support-en

[subtle magnet]

why does buff constantly confuses friday the 13th game and warthunder?

[stoic vine]

is counter strike 2 counted for CS:GO challenges?

[west quiver]

GG @stoic vine, you just advanced to level 3!

[small laurel]

ok so when i run valorent it doesnt work?

[marsh lantern]

CS2 is not supported yet

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[stoic vine]

ok, i dont see CS:GO on steam, how do i download it so BUFF picks it up?

[small laurel]

i feel like im missing something i needa download..

[marsh lantern]

CSGO does not exist anymore afaik

[marsh lantern]

Wdym?

[small laurel]

overwolf i dont think i installed that..

[marsh lantern]

If you have buff, you have to have overwolf

It's necessary for buff

[small laurel]

ok maybe do then

[grim pulsar]

yeah

[west quiver]

GG @grim pulsar, you just advanced to level 3!

[main wolf]

so i just got the yearly sub for buff premium elite, when do i get code for the $20 steam card?

[crimson bolt]

can you pls add something good to the store

like steam card or decent game keys

[main wolf]

steam card is in store

but i do agree i wish they would add more cuz it always sells out INSTANTLY

[marsh lantern]

Is it elite?

[main wolf]

yes

[marsh lantern]

Check your inventory, although I'd wait a few hours

It might take a while to receive it

Also, check your email too

[main wolf]

i will check again

i just bought the elite yearly premium like 20 mins ago

so ill wait a couple hours and if nothing then i will put in a ticket or request a refund through paypal

[queen ether]

Is it possible to see how long it takes for the premium subscription to end?

[pseudo matrix]

Hello guys 😄 we cant buy logitech gift card now ? and RP points ?

[twilit igloo]

does it take a while after buy premium sub to register/update? still shows me under regular

I got the yearly one if that matters

[west quiver]

GG @twilit igloo, you just advanced to level 1!

[queen ether]

Normally between 24h and 48h

[twilit igloo]

cheers mate ty

[pseudo matrix]

i stacked 4000 buff points, but i just can plant tree etc i planted 10 tree's xD how i can buy RP points or amazon ?

[twilit igloo]

think stuff just goes out of stock and comes back think like 2-3 times weekly? if scroll down should see other stuff but out of stock

AFAIK maybe someone else can confirm

[mellow grotto]

i cant skip this one

[pseudo matrix]

i scroll all time but i never see a stuff :C but ty bro i wanna scroll more 😄

[scarlet fog]

How can i unfreeze my account?

[untold oar]

Hello, Buff dont see my Rainbow Six kills and match wins, maybe connect ubisoft account but how?

[dire tree]

is it working for siege yet?

i uninstalled it due to no siege support and the popups annoying me while playing

[sonic summit]

guys how to fix this

[manic seal]

#when_is_next_restock

[manic seal]

Restart overwolf

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

R6 is down in buff

[manic seal]

No afaik

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[charred crane]

how to fix game lag because buff

before i was geting 244fps in fn

now less than 165fps

also ping is higher because buff

[arctic skiff]

I got premium just for the Easter hunt thing that says free $20 steam gift cart and 100 buffs but when I click it, it just takes me back to the subscription page

Card*

[sonic summit]

it will take up to 7 days??

[west quiver]

GG @sonic summit, you just advanced to level 1!

[dusky radish]

I wish I knew

[violet fractal]

Does the riot point work in canada too? Its saying its canada only then us only.

[shrewd escarp]

hello guys i Riot gift cards out of stock

when will they be back if anyone knows

[slim moat]

I just bought premium but I dont have it on my account

[frosty nest]

restart

[slim moat]

I already restarted

[slim moat]

I even restarted my pc

but i still dont have it

[frosty nest]

Did the payment go through

[slim moat]

yes

[frosty nest]

Then wait for 24 hours

it should eventually arrive

[slim moat]

the money was taken from my bank account

[zenith anchor]

when am I able to redeem the $20 giftcard from the easter promotional? I have premium

[frosty nest]

did you buy yearly premium?

[zenith anchor]

no

[frosty nest]

You need to buy yearly to get it

Let me show you

[zenith anchor]

that was never listed in the popup

all it says is "free $20 steam giftcard with buff premium"

[frosty nest]

Nope

That's not the case

[warm pebble]

when does 5$ riot global card will be in stock?

[frosty nest]

#when_is_next_restock #870329411986149536

and if you think logical, you can easily figure out that no one gives you 20 dollar for 5 dollar 😄

[zenith anchor]

it is the case though

[frosty nest]

Can you read the text

[zenith anchor]

there is nothing that reads "requires yearly subscription"

[frosty nest]

there's no where which says you will get 20$ steam gift card for sure

[zenith anchor]

I beg to differ

[frosty nest]

that's the pop-up

and if you go to check out

[zenith anchor]

so what is that even supposed to mean

is it like a 50-50 chance I get the card

[frosty nest]

up to $20 steam gift card

[zenith anchor]

I dont have that screen

[frosty nest]

You have, I think

press on "subscribe yearly"

[zenith anchor]

(premium elite is from 24hr redeemed, I bought the basic premium monthly)

[frosty nest]

and "monthly", you will see it changes the reward as it says "up to"

[zenith anchor]

so if its "up to" and not "for a chance at" what do I get for having a monthly?

[frosty nest]

200 coins

[zenith anchor]

ok

[jolly notch]

Is this another new member thing? Do existing members actually earn anything

[warm pebble]

marketplace is not loading up

[marsh lantern]

It works to me

If you refreshed too many times too quick, you’ll get a cooldown

And you’ll see it all black

[warm pebble]

i think so

[marsh lantern]

Refresh once or twice to avoid it

[warm pebble]

ok

[sonic summit]

@everyone guys how much does it take to unfreeze my account

i sent them a lot of emails

and filled that doc

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[sonic summit]

ok thx

[warm pebble]

can i know wt is maximum cooldown time

as my marketplace is still black

[weary isle]

I got premium how do i get the zombie easter gift?

[violet fractal]

when is the refill of riot point

[cedar tree]

why is riot 5$ not on marketplace

[tropic yew]

why is marketplace not even loading up

[warm pebble]

.

[tropic yew]

is it gone

[tropic yew]

how much is the cooldown??

[undone fossil]

hello how can we have the 20e card steam ?

[pseudo forge]

u must buy it

nothing is free 😄

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[arctic skiff]

Cause fortnite sweats are a different breed

[twilit reef]

hello guys. can someone tell me why valorant gift cards arent there anymore.yesterday i checked and it was there but now nothing

[violet fractal]

when is the next refill o riot game card

[twilit reef]

so its not just for me or what

[manic seal]

yearly elite?

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

out of stock

[weary isle]

I got monthly so does it have to be yearly?

[manic seal]

you got rate limited, try again in 10 min

[manic seal]

they are out of stock

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

yearly

[weary isle]

Oh they should make it more specific in the promotion and is there a reason why my quests on mobile never count? I did one for 500 buffs it never counted

[opaque bone]

I need help with my tracking. Every time i play R6 and I finish a match it doesn't track it and says "not found"

[manic seal]

task?

[manic seal]

r6 is down in buff

[opaque bone]

for how long

[manic seal]

no eta

[echo wraith]

well its now been 9 days yet no response??

[charred crane]

One message removed from a suspended account.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Kyuu[t]♡mico (Staff)

[nimble grove]

why is buff not tracking my league of legends gameplay is there an issue with that or something

[weary isle]

Uber eats

[slender hearth]

hey how do i get the free 20 dollar steam gift card

i have premium

already but i cant see where to claim it

[manic seal]

Which gamemode

[manic seal]

So its a task

[noble acorn]

MOBILE TASKS

In order to process your complaint on missing rewards, we kindly ask you to open a “Missing Rewards” ticket via your Offerwall IN PROGRESS tab. The option to open a ticket is only available 6 hours after you clicked on an offer, and only for 60 days since that click.
To open a ticket, please follow the following steps:

1. Go to your Offerwall (Earn Free Rewards) and click on the In Progress Tab.
2. Click on the offer you want to open a ticket for (make sure the status changed to Installed), and click on Missing Credits? link at the bottom
3. Click again on Contact Support and fill in the necessary information: Your valid email address + minimum of 50 characters text.
4. Please add Screen Captures that can help us to confirm your eligibility for the rewards.
5. Click the check box and then Submit. Your ticket is now in Pending Support status and the ticket number will appear in the list next to the offer name. You will also receive an automated email informing you that we received your ticket" request.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

Yearly elite which is just bought?

[nimble grove]

draft

does it not support draft pick?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Kyuu[t]♡mico (Staff)

[nimble grove]

ok so it does support draft ill play another hopefully it tracks it this time

[echo wraith]

it's still open

[fervent pasture]

Why is rp removed from market place

[arctic estuary]

why cant i see the out of stock items

[cursive zenith]

i waited the whole week

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

When did you fill the form

[magic inlet]

Please be patient and wait for an answer

[echo wraith]

ok

[flat inlet]

excuse me but when i play bedwars in 1.18, it still doesn't track the games

can someone help me?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[warm gorge]

excuse me but when i play valorant and finish a quest it doesnt count for an example i got a quest to get 5 headshots i did it and i open buff it doesnt count can someone tell me how to fix it ?

[magic inlet]

Did you earn some buff points in match ?

[warm gorge]

nope

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[warm gorge]

alr tysm

[west quiver]

GG @charred crane, you just advanced to level 1!

[fast jetty]

what is the replication mode on valorant ?

[marsh lantern]

It was a mode back in 2021 or so, but it seems to be removed from Val according to Google

[fast jetty]

ok cause it's still in the supported game modes tab xD

[smoky pendant]

zyanyamondragon. was softbanned.

[solid turtle]

how do i uninstall buff its sooo anoying with the overlay as soon you start a game....

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Lukskubik (Staff)

[shadow vortex]

is Logitech-G cods removed from the market ??

[marsh lantern]

Seems like it

[shadow vortex]

not good

[half osprey]

Do i get a 20$ Gift Card if i subscribe?

[magic inlet]

You must pay Yearly Premium Elite to get a $20 Steam card (it takes 48 hours for the card to arrive in your inventory)

[half osprey]

ah ok :/

[main wolf]

i got the yearly premium elite, when do i get the free monthly loot box?

[magic inlet]

When did you pay premium

[main wolf]

yesterday

also didnt get the steam giftcard yet

[magic inlet]

Check ''Explore Buff Boxes''

[main wolf]

https://i.gyazo.com/0f6ae610e65e79784932867f1214b77b.png

says 0

[magic inlet]

It takes 48 hours

[main wolf]

ok but what about the loot box?

also ty for the quick responses 🙂

[magic inlet]

Wait 24 hours and if you don't get lootbox, send a ticket #open-a-ticket

[main wolf]

ok will do, ty

[lusty monolith]

I cannot collect points for the first level in Rocket League. What is the solution?

[west quiver]

GG @lusty monolith, you just advanced to level 3!

[smoky pendant]

ponstermenis has been warned.

[slim moat]

what steam card do i get with normal premium

[magic inlet]

Restart overwolf, play another match of the same game and click on claim again

[magic inlet]

wdym normal premium ?

[slim moat]

i bought premium for 1 month for 3.99$

because there was listed i would get a steam card with premium

[fluid widget]

0 stuff in stock

useless app

[magic inlet]

Easter Apocalypse
Monthly Premium - 200 buff points
Yearly Premium - 500 buff points
Monthly Premium Plus - 200 buff points
Yearly Premium Plus - $10 Steam
Monthly Premium Elite - 500 buff points
Yearly Premium Elite - $20 Steam

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[slim moat]

where can I cancel my subsciption?

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Lukskubik (Staff)

[slim moat]

i mean cancel it not unsubscribe

I have the right to cancel it within 48 hours after the subscription

[marsh lantern]

It's the same, wdym?

[fluid widget]

yes restock in next 3 years

[slim moat]

no cancelation is me getting the money back and everything i got from the subscription gets removed from my account

[west quiver]

GG @slim moat, you just advanced to level 1!

[lusty monolith]

It worked, thank you

[marsh lantern]

#open-a-ticket and ask for it there, we don't handle administrative stuff here

[red light]

hey when the riot 5 dollar acces code restocks?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[red light]

alr thanks

[versed stone]

ayo does the new buff pass comes to my account next season or I have to fill a form or soemthing like last one ?

[marsh lantern]

It should come automatically

[versed stone]

okie noice

[lunar pendant]

i wanted to know something why dont time played games give out buff points

like there are more games on time played then games that give out buffs for some reason

[marsh lantern]

Time played? Give more details if you can

[lunar pendant]

well i mean there are less event based games that give buff points but there are more games for time based games i wish more games gave out buff points just not event based games

[marsh lantern]

Most of time-based games are not PVP, but event-based games are PVP

You can't give points if they're not pvp

[crisp agate]

my buff isn´t quite working

[magic inlet]

Please describe your issue

[crisp agate]

i dont rally know how to get points in Valorant

[magic inlet]

Did you earn some buff points in match ?

[crisp agate]

yes but in the daily challange are only POints and i dont know what that mean

[tribal lichen]

Just got a Fraud error after a TFT match

[dull condor]

how do i cancel my subs

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

It can happen sometimes. Close overwolf on your task manager, close lol, open overwolf again (not buff), open lol and check if buff opens automatically

That's been working to me these days when I get fraud error on tft

[tribal lichen]

will do, just want to check as it's the game I do mostly play. So I want it to count for something haha

[magic inlet]

You mean Earn points ? = Earn buff points in the match

[crisp agate]

yes but i got really don´t many so that´s my problem i hav to play lik 30 matches to get that full

[dull condor]

Is this automatically take my money in the next month?

[marsh lantern]

Yep, unless you unsubscribe

[dull condor]

i cant see the unsubcribe on my page

[marsh lantern]

#open-a-ticket asking for it

[brazen sparrow]

Hello, I recently downloaded buff and I can't get anything to track even with overlay turned on.. I'm getting xp after closing my game/ending my session but no tracking while playing.

[shell hatch]

what are you guys talking about

[marsh lantern]

CS2 is not supported yet

[brazen sparrow]

rip

[silk spire]

same happening to me

[brazen sparrow]

well it tracks xp for cs2 atleast haha

[silk spire]

and i am a long time user

[marsh lantern]

Read answer below...

[brazen sparrow]

Thanks for the help Ali

[silk spire]

oh wait no, its happening in every game for me

i just get xp

already did a full reinstall so i guess ticket it is

[crisp agate]

yeah but it dosnt show thm on the daily challang window

[west quiver]

GG @crisp agate, you just advanced to level 1!

[magic inlet]

Since the challenges cannot be automatically restored, go to example the Inventory or Marketplace and go back to the challenge and you have restored the challenge

[crisp agate]

thx

it worked

[random sail]

i just bought the monthly premium elite does it take time to activate?

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[random sail]

awesome thank you

[stark dagger]

hello, how do i unfreeze my account from inactivity apparently there is a drop-down menu but i cant seem to find it

[stoic pebble]

so how exactly do i make it so that my supercell account is linked to my buff?

i play brawl stars a lot

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[magic inlet]

Open the Mobile App -> Rewards -> Games -> Scroll down to verified your account

[fluid widget]

save the penguins

that's all I see

do they even stock stuff?

There's nothing to get from this app

[magic inlet]

? send ss

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[fluid widget]

there's no way of getting anything

if you stay on the app looking for something to get stocked it doesn't even gets available

[magic inlet]

#1005847190385729706

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[fluid widget]

I was looking at the store all day it was saying last purchased 18 hours ago and then I see it go Last parchased 1 hour ago

you don't even get the chance to get anything

I use BUFF and I really like the App and getting some the cards
I'm region

what cards?

Lady bug and cat noir 1000 coins?

[magic inlet]

You have to be faster

[fluid widget]

bro

I was having it there

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[fluid widget]

I was looking it the whole day

and it refreshed to last parchased 1 hour ago

fix app first then consider opening the marketplace again

[knotty bane]

bro where is the riot card that i can purchase with 1200 point

[fluid widget]

gone

if you're intrested you can get the sick cards they're selling

lady bug and cat noir

[knotty bane]

this is not good

i used buff just for riot card now they just removed it

🙂

[pseudo kettle]

Guys is this normal that i don't see logitech promo code or valorant points?

[manic seal]

in marketplace? prob out of stock

[pseudo kettle]

Yet usually I always see the products however no

[west quiver]

GG @pseudo kettle, you just advanced to level 1!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[tranquil marsh]

How do I link my pc buff acc to my ps5 so I can get point for other games I have on there?

[manic seal]

only windows pc and mobile

[tranquil marsh]

Oh ok

[warm kiln]

Why on mobil app there is no clash royale challenges but on pc there is. Is there a way to link supercel id on pc

[chilly vault]

what does this mean

[magic inlet]

Weekly challenge mobile is Premium only

[magic inlet]

R6 is down on BUFF

[chilly vault]

thanks

[devout heath]

the same is happening to me on both valorant and r6

is there no way to fix it or sum

[magic inlet]

R6 is down on BUFF. Did you earn some buff points in match Valorant?

[devout heath]

it said start game not found on valorant

so i didn't get any

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[devout heath]

ok

[vague compass]

yo i asked for this and some guy said that the cards appear and disappear randomly, when will the cards be visible? like tf is that

[vague compass]

they removed it from your inv?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[spice holly]

Whenever I attempt to log into buff it keeps send multiple accounts detected (sent ticket 2 weeks ago)

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[spice holly]

its been open since the 16th :(

[charred crane]

There are very few products when will new product be added to the market

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

I said new product there is only pubg uc and volarant points in game

[marsh lantern]

Read the bot above...

That's all the info we have

[charred crane]

There is only information about restock not new product

[marsh lantern]

It applies to new items

[noble ridge]

I bought a vp from Raffles for 1000 buff game points, but I did not receive the code, what should I do?

how do i get vpm?

[manic seal]

well its a raffle and you didnt win

[manic seal]

wym with vpm

[noble ridge]

thanks bay

[warm anchor]

first time using buff and i just won a swift paly in valorant but got no points

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[warm anchor]

TYVM 😄

[violet fractal]

what time are the refill of riot point

[west quiver]

GG @violet fractal, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

Hello,
i'm trying to participate to the Mr. Propre tournament but in the buff app i can't see it,
do you know how can i fix?

[neat nexus]

Hello

I have a huge problem

[marsh lantern]

I think that’s over now

Someone won the phone already

[neat nexus]

can someone help me ?

[charred crane]

it's 1 phone each week

[marsh lantern]

Are you from France?

[charred crane]

yes

[placid kernel]

why i got a wan ?

[marsh lantern]

You should see a tab with the challenge afaik

[marsh lantern]

Read the DM the bot sent you

[marsh lantern]

Ask ahead

[placid kernel]

Misusing

what i have do ?

[marsh lantern]

#info-and-rules

[neat nexus]

I did a big mistake

I had more than one account created and now I can't login please

[placid kernel]

we can talk in french ? here ?

[charred crane]

i did all the steps listed on the site but still i don't see it :/

[marsh lantern]

No

Only English

[marsh lantern]

#open-a-ticket

[marsh lantern]

#open-a-ticket explaining the issue

[runic stump]

bro it dident even come to stock

[twilit reef]

bro at least its shown for u i cant even find it here

[light pond]

it didnt even load for me

the marketplace

[twilit reef]

same

[junior dragon]

the system is rigged

[runic stump]

fr

[ruby wraith]

anybody know how I can get rid of buff

[soft root]

i cant even log in ts making me feel like ima have a epilepsy attack or sum

[soft root]

delete it through the wolf app

[west quiver]

GG @soft root, you just advanced to level 1!

[soft root]

outwolf overwolf?

idk the name

[dull condor]

If i delete the buff would it stop the monthly payment?

[manic seal]

no, you must cancel it

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[dull condor]

where does it say

i cant see it

[west quiver]

GG @dull condor, you just advanced to level 1!

[manic seal]

send a ticket #open-a-ticket

[wary frigate]

my account is frozen how do i unfreeze it

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[night grove]

mine too man my buff valorant gift card doesnt even load

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[craggy wagon]

i cant find valorant skins in the store i thought they had them its not even by the sold out

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[tropic hound]

Does it work in France?

Because I never seen the stock full

[marsh lantern]

Yep

[tropic hound]

I woke up at 1h30 am to get a card and it doest work

It was marked that the last purchase was 24 hours ago then went directly to 1 minute

[marsh lantern]

That means it ran out of stock

It takes a while for it to update to "last minute"

[tropic hound]

How can I get one??

[west quiver]

GG @tropic hound, you just advanced to level 1!

[marsh lantern]

#870329411986149536 #when_is_next_restock and being as quick as possible, or entering raffles

[tropic hound]

Ok I 'm gonna wait

[solid lynx]

umm i am having trouble

i played a few matches of rl and completed the given mission but at the end the goals were not counted in the mission and task was left uncompleted even tho the summary of the matches showed i had made enough goals by buff it self

[magic inlet]

Did you earn some buff points in match and which game

[rapid wraith]

its been like 5 days since my unfrozen request

[manic chasm]

why is riot 5$ card always out of stock

💀

its almost always sold out

its mostly always purchased 13 hours ago or something

[dry pond]

OOH I KNOW, i had this problem but with valorant. Go to overwolf, click on your profile picture top right, go to like “manage account” then go to overlays and enable the game

[marsh lantern]

#when_is_next_restock #870329411986149536 there’s a lot of demand

[manic chasm]

k

[thin crescent]

Why have Buff removed riot gift cards now. It was enough when they removed steam gift cards, at least in the Swedish version, idk about the rest of eu and the world

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[stoic pebble]

where is the rp? (Riot Points)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[stoic pebble]

alright

[graceful loom]

I got more then 7 headshots but didnt receive the buff points

how do I fix this issue?

I had buff opened while playing valorant and it says that Buff didnt track any matches during the session

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[graceful loom]

I opened valorant and then it opened buff

Ill do one game

[haughty flicker]

I contacted buff support few days ago

I still didn't recieved their feedback on the giftcard i purchased of warframe

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[haughty flicker]

I tried

[marsh lantern]

Does it say open?

[final scarab]

For me the only thing i can buy is some random things in games i dont play i cant find Valorant giftcards

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[haughty flicker]

I opened the website but its not letting me login it's saying that the credentials are incorrect

[final scarab]

The only thing i can buy is to Protect the planet?

[marsh lantern]

Check if you followed steps on the bot correctly

[marsh lantern]

Read bot above...

Also read #when_is_next_restock

[final scarab]

Hm so if when it is restocked it should be in market place right?

When it restockes is gonna be in market place right?

[west quiver]

GG @final scarab, you just advanced to level 1!

[austere canopy]

guys i cant find the vp offewr in my marketplace

[marsh lantern]

Yes

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[austere canopy]

how long might that take

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[final scarab]

Thanks

[austere canopy]

yall have bot anwers to everything or sum

[marsh lantern]

Those answers have all the information we have, and they're well explained

[austere canopy]

well thank you, that helped very much

[sage trout]

how i can erase buff?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[sage trout]

tysm

[marsh lantern]

@charred crane Go to #off-topic-english

[solid lynx]

tnx man that helprd

[subtle magnet]

why does buff cofuse warthunder and friday the 13th game?

[marsh lantern]

Might be a visual bug

[warm nexus]

Just curious about it, i got premium with the the easter event running saying that id get a $20 steam card, is there and event that i need to go do?

[marsh lantern]

What plan did you get?

[warm nexus]

the monthly premium elite

[marsh lantern]

It has to be yearly to get the 20$ steam

[warm nexus]

gotcha thank you!

[rotund hornet]

when i downloaded the app i thought that it offers gift carts like steams, riots, etc but i only see PUBG UC for premium users only, and its always out of stock, is it because of region or changes the stock from time to time?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[sonic summit]

@noble acorn my account is frozen for really long time i sent u the doc and i filled it but my account is still frozen

so what to do?

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[austere canopy]

Bro i get it, the marketplace can be out of stock and might not show some offers, but how come in the videos. The market is just overflown with offers? I lit have 7 offers right now.

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[austere canopy]

does val work in eu

[west quiver]

GG @austere canopy, you just advanced to level 1!

[marsh lantern]

Yes

[austere canopy]

how do i change my region

i dont even know whats it on

[marsh lantern]

On the marketplace?

[austere canopy]

how long might it take for them to resolve the issue with valorant cards?

[marsh lantern]

No info

[austere canopy]

like those API servers or smth

oh alright

i am sorry if i ask too much but this is my last question haha

how much points does a 10 dollar card cost

[magic inlet]

1500 - 1800 Premium price
2000 - 2300 Regular price

[austere canopy]

holy moly

[timber gull]

Buff doesn't let me claim level 1 for league of legends, is there a fix?

[west quiver]

GG @timber gull, you just advanced to level 1!

[austere canopy]

thats expensive

[magic inlet]

Restart overwolf, play another match of the same game and click on claim again

[mellow wing]

why isnt r6 working for me on buff

[magic inlet]

R6 is down on BUFF

[steady canyon]

hi so i just renewed my subscription for the premium elite and not sure if i need to wait a day to claim the rewards or what to do

[magic inlet]

When did you pay premium

[steady canyon]

just a few minutes ago, also too not sure if the 20$ steam card includes monthly

or if its just the yearly one

[magic inlet]

Easter Apocalypse
Monthly Premium - 200 buff points
Yearly Premium - 500 buff points
Monthly Premium Plus - 200 buff points
Yearly Premium Plus - $10 Steam
Monthly Premium Elite - 500 buff points
Yearly Premium Elite - $20 Steam

[steady canyon]

ok, do i need to wait to change to the yearly?

[hushed sage]

how do i make all the popups go away they are very intrusive

and they have a timer before i can X them out, it's unbearable

[honest lance]

so im trying to unfreeze my account and i filled up the form they sent me, am i supposed to get an email when my account gets unfroze?

[magic inlet]

This applies to new subscriptions. So I guess I'd wait. The event ends April 2nd.

[honest lance]

yea but do i get an email when that happens?

or do i just remind myself

[magic inlet]

You won't get any email just sign in and see if your account will be unfrozen

[honest lance]

alright thanks

[magic inlet]

You can disable if you have Premium StartGame/EndGame or disable in Overlay&hotkeys (game won't track you)

[heady void]

how do i connect my supercell account? or do i not need to for clash royal

[magic inlet]

Open the Mobile App -> Rewards -> Games -> Scroll down to verified your account

[heady void]

do i need to do that on any of the games on pc?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[gentle elk]

Hiya,
I have recently joined Buff and I would like to redeem my Buff points with a Riot Games gift card but there is no option for that on the market place. Can someone resolve this issue for me?

Anyone?

[sour robin]

Yep I wanted to ask the same question is buff gonna restore some stuff

?

[iron breach]

How does the BUFF restock system work?

is it completely random?

[charred crane]

Hey uh

I dont really know how to ask a question

But i paid for buff premium and it took my 3 dollars

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Close overwolf on your task manager and open buff again. If you don’t receive your subscription in 24hrs, #open-a-ticket

[charred crane]

i apologizer

thank u

[marsh lantern]

All good!

[charred crane]

one final thing if i may ask?

[marsh lantern]

Ofc

[charred crane]

will i still get the gift card

[marsh lantern]

20$ Steam?

[charred crane]

yea

it says if i purchase premium

thats why i did it

[marsh lantern]

You need to purchase yearly premium

[charred crane]

damn

[marsh lantern]

It says yearly afaik

[charred crane]

any?>

[charred crane]

oh im stupid

but it dont say yearly?

[marsh lantern]

I think it does somewhere, but I can’t check it now

But here it is too #premium-chat message

[charred crane]

This?

[marsh lantern]

Oh maybe you can’t see that

[charred crane]

It says just subscribe

Lmao

[marsh lantern]

Get up to $20 Steam gift card with Yearly Premium! -> They sent this on an email

[charred crane]

oh sry

[marsh lantern]

I’m pretty sure it says it somewhere else too, but I’m sorry I can’t check rn

[charred crane]

no its fine

[marsh lantern]

[charred crane]

i apologize

i just wish it was more clear

[marsh lantern]

All good, no worries

[charred crane]

cuz i need to spend a whole nother 35 dollars

https://tenor.com/view/sigh-gif-21386655

[lunar marsh]

is there a way to disable auto recording when opening a game?

[zenith pumice]

every siege match i play it says game start not detected

[gleaming beacon]

I have collected 3200 buffs, but the only options for me are donations worth 100 buff each. Even raffles don't support my location (Asia Pacific). Will you never add riot gift cards for us?

[remote parrot]

how can i change my buff account region becouse am in jordan and i will go to us so all the market items defiant

[honest bobcat]

so we won't get gift cards anymore like the steam one ?

[charred crane]

Hey

Bro whats the time to withdraw valo points

!?

[autumn musk]

i need help why cant i log into buff?

signing in with email but it wont work

[hybrid urchin]

why i cant open my account? its say error, frozen account.

[charred mango]

same happen to me

[autumn musk]

when opening the app it wont let me create my account

[nimble meteor]

hello guys

[hybrid urchin]

why i cant open my account? its say error, frozen account.

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[magic inlet]

Sign in with email put email and password

[magic inlet]

Sign in/up with email put email and password

[magic inlet]

#when_is_next_restock #870329411986149536

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

The marketplace has been set up since you signed up

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[magic inlet]

R6 is down on BUFF

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Lukskubik (Staff)

[main wolf]

its been over 2 days since i purchased the yearly premium elite and still no buff box, when do i get it?

[west quiver]

GG @main wolf, you just advanced to level 3!

[marsh lantern]

Did you send a ticket?

[main wolf]

i did

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[main wolf]

funnily enough i got the 20 dollar steam giftcard but not the buff box lol

[marsh lantern]

If it's open, you must wait for an answer

We don't handle administrative stuff here

[main wolf]

how long does it usually take to get the loot box?

[marsh lantern]

No info tbh, as soon as they get to your case I'm sure they'll be as quick as possible to give it to you

[main wolf]

ok just have to wait then i suppose, ty

[vernal glacier]

ive tried the google form thing to unfreeze my account but it still aint working?

can i have help with this please?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[vernal glacier]

i done that aint its still frozen

[west quiver]

GG @vernal glacier, you just advanced to level 1!

[marsh lantern]

When?

[vernal glacier]

like last week or something that

maybe more i cant remember

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[versed rapids]

i swear clash royale quests are so hard

level 2 250 000 KING tower damage

that mean more than 30 3 crowns in fat

[tropic latch]

When are the Riot Games points coming back on Global servers?
i just got enough points to buy one pack😥

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[magic inlet]

I'm sorry, but we can't help you with that

[earnest hinge]

hello valorant points what time between which hours are renewed

[magic inlet]

#when_is_next_restock #870329411986149536

[heady void]

how often do you guys restock the stuff that is always out of stock?

[timber wagon]

My account got deleted and i want to restore access to it

i opened a ticket but no response for 2 days

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

An answer can take 3-5 business days

[latent solar]

Why Riot gift cards aren't in the shop anymore ???

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[tender bobcat]

Can someone tell how to use buff for minecraft as after i choose it and complete the challenges it dosent count not even once

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[white shadow]

hi there is premium elite has effect on earning exp on buff pass ?

and what is this offer with name of zombie easter gift ? this is for yearly subscribe ? and give you instant 20$ steam gift card ?

[magic inlet]

#announcements⭐

[magic inlet]

Easter Apocalypse
Monthly Premium - 200 buff points
Yearly Premium - 500 buff points
Monthly Premium Plus - 200 buff points
Yearly Premium Plus - $10 Steam
Monthly Premium Elite - 500 buff points
Yearly Premium Elite - $20 Steam

[white shadow]

thank you so much and premium have any effects on exp earning on buff pass ?

the exp of playing overwolf supported games i mean any effect on the time based earning ?

[magic inlet]

Nop. If you buy a Buff pass or Yearly Premium Elite you will get Buff pass access and get a +20% XP boost

[white shadow]

thanks a lot

[tender bobcat]

how wil i play hypixel 1.18.2,, or 1.19

[scarlet galleon]

How do I unfreeze my account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[charred crane]

How do i cancel my premium

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Ali 🌻 (Staff)

[void tangle]

when i play r6 it keeps saying match not tracked.

[marsh lantern]

R6 is down on buff

[void tangle]

oh

how long has it been like that cuz its been like that since like november for me

[marsh lantern]

Months

[void tangle]

ok thanks for the info

[acoustic loom]

the moment I can have a 10€ logitech card, they don't sell them anymore, is it normal ?

[charred crane]

has anyone ever bought the riot giftcard? Cus I've been checking the marketplace almost every day, a couple times a day never see the card available

[marsh lantern]

Yes

[marsh lantern]

#1005847190385729706

[sacred arch]

why does this happen every match I play??

I played like 10 games and 8/10 had this error

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[sacred arch]

more than 1 minute? what about players that are good at being offense? that sounds unfair to me.

average game is like 30-40 seconds,.

in blitz

[marsh lantern]

We can't do anything here about that

[sacred arch]

hm

[ionic aspen]

i need riot gift card dude

[marsh lantern]

#when_is_next_restock #870329411986149536

[ionic aspen]

i mean riot gift card when i gotten restock i try to buy it just wnt out of stock in just 5 sec

[marsh lantern]

Try to be quicker, we can't do anything about that here either. People are quick and there's a lot of demand

[ionic aspen]

bro i am doind this like more than 2 weeks

[marsh lantern]

You can also try getting on a raffle

[ionic aspen]

raffle is risky

can you do it for me ?

[marsh lantern]

No

[ionic aspen]

wy not dude ?

[marsh lantern]

No one will and can, only you

And don't beg here, please...

Try to get it and you will eventually

[ionic aspen]

i am from india i need to get up early every single day

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[ionic aspen]

ok

but i had to tell you that

buff have a glitch

[marsh lantern]

Which glitch?

[ionic aspen]

i got this 1200 in 5 days

ig

because of that

[marsh lantern]

And what is that?

[ionic aspen]

but its not woth it

nah i am gonna do it again

and then i ll sold my account

to someone

wit moer than 5k buff coins

[marsh lantern]

#info-and-rules ...

[ionic aspen]

ahahaha

byebye

[marsh lantern]

No one will buy it knowing that it's going to get banned... But good luck!

[next wigeon]

Riot cards dissapeared from the store. Anyone knows the cause of problem?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[next wigeon]

Alr fair enough

[raw kraken]

yo

what the shop is rn

[marsh lantern]

What?

[raw kraken]

like buff market

i know there is keyboard and mouse

in there

whats the name of them

im on an alt pc

so i dont have buff rn

[marsh lantern]

That depends on the region, and I don't have them on mine. Check them out when you can if they're available in your region

[raw kraken]

alr

[frosty talon]

I just wanna know why my account dont want to open ?

[earnest hinge]

Hello, I live in Turkey, I could not understand at what time the valorant points are renewed, could you help me?

[marsh lantern]

Do you see any error?

[marsh lantern]

#when_is_next_restock #870329411986149536

[nimble meteor]

Does it work with buff tl legacy?

[earnest hinge]

I'm saying I don't understand the time zone

[nimble meteor]

kanka destek vermiolar

[marsh lantern]

What’s that?

[marsh lantern]

#870329411986149536 - it’s the same time for everyone

Follow those steps there

[nimble meteor]

tlauncher

[marsh lantern]

Doesn’t matter your time zone

[marsh lantern]

English only…

[nimble meteor]

minecraft launcher

okay bro

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[nimble meteor]

When are valorant points renewed?

and Is there a boost advantage? (discord server boost)

[charred crane]

why's the marketplace empty

[nimble meteor]

stocks are running out

@charred crane

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You get a private channel and a role, but that’s it

[nimble meteor]

Stocks are running out as quickly as they arrive, my friend.

[west quiver]

GG @nimble meteor, you just advanced to level 1!

[nimble meteor]

What's happening on the channel? (booster channel)

[marsh lantern]

Nothing

[marsh lantern]

I know, there's a lot of demand and people are quick to get the cards

So you gotta be quick

[charred crane]

Hi on news say guarantee 100 buff and when I buy it he give me 50 ? Why

[marsh lantern]

Check your transactions

[charred crane]

50

[marsh lantern]

Last time it took 24hrs to get it, so wait them

If you don't get them in 24 hrs, #open-a-ticket

[lavish quiver]

How long will it take for the next card Valorant? pls

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

Why are stocks so low?

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

@charred crane English only #info-and-rules

[charred crane]

Global items run out very quickly

[marsh lantern]

As it says on the bot -> #support-en message

Also check #870329411986149536

[modest tusk]

Hi guys , I heard i could get v-bucks , fortnite items , etc , here? Is that true?

[marsh lantern]

Check your marketplace too see if they're available

[modest tusk]

How do i check that?

[marsh lantern]

On the app, on the "marketplace" tab

[modest tusk]

Oh , thanks.

[modest tusk]

Oh no they aren't

[fickle cedar]

i cant verify myself in this server for some reason am i just being really dumb

[toxic peak]

can i ask about this offer like first of all do i need to buy the prem elite like the highest one to get it or any prem will work
secondly it says up to like when i subscibre will i get it or its just a chance?

[sudden bluff]

hi i just bought premium but it doesnt say i have it yet is that normal or nah

[magic inlet]

1. Easter Apocalypse
   Monthly Premium - 200 buff points
   Yearly Premium - 500 buff points
   Monthly Premium Plus - 200 buff points
   Yearly Premium Plus - $10 Steam
   Monthly Premium Elite - 500 buff points
   Yearly Premium Elite - $20 Steam

2. it takes 48 hours to get rewards

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[magic inlet]

If you see a couple room then everything is fine

[hard blaze]

what do i do if my account is frozen??

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[hard blaze]

thankss

[eternal crow]

Hey every round I take in valorant, buff coins are counted but exp is not, someone knows why?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow those 4 steps

[supple mantle]

Hello, I cannot log in to my account, can you help me?

[marsh lantern]

Do you see any error?

[supple mantle]

1sec

Problem

Error

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[supple mantle]

Senting bro

@marsh lantern

[smoky pendant]

turkeyhasancan has been warned.

[marsh lantern]

#info-and-rules

And also read what it says on the form

[supple mantle]

is it opened? my account

[marsh lantern]

I doubt it if you just sent it

Wait 7 days

[supple mantle]

I don't remember my username

[marsh lantern]

The important part is the email

[supple mantle]

I gave it to you, hopefully it will open

how many hours does it take

[marsh lantern]

Read what it says at the top of the form, please

[supple mantle]

Ok bro

[west quiver]

GG @supple mantle, you just advanced to level 1!

[supple mantle]

Thank you

[lunar pendant]

so i wanted to know if i use a controller playing any games on buff would i still get xp ?

[marsh lantern]

Nop. Controllers are not detected and the system will think you're AFK

[inland escarp]

Is valorant gift cards stock out or something? they are not showing in my marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[dull condor]

if i deleted my account will I still able to pay the monthly payment?

[marsh lantern]

I don't think so, but you can try cancelling your premium first and then deleting your account

[dull condor]

again, there's no cancellation button for mine

[marsh lantern]

#open-a-ticket requesting it

[dull condor]

I already did twice last 3 days ago.. Do i have to wait?

[marsh lantern]

Once is enough, sending more will only delay the process. Just wait for their answer

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[lament tide]

Hey, where do you find the highlight on the folder ? I need to get space and i think it take a lot of space

[marsh lantern]

On your PC -> Videos -> Overwolf -> Buff

[lament tide]

i'm.. kinda stupid didnt check here thx !

[fast jetty]

how long does it usually take them to fix the api issue ?

[charred crane]

Restock when I'm abt to uninstall

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

No info, sorry

[charred crane]

Yeah but the current ones are so weird, like climate change and stuff or is my buff account messed up? 💀

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[charred crane]

Well how do I know if I can get my desired stuff in my region? 💀

[marsh lantern]

Wdym?

[charred crane]

Like I want to buy valorant points with the buff points, how do I know if I'll be able to buy them in buff from my region?

[marsh lantern]

Check the marketplace every now and then to see if they're available. Also, check its description

[charred crane]

Bet 😔

[charred crane]

can you maybe tell me how many things you can currently view in the marketplace? Cause trust me I see a very limited few, like about 6 I think

I'm thinking if it's somehow because I logged into my old account

[lament blade]

buff marketplace is just black?

[charred crane]

no it js has boring stuff like donations n shi for me

[west quiver]

GG @charred crane, you just advanced to level 1!

[lament blade]

my shi just black

[charred crane]

Restart

[marsh lantern]

That’s because you refreshed too many times too quick

So you got a cooldown

Next time refresh once or twice

[marsh lantern]

That wouldn’t matter

You can only see your region and global items

[marsh lantern]

Nop, it’s your region

[true nebula]

when is riot global codes are getting restocked again ?

[west quiver]

GG @true nebula, you just advanced to level 3!

[marsh lantern]

Plus, having more than 1 account can get you banned, so careful with that

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[charred crane]

It wasn't the case before, I could see stuff of other regions, and the region filter is there for a reason

[marsh lantern]

That filter does not work atm

Months ago you could see items from another regions, but not anymore

That changed at least a year ago afaik

[charred crane]

💀

[true nebula]

If items were sold within the last 24 hours, the shop may appear as sold out, but I haven't seen it stocked for about three days.

and when do the shop get reset everyday

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[worldly fulcrum]

When is $10 val gift card coming back

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[mint fern]

Hello ipaly game my faily quest dont work

[worldly fulcrum]

What game is it

[mint fern]

All game

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[mint fern]

Ropcket league : Cs;go

[marsh lantern]

CS2 is not supported yet

[wanton shale]

i wanted to buy a offer in the shop so i activated premium to buy the offer for cheaper

but when i activated it and tried to buy the offer it told me it was out of stock, so i restarted buff and it said it had been out of stock for 5 hours even though i had refreshed the page and it said it was there

all i want is to get my 24 hour premium back, and to not have it active rn, i activated it less than 10 mins ago so i havent gotten anything with it

[earnest hinge]

valorant points will be renewed, right now in turkey at 03.03 I haven't slept and I'm still waiting.

[marsh lantern]

That error means that someone was quicker and they got the cards before, so I don’t think you’d get your premium back

There was no bug/glitch on the app’s side

[tawdry brook]

I've been staring at a black screen for 10 minutes and ı'm living at turkey

[marsh lantern]

That’s because you refreshed too many times too quick and you got a cooldown

Refresh only once or twice to avoid it

[wanton shale]

no it said they were purcahsed 5 hours ago not just now

[marsh lantern]

Sometimes it takes a while for it to refresh the “last purchased” thingy

[wanton shale]

i did get beaten to buying it but at least is should have been able tot ell

[marsh lantern]

Try restarting the app

[wanton shale]

5 hours is a while

[marsh lantern]

Did you try to buy it 5 hours ago or now?

[tawdry brook]

When I want to buy a vp, either everyone gets it in just a few seconds, maybe they even use a software, or I stare at a black screen on Marketplace for 15 minutes and 17 minutes. I try for at least 5 times and I always experience these two problems. I live in Turkey and here the stocks are replenished at 3 am. I can't get vp and I'm losing sleep

[charred crane]

Is there a way to know if they'll restock in my region? It looks unlikely

[marsh lantern]

#support-en message

[tawdry brook]

and it still says received 1 day ago

[marsh lantern]

Nope, sorry #when_is_next_restock

[marsh lantern]

Maybe restock hasn’t happened yet

[charred crane]

😭 this region thing is messed up. Any advice?

[marsh lantern]

No, tbh, so sorry

[charred crane]

aw 😭😭😭
why ain't they releasing in my region SMH

[earnest hinge]

bro

Sold out in 5 seconds

I haven't slept for 3 hours

[marsh lantern]

#off-topic-english pls

[earnest hinge]

Can't you help me?

[marsh lantern]

There’s a lot of demand and people are quick, we really can’t do anything here about that

[earnest hinge]

I entered the code but it didn't work

[west quiver]

GG @earnest hinge, you just advanced to level 1!

[marsh lantern]

That’s probably because it run out of stock

Someone got it #1005847190385729706

[charred crane]

One message removed from a suspended account.

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

One message removed from a suspended account.

[edgy skiff]

Bro it's saying stocked a day ago

Like today it is not restocked

[wanton shale]

now

[marsh lantern]

Give more details on the issue, pls

[charred crane]

One message removed from a suspended account.

[marsh lantern]

That takes a moment to refresh

[charred crane]

One message removed from a suspended account.

[marsh lantern]

Check in a few minutes

[marsh lantern]

Try to give more details bc the message seems a little bit messy

You got a v-bucks code, but you can’t actually see the code?

[charred crane]

One message removed from a suspended account.

[marsh lantern]

Did you get it on your email or are you checking it on your inventory?

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

[marsh lantern]

Did you get it on your email?

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[marsh lantern]

#open-a-ticket explaining the issue and providing as many pics as you can, so they can check it, pls

[charred crane]

One message removed from a suspended account.

Hi I buying v-bucks on market and there is issues which link he give me

[marsh lantern]

Upload them to a platform like imgur and paste the link

[charred crane]

One message removed from a suspended account.

[marsh lantern]

#support-en message

Same as this then

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[marsh lantern]

Screenshot it

[charred crane]

One message removed from a suspended account.

One message removed from a suspended account.

[marsh lantern]

And paste the link of the ss on the ticket

We can’t do anything here…

[charred crane]

Is like 10 page

[marsh lantern]

We don’t work for Buff and we don’t handle administrative stuff here

[charred crane]

Or more

[charred crane]

One message removed from a suspended account.

[marsh lantern]

That’s why you have to send a ticket

#open-a-ticket

[charred crane]

One message removed from a suspended account.

[zenith pumice]

is there anywhere it notifies youy if the game is down on buff?

[tawdry brook]

Hello, when I tried to get a vp 10 minutes ago, it seemed that the Pubg Mobile 60 UC stock was renewed, but the Riot 5 dollar access code was not renewed. I renewed it many times, but it looked the same. I clicked on it, thinking maybe it was an image bug, but it could not be received. Then I went to the home page, went to the marketplace again, and riot access code 1. It said it was received minutes ago. This happens every time I try to buy it. I wonder how I can fix this. By the way, I would like to point out that I live in Turkey and there are people in my country who experience this

Its a bit long sorry

[charred crane]

One message removed from a suspended account.

[soft root]

bro why cant i log into my account

i can log in on a new account just not my actual account

[charred crane]

When support answering?

?

[manic seal]

#game-status sometimes

[manic seal]

How do you refresh the store

[manic seal]

Any error?

[manic seal]

Ticket? Can take 7 working days

Sometimes a little more

[charred crane]

😮😳

[lapis marsh]

Where is the riot gift card in marketplace

Is someone going to guide me

[west quiver]

GG @fleet sleet, you just advanced to level 1!

[soft root]

not that i seen it just wont let me sign in with google or discord i can only sign in with apple

[manic seal]

Use email and password

If you dont have password recover it

[manic seal]

Out of stock prob

[short condor]

BUFF not support server SEA, right?

[lapis marsh]

When it will restock

[soft root]

still wont sign me in

like its not saying im using the wrong email or password

[tired surge]

i dont know if it ok to ask here

but there a chance that razer viper mouse will be back on stock?

[scenic raven]

why is au riot gift card and us one same price if us one gives more buffs?

[plush otter]

Both my rainbow and couinter strike games arent being tracked. tried the common questions link,. page got taken down. help?

[nimble meteor]

Even if I select EU in the purchase section, it comes to the USA

@marsh lantern

[smoky pendant]

gs_satlaninja404 has been warned.

[keen moss]

why I cant send it?

its before 2 days the clip

[marsh lantern]

Did you upload it to your profile first?

[mossy coral]

hello all. Just had a question. How long does it take to process the premium payment?
I just did it and it didn't seem to register for some reason.

[keen moss]

YES

[marsh lantern]

Click on the "?" and check if you're following every step correctly

[marsh lantern]

It can take 24 hrs. Close overwolf on your task manager and open buff again. If you don't get it after 24 hrs, #open-a-ticket

[mossy coral]

Ok thank you for the reply :))

[keen moss]

that week or the week before?

[west quiver]

GG @keen moss, you just advanced to level 7!

[marsh lantern]

The "?" doesn't change

They're instructions

[keen moss]

no I mean

the video need to be that week or week befor e that

[marsh lantern]

Might be this week

[marsh lantern]

?

[keen moss]

its says past week

so its should

but idk why its not accepting it

[marsh lantern]

Did you edit the video?