support-en

[wintry harbor]

its been like this for several months, i dont think thats gonna be it, assumed it was intentional because i earn the buffs from it just 0 xp

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[spiral sand]

Hi! I have buff premium, do i get the 500 buff bonus aswell?

[west quiver]

GG @spiral sand, you just advanced to level 3!

[magic inlet]

When did you pay premium

[wintry harbor]

no luck

[spiral sand]

2 weeks ago

[magic inlet]

If you have not paid since 13 February you will not receive your reward

[frail gulch]

any idea why it can't track my league games? It says error after a few minutes, or that it is fraud by the end idk why

[leaden sequoia]

I get same thing if i try to swap from regular league to TFT

[frail gulch]

it tracks tft too?

[leaden sequoia]

supposedly but ive played like 20 tft games and it says 0 and fraud

so idk

[frail gulch]

weird

[wintry harbor]

for both it wont track the new modes, set 3.5 or urf will give fraud errors as theyre not supported

aram, league or tft set 10 should be fine though

[leaden sequoia]

it wont track any tft mode for me

huh

i just accepted it lol

[wintry harbor]

i did have that issue for a while but kinds self corrected

check the overlay in overwolf maybe

[leaden sequoia]

im assuming its because of riot client, and i launch league, play regular league then play tft without re-launching or something

[marsh lantern]

TFT matches are counted on lol

It’s just a bug

[leaden sequoia]

it tells me fraud

and it says 0 games

[marsh lantern]

Did you check your transactions to see if you’ve earned points from tft anyways?

[leaden sequoia]

I just posted screenshot yeah

[marsh lantern]

Those aren’t the transactions

As I told you, tft are counted on lol

[leaden sequoia]

oh lemme check

[marsh lantern]

You could only play tft and it’d appear on lol

[marsh lantern]

Wait let me check mine because I think they’re under lol too

Sometimes they appear under tft and others under lol, but you can try steps below

[leaden sequoia]

I scrolled awhile didnt see any under league category

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[leaden sequoia]

alright, ill try it, thanks

no big deal tho i dont play tft much anyway

[wintry harbor]

any other suggestions for this one?

[frank grail]

Use Keyboard to play if you are using a Controller

Fortnite keeps crashing, anyone has solution?

[wintry harbor]

lol that did work wtf

is there a way to change that or is it a bug and im stuck with it?

[frail gulch]

i played tft now and it tracked

but league ranked/normals/flex doesn t

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[frail gulch]

overlay is enbaled i ll try closing and playing

[magic inlet]

Follow all steps #support-en message

[frail gulch]

sure ty

[west quiver]

GG @frail gulch, you just advanced to level 1!

[quasi parcel]

why are there 3 buffs in my taskbar background apps

[marsh lantern]

Move your mouse around them and there should only be one

[quasi parcel]

still 3

[marsh lantern]

Close overwolf on your task manager and open buff again

[quasi parcel]

solved it, thx

[lapis ivy]

guys what does it mean frozen account eception when i try to log in ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[lapis ivy]

thx

did it

do i wait

now

[marsh lantern]

Yes

[lapis ivy]

ok thanks :]

[marble pendant]

hallo actually I completed quests in mobile app but buff coin not credited in my buff account is that any problem with buff mobile application

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Lukskubik (Staff)

[gritty shell]

is the 20$ riot giftcard also visible for you guys

when i try to redeem it it says its not available

[magic inlet]

which region card ?

[gritty shell]

na

US

[magic inlet]

This is perfect for reporting, but I need a screenshot of the card if you can

[gritty shell]

like this?

[magic inlet]

Yes, this thanks. I'll report it

[gritty shell]

np

and ty too

[lapis ivy]

um so it still says frozen account

rip

:{

[magic inlet]

Did you fill the form ?

[lapis ivy]

yep

[magic inlet]

When did you fill the form

[lapis ivy]

hour ago

[lapis ivy]

GODAMN

alright :]

thx

[frail gulch]

it did work ty

but can you really buy RP with buffs lol

sounds too good

[magic inlet]

Card can redeemed in either Valorant or LoL I recommend reading the description because some countries it doesn't work

[ripe birch]

there’s 20$ one????

they should add tha for canada fr

[ripe birch]

yeeee i bought it bfr

but razer golds gone so ur gonna js have to try harder to get it bfr its out of stock

[west quiver]

GG @ripe birch, you just advanced to level 3!

[shy rune]

hello there

I wanted to know ohw can I calim my ticket if I spend them

because I bought 10k robux deal with buff ticket

[magic inlet]

Raffle = Giveaway. More tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[maiden spire]

can i also buy v-bucks from fortnite in the marketplace? cant find any

[old relic]

you can, but you have to wait for the restock

[maiden spire]

oh okay thanks

[old relic]

i think i saw some on there a while back

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock. There is a v-buck card raffle going on right now that you can enter. More tickets you use, the better your chances you have and you may or may not be the winner

[maiden spire]

oki

[frail gulch]

i saw the restocked it today but disappeared instantly lol

i m not sure if u can get lucky enough to buy, only to gamble with tickets

and it s 1200 buffs for 5e gift card i guess it takes at least 3 months to get 1200 without the premium

oh anyways i saw something with protecting marine life and amazon if it s legit i m buying those

[thin cedar]

Hi 🙂

I've subscribed to a yearly premium elite plan 3 days ago but I didn't receive the 500 extra buff points yet, it says 48h but still nothing, should I be worried ?

[marsh lantern]

#open-a-ticket

[gusty turret]

Is rainbow 6 still down?

[marsh lantern]

Yep

[gusty turret]

Any way of knowing when it'll be back up?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[cursive yarrow]

Can we accumulate different boosts?

[marsh lantern]

You can activate multiple boosts, but they won't accumulate, they'll work separately

[cursive yarrow]

oh okay lmao

Hum ive got a dumb question

[cursive yarrow]

is it actually possible to complete the buff pass? ..

[marsh lantern]

Yep

On #1005847190385729706 people uploaded their rewards from past passes

[cursive yarrow]

oh wow ok

thanks!

[stark mica]

Hello

[lone torrent]

hello i am still having problems with clips from valorant not saving

[marsh lantern]

Explain the issue, pls

[lone torrent]

wait nevermind they started showing up

the problem was that the highlights wouldnt show up in buff

but my most recent val game they showed up

[viral cairn]

I was about to report this aswell. It''s been glitched for a few days I believe

[west quiver]

GG @viral cairn, you just advanced to level 1!

[astral granite]

Is minecraft java edition supported by buff?

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[astral granite]

so its supported by buff at java edition?

[marsh lantern]

If you follow all those steps, it might be supported

You can try

[astral granite]

ok one more questions

question*

[magic inlet]

This card is already reported, we don't know when it will be disabled

[astral granite]

where is the games that is supported at xp only ( buf pass)?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[astral granite]

is it counted in story modes? or just online?

[marsh lantern]

Both should work if the game is supported

[astral granite]

good

thank you

[strange spindle]

any updates on cs2 integration? or same old nothing yet

[marsh lantern]

No info, sorry

[strange spindle]

womp womp ty

[cursive yarrow]

It all depends on when overwolf adds support I guess?

[marsh lantern]

CS2 is already supported on overwolf

[cursive yarrow]

oh so it's just relevant to buff's devs

[marsh lantern]

Yep

[cursive yarrow]

oh lmao

okay

[modest mason]

i was playing valorant but it said fraud error

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻 (Staff)

[weary pebble]

and TFT

[thick yew]

hello buff, it's ok that i see rus propaganda youtube video in ads? oh yeah, and this is in Ukraine

[marsh lantern]

Send ss of that propaganda

[thick yew]

ss?

[marsh lantern]

Screenshot

[thick yew]

it was this video

i already close result window with it

will screenshot next time

[crystal lintel]

Anyone knows how to connect brawl stars to buff?

[thick yew]

connect in mobile version of buff

[crystal lintel]

yes

[thick yew]

instruction in it

[shut stump]

can any mod look at my buff account and fix the issue of my premium not showing up, i bought it 4-5 days ago and it still says im a regular member, I submitted a ticket but its taking very long for them to look at it and its really annoying me how im not getting the premium benefits

[crystal lintel]

Where are the instructions?

Wait nvm

[thick yew]

click on it and "where i cann find a link"

[weary pebble]

Why did I get this error in the TFT game I played? No reward progress was made for the missions and the game played.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[magic inlet]

Mobile app: Click Rewards -> Games -> Scroll down -> click link BS and paste link

[crystal lintel]

Ty!♥️

[west quiver]

GG @crystal lintel, you just advanced to level 1!

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[marsh lantern]

This seems like just a yt video outside from Buff

If it happens again, screenshot it

[weary pebble]

There is no TFT option in the settings shown. LOL option auto start is on, TFT is already a game within LOL. Is there a reason for this? How can it be fixed?

[thick yew]

ok, but it was in ad window and start from middle(have timing in it). i will back with screen

[magic inlet]

Did you follow all steps #support-en message ?

[weary pebble]

Yes Buff opening

But it only applies to LOL. TFT still doesn't work

[magic inlet]

Send ss your overlay&hotkeys

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif?ex=65dfae9e&is=65cd399e&hm=78e3344ef33d37387713607f1c72854b3258c9cf7cff561bc1d5080b94606989&=

[magic inlet]

Restart Overwolf and try again

[weary pebble]

Only LOL appears in the games section. Counter-Strike 2 installed on my computer does not appear either. I scan but it doesn't come up. It must be an application based error.

[west quiver]

GG @weary pebble, you just advanced to level 1!

[weary pebble]

Okey

[magic inlet]

CS2 is not supported yet

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[weary pebble]

Okey I'll try it thank you.

[weary pebble]

I followed the steps and installed it again. And when entering TFT it gives this error. And the end game gives the other error.

[marsh lantern]

What mode are you playing?

[weary pebble]

Normal and Hyperroll

[marsh lantern]

Are you staying AFK sometimes on the match?

[weary pebble]

No two normal match win

[marsh lantern]

Not the like 30-seconds inbetween rounds, but more time I mean

[weary pebble]

Now play hyperrol

[marsh lantern]

Do you see any pop-up window at the beginning of the match?

[weary pebble]

Yes it opens.

[weary pebble]

.

[modest mason]

how do u connect brawl stars to buff on computer?

[marsh lantern]

Try on mobile

There are instructions there

[weary pebble]

The problem seems to be fixed for now.

[shut vapor]

So, I've restarted it, the access code still shows up like it's in stock....

plz buff just let me get it

[glossy echo]

It has been 17 days since I've filled my thing to unfreeze my account

[marsh lantern]

That card is bug, already reported

[marsh lantern]

Have you tried logging in again?

[glossy echo]

I did

[marsh lantern]

And when did you fill it?

[glossy echo]

Day 1 of February

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry! Check every now and then if your account is unfrozen

[signal epoch]

what is a "Post Boost"

[marsh lantern]

To boost your posts

[signal epoch]

is there a way to get points for posting or no

[zenith lantern]

im waiting for my monthly premium elite to active

[nova topaz]

?

help pls

fast

[silver parcel]

why wont buff let me sign up with discord?

[marsh lantern]

Check pinned messages

[marsh lantern]

Close overwolf on your task manager and open buff again

[marsh lantern]

You refreshed too many times too quick, so you got a cooldown

Wait 5 min

[marsh lantern]

Do you see any error?

[nova topaz]

oh nooooooooo

i need vp Ç(

😦

[silver parcel]

no \

it just wont let me click it

[nova topaz]

vp stocks has ended?

[west quiver]

GG @nova topaz, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[nova topaz]

when stock?

[marsh lantern]

Read the bot

[viral portal]

[silver parcel]

im so confused...

[marsh lantern]

Do you use the same email on Google?

[silver parcel]

yes

[covert nymph]

status update: $20 riot code still bugged

[marsh lantern]

Use Google then

[marsh lantern]

It should be fixed

Restart overwolf and check again

[viral portal]

where did my msg go ?

[marsh lantern]

Don't chat here

Go to #off-topic-english

[viral portal]

not chatting,

showing how it doesnt restock

sorry , if you cant help

[marsh lantern]

You didn't write any question, just an image and an emoji

[covert nymph]

nope

[marsh lantern]

If you want to rant/complain, also on #off-topic-english please

[marsh lantern]

Send ss of the item pls

[frozen ocean]

Opened my ticket 19 days ago still says "open"

[covert nymph]

you mean like this?

[marsh lantern]

Answer to the ticket again if needed

[marsh lantern]

Yep, I'll report it again, so sorry

[frozen ocean]

Will it help or should I create another one

[marsh lantern]

Don't create another

[frozen ocean]

19 days

[proud wasp]

disabled that item for now

[digital axle]

Will I get more frequent restocks if I upgrade to premium?

[signal epoch]

how do i post clips?

[marsh lantern]

Restocks are the same for everyone

[marsh lantern]

On your library should be able to do it

[grim kernel]

Friends, if anyone uses cheats for Steam 10 dollar codes from Buff Game, I don't know anything.

I do it in 5 seconds, it can't be any faster but I still can't get it

steam 10 dolar

code

Getting the code is simply impossible

I've been trying to get it for so long that I've accumulated a lot of buff points

[signal epoch]

it can just be a ping issue i get the steam card all the time, you just need to be doing it when most ppl in your time zone are asleep. i find that if i do it when the cards refill around 8am PST it works

[marsh lantern]

#off-topic-english

[grim kernel]

Steam codes don't always happen, people know when the code will arrive

[marsh lantern]

Stop using this channel to rant/complain, go to #off-topic-english

[grim kernel]

We can pick up at certain hours

[signal epoch]

can i post clips that i didnt record on buff?

[grim kernel]

how do you get it

It's almost over until I get the code

[smoky pendant]

zortmask was muted.

[marsh lantern]

Nop

[zenith lantern]

when will my premium being active

[dire nexus]

How long until my premium be active? I bought premium elite like an hour ago but still not active

[magic inlet]

When did you pay premium

[magic inlet]

Restart Overwolf and check again

[dire nexus]

Still nothing and this is what it says when i try to purchase again

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[dire nexus]

okay

[vagrant swan]

hi

[cursive yarrow]

Why does my LoL games sometimes give me no xp?

[magic inlet]

Restart Overwolf

[cursive yarrow]

okok

[unique oriole]

I got blocked from BUFF, what do I do?

I mean, using BUFF

[manic seal]

any error?

[serene ginkgo]

Bros probably from iran or the middle east

[manic seal]

wont assume

[woeful merlin]

so if i bought the yearly prem i can participate in the valentine's stuff??

cant*

[glossy jay]

nope. new subscriber benefits

[silver parcel]

didnt work

[west quiver]

GG @silver parcel, you just advanced to level 1!

[dire nexus]

How often does marketplace restock? everyday or

[west quiver]

GG @dire nexus, you just advanced to level 1!

[silver parcel]

ok buff isnt working with my internet

[grand fjord]

.

[ripe obsidian]

The weekly challanges of CS2 don't count at the CS:GO tab. Is this normal?

[cerulean sierra]

How i cancel the subscription on buff game ?

[arctic vessel]

i've got an error saying "Fraud Detected: Raffles" when I try to log in

I only just installed the app yesterday, what's going on?

[manic seal]

daily yes

once to thrice+ a day

[manic seal]

your isp is blocking buff or buff blocking your ip

[manic seal]

yes, cs2 is not a supported game

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

send a ticket #open-a-ticket

[silver parcel]

yes i think its the first one is there a way i can fix?

[manic seal]

Contact your isp

[cerulean sierra]

i just delete my acc

is that gonna work?

[fresh merlin]

hello

Buff game is open in the background but the missions are not working, what should I do?

[magic inlet]

Which game and game mode

[magic inlet]

What is your issue

[fresh merlin]

game name Valorant game mode unranked

[magic inlet]

Did you earn some buff points in match ?

[fresh merlin]

I earned 2 buff points

[magic inlet]

So yes?

[fresh merlin]

yes

[magic inlet]

Refresh challenge room go example marketplace and back challenges

[cerulean sierra]

so i bought the 3.99$ for the first time and then i forgot to pay it again and then i was trying to cancel the subscription but i could't cancel it so i did is i just delete my acc im just asking you if work

[fresh merlin]

I just started the buff game, can you explain it a little more clearly?

[magic inlet]

Are you currently on the challenge tab? Then simply go marketplace/inventory just one with the tab and go back challenge tab and you should have it restored to challenge

[magic inlet]

Did you click unsubscribe before you deleted account?

[fresh merlin]

Yes it has arrived now, thank you, good luck ♥

[west quiver]

GG @fresh merlin, you just advanced to level 1!

[cerulean sierra]

no because i didn't say to unsubscribe

[magic inlet]

If you have already deleted your account and want to cancel your subscription send a ticket #open-a-ticket

[cerulean sierra]

okay

[west quiver]

GG @cerulean sierra, you just advanced to level 1!

[cerulean sierra]

im sorry but i sent a ticket and what to do

[magic inlet]

Did you even click the link

[cerulean sierra]

ok okay i got it

[cerulean sierra]

is it a fill out the from?

[magic inlet]

Send ss

[cerulean sierra]

?

[magic inlet]

Send screenshot

[cerulean sierra]

the information that fill it out?

[magic inlet]

Also, you can just hide the email

[cerulean sierra]

what do i do know

[magic inlet]

Did you filled out this form

[cerulean sierra]

yeah

[magic inlet]

I hope you filled it out once. Now you have to wait for a reply

[cerulean sierra]

okay

[west quiver]

GG @cerulean sierra, you just advanced to level 2!

[charred crane]

nothing came

[magic inlet]

Please describe some information about your issue

[cerulean sierra]

wait to wait ?

[signal epoch]

when will the $20 valorant code come back into the market place, it is missing rn

[west quiver]

GG @signal epoch, you just advanced to level 8!

[old relic]

restocks are random, you just have to check the marketplace constantly

[west quiver]

GG @old relic, you just advanced to level 2!

[signal epoch]

i know they are random but they removed the item entirely which they generally do that when there is a glitch/bug with that code specifically

so i am wondering when they will at the item back into the market place as on option to even look at

whether its out of stock or not doesnt matter, it is missing fully

[old relic]

i know there was a bug with the $20 one, but they probably just removed it untill they can fix it, which is whenever they get to it

[signal epoch]

ok

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[grave plaza]

BUFF Isn't tracking any of my R6 games

[magic inlet]

R6 is down on BUFF

[grave plaza]

Any estimate on repair time?

[magic inlet]

No info

[grave plaza]

Alright, thanks.

[little umbra]

i just opened the monthly premium elite buff box and it said i recieved a gift card too, but i waited a few hours and i cannot see it in my inventory

[marsh lantern]

#open-a-ticket

[zenith lantern]

Hi i dont think buff give me the right amount of buff points for anti valentine event, i was having more then 200 buff points so after I subscribe should be around 700 points, but it only shows around 500

and i dont get the free buff box that will get 1 free for each month

[marsh lantern]

What plan did you subscribe to?

[west quiver]

GG @zenith lantern, you just advanced to level 2!

[zenith lantern]

im currently premium elite

monthly

[marsh lantern]

Send ss of your transactions. Those 200 points you received are the monthly points

Also, when did you subscribe?

[zenith lantern]

like 6 hours ago

[zenith lantern]

mb

thx

have a nice day

[stiff citrus]

Sorry, I have a doubt.
After I used the 24h subscription to buff premium during the anti-valentine event I didnt get any rewards ( 48 hours have gone past already ) why is that???

Im not sure if Im allowed to ping someone but ion wanna risk it xd

[marsh lantern]

You have to actually subscribe to get the rewards

Free elite won’t give you those promo rewards

[covert ferry]

Who else paid for the premium but still never getting there performance tracked? Been over a month not one

[marsh lantern]

Explain your issue

[covert ferry]

I signed up and what not via pc, signed up for the premium elite legendary member is what it shows, through Fortnite tracker website i believe it was, and that’s all i play on pc, but anyways, it hasn’t tracked 1 stat in almost a month, but repeat.gg and Fortnitetrackeer app both do, and I’ve received my tournament winning earnings as well with repeat but still nothing is tracking with buff not sure why.

[stark mica]

I want to unfroze my account how I can do??

[stiff citrus]

rip, so I wasted my 24h?

[marsh lantern]

Wdym you signed up through an external website?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You can still enjoy its benefits

[stark mica]

How many days it takes? To unfroze my account

I have submitted my form

[magic inlet]

How long

[stark mica]

I have provided it my E-mail and nickname

[west quiver]

GG @stark mica, you just advanced to level 1!

[stark mica]

Iam playing valorant so, it's important that I want my account to be unfroze

[marsh lantern]

You have to wait now

We can’t do anything else

[glass rock]

i just bought the 5% of eneba and the code doesn't work

[stark mica]

Okkk

[covert ferry]

There’s a buff ad on there page it was a sponsor link idk it just brought me to your site then downloaded and it on my pc

[marsh lantern]

Do you see any error?

[marsh lantern]

And you said Fortnite is not tracking?

[glass rock]

code not working

that's the error

[marsh lantern]

Send ss

[covert ferry]

Correct only with your app everyone else’s it is tracking (trn,repeat,teams etc)

[marsh lantern]

#open-a-ticket

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Send ss of that gif

[stray timber]

hello i having a problem with the mobile offers

who can fix this?

[noble acorn]

MOBILE QUESTS

Follow those steps and check if you can ask for support there

Summoned by Lukskubik (Staff)

[stray timber]

i tryed doesnt work

this and then when i clicking on the contact support

its shows me the white screen

[marsh lantern]

Web might be down

Try later

[stray timber]

ok

[sweet copper]

how long does the support takes to answer a message ?

It has already been two weeks

[covert ferry]

Yeah this is how I’ve had it. Overlays are on with overwolf everything is on that needs to be

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[marsh lantern]

If you see that pop-up, it means that it’s tracking

[covert ferry]

So it’s tracking but not showing the statistics for a month now I’m confused

[west quiver]

GG @covert ferry, you just advanced to level 1!

[marsh lantern]

You have 58 points so you must be earning

Have you checked your transactions?

[covert ferry]

@marsh lantern

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[covert ferry]

I shall try that again

[forest lance]

are fortnite Vbucks only purchasable from raffles or are they also in the shop?

[west quiver]

GG @forest lance, you just advanced to level 4!

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[forest lance]

so the Vbucks cards are sometimes in the shops?

or only in the raffles

I've seen only in raffles and I have BUFF for a long time already

[stiff citrus]

Its gone 😭

[west quiver]

GG @stiff citrus, you just advanced to level 1!

[stiff citrus]

Thank you for the help, I shall annoy you for no longer

[magic inlet]

Afaik it's still valid until today, you have one last chance to buy it while you have the chance

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[finite ruin]

How long does it take because it has been more than 3 weeks since i submitted my form 😢

[magic inlet]

send ss with error message

[finite ruin]

bet

[magic inlet]

Would you know approximately when you filled out the form ?

[finite ruin]

not really

it was about 2-3 weeks ago tho

should if fill one now?

[magic inlet]

give it another week, and if your account is still frozen, fill it out again

[finite ruin]

1 more week?!

man i play vvalorant

[west quiver]

GG @finite ruin, you just advanced to level 1!

[finite ruin]

i cant wait

but sure

[magic inlet]

We don't handle administrative stuff here

[finite ruin]

ok..

[ripe obsidian]

Thank you

[slow latch]

Hi i have a question about the Anti-valentines gift that you get when upgrading to premium. Do you get that also if you upgrade via the buff app on android for example. Or only via the desktop app buff?

[west quiver]

GG @slow latch, you just advanced to level 1!

[magic inlet]

I don't think it's upgraded, but I recommend doing it through deskop you have a last day chance to get this anti-valentines bonus

[winged shard]

Hello,
I have a problem with the BUFF App. It doesn't scale right and is very blurry. Pls help. Here is a picture ⬇️.
Rey

[magic inlet]

Restart Overwolf

[winged shard]

Did it already

[noble acorn]

APPZOOMED

Please try this:
-Find the 'OverWolflauncher.exe' file (usually found at C:/Program Files (x86)/Overwolf
-Right click on it and then click on "Properties"
-A new window will pop up, click on "Compatibility"
-Click on "Change high DPI settings"
-Under "High DPI scaling override" tick the "Override high DPI scaling..." checkbox and in the pull-down menu select "System (Enhanced)"

Summoned by Kyuu[t]♡mico (Staff)

[winged shard]

It doesn't want to save

When restart, it is default

[covert nymph]

did you just react to your own post?

[split crane]

why does my buff keep saying "Fraud detected: Raffles" when trying to sign in

[manic seal]

send a ticket #open-a-ticket

[onyx saffron]

cant check raffles

[marsh lantern]

Read what it says there

[quasi river]

it signed me out and when i click sign in with discord or sign in with google the button dosent work and when i sign in with my email i dont get the notfication

[charred crane]

Hi i been on this app for over 2 years just trying to claim 1 riot gamez gift card and somehow i never managed to which caused me to stop using the app in first place.
If u can help me pls reply

[marsh lantern]

Try restarting overwolf on your task manager

[marsh lantern]

#870329411986149536 #when_is_next_restock

[quasi river]

didnt work

[charred crane]

So does that mean it restocks every 30 min ?

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Nop

But you can check every 30min

[royal wasp]

yo

my r6 challanges doesnt wokr

work

[marsh lantern]

R6 is down on buff

[royal wasp]

how can i fix it

oh

forever?

[marsh lantern]

No info

[royal wasp]

thank you

but is it gonna work by any chances?

[marsh lantern]

We have no info, sorry

[royal wasp]

ohhh thank you

[marsh lantern]

You can check if they're available in your marketplace, or enter a raffle to get them

[silver parcel]

is there a way i can change my isp my self

[marsh lantern]

Wdym?

[silver parcel]

my isp is not leting buff work at least thats what i was told

[marsh lantern]

What's your region?

[silver parcel]

,

usa

[marsh lantern]

You have to contact your ISP

[silver parcel]

name i dont do that kind of stuff lol my dad does

[marsh lantern]

Ask him

We can't do anything if your ISP is blocking the connection

[silver parcel]

ah ok

[prime imp]

so i am playing minecraft but no getting any xp for the levels

hello

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[prime imp]

ok so i can use badlion

or canbt

cant

[marsh lantern]

You can’t

[prime imp]

ok t

[karmic vortex]

If I cancel the subscription and buy the premium again then will I get the new premium next month or this one will be lost?

[split oxide]

Don't buy it at all 🤣

[karmic vortex]

It's worth it

[marsh lantern]

No info, because you’d still be premium until it runs out

It’s a good question

You can try

Given that technically you’d pay again (?

[astral granite]

what i will get if i charged buff pass

at last buff pass reward?

[magic inlet]

After completing the premium buff pass at lvl 100, you can choose either Global Steam $20 or Amazon $20 Global

[astral granite]

thnx

[fast barn]

I played cs2 but got no rewards

[magic inlet]

CS2 is not supported yet

[fast barn]

Alr

[astral granite]

is their extra buff points for premium for daily challenge?

bec i am taking more than 5!

and in other account not premium no

and what is the fastest way to earn good xp for it?

[strange blaze]

I have a question

does buff work on geforce now?

[dire nexus]

when will 20 $ riot be back up?

[karmic vortex]

Can you explain that please?

I did not understand that

[manic seal]

nope

[manic seal]

#when_is_next_restock

[manic seal]

you get another daily challenge, so you earn more yes

[manic seal]

for the bp? playing games

[dire nexus]

no i mean like its not even in the sshop anymore

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico (Staff)

[stable heart]

my shop is completely empty

oh it comes back the moment all of the cards are sold 👍

[west quiver]

GG @stable heart, you just advanced to level 1!

[manic seal]

you are rate limited, you get rate limited when you reload the marketplace many times; You will get access to it in 5-15 min

[stable heart]

aha

ok ty

[astral granite]

for the buff pass

[graceful oxide]

How long does it take for premium status to be applied to your account once you subscribe to it?

[late stump]

dog, this new add about the valentines offer is gonna make me crazy it keeps popping up

is there any way to remove it?

[wintry cairn]

How to close dat?

[late stump]

same problem

[wintry cairn]

Oh, i forgot to continue my subscription

[wintry cairn]

Fix dat after tap on "Claim 5 Buffs"

[vivid prairie]

Why is it that when I'm inn a Valorant game (haven't tried for any other game b cause I don't really play other games) and I crash (out of my control) thus causing me to restart my computer or relaunch my game (depending on the severity of the crash), the pre-game buff pop-up shows up, but I literally can't interact with it to remove it or move out of the way (so it obstructs essentially a quarter of my screen - I can see the ads playing, too) - and how can I possible fix this? is there a way I can disable the pop from occurring period in order to avoid this obstruction for future crashes for my self?

[leaden sequoia]

the enable/disable start/endgame screens are premium features, you can just hit x on them afaik

[paper obsidian]

the past few times that happened I’ve just had to ctrl + alt + delete, and end overwolf in task manager

[smoky pendant]

doncomedia0114 has been warned.

[magic inlet]

I'm sorry I forgot to ask when did you paid premium. Does that mean that if you don't wait 48 hours the reward won't arrive if I understand and the promotion ends today

[magic inlet]

Try restarting Overwolf

[magic inlet]

Try restarting Overwolf

[magic inlet]

Restart Overwolf if don't get premium wait 24 hours and if you would not get premium again send a ticket #open-a-ticket

[onyx grove]

when does vp restock cuz i got a premium elite for 1 day so i wanna buy vp

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[onyx grove]

ok ty ali you helped alot

[west quiver]

GG @charred crane, you just advanced to level 1!

[quasi jackal]

I got the 50 buff coin from mail,But cant claim it.

I did open my app and click the button but i dont get the buff coin

[marsh lantern]

When did you get this email?

[quasi jackal]

7 february

[marsh lantern]

And did you click now?

[quasi jackal]

yes

[marsh lantern]

That promo probably expired then

[quasi jackal]

ok ty

[quasi jackal]

How i can play suppercell games in pc?

[marsh lantern]

Maybe with an emulator

[west quiver]

GG @charred crane, you just advanced to level 1!

[quasi jackal]

i try bluestacks but it doesnt give me buff coins

[marsh lantern]

It might be possible that you can only play those in mobiel

[granite beacon]

hello can a 17 year old me use buff

[marsh lantern]

Sure

[vocal plank]

why my verification code doesn't woek on my purchase?

[marsh lantern]

Send ss of the error

[vocal plank]

well now it not even sending the email

[west quiver]

GG @vocal plank, you just advanced to level 1!

[marsh lantern]

I need you to give more details on the issue, pls

[vocal plank]

I tried about 5 minutes ago to buy the 800 points for valornt. It sent me an email, I tried to put the code and it registered an error now i have tried again and its not sending the email

[marsh lantern]

Item is probably already out of stock. Close overwolf on your task manager and open buff again

[vocal plank]

nope still on

[marsh lantern]

Send ss of the item, and the error if you can see it. Also, check spam just in case

[vocal plank]

As I said, now there is no error message because I was not sent a code

[marsh lantern]

Read the whole message pls

[leaden sequoia]

think they mean send screenshot of the item currently in stock in marketplace

[vocal plank]

oh ok

[leaden sequoia]

bc verification codes fail frequently if the item goes out of stock before you put it in

[marsh lantern]

Have you checked spam?

[vocal plank]

yes

nvm i guess there is nothing you can do about that

[marsh lantern]

It's probably bug, I'll report it so they can take a look at it, sorry!

[leaden sequoia]

ill try buying it and see if it works

Yeah showing in stock, but is not

[marsh lantern]

But those are 2 different cards

IL only and US only

US only is not working either?

[leaden sequoia]

nope

checked inventory to see if the error was error, it isnt there either

[marsh lantern]

I'll report it too, thx a lot!!

[leaden sequoia]

im hoarding pts rn anyway just wanted to test XD

[leaden sequoia]

also seeing an ad with premium

[marsh lantern]

Hm, click on "why am I seeing this" because maybe it's a promo

[leaden sequoia]

Yeah i did it asked if i wanted to opt out of rewards

[marsh lantern]

#open-a-ticket asking about this situation, they'll probably give you more info there

[leaden sequoia]

sent it

its not a big deal but maybe its tied in with why the shop isnt working

[fervent harness]

Why can't the shop restock format be changed so that it's once a week or month

This will naturally lead to more stock for everyone

Which means everyone will be able to get at least one

[marsh lantern]

If you have any idea on how to improve the system, #open-a-ticket

We don't handle that here

[fervent harness]

Ok

[leaden sequoia]

i dont expect there to be an easy answer but is there any way to assign which monitor the BUFF popups show up on, i want the popups but dont want them overlay and dragging them over every game XD

im sure theres a way through windows but yeah

[queen ether]

Hello, it's been 6 days since I sent an email to support for a subscription problem, since then I haven't heard anything, what should I do? resend the email or continue waiting?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[queen ether]

thanks

[marsh lantern]

Try Windows key + P

Maybe you can change it there!

[leaden sequoia]

Doesnt look like it, there might be an app in microsoft store, ill let you know if i find a solution bc im sure im not hte only one with the issue

[frozen ocean]

Hello, I won the first place on the monster challengee MW2 category and got an email about it. since then it's been almost 3 months and i've created a ticket 20 days ago about shipping info with no reply to it still says "open". replied to their email about the win and still no answer as well. anything else I can do?

[cursive yarrow]

I created an account a few years ago that was Frozen because i wasn't using the app anymore. This year, I reinstalled the app, and created a new account (because the other one was frozen and I didn't know how to do). Do you know if that's possible to delete the previous account and to switch my actual account to the mail my old account was associated to?

[marsh lantern]

Wait for their answer, we don’t handle administrative stuff here, sorry

[marsh lantern]

#open-a-ticket and explain this situation

[frozen ocean]

Generally, it takes about 5-10 days for a ticket answer no?

[marsh lantern]

3-5 business days

[frozen ocean]

should I create another ticket then if I didn't get an answer for 20 days? or just wait

[west quiver]

GG @frozen ocean, you just advanced to level 7!

[cursive yarrow]

i'm afraid they ban me because multiple accounts are not allowed (although I just use one)

[marsh lantern]

If it’s still open, you can answer the one you have

Opening more can delay the process

[marsh lantern]

We have no info about what they would do, but maybe they can help if you explain your situation

[cursive yarrow]

okay

[clear pumice]

hey im new to using buff but when i use it it wont track siege anyone know how to fix

[magic inlet]

R6 is down on BUFF

[clear pumice]

for how long?

[clear pumice]

and thank you

[magic inlet]

no info

[clear pumice]

alr no worries

[signal thunder]

i cant register because de frozzen account

how can i, resolve this?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[shy rune]

so.......I've been waiting for the roblox offer

and I put my 100 ticket in there and waited till it ended , and nothing happend exept of the counter resetting 6 day's

[frigid finch]

I can't log into my account when I try to do so it gives the error access denied multiple accounts detected how can I delete those accounts if it won't let me login

[magic inlet]

send a ticket #open-a-ticket

[magic inlet]

Unfortunately the raffle results are bug, the only thing you can find out is that the card can come into your inventory and if you don't have it you haven't won

[noble stump]

I bought buff premium, I don't want it to be renewed, how can I cancel it?

[earnest wedge]

im trying to buy a card and it says this after I put my code

i tried 3 times already

[noble stump]

I'm talking about it renewing itself every month.

[magic inlet]

Which card and region

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Lukskubik (Staff)

[earnest wedge]

now its not sending me the emails anymore xd

[west quiver]

GG @earnest wedge, you just advanced to level 4!

[magic inlet]

This card is already reported

[earnest wedge]

sad i activated my prem for 24h for it :(

[magic inlet]

I'm sorry, but there's nothing we can do about it. Card must be disabled it

[distant wedge]

What Warzone would I select to earn BUFF Coins? "Warzone" or "Warzone 2.0"? Because at this point idk what warzone we're on, I thought the third but who knows

[earnest wedge]

does that include israel

[magic inlet]

Warzone 2.0, MW2 and MW3 are supported games

[magic inlet]

Israel is not Asia Pacific region

[earnest wedge]

epic

how do i know if i won a raffle

this aint loading

[magic inlet]

#support-en message

[earnest wedge]

oh okay

ty

[leaden sequoia]

dang all kinds of issues today

same thing

[magic inlet]

I already reported this error yesterday

[shy rune]

thx for info

[hallow igloo]

I sent a ticket in 15 feb and no one respond

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[hallow igloo]

Ok ty

[west quiver]

GG @hallow igloo, you just advanced to level 1!

[scarlet plinth]

Hello, i have a question. Who can I contact about cooperation with the platform?

[marsh lantern]

#open-a-ticket

[hallow igloo]

I cant log in to my email acc to sign up

My ticket to change my email

[scarlet plinth]

i cant create a ticket i dont know why

[hallow igloo]

@marsh lantern are u speak arabic?

[marsh lantern]

Explain the issue

[smoky pendant]

omara_eltop has been warned.

[marsh lantern]

No

[hallow igloo]

My issue i cant log in my Gmail account but i know my buff account information so i need to change my email of buff account

And i sent ticket in 15 feb and no one answered me

Does buff support will answer me?

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[magic inlet]

yes, buff support answers tickets

[hallow igloo]

I sent ticket and no one answered me what should I do?

[marsh lantern]

Wait for the answer

[hallow igloo]

How many days?

[marsh lantern]

3-5 business days

[proper mango]

I received this email but there is no key or link, what do I do?

[marsh lantern]

Already answered in #support-es

[signal epoch]

how long does it take on average to fix an API issue

[marsh lantern]

No info

[crimson jolt]

hi does anyone know if buff is hardware demanding or is it lightweight

if on overwolf.. is there a non overwolf version?

[mystic field]

someone help

i wanna buy this but i dont know how

33.23

oh

i thought i had enough

mb

[manic seal]

Shouldnt be that demanding but depends on how old your pc is, you can test it out

[manic seal]

Nope

No i have to work

[tight spindle]

My code isn’t working for a gift card

[keen grove]

i've been having trouble with any challenges tracking progress off of the last week. the app says fraud occured and to head to the discord to get help

i've put in so many support tickets over the last week and no one has helped

[fading snow]

is r6 back up?

[frozen ocean]

I have a ticket open for 21 days, will replying to it raise it up or make it slower to get an answer?

[keen grove]

also when is counter strike 2 getting added cuz cs doens't exist

[marsh lantern]

Give more details

[marsh lantern]

What game and mode?

[marsh lantern]

No

[marsh lantern]

You can try replying

[marsh lantern]

No info

[tight spindle]

it says item is not avalible when after i refresh it it still doesn't work

[marsh lantern]

What card is it?

[tight spindle]

$5 riot

[keen grove]

it has trouble tracking fall guys, rocket league and valorant, the accepted game modes. it will track a certain amount of the challenge and then when it gets to the end of the challenge it stops. i'm not changing game modes

[marsh lantern]

Send ss

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[tight spindle]

what?

[marsh lantern]

Send screenshot

Of the card

[jaunty orbit]

I am trying to buy valorant gift card with buff points but its keep on giving me an error (verification code is right)

Why is this happening?

[marsh lantern]

What card is it?

Send ss

[marsh lantern]

That card is bug, it has already been reported

[jaunty orbit]

oh okay. Thank you. Is there a schedule when the gift cards are going to be in stock again?

[marsh lantern]

Nop, sorry

[jaunty orbit]

darn. I used my free trial for premium to get cheaper price 😦

[tight spindle]

Same here

[jaunty orbit]

only lasts 24 hours

[fast cape]

dude, i legit im on 5 months not seeing single steam card or amazon card available to buy on market, how fk im supposed to buy xd

[tight spindle]

theres 1 and 2 dollar ones right now

[fast cape]

where?

everything is out of stock

[stable wigeon]

guys

i logged into my buff acc after a long time

but its frozen

what do i do?

[magic inlet]

#when_is_next_restock #870329411986149536

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[fast cape]

there any button of refreshing on buff?

[magic inlet]

Nop. Just go to a tab somewhere (Lounge,Invetory etc.) and then back to the marketplace and you have a refreshed marketplace

[sinful axle]

can somebody here tell me if this app acually gives reward

[marsh lantern]

#1005847190385729706

[sinful axle]

how do i get rewards

[smoky jungle]

hi, i sent in a ticket like 2 weeks ago and still hasnt been resolved

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Lukskubik (Staff)

[tight cradle]

Hello i want to spend my buff for riot point but when i want is Out Of Stock . I see the last purchase is 10h for example at 11h pm so i speak to me " He have stock like 1hours pm for me ( Paris Hours ) but today i connect at and 0 RP avaible . So you have stock when on rp ? And how meany ?

[marsh lantern]

#870329411986149536 #when_is_next_restock

[tight cradle]

So don t hours precise for the stock ?

[marsh lantern]

Nop

[cursive yarrow]

any update note?

[marsh lantern]

Nop

[cursive yarrow]

[shut vapor]

Why are the riot codes constantly bugging?

[lunar pendant]

what was the buff app update about ?

[sharp loom]

yo my account says frozen is weird

i need help

[marsh lantern]

No info

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[gleaming oar]

does buff work with roblox

[marsh lantern]

Yes, but only for xp

[uneven laurel]

Does anyone know why the same thing always happens with CSGO and Rainbow Six Siege games, they don't tell me

[frosty nest]

R6 is down from BUFF side

CSGO 2 is not supported yet

[uneven laurel]

oh

and valorant?

[frosty nest]

It should be fine

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by TolgaFlashTR (Staff)

[frosty nest]

Try these steps

and it should work

[uneven laurel]

ok thanks man

[gleaming oar]

guys

it said i can get 90 instead of 30 buff coins so i downloaded it instead it downloaded overwolf

so i downloaded buff but it only gave me 30

so my questions are
1:how do i get the 90 instead of 30
2: can i delete overwolf

@frosty nest

@simple path

[frosty nest]

1- Send a ticket #open-a-ticket
2- No, BUFF works with Overwolf app

3- Do not ping staffs randomly

[gleaming oar]

okay

also on task manager it says it starts up when my pc starts up can i disable it

[frosty nest]

Yes but when you want to use BUFF, you will need to launch BUFF which will also launch Overwolf

[gleaming oar]

okay thanks for the help man 👍

[frosty nest]

Np

[gleaming oar]

guys

[west quiver]

GG @gleaming oar, you just advanced to level 1!

[gleaming oar]

here it says that i must complete 1 clash royale match

and i i did

but i cant claim it

plus it didnt give me a win

[quasi jasper]

I just downloaded buff and this is what I am met with please help

[manic seal]

did you link the game in the mobile app

[manic seal]

restart overwolf and check again

you can try with another network too

[gleaming oar]

i was playing on my pc

using google play games

for pc

do i have to play clash royale on my phone?

[manic seal]

for mobile games you must link the game in the mobile app

[gleaming oar]

okay

[quasi jasper]

I reopened it and it still says the same thing

[manic seal]

try with another network

like mobile data

[quasi jasper]

?

[somber dawn]

whats happening to the shop

[quasi jasper]

I think I am just stupid. I think I will keep trying stuff in till it works. Thank you.

[somber dawn]

it says loading item sekelton without showing the items

[quasi jasper]

huh oh thats weird

good luck

[river python]

Does buff without any of the video capturing stuff make ur stuff slower or cause fps drops? be honest, idc just wondering

[rapid blaze]

Im trying to buy a gift card and it says item unavailble restart buff and it still in the marketplace what do i do?

[hollow stratus]

Same

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Kyuu[t]♡mico (Staff)

[manic seal]

yes

[manic seal]

the item is out of stock on the system

its a visual bug

[rapid blaze]

huh

[river python]

When you have the recording off, does it affect fps still.

[west quiver]

GG @river python, you just advanced to level 2!

[rapid blaze]

very slightly whats ur specs?

[rapid blaze]

then can you guys fix it the bug has been around for like 1.5 months at least

[manic seal]

#open-a-ticket

[rapid blaze]

already did last time they told me iwasnt quick enought to buy the gift card

[manic seal]

thats the answer then

we cant do anything else, and if devs told you that we dont have more info about it

[rapid blaze]

ok thx

[somber dawn]

still "loading item sekelton"

is shop working for everyone else?

[gusty sphinx]

no

[somber dawn]

oh... it started working just now

and guess what - out of stock 20 minutes ago, although the shop was not working for 50 minutes

devs still think no one is just script buying the cards via direct POST requests to the server? people couldn't see the interface for purchasing, as far as I can say

this is so dumb...

[west quiver]

GG @somber dawn, you just advanced to level 3!

[gusty sphinx]

Trash

[gleaming oar]

guys

i won a clash royale match but its not saying i did

i have the app on my phone too

[manic seal]

did you link the account?

[gleaming oar]

oh

i will do that now

ok this time my account was linked

and i won

???

[manic seal]

check if endless challenges counted

[gleaming oar]

on my phone right

or is it also on my pc

[manic seal]

phone

[gleaming oar]

it regestered on my phone

but not on my pc

is that normal

[manic seal]

restart overwolf

[gleaming oar]

it worked thanks

[grave plaza]

Has R6 been fixed yet?

[cobalt rain]

@manic seal does buff make my game smoother?

[silent sedge]

okay so ive had a ticket for over a damn month now and yalls support has been TERRIBLE its been nearly 2 weeks since the last response i recieved

why is this happening yall have told me yall fixed it and yet here we are

[magic inlet]

You have to reach a minimum of Bronze to be able to buy stuff from the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Lukskubik (Staff)

[silent sedge]

where in gods green earth do i find this?

[magic inlet]

Click profile and send ss

[magic inlet]

Yep you are beginner. You must achieve Bronze

[potent hazel]

how does he have so many points and still beginner ?

[silent sedge]

where do i get this experience then and why the helkl would the support ticket not tell me this

[silent sedge]

exactly!

[potent hazel]

what agmes do u play

[silent sedge]

ive been playing games none stop

metal gear solid phantom pain

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[silent sedge]

oh of courseee event based games

so basically play these games and give the developer free money for sponsoring their game??

i already payed money to yall

so wtf

[magic inlet]

If you don't reach bronze level, you can't buy anything on the marketplace and you get this error

[simple oar]

when will it be fixed cs2 tracker????

[west quiver]

GG @simple oar, you just advanced to level 1!

[celest ore]

so it wont let me on my account and it says this

[charred crane]

Please help

Every time I go on hypixel to do my challanges it says buff did not track this session

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

Please help
Every time I go on hypixel to do my challanges it says buff did not track this session

[sinful prism]

bro

I am not support and stop tagging people

they will get to you when they can

[charred crane]

ok

but i need fast

[grave plaza]

Why won't R6 work

Somebody needs to mark it offline if it's still broken

[sinful prism]

what tends to work for me is completely closing buff and restarting it as well as the client of the game.

[west quiver]

GG @sinful prism, you just advanced to level 1!

[somber mulch]

How do u get a vbucks card

?

[spring slate]

I played a game of valorant

But buff did not detect it

[somber mulch]

@everyone

[tacit plaza]

[hasty scarab]

please help

my buff is

run

background

[tacit plaza]

search in the history of the messages in this group "Buff setup" most likely the problem is in the settings, so the recovery is according to what you find here.

[tacit plaza]

give default from the PC settings

[little umbra]

i opened a monthly buff box a few days ago and it said i recieved a gift card too, but i did not recieve any gift card

[marsh lantern]

#open-a-ticket

[little umbra]

i opened a tiket days ago and nobody responded

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Ali 🌻 (Staff)

[simple oar]

when will it be fixed cs2 tracker????

[marsh lantern]

No info, sorry

[potent hazel]

Why do i have this stupid kung fu panda ad everytime i get a kill? it lags my pc and i cant play

i have elite ??? whats with the ads?

[marsh lantern]

#open-a-ticket and explain this issue

[frigid finch]

I did twice never got a response

[marsh lantern]

When did you send them?

[olive lodge]

hello, i recently bought buff premium and my money has been taken and i still don't have buff premium

anyone knows how long it takes for the premium to arrive to your account?

[junior stump]

no sorry

[marsh lantern]

Close overwolf on your task manager and open buff again

[olive lodge]

nope, still says i'm a regular

no premium

[marsh lantern]

It can take 24 hours to activate. If you don't have it by then, #open-a-ticket

[olive lodge]

oh ok, thanks

[magic oar]

Why i cant reddeem my eneba cupon from the marketplace

someone help me pls

[west quiver]

GG @magic oar, you just advanced to level 1!

[marsh lantern]

#open-a-ticket

[turbid pawn]

hey um i recently won 100usd gift card and i haven't gotten it yet its been 15 hours? help

[marsh lantern]

Did you check your inventory?