support-en

[magic inlet]

I think it should work in Turkey steam wallet card

[tender fiber]

its saying "Buff didnt track any matches during this session

[magic inlet]

!!t minecraft

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

[tender fiber]

ah i see ok

[west quiver]

GG @tender fiber, you just advanced to level 1!

[tender fiber]

thx

i didnt know i had to play hypixel

[magic inlet]

read it again #support-en message

[tender fiber]

does it when i start with lunar client

[magic inlet]

• No optifine nor mods installed

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

[frosty nest]

Are you looking for this? @tender fiber

[tender fiber]

dw now but thx

[thorny trellis]

r6 still broken on buff?

[west quiver]

GG @thorny trellis, you just advanced to level 1!

[magic inlet]

R6 is down on BUFF

[simple crane]

my account is frozen

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

[ruby briar]

hi

It doesn't count the tasks I've done

[magic inlet]

which tasks ?

[ruby briar]

It doesn't count the tasks I did in valorant

Win 5 matches and make 10 assists per week

[magic inlet]

Are you getting any error message at the end of the game ?

[ruby briar]

no

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

[ruby briar]

it was like this

[magic inlet]

did you follow all the steps ?

[ruby briar]

yes

[west quiver]

GG @ruby briar, you just advanced to level 1!

[magic inlet]

Send ss your Overlay&Hotkeys

[ruby briar]

All the signs are already clear

[magic inlet]

? Send screenshot your Overlay&Hotkeys https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif?ex=65cd399e&is=65bac49e&hm=1c87a25c9a690f06eca3744dc7856b45fad0c6d9bd661381a804352b9ed41253&=

[ruby briar]

I sent

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[patent geyser]

wheneverr i play a game it dosent track it it only says "start of the game not found"

can someone help plz

[magic inlet]

Which game and game mode

[patent geyser]

rainbow six siege and lol

and r6 ranked a LOL unranked

[magic inlet]

R6 is down on BUFF

[patent geyser]

for how long?

[magic inlet]

No info, sorry

[patent geyser]

all good

does it work on fortnite?

[magic inlet]

Yes. Only R6 and CS2 is not supported yet

[patent geyser]

ah okay

thank u very much

[versed stone]

what is the advantages of buff pass ?

[ionic basin]

how do i connect my buff with cs2. it doesn't track the game?

ah ok

[charred crane]

guys buff tracking minecraft nto working

help me

[ionic basin]

i read it

[charred crane]

where

id:browse

[wise orchid]

Hi, I just bought the buff premium and I don't have it activated

Do I need to wait or go somewhere to get it fixed up?

[charred crane]

skill issue

[wise orchid]

Probs XD

[charred crane]

reload the app

[wise orchid]

Like fully log out?

I already closed it fully and nothing

[charred crane]

breh skell issue probably

check dms

[wise orchid]

I cry

[magic inlet]

Do not use Support for chatting

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[magic inlet]

CS2 is not supported yet

[charred crane]

tysm

wait

evil princess

does it work with t launcher

??

[ionic basin]

Yea i read it

[magic inlet]

read it, it's written there

[charred crane]

hi guys is there a way so i can gift buff boxes to somoene

like with a gift link

[wise orchid]

So am I going to get my premium?

I bought it less than an hour ago and nothing happened

[magic inlet]

Restart Overwolf and check again

[charred crane]

how can i gift buff boxes

i want to buy one for my friend

[magic inlet]

I don't think it's possible

[charred crane]

well

how can i buy stuff for my friend

[wise orchid]

Gotcha

[charred crane]

i want to buy him something

[wise orchid]

ty

[charred crane]

as a gift

[charred crane]

yo dude

[west quiver]

GG @charred crane, you just advanced to level 3!

[charred crane]

i found a way

[wise orchid]

Restarted it and nothing happened

[west quiver]

GG @wise orchid, you just advanced to level 1!

[wise orchid]

Do I need to wait for a certain amount of time?

[charred crane]

yo

i found a way

dude

i know how

check ur dms

plz

[wise orchid]

Still nothing

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[wise orchid]

Gotcha ty

[charred crane]

yo

i got a question

btw srry for ping

i forgot

can i dm u ??

i want say something

hello ?

is anyone here

[magic inlet]

Is this something private ?

[charred crane]

kinda private but kinda not

i cant say it in the server :/

its normal thing

no swear words

no dirty stuff

no inappropriate stuff

can i ?

[frosty nest]

"I am not racist but"

[charred crane]

🤓

[frosty nest]

Ask your question

[magic inlet]

Okay, well, DM me if it's some bulls##t. I'll give you a warning.

[wide fox]

Hello, is there a limit for earning points on play and ears games?

[frosty nest]

There's a daily limit

But it's not easy to breach

[magic inlet]

PC = 50 Buff points
Mobile = 30 Buff points
(without boost)

[wide fox]

not possible with a single game I won 130 points but it is blocked

[charred crane]

hi evil princess

[smoky pendant]

nugifi was muted.

[wise orchid]

@frosty nest But what if you're a little racist?

jk jk

[wide fox]

staff why do I play play and earns games on mobile and it says play 2 minutes to win 1 buff and it's been 10 minutes that I've been on the game I win nothing as if the game was blocked

[magic inlet]

Which game

[wide fox]

well the games on play to earns you tye block jam 3d, Woody Sort: Ball Sort Puzzle, Autodoc

[west quiver]

GG @wide fox, you just advanced to level 2!

[magic inlet]

Are you talking quest mobile ?

[wide fox]

Yes

games where you earn points based on the time you spend on them

[magic inlet]

Follow those steps to check if you can ask for support there

[wise orchid]

Wait, can you actually exchange buff coins for real money?

[wide fox]

no that

[wise orchid]

That's what it looks like anyways

Oh, just another way to earn a good amount of buff coins?

[magic inlet]

Yes either what the marketplace gives you or Raffle is your decision

[wise orchid]

Okay, so I got the 200 buff coins, but no indicator that I'm premium

So it's just a waiting game at this point?

[minor roost]

Hello, I was logged in to Buff until 1 hour ago, but when I look at it now, it is closed and when I try to log in, it gives the following warning: Multiple accounts detected

[magic inlet]

Looks like you didn't enter the authorized (data something)

[minor roost]

I logged into the same account on my phone and it was logged out as well.

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

Send ss with error message

[magic inlet]

Send a ticket #open-a-ticket

[nova pilot]

my account is frozen can we unfroze ?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[nova pilot]

now what

do i need to do after i have finish the thing ?

[magic inlet]

You have to fill it out and wait the 7 business days

[nova pilot]

so one week ?

ok 😦

[magic inlet]

Business days

[nova pilot]

i don't know what do this meen

[magic inlet]

Business days = Monday - Friday

[nova pilot]

o ok

[west quiver]

GG @nova pilot, you just advanced to level 1!

[magic inlet]

Saturday and Sunday is weekend

[nova pilot]

o ok tx

[magic inlet]

and it's not business days

[nova pilot]

?

[magic inlet]

Saturday and Sunday it's not business days 🤦‍♂️

[wise orchid]

I'm all good to go!

Ty for the help

[nova pilot]

so 4 days ?

[nova pilot]

ok i stil don't understan but ok

[cunning fox]

when did you fill out the form

[magic inlet]

Monday and Friday are 5 business days, but your account will be unfrozen for 7 business days, so you need wait next week (week 2) still +2 business days, which is Monday and Tuesday, and on Tuesday you should have your account unfrozen

[nova pilot]

ok tx

[wise orchid]

So when would the Buff box be in my inventory? Would it be after the first month of having premium?

[quartz cloud]

How to exchange game currency now?

[manic seal]

you should have it in 24hrs after paying for it

[manic seal]

how to buy in the marketplace? is your question

[quartz cloud]

My region is Taiwan

[quartz cloud]

no,Bought and received in game

[manic seal]

you bought the code in the marketplace and you have the code?

[quartz cloud]

not yet

[manic seal]

whats the issue, i cant understand

[quartz cloud]

hmmm

For example, I bought the valorant currency in buff, and how can i have currency in game

[west quiver]

GG @quartz cloud, you just advanced to level 1!

[magic inlet]

Can't change currencies works for all except AP region (I recommend reading the description of the card)

[quartz cloud]

what that mean

So I cant buy the currency?

[magic inlet]

You can buy cards global or your region, but if you're from Taiwan, you can't redeem the card because of the AP region (Riot Access Code Global) I recommend you read the card description

[quartz cloud]

card description in where

sorry im noob

[magic inlet]

Are you on PC ?

[quartz cloud]

Do I need to use a VPN?

[quartz cloud]

yeah

[magic inlet]

VPN - it is forbidden, your access will be blocked

[magic inlet]

Click on a card and a description of the card will appear on the right

[quartz cloud]

ok thank you so much

what is AR

[magic inlet]

AR = Argentina

[quartz cloud]

So I need to wait the card can buy in Asia,Right?

[magic inlet]

If you're talking about Riot, Riot can't redeem the card in the AP region

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[charred crane]

Noooooo😭

[brittle meadow]

So i just played 3 games of TfT and its saying Fraud at the end. whats going on?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

[brittle meadow]

I didnt think 10 minutes was too little of time. i get progress for an 8 minute aram why not a 10 minute tft? plus 3 in a row doing that?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[charred crane]

says start game not found after every game

[magic inlet]

Which game and game mode

[charred crane]

rainbow six siege in causal

[magic inlet]

R6 is down on BUFF

[charred crane]

how long till it up

[magic inlet]

No info, sorry

[charred crane]

will it be long or quick

[brittle meadow]

Still same issue. won a 32 min tft but says fraud error.

[split relic]

does anybody have time when valo gift cards renew

?

[lofty bay]

iam from egypt and it is restock about 2:30 am

[split relic]

what is ur time zone?

[lofty bay]

gmt+2 hours is this the time zone?

[split relic]

yea

ty

[lofty bay]

np

[split relic]

are they goin out of stock so fast like before?

[lofty bay]

i didnot see it a single time so i dont actually know but alot of people say it is

[west quiver]

GG @lofty bay, you just advanced to level 1!

[split relic]

oh ok

the worst thing is its only 1 restock per 24hours and they buying it so fast :/

[late stump]

they reestock one single code thats why it is always out of stock

[split relic]

rlly?

[lofty bay]

yea it is so actually bad i hope they restock more than that

[lofty bay]

r u sure bro ?

i dont think so'

[late stump]

most of the time it is 1 code

sometimes they drop like 3

[lofty bay]

oh it is so bad bro

[split relic]

oof

[west quiver]

GG @split relic, you just advanced to level 2!

[late stump]

the main problem being, that is not something buff can control

[lofty bay]

why?

[late stump]

buff is like amazon, they sell but they are not the ones getting the product

[lofty bay]

ohhhh

[late stump]

the provider of the gc is the one accountable

[split relic]

bruh

[lofty bay]

the bad thing is i dont get the eu cards i only get the global ones

[split relic]

same

bruh

so fast

dissapear

lol

[lofty bay]

why it is black now ?

[lofty bay]

does it restock ?

[upbeat onyx]

uh oh

[split relic]

yes

and dissapear the same second xd

[upbeat onyx]

its very hard

[split relic]

yep

and the thing is

u need to get the verification code from email bruh

[upbeat onyx]

i know

[lofty bay]

i hate my life in the secound of restocking the screen go in black

[upbeat onyx]

I can't get it even though I made it under 7 seconds

[tame maple]

I've also gotten an email code in about 5 seconds from the restock. Still says the product is out of stock (this has happened multiple times)

Pretty sure it's bots

Or 1 card only

[upbeat onyx]

maybe flash in other people

I wish there was more stock

[split oxide]

I used to be able to buy codes easily, but now on the reset, the client gets heavy and slow

[upbeat onyx]

yeah

[split oxide]

Black screen on entering the market + loading while trying to buy.

[tame maple]

Same. Maybe it's due to increased traffic?

[split oxide]

Whatever it is, I hope they find a suitable solution. 🙂

[upbeat onyx]

Interesting, I've been trying to buy it for 2 months but I still haven't received it.

[olive crow]

so its black screen for everyone not just me?

[split oxide]

Same

[upbeat onyx]

yeah

[tame maple]

For me it happens when I try to reload the page too many times

[split oxide]

Yes,

[tame maple]

Maybe it's to prevent bots

[upbeat onyx]

Are we bots?

[magic inlet]

Stop chatting and flood this channel go to rant/chat on #off-topic-english

[olive crow]

i was just asking if i am only one who have this issue

its a issue so i can talk abt it on this chat

[magic inlet]

What is your issue

[olive crow]

i cant opet market on both my phone and pc

its just black screen

[split oxide]

When opening the market on the reset time, we get a big black screen, when it finally loads, all codes are gone 🙂

[olive crow]

exactly

its been some time since i got enough points to buy codes but i never catch them

[magic inlet]

You refresh the marketplace too much, so you have a black screen on the marketplace, you have to wait 5 minutes and the marketplace will appear again

[olive crow]

how can i buy codes if i dont refresh>

?

since they are gone in seconds

[split oxide]

Pray 🤣

[olive crow]

what is point of having points enough to buy something

when its out of stock every time

[magic inlet]

I recommend refresh 1-3x to prevent this from happening to you

[olive crow]

and i missed it

[west quiver]

GG @olive crow, you just advanced to level 1!

[olive crow]

nice

time to wait another night

[split oxide]

I've been waiting longer than you can imagine 🤣

I even stopped tracking games

[olive crow]

yea its actually dumb if i ever take this money that i earned i am never using buff again

[split oxide]

If I can't gain anything with it why would I let it run in my background 🤔

[magic inlet]

Go to #off-topic-english rant/chatting

[olive crow]

just explain how to buy codes ?

i have been trying

[magic inlet]

You must be faster than other BUFF users

[olive crow]

hwo to be faster when i get punished for refreshing>

[split oxide]

🤣

[olive crow]

and also code was bought 1:30 i was watching market at that time and it wasnt there

[cursive yarrow]

I had an account some years ago, i stopped using buff. today, i tried to reconnect to this account and it told me it was frozen?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kyuu[t]♡mico (Staff)

[cursive yarrow]

i created a new account, is that a problem 🥲

[split oxide]

If you have fast internet, then it's fine. 🤣

[cursive yarrow]

wdym? 😭

[magic inlet]

I already told you about that refresh #support-en message and prepare time #when_is_next_restock #870329411986149536

[olive crow]

yea super useful "when is next restock well we dont really know keep and eye"

[smoky pendant]

zedde has been warned.

[cursive yarrow]

🤨

[torn quartz]

Hey so I opened a ticket for an issue I had with a Steam cd key being already redeemed when I bought it and they told me to send them some screenshots of some stuff to confirm some thing which I did. Its been almost a month and I still havent heard anything since

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by Goldfox2112 (Staff)

[serene ginkgo]

Pls do that and check if you did or did not get a reply

[viral portal]

i wanna buy riot gift card, but its always out of stock

i checked even after 24 hours. still the same

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[charred crane]

how do you activate buff on a game

[viral portal]

[magic inlet]

What do you want to activate?

[magic ermine]

can i use the riot $5 code in mumbai server?

[quartz cloud]

How can I solve the problem that riot tokens cannot be redeemed in Asia?

[magic inlet]

This is Riot is decision and not BUFF. BUFF is not going to do anything about it

[magic inlet]

Nop

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[quartz cloud]

So there is no solution, right?

[magic inlet]

Nop, sorry

[ripe urchin]

it says im getting a fraud warning from finishing league games and it doesnt give me any buff points

anyone know the reason?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[novel meteor]

I can't connect to my email

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[novel meteor]

thanks

[jaunty iron]

Hello

How long it can takes to apporve me to affliate?

[mystic aurora]

hello,

Is there a way to remove the monster event popup ? I refused it the first time and since then buff is unuseable because the window sticks on screen and no way i found to dismiss it.

[trim yacht]

how to get the overlay hide

[red bolt]

I'm not getting as much XP now as i was before? ive been using Buff while playing Terraria for a few days, and i play in about 2hr sessions at a time. the first couple days i was getting ~150-200 XP per session, but my last two sessions i only got 8 and 16. like i said, i played for about 2 hours in both of those sessions. is this supposed to happen or is Buff glitching?

[magic inlet]

No info

[magic inlet]

send ss

[magic inlet]

wdym

[magic inlet]

If you are afk or use autoclicker XP will not be added

[red bolt]

no im actually playing the game.

no autoclicker either

im gathering that isnt supposed to be happening. idc about the missing xp from my last two games, not the end of the world. but is there anything i can do to keep it from happening next time? or should i open a ticket or something? idk

[magic inlet]

Click X / Tab + Ctrl and click X

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Lukskubik (Staff)

[red bolt]

i deleted and reinstalled, ill test and see if it worked tomorrow. thank you.

[tepid peak]

Hello, when are the stocks updated?

[magic inlet]

#when_is_next_restock #870329411986149536

[jaunty iron]

When was first season?

[magic inlet]

Buff pass ?

[jaunty iron]

yes

[magic inlet]

Buff pass 1. season was November 1st 2022 - December 1st 2022

[sleek stone]

When I try to log into buff it says my device/ip is suspicious. Is there anything I can do to fix this ?

[magic inlet]

Send ss with error message

[sleek stone]

So what should I do ?

[magic inlet]

Send screenshot with error message

[sleek stone]

This is on my phone I can do it on pc if you’d prefer

[magic inlet]

Turn off VPN or whatever you're using

and then Restart App

[frosty nest]

Simply change your IP without a VPN

restarting your modem should do it

[tropic mulch]

is there a refund system for raffles 🥲 i didnt know it didnt work in asia

[frosty nest]

Nope, but you can at least gift it to a friend or something

if you win

[tropic mulch]

if we do win how will we get notified?

[frosty nest]

You can check the raffle page

And you will get the reward emailed to you

[tropic mulch]

it says will not work in asia but its global at the same time what does that mean

[sleek stone]

I deleted mcafee yet it still says it, anything else I could do ?

[magic inlet]

did you use app restart ?

[sleek stone]

Yeag

[magic inlet]

Card can be used everywhere except some countries that are written

[magic inlet]

well, you're still using a VPN app

[glossy yew]

guys i need helps pla i have buff point when the refreshing time come i do valo 5$ a fast as possible and tell me code not correct and code come correct from email when i do it again he tell me timed out

[magic inlet]

what gift card region and are you talking verification code?

[glossy yew]

eu

yes when i put the verification code tells me not correct

[mystic aurora]

there

1. i'm not interested in monster offer
2. even if i click it it doesn't work
3. no option to refuse

[magic inlet]

send ss with error message

[magic inlet]

#latest-news message

[bright trench]

why is the steam gift card out of stock everyday

i feel like im getting scammed

i have grinded for these buff points for months and when i finally have enough i cant even use them

[magic inlet]

#when_is_next_restock #870329411986149536

[bright trench]

okay but everytime they restock it feels like they are getting bought the second they get restocked

there should be a option to reserve so i automatically get it when its in stock

that way i dont have to check every hour

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[magic inlet]

cannot reserve cards

[bright trench]

yeah but the devs should add that feature

so i dont have to chek frequently

[marsh lantern]

#common-questions

[bright trench]

👍

[west quiver]

GG @bright trench, you just advanced to level 2!

[harsh rain]

Can I update my buff email? My forgot password is not sending at all

[magic inlet]

Check spam folder

[turbid lily]

I've been receiving Error that say "Frozen Account Not Allowed Exception", how can i un-frozen my account and get it back?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[sullen robin]

I have monster challenge pop up and i can't close it, this block access to the rest of app

[marsh lantern]

#latest-news message

[sly nest]

where is the proofs? screenshots

[marsh lantern]

#1005847190385729706

[sly nest]

Thx

[cosmic flare]

i got this popup that i cant close, there is no X to click even when restarting buff.

[west quiver]

GG @cosmic flare, you just advanced to level 1!

[marsh lantern]

#latest-news message

[runic roost]

Hello, it has an error after every game of Rainbow 6 siege and says to come here

[marsh lantern]

R6 is down on buff

[runic roost]

ok thank you

how can I see that from now on

[marsh lantern]

If it's down on buff, it's not visible, but it's been down a while now, sorry

[runic roost]

When I go to games on the buff app I still see it listed in games, where should I check to see if a game is down currently?

[marsh lantern]

You can check if it's down on Overwolf, but you can't check if it's down on buff. We just assume it's down on buff because it hasn't been working for months now. You can check the Overwolf's status on #game-status

[runic roost]

Ok thank you

[simple pier]

I completed a buff challenge, and I can't claim it, because when I click on it , it does nothing

[marsh lantern]

Restart the app or even reinstall and try again

[simple pier]

I've restarted already and logged out and back in but haven't tried reinstalling yet

I'll try now

it still doesn't work😞

[marsh lantern]

#open-a-ticket

[simple pier]

what should I do?

[marsh lantern]

#open-a-ticket

[simple pier]

but what is this

[marsh lantern]

What is what?

[simple pier]

nvm

what does opening a ticket do?

[marsh lantern]

They handle administrative stuff, so you contact them and they take a look at the issue

[simple pier]

ok thx

[cursive yarrow]

Is premium actually worth it?

[marsh lantern]

That depends on what you're looking for. Click on premium page on the app to see all of its benefits

[cursive yarrow]

yeah but i mean is that a great investment haha

[marsh lantern]

I guess that's something you have to decide after checking the 3 plans, prices, and benefits!

[cursive yarrow]

okay, thx!

[cursive yarrow]

is there a daily xp limit ? Because i just earn coins after my game

[void zinc]

when will buff work with siege again

[manic seal]

Nope afaik

[manic seal]

No eta

[void zinc]

what?

[manic seal]

Theres not an estimated time of arrival

[void zinc]

ah i see

[cursive yarrow]

weird lol

[red bolt]

replying to my message from last night. i was told to delete and reinstall overwolf, and i did so last night. just tested it, played for about 3 hours this time. i got 24 xp.

[west quiver]

GG @red bolt, you just advanced to level 1!

[wintry harbor]

hi just a random question

keep getting this error after a game of 3.5 set revival in tft

figure its just because the mode isnt supported but wanted to make sure its not detecting anything weird since it keeps coming up as 'fraud'

other tft games are being processed correctly, its just this mode

[proud wasp]

hey

we only support the main modes

[wintry harbor]

cool just wanted to make sure its not thinking im cheating or something, thanks

[gloomy gull]

whats this mean

[tall mica]

unable to see winners of BEST PLAYS .... is it bugged???

[ruby hamlet]

Get a new dev team

[red bolt]

should i just open a ticket about this?

[frosty nest]

24 XP From which game? it's impossible to get 24 xp

after seeing low xp, send your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR (Staff)

[frosty nest]

in dm

[red bolt]

gotchu. thank you.

[crisp narwhal]

When i login it shows that my account is frozen, i came back after a long time. Any fix?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[simple patio]

what are the select countries that steam gift cards dont work in?

[marsh lantern]

We don’t have an actual list, but you can find some of them in the item description

[simple patio]

turkey used to be in that list but now its gone

does that mean it is available in turkey now?

[plush tangle]

When is the stock replenished

[magic inlet]

#when_is_next_restock #870329411986149536

[magic inlet]

We don't know, but it should probably be working in Turkey by now 🤷‍♂️

[simple patio]

so i just gotta take a gamble and waste my points to see if it works?

[marsh lantern]

We’ve been looking for a list for at least a year, we’ve been asking, but Steam recently changed this again and we don’t have any info about restricted countries

I’m so sorry about this, but it’s external to Buff because it’s Steam decision and policies

Given that you guys don’t use liras anymore but dollars, it’s possible that it might work

[simple patio]

yeah thats why i was curious

when i first heard of steam swapping the unit from lira to dollar i thought i should be able to buy steam gift cards now

[marsh lantern]

You can try and it, and we’d appreciate if you let us know if it works, just so we can help people in the future with the same question!

[simple patio]

okay i will let you know when i manage to buy one

[west quiver]

GG @simple patio, you just advanced to level 1!

[spice dove]

Wtf I played 3 matches

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Lukskubik (Staff)

[spice dove]

okay but 1.8.9 version never can be supported ?

[magic inlet]

Overwolf, our tracker provider, doesn't support version 1.8.9 or different launchers. That means, it's not our fault and there is nothing BUFF can do about it

[spice dove]

ok ty

[formal osprey]

Where do i get my invite link?

[formal osprey]

ty!

[vivid ember]

After how much time can I again claim 5 buff pts from salad pop up. It was everytime before but now Its only claimable rarely.

[marsh lantern]

No info

[vivid ember]

I was able to claim it at 5:30 rn so I guess I'll see when i can next get it.

[magic inlet]

According to buff support I contacted about it and they said it's not a bug and that can shows up more than 1

[vivid ember]

It shows up many times but you can't claim it everytime it does.

Just gives an error

[magic inlet]

you can't close the pop-up ?

[harsh rain]

Heyy, I’m trying to log in but it says “multiple accounts detected” I only have one account with one email so whatever else is poppin up is not me so they can get deleted or something

[magic inlet]

send ss with error message

[harsh rain]

Ok

[vivid ember]

I mean when I click on claim, an error appears bottom right.

[magic inlet]

send a ticket #open-a-ticket

[harsh rain]

It won’t let me, when I click the link it says “open discord” then takes me back here

[magic inlet]

But you have a form on the right and fill it in with your issue

[magic inlet]

What error ?

[harsh rain]

I just did it on the pc instead of phone

[harsh rain]

How long usually till you get a reply?

[west quiver]

GG @harsh rain, you just advanced to level 1!

[vivid ember]

i'll take ss next time i get it

I could claim it everytime before but now it gives this error which is understandable but why even show it then.

[magic inlet]

you can close it with X

[vivid ember]

Im not talking about closing it. I'm not that stupid.

[magic inlet]

You can report this error if you want - #latest-news message

[harsh rain]

How did my account get banned when I told you the account I use. I literally just made it yesterday. Why not ban the other you say I have and let me use the one I use ?

How that make sense

Now I have no account at all like wtf I literally just spent all day yesterday on that app and I be streaming and shi so thanks

[magic inlet]

If you have submitted a ticket, you must wait for a reply. We don't handle administrative stuff here, sorry

[sinful forum]

Hi, I am getting account frozen error while logging in, I am playing after almost a year I think? How do I reactivate it?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[sinful forum]

Thanks

[bitter radish]

Hi Team, I got approved to be an affiliate; and already read my Everflow tutorial. However, in the buff app I can still only refer 5 people max a week and 10 a month?

[marsh lantern]

We don't handle affiliates matters here, sorry. You have to ask them on their email or to your affiliates manager

[bitter radish]

How can I find my manager? Thank you for the quick response!

[marsh lantern]

No info, sorry, but here's the email. Maybe they can help you there -> [e-mail]

[brazen spruce]

It's been 3 months since I saved the money I wanted in the application, but I still haven't received the Valorant point reward I wanted, can you help me?

[marsh lantern]

#870329411986149536 #when_is_next_restock

?

Read those 2 channels, maybe they can help

[bright arrow]

if i play a game it dousn't show in the app, can someone help me please?

[marsh lantern]

What game and mode?

[bright arrow]

fortnite solo's

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[bright arrow]

o thank you i had it on my other monitor

[midnight geyser]

So I havent used my buff account for 2 years and now I want to use the same account, but it is now frozen to inactivity. Is there a way for it to be unfroze?

or do i have to use a new gmail?

bcs if I do than I donbt have 1 D:

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Lukskubik (Staff)

[midnight geyser]

ok I filled it out

[magic inlet]

for using multiaccount you will be denied access

[midnight geyser]

I dont use multi acc I only have 2 gmails 1 for school and my personal 1

how long does it take for the form to be looked at and fixed if u dont mind me asking/

[west quiver]

GG @midnight geyser, you just advanced to level 1!

[midnight geyser]

ok ty

[brittle cosmos]

why marketplace lagging?

[tranquil nymph]

Steam card dissappeard?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik (Staff)

[brittle cosmos]

my marketplace is lierally off

[tranquil nymph]

restock

[smoky pendant]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

[brittle cosmos]

such a scam

[tranquil nymph]

Bro first night since last weekend to reedem a Steam Card and they just get them off the market

[brittle cosmos]

they turn of marketplace and when its turned bak on all giftcards are 'sold"

[tranquil nymph]

yeh

[magic inlet]

It's not a scam

[austere sage]

bruh do u guys have like 1 riot giftcard in stock only?

[brittle cosmos]

My marketplace DIDNT EVEN LOAD WHEN RESTOCKED

[round quartz]

Agreed

[austere sage]

LOL

[west quiver]

GG @brittle cosmos, you just advanced to level 1!

[magic inlet]

#common-questions

[proud wasp]

that doesnt even make sense

[tranquil nymph]

I wasnt going to buy Riot but I was reloading market since 1:30 and at 1:33 it shows that Riot ones were sold 3 min ago (1:30)

[austere sage]

so many users and the stock they have is just stupid

[brittle cosmos]

they pretend that they are sold but they just tell us they are sold

[tranquil nymph]

Such a coincidence that thenight i was wonna buy the Steam card they dissappear

[brittle cosmos]

How do we know the gift cards actually even exist?

[tranquil nymph]

They do

Or at least they used to

[brittle cosmos]

ye my market JUST turned on

[tranquil nymph]

I have redeemed once a riot one like a year ago

[brittle cosmos]

please just add a queue system if its not a scam

[tranquil nymph]

idk now

[austere sage]

yea true im actually not gonna use this thing anymore lol

[round quartz]

I agree I have been waking up at 5 in the morning disturbing my sleep on hopes to redeem my reward

[brittle cosmos]

uninstalling

Ping when they add a queue system or the gitcards <333

[brittle cosmos]

ye its 1:30am 4me

[round quartz]

Its 5 30 for me

[austere sage]

been up and waiting for it

[magic inlet]

Go to rant/chatting on #off-topic-english

[round quartz]

Its not off topic

[brittle cosmos]

bye bye

[austere sage]

fr

[brittle cosmos]

uninstalling app ping when something will change

[round quartz]

Guys u have any proper ways to get riot giftcards cause this is just waste of time (and sleep)

[austere sage]

the only thing i got from this app after using it for years was this thing

[west quiver]

GG @austere sage, you just advanced to level 1!

[round quartz]

.

[west quiver]

GG @round quartz, you just advanced to level 3!

[magic inlet]

You can also get them in a raffle. If you will the winner

[round quartz]

1/1000000 chance theres no way I am going to win that I have tried

[magic inlet]

I don't know how you calculated that, but ok

[round quartz]

Lol

[deep whale]

what a scam lol

[lunar pendant]

when will newer games come out this month on buff game

[warm wadi]

My recommendation is only play to accomplish the goal for the week. Then switch to tft, same grind but they kinda payout the buff coin better

I had been redeem riot gift card, Amazon gift card and steam card

It took a while for real. Save it till you got the premium trial 1 day and use it to buy stuff

To me, steam card and Amazon gift card worth more than riot

[warm wadi]

Nah, just people been hunting those card, especially the high value one

We just literally refresh every now and then. Then hit buy asap when it up

[warm wadi]

Newer game get buff coin or new game in shop?

[west quiver]

GG @warm wadi, you just advanced to level 1!

[sacred drift]

So what the problem now?

[serene ginkgo]

So basically either the system or some dude thought u had abnormally high/consistent earnings or noticed you doing something that would constitute abusing or cheating the system in some way and banned you

No we cannot do anything about that here please #open-a-ticket if you wish to dispute

[sacred drift]

I didn't do anything illegal, I just play Valorant. How can I contact the company?

[serene ginkgo]

Please re read my entire statement thank you

Specifically the last line

[sacred drift]

Sorry, I didn't notice, thanks

[round quartz]

Y is everything on buff us only?

[marsh lantern]

It’s not

You can see item redeemable in your region and global, you can’t see items from another regions

[round quartz]

It is seriously every good thing u can buy is us exclusive

[west quiver]

GG @round quartz, you just advanced to level 4!

[marsh lantern]

There are regions with more items than others, but every region has items

[marsh lantern]

That’s subjective ig

[cursive yarrow]

If I cancel my premium subscription now, will I keep my advantages until the last day?

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Lukskubik (Staff)

[bitter radish]

unsure of what frauds happening

just got it RIP

gunna try another game and see if it works

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik (Staff)

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by 🎅 Pappous Ali (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik (Staff)

[balmy kestrel]

lol

i can use commands too

[bitter radish]

thanks princess buff

its okay now i think mustve just been too short of a game

[narrow bay]

i got1 but i'm not in na what should i do

[smoky pendant]

herreyna has been warned.

[narrow bay]

o mb

[magic inlet]

Please describe the question better because I misunderstood you

[narrow bay]

i have a $5 code but i don't live in NA so i can't redeem it

idkj what to do

[magic inlet]

Where are you from

[narrow bay]

sg

can i trade it in for a roblox code instead?

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Lukskubik (Staff)

[magic inlet]

#info-and-rules

[narrow bay]

alr thx

[magic inlet]

You should have your region and global card. If you have region NA stuff, you should contact buff support because your region is not set up correctly #open-a-ticket

[narrow bay]

i already did but they said the same as u

[west quiver]

GG @narrow bay, you just advanced to level 1!

[lavish quarry]

i did not get mij robux gift card code

/ is no working

[magic inlet]

Please describe more information

[smoky jungle]

my weekly challenges dont progress when i finish games on mw3

i reinstalled overwolf

and buff

and still does not work

[scarlet plaza]

rainbow six weeklys arent working

[magic inlet]

Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[magic inlet]

R6 is down on BUFF

[smoky jungle]

okay done it, ty

[west quiver]

GG @smoky jungle, you just advanced to level 1!

[mighty narwhal]

For the last 2 months the steam gift cards restocks in a late night time, is there a reason why is that?

[lunar sedge]

I've been waiting for soo many days now

[lunar sedge]

For the riot gift card

But oof

It's always sold

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik (Staff)

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[lunar sedge]

Yes

[lunar sedge]

Can I get the specific time for the restock?

[magic inlet]

#when_is_next_restock #870329411986149536

[kind vault]

I earned a free golden spin out of the buff battle pass and it hasnet given it to me yet.

[marsh lantern]

Did you activate it on your inventory?

[kind vault]

Yeah new to the whole thing lol thank you

[balmy kestrel]

How often marketplace refresh?

[marsh lantern]

#when_is_next_restock

[balmy kestrel]

Can 2 people use same acc ?

[west quiver]

GG @balmy kestrel, you just advanced to level 1!

[marsh lantern]

No

That account would be banned then

[low juniper]

hello people, idk why but when i click on "sign in/sign up" with discord or google, nothing happens and if i click many times it says to try again in 5 mins, i tried reinstalling but it didn't work

[marsh lantern]

Try with another browser, or clearing cache

If you can, also try with email and password

[sacred drift]

So I cant open my account again?

[magic inlet]

If you sent a ticket you have to wait for a reply #open-a-ticket . We don't handle administrative stuff here

[white silo]

when will you guys restock in the 20$ riot codes i have checking evey hour for weeks and io still cant get one pls help i am in dying need

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻 (Staff)

[white silo]

oh alr ty

[sacred drift]

How long should I wait to receive a response?

[magic inlet]

An answer can take 3-5 business days

[sacred drift]

okay

[wanton musk]

When will the shop be reset?

[west quiver]

GG @wanton musk, you just advanced to level 1!

[magic inlet]

#when_is_next_restock #870329411986149536

[charred crane]

Hi, I have a problem my account is frozen what can I do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[charred crane]

?

[marsh lantern]

Read the bot

[charred crane]

Yea sorry

[cursive yarrow]

does buff work on wingman on csgo?

[marsh lantern]

CS2 is not supported yet

[cursive yarrow]

oh okay thats why it didnt work

thx!

[gloomy gull]

its been sorta like this for a few times alr

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[cursive yarrow]

and concerning Minecraft, is that with the Java version? i just played a game of bedwards and it didnt count

[west quiver]

GG @cursive yarrow, you just advanced to level 3!

[noble acorn]

MINECRAFT

You can earn points on minecraft only if you:

• Play on the official Minecraft Launcher
• On the version 1.18.2 or 1.19 only.
• No optifine nor mods installed
• Hypixel.net server.
• Hypixel language must be in English.

Supported modes:

• Skywars
• Bedwars
• Duels
• Blitz SG

Notes:

• To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

• To earn coins for playing Bedwars, Skywars and Blitz SG in Minecraft, you need to wait until the match ends even though you die.

Summoned by Ali 🌻 (Staff)

[cursive yarrow]

thanks lol

is it working with optifine?

[proud wasp]

no

or shouldn't

[cursive yarrow]

ah. sadge

[astral granite]

I collected it one time and it stucks at collectiong

What can i do??

I need to go to the second mission

[marsh lantern]

Restart the app and play another match of CR, check if it changed

[astral granite]

I restarted

I will try playing one more

It still stucks help please

[cursive yarrow]

i did everything

i even waited the end

💔

[marsh lantern]

Are you sure you followed every step on the bot? Also, check below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[marsh lantern]

#open-a-ticket and explain the issue

[cursive yarrow]

still doesnt work :(

[marsh lantern]

Do you use any mod? What version are you playing on?

If you follow the steps correctly, it should work fine

[cursive yarrow]

1.18.2, as asked

alright i'll try something, i'll let you know

okay i fixed it idk how lol

thx!

[dark wagon]

i have this problem where the app dont recognize the game that im playing i play tft it register that im playing i can never finish weekly challenge for tft.

[marsh lantern]

What mode are you playing? Also, are you earning points after the match?

[dark wagon]

ranked, not earning points

[marsh lantern]

Send ss of your transactions pls

[marsh lantern]

You're earning points from TFT

Restart the app and check if the challenges updated

They don't update automatically. You can refresh it by changing tabs

[dark wagon]

yeah before it worked but now it always says im playing lol instead of tft

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[dark wagon]

it worked tysm

[buoyant pagoda]

what gamemodes work for val

[lunar pendant]

so i was wondering how much of a seasonal boost can i possibly get from getting to battle pass 100

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Lukskubik (Staff)

[lunar pendant]

so i was wondering how much of a seasonal boost can i possibly get from getting to battle pass 100

[marsh lantern]

You can check every prize on the pass and see how many boosts there are

[forest snow]

No Highlights are being recorded in my buff. But the entire sessions are recorded everytime. I can't use that for publishing it in competition. What do I do to fix that?

[marsh lantern]

Are you clicking on F7 to record the highlight? Also, you can edit the whole gameplay to cut the parts that you want

[forest snow]

no I am not using F7, I want the highlights to be recorded automatically

How can I edit the videos?

[marsh lantern]

You have to use F7

[marsh lantern]

Go to your library, click on the gameplay and I think theres 3 dots or smth

Look for the edit option

[forest snow]

The library is empty

[marsh lantern]

If it’s recording your whole gameplay, recordings have to be there

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Make sure you’re following those steps

[forest snow]

I only find videos recorded by buff here

No where else

@marsh lantern

[marsh lantern]

Send ss of your library

[west quiver]

GG @forest snow, you just advanced to level 1!

[marsh lantern]

Close overwolf on your task manager and open only Overwolf again, not Buff. Then, open your game and check if Buff opens automatically. If its does, play another match and check if you see any notification that your gameplay is being recorded

[forest snow]

it always does give me the notfication but I can't see videos on Buff app

@marsh lantern

[marsh lantern]

#info-and-rules

Use the reply tool, please

And try those steps and check if the video appears on your library

[forest snow]

@marsh lantern Thank you so much, It worked idk why it was not working whenever I restart my PC. I think I should probably open and close manually everytime so that it will work as expected

[proud wagon]

My buff is bugged. I when I press claim 10 on valorant it loads and doesnt process

[magic inlet]

If you have a weekly challenge in mind. Restart overwolf, play another match of the same game and click on claim again

[proud wagon]

Did nothing

Its just this

[proud wagon]

then back to this

[marsh lantern]

That’s the only known solution for this issue atm, so keep doing it. I’d recommend you send a ticket with your logs and explaining the issue with details. Upload the logs to the cloud and paste the link on the ticket #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[proud wagon]

Ngl too lazy to do that. I'll redownload the app and if it doesn't work ill do that thing above

[hoary light]

i keep getting this error

[marsh lantern]

R6 is down on buff

[hoary light]

ah ok rip

[rigid estuary]

r6 not work

when is avabil?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[tidal gate]

I have the same problem with Rocket League.... Challenges doesnt advance to next level....

[marsh lantern]

Do the same as we told them then

[tidal gate]

I did, that does nothing

[marsh lantern]

Read below then

We told them every known step and what to do

[tidal gate]

okay, it worked out, after some matches

[full fiber]

I cannot log in. It says "Fraud detected". What do I do?

[marsh lantern]

#open-a-ticket

[shut remnant]

Hi my account has been frozen what can i do?

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[foggy shoal]

I have the problem that this Monster Challenge thing not disappear

[marsh lantern]

#latest-news message

[rough briar]

Hey, I'm trying to buy something with my points but every time it asks me for an email confirmation code and when I give the code it sent me by email it says "404 not found" or "invalid code"

[magic inlet]

What are you trying to buy ?

[magic inlet]

and please send screenshot with error message

[rough briar]

valorant player card

I tried 4 different times already, even restarted buff

[marsh lantern]

Have you checked if you have the profile pic on your profile?

[valid lava]

Hello,
Last night I bought 2 visa cards for $3 but when I go to my inventory the gift card is there but I don't have a link to activate it it says "null"
Do I need to create a ticket?

[marsh lantern]

#open-a-ticket

[rough briar]

yeah I did, it's not there

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali 🌻 (Staff)

[chilly pollen]

anybody help

[magic inlet]

You deleted account. If you want your account back, send a ticket #open-a-ticket

[chilly pollen]

thanks

already contacted then i think they will soon reply

[smoky jungle]

how long does it take for a ticket to get processed ?

[marsh lantern]

3-5 business days

[smoky jungle]

or be finished idk

alright

[wide fox]

hello the golden wheel is it for life or do you pay for 1 spin

[marsh lantern]

1 spin

[wide fox]

okay thanks

[sacred drift]

What is this has become apparent to me recently?

[noble acorn]

DISABLE RED DOT RECORDING

Check the screenshot below:

Summoned by Ali 🌻 (Staff)

[charred crane]

someone will explain what it is BUFF?

[marsh lantern]

You can earn points with Buff just playing supported games, and then exchange those points on the marketplace for available items

Check #info-and-rules #when_is_next_restock #870329411986149536

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali 🌻 (Staff)

[charred crane]

Can I withdraw points to PayPal or a bank account?

[marsh lantern]

Nop

[lethal osprey]

i can't login at all

and when i try to create a account with a new email it says the email already been used

[marsh lantern]

Do you already have an account created?

[lethal osprey]

yes

but it has been deactivated

and it said it has been frozen

[marsh lantern]

Multiaccounts are not allowed

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

You'll have to fill that form in order to unfreeze it

[lethal osprey]

i already filled in the form

[marsh lantern]

And use that account

[lethal osprey]

how long do i have to wait?

[marsh lantern]

It says on the form

[dusty tusk]

Do cs2 challanges work? It says active in #game-status but when i do them it doesn't work

[magic inlet]

These are the old CS1 challenge tasks. CS2 is not supported yet

[dusty tusk]

oohhhh ok thanks

[charred crane]

do you need to somehow connect BUFF to the game? because I completed the mission and I failed the mission

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻 (Staff)

[charred crane]

why battle royale is unsupported game mode in fortnite?

[balmy kestrel]

posts on buff are getting famous random?

like tiktok

?

or i must boost

[marsh lantern]

There are post boost that you can use on boost your post

[balmy kestrel]

but it can get famous

without boost

right?

also

can i puut 2 clips

in one

somehow

[balmy kestrel]

pls answer

to this

[marsh lantern]

I guess

[marsh lantern]

You can post as many as you want

Also, no need to spam pls

[charred crane]

?

[west quiver]

GG @charred crane, you just advanced to level 1!

[balmy kestrel]

no i mean can i combinee 2 clips in 1

[marsh lantern]

No info

[marsh lantern]

I'm not sure about that, but you can try on the library. I don't think so tbh

[balmy kestrel]

fk

thats a good suggestion

put that

[hollow yew]

Why is r6 not being tracked?

[magic inlet]

R6 is down on BUFF

[hollow yew]

Do you know when it is going to be fuxed

[magic inlet]

No info, sorry

[versed stone]

does the buff pass give xp

boost'

[frank cargo]

Why is it that the riot cards r always sold out? And how do i get a chance at redeeming one

[marsh lantern]

20% if you buy it

[marsh lantern]

#870329411986149536

[versed stone]

where is the benefits written

[marsh lantern]

Click on open full view

And you'll read it at the top

[versed stone]

Thanks

[versed stone]

if I am level 50 in the buff pass I am going to get the 50 levels of perimum that i passed when I purchase it right ?

like the first 50 levels and the upcoming levels

[marsh lantern]

I think so, yep

[versed stone]

okee Thanks .-.

[tight isle]

six siege doesnt get tracked by buff, any suggestions?

[marsh lantern]

R6 is down on buff

[tight isle]

ah, thank you, do you know when it will be up?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻 (Staff)

[urban light]

Hello

[smoky tendon]

Is cs2 supported?

[marsh lantern]

Not yet

[charred crane]

how do i do the challenges it tells me what to do and i do it and it doesnt show that i did it

[fickle niche]

I go to claim it, but nothing happens -- the icon spins, then it returns to this page where it still says I haven't claimed the level 2.

Help please. ;-;

[viral frigate]

quick question i play fornite with the GeForce now app and when i go to look for games it says they cant find the game so i get no points anyone know a solution?

[peak granite]

Hi

[manic seal]

buff doesnt work with GeForce now

[manic seal]

hi

[manic seal]

try playing another match of the same game and try again

[manic seal]

do you see the pop up at the start and end of the match?

[fickle niche]

I did, and it still didn't change.

[west quiver]

GG @fickle niche, you just advanced to level 5!

[fickle niche]

I even closed the app completely and reopened it, still bugged.

[magic inlet]

Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik (Staff)

[gritty glacier]

Hello, i just linked the wrong clash royal ID on buff app. I just wanted to know if is it possible to unlink it cause i didnt find the way to. Thank you very much

[magic inlet]

You can't but you can try send a ticket #open-a-ticket

[charred crane]

at what time market place restocks ?

?

[magic inlet]

#when_is_next_restock #870329411986149536

[glossy wraith]

help i cant access any of my accounts it says my accounts are permanently frozen (i used to use buff a few years ago and just reinstalled it now)

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[glossy wraith]

can i do it for both accounts?

[marsh lantern]

Multiaccounts are not allowed

Only one account per person

[glossy wraith]

i know but one of my accounts wasnt working thats why i made a second one

and i dont remember which one i was using

[marsh lantern]

Do you see the same error on both of them?

[glossy wraith]

yes

[marsh lantern]

I'd choose the one with your primary email ig

But if you have 2 accounts at the same time, both will be banned

So choose one and fill the form

[glossy wraith]

ok thanks

how long does the unfreeze take

[marsh lantern]

It says on the form

[glossy wraith]

ok

[round quartz]

will buff implement a queue system in the near future?

[marsh lantern]

#common-questions

Don't think so

[round quartz]

Idea: Queue system
Description: Request a RP card and enter the queue. First guy in the queue gets a card. Basically a reservation.
Pros: Way better implementation of the "First come - First serve" method.
Cons: People will wait for months to receive a card - this will heavily discourage our new users. On top of that, prices of the cards might fluctuate after some time has passed and there's nothing to account for that price change in this system.

It dosent say anything about implementing it or not

[marsh lantern]

No need to copy it here tbh

[marsh lantern]

Read the cons

[round quartz]

it just describes the cons

[marsh lantern]

So it's safe to say that it's probably not going to be implemented

[round quartz]

😦

I just want to buy the riot global gift card but it dosent take even a second to go out of stock whenever it is restocked

[marsh lantern]

There's a lot of demand and people are quick, but there's nothing we can do here. Buff is always working to bring more and new stuff to the store. Check #870329411986149536

[round quartz]

yeah i know but still is there any chance of guranteeing the gift card

[marsh lantern]

No. Only being as quick as possible, or entering raffles

[round quartz]

For the being quick as possible i remember one minute it said that the card was out of stock a day ago and when i refreshed the page it said it was out of stock a minute ago

so its just a matter of a seconds

[marsh lantern]

Yes, it is

[round quartz]

as for the raffles i have tried many but its near to an impossible chance to get one from it

• i need not just 1 but 2 gift cards for the valorant battlepass (I have enough money to buy both)

[marsh lantern]

I'm so sorry about that, but we can't do anything else here. Also, raffles are random, as it's explained there

[round quartz]

yeah i know 😦

I just hope in the near future buff fixes the issue of greater demand to smaller re stock

[torn quarry]

what does the Frozen Account Not Allowed Exception mean

[noble acorn]

FROZEN ACCOUNT

If you're seeing the error "Frozen Account Not Allowed Exception", please, fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali 🌻 (Staff)

[marsh lantern]

Frozen because of inactivity

[torn quarry]

ok thank

[wild oar]

i am playing apex i am getting buff point but little to no xp i won a game took around 15-20 mins n got buff points and like 5 xp it was never that low last week

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[jolly notch]

Why am i getting constant ads with the highest premium package ? Makes it hard to play space shooter

[frosty nest]

send a ticket #open-a-ticket

Can't really help here