support-en

[glacial osprey]

Nvm it worked now

[fair frost]

hello guys i want help i got buff points but when the refresh time come i purchese valo 5$ it tells me type the code then i go to my gmail and type it and tell me somethings went wrong plz try again later and when i restrt the app it tells me timeout

i want help plz

[crisp storm]

Does anyone have the solution, it's been a year since I've been able to log in to BUFF

[frosty nest]

Do you mean unable to?

I can try helping

[crisp storm]

No, my problem is that I'm trying to log in but it's not working

Can I show a screenshot?

[magic inlet]

Send ss with error message

[magic inlet]

It's showing you some kind of error message?

[glacial osprey]

Is the link for buff through the app phone for a friend is for a pc user or phone user?

[west quiver]

GG @glacial osprey, you just advanced to level 1!

[rancid pendant]

when does the shop restock

[crisp storm]

Yes, that's exactly it

[magic inlet]

Send ss with error message

[magic inlet]

#when_is_next_restock #870329411986149536

[crisp storm]

what is ss

[magic inlet]

screenshot

[crisp storm]

ok my bad

[crisp storm]

sends in mp

?

[magic inlet]

send a screenshot so we can take a look at your issue

[west quiver]

GG @crisp storm, you just advanced to level 1!

[magic inlet]

Send a ticket #open-a-ticket

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[molten ocean]

je joue à 25 minutes mdr

[crisp storm]

toi aussi tu bug sur buff

@molten ocean

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR (Staff)

[frosty nest]

send me your log

[molten ocean]

How to ?

[molten ocean]

Oui

[frosty nest]

.

[molten ocean]

Ok

Ok tomorrow

[crisp storm]

I've done it before

I received the email

[frosty nest]

And what's the answer?

[frosty nest]

When is that from

[crisp storm]

i don't understand

[frosty nest]

When did you send it

the ticket

[crisp storm]

ok

8,17 pm

[frosty nest]

Alright, you should get an answer in a few business days

[crisp storm]

ok thx

[magic barn]

Sorry I can speak to helper

[frosty nest]

Yes

[lavish grail]

Hi hum I was wondering how do I get the 1400 BUFF coins from the freecash quest ?

Because I did way more then I needed and I cached out three times

So I don't really know what to do

[magic barn]

I can play in Soni playstation in buff

I can?

[magic inlet]

No BUFF is only pc and mobile

[glacial osprey]

guys how can i know whats my referal code?

[tight belfry]

How does on delete this trash computer app? So annoying

[glacial osprey]

does the link work for the phone app as well?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Lukskubik (Staff)

[magic inlet]

No idea sorry

[glacial osprey]

ok thank you my friend

[magic inlet]

It's new account?

[lavish grail]

On buff app or freecash?

[magic inlet]

Freecash

[lavish grail]

Yes I created it like 12 days or less ago

This is why I dont understand

[magic inlet]

Send ss quest

[lavish grail]

Ss ?

[magic inlet]

screenshot

[lavish grail]

What is that ?

Oh okay

[rough ingot]

May I know when the Valo points in the store will be available?

[lavish grail]

Here

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

Did you withdraw something $2

[rough ingot]

thankss

[lavish grail]

Yeah 3 5 dollars gg play cards

[west quiver]

GG @lavish grail, you just advanced to level 1!

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Lukskubik (Staff)

[lavish grail]

?

[west quiver]

Your roles on this server do not allow you to use the AI commands.

Reach out to the server owner to know how to get an ai-authorized role or Unlock unlimited uses of this AI-based feature with a personal plan.

[lavish grail]

Okay, im gonna try

Do i need to contact the support ?

[frosty nest]

@lavish grail

As mentioned here yes

[lavish grail]

Oh yes I didn't saw thank

[charred crane]

can someone telll me? i cant get buff on browser or the app store on my mac, is there some sort of other way?

[lone torrent]

You really need to fix your highlights system

It hates me

[frosty nest]

It is not supported on MAC

No offense but why do you have a MAC if you want to play games 🤦‍♂️

[frosty nest]

What's the problem

[fair frost]

hello

i got a problem

[magic inlet]

What's going on ?

[midnight flume]

Hello guys I am facing a issue where I am not able to redeem my buff points for 5 dollars roit gift card

[fair frost]

how can i send a screenshot wait

[fair frost]

yea me too

[midnight flume]

It is out of stock just in seconds

I'm trying from 1 month daily

What should I do???

[fair frost]

yea metoo

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[midnight flume]

Soo what we can do I'm trying my best to do so

[fair frost]

i know the time of refresh today when the time exaclty came i put the code

and also told me timeout

[midnight flume]

Yeah same

[magic inlet]

You have to be faster than other users

[fair frost]

ok

[midnight flume]

I'm trying that every day

[fair frost]

me too

[midnight flume]

But it's too hard

[fair frost]

fr

[midnight flume]

Is there some other way to redeem?????

[fair frost]

tickects

[magic inlet]

because that card is very big demand

[fair frost]

so i should transform my points to tickects?

[midnight flume]

Does tickets work in India ?

[magic inlet]

it is your decision if you do this you cannot return buff points

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[fair frost]

is tickect 100% easy ?

[west quiver]

GG @fair frost, you just advanced to level 1!

[fair frost]

how can i use tickets

[magic inlet]

You can buy it Regular - 10 Buff points / Premium - 5 Buff points

[fair frost]

ok thx for helping

[midnight flume]

So should I just keep trying?

[west quiver]

GG @midnight flume, you just advanced to level 1!

[drifting parrot]

I wouldnt recommend u to spend all ur buffs to raffle tickets

Its more likely that u will have tims.to buy giftcard than win it in raffle

[fair frost]

ok then ill keep trying until it work in refresh time thx for helping guys

[magic inlet]

Riot can't be redeemed in India it's Riot's decision. BUFF has done nothing about it

[drifting parrot]

Btw its almost always sold within seconds but if u have good enough wi fi and are fast enough u might catch it

[fair frost]

ok wtbu egypt can reedem?

[midnight flume]

So what should I do of my buff points?

[magic inlet]

Read the description of the card it is written in the marketplace

[drifting parrot]

U decide

xd?

[midnight flume]

It was written global and i thought I can redeem it

[fair frost]

ok it tell me global tham mean all can and u saying india cant'

[magic inlet]

Read the description of the card it is written in the marketplace

[midnight flume]

Ohk

[drifting parrot]

Why isnt this msg deleted

[fair frost]

lol

[smoky pendant]

mark_pro01 has been warned.

[drifting parrot]

In off topic eng too

[magic inlet]

Muted

[fair frost]

if this buff work with me i got alot alot of points i could buy like 30$ with it

[drifting parrot]

It def works i bought giftcard 2 years ago but u have to be really fast

[midnight flume]

I have wasted my time

[magic inlet]

If you have no more questions BUFF please go to #off-topic-english

[drifting parrot]

?

[raw heart]

did they remove the ability to earn points via minigames in the app?

it's not showing in my transaction history

[magic inlet]

I see this and you really can't get buff points which is weird send a ticket #open-a-ticket

[iron turtle]

any word on when r6 will be working again

[manic seal]

no eta

[mossy mountain]

I am not having my cs go tracked

[frosty nest]

cs go 2 is not supported yet

[cursive nimbus]

this is all offers?

[frosty nest]

Marketplace is not always the same

They add new items, remove some

[cursive nimbus]

Check out the offers you have

[forest marten]

hi

[frosty nest]

they are the same except the regionals

[frosty nest]

hi

[cursive nimbus]

There is nothing else for Riot games

[frosty nest]

You have RP card there

[cursive nimbus]

out of stock

[frosty nest]

Because everyone wants the same item

[cursive nimbus]

but my friend has more offers for Roit games

[frosty nest]

?

[shy dagger]

how to get pionts for lbr

points

[marsh lantern]

Lbr?

[upbeat cobalt]

Will we get riot $20 gift card in the marketplace ?
Any suggestions to buy ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[noble blade]

my account got frozen for some reason (i login through discord ) not this one another one of my accounts

aomine_daiki1059

check it out

[frosty nest]

Send the error you got

[fallen estuary]

hello, I sent you a ticket a few days ago, but I received no response...

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[heady geode]

Hi! I have an issue with Rainbow Six Siege/ I have played a quick match and did the task but the program doesn't see it and write this message. What's wrong?

[marsh lantern]

R6 is down on buff

[heady geode]

it so sad, do you know, when it can work?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[heady geode]

when was the last time it worked for a game?

[marsh lantern]

Months ago

[heady geode]

how long?)

[marsh lantern]

?

Last time R6 was tracking was months ago

[heady geode]

I mean, how long has it been working? I mean, all of a sudden it works for a week and then it doesn't work for a month.

[marsh lantern]

We have no info about this. It might be because of updates, changes, etc

[heady geode]

okay

thanks for the info

good day

[west quiver]

GG @heady geode, you just advanced to level 1!

[amber nebula]

Hello, I just want to ask that, where are the steam wallet cards in marketplace? thank you

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[uneven carbon]

Hello, I have a problem with my account. When I start Buff Game I have a message « ban for multiple account ». But I sink it’s beacause me and me brother have the same computer to play. I dont know if its possibl to be unbann ? Thank You for your help

[marsh lantern]

#open-a-ticket

[azure thicket]

if its not avail y is it in store?

[marsh lantern]

Did you restart Overwolf on your task manager and check if it appeared on the marketplace again?

[azure thicket]

yeah i already tried that

its still there

[marsh lantern]

I'll report the bug, so sorry

[azure thicket]

dang ive been waiting for this and its not actually available ?

[marsh lantern]

It probably was, but it ran out of stock. It's still appearing on stock even though there's no stock available. It's been happening lately with 10$ and 20$ RP US only for some reason. I already reported it, so sorry about this 😦

[blissful meteor]

why doesn't it show me my points that I have earned?

[west quiver]

GG @blissful meteor, you just advanced to level 1!

[marsh lantern]

Might be a bug, you can check them on your transactions tho

Restart overwolf on your task manager and open buff again

[marsh lantern]

Follow steps correctly on the bot

Did you change the "xxxx" for your ticket ID?

[fallen estuary]

I no longer have the ticket ID...

[marsh lantern]

What do you mean? It should be on your email

It's sent automatically to you once you send a ticket

When you sent the ticket, did you receive an email saying "Your request (xxxxx) has been received"?

[fallen estuary]

Oh ! It's good I found it thank you very much

[west quiver]

GG @fallen estuary, you just advanced to level 1!

[fallen estuary]

thank you for your help, but after checking I did not actually receive a response, should I wait again?

[marsh lantern]

If the ticket is open, wait for the answer

[fallen estuary]

Okay ty

[final basalt]

i won in instgram giveaway but haven' got reply yet

[west quiver]

GG @final basalt, you just advanced to level 3!

[final basalt]

its that norml ?

[rough pawn]

Can we get like a queue buy order for people to buy gift cards, it feels impossible to keep track of the market to know when the gift cards are re-stocked and even at xx:30 I tried to purchase like 20 times, got the verification e-mail but wasn't able to buy it on time

[spice grotto]

I'm playing cs2 but the missions are not working

[magic inlet]

These are old CS1 challenge tasks. CS2 is not supported yet

[spice grotto]

oh thx

[marsh lantern]

#common-questions

[marsh lantern]

Might be

[charred crane]

Can anyone Guide me through the steps. I just downloaded BUFF any video links or steps will be appretiated.

[marsh lantern]

Play any supported game to earn points and XP. Check the marketplace to see what you can buy there. Afaik there’s no video, but the app itself has a tutorial if I’m not wrong. Also, check bot below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[pliant furnace]

elo

[flint fiber]

@simple path sir why Minecraft key is not available in buff app

[smoky pendant]

allies4103 has been warned.

[magic inlet]

Minecraft is out of stock

[little forge]

every time I play a match of r6 it just says start of match not found at the end of the mathc

how can i fix?

[magic inlet]

R6 is down on BUFF

[little forge]

ok

[west quiver]

GG @soft mortar, you just advanced to level 1!

[soft mortar]

i cant log in my acc

its been like this all day

also its says toekn error

any solution ?

[magic inlet]

Send a ticket #open-a-ticket

[soft mortar]

aight thx

[charred crane]

Im premium member how i can put off this popup when i start my game?

[magic inlet]

Launch game screen can't be disable you can close it with X or Ctrl + Tab and click X

[charred crane]

ok

[daring sail]

There a reason why the $20 was removed and replaced for $15 with the same price?

shrinkflation real lmfao

[still scarab]

my account was banned for creating multiple accounts. What can I do to remedy this?

[marsh lantern]

#open-a-ticket

[marsh lantern]

We don't have that info

[marsh lantern]

#open-a-ticket

[charred crane]

i ve done this challenge today, but it still like i didnt why?

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

game valorant

@marsh lantern

[smoky pendant]

luigi.bros. has been warned.

[marsh lantern]

Read the rules again #info-and-rules

[rigid dune]

What do i do guys I really badly want to buy a riot gift card but cant buy it in asian region what should i do? are there any other solutions to it?

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[rigid dune]

I collected buff points so eager to get free gift card and now cant do anything with it

[charred crane]

it doesnt help me btw

[magic inlet]

Did you earn some buff points in match ?

[charred crane]

no but i did this challenge

ok claimed

i just switch challeng on other game

[magic inlet]

So why do you say you don't get buff points in game

[charred crane]

solved

[rigid dune]

What about me? I want to get something out of buff. I cant even do a good Raffle as in Asia Pacific

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[limber lagoon]

why theres no more roblox gift card in buff?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

[limber lagoon]

ahh

i havent been seen them refilled any giftcards

and i have 1.7k buff points sitting here for long

1 year, the market shop was filled w many giftcards

it was great

even nitro

[magic inlet]

You can also participate in the raffle and win a card. More tickets you put in raffle the more chances you can be a winner but you don't have to be a winner

[spice lily]

why is there never any gift cards in stock

been watching for a week and everytime valorant cards out of stock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[uncut chasm]

When I finish registering in the application and click on "create" it doesn't work, nothing happens also when I click on register with discord nothing happens

[magic inlet]

It's showing you some kind of error message ?

[uncut chasm]

no none, I just put it in create and nothing, it did what it said about capital letters and that was all correct and nothing

[magic inlet]

Sign in/up with email put email and password

[uncut chasm]

It's what I do but when I put create it doesn't do anything

What should I put in login is a name, right?

[charred elbow]

when will the $5 riot card be restocked?

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[limber lagoon]

ye fr

[limber lagoon]

not buying raffle to waste my buff points and not winning anything in return

[sly crescent]

Question why is my tracker not tracking

[marsh lantern]

Give more details...

[sly crescent]

mb mb

Like when i was playing Valorant and i got more than three headshots and that was like a task to do and it didn't count.

[marsh lantern]

Did you earn points playing?

[sly crescent]

Yeah

Is it like the same task till it changes the next day

[marsh lantern]

Restart the app and check if they've updated

[sly crescent]

ok ok

[west quiver]

GG @sly crescent, you just advanced to level 1!

[sly crescent]

thank you

It works thank you for telling me that do I have to refresh to see if i went up everytime

[marsh lantern]

You can refresh it by changing tabs, no need to restart the whole app

But it does not refresh automatically

[sly crescent]

ok ok thank you

[cursive yarrow]

what's hybrid mode on ow2?

[magic inlet]

https://overwatch-archive.fandom.com/wiki/Hybrid

[cursive yarrow]

yeahhh but idk where to find it ig 😭

[smoky pendant]

_lachlan79 was softbanned.

[lavish grail]

Can someone help me to fill this please ?

[marsh lantern]

?

[lavish grail]

This please

It says e-mail used to login but to log in buff app or free cash

I used to different

[fluid gazelle]

guys i am logging in to buff but it says frozen account not allowed exception

please help

[lavish grail]

I don't really know what to do

[fluid gazelle]

pls help

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[fluid gazelle]

done

how much time would it take approx?

[lavish grail]

How do I get my user number please ?

[west quiver]

GG @lavish grail, you just advanced to level 2!

[lavish grail]

Yay !

[charred crane]

when restock code valorant

[marsh lantern]

Buff

[lavish grail]

Okay, thanks

[marsh lantern]

It says on the form

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[fluid gazelle]

ok

[lavish grail]

Where can i find my user number please ?

And what do I need to put in "Sale amount"

[marsh lantern]

Leave that blank if you can't find it

Or type -

[lavish grail]

And if I put a ss of what I earn and what I cash out

Only "-"

?

[lavish grail]

If I put these for the screenshots Its okay ?

[lime bone]

Hello guys

[lavish grail]

Hi !

[lime bone]

I have a problem with buff

and i dont know why even tho i do the challenges

its not going to record it

[lavish grail]

On mobile ?

[lime bone]

no pc

im playing valorant

and it doesnt work

[lavish grail]

Oh for this I don't know how to help, I'm sorry

[lime bone]

then what can i do ?

[lavish grail]

You'll need to wait untill princess Ali Comes back

[lime bone]

when he comes usually

[lavish grail]

I know that when I play on my pc, ther's a window of BUFF and the quests

Do you have that ??

[marsh lantern]

Try that

[lavish grail]

Okay I'll do so thanks you for you Time !!

[lime bone]

can u solve my problem ?

[lavish grail]

But for the screen shots I'm not really sure

[magic inlet]

Did you earn some buff points in match ?

[lime bone]

no

nothing

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[lime bone]

only some free buffcoins

[smoky pendant]

northernmystic has been warned.

[lime bone]

ill try

tnx

[lavish grail]

What do I put in the sale amount ?

[lavish grail]

What you did to be warned ?

[lime bone]

idk

[west quiver]

GG @lime bone, you just advanced to level 1!

[smoky pendant]

_mrlight_ has been warned.

[magic inlet]

I wouldn't put anything in there

[lavish grail]

Thank you !!!

Oh it doesn't work

So what do I do to recive the BUFF coins ?

[west quiver]

GG @lavish grail, you just advanced to level 3!

[lavish grail]

Yay !!

[magic inlet]

I don't know what is that, but I'd give it 0

[lavish grail]

Okay, I'll try

And if it gets refused how do I do ?

Can I retry after ?

[marsh lantern]

Nop

[lavish grail]

But 🥲🥹

[lavish grail]

What do I do then ?

[marsh lantern]

You can't do anything if it gets rejected

[lavish grail]

Annnw

But 21 days to get verified is not a but long ?

And if I cant take the buffs its already been like 10 days

[marsh lantern]

It's external to buff

[lavish grail]

Why does buff didn't make it in the app ?

[marsh lantern]

What?

[lavish grail]

Why we can't take the buff directly in the app

[marsh lantern]

I'm not really understanding. Those offers are from an offerwall external to buff, so its support it's going to be external, not from buff

[lavish grail]

Like why do we need this external verification to buff ?

[shy dagger]

leaf blower revolution

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[normal pecan]

Hola

Buff

No me está dando puntos

Y ya no sé qué hacer

[kindred thicket]

when i try to log in , i get this messege any solution .?

[marsh lantern]

#support-es

[marsh lantern]

#open-a-ticket

[flint fiber]

When it is available in market

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[split orchid]

rainbow six isnt getting picked up in game start but is at the end of games

[magic inlet]

R6 is down on BUFF

[cinder snow]

hello i've reinstalled app after some time and found out my account is frozen for some reason

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[cinder snow]

done when can i expect this to be finished

[marsh lantern]

It says on the form

[uneven carbon]

We can't claim the reward of Mr. Propre race ?

[marsh lantern]

Why not?

[uneven carbon]

Don't know i have an error message

[marsh lantern]

What error

[uneven carbon]

" Couldn't claim reward. Please contact support for more info."

[marsh lantern]

#open-a-ticket

[orchid oxide]

is selling a buff account allowed

[marsh lantern]

No

[orchid oxide]

alright

[uneven carbon]

Does anyone know how quickly moderators respond to tickets?

[marsh lantern]

3-5 business days

[uneven carbon]

Ok thanks

[uneven carbon]

you too ahahah

[west quiver]

GG @uneven carbon, you just advanced to level 1!

[frosty nest]

#open-a-ticket

[bleak mulch]

YES X)

thx

[stray dove]

how to claim?

?

[marsh lantern]

That's a raffle

It's like a giveaway

Read the text there

[stray dove]

a ok

[mighty marsh]

Is siege still down for buff?

[marsh lantern]

Yep

[mighty marsh]

Rip

[frosty nest]

Also seems to be down from API #game-status

[bleak mulch]

My code doesn't work

[marsh lantern]

It says there it is applied

[bleak mulch]

yes but my promo code is 50$

when i want to validate my payment it makes me pay full price with my bank card

[marsh lantern]

Try contacting Logitech

Because the code it's applying

[bleak mulch]

okay thx

[frosty nest]

contact them

it doesn't look like a problem from buff side

Double answer 😄

[bleak mulch]

thx XD

[west quiver]

GG @bleak mulch, you just advanced to level 1!

[topaz wyvern]

sry caps

i invited 2 people but i cant see it

Please help.

[charred crane]

how can i fix this i didnt login a long time

and now its just freezed

I already wrote a support ticket but nothing happened

Maybe the discord is faster

[fickle mural]

When is valorant AP coming bruhh

In the store

[smoky pendant]

ben_vb has been warned.

[magic inlet]

Please describe your issue

[magic inlet]

Click here -> #support-en message

[magic inlet]

Click here -> #support-en message

[cedar ore]

i have one challenge to view 1 ad in the mobile app but i cant find how

[magic inlet]

Click Rewards and scroll down

[cedar ore]

...it was in front of my eyes the whole time...

[magic inlet]

Did you find it or not ?

[cedar ore]

yes thank you

[uneven jewel]

Buff isn't detecting siege games. any easy fix for that?

[marsh lantern]

R6 is down on buff

[uneven jewel]

[kindred owl]

Is Halo Infinite down on Buff? None of my games seem to be tracking

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Seems to be online

[kindred owl]

I'll run through the steps again and see what happens

[kindred owl]

It is still not tracking any of my matches... Halo Infinite had a pretty major update today and introduced a new anti-cheat (Easy Anti Cheat). Does that have any known issues with Buff?

[marsh lantern]

Oh, that must be it then

Games might stop tracking if they receive updates

[kindred owl]

Is there a way to know if Buff is working on updating the tracking? Or just hope for the best? lol

[west quiver]

GG @kindred owl, you just advanced to level 1!

[marsh lantern]

We have no info about this, sorry

[limber birch]

Why buff doesn't track my preference anymore

[magic inlet]

Which game and game mode

[limber birch]

Valorant

Every mode

[cursive yarrow]

do we have to contact buff's support in order to change e-mail?

[magic inlet]

Did you earn some buff points in match ?

[magic inlet]

You can't change email. If it is necessary to change your email send a ticket #open-a-ticket

[cursive yarrow]

okay that's what I thought, thanks

[limber birch]

WHen i start the game buff appear in the screen but when i complete a marh my preformance wasn't tracked

[true nebula]

how cs tracking works it clearly doesn't count my progress for challenges but tracs time for xp

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[languid hill]

i can't redeem riot code because it out of stock all the time why??

[marsh lantern]

#870329411986149536 #when_is_next_restock

[left ibex]

buff is not working cant press any of the buttons

[marsh lantern]

Close overwolf on your task manager and open buff again

[charred crane]

I just redownloaded buff and tried to get into my old account and it says it is frozen. How do I resolve this issue and unfreeze it?

[clever nacelle]

my promo download didnt give me any promos

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Give more info

[charred crane]

@noble acorn How long will it take to resolve this problem

[marsh lantern]

It says on the form

[median blade]

i dont win Buff points

in any game

and 43minutes ago restarted the buff daily points

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[median blade]

And for mobile? Because happen in mobile games too (CoC, Brawl Stars) and in mobile games Air wars

[primal bloom]

probably been asked before, but any idea why buff is not tracking any relevant data for the challenges? played a lil cs2 yesterday and it doesn't seem to have logged any of the minutes played or kills

[fair depot]

i cant visit the website on any browser, it just says couldnt connect

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

cs2 is not a supported game for points rn

[static blaze]

why does csgo challenges not track

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[lofty belfry]

Whenever I play any game the game launcher screen pops up and won't go away. And clicking the X button doesn't do anything

[pure garnet]

Hello! I just subscribed for Premuium+ but it's not updating on my Buff app. I've tried restarting and everything. Is it normal for it to take a while?

[lone torrent]

Yo i looked in files and i found some of the games i couldnt find, sry for hating on the highlight system its just a little broken. Thank you buff, your platform is great!

[river reef]

i did download buff once ig 1 or 2 yrs ago then deleted it? why did it froze my account?

how do i fix it?

[marsh lantern]

Try going to your desktop and closing there the window

[marsh lantern]

It might take 24 hrs. If you don’t get it by then, #open-a-ticket

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[river reef]

thanks i have filled the form

[proud wasp]

it might take up to 7 business days!

[torpid whale]

is there any plans to have game keys back to the shop or at least steam wallet cards (:P)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

We don't have that info, sorry

[trim bear]

i would like to know whether any riot giftcards are working for asian countries (indo)

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻 (Staff)

[charred crane]

when will my account be unfrozen? I sendet a support ticket 2 days ago

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[left ibex]

Buff not working.. wont let me create account or log in buttons does not work

i have tried closing and re opening

running as administrator and unistalled and reinstalled

nothing works

[wary hedge]

need to change my buff email .. lost my old email

[marsh lantern]

#open-a-ticket

[marsh lantern]

Did you do a clean slate reinstall?

[cursive zenith]

how can i unfroze my account?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Maxemilian (Staff)

[charred crane]

But its taking too long

I already made a ticked

And its still not unfrozen

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[maiden plinth]

just signed up but didnt get tripple welcome bonus was it because its from an affilate link?

still got the timer

[marsh lantern]

#open-a-ticket

[maiden plinth]

have done but i assume by the time they reply

the timer will be up

[river reef]

how do i remove the pop up that comes up every time i open game like valo

[frosty nest]

Do you mean launch game popup?

If that's it, you can't remove it

[river reef]

it did pop up when i launched the game and it was also there while playing a match

i cant remove it?

[frosty nest]

Press ctrl tab and close it

[river reef]

ohh alr thanks for the info

[west quiver]

GG @river reef, you just advanced to level 1!

[stone tapir]

So I downloaded one of the mobilegames to earn buffs and I made it to the necessary level (gold mine) but I didn't get the buffs for it. It might be because I didn't allow the app to follow my actions. Now I enabled it is it possibel to get it if I show proof?

[west quiver]

GG @stone tapir, you just advanced to level 1!

[languid adder]

i didnt receive my 1050 pts while login my uber eat account did anyone know why ?

[blissful meteor]

it still doesn't show

[languid adder]

i didnt receive my 1050 buffpoints for linking my uber eat account

its been more than 2 hours and still nothing

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[surreal bloom]

is the tracker for rainbow six siege broken/offline?

[marsh lantern]

R6 is offline on buff

[surreal bloom]

thanks

[round turtle]

Is gta 5 is avaible in marketplace

??

[marsh lantern]

Check if it's on your marketplace

[soft mortar]

hey its been 3 days and i havent got any email

to solve my problm

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[soft mortar]

how much time does it usually take ?

yea i creat a ticket

i am waiting

been 3 days

[magic inlet]

An answer can take 3-5 business days

[left ibex]

yes

[hidden beacon]

it told me to say i have a bugg so hi lol

[magic inlet]

what bug you have ?

[hidden beacon]

It told me that it did not track my games @magic inlet

I was playing velorant

[magic inlet]

Did you earn some buff points in match ?

[hidden beacon]

Nope

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[hidden beacon]

I did that I made sure of it every single time before I enter a game but this time it didn't track

It showed me tracking my games and then when I close my game it didn't

[magic inlet]

send ss your Overlay&Hotkey

[hidden beacon]

ss ?

still new a lil

[magic inlet]

screenshot

[hidden beacon]

here you go

[west quiver]

GG @hidden beacon, you just advanced to level 1!

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[hidden beacon]

So now I'm supposed to be good after reinstalling everything ? @magic inlet

[smoky pendant]

v3n0m2270 has been warned.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[hidden beacon]

Why have I been warned I'm legit asking? That's all ..

[magic inlet]

Read the DM Dyno

[hidden beacon]

Still... I don't get it why but thanks for the help I guess

[magic inlet]

Follow all those steps #support-en message

[hidden beacon]

Ok

[charred crane]

How do I check the status of my ticket??

[west quiver]

GG @charred crane, you just advanced to level 8!

[charred crane]

will i get any buff coins for joining?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[magic inlet]

Nop but you can play #game-bot-beta

[charred crane]

got it

[woeful ravine]

i played ow and valo but didnt earned challegnes money ?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[charred crane]

Can u stop warn every1 just because we do some question ???
i bought premium but i think i will not buy it anymore
and u just banned me 1 day cuz i did questions
in support channel

[frosty nest]

@charred crane Ignoring rules several times, misusing channels, pinging staff. Read the rules, please

[charred crane]

ignoring rules for asking some questions?

[frosty nest]

?

[charred crane]

crazy

[frosty nest]

Legal stuff in illegal stuff doesn't make the result legal

[charred crane]

u dont have a ticket system, support channel i cant ask nothing or u warn me

[frosty nest]

Mute says you used wrong channel

[frosty nest]

And we have a ticket system

But you can use this channel for simple questions

[charred crane]

ok

[topaz wyvern]

Bro i legit invited 2 friends and i didnt get anything for it

[magic inlet]

Your friends got 5+ buff points while playing the game ?

[topaz wyvern]

1 got 120 points

[vast owl]

9 days ago and still no answer on my ticket, i cant earn xp and buffs on mw3.
im premium user and paid to earn

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check if it’s open

[vast owl]

its open

[marsh lantern]

If it is, you have to wait

We can’t do anything here

[magic inlet]

Wait 24 hours and if you don't get buff points, send a ticket #open-a-ticket

[topaz wyvern]

but its been 24 hours ago

more

[magic inlet]

Read again #support-en message

[drifting parrot]

With premium do u get buff pass free?

[magic inlet]

No if you pay Yearly Premium Elite you get a free buff pass

[drifting parrot]

Ok i asked cuz i have 24h card for elite and thought i will get to collect as many pass rewards as i can collect in thst 24h

[magic inlet]

No but you get **benefits **

1. You can marketplace at premium prices
2. You get a premium boost
3. You can enter raffles that are for premium entries only + you can pay 1 ticket raffle for 5 buff points
4. No ads and you can disable Start & End Game screen
5. You get 2x daily reward

[wet patrol]

I have a question

Does CS:GO count also as CS2 in the app?

[frosty nest]

🤔 Wdym, there's no CS:GO anymore

[wet patrol]

It shows CS:GO in the app

[marsh lantern]

CS2 is not supported

[wet patrol]

Ok thanks

[south palm]

Hi

I submitted a ticket and the response was that he would check my account and no response this third day

I hope to be answered as soon as possible

Thank .

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[scenic nimbus]

would someone be able to help me i paid for the monthly and its still saying i have regular after confirming emails

[marsh lantern]

Close overwolf on your task manager and open buff again

[scenic nimbus]

still nothing and its even giving me error saying i cant purchase for another 24

[marsh lantern]

Wait 24 hrs

If you don't get it, #open-a-ticket

[scenic nimbus]

alrighty thank u

[jade light]

HELLO I HAVE A BUG BUFF TELLS ME AT EACH END OF GAME VALO that there is a problem and it doesn't take up my challenge

[marsh lantern]

What error?

No need for caps pls

[jade light]

I start a game and I take a photo of the bug in 5 minutes, its good

sorry

I restarted my PC and it works sorry

[dawn turtle]

Hi why theres no stock for riot card? Its always like that when I log in

[marsh lantern]

#870329411986149536 #when_is_next_restock

[dawn turtle]

Thanks!

[old pollen]

Hello, sorry for bothering. I am having trouble creating an account.
When I try to create an account with any of my E-mails, they all say they are "frozen accounts"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[old pollen]

okay, I have filled in the form with my account (thank you)
, but I'm just not sure why it happened in the first place

I have never tried to use buff prior to today, so Im just confused why it thinks I have a frozen account

[runic kestrel]

most of time yes sometime they add games but they gone before u know it 😄

[soft mortar]

how is using multipul acc banabel

u cant use them at the same time

whats the reson ??

[marsh lantern]

It is specified on ToS that you can only have one account afaik

[soft mortar]

also dident know that

yea but u can log in ur friend acc

[marsh lantern]

Nop

[soft mortar]

doesnt make sens

had 4k bp

just for it to get baned

[marsh lantern]

We can't do anything here

[soft mortar]

is insine

[marsh lantern]

#off-topic-english

[charred crane]

HOWW long does the unfreze aaccount take??????

Itsss been 3 daays

[marsh lantern]

7 business days

[charred crane]

why?

[marsh lantern]

That's how it is

[marble pendant]

when the $5 riot access code will get back in stock again ????

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marble pendant]

thank you so much

[rocky trellis]

huh the marketplace is blank ;-;

[marsh lantern]

You refreshed too many times too quick

So you have a cooldown

[rocky trellis]

lol

[marsh lantern]

Refresh once or twice

[drifting parrot]

Because its always sold out as soon as it restocks

[drifting parrot]

In 5 mins but its sold out in seconds

[topaz fossil]

yes its sold out

[drifting parrot]

I dont even see it in msrket rn

[topaz fossil]

its gone

[formal wolf]

same

[west quiver]

GG @formal wolf, you just advanced to level 1!

[marsh lantern]

#off-topic-english

[drifting parrot]

Well ok maybe i can put this as a question for support- why did riot giftcard just disappear from market

[marsh lantern]

Because they went out of stock

There’s a lot of demand and people are quick to get them

It takes speed and luck to get cards with such demand as Steam or RP global

And no, there are no bots

#common-questions

[drifting parrot]

Ok thanks but it used to show when the last purchase was

[formal wolf]

but it not even shown in the market that it is out of stock , i don't understand

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[drifting parrot]

Ok thanks

[primal bloom]

ok, thanks i kinda thought that's what it was. is there any idea when cs2 will become supported?

[little portal]

when the steam gift cards comeback? no steam gift cards available anymore?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[pseudo forge]

Hello, i contacted support service and they told me that i refreshed too many times marketplace so i couldnt earn access code for riot. I didnt refresh today and still couldnt get it. WHY?!

Nobodys gonna help me..

Nobodys gonna give me access code, even i do everything right

And i cant send a ticket idk why! 😄

SCAM

?

Im just frustrated

[marsh lantern]

You got a black screen for refreshing too many times and that gives you a cooldown. About your issue today, cards run of stock quickly due to high demand, it might take a little bit of time

[pseudo forge]

And kinda angry

[marsh lantern]

#1005847190385729706

[marsh lantern]

This is not the place to rant anyways, go to #off-topic-english

[pseudo forge]

An email came after 4 mins

It didnt go black

[marsh lantern]

What’s your email provider?

[pseudo forge]

And today after 1sec i checked marketplace

seznam.email.cz

I sended a ticket before and noone helped me at all

[marsh lantern]

I recommend you use gmail or outlook

[pseudo forge]

But can i change it?

[marsh lantern]

#open-a-ticket

Ask on a ticket

You can’t change it manually

[pseudo forge]

Omg they gonna not help 😄

[marsh lantern]

They will!

[pseudo forge]

But thanks

[marsh lantern]

😄

[pseudo forge]

I dont think so 😄

I wont ever get access code 😦

😄

[civic gazelle]

are there any plans for increasing riot card prices for EU any time soon? Currently the highest riot card you can buy is $5

[pseudo forge]

Even if, i must do SO MANY thing! 😦

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Please, again, don’t rant here…

#off-topic-english

[pseudo forge]

I cant send a ticket

Error

[marsh lantern]

What error

[marsh lantern]

Try with another browser if you can, please

Or do ctrl + f5

[pseudo forge]

i did

[small zephyr]

is there a way to stop buff from popping up every time a game starts?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try on the first link there

Create the account first as explained

[marsh lantern]

On settings if you’re premium

[small zephyr]

ok

[scarlet ice]

leaderboard says I'm at 0 earned but its not true?

[analog latch]

after i play a game of siege it says game not started

[marsh lantern]

R6 is down on buff

[marsh lantern]

That’s bug, if you’re on the leaderboard you’ll appear with your actual points

[pseudo forge]

Nothing happened

I made it like u said

[marsh lantern]

Give more details

[scarlet ice]

ah ok thx : )

[west quiver]

GG @scarlet ice, you just advanced to level 1!

[pseudo forge]

I made new account on that page, i copied the link and deleted xxxx, putted code from email and nothing happened

[marsh lantern]

No, go to the first link and submit a ticket first

[pseudo forge]

I have like 5 codes on email but i putted in todays one

[marsh lantern]

And did you see your ticket and its status?

It should appear as open

[pseudo forge]

No i didnt if i putted access code after i deleted xxxx

[marsh lantern]

Make sure you’re following all steps correctly on the bot

[pseudo forge]

But i did 😄

[marsh lantern]

Don’t think so if you’re not seeing your ticket

Re-read it pls

[pseudo forge]

I cant make new account on that email

[analog latch]

whne will yall fix r6 being down

[marsh lantern]

Give more details…

[marsh lantern]

No info

[marsh lantern]

Sign in

[pseudo forge]

i did

[marsh lantern]

Then you don’t need to create an account if it already exists

[pseudo forge]

But bot says u shall make one :DDDD

[marsh lantern]

The first time…

[pseudo forge]

Ok and now i putted link and changed xxxx with code

[marsh lantern]

It’s explained like that for people that never created an account there

[pseudo forge]

Right?

[marsh lantern]

It’s explained on the bot

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[pseudo forge]

I did as it says

[marsh lantern]

That happens when you don’t change the xxxx or when you don’t type the id number correctly

[pseudo forge]

But i did

I copied id number

i deleted xxxx

So wtf

[analog latch]

when will you fix r6 from being down so we can get buff coins from it

[marsh lantern]

Send the link you’re trying to type

[marsh lantern]

Again, no info

Already answered above

[pseudo forge]

https://support.buff.game/hc/en-us/requests/316755

So?

[marsh lantern]

I just saw a ticket of mine correctly, so that id must be incorrect

Or maybe you sent it with another email that’s not the one you registered with

You can only see tickets you sent with the email you register with afaik

[pseudo forge]

I tried various of tickets

Nothing works

[marsh lantern]

When you created the ticket you wrote an email to receive answers and confirmation. Is that the same email you used on the link on the bot?

[pseudo forge]

Yes

[marsh lantern]

You should’ve received an email that said “Your request (TICKET ID HERE) has been received and is being reviewed by our support staff.”

Are you copying that id?

[west quiver]

GG @pseudo forge, you just advanced to level 5!

[pseudo forge]

Im enterin this code, i havent recieved another anywhere

[marsh lantern]

That’s not it… That’s the confirmation code when you’re trying to buy an item

That has nothing to do with the ticket system

Have you ever sent a ticket?

#open-a-ticket like on that link there?

[pseudo forge]

Yep

[marsh lantern]

Then look for that id on the ticket

As I sent you above

It’s the same text, I copied it

[pseudo forge]

Im sorry, but idk where

[marsh lantern]

When you sent the ticket, you should’ve received an email saying: “Your request (TICKET ID HERE) has been received and is being reviewed by our support staff.”

Look for “Buff” on your email and it should appear

If you can’t find it, look in spam folder

[pseudo forge]

I tried this too

Its opened now it works

Because i send a ticket today

[marsh lantern]

Wait for an answer if it’s open

[pseudo forge]

I thought that we are talking about smthng else 😄

Mb

So another 5 days

Thanks

For patience

[charred crane]

can you link your buff acount to your xbox so i can do challenges on my xbox

[astral granite]

It stucks in this!

I restarted everything

[quasi trout]

I'm having an issue where when I try to purchase something I get the confirmation code but then it says that the item is unavailable. I have enough points and the item is in stock. I've been trying for weeks and nothing has worked...

[smoky pendant]

mmatienzo was softbanned.

[magic inlet]

Send ss with error message

[magic inlet]

Are you playing supported games Brawl Stars

[astral granite]

Yes !! U didnt see the 60 matches played

?

[magic inlet]

No BUFF is only PC and mobile

[magic inlet]

Which game mode you played

[smoky pendant]

.pontezz was softbanned.

[echo wraith]

I submitted a ticket 4 days ago and after 1 follow up that asked me to submit some evidence and after that I haven't gotten a reply again. Does it take 3-5 days for a follow up to also be answered?

[dim latch]

yo

[magic inlet]

An answer can take 3-5 business days you can check the status of the ticket if it is open

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[echo wraith]

Ok, thanks for letting me know

[static blaze]

how are you supposed to get brawl stars pc challenges done it wont let me

[smoky pendant]

Any reason why my clash of clan quest abd brawlstar doesnt work? I use the same account back in the days?!?

2 days no upgrade? Does mobile app are disable?

[marsh lantern]

Why can’t you

[marsh lantern]

Give more info

[smoky pendant]

Every win I do does not count. Atyacked more than 10 times in clash of clan and won still no point. I try to switch to Brawlstar play ranked and won 6 games and still not working. Spinning wheel works.

[west quiver]

GG @smoky pendant, you just advanced to level 1!

[smoky pendant]

My profile

And when I started buff last year it was working

[marsh lantern]

Api might be down and not tracking

Try in a few hours

[smoky pendant]

Been 2 days

There is no support ?

[marsh lantern]

Api can be down for days. Make sure you’re playing on the accounts you linked to the app. You can always send a ticket explaining your issue with details #open-a-ticket

[smoky pendant]

This channel bring me here tho lol ...

[marsh lantern]

?

Read that channel carefully

Not just the first line

[teal gull]

Why I don't see the Valorant point on buff

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[teal gull]

Quick question can I buy the Valorant card in Belgium

[marsh lantern]

Yes

[teal gull]

ok Thanks

[haughty flicker]

Hi , i bought a warframe gift card just now from buff but when j tried to redeem it its saying that the code is invalid , why is this happening?

[marsh lantern]

Do you see any error?

[haughty flicker]

No , its just saying that the redeem code is invalid

[marsh lantern]

How are you trying to redeem it?

[haughty flicker]

From the warframe website as it was suggested in the "how to redeem" section

[marsh lantern]

Send ss of the error pls

[haughty flicker]

Yes sure

Its saying that the code is invalid

@marsh lantern please help

[smoky pendant]

xenolaws has been warned.

[marsh lantern]

#info-and-rules

[haughty flicker]

Oops sorry

[haughty flicker]

Please help

[marsh lantern]

You’re using the code provided on your inventory?

[haughty flicker]

Yes right

[west quiver]

GG @haughty flicker, you just advanced to level 1!

[haughty flicker]

Yes

[marsh lantern]

#open-a-ticket and explain the issue with details

[haughty flicker]

Sure thanks alott

[haughty flicker]

Why is this happening with me?

[marsh lantern]

I’ll report this bug. Go to this link (https://support.buff.game/hc/en-us), create an account with the same email you use in Buff and submit the ticket there

[haughty flicker]

Sure thanks alot

[pure kettle]

Hello, I don't know why the missions that they leave me in the app don't progress, I don't know if there is a need to link the game account or what I have to do to be able to have the progress

[marsh lantern]

Give more info

[pure kettle]

I don't get progress with challenges

[marsh lantern]

Which game and mode?

[pure kettle]

Valorant

[marsh lantern]

What mode

[pure kettle]

Any game mode

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[uneven carbon]

For info I have a a response from a moderator to collect the rewards from Mr Propre Race . And the moderators are working on this problem. Have a nice day

[pure kettle]

Thx

[green wigeon]

When does buff restock Riot Point Cards?

[west quiver]

GG @green wigeon, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[wheat igloo]

For everyone who experienced issues with claiming rewards in Mr. Propre contest, the claiming is fixed by developers. You should not experience issue with claiming anymore!

[keen moss]

is there 10$ riot in other region

[marsh lantern]

You can only see items redeemable in your region and global, so you won't see items from another regions. Some regions might have more items than others. Some items are out of stock even if you can't see them

There might be regions like the US with 10$/20$ RP

[keen moss]

is there anyway to switch region?

[marsh lantern]

Nop

[keen moss]

like my account valorant is turkish

I cant change my account to turkish?

[marsh lantern]

Nop

If you're not from Turkey, you can't, sorry

[keen moss]

ok

[teal pecan]

why there is no game keys available and when will they get available

[marsh lantern]

#when_is_next_restock #870329411986149536

[lusty monolith]

I'm not getting any response from Ticket

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[charred elbow]

have the $5 riot cards been removed?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[topaz fossil]

bro now its riot cards are in my market wtf

since 1:30 they were removed and now its in market

[uneven carbon]

i can't use the visa card of Mr Propre Race in France ?

[marsh lantern]

Wdym?

[uneven carbon]

i try to buy some Valorant points and dosen't work (maybe its a riot problem) ?

[marsh lantern]

Explain the issue

[magic pike]

someone help me i played 3 bedwars games but the points are not coming up

hello?

please

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[astral granite]

Due showdown
Of couse i know what games count and what not!!

It counted four games then it stucks no daily and no weekly ( to be counted )

[sterile kiln]

Hi

I try to connect to buff but this is impossible , even with google or discord or with a simple creation of an account

When i click on the button , nothing happend

someone have an idea?

[upper crag]

why my account being frozen

?

[plucky dock]

buff dont count my points for cs2

just giving exp after closing the game

[cyan rapids]

16 days have passed, my account is still frozen

[teal gull]

I can't buy a Valorant card because every time I see it, it tells me it's out of stock and I want to buy a card please

[tired surge]

hi I want to ask something

where can I find my personal referral code to add friend to buff app?