#support-en
1 messages · Page 340 of 1
I have downloaded buff on my phone and I can't open it
What exactly isn't opening for you?
The app
Like I download it and when I press to open it it doesn't even put the loading screen just it doesn't open
Android or iOS ?
Android
Whats your android version
How I see it?
Hello guys im having a problem where buff isnt tracking my r6 stats
i bought r6 yesterday
Go through settings - version and there is the android version number
R6 is down on BUFF
do you know when it will come back up?
No info, sorry
ok
Does this application work for any type of game?
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
ive been waiting since 8th of november to get an answer, i checked my ticket and it is still open in the support site, i sent another message 2 weeks later and still again no response. I even made another ticket for an update on the other ticket and provided the code and still no response
Why is customer support so delayed?
Will buff ever add paypal money/giftcard?
anyone knows why buff keeps recording my entire game even while i put that option off in the settings ?
Its been more then a week since i filled out the form, still frozen account
There are a lot of tickets and they're doing it as fast as they can. If it's open, you must wait for an answer, but there's nothing we can do here, sorry
No info
Send a ticket #open-a-ticket
12:30/00:30 GMT
but I got the fraud error while playing Rocket League, There is no way for me to just make the match longer
Follow steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
ok thank you
trust me when i say it doesn't metter last day i kept refrenching tell it was in the store when i bought and put the code he said out of stock
then i tried amazon it didn't say anything
and i didn't get the code
I mean it got out of stock as soon as I got code 😅
so was lucky ig
do i have to play the pvp stuff to get SP? as i played a bunch of mobile games and am still at 0
You have to play event-based games on pc afaik
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
so thats a yes, the %#$ pvp schtacko 😦
how long does it usually take till my Account gets unfrozen after i have filled out the application format for that?
hi my account is frozen I wrote in buff apps link but how long does it
7 business days
Did you fill the form #1135607188430262293 ?
yes
oh no
what form
yes
I did unfrozeen form
How long
?
It's okay, it happens 
no you just have to wait 7 business days
GG @vale dawn, you just advanced to level 1!
that's not a BUFF question anymore
ah,kk thx
What is account frozen cause I think I have it
if you have any error log-in could I ask for a screenshot with error message
When I try to log in with gmail account on phone its unresponsive
GG @cloud dirge, you just advanced to level 4!
Im wating to log in but it doesnt do anything it just stays on the login screen
and it works on your PC?
Yeah
try using data
Try logging in without clicking on Google
(Email and password)
Main thing is to make it work for you 
hey evil quick question does marketplace discount stack or nein?
GG @steel sphinx, you just advanced to level 1!
I don't think
aight thx big dog
What blitz mode are we talking about? (Minecraft)
I tried the duel blitz and iit didn't work :P
Solo or Teaming
check that you have everything set up or it won't count #964252567699857448
does it take 1 week for bydd to unfreeze my acc
It depends on whether you have filled in the form #1135607188430262293
Oh, because i did kills on my valorant game and buff did not count them
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
how can i make it so buff doesnt record my games anymore?
my main recording system is outplayed and it stopped working ever since buff started automatically recording my games and it annoys me
does the highlight recording drop fps >?
It shouldn't
is it takes a lot resourecs ?
It shouldn't either, but you can check that on your task manager
thanks
hi
Hi, i invited my friend via my referral link and i didnt get that 200buff points even tho he earned more than 5 buffs
As I'm reading, it says you earn 30 points per friend invited
Did you earn those 30 points?
No, i didnt
Send ss of your transactions pls
guys there is no quest on cs2 ?
GG @wicked dawn, you just advanced to level 1!
CS2 is not supported yet
but in the discord it says that it is
If you mean in #game-status, that's on Overwolf
But it's not supported on buff yet
It appears on the app, so I guess it'll be supported soon
No eta, sorry!
well thx for response
I made a ticket and they basically told me to stop sending them emails...
How many tickets did you send?
I made one ticket and sent emails when they wanted me to and followed what they asked me to do
I guess you just have to wait for their answer
No.. they basically listed a bunch of other problems that dont relate to my issue and told me not to email them again unless i have those problems..
What was the ticket about?
^
Um, could you show what you said and what they said? Remember to delete any personal info, or try DMing me
Ill dm
hi
I need help, whenever I play siege it always tells me after a match that it couldnt find a game so it ends up not submitting that I played a game
R6 is down on buff
Helo guys, just literarly played Arena game in Hearthstone and in my Hearthstone challenges it tracked time but not that I played match in Arena. 🤣
What is the problem and how to fix it?
send ss of thath
oh
When i try log in it says my account is frozen, what can i do to fix it?
Thanks, can i ask why this happens?
Inactivity afaik
Argh okay, thanks
Does someone who isnt a bot in support can help me?
Because i sent a ticket and the only thing i get fromit is some dude who doesnt even know how to speak properly not helping at all
what do you need help with
also they arent bots
Whenever i try to log in on my account, it says acess denied: multiple accounts detected and I guess it is because i loged in into my girlfriend's account to try to get an amazon gift card. I don't know if it is because of it. But I for sure don't have any more accounts that I use, and even if I did I don't see the problem because u can only keep 1 logged on. Please solve this and my girlfriends account as well. Thank you for answering me
you can use only 1 account in a pc, if you login more accounts in the pc it will block you like it did. We as discord staff dont have the power or access to unblock accounts. If you sent a ticket #open-a-ticket you must wait their answer and solve your issue. Theres not another way.
I did that and the answer i've got was "yes u have more accounts" and nothing more
go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket
reply them you situation on the same ticket
ok tysm
heey Then I know what time the stocks are made?
restocks usually at <t:1700872200:T> and <t:1700915400:T> #when_is_next_restock #870329411986149536
how do i find The card in question (please copy the code as text, do not screenshot it)
do u have to be a certain tier to reedeem certain things?
this is the second time i redeemed something, but it said invalid code. im so frustrated its been 1 week
some cards you need at least bronze tier
same, idk why that happens
where is the 10 dolar steam code
GG @keen abyss, you just advanced to level 1!
yeah i didnt saw it at all aswell
only amazon and riot 5$
out of stock
how many valorant gift cards do you guys restock?
like literally 10 sec its gone
it cant be more than 1 card xD
thats not public info; devs doesnt show it on public
bro why all time its out stock 5$ valorant gift card? im trying in like 6 days but when on stock after 3s its off stock
people get them before than you
i think it doesnt even stock anything
its just fake
to keep people trying
and using buff
ı just try to 15 sec but it's gone already
yeah other people are able to buy it in exact time interval when you are about to refresh it 🤣
or more like they are letting certain people buy it out first
then we mortals are coming to order
i get to input my code in but i didnt even redeemed it, it says its invalid
bro i just refresh and its gone in 0.1 sec
yeah sure
i gonna quit from that probably
ye it just shows u that its there but there is nothing you cant get the card
premium guys
i have been trying for a month
i have premium elite
Amazon giftcard isnt working help
but i cant get
ı have premium elite to
i have premium aswell , what I mean is "small circle of people" get to buy it first
oh dang
did u check region thingy
and here i thought i could really earn one
please use #off-topic-english to chat
atomz_5225 has been warned.
we need restock
whats the question
Why do you guys not restock more than 1 card?
"You almost got your $5 Riot Access Code Global, for 1200" lol whats this
Pls Be respectful
its not only 1 card. And they restock the cards the providers can provide
Be respectful please , this is church not a bar
In that email you have the verification code you have to paste on the app, did you do that?
then
change your providers
yeah
i pasted it
and it said invalid
GG @kindred oxide, you just advanced to level 1!
thats on buff devs. Not for discord support
Then it already ran out of stock
how do i cancel my subscription
so if you dont have questions that discord support can solve, please go to #off-topic-english or send a ticket #open-a-ticket
you got for 900
ye
prolly its a lot of people thats trying to get it
bc premium
if you get an error, means the card got out of stock before you put the code in
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
i used to be able to redeam cards, but for about a couple of months the card gets bought by someone in under 5 seconds, could it be becasue of bots ?
either that or certain circle of people are able to see it and buy it first
No, there are no bots, that’s something they check regularly and there’s a verification code. There’s a lot of demand and items run out of stock quickly
None of those, so stop spreading misinformation, please
Good, then go chat on #off-topic-english
then idk what kind of freaks of nature get the cards
Fastests and luckiest ones ig
but how do you explain that cards get out of stock in 0.1 seconds , like the moment I refresh they are already gone
thats mean to people that claim them..
A lot of demand
they cant explain it
thats not an insult nor a compliment
cuz they know that there are no cards they only do that to keep players trying
and using buff
ok. If you dont have more questions go to #off-topic-english
i dont have questions, i am answering peoples questions
saying the truth
we are answering the questions, no need to help rn
we have questions but we dont have enough smart people to answer it , my bad i will stop asking
have you ever gotten one princess?
GG @tidal dagger, you just advanced to level 3!
have a nice day
twofacedakabeast has been warned.
many
global cards have the same restock for everyone
Is the marketplace blank for anyone else?
GG @carmine grotto, you just advanced to level 1!
You're accusing people of spreading misinformation, yet you might as well be doing the same. You have no proof that bots or scripts aren't being used. All you can say is "Buff has a system against bot usage", which is an algorithm that can easily be surpassed by someone who can code properly. Who's really spreading misinformation here?
you're free to vent in #off-topic-english
Not even vent lol, being serious here
But this channel is only for questions, you should go to #off-topic-english
still you could #open-a-ticket and talk to the real buff staff instead of harassing volunteers on this server
How is that harassment... Christ, whatever
hey guys is r6 still down? idk for ygs but my r6 hasnt been workin for like half a year
^buff challenge wise
my challenges are still not being unlocked and Im not getting Buff points credited after my game
This is information our devs have given us, and so far our devs have found no evidence of scripts or bots being used
We're just telling you what our devs have told us
can someone answer my problems?
hello??? anyone???
can someone tell me why i'm not getting credited on my challenges and after my game i ain't getting my buff points
here's a screenshot
do you see the pop up at the start and end of the match
nope
weeklys/ dailies are not tracking
oh really since when??
i just downloaded it 30 mins ago and im getting xp for buffpass but my weekly/dailies are not tracking
and its not tracking my friend aswell
ahh i thought it's only my buff app glitching it's not only me then
GG @dreamy swan, you just advanced to level 5!
ty
what gamemode did you play
which game
buff app its not tracking any of rainbow six seige challenges!
any fix ???
r6s doesn't work
idk it does not work for me too
it is not working for a long time
where can i see the monster challenge?
my bad my country isnt supported for the challenge
Is there a way to stop this from popping up every time you leave/join a game?
Having premium
Oh.
hello i have problem in getting my points buff on mobile
whats the problem?
Hey there, i recently bought the elite premium subcription and it still shows as regular membership. money has left my bank and all.
give it up to 24hrs before #open-a-ticket
buff coins or giftcards?
why do I get a fraud error message?
play supported games
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
this message
how do i get the thing off the side of my screen
thx
premium
you can close it
I have already started this task and got upto level 4/5 but I don't see any progress in Buff app
Also, its still shows start task prompt
Once you reach level 42 you should gain Buff coins and the quest will disappear if you made it within 12 days
So there will be no inapp progress shown? Because it used to sometime ago
Also, there's no confirmation that the app acknowledged me starting the quest
do yall know why they only use robux for raffles now?
btw robux was only for premiuem back then if u were int he shop
premium*
Afaik they’re only available in US market now
oh ight
HELP!!!!
GG @lapis creek, you just advanced to level 1!
There’s none afaik
No
has it already been claimed
if i used my tickets as premium but came back to regular, am i still able to win ?
You may or may not winner
You’d still be participating, I guess
ok cool, just wanted to make sure i'm not "kicked" from the raffle just because i became regular before its end, ty for the answer
My Account is Frozen and idk what to do
Your tracking didn't track your overall matches, so you didn't get any buff coins or xp
Follow steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
ohh
ohh ok
Its been 20 mins since I did this task
Check if those 5 points appear in your transactions
No
Ok
hi there
i dont know why but when i try to login with google its showing that my account is frozen how do i unfreeze it ?
@marsh lantern how long does it take to reactivate the account ?
And it says that on the form
which form ?
The one you had to fill
Hi dose Fortnite is tracking or is offline after Fortnite update?
It's unstable, but it should track
Does mobile games give xp?
No
any reason it doesnt detect my r6?
R6 is down on BUFF
ahh right, thank you
uh is it buff.game related?

when steam 10$ is unable to buy?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
how do i message Bonj#9295 to get my prize?
Send him a DM
but how
Will CS2 be supported to earn buff points soon, or is there even any plans for doing so. If this isn’t answerable rn I’d understand
E.g. go to #announcements⭐ , click on Princess_Bonj profile and write him a message to tell him about your win
ok thx
is planned but not yet supported (buff coins)
Gotcha thank you
mysticalplays was softbanned.
How to unsub ?
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
Restart overwolf on your task manager and open buff again
Same issue
Try it tomorrow, if you have the same issue again with error message, send a ticket #open-a-ticket
Will do
I've got a problem that my buff started not recording my higlights nor the full gameplay that I enabled to record. It indicates that it's recording ingame, even highlights can be recorded manually but there is nothing on buff. The game is Valorant. I reinstalled buff twice but it doesn't help
When I was playing r6 it said start game not found
R6 is down on BUFF
broh
This isn't the problem.
I want to record my highlights and gameplay. I enabled both highlights and full gameplay recording. Even though Buff indicates that my gameplay is being recorded, on the App there is nothing to be seen. I reinstalled Buff and rebooted my pc but it didn't help. I reinstall Overwolf and Buff and try it again tomorrow. Thats my problem and I appreciate the help!
Does any video appear on your library?
Or your highlights
who remove my pic?
No video appears. It was working fine 2 days ago. Maybe the problem occurred after the update
do you need help about buff.game?
yes i cant get riot cards it's out off stock all the time
and how thats related with the pic
wait for a restock, #when_is_next_restock #870329411986149536
its Statue of Liberty
i dont see the relation with buff
it have been out of stock all the time idk why
people get the cards and gets out of stock
when it come back
What game are you trying to record?
don't remove the pic man
GG @glacial hinge, you just advanced to level 3!
You can post pics and stuff on #off-topic-english, but not on support channel
okay thx ♥
Valorant
GG @tacit valley, you just advanced to level 1!
Go to your PC -> Videos -> Overwolf -> Buff, and check if they appear there
there are the recordings
the ones from today too. But Buff doesn't show me in the app.
Send ss of your library pls
I meant Buff's library 
oh
On the app
how do i open it in fortninte
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
how do i delete buff
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
thanks pookie
the verizon free 5 buffs pop up will not close
GG @acoustic gale, you just advanced to level 1!
Hello
What? Send a screenshot
Hi what is your issue ?
No idea
I have no idea what time week 4 of your RL tournament starts
December 3rd, we don't have info on the exact time
maybe in 2 hours but we don't know 🤷♂️
ayo when tf will i get my monthly loot box for nov and dec?
GG @bronze quiver, you just advanced to level 2!
how do i delete buff?
Are you premium elite?
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
i deleted buff another way, thank you
when i play fornite it doesnt count for the buff for some reason
buff isnt tracking my fornite games
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Buff is not tracking my progress in valorant how can I let it track me
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I did that but it still doesn’t work
will the 20$ riot card be added back?
What mode are you playing?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
I'm playing warzone, and its not tracking my stats and weekly challenges. i got 3 kills in one match and it wasn't longer than 16 minutes.
SAME
Click on the X
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I did but is coming back
Does it close?
500 buffs thats a pretty good offe
besides
that
click X
itll probably stop eventully
Again and again
That’s another whole different thing from what you have
If you click on the X, does it close?
Wait 24hrs
It might not be instant
What time 5$ riot card will back?
GG @manic thistle, you just advanced to level 1!
Is fix now I unstalled and install again is fix now
We have no info, check in 24hrs if it’s automatic or you have to activate it on your inventory
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
👍
why aint my fall guys game getting recorded?
How much buff points could i earn if i used it for year
are there any promo codes?
There’s no way to know that. Depends on how much you play, boosts you use, challenges, etc
well for average
Check how much you earn in a period of time and then do the calculations
No way to know
k
Call of Duty warzone for buff is down
look at channel #game-status
when is the refresh
i keep getting this error
idk why its happening it worked fine before
reinstalling didnt work
didnt thay say its like 2pm european or smth
which tab is it
restock can happen every 30 min
home and challenges tab
back in the day they said smth like that
the most important things in the app
is everyone's market place black ?
whats your app version
wym
If you refresh the store too quick too many times, it goes black
Refresh it once or twice to avoid that
where do i check
on the profile pic on the left bottom
can you buy a game twice i want to get a code for a friend
GG @vale horizon, you just advanced to level 2!
click it and will show
yes, you can claim stuff every 5 min
0.7.28.1
did you reinstall overwolf too?
hmm no?
i tried to buy a copy of worms ultimate mayhem and entered the verification code yet its not reflecting on my email or buff account
try reinstalling overwolf too
ok
did your points get reduced?
nope
no it didnt
will overwolf uninstall buff too?
GG @ruby bolt, you just advanced to level 1!
yes
ok
its been my third try and 3rd verification code already, still no gamee code, deduction of buff credits, or email regarding the purchase. already triple checked my verification code as well.
shows any error?
just now
restart overwolf
restarted it and still the same issue with availing the game
buff down?
reinstalled still same error
mm the item might be down
try with another network like mobile data
hotspot?
yes
ok
Can anyone tell me how i deactivate the highlight auto recording?
is there a cooldown between buying an item?
(I got one on monday)
5 min per item
GG @sullen sky, you just advanced to level 1!
it worked finally thanks
How come when I try to buy a gift card it gets stuck on a white screen?
credits weree deducted and no email for steam code and client error again
mm seems like the store might be down
if your points were deducted and didnt get the gc, wait for 24hrs to either get the code or the points back. Otherwise send a ticket #open-a-ticket
oh ok thank you
The verification doesn't show in my email no my junk mail
marketplace is down rn
k, by any chance do you know when its back?
nope
idk pst time
but usually at 00:30 utc
but it could like not restock that time
since #when_is_next_restock
Swift play
how long does getting the giftcards take
is buff down?
I think
GG @mossy widget, you just advanced to level 1!
And once again, it's broken, that's a beta lol.
Yeah I think its down too
Trying to get a giftcode and i put in the 6 digit code and clicked confirm and nothing is happening
is it because it is sold out? trying to get $20 RIOT
meh never in stock never working
Might be, but there’s people saying app might be down atm
ah okay i will try later then
GG @pallid shell, you just advanced to level 1!
later is all out of stock for 1 day and day and day
GG @mental sluice, you just advanced to level 2!
Buff can’t see my progress on valorant
I am trying to buy the worms from the store, which is avaible, but with no success, I get the verification code, put it and it just loads infiniatly until it shows an aplication error message...
Do you see a pop-up window at the beginning/end of the match?
Seems like market might be down atm
Ok, thank you
im activating one of my premium elite things so i can buy a card for a cheaper price but the item wont work, anyone know why?
how come on overwolfs website it says that warzone is online, but in #game-status its not?
this popup wont go away and iv already got the 5 and iv restarted buff and deleted it and reinstalled it what i do
Restart overwolf on your task manager, open buff and check if it appears activated
press the claim thing then close the tab it opens
it went away for me
Maybe bot hasn’t updated yet
it say error alredy claimed
ive been looking at it for a while but yeah probably
didnt work ¯_(ツ)_/¯
good idea tho
do you have the same problem
i just wanna know if it will be used later
is buff down I just bought premium and it doesn't show up on my account but my card was charged
no
does anyone know anything about this popup that wont go away
GG @unborn wave, you just advanced to level 1!
i can't buy any gift from store
GG @west swift, you just advanced to level 1!
Buff must be down
i think it is, i just bought premium and its still saying i have a regular subscription and everything is loading really slow
I am having the same problem
GG @lunar cape, you just advanced to level 1!
yeah its still down
I paid premium for it to be down?!? No way
Butt if you look here it says that it works for valorant even though it doesn’t #game-status message
Can we at least know when the buff will return to normal?
^^^
points deducted no redeemed item
give it 24hrs for activation before #open-a-ticket
okie!
screenshot?
give it 24hrs for activation before #open-a-ticket
i was buying a riot gift card and it didnt give me the gift card but did take the buff points
can any one help me?
have you tried restarting buff?
ill try now
try that and give it some time
ive been trying that and it still doesnt do anything
i restart it and it gave me my points back but now when i try to buy something it showes me a white screen
Hello
Yeah marketplace is broken atm. Can't buy anything
GG @umbral lotus, you just advanced to level 1!
I am not able to recive the spin points it keeps loading
why it happend
crash servers or something?
carshed*
I bought a code but it didn't buy me in BUFF but I sent verification
you've waited at least 24hrs for premium to activate?
try restarting buff
@glossy jay can you help with that
GG @charred crane, you just advanced to level 1!
sounds like a dev issue or a patience thing. I would just wait and see if it fixes itself
you could always try restarting overwolf too
i activated one of my premium elite things so i can buy a card for a cheaper price and the item didnt work, so i tried activating another one and they both say actiavted but arent using their effects. anyone know why and if ill get them back or if they'll both be activated at the same time and i lose one?
marketplace is down rn
I tried to purchase a $20 riot card forever ago and now they are sold out because Buff was down
How is that fair?
you tried restarting buff?
I recently came back to buff but I can't login in to my account, How can fix this
How long does it take for a reply on the ticket?
is it frozen?
yea
K thanks
An answer can take 3-5 business days
Send a ticket #open-a-ticket
its not tracking my rainbow six gameplay
if anyone knows how to fix it lemme know or if I should open a ticket
R6 is down on BUFF
Alright
no on the thing its says its green
guys is the valorant giftcard region locked
that's overwolfs status. R6 tracking for buff is down
Can someone help me? I'm trying to make a clip on warzone and it says manual recording but its not clipping
does have roblox guft card if it does where is it i cant find it
i can't find valorat gift card? is it removed it?
its riot giftcard
not there
its for riot games
thats why
valorant is owned by riot games so try that
speaking of riot, is the riot gift card redeemable in australia
no the riot gift card isnt there
yeah i see it in store
but
its sold out
and btw im in austrlia
i can't even see riot gift card in the store
what country are u?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
india
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
so no highlights for warzonee atm?
okay tanks
oh im in aus
No, WZ is down
For everything
Use GeForce
nah
what is the time that they get restocked for australia
use bing rewards
we dont know
You can’t upload a clip on Buff if it’s recorded with an external software
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
oh ok
but GeForce just does some stuff for gaming like rec
GG @wicked idol, you just advanced to level 1!
and no riot giftcards means no buff
its a different software
dawg play LoL
oh mb
bruh
how fast are the riot gift cards usually sold out
Pretty quick, you must be fast
will it auto refresh
that's not off topic
GG @earnest prairie, you just advanced to level 1!
Nope, you must do it by changing filters or tabs
okay
GG @lunar lodge, you just advanced to level 1!
thank u
me deleting buff
Okay
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
is the tracker for rainbow 6 down?
R6 is down on buff
do you know when it be back/
No info, sorry!
does buff have robux gift card and why does'nt it track my valorant matchs
GG @mellow urchin, you just advanced to level 1!
thanks how long will it take
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
It says on the form
thx
Try restarting overwolf on your task manager and open buff again
I mean, if you dont know what ticket is gonna do?
?
They'll might ask for your logs and check the issue
We don't do that here
fair
Ah the thing is it disables popups u get when u start and end a match
It doesnt remove the popup when you launch a new game
Its useful for diagnosing whether the game you just opened has been detected and therefor if your match has been tracked
@whole thicket @marsh lantern its a good to know, but the popup when you launch and close the game can't be disabled legitimately afaik
Oooh, thx Goldi!
do i have to make the buff card to pay in games?
Wdym?
they just provide code like normal key
i don't see steam gift cards for 3 days
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
nice, but how i can get psn cards, cuz it doesn't allow in my country
is that anything can help me to get the psn cards?
yo
GG @harsh ibex, you just advanced to level 1!
soneone is here?
Do you see PSN cards on your marketplace?
before changing the system i was seeing everything in market
now my market is limited for few items i don't need :(
You can only see items redeemable in your region and global. Afaik PSN are UK and USA only. If you're not from there, you can't see them
Um, there's Buffpay, but only for Israel, I think. Or maybe they stopped BuffPay everywhere
If that's what you mean
no games no gift cards no keys, only some premium profile and kind useless things
they are low on stock rn
GG @whole thicket, you just advanced to level 3!
if something appears, it does only for few seconds i heard
so it will be always like this? this region system is so bad actually for other regions, at least we need some items from us or uk region
buff card is just a credit card
We have no info about that, sorry
i want to report this to buff team
You can do it opening a ticket #open-a-ticket. But they'll tell you something similar ig. They're always working on bringing more stuff to the marketplace anyways, and some regions have restrictions imposed by other companies like Riot or Steam
On #giveaways ?
yes
DM Bonj
does not respond
Wait until he does
sure
hey guys, i have an issue connecting to my buff account through google. it says i have multiple accounts detected and i dont know how to fix it.
i cant open a ticket it says to ask here
Read that channel and click on the link
okay i did, thanks
btw
i have a 3000 buffs
and I want to buy something
but everything is always unavailable
okey
Yeah then can I pay without it
And where can I see the buff points
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
???
If I linked my coc account on my phone to my buff app can my pc track the weekly task?
how do i add roblox on for a free in game gift?
How come the marketplace no longer show Riot or Steam cards?
Afaik weeklies are for premium only now on mobile
What gift?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
@marsh lantern its a free pet for this yeet a plane game
We don’t handle that, contact their devs
i cant even find roblox on buff
Roblox only gives XP, not points. Anyways, we don’t handle that pet thing. Go to their Discord and ask there ig
i guess you dont understand that I cant even link roblox on buff lol
You were talking about a different thing, you never said anything about that. Check bot below
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Hi, I have a problem with the Monster Challenge. Can you get 100 free points for Highlight Vidio // I don't get 100 points even though it's uploaded
Where did you send the highlight clip
?
GG @white magnet, you just advanced to level 1!
Can someone answer me
What card are you talking about? BuffPay?
On the app, at the bottom left corner
i think
And then I would have to get my 100 points // yesterday it worked and now it doesn't
You need to give more details, pls
I'm really not understanding your issue, sorry
Afaik, BuffPay is on hold and not working rn
OK, everything's fine, I got it now // strange, yesterday I got it straight away and today it took longer
Nop
it may take a while 
oh wait thats it yeah i ment this
@marsh lantern
can i pay without it
with buff point but no buff pay
We don't actually handle BuffPay issues here, and we don't have any info since the service is on hold. But on that page there's a form and, at the bottom right corner, there's a chat where you can ask, I think!
yeah but im just asking if i can pay without this dont you know?
On Buff app? Like buying giftcards and stuff?
nvm i understand now
GG @white magnet, you just advanced to level 2!
but how can i know what level do i need
You can check your tier on your profile
You need to be bronze afaik
But you can buy items without being BuffPay member tho!
You can only see items redeemable in your region and global, so keep an eye on the market to see if they add VBucks! I can't check your market, so I don't know, sorry!
k another question if you don't mind
do they announce when they will regionally add vbux and stuff in #announcements⭐ ?
Nope, check #when_is_next_restock and #870329411986149536
we have news for r6 is up or not ?
R6 is down on BUFF
for how long ?
no info
ok tnx
so ill have to check myself?
Yep
k thanks for the help
do i need to pair a game to get rewards or just to open it in the background
Open it on the background, but check steps below first
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
cool cool thx
Really appreciate your help
how many mb does buff
cause i don't have many storage
Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Ok thx
guys need help how to send ss in email to buff ?
Answer to that email and send an attachment to it. If it's Gmail, you can find info on Google on how to insert an attachment on an email
Is this how you sent it?
Yes, you attached 2 pictures on the email
I sent it three days ago and there is no response
Wait patiently for a response
I hope it will be quickly, thank you
Buff is not tracking anything on VALORANT
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
It still dose work
Try reinstalling Overwolf
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
that gives something more than % coins?
do i have to keep this open or the acual buff app
You can close X
so i have to keep this open right?
Yes, you have to leave it open or the challenge won't count + you won't get Buff coins/XP
k thx
otherwise you can close the pop-ups (Launch screen, Start screen and End screen)
k
GG @white magnet, you just advanced to level 3!
GG @halcyon moat, you just advanced to level 1!
is there any way to return it?
when steam card back to store ?
I don't think for such a low price you can return
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
you mean this ?
Stop ping staff the answer was not yours
sry sry sry id saw the reply 🙂
GG @idle vault, you just advanced to level 9!
hello, the steam gift card Spain just works on Spain or all Europe countries?
Only Spain
okay 😦
hi, i would like to know about the challenges not being tracked by buff, anyone have any fixes or something?(i went into a game of valorant where i had a challenge to hit 3 hs and i did and it didnt track)
Follow steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
oh i tried that, but it still didnt track
Did you follow all steps
yes
Try reinstalling Overwolf
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
will do thank youu
O
it didnt work
now that ive got overlay can i close the pop up window of buff or ? cuz it is seriously distracting and i dont find it how to minimize it
GG @final surge, you just advanced to level 1!
it takes up 1/4 of my screen
U can't disable the launch game popup, but you can close it by clicking on the x
oh i thought that is gonna close the buff and it will stop tracking ?
Mateusz🐧#0552 has been warned.
Wait patiently
No. Pop-up screen you can close X
one more question does it track mid game or after the game ?
Once you start playing the game, Start game screen should appear first and the End game screen should appear when the game is over
alright ill see if it does after i end the game
How do I unlink buff from my brawl stars account
Because my friend kinda just linked my brawlstars account to his buff without asking and I want to disconnect him
You can't
:/
Ok
We’ll just saying it’s super easy to link someone else’s account by just going in your friends tab
So you might want to check that out
why isnt riot gift card in shop rn
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Thx
ok pls do dat
hay I need help my buffet dues not work with r 6 it says Buff did not track any matches during this session If you could call me or tex me on discord to help that would be grate
Hi, i sent two times a request to support to update my region because I moved and I am permanently living in the USA. At first they replied "We've checked it and your location is not the US", then the second time I sent they said the same thing (so this time I though they are trolling).
So the only thing that comes to my mind with "We've checked it and your location is not the US", is that they are lazy and just looking were the account was created. Of COURSE they region is not in the USA that is what I need them to UPDATE!!!
I want to apply for buffpay!!!
BuffPay doesn't work anymore
It's on hold
You have the message there
R6 is down on buff atm
hay I need help my buffet dues not work with r 6 it says Buff did not track any matches during this session If you could call me or tex me on discord to help that would be grate
Don't need to repeat it...
o sorry
Ok I need help with the region stuff still. I have a passport bank account pictures geolocation. What else do I need? the team just looked at the region of the account and instantly assumed I am not in the USA