support-en

[echo fable]

#bot-commands message
Guys, Riot officially announced that Riot codes are being turned globally available, correct?

So there's no more US only, EU only, etc.

[jolly notch]

No

[echo fable]

Can someone explain then, what sense does it make for select countries to be getting more code resupplies than others when the codes can be used in any region, from any country?

[manic seal]

there is global riot cards already

[jolly notch]

Havent had points all day but I’ve restarted a good few times

[manic seal]

in the pop up at the end what do you see

[jolly notch]

Nothing

It doesnt pop up

[manic seal]

you said that you saw pop up at the end

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[jolly notch]

I closed the app and the pop up appeared to say i played 1 game

[west quiver]

GG @jolly notch, you just advanced to level 2!

[jolly notch]

(I’ve been playing for 6 hours)

[manic seal]

disable the other plugin you have then do this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[echo fable]

If the answer to that is gonna be "Buff has more clients in those countries so they deserve to get more codes", I'm just gonna say mb for spawning in the wrong place

[jolly notch]

I’ll try again. Thanks

[swift juniper]

I get an error saying "No token provided"

[manic seal]

region countries cards depends on the provider

which likely by market stuff, the provider has more cards from bigger countries

[manic seal]

restart overwolf

[echo fable]

Sounds unfair and doesn't really make sense. Buff won't care if someone uses a VPN to pretend they're from one of those privileged bigger countries, would it though?

[manic seal]

vpn is banneable by buff

[echo fable]

How?

[manic seal]

if you use vpn while using buff you could be banned on buff

[echo fable]

Alright, funny how it works :D

[manic seal]

yw

[smoky pendant]

rights__ has been warned.

[echo fable]

Might as well make a generous donation to someone who would actually be able to use all those buffs because it seems like I spawned in the wrong place and I'm not allowed to spend my buffs like bigger countries are. Unlucky, go next Ig

[manic seal]

gl

[undone widget]

so uhh question, when i look at gift cards and stuff from the raffles or smth like that it only has dollars and i was wondering if i can still use the code cause i live in europe and i use euros

[split crag]

got an email saying i get a free 48 hours of budd premuim but when i go to clain it it says that

[undone widget]

for some reason i got that too when i tried it but i kept tapping claim and it eventually worked

idk

just keep trying ig

[supple eagle]

yo i did everything for the protect me app but didn't get the reward

[jolly notch]

@manic seal sorry to be a pain - the matches are now tracked but still are not contributing towards the weekly

I have been on 1 top 3 all day (despite being top 3 at least 5 times)

[fluid lark]

The buff game doesn't count my rainbow six siege match, it's been going on for 3 matches

I play quick match

[cobalt swallow]

anyone knows how i can resend a varification code to my email?

[jovial zinc]

yeah same the bot says r6 is up idk whats happening

[fluid lark]

So will csgo be updated because cs2 is out?

[obtuse crow]

its been a while since its came out and ppl have been asking that question

theyre prob taking their time

x

[magic inlet]

CS2 is not supported yet

[magic inlet]

R6 is down on BUFF

[magic inlet]

if they are global, yes

[jovial zinc]

yes ik but the bot said that it was active thats why i was trippin

[west quiver]

GG @jovial zinc, you just advanced to level 1!

[magic inlet]

wdym ?

[manic seal]

the challenge must be down, try playing on the next few days

[jovial zinc]

#game-status the bot says that siege has no errors when i last checked

[magic inlet]

It's overwolf tracking status

[scenic cosmos]

quick question does anybody know when buff will launch challenges for cs2? thanks

[magic inlet]

No info CS2 is not supported yet

[scenic cosmos]

ok thank you

[hollow plaza]

@manic seal my buff actually stopped tracking for all event based games that i have. i was the one who disabled the other addons a couple days ago and opened a ticket with my logs. is there anything else i can do?

[solid osprey]

is there brawl stars on mibile? i remember there used to be and now i cant find it

mobile*

[magic inlet]

please insert questions from BUFF not Brawl Stars

[solid osprey]

i mean on buff

let me re-write

is there brawl stars on buff mobile?

[jolly notch]

Hearthstone isnt counting at all

Really quite frustrating given i just paid for a premium plus membership and activated a buff boost

[jolly notch]

Yes

[magic inlet]

Click Rewards -> Games -> Scroll down and have challenge BS (if you have verified)

[solid osprey]

thanks @magic inlet

[solid osprey]

k im playing but its not tracking

[west quiver]

GG @solid osprey, you just advanced to level 1!

[magic inlet]

if you don't have verified BS then you're not being tracking BS

[solid osprey]

its says verefied tho

[magic inlet]

if you're using a different account it can't tracking

[solid osprey]

i dont have 2 accounts

i can just play valorant to earn point

points

[midnight lodge]

i won a roblox card from a raffle, it says global but instead it gives the error

[magic inlet]

Send a ticket #open-a-ticket

[noble thunder]

hey, why doesn't buff track my rocket league games?

[magic inlet]

what error show you

[noble thunder]

it doesn't give any errors. The tab that usually pops up on other games when i launch them doesn't even show on recket league

[west quiver]

GG @noble thunder, you just advanced to level 1!

[noble thunder]

i tried restarting my game and buff 10 times

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Normal User)

[noble thunder]

i think it works now it was turned off for some reason

ty

[charred crane]

theres no point for CS2?

[acoustic lichen]

buff does not recognise rainbow six sige

[magic inlet]

CS2 is not supported yet

[magic inlet]

R6 is down on BUFF

[acoustic lichen]

any idea how long?

[magic inlet]

How long is down R6?

[gilded yew]

I did the protect me by kidas but i didnt get my 500 buff points

can someone pls help

i verified everything

[woeful merlin]

@gilded yew im in the same boat there i think it may take a while

[gilded yew]

oh ok

it said it was instant

but it didnt work

[woeful merlin]

i low key dont want the roblox thing

[gilded yew]

same

[woeful merlin]

wish it was google play or somthing

[gilded yew]

i dont care abt the roblox giftcard

i just want the buff points

[woeful merlin]

ill take your roblox gift card

i have a kid that plays

[gilded yew]

i have to do the thing

i have to do the subscription for it

[woeful merlin]

oh

[gilded yew]

and it costs 6 bucks

[woeful merlin]

the subscription for just the card right

[gilded yew]

yes

[woeful merlin]

i would asume the parent email has to be the same as the buff account

[tall mica]

When will BEST PLAY WINNER List bug be fixed

[gilded yew]

it said that the kid email is the one getting the points

[glacial blaze]

Hi I havnt used buff for some time and now my account is frozen? what is the best way to go about it?

[versed ether]

is buff having a option to donate

phaIestine?

Iike the way buff had a option to donate

Ukrain

[quiet dock]

my daily spin buff area hasn't loaded for a couple days. Anybody know a fix?
(granted I'm not terribly concerned. 1/2 a buff isn't something to cry over)

[urban badger]

am i able to change the email for my account?

[smoky comet]

what do i put for login

[signal epoch]

i signed up for the roblox protect me app and it said my rewards are on there way, how long will it take for me to get my 500 buff points

[inner cedar]

when do i get my 500 from doing this

[signal epoch]

ya thats what i wanna know

[gilded yew]

i did it at like 4 today but i still didnt get it

i just opened a ticket

[reef kiln]

I can't change my email, do I need to contact them?

[gilded yew]

i cant change my email too but i think it supposed to be like that

[west quiver]

GG @gilded yew, you just advanced to level 3!

[flint zephyr]

everytime i try to buy a buff box it just says error please try again

[magic inlet]

Restart Overwolf

[flint zephyr]

i did

like 6 times

actually hold up

just gonna restart my whole pc

[young depot]

uhm

how do QI do

[magic inlet]

It's scam

[young depot]

oh

I mean its like in a roblox game

oh nvermind

[flint zephyr]

buff box still isnt working

[brittle halo]

nah the parent email is a seperate email the kid email is the one setup with the buff account

[hybrid thunder]

for the kidis thing I signed up and verified everything and still havent gotten my 500

legit signed up and set everything up hours ago

do you know why this is?

[magic inlet]

Send a ticket #open-a-ticket

[noble thunder]

Donate for Phalestine?!? Are you crazy?

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[acoustic cipher]

any chance to support bf2042 in future?

[quartz knot]

i tired buying a 10$ steam code and it says its not aviable i restart the app and its not out of stock

so why cant i buyit

[twin sundial]

same exact problem!

[west quiver]

GG @twin sundial, you just advanced to level 1!

[quartz knot]

why me get no steam

[west quiver]

GG @quartz knot, you just advanced to level 3!

[vernal fable]

HI, I received an email to claim a 48h premium but it's not activating for me. Please help

[hybrid thunder]

what do I do after submitting a ticket?

[marsh lantern]

No info

[marsh lantern]

Send ss of the item and the error

[marsh lantern]

Restart overwolf on your task manager and check again

[marsh lantern]

Wait for an answer on your email

[vernal fable]

I already tried rebooting my computer, but i'm still getting this error

[uneven sleet]

$10 steam card has been up for 4 hours but everytime i try to purchase it says it's not available

[floral ferry]

i have 4000 points but the giftcards are sold out everytime

i check every hour

[jolly notch]

Does any mod have an update on hearthstone battleground rewards tracking

I played 12 hours yesterday and no fix

Cant even do those silly little free quizzes to complete a quest none of the links work… really unimpressed so far with this

[marsh lantern]

What steam card is it? It’s actually out of stock, appears on stock due to a bug

[marsh lantern]

It’s a bug, it’s out of stock

[covert grove]

Is there a list of iPhone games you can play?

[marsh lantern]

You can check it on Rewards -> Games on your phone app

[covert grove]

i can only see 3 supercell games....

[marsh lantern]

Those are the games you can play on mobile to earn points

You can also play minigames

[covert grove]

bummer, android has more options 😦

ok thanks Ali

[vernal fable]

it's not a steam card. it's a free 48h premium link I got in my email

[carmine flume]

when will counter strike 2 get upadated onto buff because i noticed when i was playing cs for a few hours i had not gotten any challenges done

[marsh lantern]

Oop, sorry, I got confused, send a ticket explaining this issue #open-a-ticket

[marsh lantern]

No info, as soon as possible

[pale wasp]

hi i have error multiple account . can i fix it with support ?

how can fix it

[west quiver]

GG @pale wasp, you just advanced to level 2!

[marsh lantern]

Send a ticket #open-a-ticket

[charred crane]

can some one pls help my buff doesnt work when i click on it it doesnt come on

[marsh lantern]

Open your task manager, open overwolf processes and check if Buff appears

[charred crane]

ok

[autumn turret]

Does anyone know why buff doesn't track on fallguys, even though it's on the list of games for the challenges?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Check those steps

[charred crane]

overwolf doesnt even show

[autumn turret]

You sir are a legend, thank you

[charred crane]

its says disabled on start up

[marsh lantern]

Try opening only overwolf

[charred crane]

ok

[charred crane]

nah wouldnt work

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Check those steps

[charred crane]

ok

[acoustic cipher]

didnt get any XP for playing forza for half n hour.

[versed ether]

donate for phalestine yes

if buff dont have dat

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Check those steps

[marsh lantern]

Let's not talk politics in here, you can go to #off-topic-english

[versed ether]

Politics wdym i eanna donate

is there the option?

[marsh lantern]

This is support channel with issues about Buff's app itself, go to #off-topic-english - but there's nothing to donate afaik

[versed ether]

i remember buff was having an option to donate before like Ukrain

[charred crane]

is it supposed to take long uninstalling overwolf?

[marsh lantern]

Not that I know of

[charred crane]

oh becasue its taken like 15 mins and hasnt uninstalled

[marsh lantern]

Do you see any error or something similar?

[charred crane]

nope just is still there

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000222580-overwolf-troubleshooter

Run their troubleshooter if you can

[charred crane]

ok

[charred crane]

ohhh its flaged by my antivirus

[charred crane]

so now what?

[west quiver]

GG @versed ether, you just advanced to level 4!

[charred crane]

daym

[smoky pendant]

dash_creative has been warned.

[marsh lantern]

Create an exception on your antivirus for overwolf and buff

[charred crane]

ill try

[versed ether]

oh

i understant why buff is racist because its in israel

[charred crane]

yay tysm its working now!

[marsh lantern]

Again, you can express yourself on #off-topic-english , but follow the rules #info-and-rules

It's not that hard

[versed ether]

ehy scared?

getting exposed

[charred crane]

nahhh

[marsh lantern]

I don't work for buff, so no

But, please, follow the rules

#info-and-rules

[versed ether]

ok

i understand

[versed ether]

and plus u better dont work

[jolly notch]

Hi any update on this ? Arena, standard, all works fine. But battlegrounds wont track so i cant do the weekly

#support-en message

[marsh lantern]

#info-and-rules

[jolly notch]

Tag removed

Question still stands 👍🏻

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible #open-a-ticket Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket!

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[jolly notch]

I will sunday mate thanks im away at the moment, i’m also premium plus is there an exclusive chat?

[marsh lantern]

Yep, but you have to ask for your premium role first on #premiumrole-request

[vernal fable]

ok thanks

[covert fulcrum]

my acc is still frozen after i appeal 10 days ago

[magic inlet]

Send screenshot with error message 🙂

[covert fulcrum]

sure

[magic inlet]

Did you fill the form? -> #1135607188430262293

[covert fulcrum]

yep like 10 days ago

[magic inlet]

So it looks like you have a banned account send a ticket and tell them you filled out the unfreezing form #open-a-ticket

[covert fulcrum]

okay thanks for your time

[covert fulcrum]

dont i filled it with the info needed

[covert fulcrum]

They told me to fill it again

[slow badge]

can someone tell me how to participate on "best plays"

[slow badge]

even tho i have a clip recorded

also winners from 9 to 15oct are not announced

[dense pulsar]

I have a problem with a ticket and no one can find a solution?

It's been a month since I contacted support via ticket and the ticket changed to resolved even though nothing has been resolved. Please find a solution for me or find a way to resolve this problem.

[marsh lantern]

Did you answer to that same ticket saying that it's not solved?

[marsh lantern]

When did you record the clip¿

[slow badge]

today

[marsh lantern]

Send a ticket about that #open-a-ticket

[dense pulsar]

yep

[marsh lantern]

It says there "Past week"

[slow badge]

ok winners aside , i remember u do smth be4 uploading them

[dense pulsar]

and he said i gonna tcheck that " and now solved " but nothing it work

[slow badge]

bro it was recorded today

[marsh lantern]

All the instructions are on the ss I sent, which you can find clicking on the "?" on "Best plays" tab

[marsh lantern]

Answer to that same ticket saying that it's still not solved

[slow badge]

ohhh yeah

now i remember

u should upload the video before posting it

[daring path]

How long does it take to upgrade account to premium elite?

I have just bought it

And I still have a current plan

Regular

[marsh lantern]

Restart overwolf on your task manager and open buff again

[daring path]

kk

[daring path]

Did not help :c

[marsh lantern]

It can take 24 hours - if after those 24 hours you're still regular, send a ticket #open-a-ticket

[daring path]

Oof okey

[old cobalt]

Yes I did. And I tried logging out of the PC version of the app and the mobile version but it didn't work. And if I choose any option to try to sign up for Premium I get a pop up message that says I already have premium. But on my account I am still listed as a Regular member 😦

[pallid grove]

how many credits is a 5$ riot code?

[west quiver]

GG @willow slate, you just advanced to level 2!

[opal fern]

Not getting points for games that are supported? playing full matches of cs2, pubg, ext and not having my challenges tracked

[marsh lantern]

CS2 is not supported yet, and PUBG is unstable, but check steps below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[gaunt delta]

Which game keys are available in india

[marsh lantern]

I'm not from India so I can't see what's on that marketplace, but you should be able to see them on stock or out of stock - either way, some new items might not appear and that means they're out of stock

[gaunt delta]

After 1 year ?

[marsh lantern]

Wdym?

[gaunt delta]

I am Waiting since 8 months i didnt say any game keys only one game i saw

[marsh lantern]

We don't have info about next/future restocks, sorry #when_is_next_restock

[gaunt delta]

Ok

[simple lodge]

when is next restock for 5 dollar eu valorant gift card?

[marsh lantern]

#when_is_next_restock

[elfin dust]

Uh where the hell is steam gift card?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[elfin dust]

i really hate the whole out of stock thing

cant we just Buy it and make it sit in que untill the next Stock so it auto buys it?

[burnt hamlet]

hi

[marsh lantern]

#common-questions

[burnt hamlet]

i want to sing in to my account but it says frozen

can someone help me

[marsh lantern]

#1135607188430262293

[burnt hamlet]

how much it will take?

[marsh lantern]

Aprox 7 days, as it says there

[burnt hamlet]

oh ok thanks

[shadow osprey]

why is riot points always out of stock a have waited over a half year now

[marsh lantern]

There's a lot of demand and people are quick, check #870329411986149536

[sullen gazelle]

anyone knows why they didnt replace the cs go challenges to cs2 ?
beacuse if u join cs2 and do this missions it doesnt work
or how can i replace this

[marsh lantern]

CS2 is not supported yet

[sick remnant]

I have installed Buff and launched into Valorant with that little windows pop-up. I closed that pop-up and played Valorant without any issues. But when I closed the game after playing, the pop-up reopened and said "Buff didn't track any matches during this session. Could anyone tell me why?

[turbid perch]

i signed up for the "ProtectMe by Kidas" and confirmed the email but i didnt receive my coins any help?

[marsh lantern]

What gamemode did you play?

[marsh lantern]

What's that? Send ss if you can

[sick remnant]

Unrated

Unranked*

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Check those steps

[marsh lantern]

Did you confirm the email and everything?

[sick remnant]

Okay, thank you

[turbid perch]

yea

[marsh lantern]

Restart overwolf on your task manager and check again. If they don't appear, wait 24 hours - if they still haven't appeared after 24hrs, send a ticket #open-a-ticket

[turbid perch]

ok

[sick remnant]

This is what the launch screen looks like when I launch it from Epic Gmaes Launcher:

[sick remnant]

Do I launch the game from the Epic Games Launcher? Or is there another launcher?

[west quiver]

GG @sick remnant, you just advanced to level 1!

[sick remnant]

Is that little popup screen safe to close?

[marsh lantern]

I think you can launch it with Riot launcher too

[marsh lantern]

You can close that

[weak sail]

I always get the launch screen for buff when I load up r6, but every time i finish a game it always says the match wasn't tracked and i get nothing towards my weekly challenge

[marsh lantern]

R6 is down on buff atm

[weak sail]

dang do you know for how long

[marsh lantern]

No info, sorry

[magic perch]

guys how i do the chalenges?

[marsh lantern]

What game and gamemode?

[magic perch]

valorant

[marsh lantern]

What gamemode? What challenge is it?

[magic perch]

can you came rome

[marsh lantern]

?

[magic perch]

nvm

[marsh lantern]

Don't send files here, please

I don't know what .exe was that, but don't send it

[magic perch]

i want to send photo

[marsh lantern]

Explain your issue as best as you can, you can also use google translate if you're not good at English

[marsh lantern]

Windows key + shift + S

To make a screenshot

And you can send it here

[magic perch]

i dont now haw to send photo

[marsh lantern]

https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b

[magic perch]

.

[marsh lantern]

Are you having any kind of issue with these challenges?

[magic perch]

how to do it

[west quiver]

GG @magic perch, you just advanced to level 1!

[marsh lantern]

As it says there - 7 headshots during the week, 3 headshots in a match

I'm not sure if I'm understanding your question

[magic perch]

i do it

but nothing habind

[marsh lantern]

What mode are you playing?

[magic perch]

deathmatch

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

That's not supported

[magic perch]

ok

ok sorry for wasting your time

[marsh lantern]

It's ok, don't worry!

[urban badger]

can i change my email? bc i no longer have access to my current one so i cant use the verification codes

[thin obsidian]

why is it after every game it says buff didnt track any matches during the session, now i cant get my weeklys done on hearthstone or splitgate, ive reset my game and my computer multiple times still wont work

[west quiver]

GG @thin obsidian, you just advanced to level 2!

[marsh lantern]

Nop, you can’t

[marsh lantern]

What games and gamemodes are you playing?

[thin obsidian]

for hearthstone im playing battlegrounds, thats what i play all the time it usually works and my weekly mission is to play battlegrounds so it has to be supported, and for splitgate im playing quickplay with team deathmatch snipers etc , should all be supportd game modes because theyve worked prior

i didnt want to delete buff and reinstall it becasue then all my highlights are gone but it looks like i might have to

its been few days that i havent been able to get anything from hearthstone and now splitgate , splitgate was working fine for bout an hour now its not tracking nothing, no buffs earned or progress towards weekly missions

when i load the game up it says its tracking as well but it doesnt end up doing so

[marsh lantern]

Send a ticket with your logs and explain this issue with as many details as possible. Remember to upload the logs to the cloud (drive, dropbox, etc) and paste the sharing link on the ticket #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[charred crane]

why is buffgame baiting users into installing kidas that secretly installs a spyware

[indigo bear]

ummmm I have no idea whats going on but for some reason all of the characters in my fallout 4 game have a tatoo with your apps logo on it. I'm not even kidding I have the screenshot

[marsh lantern]

It does not install any kind of malware/spyware, so that’s a false positive

[marsh lantern]

Restart overwolf on your task manager, open buff again and restart the game too

[upbeat herald]

thats so cursed

[indigo bear]

yea I figured it had to be some accident in the code sinse it's tracked on the buff pass

[indigo bear]

I know right? It haunts me'

[nimble steeple]

Buff x Fallout 4 Collaboration 💀, Well, forget it

[indigo bear]

I restarted my whole computer and it's still there

[glossy yew]

guys can any one explain how to redeem valorant 5 dollar fast

[nocturne wren]

do buff points expire? or i can keep hoarding?

[manic seal]

nope

[quartz ether]

Buff just keeps me on this screen and wont load when I am connected to wifi. Is there a fix for this?

[sullen cove]

buff says that it wont track a game start after a game of R6

[tepid swallow]

hi

i had some queations

is there anyone free to help

[verbal tendon]

The shop is the same for every region?

[upper dome]

how do i add my roblox name to get a reward?

i clicked on this link and made an account but have gotten no reward

[high grail]

does anyone know how to fix start game not found on r6

[sage crater]

it seems a lot of people have the same issue with downloading protectme.kidas and not recieving rewards, i issued a ticket earlier today, waiting on a reply

[manic seal]

restart overwolf and check again

[manic seal]

r6s is down in buff

[manic seal]

yes

[manic seal]

nope

[manic seal]

i dont know what you mean

[manic seal]

r6s is down in buff

[manic seal]

uh whats that

[charred crane]

some weird roblox thingy

[manic seal]

i see

[manic seal]

if you dont get before of 24hrs and you did complete everyting it asked, send a ticket #open-a-ticket

[high grail]

any expected time until itll be back on?

[manic seal]

nope

[high grail]

cool

thanks

[lavish verge]

why is winners tab still brokken

[potent hazel]

wtf is this dogshit freddy ad playing so fuycking much

i have a goddamm subscription why are u forcing ads on me? 20x a game?

[marsh lantern]

Send a ticket explaining the issue #open-a-ticket

[marsh lantern]

That’s most likely a scam, don’t click anywhere and don’t type personal info

It has nothing to do with Buff afaik

[upper dome]

its listed on the roblox game!

like on roblox.com

and advertised on their game

[marsh lantern]

This “pet” has nothing to do with buff

The game exists, yes, the promo does not as far as we know

[upper dome]

i signed up for no reason 🤯

[marsh lantern]

We tried contacting the owner and he doesn’t answer, ofc

[upper dome]

oooh okay

[west quiver]

GG @upper dome, you just advanced to level 1!

[upper dome]

Thank you!

I signed up through buff so i should be good

🫡

[fresh sphinx]

Hi its been 7 days since i requested my account to be unfreezed but there is no answer can anyone help me?

[marsh lantern]

Have you tried logging in and check if it's unfrozen?

[fresh sphinx]

Yeap but it is not unfrozen

It says this

[west quiver]

GG @fresh sphinx, you just advanced to level 1!

[fresh sphinx]

No elements in sequence

[marsh lantern]

Did it always say that error?

[fresh sphinx]

Nope

[marsh lantern]

Send a ticket #open-a-ticket

[fresh sphinx]

Ok ty

[worldly dagger]

if I activated 2 free premium tokens for 24 hours does the time period extend or it just reset?

[marsh lantern]

No info, but you might have 48 hrs then

[worldly dagger]

I think so too but I don't wanna risk it

isn't there anyone who knows for sure?

[marsh lantern]

You can always activate only one, wait those 24hrs, and then activate the other one

So you don't risk it if you're not sure

[teal pewter]

hey does anyone that live in Europe know what happen to the EU riot gift card? I only see the global version in my shop.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[normal trout]

my account got deactivated last year due to being inactive and when majing a new account i get frozen account not allowed error, is there anyway to make a new account or reacquire the old one that i had?

[marsh lantern]

#1135607188430262293

[normal trout]

appreciate it

[sharp blaze]

Hello, why does shop is basically empty for such a long time for me ? It feels bit weird and underwhelming. They were talking about fixing restocking situation for a long time (in their messages on trustpilot) but still nothing. I am sitting on like 18k Buffs and can't use them at all lol.

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Normal User)

[magic perch]

@\

@magic perch

@noble acorn

@noble acorn @noble acorn @noble acorn

[warm garden]

how do i unfreeze my account?

[shadow wolf]

#open-a-ticket

[merry linden]

anybody here ?

[crude notch]

hi gguys i have question

[merry linden]

me too

XD

[crude notch]

how much vp i get in valorant turkish servers with 5 dollars gift card

[merry linden]

i have question too

[marsh lantern]

Ask

[merry linden]

this

what is it ?

[marsh lantern]

If you’re using any kind of VPN, or proxy, disable it. If not, send a ticket #open-a-ticket

[merry linden]

thats the problem i dont use

[marsh lantern]

Then send the ticket

[merry linden]

what is ticket ?

[marsh lantern]

#open-a-ticket

[crude notch]

the currency changes in turkish servers

[marsh lantern]

Then no info

But it should give you the same as it’s stated on Val shop

Check on your shop the equivalent of 5$ (or 5$ itself) and check how many VP you get

[merry linden]

it's not that I'm connected to a public ip

[crude notch]

OK TY

[merry linden]

?

[west quiver]

GG @merry linden, you just advanced to level 1!

[merry linden]

why you TY me ?

[nimble steeple]

I think he didn't mean you

[merry linden]

oh

ok

oh i thinked it is staff

Ali i thinked

[nimble steeple]

There is no staff right now, wait for them to respond

[merry linden]

is anybody here

[nimble steeple]

So you don't use VPN?

[merry linden]

no

but what is this is this

[marsh lantern]

Where and how did you get this error?

[merry linden]

i was just loging in with e-mail

[marsh lantern]

Did you send the ticket?

Seems like your account is frozen

You have to send the ticket

[merry linden]

yes

[merry linden]

ok

I have sent it

[umbral jewel]

does it work for mc 1.8.9 ?!?!

[marsh lantern]

#964252567699857448

[umbral jewel]

ok

how tf do u play hypixel on 1.18 or 1.19 it's so buggy

and i can't even use badlion to play ;-;

[fresh hamlet]

Why is the product almost never in the store (I'm talking about the Riot code)?

[marsh lantern]

There's a lot of demand, check #870329411986149536

[fresh hamlet]

Thank you

[crisp drum]

hello.. any idea how to solve this issue?

[magic inlet]

#1135607188430262293

[quartz ether]

I restarted computer and overwolf but have the same issure

[manic seal]

Try using another network

[charred crane]

how long until i get buffs for this thingy right here

[zenith tide]

can i get buffs with playing roblox and if yes how?

[magic inlet]

Roblox is only XP

[zenith tide]

k

[magic inlet]

Send a ticket #open-a-ticket

[frozen flame]

how can i redeem the money or val points idk how to explain it

[lethal root]

when the card in the market coming?

[tawny kiln]

why when play valorant that dont progress my mission

[zenith tide]

how can i spend my tickets in the 800 robux thing?

in raffels

[tawny kiln]

there is no problem on the level 1 but on the level 2 when i do kills and the things to do the missions that dont progress

[magic inlet]

you must be a Raffle winner the more tickets you give the more chances you have to get a winning card (but you don't have to win)

[magic inlet]

Raffle = Giveaway

[zenith tide]

but how can i spend the tickets?

i bought some

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Normal User)

[magic inlet]

enter the number of ticket and you are connected + chance to win

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Normal User)

[lethal root]

tyy

[ember pond]

B

[magic inlet]

If you want a VP card you have to buy RP (Riot Access Points)
you can get them in the marketplace or raffles (giveaway)
Marketplace - you can buy at that price (Regular normal price or Premium price)
Raffles - you can enter a raffle and get the card or prize you choose the more tickets you enter the more chances you have to get a card (but you don't have to be the winner)

I recommend reading the card description, otherwise the code may not work More information about the card can be found in the Riot Access Code marketplace

[magic flint]

hi i need some help here i can't log in to Buff account

[crude mist]

someone know why buff doesnt work with rainbow six? it says game start not found

[magic inlet]

#1135607188430262293

[magic inlet]

R6 is down on BUFF

[plush wren]

Guys

It seems like nobody is getting the gift cards they were promised

Every giftcard is out of stock in less that 13 seconds

[magic inlet]

Hi what is your issue please 🙂

[plush wren]

They are lying

[magic inlet]

??

[plush wren]

Every gift card is out of stock in less than 13 seconds

The verification code takes about 8 seconds for the user to receive

The support team told us to be on the lookout because they were going to fix their marketplace

But guess what

Lies...

Just lies...

It's been months

Still

Nothing

I used to be legit

It had all kinds of giftcards

But now

It's just planet saving bs

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Normal User)

[plush wren]

@magic inlet I know when they restock

I stay up late every day

But guess what

it gets sold out while I'm trying to redeem it

It is a scam

And we should start pressuring overwolf about it

Just leave negative reviews

Start contacting the support team

I'm here to spread the word

Take a look at r/buff

Nobody got their giftcards

Everybody is just rage quitting

[magic inlet]

All the cards that are selling out fast so are high demands like Riot Access Code & Steam etc. you must be a faster

[magic inlet]

Buff support don't lie ^^

[plush wren]

If there is high demand why don't they restock more?

[west quiver]

GG @plush wren, you just advanced to level 2!

[plush wren]

Shut the hell up bot

Higher demand = more downloads and more downloads =more money they can spend on gift cards

And more people getting their gift cards

[magic inlet]

shortage of stocks

[plush wren]

better reputation =more downloads = more money to spend on gift cards = more people getting gift cards = better reputation

So. What is stopping them from doing that?

Huh?

You seem quite

[red snow]

Idk what y'all doin everytime I go to get one it's there I've never had an issue

Like idk if I've been getting really lucky or what but I gen never had an issue

[marsh lantern]

He does not work for buff, neither do I, but you're free to ask them on a ticket, I'm sure they can answer this question #open-a-ticket

No need to get this attitude here

[magic inlet]

Support lie ^^ #support-en message

[marsh lantern]

What's your email provider? I use gmail and it takes less than 2 seconds, might be your email provider/internet speed

[plush wren]

I use Gmail too

[marsh lantern]

I truly and deeply understand your frustration, but we don't have more answers here, I'm so sorry about that — no need to get an attitude here, we can't do anything else

[marsh lantern]

It takes 2 seconds, really

[plush wren]

They restock at 3 am for me

[marsh lantern]

Same to me!

And I've been able to get them

So your internet speed or smth else might be the issue

Not the app

[plush wren]

At that time my internet speed is 2-6 mbps

Sometimes 9

Mbpd

[marsh lantern]

Again, we don't have more answers here, and I'm sorry that you're feeling this way - use that same ticket you opened to express this situation if you can

[plush wren]

I get it now

All the good sh** is on the US servers

Well

We should start contacting buff support about this

[smoky pendant]

rceedf has been warned.

[plush wren]

Why did I get a warning for avoiding language filter?

What does that even mean?

[marsh lantern]

Because you avoided language filter twice

[plush wren]

What is language filter?

[marsh lantern]

A language filter is one where you can remove out unnecessary cuss words that are being used in the context of speech. — from Google

[plush wren]

Like using * to sensor a cuss word?

[pale wasp]

It's been a week since I sent a ticket, but I didn't get an answer

There is no other way

[marsh lantern]

When you sent the ticket, did you receive an email saying "Your request (xxxxx) has been received"?

[marsh lantern]

Yes

[plush wren]

Oh

I get it now

[pale wasp]

answered

Hi,
Send us your BUFF email and we will check it.

Do I have to wait another week?

[marsh lantern]

When did you send them your email?

[pale wasp]

I have sent my email

Can't you delete all my emails so I can create them again?

[marsh lantern]

When?

[pale wasp]

I created several emails by mistake, but I was inside with one

[pale wasp]

inside the ticket

[marsh lantern]

But when?

[pale wasp]

a week ago

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[pale wasp]

I sent it, do I have to wait a week again?

[marsh lantern]

You’ll receive an answer as soon as possible

[pale wasp]

A week

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[charred crane]

I cant claim the reward

[marsh lantern]

Try restarting/reinstalling the app

[lost grail]

hey ive sent the unfreeze application and its been weeks. I still cant sign in with google

[idle echo]

when is r6 going to be fixed? it's challenges have been undoable for months now

[jolly notch]

I went and installed this game the other week back just for some buffs. I’ve completed the challenge and hit “allow” as mentioned but yet to receive the buffs

[modest reef]

i'm having a problem logging into buff

[karmic vortex]

that's why buff sucks

It mixed the stats of Fall guys + overwatch and did not give me the points of Fall guys

[marsh lantern]

Send a ticket #open-a-ticket

[marsh lantern]

No info

[marsh lantern]

Wait 24hrs, if you don’t receive them, send a ticket #open-a-ticket

[marsh lantern]

What problem?

[idle echo]

ty

[primal trench]

hi u cant earn coins from cs2 right?

[lethal root]

is there a notification when the market change ?

[nimble steeple]

I think CS2 is not supported yet

[nimble steeple]

Nope

[misty tapir]

ayo bro

[brittle ice]

does buff selling psn codes?

[lethal root]

can you tell when the market changes pls ?🥹

[brisk current]

10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock10 sec and already out of stock

X D

[lethal root]

LOL

[idle echo]

is cs2 ever going to be tracked?

[lethal root]

I didnt get it

my card

[west quiver]

GG @lethal root, you just advanced to level 1!

[west dust]

Try being from europe i stayed up for this its 2:30 in the night i thought might aswell try but i cant do that every night 👌🏻

Buff doesnt care abt its europian userbase ive send 3 tickets and a suggestion to help us out but they keep answering in a generic tone abt restocks 😐

[eternal kestrel]

buff still doesn't record our r6 matches

[west quiver]

GG @eternal kestrel, you just advanced to level 1!

[west dust]

Anyway ig ill go sleep now as my night is ruined by trying to use my buffpoints but to no succes 🤣

[eternal kestrel]

true

[brisk current]

They don't give a damn about us but to take our money in subscription there are people

I literally have 8k points

[west dust]

Just wanna spend these last few points so i can deinstall it so they wont make money off of my back no more while ignoring any suggestions

[brisk current]

I can't do anything with it, it's ridiculous

[west dust]

I understand but its even worse when u cant try everyday bcs u would give up ur entire sleep

Told them abt it many times but they dont rlly care aslong as they make money in the US

[west quiver]

GG @west dust, you just advanced to level 4!

[brisk current]

It's been a week for me but I'm tired of it

[west dust]

Yea ig i might aswell deinstall it until they come up with a change so multiple timezones have a chance at acc trying for this card or if they in general fix their market issue

I managed to get two cards in the past because they used to restock twice a day and have a eu only version of the riot card but they removed it and then also removed the second restock that was fitting our timezone 🤷🏼‍♂️

[west dust]

Hope you will get ur cards Im just deinstalling it and letting those points rot on my account atp i cant be bothered to put in any more energy when it falls on flat ears

[ashen salmon]

yo roblox is unstabl rn

[brisk current]

I am going to do the same thing

[errant sky]

why can't I pick up a riot card if it says last purchase was just now?

like i need to wait or what?

[random magnet]

Okay, so, apparently it says that if I sign up for Kidas, I will receive 500 buff points. I signed up for Kidas but I haven't received my rewards, can anyone help me with this??

[manic seal]

indeed

[manic seal]

send a ticket #open-a-ticket

[manic seal]

probably

[manic seal]

r6s is down in buff

[manic seal]

wait up to 24hrs otherwise send a ticket #open-a-ticket

[woeful skiff]

Just to clarify, Is buff is useless if you are in the asia pacific region, specifically redeeming riot gift cards?

[west quiver]

GG @woeful skiff, you just advanced to level 1!

[manic seal]

some cards cant be used on asia by the companies restrictions

[acoustic cipher]

in weekly challenge tab, I found COD : Warzone
which warzone it is referring to, 1 or 2 (the latest and current one)?

[past forge]

Is there any chance someone could unfreeze my account?

[jolly notch]

Unable to press the link to any quest

[lofty ruin]

how do i get the lvl system to work for games

[magic inlet]

#1135607188430262293

[magic inlet]

Which level XP or SP??

[magic inlet]

Send screenshot with error message

[lofty ruin]

its ok i figured it out

[magic inlet]

Neither, and I think it's this site https://www.callofduty.com/warzone

[marsh lantern]

Service might be down, wait a few hours

[mild merlin]

is buff best plays bugged?

[marsh lantern]

Why?

[jolly notch]

Been like this for days

[marsh lantern]

Send a ticket #open-a-ticket

[merry linden]

anybody here ?

[magic inlet]

What is your issue 😇

[merry linden]

this

i send ticket yesterday

and nothing happened

[west quiver]

GG @merry linden, you just advanced to level 2!

[magic inlet]

An answer can take 3-5 business days 😇

[merry linden]

oh

ok

thx

[mild merlin]

cus its still blank and it doesnt show anything

i cant see the winners

its just a grey screen

[marsh lantern]

Try restarting overwolf. If it keeps happening, wait a few hours

[mild merlin]

its been like this the whole week

can u tell me who are the winners this week

[marsh lantern]

Send ss of what you see

[lavish verge]

its like this

been like this the whole week

the previous weeks show but not this weekl

[marsh lantern]

Send a ticket explaining this issue #open-a-ticket

[lavish verge]

ok

[robust bramble]

So when I go into rainbow matches it says "Match start not found" how can I fix it?

[marsh lantern]

R6 is down on buff

[robust bramble]

When will it be up again? do you know?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[cerulean stratus]

how do i get buff points
and how do i know if i got them after a game in val

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Follow those steps, play any of the supported gamemodes and you should see a pop-up window with your points and XP won on that match

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Does your chromebook use ChromeOS?

Then you can't - Buff works on Windows. You can redeem on mobile on Android and iOS tho

[cerulean stratus]

how do u know if u got any buff point things

[marsh lantern]

Install the app, go to "Rewards" -> "Games", and link your supercell account there

Then complete endless and weekly missions to get points

You can also play minigames on mobile, or complete offers

[marsh lantern]

You should see a pop-up window that says how many points and XP you've earned on that match

You can also check it on your transactions

[cerulean stratus]

is this after the game?

[marsh lantern]

Yep

[cerulean stratus]

kk

thanks

do i get the point if i win or do i get them if i win or lose

[marsh lantern]

No matter if you win or lose - you'll earn more or less points depending on your performance, duration of the match, result of the match, and more variables

But you always earn points

[cerulean stratus]

kk

[marsh lantern]

Did you already have an account linked, or another buff account with that supercell account linked?

Make sure you're following instructions there correctly. Also, try linking another game if you can, because API of that game might be down

[cerulean stratus]

im not getting any buff points after winning a game?

[marsh lantern]

What game is it?

[marsh lantern]

What game and gamemode?

[cerulean stratus]

unrated

and va

[west quiver]

GG @cerulean stratus, you just advanced to level 1!

[cerulean stratus]

val

valorant

[marsh lantern]

https://support.supercell.com/clash-royale/en/articles/what-is-player-tag.html

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Did you follow those steps?

[cerulean stratus]

yes

[marsh lantern]

If you did, did you see a pop-up window at the beginning of the game?

[cerulean stratus]

no

[marsh lantern]

Send ss of the gif pls

[cerulean stratus]

whats that

[marsh lantern]

Screenshot of your overlay options on overwolf, just like the gif above shows

[cerulean stratus]

kk

[marsh lantern]

Yep, you can check the marketplace and buy items (check it on PC or Android, given that Apple restricted the marketplace due to their policies)

[cerulean stratus]

there

[marsh lantern]

Hm, what windows version do you have?

[cerulean stratus]

window 10

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[cerulean stratus]

when i opened overwolf buff popped up

[marsh lantern]

Try your same email and password as you have on Apple

[marsh lantern]

That's good! Try playing a match now

[cerulean stratus]

like this

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

Yep, that means it's tracking

What's not working?

[cerulean stratus]

do i close the pop up

i just sent

[marsh lantern]

Click on the X at the upper right corner

Check spam

[cerulean stratus]

kk

[marsh lantern]

Hmm, try creating an account with the same email you use on apple

Send ss of the error

[carmine tide]

Does anyone know when the store will reset today?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[carmine tide]

Yeah ty! But sometimes market reset 2 times per day

[steep rampart]

when are you going to fix the region problem? im not the only one who has an issue with it

a week ago i had the steam gift card and other game key to steam but now they just vanished and every thing is about helping the nature and one riot access code FIX THE REGIONS

[west quiver]

GG @steep rampart, you just advanced to level 2!

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[tidal gust]

is buff compatible with directX12 ?

[marsh lantern]

Wdym?

[tidal gust]

on the site by the system requirements it seas somting about derectX

only 12 is not on that list

'In-game support: DirectX8, DirectX9, DirectX11 and OpenGL'

[marsh lantern]

I think I've used DX12 in some games and it worked fine tho, but I'm not sure now

[light cargo]

Does anyone know if I can make a new account with the email which is connected to a frozen account?

[marsh lantern]

No. If your account is frozen, check #1135607188430262293

[light cargo]

Ok, ty

[worldly orbit]

when are you guys restocking valorant 5 euro gift card

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[worldly orbit]

okay ty

[thick yew]

any news about hs battlegrounds?

[marsh lantern]

No, did you send a ticket explaining the issue?

[thick yew]

what explain? bg games doesnt count after hs last patch

[marsh lantern]

You can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! This would help devs finding the issue probably #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[dusky coral]

The application suddenly stopped working, I don't know why and I have another question. At what time is it renewed in Turkey time? Riot Games 5 dollar global code.

[marsh lantern]

Restart overwolf on your task manager. About your other question, check #when_is_next_restock

[dusky coral]

I ended the task through the task manager and reopened it, but it still didn't work. I turned the computer off and on again 2 or 3 times, but it still didn't work.

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Follow those steps

[lethal trench]

bro usually from what i have seen is that buff restocks every 8 -24 hours meaning it can be from 1-3 times a day also it restocks at 6 am ist then 2pm and then 10pm now its ist check for what yours is accordingly and as it goes in a blink of an eye u really need some fast fingers to collect the riot gift cards

[dusky coral]

Now, I did what was said on the site, I deleted it and re-installed it, I cleared the files, the error continues, I have the same error on my phone, and is it a general problem on my friends' computers?

[west quiver]

GG @dusky coral, you just advanced to level 1!

[rare cliff]

so i got this problem for like a month now and i dont really know what to do.

[lethal trench]

but nowadays its just every 24 hoursa

[marsh lantern]

Does your friend also have a buff account?

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[hollow willow]

how do i link my valorant , fall guys , and other games acc with buff or is it automatically linked?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[exotic frigate]

How can I change my email on BUFF account?

[marsh lantern]

You can’t

[exotic frigate]

LOL

[icy sparrow]

when cs2 support

[marsh lantern]

As soon as possible, but no eta

[noble thunder]

What about Hearthstone?

[marsh lantern]

What about it?

[noble thunder]

When HS support?

[marsh lantern]

#game-status

HS should work

Do you have any issue with tracking?

Pls, give more info on the matter if you can

[noble thunder]

HS It doesn't track games after the last patch

[marsh lantern]

What mode is not tracking? When was this patch?

[noble thunder]

Battleground

[noble thunder]

10/17/2023 https://hearthstone.blizzard.com/en-us/news/23989479/27-6-patch-notes

[marsh lantern]

You can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! This would help devs finding the issue probably #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[marsh lantern]

Seems like that gamemode is giving trouble

[jolly notch]

Battlegrounds hasnt been working for days

I wont make duplicate tickets if fairytale is

[marsh lantern]

#info-and-rules

Sending more tickets won’t speed up the process, it’ll most likely make your ticket get a response slower - sending one is enough

I understand that gamemode is not working rn, but we can’t do anything here

[noble thunder]

I don't see an option to attach a file

[west quiver]

GG @noble thunder, you just advanced to level 2!

[noble thunder]

Can send my log here?

[marsh lantern]

Read again the message I sent you, please…

#support-en message

[noble thunder]

Oh, sorry.

Done.

[brazen wolf]

How to get buff points for ez

[marsh lantern]

Wdym?

[hexed narwhal]

hey i am facing a issue buff liek its not detecting the game am playing its fortnite

like no buff or exp its granting me

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[acoustic fable]

Hello there!

I may need some help with My account guys

Anyone can help?

[nimble steeple]

Sure, write your problem and they will help you

[acoustic fable]

My account has been banned(because I was Little when I made My account)And now that I play more often I want to experience the best gaming with you guys 🤩

May you guys help me with that issue?

I would be really grateful

[marsh lantern]

What error do you see?

[acoustic fable]

This account has been frozen due to inactivity

[marsh lantern]

#1135607188430262293

[acoustic fable]

Done mate

How long will it Take to be resolved?

[marsh lantern]

It can take 7 days

[acoustic fable]

Ok mate,thanks for the support!👍

@marsh lantern

[west quiver]

GG @acoustic fable, you just advanced to level 1!

[acoustic fable]

Question

Will I get anounced if the account has been unfrozen?

[jolly notch]

Thats what i said.

[marsh lantern]

Don’t think so, you can try to sign in every now and then to check if it’s unfrozen

[acoustic fable]

Oh dang

[opaque iris]

Hello there! I recently re-installed buff after months of not using it. I tried logging in to my account but now its saying my account is frozen??? I have no idea what this means or what caused this issue but I would like it to be solved. Thanks in advance and Im willing to respond to any questions you have for me in order to solve this issue.

[marsh lantern]

#1135607188430262293

[opaque iris]

yh I just received an email

[viscid sundial]

After linking a game any way to unlink it

[west quiver]

GG @viscid sundial, you just advanced to level 1!

[marsh lantern]

Nop

[viscid sundial]

Even if you delete your account ?

[marsh lantern]

No info on that

[viscid sundial]

Ok ty

[frail spruce]

Hello, I have been inactive since I created the account because I didn't know how to use buff.game but now I want to restart buff.game and I get a frozen account. Is there a way to unfreeze it? Thank you very much. I await your response.

[marsh lantern]

#1135607188430262293

[wintry gull]

does anyone know how to submit a play in buff?

[marsh lantern]

Click on best plays and then on the "?" at the upper right corner

There you have instructions

[wintry gull]

Right but i already have a video but it isnt recorded using the buff highlights

is there any way i can just copy and paste the video?

[marsh lantern]

No, you can only do it if you record them with buff

[compact zealot]

Hello, I have a problem. My valorant gift cards are not refreshing. What should i do? I have waited for an entire month.

[slow badge]

the buff store depends on the countries

?

cause its soo bad

[jolly notch]

yes it does

[slow badge]

ok thanks for your help ❤️

[marsh lantern]

#when_is_next_restock #870329411986149536

[plush flame]

just a question, overcooked 2 was once among the things you could get in buff but i dont see it there now, is it out of stock? or its not available for purchase anymore from buff

i can only see stuff you can buy such as save a turtle or stuff like that

there used to be a variety of stuff such as keys for games or even keyboards and stuff where is everything now

[marsh lantern]

Now you can only see items redeemable in your region and global, also, some things are out of stock and they don't appear #when_is_next_restock #870329411986149536

[plush flame]

do we know if overcooked is ever coming back?

i get it we dont know for sure when but is it ever coming back?

[marsh lantern]

No info, sorry

[plush flame]

aight ty

its just a little frustrating since the only things i see are 10$ steam card and 5$ riot card which from previous experience its insta out of stock

[tawny cedar]

Why I make 10+ headshots in one match and it's still doesn't count?

[marsh lantern]

What game and mode?

[tawny cedar]

Competitive

Valorant

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[tawny cedar]

I tried many things before, also same method you proposed, but nothing worked.

[marsh lantern]

You can try reinstalling if you want -> https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[fresh hamlet]

how to remove a buff from a computer, I just want to leave it on my phone

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by kyuu.t_mico#0 (Staff)

[storm rampart]

was wondering why my challenges wont load up after playing some matches in Warzone

it also did not stop counting the earnings when i quited the game

[hollow plaza]

does buff/ow need administrator privileges ?

buff stopped tracking all of my event based games entirely

[lofty ruin]

when do you guys restock the shop

[storm rampart]

#when_is_next_restock

[undone elm]

hey can someone help me with using buff

[nimble steeple]

Do you have any questions or problems?

[storm rampart]

noctus , u maybe know why buff doesnt count up the warzone challenges ?

[nimble steeple]

Hmm, That's strange, wait for a staff to answer you

[undone elm]

noctus when i played hypixel, i played 5 games of bedwars duos but i got no points on daily challenges

why?

[nimble steeple]

What version are you playing?

[undone elm]

1.8.3

[nimble steeple]

Do you mean daily or weekly Challengers?

[undone elm]

weekly

[storm rampart]

will do thanks 🙂 else imma ask again tomorrow

[west quiver]

GG @storm rampart, you just advanced to level 1!

[nimble steeple]

I sent you a DM, I can't mention threads

[undone elm]

ok

[nimble steeple]

[lethal root]

can you send a message when the market change?

[rancid notch]

[nimble steeple]

I sent it to you by DM

[lethal root]

ok tyy

[nimble steeple]

But I warn you that you have to be very fast 🙂🙂

[lethal root]

like 1 min?

[nimble steeple]

0-10 seconds

[lethal root]

OMG

thats gonna be hard

have I to change market gaming for look the new market?

[nimble steeple]

Yup, right on time, good luck.

[lethal root]

tyy

[mint cave]

anyone know is there any other time that the market refresh steam gift card other than now XD