance

[light gate]

how doiget rid of it popping upwhen i open almost any game

[marsh lantern]

On settings if you're premium

[steady canyon]

hi i sent a ticket in about a week and a half ago and i still havent gotten a response

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[light gate]

thats annoying

[steady canyon]

i just checked the status its saying solved but im not able to login or anything

[marsh lantern]

Answer to the ticket again explaining this

[steady canyon]

just did

[charred crane]

Yes

[exotic turret]

I dont get any rewards from playing Rainbow six siege

pls help

[manic seal]

r6 is down in buff

[dry cypress]

I used my premium for 24 hrs to buy the out of stock $20 rp

can i get refund for your errors?

[manic seal]

send a ticket #open-a-ticket

[tepid peak]

When will stocks be replenished?

ı waited

[urban cloud]

The restock seems random. Im trying to contact support since I used my 24 hour premium but the rp redemption isnt working

[left gulch]

why my buff i not turning on

[tepid peak]

ı wait rp

lol out of stock

ı waited 2 months

[west quiver]

GG @tepid peak, you just advanced to level 1!

[left gulch]

why my buff logged out at the last freaking second

atleast improve it

microsoft points are easier than this

dont use buff just time waste

[eternal arrow]

Where do I get those

[left gulch]

first of all i am waking up at 6:00 for the last 3 days and ind riot code always go out of stock

[eternal arrow]

3 days u say I've been doing this for a year now

[left gulch]

you see thi option

[true nebula]

when the API going to be fixed for Riot code?

[left gulch]

ya

do it ant

messeage

[plain prism]

One question, how can I change the language??

[eternal arrow]

Done

[left gulch]

ok

[west quiver]

GG @left gulch, you just advanced to level 5!

[left gulch]

so click on the buttom i showed you and start earning poing

[plain prism]

ne question, how can I change the language??

[eternal arrow]

👍🏻

[west quiver]

GG @eternal arrow, you just advanced to level 2!

[manic seal]

Of buff app? You cant

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

Wym

[manic seal]

No eta

[manic seal]

Of buff app? You cant

[undone halo]

bruh nothing is working on marketplace

Everything says ITEM IS CURRENTLY NOT AVAILABLE, but thats after you click buy?

[manic seal]

some items might be bug; They shows as in stock but they arent in the system

[undone halo]

meh but I wasted my free premium thing to buy smth and now I can't lol

[grim sapphire]

thats so many of us

[ivory storm]

is there an offerwall on PC version of buff anymore?

[warm talon]

Do the gift cards have an expiration date?

[west quiver]

GG @warm talon, you just advanced to level 1!

[magic inlet]

Once you buy premium or activate premium, it will open a PC task but you can also use the mobile app task

[magic inlet]

Depends which card

[warm talon]

xbox?

[urban cloud]

why are all of the riot rp cards not working

[somber wind]

hi is there a way to unlink my clash Royale and brawl stars because i recently redownloaded buff and it doesn’t track my progress for those games anymore and i want to unlink and re link it

[sacred pebble]

Are rp points global

[last coyote]

hmm i have notice a bug the last couple days with the spin and win buffs ... it says i won buffs but they aren't crediting like just a moment ago i won 0.05 buff points and my points didnt move at all

[magic inlet]

I think no expire

[magic inlet]

Yes but depends where are you from

[magic inlet]

You can't unlink. But try send a ticket asking #open-a-ticket

[magic inlet]

Check your transactions

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[urban cloud]

i am us and the redeems arent working on buff

[magic inlet]

Where do you redeemed the card

[safe charm]

^ I too am having the same problem as Doctor of War

[urban cloud]

i just want the rp to get choo choo ornn

[safe charm]

I used the 24 hour premium to get it and I have 1800 buff points

but it's not working and the premium will run out 😭

[urban cloud]

i also used my 24 hour premium and i have 8k

[safe charm]

[urban cloud]

i sent a ticket to support to tell them about it

[smoky pendant]

rocked123 has been warned.

[urban cloud]

cuz if i cant get the rp i want my premium back

[west quiver]

GG @urban cloud, you just advanced to level 1!

[safe charm]

Why was I warned?

[safe charm]

Thanks

[magic inlet]

This card is already reported

[magic inlet]

This card is already reported

[safe charm]

What does that mean?

[west quiver]

GG @safe charm, you just advanced to level 1!

[magic inlet]

Read the DM Dyno

[safe charm]

Ok

I understand

I just don't know how I'm supposed to get the $10 card when my premium will expire

[urban cloud]

when do they think it will be resolved?

[magic inlet]

The card is out of stock. It's visual bug

[magic inlet]

No eta

[urban cloud]

is it also a visual bug for the premium only?

[safe charm]

Ok, will me and doctor of war be able to have our 24 hr premium refunded?

That would be greatly appreciated so we can get the rp whenever it comes back 🙂

[magic inlet]

Nop sorry

[magic inlet]

Only $20 RP is visual bug

[urban cloud]

so both the ten dollar and 20 dollar are out?

[last coyote]

where do i check the transactions

[west quiver]

GG @last coyote, you just advanced to level 1!

[magic inlet]

The card is only reported for $20 RP if the $10 RP reports the same error please send screenshot so we can verify

[magic inlet]

Click profile

[safe charm]

Ok, how do I get another one?

I think that is bs

[last coyote]

found it its showing as credited but the points didnt go up it must be my app being glitchy thank you

[magic inlet]

Restart Overwolf

[safe charm]

$10 code is unavailable, and now I can't get it

[magic inlet]

Wdym

[magic inlet]

Send ss with error message

[safe charm]

And this was what I was talking about...

[magic inlet]

Try restarting Overwolf and try again

[safe charm]

I did

Is it in stock?

[magic inlet]

Ok $10 RP is reported

[magic inlet]

Out of Stock. It's visual bug

[safe charm]

Ok

Well I can't get it anymore because my 24 hr premium elite is set to expire...

[magic inlet]

I'm sorry, but there's nothing we can do about it . Both cards are reported

[safe charm]

great

[bright hemlock]

season 6 still has CS:GO, any chance this will be updated to CS2???

[west quiver]

GG @bright hemlock, you just advanced to level 1!

[marsh lantern]

No info

[modern grove]

will buff work for indian users

for valorant points

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[modern grove]

oh okay

[solemn ibex]

Playing R6S rn, finished a match got few kills and it doesnt show on Buff

[marsh lantern]

R6 is down on buff

[solemn ibex]

WDYM ?

[marsh lantern]

It's down, it won't work

[solemn ibex]

when will it be fixed?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[left gulch]

why there is no roblox gift card

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[left gulch]

ok

[solemn ibex]

Is it also the case for R6 Extraction or just Seige? sorry if it seems like a stupid question i just dont fully understand yet

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

That's not supported

[marsh lantern]

Siege is the only one that's supported, and it's been down

[solemn ibex]

on time based its there

[left gulch]

there is only these many items in my market place

[marsh lantern]

That's for XP only

[marsh lantern]

#support-en message

[solemn ibex]

Yeah i dont mind XP only as well, just wanna checkout my options of my fav games

Thanks for the help

[solemn ibex]

Warzone is down as well or it just takes abit ?

[west quiver]

GG @solemn ibex, you just advanced to level 1!

[marsh lantern]

#game-status

[solemn ibex]

well ofcourse

[keen moss]

is brawl stars counting?

[marsh lantern]

It should

[oblique karma]

any idea why i cant unsubscribe ?

[marsh lantern]

Do you see any error? Give more details

[oblique karma]

its like ordinary i press it and they the message pops up we already miss you blah blah

and when i restart overwolf i am still premium

[marsh lantern]

You'll be premium until it runs out

Given that you've already paid

[oblique karma]

i dont want to be charged

when it expires

[marsh lantern]

You won't

You've unsubscribed

[oblique karma]

ok

[marsh lantern]

But given that you paid this month/year, you'll be premium until it runs out

[oblique karma]

nice

thanks

have a good day

[gaunt haven]

Türk varmı bir şey sorcam.

[marsh lantern]

English only, please

[gaunt haven]

I bought 60 UC in buff but ı cant redeem this code.

[marsh lantern]

Do you see any error? Give more details, please

[trim sky]

how?

[marsh lantern]

HS might be having issues tracking challenges. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[gaunt haven]

İts saying this code used

[marsh lantern]

Send screenshot of the error, please

[gaunt haven]

I dont used

[marsh lantern]

It says that you have already redeemed it

[gaunt haven]

But ı dont redeemed

[marsh lantern]

Check your account to see if it's added to your balance

[gaunt haven]

I check

but UC not comed

I have already 176 uc

52103531503

This is my ID

[marsh lantern]

#open-a-ticket and explain the issue with as many details and proofs as possible

[gaunt haven]

As for the code I just bought 60 UC, it told me that the code had been applied. Then it showed me a different ID there. My ID is
52103531503
However, when I look at the account, there is no UC, I want a new code or my 450 buff points.

[marsh lantern]

#support-en message

[gaunt haven]

I send a ticket.

[marsh lantern]

Now wait for an answer then

[keen moss]

is there limit on the fortnite map

[marsh lantern]

No afaik

[keen moss]

cuz I cant get more

idk why

[marsh lantern]

Check your transactions just in case

[keen moss]

where is that

I found it

nothing there

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[gaunt haven]

Hey @marsh lantern

[smoky pendant]

wwenes has been warned.

[marsh lantern]

#info-and-rules

[manic zephyr]

been like this for 3 days, havent been able to login, tried every way to login too. wats going on?

[marsh lantern]

#open-a-ticket

[gaunt haven]

hey

its now saying this

[marsh lantern]

If you sent a ticket, wait for an answer

[wary hedge]

showing its available but when i enter otp its showing item is not available

[marsh lantern]

It's out of stock, even if it appears on stock

We've already reported it, so sorry

[gaunt haven]

how ı can see answers?

[marsh lantern]

You'll see them on your email when they answer you

[wary hedge]

how can i know if its in stock?

[timber silo]

how i uninstall the program?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[sour acorn]

i just login after 5 month and cant login

[nova cosmos]

shut

[west quiver]

GG @sour acorn, you just advanced to level 1!

[sour acorn]

i just login after 5 month and cant login

[marsh lantern]

#open-a-ticket

[charred crane]

I open buff and i cant login

[marsh lantern]

Give more details

[charred crane]

Bc theire is no where where it says login

[marsh lantern]

Give more details or send ss please

[charred crane]

@marsh lantern

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[lunar pendant]

do all these game modes work for fortnite

to get buffs

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Read both messages above carefully, pls

Specially the first one

[tender violet]

guys how do i get vbux on buff

plz

[low pewter]

my buff ain't tracking any games, i tried restart my pc, reopen buff, reopen the game, nothing worked, it used to worked today

[marsh lantern]

Check if they’re on your marketplace or raffles

[marsh lantern]

What game and mode?

[low pewter]

every game like valo and fortnite

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow those 4 steps

[low pewter]

it is already done

[magic inlet]

Did you earn some buff points in match ?

[low pewter]

nope

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[autumn pendant]

Hello, why i can't buy riot games points ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[sinful plinth]

how can i unfreee my account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[autumn pendant]

Ok thx but when will it be on the market again ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[autumn pendant]

okok thx

Do you have an hour of the stock replenishment ?

[marsh lantern]

#870329411986149536

[idle rain]

How change to country ?

[magic inlet]

Where do you mean ?

[sleek swallow]

is siege working again for rewards?

[smoky pendant]

helenwalter1442 was softbanned.

[magic inlet]

R6 is down on BUFF

[sudden tapir]

Hi, is there any reason why weekly challenge are not recorded with Rocket League ?

[cerulean turret]

Fortnite is not gettting tracked

[magic inlet]

Did you earn some buff points in match ?

[magic inlet]

Did you earn some buff points in match ?

[cerulean turret]

nope, nothing

[cosmic star]

have to be an issue of your pc or smth. my is working. maybe u restart it through task manager.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[cerulean turret]

but it works for every other game

its only fortnite, thats not getting tracked, but ill give it another go

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[dapper inlet]

I can't get buff by watching ad

Plz tell

[charred crane]

i have premium elite subscription and when i play games like valorant i don't get x2 reward i mean i have 17 kills and many damages and they give me just 1,2 buff

[magic inlet]

Buff gives no such thing in a premium subscription

[magic inlet]

Which watching ad ?

[dapper inlet]

Watch buff ad and get bp

[magic inlet]

I meant PC or mobile app 🤦‍♂️

[dapper inlet]

Mobile + pc

M

[magic inlet]

It's showing you some kind of error message ?

[charred crane]

so what is the use of getting buff subscription?

[magic inlet]

and premium booster

[charred crane]

500+ game earning? what does that means and x2 daIly reward? can u explain me plz

[charred crane]

?

[odd pike]

hey

how we can have free valorant point

[magic inlet]

1. It's premium booster
2. Click challenge and left down have daily reward

[magic inlet]

Get Riot Access Code Global

[odd pike]

and how i can get this ?

????

in buff

[magic inlet]

Please be patient and wait for an answer. Get a card at the marketplace or in raffle

[odd pike]

so i have to wait for the riot cards to come back?

[magic inlet]

Yes

[odd pike]

and when do you think they will come back?

[magic inlet]

no eta

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[sudden tapir]

Yes I earn points

[charred crane]

my question same too coz i'm looking constantly on marketplace but i don't see any codes

[magic inlet]

Since the challenges cannot be automatically restored, go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[odd pike]

okok thank you very much

[west quiver]

GG @odd pike, you just advanced to level 1!

[charred crane]

does this have a time?

i mean at this hour they will restore cards?

[magic inlet]

#when_is_next_restock #870329411986149536

[charred crane]

what does it means?

[west quiver]

GG @charred crane, you just advanced to level 2!

[magic inlet]

Premium booster gives you buff points

[charred crane]

how?

how'll i have that?

[sick plank]

yo

why isnt buff tracking my weekly in valorant?

[magic inlet]

Play a match if you have a premium

[magic inlet]

Did you earn some buff points in match ?

[sick plank]

.4

[magic inlet]

?

[sick plank]

the points I earned in the match

[charred crane]

i'm playing. Now?

[magic inlet]

So yes

[sick plank]

yes

[magic inlet]

Since the challenges cannot be automatically restored, go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[sick plank]

ah okay

[harsh tundra]

Is there a buff points cap?

[vagrant patrol]

hey, I recently moved, so how can I change my BUFF region
im not getting my new NA offers

[marsh lantern]

50 points per day, but challenges, battlepass (when it's active), wheel, etc., don't count

You can check how much you've earned for the limit in your earning history

[marsh lantern]

#open-a-ticket and explain your situation

[charred crane]

How will that help? i'm playing

[dapper sierra]

buff wont track my games at all

[magic inlet]

What? Play a match and earn should you have a premium booster

[marsh lantern]

Give more details

[dapper sierra]

like

im playing games

and it doesnt track

not really much else to say

[marsh lantern]

What games? What modes?

[dapper sierra]

minecraft on hypixel

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[dapper sierra]

bro what why on 1.18 and 19

ok

[charred crane]

I'm really sorry but i don't get it. i mean how premium booster help? What it does. plz explain brefiely

[magic inlet]

I already told you #support-en message

[charred crane]

did buff remove riot cards because i cant see any

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

What mode are you playing?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow those 4 steps

[tall mica]

its been more than 3 weeks still i am unable to see BEST PLAY RESULT LIST and none of the mod answer my question

[marsh lantern]

#open-a-ticket and explain this issue

[lyric phoenix]

how to farm clash royale buff points? I tried both from phone downloading buff app there, and on android emulator on pc, none are tracked, any tip?

[marsh lantern]

Did endless challenge work on mobile when you played?

[coral skiff]

what can you redeem

[marsh lantern]

Check your marketplace and raffles

[coral skiff]

what are these?

[marsh lantern]

Which one?

[coral skiff]

i thought it was some giftcards like for steam, amazon and other ones

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[coral skiff]

do you know if in eu if there is steam giftcards?

[marsh lantern]

No info

[coral skiff]

these are all bad

how can i get better ones?

[marsh lantern]

#support-en message

Check the market every now and then to see if there are new items

Also check raffles if you want

[coral skiff]

on a review it said they are fake and no one wins

[marsh lantern]

#1005847190385729706

People say a lot of things

[frosty lynx]

will riot gift cards come back to the market place?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[quiet oar]

I have q brawl stars quest on buff but when i played a part of the challange it stays on 0%

[native perch]

Why are there never riot giftcards available

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Did you link the account correctly? If so, is it the same account you’re using to play?

[native perch]

It's never in stock sadly

I opened buff for like 100+ days

Never in Stock

[quiet oar]

I think how can i check?

[marsh lantern]

It was on stock recently

#1005847190385729706

[marsh lantern]

You can’t manually, but try asking on a ticket #open-a-ticket

[native perch]

Weird I can never catch it

[marsh lantern]

Keep checking and trying

[native perch]

I will

[dusky pier]

Hello i jsut bought a premium membership and am not able to use the premium

[marsh lantern]

Close overwolf on your task manager and open buff again

[limpid cosmos]

Just downloaded BUFF for csgo and it isnt giving me my weekly challenge for 20 kills when i just dropped more than 20 in this game. is there something i need to do to make it track#

[marsh lantern]

What game and mode?

[limpid cosmos]

csgo on comp

[marsh lantern]

CS2 is not supported yet

[limpid cosmos]

do we know when it will be

[marsh lantern]

No info, sorry

[median blade]

50vs50 in fortnite doesnt work now?

not count well kills

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check if it’s a supported mode

[median blade]

i think never specific 50vs50 is valid, and this week and past week is not working well now, i mean i did for example 10 kilss and only count 1

[marsh lantern]

Try another mode

That’s maybe not supported

[median blade]

in competitive for example work well

[charred crane]

Why whenever I try to buy something it tells me I need ti be a higher teir

[charred crane]

my buff is not tracking my game

it doesnt pop up when i play game i mean when i open game

neither i get buff points when i finish game

[viscid acorn]

is this ad thing only for viewing ads on mobile? because i viewed multiple ads on pc and its still says I've not watched any

[keen swan]

It is 3.30 at night, stocks are not replenished

[manic seal]

you need tier bronze at least for some items

[manic seal]

whichn game

[manic seal]

ads depends on region and device yes

[keen swan]

It is 3.30 at night, stocks are not replenished

[viscid acorn]

alright, on mobile where can i go to watch ads? (can't find it)

[manic seal]

usually is on the rewards tab

[viscid acorn]

alright, thx

[charred crane]

One message removed from a suspended account.

[crude pier]

the math does not work her

e

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[crude pier]

yeah

[charred crane]

One message removed from a suspended account.

[crude pier]

it's hella glitched idk

the list goes far down btw

[true nebula]

when the API going to be fixed for Riot code? @marsh lantern

[paper obsidian]

Downloaded the app for the first time and completed said quest through the buff mobile app, it has been over an hour since I completed it and I haven’t received the buffs, so did I just lose about 8 hours of time

[charred crane]

valorant

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxxx (remember to change the "xxxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Open - If your ticket is open then please still wait for a reply if you don't get answer within 10 business days (which is 14 days) then send a new reply with the same ticket

Solved - If your ticket is solved it means that your ticket is solved and buff support will no longer answer to your ticket. If your issue has not been solved send a new reply with the same ticket and the ticket will revert to Open

Please do not send another ticket

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

send them another reply

[manic seal]

restart overwolf

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[manic seal]

do you see the pop up at the start and end of the match

[charred crane]

One message removed from a suspended account.

[manic seal]

i said to send another reply to the same ticket, asking for futher help, not send another ticket

[crude pier]

thanks

[manic seal]

uh you can try sending another ticket i guess

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

[manic seal]

answers can take some days

[charred crane]

One message removed from a suspended account.

[crude pier]

sorry to ask but does this app support monster hunter world?

[paper obsidian]

srry i don't understand, is "mobile quests" a channel in the server or something in the buff mobile app?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

something in the buff mobile app as you can see in the images

[paper obsidian]

ok ty

[crude pier]

buff does detect mh world???

[west quiver]

GG @crude pier, you just advanced to level 1!

[paper obsidian]

when i reach the help website or headphone icon, it asks me to provide my player ID, sale amount, and proof of offer completion

I believe the player id is the name and number under login in the profile settings tab of buff PC, and the sale amount is presumably the number of buffs offered for quest completion, but i don't know what it expects with proof of offer completion

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

the id is the support id which is in the bottom part of the support page

and proof is screenshots of the completion of the task

[charred crane]

my valorant game is not tracked by buff and i am not able to get points

this happen many times

this is so frustating

and in store it doesnt update cmon i mean really i check out every hour even every minute but it shows that old stuffs

[manic seal]

do you see the pop up at the start and end of the match

[charred crane]

and i bought premium elite but honestly it is waste of money and from next month i'm gonna cancel it and whatever buff points i have now i'm gonna use it if possible then delete the app forever]\

[west quiver]

GG @charred crane, you just advanced to level 3!

[charred crane]

my biggest concern is that marketplace is a trash tbh

[manic seal]

#when_is_next_restock #870329411986149536

[paper obsidian]

srry i keep coming back, but where is the support page? I don't see anything in both mobile and pc app

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

see the screenshots

[paper obsidian]

So it’s just a photo file then?

[manic seal]

screenshot of the proof yes

[paper obsidian]

ok ty

[manic seal]

and you need to screenshot player id of the game seems like

[charred crane]

if i unsubscribe my subscription will it be cancel imediatly and cant use benefits or btw i bought 1 month subscription

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico (Staff)

[charred crane]

ok thanks

really this app needs to be fixed

[pliant barn]

my buff points still not adding on to my balance when i do my challenges or when i spin the wheel

shi making me mad

[manic seal]

restart overwolf

[pliant barn]

ive done it like 10 times

[manic seal]

from the system tray?

[pliant barn]

maybe works like one time then doesnt again

no how do that?

[manic seal]

open system tray, overwolf, right click, exit

then open buff

[pliant barn]

ill check in a sec

cause it has not been working for the past week

and ive lost so much

[pliant barn]

it still didnt work

[west quiver]

GG @pliant barn, you just advanced to level 2!

[manic seal]

send screenshot of your transaction tab

[pliant barn]

i have the transactions

just not going into the bal

tbh i think it might be delayed

cause i just now got the 20 buffs from the weekly challenge i think

not the wheel tho

[lean fern]

anyone else have an issue with mr prope fortnite where after like 3-5 runs you stop earning?

yeah it def stops tracking after a couple runs.

[tidal wigeon]

when amazon card and riots back to shop ?
the shop is empty

[pliant barn]

830 am

[tidal wigeon]

( you arab ? )

[pliant barn]

yea at 8:30 am it will restock

[tidal wigeon]

which country time ?

[pliant barn]

est

and 8 30 pm aslo

also

[stark garnet]

hey so i dont really like how every game this pops up and after every game this pops up so how do i make it not lol

[manic seal]

with premium or disabling buff in the game

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

might be a bug, you can report it on #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico (Staff)

[lean fern]

support doesnt respond or care lol

[charred crane]

One message removed from a suspended account.

[lean fern]

seems like i cant earn anything with buff actually

[charred crane]

One message removed from a suspended account.