support-en

[turbid pawn]

yep

[marsh lantern]

#open-a-ticket

[neat nexus]

Hello I need help please

I can't login to my account due to the upgrade of yesterday !

[marsh lantern]

Do you see any error?

[neat nexus]

No

[marsh lantern]

Give more details pls

[neat nexus]

When I sign in and fill in the blanks, the button doesn't work

When I click on it

[marsh lantern]

Do you use the same email on Discord/Google?

[neat nexus]

yes

but

The login butto with Google or Disord doesn't work too

[west quiver]

GG @neat nexus, you just advanced to level 1!

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[neat nexus]

I already did it

[magic inlet]

Sign in via email put email and password

[neat nexus]

It doesn't work too

It's the button issue

[spark juniper]

i need help, whenever i launch buff it just says "error, you appear to be offline, check your internet connection and try again" then buff just endlessly loads

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[frigid horizon]

I have a pop up with Pringles, how long does it last please?

[marsh lantern]

Until you can see the X

Shouldn’t be long

[frigid horizon]

No, I didn't have it before, I wonder how long it lasts? (Date)

I have during my game, its new ?

[marsh lantern]

It might be a promo, but we have no info here, sorry

[frigid horizon]

Oh ok, i think to because i just have since 20 30min

[undone fog]

Hello I cant sign in

[jaunty iron]

Hello
Can i affliate as partner? i have twitch channel and IG with 15.1k followers. 🙂

[marsh lantern]

https://www.buff.game/affiliates-program/

[marsh lantern]

Do you see any error?

[undone fog]

Ya it says my account is frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[undone fog]

Thanks

[jaunty iron]

Yes, i tried, how long until they process?

[runic topaz]

Hello, does buff include google play gift cards ?

[marsh lantern]

No info

[marsh lantern]

Check your marketplace to see if they’re available

I know they were for some regions

But you can only see items redeemable in your region and global

[runic topaz]

Ok thank you

[old relic]

hey, so i recently won a raffle for a riot card, but when i went to redeem the card in the riot shop, it said the code has already been redeemed previously, i was wondering if i should creat a ticket with buff, or get in contact with riot themselves?

[marsh lantern]

#open-a-ticket

[old relic]

thank you!

[dawn fox]

me winn and buff stop

[frosty nest]

why you win and buff stop

screenshot send here

[dusky charm]

Dear buff team please make cool down time to redeem rewards so that everyone have chace to redeem, i am trying to redeem 1 rewards from last 2 months, still i am not able to redeem it.

[keen moss]

I am playing brawl stars but its not counting in the challgens

[west quiver]

GG @keen moss, you just advanced to level 1!

[keen moss]

only the 5 game to win

[marsh lantern]

We don’t handle that here

[marsh lantern]

Weekly challenges you mean?

[dusky charm]

Ok, but can you suggest me where can i report this ?

[west quiver]

GG @dusky charm, you just advanced to level 3!

[marsh lantern]

#bot-commands with .suggest

[dusky charm]

Ok thanks

[keen moss]

YES

[marsh lantern]

Are you premium?

[keen moss]

no

do I need to be premuim for brawl stars weekly mission

[marsh lantern]

Yes

[keen moss]

nvm its wokring rightnow

[magic inlet]

It's not showing you any error ?

[brisk summit]

how do i get the ability to clip and post them for the best plays thing

[marsh lantern]

Click on the "?" right next to "Best plays"

[golden jackal]

how i can earn points playing cs 2 ???

[magic inlet]

CS2 is not supported yet

[solid igloo]

how do i delete buff

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Lukskubik (Staff)

[solid igloo]

ok thanks

[vapid mauve]

hello there! it was said, I can earn buffs playing WoW. But I don't see WoW as a supported game in Favorites. any thoughts WHY?

[frosty nest]

Send ss please, that's not possible

Ss of where it says you can earn coins from WoW

[marsh lantern]

Read what it says there

[frosty nest]

As you can see it says "You can gain XP"

😄

Which is true

[vapid mauve]

ok! XP. BUT! in favoriet > can't choose WoW. So I literally CAN'T GET XP

[frosty nest]

That's for missions

WoW does not have missions as well

So you can only earn XP

[vapid mauve]

sry, totally new, just read u can earn bonuses for playing WoW. so how can I earn theM?

[frosty nest]

Simply play the game, and after exiting, you should see a pop up saying the XP you earned

[vapid mauve]

even without mark it as Favorite?

and Buff should be opened all time, as I understand

[vapid mauve]

1 more question. I saw on your web I can get 90 buffs, but I've got 30 after created account and downloaded app.

[frosty nest]

send a ticket #open-a-ticket

[raw panther]

since when? :(

[marsh lantern]

Weekly challenges on mobile are premium

I just checked

[raw panther]

they were free, right?

[marsh lantern]

They were

[raw panther]

hmm, what about endless?

[marsh lantern]

Those are for everyone

[raw panther]

oh okok

ty

[spice grotto]

My account is frozen, what can I do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[spice grotto]

How will I know if it is opened or not?

[frosty nest]

it will be opened in 7 days at max

[spice grotto]

tamamdır sağ ol

[quasi jackal]

Is tl legacy working in buff? (tl legacy is minecraft java)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[quasi jackal]

ok ty

[ripe birch]

1400 buff points didnt credit. I did the freecash quest where u have to earn and withdraw 2$ i withdrawd 15$ worth val points and still didnt get my buff points its been 2 days

[marsh lantern]

#open-a-ticket

[silent sedge]

They should say that somewhere in the app cause I saved up a ton of buffs all for nothing just to find out I need to play games I don’t even play to level up to bronze

[west quiver]

GG @silent sedge, you just advanced to level 1!

[crimson jolt]

how do i fix this

i havent logged in in years

[ripe birch]

done

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[cursive yarrow]

why are there in game pop ups with an ad??? wtf

a pringles ad 😭

i made a kill and got the ad lol

i have premium btw..

[marsh lantern]

Seems like a promo

But you can send a ticket #open-a-ticket

[cursive yarrow]

look 😭

[vapid mauve]

where in the BUFF app I can see the xp gained?

[honest stag]

I got buff and I downloaded clash royale on my PC using the google play beta app. I played for a bit and I didn't get any rewards for challenges, does buff support this?

[astral granite]

can some one explain the RL challenge? that 500 buffs?

when and how can i join it?

[astral granite]

java edition?

[twin vigil]

Hey for some reason when i complete weekly or daily challenges on Valorant and click "claim" it doesn't give me the buff points

[cursive yarrow]

You have to link your supercell account

on the app

[marsh lantern]

You can't, there's no history

[marsh lantern]

What challenge?

[marsh lantern]

Restart overwolf on your system tray, open buff, play another match of the same game, click on "claim" again, and check if that works

[twin vigil]

okay i will thank you

[honest stag]

tysm lifesaver

[dusky cipher]

ok so when i go to buy the buff pass it goes to my browser and then the page never loads like it doesnt have anything

can i get some help cause i wouldlike to get the buff pass

oh no i had to switch browsers

[mellow grotto]

When can you start doing the weekly tasks in CS2?

[marsh lantern]

You refreshed too many times too quick so you got a cooldown

No info

[marsh lantern]

No info, as soon as it’s supported

[hot valley]

its been two months and i've had the same problem

[west quiver]

GG @hot valley, you just advanced to level 2!

[ripe birch]

how long. does it take for a support ticket mine got approved 2pm today..

[jovial island]

is only ranked tft counted within buff ? im playing the galaxies gamemode and its not counting anything

[glossy jay]

have you submitted a ticket?

[hot valley]

yes

two months ago when it first started

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by ! a wild panda (Staff)

[glossy jay]

can take up to 7-10 business days for a response

[noble acorn]

❌ | Didn't find a question with that title

❌ | Didn't find a question with that title

[glossy jay]

have you force restarted overwolf since then?

[hot valley]

i dont think so, how do I do that?

brain is running at 2% sorry

[glossy jay]

open task manager. end task overwolf. relaunch overwolf and try to relogin to buff.

if that doesn't work you could always try uninstall/reinstall overwolf

[wide fox]

hi how to increase your rank carla currently I am silver eg I would like to go platinum

[vapid mauve]

pls, tell me how to earn XP by playing WoW? It is said on web, that I can, but I don't know, where to see the result of my gaming hours

This all I see

[glossy jay]

are you talking about buff?

[glossy jay]

do you get buff pop ups when you open and close the game?

[magic inlet]

If your problem has not been solved so send a reply from the same ticket

[vapid mauve]

nothing. does this mean, that web says I can, but in real fact > I won't get aniythnig from Playing WoW with BUFF OPENED?

[cyan wharf]

does anyone know why minecraft wont work on buff?

[glossy jay]

incorrect, because I get XP from buff playing genshin and HSR and palworld

just means you're not properly setup

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[vapid mauve]

what do u mean? reinstall?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by ! a wild panda (Staff)

[cyan wharf]

my game still isnt working

its still not tracking

[magic inlet]

Which game and game mode

[cyan wharf]

Minecraft and none of the modes work

[west quiver]

GG @cyan wharf, you just advanced to level 1!

[cyan wharf]

^

same with fall guys

the only game that works is Rocket League

it doesnt even think i have fall guys installed

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[magic inlet]

Did you follow all the instructions #support-en message

[cyan wharf]

Yes i even tried both versions

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[cyan wharf]

wait do i need OverWolf?

[magic inlet]

Tracking won't work without Overwolf

[cyan wharf]

i think i figured it out

[tall helm]

I'm not sure if it was mentioned anywhere.. but is there a reason I'm getting an ad for kungfu panda 4 popup after each time my team scores in rocket league? Lol only pops up when buff is running. Started noticing it yesterday.

This is the ad in question.. always the same ad as well.

[turbid pawn]

hey i still haven't got any response yet how long do i have to wait?

[coral cave]

Can someone please tell me what channel do I go to find out when the next Restock is?

[green beacon]

i need some help from a mod or smt im tryna download on my pc and it just doesn't work

idk whats going on

all the files have no picture for some reason and they all scattered around on my pc

this opens everytime i try to open the installer app

[marsh lantern]

Seems like this is a promo and it’s normal you’re seeing it

[marsh lantern]

3-5 business days

[marsh lantern]

#when_is_next_restock

[marsh lantern]

That’s Opera, not buff

Explain your issue with more details

[green beacon]

That’s why I don’t know what’s going on

I’m not sure what to explain

[marsh lantern]

Do you have Overwolf installed?

[green beacon]

I can’t check anymore as it’s too late for me. I deleted everything to try and reset everything tomorrow and try again

Is it possible I can screenshare with you tomorrow at six thirty Houston tx time?

[marsh lantern]

You can just write here and someone will help if they’re available!

[green beacon]

Alright thanks

[west quiver]

GG @green beacon, you just advanced to level 1!

[violet rapids]

I only got 30 points but the website said 90

why so?

[marsh lantern]

#open-a-ticket

[rigid river]

whenever I play rocket league with buff then it buff do not detect the match and says in last that error wtf is this

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[woven sierra]

Hi! My account was frozen when I reinstalled the app just now, I am not sure why exactly. I have fillled the form regarding this but wanted to text here just in case

[marsh lantern]

When did you fill it?

[woven sierra]

Just a few minutes back

[marsh lantern]

Now you have to wait then

[woven sierra]

Oh cool, thanks a lot! 😁

[near lotus]

Hi, i created account in buff but i can't sign in as i have to verify my account in gmail. But i have not received any mail for verification. I check spam messages too and even refreshed multiple times

[marsh lantern]

Do you use the same email on Discord/Google?

[near lotus]

no

this is different gmail

[marsh lantern]

It might be taking a while to get the email, I'd wait a little bit

If you don't get it, #open-a-ticket

[near lotus]

sure thanks

[mellow grotto]

I don't understand this... Game status on discord says "Online" in PUBG and when you start the game it says "Offline"

[marsh lantern]

Try playing and check if you earn points

I think it should work

[mellow grotto]

I've already tried it but I don't get any kills or damage at level 1

[marsh lantern]

Have you tried changing tabs or restarting the app to see if challenges updated?

[mellow grotto]

yes, i restarted the app and even the pc. nothing helped

[cunning parrot]

can i youse cracked minecraft?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Follow all those steps

[marsh lantern]

No

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[cunning parrot]

ok

[mellow grotto]

Doesn't help either

[west quiver]

GG @mellow grotto, you just advanced to level 1!

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[cunning parrot]

can i earn coins while playing cs source?

[marsh lantern]

Sc source?

[cunning parrot]

1.6

[marsh lantern]

What? Give details pls

[cunning parrot]

Counter Strike Source

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can earn XP but not points

[cunning parrot]

ok thanks

[mellow grotto]

i reinstalled Buff and Overwolf but doesn't help

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[bleak blaze]

Hello, I can't log in with Google anymore, when clicking on the button nothing happens

[topaz reef]

i have tried contacting customer service multiple times, but i never get any response

i've also asked the question in here last year. to summarize:
i always get an issue where whenever i try to purchase something from the marketplace, it takes about 5-10 minutes for the email to arrive, and when i enter the code it says it's invalid. i've tried purchasing multiple products, but nothing has worked. any idea how to fix this issue?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Try with email and password

[marsh lantern]

What's your email provider?

[topaz reef]

it's called Ziggo

[west quiver]

GG @topaz reef, you just advanced to level 1!

[frosty nest]

What browser do you use

[frosty nest]

That's the reason

[topaz reef]

wdym?

[frosty nest]

It probably prevents email from reaching

so it gets delayed

Using gmail or hotmail will be the best

[topaz reef]

so how long is the code valid then? i usually enter it 5 minutes after requesting the code

[frosty nest]

BUFF sends the email almost instantly but it reaches you late

[frosty nest]

it might be 5 mins :/

[topaz reef]

okay i'll try a different email address, thanks!

[bleak blaze]

Same result, nothing happens after validating email/password

[frosty nest]

Wdym

What happens when you try to log in

And which browser do you use

[bleak blaze]

I'm on desktop/windows

[frosty nest]

Yeah but which browser do you have, Opera, Google, Firefox, Edge

[topaz reef]

maybe a tip to improve customer service with contact forms, since i've submitted a few but never got a response

[bleak blaze]

I'm using buff app from overwolf

[frosty nest]

Yes, but what happens when you try to login on BUFF with email

[frosty nest]

Wdym 🤔

[bleak blaze]

Nothing, I click on the "sign in" button and nothing happens

[topaz reef]

like, i've tried contacting https://www.buff.game/contact-us/ multiple times over the past few months but never got a response

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[frosty nest]

Maybe you got a response but couldn't see it 🤔

it's impossible to not get an answer for 3-4 months

[frosty nest]

That's weird, send a ticket #open-a-ticket

and also send me your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR (Staff)

[bleak blaze]

Okay thanks

[topaz reef]

how can i change my email address on my account?

[marsh lantern]

You can't manually, send a ticket #open-a-ticket

[bleak blaze]

In DM ?

[topaz reef]

they've never responded to my tickets tho

[marsh lantern]

I pinged you twice with the instructions to check that

Have you done that?

[topaz reef]

the link at https://discord.com/channels/442965268386283521/765929288708522004 is different than the one you pinged me for. which one is the one i need? bc i used the one on https://discord.com/channels/442965268386283521/765929288708522004 before

[marsh lantern]

https://discordapp.com/channels/442965268386283521/444188214714957827/1209810617570168874

[frosty nest]

Yes

[onyx valley]

Hello I have 3000 buffs but I can't redeem it always all products sold out any help

[marsh lantern]

#870329411986149536 #when_is_next_restock

[onyx valley]

My friend always sold out I need help to redeem it

[marsh lantern]

Read both of those channels, pls

[onyx valley]

When is the store restock?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[jaunty iron]

How i change cover image?

[marsh lantern]

On your settings

[jaunty iron]

thanks 😄

Can i delete it from my inventory?

[marsh lantern]

Nop

[jaunty iron]

Ah

okey

They are there some cover images from hearthstone? and profile images?

[marsh lantern]

Check what's available in the marketplace, battlepass and those you already have

[jaunty iron]

Okey.

how i lvl up this?

[west quiver]

GG @jaunty iron, you just advanced to level 5!

[jaunty iron]

BRONZE

[marsh lantern]

Playing event-based games

[jaunty iron]

Okey thats what i thought, thanks Ali.

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico (Staff)

[jaunty iron]

thanks

Can i get followers on my profile by promo here?

[marsh lantern]

No promo/advertising allowed #info-and-rules

[jaunty iron]

OK.

[charred crane]

Hi why I can't take point?

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[knotty path]

Guys i cant catch up any gift cards from buff

[charred crane]

How many points will you receive daily on gaming?

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

Daily limit

PC - 50 buff points
Mobile - 30 buff points

[knotty path]

I trying every day it goes out of stock on mile second

[marsh lantern]

There's a lot of demand

You have to be as quick as possible

[knotty path]

Its impossible i swear

I guess they make bots got this gift cards

[marsh lantern]

#1005847190385729706

[marsh lantern]

If you have proof of that, show it, but don’t make accusations like that! They make sure there are no bots #common-questions

[knotty path]

Prof like what

[marsh lantern]

That there are bots

[charred crane]

Do i need to have buff open while doing challenges?

[marsh lantern]

Yep

[charred crane]

ok

[charred crane]

How do i get this out of my screen

@marsh lantern

Oh got it

[marsh lantern]

#info-and-rules please

[magic inlet]

Click X / Ctrl + Tab and click X

[charred crane]

Ranked champion is too easy

[west quiver]

GG @charred crane, you just advanced to level 1!

[chilly pollen]

how to unfreez account?

[charred crane]

Bruh my challenges didn't save

I won a game of ranked but my challenge didn't complete

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Check if ranked is supported

[charred crane]

It shows this

So ranked isn't supported

I just wasted 20 mins bruh

Ok ranked is supported

Yay

[chilly pollen]

i dont know what is this

[marsh lantern]

#open-a-ticket

[chilly pollen]

ok

[coarse glen]

what is this?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[jaunty iron]

I hope it helps a little bit. isnt it scamm i hope 😦

[magic inlet]

no you are really saving nature wait 24 hours for another email from dots.eco

[jaunty iron]

Okey 🙂

[olive lodge]

when do the riot cards reset on shop?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[olive lodge]

how can you get premium elite next to your name? im premium elite aswell

[marsh lantern]

#premiumrole-request

[leaden sequoia]

hey sooooo ive submitted a ticket and been told that premium "No ads" actually has ads. Are the devs okay or like. Does NO ADS not mean.. no ads?

this plus the stupid kung fu panda everytime kills

what does NO ADS mean can someone pls clarify

/rant over

[marsh lantern]

We can't do anything about it here, we don't handle administrative stuff

Wait for their answer

[leaden sequoia]

Yeah I figured. Their answer was that premium has ads.

It boldly says otherwise, so im just confused on what the term no ads means and im grumpy because im on hold with governmental agencies mb

😦

[opal salmon]

how do I recover/finish deleting an account?

[magic inlet]

Do you want to recover your account or delete your account ?

[opal salmon]

I'd rather delete it. I already went through deleting it, but when i start to make another account with the same email it wont work

[magic inlet]

Are you getting any error message. Multiaccount is not allowed

[cosmic marlin]

anyone know why I'm not getting rewarded on the mobile app for doing certain milestones in games?

[opal salmon]

"You have requested deletion of this account, for recovery -- contact support."

[marsh lantern]

#open-a-ticket

[opal salmon]

aight

thanks

[magic inlet]

which game

[cosmic marlin]

its called merge mayor

I'm not sure if buff is the provider through the website

this is what it looks like

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Ali 🌻 (Staff)

[digital cloak]

i cant buy apex coin i dont see them in the shop is that normal i see very litle possiblilities of purchase

[solemn glen]

is the 20$ val gift card coming back?

[marsh lantern]

You can only see items redeemable in your region and global, and some items are out of stock even if you can't see them

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[cosmic marlin]

Tried this but I can’t really contact them and it doesn’t explain why some games have me points while others aren’t

[marsh lantern]

Why can’t you contact them?

[magic inlet]

did you check transactions

[sharp sequoia]

can someone help with frozen account

[cosmic marlin]

Brought me here but I can’t really do anything else

[sharp sequoia]

can someone help with frozen account

[cosmic marlin]

It definitely has some of them in there but I don’t know why it’s just stopped giving me some now

[rigid mantle]

how do i conect my fortnite acount

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[last anvil]

I participated in 2 raffels with 350 tickets but now it shows that ive never participated in a raffle??

[magic inlet]

When did you complete ?

[magic inlet]

Is it showing you any error ?

[marsh lantern]

It says credited

[cosmic marlin]

I did it last night

[cosmic marlin]

It credited that but not the other stuff

[west quiver]

GG @cosmic marlin, you just advanced to level 2!

[cosmic marlin]

I’ve completed level 10 but it’s not crediting me

[last anvil]

i participated in 2 but doesnt show me

and raffle results tab doesnt work at all

just loads forever

[magic inlet]

This bug has already reported

[last anvil]

?

so u just cant see ur raffles rn?

but it should still be under my raffles

no?

[magic inlet]

Scroll down and click support

[last anvil]

so i just lost all my buff points

[cosmic marlin]

I sent one yesterday and today but I’ll send another, thank you

[magic inlet]

Unfortunately the raffle results are bug, the only thing you can find out is that the card can come into your inventory and if you don't have it you haven't won

[lyric lava]

guys my Buff account is frozen i forgot my password so i created a new one with my email then i wanted to login but this app said "cant loggin Frozen accounts"

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[nocturne kite]

So if i have the buff app downloaded, do I literally just play brawl stars to get buff points or is there another step I have to do to sync my account or something

thanks :)

[marsh lantern]

You have to link your account, there are instructions on the mobile app

[nocturne kite]

ahh okay I found it thank you

[frail gulch]

is premium worth it? or just buy riot points instead directly

[marsh lantern]

That's your choice. Check the premium page, read the benefits and see which one you want and if you want to pay

[astral granite]

can someone tell my about hotweels challenge

and how can i join it

[marsh lantern]

What challenge is it?

[astral granite]

500 buffs?

rl game

[marsh lantern]

It might be for some regions, so I need you to give more details pls

Even screenshot or smth

[astral granite]

ok

https://www.buff.game/the-hot-wheels-challenge/?fbclid=IwAR3Uvp0qmVJ8Wteedzh3QwMw30kcCEpK3aea43gwRiuRea5ogOmIFa7tSwo

[west quiver]

GG @astral granite, you just advanced to level 6!

[astral granite]

this one

[marsh lantern]

Where did you get this?

Also, are you German?

[astral granite]

i saw it here

no

[marsh lantern]

Read that page

Translate it

[astral granite]

Get ready for the ultimate Hot Wheels challenge in Rocket League. Prove yourself on the biggest stage when you compete against the best. Every victory, every challenge you complete brings you one step closer to becoming a LEGEND.

Take part in the 4-week tournament, climb the leaderboards and compete for the chance to win weekly rewards and the ultimate grand prize.

[marsh lantern]

.

[astral granite]

dam

my bad

okay one more question

about maincraft

is it java edition or other?

supported by baff

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[astral granite]

i read that but i dont understand java or what

[marsh lantern]

You can try

[astral granite]

but its version is above that

[marsh lantern]

Then no

[astral granite]

what is the fastest way to earn xp? for buff pass

[marsh lantern]

Playing games

[astral granite]

i know what kind]

[marsh lantern]

You get 20% more XP if you buy the pass

But that's it

[astral granite]

ohh

thnx

[river jackal]

im trying to delete my account since i cant redeem any of the rewards because of my region and its just stuck at 100% I havent recieved an email on my account being created or deleted how do i fix this

[near kiln]

i keep getting this when I try and log in, it is weird. Randomly started a couple days ago, it logged me out randomly and when i tried to log back in i got this. I thought it would fix itself and it hasnt. I had like over 2k points on there and spun the wheel almost everyday and I didnt get any emails saying my account would be blocked or whatever. I dont use a VPN how do I fix this? ;-;

[marsh lantern]

Restart overwolf and try again

[marsh lantern]

#open-a-ticket

[river jackal]

alr thanks

[river jackal]

i restarted and it said error: token

[marsh lantern]

Send ss of the error

[marsh lantern]

Did you already try to delete your account?

[river jackal]

yeah i tried a few times but when it just stayed at 100% and said nothing else i tried to restart and redo it

[marsh lantern]

If you can’t log in now it’s probably because it’s getting deleted ig

[river jackal]

wouldnt i get something in my email tho?

[marsh lantern]

Not sure about that tbh

[river jackal]

like saying about my account deletion or is it because i signed up with discord

[west quiver]

GG @river jackal, you just advanced to level 1!

[river jackal]

i did send an email to support stating about the issue and idk if it was an automatic response but it said about my account being possibly frozen

[brave flame]

how long does it take for the unfrozen process to happen

[manic seal]

reply them how to recover it

[manic seal]

7 working days in average

[brave flame]

ok

[river jackal]

im trying to delete my account but the process kept getting stopped at 100% and the email stated it was probably due to inactivity when i made the account yesterday

[manic seal]

explain them the situation

and ask them if its deleted or not

or if they can delete it manually

[tiny sandal]

sometimes i don't receive the coins from the spinning wheel

[magic inlet]

Check transactions

[tiny sandal]

Nothing

[magic inlet]

Restart Overwolf

[formal bridge]

is rainbow 6 not working buff?

[magic inlet]

R6 is down on BUFF

[formal bridge]

oh ok TY

[normal rock]

HI

[magic inlet]

Hey what is your issue/question

[normal rock]

frozen account

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[normal rock]

yes

why would that happen

[coarse glen]

Where is steam gift card?????

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻 (Staff)

[jaunty iron]

Hello, when will be raffle for 20€ battlenet?

[jaunty iron]

?

[frail gulch]

why are riot gift cards always out of stock? Do you need to hunt them every minute or

xdd

[magic inlet]

No info

[magic inlet]

#when_is_next_restock #870329411986149536

[dim surge]

is there roblox in buff?

[magic inlet]

Roblox gift card is only US (marketplace) but you can also enter the raffle to win a robux card

[granite beacon]

also is there real money involved

[magic inlet]

You earn coins that you can exchange for items on the marketplace, but you can’t exchange it for real money

[golden aurora]

Hello, i have "start game not found" error message

can someone help me please

do i have to restart buff until it works ?

[magic inlet]

which game and game mode ?

[golden aurora]

R6 anygame mode

[magic inlet]

R6 is down on BUFF

[golden aurora]

oh

ok

thanks

[magic inlet]

gbp ?

You can see items redeemable in your region and global

[granite beacon]

wait you told even if i am 17 years i can use buff but in terms and service its telling i should be at least 18 years old

[spare perch]

Hello

Support?

[valid harbor]

Will there be any vbucks in the marketplace soon?

My friend is really interested in that

[magic inlet]

What is your question or issue ?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[valid harbor]

What region are they available in?

[hybrid glen]

cs2 games are not counting in the challanges and not giving me xp too pls help

[valid harbor]

Europe?

But ok Im gonna check it

[magic inlet]

No idea

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[hybrid glen]

oh ok ty

[granite beacon]

hey please reply to my question

[spare perch]

Is Buff Damage Gpu Or Any Kind Of Hardware? Because My Gpu Have Some Errors After Installing And Using Buff Software For 1 Month

[valid harbor]

Where can I find what items are redeemable?

Im sorry if Im being annoying btw

K I think I found it

[magic inlet]

Buff can't know the age of users

[magic inlet]

like I said #support-en message

[valid harbor]

Yeah yeah I think I found it

Im gonna check the market a few times per day incase they restock

[magic inlet]

What error ?

[spare perch]

I Don't Know Man I Have Some Pixels On The Screen Not Working Correctly While Gaming Now Its Gone

Is It Driver Issue Or Buff Mining My Gpu While Playing?

Please Be Kind And Tell Me The Truth God Bless You

[hybrid glen]

minecraft challanges are in hypixel

?

[magic inlet]

Buff doesn't mine your GPU

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[hybrid glen]

thank u

[spare perch]

Ok Thanks Bro I Will Reinstall The Gpu Driver Maybe That's The Issue 😕 Its Happens For Just 5 Seconds I Was Scared That My Gpu Got Damaged

[west quiver]

GG @spare perch, you just advanced to level 1!

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[spare perch]

Should I Reinstall Buff Too ?

[vapid mauve]

Buff advices to install SALAD to earn some $ for they use my GPU and CPU. What can u say about that? Cause when I installed antivirus told there is a miner virus installed with it

[ripe birch]

how long does support ticket take its been almost 4 days

[noble acorn]

IS BUFF A SCAM?

No. BUFF is not a scam.
BUFF is only asking you to provide your email address which you're already providing to other services like Overwolf, Youtube, Socials etc.
BUFF makes money off of ads and premium subscriptions (premium is NOT mandatory in order to redeem most items on the BUFF market). We will NEVER ask for your credit card or bank information unless you're purchasing a premium subscription - in that case, you will be charged every month until you cancel the subscription in the BUFF app.
BUFF is also 100% safe and it generally shouldn't impact your computer's performance. There's no mining or any sort of malware included with BUFF. If a certain antivirus marks BUFF as a virus - please let us know as it's a false-positive.
If you are claiming that BUFF has scammed you or that BUFF, in general, is a scam - please provide proof to back up your claims, or else you'll most likely end up excluded from our Discord server for spreading misinformation.

Summoned by Lukskubik (Staff)

[magic inlet]

An answer can take 3-5 business days

[coarse nest]

im trying to login with google its saying ERROR account frozen PLZ HELP

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[coarse nest]

done (how much time will it take to unfreeze

[coarse nest]

ok

[vapid mauve]

u've answered about buff. but what can u tell about that SALAD? as BUFF advices/advertises it

[jaunty iron]

how i upload my clip from game?

how i make a video in buffgame?

[median blade]

I have the same problem, i must sent ticket too

This happen frequently to me idk why

[jaunty iron]

Im holding F7 15 sec nothing, trying it with overwolf. trying with heartskin doenst work too...

[lavish plover]

Support here? I need help with a problem I've been having for almost a week.

[lavish plover]

Ok I see, is this applied to gmail tickets as well?

I have been already replied by someone named Trevor 3 days ago...

[west quiver]

GG @lavish plover, you just advanced to level 2!

[lavish plover]

Any help would be great

[smoky pendant]

chokozazauwu has been warned.

raga13 was softbanned.

adrian0811 was softbanned.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Lukskubik (Staff)

[fallen sun]

can you buy a steam gift card on buff?

[magic inlet]

Yes

[fallen sun]

not premuim

[dim surge]

i won a bunch of rounds on csgo in buff non of the mregistered

[magic inlet]

Regular and Premium 🙂

[dim surge]

0registered

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[dim surge]

ahh

[dim surge]

roblox aint supported too?

[magic inlet]

Roblox is only XP

[jaunty iron]

thanks, now i know.

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[dim surge]

dang

[jaunty iron]

still not working im holding F7 for 15sec and it isnt in library

[magic inlet]

just press f7

[jaunty iron]

not working

this is saved

and nothing when i press F7

weird

[magic inlet]

Send ss your library

[frosty nest]

did you restart overwolf and game after saving

[jaunty iron]

yes

[magic inlet]

Close overwolf on your task manager and open only Overwolf again, not Buff. Then, open your game and check if Buff opens automatically. If its does, play another match and check if you see any notification that your gameplay is being recorded

[jaunty iron]

Nope still not working ah:/

I try again tomorrow..

[frosty nest]

Try changing the hotkey to something else maybe

[jaunty iron]

not working... idk why.

[frail gulch]

i tried too with f7 and nothing happens

i tried with fn f7 too but still nothing

[green beacon]

my fortnite isn't being tracked onto bluff

i already played games and for some reason it doesn't track anything

[frosty nest]

API is down, so it won't track atm

[green beacon]

no like yesterday too

i had bluff open in the background along with fortnite tracker and for some reason only the fortnite tracker worked and none of the data was going to bluff

[jaunty iron]

yeah its bugged probably.

[lavish plover]

I would require human attention

I mean hire me to do it if nobody is doing that job lol

[frail gulch]

did anyone get to buy the riot point card? i think you need to check like a mad man to get it

[paper obsidian]

yea I bought a 20$ riot card the first try, you just need to know when it restocks exactly and refresh

I’m in the US though and it was a US only card so maybe that made it easier

[granite beacon]

yeah so i am confused if a 17 year can use or not

[west quiver]

GG @granite beacon, you just advanced to level 1!

[wheat trail]

I won game in fortnite and it says it didnt track any matches lol

this was to be expected looking at such an application

[manic seal]

With parents supervision

[manic seal]

#game-status

[manic seal]

#1005847190385729706

[cursive yarrow]

buff aint working on Fortnite since the update :(

[cursive yarrow]

it's broken since today's update ig, it was working fine for me a week ago

[manic seal]

They will do the best to update it, theres no eta

[cursive yarrow]

when are challenges resetting? the daily ones

[manic seal]

00 utc

[frosty nest]

In 2 hours 2 minutes

[cursive yarrow]

thx !

same time as the refill then

[sharp fiber]

I can't login on my pc but i can on my phone

matter of fact i cant even create a new account on my computer

[manic seal]

try another network like mobile data

[sharp fiber]

doesn't work:/ also i cant even send a reset password email nor can i login from discccord

[wheat trail]

when fortnite will be online

[smoky pendant]

michaelo8463 was softbanned.

[manic seal]

you tried with mobile data?

[manic seal]

no eta

[smoky pendant]

Leviatan#7196 was softbanned.

[spiral nimbus]

bruh why does buff have so much bugs

[rancid ocean]

How does the leaderboard work? I am always at 0 buffs for valorant and i play consistently My buffs track fine for the reward track.

[sharp fiber]

yes i put my mobile data on my pc and tried logging in but it just doesnt do anything sadly

[sage atlas]

anyone can tell me the time of riot card drop ?

[magic inlet]

What bugs ?

[magic inlet]

Yes it's a bug, but you can see yourself in the table and there you can be placing

[magic inlet]

#when_is_next_restock #870329411986149536

[rancid ocean]

where can i see?

[magic inlet]

I say you can see yourself in placing (rank 1-20)

[rancid ocean]

oh okay

[ocean kraken]

How much riot points and steam money you drop everyday?

[rancid axle]

if i activate my free premium elite for 24 hours does it still unlock the 20 dollar valorant giftcard

[manic seal]

thats not public info by devs

[manic seal]

if you mean if you can get premium only items, yes

[fast cliff]

I did not get my buff points of mobile after doing a game challenge

Will I get them in 24 hours?

[sharp fiber]

Ngl i think the mobile quests are scams everytime i watch a ad "something went wrong"and when i do a survey for 70 pts i get 0 off of 10 survey i got 1 that worked

[jolly notch]

Yeah they’re rubbish. Never done a quest again after spending countless hours beating 2 games and never got the reward

Clash of clans weekly also hasnt worked for a month or 2 now. No response from the team after chasing my ticket 3/4 times

[fast cliff]

Bruh moment

At least 12+ hours spent on that one mobile game

[worn frigate]

Can someone here provide me support

[magic inlet]

Free buffs (video) already reported

[celest ore]

can someone help me with this

[ashen brook]

my account is frozen i need help

[coarse glen]

Will gta 5 return in Store?????

Hlw

[granite beacon]

when will you guys restock valorant points

[earnest willow]

g.reroll 1207332768921554965

[spare kernel]

You need Administrator permission to use this command! If you want to use this command without having Administrator permission, tell someone who has that permission to use giveaway managers role command!

[earnest willow]

aw

[manic seal]

Wait up to 24hrs otherwise contact the offerwall support

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

#when_is_next_restock

[manic seal]

#when_is_next_restock #870329411986149536

[lavish plover]

Good morning, Can someone please keep helping me withthe support request I've had for 5 days?

The gmail has been unanswered from support so can a support contact me or is there some support staff I can contact with, directly?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Kyuu[t]♡mico (Staff)

[lavish plover]

Ticket didnt work, thats why I am aski8ng

[manic seal]

If you dont get an answer after 10 working days send another reply in the ticket

[lavish plover]

Alright thanks

[manic seal]

Nope, ticket is the only way

[lavish plover]

It just seems weird that it went through with everything data wise in a few hours, but it takes more than 5 days to give an answer

[manic seal]

Ticket support is an small team afaik

[lavish plover]

XD ok I see thank you

[dawn haven]

Hi, i was suppose to get 90 points for joining but only got 30

and this is my profile

[loud reef]

I have question

when buffs riot acces codes come

so when

[hollow jacinth]

what happen to 20 dollar codes?

[drifting moat]

when does the market restock

?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

Send a ticket #open-a-ticket

[harsh hearth]

my csgo weekly challanges are not tracking anyone know why ??

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[harsh hearth]

ahhhh

i see thanks

[charred crane]

henlo

[jaunty iron]

Can i undelete video from my library?

[tawdry blade]

Sorry but can i get money into my wallet

[magic inlet]

Click 3 dots and click delete video

[magic inlet]

You earn coins that you can exchange for items on the marketplace, but you can’t exchange it for real money

describe more info about your issue

[jaunty iron]

WHAT?

[magic inlet]

Are you saying that if you delete a video you can get it back or what do you mean

[ashen brook]

alr done thanks

[crude kiln]

idk why it doesn't read my system

[magic inlet]

R6 is down on BUFF

[crude kiln]

oh sad

[crystal geode]

can we disable this stupid kung fu panda ad at all

[sharp fiber]

I still cant login on my pc even though i can on mobile i have tried everything

[magic inlet]

Send ss

[magic inlet]

it's showing you any error message ?

[sharp fiber]

No it just isnt working like at all nothing happens

[magic inlet]

Sign in via email put email and password

[sharp fiber]

That's what im doing it doesnt let me even try on discord or google and ive tried everything such as resetting password and all

[magic inlet]

may I ask for a video of your issue ?

[sharp fiber]

I am at school may I send it in about 4h or so

[crystal geode]

top left

it pops up every time i score lol

[fast cliff]

I got them. Appreciate it

[magic inlet]

I don't know if this can removed. You can try send a ticket #open-a-ticket

[hybrid glen]

what is controller gamemode in overwatch 2

[sweet pond]

im having an issue where it says game start not found and its not giving me any xp

this is on siege btw

[magic inlet]

R6 is down on BUFF

[sweet pond]

do you happen to know when it will be back up

[midnight geyser]

so I had a request of unfreezing my account awhile back and its still frozen, how long does it take for it to unfreeze

[magic inlet]

when did you fill the form ?

[magic inlet]

No info

[midnight geyser]

2 to 3 weeks?

oh just unfrozen today

[magic inlet]

Enjoy 🙂

[midnight geyser]

ty

[pure orchid]

hello how can i get my frozen account back

its been a while since i logged in the app

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[pure orchid]

i just filled the form

[pure orchid]

how long its gonna take to unfroze my account

[pure orchid]

ok in 7 days

[west quiver]

GG @pure orchid, you just advanced to level 1!

[magic inlet]

7 business days

[pure orchid]

till than thanks

[clever falcon]

every time i play r6

buff doesn't count it

[magic inlet]

R6 is down on BUFF

[clever falcon]

oh really???

damm

alr

[rare thunder]

Do i have to specifically link my games to buff?

My cs2 stuff isnt tracking

[magic inlet]

Which

[magic inlet]

CS2 is not supported yet

[rare thunder]

than you!

[sharp fiber]

Where do i send the video

[west quiver]

GG @sharp fiber, you just advanced to level 2!

[abstract shale]

Tf, the Riot card was up literally less than 6 minutes before gone

[halcyon rivet]

once i got it in less then a minute 🙂

[abstract shale]

I barely beleive that it is even up

[halcyon rivet]

tho my shop aint showin up

heck naw

[west quiver]

GG @halcyon rivet, you just advanced to level 1!

[halcyon rivet]

why now it works

0-0

buff hates me so bad

[abstract shale]

Because it basically is a scam

Especially for anyone in Europe

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Kyuu[t]♡mico (Staff)

[hearty stump]

Guys

[rapid stratus]

help!

[knotty maple]

how do i get my monthly loot boxes with premium elite?

[hybrid sequoia]

does anyone know who do redeem this

i cant find the redeem code

[knotty maple]

buy it and it will send a verification code then check ur gmail and it will appear in your inventory soon

[hybrid sequoia]

oh ty

[west quiver]

GG @hybrid sequoia, you just advanced to level 1!

[tall pine]

$20 riot card no longer gonna be available?

[unique chasm]

why is R6 not being tracked

[knotty maple]

np

[orchid flume]

My games are not abled to be tracked. Is there anything I can do?

[magic inlet]

Which game and game mode

[magic inlet]

R6 is down on BUFF

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

Buy monthly premium elite

[magic inlet]

What is your question or issue

[tall pine]

i know cards restock, but i just want to know if the $20 one will still be an option or if it was taken off

[magic inlet]

It says so right there #support-en message

[tall pine]

??? ok

[magic inlet]

Hmm try reinstall Overwolf + Buff

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[magic inlet]

We can't help you, the best way is to contact discord support

[halcyon anvil]

same here, buff isnt tracking any of my fortnite activity. i have the weekly to win twice and already did but buff didnt track it -_-

[magic inlet]

Fortnite is offline #game-status

[static meteor]

it just tracked my game

[jaunty iron]

how you earn this to get in the leaderboard?

[magic inlet]

It's a bug, but you can see yourself in the table and there you can be placing (rank 1-20)

[jaunty iron]

i have 8500 buffs why i dont see myself here?

[magic inlet]

In the leaderboard are the players who ranked the most buff points in 7 days/14 days

It's not true. There are also some issues with tracking if you want you can send a ticket #open-a-ticket with your logs and explain your issue
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[jaunty iron]

ah okey

[west quiver]

GG @jaunty iron, you just advanced to level 6!

[valid harbor]

Everytime when I turn on the computer, Overwolf and Buff launch

So is there a setting to stop this?

[wintry harbor]

Overwolf Settings > General > start overwolf when windows starts

[valid harbor]

Done

[west quiver]

GG @valid harbor, you just advanced to level 2!

[valid harbor]

Thank you

[wintry harbor]

Came here to check this, thanks. Is there any kind of ETA? Was hoping to get the challenges done this weekend

[smoky pendant]

fierceranma has been warned.

[magic inlet]

You have it in bold write in #game-status

[wintry harbor]

ah sorry didnt mean to ping directly just meant to reply to that message

thanks ill check the overwolf info

[magic inlet]

Yes you can reply, but not when I replied to other user

and you tag me a ping

[wintry harbor]

no worries, i'll remember not to for next time

[flint rover]

I keep getting this after every few matches. Then I have to restart the buff every time to fix it. Also fraud error shows in tournament matches

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[flint rover]

It never solves

I did all the things many times you mentioned

It just keeps happening

I didn't say buff is not working

[frosty nest]

Short match is probably the issue

[flint rover]

I said this error shows up after every few matches

Then I have to restart game and buff and it's fine

Then again it happens after few matches and I restart both again

This is how it's going

[magic inlet]

How long was the match?

[flint rover]

I always play full match unless opponent forfeit it

I don't exactly remember duration of every match

If buff can track overtime match, why it can't track short Match?

Neither anybody reduces match time by themselves nor the game has option

[magic inlet]

When you finish a match, does it give you a fraud error?

[flint rover]

Yes, after every 3-4 matches

No matter full time or less time

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[flint rover]

My friend, nobody shorts the match by themselves

The time is 5 minutes which is fixed

No option to change it

Then overtime comes if it's a draw by the end of 5 minutes

And sometimes opponents forfeit the match, that's when it gets short and you can't control it

[magic inlet]

We can't do anything about opponents give up the game. If you are getting a Fraud error at the end of the match that lasted 1-5 minutes of the match so reinstall Overwolf

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[magic inlet]

R6 is down on BUFF

[sterile meadow]

ho ok :/

[jaunty iron]

How i boost my video from library to see it more people?

[white steeple]

like can some one exlain why i have been using buff for around a year and have never seen the valorant or steam gift card in stock?

and it says people are buying it

[magic inlet]

Post Boost

[halcyon anvil]

omg ive been noticing the same thing (for me with valorant and fortnite - buff seems to work perfectly fine but doesnt track the correct amount...)

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[magic inlet]

#support-en message

[halcyon anvil]

when will fortnite be online again?

[magic inlet]

You have it in bold write in #game-status

[white steeple]

But like it's been a year and I haven't seen it once on line and I check all most daily

[jaunty iron]

Where?

ah i see

[magic inlet]

#when_is_next_restock #870329411986149536

[jaunty iron]

I hope 20€ battlenet will be in raffle soon

[magic inlet]

no info

[oblique thicket]

hello can i get some support ive just tried to login on both emails and it says frozen account no exception

how do i fix

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[oblique thicket]

ok i filled it in thanks

[glacial fractal]

hello, when i launch a supported game buff doesnt detect it is it fixable?

[magic inlet]

which game ?

[glacial fractal]

roblox, minecraft

but it does detect cs2

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[magic inlet]

CS2 is not supported yet

[glacial fractal]

thanks

[jaunty iron]

what is this rewards exactly?

And when was BUFF created?

[manic seal]

20$ steam or 20$ amazon

and free next pass

[manic seal]

uh 2019? or smth like that

[jaunty iron]

mm okey

[manic seal]

2018

[storm coral]

why cant i sign into my buff acc

[magic inlet]

Please describe more information

[storm coral]

when i press on sign in with discord it doesnt do anything

[magic inlet]

It's showing you any error message ?

[storm coral]

nope nothing changes

[magic inlet]

Sign in via email put email and password

[storm coral]

ok

it didnt work

[wheat igloo]

Are you using mobile device or computer ?

[storm coral]

computer

[wheat igloo]

That's weird

I just tried it and it works on desktop app

[storm coral]

it shows it loading then stops

[wheat igloo]

Wait, in app or in browser ?

[storm coral]

in the app

[west quiver]

GG @storm coral, you just advanced to level 1!

[wheat igloo]

Actually I have better question, if you click on button Sign-in by discord does it open browser or not ?

[storm coral]

no

[wheat igloo]

Can you please send me the logs ?

[storm coral]

says i cant

[wheat igloo]

Right click on Overwolf icon -> Support -> Create logs

[storm coral]

oh

and where do i send it

[wheat igloo]

You can send it to me in DMs

I did message you

Unfortunately I can't help you immediately because it is Saturday, so none of the devs is working right now. We will look into issue and fix it. Now I can only asked you to reinstall the overwolf and buff application. It will remove everything in cache so maybe there is the problem but as I said cannot find out until monday.

[manic seal]

try another network like mobile data and try again

restart overwolf first

[storm coral]

Ok I’ll try that

[plucky goblet]

hi...

i was trying to make an acount but it says you have a vpn or dns active but i do not

what should i do?

i even tried activating one but that didnt work aswell

[loud forge]

Hey! #game-status says CS2 is online, but since the game came out it doesnt work. It doesnt track matches but instead gives me playtime xp. If i boot up CSGO legacy version it tracks kills, deaths etc... when does it start working again? Thank you! (you can dm me)

[sharp fiber]

I did it but it still doesnt work it does the same thing

[tawdry blade]

@noble acorn u slay girl

[lunar pendant]

when will fortnite start working again

[plucky goblet]

anyone?

ok...

[sharp fiber]

I cant even create a new account

[plucky goblet]

same with me

[sharp fiber]

I thought it was just me

That reassure me

[magic inlet]

#support-en message

[magic inlet]

CS2 is not supported yet

[loud forge]

its out for 5 months?

devs are lazy

[magic inlet]

CS2 should be only for XP yet

[loud forge]

why?

[wild snow]

guys ı have frozen acc problem how can ı fix that

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[sharp fiber]

Doesnt work

[dawn frigate]

can yall make the riot card stock a little bigger even when i buy it on 0sec delay its sold out

[wild snow]

i fill this form when can ı use app

[wild snow]

7 DAYS?

[sharp fiber]

7 BUSINESS days ahah

but they are a small team so it is understandable

[storm coral]

Ty it worked

[sharp fiber]

did you have the same prob as me? not being able to login

[storm coral]

Yes

[plucky goblet]

now when i start a game it says the game is not recognized...

wth?

[magic inlet]

Which game and game mode

[plucky goblet]

r6 quick match

[west quiver]

GG @plucky goblet, you just advanced to level 1!

[magic inlet]

R6 is down on BUFF

[plucky goblet]

gaht damn

[plucky goblet]

when will get back on tho?

[magic inlet]

no info

[median blade]

buff is down?

[magic inlet]

No ?

[median blade]

mmmmm okey, will restart the app so

i dont gain points when i finish a rocket league game, 2 times now and i restarted