support-en

[quaint palm]

why am i still not getting coins for any game i play

buff opens when in game

then doesnt track but gives me xp after game

is my account locked or something

[rapid storm]

Nvm it got fixed on its own rn

What game u playin

[manic seal]

Which game

[raven thistle]

Anyone up for valorant

AP server

Need 1 for 5 stack

[quaint palm]

every game

so far r6 league fall guys fortnite

im only getting xp

[sharp iris]

hi, i can not log in via discord. it says "Frozen Acoount Not Allowed Exception". Can somone help me?

[raven trout]

Hello, i have enough points to redeem a card (riot points for lol). Do you know at which timing they refill the stocks?

[wary hedge]

while playing PUBG buff is not working

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

Send ss of that

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Well pubg tracker its offline #game-status

[sharp iris]

ok thx

[manic seal]

That might be the reason

[raven trout]

Hello, do you know at which timing they refill the stocks for the riot points (league of legends)?

[smoky pendant]

Soupeaulait#9246 has been warned.

[clever sand]

I tried this twice

and it didnt work

I restarted the game, buff, and my pc

im wonderign what it is at this point

[quaint palm]

its on for every game

i see the overlay when i go into a game

but when i exit nothing pops up

i see my pass xp go up tho

pops up but i wont get anything except pass xp after this game

[frosty nest]

how do you know you get xp after game

pop-up should be telling you that

send screenshot from transactions

[hushed adder]

I didn't receive the reward(Profile Image) from the lounge at level 9. Why?

[quaint palm]

because my pass xp goes up

it goes from 0 to 300 after a game but no coins

last time i earned coins was last night

[leaden heart]

is there a way to follow up on a ticket? i was told like 2 months ago someone was assigned to my ticket and i havent heard anything

[fossil tartan]

Hello! I tried logging with google after a long time and it says "Frozen account not allowed exception". Any idea what's going on ?

[proud wasp]

#open-a-ticket

[opaque quartz]

how do i use my golden spin

[manic seal]

its on your inventory

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

[slim fog]

got perma banned and hwid banned on valorant for using buff

help?

[quaint palm]

thats not even possible

but you would talk to riot abt that

[rain bone]

cap

[slim fog]

on my life

[slim fog]

they basically said they dont gaf

[quaint palm]

you cant revert the ban

not much u can do except change ur parts

[karmic vortex]

6 seconds tbh

[wispy hazel]

less than 4s

[muted crane]

me too

[wispy hazel]

so who claimed any winnings guys ?

[fallow badger]

mine is not even loading

[muted crane]

here it says that the item was redeemed 6 hours ago, I press f5 and it is already out of stock

[manic seal]

the text takes a bit to update

[wispy hazel]

@manic seal what is this

[west quiver]

GG @wispy hazel, you just advanced to level 3!

[wispy hazel]

looks like the item doesn't even exist

[smoky pendant]

k1ra#6057 has been warned.

[manic seal]

well read the error

[wispy hazel]

good answer

[manic seal]

yes

means that its out of stock

[muted crane]

he people who managed to buy it are very fast, I've been trying for 4 days and nothing

[wispy hazel]

so there is no difference between these 2 ?

[fallow badger]

w just got the last $2 amazon gift card

6 min late too

[wispy hazel]

for me it looks like im trying to claim smth that doesn't exist, yet it goes out of stock XD

[manic seal]

indeed

[rapid storm]

What date is the buff pass ending? April 13th?

[manic seal]

april was last month

it ends in 21 days

[bronze chasm]

Is there a way to turn off the popups about starting up a game and when one ends?

[quaint palm]

confused why i still cant earn points but only xp

i reinstalled buff and signed out as well

[manic seal]

yes

with premium

[manic seal]

which game

[bronze chasm]

only?

[manic seal]

or disabling buff on a game

which wont give you points

[bronze chasm]

k thx

[quaint palm]

everything

overlay pops up when in game and after game nothing pops up but i get xp to my pass

[manic seal]

no pop up at the end of the games?

[quaint palm]

nope

when i exit it says not tracked

but xp gets tracked

so idk

[manic seal]

do you use any app that overlays your game?

[quaint palm]

buff only

[manic seal]

are you in windows 10?

[quaint palm]

yes

sometimes it says this

but i havent earned coins in 24 hours

i cant even do my weekly challenges

[manic seal]

well if it doesnt track wont complete weekly

in which other game happnes

[quaint palm]

ive tried fall guys, r6, league, apex, fortnite, valorant

wont track any

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[quaint palm]

no changes made

[manic seal]

and of apex?

[quaint palm]

its on

[manic seal]

send ss

[quaint palm]

last time i earned

[manic seal]

do you have any kind of antivirus on your pc?

[quaint palm]

just windows

only thing i can think of is 50 coin daily limit but that was monday and i didnt reach 50

[manic seal]

try reinstalling overwolf and buff

and do not install other plugins

[quaint palm]

i redid that before commenting in here and it didnt help either

reinstalled once before that as well

[manic seal]

overwolf? and no having other plugin?

[quaint palm]

yeah

[west quiver]

GG @quaint palm, you just advanced to level 6!

[quaint palm]

it didnt track still

[manic seal]

did you try playing after the reset?

00:00 utc

[quaint palm]

yes but my limit shouldnt have been reached today

ive gained 0 today and 3.41 yesterday

[manic seal]

did you install something before it stopped working?

[quaint palm]

no i was playing siege

it tracked the game then next one it stopped

im thinking it is the limit but i still dont understand if i didnt hit 50

[manic seal]

mm send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[frozen minnow]

cant we reduce the time for work in game beta bot

4 hrs is very much\

[marsh lantern]

nop

it’s the same for everyone

[thorn hedge]

this apps a joke

[frozen minnow]

Yup it is

[tender cargo]

i bought a riot access code and it says that is has already been reddemed

[sly karma]

Its been 1 day its still claiming

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

restart overwolf on your task manager, play another match of the same game and try again

[tender cargo]

ok

[wintry cairn]

You sure?

[nova wasp]

I have open a ticket #77434 and 3 days pasted. Stile no answer.

[wintry cairn]

They reply within a week

[marsh lantern]

an answer can take 3-5 business days

you'll receive it on your email

[copper badge]

If I buy a premium subscription on phone/Android linked to the same account of my PC, will my PC have the subscription too?

[marsh lantern]

yep

[magic lion]

Is this right? I got 21 and loss🤔

[pliant surge]

when i play games that dont give buff coins, buff still shows a small overlay whenever i open those games and it irritates me because i cant close it unless i wait for almost 10 minutes or just close buff itself, help please.

[marsh lantern]

hm, i don't know the rules exactly, but it seems that the machine did blackjack

maybe it's because it has Q and A

[marsh lantern]

do you mean time-based games?

you can close that screen by doing ctrl + tab and then closing it

[magic lion]

Then it should be a draw?

[west quiver]

GG @magic lion, you just advanced to level 6!

[pliant surge]

ill try next time, thank you!

[west quiver]

GG @pliant surge, you just advanced to level 1!

[marsh lantern]

as i said, i don't know the rules for blackjack, and that bot is external - maybe it's not a bug and it has something to do with the rules

[magic lion]

ok thanks

[scenic jungle]

Hello, on android devices, for you work ads section to earn buffs?

[marsh lantern]

wdym?

[scenic jungle]

? Sorry don't know what you are saying 😅

[marsh lantern]

wdym = what do you mean? are you asking if ads on mobile are available?

[scenic jungle]

Ah ok, Sorry but I don't know all abbreviation.
Actually for me work, but It give an error and I'm not able to earn buffs from It.

[marsh lantern]

as far as i know, watching ads on mobile was bug and it didn't give any points, it could be still bug - you can always check your transactions to check if you get points tho

[scenic jungle]

Uhm I see, yeah probably Is bugged. You know if there are news to fix It?

[marsh lantern]

no info at the moment, sorry

[scenic jungle]

Ok, no problem, thank for answer 👍

[fleet grotto]

Returned to buff after over a year. "Frozen Account Not Allowed Exception". Logging in by email. Any Ideas?

[marsh lantern]

send a ticket #open-a-ticket

probably frozen due to inactivity

[fleet grotto]

I submitted a ticket already, whats the estimated time for an answer?

[marsh lantern]

3-5 business days aprox

[fleet grotto]

Okay thank you 👍🏿

Is there anything I can do now to help with the problem?

[marsh lantern]

there's nothing you can do, sorry - wait for their answer, you'll have to fill a form and wait for it to get unfrozen

[fleet grotto]

👍🏿

[steady frost]

is there a way to redirect videos to the buff app in library instead of folder

[neat crane]

i cant sign in with discord it takes me to the google authorization thing i clicked go to the app and doesnt work

[jaunty finch]

Is there a limit to the xp i receive

[bronze dirge]

when does the market restock ?

[west quiver]

GG @bronze dirge, you just advanced to level 2!

[bronze dirge]

does anyone have any idea?

[leaden plinth]

it just did

[bronze dirge]

how can i refresh ittt?

It never showed me

do u have any trick -_-

[leaden plinth]

yeah I do

[bronze dirge]

Le me dm u

[marsh lantern]

wdym?

[marsh lantern]

try restarting overwolf

[marsh lantern]

nop

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[steady frost]

to put highlights here

it used to automatically save short clips here but now nothing

[marsh lantern]

are you clicking F7?

[steady frost]

No but it used to be automatic as well

[regal lintel]

hello exp were again nerfed or why there is actually so low amount of exp . usually there is about 260-340

[valid condor]

hello i cant seem to log in

[remote tangle]

will valorant cards ever support asia regions in buff

[marsh lantern]

try enabling “record full gameplay” option - also, remember to click f7

[marsh lantern]

i don’t think so, i played a few hours ago and it gave me the usual xp

[marsh lantern]

do you see any error?

[valid condor]

yes

[marsh lantern]

we have no info about that, that’s riot decision and buff has no control over that

[valid condor]

well i did sumit the form

[marsh lantern]

oh, then wait for it to be unfrozen! we can’t do anything here but good luck!!

[remote tangle]

Thats sad

valorant content creators lied to me

[regal lintel]

thanks for info ali , than game were probably much faster than usually . any way i reached one of my builds in first 7 round and than annihilated everyone . so that can be reasson

well than there must be somethink else game time was 30:32 so there is some bug in exp count

[sweet fern]

Can anyone help me

[marsh lantern]

ofc, what’s up?

[frigid drift]

what are the supported gamemodes for valorant?

[remote tangle]

everything

[frigid drift]

oh ok thanks

[cloud swift]

why is my account frozen?

I haven't used buff for a while and now I installed it again but I can't get into my account anymore.

[chilly sedge]

How come there aren't anything for sale in the shop for EU ? havn't been able to buy anything for a couple of months and can't really see why i should keep my Premium elite subscribtion

[regal lintel]

#open-a-ticket your account is probably frozen due inactivity fill ticket and you will have it back in max couple of days

[cloud swift]

okay

thx

[regal lintel]

you need catch respawn time in shop . and than it is easy buy what you want 🙂 myself i catches gifts cards for 25+ dollars and some game :). but so many users tryeing .

[cloud swift]

do you know when the shop respawns?

[regal lintel]

check just timer 🙂 some stuff 1x per 12 hours , some other 1x per 24 hours and somethink else also random . in total as i know buff have over 1 milion users .simply reasson why stuff disaper so fast

[tidal wolf]

Fortnite challenges are difficult as it is (win 2 matches 😦 ) but not counting when you win is just frustrating.

buff was on, tracker popped up at the start of the game and still didn't count the victory

[regal lintel]

there must be absolutely somethink wrong with Hearthstone . 30 min + long battleground matches and less than 200 exp actually so less than 400 per hour lol with this way with all bugs is than impossible reach lvl 100 buff pass same as with fortnite . stuff like this could be solved or there could came 1x exp vouchers / events as compensation for players . . this seasson almost 1/3 with some kind of issues . I really like buff but devs could solve this with some effective way :). Due game updates , bugs and long term 0 exp .

[frosty nest]

dm me logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR#5337 (Staff)

[marsh lantern]

did you earn points for playing?

[covert stratus]

when does the shop reset ??

the buff shop

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[covert stratus]

ty

[steady frost]

Yes it still doesn’t add to library

[marsh lantern]

go to overwolf settings -> overlay & hotkeys -> choose your game -> click on it -> check if where it says "buff" and below "save play" is F7 or another key

[steep quartz]

i winned he leap giveaway what ı do now?

[frosty nest]

Which giveaway

[steep quartz]

leap

[frosty nest]

Reach Bonj

[steep quartz]

i cant

[frosty nest]

You can

I believe you

oh you mean his dms are closed

xD

[south pier]

hey guys can anyone help me with the sign up part cuz when i tried to do it it kept telling me that there was no token provided

[spare fulcrum]

Been 5 business days and I still haven’t got a email back lol(7days) 3-5 business days😑

[marsh lantern]

go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

there, you can see if it's open or solved

[marsh lantern]

mobile or pc?

[south pier]

pc

[steep quartz]

no when i try to talk him he dont reflect to me

[west quiver]

GG @steep quartz, you just advanced to level 1!

[frosty nest]

? he doesn't answer you you mean?

Just wait, he should eventually reply

[steep quartz]

i wish-

[frosty nest]

it's been 3 hours only

[spare fulcrum]

Says solved but I still haven’t got my boxes

[coarse ravine]

Trying to verify my account but it won't send any verification

[meager coral]

Can someone explain me why i have this when i try to log in ? (i have no memory of using buff before but maybe creating an account)

[tidal wolf]

not quite sure but will try it now and see what happens

also, when I open Genshin, it shows the stats as if I played Fortnite 😒

[whole knoll]

guys do i need a paypal or credit card for the 5$ riot access code

[south pier]

same

[marsh lantern]

hm, try restarting overwolf

[marsh lantern]

send another ticket and explain the issue with every detail as possible

[marsh lantern]

did you check spam?

[marsh lantern]

send a ticket #open-a-ticket

[south pier]

yes sir

[coarse ravine]

Yes

[marsh lantern]

nop

[whole knoll]

yay

me name is ali too btw

[coarse ravine]

Yeah this app is a little too wonky..

tried the guest feature and got a black screen...

[west quiver]

GG @formal eagle, you just advanced to level 1!

[tidal wolf]

ok I'm getting the points yeah

[steep quartz]

@frosty nest still don't answer :(

[frosty nest]

:/

You will get an answer

It may be in 1 day, 2 day, 3 day

but you will

[coarse ravine]

10/10 User Support..

https://tenor.com/view/face-palm-gif-20569409

[steep quartz]

i count on support

[coarse ravine]

I'm sorry for your loss

[west quiver]

GG @coarse ravine, you just advanced to level 1!

[steep quartz]

never mind lol

[south pier]

usually how long does it take for them to send the verify link to your email?

[frosty nest]

a second probably, unless you are not using a different email provider

[coarse ravine]

I'm still waiting on my email...

[coarse ravine]

🧢 🧢🧢

[south pier]

i am using gmail and and there are still no sign of the verify email :v

[frosty nest]

did you check spam

[south pier]

i checked spam

[west quiver]

GG @south pier, you just advanced to level 1!

[south pier]

nvm i found it

[frosty nest]

xD

[south pier]

it is in the commercial part :v

[coarse ravine]

Bro everyone checks spam

[south pier]

what mail provider r u sing bro?

[frosty nest]

sing

It's been a long time

[coarse ravine]

gmail

same as you

[south pier]

have u checked the advertisement part? it's right next to the main

[sick arch]

do people have bots that buy these gift cards because it seems impossible to be quick enough to get them

i feel like I've wasted my time having this app because I genuinely just can't be quick enough to buy any gift cards

[vapid bone]

Is there a way to get Riot cards that are applicable in Asia-Pacific

Or is it written global just for the show?

[frosty nest]

#open-a-ticket send a ticket

e

[vapid bone]

Anybody?

[steady frost]

It is on f7

[hexed furnace]

i have been waiting for half a year to try and get any gift card from the store and still nothing and it's bugged also i check the steam one and it says last sold like 14 hrs ago and i check back in 2 hrs and then it says last sold 4hrs how does that make any sense

[vapid bone]

What's the use of making the app global anyway when the gift cards only work in Europe and NA region

'Cause I remember a few months ago, buff gave specific amount of points and also $5 or $10 giftcards

But now it's only $5 or $10 gift cards that cannot be redeemed in Asia Pacific

[west quiver]

GG @vapid bone, you just advanced to level 1!

[marsh lantern]

nop, devs usually check these things and they didn't notice anything suspicious, and you have to fill the verification code

people are just quick

[marsh lantern]

it's technically global, but you can't use them in AP servers because of Riot decision

there's nothing buff can do

just wait and see if Riot stops with that restriction

they'll help you on the ticket

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

is that activated?

[steady frost]

Yes

[west quiver]

GG @steady frost, you just advanced to level 2!

[steady frost]

I activated it 2x

But sometimes when I go back to buff it’s deactivated

[marsh lantern]

people are getting them, so i don't think there's any bug - steam and RP cards have a lot of demand and people are very quick, but you're free to check #1005847190385729706 and #870329411986149536

[vapid bone]

Riot is a b*---

[marsh lantern]

are you clicking on "save changes"?

[steady frost]

Yepp

[marsh lantern]

that's weird - so you activate your highlights, and what steps do you follow so it deactivates automatically?

[steady frost]

Idk I click enable recording, save changes, then quit buff

And when I open it again its on not enabled recording

[marsh lantern]

let me try it myself and see if it's a general bug or not

[vapid bone]

What gpu do you have?

[marsh lantern]

hm, mine stay activated, try these steps: https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

also, make sure you have space on your disk

you can do that on settings but only if you're premium

[steady frost]

Ok I’ll try that thx

[astral mirage]

Is this supposed to be giving Me coins cus I've not gained any from it

Or do i only get them when I have 460/460

[marsh lantern]

i think it can take 3-5 days to receive them in your account

[past sorrel]

hey, was playing stardew valley and even though buff did pick it up (play well and earn xp) i played like 2-3 hours and when i closed it it didnt give any xp or register the game ending, this happened 3 times now and could have earned quite some xp since it used to work but stopped working now, why did this happen??

[west quiver]

GG @past sorrel, you just advanced to level 1!

[astral mirage]

oh i thought cus i didnt meat max

[hexed furnace]

no shiii they are quick i thought 1 time that i got at least a roblox gift card because it was showing that i could buy it, i tried and nothing then i refreshed it and then it showed last purchase 5hours ago, still that does not make sense

[past sorrel]

anyone know why this happned cuz i used to earn crazy amounts of xp T-T

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

check if you have it activated, also i recommend you to not have long sessions, that might cause problems

[frozen oxide]

Hi, I recently won an apple gift card. It gives me a link rather than a code, but when I paste said link nothing happens?

[marsh lantern]

like restart the game every now and then

[marsh lantern]

send it to my dm, please!

[past sorrel]

oh ok thanks:)

[shadow drum]

I cant buy anything cus everything is out off stock and i cant find half of the things that buff used to sell before ( like my shop only has 10 things to sell and before it sold like 25 idk)

[wintry cairn]

You need to be hurry https://discord.com/channels/442965268386283521/870329411986149536

[shadow drum]

and whye theres almost nothing selling? like before

[marsh lantern]

now you can only see items redeemable in your region and global

[shadow drum]

oh okay

[tidal stirrup]

hey !! i redeem 5$ riot and it say the code already redeemed !!?

[marsh lantern]

send a ticket #open-a-ticket

[tidal stirrup]

done

[steep quartz]

how i can getm my prize steam code?

[thorn hedge]

You dont. Dw ive tried for that for months. Playstation cards say in stock and not. Its a scam mate

[steep quartz]

no no i win the leap give away

if you dont bleaive you can go and look

[thorn hedge]

How much they pay u

[smoky pendant]

Jacob…#1399 was muted.

[marsh lantern]

wdym? what code?

[steep quartz]

or the prize dont know

[marsh lantern]

oh, about #giveaways ?

[steep quartz]

the leap give away prize

[marsh lantern]

did you contact Bonj?

[steep quartz]

i cant

[west quiver]

GG @steep quartz, you just advanced to level 2!

[steep quartz]

i text him many times but he dont get any answer

[marsh lantern]

one time is enough tho! when did you dm him?

[steep quartz]

18:14 (in turkey) so 4 hours before

[marsh lantern]

he's not online atm, so wait for an answer!

[steep quartz]

im waiting

thank's for help 😊

[marsh lantern]

you'll get it, congrats!

[west quiver]

GG @charred crane, you just advanced to level 1!

[copper badge]

it says 3 months free if i purchase yearly, is it a 3 month trial and can i cancel it anytime?

[shadow wolf]

u pay for 9 months, but u get for 1yr

no refunds

[copper badge]

so instead of paying for 12 months i pay for 9 months?

[shadow wolf]

yes

[worn zinc]

im getting fraud error

just installed buff

[hidden cloak]

I just started and the limit is 50 buff coins what going on

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

what game and mode?

[hidden cloak]

I get that but I have 0 buff coins and its telling me I have reach my limit

[loud thistle]

hi i just linked my braw star id it can get my wins for daily ranked match but not for weekly mission any body know how to fix this

[marsh lantern]

@subtle oriole use support channels, please

[subtle oriole]

uhhh ok

[marsh lantern]

does anything appear on your transactions?

[subtle oriole]

but rly

what do i do

[marsh lantern]

weeklies are bug atm, it's a general issue, sorry

[marsh lantern]

about what?

[subtle oriole]

how do i delete buff

it keep interputing every time i join i game on roblox

like ive deleted the files

[hidden cloak]

no

[subtle oriole]

so im kinda out of ideas

[marsh lantern]

do you mean you want to delete buff?

[subtle oriole]

yes

me just cant seem to figure out how to

[marsh lantern]

what game are you playing?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻#0014 (Staff)

[hidden cloak]

Rl fortnite and valorant

[subtle oriole]

wait how do i access that button wolf thing

[marsh lantern]

instructions are on the bot

[marsh lantern]

try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[subtle oriole]

aight ima try it

[west quiver]

GG @subtle oriole, you just advanced to level 1!

[subtle oriole]

how do i use task manager?

[marsh lantern]

ctrl + shift + esc

[chrome locust]

hey guys
I became a buff affiliate
I want to ask
how much revenue do I have to make
in order to payout
like what's the payout amount
I am able to get someone to register buff through my link and I am still 0 revenue
like how does it work

[west quiver]

GG @chrome locust, you just advanced to level 1!

[manic seal]

50$ last time i heard

Idk if they reduced it or raised it

[chrome locust]

noted

thanks

[mellow sluice]

is there a way to see if im still an affiliate?

[gaunt wasp]

is buff coins broken on fn or just me? i get like 0.01

[inland mica]

are you winning?

@gaunt wasp

[gaunt wasp]

no

[inland mica]

are you getting elims?

[nimble stream]

Guys I’ve been playing roblox for an hour I didnt gain any buff why

[inland mica]

you only gain xp for that game

[nimble stream]

But i used to get buff from it

Xp give buff?

[inland mica]

xp is for battlepass, battlepass gives buff coins

[nimble stream]

What battlepass

Sorry for bad english

[inland mica]

I spoke to the support team and they have taken out twitch gift cards. Does anyone higher up know if this a permanent action?

[gaunt wasp]

yea like top 10 with like 10-20 kills

[inland mica]

the longer the game goes on the more points you will get, kills help a lot aswell. so wins with that many elims will give you a lot of buffs

[pliant surge]

how do i remove this

ctrl + tab doesnt do anything

almost 20 mins in and it still wont go away, this has been a bother for me for the past few months and it really only goes away when it wants to

[manic seal]

click on the x

[tacit estuary]

hello
i just redemeed an RP gift card, i spent my points and got the code but when i try to use it it says that is alredy been used, what do i do now ?

[manic seal]

send a ticket #open-a-ticket

[tacit estuary]

i did, how much do i need to wait usually ?

[manic seal]

some days

[viscid saddle]

i like how restocks are more often with even more items to redeem than before

[quaint palm]

is it against tos to make a new acc?

im not able to earn coins on my main for some reason and i wanted to test if i could gain coins if i were to make a fresh acc

[shadow wolf]

Which game are you playing

And game mode

[quaint palm]

ive tested fortnite, r6, league of legends, apex, fall guys

the ones that they track

and cannot gain coins

[shadow wolf]

!!v overlay

[noble acorn]

Error

You can't use that command in this channel.

Bot made by Francisco

[quaint palm]

so i made a new acc and i can gain coins on that

is my acc banned or something?

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by KillSwitch#1653 (Staff)

[shadow wolf]

Use only 1 acc

[quaint palm]

ik i just wanted to test if it was my acc

[shadow wolf]

Delete the other

[quaint palm]

and turns out to be trie

true

idk why i cant earn coins tho

[shadow wolf]

Once disable this and re-enable it

And check on ur old acc

[quaint palm]

how do i delete the acc i made

nvm

i found it

[past sorrel]

hey, i wanted to upload a video of an outplay to the 'best plays' and even though i recorded and edited through buff it wont give me an option to add it.

[wild dirge]

So when I open a game a launch screen appears. Can I close that?

[quaint palm]

yeah not working

i think my acc is frozen or something but it doesnt make sense that im able to get everything else other than coins from games

i can claim rewards from pass, get xp for pass, spin wheel/claim, etc

i get this on my main

the other acc i made tracks so its def an acc issue

[olive anchor]

How can I invite a friend to use buff, is there a way to share my code?

[inland crown]

is there anyway to change the keybind for clipping instead of f7

[runic forge]

so i play fortnite and valorant but buff for some reason detects valorant and not fortnite when i am playing it. Need some help!

[shadow wolf]

you cant

directly recorded clips from buff only can be uploaded

[shadow wolf]

yes

[shadow wolf]

#game-status

[shadow wolf]

yes you can

head over to overwolf settings

then overlay and hotkeys

change the key bind near save play

thats it!

[orchid harness]

why no support for valorant swiftplay, its the same thing, if we can have for spike rush, add swiftplay too

[marsh lantern]

i think it is supported

[orchid harness]

nope, i played like 6 games of swiftplay before checking and seeing my challenges didnt make any progress or i didnt get any xp

[marsh lantern]

users said it is supported, check steps below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

check that you have val activated on overwolf settings and follow steps on the bot

[past sorrel]

Yeah I've recorded from buff directly but it won't let me enter the thing

[shadow drum]

when the stock get new things selling?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[shadow drum]

okay thx you

[inland crown]

thank you :D!

[orchid harness]

yea it does all that when its comp/unrated/swiftplay/escalation nothing else, also swiftplay isnt even listed in the supported game modes

[orchid harness]

ngl they should REALLY add a $10 valo card, cause even if you buy 2 $5 ones, it doesnt give fully 1000VP so if you wanted battlepass you can't get it

[marsh lantern]

even if it's not stated there, i believe you can earn xp and points from it

[marsh lantern]

it's out of stock atm

there was 10 and 15

[orchid harness]

mb then cause for me its only showing the $5 one and its out of stock

[west quiver]

GG @orchid harness, you just advanced to level 1!

[rain apex]

Hey, every time I start Buff and try to press "lounge" or press "challenges" I get the following message: A mysterious error occured (Ouch! Seems like Buff had run into a critical error and now restart is needed).... I don't know how to fix the problem and ask for help....
What I have already tried:
A restart of Buff obviously
Reinstalled

Thanks in advance.

[marsh lantern]

try reinstalling following these steps https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[rain apex]

ok

[radiant zealot]

guys i got a 5$ riot code but valorant tells me it's used already

[marsh lantern]

send a ticket #open-a-ticket

was it global?

[radiant zealot]

yes

[marsh lantern]

send a ticket and they'll help you out!

[rain apex]

Buff still dont work

[marsh lantern]

that's weird, send a ticket explaining the issue and the steps you followed with as much details as possible #open-a-ticket

[upper veldt]

are you kidding ?

[west quiver]

GG @upper veldt, you just advanced to level 1!

[marsh lantern]

send a ticket #open-a-ticket

[radiant zealot]

oh i'm not the only one

[marsh lantern]

seems like a general issue, so sorry about it

[radiant zealot]

thanks, i did it 😁

[marsh lantern]

they'll help you both on the ticket!

[rain apex]

that the issue

[marsh lantern]

it's not happening to me, so i don't know what might be causing this. send a ticket and explain them everything - maybe they can give you a solution!

[rain apex]

ok

good bye..have a good day

[smoky pendant]

Jemand#7049 has been warned.

[civic kestrel]

Did you try to restart your computer ?

[rain apex]

Yeah...i have this Problem for Like 3 days ig

[west quiver]

GG @rain apex, you just advanced to level 1!

[upper veldt]

how much time they take usually to respond ?

[marsh lantern]

3-5 business days aprox

[fiery wyvern]

Is buff the highest premium worth it

[marsh lantern]

depends on how much you play, if you can pay it, etc

[opaque wolf]

Unable to verify brawl star account which was linked earlier before buff update.

[fiery wyvern]

Ok so i will be honest with you should i take the highest prenoum and play to get myself a riot giftcard or should i just buy myself 700 buffs with 5dollars + buffs i have now and just buy it

[marsh lantern]

if it was linked before, it should stayed linked

[marsh lantern]

i can't help you with that, that's your decision. check out what's best for you and what you prefer!

[opaque wolf]

But now it showing verify btn ?

[marsh lantern]

if you go at the bottom of "games" tab in mobile app, don't you see the games you have linked? even tho at the top says "verify"

[opaque wolf]

I m getting this

[fossil tartan]

hey i just downloaded, and had a question, whats the convertion of playing a game and getting experience?

[marsh lantern]

play a match, endless should work - weeklies might be bug

[marsh lantern]

that's unknown, depends if you're not AFK and the most you play, more XP you get

[fossil tartan]

@marsh lantern thank you, are there any plans on adding world of warcraft to the weekly challenges?

[marsh lantern]

no info about that, sorry

[fossil tartan]

no problem thank you for the quick response

[opaque wolf]

Thanks let me check

[fiery wyvern]

Does premium automaticly renew?

[proud wasp]

yes!

[fiery wyvern]

If i get 2buffs from unranked in valorant how much will i get with buff highest premium

[civic kestrel]

Is it normal to bug inside a non supported game? For example I played Dead by Daylight - Buff ingame launched and I couldnt close that notification like "Hey buff is running" I couldnt close or interact with it

[inland crown]

are there any promo codes

[marsh lantern]

try using ctrl + tab and then closing the window

[marsh lantern]

no afaik

[opal urchin]

hello i need help with signing in

so im installing the app after like a year

i tried signing in and it says error frozen account

[marsh lantern]

send a ticket #open-a-ticket

[opal urchin]

okayy

[ocean laurel]

It's been six days since the replay doesn't work. I tried everything possible

[marsh lantern]

what do you mean? highlights recording?

[ocean laurel]

yea

;c

[marsh lantern]

give me more details about the issue, please!

[fiery wyvern]

Thanks ali

[ocean laurel]

This icon shows that it is recording. But it doesn't save any videos after the game

[fiery wyvern]

I am premium gangster now

Really big thanks you

[marsh lantern]

go to your pc -> videos -> overwolf -> buff and check if they're there

[ocean laurel]

only shows old videos

[marsh lantern]

that's weird, do you have enough space on your disk?

[ocean laurel]

yea

[coarse remnant]

what can i do if i have a lot of buff points but have no where to spend them because everything is out of stock

[west quiver]

GG @coarse remnant, you just advanced to level 1!

[mellow sluice]

wait xD

and be prepared for when restock happens

[marsh lantern]

have you tried reinstalling?

hm, i'd also try deleting some of those clips/videos and check if it starts recording again

[marsh lantern]

check #870329411986149536

check the market every now and then and, when you're going to buy an item, have your email opened on the background to copy/paste fast the verification code!

good luck, you'll get it!!

[coarse remnant]

well it doesnt even restock its just instant out of stock

idk how ur supposed to get something

[mellow sluice]

it does restock ive gotten several paysafe codes

but you just have to be there the exact minute it restocks

its mostly up to luck

[tacit estuary]

hi
yesterday i redeemed an RP gift card and it said that it was alredy used, i just redeemed a 2nd one and it also says its been used, can i get some help here

[marsh lantern]

send a ticket about both cards #open-a-ticket

[tacit estuary]

i sent one yesterday and i will send another, but i wanted to buy something with the RP and i dont think ill be able to with the time i need to wait for ticket

[marsh lantern]

with 1 ticket is enough tho

more tickets will make that it takes more to take a response

[tacit estuary]

ok thanks for the help
hope they will give replacements

[idle vault]

I have a curious question
How many points do you get from Buff per week?

[west quiver]

GG @wicked osprey, you just advanced to level 1!

[humble plume]

i cant get it

why?

can explain for me

hello ad

[charred crane]

haha

[humble plume]

why i cant got this gift

tf

[manic seal]

Wym

[manic seal]

Its out of stock

[humble plume]

u see just now?

[manic seal]

Yes

[humble plume]

how i get nofication when it ready

[manic seal]

You cant

[humble plume]

its time so hard

[west quiver]

GG @humble plume, you just advanced to level 2!

[humble plume]

i cant control

[manic seal]

Please dont spam gifs on support chat

[tidal stirrup]

does it took too long to reply to my ticket ?

[marsh lantern]

3-5 business days aprox

[tidal stirrup]

okey thnx

[tiny compass]

how can i use pubg mobile redeem code?

[twin kiln]

its Says Minecraft's online but doesn't track any of my matches

[quaint palm]

living in us is too nice it’s always in stock

tragic buồn quá

[noble acorn]

PUBG UC

How to redeem:
Go to : www.midasbuy.com/midasbuy/ot/redeem/pubgm
Sign up to Midasbuy
Verify PUBG user ID
insert the code

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

check #964252567699857448

[worldly sluice]

i finally got 10$ steam card i still cant believe i wasnt expecting it i am so happy right now

[west quiver]

GG @charred crane, you just advanced to level 2!

[hardy hornet]

why is buff not working for PUBG and when will it be fixed ?

[orchid harness]

oh man must be sad

[manic seal]

Nope

[manic seal]

No eta

[steep quartz]

How i can open a ticket

[marsh lantern]

about what? maybe we can help here!

[steep quartz]

About get skin (buff pass 2. Reward)

When i try to get

İt dont

Maybeta cause is i dont play fortnite

[marsh lantern]

this?

[shadow wolf]

That's apex

[steep quartz]

Oh, thanks!

[nova cloak]

hi i downloaded BUFF earlier and now when i try to luach it it dont show, how how to fix?

[chilly kestrel]

were do put in redeem codes?

[fiery wyvern]

What game

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

check those steps

[marsh lantern]

on settings

[proud wasp]

[placid summit]

Bro

Why did they remove the Twitch cards from the shop

[marsh lantern]

now you can only see items redeemable in your region and global

i believe twitch gc were usa only

[placid summit]

I'm in the US tho 💀

[west quiver]

GG @placid summit, you just advanced to level 1!

[marsh lantern]

then maybe they’re just out of stock

[placid summit]

It doesn't even show "Out of Stock"

[marsh lantern]

that’s an api issue

[placid summit]

It's just. Gone. Disappeared.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

you’ll see it again once they’re back on stock!

[placid summit]

Ok

[smoky pendant]

Yousef Elsayed#0001 has been warned.

[copper badge]

I purchased a membership on my phone, and my PC buff says i have a regular account do I have to wait a few hours for it to update on PC or is it for my phone buff app only?

[acoustic plank]

You gotta buy more Steam gift cards to put into the shop, it's ridiculous... been constantly refreshing the page every 5s for like 15 mins at least and I get "sold out"

Tf are there, bots buying them?

[manic seal]

restart overwolf

[manic seal]

nope, high demand

[marble tapir]

I need to speak with a representitive

[compact grail]

i just bought riot RP card. im trying to redeem the code but its used already

what should i do

[manic seal]

what do you need help with

[manic seal]

send a ticket #open-a-ticket

[marble tapir]

Still dont have premium

[compact grail]

wtf is this a scam ?

[noble acorn]

IS BUFF A SCAM?

No. BUFF is not a scam.
BUFF is only asking you to provide your email address which you're already providing to other services like Overwolf, Youtube, Socials etc.
BUFF makes money off of ads and premium subscriptions (premium is NOT mandatory in order to redeem most items on the BUFF market). We will NEVER ask for your credit card or bank information unless you're purchasing a premium subscription - in that case, you will be charged every month until you cancel the subscription in the BUFF app.
BUFF is also 100% safe and it generally shouldn't impact your computer's performance. There's no mining or any sort of malware included with BUFF. If a certain antivirus marks BUFF as a virus - please let us know as it's a false-positive.
If you are claiming that BUFF has scammed you or that BUFF, in general, is a scam - please provide proof to back up your claims, or else you'll most likely end up excluded from our Discord server for spreading misinformation.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[compact grail]

its first card i get

[manic seal]

wym

[marble tapir]

still dont have my money from my double charge

[slow cargo]

Umm I just bought a riot points gift card and it says its already redeemed

[manic seal]

send a ticket #open-a-ticket

[compact grail]

So if its not. why did i get a already redeemed code

[marble tapir]

and help ticket has gone unnoticed

[manic seal]

send a ticket #open-a-ticket

[marble tapir]

i already have

[manic seal]

only way

[manic seal]

probably an error

[acoustic plank]

Do gift cards always get refreshed at 2:30 AM cet?

[west quiver]

GG @acoustic plank, you just advanced to level 4!

[compact grail]

So if i sent a ticket will i get another one or will be told things like * sorry our devs will fix bla bla bla *

[marble tapir]

well its not sufficient and would like to get my money back or the issue resolved because it has been more than a week since i sent the ticket

[manic seal]

you will get refunded

[manic seal]

wait for their answer

[marble tapir]

how long is the wait for a response

[manic seal]

some days

[slow cargo]

Ok I sent a ticket

[ornate skiff]

can you still buy vbucks?

[inland crown]

are there different raffles then these or na

[manic seal]

they are out of stock rn

[manic seal]

these are the only raffles available rn

[inland crown]

ty!

[marsh kettle]

anybody got the routine restart times?

[crude raptor]

My buff account has been frozen

help!?

[torn crater]

In Buff Pass do we get random gift card or, can we choose whichever we want ?

[tired warren]

When I play rocket league buff says fraud error! Please solve.

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Lukskubik#1277 (Normal User)

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by Lukskubik#1277 (Normal User)

[crude raptor]

I don't use multiple accounts and I have been using that for a long time plus I never use vpn 🙂

[magic inlet]

Send a ticket #open-a-ticket

[crude raptor]

okai

[marsh lantern]

steam or amazon

[torn crater]

We can choose form them or no?

[marsh lantern]

you can choose 20$ steam or 20$ amazon.com

[torn crater]

oh ok

[marsh kettle]

buff keeps doing this error after I finish a game, the app just turns into a black square

[marsh lantern]

hm, give it some time to get back to normal. try not to open buff after your games. if not, restart overwolf

[marble pewter]

Hi, does anyone know what to do about this error?

[marsh lantern]

send a ticket #open-a-ticket

[marble pewter]

kk thanks

[limpid delta]

what does this mean and how to fix???

[marsh lantern]

are you using vpn or something like that?

also, what's your region?

[limpid delta]

i have vpn but not connected

my regoin is eygpt

[marsh lantern]

is it possible that you broke ToS?

maybe multiaccount, something like this

anyway, you must send a ticket #open-a-ticket

[limpid delta]

no my first

oh sry i will go send there

i cannt send there?

[marsh lantern]

nop, follow the instructions here -> #open-a-ticket

you'll receive an answer on your email

we don't handle administrative stuff here, sorry!

[twin kiln]

Buff isnt verifying my BrawlStars Account can someone help?

[marsh lantern]

do you see any error?

[twin kiln]

Yes

i have to paste the 'Share Invite' Link right?

[twin kiln]

Error is 'Your Account Cannot be Verified try again'

[marsh lantern]

did you already have an account linked?

[twin kiln]

i did link it but i deleted the game and i reinstalled it now

[marsh lantern]

was it the same account, or another one?

[twin kiln]

Same

[west quiver]

GG @twin kiln, you just advanced to level 4!

[marsh lantern]

then you should be able to earn coins just fine. go to the bottom of "games" tab and check if you see endless challenges for BS

[twin kiln]

BS?

[marsh lantern]

brawl stars

[twin kiln]

oh nvm but i dont earn buffs for weekly challenges endless is getting completed no prob

[marsh lantern]

oh, weeklies are bug atm, so sorry!

[twin kiln]

i see

thank you for the hel

p

[stiff isle]

what does the 2nd screen bonus mean?

[marsh lantern]

it's a bonus you earn for having a second screen on your pc

[stiff isle]

lol oh ok thx

[quartz musk]

is the shop automatically refreshed or i need to open and close it?

[marsh lantern]

you need to refresh it manually - you can change tabs or filters to refresh it

[quartz musk]

tysm

i just checked a second ago if riot gift cards were available, they weren't, i refreshed and they went out of stock in a sec

how am i supposed to buy them? xD

[marsh lantern]

people are quick to buy them, steam and RP cards have a lot of demand

i recommend having your email opened on the background and copy/paste the code quick

also, check #870329411986149536

[quartz musk]

which link?

[west quiver]

GG @quartz musk, you just advanced to level 2!

[marsh lantern]

code* sorry!

[quartz musk]

Wait i didn't understand, what do you mean by having my email opened on the background? why should it be opened?

i've never bought a code

[merry sinew]

hey can someone with high status here help me out a little, just bough riot gift card for 5$, and guess what, when i tried to redeem it it says that the cade has been previously used, so can someone from the buff staff do smth about that, i can provide more info in dm

[delicate rampart]

why does it say my account is frozen? i cannt log in please help

[marsh lantern]

oh, before you buy an item on the marketplace, you'll be sent a verification code that you have to copy/paste on buff app again. that's why i recommend having your email open to copy and paste that code quickly

so you make sure you get your item!

[marsh lantern]

you must send a ticket #open-a-ticket

we don't handle administrative stuff here, sorry!

[marsh lantern]

send a ticket #open-a-ticket

[merry sinew]

ok thank you very much

[hardy estuary]

hello there. its been quite a time i been looking to buy $5 riot card but it just shows just now no matter how quickly i come, is there any suggestion or am missing something?

[wheat jackal]

hello, when is restock of steam gift cards?
i need 5$ one before 29/5 becasue the offer on steam willl go 😭

[magic inlet]

Why does it cost 100 coins on the phone and 10 coins only on the computer ? Some kind of bug

[shadow wolf]

u just have to be fast

check at xx:00 gmt

[inland knot]

hello my account has been frozen since i havent logged on for a long time

how do i unfreeze?

[shadow wolf]

#open-a-ticket

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[shadow wolf]

which raffle?

[magic inlet]

all phone raffles cost one ticket for 100 and on the computer it costs 1 ticket for 10 buff coins #support-en message there you have a screenshot (left is phone and right is PC)

[shadow wolf]

ok will report it

[signal nacelle]

the pubg uc is only for pubg global or pubg korea and bgmi?

[marsh lantern]

hm, it says global, but i don't know if there's any kind of restriction on that matter, sorry

[open geyser]

Hello everyone just noticed an issue started playing Brawl Stars on phone and the reacuring rewards Shows it gives 3 buffs each 5 ranked Wins i only get arround 1.5 and the weekly challenge doesnt Update at all

[marsh lantern]

i think those 3 points are not a fixed amount anymore, and it gives more or less

[narrow forge]

probably a stupid question but does anyone know if the $15 riot gift card is coming back to the buff store?

[west quiver]

GG @narrow forge, you just advanced to level 1!

[open geyser]

Ah okay but what about the tracking of the weekly challenge?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

that's bug atm, sorry

[south musk]

I start overwolf, and League of Legends -> Buff start auto -> i go in TFT Match and then come "Buff Didn't track any matches during this session"... and this every round and thats not track...
any help to fix it? Only in TFT.. all other games worked without problems

[haughty leaf]

hi, what does it mean when I try to log in to my account and it says something with your account is frozen?

[open geyser]

Ah okay

[haughty leaf]

?

[shadow wolf]

#open-a-ticket

[marsh lantern]

try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[south musk]

Dont work...🫤 only Aram, normal, ranked and and but TFT nothing😐

[magic inlet]

Fall Guys - Buff doesn't tracking the end of the game (result) for me sometimes. The beginning of the tracking yes works normally, but the end sometimes doesn't (Fall Guys). I have Overlay Enabled for Game (Fall Guys)

gamemode - everything except solos

[compact shadow]

how do i see the the points history?

[magic inlet]

Click profile -> Go to profile (green) -> Transactions

[crisp shore]

why when I want to buy an item in the marketplace it says that I must have a higher tier in the pass

[marsh kettle]

hello, when was "just now" in terms of last purchase?

[compact shadow]

Thank you so much

[crisp shore]

less than an hour

[wheat jackal]

This is not a race to buy anything from the store, too low restocks are not considered a restock.
i was writing the code sent and voila someone took my steam code, stupid system.
zelos was way better, RIP zelos.

[marsh lantern]

if you think it's bug, send a ticket with your logs and explain the issue with every detail you can #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[marsh kettle]

gotta relate, first time I had to race a code took me at least a week

[west quiver]

GG @marsh kettle, you just advanced to level 1!

[marsh lantern]

less than 1 hour ago

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

play to reach bronze (you can check your level on your profile) and you'll be able to buy

[magic inlet]

By the time I look at the time you wrote this, it sold out 11 minutes ago. You can also check it on your phone and it shows you the time when it sold out in minutes

[magic inlet]

as soon as I send a ticket with logs, they don't write me back at all. And they won't fix the bugs

[smoky pendant]

Xenoroid Prime#8139 has been warned.

[marsh lantern]

you should receive an answer letting you know that they'll take a look at it

you never received that?

[magic inlet]

I did, but I guess you don't have a memory #support-en message

[magic inlet]

They still haven't corrected my bugs that they blew it off. Black screen Rocket league BUFF

[marsh lantern]

hm, you can try sending them again, we don't have that kind of info here, sorry

[magic inlet]

once I text them back about 3 times they won't reply

[slender anvil]

I Get a Frozen Account Not Allowed Exception Error What is the problem?

[shadow wolf]

its happens due to inactivity for a long time

#open-a-ticket

it'll take 7-10 business days

to unfreeze the acc

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#1277 (Normal User)

[lost kraken]

why when i install buff does it just not open? and when i hover over it, it looks like i need to log in but i cant because it just wont open

[ocean sigil]

why did my $5 riot code say "This code has already been redeemed previously."

[manic seal]

Do windows+p and then pc screen only

[manic seal]

Send a ticket #open-a-ticket

[ocean sigil]

for the form do i put my irl name or my buff username

[lost kraken]

thanks ill be sure to try that

[manic seal]

Any

Go with buff name i guess

[ocean sigil]

ok ty

[hot crescent]

Greetings. I've purchased a buff gift card, but when I tried to redeem it I got a message saying that it was already redeemed before.

[ocean sigil]

what category would this fall under

marketplace or billing

or other

[hot crescent]

other

[steep quartz]

Can @proud wasp help about the leap prize?

[nova wasp]

MY ticket stile not answered 6 days passed ?

[proud wasp]

?

if you're talking about the giveaway

you'll get the code tomorrow

just message bonj

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

there, you can see if it's open or solved

[smoky pendant]

olo koala321#3392 was muted.

[shadow wolf]

english please

[uneven widget]

What game modes does buff support in fortnite

[noble acorn]

SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

Summoned by KillSwitch#1653 (Staff)

[shadow wolf]

those are the suppoted modes

[uneven widget]

Thanks

[shadow wolf]

np

[nova wasp]

7 days passed ans stile open without any answer.

i send the log file SS Of error and My balance

İ done everythink they want but htey didnt answer yet.

[marsh lantern]

if it's still open, they'll answer as soon as they can!

you can answer to that same ticket if you see it's needed, but i don't think that helps

[unkempt quartz]

Hello, I wanted to know if the Riot gift card in dollars work in France

[marsh lantern]

yep

[fiery wyvern]

so. i have a question

is there any chance item can restore more times a day then 2

[shadow wolf]

if u mean restock

yes an item can restock multiple times in aday

[fiery wyvern]

yeah sorry for bad english

and thanks for your response mr moderator love you

[next fulcrum]

Is it possible to get buff points refund if I got an used RP code I can't redeem

[unkempt quartz]

@marsh lanternI can never exchange my buff points for cards each time they are more available

[loud siren]

Issue: idk why it says start game not found i cant do missions
Game and Gamemode: valorant unrated
Platform(PC/Mobile): pc
Screenshot:

[marsh lantern]

#info-and-rules please

[loud siren]

can u help me

[marsh lantern]

you have to send a ticket about that situation #open-a-ticket

[loud siren]

.

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

check those steps

[loud siren]

ok

works,ty

[west quiver]

GG @loud siren, you just advanced to level 1!

[harsh flume]

If I boost the server do I get any buff coins or sum or do i get nothing

[soft lynx]

epic games also has a free nitro month

[harsh flume]

thats where i got it from

[tall cape]

Hello.
Buff just charged me twice for one month can I get a refund or get an extra month?

[shadow wolf]

#open-a-ticket

tell them that uve been charged twice

[steep quartz]

Thanks so much 🥰

[marsh kettle]

tryna log in on mobile with discord, I authorize it but the redirect right after is not connecting my app to what I just did

[jade iron]

hey brother my account have been froze can someone do something about it?

[shadow wolf]

#open-a-ticket

it might be due to inactivity for a long time

to unfreeze it , it might take 7-10 business days

[jade iron]

ah is sucks

alright thank you

[shadow wolf]

np

[atomic quail]

hello , i just downloaded buff and was wondering what were the condition to complete cs go mission

[shrewd nymph]

Is there a way to contact support about redeeming an item. I purchased the 5$ riot code but when i put it into the League client it is saying this code has already been redeemed

[proud wasp]

#openm

#open-a-ticket

[shrewd nymph]

Ok i have submitted a ticket

[magic inlet]

I found another bug as soon as I click retry so it doesn't work at all I only have to restart the app

Platform: phone

[slow cargo]

How long does it usually take to reply to a ticket I've submitted?

[proud wasp]

3/4 days

[bleak sleet]

Som1 knows why riot gift card are never availble been waiting for so long to purchace one

[west quiver]

GG @hushed adder, you just advanced to level 1!

[hushed adder]

I'm earning XP's even when I'm not supposed to(5 Kills in CS:GO when in reality I had 0)?!

[marsh lantern]

there’s a lot of demand, check #870329411986149536 and #when_is_next_restock

[marsh lantern]

you can try restarting overwolf

[gaunt wasp]

does buff support swiftplay in valorant?

[fiery wyvern]

Waiting for buff to restore 5€ riot card

[marsh lantern]

i believe it does

[fiery wyvern]

yes it does @gaunt wasp

[eternal chasm]

I haven't used Buff for a long time, and now when I downloaded it again and tried to log in, I was told my account's been frozen.

[rough flint]

when i launch world of warcraft on my laptop, i get hit wiht an invisble overlay that opens up web pages to sponsored content, and then can't play the game

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Do you play in full screen?

[eternal chasm]

how does that work exactly?

[manic seal]

Click on the link of the channel

And fullfill the form

You will receive the answer to your mail

[high token]

I did NOT get the verification email

[acoustic plank]

1 minute ago my ass

Been reloading the page every 5s and it wasn't there 1 minute ago

[marsh kettle]

startin to think they restock 1 card every 4 hours

[high token]

only 4 minute delay 👍

[manic seal]

Out of stock probably

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[dusk pebble]

Hi, I just redeemed a riot code and It says that it has been already redeemed

[manic seal]

Send a ticket #open-a-ticket

[dawn slate]

why does the already redeemed thing happen tho

[rough flint]

yeah fullscreen windowed, but htats how i playa pex and dont have this issue

[old vigil]

hey buff wont open in fullscreen for me so I can't sign in

is this a pc thing or buff idk

[bright shoal]

Is heartstone actually online?

It doesn't look like it is tracking

[urban mulch]

https://overwolf.github.io/docs/status/all

go check

if i use the premium elite 1 day

can i buy stuff using the cheaper prices?

[manic seal]

mm maybe the game is not compatible at all with overwolf. You can try reinstalling overwolf and buff

[manic seal]

its not an app that works on full screen. I dont know what do you mean

[manic seal]

#game-status says thats online , so it should be working fine

[manic seal]

yes

[urban mulch]

ty

[rough flint]

That's the weird thing, no issues when I use it on my desktop but installed it onto my laptop and it's been an issue every day except when I get lucky and can close it

[subtle solstice]

Why weekly tasks are not progressing in mobile

[charred crane]

Hi why does it seems that redeeming codes are always out of stock? Can I get an assistance about getting one?

[manic seal]

what kind of assistance do you need

[manic seal]

they are bug

[charred crane]

Like to get my points converted to codes :3

[shadow wolf]

if its out of stock, u gotta wait till it restocks

[charred crane]

Does it have a specific hours of restock? I've been trying to get a hold on that restock time but with no luck

[shadow wolf]

try at xx:00 GMT

[vale jacinth]

Hallo Everyone

[shadow wolf]

hello

do you need help with something?

[vale jacinth]

i haven't used this account for 2-3 years i think

[shadow wolf]

due to inactivity its frozen

#open-a-ticket