support-en

[frozen ocean]

Do you know if its possible to restore automatically deleted highlights?

[glossy jay]

don't think so

best to save your highlights before they auto delete

[frozen ocean]

Like, I have the highlight video but I want it to show up in my library

[glossy jay]

they could be buried in your BUFF program file location if you want to search and see

[frozen ocean]

I tried putting it in my highlight folder but it didnt work

it doesn't show up in my buff

[serene ginkgo]

U cant add video files to the highlight section

[frozen ocean]

Its for the monster challenge , I need to upload an highlight for 100 points but since warzone 2 doesn't exist anymore I can't take new highlights for the game

[serene ginkgo]

Only clips recorded by buff show up there

Its a safety precaution

[frozen ocean]

so I saved one of my highlights but idk how to put it inside buff again

[frozen ocean]

it is a clip recorded by buff

[glossy jay]

think it has to be clipped and uploaded within the same wk

[frozen ocean]

ah damnit

well hope warzone will be back up

[serene ginkgo]

As in, anything you move into the folder wont be detected

Only video files placed there by the buff app will register

[frozen ocean]

Do you know if theres a way to record a warzone clip?

Theres a problem right now cuz warzone merged with mw so now it detects it as the same game

[serene ginkgo]

I mean, do the same thing in warzone and you'd get the same clip

Yeah but it should be affecting everyone so I cant do anything about it

[brittle spire]

for the first day is good?

[nimble steeple]

Yes but next time write it in #off-topic-english , This channel is for questions only.

[brittle spire]

[brittle spire]

and i can earn buffs, playing games like

[nimble steeple]

Only XP

[charred crane]

Hello, I have a question.
There is no other option to buy vbucks for fortnite in the BUFF app

[glossy jay]

nope, hopefully they'll add more things to market in the future

[worn socket]

Why Are There No Good Game Keys Available Waiting Since Some Months

[azure jolt]

Hello, i have a question too. I didnt see riot gift redeem in market either, did they remove it?

[worn socket]

Yes Just For Some Time It Will Come Back Within Few Days

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[worn socket]

Till That Time Get It In Raffle Ticket If U Want

[azure jolt]

Okk, tysm

[worn socket]

Wlc

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[west quiver]

GG @formal mirage, you just advanced to level 1!

[strange matrix]

hello i want to ask something . How can i delete my buff account ?

[nimble steeple]

Click Setting and Up have Delete Account

[serene ginkgo]

Oh yeah I could have just said that

[halcyon moat]

how can i complete warzone 2 monster challange when warzone 2 is no longer playeble ?

[magic inlet]

Tracking WZ2 is offline on Overwolf

[hallow badge]

hi i have a question, i currently have lots of buff points but i cant see valorant on the marketplace, and i dont know why, can you help me?

[smoky pendant]

checkmateo has been warned.

[hallow badge]

why did i get warned

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[hallow badge]

how do i know when stock will refresh sir

[magic inlet]

In DM you have a reason why you have a warning

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[hallow badge]

oh my god bro please tell me that i didnt just get 2069 buff points by buying boxes and it goes in stock rarely'

[rustic valley]

Hi, why is my market place almost empty? Theres only a few keys

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[rustic valley]

No, its not saying out of stock. Its just empty,only like plant impact and a random roblox game

[magic inlet]

You can see items redeemable in your region and global

[rustic valley]

So i can only redeem 16 stuff?????

[magic inlet]

I can't check your market, so I don't know

[rustic valley]

Can i sent pics?

[west quiver]

GG @rustic valley, you just advanced to level 1!

[magic inlet]

just tell me where you're from

[jolly wyvern]

hello i have a problem

[rustic valley]

Malaysia....... is it because i live there and thats the problem?

[jolly wyvern]

The points I earn in the mobile application do not come to my account.

[brittle ice]

It has been 9 days and still steam cards not available

[magic inlet]

Afaik you should only see Global Cards unfortunately you can't redeem Riot Access Code/Steam in your region

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[brittle ice]

My shop is only showing prof8le pics and some useless things for donation LOL!

[west quiver]

GG @brittle ice, you just advanced to level 4!

[magic inlet]

where (endless, quests)

[rustic valley]

Ouch, ok thanks

[brittle ice]

I have 4k coins and idk what i should buy

[magic inlet]

Send screenshot

[brittle ice]

Another bug in mob app

[jolly wyvern]

I did the task, I watched ads,But the buff coins didn't come

[magic inlet]

Check Transactions

[brittle ice]

Imagine u grind so hard to save a baby sea tutrle😂

[magic inlet]

Restart App and check again

[magic inlet]

Where are you from

[brittle ice]

Egypt

The only thing i can buy is steam card, and now it has been a long time can't get it in market

[jolly wyvern]

I've tried but it doesn't work

[magic inlet]

your marketplace should only have Global Cards so your marketplace is fine

[brittle ice]

Does any one guys see steam gift cards in his market?

[brittle ice]

But u see my market, full of useless things

[magic inlet]

It may be possible that you've reached your daily limit

[jolly wyvern]

I've never used it to this day

[magic inlet]

Send a ticket explaining the issue #open-a-ticket

[jolly wyvern]

I've been having this for three days now

ok

thanks

[west quiver]

GG @jolly wyvern, you just advanced to level 1!

[magic inlet]

Global cards are supposed to be so that I can't do anything about it and secondly the steam card is out of stock and that's an API issue that even BUFF can't do anything about, it may take a long time to get the steam card back on the marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[cyan creek]

Is there plans to include Rocket Racing as a supported game?

[vale dawn]

when riot codes will come stock

[frosty nest]

#when_is_next_restock #870329411986149536

[magic inlet]

No info, sorry

[vale dawn]

but not writing out of stock Icant see in market place

not in marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[vale dawn]

Tyyyy

[iron crystal]

i opened buff after like half a year because i remembered i had enough buff points to redeem a giftcard. i opened the marketplace and there are literally no giftcards in my shop.

[west quiver]

GG @iron crystal, you just advanced to level 1!

[lethal blade]

I was wondering if changing the email associated with the buff account was possible

[iron crystal]

And when i wanted to redeem a giftcard long back, i opened buff every hour of the day but the giftcard was always out of stock. not once was i able to redeem anything

[magic inlet]

You can't

[lost grail]

just out of stock, ppl buy it quick

[magic inlet]

#when_is_next_restock , #870329411986149536

[iron crystal]

i checked that section before. i literally kept an alarm for every half an hour with buff open as well. it was shoowing 7 hours ago and then randomly just a minute ago

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock

[iron crystal]

but right now there is not a single gitcard in my shop. there used to be riot code and all but nothing is visible now for some reason

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[iron crystal]

is there no way for me to like access it any other way?

because i have been trying for grinding on buff for more than a year and i am so unlucky that i have not gotten anything

[magic inlet]

No, you have to wait, it may take a long time before the card returns to the marketplace. BUFF won't do anything about it

[iron crystal]

that's sad. i feel all my effort going into waste. i guess i will check for some more time and if im unluck then i'll just leave it

[dusty belfry]

Hi, I have a quwstions

question

i participate a raffles

i bought 100 tickets

and when raffles end i didn't get my reward

[frozen ocean]

Then you didn't win

[dusty belfry]

but how it's possible

i have 100%

chance

i wrote this

so tell me how it's possible if i have 100% chances for a win?

[manic seal]

wym you have 100% chances of win?

nobody has 100% chances of win on a raffle

[dusty belfry]

but how if I bought 100 tickets and i can't buy no more tickets

[manic seal]

yea you can get 100 tickets (or depends on the limit) per raffle

in your case 100 tickets for that raffle

[dusty belfry]

i know

but if i buy max tickets

i should

win

this proze

[manic seal]

max tickets that you can buy

[dusty belfry]

prize

[manic seal]

other user can buy 100

100 users can get buy 100

thats not 100% of probablities

[dusty belfry]

it doesn't make sense

[west quiver]

GG @dusty belfry, you just advanced to level 1!

[manic seal]

how so

[dusty belfry]

because i invested

my points

and i have nothing

[manic seal]

well you have to wait for the results of the raffle

maybe you can win it

[dusty belfry]

raffle end

[manic seal]

well means that you didnt win

[dusty belfry]

it sucks

[manic seal]

well its a raffle, you can win or not

[prime grotto]

hi can someone help me with a problem i want to create an account but it says my ip/device is suspicious but im not using any vpn so idk what to do

[magic inlet]

Send a ticket #open-a-ticket

[prime grotto]

sent it

[frozen ocean]

Is there any way to talk with a dev/admin? I tried explaining my problem to an admin in a support ticket but it seems like a bot answered me

[manic seal]

only way to get contact with devs is in the ticket system

[frozen ocean]

oh, does it take a week to get a second respons as well? or is it quicker?

[west quiver]

GG @frozen ocean, you just advanced to level 3!

[manic seal]

answers can take some days; like 7 working days

[frozen ocean]

oh :/

[feral fern]

rip this app

it was so good a year ago

no it's fa##

i mean now

[glossy jay]

if you don't need assistance you should vent your frustrations in #off-topic-english

[worldly charm]

I have a question, when is Buff going to put the missions on CSGO 2?

[magic inlet]

No info

[gilded plover]

it says frozen account not allowed exception whenever i try to sign up/log in what do i do?

i use overwolf app

[spice phoenix]

Hello, yall. I need help. I got the Raid shadow legend code from the shop, but it is saying expirted. ANy one knows why?

[whole cape]

need help guys

how to connect any game

on the buff ap

[magic inlet]

Send screenshot with error message

[magic inlet]

PC or Mobile

[whole cape]

wait on fortnite maybe i have to play battl eroyale

no box fights

[gilded plover]

I just turned my pc off rn but thats basically all it says

[magic inlet]

when did you get the card

[magic inlet]

I tell you for the second time ''send screenshot with error message''

[gilded plover]

K give me a sec boss

[magic inlet]

Fortnite is unstable #game-status but you can still earn Buff coins/XP

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[whole cape]

ye

[magic inlet]

Fill the form #1135607188430262293

[gilded plover]

thanks, done. and also, i havent ever used buff or created account for it its my 1st time

and it says that the moment i try to sign up/log in

[magic inlet]

You don't need to tell me that 🙂 . Please be patient and wait 7 business days, your account should unfrozen, and if your account is still frozen and 7 business days did not help unfrozen it, please contact us back #support-en

[lunar pendant]

hey there did anyone know that there are a few games added to buff

or is that a glitch

[magic inlet]

wdym

[lunar pendant]

there are a few cod games up rn on buff

i see mw2 and cod 2019

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[gilded plover]

Thanks brother, just stated in case it might mean something different, thanks again may God bless you

[west quiver]

GG @gilded plover, you just advanced to level 1!

[gilded plover]

Have a great day

[tacit steppe]

Can someone tell me how to rank up on buff

[sterile jay]

acc froze

[magic inlet]

#off-topic-english

[magic inlet]

Send screenshot with error message

[magic inlet]

Play games

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[tacit steppe]

Thx

[sterile jay]

I already requested but i waited for 1 and a half week and nothing happend

[magic inlet]

Did you fill the form #1135607188430262293

[sterile jay]

Yes I did

[magic inlet]

When did you send this ?

[sterile jay]

Last Thursday

[magic inlet]

Send a ticket #open-a-ticket

[sterile jay]

Alright

[vagrant patrol]

i just played spiderman for 8 hours straight and it gave me 44 xp

[safe atlas]

.

[last reef]

anyone got this error before ? Does that mean the item is out of stock ?

[little bough]

so for brawl stars, is the weekly challenges locked to premium only on mobile? Because I can do it on the desktop version

[west quiver]

GG @little bough, you just advanced to level 5!

[nimble steeple]

Yes

[nimble steeple]

It is blocked and you need premium, on PC you can see it but I think it does not count

[chrome storm]

I vip has already expired and i couldn't buy anything from the store, nice crap. It just doesn't have stock.

[little bough]

I just redeemed it so that's not true

[chrome storm]

It's allowed to sell Buff accounts?

[west quiver]

GG @chrome storm, you just advanced to level 1!

[chrome storm]

I can't even claim my gift cards.

[nimble steeple]

So you can redeem it on PC, interesting

[nimble steeple]

Nop

At least here

[magic inlet]

It is forbidden to selling/trading post here on discord #info-and-rules and secondly, if you gave someone a BUFF user account, they would be banned for using a different IP address/multiple accounts

[chrome storm]

So what i make with my buffs

I can donate

for save a baby turtle

[magic inlet]

it's up to you #when_is_next_restock , #870329411986149536

[vagrant patrol]

i just played spiderman for 8 hours straight and it gave me 44 xp

[warm olive]

what i need to do?

[marsh lantern]

#1135607188430262293

[warm olive]

ty

[nimble steeple]

have you played on controller?

[queen locust]

How can I quit my Premium subscription?

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by noctusxev#0 (Normal User)

[queen locust]

Thx Bot

[vagrant patrol]

yes

[nimble steeple]

It is because overwolf does not detect the console controller input

sorry

[vagrant patrol]

awww

[limpid hinge]

my acc is froze what to do ?

is it band ?

[manic seal]

#1135607188430262293

[nimble steeple]

Fill the form

[limpid hinge]

7 days ?

[nimble steeple]

yep

[limpid hinge]

is there any faster way

[earnest pasture]

so for some reason the buff app isn't tracking any of my challenge progress anymore. it's been that way for almost 2 weeks now. and before that it only tracked some of my progress. how can I fix this?

[limpid hinge]

thanks for helping

see you in another life

[nimble steeple]

what game/gamemode did you play

[earnest pasture]

league of legends. and mostly ranked mode

[wanton lodge]

guys is there is an option for roblox

[nimble steeple]

wdym?

[wanton lodge]

like can i use it on roblox

[nimble steeple]

buffs playing roblox? no, you will only receive XP

[wanton lodge]

well can i get robux from that?

[nimble steeple]

If you level up, you can get buffs, then you can redeem Robux

[peak jewel]

how do i get a reward for a roblox game

for anime-energy

i already have buff downloaded

[nimble steeple]

Do you mean the pet?

[peak jewel]

yeah

[nimble steeple]

We don’t handle that, contact their devs

[peak jewel]

k

also how do i get to this page

if i already have a account

[nimble steeple]

again, the staff team has no information on that, I recommend that you contact the developer (Roblox pet)

[peak jewel]

k sorry

[earnest pasture]

league of legends. and I play mostly ranked games

[drifting galleon]

Guys dose buff have Roblox gift cards that I can buy with buff and not from lottery

[lunar pendant]

hey there

[manic seal]

hey

[manic seal]

i think there is us only roblox cards

[thin hull]

i got the same thing

[lunar pendant]

if i get the buff pass do i get extra xp for gameplay

and towards my pass

[manic seal]

20% extra yea

[drifting galleon]

But

[manic seal]

unless they changed it

[drifting galleon]

For buff

Is there tonic cards

Robux

[manic seal]

yes but they are us only

idk if they are in stock rn

since im not in usa

[drifting galleon]

How to see where the gift cards r

[tulip turtle]

[slim scaffold]

May i know why am I not seeing Riot access codes/Gift cards in BUFF app ?

[manic seal]

in marketplace tab

[manic seal]

is the marketplace blank/empty/down?

[slim scaffold]

No but I usually used to see Riot gift card ( Even if they were out of stock) in the marketplace tab. I juzt don't seem to see them from yesterday.

[west quiver]

GG @slim scaffold, you just advanced to level 1!

[slim scaffold]

?

[thin hull]

devdude u have 5 mins to run or else...!

[west quiver]

Your roles on this server do not allow you to use the AI commands.

Reach out to the server owner to know how to get an ai-authorized role or Unlock unlimited uses of this AI-based feature with a personal plan.

[neat canopy]

Hello! I’m new to buff and noticed some of the more popular items, like steam gift cards, were out of stock. Does anyone happen to know when they come back in stock? Is it random? Scheduled? Thanks!

[nimble steeple]

Hii!! Normally, the restock time are usually at <t:1700872200:T> and <t:1700915400:T> #when_is_next_restock #870329411986149536

[neat canopy]

Ah, so daily. Do they sell out quickly?

[fresh sand]

I really need 200 robux card DX

[nimble steeple]

10-30 Seconds

[neat canopy]

Holy crap

[neat canopy]

Seems borderline impossible to grab one, is that true?

[nimble steeple]

You have to be quick to get a card, but you can

[west quiver]

GG @fresh sand, you just advanced to level 2!

[nimble steeple]

¿? #off-topic-english

[fresh sand]

?

[nimble steeple]

I think this is not a question, that's why I told you to go to #off-topic-english

[fresh sand]

Oh I forgot, sorry.

[halcyon moat]

then how did kubiix get 100 points in the challange ?

[night lodge]

so i have gathered after a long time enough buff points to get a riot gift card but i cant find any!

what happened? its not like they are out of stocks they just dont show up as an option!

[frozen ocean]

Theres a problem, Warzone merged with modern warfare and now buff doesn't detect Warzone anymore since like 2 days ago so you can't gain points anymore. only by uploading an highlight but the thing is you can't even take an highlight of warzone cuz it doesn't detect warzone as warzone so you can only gain 100 points daily if you kept a clip saved in your library which he probably did

[halcyon moat]

ok thank you

[frozen ocean]

So, I'm currently having the same issue as you. I'm fourth place and well now got no chance to compete in this challenge anymore because of this :/

[halcyon moat]

:/

i have some gameplay recorded but not by buff

[waxen estuary]

arena lol rewards aint working? right?

or it just me?

[frozen ocean]

I have gameplay recorded by buff that I recovered after it automatically deleted but you can't put it back in the library once you remove it

:/

If they won't fix the problem then those who saved a clip are going to win this challenge for doing nothing which is so fraustrating after I've grinded for like 40 hours

[halcyon moat]

how did u recovered it ?

[frozen ocean]

Was in my trash

[halcyon moat]

i dont have them there

[west quiver]

GG @halcyon moat, you just advanced to level 2!

[frozen ocean]

idk but it won't help you can't put it back in your buff library I've tried it all

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by hanahpanda#0 (Normal User)

[glossy jay]

arena might be treated as a seasonal mode which doesn't count. you could try restarting buff and overwolf

[bronze latch]

its been 14 days since my request no one answered can you please fix this its a waste of time now i want my sub or money back https://support.buff.game/hc/en-us/requests/91174

[blissful moss]

Does anyone know how to complete the second LoL Arena mission?

[magic inlet]

What is the status of your tickets

[magic inlet]

Try reinstalling Overwolf
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[steel sphinx]

did they remove global cards for riot/steam?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

I'm not dealing with it anymore and it should be working by now to tracking WZ2 (Online)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[steel sphinx]

ik u dont know for sure but does that mean the global will come back or just gonna have to play it by ear?

[marsh lantern]

No info

[steel sphinx]

alright thx

[worldly charm]

It's normal that in the doomsday on Fortnite the part I'm doing doesn't work, it's my match not found?

[magic inlet]

Fortnite is unstable #game-status may or may not track something

[worldly charm]

I hadn't seen it, sorry

[jagged prawn]

can someone help me witch my frozen account

[magic inlet]

Send screenshot with error message

[magic inlet]

The main thing is to have a Launch screen pop-up before you start playing

[magic inlet]

#1135607188430262293

[worldly charm]

weird I played a game yesterday it gave me match not found and it counted the game I played

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[bronze latch]

its open i have 2 tickets..

[magic inlet]

and that's the problem the more tickets you send the longer it can take to get a reply

[mortal talon]

Whene i sign in or sign up he tell me frozen account not allowed plz i need a support

[marsh lantern]

#1135607188430262293

[bronze latch]

its been 2 weeks my sub will run out and i still dont have it lol

[west quiver]

GG @bronze latch, you just advanced to level 2!

[pulsar egret]

how long does it usually take to unfreeze an account after filling the form?

[marsh lantern]

It says on the form

[pulsar egret]

sorry didn't notice it 😅

[undone glade]

yes it is bugged, it worked for only one match then the next level got a damage challenge and it doesn't count that too

[patent tartan]

Hi! I got a question. How does buff make money itself? because ig I dont get payed out thin air

[marsh lantern]

Ads, premium subscriptions, deals with partners, etc

[patent tartan]

thanks

[zealous coral]

Guys what happened to riot gift cards it seems like theyve disappeared completely for mr

me

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[zealous coral]

thx

[late obsidian]

Does anyone have any idea how much points for amazon 10$or 15$?

[jovial moon]

i opened a ticket to refund, but they didnt reply

[marsh lantern]

When did you open it?

[marsh lantern]

An answer can take 3-5 business days, wait patiently, please!

[jovial moon]

alright, thank you

[jovial moon]

can purchased items from market be refunded ?

[marsh lantern]

Nop

[jovial moon]

oh :/

[marsh lantern]

Unless they're bug, which you must send a ticket. For example, if you buy a code and it says "null", ofc

But if you want to refund it because you no longer want it, you can't

[jovial moon]

i want to refund google play store bc it said global while its only for usa

so i cant reedem it

[marsh lantern]

Then you must send a ticket #open-a-ticket

Explain the situation with as many details as possible

[jovial moon]

yeah i did i should wait for reply

thank you

[faint rose]

yall how do i get v bucks from this stuff

[marsh lantern]

You can look for them on the marketplace if they’re available for your region. Remember that you can only see items redeemable in your region and global. Afaik, they held a raffle of vbucks recently, so check marketplace and raffle’s tabs

[obtuse marsh]

why are there none riot games 5€ cards in the shop and when do they come back?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[bronze latch]

can you please tell me if i get my sub back or money back please xD

[knotty compass]

Hey! I used to use buff but I don't do it anymore and I probably won't, how can I delete my account? And is there a way to delete all data you have about my account from your base? like, my name, email, password etc.?

[glad trout]

should i open a ticked if i want to report a specific issue with buff ?

[magic inlet]

Click Setting and Up have Delete Account

[glad trout]

basically, idk if anything can be done about it, but when Buff tracks League Arena matches, if you spectate others when your round is over, if you won it, it basically doesn't count it

[west quiver]

GG @glad trout, you just advanced to level 3!

[magic inlet]

We don't handle administrative stuff here, so there's nothing we can do. Wait for an answer

[glad trout]

figured it was the spectating thing through trial and error lol

ok

[knotty compass]

thanks, so I have to install it? (I recently changed computer so I don't have it)

[magic inlet]

What error it's showing you

[magic inlet]

or mobile app it's same steps click Setting and click Delete Account

[glad trout]

no errors, it's just that it doesn't count the round wins

also it's not tracked at all for a friend of mine but anyway

i have to go now, have a nice day

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[topaz reef]

hi! i always get an issue where whenever i try to purchase something from the marketplace, it takes about 5-10 minutes for the email to arrive, and when i enter the code it says it's invalid. i've tried purchasing multiple products, but nothing has worked. any idea how to fix this issue?

also! i've saved up enough points to buy riot points through the market place but i've never seen them in stock. like ever. is it a timezone thing? because the last purchase is always in the middle of the night for me :,)

[jagged holly]

where can i see how long until next pass

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[jagged holly]

Oh thanks, how could I miss that 😄

[glad trout]

I'm pretty sure that doesn't actually answer your question btw. From what I remember, when one pass ends, there's a couple weeks' break before another one starts

[jagged holly]

and u can still unlock new tiers?

[quick coral]

why is my account frozen?

[marsh lantern]

Once the pass is active, yes

[marsh lantern]

#1135607188430262293

[topaz reef]

how about this question?

[marsh lantern]

What's your email provider?

[topaz reef]

it's called ziggo

i don't have this issue with any other websites that ask for verification codes tho

[marsh lantern]

Send a ticket explaining this issue with details #open-a-ticket

[patent oyster]

im tryna buy this ea gift card and the comfirmation code isn't being sent

[feral fern]

Send link

[marsh lantern]

Check spam

[ember mural]

Trying to get refund. Nobody responding.

[marsh lantern]

Give more details

What refund? When did you send the ticket? Did you receive any answer on the ticket?

[patent oyster]

I did they sent me 4 emails with 4 different codes all of them didn't work and then the emails just stoped

[ember mural]

I cancelled membership months ago they took my yearly membership fees Sent 2 tickets no one has replied.

[patent oyster]

nvm I Got it

[marsh lantern]

When did you send them? Also, one ticket is enough. Sending more will only delay the answer

[marsh lantern]

Congrats!

[ember mural]

Also sent multiple emails.

[marsh lantern]

When did you send them? Also, one ticket is enough. Sending more will only delay the answer

[safe atlas]

guys which game gives the most xp on average?

[nimble steeple]

they all give a similar amount of xp

[fallen rivet]

Why there's no valorant points in the redeem section ????

[manic seal]

out of stock

[cosmic yoke]

Hello! I try to log in to my account but it says Frozen Account not allowed exception. how should i do want to be able to use buff

[manic seal]

#1135607188430262293

[bronze latch]

well is there anyway i can talk to an admin privatly or something idk

[fallow wedge]

I posted my first highlight and didn't get the 100 points, are there any unlisted requirements to get the 100 points?

[kind heath]

I cant farm any points in R6 can someone help me?

[magic inlet]

R6 is down on BUFF

[kind heath]

for all time now??

[hybrid roost]

eh

why am i not able to see valorant gift cards no more/

[kind heath]

ig out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by hanahpanda#0 (Normal User)

[teal rivet]

how do i uninstall it

its getting annoying

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by alifdz#0 (Staff)

[young plank]

i just noticed there are no more riot points thingy in the market , is it gonne for good or for the moment ?

[barren oxide]

#when_is_next_restock

[magic inlet]

No info

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[sudden fossil]

how do i delete buff

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by kyuu.t_mico#0 (Staff)

[sudden zinc]

hi

[magic inlet]

Hi what is your issue ?

[sudden zinc]

Are Valorant VPs (Points) removed from the buff game

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[upper leaf]

is there still v buckss at workshop?

[sudden zinc]

So when will Valorant VP Points come back?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[sudden zinc]

But Valorant VP Points are not completely removed, are they?

[magic inlet]

Card has been removed as it is out of stock and we have no info on when it will return

[sudden zinc]

Okay, I already understood that. I'm asking this, Valorant VP Points are not permanently removed, right?

[charred crane]

Yoo

[magic inlet]

Like I said, we don't know when card will come back (I don't think card will be permanently removed because card is very popular)

[sudden zinc]

Okay, thank you.

[west quiver]

GG @sudden zinc, you just advanced to level 1!

[narrow finch]

Hi,
I just register on my iphone but I also want to register with the same account on my ipad.
I register with discord so i put my mail and password and the I should be redirectec to buff app but this message shown

Which means in french that the link when I click go to the app isn’t valid

Also I wanted to know if buff is available on xbox as im playing apex and R6 on console.
Thx in advance for the help

[sharp crescent]

hello

its been a month since i filled the form to unfreeze my account

.

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Unfortunately, no

[mellow coral]

I just downloaded Buff but when I created my account it said it sent me a verification code to verify my account, but I didn't get it. I'm not sure how to get it to resend the verification.

[magic inlet]

Check Spam folder

[mellow coral]

Already checked, not there

[regal wedge]

Hi

[rich nacelle]

how do i delete buff games

[rich nacelle]

please tell me how

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by alifdz#0 (Staff)

[worldly charm]

I have a problem I put the code and it says not correct

[nimble steeple]

That's probably because the stock ran out.

[worldly charm]

i am so sad🥲 🫡

[obtuse marsh]

I dont know, Ive been looking for riot points since 4-5 days and cant find them

surely they got restocked 1-2 times so idk

[worldly charm]

how can we see how much premium price we have

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by noctusxev#0 (Normal User)

[nimble steeple]

Could be why they don't show up

[obtuse marsh]

there stands that they are out of stock but i thought buff restocks every day lol

i mean amazon cards and all other cards restock everyday too

[nimble steeple]

Well, you have to be quick to get a card, if you need more information, the restock time are usually at <t:1700872200:T> and <t:1700915400:T> #when_is_next_restock #870329411986149536

[obtuse marsh]

i know

and i checked there

but nothing happened

[nimble steeple]

So, There's not much you can do here.

[obtuse marsh]

okay

still thx

[worldly charm]

how can we see the premium buffs?

[earnest pasture]

so for some reason the buff app isn't tracking any of my challenge progress anymore. it's been that way for almost 2 weeks now. and before that it only tracked some of my progress. how can I fix this?

I asked this yesterday but never got an answer

[glossy jay]

what game

have you tried restarting buff?

[earnest pasture]

League of legends. and yes. I even tried uninstalling then reinstalling buff and no changes

[glossy jay]

what about overwolf?

[median fern]

buff isnt seeing that im playing siege at all, it launches the in app launcher but when i finish the game it says "Start game not found"

[glossy jay]

are you playing arena?

[earnest pasture]

I've tried restarting overwolf too but nothing. and I play mostly ranked

[west quiver]

GG @earnest pasture, you just advanced to level 1!

[glossy jay]

if you mean R6 it's down on buff

[median fern]

Why

[glossy jay]

been that way for a long time

[median fern]

Oh, that’s sad. Well thanks

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by hanahpanda#0 (Normal User)

[glossy jay]

have you tried this?

[earnest pasture]

that's been set up from the start

[glossy jay]

read carefully. you've followed every step?

[glossy jay]

now follow steps 2-4

is league the only game not tracking?

[earnest pasture]

yes

[glossy jay]

try steps #2-4 and play a game and screenshot the end game popup

[earnest pasture]

sure

[mellow coral]

Does anyone know how I can setup my account/get it to resend me the verification?

[glossy jay]

did you check spam?

and you sure you signed up with the correct email?

[mellow coral]

yup checked everything and double checked the email

[earnest pasture]

this is the only pop up I get after matches

[glossy jay]

do you have another program running with buff and league?

[earnest pasture]

just porofessor. but it wasn't ever a problem before 3 weeks ago

[glossy jay]

try disabling and playing a game without it

[visual kettle]

does buff still have valorant gift cards

if yes, where do i buy them because i cant find them anywhere

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by hanahpanda#0 (Normal User)

[hollow barn]

buff isnt tracking my gameplay how can i fix that?

[marsh lantern]

What game?

[hollow barn]

oh got it

[quasi breach]

Is anyone else having issues with call of duty?

[marsh lantern]

What issue?

And what cod?

[quasi breach]

MW2 it doesn’t seem to be tracking, I checked to make sure overlay was allowed and I restarted buff and the game but it’s the only game that doesn’t seem to be counting anything so I was wondering if anyone else was having this problem

My other games work fine like TFT and Fortnite so I’m not sure what the issue might be

Oh and nothing pops up when I open the game (I leave pop ups on so I know if it’s tracking) but when I close the game the summary pops up but says I haven’t done anything

[west quiver]

GG @quasi breach, you just advanced to level 1!

[marsh lantern]

Try these steps

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[simple umbra]

Hi everyone, in this challenge, buff tracks only the minutes I've played, but not the damage I've dealt. How can this problem be fixed?

[west quiver]

GG @simple umbra, you just advanced to level 2!

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try all those steps

[steady quarry]

i have 2300 buff coins but when ever i see market all the items are sold out

[marsh lantern]

#when_is_next_restock #870329411986149536

[steady quarry]

how can i buy gift card with my coins?

[magic inlet]

Once the card is restocked (it won't say Out of stock), you can select the card by clicking on the price of the card (Regular/Premium), and then it will pop up that it wants verification open your email that you use BUFF, and then copy the verification number and go back to the buff app and put the verification number in there and depending on if you were faster, it will confirm that the purchase was successful and you will get the code in your inventory/email

[rotund prism]

Heyy buff team/Admins I'm using buff since 7-8months to buy valorant point pack but when i reached 1200+ vp, they legit removed vp from store...... What should i do ;((

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[delicate beacon]

Hey uhm Im trying find a Lambo hurcan sto in buff where do I buy it I cant find the shop in rocket legue

league*__

[marsh lantern]

You can only see items redeemable in your region and global

But I've never seen any skin or similar for games

[dim oasis]

Will riot codes evolve back?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[delicate beacon]

But im in saudi arabia.

[delicate beacon]

Is any cars gonna be added to the shop soon?

I really want u guys to add a sto

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[delicate beacon]

Ali is their any chance the lambo hurcan gets added into ur guys shop in ksa?

[marsh lantern]

#when_is_next_restock

We don't have that info

[narrow finch]

That’s what I was thinking but at least I have it on my phone for coc and cr.
Regarding my questions above can you help me too plz ?
I’m stuck and i would really like to have it on my Ipad as Im playing most of the time on it.
Thanks

[marsh lantern]

How are you trying to log in?

[narrow finch]

With my discord as it worked for my iphone and i want to use the same account

[marsh lantern]

Do you use the same email on Discord and Google?

[narrow finch]

No i have a different mail

[marsh lantern]

Try reinstalling the app on your iPad. You're able to log in correctly on your phone, right?

[narrow finch]

Ok I’ll try
And yes it works correctly on my phone

[west quiver]

GG @narrow finch, you just advanced to level 1!

[narrow finch]

I’ll come back to you when it’s done

Same message unfortunatly

[marsh lantern]

Send a ticket explaining this issue #open-a-ticket

[narrow finch]

Ok thx 👍

[magic inlet]

I'm sorry, but Rocket League doesn't want to give anything (credits, etc.)

[magic inlet]

which is why you won't find anything like this in BUFF

[delicate beacon]

:/

[west quiver]

GG @delicate beacon, you just advanced to level 1!

[delicate beacon]

I just wanted the sto

[magic inlet]

Unfortunately, you won't find anything like that in BUFF

[delicate beacon]

Ok do you know anything else like buff that has rocket league

[torn geyser]

helpp how can I remove this?

[marsh lantern]

iOS or android?

[torn geyser]

ios

[marsh lantern]

Works fine to me, try reinstalling or using another network (another wifi or mobile data)

[delicate beacon]

Like another app like buff that has rocket league

[marsh lantern]

No

[torn geyser]

idkk I'll try to reinstall the app

[delicate beacon]

Dang.

[magic inlet]

As I said Rocket League doesn't anything giveaway (cars, credits, models, etc.)

so no other app will help you

[delicate beacon]

Ah what about fn?

[torn geyser]

still doesn't work 😓

[delicate beacon]

Does fortnite giveaway?

[marsh lantern]

I think they sell vbucks in some region, but check the marketplace regularly to see if they're available in yours. Also, check raffles sometimes

If you don't see them in your marketplace, they're out of stock

[delicate beacon]

What about skins

[marsh lantern]

No

Check your marketplace regularly to see what's available in your region

[marsh lantern]

Wait a few hours, might be a temporary issue

[torn geyser]

alrr thanks

[dense viper]

we have news for r6 bug ?

[west quiver]

GG @dense viper, you just advanced to level 1!

[worldly charm]

bug?

[marsh lantern]

No, sorry

[marsh lantern]

#open-a-ticket and explain the issue

[worldly charm]

okay compared to its

[marsh lantern]

?

[worldly charm]

i take google translate😅

[marsh lantern]

About your issue, #open-a-ticket and explain the issue with as much details as possible

[jolly sky]

hello!

i want help

[magic inlet]

Hi write what is your issue

[jolly sky]

last time i play on buff from 2 years okay and now i download it to play on it again when i sign in i get a massage : account frozen?

so why

[magic inlet]

#1135607188430262293

[jolly sky]

and i want to log in

[glass storm]

Hey why only 1 card restock ?!?

[magic inlet]

Its not only 1 card. And they restock the cards the providers can provide

[ruby bolt]

does buff have some kind of refferal program?

[marsh lantern]

https://www.buff.game/affiliates-program/

[ruby bolt]

So its not built for inviting couple of friends?

[marsh lantern]

Go to your friends list and click on invite a friend

Afaik that’s for some countries only

[ruby bolt]

it says here only US

[full mirage]

how does buff work? do i justleave it open while playing and i just get points to buy stuff?

[ruby bolt]

kinda yea

it auto starts with your pc

there are also challenges you can complete to get more

[sharp anchor]

Vous pouvez m’enlever du groupe s’il vous plaît

[full mirage]

where can i buy stuff with the points?

[magic inlet]

What points are you talking about?

[magic inlet]

Only english please

[full mirage]

the buffs

[magic inlet]

for buff coins you can buy cards in the marketplace Riot Access Code/Steam/Amazon.com etc.

[magic inlet]

or you can also participate in the raffle and get a card, but it depends on whether you will be the winner

[full mirage]

im not able to find any Riot cards in the marketplace tho

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[cunning fox]

how can i fix this?

Edit: my points counted towards the Monster challenge, however they didn't count for my weeklys

[glass storm]

Why Amazon all time have cards ?!?

Why Amazon all time have cards ?!

a ?

[magic inlet]

I think there are bug tasks try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[magic inlet]

Wdym

[acoustic raven]

when i try to login all i get is this message, anyone know how to fix this?

[magic inlet]

#1135607188430262293

[acoustic raven]

how long will it take to unfreeze my account?

[acoustic raven]

thanks!

[astral sable]

For R 6 are you able to make a ticket to fix R 6.

[frail marsh]

When i sign in it says only this message and i can't get into my account? Does anyone know how to fix it?

[magic inlet]

#1135607188430262293

[frail marsh]

k

so how long will it be fixed in?

[frail marsh]

ty

[magic inlet]

You can send a ticket #open-a-ticket , but they know about it

[cunning fox]

thx i'll try

[smoky pendant]

jordansniper508 has been warned.

[full mirage]

are there going to be any other game cards like fortnite, csgo or something

[west quiver]

GG @full mirage, you just advanced to level 1!

[magic inlet]

Your account will be blocked and you will have to apply for reinstatement of the deleted account (BUFF support)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[woven condor]

what i have to do please

[magic inlet]

#1135607188430262293

[cunning fox]

i reinstalled Buff + Overwolf, just got a win and it still didn't count it towards weeklys

[west quiver]

GG @cunning fox, you just advanced to level 2!

[magic inlet]

Hmm that's why I think it's bug send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by lukskubik#0 (Staff)

[hazy fern]

Hello, when i try to login all i get is this message, anyone know how to fix this?, i dont have any vpn

[magic inlet]

Send a ticket #open-a-ticket

[lunar pendant]

does anyone have mw3 on buff yet ?

[west quiver]

GG @lunar pendant, you just advanced to level 3!

[lunar pendant]

well played it on buff yet

[naive pilot]

i have a friend in iceland that downloaded buff recently but they only see 7 things when set to gaming. are they unable to get things like rp/steam cards due to region?

[silent smelt]

how do i disable the highlights?

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by lukskubik#0 (Staff)

[silent smelt]

thanks

[magic inlet]

You can see items redeemable in your region and global

[naive pilot]

so those 7 things are all they can get?

[cold stag]

is there an auto buy on marketplace?

[marsh lantern]

No

[pale flame]

once i made 1200 coins the app just closed the sales for riot gift card thats kinda sus considering tham my main game is valorant

and i started earing like 250 coins a week or more

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[marsh lantern]

Marketplace is the same for everyone

It doesn't stop giving you stuff just because you get the points

[magic inlet]

Please send me a screenshot and I'll look at it to see if you have all the items global and also tell me where you are from

[naive pilot]

they are from iceland and this is their whole shop with no filters enabled

[magic inlet]

Your marketplace is fine, I don't see any fault in it that any item is missing

[naive pilot]

so they cant get rp/steam cards? theres kind of no point for them to have it if this is all they get

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[bleak harness]

i dont have valo points or steam points in my market place, why

does it changes everyday?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[fathom mason]

how to get robux

[tired canyon]

Dude

Raffles and shop

How many buffs do you have?

[fathom mason]

37.2

[magic inlet]

Roblox gift card is only US (marketplace)

[tired canyon]

Thats not even close to enough

[fathom mason]

): im in belguim

[tired canyon]

You need 500

Minimum

[magic inlet]

you can also enter the raffle to win a robux card

[tired canyon]

To get anything

[frigid wolf]

is this legit and can i get league of legends RP for the buff points?

[marsh lantern]

Yes

And yes

#1005847190385729706

[lunar pendant]

i cant wait for buff to expand with a ton of games that give buff points

[wet kernel]

How do I change my gmail that is linked in my buff account?

[magic inlet]

You can't change

[glass storm]

Why only 1 Amazon card on eu ?!

[marsh lantern]

There are more than 1

#common-questions

[charred crane]

Can I buy valorant points on mobile?

[marsh lantern]

On Android

[charred crane]

Not iOS?

[marsh lantern]

No, due to Apple's restrictions

[charred crane]

Oh ok thanks

hi my account is had been frozen for no reasgon

[marsh lantern]

#1135607188430262293

[frigid wolf]

where i can find the marketplace where i can echange buff points

[marsh lantern]

Shopping cart is the marketplace

[charred crane]

thx

[frigid wolf]

but there arent league of legends rp points and something other

there are only pfp

[marsh lantern]

You can only see items redeemable in your region and global

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[frigid wolf]

so there will be v bucks or league of legends rp but they are out of stock and waiting for restock yes?

[marsh lantern]

#when_is_next_restock

[frigid wolf]

ty

[crisp imp]

yo how can i get vbucks on buff?

[marsh lantern]

Check your marketplace and raffles to see if they're available in your region

Afaik they're US only

[crisp imp]

brug

sad

[harsh ibex]

yo bro

[west quiver]

GG @harsh ibex, you just advanced to level 2!

[harsh ibex]

i win givaway

and I wrote to bonj

but he doesn't reply

and it's been a long time

[marsh lantern]

You must wait for an answer patiently, there's nothing we can do here, sorry

You can try sending another msg

[harsh ibex]

okey

[tender lake]

@marsh lantern can i ask you somthing ?

[smoky pendant]

thedarkness0 has been warned.

[marsh lantern]

You can

But read the rules #info-and-rules

[tender lake]

ok

do you know when riot codes will be available at buff store?

[marsh lantern]

#when_is_next_restock

[tender lake]

thx bro

[grave cape]

why whenever i use buff app it doesnt ask to track

when i do an app offer

[marsh lantern]

It doesn't to me either and it tracks it

[grave cape]

o ok

[desert mason]

ive been unsubscribing to premium for 2 days now and its not gone yet

any reason?

[marsh lantern]

You'll stop being premium when your premium runs out

On your next due payment

[desert mason]

alright thanks

[shut abyss]

yurr i got qst

[frank storm]

so i was playing val and my challenge was to get three headshots. i got two but they did not count. why?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[shut abyss]

ma qst is like in buff /in market place theres no valorant stuff

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[shut abyss]

thx

[west quiver]

GG @shut abyss, you just advanced to level 1!

[hollow girder]

I have still problem in Monster challenge wins counts often i have +-500 points missing. Support still not answering me..

[magic inlet]

What support you have in mind ?

[frosty nest]

What's the problem, I didn't understand, why do you miss 500 points

[frozen ocean]

The problem with warzone?

[hollow girder]

bcs points are not added for wins

often

[obtuse marsh]

my buff doesnt track any progress i do in league of legends arena

[west quiver]

GG @obtuse marsh, you just advanced to level 1!

[obtuse marsh]

idk what to do

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[hollow girder]

my points

[marsh lantern]

#open-a-ticket Explaining this situation with details

[hollow girder]

after game +6 time + 10 win but win missing look

[west quiver]

GG @hollow girder, you just advanced to level 1!

[hollow girder]

on first screen you see i win but no add points for win

[marsh lantern]

@hollow girder

[hollow girder]

i did this 3 days ago but no answer

[marsh lantern]

An answer can take 3-5 business days and we're on the weekend

[hollow girder]

okay

[whole thicket]

i have to click on it everytime i open the app

cuz theres no x on it

[marsh lantern]

Try restarting overwolf on your task manager

[whole thicket]

it is like that

for few days

[marsh lantern]

#open-a-ticket

[dense bay]

guys

gi

gl

[proud wasp]

we're aware of it and it'll be fixed tomorrow

tomorrow = monday

[whole thicket]

kk

[west quiver]

GG @whole thicket, you just advanced to level 4!

[potent juniper]

Idk if it’s just me, but has anyone actually been able to get a gift card? I’ve been trying for a week now and every time the app just crashes or says immediately that the gift card was bought __ seconds ago. What can I do?

[marsh lantern]

#when_is_next_restock #870329411986149536 #1005847190385729706

[plucky mortar]

Hi, how I can redem v bucks?

[marsh lantern]

Check your marketplace regularly and raffles to see if they're on stock in your region

[plucky mortar]

Oki

[obtuse marsh]

my buff still doesnt track my arena challenge

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[obtuse marsh]

i did all the things there

still nothing happened

[frosty nest]

it should work fine

Make sure to try all steps accordingly

[obtuse marsh]

i did

i closed both apps

then opened league, my buff opened automatically, i started an arena match but no progress

i played like 10 arena matches today and still 0

[whole thicket]

i promise to you

i close buff cuz of these game start pop ups

i get 2 of these on my window game and i cant see nothingfor 20 seconds

[spiral nimbus]

Bruh cs2, valorant, overwatch 2, clash royale, brawl stars and fall guys weekly challenges are so hard to complete

[subtle marten]

relatable

[whole thicket]

like why u cant make it user friendly

[white shadow]

cod is offline so no track for monster challenge ?

[marsh lantern]

Ig not until it’s back online

It should be soon

[white shadow]

thanks

[obtuse marsh]

is there anything i can do about this

[marsh lantern]

#open-a-ticket

[obtuse marsh]

ok thx

[placid nexus]

what time are cards usually restocked

[nimble steeple]

Hii!! Normally, the restock time are usually at <t:1700872200:T> and <t:1700915400:T> #when_is_next_restock #870329411986149536

[placid nexus]

Thanks

[worldly charm]

is normaly?$

[manic seal]

wait 10-15 min so the rate limit restarts

[worldly charm]

okay

[ripe stag]

Hi, I need Help

The Hot Wheels Challenge is over and I have won // I can no longer see the ranking list // I only get a black screen

[nimble steeple]

Congratulations! , try restarting Overwolf/Buff

You can also try to wait a little

You won't lose your rewards.

[ripe stag]

Thanks, I've already tried it, my friend and my wife have the same problem

[nimble steeple]

If after 24 hours the problem is not solved (I think so) try sending a ticket explaining your situation

[ripe stag]

that would be great. If necessary, I took a screenshot where the Hot Wheels Challenge lasted another 1 minute

[ripe stag]

OK, I'll do it, I also think that it should be solved within this time, because according to the explanation I will now receive an email within 48 hours about my main prize

[nimble steeple]

Yw, congratulations on your award, enjoy it!!

[obtuse marsh]

I still dont get it why the riot points are missing, i checked the shop everyday since 3-4 days at 1:30 AM and they arent there

[nimble steeple]

API issue, that's why they don't appear

[obtuse marsh]

maan and when does it get fixed xd

its been like a week

[nimble steeple]

There is no info here about stock, you have to wait

[obtuse marsh]

hm

[west quiver]

GG @obtuse marsh, you just advanced to level 2!

[ripe stag]

I haven't received an email yet, it's in the Hot Wheels tournament info

[nimble steeple]

Like I said, wait a little longer.

[ripe stag]

Everything was fine, I thought you misunderstood that, so I wanted to say it again in more detail

[nimble steeple]

Yes, sorry!! , I didn't read it correctly

[ripe stag]

dont worry 😇

[midnight viper]

When is the riot gift card coming :((

I’ve been waiting for a month

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by noctusxev#0 (Normal User)

[nimble steeple]

It is also unknown when the card will return.

[midnight viper]

How long?

[thick karma]

how can i unlink my coc ID from buff?

[nimble steeple]

Cannot change or unlink account in mobile

Srry

[thick karma]

i use buff in pc

[nimble steeple]

You can't unlink the coc account anyway

[thick karma]

ohh sed,

[frozen path]

anyone know why I get this message, when trying to log in?

[glossy jay]

are you using a VPN?

[frozen path]

I am not

[glossy jay]

perhaps try another network source, wifi/mobile data etc

[charred crane]

Hey what do I do if I’m not getting any challenges done on CS:GO. I’m playing the game but it keeps saying that I’m doing nothing

Nvm found it in common problems

[frozen path]

Still nothing, - I recently got the mobile app and there was a pink bar along the top saying "something went wrong!" and has been like that since I first saw it today. I've never had to log in before, it was always auto log-in. When I first launch it shows this message, dunno if it means anything -

[magic inlet]

You have a different IP address than you should have to send a ticket #open-a-ticket

[magic inlet]

These are the old CS1 tasks, CS1 has been removed and the new CS2 has been added, so they don't count for you. CS2 is not supported yet

[frozen path]

Okay thank you, I opened a ticket.

[scarlet willow]

yo i bought premium like an hour ago and still dont have it and my account was charged for it

how long does it take

[tired canyon]

wait abt a day or two

if not come back

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[craggy cliff]

Good morning, i have a problem with my buff client for over 2 week, i made a ticket on 29.11 (91799) but i got no answer by now and i still can't connect to my buff client, is there any way you can solve this problem until 2024 ?

[red hornet]

i have this really massive problem so everytime i open the buff app thing to see points and reddem vbucks and such theres always MASSIVE adds that block my way of pressing ANYTHING i need this removed FAST because i cant press anything and when i try exit them they open the website and a new MASSIVE add comes up its really getting on my nerves, please help like now.

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[marsh lantern]

Send full ss of the screen so we can see the size of the ad

[marsh lantern]

Click on the X

[red hornet]

i do and it comes back up in 1 millisecond

[marsh lantern]

This issue should be fixed today afaik, but you’re free to send a ticket #open-a-ticket

[fresh sand]

Buff supports Roblox for XP only right?

[marsh lantern]

Yes

[red hornet]

ok thank u

can u @ me when its fixed?

or no

[fresh sand]

😭 Thx tho

[scarlet solstice]

hi

[fresh sand]

How to join giveaways?

[marsh lantern]

On Discord or on the app?

[fresh sand]

Discord

[marsh lantern]

#giveaways

[scarlet solstice]

why when i login it till me the is frozen?

[marsh lantern]

#1135607188430262293

[fresh sand]

Ok, thx

[scarlet solstice]

ha?

my message appear?

[marsh lantern]

What?

[fresh sand]

When will be the next giveaway ?

[marsh lantern]

No info

[scarlet solstice]

...

[fresh sand]

So do I just daily log in to Discord to check if there's a giveaway(s)?

[red hornet]

Can i redeem vbucks??

[marsh lantern]

It’s already answered, read above

[marsh lantern]

You can do that, yes

[marsh lantern]

Check if they’re available in your marketplace regularly, or in raffles

[red hornet]

ok

[fresh sand]

What about in-Buff giveaways?

[marsh lantern]

You can find those in Raffles tab

The more tickets you use, more chances to win, but it’s not guaranteed. It’s random

[fresh sand]

Ok then, thanks for the info!

[scarlet solstice]

i cannot add the game

[fresh sand]

I just hope for the best for giveaways

[scarlet solstice]

.......

[west quiver]

GG @scarlet solstice, you just advanced to level 1!

[scarlet solstice]

?

[marsh lantern]

Wasn't your account frozen?

[faint monolith]

hi

[white shadow]

hi cs 2 still not supported for buff points ?

[marsh lantern]

I don't think so, sorry

[white shadow]

there is no need to be sorry. thanks a lot

[whole thicket]

can devs really think about changing game start window to just like small popup like these you have for capturing highlights?

or allow to insta-close it

[marsh lantern]

#open-a-ticket And explain your suggestion there

[marsh lantern]

This is allowed if you're premium

[whole thicket]

nope

still gotta wait for 15-20 seconds

im not sure

[marsh lantern]

Yes... I'm premium and I can close it instantly

But you're free to explain it on the ticket

[whole thicket]

literally

i get 2

xd

[marsh lantern]

#open-a-ticket

[whole thicket]

so game start is closeable but endgame window isn't

[marsh lantern]

You can disable them on Settings -> Preferences if you wish, you can try a clean slate reinstall (https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate), or sending a ticket ultimately #open-a-ticket

[marsh lantern]

Try the other 2 steps then

[whole thicket]

kay thanks

[whole thicket]

gotta open a ticket then

btw

what premium do you have?

i have that cheapest one, maybe that one is bugged or something

[idle vault]

guys i send ticket and they still from 10+ days and no answer

[marsh lantern]

No info about this, explain it on the ticket and they'll take a look

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved