support-en

[jagged linden]

i wish we could archive items

[serene ginkgo]

Did u start a new freecash account by clicking on the banner?

It only counts if u click on the banner and make a new account

Logging into an old account won't do the trick

[limpid sand]

oh damn yeah it was an old account

[serene ginkgo]

U should just be able to click the banner and make a new acc

And u should get buff coins for that

[limpid sand]

but i still gotta redeem another $2 right?

[west quiver]

GG @limpid sand, you just advanced to level 1!

[limpid sand]

from that new account?

[serene ginkgo]

Yes

[bright kestrel]

are the challenges down for mw3? im not getting progress from any of the gamemodes and sometimes i get a popup from buff saying "start game not found"

[jagged linden]

yes i made a new account, thats how i found out about the website was through the ad in buff

[raw heart]

Yes, they earned at least 5 buffs from a supported game and I still haven't see anything change.

[uneven violet]

i need help. I have been using buff for a while now. I need to know how to change my email as my current one is going to be deactived. Please help me

[sullen ivy]

hi , today i reinstalled buf and tried to connect myself with my old acc but it says it's been frozen

i'd like to know why and how can i unfreeze it

[marsh lantern]

You can’t. Try explaining this on a ticket #open-a-ticket

[marsh lantern]

#1135607188430262293

[uneven violet]

@marsh lantern thanks for the help but that is a stupid way to set up program

[marsh lantern]

#info-and-rules

[uneven violet]

?

[rotund zenith]

when are valo gift card gonna be restocked?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[burnt cliff]

Hey I have a question about buff

I saw this was one of the ways for customer service

Are people able to use buff on rocket league that’s on ps5? If so how am I able to link my buff account for it so I can gain the coins?

[marsh lantern]

Nop

Only Windows and mobile

[burnt cliff]

Ohh I see, will there be a later update for PlayStation players?

[marsh lantern]

No info, sorry

[frosty quail]

Subject: Need Assistance with Communication Channels

Message:
Hello,

I hope this message finds you well. I've been trying to address an issue regarding my reward eligibility for completing a quest on Caesar Slots. However, I haven't received any response via email, and unfortunately, I am unable to contact you through RevU Support.

Could you please guide me on the appropriate channels or provide an alternative method to communicate with your support team? I am eager to resolve this matter and appreciate your assistance in directing me to the right platform for communication.

Thank you for your time and consideration.

Best regards.

[west quiver]

GG @frosty quail, you just advanced to level 1!

[burnt cliff]

Oh okay, thank you tho

[marsh lantern]

#open-a-ticket

[frosty quail]

Thank you

[ripe fiber]

hello, I can't see any riot cards on my marketplace its not like they are out of stock, I just cant find them

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[ripe fiber]

okay, thanks

[quasi jackal]

how i can send video?

[west quiver]

GG @quasi jackal, you just advanced to level 2!

[marsh lantern]

Go to "Best Plays", click on the "?" at the right upper corner and you have the instructions there

[quasi jackal]

I did record a clip but i cant send it

[marsh lantern]

Did you follow the steps it says when you click on "?"?

[quasi jackal]

I did record with media player

not follow the stepts

[marsh lantern]

You have to record them with Buff, not any external software

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[marsh lantern]

And follow the steps it says when you click on "?", on Best Plays, so you can upload your clips to that section

[quasi jackal]

Now im in the game but buff didnt open auto,what should i do

[marsh lantern]

What game?

[quasi jackal]

valorant

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[tiny mason]

still no cs2 ?

[marsh lantern]

Doesn't seem like it, no

[hazy cove]

hi guys why cs2 doesnt count the weekly missions

[marsh lantern]

Because it's not supported yet

[cloud spire]

Hello, can anyone give me an idea of what I can do if my account got frozen ? I contacted buff on their website, got a google document to enter my email in but after 2 weeks, my account is still frozen..

[marsh lantern]

If you've filled the form, you must wait until they can review your case. We don't handle administrative stuff here, sorry!

[cloud spire]

No one helps me, the admins are not doing anything, its the 3rd time I make a ticket and wait weeks

[marsh lantern]

The more tickets you make, more time is going to get. Please, wait patiently, we can't do anything here

They'll get to your case as soon as possible

[cloud spire]

Btw, are riot points included in buff app?

[marsh lantern]

Yes, they're out of stock atm

[cloud spire]

Ok, ty

[echo cipher]

hi! i have an issue with rl it doesnt track my game, can u help me pls

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[echo cipher]

it sent me a message error

on buff app

[marsh lantern]

What error?

[echo cipher]

ill show u

[quasi jackal]

Buff started auto but my challenges are didnt changed.Launch game screen doesnt open.What should i do?

[marsh lantern]

Restart the app and check if the challenges have updated

You can do it by changing tabs too

Because the tab won't auto refresh, you have to do it manually

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try steps above tho

[echo cipher]

oh okay thanks ur cool!

have a nice day

[marsh lantern]

You too!

[echo cipher]

thanks😁

[quasi jackal]

still dont changed

[marsh lantern]

What challenge is it?

[marsh lantern]

What mode are you playing?

[quasi jackal]

unrated

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try that

[quasi jackal]

still not working

[marsh lantern]

Try another gamemode

[mossy kiln]

how to use buff

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Play any supported game to earn points and exchange them on the marketplace for items

[somber dawn]

at this point I am assured that I wont get anything useful from buff shop for coins, cause bots are just too fast, so my question is how BUFF assures people that services such as ocean cleaning, carbon offset and planting trees are actually performed?

[marsh lantern]

First of all, there are no bots, there are more than 10 million users and there's obviously a lot of demand. If you have actual proofs that there are bots, please, send it. Second question, yes, it is assured, check https://discordapp.com/channels/442965268386283521/444188143512715264/1099354670234865744

[somber dawn]

I believe that developers didn't research that there are no bots involved in current shop situation, and even if they found bots, they wouldn't share this info... I could make one bot for myself if I would want to, its easy 🙂
Anyway thanks for the information, I guess I should make the ocean cleaner

[marsh lantern]

Please, stop spreading misinformation. I'm sure that if you could do a bot, you would've done it... If you have actual proofs, please, share it. Devs often check if there are bots on the marketplace, but there are also 10 million users (and that's a lot of demand). I understand your frustration and I'm so sorry you feel that way!

[somber dawn]

I just feel like there is no way to get any card nowadays. I understand that there are a lot of users using BUFF, however I believe that BUFF staff could think of a solution for this situation, not just "high demand - bigger price"

[marsh lantern]

Well, this is not a channel to rant or complain, so you can go to #off-topic-english. You can actually get cards, although some are more difficult than others depending on demand #1005847190385729706. If you think you have a good idea to improve the app, #open-a-ticket

[kindred arch]

your seem like an upset 9 year old ngl calm down

timezones exist

[somber dawn]

what?

come talk to #off-topic-english, this is not a place for it

[kindred arch]

sorry sometimes i do this thing where i type the wrong word, you*

[half nimbus]

hello i have problem in marketplace every time ( OUT OF STOCK )

[magic inlet]

#when_is_next_restock #870329411986149536

[half nimbus]

i now . but every day same problem out of stock and last purchased in 1 minute all gift card is not normal . I started to doubt

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[steady plinth]

What Do If The Started Game Not Found

[west quiver]

GG @steady plinth, you just advanced to level 1!

[magic inlet]

Which game and game mode

[steady plinth]

valorant

[magic inlet]

Game mode?

[lunar marsh]

Nah I saw the cards but I didn't have enough buffs, just get lucky I guess

[steady plinth]

unrated

[magic inlet]

Looks like your tracking is broken

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[humble nova]

I just completed the match masters mobile quest and my friend did it as well and he got the buffs and I didn't. Anyone explain?

[magic inlet]

Check status Task

[humble nova]

is that on mobile or desktop

[magic inlet]

You said mobile quest

[humble nova]

just making sure

what do i do after that

[magic inlet]

Check status task

[humble nova]

ot just says clicked even tho i started the task and everything

finished it too

[magic inlet]

Send ss

[humble nova]

?

[magic inlet]

ss = screenshot

[humble nova]

yeah like what of

the game or the status

[magic inlet]

status task

[humble nova]

alr

[magic inlet]

Hmm it seems you need to contact their support because Get Help says it wants to contact support

[humble nova]

ok

[west quiver]

GG @humble nova, you just advanced to level 1!

[humble nova]

how long does it take for them to respond

[long rover]

How long to unfreeze account? I've waited 1 week and haven't gotten a response.

[magic inlet]

it may take a lot longer but I have no idea how long it takes them to respond

[magic inlet]

Did you fill the form #1135607188430262293 ?

[long rover]

yes

1 week ago

[magic inlet]

When exactly did you fill this out

[long rover]

13-01-2023

[magic inlet]

it takes up to 7 business days

[lunar pendant]

mw still not tracking

[marsh lantern]

Did you send a ticket with your logs?

[lunar pendant]

i think i sent my logs yesterday

[marsh lantern]

If we redirected you to sending your logs, there's nothing else we can do here. Wait for their answer. You can keep trying restarting overwolf or even reinstalling, sorry

[marsh lantern]

#1135607188430262293

Read #1135607188430262293

I don't think so. Check every now and then to see if it's unfrozen

[clear tide]

hey why doesnt it let me play rainbow and get money/

it says start game not found or error 404 or som

[smoky pendant]

rafthecat has been warned.

[clear tide]

are u staff?

alr so the discord is no help thats good

[marsh lantern]

#info-and-rules

And R6 is down on buff

[clear tide]

when will it be fixed

[marsh lantern]

No info, as soon as possible

[crisp solar]

The spin option has not been available to me for almost a week.
Just shows a buff coin spinning in it's place.

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try that

[scarlet jasper]

bro I want v-bucks please Buff please\

[marsh lantern]

#off-topic-english

[scarlet jasper]

I have 1146 buffs

[prisma lichen]

I haven't gotten a single update on my Razer keyboard redemption in 10 days other than just the "request for my email". Nothing else. Only that in the 15 days since I first opened the ticket. I feel like I just wasted 9500 buffs.

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[unique oriole]

where do i find the recordings i have done on buff

[west quiver]

GG @unique oriole, you just advanced to level 4!

[manic seal]

in the highlight tab

[robust crane]

why does it say it cant find the start game or something

[manic seal]

which game

[unique oriole]

It’s not showing up

[manic seal]

the recordings or the tab

[unique oriole]

Yea, nothing

[robust crane]

siege

[unique oriole]

siege hasnt been working for months bro, i dont think the devs are going to fix it any time soon

[robust crane]

ok

does any other game not work for buff

[unique oriole]

PUBG, all of the CODS, CSGO

[robust crane]

ok

[manic seal]

shows any error on the highlight tab or there is no videos

thats my question

[weak turret]

hi

[unique oriole]

Just says there isn’t any videos

[manic seal]

check that you have highlights enabled

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by kyuu.t_mico#0 (Staff)

[unique oriole]

I have it enabled

[manic seal]

do you see the red dot of recording

[merry night]

Idk if its normal, but whenver i use jett and neon ult in valorant, they dont track the heashots I do using the ults compared to before.

[west quiver]

GG @merry night, you just advanced to level 2!

[unique oriole]

Yes

[manic seal]

go to overwolf/recording and check the videos folder

[manic seal]

well should be only with weapons headshots only

so maybe they fixed it

[merry night]

weird

nah cuz sometimes i do get headshots tracked

but not everytime

[unique oriole]

it is in the folder, its just not appearing on buff

[manic seal]

is the folder in the main drive, like the C: drive

[jagged linden]

when will i get an update on my card issue?

[fast pier]

how long I can wait to unfreez my acc I'm weiting 1 week at this point

[manic seal]

which card

issue

[manic seal]

7 working days usually

[fast pier]

okey it's not unfreezed what can I do?

[manic seal]

when did you fullfill the form

[fast pier]

10.1

I mean i wrote a massage on site

to the buff support

[jagged linden]

i got 2 $5 riot cards yesterday and theyre both the same card numbers

#support-en message

how will i be notified about my issue?

[quick ferry]

how can i get rid if the notifications popping up

[manic seal]

you have to fullfill this #1135607188430262293

[fast pier]

okey thenks

[west quiver]

GG @fast pier, you just advanced to level 1!

[manic seal]

did you redeem 2

[manic seal]

with premium or disabling buff on the game

[jagged linden]

i cant redeem them both, they are the same code

[manic seal]

yes i mean, you bought 2 from the marketplace

[quick ferry]

how can i do that

[jagged linden]

yes

[manic seal]

go to buff, go to premium page and click on buy

[manic seal]

can you send a screenshot of the transaction history

[jagged linden]

where can i find that

nvm

[manic seal]

in your profile

[jagged linden]

its only showing one transaction, but i have two in my inventory

[manic seal]

so you bought one

thats the reason

showing 2 in the inv its just a bug

its the same card

since you bought one

[jagged linden]

okay, add item archiving to the list please

[manic seal]

you can suggest them in #open-a-ticket

[quick ferry]

it just randomly started and idk how to stop bc i do not need this

[manic seal]

wym

[quick ferry]

i dont know how to stop notifications without using premium

[manic seal]

with premium or disabling buff on the game

[quick ferry]

how do u disable it

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

there

[quick ferry]

ok ty

[charred crane]

why cant i buy a giftcars

why does it say i need a higher lvl lol

[paper obsidian]

does anyone know exactly when the marketplace restocks?

I know it restocks once at 4:30 PST but I think it restocks more than once a day right?

[flat mango]

i cant create account

[manic seal]

you need at least to be bronze

[manic seal]

any error?

[charred crane]

lol

[flat mango]

on my phone it says network but on my PC it loads then stops

[west quiver]

GG @flat mango, you just advanced to level 1!

[manic seal]

try another network like mobile data

[flat mango]

it still doesnt work

[unique oriole]

How long did it take you to get 9500

[neon condor]

its not tracking my games

[unique oriole]

Rip

[neon condor]

if anyone knows how to fix that let me know

[unique oriole]

If it’s R6, buff doesn’t track it

It’s not going to be fixed anytime soon

[neon condor]

for the challanges

[unique oriole]

Yea, BUFF doesn’t work on R6

[neon condor]

oh ok thanks very much for the info

[runic imp]

Hello, I came here for help because Buff randomly popped up today on my computer when I did not install it. I tried to delete the app but it popped back up. Does anybody know how to uninstall it?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by kyuu.t_mico#0 (Staff)

[sleek swallow]

is r6 challenges working again?

[prisma lichen]

I hate to say it, but that doesn't help. I'm not getting any updates on the ticket. It's been way too long. 😭

[prisma lichen]

I have no clue tbh. If I had to guess, about a year of intermittent gaming and half that playing hours a day consistently, "maybe" less.

[marsh lantern]

When was the last answer?

[marsh lantern]

R6 is down on buff

[raw heart]

the promo code IGNBFF150 from IGN doesn't seem work. Buff says it's expired but IGN says it hasn't.

[foggy thunder]

Are there any valorant gift cards coming soon in the marketplace cause i can't see nay

?

[teal anchor]

I didn't get my triple welcome bonus....

[broken bear]

i have seen the same stock for months i downloaded buff to get gta 5 but it is not in the shop

[mossy kiln]

i am not able to see riot gift cards in the shop

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[mossy kiln]

when will it reappear in the shop

[charred crane]

same question

[magic inlet]

No eta, sorry

[magic inlet]

No eta, sorry

[mossy kiln]

how do i connect my buff to clash royal on bluestacks?

[magic inlet]

You must have the same account with the same link (Verify)

[mossy kiln]

yes but i cant see clash royal in buff app in bluestacks

[magic inlet]

Click Rewards -> Games -> and scroll down

[mossy kiln]

👍

[west quiver]

GG @mossy kiln, you just advanced to level 4!

[low saffron]

um my siege aint tracking and just says "game not tracked" and i have no clue on how to fix it

[marsh lantern]

R6 is down on buff, sorry

[low saffron]

is there an eta when its back??

[marsh lantern]

No info

[eager narwhal]

10$ Steam Gift card no longer in the shop anymore ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[mighty schooner]

is there a issue with gaining xp on apex or is it super rare

[marsh lantern]

It should be fine

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[mighty schooner]

it is running and i am gaining buff coins but i played like 8 games and got 18 xp in one and 0 in the rest

[marsh lantern]

Try the steps on the bot

[grand cosmos]

I need help it keeps showing frozen account not allowed but i never maked any account'

[magic inlet]

#1135607188430262293

[grand cosmos]

how to know if my acc has been unfreezed or not ??

[magic inlet]

just sign in

[grand cosmos]

thanks

[tropic sage]

I started doing a challenge on my phone but then it disconnected me from the app will it still count or should I stop?

[marsh lantern]

What challenge?

Give more info pls

[tropic sage]

The raid shadow legends one where you need to get to gold 2 in the arena

[marsh lantern]

Afaik you can leave the app and everything

As long as you reach the goal following the steps it told you, it should be fine

[tropic sage]

Thanks

[glad lagoon]

how to make sure that when you start curse forge the buff game does not start

[magic inlet]

Are you talking minecraft ?

[glad lagoon]

yes

[magic inlet]

#964252567699857448

[magic inlet]

no mods

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[reef hinge]

why i cant see valo cards ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[slender spoke]

why cant I create an acount?

[marsh lantern]

Give more details, please

[slender spoke]

When I click crearte account and put my login email and password It shows the loading screen then goes back to the create an account page

@marsh lantern

[smoky pendant]

kylosebgamingyt has been warned.

[marsh lantern]

Send ss

[slender spoke]

k

then goes back to the same page

[marsh lantern]

Try another network, like another wifi or mobile hotspot

[slender spoke]

so like my phone hotspot

[west quiver]

GG @slender spoke, you just advanced to level 1!

[marsh lantern]

I'll delete the picture bc it has your info

[marsh lantern]

Yep, try that

[slender spoke]

ok

still doesnt wortk

[marsh lantern]

Try closing overwolf on your task manager and open buff again

[slender spoke]

k

still noithing

[marsh lantern]

It might be your ISP blocking the connection. Check if you're able to enter buff.game on your browser

[slender spoke]

wait

Ok

thats what it said

eero is my wifi

[marsh lantern]

It's probably your ISP blocking the connection, so try contacting them and explain them the issue

[slender spoke]

whats ISP

[marsh lantern]

Internet service provider

[slender spoke]

oh

should I try a vpn?

[marsh lantern]

Nop, that's against ToS

[naive rapids]

Hello

[slender spoke]

y

[naive rapids]

does buff work on ios?

[marsh lantern]

On mobile, yes. But not on mac

[naive rapids]

i’m on my iphone 14

[marsh lantern]

It works there, yep

[naive rapids]

how do i use it

what do i do to use it

i tried downloading but how do i use it

[marsh lantern]

Install it, go to "Rewards" -> "Games" and link any supercell game, or play minigames to earn points. You can also do quests that appear in the "Lounge" tab

[slender spoke]

whats overwolf?

Cuz I downloaded fn tyracker

and it downloaed all of these

[naive rapids]

bro it doesn’t open

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000176825-what-is-overwolf-

[marsh lantern]

Wdym?

[marsh lantern]

Download it from the app store

That's the .exe for computer

[naive rapids]

oh that makes sense

[slender spoke]

if I uninstall overwolf will fn tarcmer get unintstalled

[marsh lantern]

Yes

[slender spoke]

..

i dont want it tho

ITs just epic games launcher

bt worser

worse

[marsh lantern]

These apps, including Buff, use Overwolf's trackers to track your gameplay

So it's necessary

[slender spoke]

..

[west quiver]

GG @slender spoke, you just advanced to level 2!

[slender spoke]

well buff isnt working

if i click sign in with discord nothing happesns

or google

[marsh lantern]

It's probably your ISP blocking the connection, so try contacting them and explain them the issue

[slender spoke]

i cant

idk how to

[marsh lantern]

Call them

[slender spoke]

...

idk there number

[marsh lantern]

Users have had this issue before and it was their ISP. After contacting them, it was fixed

[marsh lantern]

I can't help you there, use Google

[slender spoke]

i dont use google

its crap

[marsh lantern]

Okay, then don't use it

[slender spoke]

it says "sorry it has not vbeen possible to connect your call"

[marsh lantern]

We can't help you here with that

[slender spoke]

then what do u expect me to do

[marsh lantern]

Contact your ISP

And don't spam

[slender spoke]

wasnt spam

..

how do u expect me to contact them if i cant

[subtle marten]

No one s except anything from u , it s ur prbl uk

[mossy kiln]

how to check is my account is cuccessfully connected to clash soyal account?

[slender spoke]

i dont understasnd anything u just said

[marsh lantern]

This is external to Buff, so try contacting your ISP, maybe on Monday, I really don't know

[subtle marten]

Make an effort , u sound very limited

[marsh lantern]

Maybe they have online chat, another phone number

Google them

[slender spoke]

i did'

[mossy kiln]

casue i have verifyed it on bluestacks and was playing on moblie with on buff installed

[slender spoke]

but it wont connect

[marsh lantern]

It should say "verified" on the app

[mossy kiln]

it is

saying verifyed

[marsh lantern]

Then it's linked!

[mossy kiln]

but my progress was not tracked

if i keep my buff on, on my pc and play clash royal on my pc will it track my progress?

[marsh lantern]

I don't know about that, I read someone that said that it did track, but I don't know for sure, sorry

[mossy kiln]

should the app kept on while playing or smth?

[serene ginkgo]

No, that shouldn't be the case

I suggest #open-a-ticket and asking someone from our dev team to check your account

[mossy kiln]

ok will do...

[slender spoke]

I made an acc on my phone

now ill try to log into it

[mossy kiln]

ok..

[slender spoke]

nope

[mossy kiln]

wat

[marsh lantern]

I've been telling you it's most likely your ISP, so unless you contact them and ask them to help you, you won't be able to log in...

[slender spoke]

My dad told me its not

i asked him to help me

[river wedge]

I got 2 questions:

1. Can you access the marketplace on mobile?
2. How do you install achievement tracker on mobile for games like: Clash of Clans, Clash Royale, Brawl Stars, etc...

[serene ginkgo]

Unfortunately, we aren't really able to help much more with your issue since it seems to be a technical issue

I would suggest #open-a-ticket

[marsh lantern]

1. Yep, you can. - 2. Link your supercell accounts and play!

[serene ginkgo]

Where if you send your overwolf logs our devs can try to check your case

[subtle marten]

Omg if ur dad said so 😨

[exotic lark]

guys someone knows why i complete a mission but buff doesnt count in the misson tab (i cant get the reward)

[marsh lantern]

What game and mode?

[exotic lark]

fortnite trio i had to do 10 kills in one match i done it but the game doesnt count

[marsh lantern]

Change tabs (go to lounge and go back to challenges for example) and check if they've updated

[exotic lark]

i tried that

[marsh lantern]

Did you earn points after the match?

[exotic lark]

yes

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[charred crane]

i fixed this by turning on overwolf overlay

i turned it off because it was getting annoying

but when u turn off

games dont get tracked

also how long does it take for buff premium to be processed?

[manic seal]

instant

to 24hrs

normally is instant

[charred crane]

what if i dont recieve it n 24 hours

[manic seal]

send a ticket #open-a-ticket

[charred crane]

ok

[red tide]

do these 2 add up?

[magic inlet]

nop will be separate

[steady plinth]

Is there anything to know about Riot Cupon?

[quasi jackal]

Is buff working cs2?

[red tide]

ok thx

[alpine stream]

hoqw to delete

[foggy patio]

are servers down? I've got logged out and cannot login back

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by kyuu.t_mico#0 (Staff)

[manic seal]

they are not afaik

restart overwolf and try again

[foggy patio]

I did, cannot loggin

but only to buff, other overwolft apps are working fine

[grim kernel]

When will the steam 10 dollar code arrive?

[unique oriole]

Dang bro, that sucks. I recommend just getting the gift cards since those work

[steady plinth]

@marsh lantern Is there anything to know about Riot Cupon?

[magic inlet]

sign in with your email and password

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

CS2 is not supported yet

[grim kernel]

When are the steam dollar codes?

[magic inlet]

No eta, sorry

[grim kernel]

eta ?

[magic inlet]

Eta = Estimated time of arrival

[foggy patio]

somehow restarting over and over finally worked xd

[smoky pendant]

.szabek has been warned.

[spring dagger]

is it possible to close this popup because I claimed it already?

[analog hare]

so who do i ask about the buff premium membership? i purchased it a week ago and its still not on my account

[marsh lantern]

#latest-news message

[marsh lantern]

#open-a-ticket

[spring dagger]

thx

[analog hare]

thank you

oh yea ive already done that twice this week and still have not heard anything back about it

[wary abyss]

does it track my points whilte i play

[marsh lantern]

Sending one is enough, an answer can take 3-5 business days

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[marsh lantern]

What game?

[wary abyss]

roblox

[marsh lantern]

Roblox only gives XP, not points

[wary abyss]

does fortnite give buff points

[analog hare]

well since its been a week how do i go about refunding me the money? bc i paid for the year

[wary abyss]

?

dues fortnite give buff points

[analog hare]

yes

[wary abyss]

ok

[analog hare]

little bit at a time. has daily and weekly challenges too

[wary abyss]

can buff be installed on consoles

[analog hare]

dont think so. my buddy tried it

[wary abyss]

ok

[marsh lantern]

We don't handle administrative stuff here, sorry, you must wait they help you on the ticket. Check bot below

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[analog hare]

never got a confirmation email of ticket being opened

[west quiver]

GG @analog hare, you just advanced to level 1!

[marsh lantern]

When you sent the ticket, did you receive an email saying "Your request (xxxxx) has been received"?

[analog hare]

nope.

[magic inlet]

and did you check spam folder ?

[analog hare]

ok i found the one this morning there. checked couple days ago and nothing was there from the first email sent. just came through this morning lol thank you

[stuck hatch]

How do i get my hands on a riot giftcard??? For me they reset at 01:00 and they sale out pretty fast. Anybody got any tips?

[marsh lantern]

#870329411986149536

[magic inlet]

You must be faster than other BUFF users

Prepare your email -> Wait for restock time #870329411986149536 -> Quickly click on the card you want and click on the price -> Open the email, copy the verification number and paste it back into the marketplace -> If it confirms ✅ that you got the card, you have it in your inventory or in your email if you got error: oops ... you didn't get the card

[magic inlet]

? Send ss

[steady plinth]

I don't want to harass any staff anymore, but I'm interested to know what you guys know about the Riot coupon, the reason I'm so stressed about it is because they could redeem it, I just have to stay up until 1 a.m., which is mentally too much for me, but I'm sticking with it

[magic inlet]

you are not bothering us but breaking the rules, for which you have already received one warning #info-and-rules

[frozen ocean]

Hey, sometimes I don't get the xp progress to my buff pass how do i fix that?

[steady plinth]

okay

[steady plinth]

oh

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[crystal fjord]

i didnt knew that

welk thank u bro

i wanna ask btw

what the controle app is supposed to do ?

[steady plinth]

so what did i do

[mossy kiln]

how much time does it take for BUFF's staff to reply to the raised tickets?

[tired canyon]

Abt a week

Give or take

[magic inlet]

An answer can take 3-5 business days

[mossy kiln]

my game(clash royal)is verified in the app (on bluestacks) but when i play on my phone it is not tracking progress....when i try to play clash royal on bluestacks it does not get on

in short i have buff on bluestacks (with account linked) and game on mobile but progres not tracked

[charred crane]

is it abnormal to not receive premium after 5 hours

after paying

[manic seal]

is it the same clash royale account

[manic seal]

it can take from instant to 24hrs

[magic inlet]

wdym

[charred crane]

yea i remember but u said it usually is instant

[west quiver]

GG @charred crane, you just advanced to level 1!

[mossy kiln]

yes i copied the invitation link from mobile and pasted on bluestacks

[charred crane]

ill just wait until tomorrow to see

[steady plinth]

?

[manic seal]

restart overwolf and see if you have it

otherwise send a ticket after #open-a-ticket

[manic seal]

and its not tracking on bluestacks nor in your phone

[mossy kiln]

i dont have buff on my phone cause it is not turning on, on my phone casue i have android9.0

[charred crane]

i ahve it now thx

[mossy kiln]

i have same buff account on bluestacks and on pc and same account of clash royal and linked

[manic seal]

and it doesnt track the endless challenges?

[mossy kiln]

it did show 20% completed but nothing after that

[charred crane]

if i unsubscribe right now does the subscription end or it ends next month

[mossy kiln]

i have raised a ticket about the app not working on my phone

should i also make a ticket for progress not being tracked?

[gloomy pendant]

someone know why i dont have fortnite on store?

[charred crane]

i dont thin k they have vbucks gift cards

[west quiver]

GG @charred crane, you just advanced to level 2!

[gloomy pendant]

oh but the ad said that

ty

[marsh lantern]

You can only see items redeemable in your region and global, and afaik vbucks are US only atm

[mossy kiln]

soo i cant see riot cards cause i am in india of AP region?

[regal solar]

I have been playing seige and when ever i finnish a match it keeps saying match was not tracked

[magic inlet]

R6 is down on BUFF

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by lukskubik#0 (Staff)

[mossy kiln]

But atleast i should able to see the cards out of stock

Like amazon or steam carda

*cards

[magic inlet]

both cards cannot redeemed in AP region

[mossy kiln]

Then wats the point of collecting buff coins in AP region??

[mossy kiln]

These are visible in the market but riot are not

I can see these cards out of stock

Or not available in my region

[granite owl]

dude siege dosent work

with buff

[magic inlet]

You must read the description of the card

[magic inlet]

R6 is down on BUFF

[granite owl]

then why does it say its active

[magic inlet]

where

[granite owl]

on game status

it says its online

[magic inlet]

It is tracking API overwolf status

[granite owl]

oh

when well r6 be back up

[magic inlet]

No info, sorry

[granite owl]

ok thank you

[tight heath]

are valorant points not available anymore?

[sand crown]

When will there be Riot cards?

[charred crane]

same question

[sand crown]

same question

😂

[charred crane]

someone answer

[sand crown]

some one ????

[charred crane]

xdd

[magic inlet]

@charred crane @sand crown Please be patient and wait for someone to answer you and please don't use this channel in chatting

[sand crown]

ok 👍

[west quiver]

GG @sand crown, you just advanced to level 2!

[charred crane]

ok

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[hollow hare]

how can i unfreeze my account

i checked on the website and there are no answers

on the FAQ's

[magic inlet]

Send ss with error message

[magic inlet]

#1135607188430262293

[hollow hare]

thanks

[sharp stirrup]

It has been more than 7 business days and my account is still frozen

please do something about it

[marsh lantern]

Unfortunately, we can't do anything about that here

You have to wait for them to review your case

[sharp stirrup]

hmm

[west quiver]

GG @sharp stirrup, you just advanced to level 1!

[sharp stirrup]

ok

[marsh lantern]

We don't handle administrative stuff here, sorry

[sharp stirrup]

can you at least inform them about the situation...

[marsh lantern]

No, we don't have contact with them

Please, wait patiently!

[sharp stirrup]

ok

[prisma lichen]

(Just got online now)
Last "update" I got was them asking for my email, and tbh, that's not really an update. That was 11 days ago, and I submitted the ticket 16 days ago. It shouldn't take this long, and it definitely shouldn't take this long for me to get an email confirming info for how to get my Razer keyboard delivered.

[marsh lantern]

I’m so sorry about that, but we can’t do anything about your issue here, they have to solve it via ticket

I’m sure they’ll help you out

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[charred crane]

im lost on the second step

i signed up, and what do i do now

pls help

[charred crane]

can u help me

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

What?

Wdym?

[charred crane]

the id

on xxxx

[marsh lantern]

What’s your issue or your question?

[charred crane]

i cant find valo giftcard on my market

its not out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[charred crane]

i cant see it

[marsh lantern]

Read that bot

[charred crane]

oh so u got that problem too?

[marsh lantern]

Everyone does, yes

[charred crane]

alr

ty

[marsh lantern]

You’ll see it again once it’s back on stock

[charred crane]

can i become a mod

maybe

[charred crane]

ty

[signal torrent]

When does the shop refresh

[alpine robin]

When will I be able to buy a riot or amazon or any giftcard of that sort? I have been looking a few times a day, almost everyday for one year and a half in the store for such giftcard to be available. I haven't managed to find one, not even once. I have gathered in total 8k buff points. How much longer do I have to wait? Even when you had the ones that were only for premium users, when I activated my premium elite for 3 days/premium for 14 days, it didn't work (it seems I bought these ones for nothing, since they didn't do anything and got consumed after usage)

[sullen coral]

when the steam cards will be in the store?

[sullen coral]

i agree with you man

[manic seal]

well they restock everyday and once to thrice times

[alpine robin]

ok, when exaclty should I look out for such restock? Do you understand that I have 8000 buffs, cause I didnt see any restock, just "last bought 2 hours ago" or some bs like that. Why do I even need to know that information, cause its not even accurate. Could you also tell me why the temporary premiums I bought are not taking effect when using them? As I said this prevented me from buying the premium gift cards. Please refer to all the points I mentioned!

[manic seal]

#when_is_next_restock #870329411986149536

and about premium after applying check if you get the premium

otherwise restart overwolf

[pastel moth]

so my buff account hasn't tracked any matches

[thick hearth]

It can’t verify my clash of clans(ping me if u can help)

[rigid jasper]

me too but just in rainbow six siege

[prisma lichen]

Hopefully it gets solved soon. I went through a lot to get it, and everything else I've gotten has been immediate or was quickly resolved.

[surreal sun]

Hey my account is frozen im just wondering how to unfreeze it

[silk river]

how long does it take for premium to activate after i purchased it

[surreal sun]

??

[silk river]

i bought it but it says i have regular

[tired canyon]

Give it a day

[surreal sun]

no sry that was about my question

[manic seal]

#1135607188430262293

[manic seal]

restart overwolf

if you still dont have it, wait 24 hrs

[surreal sun]

thank you

how long will it take to unfreze?

I filled out the form

[manic seal]

in the form says 7 working days

[mossy kiln]

what are the options of gift cards for india, AP region?

which all gift cards are available for india?

that can be actually redeemed

[manic seal]

the ones you see on the marketplace and global can have some restictions; Theres not a list since companies doesnt provide one

[mossy kiln]

soo i dont see riot card .... is it that it is not available for my region

[manic seal]

well theres a global riot card

its out of stock

[mossy kiln]

i know

[manic seal]

but afaik global one doesnt work in ap

[mossy kiln]

but is that the reason i cannot see the card?

[manic seal]

no

global cards are global

everyone can see global cards

if its not there means thats out of stock

[mossy kiln]

oh...

but what all can i reedem and actually use from the marked place

[manic seal]

the ones you see on the marketplace and global can have some restictions; Theres not a list since companies doesnt provide one

[mossy kiln]

so there are none?

[manic seal]

if you dont see none rn so yes, theres not a card for india rn

[mossy kiln]

then i there any benifit of me using BUFF

[west quiver]

GG @mossy kiln, you just advanced to level 5!

[manic seal]

you can wait until they restock a global card or a card of your region

[mossy kiln]

ok

[bleak roost]

does anyone know how the buff and free cash thing works?

[fervent sonnet]

Hi can anyone tell me why I can't see any valorant gift card in the store? Is it a bug?

[mossy kiln]

its out or stock rn

[scenic latch]

hi

[fervent sonnet]

it might be but it doesn't even SHOW the gift card...

[paper obsidian]

check if your filter is set to hide out of stock

[fervent sonnet]

no i have no sleected filter...

i live in UAE... does that make a differnece ?

[teal flax]

it says on the website genshin is on it but i cant find it could use somme help

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Please describe more information

[teal flax]

it says on the avalible games buff site that genshin is a buff point valid game but i cant find the chalnges

[magic inlet]

Not true I don't know where you found it this game is only for XP

[teal flax]

ok but how ddo i look at the xp?

[magic inlet]

Once you leave the game, you will gain XP (depends on how long you have been playing)

[teal flax]

ok thank you

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[fervent sonnet]

alright thankyou staff :))

[stuck hatch]

where did the riot gift cards go?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[stuck hatch]

what are tiers and how do they work?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[marsh lantern]

You get SP by playing event-based games

[stuck hatch]

i dont understand this screenshot at all

SP??

[marsh lantern]

You can check your level on your profile

[stuck hatch]

Owww

i tink i get it

[marsh lantern]

The more tier you have, more % of earnings you’ll have after every match

[stuck hatch]

and event based games are that just the games with quests

[west quiver]

GG @stuck hatch, you just advanced to level 1!

[marsh lantern]

Check bot below

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

You can check them there

[stuck hatch]

and how fast do you gain these Sp things

[marsh lantern]

Check before and after one match how much you’ve earned, I think it’s a fixed quantity

[stuck hatch]

okay

[charred crane]

Do you receive complaints from here?

[marsh lantern]

You can complain or rant in #off-topic-english - this channel is used to help people with questions/issues about the app

[charred crane]

I have a problem, I want to open an account in the buff, but every time it says either token or frozen account not allowed exception, can you help me?

[marsh lantern]

#1135607188430262293

[west quiver]

GG @halcyon cosmos, you just advanced to level 1!

[halcyon cosmos]

Hello ...

Can someone explain to me, what`s "KDA more than 3.00" means ...

[marsh lantern]

https://www.statology.org/kda-calculator/

KDA = (kills + assists) / deaths

That has to be 3 or more

[subtle otter]

Where are the riot gift cards?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[subtle otter]

👍

[north bolt]

how to fix?

[magic inlet]

#latest-news message

[smoky pendant]

becky_andrew was softbanned.

[radiant imp]

hi i bought a logitec gift card and it says the code is wrong

[marsh lantern]

Are you putting the code once you're making the purcharse?

[radiant imp]

im putting it in the while the stuff are in the cart

[marsh lantern]

If the product was released 6 months ago or less, the code won't work. Make sure that's not the case!

[radiant imp]

no i use one code before n the same keyboard and it worked

[marsh lantern]

Are you trying to put 2 codes on the same cart?

[radiant imp]

yes

dosnt work?

[marsh lantern]

Only 1 code per cart

[radiant imp]

ouhhh

ok thank u

[shut thistle]

where are all the marketplace items ? i can only plant a tree or protect wildlife habitat etc. XD eventually i can buy an avatar to buff

[marsh lantern]

You can only see items redeemable in your region and global - also, some items are out of stock even if you can't see them

[radiant imp]

when are riot cards coming back in germany btw..?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[shell pollen]

I fill up the unfrezze from but after 7 day any email did not come

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry!

[shell pollen]

ok thnx

[west quiver]

GG @shell pollen, you just advanced to level 1!

[summer kettle]

I want to earn vp in valorant but I can't see it in the market

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[summer kettle]

It doesn't even appear to be in stock

[marsh lantern]

Read the bot, pls

[lunar pendant]

so is the amount of buffs i get in get does that go to my tier or no

[marsh lantern]

^

[marsh lantern]

If you play event-based games, you'll get SP after every match. That SP will increase your tier level

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[summer kettle]

ı read but ı habe one more question this is dosen't seen in stok but i can see 5$ amazon code

[marsh lantern]

Because RP is out of stock and there's api issue

[summer kettle]

what is api,When will the problem be fixed?

[marsh lantern]

I think that's explained on the message about, and there's no ETA on when it'll be back #when_is_next_restock

[summer kettle]

thanks

[remote light]

I need help with a purchase

[marsh lantern]

What's up?

[remote light]

I’m not getting a validation code sent to my email when I redeem some buff points

[marsh lantern]

Check spam

[remote light]

I fixed the problem mb

[summer kettle]

I got 23 kills in Valorant, but it was not added to the weekly missions

and It works in the background but no points are received

[west quiver]

GG @summer kettle, you just advanced to level 1!

[ruby shore]

I played like 3 games and got this every time

[marsh lantern]

Restart the app and check if it updates

[marsh lantern]

R6 is down on buff atm

[ruby shore]

Aww man

[summer kettle]

it doesn't work

[solemn escarp]

In which game mode are the missions in Valorant?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[summer kettle]

bro it doesnt work

[marsh lantern]

What mode are you playing?

[summer kettle]

spike rush and unranked

[marsh lantern]

Send ss of your overlay settings on overwolf, as shown in the gif above

[marsh lantern]

Are you earning points after the match?

[summer kettle]

no

[marsh lantern]

Send ss of your transactions, pls

[summer kettle]

match history?

[marsh lantern]

No, transactions on buff

To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

[summer kettle]

Moreover, points do not accumulate in the back.

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try that

[bleak roost]

anyone know how the buff x freecash reward thing works? im not getting my 1000 buffs

[marsh lantern]

It might need to be a new account

You can send a ticket asking about this tho #open-a-ticket

iOS or Android?

You can't get RP on iOS due to Apple's restrictions, so sorry

Try it on PC

You can uninstall any Overwolf app that you don't want, but Buff pop-ups can be closed in a few seconds without affecting your game

Ctrl + Alt to get your cursor back to close the window

It says on the pop-up

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by alifdz#0 (Staff)

[marsh lantern]

You can try those steps too

[smoky pendant]

fuzznas#6918 was softbanned.

[dense trail]

i played cs all day got all that the challanges asked but it didnt count

[clear terrace]

why i have always fraud error on rocket league?

[west quiver]

GG @clear terrace, you just advanced to level 4!

[marsh lantern]

CS2 is not supported yet

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by alifdz#0 (Staff)

[dense trail]

well where does it state that XD

[clear terrace]

i played 5minute

[dense trail]

and how do i know which game is supported then?

not quite obvs if the app shows games and they aint supported kinda scam in my opinion XD

[clear terrace]

I played for the time needed for a rocket league game. Could this be because of backesmode?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[void urchin]

can you not buy valorant gift cards anymore

[magic inlet]

Marketplace ? They're out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[void urchin]

its only amazon

and u need premium

[magic inlet]

#support-en message

[void urchin]

this is the channel mate

[magic inlet]

click ^

[void urchin]

no

[scarlet birch]

Hello, I recently started using your application, I saw that previously you could buy valorant points, now they are not in the store, please tell me whether they will be available someday or not?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

No eta when will back

[scarlet birch]

sorry, I'm bad at English, I don't understand if this will come back or not 😅

[magic inlet]

We don't know when the Riot card will return

[scarlet birch]

oh, sorry, I didn’t know that they weren’t there now, I just started playing Valorant a week ago, I’m not very experienced yet, thank you very much for the quick answer

[magic inlet]

This is an API problem because the card is out of stock, once the Api is resolved the card will back marketplace

[scarlet birch]

thx

[west quiver]

GG @scarlet birch, you just advanced to level 1!

[lunar pendant]

i hope someday no matter what game u play it will give out buff points

[marsh lantern]

#off-topic-english

[weary grail]

My account has been "Account Deactivation due to inactivity" in 29. nov. 2022, is there a way i can reopen it or??

[lunar marsh]

after playing for maybe 2 hours i got 0 xp

from a overwolf supported game

[glossy jay]

probably falls under the same for frozen account #1135607188430262293 message

or you could #open-a-ticket

[glossy jay]

what game

[lunar marsh]

war thunder i usally get like 1k xp after i close it

[glossy jay]

you can try these starter troubleshoot steps mentioned here #support-en message

[haughty knoll]

does buff suport cs 2

[hidden jasper]

🖐️🖐️

[lunar marsh]

didnt work still getting 0 xp

[mighty sedge]

Am I just not good at math or there is really a problem here ?

[tame grail]

buff app is on my taskbar but its not displaying on my screen for some reason i restarted my pc it still doesnt

work

[visual summit]

im still trying to figure out if it realy pays out

[manic seal]

nope

[manic seal]

which game

[manic seal]

wym

[manic seal]

do win+p then pc screen only

[manic seal]

yes

[visual summit]

no like gift cards

[manic seal]

yes

i meant gift cards

[tame grail]

thx

[vagrant hull]

hello

are there vbucks in buff ?

[lunar marsh]

War thunder

[manic seal]

sometimes

[manic seal]

do you play with mouse and keyboard

[lunar marsh]

yes

[vagrant hull]

oh cause like i found nothing interesting no vbucks no nitros...

[tame grail]

On the best plays video submission I submitted my best plays clip last sunday and now that last week just ended does that mean my video is in this weeks competition or last weeks?

[wary abyss]

how much oints do i get for playing fortnite

points*

[humble slate]

Nah i need help rn

[left isle]

is r6 working for buff

[magic inlet]

It depends on how you played

[magic inlet]

R6 is down on BUFF

[magic inlet]

What's going on

[humble slate]

cuz i had an offer, i had to purchase something then i didnt get my buff points

[pearl field]

hi, ı have 1600 buff poınt how can ı buy valorant poınt?

[mighty sedge]

In the first screen It shows I have 34.50 buffs but in the second I have 1000

[magic inlet]

If you made a quest offer
Click on the 3 dots where it says "complete quest" and check if you can ask for support there

[humble slate]

ty 🙂

[magic inlet]

If you don't see a Riot Access Code Global card or in your region, it means the card is out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[winged tide]

why is there no riot gamepass in the marketplace?

it was there until yesterday

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[dreamy barn]

hello, my account is frozen but i dont even remember creating one, help D:

[serene ginkgo]

#open-a-ticket

[dreamy barn]

oke oke

[tame grail]

i have a question about the best plays competition. If i submitted a video last sunday does that mean my video is available for other players to vote for this week or last week cuz it says on the desc to vote for 5 plays to be counted into the next competition. Just need to make sure

[marsh lantern]

Probably this next but no info

[tame grail]

ok

[tight kindle]

this launcher if i keep play it pay me real cash ?

[marsh lantern]

You earn coins that you can exchange for items on the marketplace, but you can’t exchange it for real money

Check your marketplace to see what’s available

[tight kindle]

items like what?

[marsh lantern]

Check your marketplace

Some items are out of stock even if you can’t see them

And you can only ser items redeemable in your region and global, so there are regions with more items than others

[tight kindle]

thats it profile pictures

[marsh lantern]

Some items are out of stock even if you can’t see them

#when_is_next_restock #870329411986149536

Check those channels too

[tight kindle]

no valo points gift cards or robux

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[marsh lantern]

#when_is_next_restock #870329411986149536

And you can only ser items redeemable in your region and global, so there are regions with more items than others

Some items are out of stock even if you can’t see them

You’ll see them once they’re back on stock

[tight kindle]

thats sucks

[real gyro]

guys

there any codes?

[marsh lantern]

#when_is_next_restock #870329411986149536

[charred crane]

Can I buy a Valorant card with these points or is it not enough?

[echo cipher]

not enough

[west quiver]

GG @echo cipher, you just advanced to level 1!

[charred crane]

ok

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

what

enough?

[marsh lantern]

Check RP's price once they're back, but afaik it's 1200 points and you only have 186

[real gyro]

promo codes...

[marsh lantern]

Then no

[rigid jasper]

pls fix r6 is a good game

[supple delta]

what does no token provided mean when im trying to sign up?

[marsh lantern]

#open-a-ticket

[split oxide]

When will they be back?

[magic inlet]

We don't have any information on when R6 game will be tracked again

[rigid jasper]

okay no problem since it's been several months already I wonder when it will be back

[magic inlet]

like I said, we don't know

[magic inlet]

No eta when will back

[rigid jasper]

okay thank you anyway for the answers

[smoky pendant]

zedde has been warned.

[mellow river]

please add warzone and call of duty modern warfare 3 it does NOT work

[west quiver]

GG @mellow river, you just advanced to level 1!

[magic inlet]

Game WZ2, MW3 is added and supported

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[charred crane]

how do I get rid of this popup permanently?

I have to close and reopen buff a bunch of times and hope it gives me another closeable popup

[tired canyon]

Have you clicked outside the ad box?

[charred crane]

yes

[mellow river]

sorry to say it but it is not supported it does not track my challenges and the warzone that is active is the warzone from 2019 try fixing it$

[charred crane]

didn't work

[mellow river]

restert computer happens to me all the time

restart

[magic inlet]

#latest-news message

[magic inlet]

WZ2, MW2 and MW3 have been added and supported since the Monster challenge contest a month ago

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[charred crane]

but I already made a ticket long ago and they told me the issue was fixed

[magic inlet]

When was the last time they responded to you

[charred crane]

jan 13

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by lukskubik#0 (Staff)

[magic inlet]

please check the status of the ticket

[charred crane]

I did and I made a new one

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

ty

still remains solved

[magic inlet]

what did you make new?

[charred crane]

I made a new ticket

[magic inlet]

No, you should have told me what status was your ticket

[charred crane]

oooh

srry

[charred crane]

but yeah but the status was solved