#support-en
1 messages · Page 343 of 1
Is it open?
yes
Then wait for an answer, pls
man iam waiting from 13 day
Its not ali's fault
There's nothing we can do here, we don't handle administrative stuff, so sorry
You can try answering again and see if they check your case
you mean send new ticket ?
Nop, answer to that same ticket
how ? can you till me
then ?
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
Did you do that earlier?
!!!
crft3mod has been warned.
Explain the issue without pinging staff, please
And respectfully...
I'll delete the picture, but it seems they answered below
Deleted bc it had personal info
Whithout pinging a staff? r U dumb how Else will they See it
crft3mod has been warned.
Read the rules #info-and-rules
You can be respectful, don't insult anyone
I dont need some Wannabe discord mods with 0 idea
U Guys are taking money
crft3mod was muted.
Insulting won't help at all. Check the rules first. No need to ping staff either. Explain the issue when you can write again with respect and we'll try to help in any way we can, or we will redirect you to open a ticket.
I understand the frustration, but that behaviour will only get you muted. I'm so sorry you feel that way
Man, I don't see anything indicating that they answered me, where is their answer?
Below the screenshot you sent
There was an answer
Scroll down
??
You're cutting the picture, so I can't really see, but I believe I saw an answer tbh
And don't you see any answer from them at all?
man no
and ther write solved ? wtf
Answer again to the ticket if you think it's unresolved
Below you'll see a white box where you can type
can we redeem valorent gift cards in india
Nop
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
I can't really check what's available in your marketplace, but global Amazon card only works in amazon.com
Do they restock their gift cards?
Ok
can we use buff to by VALORANT POINTS in india or not
Nop
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
and can we use amazon gift card to buy vp for asia pacific region
I can't check your marketplace, but Amazon global can only be used in amazon.com
how can i see that when will be the gift card restock
of amazon
I can't sign in
can i get help it doesnt log in to my user
describe more information
describe more information
when i try to connect buff tell me access denied : multiple accounts detected
Send a ticket #open-a-ticket
what is this guys?
i don't use any multiple account
omg i tried to get more than 4500 coins, and i got this !!!!
what is multiple account that i use then??
a premium subsribtion and pass, it will be gone like this?
and what after this ? i'm not a newbiee here i was using buff for 3 years
and why i have to wait 7 days
give them all the information they ask for
because buff is a business and they have plenty other problems to deal with
i mean is it too much to wait , 7 days
the longer you wait on #open-a-ticket the longer it will take for you to get your problem fixed
perfect
what if they don't answer me? they usually didn't answer
if you have no further questions, pls head to #off-topic-english
i'm usually use mobile app and the desktop, is that the multiple account?
are you using the same email/login?
yes
then nope
i don't have other accounts it's only mine
They'll answer you, just wait for an answer, we can't help you at the moment
ok thnx guys
If you send multiple ticket, it will take a long time to reply, so I don't recommend sending another ticket (just send only 1)
i only use 1 ticket
guys i have a question, why there is not riot and steam anymore?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
what we can redeem in india
thanks you
i cant see the amazon global there is only amazon US
GG @distant hill, you just advanced to level 1!
in my market
Read the description of the card, and if it doesn't say your region can't redeem the card, you can buy it
if it hava US only then we cant buy?
You can buy anything you want on Amazon.com, except for code, which is US only. Afaik Amazon.com cannot be redeemed in India
please tell
should i buy amazon gift card which having US only tag
Amazon.com card cannot be redeemed in your region India
what can i redeem🥹
i played but i cant redeem anything required🥹
what am I using buff for
if there's no restock on riot giftcard
like a week
omg
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
I don't see your region with India stuff so I have no idea
in my market place it is showing that 5 dollor riot is available but for us only
I have won a giveaway for the neverwinter pack, how do i redeem it? I have the code
👍
and is this code a limited time period?
br0b has been warned.
I don't have any more information, sorry
for how longe time i cant farm points in R6 who know this??
No info, sorry
Ok thx
.
whas this for again
?
u cant buy valorant points or steam anymore ?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
k
I played aram and it worked fine, so give more details, maybe screenshots
There are no bugs with aram it seems...
Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match
But aram works fine
Why when I play LOL arena it shows I play unsupported game mode, but there are chalanges for Arena?
is warzone3 supported in monster challenge?
Only MW2, MW3 and WZ2
so i have just reinstalled Buff and i think a few moths ago i created an account via google, which is now frozen. However, when i try to sign in through either email or discord, it says that those accounts are frozen too
yeah ik
still doesnt fix my issue of all 3 being frozen when i only signed up with one
how do i connect my clash roal to buff
when did you fill the forms
what forms
Open mobile app -> click Rewards at the bottom -> click Games at the top -> scroll down and click CR to verify your account
thanx
just before princess ali sent to faq channel to me
Can you tell me what you mean ''still doesnt fix my issue of all 3 being frozen''
so
at first i signed up with google and google only, ive only ever signed up once
then today
ive gone to sign up with discord and email which ik ive never signed up with before
and yet they are frozen too
Well, if you've filled out the form, you'll have to wait. We can't do anything about it
okk
GG @compact mural, you just advanced to level 1!
thx for trying to help anyway
Good evening, I created a ticket about a give cart! I bought one from GLOBAL, however I can only use it if it's from the USA ikkkkk! The ticket hasn't been answered in 2 weeks! How can I solve .. ?
VPN is forbidden to use in BUFF
how do i connect my buff in my conuter with the clash royal on my phone
?
GG @proper beacon, you just advanced to level 1!
how come?
you must have a verified link
ok
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket
Luks already answered you
yes but how do i do it on the computer
You have to link it on mobile
ok
You must have same account with same verification link that you used
ok thanx
my challenges in r6 dosn´t work
R6 is down on buff
Done , How do I see open tickets in the account?
Did you follow all steps? #support-en message
will there be any items for fortnite such as V-Bucks in the Marketplace?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
I already got it, I got a number wrong sorry and thx brow
I also ended up posting the ticket number I had open, and they still haven't responded on the website... Now I have two tickets open.
Yo I just got Buff, how do I know that it is tracking my stats in the game?
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
you will see popup before and after match
Gotcha thank you
I've been waiting and waiting for the $20 riot giftcard to be in stock and I alwayssss miss it, is there certain times they restock?
same 😦
will they be adding new items for oce anytime bc its been just amazon for the past 3 months
for me its usually 4:30
not restocking like adding new items
fax i need vbucks lol
hi
why is there no fortnite giftcard
No info about stock and when it will return
I seem to keep getting a fraud error whenever I play Rocket League. any ideas why
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
when will buff have valorant points
like since past 3 weeks the market place is not showing the valornat points
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
u mean that u have miscommunication between each and evry games
GG @swift wedge, you just advanced to level 1!
How long does it take for my account to be unfrozen?
is minecraft blitzmode just a glitch?
i tried to do the challenge but there's no progress
you asked about marketplace
do you mean valorant is not tracking?
did you fill out the form to unfreeze it?
mb mb
GG @atomic helm, you just advanced to level 1!
Thanks anyway
all good
are you playing solo or team?
solo
and you've followed all the steps in #964252567699857448 message
are you telling me that buff can't support the current version?
idk what version minecrafts on, but if it's not 1.18.2 or 1.19 then yes that's exactly what that thread says
im on 1.20.4
is buff adding Fortnite lego and rocket racing to it's program?
probably not. buff doesn't add seasonal modes
yes
no
i mean there is nothing to buy in marketplace
no vps, no vbucks, no uc
then this is correct
this all that buffs gaming marketplace has
You can only see items redeemable in your region and global
if you were seeing it previously it's most likely still out of stock and will reappear when buff restocks it
just like princess buff said
Is there a way to disable buff from running while playing a game? I'm having an issue with it at the moment and I don't want it to run while the issue is still present
you can disable the overlay
for whatever game
or close buff
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
the gif shows you how to close buff
More tickets you send the longer your reply will take you only need to send 1 ticket if you had open status and 14 days passed so you could send another message with the same ticket so now you can wait a month for a reply
help me
guys cna you help me delete buff off my comoputer please that would be greatly apreaciated
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
I have a problem with logging in to the Buff Android app. Please help.
I've been using it on PC for a few weeks without a problem, but was never able to log in on phone
Sometimes it does and sometimes it doesn't show the error.
Hello there! I haven't been using buff for more like a year now. I tried to log in, but it says "Frozen account not allowed exception" What does that mean, and how to fix it?
not sure on this one, maybe #open-a-ticket
hi guys, to earn buffs we have to only play ranked matches in Dota 2 or turbo will also be counted?
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Hi guys i have notifications turned on my phone for buff, should it be telling me when i complete challenges?
it tells me to verify my email but i verified and it doesnt work
Do you see any error?
Did you already have an account with that email?
no
Did you previously have an account on Buff?
no
the ticket isnt working
Read the whole channel
i did
Then what is not working?
i cant open a ticket
Why? Give more details
idk i just click on the thing and it doesnt wotk
Are you able to read this channel -> #open-a-ticket ?
What does it say at the bottom of it?
that i can create a ticket
If you click on that link
Have you clicked on that link provided there?
i cant
i cant
Why? I need you to give more details
Does your browser not open the link?
exectky
GG @plush parrot, you just advanced to level 1!
Without any error at all?
yes
Send ss
how? i just click on it and it does not open anything
same as before
btw why cant i create an acc by google or dis?
Try typing it manually on your browser then
Copy and paste it
@marsh lantern
Yes
No need to ping
And why can't you? You can log in with Google or Discord
sry
it doesnt let me
and when i click twice it says error try again in 5 min
You only have to click once or you'll get a cooldown
Do you use the same email on Discord and Google?
yes
Is that the same email you're trying to verify?
yes
Try logging in with Discord/Google then
i tried it isnt working
Did you previously try to log in with Discord or Google?
no only today
Explain the issue with more details. Do you see any error? Does it load?
its like the link of the ticket, when i click it nothing heppens
yo ali why cant i lanch overwolf?
hi, is gta 5 removed from buff's marketplace?
Do you see any error?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
no i just cant lanch it
lol i cant lunch this too
GG @plush parrot, you just advanced to level 2!
Copy and paste it. It might be a problem with your Discord/browser
Maybe even ISP
i restarted my comp it was a problem of me not the apps sorry
uhm how can i repair the buff install? It instals it,but after that it says extracting files and doesnt finish. I've tried reinstalling it but the same error ocurred
Send ss
Is it like that still?
sure is
Did you try closing it on your task manager and open it again?
no not yet
Try it pls
ok i did it now its extracting again
If it stays extracting, try these troubleshooter -> https://support.overwolf.com/en/support/solutions/articles/9000222580-overwolf-troubleshooter
my account is frozen somehow
but i cant log in
What's the error?
Then check again #1135607188430262293
How do I check
nope dont work
What doesn't work?
buff
Okay, have you read the thread and filled the form? #1135607188430262293
Who will like supply/restock the markeplace stuff?
GG @fresh sand, you just advanced to level 3!
Cool...
Your roles on this server do not allow you to use the AI commands.
Reach out to the server owner to know how to get an ai-authorized role or Unlock unlimited uses of this AI-based feature with a personal plan.
Wdym who?
i filled it now
Uhh nvm, what time does the stuff is restocked?
How fast do you think does the stuff in marketplace & raffles finish?
You have to be pretty quick when you're buying stuff on the marketplace. Raffles are like giveaways, so it's random
Is there any working promo codes?
bro my buff sayd: frozen not allowed exception
GG @safe burrow, you just advanced to level 1!
it means that i cant come in
Poor you
ya
Did you fill the form?
yea
No afaik
Okay, so now wait
ok
?
We don't usually have promo codes here. They're normally sent via email and stuff like that
My email?
I mean, we don't have promo codes here. If you recive a promo code, it might be on your email
We don't have info of any active promo code
Sometimes they're for a region only
will the buff challenges in r6 fixed in future?
No info, probably
@nimble steeple ???
how do i get rid of old stuff in my inventory
You can’t
I'm just confused why she's put that.
where do i buy fortnite stuff
how can I disable automatic captures, every time I do a kill or die on lol it makes me a recording
Can I talk with someone that could help
is this a virus bc i dont want to lose my pc
It is not a virus
Yes
BUFF settings for that
you sure
Yes I am sure
IDK why but recently Buff doesnt give me steam card or riot games card and some games like Minecraft or GTA V
if this is bec of my country can i use vpn? my country is egypt
VPN is a ban reason
You can see global ones
then why is such an op app for free
It earns money from ads, they are not doing it for fun 😄
dms
there is nothing to buy
all of my friends have everything to buy except me
is there is a solution?
You can see items redeemable in your region and global. Minecraft & GTA V is out of stocks. VPN is forbidden to use in BUFF
But all i can redeem is usless things
is your shop like mine?
Yes, almost everyone has it
if all have same problem when will they put Minecraft or Gta pls? tell me if you know
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
is "THE FINALS" supported by buff?
The Finals is only XP
what is exp used for? (im new)
Battlepass
ok
XP goes into BUFF pass and you can earn base/premium rewards
i don't know why this keeps happening 
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
Hi Guys i have not used buff for a long time but decide use it again and now receiving this error
then i get this at the begin of the match
your tracking is probably corrupted Restart Overwolf and restart game too
and follow all steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I think that clash of clans challenges are down
Maybe after coc update this morning
Endless challenge ?
and what challenge isn't working for you
Currently level 2
Receive trophies from matches and play matches
It's stuck at 83% completion after coc update
and you're playing a ranked match
And last question, do endless challeges count
Yes endless challenges does work
Send a ticket explaining this issue #open-a-ticket
I need help please
?
refferals
what refferals ?
dms
GG @blazing shoal, you just advanced to level 1!
please describe your issue
I made a guy sign up for the first time to buff
and my cvr is 1
and i got no money
did all the steps, still not working
Okay. Thanks 😁
does plunder squads not count as part of the challenge
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
for some reason when I try to install buff it opens and shuts down immediately what can I do
What kind of windows do you have
11
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
I have reinstalled overwolf, val tracked and buff and the error is still popping up
Any staff member knows when riot API will be fixed? Cause it's a while that Riot cards are missing in the shop and with new Amazon ToS you can't buy gift cards with amazon codes
Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it
No eta, sorry
This game has nothing to do with game you marked your tracking status to be this one https://overwolf.github.io/status/call-of-duty-modern-warfare-3
well then i have no idea what is wrong with it...
GG @scarlet yoke, you just advanced to level 6!
did that now i just wait
manstid has been warned.
?
this
.
What error message are you getting ?
i accidently deleted my account
i want to restore it
Send a ticket #open-a-ticket
how long could it take?
next time please be patient and wait for a reply
hello, where do i find my monthly buff box ?
An answer can take 3-5 business days
GG @lost portal, you just advanced to level 1!
sure
anyone pls
free claim?
i bought the yearly elite sub, i'm asking where the monthly box is
When did you buy it?
several days ago, just where do i find it ?
like is it in inventory ? Is there an option is the buff box section ?
where should i look ?
i got a free basic box with 10 buffs inside, but im pretty that's not the one
GG @mystic aurora, you just advanced to level 3!
it's supposed to contain coupons and so on
i already had the problem with my previous account, maybe it's somewhere but i don't know where to look
Click explore buff boxes and there you should have a lootbox
i got a free box but it had only 10 buffs, was that it ?
like is it possible to get only 10 buffs with it ?
yes
isn't this for the basic ones ?
i thought the monthly premium box was better
ok well i guess that's it then thx
how can i earn vbucks with this?
You can see items redeemable in your region and global. Maybe they're not on stock atm for your region
is there anyway to talk to a mod that can unfroozen accounts or smt like that?
without being sending emails to the support
where can i see that
We're not administrators to unfreeze your account. Did you filled out the form #1135607188430262293
I'm quite tired trying to reach the support and the people in there just pretending to ignore what my issue is and not trying to help me with it, its been 2 weeks and still didnt got a single answer
Did you fill out the form #1135607188430262293 ?
Yes I did all i could
Well, since it's been two weeks, did you even send a ticket #open-a-ticket ?
Yes, I already did all of that
When did you sent a ticket and how many tickets you sent
I've sent one in day 2 of this month and not getting an answer i sent another one in day 3, they said in the 1st one that they couldnt do anything, in the 2nd ticket i explained the whole situation and they said that they would be handling it and answering me on the 1st one, then after that i didnt get a single answer about the case
GG @toxic herald, you just advanced to level 3!
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket
Thank you, its open but i think they are just not answering me at all
Isnt there anything else I can do?
status ticket is open ?
yes
When was last time they wrote to you
9 days ago
Wait 5 more days and if they don't write back, send them a reply with the same ticket (don't create another ticket)
ok tysm
how do i redeem the buff coins?
Play any supported game
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
thx
yo, they fixed warzone 2.0 tracking but when i join a game this pop-up, even if i finish my game i still get 0 points on the leaderboard, other guys are making points, any fixes?
My account got disabled and didn't know about that thing can I get it enabled back?
What error do you see?
Frozen account not allowed
GG @vivid sequoia, you just advanced to level 3!
Is Roblox supported in BUFF on mobile? If it is, why can't I see it in the app as "my apps" in the "play to earn"?
No, only on PC
Oh, ty. Then, is there any ways to close the overlay of the app or making it smaller, without it shutting down completely to see my progress? It's just taking up so much space of my screen, sadly.
It says CS2 is supported but it’s still not working ☹️
CS2 is not supported yet, supported in overwolf, but not in buff
Ahh that sucks
Every time buff store restores it wont load, is there any workaround?
it doesnt load when you reload many times, you need to reload it only once
And how can I know when the right time to reload is? 😄
Only once did I manage to see a card available but it was gone before I could get it :/
How to disable the popup (startgame and endgame) every game? It's quite annoying
You need premium
Otherwise I dont think you can
is there no more valorant gift cards?
if they're available for your region they're probably out of stock
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
It has been 2 days and i dont get an answer for my problem ( multiple accounts detected access denied)
An answer can take 3-5 business days
When will support CS2 challenge
no one knows, sorry.
Why the marketplace reward only has bunch of images or promtional keys and no real value items for us to redeem?
This is embarrassing.
Is there anyone here who was actually able to redeem valorant/riot gift cards?
maybe your region doesn't support the better items available. perhaps boost buff in your country and they'll add better things to market for you 👍🏻
So this app is made for us/uk region i think
im trying to use buff but this unremovable popup add has been on my screen for like 2 weeks
can anyone help
fullscreen btw
try restarting buff
how
you on windows?
no
how
you have to go to task manager
search buff and end task
k
it should say buff has crashed at some point
once that happens reopen buff
dam
any other ideas
always works for me
ill try again
did it work?
I haven't seen them in marketplace for a very long time
bghf_bouthat was softbanned.
Yea same
GG @midnight viper, you just advanced to level 2!
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
why does it say frozen account not allowed exception when i try to log in or sign up with discord
How long?
This is the form to unfreeze, I know there is a link to it also in this channel but here it is again
thank you
I can't redeem my buff in a challenge and because I can't redeem it I can't continue with the next one
can't redeem
or claim I should say
Restart overwolf on your task manager, restart lol, play another game, try clicking again
Is there any chance to redeem Riot Gift card in India?
How can I change my country in buff
that doesn't work
non works
it's a common problem I have with buff, having trouble claiming things like the wheel and challenges, and it sets me behind because I have to wait it for it to fix itself and it sometimes can take a day
No
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
You can’t
That’s the only known solution, so you can keep trying it while sending a ticket too explaining the issue #open-a-ticket
🙂
hey fortnite added like racing but it does not track that gamemode can u try to fix this?
@lost grail you are aware this is the support channel right
i need help
Don't waste staff time by asking questions you don't mean as our staff are trying to take all questions here seriously
does $5 golbal valorant access code work for india
how do you use ur buffs?
hi
i want to stop my minecraft tracking can pls someone tell how to do taht
i want to stop my minecraft tracking can pls someone tell how to do that
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
Do the opposite of that for minecraft
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
In the marketplace
Steam global codes works in Italy?
So there are no Riot Access codes for AP servers?
None that we have access to at the moment anyway (if they do exist)
Yes
badxninja69 has been warned.
I understand you and some users are unhappy with being unable to purchase items after paying for premium
We do give refunds so I would advise you to #open-a-ticket and request a refund instead of cursing and insulting Buff in a different language
If you weren't cursing them out then it very much looks that way
refund of wt ?
GG @dreamy fern, you just advanced to level 3!
ull give me money for coins?
You said you paid money for it?
no i did not
Wait then why did you ask for a refund when you didnt make a purchase?
You didn't, but you said that you were unable to get anything after purchasing and that people should uninstall
Purchasing what?
bro can u read properly
i told not to waste time and money on this app
its useless
The way you phrased it implied that you did spend money
Sorry for the misunderstanding
y would i spend money and get nothing in return?
If you have any comments or complaints, I would suggest going to #off-topic-english
That was literally why I was confused
Thanks
my minecraft is lagging because of Buff tracking sytem how do I stop that
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
Do opposite
thank you very much
Broo
My account isnt unfrozen
Its been a week since i filled out the form
What do i do?
Ok 👌
is there a way to change url from the url of affiliation
I would like to get a different one
like buff:/r=thekingmp
gone
Can I report a player for cheating in the monster challenge?
ofc
How do I do that
Can I msg you on dms?
sure
hello my account is frozen how can i fix it
Fill the form #1135607188430262293
i did how long would it take to get fixed ?
How long
?
Why do i get no xp when i finish playing the binding of isaac?
Did you see pop-up start screen ?
Yep
Follow steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I do all of the below when i close it it says you have earned 0 xp
Hmm try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
Alright!
When will the marketplace reset? Has the previous reset time been changed?
it's mean it restock 11.59?
GG @narrow carbon, you just advanced to level 2!
XX:00 or XX:30
ok
More guys
downloaded buff
from my affialiate link
but I didnt get anything why?'
my account got frozen how to get it back?
Send screenshot with error message
thekingmp has been warned.
oh sorry
i have sent the screenshot
not sure if this belongs in support but why tf this an ad im getting
Help me please
Fill the form #1135607188430262293
what is your exact issue
I need to talk
I can't write here
Could you join global voice chat
if it is possible?
done
I'll try to report it, but I don't think it's gonna go away
I can't communicate with you because my microphone is broken, so no, if you need something, post it here and exactly
Im having a issue where buff is not tracking my tft games for some reason and i looked at fixes on youtube and everything is enabled for overlays etc so im wondering do i have to do a uninstall reinstall cause thats the next thing im gonna do otherwise i dunno
Follow all steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
So
GG @blazing shoal, you just advanced to level 2!
I have problem with the affiliation program
done and done everythign was already allowed ticked and running the way the steps describe
One guy clicked on the link downloaded and then registered but i didnt get any money could anyone help me?
:/
can u send me your email?
sure
the affiliate link u mean?
i think they have to buy premium in order for u to get money
ye
wait
we can't check any affiliated stuff here
you must send an email to your affiliates manager
and did you get launch game screen / start game screen ?
i restarted the whole rig as a porecaution
and re did the steps after it didnt work
and did you get launch screen / start game screen
yeah it shows up but when i go into my game details it always says 0 earned unless thats just a delay in showing ny earnings or a glitch
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
kk ill try it
GG @charred crane, you just advanced to level 1!
Deleting messages lmao
Do not use this channel for chatting
what time do giftcards get recharched
Hi im having a problem
i just downloaded buff
and it suddenly doesnt connects to the internet
even tho my internet is working
same for the overwolf
has the siege compatibility been sorted yet?
GG @pearl rampart, you just advanced to level 1!
R6 is down on BUFF
what exactly is giving you issue ?
I just reinstalled it and its working
@spring sentinel
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I have a question for Minecraft. I was checking my Minecraft challenges, and it showed here some challenges. My question is which server and which gamemode (duels, blitz sg)?
You could have just said hypixel, it’s just as easy
well that article showed me even more, including that i was using the wrong version, client, etc
Ah
fix lol arena please
I don't think it's updated, it should work tracking, I think
i play two games no buff
can i get any buff coins by join discord?
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
No
ahh ok
but you can play #game-bot-beta and get points there and the more points more you can get buff coins
okay
Is Have a nice death out of stock cause i cant see it anywhere even though its advertised
Help. In the current challenge for Minecraft, in Blitz the app is not counting the rounds. Are there any requirements for this mode to count?
It doesn't say anything about Blitz. I can earn coins in Duels, but It's not counting the rounds in Blitz.
Play Solo or Team blitz game mode
Played. Do I have to always stay until the end even if I die, maybe?
GG @last atlas, you just advanced to level 1!
Okay, thank you^^
And in the thread it says about Skywars and Bedwars, nothing about Blitz, btw.
what does frozen account mean
it is the next day and this is still not working
Hello, for some strange reason the emails that BUFF sends to my outlook are not sent, I have already tried but no, no emails or anything are shown
did you check spam?
i will try
hellol buff says fraud error after r6 game
it keeps saying fraud error no idea what that means
nothing
R6 is down on buff
i need premium?
you need to buy a vbucks card that is not available right now, and no, you do not need premium to buy one
did you open a ticket for an issue and are looking for the thread?
no, why are you needing the buff emails? did you open a ticket?
for an ongoing issue
for verify my account
GG @red topaz, you just advanced to level 1!
and change password
try another email account
my other email is freeze, and i opened a ticket like 2 weeks ago and nothing bru
to unfreeze my account
what was the error for the frozen account?
that's also why you haven't recieved a verification email
they don't allow more than 1 account
look, i have one gmail that is freezed, so i tried with an outlook email and in that email, i dont receive this buff emails, that outlook email is not freeze
I understand
what I asked for was the error message on the frozen account
but if you don't want to provide that and you have filled out the #1135607188430262293 message
and it has been 7-10 business days
and you've #open-a-ticket
then follow the steps provided here
with the frozen account email
ok now how can i eliminate my buff account?
Hi! New to Buff and signed up with google, but wanted to connect my steam and discord and cant figure out how. also, Ive been playing games but its not displaying challenges or any of my downloaded games and tells me I didnt earn anything after playing. (been playing minecraft vanilla, wondering if it has to be on a hypixel server, and roblox using their installer, not through windows app store so far, but planning to try other games to see if it detects them)
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
thanks !
you can delete your account once logged in under settings 👍🏻
you might have seen a black friday premium promo deal which ended Nov 28th.
is changing usernames possible? my email is my real name..
in settings you should be able to change your nickname
thank you!
Since Lego Fortnite and Rocket Racing are now permanent in Fortnite, will BUFF add them to the system for challenges
No info :(
i need help my buff app wouldnt load up its not opening
Any error? Does the logo appear?
yah
What error does it show you?
Have you tried reinstalling Overwolf?
Yah
What version of Windows do you use? 10, 11?
10pro
how to get val gift cards
Get buffs, and when you reach the amount, exchange it for a riot card
ahshanul. has been warned.
He been making inappropriate/nsfw jokes
But it is not in marketplace on app
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Thx
Riot Access code is out of stock 5 hours ago
You should see global card
So when can we buy
why they don't belive me that i'm only using 1 account, and they can check it
GG @brittle ice, you just advanced to level 5!
i swear i'm only using 1 account on my pc and mobile
and i'm preimum plus user+ buff pass
hey look man, there's nothing we can do about it here
should i make another account? or they are gonna ban it ?
if they are confident then there's nothing we can do
you can make as many accounts as you want but they'll mostly likely alll be flagged and banned by the system
but i need to not get a ban next time
we really can't do anything for you here
you'll have to reply to them in the ticket
and ask them for more info or smth to prove your case
i asked them to check the daily buff counter for other accounts that they know about them
Hello, I have a question for u guys. I am using buff for quite the time right now and have 4000 credits the problem is that in my shop there’s never a steam gift card nor any gift cards I can spend it on. My friend from a different country has them restocked yet I can’t ever see them. Will they ever arrive there so I can stall use the app what I downloaded it for or not?
buff how use tickets
I’m have attacked a few times but it’s not recording it
Clash of clans
Mobile
As you can see it recorded the endless challenge but it didn’t for the premium one
I have a question, if my brother downloads buff and tries to compete in the monster challenge will buff our accounts as same owner since we have the same ip and ban our accounts?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
You should wait for it to appear in your country
Have you restarted the Buff app?
Yes
I have the app for almost a year and not once was it there
If you have several accounts in the same household, Buff can ban both accounts
oh damn good to know thank you
What can I do if my brother wants to download buff as well?
I am stating to doubt it will every be there
Then You can only see items redeemable in your region and global.
Can I change it? Because I got the app to get those cards mostly and now I can’t
You can share the same account on a single device for example
What's your region?
So he can't create his own account right
In the same home, nope
Just one
Ah okay thank you
Wel I am from Slovakia so I would suppose EU
GG @amber tangle, you just advanced to level 1!
Do you only see global cards?
There may be no stock available in Slovakia yet, sorry, But I think you only have global cards
Is there no way to change it ?
To view other than global ones and get the steam ones?
I had a problem with the clip I uploaded to the monster challenge so I deleted my tweet and reuploaded it myself not through buff, will that cause problems?.
It shouldn't cause problems
Okay thank you
for some reason buff records my highlights with like 5 fps on the clips, any way to fix that?
Oh you need to be on pc to redeem, sadly mobile doesn’t have it
GG @gentle grove, you just advanced to level 2!
I still need help with this!
Oh okay I will check it there later but still never had them there either
If not there then no idea on how to help
a am on pc
GG @polar bloom, you just advanced to level 1!
how can a get vbucks in buff an aim on pc helllppp me plsss
bc a look and a dont se nohing for vbuck only 1 skin for 200 buff cons help me pls
and a dont hawe premiom
anyone know when steam gift-card will be available ?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
what is API???
Application Programming Interfaces, stock will soon return
Thanks a lot still
how use tickets?
What tickets
yo. not sure if anyone of you experienced this but ever since I started using a second monitor, my recorded games wont record my game audio, but records my mic audio. I tried modifying my settings in overworlf, and it still doesn't work. I'm using a laptop btw.
GG @fresh badger, you just advanced to level 1!
u actually go to raffles for that
and click "see details" of your chosen raffle. then put it there
I might ask why the coupons are still sold out
they typically refills once in a day and you can only get them if you happen to watch over it lol.
aww man :/
my bp isnt progressing when im playing games, used to but now i keep an eye and i've played quite a few games and it hasnt moved
can anyone tell me what is this error
