support-en

[magic inlet]

#when_is_next_restock #870329411986149536

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

CS2 is not supported yet

Sign in with email put email and password

Did you earn some buff points in endless challenge ?

[tired surge]

ty brother

[west quiver]

GG @tired surge, you just advanced to level 1!

[pseudo kettle]

Hello i have a problem i can't connect my buff account on my phone

it said that i use the wrong password or login but its the good password and when i try to reset the password with email that give an error

[marsh lantern]

What error?

[pseudo kettle]

that said internal error

[marsh lantern]

Do you use that same email on Google or Discord?

[pseudo kettle]

just on google

[marsh lantern]

Try logging in with Google

[pseudo kettle]

ok

[pseudo kettle]

it works ty

[wet trellis]

i am trying to log in but it gives me a message "frozen account not allowed exception" what should i do

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[fading jasper]

Buff keeps trying to charge a bank account i dont want it to. How can i change that? I literally even removed the account from my paypal just to try to stop it from charging the account and i STILL see it tried to charge it

I tried to cancel premium like 3 times before now but ig it didnt work and now its past the renewal date

So

[blissful meteor]

why my 10 dollars gift card that i won in the kitchen race dont work in Amazon ?

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try #open-a-ticket

[fading jasper]

Alr

[marsh lantern]

It says there

[distant lance]

I am entering cs2 but only xp is increasing and the missions are not working can you help me?

[marsh lantern]

CS2 is not supported yet

[fading jasper]

I cant, the captcha isnt showing. Does jt not work on mobile?

[distant lance]

There is cs go but it seems like it doesn't have missions?

[astral granite]

I don't think so

[keen moss]

guys I sholud wait or what?

I finished it from long time and now telling me to wait 2 days

I finish the quest from long time

[blissful meteor]

it says i can use on Amazon then why are they canceling my orders in Amazon

[marsh lantern]

It says 6 days

[keen moss]

no this is old photo

[marsh lantern]

You should contact Amazon

[vocal plank]

can someone tell me what this mystery is?

[west quiver]

GG @vocal plank, you just advanced to level 2!

[novel raptor]

Good evening fellow gamers!
Im trying to buy a pack from the marketplace and it says my level is too low
What does that mean?

[magic inlet]

They're testing something with an item we don't know what it is

[magic inlet]

You have to reach a minimum of Bronze to be able to buy stuff from the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Lukskubik (Staff)

[novel raptor]

as in buffs?

points?

[magic inlet]

nop your rank in BUFF

[novel raptor]

how do i measure that???

[magic inlet]

Are you on the PC ?

[novel raptor]

yeah on PC

[magic inlet]

Click Profile and right you have your rank

[novel raptor]

how do i get points??

[magic inlet]

Play event-based games

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[novel raptor]

oh ok
thanks so much!!

[frail citrus]

Hello it has been 5 days since my ticket was put up and was wondering if any staff here could help me as I have waited for the request to be helped. Thanks

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[frail citrus]

Technically 6 days and I did

[jovial snow]

hello i need help.

i dont know how to move that away of my screen because i cant play with.

[marsh lantern]

Ctrl + tab to close it

[marsh lantern]

Is it still open?

[jovial snow]

but

if i close it wont works

[marsh lantern]

It works

That pop-up is to tell you that it's tracking

You can close it

[jovial snow]

ohh tysmm

[noble urchin]

guys its been 7 months since i reported the r6 tracking problem and it still doesn't track at all

[marsh lantern]

We don't know when it's getting fixed

[noble urchin]

unlucky

[frail citrus]

Says awaiting your reply

[sterile kiln]

@magic inlet that's not working
Google
Discord
Or email , no one is working
Even if I want to connect in guest , that doesnt working

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Lukskubik (Staff)

[scenic nimbus]

victory count for daily for OW is not tracking

[marsh lantern]

Daily or weeklie?

[scenic nimbus]

daily

[west quiver]

GG @scenic nimbus, you just advanced to level 1!

[marsh lantern]

Dailies are working fine

Victory count is working to me

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[scenic nimbus]

@marsh lantern damn lucky lol

[marsh lantern]

Use the reply tool pls

#info-and-rules

And do the steps above

[scenic nimbus]

its tracking my weeklies though

[marsh lantern]

If it's tracking your weeklies, dailies should be working too

Restart the app and check if they've updated

Also, make sure you're playing supported modes too

[scenic nimbus]

i restarted and checked and i was playing regular quickplay, ist tracking my playtimes and i just claimed first level of weekly but still says i havent won once

[marsh lantern]

Try with another game if you can

Or another mode

[random shale]

rainbow six siege, mostly all games tho

[magic inlet]

R6 is down on BUFF

[vernal glacier]

why does it say my account is locked?

[marsh lantern]

Show the error

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[vernal glacier]

@marsh lantern thank you i've just submitted it

[quick marsh]

If i buy the logitech copon code (nt only) i can just use nt vpn to redeem it?

[uneven carbon]

Sorry for the Time of response but on Valorant I have an error and on Amazon the paiement is not accepted

[marsh lantern]

You need to give more details

[old pollen]

I'm sorry for asking, ive never made an account before, but it says I can't sign up cause
"my account is frozen"

this happens with all my e-mails; i tried using the google form from here a couple of days ago, but it still hasnt unfrozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[old pollen]

if I fill out this form, how long should I expect to wait?
Just wondering for planning sake

Also, thanks for this

[marsh lantern]

7 business days

[old pollen]

okay

thanks again

[coral rune]

wha is this?

[marsh lantern]

Seems like a test item

[drifting parrot]

Wow how did u realize that

[smoky pendant]

kosta3392 has been warned.

[marsh lantern]

I mean, it was kinda clear...

[drifting parrot]

Idk u must be professional detective

I got warned cuz i replied directly to ur msg so it counts as ping?

[zenith summit]

Hey I bought premium but I dont see it in my account

[marsh lantern]

Yes

[marsh lantern]

Right?

[marsh lantern]

Close overwolf on your task manager and open buff again

[zenith summit]

nothing changed

[marsh lantern]

It can take 24 hrs to activate, if you don't get it by then #open-a-ticket

[zenith summit]

okay thanks

[bright hemlock]

When are you updating CS:GO to CS2 in Challenges?

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[charred crane]

hey guys i have a question.. well i dont have accses to my email thats linked to my buff account and i wanted to buy smth for the first time i have like over 3k points and then it showed that i needed a code for it and i cant rlly get it.. is there any way i can change my email in it to my current gmail account?

i used my 24h premium elite for it too

[manic seal]

nope

no way to change email

[charred crane]

Oh well..

[tawdry blaze]

yo can someone tell me why the buttons are not working

?

hello?

[west quiver]

GG @tawdry blaze, you just advanced to level 1!

[gritty rune]

hey any knowers on how long it usually takes for like purchasing items like the gaming keypad, mouse, headphones or keyboard?

[marsh lantern]

Close overwolf on your task manager and open buff again

[marsh lantern]

That depends on how much you play, if you use any boost, bp rewards, daily and weekly challenges, etc., so it’s impossible to give you an estimate

Just play, have fun, and you’ll get it eventually

[gritty rune]

oh I have the item I bought it already it's in my inventory

[teal pecan]

is minecraft java redeem cofde available or not

[marsh lantern]

Check if it's on your marketplace

[teal pecan]

in which country is minmecraft java redeem code available

[marsh lantern]

If it's not on your marketplace, then it's not available

[teal pecan]

it is but its out of stock

[marsh lantern]

Then you have to wait for it to come on stock #when_is_next_restock

[uneven carbon]

I have a big problem with my VISA card of Mr Propre race, because its a USD card but we can’t use this one on French website how can I use this ?

[marsh lantern]

#open-a-ticket

[frosty nest]

What's the error?

[opal atlas]

Hello how can i deleted buff plssss

even after removing buff (at least I thought) there are still files that appear when I play!!

💀💀

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[ancient shard]

can i use the vbucks in uae

[marsh lantern]

It says US only, so I don't think so

[ancient shard]

can i use vpn

[marsh lantern]

No, that's against ToS

[ancient shard]

whts tos

[vapid mauve]

yo there! how can I cancel subscribe? I press unsubscribe, arrives a new window, choosing reason, buff says :"we all ready miss u", but I've still got button unsub. or I'm unsubed, but still got last month, which is payed?

[west quiver]

GG @vapid mauve, you just advanced to level 2!

[marsh lantern]

Terms of service

[marsh lantern]

You'll be premium until it runs out, given that you've paid for it

[royal oasis]

why it is not t4racking my minecraft stuff

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[limpid flare]

Hi, my account is frozen and i cant contact suppoer, pls help

[smoky pendant]

poggernoob has been warned.

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[limpid flare]

done, ty

[valid acorn]

Whats a test item ?

[marsh lantern]

Probably an item for devs to test…

[valid acorn]

Oh-

Cause it costs like 2k and idk if i wanna risk it 🤣

[frail yoke]

hello buff game no work today ?

[magic inlet]

Please describe your issue

[frail yoke]

@magic inlet i can't connect

[magic inlet]

please describe more info

[frail yoke]

@magic inlet im login and he says acces dennied

[smoky pendant]

psgsteve has been warned.

[magic inlet]

#info-and-rules

[magic inlet]

Send ss with error message

[smoky pendant]

psgsteve was muted.

[magic inlet]

Stop tagging staff #info-and-rules

Send a ticket #open-a-ticket

[frozen ocean]

what happens if i buy this?🤔

[marsh lantern]

No info, you can try and tell us

[frozen ocean]

a big risk i'm willing to take🍻

[nova helm]

i asked too in #gaming-chat

[nova helm]

howd it go?

[frozen ocean]

didn't buy it yet

[nova helm]

ah

ping me when

[frozen ocean]

ight

[nova helm]

im intrested

i wish i could buy it

800 away

how to earn 35 buffs fast:

[west quiver]

GG @nova helm, you just advanced to level 1!

[nova helm]

yo

meeseekes

give me 35 buffs pls

[marsh lantern]

Playing more, using boosts, completing quests, etc

There’s no magic trick

[toxic yoke]

whys cant i download buff.game

[dusky grove]

pourquoi je peut pas me connecter N

?

[marsh lantern]

Give more details

[marsh lantern]

English only, please

[dusky grove]

I can not connect

[marsh lantern]

Give more details…

Any error?

[dusky grove]

nothing doesn't bother me, just it doesn't work

[magic inlet]

Please describe more info. We're not going to be much help this way

[dusky grove]

when I click to register with google it doesn't work nothing not even an error message and with discord it's the same but when I click to connect with an email it gives me the information to connect but it doesn't It doesn't work, it doesn't create my account, nothing has been done and there is no error message so I can't describe it any further.

[magic inlet]

Restart Overwolf and try again. Try sign in/up with email put email and password

[dusky grove]

it doesn't change anything

[west quiver]

GG @dusky grove, you just advanced to level 1!

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Lukskubik (Staff)

[dusky grove]

don't work

[magic inlet]

Did you follow all steps and contact your ISP ?

[dusky grove]

what is isp

[magic inlet]

ISP = Internet service provider

[dusky grove]

they will never respond in France it's a mess

[bright hemlock]

Right, and since CS:GO isn't even a game any more, as steam has merged that and CS:2 into the same entity, WHEN are you going to update, or at least remove CS:GO from the Challenges since IT'S NO LONGER A GAME?

[ruby plaza]

hi i have problem with sing in on my profil i write good mail and password
somebody can help ?
i see onle error with frozen account

[magic inlet]

No info sorry

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send ss with error message

[distant vault]

hello how i change my email in my buff account?

[west quiver]

GG @ruby plaza, you just advanced to level 1!

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[ruby plaza]

i try thx

[uneven jewel]

When is the last time Siege worked?

[ancient shard]

what will we get if we reach level 30 in buff is it buff pass

[magic inlet]

No eta

[magic inlet]

Click ''Open Full View''

[uneven jewel]

I'm not asking when it will be up again, but the last time it was

[west quiver]

GG @uneven jewel, you just advanced to level 1!

[magic inlet]

year ago

[uneven jewel]

oof

[ionic yew]

can anyone help me?

it says out of stock everytime

[marsh lantern]

#870329411986149536 #when_is_next_restock

[ionic yew]

they restock every 30min?

[ancient shard]

btw how do level up in buff doin mission or just playing

[hallow gulch]

why am i not getting the challenges done?

[magic inlet]

Play and get XP

[elfin notch]

Anyone able to help with an offer? I competed before the deadline but never received buffs

[manic seal]

Which game

Which challenge

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[hallow gulch]

valorent

challenge is to get 7 headshot in one game

[frosty nest]

How did you count your headshots

[solemn patrol]

Why does it not track my progress

[white hamlet]

dm me if you can help

[magic inlet]

Which game and game mode

[magic inlet]

R6 is down on BUFF

[solemn patrol]

i was playin minecraft on hypixel

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[solemn patrol]

i was playing on 1.8 thats y thanks

[nimble iris]

i dont know how to cancel my premium elite

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico (Staff)

[nimble iris]

my premium ran out and it is still charging my card

i dont see that

[west quiver]

GG @lusty monolith, you just advanced to level 2!

[south palm]

What happened to my ticket? It has been 5 days and I have not received a response

[chrome raft]

When the store get restocked?

Why my market place is blank?

[west quiver]

GG @chrome raft, you just advanced to level 1!

[ionic yew]

why minecraft 1.8.9 not supported?

[keen moss]

what is that

[manic seal]

you want a refund?

[manic seal]

can take up to 7 working days, sometimes a little more

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

you reloaded many times, and you got rate limited, try again in 10 min

[manic seal]

tracker is not available for that version

[manic seal]

test item

prob a bug

[river pewter]

Hi, I had a question with buff gaming, I can only do my quests on valorant, on other games (minecraft or brawl star) it doesn't work, do you know why?

[keen moss]

how to check when my premuim gonna end

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

for brawl did you link your account

[manic seal]

the day that you paid +30 days or 365 days if you bought yearly

sometimes is more sometimes is less

[keen moss]

how to know

when I paid

[manic seal]

check your card history

[slow coral]

this app sucks

[river pewter]

how it's done

[slow coral]

actually impossible to get to get a reward

[manic seal]

on the mobile app

[copper sedge]

I am victim myself just now

I have like 2400 buffs but I will never get a reward

[slow coral]

i have 5 k💀

[copper sedge]

like they give out 1

or smth

it goes out in 5 seconds

[river pewter]

how to get to the mobile application

[slow coral]

fr

i think its botted

[copper sedge]

huge scam

uninstalled I guess

[slow coral]

they automatically go out

i am

[copper sedge]

I mean they aren't stupid to give us stuff for free by just playing the game

they want u to buy premium and get money

tbh

[manic seal]

please if you dont have questions go to #off-topic-english

[manic seal]

on the app store or play store

[copper sedge]

dw I am leaving the server anyway

screw it

[manic seal]

[slow coral]

is there a guaranteed way to earn

i have been on this app for over a year and i havent gotten anything

[manic seal]

yes, getting the item from the marketplace its guaranteed if its on stock after you put the verification code

[slow coral]

i have done that, but stock runs out in seconds

i do it within 5 seconds surely i guarateed one at some point, but no

[manic seal]

other people claimed it before than you

[slow coral]

is there anything against botting these rewards?

[manic seal]

yes, the verification code

and rate limiting the store for reloading

and other security layers that devs applied

[dry cypress]

when will the $20 rp giftcard come back

it hasnt been in the shop in months

[manic seal]

#when_is_next_restock

[drifting parrot]

Thats pretty much how the whole app works

[river pewter]

once i've installed the mobile app, what do i need to do to link it with my brawl star?

[west quiver]

GG @river pewter, you just advanced to level 1!

[uneven nacelle]

yo! is there a way to get deleted clips back? I accidentally deleted a crazy clip!

[drifting parrot]

Lol and how is that a question for buff

[manic seal]

uh nope afaik

you can check your trashbin tho

[supple urchin]

I activated that "buff elite for 1 day" thingy but it doesn't seem to be giving me any of the perks. Am I supposed to do something? Activated once I'm able to claim it? A glitch? Only able to access certain things? (Ping me please. I also clicked the "contact us" thingy on the PC app there too 🤷‍♂️ )

[manic seal]

restart overwolf

[supple urchin]

I think I did?

Is there a proper way to do it?

[manic seal]

right click on overwolf icon in the system tray

then exit

and open buff again

[supple urchin]

Done, still seems the same.

Is there anything that's supposed to indicate that I have premium elite on?

[manic seal]

shows premium on the left bottom on the app

does shows as activated on your inv?

[supple urchin]

Yes.

I'm confused why it has a lock on the premium section of the reward track?

[manic seal]

wym?

[supple urchin]

On the premium section of the reward track, there's a lock on it.

[west quiver]

GG @supple urchin, you just advanced to level 1!

[manic seal]

you dont have the pass thats the reason prob

[supple urchin]

Isn't it supposed to be open for a day?

[manic seal]

there is not 1 day premium pass

only 1 day of premium

[supple urchin]

What can I do with it?

[manic seal]

you can check the perks of premium on the premium plans tab

[supple urchin]

Thanks, I guess.

Once I get to level 100 and get it for 30 days, I'll be elegible for the monthly perks from the pass? (ping pls)

[slate dome]

e

[warm talon]

Do the marketplace discounts stack with eachother? if I have two 5% marketplace discounts and activate both, will I get 10% off because I activated both or only get 5% off?

[vestal tiger]

love the fact i bought the premium track for the buff pass as im pretty close to finishing it, but now i have it, im not earning anything at all from any games i play lmao. I've been robbed

[magic inlet]

Is it showing you any error ?

[vestal tiger]

no

[magic inlet]

Which game and game mode

[vestal tiger]

literally any of them. Play apex, ranked, cas, mixtape, i dont earn any xp or buffs. I load the game up and it tells me its all good. I go on helldivers 2, i dont get any xp at the end of a session. I play the finals, i dont get any xp after a session on there either. Siege hasnt worked for god knows how long now, and i had the same on rocket league and fortnite. I load any game up and it says its all good and to play to earn as it always does, but im not getting anything at all

[magic inlet]

Send ss your Overlay&Hotkey

[sage sinew]

When me play roblos why does that thing pop up it takes like 5 seconds to close it

[magic inlet]

So that your tracking work

[fading widget]

Is this normal that i've often this error and stats are not taking ?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[fading widget]

Yes but not my fault if I made my opponent rage quit in 1.30min

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[royal oasis]

so i can't use lunar client to complete minecraft

[charred elbow]

Riot cards are restocked at what time?

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

without mods

[arctic flint]

the highlight capture thing isnt capturing premier games in valorant

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Lukskubik (Staff)

[arctic flint]

its on - it captures all the other gamemodes, but not premier

[glass wraith]

I try to put the invitation link in brawl stars and the BUUF said Your account cant be verified

[hollow flame]

when will buff supp cs2?

[zealous loom]

Whats the time of Riot access code global restock?

[magic inlet]

Did you put in the right link ?

[magic inlet]

No info

[magic inlet]

#when_is_next_restock #870329411986149536

[cosmic pelican]

i completet the chalange but i didnt count it (i play leauge

[magic inlet]

Which game and game mode

[cosmic pelican]

leauge of legeds ranked

solo/duo

[magic inlet]

Did you earn some buff points in match ?

[cosmic pelican]

no

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[cosmic pelican]

oh ok

thanks

[lusty monolith]

9 days and I have not seen any response to my simple problem. Why? I want to log in to my account. how long should I wait??

[scenic moth]

hello guys so i have a little problem so i have enough points to buy gift card from shop but when its about to be available and i wanna buy it is immediately sold out is it my internet or what should i do ? 😦

[west quiver]

GG @scenic moth, you just advanced to level 3!

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[lusty monolith]

The ticket is open and I haven't seen a response yet

[frosty nest]

reply to the ticket

[lusty monolith]

I didn't understand

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[magic inlet]

If the ticket is still open wait for a reply

[frosty nest]

send another message to the ticket

[lusty monolith]

Okay, I'll send

[white hamlet]

dm me if you can help

[urban hinge]

why i bought the warframe booster and the code didnt work? any help?

[glass wraith]

I put the link like in the tutorial

[west quiver]

GG @glass wraith, you just advanced to level 3!

[vapid portal]

hello i done a headshot but buff dont detected it

[tardy raven]

how to use gift card in valorant server vietnam ?

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[magic inlet]

Which game and game mode

[magic inlet]

Try later

[magic inlet]

R6 is down on BUFF

[white hamlet]

do u know when r6 is gonna be back

?

[magic inlet]

No info

[tardy raven]

so i delete Buff now

[vapid portal]

fortnite prime

and no build

but it been detected a good party

i got kills and top 25

but that dont counted my headshot

[vapid portal]

i know bro

i was on zero build

but it been detected the game and all stats

but it dont detected the headshot i done

[magic inlet]

Did you earn some buff points in match ?

[vapid portal]

yes a little bit

but wait

i have fortnite map

i go search the replay of headshot

[west quiver]

GG @vapid portal, you just advanced to level 1!

[vapid portal]

wtf

irs not that

🎮 Check out the replay of kill event!
Watch it here captured by FortMapp ! 🚀

ok watch 29 seconds

at 29 seconds

[frosty nest]

Was' wrong

[vapid portal]

you see ive done an headshot

in buff stat i got 0 headshot

in stats of this game

[frosty nest]

When was that match

from what time

[vapid portal]

uh idk

3h ago ?

or more ?

but today

[frosty nest]

Send logs to me in dm

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR (Staff)

[vapid portal]

i sent you the file in mp

[scenic moth]

thanks

[ornate moon]

Do some1 knows what is this

[devout obsidian]

I bought a mouse said it was supost to be here a week ago and never came. Opened a ticket and just said we will look into it . Is there anything else I can do or am I not getting my mouse

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Probably what it says there

A test item…

[ornate moon]

Make sense

[dusky pumice]

Im curious is there a problem with Buff tracking Fortnite? None of my matches are being tracked

[manic seal]

what gamemode did you play

[dusky pumice]

Zero Build

I've had this issue since the new season started

[manic seal]

do you see the pop up at the start and end of the match?

[dusky pumice]

Nope. Nothing on match history either

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[dusky pumice]

Gimme a sec. But right now I have buff opened on my second monitor

[manic seal]

do this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[dusky pumice]

It didn't auto load.

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kyuu[t]♡mico (Staff)

[lunar pendant]

my xp didnt move on the battle pass

[magic inlet]

Restart Overwolf

[median cape]

is it possible to refund premium?

[ancient shard]

if i get this can i buy thngs from marketplace for less price

like can i buy this for 1500

[west quiver]

GG @ancient shard, you just advanced to level 3!

[manic seal]

yes

[smoky pendant]

asser0607r has been warned.

[manic seal]

try sending a ticket #open-a-ticket

[charred crane]

I have an issue trying to connect my brawl stars account, it just says account cannot be verified.

[last beacon]

why doesnt buff work with rainbow six siege

[west quiver]

GG @last beacon, you just advanced to level 2!

[last beacon]

it just says that it cant find the start game constantly

[manic seal]

r6 is down in buff

[valid acorn]

Hey i bought a test_iteam apparently-
Idk how to use it or what it is for- anyone know how to help or explain?

[sweet silo]

why cant i delete buff.game

pls help me

[keen swan]

HELLO

When are stocks replenished?

[ionic yew]

wtf how can i get that!!!??

[lavish girder]

Hello. Could you help me with my account unfreezing?

[minor rapids]

Buff staff here, unfortunately that was just a test item (as it's called) we were testing some new features and you weren't supposed to buy it therefore you won't get your points back

[manic seal]

its a test item, you cant use it

send a ticket #open-a-ticket so you can get a refund

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

1 day of premium is on the buff pass

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[minor rapids]

I (your boss) have already decided that he won't get a refund since he's a dum dum and I will not change my mind

[manic seal]

?

please if you dont have any questions go to #off-topic-english

[smoky pendant]

not_amine7 has been warned.

[manic seal]

if you dont get it on the next 24hrs send a ticket #open-a-ticket

[plain hornet]

help

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[frail citrus]

Just checking in as my status is still open

[warm patio]

hi

when minecraft is adding in the shop

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[proud remnant]

Hey, i picked a warframe booster pack yesterday but it keeps showing invalid code when i try to redeem it.

[magic inlet]

Send a ticket #open-a-ticket

[grand pewter]

why I don't have a steam gift card in the store?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[rare viper]

Why when I try to sign in it says my account is frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[hard fulcrum]

Last year when i reached 1500 buff i treid to get riot RP card. I had been trying till i reached 7000 point but i couldnt. Even though i finish everything in 11 seconds but it always ends earlier. However, i have 17K buff point now. Is getting a card still impossible or they increased the stock ? Should i get back to trying or its still a waste of time ?

[marsh lantern]

You can try getting it again, although it has a lot of demand #870329411986149536 #when_is_next_restock

[hard fulcrum]

I know when does it restock. 2:30 AM for me. Does It still ends in less than 10 seconds ? Cuz if it does its still impossible to get then

[marsh lantern]

I haven’t tried to get it, so I couldn’t say

You can try again

[rare viper]

@marsh lantern thanks submitted

[marsh lantern]

#info-and-rules pls

[rare viper]

sorry

when could i sign back in?

[frosty nest]

What's wrong

[rare viper]

oh ok thanks

[west quiver]

GG @rare viper, you just advanced to level 1!

[charred crane]

is there any explanation for this, as you can see im playing LoL but buff is saying that im playing minecraft " i never play this "

[west quiver]

GG @charred crane, you just advanced to level 4!

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[charred crane]

yes its on

so?

[urban hinge]

the same thing happened to me

idk why it does that

ig it just doesnt work

[manic seal]

disable the other plugin you have then do this :

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico (Staff)

[left gulch]

why cant i see all the items in the buff marketplace

why cant i see gta5 , gaming headsets, etc

pls help me

[manic seal]

uh your video doesnt show anything about buff

[manic seal]

items depends on region mostly

[left gulch]

ohh

but 2 months ago they were avalable

why not now

[left gulch]

i think my screen recorder could not record it

[west quiver]

GG @left gulch, you just advanced to level 1!

[fast jetty]

is there a daily max buff points limit or did they just froze for me ? I don't get points on any mission or mini games :/

[marsh lantern]

50 points, but challenges, boosts, roulette etc don’t count

You can check how much you’ve earned today on “earning history” (it only shows game earnings)

[fast jetty]

only 50 coins ???

[frosty nest]

without bonuses

pure 50

[marsh lantern]

Try checking the earning history on pc and re-read the previous message

[fast jetty]

i'll do that thx

[quasi trout]

A few days ago I asked about why i cant purchase items and someone asked for a screenshot of the error message so here is 3 things i just tried to get

[magic inlet]

Which card you're trying to buy ?

[quasi trout]

i tried a 5 dollar riot, xbox, and gamestop card

[west quiver]

GG @quasi trout, you just advanced to level 1!

[magic inlet]

Send screenshot cards with region

[quasi trout]

all us only

[magic inlet]

Yeah but need screenshot card that's not working for you, please

[quasi trout]

i did none of them work

[magic inlet]

please send a screenshot like this (that gives you that error This item is not currently available)

[quasi trout]

it says it is available but when I try to get it it says it is not available

i sent 3 screenshots in my first message

[magic inlet]

Yeah, but now I need a screenshot of the card as I showed you #support-en message because I can't report it that way

[flat inlet]

excuse me but my buff does not track my bedwars

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[flat inlet]

could you add 1.8.9 version?

cuz thats where most people play hypixel

and bedwars

i think that would be a smart play

[magic inlet]

Overwolf, our tracker provider, doesn't support version 1.8.9 or different launchers. That means, it's not our fault and there is nothing BUFF can do about it

[flat inlet]

oh ok

but thank you for yout help

i really appreciate it

is there somewhere i can put a good advice?

is it ok if i have Fabric on lunar client?

[marsh lantern]

Nop

[flat inlet]

oh ok

[west quiver]

GG @flat inlet, you just advanced to level 1!

[flat inlet]

thank you so much for your support

[signal epoch]

what is the time delay between buying an item and then trying to buy that same item again

like how long is the purchase "cool down"

[marsh lantern]

5 min

[signal epoch]

thx

[flat inlet]

uhm its still not tracking

someon helpm e

[smoky pendant]

heyboymynameisu. has been warned.

[magic inlet]

What doesn't tracking ?

[dense sorrel]

when is a buff point boost applied?

[marsh lantern]

When you activate it on your inventory

[dense sorrel]

I get the same amount for kills as before and i dont think i get more at the end than usual

[flat inlet]

when i go on my buff to see the buff mission progress on mc, it sais that i did nothing

[magic inlet]

Did you follow all steps #support-en message ?

[warm moss]

can i have help

[marsh lantern]

Go to your profile or transactions to see if it activates

[warm moss]

how do i stop it from popping up after every game i lauch

launch

[dense sorrel]

it did, thank you

[marsh lantern]

On settings -> preferences if you're premium

[warm moss]

but i deleted it from my pc and its still pops up

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻 (Staff)

[nocturne dock]

can you help me?

[magic inlet]

What's going on ?

[nocturne dock]

wait i send a clip

i cant redeem the points

[marsh lantern]

Restart overwolf on your system tray, open buff, play another match of the same game, click on "claim" again, and check if that works

[nocturne dock]

if i restart the pc would it have the same effect

[magic inlet]

Read again #support-en message

[nocturne dock]

i did it im loading into a game and lokking if it worked

[signal epoch]

it said it sent a verif email for a purchase but im not getting the email

[marsh lantern]

Check spam

[signal epoch]

i did and its not there either

i restarted buff and it worked

[nocturne dock]

doesnt work

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[toxic kelp]

is there any sort of schedule for R6 working again?

[marsh lantern]

Nop

[toxic kelp]

damn, thanks anyways

[nocturne dock]

problem solved it just magically started working again

[west quiver]

GG @nocturne dock, you just advanced to level 1!

[dawn glade]

What is up with this?? I cannot get this to go away without closing the app! So then I don’t get credit for gameplay no matter what game I am on

[marsh lantern]

Ctrl + tab and try to close it

Or go to your desktop, open buff with alt + tab and see if you can close it

[dawn glade]

Even that doesnt work 🤦🏻‍♀️

Now that page is stuck over my game

Did the last update … sooo not sure what to do

[marsh lantern]

#support-en message

Have you tried that?

[dawn glade]

This what i get when i clicked on the buff icon

[marsh lantern]

You're trying to close it on the task bar

You can click no and do steps above

[dawn glade]

Nothing worked .. same response when I changed games … .. but than you sooo much for answering me back

[west quiver]

GG @wintry pasture, you just advanced to level 2!

[sterile orbit]

buff aint trackin

[smoky pendant]

hitmam123 was softbanned.

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[vapid fulcrum]

How does the roblox one work?

[sterile orbit]

das annoying but sure

[vapid fulcrum]

nvm got it

[smoky pendant]

cuty0. was softbanned.

[worthy dagger]

How long does it take for my account to be unfrozen after sending the form?

[manic seal]

7 working days in average

can take a little more

[worthy dagger]

Damn

Thanks for the reply

have a good day

[dreamy kelp]

Hi how would i fix this?

[true plume]

Unable to signup? I filled out everything to signup and it didnt do anything. Does this even work??

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[distant mural]

Can i use buff with my steam account

[marsh lantern]

Yep

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[distant mural]

question- does buff pay for kills i get in apex if i sign up

cause i got the app and i cant find out where it is

[tawdry ocean]

hi guys i need help what happens if i usse the ticket?

[marsh lantern]

Where it is what?

[marsh lantern]

That you enter the raffle

[tawdry ocean]

and where can i get valorant skins?

[marsh lantern]

You can get RP to buy skins in-game

That's a raffle, it's like a giveaway

Check your marketplace to see what's available

[tawdry ocean]

what is rp?

[distant mural]

this works with apex but where does it link my account

[marsh lantern]

Riot points

[marsh lantern]

#support-en message

[distant mural]

so i have to have something running on my computer

[marsh lantern]

Buff and Apex

[tawdry ocean]

adn wherrrrre can ibuy buff?

buff points

bp

[marsh lantern]

You can buy them on mobile app, or get them for free playing

[tawdry ocean]

whats the prices?

[marsh lantern]

Check them on the app

[waxen hatch]

When will Steam 10$ cards appear?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[terse wigeon]

Why couldn't my transaction get completed? I put the password which was in my mail but it was just showing incorrect even though I checked it was correct

Them after that it should this

I mean I refreshed it and then wrote the second code it just showed incorrect password

I woke up early for this and man still couldn't get the giftcard

[marsh lantern]

It says on the error

It went out of stock before you could redeem it

That item has a lot of demand and people are quick to get it

I wouldn’t recommend you try to buy it on mobile tbh

It’s way quicker on pc

[terse wigeon]

Bruh still it will take a sec to redeem it

[terse wigeon]

Need to wake up super early then

[marsh lantern]

Good luck

[terse wigeon]

It's mid night 4 me

[marsh lantern]

We can’t do anything here about that, sorry

[terse wigeon]

Kk

Thx for the info

[sacred pecan]

I am trying to sign in buff on my phone and it won't let me get in what do I do?

[frosty nest]

What error?

[sacred pecan]

it keep says something went wrong and the screen goes black

[velvet belfry]

question when does buff restock and what day ?

[proud walrus]

Why does buff detect only 2 SAVES WHEN I MADE 7 SEVEN SAVES IN ONE GAME?

Im so done with this app tbh

[hallow elm]

i unlocked the 45 pound discount for Logitech G and at checkout it says code applied but the price doesnt change. anyone know how to get it to work? it is an eligible product so im stuck.

[steep carbon]

I have been using buff on my iPhone 11 on iOS 17.3.1 and I was wondering how I can redeem gift cards as I do not see anything for that in the buff app

[analog latch]

what was the update for

[vapid fulcrum]

i just did a game why does it say this?

[analog latch]

it is the same for me when my siege game is over

[vapid fulcrum]

does buff just not work?

i aint gonna be using a broken app wth 💀

[green coyote]

buff is kinda a player grabs but ok

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[magic inlet]

R6 is down on BUFF

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[analog latch]

Still y’all need to fix that

[west quiver]

GG @analog latch, you just advanced to level 1!

[magic inlet]

Rocket league ?

[magic inlet]

You can see items redeemable in your region and global

[velvet belfry]

Ty

[proud walrus]

yeah bro

[neat moon]

Why riot points outofstock every time

[ivory hill]

so... i think something may have gone wrong with buff game? i just reached level 100 where i claim the steam gift card

[magic inlet]

I know about this bug unfortunately it doesn't track Epic saves I don't know why but I recommend you put normal saves it should already track
Normal saves are for 50 points not 75 points those are Epic saves otherwise unfortunately it doesn't count those epic saves 🤷‍♂️

[ivory hill]

but when i check my inventory i only have the month of free premium reward?

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[magic inlet]

You chose the steam or amazon card ?

[ivory hill]

steam

[magic inlet]

Send a ticket #open-a-ticket

[ivory hill]

...i'll give it an hour or so just in case it's some kind of processing issue

[proud walrus]

Ohhh i didnt know

oki thanks for telling

[fast jetty]

I don't get points on these

[wild hornet]

someone probably got back to you on this but BUFF doesn't track EPIC SAVES for some reason. ONLY normal saves, it kinda sucks but it could be worse.

[magic inlet]

Mini-games are bugs. Send a ticket #open-a-ticket

[fast jetty]

i did, thx

[west quiver]

GG @fast jetty, you just advanced to level 1!

[proud walrus]

Yeah they did, ty for telling tho

[ivory hill]

ok, still don't have the gift card so i'll open a ticket, for name should i be putting in my actual name or buff username?

[queen crow]

what are the chances of winning raffle?

[ivory hill]

hard to say, but the simplest perspective is to assume everyone else is using max tickets, meaning by putting in the max amount yourself you have a 1 in [total raffle participants] chance of winning any raffle

so that's at least 1000, at most 18000 people you're usually competing against

[queen crow]

so i would assume it depends on luck

[ivory hill]

yes

but it is possible

i personally have managed to get a copy of sonic frontiers and a $10 gift card for eneba (the former was on an older raffle system where premium users had an extreme advantage and i got max tickets back then)

[queen crow]

yup

i know that old system glitch

[ivory hill]

it was a glitch?

[queen crow]

yes

my friends said once

[ivory hill]

i just put all my points to reach the max tickets i was allowed on premium and it worked out (i had around 100 tickets and non premiums had 10 at most if i recall)

[queen crow]

oh

my old buff acc got frozen

and it never got active

[ivory hill]

did you #open-a-ticket to unfreeze the account?

[queen crow]

um no using new acc good with it

[ivory hill]

quite sure if you just do that and agree to not do whatever got you frozen it gets resolved in 3 days

ok, i sent my ticket

here's hoping it gets solved within the remaining 13-ish days before the pass season ends

[civic widget]

Hi i have a problam its the second time i reached lv 100 on buff pass and didnt recived the 20 dollar steam card

[marsh lantern]

#open-a-ticket

[ivory hill]

second time? yeesh i'm glad i knew to check here, it would've sucked to miss one gift card let alone potentially 2

[ivory hill]

so i got my steam gift card

tho it's ever so slightly awkward for me that i have yet to get a response on my ticket, makes me worry someones still going to work on resolving this issue even though it's resolved

[marsh lantern]

Congrats, if you got them, what's the issue?

[ivory hill]

the issue is that i sent a ticket for help and this got solved before i got any confirmation so like, what if worst case scenario someone accidentally gives me a second gift card because they think i still didn't have the first one

[marsh lantern]

I'm sure they can check your account to see if you got them. Anyways, you can always answer to the ticket to tell them it's solved

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[obsidian raven]

does india come in asia pacific server and AR?

[gleaming wasp]

1 question is csgo same with cs2 ??

[marsh lantern]

Yes

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[marsh lantern]

CS2 is not supported yet

[gleaming wasp]

ah thanks

[obsidian raven]

so its pointless for me to participate in valorant giftcard raffle?

[heady bolt]

how can i get The free pet

[marsh lantern]

We don’t handle that here

Contact their devs

[marsh lantern]

If your country is restricted due to Riot policy, then I guess so

[obsidian raven]

whats riots policy?

[heady bolt]

oke

[marsh lantern]

Check bot above

[obsidian raven]

ok ty

[lusty monolith]

what is this ? I believe that my grandchildren and even the future will recover the account😑

A problem is solved in two days with people other than me, why me 12 days😠 🤷‍♂️

[marsh lantern]

We don’t handle administrative stuff here, so there’s nothing we can do

[wooden leaf]

guys

[marsh lantern]

Answer to the ticket again and wait for a response

[wooden leaf]

what is raffles ticket ?

[marsh lantern]

Tickets to enter a raffle (like a giveaway)

The more you use, more chances to win, but not guaranteed

[marsh lantern]

There’s info in each raffle

[lusty monolith]

I know you can't do anything, but I hope the administrators see this disdain

[wooden leaf]

if i have 100 ticket and imma use for 5$ riot acces code what i can get ?

[marsh lantern]

People that handle tickets aren’t in this server, so you’re kinda wasting time… Do as I said above if you want

[marsh lantern]

Chances to earn the code

[wooden leaf]

oh

i thought can get 5$ riot code

ty for answer

[lusty monolith]

Well, thank you, but now I'm going to file a complaint against Victor

[winter wing]

how do you get raffels then?

[marsh lantern]

Buy tickets and apply them to the raffle you’re interested in

[winter wing]

do you know how i can earn those credits fast?

i have 38 its so bad

[marsh lantern]

If you mean points, playing more, using boosts, being premium, completing challenges…

[austere grove]

How often are gift-cards restocked? RP are always sold out.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[runic stump]

i have a question the market was off last night was it for me or evreyone

[marsh lantern]

Market worked fine

Did you see any error?

[runic stump]

it was in black screen

[marsh lantern]

That's because you refreshed too quick too many times, so you got a cooldown

Refresh once or twice to avoid that

[runic stump]

ok ty for ur help

[obsidian quiver]

I am trying to purchase one in the market and every time I enter my code it says not available but it's still up in the market

after the third verification code attempt it stopped sending me verification codes too

[marsh lantern]

Send ss of the card and the error

[obsidian quiver]

here or directly to you?

[marsh lantern]

Here

[obsidian quiver]

that's what it says every time.

[marsh lantern]

That's bug, I'll report it. I'ts actually out of stock

[obsidian quiver]

thanks. darn I wasted my premium for no reason

I've literally never been able to purchase anything.

[glad granite]

I can't do the challenges

[marsh lantern]

Give more details

[glad granite]

they don't count

even if I do them

do I need to cople my game

[magic inlet]

Which game and game mode

[glad granite]

valorant and fortnite the other games I didn't test

[magic inlet]

Did you earn some buff points in match ?

[glad granite]

no

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[glad granite]

I don't get any rewards

ok

[stoic vine]

why is it not registering that im in a match of R6, like the popup is there but its stuck in the foregrownd and it doesnt count that im in a match

[magic inlet]

R6 is down on BUFF

[stoic vine]

oh, ok

is it known when it will be back up?

[magic inlet]

No info

[stoic vine]

oke

[stoic vine]

why is clash royal not picking up rewards?

[west quiver]

GG @stoic vine, you just advanced to level 1!

[magic inlet]

do you have a verified (link) CR ?

[stoic vine]

like supercell id or?

[brittle ice]

i want to ask, after turkish region now using dollar currency, can i use my global gift card on it?

[charred crane]

why wont it send me a verification code?

and not let me press sign in with google or dizzy

[magic inlet]

Nop if you have verified (link) CR in BUFF

[magic inlet]

Unless the description says it doesn't work in Turkey it should work

[stoic vine]

how do i do that

[brittle ice]

but it's old instructions before the new system in steam, i want to ask someone who triedi t

[magic inlet]

Open the Mobile App -> Rewards -> Games -> Scroll down to verified your account

[magic inlet]

Check spam

[stoic vine]

it aint there

ill send a screenshot

[magic inlet]

Restart App

[stoic vine]

ok

[dense sorrel]

Around what time do the riot gift cards come in stock again?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[magic inlet]

Reinstall App

[stoic vine]

ok

still the same

[west quiver]

GG @stoic vine, you just advanced to level 2!

[magic inlet]

Android or iOS and what version do you have

[stoic vine]

i have android, idk how to check version

[magic inlet]

https://support.google.com/android/answer/7680439?hl=en

[stoic vine]

android version 10

[magic inlet]

Hmm try it later if it still shows anyway send a ticket #open-a-ticket

[stoic vine]

ok

[somber spear]

Guys how many buff coins is worth 1$?

[smoky pendant]

puncher9699 was muted.

[frosty nest]

You can learn the answer after 7 days

[ivory hill]

so i'm trying to follow through on some advice i was given here awhile ago of uninstalling both buff and overwolf then reinstalling them, how do i uninstall overwolf? i don't see anything in the options menu for that

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[ivory hill]

thanks

[mighty stag]

hey guys is there any way to make the game summary and that type of stuff to not show on ur screen when playing? Thank you

[ivory hill]

there's a toggle to make those windows stop appearing

but i think using it is premium exclusive

[marsh lantern]

On settings -> preferences, only if you're premium

[ivory hill]

ok, i reinstalled overwolf and buff game, only time will tell if this solves the occasional issue of sessions not being processed

especially since i just finished the pass so i don't really have a reason to keep the app open long enough to confirm

[spring reef]

not showing stats in fortnite

pls help me

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[bold sparrow]

Buff doesn´t let me sign in with Discord, is it my problem or is it something common?

[marsh lantern]

Do you see any error?

[tardy latch]

Hello, I cant connect to my account due to and error "Frozen Account Not Allowed Exception"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[tardy latch]

Sent, thanks

[bold sparrow]

Nope

It just doesn´t do anything when I click sign in with discord

It just lets me sign up with email

[marsh lantern]

Do you use the same email?

As in Discord

[bold sparrow]

What do you mean?

I dont have a Buff account (I have my Discord account)

[marsh lantern]

You mean you always logged in with Discord, no?

[bold sparrow]

yeah

[marsh lantern]

Do you use the same email on Google?

[bold sparrow]

yes

but it doesnt let me sign in Google either

[west quiver]

GG @bold sparrow, you just advanced to level 1!

[marsh lantern]

Try with email and password if you can

[bold sparrow]

Ok

[marsh lantern]

Why

Works to me

[forest kayak]

its was a glitch mb

everything was loading in the app exept the market place

[verbal ravine]

Why do they only show 16 in the market, and when I look on YouTube, I see many.

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[verbal ravine]

I could not purchase riot ACCESS GLOBAL always out of stock why?

[marsh lantern]

There's a lot of demand. #870329411986149536 #when_is_next_restock

[verbal ravine]

When will it be renewed,
It has a specific time or luck every time?

[marsh lantern]

Read channels I mentioned above...

[verbal ravine]

ok thank you And sorry for the inconvenience.

[rapid wraith]

how long does unfrozen request cuz of inactivity takes?

[marsh lantern]

7 business days

[graceful walrus]

Hey, are the buff weekly highlight winners not appearing for everyone else for these two past weeks (11 Mar-17 Mar and 18 Mar-24 Mar.) I haven't been able to see the winners, and I've been voting for clips and submitting some of my own. Is it a bug on my side or are they just not working at the moment?

[rapid wraith]

is there any chance to have it done by now or tmr ?

[marsh lantern]

When did you fill it?

[rapid wraith]

earlier

[marsh lantern]

Then no

Most likely no

[rapid wraith]

understandable

[marsh lantern]

#open-a-ticket

I don't see them either

[graceful walrus]

Alright. I don't want to file a complaint or anything. I'm just curious if they are bugged currently or not.

Thanks for the help.

[marsh lantern]

But send the ticket so devs are aware, because we can’t do anything about it here

[graceful walrus]

Alright. Thanks.

[twin parrot]

I'm more curious then anything else, but is there like a specific time the shop is refreshed or nah

bc eveything i see online js says it happens and thats it

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

#870329411986149536

[astral granite]

I have two questions please
1- what is maximum xp i can earn in one time gameplay?
2- what is maximim buff pass xp when i reach a high level of it ? Will it stop growing? I mean if i earn 1 xp in 1 lvl of buff pass it will be 5 xp needed in nxt lvl . U understand me?

I mean can it be same xp needed for next level for the higher lvl of buff pass?

[manic seal]

no info
and no info, but it grows until max level

[astral granite]

Ok

[echo wraith]

I have submitted a request almost 9 days ago but after 1 follow up nothing else has been done
I really need this giftcard asap so could someone get this checked out

[manic seal]

answers can take up to 7 working days, sometimes can take a little more

[echo wraith]

ok I'll wait a little more thx

[shrewd notch]

hey on my game tab I cant find cs2?

Hello, I can't find Counter Strike 2 within the application

doesent that spawn the bot or somethin

[elfin notch]

Can anyone help me with with an offer that didn’t reward buffs

Contacted support but haven’t heard anything in days

[shrewd notch]

can take up to 7 buisness days just give em time dw

[elfin notch]

It be like that sometimes

[magic inlet]

CS2 is not supported yet

[shrewd notch]

but the website did :( say so :(

[magic inlet]

Where do they say it please send ss

[west quiver]

GG @shrewd notch, you just advanced to level 1!

[shrewd notch]

@magic inlet

is it lit just false advertisement or

[magic inlet]

#info-and-rules

[magic inlet]

Yes that's true, but afaik so still don't have support game mode and challenge CS2

[shrewd notch]

srry

[shrewd notch]

ah ok so just XP thx

[queen crow]

once every while...

[queen crow]

wait what?

i didnt get the cs2 option

[shrewd notch]

idk either false advertisment away!!!!

[queen crow]

bruh no cs2 even tho updated

also they should add roblox

[west quiver]

GG @queen crow, you just advanced to level 2!

[magic inlet]

Roblox is only XP

[magic inlet]

It's not a fake but like I said #support-en message

[magic inlet]

CS2 is not supported yet

[bold trail]

I was wondering if someone could help me with a question

I just downloaded buff and I loaded up a game of fortnite. I saw that one of the weekly challenges was to get 20 kills during the week. I ended up winning that game with the 20 kills that I needed for the week. The only problem was that when I looked at buff, none of the kills showed up. I even restarted Buff and still nothing.

[true nebula]

someone explain did i get these trophies without wining ?