support-en

[sinful rover]

im not actually recieveing the buff points that i got from the match or the spins

can anyone help

[frosty nest]

You are getting

restart buff

[sinful rover]

my buff points have been stuck obn 280.63 for like a couple weeks

i have

[frosty nest]

Not really possible

It's likely that you can't remember the last value 😄

[sinful rover]

bro it was on 280.63 before my spin just now, and i got 3 points

uh, i just restarted buff again

it worked

sry

[lethal burrow]

bruh. I bought the premium elite subscription and didn't receive it so I made a ticket then they gave me the wrong subscription so I made another ticket telling them I received the wrong subscription and now I don't have a subscription at all and I've paid for 2 months worth of Premium Elite. Honestly one of the worse experiences I've ever had with a "business"

[west quiver]

GG @lethal burrow, you just advanced to level 2!

[frosty nest]

Well, I understand your pain but it will be fixed eventually

[lethal burrow]

we shall see

[rich token]

when i try to collect my buff coins, it is wasted and I don't get the coins what do i do?
EX: spinning for buff coins and not getting them

[charred cape]

will they have more stock of gift cards in the store during summer

because it is literally impossible to get one rn

[manic seal]

send ss of the transaction history

[rich token]

?

[manic seal]

its summer already

[charred cape]

for eu it is spring

[manic seal]

but they always try to add more cards

[manic seal]

screenshot of the transaction history

[sinful rover]

same thing just happened to me, close buff completely and restart

[rich token]

nvm buff just froze

[green loom]

i cant unfreeze my account

how do i do it

[manic seal]

you cant, only buff developers can

and if you want to ask them to, send a ticket #open-a-ticket

[green loom]

ok thanks

ok i just sent one

[magic inlet]

Hi Mico can I ask will still need BUFF support want my log?

[manic seal]

for?

[magic inlet]

I sent them the log, but I'm still waiting for a reply do you think I can delete it now log?

[manic seal]

i cant understand at all, since i dont know the issue... but if you sent the log, yea you can delete it

[magic inlet]

mean file log

[manic seal]

i know what that mean, but the reason of the ticket, but i guess it doesnt matter. Yes delete it.

[magic inlet]

okay thanks

[charred cape]

What are the chances of getting a steam or valorant gift card?

[manic seal]

not calculable

[drowsy rain]

Can we write names on certificates?

[knotty hamlet]

How do I connect my fortnite account

There is no button

[manic seal]

wym

send a ticket #open-a-ticket

[manic seal]

you dont need to connect accounts

[knotty hamlet]

How do they know how you placed?

[drowsy rain]

Like I wanna put my friend's name on it

[manic seal]

it detects your game locally

any

[manic seal]

which certificate

[drowsy rain]

Like the one when you buy ''plant a tree'' or you know 10kg carbon offset

[manic seal]

oh. it uses your buff name i believe

no way to change it

[nocturne bough]

i asked the what are the rewards not what games are supported..

[drowsy rain]

Oh that sucks

[manic seal]

points and xp for the bp

[nocturne bough]

okay thank you

[mild glacier]

hi, how can i see my promo code to share with the friend that i invite in buff?

[livid garden]

hello my buff account is frozen it says what is the reason

[uncut onyx]

Send a ticket #open-a-ticket

[uncut onyx]

Reason might be inactivity

[chilly kestrel]

why is the raffles stuck in a loading screen

[west quiver]

GG @chilly kestrel, you just advanced to level 3!

[compact grail]

Hello. I have 2 raffles tickets. When i choose 2 in choose quantity i see 200 buffs points. Does this mean that i have to pay 100 buff point for each raffles ticket even when i have them ? Is this even where i join raffles from Or i buy the tickets from there ?

??

[plush cradle]

That option you encountered is used to buy raffle tickets (100 buff points each), for Premium users it's 50 buff points each if I'm not wrong.

[compact grail]

Oh ok thanks. But how can i join raffles ? There is no raffles to join

When is next raffle ??

[manic seal]

no info

[fallow badger]

has anyone got the razor headset?

[west quiver]

GG @fallow badger, you just advanced to level 3!

[quick gazelle]

hello my account frozen can anyone help

[manic seal]

send a ticket #open-a-ticket

[rose quartz]

me to

[remote crater]

How to unfreeze my account

[smoky pendant]

austin999#7464 has been warned.

[manic seal]

please use #off-topic-english to chat

[late flower]

I don’t see the link in my email to verify.

[manic seal]

check spam

[late flower]

I did, I see the email but there’s no link

[grand tapir]

did they remove the root gift card out of the mobile loot boxes

[manic seal]

its not in the image so probably

[manic seal]

you got the mail of confirmation but there is not link?

[grand tapir]

alr

[charred crane]

Can I turn off verification when purchasing ?

[west quiver]

GG @charred crane, you just advanced to level 1!

[manic seal]

nope

[smoky pendant]

Seven.#9272 has been warned.

[blissful rain]

can i get buff points while playing geforce fortnite (i have the application on my laptop and buff as well but its a bad one)

[manic seal]

nope

[late flower]

Yes

It says verify email with a arrow but I click it and nothing happens

I even made a ticket

[manic seal]

Are you using the browser to see the mail?

[late flower]

yep

[manic seal]

whats your mail provider

[late flower]

Gmail

[blissful rain]

damn

[manic seal]

you did put the mail as trusted?

[late flower]

Ohhhh that’s probably the problem, thanks! I’ll reply back if there’s any trouble again.

[earnest tusk]

when i try to buy something on mobile it says needs a verification code to my email but nothing shows up i looked through all sub folders and spam but nothing is there

[manic seal]

check the mail you used to register and the mail you are looking

[ruby drum]

buff wont open. any help?

when it did open earlier it just got stuck on loading

[manic seal]

any error?

[ruby drum]

no error message popped up, it just wont open

well it opened but it still is just stuck on loading

i cant interact with it at all

nvm

[earnest tusk]

I have

[manic seal]

restart overwolf and try again

[flat cobalt]

we can't buy minecraft anymore?

[manic seal]

well its not in stock, so nope

there is globally 4 items on stock rn

or 5

[flat cobalt]

i have been saving coins for the past 10 years just to buy minecraft now it's gone...

[earnest tusk]

Overwolf isn't on mobile?

[manic seal]

oh mobile... did you try restarting it?

[manic seal]

buff didnt exist 10 years ago

and its out of stock

wait for it restock

[flat cobalt]

a joke ofc...

[west quiver]

GG @flat cobalt, you just advanced to level 1!

[earnest tusk]

Yep

[manic seal]

try using mobile data

and try again

[earnest tusk]

Alr

I have 803 and it needs 800 would it work?

[manic seal]

yes

[earnest tusk]

It didn't work

[west quiver]

GG @earnest tusk, you just advanced to level 1!

[earnest tusk]

All it shows is this

[manic seal]

are you sure that the mail is the same?

not a extra letter

or another letter

and you checking that mail

[earnest tusk]

I'm checking it yes

But how would I change it if it did have an extra or less a letter

[flat cobalt]

must be delay

i got that prob sometime

i got the code the next day tho xd

[manic seal]

you cant

[manic seal]

mm send a ticket #open-a-ticket

[earnest tusk]

Already have

[manic seal]

wait for their answer

[slim notch]

can we play with TLauncher for minecraft

[obtuse minnow]

Hey guys, does any of you know what to do if... i bought a Mixup card, but Buff for some reason didn't provide me with a redemption code, and it just glitch and close Buff app every time i tried to see my code, should i open a ticket?

[manic seal]

nope

[manic seal]

how glitch

[manic seal]

check the code in the mail

[obtuse minnow]

It's just giving me that message and after that, it just close

It says NULL

and also "For further redeem instructions, check your inventory in the app."

but, nothing happen when i tried on the app

[manic seal]

send a ticket #open-a-ticket

[static bough]

Does buff support steam

[manic seal]

mmm yes?

[vale cypress]

hey Halo infinte isnt tracking anything

on buff

@manic seal

[smoky pendant]

Twisted Cheshir#8882 has been warned.

[vale cypress]

a warning really

i pay for buff sevice and lol work but halo dont

[static bough]

ok

[vale cypress]

past 5 days now

[manic seal]

read rules

[manic seal]

did the game had a big update recently?

[vale cypress]

that was on the 7th

the update was on the 7th there new season. its the 20th now

[manic seal]

on the steam page says that there was an update on march 15

so

updates breaks the tracker

probably thats the issue

overwolf and buff have to work on it

[vale cypress]

guess ill play some final fantasy then fastest way to earn a fe thosand on exp

on buff pass till yall yall fix it

[manic seal]

ig

[candid basin]

why does this exist? there is no roblox challenge

[west quiver]

GG @candid basin, you just advanced to level 1!

[manic seal]

as says there

its only to earn xp

playing

not challenges

no points by match

[candid basin]

like time in a roblox game?

[manic seal]

yes

[nocturne bough]

Is it unlimited time tho?

The time we can play to earn rewards

[manic seal]

i think

yes

[charred crane]

ive got that problem for a few weeks now

[acoustic depot]

i tried launching buff and relogging back in after not using for a while and it says my account is FROZEN for some reason and asks me to contact support HELP plz

[uncut onyx]

Send a ticket #open-a-ticket

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

try those steps

[charred crane]

what are the gift cards available

[marsh lantern]

you can check all of them on the market or here #974735189341249546

[rugged vale]

Even after raising a complaint and filling out the google form my account is still frozen

[marsh lantern]

when did you fill the form?

[rugged vale]

15 march

[marsh lantern]

it can take up to 7 days, wait a few more

[rugged vale]

Ok, thankyou

[charred crane]

When I try to log into Buff it says "Suspicious activity" and isn't loggining me in

what do I do

[marsh lantern]

send a ticket #open-a-ticket

[charred crane]

Oh wow so now I gotta wait till my account is back on and send another ticket for a refund cuz one of my giftcards didn't work for some reason and wait 2 more months wohoo

[west quiver]

GG @charred crane, you just advanced to level 4!

[marsh lantern]

it won't take 2 months, but we can't handle any administrative stuff here - you must send a ticket

[charred crane]

I see thanks anyway, its just all of my tickets take like 2 months to be solved

[loud fiber]

Every Time I Want To Take Item From Market Place Could Not Identify This Item

What Should i Do

[marsh lantern]

could you send screenshot of the error?

[charred cape]

i just got a steam gift card

yes

[loud fiber]

Now There Is No Item For Take
i Should Do it next time

[marsh lantern]

it probably run out of stock before you could buy it - i recommend you have your email open on the background and copy/paste the verification code quickly next time

[loud fiber]

I Do it to quickly
When i buy it
market refreshed and i paste the code after 10 sec after refresh the marketplace

1 week its happening for me

sorry for bad english

[marsh lantern]

where are you from?

[loud fiber]

iran

[marsh lantern]

no problem! all good

[marsh lantern]

that's the problem - you can't use buff in iran due to government restrictions

i don't know if it changed recently, but buff couldn't be used in iran

[loud fiber]

i do it from my server that based in sweden

but still has this problem

[marsh lantern]

it might be detecting that you're from iran anyways

[austere horizon]

Hey i ehm just subbed to A Motnhly Subscribtion But uhm Im still just a Regular User the Money already went from my Paypal

[winged reef]

is bug?

I did everything to get there and I can't redeem my premium

[west quiver]

GG @winged reef, you just advanced to level 2!

[charred crane]

Ur just slow

[winged reef]

😢

[austere horizon]

Help pls...

[leaden delta]

Is there no Fortnite 5$ or 10$

[west quiver]

GG @leaden delta, you just advanced to level 5!

[leaden delta]

Try to exit overwolf then go in buff and ur monthly should be there! I did that and it worked

[tranquil apex]

You have to re open buff

Close overwolf and restart the app

[leaden delta]

??

[surreal tundra]

my buff account is frozen for some reason, i think i downloaded it long back but never really used but now after redownloading and trying to log in, im getting an account frozen message

[marsh lantern]

try restarting overwolf

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

send a ticket #open-a-ticket

[leaden delta]

Dude I mean is there one ,not in stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[leaden delta]

There’s never been fortnite cards for me

[marsh lantern]

we don’t know when they’ll come back

i saw v-bucks a few months ago, but it depends on your region also

[leaden delta]

I’m in Norway eu

[plush cradle]

#open-a-ticket Send a ticket.

[kindred dock]

okay ty

[charred crane]

lel

[safe mantle]

@proud wasp My buff i weird. It says my account is frozen. I haven't done anything

[toxic pivot]

er du norsk/nörsk

[leaden delta]

Ja

[toxic pivot]

ok jeg er svensk

[leaden delta]

Nice

[toxic pivot]

Jeg snakker ikke så godt norsk

cya

[proud wasp]

open aticket #open-a-ticket

[regal lintel]

buff again don´t give buff , exp , or just force me relog Swtor , fortnite , hearth stones , bit irony once you play rmpg x hours even in begining came info about connect and than nothink

there is any other way how solve this without xxx machine reset per day ?

[marsh lantern]

fastest way to fix that is to restart overwolf

it’ll take you a minute

[charred crane]

Is red dead redemption 2 on here at all?

[regal lintel]

don´t work every time and with ssd reset machine take same time

• in previous days than i had 30-40 % cpu use by overwofl bit crazy for easy app 🙂

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

click there, then on time-based games and search for rdr2

if it appears, you can win XP by playing it

[marsh lantern]

i don’t believe it’s necessary to restart your whole pc - avoid playing long hours sessions, in case you xp can bug, restart the game every now and then, and, if it does not give you xp, just restart overwolf and try again

[lyric kraken]

Hello,

[mild glacier]

hi, i want to partecipate in best plays... i cant upload a clip i made... what i need to do?

[regal lintel]

for my style it is nessasary because i keep swap games and play also multiple game accounts . and there simply happening 1 same bug all time . it will be fine it will be saved . also impossible to quit and reopen game once you play modes which take in survival games easy 6-8 hours . . .

[marsh lantern]

do you see any error while uploading the clip?

[mild glacier]

i clip my best play on myn own i dont use buff app for record last 15 second... buff app tell me that i dont have any clip and i cant upload mine

[mild glacier]

what i need to do to post my clip?

[marsh lantern]

you need to use buff app

you can't record with any 3rd party program

[mild glacier]

and the max for 1 clip is 15 sec?

[mild glacier]

15 sec max?

[west quiver]

GG @mild glacier, you just advanced to level 3!

[marsh lantern]

you can record the whole match and then cut the part you want, but i believe so

[ashen wasp]

my account say froze since it not use for long time so how to fix it

[marsh lantern]

send a ticket #open-a-ticket

[versed bridge]

Hello, PUBG UC can only be redeemed at premium price since last month. Will there be the option to redeem at normal price again or not??

This is the only item that I'm interested in, if I can't redeem then it's pointless for me to accumulate points.

[manic seal]

Normal version is out of stock

[versed bridge]

For how long will it be out of stock, a year? It's been one month already 😩

[manic seal]

No info. Read #when_is_next_restock

[versed bridge]

It's not clear when it will be available and that is what I was hoping to know.

[compact grail]

Today 20 mars i didnt play any mini game. But when i try to it tells me that i reached my daily limit 30 point. And i cant claim new collected points.

This happen alot. And when it doesnt happen and i become able to claim points. After playing for a time and getting something around 18 points. This daily limit thing says that i reached my daily 30 POINT limit.

Calculated it alot. It Always show when i collect something around 18 point not 30. And sometimes it shows without even playing and make me unable to play ( like today )

[frozen minnow]

guyz i was playing fall guyz and after claming my level 1 10 buff points it is frozen and i am not avle to see level 2 despite of restarting buuff again and again

[frozen minnow]

same problem

[compact grail]

Good thing its not only happening to me. Ty i hope they fix it soon

[west quiver]

GG @compact grail, you just advanced to level 5!

[marsh lantern]

send a ticket explaining this issue so they can take a look at it #open-a-ticket

[marsh lantern]

go to your profile -> transactions and check if you got your 10 points

[remote scarab]

my buff dont work. after i played 2 matches of rocket league it goes completely black pls fix or help with problem

and then i cant open buff until i shut down computer

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[remote scarab]

ye i have done that but it does nothing

[frozen minnow]

yes

[marsh lantern]

play another match of the same game and click claim again, also restart overwolf first

[frozen minnow]

ok

[olive jackal]

my account is frozen for some reason

i am unable to use buff

[marsh lantern]

send a ticket #open-a-ticket

[remote scarab]

its not that the whole thing goes black

[marsh lantern]

does it happen with other games?

[remote scarab]

no

[marsh lantern]

do you play rocket league in fullscreen?

[remote scarab]

also

[remote scarab]

yeah

[marsh lantern]

try playing in borderless window

[remote scarab]

i am

[marsh lantern]

you just said you play in fullscreen

[remote scarab]

window sorry

but i am never playing in a window aint happening

no matter if its borderless

[marsh lantern]

fullscreen and borderless window are very similar things - try playing in borderless window (check if you like that resolution and that configuration) and see if buff goes black again

[remote scarab]

i cant launch buff

[west quiver]

GG @remote scarab, you just advanced to level 1!

[marsh lantern]

do you see any error?

[remote scarab]

no it just makes the launch screen and then disappers

when its done loading

[marsh lantern]

open your task manager and check if you have any overwolf process opened, then click and open the subprocesses to check if buff appears there

[remote scarab]

nope

no buff

[manic seal]

remember that it restarts at 00 gmt, not 00 at your time

if its not that the case, then yes, send the ticket

[blissful rain]

will buff even work with geforce now?

[mild glacier]

i am premium elite and i have pass.... why i earn low low low xp? 13 games 87 XP how it is possible???

[manic seal]

nope

[blissful rain]

bruh

[manic seal]

premium elite doesnt give more xp

[mild glacier]

yes yes but why 87 XP for 13 games and sometimes 800 XP for 5 game?

[spice phoenix]

Hello, It's premiumrole request for Ticket support ( If U bought the premium )

[spice phoenix]

what game?

[manic seal]

which game

[mild glacier]

rocket league

[spice phoenix]

OOF

[manic seal]

yes

[mild glacier]

rocket league

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[vivid ember]

Played tekken 7 for 2 hours and only got 18XP. What!?

[mild glacier]

i will come back

ty for now

[manic seal]

send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[marsh lantern]

@magic inlet that command is disabled and that word is prohibited

[magic inlet]

Too bad I just got an unnecessary mute I wanted to ask why it didn't work that I found this command list. Thanks for unmute

[charred crane]

why cant i see minecraft key in buff

[manic seal]

its not in stock

[charred crane]

when will it come back

[west quiver]

GG @charred crane, you just advanced to level 1!

[magic inlet]

#when_is_next_restock

[vast flicker]

can anyone please tell me why my buff game account doesnt track my daily challenges do i need to connect it?

[charred crane]

Dunno if this is just for me or not, but I cannot claim my buffs on Valorant..

#info-and-rules
U play, get rewarded with buff points, trade buff points for game key codes or game currency

but honestly, I never got anything from shop

everything gets bought instantanously

so... 💔

[west quiver]

GG @charred crane, you just advanced to level 5!

[charred crane]

and they claim im just slow and I literally refreshed every 5 seconds for 15 whole minutes

[sinful rover]

why are there no more raffles

[west quiver]

GG @sinful rover, you just advanced to level 1!

[magic inlet]

check your transaction

[marsh lantern]

play another match of the same game and try again

[marsh lantern]

there will probably be soon

[marsh lantern]

what game and gamemode?

[vast flicker]

ive figured it out now

[charred crane]

fixed

[charred crane]

despite it being mentally consuming and toxic..

[river mural]

Have they removed the watch ad to get 1buff coin??

Frm mobile app

[marsh lantern]

watching ads from mobile is disabled atm

[mild glacier]

hi, @manic seal told me to send this screenshot because in 13 games of rocket league i earned 18 Xp and someday with only 5 game 800XP... i buy the pass but if i am not able to finish because i earn about 1 XP a game is ridiculus... how can i fix?

[smoky pendant]

Pecio#5378 has been warned.

[manic seal]

send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[keen fiber]

hello, my acc frozen can u guys open it

[mild glacier]

sry last question how can i add my logs if the logs is a file and in the ticket i cant add file?

[manic seal]

we cant

the people on the tickets can

#open-a-ticket

[manic seal]

attach it on the ticket reply

[mild glacier]

so i wait for the response and then i add the file?

[manic seal]

yep

[mild glacier]

ty and sry for tag❤️

[oblique smelt]

i have some problems with the buff app

and idk how to fix em

[manic seal]

which

[oblique smelt]

every time i want to sign in it says that my account has been frozen

[manic seal]

send a ticket #open-a-ticket

[oblique smelt]

k

[dim valve]

One message removed from a suspended account.

[oblique smelt]

do you have any other programms running in the background

[dim valve]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[oblique smelt]

hm

what game are you trying to record

[dim valve]

One message removed from a suspended account.

[west quiver]

GG @dim valve, you just advanced to level 2!

[oblique smelt]

valo?

[west quiver]

GG @oblique smelt, you just advanced to level 1!

[dim valve]

One message removed from a suspended account.

[oblique smelt]

ah

have you tried to set down the graphics

[dim valve]

One message removed from a suspended account.

[oblique smelt]

valo

u cant turn down graphics on buff

bruh

[stark yacht]

when u surrender does the thing u do in game still count

[oblique smelt]

idk

havent used buff in months

[dim valve]

One message removed from a suspended account.

[frail peak]

hi

[oblique smelt]

has my account been unfrozen yet?

[manic seal]

when did you sent the ticket

if you sent one i mean

[nimble spade]

can i use buff in two pc

[austere cliff]

account frozen?

[oblique smelt]

yes

account frozen

i send the ticket almost 2h ago

[austere cliff]

me too

[manic seal]

it takes some days

[manic seal]

nope

[plush cradle]

Send a ticket. #open-a-ticket

[oblique smelt]

hm

[austere cliff]

ok

[harsh fractal]

hello is there upcoming changes to store?

because i have a lot of points and rp-gift cards seem to be always out of stock

[manic seal]

no info

[harsh fractal]

hardware maybe coming back?

[manic seal]

are you from usa?

[woeful parrot]

how do u gain points in minecraft bedrock

[manic seal]

you cant

[woeful parrot]

what games can i then

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[ember swallow]

hello im trying to get amazon gift card from 2 days, but whenever I try to claim after using code , it shows some kind of error like cannot find ur marketplace location what does it mean?

[floral crane]

Does the mobile app track game time for exp like the desktop app?

[ember swallow]

maybe no , i have played some mobile game but no xp for mobile games

[manic seal]

means that the item got out of stock before you could buy it

[manic seal]

nope

[floral crane]

I can also see weekly challenges for Overwatch on the mobile app that aren't on the pc. That a no go too?

[manic seal]

they just forget to hide it on mobile

they will show on pc again when its supported again

[floral crane]

Aight, thanks for the info

[glad aspen]

Has anyone ever got to redeem a gift from the store? I feel like it is joke tbh, tried 7 times in a row the second it comes out and still not getting it. If they have 1 item of each it is an absolute joke...

[manic seal]

i did and lots of people

[manic seal]

you can check #1005847190385729706 as well

[glad aspen]

Well that wasn't much, latest one was posted august 2022 and the code was from 2021 xD

[manic seal]

wym

i think you are looking at the first one

[glad aspen]

It drops 01:30 and i did it all and wrote in the code within 16 seconds and that wasn't enough. I mean if they have 1 for each item ofc a bot will grab it within seconds

[manic seal]

read #common-questions

[glad aspen]

another 2021 link mate, it's not accurate...

[manic seal]

if it still there means that they still have the same answer

and thats the official answer

[glad aspen]

I mean who are u trying to kid? "There's no bots involved or else the cards would have been gone pretty much instantly."

That is exacly how it is ffs

[manic seal]

not in all regions

[glad aspen]

Haha so what region isn't it like that? Russia? Afrika perhaps?

[manic seal]

usa

[glad aspen]

why are you so defencive?

[west quiver]

GG @glad aspen, you just advanced to level 1!

[glad aspen]

Owner?

[manic seal]

not defensive, just answering the questions you have

[glad aspen]

3 poeple dm me since i joined now

10 min ago

all of them saying it's all a scam

and that they have tried for months

to redeem

[manic seal]

they could have their opinion yes

doesnt mean that is the real thing

[glad aspen]

so trying day out and day in to actually redeem what u have been working for, FOR MONTHS

[manic seal]

i guess

[glad aspen]

pays out with nothing til they eventually give up

and realise it's eaither just fake scam or bots insta sniping

[manic seal]

not scam when lots of people get cards everyday

and the official answer says that there is not bot involved

[glad aspen]

Are you a mod or?

[manic seal]

supporter

i help people on support

[glad aspen]

So if you perhaps want people to use the app, get them to fkn get the rewards they desirve

Stop wasting peoples time

[smoky pendant]

illumate#4860 has been warned.

[glad aspen]

and there we go

[manic seal]

im here to help, not make people use the app

more questions you have more i do have to answer

[glad aspen]

the warn i was waiting for

as soon as you sniff on the truth insta warn into ban xD

[manic seal]

?

the warn was for language

read rules

[glad aspen]

what language?

[manic seal]

.

bad words not allowed

[glad aspen]

I mean flying finger stick

[manic seal]

sure

[glad aspen]

how can u judge that=

[manic seal]

please if you dont have more questions go to #off-topic-english

[glad aspen]

?

Well the funny part of this is that tickets never get a respons of either

So who can I direct talk to who runs the app?

[manic seal]

tickets are answered

just takes some days

[manic seal]

send a ticket #open-a-ticket

[glad aspen]

so months is normal?

[manic seal]

nope

days

[glad aspen]

3 tickets sent last year i think

not 1 repsons

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

[glad aspen]

I mean it's kinda funny how u give these lame answers when you can't just spit out the real problem with noone getting the rewards they desirve using the app

[manic seal]

im a supporter, i cant like put more cards on the store. I dont have the power to do that

[glad aspen]

4 people btw now

saying the exact same thing, bots is a fact sadly...

[manic seal]

they can have their opinion

but the official answer is the one in #common-questions

[glad aspen]

So what do you think mate?

[manic seal]

im here to help, not to give my opinion

[glad aspen]

It aprox take 5 min to get rdy for the drop each time so x2 a day is 10 min a day. x30 days it's 300 min/60=5 hours per month x3 months is 15 HOURS trying to get the reward within SECONDS

[west quiver]

GG @glad aspen, you just advanced to level 2!

[glad aspen]

its a joke mate and stop trying to defend it

it's no rocket sience this system is by far the worst i have witnessed

[manic seal]

i guess. Please if you dont have any question go to #off-topic-english

[glad aspen]

People actually belive they can redeem it after they grind they way up to the points and then you guys treat them like this

Just give me ur opinion once

is 15 hours spent trying to redeem the code ok with you?

[manic seal]

i dont take 15 hours to claim a gift card

but i guess for some people can take more time

or less time

[glad aspen]

See u refer to that 1 person using a bot to redeem it

same dude i saw in the link u sent

[manic seal]

there is no bot as #common-questions states

[glad aspen]

xD

the meme goes on and on

[manic seal]

Please if you dont have any question go to #off-topic-english

[glad aspen]

Can we talk discord? in a channel would be nice to talk with you! 🙂

[manic seal]

i dont know what you mean

[glad aspen]

Jump in to a voice channel

[manic seal]

we dont do voice chat

[glad aspen]

Who cares if you do it here? I send you an invite to my server lol

and that's funny too

I wonder why you don't do voice channels here xD

[manic seal]

i wont join to a stranger discord to talk about buff

[manic seal]

we only support by chat

not all members has the best english to vc too

[glad aspen]

Yet you rather sit here and type that takes ages to get to the point

[manic seal]

yes

please if you dont have any question go to #off-topic-english

[glad aspen]

I have a lot more dw

[manic seal]

go ahead with your questions about buff

[glad aspen]

Since you didn't wanna talk it'll take some time

Why can't you talk with a stranger tho?

[manic seal]

thats not a question about buff

please do questions about buff

[glad aspen]

Don't find a legit argument about that? I mean all legit companys have support with voice

that is the most respectful way of communicate

[manic seal]

im not getting paid for this. Im here just to help people

its not part of my responsabilities

[glad aspen]

I can pay you 10 euro if u talk for 10 min

[manic seal]

if you want to contact company support please head to #open-a-ticket

[glad aspen]

in steam

[manic seal]

i dont do this for money

nor i need money

also, please, stop doing personal questions. This channel is for buff questions

[glad aspen]

Then if you don't get payed why wouldn't you talk voice with someone who wants answeres?

[manic seal]

i dont want to vc.

[smoky pendant]

illumate#4860 has been warned.

[glad aspen]

Is there anyone who I can talk voice chat with then?

[manic seal]

nope as i know

[glad aspen]

hah

Legit buisness

[manic seal]

buffpay has a phone line but buff itself doesnt as i know

[distant mirage]

This Buff also include CoD MW2?

[manic seal]

nope, not supported

you can check this:

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[glad aspen]

Mate I would not recommend it tbh

[manic seal]

please if you arent here to help, go to #off-topic-english

[glad aspen]

I am helping him i believe

so tecnically that is helping

as u refered

[manic seal]

i dont think thats a proper answer for a game support on buff

[glad aspen]

I feel i can help him by saving his time

As a human would do

[manic seal]

not a place to do that

you can talk with them on dms

[glad aspen]

Do you use the app?

[manic seal]

please for personal questions go to #off-topic-english

this is buff support channel

[glad aspen]

Buff i mean as the app

sorry

[manic seal]

thats still a personal question

[glad aspen]

I am just investigating the app

[west quiver]

GG @glad aspen, you just advanced to level 3!

[glad aspen]

And since you are the closest to "them" as I have been in contact i feel I can continue asking questions

[manic seal]

i dont think if i use the app matters on the support context. But as i pointed before, i did claim stuff, so yes, i do use it

[glad aspen]

So when 4 poeple DM me after seeing this conversation and saying they have tried for months to redeem it within seconds after they have been dropped. As an investigator I can't find this "app" valid and legit. Using everyones data to earn money on them and not giving out the rewards they desirve after hard grind isn't fair and not a humanity way of solving a good solution. I just wanna say that I know some high Youtubers who I will contact tomorrow and send the conversation that we have had and use it in the videos to warn people. That is the most fair thing since there is no fairness in the rewarding system you have. I tried the app and thought it was legit thing but feel fooled after getting these DM:s saying it's all a fake thing to make you earn money on us by sharing our data etc.

[manic seal]

if you think that its ok

not everyone can have the same opinion

[glad aspen]

It's sadly not a question of opinion, but that response you have given during the evening sums it all up how corrupt it is! :/

To good to be true lives on and on

[manic seal]

could be maybe, but thats company side, im not part of the company so i cant tell a lot about it. Just official answers and the experiences i had

if you want to talk with the company you can send a ticket as i told you before

[glad aspen]

And like I told you I have without any response -.-

And that sums up the whole company

[manic seal]

its not more i can do about it. And its the only way to contact them

[glad aspen]

You better get moving boy and get a real job instead of wasting ur time here

[manic seal]

this is not a job

[glad aspen]

did I say it was a job? No

[manic seal]

well you assumed that i didnt have a real job, but whatever.

[glad aspen]

No you assumed i ment that and draw a conclusion and that is very bad when texting misses

[manic seal]

i guess

[glad aspen]

Do you have a Job where you get payed?

[manic seal]

this is not chat for personal questions

[glad aspen]

I dm you where we can talk personal! 🙂

[timid oyster]

e?

[acoustic depot]

where do i send my overwolf logs too???? to get my account unfrozen??

[manic seal]

you dont need send logs to get your account unfrozen

you just need to send a ticket #open-a-ticket

[acoustic depot]

k thx

[vast shoal]

hello

[frosty flame]

how long would you say it takes for an account to get unfrozen?

[vast shoal]

my account's frozen for some reason and I need help

[vast shoal]

same here

[frosty flame]

idk how to fix it

i sent a ticket for now

[vast shoal]

oh cool

can you dm me after finding a way?

[frosty flame]

if it remember

[vast shoal]

ok cool

[lavish gulch]

is there anyway to contact support on here or not my account is frozen but i havent logged in for 1 year now so very confused

dam so ill send ticket

why lock our accounts for no reason lmao

[manic seal]

there is a reason; inactivity

[lavish gulch]

https://forms.gle/D9juzNy5g6g7NGGa7

thats the link

can take 7 days to unfreeze

yeah not many apps freeze account for not being active

still anyway worth the wait cause outplayed is dam good

[river charm]

i mean yall gotta get mw2 soon right

[manic seal]

no info. buff and overwolf are working on it

[robust harbor]

I am still getting this error can some one help me

[low crest]

is steam wallet still available on buff market or not?

I can't see

[marsh lantern]

are you copying the right link?

[marsh lantern]

out of stock

[strange lance]

why does buff keep removing gift cards and other stuff?

[strange lance]

yea but if it was out of stock shouldn't it just say that? its not even there

[marsh lantern]

they don’t remove items from the marketplace, they run out of stock - if you cant see them, probably an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[smoky pendant]

ged shrek#9562 has been warned.

[marsh lantern]

read the bot above

[strange lance]

ahh ok ty. but why was i warned?

[marsh lantern]

you used the reply feature to ping a staff member

#info-and-rules

[strange lance]

bruh

it doesnt even say ur staff

[marsh lantern]

use that feature to reply when you are getting helped, not to ping

[strange lance]

i didnt mean to ping i just saw u answer to someone and i wanted to reply

why u gotta warn me about that

and it doesnt even say that ur satff i checked before i replied

[marsh lantern]

#info-and-rules

[marsh lantern]

now you know - it’s just a warn

[strange lance]

bro i know but u gave me it for no reason

[west quiver]

GG @strange lance, you just advanced to level 1!

[strange lance]

how am i supposed to know ur staff?

[rugged vale]

I am getting this error

[marsh lantern]

close overwolf, close the game, open only overwolf, open the game, check if buff opens automatically

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

then try those steps

[robust harbor]

Yes I am

[marsh lantern]

api might be down atm

[robust harbor]

It's been a week 🙂

[marsh lantern]

it's external to buff, nothing we can do

it's supercell api

[robust harbor]

My friend's Id got verified 😢

[sly karma]

when gta and mincraft coming back?

[marsh lantern]

when?

[marsh lantern]

#when_is_next_restock

[robust harbor]

Yesterday morning

[marsh lantern]

and you're copying the invite link, right?

[robust harbor]

This share one right?

[marsh lantern]

that should be the one, did you have another account linked?

[frosty nest]

If it doesn't accept it, your account is already linked to another buff account

[robust harbor]

Naa first time

[frosty nest]

Try with tag

[robust harbor]

How?

[frosty nest]

copy the tag

YGYLG89CO

try this

[robust harbor]

Done 👍

[west quiver]

GG @robust harbor, you just advanced to level 2!

[robust harbor]

Thank you so much ❤️

[frosty nest]

wait

link didn't work but tag worked?

can you dm or share your link here

it might be saying "join me and play clash of clans" and that might be the reason 😄

[robust harbor]

Ok

https://link.clashofclans.com/en?action=OpenPlayerProfile&tag=YGYLG89C0

[frosty nest]

That's actually correct

[robust harbor]

But still same problem with clash royale and brawl stars

Tried tags too

[frosty nest]

Try the same

How are you trying the tags

[robust harbor]

With and without hashtag

Tried both

[gloomy summit]

hi. Can someone in authority help me?

[marsh lantern]

what's up?

[gloomy summit]

Last season's award hasn't been given to me yet. I sent a ticket and they say they will take care of it. Nothing for 2 weeks.

[marsh lantern]

20$ giftcard you mean?

[gloomy summit]

yes

[marsh lantern]

when was the last reply you received?

[gloomy summit]

Mar 19, 2023, 22:20 GMT

[marsh lantern]

that was two days ago

this things can take a little more time

please, be patient, you'll receive your reward

[gloomy summit]

I've been in contact since martin 10. 11 days passed, it shouldn't be this hard to get an award

[marsh lantern]

there are a lot of tickets and not so many staff, you got your last reply 2 days ago guaranteeing that they'll take care of it

if you don't receive any update in 5 business days, come back here

[gloomy summit]

okay

thanks bro

[golden rover]

what raffles is and how that work ?

[marsh lantern]

raffles are like giveaways, but you must pay an entry to participate on them - you can pay with buff points or raffle tickets (you can get raffle tickets for free on the battlepass)

once you used your buff points to buy raffle tickets, or used your free tickets, you can join the raffle you like

[golden rover]

i got a raffle tickets but i didn't understood how i can use it lol

[marsh lantern]

there's a raffle for hogwarts legacy that activates in 7hrs30min - you can use your tickets to join that if you can

if you click on "see details" you'll get all the info needed

[golden rover]

i can but i prefer wait for riot game card or free premium

thank you for explain it to me btw

[sacred ridge]

Hello i need to unfroze my account

[marsh lantern]

send a ticket #open-a-ticket

[sacred ridge]

ok thanks

[stone dome]

how to unfroze my account?

[torn pasture]

the f

[marsh lantern]

send a ticket #open-a-ticket

[torn pasture]

i claim it 3 times and send the verification code 3 times

and still dont get what i want

[stone dome]

thx <3

[marsh lantern]

do you see any error?

[torn pasture]

it just said please enter again bla”

and i got 3 times email

of verifcation

i verif and click purchase again , repeated until 3 times

[marsh lantern]

it was probably out of stock already

[torn pasture]

so sad

is it possible

or just scam

[marsh lantern]

it's possible, #1005847190385729706

[torn pasture]

they will reset in 12 h right?

[marsh lantern]

#when_is_next_restock

[torn pasture]

any tips?

[west quiver]

GG @torn pasture, you just advanced to level 1!

[torn pasture]

ia already standby with my phone and open email on it

arghhh

[marsh lantern]

be as quick as possible and have your email open on the background to copy/paste quick

[marsh lantern]

i recommend you use your pc and your email on your pc as well

that'll be faster

[torn pasture]

a88 thanks mate

[north hornet]

Anyone know how to sort this out?

[marsh lantern]

item is probably already out of stock

[tidal hull]

How do I know if the buff app thing has seen im in a game?

[marsh lantern]

you should see a pop-up window before and after every game

[tidal hull]

I opened valorant, but there was no pop-up, if that happens should I jut close it down and open it again?

ah it came up after my round, I see, sorry about that

[warped wasp]

Hey my account has been frozen can someone help me

[marsh lantern]

send a ticket #open-a-ticket

[warped wasp]

Ok

[signal nacelle]

does riot giftcard bought from buff works on philiphine ?

[marsh lantern]

do you play in asia pacific server?

[signal nacelle]

yup

[marsh lantern]

then it won’t work due to riot restrictions

[signal nacelle]

oh 😦

[signal nacelle]

ty for telling me that

[past summit]

hi i have a us gift card but it says i cant redeem it

i am in the us curently

[marsh lantern]

do you see any error?

[past summit]

yh like you can only redeem in the us

[marsh lantern]

is your account from the usa?

like did you create your account there or elsewhere?

[past summit]

well elswhere

[marsh lantern]

that might be the issue

[past summit]

but whenever i was redeeming any other code there was no issue

[marsh lantern]

it’s probably detecting that your account was not created on the usa

[marsh lantern]

what is the code for?

[past summit]

play store

i got it a while ago but its still redeemable

[marsh lantern]

if you ps account is not from the usa, you probably won’t be able to redeem it

try contacting playstation to see what they can do

[past summit]

nah

google play

[marsh lantern]

sorry i understood playstation, but same thing

[past summit]

ok

[marsh lantern]

if your account is not from the usa, that might be the reason you can’t redeem it

maybe google support can help you out

[past summit]

can i create a new one and redeem

[marsh lantern]

google or buff account?

[past summit]

google

[marsh lantern]

im not aware of google’s policy about multiaccounts in different regions, sorry

you can try if you want tho

[past summit]

ok

[west quiver]

GG @past summit, you just advanced to level 1!

[past summit]

thanks

[umbral zenith]

Can I participate in razer keyboard raffles? I am in JP now. Can buff sent it to Japan if I win?

[marsh lantern]

does it appear that raffle to you when you click on "raffles"?

[umbral zenith]

yes, it does

[marsh lantern]

was your buff account created on japan or usa?

[umbral zenith]

on japan

[marsh lantern]

hm, it does not appear to me, so i assume they can't send it to my region - if you click on "see details", does it exclude any region?

[restive tinsel]

since when was there a daily limit and does anyone know exactly what htis mean

[umbral zenith]

sry, wdym? I can see details and there is no mention of region

[marsh lantern]

i believe there's always been a daily limit - 50 points in pc games and 30 points in mobile minigames (boosts/challenges do not count for this limit)

[marsh lantern]

since i don't have that info, it's better if you send a ticket asking for this, just in case #open-a-ticket

[umbral zenith]

ok, I'll do it. appreciate it

[restive tinsel]

it was a visual bug cause i definitly did not hit 50 points not including challenges after 1 minute or 2 it went back to normal

[grand panther]

I was doing buff quest which is coin master which I freshly started but I didn't got the reward but can I install from the source and do it again ?

[stoic ether]

How to open raffles on mobile? I can't find it

[timid grotto]

the raffles was 100 buffs and i buy it when it was high price now its 10 buffs can i get my buffs back?

[marsh lantern]

you might only be able to see them on desktop app

[marsh lantern]

i don't think so

[stoic ether]

okey, thank you

[slow cargo]

I can't verify my clash of clans account. Can anyone help?

[humble harbor]

sa

[sly fable]

Buff completely ruined this app after updates now i cant earn nothing keeps giving me error when i play games

I tried installing an old version of buff and it works fine and now this new version is not working fine f

[marsh lantern]

did you have your account linked before?

[marsh lantern]

what error?

[slow cargo]

No

[sly fable]

The error when no popups show when you finish a match only the start screen shows when you finish the match and when i exit the game i get the error message this is so frustrating for me now

Buff destroyed the app after this last update

this has been like this all day sense yesterdayt

[noble acorn]

SPLITGATE

Splitgate has a lot of tracking on Overwolf's side, however Overwolf devs just won't bother spending time on fixing Splitgate tracking due to the game's low playerbase. This results in this game being really unpredictable when it comes to giving you BUFF coins. Sadly, there's no estimate on when Splitgate will be stable as it's beyond BUFF's power to fix tracking for it.

Summoned by Ali 🌻#0014 (Staff)

[frozen minnow]

Guyz what do raffel tickets do

[west quiver]

GG @frozen minnow, you just advanced to level 1!

[sly fable]

there is no fix unless i uninstall this new version of buff and install the old one from the website this is so frustrating omg

[marsh lantern]

that might be the issue

app works fine

[marsh lantern]

you can enter raffles with them

[sly fable]

it has nothing to do with that please stop sending me things that has nothing to do with the issue i face

the previous version of buff is working fine with the game

this new version is broken

[frozen minnow]

And what happens then what are the adv and disadv

[marsh lantern]

it does - splitgate tracking might fail

[sly fable]

but you did not understand the old version of buff is working fine

[marsh lantern]

try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[sly fable]

i did everything it does not work

[marsh lantern]

but it can't guarantee anything given that splitgate never tracked good

[sly fable]

this new version of buff is broken

its tracking good in the old buff version

[marsh lantern]

nobody complained atm, let's see if someone else says something

[sly fable]

ok seems like no one will complain given that none play it

guess will have to quit buff for a while until they fix it

[marsh lantern]

i didn't say anything - no one else complained about the app not tracking correctly since the last update. splitgate tracking might fail sometimes. try another game to see if it also happens

[sly fable]

This last update buff did they added this bs on the screen just made my day a lot better when the game stopped tracking and working properly

they literally ruined my day all day trying to play and not earning anything

[pseudo merlin]

my buff is not tracking anything either

[marsh lantern]

what game and gamemode?

[sly fable]

My friend also is experiencing this issue not just me

[sly fable]

Yeah deal with it this new update ruined the app

[pseudo merlin]

valorant swiftplay and unrated

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of this

[pseudo merlin]

yea hold on im in a game

[sly fable]

Does anyone know how to stop buff from asking to update the app the only way to make the game track is using the old version of buff but every time i install it after a while it will ask to update and after i update it does not track anymore

[west quiver]

GG @sly fable, you just advanced to level 7!

[marsh lantern]

it'll ask you to update to the latest version because it's recommended to play on that one

no way to stop it from asking

[sly fable]

You did not understand what i said did you, the last version is broken it does not track anything omg

[marsh lantern]

i understood and i answered to your question

[sly fable]

yes bye have a good day worthless support as like always

[smoky pendant]

Kakona#9657 has been warned.

[marsh lantern]

do you see any pop-up window when you start playing?

[pseudo merlin]

i dont

i see a wolf thing when i launch the wolf app

overwolf

[marsh lantern]

try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

then try this also

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[pseudo merlin]

i restarted everything

i dont see any pop up window

and buff is not running by itself

[west quiver]

GG @pseudo merlin, you just advanced to level 1!

[pseudo merlin]

so what do i do

do i just start it or

[glacial kestrel]

I shot a headshot but it didn't count

[pseudo merlin]

it doesnt work for me either

[marsh lantern]

buff does not open?

[marsh lantern]

did you kill with that headshot?

[glacial kestrel]

yes

[west quiver]

GG @glacial kestrel, you just advanced to level 4!

[pseudo merlin]

it doesnt, i mean not by itself

if i open it by hand it should

[marsh lantern]

restart overwolf and try again

[pseudo merlin]

but it doesnt just pop up

[marsh lantern]

what windows version do you have?

[pseudo merlin]

windows 11 if thats what ur askingù

[marsh lantern]

insider version?

[pseudo merlin]

cant check rn

[turbid fractal]

How come there are so little items ?

[west quiver]

GG @turbid fractal, you just advanced to level 1!

[marsh lantern]

you can only see items redeemable in your region and global

[turbid fractal]

Oh dayumm

[pseudo merlin]

22h2 i think

so?

[marsh lantern]

valorant is unstable atm so that might be the reason your game is not tracking, but also check this in case you have insider version

[noble acorn]

WIN11 INSIDER PROGRAM

Overwolf does not officially support Windows 11 Insider program because it can cause you to get banned in some games (so far, there were confirmed cases of people getting banned in Warzone after using Overwolf, there could be more games where you can be affected but no one knows for sure).
If you still wish to use Overwolf on an Insider version of Windows 11 (we strongly advise against it though!) you can check out the following website, the instructions are at the bottom: https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal

Summoned by Ali 🌻#0014 (Staff)

[pseudo merlin]

idk if i have an insider version

[west quiver]

GG @pseudo merlin, you just advanced to level 2!

[turbid fractal]

So us SEA region can get no steam gift card?

[mellow furnace]

what i do to join ?

[winged cosmos]

why are you asking

this is your server

[mellow furnace]

!?

[winged cosmos]

wait

you have the admin pfp

[mellow furnace]

you have a problem with me ?

[winged cosmos]

I thought you were the admin

[marsh lantern]

none of those raffles are active now

wait 1 hour to join

[winged cosmos]

ahh happy brithday good job for making it to 17yo

[mellow furnace]

yea i know i mean after it will be active
i just use my tickets or do missions or what to join

[marsh lantern]

you can use your tickets to join

[mellow furnace]

k

[marsh lantern]

#off-topic-english

[mellow furnace]

nvm

[sly karma]

where is keyboard raffle and it can be delivered in my country? Pakistan

[marsh lantern]

if you can't see the raffle, you probably can't participate due to country restrictions

[pseudo merlin]

the game is still not tracking anything

[half lark]

hi

how can we participate to a raffle please?

[inland cypress]

my game isnt tracking i had a realy good game and now its for nothing T-T

[pseudo merlin]

you need to wait

[half lark]

oh

alright

[pseudo merlin]

ik buff is sucking for many people (guess why)

[inland cypress]

buff is kinda poopy kaka

[marsh lantern]

what game and gamemode?

[inland cypress]

i played valorant unrated

[marsh lantern]

#game-status

valorant is unstable atm

[wet solstice]

is there a channel to provide feature request / suggestion?

[marsh lantern]

#bot-commands using .suggest

[wet solstice]

thanks

[rich vigil]

hi

i'm from the brazilian server and i've been collecting buff points for over a year but when i finally got points to buy a riot gift card, in the description it said that it wasn't available for br is there anything i can do?

my friend bought a gift card like this a while ago

[uneven moss]

I made a ticket over a week ago because my account was frozen and no one answered till today

[marsh lantern]

there's nothing buff can do, it's riot's restrictions

[marsh lantern]

did you receive an answer today?

[rich vigil]

oh

ok

[uneven moss]

no

[rich vigil]

have any chance of having availability for br someday?

[uneven moss]

March 14th, so its been 7 days

[rich vigil]

i have 2500 buff point in my account

[uneven moss]

and its almost 12 AM

[marsh lantern]

did you receive an email saying "Your request (xxxxx) has been received"?

[marsh lantern]

no info, it's riot's decision

[rich vigil]

ok

[uneven moss]

no, they told me to fill in a form and i did the same day, no response

[marsh lantern]

when did you fill the form?

[uneven moss]

7 days ago

[pseudo merlin]

how long does it usually take to get back

[marsh lantern]

wait a little bit, if not go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

there, you can see if it's open or solved

[marsh lantern]

no info, it does not usually take long

[uneven moss]

indeed solved, do I make a new ticket?

[pseudo merlin]

are we talking abt days or weeks

[lavish dock]

anyone else having trouble applying a ticket to the raffle

[lucid orbit]

yes

same

[mild glacier]

yes

same

[lucid orbit]

are these offers only for today?

[marsh lantern]

what error do you see?

[marsh lantern]

you should wait until they review your case