#support-en
1 messages · Page 238 of 1
so why do you allow it in the first place
tell me wtf is this
you can understand what's bad and what's good although there wouldn'T be any rules
it's not about allowing
it's about "not" preventing
so where is the line then?
it's stated on ToS that they can ban an account if they see fit (if they think it was abusive), or maybe it was a bug - you must wait for them to review your case and give you an answer
.
☝️
i have read a tos today and i didnt see a thing about it
TERMINATION AND/OR SUSPENSION OF YOUR PROFILE; INACTIVE ACCOUNT - read that part, please
Sure give me a while
You agree and acknowledge that BUFF may suspend or terminate your access to the BUFF Service at any time, with or without cause, subject to you being able to redeem your BUFF points (if any), in case of termination by us without cause.
"with or without cause"
so as long as u make profit and not the customer
thats whats "good and "bad?
ahaha
abusing means that if you calculate right and buy the 30% boosts that you make more coins in that one week than u spend on it?
Yeah let's buy 300 boosts
send 300 verification code to your email
take your time and confirm purchase 300 times
so in the end if there will be ban for no reason i will be able to spend my buffs. But the reason has been told - violating tos - in the tos i didn't break any rule as far as i can see. If i'm wrong correct me.
but
noone told that is abuse - i used it
😄
around 700
there is need
i bought one for 300 and like 5-10 for 30
i had 4k in the begining
see
see what
man
and still insist ban has no reason
abuse or not - i didnt break any rule
Yes
How did he get 21k from 4k then

Think about it
even if you have all paid subscriptions
Simply buff made a mistake by letting those coin boosters stack and not limit them to an account
you can't earn 17k in less than 7 days
but he also spend buffcoins for buying so many boosts
yes, it's indeed not balanced and was being tested
I understand that it's not written anywhere
But after a point
no
you should understand, "this might be an abuse"
you draw no line
GG @mellow crow, you just advanced to level 2!
you can't just say the rules and make em up
so there is no point
Alright, no rule
i didnt violate tos
BUFF can still ban without reason
yes
and that's in the ToS
ok fine then, do we get the money back then?
for last month premium elite and gamepass?
Wdym
I think so
You agree and acknowledge that BUFF may suspend or terminate your access to the BUFF Service at any time, with or without cause, subject to you being able to redeem your BUFF points (if any), in case of termination by us without cause.
No idea what that exactly means
but i know
ban without a reason - i can use my leftovers
ban with a reason - i will try to retrieve my account because the reason will be probably incorrect or wrong
look i will just wait for answer 5-7 days from now so to the next friday
hello can anyone help me with my account got frozen ?
what's the error
It says that Your account has been frozen please contact...
#open-a-ticket send a ticket
I think it's the same
I think it's covered already
I don't know about that part you shared
that you might be able to use your coins
but the ban is covered here:
"BUFF may terminate your use of the BUFF Service and/or suspend your Profile if BUFF believes, at its sole discretion, that one (or more) of the following events have occurred: (i) there is a threat to the security or the integrity of your Profile, our network or our servers; (ii) you have violated these Terms of Use and/or Additional Terms; (iii) we are required to do so by any competent authority and/or by law. Upon termination, you may no longer access (or attempt to access) the BUFF Service."
"(i) there is a threat to the security or the integrity of your Profile"
🤔 Or that means something else
you know what
let's just leave it, no point. I will get my answer in some days and we will see
i respect you as support and we make nothing burger there
👍
I understand it makes no sense that there wasn't any sign that it can't be abused or bought too many
Hello!
I just bought a 10$ steam gift card and got nothing, in the mail it says "null" instead of the key and in the application it just says that there was a fatal error every time i try to look at my gift card in the inventory, can someone help?
send a ticket #open-a-ticket it's bugged
thanks 🙂
so why does my buff coins automatically update on my phone but not on my pc as in when i gain buff coins on my phone it immediately shows the new number but on pc i have to restart buff to get it to show the correct number
hello any support ? my account got frozen error cant login
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
sao i bought the 15$ riot code
and im trying to redeem it and it says it isn't redeem able in my rigion?
even tho the other codes i bought was the same type
and i redeemed them and had no issue
what could be the problem?
Where are you from
how do i get progress for blitz
so the code doesn't work and you're from the EU?
yes
send a ticket #open-a-ticket
it's about code, so I guess Other
Other or marketplace
Wdym ?
in my minecraft chalanges i need to play 20 games of blitz iv done 2 and no progress
yeah what the problem play games Blitz (no duel)
When will we get them
ok
??
It's Inventory ?
Check your email if you don't have the code
how long it takes to get an reply?
I did not receive the message
take 3-5 business days
ty
You didn't get a congratulatory email from the Buff ?
Opps please I mistakenly typed the form it is already for filling frozen acc
Wait, wait. So you're from Asia pacific region?
hello, I bought 3 tickets and the points were deducted, but I did not receive the tickets
restart overwolf
Hey I used old clash of clan id in Buff. But I don't have that account anymore.and I am not getting any point from the new account of clash of clan. How can I change my clash of clan account from buff.pls help
GG @granite bone, you just advanced to level 1!
You can't change
Have they removed game codes? I don't see any new game codes and even if i do they are always sold out.
there are just like 5 games.
i know about that
the market place is just empty. Not like what it used to have.
or is is due to me having in sufficient balance?
Hi team, may I know why did my account stated as frozen in Buff?
I tried to login using my Google but it appeared as this error
when was the last time you logged in
I guess last year...maybe?
which is why your account was frozen for inactivity
I have submit the ticket. Will I received any email if the account has been unfreeze?
yeah take 3-5 business days + 7 days to complete the form
@warm cipher check these steps
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
don’t open a ticket for this pls
@warm cipher check above - don’t open more premium request tickets for buff related questions, please
my account has been frozen since i tried to log in for the first time in a long time about a month ago, ive read that it will take a few days for it to get unfrozen but its been a month and its still frozen
help
pls
You had a ticket and you got an answer ?
website
and you got a reply or not within 3-5 days ?
wait 3-5 business days
take 3-5 business days + 7 days to complete the form
3-5 business days for what and then the other 7 days to do what
GG @sly bronze, you just advanced to level 1!
7 days to unfreeze and 3-5 to get answer?
for filling the moulder on unfrozen account
if your account was frozen due to inactivity, you’ll receive a form to complete - that can take up to 7 days, could be less
yep maximum
my points are not coming what should i do
also, is your balance not updating or aren’t you earning points from playing?
i actived 14 days premium but it didnt work can u help me?
hello my acount has been frozen i havent done anything in app for a long time how do i fix it
Restart Overwolf
can i use buff on my pc and play a game on ps4
Nope
I mean if you mean to earn points
yeah
but if i play a game can i use thoose points to buy something for another game
You can use buff points to get items on the marketplace
Marketplace has stuff to get on different games
ok thanks
i need a supporter i bought the apple itunes 10$ but when i will open it to get the code its a error
i live in iraq but it doesn't matter because the 10$ and the %4 riot code worked and i got my valorant points but this code 15$ it isn't redeeming but it's the same type of card and i can show that
you can see from the description that they are the same so 10 worked but 15 didnt
RIOT ACCESS CODES IN BR AND AP
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
they have the same description
sorry this is a clear one look it';s global also
same description as the 15$
okay so wait for the answer that's all for me
which server do you play in?
eu servers
and those giftcards don't work?
the 10$ and 5$ reiot code worked and before two days i redeemed a 10$ riot code which worked so today i bought the 15$ and it didn't work
and what confuses more is that the 10$ and 15$ has the same description
what did it say? what error
did you send a ticket to buff?
i did
you can also try contacting riot, just to see what's going on
i will do
screenshot the error when u try to redeem the code (screenshot of entire screen) and upload it in your ticket
i already sent a ticket when they reply can i do that?
you should have gotten an email about your ticket
you can reply via mail and post the image there
eh you'll be asked to upload everything thats missing so dont worry too much about it
this one?
just send them the ticket you sent today and send them the evidence (screenshot)
i am sending them a purchase i made 2 days ago and i will send them one today when it's giving the eeror
Hypixel detection not working?
k
do you follow all these steps? -> #964252567699857448
the rules are
kind of
really really annoying
but ok
Also, is 1.19.4/latest minecraft supported?
i don't think so, you can try and tell here if it worked tho
you can't play two sessions at the same time tho
only 1 session if it's going to be tracked by buff
Oh, I see
For minecraft, buff should become a mod
It's a lot more efficient
Hi buff Im having a problem where the other week I purchased premium for 14 days
and a purchased multiple of them so today it expired and i wanted to use another one
But it doesnt work
do you see any error?
it says that because that's the day you acquired it
restart overwolf and check if you're premium
Yh i had to task manager it
But i used 2 of them
Anything I can do about it to get them back ?
My account frozen I send a ticket when can I log in my accont?
they're probably already in use
But it doesnt stack right?
GG @teal relic, you just advanced to level 2!
i don't have that info, sorry
how can I become a top member
Helping a lot
ait. I'll be on it frm now
My acount has Been Frozen when Will it be un frozen
did you send a ticket?
No why
Ok thanks
My main account is frozen and it will take like a week to unfroze it, so i decided to make a new one and my buff is bugged or smth, it shows me only this, the entire time its just loading or smth and i dont know whats wrong
restart overwolf, but you should know that multiaccount is against ToS
yea, i have thought abt that
i wanted to make a new account, then delete the old one when its unfrozen
i did that already, like 5 times
still bugged, well ig i just delete the account and wait for the unfreeze
can i get the premium elite role here if i purchase the premium elite for 3 days with buff points?
I think you can
U will have the role for 3 days tho
oh i see
i though i could get the role permanently lol
Any mods or admins know?
can i get gold coins without premium?
coins are the same for everyone
the price you see in golden is just the price for premium users
green price is for regular users, but coins are the same
and can i get premium for free somehow?
i think you can buy it in the market
or getting it from the battlepass
Can i make the coins if I play on geforce now not on the normal steam?
where can i see the full challange criteria? Im looking at league quests
nope
it ends with "during the week"
how to remove the thing from cr into the coc
wdym?
unverified clash royal
you have to verify your CR account
It is already verified but i want to use another acc to verified
you can only have 1 account verified
the only solution is a new buff acc
multiaccount is banneable
i wouldn't do that
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
and whats the use of the buff coins on discord?
Bad sides of having large resolutions xD
There's no different coins
they are all same
they use different colors to state premium prices
so if i have 2000 buff and i bought premuim so i have 2000 orange buffs?
so whats the use of the buff coins in discord ?
If you don't see the dot
it's either you need to go to doctor for your eyes or your resolution is too big 😬 I want such a monitor too
😄
What makes you think it should have a use on Discord 
idk because theres alot of them that they have them
even tho i played like 2 hours of rocket league
Perhaps you reached daily limit 
hmm yes
the chalenge is to play for 150 minutes
but the daily limit is 72 minutes
good design
you can play as many minutes as you want, there's no limit
there's a coin limit, not a minute limit
i have a question tht is kinda dumb
There are no dumb questions
is it allowed to use vpns to get rewards from other countries (global ones)
nope
vpn is not allowed
got it
Capitalism
Hello, why my Buff dont start when i start League Of legend ?
read #949222789506797648
Thx
My account was frozen and I asked for help. I was sent password reset code but it doesn't work
If you have account frozen look #949222789506797648 1.
Am I send ticket?
GG @edgy ivy, you just advanced to level 1!
wait for the answer take 3-5 business days + 7 days to complete the form
If a riot access code is 1200 for regular price and 800 for premium, can't I just buy premium 7 days for 250 coins and and buy the code in premium so it only costs 1050?
If you buy the premium in marketplace it will only cost you 800 buff coin
So isn’t it just better to buy premium and buy the riot acces code?
it's up to you
I need help because my account is blocked. Because I haven't used it for a long time. What can I do now to be able to use it again?
yeah, ive been doing that
and premium just gives more buff points
its better
is anyone else not seeing how much buffs they are getting
its just stuck on the same number
How can I claim my best plays reward on my phone? And if I cant what I need to do to claim it on my computer
okay
hey any moderator i can talk to?
Just say it here, someone will answer you
so i was collecting some battlepass reward when buff froze and then they logged me out and said multiple account fraud
Alright, whats wrong
How many accounts did you open
If its 1 only, send a ticket to ask about it
so it only happened after i open my friends to do his wheel thing
that’s the problem then
your friend’s account is not yours and that’s why it’s frozen now
hello my friends trying to open account and its says verify your email than you can login but there is no verify email in email can someone help?
did you check spam?
yes
well both accounts seem to be frozen
that seems normal if you use another account in your computer, now send a ticket and wait for an answer
did you log in with email and password?
do you use that same email on google or discord?
How can I claim my best plays reward on my phone? And if I cant what I need to do to claim it on my computer
i believe it’s automatic
Someone ping me when support becomes effective
?
what did you need
english pls, i don’t speak turkish
Why it’s not claiming
GG @ashen flicker, you just advanced to level 2!
Can’t go to the next challenge
play another match of the same game and it should work
depends on how much you play and if you activate any boost
Lets say daily
there’s no way to know, you’re the one who’s going to know that the best
also count challenges, free spin roulette, etc
It's not gonna take extremely long right
don’t think so
thank you for the help
.
Time to explain for the millionth time
I sent a support ticket, waited for a week nothing haopened ticket was closed, asked here they said send another ticket
I did
Waites 7 days
Nothing haopened
Im giving uo at this point
what’s the ticket about?
Unfreeze acc
@marsh lantern Hey uh how did i get 2 random tickets suddenly
was it frozen due to inactivity?
probably from the battlepass, also #info-and-rules pls
it gives you more chances, but it does not guarantee you’ll win
more tickets = more chance to win
but not guaranteed
can i write you in dm?
i dont usually read dm, so it’s better here pls
what happens when the raffle ends
GG @somber furnace, you just advanced to level 1!
you can see the winner in raffle history
if you win a giftcard, it’ll appear on your inventory afaik
do i lose a ticket every 4 hours?
you don’t lose tickets
unless you use them ofc
they remain in your account until you use them
so my friends try to open account and says we send you verifiaction link in email but there is not mail like verification so what should i do?
GG @tame stream, you just advanced to level 1!
i lose the ticket right?
yep, if you use the ticket but you don’t win, you lose the ticket - same thing if you win
i see
and you’re checking spam, right?
np, enjoy the app!
does anyone know how to redeem promo codes for buffs? I got an email for one and it says to go to the lounge and look for the promo code button but I don’t see it
on your settings
yes
do you use the same email on google or discord?
@/Ali yea I use the same email for discord and buff if that’s what you’re asking
try restarting overwolf and log in again
ty for the answer:D
Hello, so i was practicing for when the shop resets and i got sent 3emails.Now its blocked because i send too many reqests and i wanted to know if its gonna unblock anytime soon since the reset is in less than an hour?
10-20 min
i think its 5
but
wait more just in case
okay thanks for the fast answer have a good night
ive been trying to redeem doordash $10 and just keep getting errors
which error
is buff compatible with tlaucher version of minecraft?
my friend cant buy real minecraft so he wanted to ask if it works with tl
It doesn't work I'm pretty sure
GG @charred crane, you just advanced to level 1!
Only regular minecraft launcher works which excludes clients and stuff like that
well... sed news for him
yup
why did i lose half my buffs (i did not buy tickets)
So I tried to do this for buffs and it never worked even when I made over 500 points
How do I get my points?
Check #964252567699857448
Send ss of the transaction history
Shows as completed
?
👍🏻
Hi
Who can i see me history
I keep clicking earn but it doesn't give me my points, and it doesn't show anything about being/not being completed
I logged in and everything
its on pc or mobile
mobile
transaction history?
tap on reward status
3 lines on the left
doesn't say anything abt reward status
where do i find that
on your profile on buff
Ok nvm i somehow bought tickets
@manic seal What do I do then?
what does it say
GG @charred crane, you just advanced to level 2!
mmmm you access from the buff app on mobile right?
yeah
can you roll 1000 buffs from spins for free?
mm as i can see android has another offerwall now
on "my points" doesnt show anything?
whats that
item that shows on the bp
which
lv 50
does the golden spin always give 1k
oh.
Not anything about buff, just my sj points
mm
i mean thats the offerwall?
of the tasks on buff
when you click\
on see tasks
thats the window?
no
oh mb
Doesn't show anything here
I'm well over the 500 required but says it's still on going
Click on request support and fullfill the form
Will we be able to make progress on the buff battle pass with mobile at some point?
no info when
You guys changed the affiliate system, it doesn't let you redeem the balance and so on and so on, and people who believe in the app and act like an idiot.. .. right?
So I got the Buff app, but I can't log into it with my discord, given that's what I used to login on my laptop
It even says successful authorization, but I'm still not logged in
try with email and password. recover your password first
I don't think my Buff is updating. I have overlays enabled, and not only did the post-match Buff not get added to my account, I also have spun the wheel twice and completed a 10 Buff challenge with none of it seeming to add to my total
does buff points apply on cod warzone 2.0?
not receiving verification email edit: got it
I don't think
;-;
did you check spam?
anyone know why this happened?
when was the last time you used buff?
also, #949222789506797648
does practice mode or co op vs ai in league count on buff?
nope
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Is the complete task having some issue coz I can't open it . It just loading
I Need a Supporter i boughz the iTunes 10€ But when i will Open for getting the Code it gives a error
service might be down atm
what error?
Idk there is Error pls Report it to Support
@marsh lantern it's happing everyday not onces
could you send screenshot?
I am not at home But my mobile App is Not working to
it loads fine to me, try changing your network
like using mobile data or another wifi
I tried
do i only get battlepass points for playing the game
GG @somber furnace, you just advanced to level 2!
were your points deducted from the purchase?
That also but result was same
Yes
yes, you get XP from playing
did you try reinstalling?
And i have it in inventory But when i open it says Error
send a ticket #open-a-ticket
Yes for 3 times
Is there any solution
I have one more que is anyone there
where are you from?
ask the question and someone will answer as soon as they can
I am from india
How can I enter in best play competition
im saying is it the only thing i get from playing
Means how to upload a video
GG @hollow thicket, you just advanced to level 1!
I am from India
go to buff app -> click on "best plays" -> click on "enter" -> submit your past week's highlights (recorded with buff) -> click on "submit your play"
maybe there are no offers atm for your region
you have supported games and time-based games - you can win points and XP from supported games, and you can only win XP from time-based games
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
oh ok
Do I needto record it from buff only to upload it
yes, you must record them with buff
Bcoz i have lots video record trn
if they're not recorded with buff, you can't upload them, sorry
Ohk that fine I will that in my mind before playing next time
But please solve this problem of mine
maybe there are no offers available atm for your region - but i'd keep trying changing networks, might even reinstall
it works for me, but i have ios so i can't tell you about android, sorry
Ohk ohk fine
Maybe on the computer its automatic but I didn't get in my phone and I can check ny computer rn
Like a year ago
it's probably frozen due to inactivity then, send a ticket #open-a-ticket
Oh i didnt know it would get locked for that
it was a one time thing yes
Guys, did any one know anything about razer gold 5$ card ??
I haven't see it for a long time.
probably out of stock
for 4 months ?
it could be
sad , do you know how many Valorant Points does the 15$ riot access code global card give me ?
GG @floral meadow, you just advanced to level 4!
it depends on your country
Egypt
but you should be able to check it in your game
just go to the marketplace and pretend you're going to buy VP, and see check the one who matches with 15$
thats the vp you'll get
ok ty

Will there be steam wallets for normal coins (not for premium coins) ?
GG @earnest walrus, you just advanced to level 2!
that's the plan
it doesn't work if i click i forgot my password it sends a code than i can change password but when i try log in it says you can't first verify your mail
you'll need to open a ticket so that someone from the support verifies your account
the verify link didn't work or you didn't get it?
I've hit the daily limit of 30 buff points quite a few times before, does upgrading to premium increase the daily limit or does it stay the same ?
nope
limit is the same for everyone
have in mind that boosts and challenges don't count for the limit
Also will the rewards for weekly challenges increase when you upgrade to premium or is that the same as well
that's also the same, but you'll have access to the daily premium challenge which gives you 5 points
Alr thanks
I tried to download Buff today and it says windows insider not supported could anyone please help
Overwolf does not officially support Windows 11 Insider program because it can cause you to get banned in some games (so far, there were confirmed cases of people getting banned in Warzone after using Overwolf, there could be more games where you can be affected but no one knows for sure).
If you still wish to use Overwolf on an Insider version of Windows 11 (we strongly advise against it though!) you can check out the following website, the instructions are at the bottom: https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal
so what should i do ?
read message below that
i didn't get it
so i need to open ticket?
yes
why did they change the Roblox to premium only
or its just been absent in the market
probably the item for all users is out of stock
guys i have problem cant make account with everysingle way ..
stucks at this loading bar
the task section keeps loading, any help?
me too ...
F
service might be down atm
alr... will let you know if it happens later on too
I wish account creation was in website not in the overwolf ...
I have buff on my pc and when I start it it’s loading forever, what can I do?
try changing your network, using mobile hotspot or another wifi - also restart overwolf
Hello, I have been on this page for a long time
I have my account freezed what can I do to unfreeze it faster other solution than sending the name of the profile and the email
What is wrong
؟
is there no one
????
It took a very long time
Try reinstall
I tested it several times and it is the same
You're earning some buff coins
You have ended the game?
yeah
And when you open it now, it gives you the same problem?
giftcards gone in 2 seconds as always
and no receiving any buff points
check your transactions to see if you got points please
can anyone help iam trying to buy valorant gift card and it always have been out of stock i always chech when buff restock any advice so i can get it ?
xxd
its always out of stock
everyone just atacks them
check #870329411986149536
if you are lucky you get it
you must be quick tho, there’s a lot of demand
i keep trying but not fast enough ..
splitscreen?
have your email open on the background and be quick to copy/paste the verification code
ok will try
i have something to ask
go on
what time is 5 dollar riot access code global stock
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
GG @remote parrot, you just advanced to level 3!
I got 15$ Riot access code global. But I can't redeem it in Valorant store. It's showing It's not redeemable in my region
what's your region?
Asia
did you read the item's description?
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
help! i am not getting email for accoutn verification what should i do?
did you check spam ?
ya i did
Hello, my account is frozen. how do I unfreeze it?
mean ticket ?
take 3-5 business days + 7 days to complete the form
nop must wait for the answer
cause ive been using it for a year maybe
then I left the country without the pc
and im back today
because your account has been frozen for your inactivity
plz help it is same for me l also i am getting the frozen account although i just registered and this is my first time logging in
So your account has been frozen ?
ya
if i get premium for 7 days will i be able to use the premium price?
but why did my account got frozen?
I don't know if you used VPN, multiaccount or inactivity
hmm
GG @verbal kestrel, you just advanced to level 1!
so cant i just use another account?
multiaccount are banned in BUFF
ow
how do i unfreeze my account?
what happend your account ?
would i be able to get buff coins while playing cracked minecraft?
not if you have a frozen account
ok
WHY IS MY ACCOUNT FROZEN?
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
i submitted the form
take 7 days (max) to complete the form
so after completing the form i would be able to login?
you’ll have to wait up to 7 days
ok
is there a chance that it can take less time then 7 day
hello
ok
Any question ?
how can i be known that my account is unfrozen?
I got a steam dollar code from the buff. Can I exchange it for Turkish currency?
i cant use
you don't have to change currency and it depends on whether the code works for you
unfortunately theres no confirmation email atm 
what should i do to use
ow so can i keep trying to login every day?
it's possible you can try
ok thank you for answering my questions
so the code doesn't work so what steam wallet did you buy
The buff app on mobile is locked into an orientation when you open it
$10 steam wallet code
When i open it on landscape its locked into landscape
classic global premium ?
Even tho i want it to be in portrait
classic and global
GG @gloomy cape, you just advanced to level 1!
If I open a broadcast and show you
please feel free to read the description I just sent you
You cannot use this gift card for hosting if the currency field of the code is different from the region by usage. If this is the case, please return the purchase code to the place of purchase.
steam says so
and why probably because it says it doesn't work for Turkey
It literally say it doesnt work in turkey
So even if it wasnt used yet u still cant use it in turkey
yes
Hi can someone help me ? I download buff app on Overwolf, I created my account etc.. and when I want to use the app, it kept asking me for my nickname.. I write it but it is stuck on this screen for unlimited time... I sent u a photo to illustrate it. Can someone have a solution ?
as u can see, the tracking game is working below the nickname window but i'm stuck with this
and have you tried restarting Overwolf?
Try reinstall Overwolf
okay I'll try
API MARKET ISSUE
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
so tonight it will restock?
GG @lean tinsel, you just advanced to level 4!
and do you know how much is 10$ vp?
950 + 50 bonus so 1000 or 1001
nobody knows
it works than u 🙏
i got kills in fortnight but buff didint track it
Help???
Multiacc it is forbidden
When
I had two acc for like a year
Why now
I had 2400 buff on that
Was waiting for the 10$ riot card
how do i claim my riot card?
Any help??
you only have to have 1 account, not more
send a ticket #open-a-ticket
because Buff doesn't want it
At least let me redeem my points that I got
Or transfer
i mean how much buff coins
and ik they restock every 12 hours
buff sets it as he wishes last time it was worth 2000 buff coins premium / 2400 buff coins
it was 2000 for premium and 2400 for regular users
i could be wrong tho
they’re out of stock atm
can you explain to him why he can't have two buff accounts? @ashen flicker
why not
it’s against rules
system might have detected it now or something
i don’t know if you can transfer points, send a ticket and they’ll tell you the next steps
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
2400 is for 25$ premium
that’s new and it’s for 15$ premium
ok
last time i saw 10$, like a week ago, those were the prices
can i buy premium from the shop and then buy with premium price
yes
last seen 2 days ago 😉
Bruh then why ban it now after I spent a long time on it
Should have given me a warning message or something
Both of my account are banned btw
So what now I can’t use buff anymore?
it’s probably an automatic system
explain the issue and they’ll tell you more info
I did
i hope it showes up tonight
good luck!
how fast do i need to be
15 sec
very quick, i recommend you have your email open on the background and copy paste the code quickly
until the stock is sold out is always about 15-20 sec
which item are you trying to buy?
remember that 10$ RP were 2400 for regular users
10$ buff
oh but if you’re premium it should be enough
yep
it just wierd it s not showing up
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
it depends on when you want to use it
when i buy it i dont need to use it right away?
because night market ends in 13 days
nop
you have it on your inventory
you can whenever you want
and activate it when you want
How much vp i get when i buy this riot $5 acces code?
475 VP
it same in every server?
do i need to keep refreshing shop or it will show up by itself
yes
$/€ yes
do i need to exit and enter or just have it open until it showes up
Yes, you have to renew it if you want some cards
Example go to the challenge and then back to the marketplace
But bro at least I want my main account back because it I had 10000 buff points on it spent too much time on it just to banned like bro 💔
Can you wait for an answer?
play games long
I’m crying rn
GG @ashen flicker, you just advanced to level 3!
Unfortunately, there's nothing we can do about it. Wait for an answer 🤷♂️ 
How long does it usually take for them to reply to a ticket
for what ?
I bought a gift card but never got a verification email but my purchase went through
buff shop or buff marketplace ?
Buff shop
does this mean everytime they restock it will work or just they will fix it
how do i claim this?
Congrats
wait for Admin's reply you will get the code in DM
and you bought the card this site ? https://shop.buff.game/
i can't login, it says my account is frozen
what happend your account ?
idk, i used to use it like 2 years ago for val
then i deleted it and now i want to redownload it for ow2 and i can't seem to log in
hmm that's the problem with your inactivity
why does my challanges not count
What game doesn't count you challenge and earn some buff coins ?
GG @sand saddle, you just advanced to level 1!
mobs2r#2545 has been warned.
Have you contacted this support at all? https://shop.buff.game/pages/contact
Yeah twice
i haven't collected limit of 50 buffs a day and i played coc and claimed rewards and when i checked my todays earning...its saying 0 kindly help me
@marsh lantern feel free to read my DM, didn't mean to ruffle any feathers. I have used BUFF lots, it isn't like my post was just some shill, it was a genuine question.
#info-and-rules 3. and 4.
Right cool, but my message was deleted & I don't really understand why.
read rules
I have, it was a question about integrating BUFF properly with the game, not an advertisement. Our game (which I won't mention bc I guess that is sacrilege) already works with BUFF since it is based on Source SDK 2013, it registers as HL2: DM. My simple question was: can we fix the name on it? Only posted the name because well if I post the game you get the name of the game. 🤣
we dont handle administrative stuff here
Okay, well I just want to say our game (which I won't mention) already works with BUFF & isn't monetized. I am a volunteer developer, I have nothing at all I have nothing to gain from posting about it, just wanted to see if it was possible to have a service I already use pretty much already day change the name of our game in the app. That's all.