support-en

[dawn sequoia]

CS:GO, competition mode

[magic inlet]

CS2 is not supported yet

[magic inlet]

and these are old CS1 tasks

[dawn sequoia]

So will CS2 be supported?

[magic inlet]

Afaik CS2 is only XP

[magic inlet]

Yes from buff coins, but we don't know when 🤷‍♂️

[dawn sequoia]

Ok. thank you for giving wisdom

[celest fractal]

what the modes supported on mw2 and cod mw3 ?

because its not tracking anything no xp or points

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[magic inlet]

and status is Online on Overwolf, so your tracking should work

[viscid dome]

hey hey

[west quiver]

GG @viscid dome, you just advanced to level 1!

[viscid dome]

pls tell me how to get buff coins fast

i get it very slow

i want like around 10k buff coins

but have in 100 dreds only

[marsh lantern]

Play more, use boosts

There is no magic trick

[magic inlet]

Complete challenge, Play games supported that are buff coins, Quest on mobile, Spin, Buff pass etc.

[viscid dome]

also guys why riot gift card out of stock for this long ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[fair cipher]

Hi, some days ago i logged buff account into my cousins pc who lives far from my place and tried to purchase a steam card. From yesterday i am having login issue at my home. I already opened a ticket and emailed BUFF support through email. Can anyone assure me that will i get my id back safely. I am a premium elite user with 6500+ BUFF points in my account. What should i do now? Plz help

[magic inlet]

Unfortunately we can't do anything about it you have to wait for a response from BUFF support

[smoky pendant]

lambrox#8027 was softbanned.

[charred crane]

i won the 10k robux giftcard and its not working

it said global giftcard so i thought it would work for me

[jovial moon]

how long does replying information to support email takes to be reviewed cause im in day 6

[magic inlet]

Send a ticket #open-a-ticket

[edgy bramble]

Oh, Thanks

[charred crane]

I did

[magic inlet]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket

[jovial moon]

thanks, the status is saying open

priority is empty why

[dawn sequoia]

I cannot see the tasks I have completed in the Valorant
in the buff. Please can someone help me?

[west quiver]

GG @dawn sequoia, you just advanced to level 1!

[magic inlet]

So wait another 8 days and if they don't write back, send a reply on same ticket

[marsh lantern]

Wdym?

[magic inlet]

Challenges -> Click Valorant

[jovial moon]

okay thanks

[stone maple]

can i unfreeze my account

[marsh lantern]

What error do you see?

[desert lichen]

my account is frozen and didnt open it for a long time

[marsh lantern]

#1135607188430262293

[marsh lantern]

#1135607188430262293

[desert lichen]

i have the same error

[west quiver]

GG @night olive, you just advanced to level 1!

[proud field]

how do i uninstall this bs ive taken it off of my computer everytime it somehow opens back up the pop ups ever second are way too annoying

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by alifdz#0 (Staff)

[proud field]

they stay even when the game starts and i gotta lose my game bc of it bc it wont let me x it out

please fix yall stuff

[marsh lantern]

Read bot above

[proud field]

thank you

[calm wave]

i have problem becouse i colleted all last week tickets and now i havent got any

[marsh lantern]

Wdym you collected tickets?

[calm wave]

yesterday and all week

[marsh lantern]

What do you mean by "collected"?

Give more details, pls

[calm wave]

i played and get a coins and i change to tikets

[marsh lantern]

Send screenshot of your transactions, pls

To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

[calm wave]

can u wait its soo many 🙂

i must to send u all of transactions ?

[marsh lantern]

No, only those showing that you bought tickets

[calm wave]

ok

[west quiver]

GG @calm wave, you just advanced to level 1!

[calm wave]

i sent but is disappeared

I will send everything in order

that is probably all

[marsh lantern]

You can try sending a ticket, but idk if there's much they can do if your request was denied #open-a-ticket

[marsh lantern]

Did you use the tickets in any other raffle?

[lunar pendant]

im wondering can i skip through some levels throumgh the battle pass

[marsh lantern]

You do, if you buy boxes

And you get XP there

[glass storm]

I have big question Say for me why bots get all cards ?

Not all bot probably

[marsh lantern]

There are no bots, that's something they check regularly

No info

[wooden cedar]

Excuse me, I installed buff and I’m trying to get it. Knocked to open whenever I launch the game.

Whenever I tried to go into a game, it closes, and then buff opens

[glass storm]

Restock
1sec and no cards HOW ???

[wooden cedar]

@marsh lantern

I need help with that

[shut abyss]

Are there any promo codes?

@marsh lantern

[smoky pendant]

akid3222 has been warned.

mrdust111 has been warned.

[marsh lantern]

#info-and-rules

[shut abyss]

So are there promo codes?😂

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

More than 10 million users and a lot of demand

[glass storm]

Where cards going for 1sec ?

)))

[wooden cedar]

Can you somehow call me and help me with this cause I’m kind of getting concerned about my $20 game that I got

[magic inlet]

You can't buy anything that fast in 1 second because it still requires a verification number at the time of purchase

[glass storm]

Bots

I tried

[magic inlet]

No bots

[wooden cedar]

@glass storm

Can you help me with this?

[glass storm]

Restocks number cards +/- you now ?

[glass storm]

What ?

[marsh lantern]

No need to ping staff or other users

Check bot above

I replied to you that

Or explain the issue with more details

[wooden cedar]

I need help with this. I am gonna uninstall buff and I’m not gonna use it anymore.

[marsh lantern]

And don't spread misinformation, as I said, there are literally no bots

[wooden cedar]

I just got a new game and whenever I open it, it just crashes

[marsh lantern]

#common-questions

[marsh lantern]

Does it happen with buff closed?

And what game is it?

[wooden cedar]

Yes, I closed both and then I re-launched the game, and then it crashes and then

It Forza horizon five

I’ll send a video

[west quiver]

GG @wooden cedar, you just advanced to level 1!

[marsh lantern]

Is the game closed or minimized once Buff opens?

[wooden cedar]

Yes

It closes

?

Plz

[wooden cedar]

Plz

[marsh lantern]

Please, don't spam, someone or me will answer when we can...

Have you tried playing with Buff closed?

[wooden cedar]

Yes

I figured it out

[calm wave]

no

[pallid shell]

How long does it take for BUFF Premium to hit my account? I renew manually and just got it back and it wont show up. Tried logging out and back in and still nothing

[magic inlet]

You have purchased a premium or activated a buff pass?

[pallid shell]

Premium Elite $7.99

[magic inlet]

Ok when did you pay

[pallid shell]

like 15 minutes ago

[marsh lantern]

Restart the app and check if you have your tickets there

[pallid shell]

tickets?

[magic inlet]

Did you restart Overwolf??

[marsh lantern]

That's an answer for another person

[pallid shell]

my bad, but yeah and restarted PC

logged out and back in, still nothing

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[pallid shell]

alright 👍

[balmy garnet]

Im trying to use buff for MWIII and it wont track and I cant do my challenges because of it please fix it

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[smoky pendant]

oldrumpelbumtan was muted.

[balmy garnet]

it did not

[marsh lantern]

?

[balmy garnet]

it did not start buff when i opened the game

[marsh lantern]

Send ss of the gif

[balmy garnet]

?

[marsh lantern]

Check the gif, do the same as it appears there, and send ss of your overlay config

[balmy garnet]

wait never mind it just started tracking right thank you

also are you guys working on the weekly challenges because they seem to be glitched or bugged or something because it is play for 2 min in total and win 2 matches and neither have been tracking for 2 or 3 weeks its not like the dailys for mwIII where its iffy tracking it just doesnt track at all

[hot haven]

How come this didn't update??

[marsh lantern]

Restart the app and check if it updates

[hot haven]

it didn't update

[marsh lantern]

What mode did you play?

[hot haven]

ARAM

[marsh lantern]

We have no info about this, but on the page says "competitive", so maybe it only works with ranked or smth like that

You can always send a ticket explaining this issue #open-a-ticket

[idle aurora]

Hello, i have an issue with signing into my buff account

[marsh lantern]

What is it?

[idle aurora]

so when i attempt to sign into the account i recieve a token error and then a multiple accounts error.

however this wasnt a problem because i did accidentally create another account with a different email however they are signed out and as well as it not being a problem until yesterday

[marsh lantern]

#open-a-ticket and explain the issue there

[idle aurora]

okay

[wild spire]

help?

[marsh lantern]

#open-a-ticket

[unique oriole]

I completed the challenges for Modern Warefare 3 and buff didn’t recognize that I finished the challenges. It tracks other games but not Call Of Duty. Why is this happening?

[marsh lantern]

#open-a-ticket and explain this issue with as much details as possible

[pallid shell]

it went through so all good

[visual pond]

hey can some one help me i made an account but im on minecraft and its not giving me the buff points and yes im playing on Hypixel and im on duels

can some one please help me

hello

[manic seal]

#964252567699857448

[visual pond]

thank you so much

[sour fox]

what is this

whats going on??

im new

[sharp kindle]

my acc is frozen does someone know what i could do?

[manic seal]

#1135607188430262293

[sharp kindle]

@manic seal thx

[jagged holly]

i always see everything i want out of stock

it's really hard to cash in, is it normal?

[sacred needle]

I see it out of stock for a week and whenever I try to buy something the marketplace stops loading for me

It seems impossible to buy anything

I know when something goes in stock

the problem is the app stops working

and when it continues working its out of stock again

why is it like this

[nimble steeple]

Sorry, but there's not much that can be done here about that.

It could be for many reasons such as updating the store many times, the stock disappeared very quickly today... Anyway, I'm sorry for that.

[sacred needle]

I have been trying for a week

now

its not only today

[cerulean fractal]

Does anyone knows faster way to purchase RIOT acess code Global? been trying for weeks but can't buy even once.

[jolly bronze]

try at different times of the day

[cerulean fractal]

only comes once a day and only available for a couple of seconds

[regal venture]

hey guys
sorry but i have a problem logging in it says multiple accounts detected i login with gmail btw anyone knows the solution

[sharp mural]

does salad HAS to be 3090,3090ti,and 4090 to earn?

[serene ginkgo]

Your account was intentionally banned, you can appeal by #open-a-ticket

[serene ginkgo]

We're not salad if there are restrictions on hardware we cant help

[sage knoll]

hey guys,i want to login to my acc but it say frozen account not allowed exception someone help

[sharp mural]

then why is it on buff?

[marsh lantern]

#1135607188430262293

[marsh lantern]

Probably an ad or smth

[marsh lantern]

#when_is_next_restock #870329411986149536

[serene ginkgo]

it's an advertisement

[marsh lantern]

When you sent the ticket, did you receive an email saying "Your request (xxxxx) has been received"?

[fierce brook]

where you see that?

how to refresh marketplace app?

[west quiver]

GG @fierce brook, you just advanced to level 1!

[marsh lantern]

Those are offers shown on mobile

[marsh lantern]

You can refresh it by changing tabs or filters

[fierce brook]

by clicking home then return to marketplace?

[marsh lantern]

Yes

[fierce brook]

ok thanks

[tired canyon]

i hate when ppl ask a question and then never respond back

also noice work ali

[wheat wyvern]

why can't I buy premium?

[marsh lantern]

Make sure your card info is correct and that you have enough funds on it

Or that your bank is not declining the operation for some reason

[livid solstice]

Hi I was wondering about the Gear Up Raffle that happened last year? I was scrolling through my email to find old emails from last year and found that I won, but when I clicked the link my antivirus flagged it as a potential threat. I was wondering if maybe it was a fake email and I want to see if I was an actual winner? If any staff see this, could you DM me?

[marsh lantern]

Could you send the email that sent you that email? Like if it was [e-mail] or smth similar

Remember to hide personal info!

[livid solstice]

The email is em5809.buff.game

[e-mail]

I'm not sure which it is

[marsh lantern]

This seems cool

If you're not sure anyways, you can send a ticket explaining the situation so they can check it #open-a-ticket

But it shouldn't be a problem

[livid solstice]

Ok thank you

[glass rock]

Hey. My account has been frozen for inactivity. How do i get it back

[marsh lantern]

#1135607188430262293

[glass rock]

i filled the form

nothing happened

i filled it yesterday

[glass rock]

how long is it supposed to take before it gets unfrozen

[marsh lantern]

Read the form, it says there

[glass rock]

oh sry didn't see that

ty

[blissful moss]

Is he telling any of you about the Clash of Clans missions?

[marsh lantern]

Did you send a ticket explaining this issue? #open-a-ticket

[sonic pike]

Every time i try to do a quest i get this message:

[marsh lantern]

Try with wifi or another network

If it keeps happening, contact Revenue about this error code, or try sending a ticket #open-a-ticket

[sonic pike]

ok, thank you!

[west quiver]

GG @sonic pike, you just advanced to level 1!

[astral granite]

there is a bug in tracking rocket league challenge

win 3 matches i did it and it track points and didnt track the challenge

and 3 goals in one match thoo

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[obsidian radish]

hello, i was wondering wy buff doesn't recognise the fact that i am playing when i play minecraft ?

does it works with launchers like lunar or badlion ?

[manic seal]

#964252567699857448

[manic seal]

nope

[astral granite]

i did it all

what can i do

[obsidian radish]

ok, thank you

[still jolt]

Hello ! When will the packs be available? They are always out 😩

[manic seal]

#when_is_next_restock #870329411986149536

[still jolt]

When is the next restock ?

[cunning fox]

#when_is_next_restock

[astral granite]

it really didnt track the weekly challenge but it tracks every match i play and every stat. is good and detailed

why the weekly challenge in rocket league not tracked !!

the overlay is opened and i close buff and restart and i close it and close the game and keeping overwolf open and then lunch the game it lunched and the buff opened auto .. what can i do now?

[manic seal]

do you see the pop up at the end of the match

[whole thicket]

i wanted to buy key, i got one but i dont get code for second one

[marsh lantern]

Wdym?

[whole thicket]

it dont send me code no more

sent first

[marsh lantern]

Try restarting the app on your task manager

[whole thicket]

still nothing

[marsh lantern]

As I'm reading you can only get one

Wait let me read again

[whole thicket]

you can use only one at a time

during checkout in the store

thats what it says

[marsh lantern]

I'll translate literally but it says "you can only use one at a time" and "you can't stack"

So maybe you can only get one ?

We don't really have info

[whole thicket]

im from poland so i know what it says

"you can use only one giftcard at a time, it doesnt work with other promotions"

i got t

after 17 min

i tried and it worked

so just server lagged or something

[idle vault]

The response has been very late. I am very upset with the support
I responded to this email a long time ago and there is no answer or solution yet
This is the second time I have reported my problem and there is no solution

[marsh lantern]

We don't handle administrative stuff here, so there's literally nothing we can do. Do as they say on the ticket. We're sorry for the inconvenience.

[idle vault]

How can I track my order?

[marsh lantern]

Wdym?

What order?

[idle vault]

The link I change xxxx
And watch my order

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

[idle vault]

Does this mean it is in progress?

[humble cobalt]

How do I know when a product has been released on the Logitech website to use the coupon?

[marsh lantern]

Yep

[marsh lantern]

No info, check Logitech's page or contact them to know if there's a newsletter or smth to subscribe and know if a new product launches

[humble cobalt]

Ok but can I use it on old products?

Or only on the last ones...

[marsh lantern]

You can use them in any product except those launched in the last 6 months and in the Pro Wheel

[humble cobalt]

Ok thanks

[west quiver]

GG @humble cobalt, you just advanced to level 3!

[warm willow]

It is when you want for fix your app with Rainbow Six Siege ! It been 3 months or more the app don't worth with the game and we don't know why ! No information on it ? You will fix it one day or not ? or keep ignoring it ?

I'm starting to get... impatient !

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[marsh lantern]

We're so sorry about this inconvenience

[west quiver]

GG @warm willow, you just advanced to level 3!

[stone temple]

Im banned for over 6 months now

Pls unban

[marsh lantern]

What does the error/ban say?

[stone temple]

Multiple account detected

[marsh lantern]

#open-a-ticket

[fiery ridge]

i might be doing something wrong but the challenges arent working like i can complete them nor earn any progress on them

[marsh lantern]

What game and mode are you playing?

[fiery ridge]

r6 ranked

[marsh lantern]

R6 is down on buff

[fiery ridge]

ohh okay

[wooden horizon]

dose 72 hours elite works on shop

?

[marsh lantern]

Yes

[wooden horizon]

neat but shop is epmty

[marsh lantern]

#when_is_next_restock #870329411986149536

[wooden horizon]

i see

thanks vi

[lost hearth]

sup

wondering if this is legit and legal

[marsh lantern]

It is

[lost hearth]

so if i download, i get milloin malwares and viruses and miners?

[marsh lantern]

No.

[lost hearth]

how hard will the pubg "missions" be?

[marsh lantern]

You can check them on the challenges tab and see how hard they are in your opinion

Anyways, weekly challenges are meant to be a little bit difficult, given that you have 7 days to complete them

But you’ll earn points after every match

[marsh lantern]

It’s cool, did you check spam?

[astral granite]

yeah

[trim gust]

hello

any idea for how to spend this?

[marsh lantern]

#when_is_next_restock #870329411986149536

[smoky pendant]

batmn has been warned.

[astral granite]

Help

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

Send ss of that

[balmy garnet]

When will the tracking for the weekly challenges on mw3 be fixed because they are not working and frankly hardly correlate with the game

[astral granite]

Of my desktop?

[balmy garnet]

@astral granite no they are talking about the ingame overlay settings on overwolf

[west quiver]

GG @balmy garnet, you just advanced to level 1!

[manic seal]

see the gif

[manic seal]

no eta

[balmy garnet]

@manic seal thank you

[astral granite]

Ok

[west quiver]

GG @astral granite, you just advanced to level 4!

[manic seal]

probably the challenges are stuck. Just keep trying or try another day and see if they track again

you can do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[magic inlet]

What game mode did you play because it worked for me normally

[astral granite]

competitve

[astral granite]

i did all that i said

[astral granite]

okay

its stuck from yesterday

[magic inlet]

Reinstalling Overwolf -> Once you've reinstalled, try playing Casuel mode https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[spice phoenix]

When, The same day I posted the comment on Discord.

[magic inlet]

Send screenshot of card (without code)

[gritty fern]

How to play minecraft week challenge

[smoky pendant]

aloneboy22p has been warned.

[marsh lantern]

#964252567699857448

[azure summit]

buff overlay works but then says it doesnt detect start of game but gives me stats when game ends. Then when i get off it says buff didnt track any matches during the session. My weekly challenge progress also doesnt change

[marsh lantern]

What game?

[azure summit]

so far league and siege those are the only games ive played

[marsh lantern]

R6 is down on buff, but lol should work fine

Does it happen on lol too?

[azure summit]

yes

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Follow those steps

[azure summit]

gives me end of match stats but doesnt update challenges

[marsh lantern]

Try changing tabs and see if your challenges update

[azure summit]

i did those

i did that

[marsh lantern]

Or restarting the app

[azure summit]

i did that

[marsh lantern]

What challenge is not updating?

[azure summit]

do damage

[azure summit]

i can try these again when im home in an hour maybe i messed up a step

but is there anyrhing else rhat it could be

cuz im pretty sure i did those

[marsh lantern]

Try that, that challenge worked fine to me 20 min ago

[azure summit]

if my buff doesnt launch when i launch the game how would i fix that

[marsh lantern]

Remember to stay on lobby post-match a little bit until you see the pop-up post match

[marsh lantern]

First, try all those steps and check that lol is activated on Overwolf. If it does not open automatically then, come back here and someone will help

[azure summit]

k i hve it active on overwolf

wait no i think it does launch on start

i get like a little tab

like a pop up

and another when i get in game

[marsh lantern]

That’s good, it means it’s tracking

So now, wait on lobby post-match until you see another pop up

Don’t leave the lobby too quick

[azure summit]

how long should i wait

[west quiver]

GG @azure summit, you just advanced to level 1!

[marsh lantern]

It usually takes like 15-20 seconds to me, but ig it depends. It should be quick tho

You should see the pop up pretty quick, or you can check manually in transactions if you’ve earned points

Or in lobby if your XP is advancing

[azure summit]

i keep overwolf open when i launch tho right? i just close buff

[azure summit]

how do i check manually

[marsh lantern]

You can close the pop up, but not the app itself

[marsh lantern]

It says there: on transactions

To check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

[azure summit]

o so i know its working if theres a pop right?

[marsh lantern]

Yep

[azure summit]

ok sounds good i will try when i get home and lyk ty for help 🙏🙏

[wanton dagger]

hello i have a lot of points every time i wna buy riot code i receved code in mail when i write it i find the code is out of stoke how can i get it

[glossy jay]

gotta be quicker

maybe have your email up ready to go on same screen with buff for faster results

[wanton dagger]

I tried it for a whole week

[azure summit]

wym?

[azure summit]

i get this pop up end of game

and my challenge didnt update

[nimble steeple]

R6 is down on Buff

[azure summit]

o shoot i forgot

how long has it been down for

[smoky sand]

lol arena and cs 2 challanges are not working

[azure summit]

i get thyis pop up when i loaded into league game

is it gonna track my stuff..

[weak mulch]

i sent a ticket and its been a week with no reply??

[magic inlet]

CS2 is not supported yet

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Restart Overwolf

[azure summit]

o na it was just my r6

[west quiver]

GG @azure summit, you just advanced to level 2!

[azure summit]

does anyone know an estimate for how long its gonna be down?

[magic inlet]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket

[magic inlet]

No info

[azure summit]

how long has itbeen down so far

[fast seal]

just wondering what time the shops resstock pacific time 😄

[velvet crane]

i am trying to login in my buff acc but it is showing access denied multiple acc detected

[marsh lantern]

#when_is_next_restock #870329411986149536

[marsh lantern]

#open-a-ticket

[frank grail]

steam card is not there for couple weeks , right? is it just me?

[cunning fox]

#when_is_next_restock

and since they are on high demand they are sold out very fast after restocking

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[marsh lantern]

#premiumrole-request

[charred crane]

how do i disable recording highlights i cant find setting options for higlights in overwolf or buff

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[charred crane]

thank you

[haughty tartan]

hello guys i wanted to ask when i play cs 2 i will get my coins for playing but i cant finish any mission. can u tell me why ??? pls

[smoky pendant]

beratmuti was softbanned.

[arctic flint]

how do i turn off the recorder?

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[marsh lantern]

Afaik CS2 is not supported yet

[haughty tartan]

do you know when it will be supported ?

[marsh lantern]

No info, sorry

[haughty tartan]

aright thx anyway have a good day

[dusky estuary]

hi my account have been frozen how can i fixit

[marsh lantern]

#1135607188430262293

[dusky estuary]

thx

[coarse geyser]

what do i do

[marsh lantern]

#1135607188430262293

[coarse geyser]

thx

how long does it take for the form to be accepted

[marsh lantern]

It says on the form

[onyx scaffold]

guys is steam gift cards still supported on buff marketplace ?

[deep belfry]

multiple accounts detected how to solve that?..

[manic seal]

ye

[manic seal]

send a ticket #open-a-ticket

[onyx scaffold]

okie ty

[deep belfry]

i did month ago and still didnt work

[west quiver]

GG @deep belfry, you just advanced to level 2!

[manic seal]

what answer did you get from them

[deep belfry]

they didnt even response

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket (edited)

[astral granite]

Guys please help me

Same problem 3rd day
Tracking the results and giving me coins and not giving me or not counted in the weekly challenge.. please solve it .. it doesnt work in casual and competitve .. i uninstalled it and reinstall and i did every thing u told me about closing the game and buff and keeping overwolf and reopen the game .. same same i need help really before the next week challenge!!

In the Ss u see it tracked the last match 4 goals !!! Where is weekly challenge count!

[manic seal]

the challenge might be stuck; Keep trying or try another day.
you can send a ticket #open-a-ticket with your logs if you like

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by kyuu.t_mico#0 (Staff)

[neat light]

hi
I want to ask you something, brother
I bought these from buff games
But I don't know how to get it
can you help me

[manic seal]

you got a profile image on buff?

[neat light]

thanks

Do you mean that ?

[manic seal]

yea you used it already

good

[frank grail]

they never restocked in past week

[onyx scaffold]

steam gift cards not RP

[marsh lantern]

Message was deleted a long ago but it’s good to know

[onyx scaffold]

oh sorry i didnt see it was deleted

[manic seal]

well they restocked steam

on france and usa i believe

[marsh lantern]

I think they did too in Spain a little ago

[clear sierra]

the support isnt answering my emails, they said that they will look at my account because i cant get any points but they said that 16 days ago and they havent been answering since then. I also asked for updates 5 days ago but nothing came

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[clear sierra]

its open

[west quiver]

GG @clear sierra, you just advanced to level 5!

[marsh lantern]

If it's open, you must wait for an answer, there's nothing we can do here, so sorry!

[clear sierra]

but thats super unfair

i cant play the challenge and i waited for 16 days

i even bought mw2 only for that

[marsh lantern]

Why can't you play the challenge?

[charred crane]

I don't think Buff is registering R6. I am playing games and it's saying an error "start game not found" after I complete a match that is recognized by buff

[clear sierra]

because i cant get any points

i bought it for 70€, thats a waste now

[marsh lantern]

R6 is down on buff atm

[marsh lantern]

Give more details, pls

[charred crane]

oh ok thank you

[clear sierra]

i dont have the overlay, my matches dont get tracked but i have the overlay activated on overwolf

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Did you follow those steps?

[calm wave]

i dont have any but i restarted

[marsh lantern]

#open-a-ticket

[clear sierra]

i did that

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

And did you try reinstalling like it says there?

[clear sierra]

yes i tried

[thin galleon]

guys ihave a trouble , i have acces danied in my account .. and that was the third account when i get this problem

[marsh lantern]

I'm so sorry then, there's nothing more we can do here. You must wait for the answer on the ticket. Again, so sorry for the inconvenience

[marsh lantern]

What error does it show?

[thin galleon]

wait

this

[marsh lantern]

#open-a-ticket

[midnight pumice]

how do i get rid of these lines around my game

the yellow lines

[noble acorn]

DISABLE RED DOT RECORDING

Check the screenshot below:

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try there

[astral granite]

i tried for 3 days !!

[shrewd crater]

Yo how do i get buff to work on apple i didnt get asked if i enable buff to track apps

[marsh lantern]

On PC or mobile?

If it's on mobile, it doesn't ask me either but they always work to me

[fathom verge]

Does the challenges work on mobile?

[marsh lantern]

You can complete weekly challenges on mobile for mobile games, only if you're premium

[fathom verge]

Does the Clash of Clans challenge work on pc?

[marsh lantern]

I read some users saying it did, but I have no actual info, sorry

[fathom verge]

Ok thank you

[smoky pendant]

gunduz4085 was softbanned.

[bleak meteor]

I do my best valo game and i got this what is it

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by alifdz#0 (Staff)

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try those steps above

[smoky pendant]

boat5083 was softbanned.

[bleak meteor]

my match lasted over 30 minutes

[marsh lantern]

Then try steps on the bot

[frozen path]

is it common that they ask you for your email address on a support ticket? (that you had to give your Email address for)

[marsh lantern]

Yes

[smoky pendant]

rayyanalvi was softbanned.

[midnight pumice]

ive done it and closed and opened roblox. do i turn my pc on and of?

[marsh lantern]

If you want to

[midnight pumice]

i tried turning of my pc and the yellow lines still come up

[marsh lantern]

You can try disabling recording if that bothers you

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[midnight pumice]

i still get buffs from playing right?

[marsh lantern]

Yep

Not from Roblox tho

You only get XP on Roblox

[midnight pumice]

i get coins

[marsh lantern]

Oh you'll get that anyways

Dw

[midnight pumice]

wait so where do i find my other highlights?

[marsh lantern]

You can find them on "Library" tab

[glass sundial]

Quick Question I don't know about everyone else but WHY does R6 never collect the data from the start of my 20min matches and calculate Buff Points

I assume it's a Ubisoft Connect issue

[magic inlet]

R6 is down on BUFF

[glass sundial]

OK makes sense been having that problem for a while THANK YOU

[brittle kettle]

I can't use my amazon gift caard its saying invalid code

[sleek pagoda]

is there a way that i can disable buff popping up randomly after i finish a match in one of my games or once i close the game

[magic inlet]

Which code and which page you tried to use

[magic inlet]

You must have Premium only

[brittle kettle]

i claimed amazon gift card today

i used in amazom.in

its saying invalid gift card]

[magic inlet]

I need to know what card because amazon buff cards are a some and I can't know which one

[magic inlet]

or send a screenshot of card (without code)

[brittle kettle]

can you see

[marsh lantern]

You can only use it on amazon.com

As it says on the name, and on the description of the item

[naive pilot]

am i going to get an ❌ for this or do i have to click the link that forces open a tab? second time this has happened to me

[surreal frost]

what do i do i am not able to login, it says Frozen account not allowed exeption ?

[marsh lantern]

#1135607188430262293

[marsh lantern]

Try clicking on claim or restarting the app on your task manager

On settings -> Preferences

[surreal frost]

still does not work, do i start a request ?

[marsh lantern]

Did you fill the form?

[surreal frost]

yes

[marsh lantern]

Read the form again

What it says on the top

[jagged linden]

i keep getting fraud error on lol tft

[surreal frost]

ah ok i just have to wait, thx

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[jagged linden]

ive tried that earlier

[spice phoenix]

Sadly, I cannot. I have run in to an issue. The Verizon Advertisement Wont go away. There is no X. When i click the Claim Buff it Give me error. Intall and unistall it.

[marsh lantern]

I'll report it

[jagged linden]

ive played 3 games and this is the summary everytime with a fraud error before it

[marsh lantern]

I answered you above already...

Check the bot and follow those steps

Also check bot below

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by alifdz#0 (Staff)

[marsh lantern]

TFT has been working fine to me, so make sure you're not disconnecting on the match or anything like that

[tawny spade]

Is buff legit? Everytime i look it is always out of the stock.

[marsh lantern]

Yes, check #1005847190385729706 #870329411986149536 #when_is_next_restock

[spice phoenix]

...

[vivid panther]

what should i do exactly?

[marsh lantern]

#open-a-ticket

[vivid panther]

already did and i filled a form

[marsh lantern]

There's no form for that afaik, you have to send the ticket and explain to them this error

Form is only for frozen acc

[vivid panther]

what should i put the category on?

[west quiver]

GG @vivid panther, you just advanced to level 1!

[vivid panther]

i put it on frozen cuz it was the only 1 that made sense

[proud wasp]

what happens when you close the app and open it again'

[spice phoenix]

It wont go away.

[proud wasp]

:/

[spice phoenix]

https://tenor.com/view/waiting-cat-filing-nail-getting-ready-bring-it-on-im-listening-gif-4387660213472769374

its all I see and can do.

[proud wasp]

How did u close it? Can you try force closing it from the task manageR?

[spice phoenix]

I uninstall it. 4 times already lol. And force close it.

[spice phoenix]

for me a ticket respons isbeen between 3 weeks or 4 weeks. so I in a big issue.

[proud wasp]

send me your buff email

i'll add u

[spice phoenix]

its BYAKKOAZURE

[spice phoenix]

It even stays when moving to different pages. LOL

[proud wasp]

i've checked it and from what i got, you haven't created a ticket about this issue

[spice phoenix]

ohh, no not yet

am in the process

[proud wasp]

please let me know when u do it

[vivid panther]

@proud wasp what should i do?

[proud wasp]

that usually happens when we see a lot of ips that had access to your account

[spice phoenix]

Done

[west quiver]

GG @spice phoenix, you just advanced to level 7!

[spice phoenix]

I send it.

[vivid panther]

so what should i do?

i havent used buff in a long time

this is the first thing that happened when i reinstalled

[proud wasp]

you must create a ticket

only support guys can unlock it

[vivid panther]

so what should i put the catagory on

[vivid panther]

@proud wasp which one cuz ive already done account frozen and i filled out a form (didnt work)

[proud wasp]

now that i see it, we're missing a login issues category

please choose another dont but frozen

[proud wasp]

where?

[spice phoenix]

Support ticket on the website

[vivid panther]

great! i will put it under the tracking then thanks.

[west quiver]

GG @vivid panther, you just advanced to level 2!

[proud wasp]

The info i got was that they couldn't find it

1 min

ok got it

[ember shard]

this popped up and it wont go away and idk what to do pls help

[marsh lantern]

What error messages?

[marsh lantern]

#open-a-ticket

[whole osprey]

does anyone know why buff never tracks my games in siege, always says game not found no matter what

[magic inlet]

R6 is down on BUFF

[spice phoenix]

yup,

[marsh lantern]

Have you tried logging in in PC?

[stark ermine]

When does the 10 dollar steam gift cards restock? I have been trying to redeem one for about three weeks now

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[whole osprey]

how long has it been down bc its been months since it tracked a game

[marsh lantern]

It's been down a while now

[whole osprey]

man.

[rare rampart]

I've been using buff while playing cs2 for the past couple of days and the weekly challenges aren't working for me

I have one for getting 20 kills and I've gotten way more than that but the count still says 0

[marsh lantern]

CS2 is not supported yet afaik

[rare rampart]

It says right here that it is

[marsh lantern]

And that's on overwolf

Not on Buff

[rare rampart]

And if it’s not supported then why are there even weekly challenges?

[marsh lantern]

It says CSGO

Because CSGO was supported

They're working on CS2

[rare rampart]

Bruh

[frigid crescent]

I have a problem I paid for monthly subscription however It didn't upgrade my account to premium

[marsh lantern]

Restart overwolf on your task manager and open buff again

[potent hazel]

how do ppl finish this battle pass, i swear i play every day and im only half way

[marsh lantern]

Playing a lot

If you have it bought you earn 20% more XP

[potent hazel]

i bought it since day 1 💀 , hours every day

is xp based on time played?

[marsh lantern]

Yes

[rough valley]

Is there an issue with the weekly challenges as nothing is contibuting for them on MW3?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try those steps

[wooden ore]

same

[tame hatch]

Anyone else not having the home screen and marketplace load but everything else works fine

[plush cypress]

I bought the Razer Kraken X ultralight gaming headset and its been over a month, and I dont get any redeemable option

[marsh lantern]

#open-a-ticket

[spice phoenix]

He yall, So yea. These thing is here to stay until a big update. Somuch for Grinding the Fidality Challenge.

[deft violet]

Heyy everyone Im new here... Just had a quick question. What if i play on Geforce Now (Cloud Gaming Service). Will I still get the rewards like a normal game?

[unique oriole]

Can y’all add weekly challenges to the game “brawlhalla” and can you fix the weekly challenges not being processed for the Call Of Duty games and R6

[unique oriole]

Prob not

[nimble steeple]

No here #off-topic-english

[spice phoenix]

If any one is Expericening these Issue. Were the Verizon ad wont go away or cant remove it. Just Unistall OverWolf and reinstall from thje website.

[spice phoenix]

Hello, Just wondering how do people win the laptop? for the Fidality Challenge?

[magic inlet]

Brawlhalla is only XP
R6 is down on BUFF
It's depends on which Call Of Duty challenge

[brazen fox]

Well I uninstall and reinstall, but I can't get pass that Verizon ad

[strong raft]

hello

I have a Question for a Baught code that i would like to refund cause its not like in the describtion and i want my points back

no more help needed i read in Commen question no refund bye all deinstalled buff 🙂

[fossil axle]

Why have I not received multiple buffs fr m multiple quests on the mobile app

[serene ginkgo]

I think it was referring to challenges and not puzzles

Since challenges seem to be the main mode

[spiral nimbus]

buff tracking is off again. Overwolf tracking is working though. I had overwolf overlay enabled. One weeks it works, one week later it doesn't. Tracking is so inconsistent

[west quiver]

GG @spiral nimbus, you just advanced to level 5!

[marsh lantern]

What game?

[marsh lantern]

What code? What’s your region? What’s the code’s region? What happened to the code?

[marsh lantern]

#open-a-ticket because it seems it’s a general issue

[marsh lantern]

https://www.buff.game/fidelity/

Info is in there

[smoky pendant]

kaiden134 has been warned.

[marsh lantern]

No

[karmic vortex]

enough?

[marsh lantern]

What?

Um I think you’re in the wrong channel #off-topic-english

[spiral nimbus]

Swiftplay and team deathmatch in valorant. Team deathmatch in apex. Zero build in fortnite.

[marsh lantern]

Afaik tracking has been working fine, at least it did to me and nobody complained about that here, have you tried reinstalling with clean slate?

[karmic vortex]

my bad

[marsh lantern]

All good, dw!

[spiral nimbus]

So just uninstall and reinstall?

[marsh lantern]

Following these steps tho -> https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[fathom mason]

ok

[charred crane]

any word on when r6 would be back up on buff? it's really the only game I play

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[charred crane]

ok thanks for the info

[storm parrot]

Can I change the email address of my buff account?

[marsh lantern]

Nop

[bitter pelican]

Hello everyone!
I downloaded this app because I saw an ad and in that ad I saw there is a way to buy vbuck but when I open the marketplace I can't buy vbuck. I'm curious that in the near future can I buy a vbuck or not?

[marsh lantern]

You can only see items redeemable in your region and global, so they might not be available for your region atm. Buff is always working to bring more and new stuff, but we don't have more info. Check #when_is_next_restock and #870329411986149536

[bitter pelican]

ok. Thank you!

[modern crater]

I understand that the Buff Game app is recording my games, but I don't really understand how to stop it, what can I do?

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[split hemlock]

Rocket league "saves" are not counting properly, i'm having a hard time trying to complete the weekly challenge bc of it. Did 8 saves and it counted as 0, last time i did more than 10 and counted only 2 :/

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Follow those steps

[magic inlet]

Yes I also said that Rocket League is in bug saves because I noticed that it only tracks normal saves not epic saves try playing to get a normal save for +50 points

[split hemlock]

Thanks I'll try that

[ashen plume]

im really frustrated of waiting for a riot card, i've been checking everyday for so long and i cant get it once

unreal..

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[ashen plume]

well i think for a big application like this, i think its better to release a bunch of cards daily not just 1, and then i have to wait another day for another failing attempt

[serene ginkgo]

Why do you say we only stock one card?

Give evidence or don't make baseless claims.

[frozen ocean]

If I created my buff through discord is there a way to change it to an email login instead?

[west quiver]

GG @frozen ocean, you just advanced to level 5!

[frozen ocean]

I've gotten the cards I wanted plenty of times, you just gotta get the timing right

[upbeat marlin]

if I moved countries how do I change the region the my buff account?

[marsh lantern]

You can’t. All you can do is send a ticket but idk if they’ll change it #open-a-ticket

[upbeat marlin]

ok thank you

[west quiver]

GG @upbeat marlin, you just advanced to level 1!

[magic inlet]

You can't change email

[frozen ocean]

Ahhhh it's a really old email is there completely no way? btw, I think the guy was banned, he stopped gaining points for 3 days now

If I change my discord mail will it change my buffs mail as well?

[magic inlet]

no

[magic inlet]

if you urgently need to change your email in buff send a ticket #open-a-ticket

[frozen ocean]

So I get all my emails from buff to the email my discord is connected to?

[magic inlet]

If you lose email and you don't have access you have to make a new one and report #open-a-ticket that you want to change email because without email you won't get the card

[magic inlet]

you always need to verify your purchase and you need an email to do that

[frozen ocean]

No, I mean, When I created my buff account I created it through discord, So will all the directed emails from buff be sent to my discords email?

[marsh lantern]

Yes

[frozen ocean]

Okay thank you!:)

[frozen ocean]

Okay so I just tried to buy a random item from the buff store to check if I get a mail and I'm not getting the mail, I think it might be because my email is using a really old domain and the site is lowkey broken, in that case would I be able to change my account's mail?

[marsh lantern]

You can’t really change emails, and you have to send a ticket explaining this situation and see if they’ll do it #open-a-ticket

[frozen ocean]

Alright thank you

[ashen plume]

if you can prove that you stock more than one please do that because i don't think it should go out of stock this fast honestly

i've been using this app for about 2 years and from what i've seen i cant reach a single card for this amount of time

it would be better to just take the points out of my account and just make it pending in your account till its stocked

[marsh lantern]

This is not the place to rant/complain. Buff is aware of the stock issue, but there's obviously more than 1 card per restock, and there are restocks every day for some cards. I understand your frustration, but it's not impossible to get an item, as shown by another users on #1005847190385729706. Go to #off-topic-english if you wanna keep complaining or commenting this situation, please.

[split oxide]

Are there no more referral rewards?

[marsh lantern]

Wdym?

[lunar pendant]

what gifts cards are at the end of the battle pass

[marsh lantern]

20$ amazon.com or 20$ steam

[frail bear]

How do I turn off the pop-ups on buff, I have buff premium and I dont want the pre game pop-up and post game pop-up

[marsh lantern]

On settings -> Preferences

[celest jackal]

does salad ruin your gpu?

[marsh lantern]

https://support.salad.com

You have info there

[sterile nebula]

i got the logitech 20 euro coupon but cant use it

[marsh lantern]

Why can't you use it?

[sterile nebula]

when i go on the promo code section of the logitech website nad type in the code with copy paste it says the code doesnt work

[marsh lantern]

What's your region and what's the code's region?

[sterile nebula]

its de only like me

[marsh lantern]

Afaik you have to put the code when you're making the buy

[sterile nebula]

yes

[marsh lantern]

Like you put something on the basket, go to the payment section and put the code

[sterile nebula]

it doesnt apply

[marsh lantern]

Is that not working?

[sterile nebula]

yeah

[marsh lantern]

#open-a-ticket then

[sterile nebula]

ill try it again

it worked

buff directed me to the wrong website

had to go to the .de

[vital igloo]

i need help when i try to sign up for buff it just buffers for 3 secs then stops and doesnt let me sign up

[marsh lantern]

Do you see any error?

[vital igloo]

nope\

[marsh lantern]

First, try restarting the app on your task manager and open it again.
If that does not work, try using another network like another wifi or mobile hotspot

[vital igloo]

i tried both and it still doesnt work

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try these steps

[vital igloo]

still doesnt work

[thorny gulch]

Hello/ I bought 5 BuffBoxes yesterday and did not recieve them, and i want my money back now. Where shall I describe my problem more?

[marsh lantern]

#open-a-ticket

[marsh lantern]

How are you trying to log in?

[vital igloo]

email

[marsh lantern]

Do you use that same email in Discord/Google?

[vital igloo]

yes

[marsh lantern]

Try logging in that way then

[vital igloo]

but the discord and google buttons dont work for some resson

[thorny gulch]

I sent a ticket req, usually how long it would be for them to respond?

[west quiver]

GG @thorny gulch, you just advanced to level 1!

[magic inlet]

An answer can take 3-5 business days

[thorny gulch]

Bruh that long? Okay thanks

[magic inlet]

Log in with your email and password

[marsh lantern]

Doesn't they open any window on your browser?

[vital igloo]

nope

[magic inlet]

It can't be faster because they have a lot of tickets

[marsh lantern]

That's weird, what's your region?

[vital igloo]

usa

[marsh lantern]

Are you sure your ISP might not be blocking the connection somehow?

[thorny gulch]

Got it - but they shall solve the purchase issue, I keep having it for a long time. I usually recieve my things after 2-3 days or longer, or not recieve them at all.

[vital igloo]

whenever i try to open a support window it says this "
buff.game refused to connect.

Try:
Checking the connection
Checking the proxy and the firewall
ERR_CONNECTION_REFUSED
Check your internet connection.
Check any cables and reboot any routers, modems, or other network devices you may be using.

Allow Opera to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

If you use a proxy server…
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Main menu > Settings > Change Proxy Settings… > LAN Settings and deselect "Use a proxy server for your LAN".

[west quiver]

GG @vital igloo, you just advanced to level 3!

[marsh lantern]

Try using a different browser, but it's probably your ISP blocking the connection maybe

It happens sometimes to users in NA idk why

[vital igloo]

how do i change where it rediretcs me?

[marsh lantern]

Wdym?

[vital igloo]

i use oprea gx and you said to change brosers but how do i change where it brings me

[marsh lantern]

Make another browser your default browser

[magic inlet]

That's your decision, if you don't want a lootbox then write them a refund, and if you do they will give you a lootbox but they will check that they need some of your details i.e. your BUFF email address and maybe your card number (but I don't know) so you will have to wait for a reply

[thorny gulch]

yeye got it

[vital igloo]

changed it still doesnt work

[thorny gulch]

ty sm @magic inlet

[split oxide]

I could send a code for a friend that can download the app then we both gain rewards

[marsh lantern]

Go to your friend's section in the app and check if it says "Invite friends" there

[marsh lantern]

I deleted the video bc it had personal information

[vital igloo]

oh sry

[marsh lantern]

Anyways, it says connection refused on the error you sent, so it might be your ISP

Try contacting them and see if something is going on there!

[vital igloo]

ok ty

[vital igloo]

try conntactng who?

[marsh lantern]

Your ISP

[vital igloo]

waht is that

[marsh lantern]

Internet Service Provider

[vital igloo]

oh

ty

[tepid sigil]

this wont go away no matter how many times I click it

I've tried closing and re-opening the app but still wont fix

[daring merlin]

Hello can you help me. im trying to upload one clip that i made but i cant because i made it in app named outplayed.

[tepid sigil]

I think that's because it was on outplayed and not buff

[marsh lantern]

You can't upload a clip

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[marsh lantern]

It needs to be recorded with buff

[marsh lantern]

#open-a-ticket

[daring merlin]

ok thx

[tepid sigil]

alr

for the name part is it username or first name ?

just wanna make sure before I do a goof

[marsh lantern]

Username it's cool

[tepid sigil]

alr

[marsh lantern]

Important thing is the email

[tepid sigil]

alr

[signal violet]

Whenever I open buff, i get a pop up for a Verizon deal that says i can claim ten buff when i click on it. However when i click on it it says already claimed, and i can get rid of the popup to do anything else on buff, such as collecting rewards, or viewing challenges.

How do i fix that

[magic inlet]

Send screenshot

[signal violet]

how do I SS

[magic inlet]

You think this issue #support-en message

[signal violet]

yeah thats it

is there a fix

[mossy mirage]

is there a fix?

lol its happening to me too

[vital igloo]

my issue about me not being able to sign up is still happening

please help

[manic seal]

any error?

[vital igloo]

network error

and cant open any support links

[manic seal]

try another network

like mobile data

[vital igloo]

ok i will try

i dont know how to connect mobile data to my pc

[humble heart]

What does top 3 even mean for arena?

[vital igloo]

if there is ranking for the game them make it in the top 3 rank for 3 matches

[fierce brook]

so hard to buy riot codes always out out stock

what's wrong with the app marketplace?

[manic seal]

when you reload many times, it rate limites you. Reload it only once or twice

[manic seal]

via hotspot or usb

[summer juniper]

do somebody knows when the EU giftcards restock?

(riot)

[azure summit]

is there a way i can like disable these popups

or at least make the cooldown faster

[untold spear]

u refreshed too many times and got rate limited

[nocturne breach]

@proud wasp sabes quando é que os giftcards da europa dao restock man?

[tepid sigil]

Premium I think

[west quiver]

GG @tepid sigil, you just advanced to level 1!

[topaz quarry]

why does my league of legends challenges and my fidelity not work despite me playing them?

1. I am playing both ranked and draft
2. I don't seem to get why the streak doesn't count despite me winning 2 matches in ranked

in a row

[vital igloo]

my valorent tracking isnt working

[west quiver]

GG @vital igloo, you just advanced to level 4!

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

with premium

[manic seal]

english only please

[smoky pendant]

void8934 has been warned.

[manic seal]

do you see the pop up at the end and start of the match?

[manic seal]

which gamemode did you play

[topaz quarry]

no unfortunately

i have the overwolf enabled for league

i left the buff open

and didn't close it the entire time

[lofty spruce]

why can't i create or log into a accounts

[vital igloo]

I played unrated

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

any error?

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[vital igloo]

Oh ik what ur talking about yes i do have overlay on

[manic seal]

about plugins?

[manic seal]

what gamemode did you play

[topaz quarry]

ranked and draft/quickplay

[vital igloo]

Wdym?

[topaz quarry]

at first i played draft/quickplay

[manic seal]

do you have any app that overlays your game

[manic seal]

thats why i ask for an screenshot

[topaz quarry]

not that i know of

[manic seal]

do this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[topaz quarry]

i have opera gx, buff and league open at the same time

[west quiver]

GG @topaz quarry, you just advanced to level 1!

[topaz quarry]

hate these bots

am i supposed to just open league by itself and buff would just pop up along with league?

i think i might've opened buff first and then league

i'll see if that works tmr

[proud wasp]

[atomic coral]

hi

[glossy jay]

#off-topic-english pls

[lunar fjord]

hi

[tame wedge]

why the market is dogshit

like, there is basically nothing I can buy

[jagged linden]

do referrals work? my friend joined a few days ago through my link and ive gotten no buffs and they are not in my buff friends list

[grizzled root]

my buff app has a pop-up with no x to click so i cant do anything on buff

[charred crane]

buff does not find my lol matches, anyone know how to fix?

[magic inlet]

Stop ping staff replies that don't belong to your reply

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Try CTRL + Tab and close X

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[grizzled root]

cant click off the offer

[magic inlet]

Follow all steps

[magic inlet]

Restart Overwolf

[magic inlet]

Has your friend get more than 5 buff coins?

[grizzled root]

still their

[magic inlet]

And it's giving you an error message ?

[grizzled root]

yeah

[magic inlet]

Send a ticket #open-a-ticket

[grizzled root]

k

[wheat heath]

i cant sign in

[magic inlet]

Did you fill the form #1135607188430262293 ?

[spare horizon]

Same issue with me, any fix?

[marsh lantern]

What's the issue?

Because you can't upload videos/clip from external software

They have to be recorded with Buff

[opal karma]

i cant close this thing

[marsh lantern]

#open-a-ticket

[opal karma]

i try restart the app

[marsh lantern]

It's a common issue, so sorry about it. You can try restarting, maybe reinstalling with clean slate... https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[ivory prawn]

hey

my account is frozen even though i have never made a buff account using my discord

[marsh lantern]

#1135607188430262293

[misty pond]

Excuse me but do you know when will the riot giftcards re-stock?

[marsh lantern]

#when_is_next_restock #870329411986149536

[misty pond]

oh thx

[opal karma]

reinstall 2 time still there and unable to detect my game

[marsh lantern]

#open-a-ticket

[sharp marlin]

how to close it

[cedar isle]

hi i am trying to get rewards for playing r6. But it always says "Start game not found". Even after restarting everything

[opal karma]

im having problem with it too

[magic inlet]

did you get an error message ?

[magic inlet]

did you get an error message ?

[magic inlet]

R6 is down on BUFF

[opal karma]

yes

r6?