#support-en
1 messages · Page 331 of 1
will buff add xbox gift card again to the marketplace
k thx
Ali doing gods work
I have a kinda question
I know no eta on R6 but in the past how long has it taken to fix downed games or is it completly random
like an average
if you dont have an answer that's fine
I don't understand, I bought this, but I don't have it in my inventory.What is it anyway?It was said on YouTube that after the purchase I would be given a promo code for valorant points?
No ETA
Goldi answered it for me, nvm
There's no actual info, it seems that it's a difficult bug to fix. But you can send a ticket with your logs #open-a-ticket
he's got eagle eyes
good goldi
That's not on your inventory, that's a profile picture and you can change it in your settings. About RP cards, check #when_is_next_restock #870329411986149536
But you won't get RP for buying a profile pic
if you mean the code and get VP, you have to buy this card
O
also where you're from
Russia
GG @cedar dagger, you just advanced to level 1!
Riot cannot be applied in Russia
how can I see that my game is being detected or not
What do you mean?A joke?
I think Roblox card but i'm not sure
If a pop up appears, the game has been detected
k
Nop read the description of the card in the marketplace
That is, even if I don't accumulate the Buff currency, will you simply not use the promo code in the game?
The code simply cannot be activated in your country
That is , I tried in vain 😦
Unfortunately, there's nothing I can do about it. It's Riot's decision
Something like that
k
where can i find my referal link which i share i dont get it pls help me
i rly want valo points
Buy a card Riot access code $5 and you will get 475 VP
and I encourage you to read the card description
its never in stock
hello is there any online mod
whenever i play a match on siege when i finish it says start game not found
i lost my access to my accounts email i cant login what should i do
Did you lose access to Buff or your email?
R6 is down on buff
my email ,also i talked so many times with my email provider
You can’t change your email on Buff, sorry
can somebody delete my account then
GG @nocturne lion, you just advanced to level 1!
Send a ticket explaining your situation and let’s see if they can give you a solution #open-a-ticket
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock
I won the latest prize and i have not been given my 10 pound riot gift card
Don't worry, they usually take a while.
ok
They will soon ask you to contact them
where you won
Giveaway
I'm asking where you won
So you just have to wait
go to give aways
the one at the bottem
So discord and why don't you say so. Did you contact Princess_Bonj via DM ?
Please be patient and wait for Princess_Bonj's reply if you contacted him via DM
k
can i use and play Buff on Bluestack?? . Will I be banned?
Yes you can 
can what ? .can get Bannd ?
I don't think you can get banned for that, but you have to verify your account (example Brawl Stars etc.)
yea thx for that
GG @eager narwhal, you just advanced to level 3!
Hi
GG @magic bloom, you just advanced to level 1!
Hi can anyone help me I'm a new user and I can't earn buff in android
please write questions from BUFF
Whats your android version
Question regarding weekly challenges. I completed lvl 1 for Valorant, but when I click on claim for the 10 it does a loading like animation and then nothing. I'm assuming once your complete a lvl's challenge you claim and that unlocks the next lvl challenges?
Restart overwolf, play another match of the same game and click on claim again
How can i buy Minecraft
Plz
Tell me##
It's not on stock on buff atm
Check #when_is_next_restock
):
GG @chrome dagger, you just advanced to level 2!
No, now stop begging and chatting here, you can go to #off-topic-english
Minecraft card is out of stock or you can buy them on amazon in your region
Buying amazon cards on buff if they're available
Where are you from
How much 1 $ in buff rs?
Dubai
Go to your market and check what's available, there you can see prices
): ok
i still have not got my prize i texted him 7 hours ago
GG @light solar, you just advanced to level 1!
Wait patiently, you'll get it
We can't speed up the process
ok
How to invite a friend on buff?
GG @bright shoal, you just advanced to level 5!
didn't work
sent the invite link to them but how do they confirm it was me who invited them?
If they use the link and register, it should be fine
After following those steps ofc
Is there a way for me to see their progress?
I don’t think so
Again, we don’t handle that
Contact their devs
We don’t handle that claim stuff
Someone help please
I am having trouble with sign in
i have had this problem all year and have uninstalled and reinstalled like 5 times in the past couple years
What problem appears?
Once invited, they should show up on friend list correct?
Try restarting overwolf on your task manager and open buff again. If that does not work, try using another network (another wifi, or even mobile hotspot) because it might be your ISP
try using another network
I am not able to connect to a network other than my neibors wifi becuase I am on a pc
GG @grand wagon, you just advanced to level 1!
I just spent $20 on boxes but I haven’t received them yet, normally it doesn’t take this long
Nop
Should I be concerned
Wait up to 24 hours
what is en and es
Ok I’ll come back if anything
english and spanish?
thanks, any alternatives?
And if you don't receive it, send a ticket #open-a-ticket
now im serious, i guess buff support has a bit of problems. My account should get unfrozen later becouse i sent 2 tickets, and thats ok, i can understand it, but man it's been almost 2 weeks!? for how long should we use this excuse? maybe this situation could've been expected in case i've sented 2 tickets at a distance of a week, but i've sent 2 ticket almost the same day. altest, i should know for how much DAYS my response has been drifted.
If you send more tickets it takes longer to respond
Have you submitted a ticket? Or a form?
is there no garunteed way to tell when the next restock is?
first, i've sent an email, to contact buff, then, i sent a ticket
what?
i filled the form almost 14 days ago.
As we told you 2 days ago, we don't have an ETA, we don't know when they'll be able to check your case and deal with your account
If you've filled the form and sent tickets, you have to wait now
Don't use this channel to rant, please
will i get pinged in #when_is_next_restock when a restock happpens?
do i need to get a specific role for that? if yes where can i get it
Nop
in #common-questions there is a list of RP restock ideas, which of the ideas is currently implemented?
No info, but some of them probably never, read the cons
I'm not ranting? i have to right to ask about my ''inconvenience'' , since alot of details arent specified.
how to get the roles like member, juniourbuffenthusiast etc.
GG @spice aspen, you just advanced to level 1!
leveling up
Writing for example
.
Try mobile hotspot
But it might be your ISP blocking it
Well, your neighbor's ISP

No i cant
how often is it recommended to efficiently check for the restock
Can you connect to your account on mobile with data?
Every half hour
yo im trying to login but it says "Frozen Account Not Allowed Exception"
well.
thx
since i dont know for how much time will i have to wait, in this cases, creating another account works?
It worked, thanks
will it still give me buffs if i switch back to my normal network?
Nop, multiaccounts is not allowed
It'll get frozen too
what does frozen account mean
If it worked, then your ISP is probably blocking Buff on your pc
Frozen due to inactivity most likely
how do I fix that
for how long should i stay inactive to get frozen?
I'd contact your ISP
No info
these account will unfroze them by themselves or support is required?
They'll have to fill the form
tbh its not a great idea to froze accounts, i mean, they should unfroze themselves on the moment of login.
how to know if account frozen?
You should see an error when trying to log in
You think that everyone that uses grande is blocked from going on buff?
No info, sorry
Good to know, thanks luks!
why do i play the game and it doesn´t appear in the challenges?
Have you tried restarting Overwolf Buff?
What game/Game mode are you playing?
hello, is it possible to turn off automatic renual for preimium subcriptions
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
thank you
which
i dont know what are you talking about
oh the germany one?
i think you must wait until it finish
to get the rewards
send a ticket #open-a-ticket
wait a little longer, there may be a lot of demand
I completed a couple of offers but never received my buff points. I was going to contact the support, but I apparently need to know my user/member number, and I'm not sure where to find that at.
Heyy, Mittens here, is there any information on when they will put XP in the buff app on mobile?
Good day, I recently bought the 10$ steam card which indicate (Global) but I cant redeem it because I live in SEA, is there a way to redeem this, kind of destroy the (global) thing.
Hi, Im new to BUFF and I was wondering how do I stream or record a video for it?
I don't think you can do anything about that now :((
I see, is there a way to refund so I can at least avail Riot code instead?
As the item description shows that it does not work in a few places including sea, Buff will not refund you, sorry.
Is buff partnered with "Anime Energy Clash simulator"?
Idk looks kinda sketchy. Re-produced all steps cannot claim this
Huh
So that's the pet they talk about so much
Hm? So this is legit and all?
Ehm
I think thats different
Idk, Im sorry for bringing it up but clearly something isn't working on their side or so idk
Basically they're affiliates
But the system is theirs and has nothing to do with ours
i see ty
So if the claim pet thing doesnt work you have to reach out to them
If they dont help then probably raise a complaint about them "scamming" using Buff's name in #open-a-ticket ig idk what else to do
I will keep it in mind my queen 
Well it's been up for a couple months last i checked. and not many people have claimed the pet. SO i'd say they do not care to fix it. But i will look into that
Im trying to lobby for the devs and staff to do smth about it but idk if they care since they're still getting new users 
Couldn't buff like force them to take it down if needed?
Well aside from cutting them off from the affiliate programme
Nothing really since they will always have plausible deniability and we aint going to spend half a million on a lawsuit and investigation into probably a bunch of child roblox developers
Yeah true. I sent a ticket so i'll wait and see what happens
GG @celest moss, you just advanced to level 1!
I can't claim my level 1 rewards for fortnite. Any solutions?
GG @clear fossil, you just advanced to level 2!
does anyone have a clue why whenever i click on something to buy it the regular option flashes for a tiny moment and then disappears?
i think its a bug but i have no clue
restarting hasnt worked
what is the pet thing?
and clicking see more does nothing either
oh i think it means the ones for regular price are out of stock
GG @frosty solstice, you just advanced to level 1!
You're talking about the marketplace?
The reply belonged to another user, please don't reply to a reply that wasn't yours
yeah
Restart overwolf, play another match of the same game and click on claim again
can someone asnwer me why a account is frozen?
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock
oh okay
Your account was inactive
My account has been frozen 9 days after I send the unfreeze thing
Sent it last friday
Unfortunately there is no answer for filling in the form, you have to watch yourself
Send a ticket #open-a-ticket
Also did you fill the form #1135607188430262293?
I did, 9 days ago
Somebody that can help me answering a question regarding payout to PayPal?
How can the site be unavailable when it's still working try this one https://support.buff.game/hc/en-us/requests/new
I just needed to not be on my internet
My internet doesnt rly like buff for some reason
Can anyone tell me what happens when all the play to earn games are gone on my phone?
I finished all of 'em now I can't earn anymore points.
How can I refresh the game list?
you mean the offers?
play a game and do x and get buff coins?
those are sponsored and managed by a third party so you just have to wait
My friend has different apps on his phone. They also give more points. I get maximum of 25 and he gets 55.
I was wondering if I can get those too
Is there any way I can contact the third party?
GG @modern blade, you just advanced to level 3!
Doubt it
I submitted a ticket on November 14th and I have yet to hear back
No asking about challenges not working when I click start tasks
It would bring me to a page that says “We could not service this request”
Where is the claim section where I enter my rblx username?
Idk*
can someone help me i cant connect my brawl stars id to buff
you could contact their support team, you are given access to it in thebuff aoo
mobile tasks are run by a third party
so we can't really help
GG @shrewd mulch, you just advanced to level 1!
What is the name of the third party?
we have a few
in the mobile app when you look at pending and completed tasks history you should be able to see an icon linking you to their support team
How do I log into buff on PC if it doesn't like my wifi?
We don’t handle that, contact their devs
Try contacting your ISP if it’s blocking the connection
I cant I'm 16
There’s nothing we can do if your ISP is blocking the connection…
Try using mobile hotspot
I cant do that on pc
On the app on pc it says clash royale. How caj you do clash royale on it ? It doesn’t really say
On mobile
You link your CR account on the mobile app
There are instructions on the mobile app
Nvm I found ig
hey um
do i just download buff and start playing games and i start earning?
or is there some linking i have to do
Yes, play any of the supported games and you'll start earning. Check steps below
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Yep
is there a specific time where they restock on stuff in the buffshop
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Thanks
💀
GG @timber condor, you just advanced to level 2!
It ran out of stock, you must be as quick as possible to copy/paste the verification code
If you restart the market you'll see that it's already out of stock
How many are in stock?
how do i uninstall buff
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
oh ty
may i honestly ask how do you purchase gift cards?
nowadays it seems impossible to hunt any
you must be as quick as possible to copy/paste the verification code
muted guy is randomly msging me for some reason for you to unmute him I quote "pls pls"

I know, I have told goldi, but I don't think he can do anything
ah... you too?
lmao
What does mean "Finish 3 matches of arena in the top3"? This is wrong?
This is from Hearhstone.
May be is battleground?
Just saw this myself
Hi, is it possible to unfreeze my account?
is premium elite worth it?
hiya guys! just got the email for the buff affiliate programme, but i cant set a new password... says both email links are outdated....
ping?
depends
send a ticket #open-a-ticket
what if i do all the daily missions and daily things for 2 games. how much will i get a week?
Depends on the game and how much u play
I do recommend try premium with the free premium on the pass
how do i get it?
Getting xp for the pass
ok thank you!
Hello why did the local 5 dollar riot gift card disappear in my region its been gone for a few weeks already
and if you know when will it be back
hello how to fix it?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
We don't know if your card will be returned in the marketplace
its work when i open the game but when game is complete thats happen again
did you see pop-up start screen ?
yeah when i am playing ( loading screen, its work but when end game , its error
i can see my task
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
anyone knows how amazon cards will be back? it's been almost one month here in Italy that there aren't in shop
I know it's api issue
but someone knows when will be solved?
We don't know if your card will be returned in the marketplace
not track
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
oh alr
is there any amazon gift cards??
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
it's ok if it is out of stock but, it is not visible in the market place like amazon gift cards
Check bot above
Oh sry, thx
@everyone stop using this app its a trojen really bad vires
That's just not true at all, do you have proofs?
Hi mate i tested it, arena works
Thank you.
Hello, I am having a problem, when my buff application is active, it does not count the tasks in CS GO, it shows xp as 0.
CS2 is not supported yet
thank you
hi
hello guys
nemo_58974 has been warned.
Hey I got a question for a while now. Will Minecraft return in the buff store? That's the reason I got into buff to begin with.
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Bro Its not out of Stock. It is not in the store entirely . It was before now its not.
what did bro do
theres never a riot gift card can someone gift me vp
sthu
can valorant gift cards be redeemed on mumbai servers?
my recording isnt set to capture the whole gameplay but it does for some reason
Can any helper help please?
do you or anybody knows a way out of this? need help.
doggo7876 has been warned.
There’s none
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
Try restarting overwolf on your task manager
is this a buff thing or a valorant issue? I have seen many mumbai server players use prepaid codes to get val points. only difference is they buy those codes with their money.
Read the bot, please
Either my friends are trolling too hard or this is wrong.
It's not wrong, they might be buying another kind of RP cards - but RP cards on Buff cannot be redeemed in AP servers due to Riot's restrictions
As, as it says there, there's nothing Buff can do
wdym by another kind of cards? I dont think buff is big enough for val to put restrictions on their gift cards specifically.
They're buying RP on Buff?
no but what I mean is global GC are global if val has some problem with AP servers then no gift card should work right?
There might be cards available for AP servers (I don't have this info), but global cards (the one that Buff has) are NOT redeemable in AP servers
my rainbow six siege games arent being tracked by buff it said to come to discord if it continues and its continuing
Afaik you can only see global RP cards and you cannot redeem those in Mumbai
Just like the bot above says clearly
R6 is down on buff
So I just have to use buff earn coins and pray that val does something about the global gift cards i guess, anyways thanks for the explanation.
Stop begging
Arcane huh?
any chance there will be that black friday sale again like last year?
lets see
No info
It's been over 10 days since I did the unfreeze request and my account is still frozen
Why?
why are the challenges you get on the home screen on mobile gone? (like the one that says complete 3 quests)
Why doesn't Buff implement a queue system for cards which get bought often? it would be good as people who are asleep at the restocking times have a chance to actually get their rewards
Why cards are gone in 30seconds at 1:30 you need to add more cards
I invite you to look #common-questions To see the "possible" options on the restock
ah- sorry didnt see that
more like 1 second. it said "a day before" at 1:30, then I refreshed and it said "a minute ago"
what do u mean ur still lucky i kept refreshing and the screen is black after 15mins which is 2:45am for me i restarted my pc and it says last parchase 15mins ago lmao
i can never buy anything with buff
Have you reloaded the store several times?
hello i saw that a roblox game is using this and having a 500x op pet event but i cant get it to sign up for it am not sure if its the right link they sent
That is not handled here, contact their devs
well its apart of buff
They're an affiliate of Buff
They arent a part of Buff
We cant do anything about it
Its managed by them
If they are scamming users please report it in #open-a-ticket
oki
hey can you use paypal to purchase premium subs?
Yayy
also if you have a 24 hr premium sub activated can you change it to monthly or do you have to wait for the 24 h to expire?
wait until it expires
one last thing why are google play cards only available for premium users?
theres items that are for free users, premium and mixed. That info is not public but probably is related to the amount of the card or the stock of this one
why are the challenges you get on the home screen on mobile gone? (like the one that says complete 3 quests)
Hey guys. Everytime I log onto WoW, a BUFF window appears over my screen and I have to wait a bit to close it. Is there anyway to have it open and record my gameplay for the experience, but not have it appear on the side of my screen instantaneously?
is there no way of gettting it back
Do you use another account?
I haventtried using a different gmail account
but I would appreciate it more if I would be able to use the one I originally use
When you created the new account, was the main one frozen?
at first i tried singin in using my main account
GG @sinful flax, you just advanced to level 1!
it says its frozen
so I tried signgin in using the same gmail account
it still says frozen
idk why I did this but yk Im desperate and trying xD
Ok, You should not create another account, it is against the terms and they can ban your account, otherwise, fill out the form to regain access to your main account
Here #1135607188430262293
oooooooooh maybe I did that before idk, but regardless when I tried signing in today after a long time it already said it was frozen
my bad for not knowing
I aldready filled out the form
thanks so much!!
how would I know if I'll get an update for my account?
7 days Approximately
So that's why they were able to freeze your account.
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
Does valorant gc from BUFF work for asia server?
Asia Pacific?
Yea
after 7 days I can try again?
You can check periodically
Buff does not notify you when your account has been unfrozen
Why when I have the amount of funds for the gift card it does not give me the option to buy it with my points?
okay okay thanks so much
My account is not tracking my games of r6, it says game start not found, is there a setting in need to fix or something?
r6s is down in buff
oh ok thank you
My account has been frozen even tho I did the form 11 days ago
Restart overwolf on your task manager and try again
Send ss of the error
There is no error just "Frozen account not allowed exemption" or whatever it says exactly
Well that’s an error, you can try sending a ticket, or filling the form again. We’ve been telling you for days that we don’t handle administrative stuff here, so there’s nothing we can do, no matter how much you complain here
I sent a ticket yesterday already
Now wait for an answer. There’s no need to come here everyday saying the same… we can’t do anything. Be patient
Mk
GG @inland willow, you just advanced to level 5!
Wdym?
hello im bought valorant reyna profile image but when i pit the code it says in PURPLE (Avatar API Error: 403 forbidden: This image is not allowed)
please help
Where are you trying to put that code?
buff
hello how can I get my region updated? I am not seeing any hardware
That means there is no hardware available for your region
Afaik hardware is only available for US
I am living in the us
Do you see US items?
Who told you that
We don't handle administrative stuff here
Send a ticket explaining your situation and let's see if they can help you #open-a-ticket
it was queen goldilocks... yeah i was told to send a ticket there now that i see my history 🙂
thx for the help
profile picture
oh ok all done
Anyone Buff.Game Affiliate Here?
Who Can Tell Me How To Generate My Referral Link?
I am waiting for a response to my ticket for the past 10 days now, what is going on?
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
I don't think we handle affiliates issues' here, but try this email -> affiliates@buff.game
already done that it's still open
Sent on Oct 31, 2023, 10:15 AM
No Reply
Try sending a regular ticket #open-a-ticket
If it's still open, you must wait for an answer
You can try answering again to that ticket
They told: For questions regarding your affiliate status and payments please email us at affiliates@buff.game.
Then try sending another email there, but I don't think we handle affiliates issues here, sorry - maybe someone here knows and can help you tho
yes
Try refreshing only once
@nimble steeple keep explaining if you want neighbor, sorry
🫶
Reloading the store several times may block your access for a few minutes
it worked after i restarted my pc but all the cards were gone lol
oh
Aw good job Ali 
I need help please
tell us
I have an account and trying to log in but says frozen account
Don't put your personal info here
I answered you just above...
fill the form..
done, what's next?
why are the challenges you get on the home screen on mobile gone? (like the one that says complete 3 quests)
wait 7 days
thanks for the help
If you mean weeklies, they're for premium only now
like this but on mobile
Oh, maybe that's only available on pc app
It's for new users so I can't see it, sorry
¿?
yea this
How many days have you been completing these challenges?
i think 6
lmk when you get to a point where theres no more
How long have they not appeared for you?
2 days
GG @gaunt wasp, you just advanced to level 9!
i tried uninstalling and logging out still nothing
I don't think there are more then
If you don't think so, wait a day or more.
Hi, I have a question, what should I do if I haven't received an answer for 5 days after creating a support ticket?
Hey! how do you receive buff for playing a game of clash royale? I know you can get buffs through the buff mobile app but is that the only way to gain buffs. For instance can you run clash royale on your pc and receive buffs that way?
Oh ok
GG @shy axle, you just advanced to level 1!
Hey always when I open buff and go to Challenges or Lounge it says that an mysterios error occured,How can I fix it?
Send a ticket #open-a-ticket
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
Is exitLag considered a vpn that can get your account frozen?
Yes, but you will have exactly the same as on your phone (Buff coins) , you just have to have the same account you verified
Are you supposed to only get buffs and xp for every 5 ranked wins or for every game?
I don't know, but VPN is forbidden in Buff
If it's a mobile game you only get buff coins without xp
okay thx for your help. ❤️
GG @upbeat bramble, you just advanced to level 1!
Send screenshot with error message
Hmm where are you from
Germany
Weird try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
Use Google translator
bro this is sooo hard
I'm watching you. What's your problem?
Turkish language support is needed
Okay, there’s no Turkish support available because only 1 staff member speaks Turkish and he’s not even online atm. It’d be a chaos not knowing what people is saying. Try using Google translate on this
I registered there but where can I see my status from my ticket, I don't see anything
bro use translate so hard and so bored. As far as I know, wrong words appear when I type.
GG @lucid seal, you just advanced to level 1!
Stop trying to argue and type your question, we’ll try to help in any way we can, please…
OK I think it would be great if there were a few Turkish moderators and maybe a bot that would make our job easier.
Noted
@magic inlet can you help me
Thx and i have more an question maybe a want . The buff application should bring special Valorant Points to the TR server, because when the stock is renewed on the GL server, the time is late on the TR server. Thank you for everything.
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
@ripe stag what is your ticket number
@magic inlet I messaged you privately on Discord
GG @ripe stag, you just advanced to level 3!
I saw, I'm asking what your ticket number is
are they numbers or letters?
I need your ticket number (you will find in your email)
90512 or 1E1L4G-951VD
Click on the link and there is your ticket with the last message and on the right is the status - https://support.buff.game/hc/en-us/requests/90512
Ticket is open and haven't received any message yet
What should I do best now? It's urgent because of Hot Wheels Challenge
Hey I have reinstalled Overwolf but it still doesn't works
GG @quiet niche, you just advanced to level 1!
If the status is open, wait 9-10 days for a reply, if it still does not come, send them a new reply from the same ticket
Weird send a ticket explaining the issue and the steps you followed with as much details as possible #open-a-ticket
ok
@magic inlet Can you explain to me how you could make my ticket and add the numbers in the link?
because you didn't understand
and secondly, all tickets sent to BUFF Support are private
I've completed a task to reach 100 level in a particular game after completing the task my rewards is still pending even though it says it'll be added within 5 mins
Wait 24 hrs. If you don't receive them by then, send a ticket #open-a-ticket
sure ty ❤️
ok now I'm confused // my question was just for me to understand // how can I open my tickets in the future to check the status and message?
Open the ticket in #open-a-ticket and then go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
CS2 is not supported yet
If you mean the screenshot it's a bug but I think a winner has been chosen
I am new to here. May I ask how many people can buy steam cards in marketplace? It's always out of stock.
- As many as you want (depending on how many buff coins you have)
- It depends where you're from
- #when_is_next_restock #870329411986149536
#when_is_next_restock only have 2 message.
how do i make it so when i do the challenges in rainbow six siege it registers in buff?
R6 is down on buff atm
when will it be back up?
No eta, srry :((
So when will CS2 come out?
No ETA too
Please, this channel is only for support, not for uploading videos, go to these Threads#off-topic-english #spammmmm😈
hey guys how i can get now v bucks?
like
i search and cant find it where to sell
i dont under stand how it works
Out of stocks
oh ok but how much it cost? that i know how much pints i have to farm
does it mean US only also work with me?
GG @sharp marlin, you just advanced to level 1!
You can only see items redeemable in your region and global
but I am not in the US.
Why I can see US only?
So, it is mean I even can buy US only stuff?
What region do you live in?
Asia
Probably just a bug, it won't work anyways if you're from the US
I see it too, so it's a bug
So, if it is not a bug. Do we can't see the US only?
I can only see AS only and Global, am I correct?
Hi, I didn't really realise but I won 10$ Riot points here 2 days ago. How will I receive the prize?
You can only see items redeemable in your region and global
Check your inventory
Where you won
its been a month
In #giveaways
@magic inlet kinda sad mate
Did you contact DM Princess_Bonj ?
I tried but it wont let me
Please be patient and wait for Princess_Bonj's reply if you contacted him via DM
the dm wont go through
Check your DMs settings
Afaik you can DM him without any issue
Other users have done it already
my buff says it cant detect my game start in R6
R6 is down on buff atm
okay thank you
Any idea when rainbow gets back on
No info
how do i get rank of my premium membership
also where do i see my subscription if i ever wanna cancel it cause if i press view subscription it takes me to the apple app store to my subscription which doesn’t include buff
had been paying for months but never found out how to cancel if i wanted to
GG @gusty blade, you just advanced to level 7!
@magic inlet it says solved but im still banned
i think you should message again and it should re open it iirc
i did it a a lot of times
they just put it on solved
idk then bro i got my own issues too
ye bro they dont answer in tickets only in the dicord server
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
ok thanks just need to wait till my pc works then i guess
What’s the reason of your ban?
mulitiple accounts but i explained in the ticket why i got it and they send my email they checked the situ and will unban me
GG @acoustic ruin, you just advanced to level 2!
Answer to that same ticket, we don’t handle administrative stuff here
i answered a lot of times they put it on solve every time
without answering
We don’t handle that, try creating another ticket
hello guys
when i get prime it is for one month right
it is not automatic renew every month
It does renew every month until you cancel it
It’s a subscription
Hello, there was a Roblox Gift Card in the application for a while, I wonder if it will come to the store again?
May I ask, is there no Roblox Gift Card before?? I'm new to here
It was there before, now I don't know if it will come again :/
I mean a month ago.
Can anyone answer this question?
I am new to here. So, I can't answer u that question
GG @sharp marlin, you just advanced to level 2!
No problem
i think its us only now
:/
how can i cancel it
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
he asking will it refill
probably, in usa
i just got this app, where do i redeem points
you earn points by playing supported games
where do i redeem them tho, ive managed to get a few buff coins
automatic
where do i buy things then?
on the marketplace you can get stuff with the points
Is it possible to verify a new clash royale account to buff?
What if I delete my clash royale account will buff just keep verified?
once u verify 1 acc, its gonna be that acc forever i think
If I delete my buff account I can verify game accounts to another buff account right?
Or is that against the rules
What do they mean by this tho
u linked Clash royale acc "A" to buff account "A"
u cant link cr acc "A" to buff account "B" even if buff acc "A" is deleted
has to be a different cr acc
So that goes the same for brawl stars and CoC?
GG @cloud dirge, you just advanced to level 1!
i guess
indeed
Indeed
Man
abdi9357 was muted.
Would I get money's worth if I bought premium elite for a year?
I have used buff for a month and obtained 1/6 of the price i paid
Can u buy any steam card from market place?
Did you buy the yearly or monthly premium
Bought the highest level premium for a year
All apple gift cards
GB always has these sorts of gift card available
Why the store isnt refreshing
Its been 3 days when it hit yhe time league to refresh it dont refresh for me
Even category are not working
Tf is happening
@jolly notch do you know if you get the buff pass for free every season until the member ship runs out? Also how far are you into the pass rn?
i was wondering if there is an eta on when amazon or apple gift cards restock they are always out when i look at them
can u guys see the marketpalce?
also happens to me
that happens
i cannot even see it 😦
Try closing Buff, and at restock time open it, This way the store could be updated correctly 
How many times have you reloaded the store?
Ok you can't reload the store multiple times, they block your access to the store for a few minutes
😦
i almost had it
i didnt know that was a thing
im trying to get the 5$ val giftcard
i got the code and typed it but the cards were gone
they should add a lot of vp cards
like wtf they only put 1 card for like 999999 people to take
they add a lot
there use to be 10$ idk what happen to those
they dont
GG @tidal dagger, you just advanced to level 1!
they only 1 im pretty sure]
im pretty sure they dont bc it would even be there for a second
Nothing can be solved here about the restock, if you don't have more questions go to #off-topic-english , If you want you can continue talking there, but not here
they gone like instantly
when is the restock??
6 mins ago
everyday
thanks
np
is it always 4:30?
am y am
?
nvm
#when_is_next_restock The store is usually updated every 12-24 hours
okay thank you
GG @rancid fractal, you just advanced to level 1!
tried it the other day,didnt work
I'm sorry, I'm glad you understand, but there's not much that can be done about the restock problem here.
Like I tell everyone, someday they will fix it.
ive already sent a ticket but they dindnt understand my issue,they just replied that the market runs out of stock quickly
If I buy premium elite will it give me the buff pass for every season?
Annual only
it has been 7 buisness days scince ifilled the form and it is still frozen
My weekly challenges are always stuck on "claiming" so i cant progress to the other levels. Is there a fix for this? I've tried restarting the app but it still won't claim
Typically it fixes itself after awhile but its no fun when I continue playing and the rewards aren't registering
Have you restarted Overwolf from the task manager?
yes. twice
If I buy the pass will it give me a boost on xp.
Or
If I buy th annual premium elite will it give me xp boost?
its odd because normally when this happens my wheel rewards also don't claim but they claimed just fine
If you buy Elite Monthly, you will receive +500% booster and a Buff box
Oh so that boost is for xp and buff coins?
If you purchase Annual Elite, you will receive Buff Pass, +500% Booster, +20% XP, and a monthly Buff box (I think so).
hello
GG @summer stone, you just advanced to level 1!
??
So wait a little longer

😔
How long are the buff pass seasons
How hard would you say it is to complete it
GG @cloud dirge, you just advanced to level 2!
It's not impossible, you should play a few hours a day
Do mobile games give xp?
Will the premium ever be on discount?
there were discounts before, so probably
When were they?
does anybody know why the roblox game yeet a plane simulator claim pet is not working
Hi, we cannot help you with this issue
If you think they are scamming then #open-a-ticket and explain why
i did a water sort game quest
only get to level 14, waited 5 mins after completion and still havent gotten my mere 16 points
Can I claim the stuff from the giveaway
If you win them yea
Wait up to 24hrs otherwise send a ticket
Who is bonj
Hello
When I try to friend bonj it says that he is not taking friend requests
Hello
You go for example #announcements⭐ and there is Princess_Bonj profile (Admin) click his profile and click on the message and you can post privately in DM
Im done waiting i havent got my lootbox till now my ticket is opened it almost been 2 weeks it feels like getting scammed!!
¯_(ツ)_/¯
DM him, not friend request
is it possible to change my coc account linked with buff
Guys can you pls unfreeze my account?
Last time i asked i was told to wait to 7 days, its been more than that
how much to unfreeze account?
help
i need an explanation
so i had a challenge on valorant in buff which is the level 2 challenge to take 20 buff points i had 6 rounds to win so i can finish the challenge when i finished it i checked buff the challenge is gone and i didnt get any buff points and it took me back to lvl 1 challenge.
so after refreshing buff it took me back to the challenge but i still have 6 rounds to win how? i just won 13 instead of 6
They usually have a lot of demand, wait a little longer
7 days approximately
i past
try again
how many days have passed?
im not counted
Its been more than 10 days, u urself told me last time to wait a bit longer
#open-a-ticket and set category to login issue cuz frozen account tickets get an automatic reply
Will be reported to devs
Any error?
when i try to regester through discord it takes me to google then when i register theres a button that says go back to buff but when i press it it does nothing and when i open buff nothing changes
is it possible to change my clash of clans account linked with buff
heard someone say they got their acc frozen what're the reasons
Cannot change or unlink account in mobile
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
oh ty
it says that rainbow six siege is up on the game status but isnt working for me
so i was among the first people to press buy for amazon gift card but the problem is that they didnt send me email confirmation even tho they said they did
they even asked for the confirmation number but i received nothing ?
waaaaw i just received it after 4 minutes its all gone now
is that my issue or the server's ? is their anyway to prefvent such issue in the future ?
I have same problem
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock
done that long ago
any way how to connect my discord with buff, i cant login on phone with google
try on different browser or on computer
Its in the app, i alr have a pc acc but i cant connect it in the mobile app
Any error message ??
send a screenshot?
that's now the problem i was talking about!
not*

