support-en

[karmic lagoon]

@magic inlet

[worn saffron]

where can i join a queue for buying a giftcard

[junior pasture]

there is something like queue or something to get what i want from shop or i have to be lucky and buy something instant

[lean carbon]

restocks usually happen around xx:00 right? but based on what timezone may i ask?

[frosty nest]

all timezones

read #870329411986149536 for more info

[frosty nest]

not lucky, quick

[frosty nest]

You can't

[magic inlet]

send a ticket and report this bug #open-a-ticket

[karmic lagoon]

Okay

[floral hill]

guys if i send a ticket is there a chance of getting compensation for the weekly challenges that are bugged on my account?

[fallow pine]

can someone maybe like notify me when r6 buff callanges work again? <3

[hardy palm]

The verification email arrives like 3 min after i buy the gift card making it impossible to get

[solid coral]

I got it like 20 sec after, but it was still way too late :/

[hushed wraith]

can someone tell me when the codes are placed i don't need support response cause i know it ...

[magic inlet]

hmm what's your question ?

[dawn lily]

What do you do when you have made a support ticket, been 4 days, no answer

[magic inlet]

Answer takes 3-5 business days

[inner sigil]

is there a way to remove game summary?

[mental sluice]

Hello, will there also be a question in the future, will there be German support?

[idle vault]

what does it mean br server ?? bahrain ??

[magic inlet]

no BR = Brazil

[idle vault]

thx

[charred crane]

Hey uhm, is there specific timings for the marketplace restock or is it random?

[shadow wolf]

#when_is_next_restock

[magic inlet]

Try reinstalling Overwolf + BUFF
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[sand sierra]

It's useless bro 😂 just came here after almost a year still people are facing the same issue, I tried for 1 full year I used to wake for whole night and at the end miss it by 1 or 2 seconds, its never in stock, Its useless app

[gloomy flicker]

I finished a task on buff mobile and I didn't get my rewards

I waited 6 min

Should I spam a ticket or something?

[hollow mural]

Best way to track is making a spreadsheet and logging the last purchase number and the current time. Format is best when it’s item|last purchase time| current time| estimated time (rounded to nearest 30m)
e.g.

Steam card | last bought: 2H ago | current time | 9:30AM | Estimated time: 7:30am

it’s generally consistent once you are able to identify the timings

[west quiver]

GG @hollow mural, you just advanced to level 2!

[hollow mural]

Steam cards restock at 7:30am and pm UK time

[mental sluice]

Sit half the day and the cards are gone. I'm too slow against a bot I can't do anything

[winged prism]

hello i bought a loot box and i cant see it in my inventory or lootbox section please anyone help

[hollow mural]

Refresh the second it hits the time and keep your emails open

Should be good enough

[winged prism]

@hollow mural hello i bought a loot box and i cant see it in my inventory or lootbox section please anyone help please help

[hollow mural]

No idea, I don’t use it but make a ticket ig

[manic seal]

Wym bots?

[manic seal]

Wait up to 24 hrs

[gloomy flicker]

K

[manic seal]

Wait up to 24 hrs

[winged prism]

still waiting for 30 hours still no traces

[manic seal]

You can try restarting overwolf/buff as well

[manic seal]

Send a ticket #open-a-ticket

[winged prism]

okk

@manic seal tried restarting but nothing happened

[smoky pendant]

_lazy_panda.#0 has been warned.

[manic seal]

send a ticket then

[winged prism]

ticket sent

[charred crane]

ily

smiley

🙂

[wild hornet]

Hello

[west quiver]

GG @wild hornet, you just advanced to level 2!

[magic inlet]

#off-topic-english

#off-topic-english

[wild hornet]

yeah ik i was trying to type a question for the support team lol

[magic inlet]

so write questions, but what you're talking about here you're breaking the rules #info-and-rules

[wild hornet]

Question: How to fix the crashing (buff crashing) while I'm play rocket league. I happens quite often and its annoying.

It "tracks" the progression (sometimes) but when I re-enter BUFF (90% of the time) it has crashed.

[charred crane]

redownload buff

do sum troubleshooting

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

it could help

[wild hornet]

ok

[charred crane]

troubleshooting as in (restart computer, check wifi, check your connection to your ethernet, redownload buff, check the files, restart overwolf,) sometimes you gotta completely turn off your computer then uninstall then reinstall buff

[magic inlet]

Send ss wdym

[hazy galleon]

Hello, I just want to ask if there is still a referral program for each user or not and if yes where i can find my link to invite friends.

[quick robin]

@magic inlet I have now tried 3 days staright but cant get it ):

is it acctualy possible?

[summer crater]

guys

buff members

are u adding new league arena mode to buff

?

[void hemlock]

It is not different. This is for all Baf users. And I don't know why

[noble acorn]

SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

Summoned by lukskubik#0 (Normal User)

[ripe summit]

hi so i just verified my email and the code for 50 buffs is not working, could it be because i recently bought a loot box?

[random knoll]

hello i bought 7 day voicemod premuime and its not putting code i copeid it

[deft slate]

how to i remove buff from my computer

bro who tf put pepe emotes in 2023

@eager snow help me bro

[graceful arrow]

Issue: I dont get startgame window/buff doenst recognize a beginning of a match
Game and Gamemode: R6S, quick match, unranked and ranked
Platform(PC/Mobile): PC
Screenshot:

[halcyon mulch]

is there any way to skip this 6 digit code verification when buying stuff for points?

[smoky pendant]

kattenharstrog#0 has been warned.

[manic seal]

which code

[manic seal]

wym

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by kyuu.t_mico#0 (Staff)

[manic seal]

r6 is down in buff

[manic seal]

nope

[ruby topaz]

I was playing a game on my phone to get a tsk and after i got to the requlations it did not give my my buff poits what should i do

[obsidian crane]

I have these things in my inventory which I couldn't use

Getting this while trying to claim nitro

[manic seal]

wait up to 24 hours

[manic seal]

uh looks like a really old rewards (more than a year). Are you sure you didnt use them?

[inner crystal]

do these boost apply for any game i Play? (genshin?)

[forest topaz]

Point for buffs no xp I guess

[manic seal]

send a ticket #open-a-ticket

[karmic lagoon]

How long would a response tak

Take

[strong zealot]

I firmly believe the "there's no chance bots are claiming stock" assurance statement is utterly false. Their safeguard for the marketplace effects everyone if a single user is refreshing too often. therefore making it impossible that bots dont have the best chance of getting the items since they have the same chance

i dont see how stock is immediately out for EVERY item in a matter of seconds.

[forest topaz]

look at #1005847190385729706

[strong zealot]

Okay.

[charred crane]

what exactly is buff

[strong zealot]

I've claimed items once before but something has changed lately is what I mean

[charred crane]

im confused

i was trying to play roblox and some buff thing popped up

What exactly is this

[strong zealot]

not only that but another tell tale sign is the game Paradise lost. That game is god awful and everyone who isn't a major fan of walk around simulations knows it. there's no way that game sells out as fast as fallout 4

[west quiver]

GG @strong zealot, you just advanced to level 2!

[forest topaz]

How much time did you spend when you clain the card?

[strong zealot]

It was Doom and Killing floor 2, both game keys. I have never once claimed any other type of item

and it took several months

i have no issue with that thouguy

*though

It's not very convincing to see screenshots though because bot accounts are still exactly that; accounts, they have their own logins and I doubt people who know how to manage bots doesnt know how to log all their logins as well

[forest topaz]

well a lot of people wants the games, so... u need to be fast and lucky

[forest topaz]

?

[strong zealot]

well yes but not like this, games that no one likes, games with overwhelmingly negative reviews basing that last comment on steams review charts, i wont speak to console, are still being yoinked as though they were the hottest new CoD game in the hands of a 12 year old child on xbox live

[forest topaz]

.... emm ok good luck : ) wait for support answer

[lone root]

help

someone

i need help

[forest topaz]

for? xd

[lone root]

i need to cancel my buff subscription which i got from rewards

im transferring to actual paying

[strong zealot]

I have to but until then I'm goin to give as much feedback as I can; without being uncivil of course.

[lone root]

can someone help me

[lone root]

with this

no one is gonna help?

😦 😦

@here

[west quiver]

GG @forest topaz, you just advanced to level 9!

[lone root]

where to get there

go to vc

[forest topaz]

ur on mobile? or desk?

[lone root]

desk

can we go to vc

[forest topaz]

click on premium page

[lone root]

where

[forest topaz]

top right

[lone root]

oh

i already did that

it didnt work

[forest topaz]

andl click unsubscibe

[lone root]

i didd

it didnt work

can we go to vc

plz

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by kyuu.t_mico#0 (Staff)

[forest topaz]

sorry I cant help w that

[lone root]

it didnt work

[west quiver]

GG @lone root, you just advanced to level 1!

[forest topaz]

well u need to #open-a-ticket

[lone root]

wait

is it cuz i did it through rewards

[forest topaz]

...
xd

[lone root]

plz help cancel

do i need new acc

what i do

wait

new acc should work

right

?

[manic seal]

What do you want to do

[lone root]

cancel my buff subscription which i got from rewards

[manic seal]

Read the bot message

[lone root]

i did

i swear it didnt work\

[manic seal]

So

[lone root]

here

lemme show you in vc

go to global

[manic seal]

I don't understand. How it didnt work? You got charged after canceling?

[lone root]

no

go to vc

1

u dont have to talk

[manic seal]

I cant

[lone root]

y

u cant look

[manic seal]

No

[lone root]

u cant see stuff

[forest topaz]

go to where?

[lone root]

global

[forest topaz]

I guess this dude try do do something.... mico

[lone root]

r u guys not allowed to join vcs

to help?

[manic seal]

Nope

[forest topaz]

iff you need more help go to #open-a-ticket Good luck : )

[distant sierra]

this is crazy

i dont see how its possible to go faster i literally click on it within the second it comes into stock

and not more than 5 seconds later its already out of stock

how do yall do it so fast

[tepid sierra]

Hi i want to ask a question:
i open the market and just stare at it so i can buy valorant gift card how the gift card is out of stuck and it said that they bought it just now and it didn't spawn for me ?

[manic seal]

You probably reload the marketplace after it got out of stock

[tepid sierra]

soo if i want to get the gift card there is no need to restart the market ?
it will just spawn alone without restarting ?

[manic seal]

With reloading the marketplace is enough

[tepid sierra]

ook ty :D

[lone root]

ok

need help again

@here

[stable surge]

with?

[magic inlet]

Answer takes 3-5 business days

[magic inlet]

Write what do you need and no need to ping

[tender sail]

has weekly reset begun or is it different for everyone

cause its been stuck like this for hours now

[marsh lantern]

Try restarting overwolf on your task manager

[tender sail]

ow

word mb

worked*

[crisp lichen]

where to get promocodes?

?

how do you get promocodes?

[marsh lantern]

You’ll probably receive them on your email when they’re available

[crisp lichen]

ohk thx

[inland seal]

I recently purchased steam wallet from marketplace and while I'm trying to redeem it, I encounter an error in steam. need help

[magic inlet]

where are you from

[inland seal]

Philippines

[frank grail]

I was curious about the 100 tier for premium buff pass reward. Do i get a 20 doller steam card after reaching 100 and next season buff pass as well?

[magic inlet]

Steam can't work because you're an AP region

[frank grail]

wasted my friend! maybe you can give it to me

[inland seal]

but is says in marketplace, it's global. So, it will not work?

[frank grail]

in description its says except some region

including philipines

[magic inlet]

buff pass meanwhile giving away just Steam wallet $20 or Amazon.com $20

[frank grail]

I mean is it like ruffles or i actually get6 it after reaching 100?

[tribal storm]

i rebboted my computer and then when i tried to open buff it had logged me out and when i tried to click login with discord nothing happened like it thought i didn't click but i did

[frank grail]

reboot again

[magic inlet]

once you reach and have bought a buff pass so card you can choose Steam or Amazon.com

[magic inlet]

any error message ?

[tribal storm]

i just did bbut it still doesn't work

[tribal storm]

no

[tribal storm]

literally nothing happens

[magic inlet]

Try put email and password

[frank grail]

30 days premium for free buff pass , right? on 100 tier?

[inland seal]

so my effort goes to waste

[frank grail]

giveway to me brother, I got your effort

[magic inlet]

#info-and-rules 6.

[frank grail]

got it

[frank grail]

question here

[magic inlet]

yes

[inland seal]

there's no other way to redeem this, right?

[west quiver]

GG @inland seal, you just advanced to level 1!

[marsh lantern]

If you're from AP, no

[inland seal]

This is sad but thanks for all the help and now I know all these gaming creds is not applicaple to me.

[idle vault]

Should Buff be closed when the cards are returned to the store?

[marsh lantern]

You can just refresh the market by changing tabs or filters

[frank grail]

Do I get free buff pass for next season If I have purchased and reched 100 this season?

[marsh lantern]

Yes

[austere quartz]

#open-a-ticket Hi I need help cause my account is frozen and I want to know how to reactivate it

[marsh lantern]

Follow the link on #open-a-ticket to open the ticket

[odd dagger]

Hello, who can I contact for ad interviews?

[marsh lantern]

https://www.buff.game/affiliates-program/

[gusty blade]

does the shop to spend buff points get refilled with some items at the top of the hours or random times completely

[karmic condor]

??

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Normal User)

[magic inlet]

you have to reach bronze minimally

[kind jay]

bro its always out of stock

when will

it restock

[magic inlet]

#off-topic-english message

[karmic condor]

oh, how do i get points?

[magic inlet]

Play games

[karmic condor]

dam, any of my games i play dosnt support buff 💀

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Normal User)

[magic inlet]

Hi questions ?

[karmic condor]

oh thx

[lavish gyro]

Uh why am I getting frozen account not allowed exception when I try to login my buff account

[marsh lantern]

Send a ticket #open-a-ticket

[lavish gyro]

Ok

[ancient holly]

can you use the 24hours premium to claim the premium battlepass things?

[wintry cairn]

It's not works

Need to buy Buff Pass, not premium

[ancient holly]

oh dang

ty for the info tho

buff pass is actually worth the 6 bucks if you play a lot

[autumn saffron]

my account is frozen

what should i do

[magic inlet]

send a ticket #open-a-ticket

[mental sluice]

Sorry if I say it like that, you have no chance at all to get something from the market, it's always gone straight away... makes no sense for me to continue using this tool

[magic inlet]

you must be faster check this video #1005847190385729706 message

[north siren]

I have 2400 buff points and even though I want to get valorant points, stocks are running out right away, what should I do?

[magic inlet]

you must be faster now wait for your next restock

[mental sluice]

Real nonsense to be so fast bye

[west quiver]

GG @mental sluice, you just advanced to level 1!

[twilit oar]

why rainbow 6 not working ?

[last steeple]

I cant see any valorant things i need skins!

[charred crane]

you can get a riot giftcard then

[devout siren]

it`s always out of stock 🥲

is there any thing to do to get notification when it will be offered

[ancient holly]

no sadly :/

[charred crane]

you can try winning it

but you need tickkets

[ancient holly]

you also need luck

[devout siren]

you meen raffles? i tried

[ancient holly]

you arent 100% sure that you're winning the raffles

also tried it

[devout siren]

did u win?

[ancient holly]

abviously no

[devout siren]

sad😢

[ripe summit]

REG50

[ancient holly]

either try to be super fast and pray to god that you get something or just abandon

[ripe summit]

How do u get in the raffles

[ancient holly]

you need raffle tickets to participate in raffles, go to the "raffles" tab in buff

[ripe summit]

I have tickets will do

[ancient holly]

good luck

[ripe summit]

Uhh I don't see raffles

Is it pc only

I'm on mobile rn

My pc is at home

[ancient holly]

oh just try again when you're back home

i would recommend to wait until you get a lot of raffle tickets to join one

[ripe summit]

Oh how many I only have 2

[manic seal]

Its down in buff

[ancient holly]

you can put like50 tickets in one raffle i believe

[manic seal]

Send a ticket #open-a-ticket

[ripe summit]

Okk

Alr I did

[west quiver]

GG @ripe summit, you just advanced to level 1!

[charred crane]

I have problems with mobile app, Can anyone help me

[magic inlet]

write what do you need and somebody reply you

[charred crane]

when I am trying to log onto my account on mobile It says that my account is frozen.

[west quiver]

GG @charred crane, you just advanced to level 1!

[magic inlet]

send a ticket #open-a-ticket

[charred crane]

already done that

[magic inlet]

now wait the for answer 😉

[charred crane]

okay. will I get it on site or on dc

[magic inlet]

not the email you sent

[vestal abyss]

Hello 🙂
Do you know when offers in the shop are updated?

[charred crane]

ty

[halcyon mulch]

i can't login my account

[magic inlet]

any error message ?

[halcyon mulch]

freeze

account

[magic inlet]

send a ticket #open-a-ticket

[halcyon mulch]

ok i do it

[earnest wedge]

does arena in league counts as the games in challenges

[noble acorn]

SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

Summoned by lukskubik#0 (Normal User)

[earnest wedge]

is arena ever going to be there?

[cunning dagger]

maybe depending on there being a suggestion about it write up and suggest it

[winter sinew]

will there be a $50 riot giftcard in the shop or is that just a raffle thing?

[cunning dagger]

very highly doubt it or else if it was would be months maybe years of buff grinding to afford it

[winter sinew]

Alright, one more question.

[cunning dagger]

im not a member of staff im just going off what i know of buff over years of having it

[winter sinew]

i recently got premium elite for 1 day, is it applicable for cheaper like 10$ steam being 1600 instead of 2.2k buff points?

[cunning dagger]

if you have premium elite you get the prices in yellow so yes if you activate premium restart buff/device then it would be 1600 buffs

[winter sinew]

appreciate it

[cunning dagger]

no worries 🙂

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Normal User)

[frigid ether]

hi guys

[frosty nest]

#when_is_next_restock #870329411986149536

Hi

[frigid ether]

i cant found anything there

what should i do?

[magic inlet]

#870329411986149536 message

[frigid ether]

look

[frosty nest]

Yes, that's what you need to find

Read it 😄

[frigid ether]

i read it

[west quiver]

GG @frigid ether, you just advanced to level 3!

[frigid ether]

ty

[eternal estuary]

My loot drop wont work, for the past day now i've reopened it several times to get the same gift several times and for it to never actually give me the gift and refresh the box

[west quiver]

GG @eternal estuary, you just advanced to level 2!

[limber terrace]

bro riot cards get out of stock in less than 5s

[eternal estuary]

Lootboxes just dont work? ever? no matter how many times i refresh or redo the one i have it just never gives me anything

[magic inlet]

and what's your problem with lootboxes ?

[stiff glade]

When will Valorant vp stock be full again?

I have 1200 buff points so I need them

[bold urchin]

does minecraft still not work on version 1.8.9?

[magic inlet]

#964252567699857448

[magic inlet]

You think Riot Access Code ?

[ocean egret]

hey, how do i unlink my brawl stars account from buff?

[magic inlet]

You can't

[ocean egret]

if i delete my account, will it unlink?

ok, thank you

[manic seal]

nope

it doesnt

[heavy remnant]

Hey guys, I renewed my Premium rn using paypal and it said payment successful and sent the money, but in the buff app it said payment failed and didn't recieve the premium yet. Is it going to just deliver a little late or is that a bug?

[shadow wolf]

wait for 24 hrs

u will get a refund mostly or u may get prem

if neither of them happens, #open-a-ticket

[manic seal]

try restarting overwolf tho

[heavy remnant]

Yeah i've been restarting, I think it happened before too just don't remember if i had to wait or refund and rebuy, eitherway its fine was just checking thanks :d

[dusty solstice]

hello

[manic seal]

hi

[stiff glade]

yes

[magic inlet]

check #870329411986149536

[stiff glade]

thanks

[alpine heath]

Every single day I get "Fraud error" after games, can I do smth about it? Getting annoying not being able to complete the challenges just cuz buff isn't working.

[distant sierra]

ok so i clicked on the giftcard immediately as it went into stock and within less than 6-7 seconds its out of stock

is there some secret way to do this faster

cause i literally do it the fastest i can imagine it being done

[limber terrace]

same

[cunning dagger]

refresh

[cunning dagger]

get faster reaction time trust

[tight rain]

got the same issue, would appreciate if there's a solution to fix this

[magic inlet]

which game and gamemode

[magic inlet]

which game and gamemode

[tight rain]

CS:GO, both competetive & Wingman

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Normal User)

[noble acorn]

CSGO TRACKING

Please check this: https://support.overwolf.com/en/support/solutions/articles/9000190335-important-update-cs-go-trusted-mode

Summoned by lukskubik#0 (Normal User)

[alpine heath]

CS:GO, competitive, wingman and deathmatch.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Normal User)

[noble acorn]

CSGO TRACKING

Please check this: https://support.overwolf.com/en/support/solutions/articles/9000190335-important-update-cs-go-trusted-mode

Summoned by lukskubik#0 (Normal User)

[mighty sandal]

I re-subscribe to premium elite subscription I didn’t receive my loot box?

[marsh lantern]

When did you subscribe?

[mighty sandal]

Today

[balmy prairie]

so, lemme try to resume what happened to me in very few words:

I got only 280 XP for a 32:34 minutes game of Teamfight Tactics (TFT). I usually get around 420-480 XP for the same amount of time invested in the same game and gamemode (Normal).
So may I ask what do Buff.game tracks?
Is that buff only tracks how much time does each round takes and flag it as "bot" or "troll" or "afk" in regard of that?
Because if not, I dont know what is happening.

[eternal estuary]

It dont give me what its saying, it keeps aying its gonna give me 15$ riot access code then never gives me. then it refreshes the loot box and i open it again, same thing, endless loop.

[balmy prairie]

I say the time that it takes each round because another player got 3 star k'sante, that insta kill in less than 5 seconds my entire board

[marsh lantern]

You should have it an hour later you purcharse it

[balmy prairie]

I know it happens not that often, but if just because of that i lose 200+ xp i dont know man, the tracking need to be updated

[marsh lantern]

Might be a one-time bug, but you can check here https://overwolf.github.io/docs/status/all the events it might be tracking

You can try restarting overwolf on your task manager

[balmy prairie]

yesterday happened again, i got 180xp for a 29 mins game. another player hit 3 star belveth, anihilating my entire board in 5 seconds or so

so its probably a tracking thing

[marsh lantern]

If you believe this is a bug, you can send a ticket explaining this issue with your logs #open-a-ticket, but unfortunately we can't do anything else here, sorry

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[balmy prairie]

i dont really want to contact support again ngl

it took around 35 days to resolve one thing

but imma send it anyways

you got no info regard tracking ali

[marsh lantern]

Nop, sorry

[balmy prairie]

ok np ty

[ocean egret]

so theres no way to unlink it then?

[manic seal]

nope

[ocean egret]

damn

[alpine heath]

All of these and the overlay have been like this for over a month and we (me and merkaah) still get the fraud error. It's not every match, sometimes it works fine. But most of the time we still get the error.

[marsh lantern]

Are bots on those matches where you get the error?

[alpine heath]

No. If there was bots in deathmatch it says something like "bots have been detected"

[marsh lantern]

Afaik you can get that error with bots too, was the match too short?

[mighty sandal]

You can see only on pc or it can be seen on mobile as well

[marsh lantern]

On both afaik

[frosty peak]

It keeps saying the n word on my screen

[marsh lantern]

On buff?

[frosty peak]

Yea

[marsh lantern]

Or buff's discord?

[frosty peak]

Buff

[eternal estuary]

why is it doing that?

so cut off

[marsh lantern]

? Send ss

[frosty peak]

Okay

I need to get on my pc hold on

[marsh lantern]

Is it the first time this happens?

[eternal estuary]

several times today

i wanna see my rewards after my matches

[scarlet vale]

hello !
Did you know what cause "Fraud error" in every game ?

[marsh lantern]

What game and mode?

[scarlet vale]

valo,r6 . 2 unranked

[marsh lantern]

Go to your desktop, do alt + tab and open buff and check if it also appears cut off like that

[marsh lantern]

R6 is down on buff, but check steps below for Valorant

[eternal estuary]

no the app is fine

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[eternal estuary]

only the windows on my games

are cutting off

[marsh lantern]

I was referring to the pop-ups, follow those steps to check if the pop-ups also appear cut off on your desktop

[gusty blade]

is the marketplace restocked at top of the hours or is it random times

[marsh lantern]

Check #870329411986149536

[eternal estuary]

It is cut off on my desktop too

[alpine heath]

I just played a wingman and got 13-1-1 and this is the stats that showed up on the overlay after the match.

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically, and then check if it appears cut off

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Check those steps

[eternal estuary]

i did the steps u said

its still cut off

[scarlet vale]

thx @marsh lantern it seems to be good

[eternal estuary]

this shows fine

but end game and start game summarys dont

[marsh lantern]

You can try these steps https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[eternal estuary]

do i need to uninstall buff

with the overwolf

or just overwolf

[marsh lantern]

Follow steps there and it should be fine

[eternal estuary]

my launch game screen is full now

[west quiver]

GG @eternal estuary, you just advanced to level 3!

[eternal estuary]

ill lyk if the end game one is fixed too

ty for the help sir

[devout siren]

guys how I can know how many votes I get in my highlights??

[acoustic mountain]

where is offer wall?

[gloomy flicker]

I waited 24 h

And I get nothing

[marsh lantern]

Did you complete it in 14 days or less?

[marsh lantern]

On pc or mobile?

[acoustic mountain]

pc

[west quiver]

GG @acoustic mountain, you just advanced to level 1!

[marsh lantern]

On lounge you should see "choose tasks" on "earn free buffs!"

[gloomy flicker]

Less

Am sure

[cerulean hill]

how can i change the email adress of my budd account? i am in the profile settings but it wont let me change it as it just shows the email but i cant edit it

[marsh lantern]

Nop

[marsh lantern]

Send a ticket #open-a-ticket

[gloomy flicker]

Ok

[candid wraith]

Hello, I cannot login to my account anymore after changing my discord account to username

Can anyone help?

I only couldn't login in mobile, can login in pc fine

[west quiver]

GG @candid wraith, you just advanced to level 1!

[tough citrus]

Hello, I can't enter my account because it's frozen, what do I do?

[potent pumice]

Buff can't find my games on my pc

what should i do

when i manually enter it it doesnt find it either

[manic seal]

username or email?

since changing username shouldnt have any effect on it

[manic seal]

send a ticket #open-a-ticket

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

check if you have them enabled in overwolf

[potent pumice]

thats enabled right

[manic seal]

yep

[cunning dagger]

yeah

[potent pumice]

it still dont work tho

should i restart buff or something

[manic seal]

what is not working

[potent pumice]

it doesnt say valorant is a game on my pc

it sayas

sorry

[manic seal]

uh can you send ss

[potent pumice]

oki

[manic seal]

restart overwolf and check again

[potent pumice]

oki

[west quiver]

GG @potent pumice, you just advanced to level 1!

[potent pumice]

it still doesnt work

[manic seal]

try playing a match of valorant in a supported game

and do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[charred crane]

whats the matter to earn buffs when you cant get anything else, else aots eco for the ocean and pfps

[manic seal]

wym

like, you can claim steam, riot and other gift cards

so i dont understand your statement at all

[charred crane]

this

[manic seal]

they are out of stock rn, wait for a restock

[north siren]

I'm trying to be as fast as possible but I can't catch up, is there a solution to this?

[charred crane]

no

they are

always

alway

s

out of stock

[manic seal]

nope, they do restock twice to thrice a day

[charred crane]

nope

i farm 24/7

[frosty nest]

not nope

the reason it's out of stock is that people buy it

if you see "last purchase: 1h ago"

[charred crane]

0,0001 mileseconds or what

[west quiver]

GG @charred crane, you just advanced to level 1!

[frosty nest]

you can't say "always"

[charred crane]

probably there is bots that automaticly buy the items

[frosty nest]

bots are being prevented

and there are lik 80+ people who actually bought something in #1005847190385729706

if you want to call them bots

😄

[charred crane]

#germany #france and more popular countrys yes they have

i know

when you look at the american buff shop

[manic seal]

the statement that you did earlier and the one you are doing you now has not correlation

[charred crane]

there is never out of stock from some items

it do

[manic seal]

there is, people get them daily

[charred crane]

show me

[manic seal]

#1005847190385729706

[charred crane]

{daily}\

[manic seal]

yes

not everyone that uses buff has a discord

and not everyone that is in buff and in discord post it

[charred crane]

hahah

ok

probably restock 3 cards per day but ok

[frosty nest]

I wouldn't speak without knowing

[manic seal]

no, just there is high demand

[charred crane]

yeah

yeah

[manic seal]

good that you understood :)

[charred crane]

i guess i did not but i just want to leave the topic with you guys

[potent pumice]

ok buff ran automatically

[manic seal]

uh, weird way to say it but ok. Have a good day

[potent pumice]

i'll see if anything happens when game finishs

[manic seal]

gl

[potent pumice]

i think it works

thanks :)

[manic seal]

yw

[torpid elk]

guys

why do i have those gifcards only ?

for riot games

there were some for 10$ too

where did they go

[manic seal]

out of stock

[torpid elk]

why is it showing then ?

for the past 4 months

literally

im waiting 4 months for them to SHOW

and aint even showing

[manic seal]

well they didnt restock the 10$ yet

[torpid elk]

lol

[west quiver]

GG @torpid elk, you just advanced to level 3!

[mighty sandal]

Why I still didn't get my Premium Elite loot box, it has been more 12 hours. I purchase this subscription at 4 AM

[charred crane]

why can't i log in, i am in germany but buff supports germany tho, or not?

[viral barn]

minecraft not tracking, i use 1.18.2, and still not working

didnt track any sessions

[manic seal]

wait up to 24hrs, otherwise send a ticket #open-a-ticket

[manic seal]

any error?

[manic seal]

check #964252567699857448

[charred crane]

yes

but everyone says its working in germany and buff is worldwide

[manic seal]

do you use vpn

[limber terrace]

why doesn't EU riot cards appear

only global

[charred crane]

nah

[magic inlet]

just today I bought 2x Riot only EU in BUFF

[limber terrace]

i mean they dont even show up

[magic inlet]

where you're from

[rare kelp]

They responded to my ticket but are taking a very long time with my follow up even though I provided the information they wanted almost instantly

[limber terrace]

tunisia it's not in eu but since we don't have servers we're included in eu server in valorant so eu gift cards actually works

[west quiver]

GG @limber terrace, you just advanced to level 1!

[charred crane]

he said it

[limber terrace]

ik

[magic inlet]

yes but Tunisia is not European state

[charred crane]

why can't i log in, i am in germany but buff supports germany tho, or not? btw i am not using vpn or any stuff like that.

[limber terrace]

ik but eu gift cards works here so i need to get them showed up in buff

[magic inlet]

they are but you don't see them because you don't belong to the EU only region

[charred crane]

can someone please help me

[west quiver]

GG @charred crane, you just advanced to level 1!

[manic seal]

are you from eu

[manic seal]

try using other network then restart overwolf and try again

[manic seal]

yes

[magic inlet]

#support-en message

[manic seal]

try using other network then restart overwolf and try again

[charred crane]

ty

[charred crane]

aint helping

[manic seal]

didnt work you mean?

[charred crane]

yes

[manic seal]

try with mobile data

then restart overwolf from the system tray

and try again

[charred crane]

you mean mobile ethernet?

[manic seal]

yes mobile data

[charred crane]

k

[coarse nest]

wait so if i close my game mid game i dont get any buff points

[west quiver]

GG @coarse nest, you just advanced to level 4!

[magic inlet]

Which game

[charred crane]

with mobile data it can't even load

and again.

maybe i am unlucky

and if i try to login with google

and all i want to earn is just a 5 euro riot card😀

[coarse nest]

valorant

game crashed mid game then it said i didnt earn any buff credits

[manic seal]

nope

[manic seal]

send a ticket #open-a-ticket

[coarse nest]

welp i didnt earn the credits that i was suppost to earn it was mid game like second half

[manic seal]

i mean, if you close game in mid game, it wont give you points

[coarse nest]

it crashed tho.. whatever just few points

[hot valley]

hey i need help getting my voicemod code working idk how to enter it

i dont know how to enter it

[hot valley]

enter my code where

[hot valley]

i dont know where to enter my code

[marsh lantern]

https://account.voicemod.net/#/?action=coupon

[charred crane]

how do i link my game to buff

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Follow those steps

[nova oasis]

quick question, is there any way i can change my purchase location to another country for payment?

[marsh lantern]

To buy on the marketplace you mean?

[candid wraith]

Just username, from #0333 to #0 rn

Also it's just on mobile, I can login fine in pc

Gave me that error notification

[nova oasis]

nono like purchaseing smthg with real money, i need a different location in order to pay with play store

[keen glade]

I already have a subscription on hbo but to complete the task do i have to subscribe with a New account or can i use that one

[rare kelp]

Still havent received help on my ticket from 3 days ago

[manic seal]

only new afaik

[manic seal]

uh try with email and password

recover password first

[manic seal]

they takes some days to answer

wait for their answer

[candid wraith]

uh.. I never register with email and password?

[manic seal]

it uses the email of the method you used

[candid wraith]

just by discord account

[rare kelp]

They answered me once, and I responded with the one piece of info they needed and havent heard back

[west quiver]

GG @rare kelp, you just advanced to level 2!

[candid wraith]

hmm let me try

[manic seal]

yes, they takes some days to answer

[rare kelp]

Kk

[candid wraith]

Can't , same response

[manic seal]

try with mobile data

and restart the app

[rare thistle]

Hello, I made a ticket a week ago but I still haven't got a reply in my Gmail

What should I do?

[pure smelt]

how use this

[tepid kiln]

Is there any way for me to unlink my clash royale account to buff, I accidentally linked it to my alt account

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

[manic seal]

having premium

[manic seal]

nope

[rare thistle]

How can I check my ticket number? I seem to be stuck in this page and I can only access on the green buttons

[eternal estuary]

My weekly challenges wont progress or track on clash royal , but the endless challenges for clash royal tracks on my phone. i installed cladsh royal on my pc and buff wont track that for weekly challenges either. what the heck man.

[rare thistle]

Oh shoot, I forgot to turn off ping

[manic seal]

follow the intructions i told you

to do

[short imp]

hey i got some questions

[manic seal]

mobile weekly challenges are disabled rn

[short imp]

do we get the buff coin by the like every kill or like matches played in buff or only the challanges

[manic seal]

after every match you get buff points

depending on the stats of that match

[short imp]

so not only challanges am i right ?

[manic seal]

indeed

[short imp]

because i opened buff in middle of match nothing seems to happen

thats why i need to open before game ?

[manic seal]

thats the reason

it has to be an entire match

[short imp]

and there was a little status on tab on valorant how to get that back

[rare thistle]

I did, but as I mentioned before, I can't find my ticket number no matter where I go

[manic seal]

you should have it on your mail

if you dont have it no way to check the ticket

[manic seal]

at start and end of the match

you see pop ups

and start of the game and end as well

[short imp]

No like there was smth when i press tab

[rare thistle]

Oh, I suddenly searched buff in my mail and there was a reply on my support that I didn't see since last week, idk why tho but tnx for helping

[manic seal]

ctrl tab?

thats for overwolf overlay

[short imp]

No like in valorant when you press tab you see stats

[manic seal]

uh thats of the game itself

not buffs

[rancid canyon]

where do i enter the code that was sent in my email for verification

[short imp]

no you understood wrong but nvm

[charred crane]

can any1 help its not tracking my r6 game

it says get 2 headshots in 1 match and it didnt go up or anything

buff is so ass man

[short imp]

i just finished a game with buff open in background nothing it gave

[west quiver]

GG @short imp, you just advanced to level 1!

[manic seal]

On app

[manic seal]

R6 is down in buff

[manic seal]

Did you see the pop up at the start and end of the match?

[short imp]

i saw pop up in start but not at end but the program was on

[inner sigil]

ive not really been able to figure this out but these preference settings are supposed to get rid of these pop ups in game right?

[charred crane]

bro what

Does it work in Fortnite?

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

Send ss of that

[rancid canyon]

rlly?

where on app

[charred crane]

Does it work in fn?

[manic seal]

Disable them, restart overwolf, enable them again restart overwolf and try again

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by kyuu.t_mico#0 (Staff)

[manic seal]

On the item you were trying to get

[manic seal]

Yep

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by kyuu.t_mico#0 (Staff)

[rancid canyon]

i was kinda asking that sarcasticly but ty anyways

[manic seal]

Disable the other plugin you have then do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[short imp]

other plugin ?

[agile belfry]

I have a strange issue. When I connect to my much faster internet network, buff suddenly stops doing anything from logging in, spinning the 3 hour wheel, loading the marketplace, tracking games, etc. But when I connect to the network at a much slower speed, buff works completely fine. Does anyone know why that could be?

[inner sigil]

it did not work i still got this on my screen

[west quiver]

GG @inner sigil, you just advanced to level 2!

[inner sigil]

i swear ive been level 2 20 times XD

my settings btw

[eternal estuary]

thatr would explain so much haha, thank you

[manic seal]

Yep the other one you have in overwolf

[manic seal]

Does these are different internet provider?

[agile belfry]

Nope

[manic seal]

Did you see the pop up at the start and end of the match?

[manic seal]

They are in the same network then?

[short imp]

how do i disable

[agile belfry]

Oh, sorry, I was meant to say different routers, but the speeds I get from them are different, and the slower one seems to load buff properly, but the faster one doesn't at all.

[manic seal]

Auto-launch off in the another plugin

[manic seal]

But its another internet provider/ip?

[short imp]

i will see if it works

[candid wraith]

Even tried to restart my phone

[agile belfry]

Nah the internet provider and ip are the same

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Mm weird... you can try restarting the signal that is not working at all

[fading silo]

its downloaded already but keep erroring to download again but the buff is working not the overwolf why?

[west quiver]

GG @thorn flint, you just advanced to level 3!

[charred crane]

why siege aint working

[west quiver]

GG @charred crane, you just advanced to level 1!

[hardy swift]

Hello any soon for riot or amazon for eu restock. For eu wasn't restock more than a year.

[forest topaz]

What is the Post boost?

I buy the pass like 5 mins ago and I claim some boost but I didnt see them in the inventory

[hexed tendon]

My Buff is stuck on the loading screen for watching an ad to get points, and it won't go away. I have tried closing and reopening but it is still stuck on that screen and I can't touch anything else on the buff app

[torn knoll]

I need help

I won a 15 dls gift card and it doesnt appears in transactions did i get scammed? I won the gift card in a loot box

[magic inlet]

post boost will promote one of your posts so users can take a look at them

[magic inlet]

Riot Access Code EU is in marketplace. Where are you from.

[magic inlet]

Ctrl + Tab and close screen X

[magic inlet]

Buff is working on fixing the bug R6

[magic inlet]

Try restarting Overwolf and if you don't get a card within 24 hours send a ticket #open-a-ticket

[foggy shoal]

It´s at the marketplace yeah thats right but its sold out like 24/7 I have never a chance to buy one of them, like 1 hour ago I was watching Youtube and looked every 2-3 minutes if its available cause there was standing last buy 3 hours ago and then 4 hours ago, I refreshed and then there stands Sold Out last buy just now. How is this possible

[magic inlet]

Check #870329411986149536

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Normal User)

[grand cloud]

I have a question, the monthly lootbox in the Prenium subscription is only for new subscribers, current subscribers won't get it or will only get it next month?

[fiery coyote]

My account has been frozen due to prolonged inactivity; what can I do to activate it?

[barren dawn]

Im waiting for an reply
From my ticket
I awnser you question 14/07 its already 25/07 no awnser back

[west quiver]

GG @barren dawn, you just advanced to level 4!

[magic inlet]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[magic inlet]

Send a ticket #open-a-ticket

[barren dawn]

It should be open

[fiery coyote]

#78366 and #83315

[barren dawn]

You guys my email in buff
I awnser that i got 0 info

Back

Its the 4° time i open an ticket and its the 1° time you guys decide to awnser to my tickets

[marsh lantern]

We don’t handle administrative stuff here

One ticket is enough

If you send more, an answer will be delayed

If the ticket is open, wait patiently for an answer, please

[barren dawn]

I Sended 1 ticket per year

Only the last one i got a reply

[marsh lantern]

Good, if the last one is open, wait for an answer now

We can’t do anything here

[barren dawn]

You guys say 4/5 business days to awnser

[marsh lantern]

When did you send it?

[barren dawn]

I reply 14/07

No reply back for my email

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Follow these steps

Check if it’s open

[barren dawn]

Doesnt show if its open or solved

It just say what i recieve in my email

[marsh lantern]

It has to show it at the right

Open in red and Solved in grey

Check thoroughly please

[barren dawn]

Theres only one button

Mark as solved

For i press

Nothing more

Can i send an ss?

[barren dawn]

Top right or bottom?

[marsh lantern]

No, at the upper right it should say when the ticket was open, when was the last answer, if it’s open or solved

[marsh lantern]

Top

[marsh lantern]

Yes, but try covering any personal info

[barren dawn]

Nothing there

Top and bottom there

[marsh lantern]

Check on pc, not mobile

[barren dawn]

I can only go to my computer at friday porbably

Its the day i dont work

And if i didnt had an computer

How would i check?

[marsh lantern]

Try clicking on “ticket details”, but you’ll see it in pc. You can always answer to that same ticket asking what happened, but if you flood or open more, an answer will be delayed

I understand the frustration, but we don’t handle that stuff here

[barren dawn]

Ofc

You never never solve none of my tickets

Its the same problem

With more than 3 accounts in buff

Its the 4° time im trying buff

[marsh lantern]

As I said, I understand that you feel frustrated, but we don’t have access to those tickets, and people who take care of them aren’t on Discord.

They answer as fast as they can!

[barren dawn]

Its the first time you guys reply to a ticket

[marsh lantern]

You can answer to the ticket, even expressing your frustration, but that’s all I can tell you, sorry

[barren dawn]

No one in the dc staff can talk to they?

I was going to buy premium but if i cant even connect twi accounts in buff

Not worth

[marsh lantern]

Answer to that same ticket and wait for their answer, please!

You’ll get an answer as soon as possible

They’re probably looking into the issue

But we can’t do anything here, sorry

[barren dawn]

Okay

I will reply

Its going to look like i will wait one month but sure

[winter sinew]

are you able to do the 1 buff per ad thing infinites of times?

[marsh lantern]

No, there’s a limit

[winter sinew]

How much?

[marsh lantern]

You’ll see a notification when you’ve reached the limit

Also, you can check on transactions if you’re getting your points

[barren dawn]

Thats other thing i saying on the ticket

That i dont recieve no points from the games in mobile buff games

[marsh lantern]

Please, don’t use the reply tool to ping me. I’ve been repeating that we don’t handle that here. If you said it on the ticket, they’ll take care of it. #info-and-rules

[barren dawn]

Sure i understand mate my bad

Said it on the ticket already

7 days for the first reply

Now its going for 9 days for the second

And the first reply was just asking witch email i use on buff

[marsh lantern]

I understand and I’m sorry, but let’s not flood this channel if there are no more questions, please!

[magic inlet]

I can confirm that while I was waiting for a reply, they replied after 10-14 days, it may be that the ticket is still open

[barren dawn]

Thats just fake chat they do in here

4/5 business days

[marsh lantern]

#off-topic-english

[rare kelp]

What does Win Ranked Matches in Clash of Clans mean

[marsh lantern]

I think it's playing any PvP match, but it has to be ranked

[rare kelp]

It does not work for builder base, what exactly is “ranked” in clash

[marsh lantern]

Maybe that mode is not supported. It might be any PvP match that puts you on any classification at the end

[rare kelp]

Hmm okay, I will try something else

Does Buff have any plans to incorporate Pokemon Go towards challenges?

[marsh lantern]

No info, sorry

[rare kelp]

Okay thanks

[tender bear]

hello there! still no response here!

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[tender bear]

it's says "solved", when? 😄

[marsh lantern]

Answer to that same ticket asking what happened

[cinder anvil]

when im trying to sign into buff it says frozen account exception but i dont know why my account is frozen, ive tried logging in using discord google and email and nothing works

[marsh lantern]

Send a ticket #open-a-ticket

[errant sinew]

hello when i start a game in minecraft or lol buff dont see it so he think i didnt play

[marsh lantern]

Check #964252567699857448 and steps below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[errant sinew]

look at this

buff start auto

but dont track anything

[marsh lantern]

Check #964252567699857448

[errant sinew]

ok that ok thanks

[charred crane]

Im trying to login but i keep getting this screen i even made a brand new email and still getting this screen

[heavy remnant]

Hello, still waiting on an elite premium pass I paid for yesterday.. The money was successful and withdrawn but the app said it failed.

[marsh lantern]

Have you restarted overwolf?

[marsh lantern]

Did you already have an account with that email?

[heavy remnant]

Tried everything from buff, overwolf to pc

[marsh lantern]

Send a ticket #open-a-ticket

[charred crane]

No i made a brand new email

[heavy remnant]

Try using another platform to make it

[heavy remnant]

I did last night, how long will it approximately take for a response?

[charred crane]

What do u mean

[heavy remnant]

like u r trying to create it on ur phone, use a pc sth like that idk. since it says it could be a bug

[charred crane]

I already tried to do it on pc

But i opened the email on my phone to verify my account

[heavy remnant]

i think you have to verify on the same device

not sure

[west quiver]

GG @heavy remnant, you just advanced to level 2!

[charred crane]

I tried it on the same device and with a new email and still get that screen

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

Bugged app

Can someone help me with this problem i have

[marsh lantern]

Send a ticket #open-a-ticket

[marsh lantern]

3-5 business days

[charred crane]

I did

But now i cant claim the triple welcome bonus because of this problem

And when i try to log with discord or with google it says frozen account not allowed exception

[tawdry pewter]

Buff Game. You can let people connect thier Youtube with Buff Game and collab with youtubers. Then you can make your users watch predetermined gaming videos or unspecified gaming videos and they earn buff by watching videos. And the youtubers earn extra views in return

[charred crane]

?

[tawdry pewter]

wa

its an idea

for the app

I don't know if I expressed myself that clearly. My English is just not that good.

[heavy remnant]

I think i understood what you meant.. but it's impossible as no income would be going toward buff. in that sense each video will have to get split between youtube, buff, influencer AND still make enough profit so the user gets extra benifits. Not to mention watchtime is worth nothing near playtime.

There is a buff community highlights thing if you're interested, they give buff points to who gets the most votes on their clip.

[tawdry pewter]

ok thanks for considering to read my idea

[heavy remnant]

as Buff's CEO's nephew im honored

[tawdry pewter]

haha one question tho

got it in my mind rn

why is the buff not working for creative mode in fn for example

[heavy remnant]

So you can't abuse it

[tawdry pewter]

with xp glitches?

[heavy remnant]

it gives xp based on challenges, kills, and other aspects. All you can influence in creative

[gray aspen]

hello i have problem when i play and when i finish my games buff games say to me them cant found my games play what i need to fix it?

[tawdry pewter]

oh yeah i see ehat u mean now

[west quiver]

GG @tawdry pewter, you just advanced to level 1!

[tawdry pewter]

would be kinda op

[heavy remnant]

make sure overwolf overlay is working when u launch the game

[gray aspen]

i have it everthinks i ON

[heavy remnant]

what game did you play or whichh game mode

[gray aspen]

CSGO

1 sek i show you what i see after my game

[heavy remnant]

Is it possibly a deathmatch, it happens when they detect bots in the match or when you join midway sometimes

[gray aspen]

i dont play like to cheat i play normal match

[heavy remnant]

Normal as for casual? or competitive?

You can join midway in casual too and also could have bots so doesnt change much

[gray aspen]

I play normal official tournaments, and when I finish the game it goes to the menu and in the menu it shows me that no match was found

[winged pebble]

Why can't I watch no more ads, is it capped to 3 per day?

[heavy remnant]

no clue what are normal official tournaments.. sorry. If you'd send the screenshot after ur game maybe i could help

[heavy remnant]

There is a limit yeah

[winged pebble]

Alright thanks

[sinful cairn]

I'm new to Buff and I noticed one of the games I played has this pink Offline thing, and my progress for challenges don't count on this game only. Is it something on my end that caused it?

[crude magnet]

Hello i returned to buff after a while but it gives me frozen account not allowed exception is there a way to bring the account back ?

[heavy remnant]

No not your end, overwolf/buff related it should be back up ina a day or two

[heavy remnant]

Open a ticket #open-a-ticket

[west quiver]

GG @gray aspen, you just advanced to level 1!

[gray aspen]

when i finish i see this

ever singel games

[atomic chasm]

so the buff support is not anwsering my ticket what should i do

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Normal User)

[noble acorn]

CSGO TRACKING

Please check this: https://support.overwolf.com/en/support/solutions/articles/9000190335-important-update-cs-go-trusted-mode

Summoned by lukskubik#0 (Normal User)

[magic inlet]

when did you send a ticket ?

[atomic chasm]

last thursday

[magic inlet]

Answer takes 3-5 business days

[atomic chasm]

ah so weekends dont count then

[magic inlet]

nop weekends

[atomic chasm]

alright ill wait then
thanks for the info