support-en

[frosty nest]

You need to be faster

use shortcuts etc

alt tab

ctrl c ctrl v

[cloud tendon]

i do mate

im fast as heck LMAO

[frosty nest]

😄

You are not alone, then 😄

I can imagine at least 300 users doing the same

[cloud tendon]

i just thot its somekind of bug or the item isnt rly stocked...

[frosty nest]

it is stocked

but we can't seem them here as they don't complain 😄

You can check #1005847190385729706 thread

[cloud tendon]

ye ye i dont need proofs, i have already claimed some stuff before

[wide glen]

can you help me tho

[cloud tendon]

just this time its rly annoying

[wide glen]

.

[frosty nest]

You can send a ticket as I said

#open-a-ticket

[frosty nest]

Yep, I feel you

[wide glen]

what open a ticket meens?

[frosty nest]

a help ticket

you contact buff, they check what's the issue

[cloud tendon]

Welp, thanks @frosty nest Cheers mate!!

[frosty nest]

Hope you can buy it

[cloud tendon]

ye gotta figure it out ig

[wide glen]

i just sent a ticket

i can see it on email?

the response

[median cipher]

where premium raffle

[abstract pilot]

What are the odds of getting the riot gift card from the loot box?

[wide glen]

very lol

[west quiver]

GG @wide glen, you just advanced to level 2!

[wide glen]

low

[abstract pilot]

We’ll yeah but what percent

[wide glen]

i dont know tbh

[marsh lantern]

i don’t think the probabilities are known

[odd hill]

Hi

Why is overwatch showing up on mobile but not pc

Does anyone else have this common problem

[marsh lantern]

overwatch is not supported anymore, they’re working on ow2

[marsh lantern]

yes

you'll receive an answer on your email

[wide glen]

ok ty

[last sonnet]

yo, it says my account is frozen for suspicious activity? i haven't really done anything like that i just opened it today and saw it frozen

[lost viper]

how do i link my epicgames account?

[storm bobcat]

when was the last time you opened buff

[west quiver]

GG @storm bobcat, you just advanced to level 7!

[soft dirge]

Ggs

Lol

[last sonnet]

like rn

even before that was probably like a month or two ago

and it was frozen that time too but i was lazy and didnt care much

[marsh lantern]

send a ticket #open-a-ticket

[storm bobcat]

maybe its frozen for inactivity

[marsh lantern]

you don’t have to, just open your game and have buff opened on the background

check these steps first

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[meager glacier]

hi

[lost viper]

alright thanks

[last sonnet]

ah

[wide glen]

hey again i sent a ticket to support 1 hour ago when im going to get a respond?

[last sonnet]

i did send a form on their website tough

[storm bobcat]

when?

[last sonnet]

like

[storm bobcat]

it takes up to 7 days

[last sonnet]

a few mins back

oof 7 days

[storm bobcat]

mine took 3

[wide glen]

wow

[marsh lantern]

a few days

[crystal island]

my account is frozen, how can i fix it?

[raw panther]

#open-a-ticket

[fluid light]

how long does it take to get ticket response

[storm bobcat]

few days

[fluid light]

ok

[odd hill]

Why does buff keep crashing on start mobile

[manic seal]

Reinstall the app

[crisp vortex]

what should i do?

[manic seal]

send a ticket #open-a-ticket

[onyx hazel]

why i cant claim my five buffs in my inventory

[toxic barn]

ıdk bro

[manic seal]

probably its clamed already but it doesnt show as claim... i have a bugged 5 coins but i got them automatically instead of me clicking it to claim it

[onyx hazel]

ok thanks

[prime mango]

My account was frozen and I wrote to support. when will my account open?

[manic seal]

some days

[prime mango]

okey

[potent laurel]

ı cant take 5 razer gold point

[charred crane]

can someone help
i have completed the survey but buff not giving me my points@serene ginkgo@simple path

[summer oxide]

How do I get rid of this? Been trying for a while now

[smoky pendant]

ЯΣΛVΣЯ#2023 has been warned.

ЯΣΛVΣЯ#2023 has been warned.

[manic seal]

wym

[charred crane]

bro

[manic seal]

wait until the missing credits message is available and fulfill the form

[charred crane]

why 2 warns?

[manic seal]

send a ticket #open-a-ticket

[summer oxide]

sweet thanks

[manic seal]

well you pinged 2 staffs

[charred crane]

bruhhh

seriously

[manic seal]

yes

read rules

[charred crane]

okay

how much time i have to wait?

[manic seal]

some hours

[charred crane]

ok thnk you

[west quiver]

GG @charred crane, you just advanced to level 1!

[summer oxide]

alr sweet I did it how long does it usually take to get a response and where will the response be?

[manic seal]

some days

email

[summer oxide]

oh okay.

[polar kettle]

why can i log in w buff w my disc

has anyone got an rp giftcard with buff?

[manic seal]

it has the same mail?

if so

you can login

with it

[manic seal]

yes lots #1005847190385729706

[undone bluff]

The tasks I do in Valorant do not work in the buff application.

[flat osprey]

hi, i had a buff account some years ago and now i want to sign in but it says my account has been frozen

could anyone help me please?

[manic seal]

do you see the pop up at the start and end of the match?

[manic seal]

send a ticket #open-a-ticket

[undone bluff]

yes

[flat osprey]

do you know how fast you get a response ( and if you can transfer buff points from one account to another

)

[manic seal]

from ticket? some days
and no, you cant

[flat osprey]

alright thanks

[leaden delta]

You told me you can’t

oh nvm you said you can’t

[manic seal]

[charred crane]

No

[west quiver]

GG @charred crane, you just advanced to level 3!

[flat osprey]

yo

got a questyionnn

if you finish 1st lvl

do you get on the 2nd one after

or you need to wait lie a day

or so

liek

liek

liek,

like

[vapid cloak]

when i try to login in acc and i try to use my gmail and mypasword and it doesnt work but i dont know my login

so how do i get my login or something lik that

[shrewd fable]

When I try to log in, it says that my account is frozen. Please help

[vapid cloak]

same

[shrewd fable]

happens both times when i try to sign in with google and discord

[smoky pendant]

^Carlos^#9910 has been warned.

[manic seal]

right after

[vapid cloak]

it happens to me when i try to login everywhere

[manic seal]

send a ticket #open-a-ticket

[flat osprey]

alright thanks

[manic seal]

any error?

[shrewd fable]

I have

[vapid cloak]

same error as this person

[manic seal]

wait for their answer

[manic seal]

send a ticket #open-a-ticket

[flat osprey]

ngl this is a bit ..

[west quiver]

GG @flat osprey, you just advanced to level 1!

[flat osprey]

i mean if this error is so common they should alr have a faq for it or something

or an explanation why this is happening

[vapid cloak]

ok i got email where is some letters and numbers in this message

[manic seal]

yea, the faq is not updated. they should

[flat osprey]

send a pic here

[flat osprey]

yep

[manic seal]

wait for their answer then

[manic seal]

no need

[flat osprey]

(don t )

[vapid cloak]

in email?

[flat osprey]

anyone know how hard lvl 3 challanges are?

[manic seal]

yes

[vapid cloak]

ok

[west quiver]

GG @vapid cloak, you just advanced to level 1!

[flat osprey]

challenges

[manic seal]

depends on the game and how good you are

[flat osprey]

valorant

mid

idk

you know any ?

like a challenge

[manic seal]

no

[flat osprey]

oh alr

[median igloo]

real real

[median igloo]

they dont do nun about it so 🙂 🔥

i had that and did all the recommended steps and i aint get no response

[flat osprey]

is there a max amount of points you can get from a game

of valorant

determined by the kda

i mean

[manic seal]

earnings depends on a lot of variables

[flat osprey]

mm

[manic seal]

which they are private info from the devs

so no info

[flat osprey]

oh alr

but can you get 1 point from a match

no challenge completed

or anything

just from the kda

[manic seal]

earnings depends on a lot of variables

[flat osprey]

alr

[gloomy summit]

Hello. I still haven't received my $20 amazon gift card. 2 days passed in the support team and they did not help.

[manic seal]

wait some days for their answer

[flat osprey]

they re moving sloww ng

ngl

[uncut onyx]

@flat osprey
For me tho I got

1. Get 20 headshots in 1 match
2. Get 110 assists
   As my level 3 challenge for valorant

And KDA determines the amount of buff points u get per game

[flat osprey]

ooh

alright thanks a lot

[uncut onyx]

😉

[radiant owl]

Hi, it’s been 5 days since I’ve sent a support email to buff and no one has replied, is this normal?

[manic seal]

yes, wait some more days

[proud hemlock]

just wondering, is it normal that the picture from buff support is a loaf of bread?

[radiant owl]

Ok thanks

[manic seal]

yes

[proud hemlock]

oh, okay then

[hybrid python]

how do i get rid of buff

i have deleted the app mutiple times but it wont go away

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico#0001 (Staff)

[pure narwhal]

I get frozen account error

How to solve it

[plush cradle]

#open-a-ticket

[pure narwhal]

ok

[shut viper]

why is buff not working on valorant

[manic seal]

its not?

[naive frigate]

Does buff support Minecraft 1.8

[manic seal]

nope

[naive frigate]

Which version does it support

[manic seal]

#964252567699857448 check this

[wheat aurora]

So, why am i getting the overlays even though i've disabled them in my settings?

[manic seal]

it disables the start and end pop up of the matches

but not at the start of the game

[wheat aurora]

Is there a way to get rid of the start of the game overlays?

Or do I have to manually delete them myself

[manic seal]

click on the x manually

or otherwise

disable the game in overwolf

for buff

[wheat aurora]

Wouldn't that also prevent the coins from being generated?

[manic seal]

yes

[median cipher]

where are the premium raffles

[clear depot]

Me need help how can i sing-up/in in buff pc

[humble ore]

Can someone tell me how to look which games are over wolf supported but not buff supported me

[noble acorn]

SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

Summoned by KillSwitch#1653 (Staff)

[shadow wolf]

Those are buff supported games

U can earn coins from all overwolf supported games

[humble ore]

Actually i want to see the games that I can farm for exp

For season

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[low crest]

why they changed everything to premium I was waiting to buy steam gift card

[storm bobcat]

what does this do

[manic seal]

not all items on the store are premium only and also the free version is out of stock

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico#0001 (Staff)

[versed bridge]

PUBG UC is only redeemable with premium points in the market place. Will it be available for non premium or has it becomes exclusively premium?

[manic seal]

The non premium version is out of stock

[versed bridge]

Ok

[scarlet briar]

Um is there watch video to get buff option? It was in previous version. It’s not like I can’t get ads . When I collect buff it plays a ad . So where is the ad option on mobile?

[manic seal]

There is not ads in mobile atm

[scarlet briar]

Then why does ad plays when I claim endless challenge buff eh?

[manic seal]

Is the way for buff to earn money. Like in pc when you get the pop ups with ads, in mobile is when you claim the points from these games

[scarlet briar]

Oh 🗿

[low crest]

I can't see the non premium steam gift card

only this

[manic seal]

Out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[low crest]

so it restocks daily?

if yes then market refresh daily on 5:00am PKT I will wakeup earlier to buy it xD

[compact hatch]

I have premium but i didnt see valorant gc a single time its always out of stock what i do

[marsh lantern]

read #870329411986149536

stock runs out quickly

keep an eye on the market

[white thunder]

cmon buff why don't they send me the 20$ giftcard, i waited for weeks and no respond can i contact the buff team in another way somehow?

[marsh lantern]

did you send a ticket?

[turbid pike]

y are my challanges not going up

[marsh lantern]

what game and gamemode?

[turbid pike]

val, unrankred

\

unranked

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

follow these steps and that gif

[turbid pike]

ty

[marsh lantern]

check if everything is enabled

[white thunder]

yes ofc

[marsh lantern]

when

[white thunder]

1 per week so 3

every friday i send one

[marsh lantern]

the more you send, more time it’s going to get

wait for a response

youll get it

[white thunder]

takes very long

[west quiver]

GG @white thunder, you just advanced to level 7!

[charred crane]

hi how do i going to support my acccount is frozen idk why

[radiant owl]

Support haven’t responded to me in 5 days is that normal?

[charred crane]

nvm found it

[marsh lantern]

did you receive an email saying “your request (xxxx) has been received”?

[marsh lantern]

what was the ticket about?

[radiant owl]

I accidently requested my account to be deleted

[west quiver]

GG @radiant owl, you just advanced to level 1!

[marsh lantern]

did you receive an email saying “your request (xxxx) has been received”?

[radiant owl]

Yeah

[marsh lantern]

then you’ll receive your answer on your email

check spam just in case

[radiant owl]

Ok any idea how long?

[marsh lantern]

3-5 business days

it’s the weekend now

[radiant owl]

Ok so someone should reply like Monday?

[marsh lantern]

no info, they’ll answer as soon as they can

[radiant owl]

Alr thanks alot

[white thunder]

yes

[wide glen]

when im starting to play game does buff need to lunch right away?

[plush cradle]

It should launch automatically after you open the game.

[wide glen]

ok

than it supposed to track my game right

i just need to play

cuz ive been playing for so long and the game dosent count

[balmy cedar]

Buff not tracking Rocket League

[plush cradle]

Check after the game if you got buff points.

[velvet flicker]

i cant login using discord it says account frozen

[novel igloo]

umm how long should I wait for my account to get unfreeze

I have already sent a ticket

[edgy shuttle]

are ads available on mobile now?

so that i can get buff points?

[wide glen]

i just finish playing

i get the bouns from playing

but i dont get the buffs from the challenges

i need to get 45 shots on goal i did 42 and its not working anymore

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

a few days

[marsh lantern]

there are not atm

[marsh lantern]

wait for an answer, you’ll receive it

don’t flood them with multiple tickets

[carmine shard]

Is there any chance to remove security code when i purchase something

[charred crane]

hallo

guten morgen

[faint solar]

???

[novel igloo]

have you stopped using buff and just came back?

[faint solar]

yes

[novel igloo]

you need a ticket

[west quiver]

GG @novel igloo, you just advanced to level 1!

[novel igloo]

and wait

[faint solar]

alr did

aight ty

[vast dragon]

i cant collect my second weekly challange reward why is that?

[shadow wolf]

Restart overwolf and check

[vast dragon]

Okay I will try

[wide glen]

buff is tracking my game but not the challenges can i fix this?

[random wraith]

Hey i cant lock on my account its says my account is frozen

[marsh lantern]

nop

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

restart overwolf

[wide glen]

ים'

how

[solar halo]

what time does buff restock usually?

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

#when_is_next_restock

[solar halo]

there is nothing there

just says it restocks a couple times a month

[marsh lantern]

that’s the info we have

[solar halo]

ah

ok

ty

[wide glen]

?

[marsh lantern]

also you can read #870329411986149536

[marsh lantern]

close it on your task manager and open again

[solar halo]

ty

[wide glen]

after i restarted it souled work and confirm my challenges?

[marsh lantern]

check if they update when you play

[wide glen]

what update

[west quiver]

GG @wide glen, you just advanced to level 3!

[marsh lantern]

check if your challenges update after your game, if you earn points, challenges must be working then

[wide glen]

just finished the game

[full kettle]

Hello

i have a question

[wide glen]

again

is says fraud error

everything was good

[marsh lantern]

what game?

[wide glen]

rocket league

not the first time its happning

[full kettle]

I've been using buff for over a year. I was thinking of buying premium elite for valorant skins. But they are not even in my market can this be a error or?

[marsh lantern]

what mode?

[wide glen]

comp

casual

everything

[marsh lantern]

RP is out of stock atm

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

do that

[full kettle]

not rp

[wide glen]

i did it

[full kettle]

rp is for league

valorant points

[wide glen]

buff is lunching whan i open the game

why does its saying fraud error tho

[marsh lantern]

RP is for valorant too

[full kettle]

oh

[marsh lantern]

you must buy RP to vet VP

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻#0014 (Staff)

[full kettle]

I see "riot points out of stock" but i there is not even valorant out of stock

nvm

its says riot im dumb

[wide glen]

wdym a liittle longer

its comp

[blissful monolith]

i cant log in my account because " its frozen ", what should i do?

[wide glen]

i cant control the ,atch

match*

[marsh lantern]

send a ticket #open-a-ticket

[blissful monolith]

ok, TY

[modest ginkgo]

How do i cancel my sub on buff

[split oar]

click on cancel or smth in ur payment section

for what ever u bought

[modest ginkgo]

well where is that botton 😄

[split oar]

bruh

alr wiat

what did u buy

[modest ginkgo]

a sub

[split oar]

click on tat

and

pament info or smth

and cancel

[charred crane]

how to get the role member

[modest ginkgo]

ty

[charred crane]

or how to check ii have the role member or not

[split oar]

u aldrady have

[split oar]

😄

[west quiver]

GG @split oar, you just advanced to level 1!

[modest ginkgo]

u could have said they use a very very small unsub button lol

[split oar]

Np

[modest ginkgo]

but tyty

[charred crane]

how do i check my role?

[split oar]

alr lol

[split oar]

xd

[split oar]

bruh

right click on ur profile

or ur phone press ur profile in server

[charred crane]

zamn

what

dementia

[shut veldt]

question, does the free premium from the pass no longer provide you with the premium exclusive items and premium prices in the market?

[west quiver]

GG @shut veldt, you just advanced to level 4!

[shut veldt]

i know it did before, i used it last time to get an item for a lower price

oh wait i dind't even get premium despite activating it from my inventory

[charred crane]

restart buff

[shut veldt]

aight that fixed it, thanks

[plush cradle]

I have a clip of this disappearing and appearing (as purchased 12h ago) after every 5 refreshes and then eventually it's purchased just now.. Something is off with this € Steam Gift Card, fr.

[charred crane]

selling your account is prob easier than buying anything on the marketplace lol

[plush cradle]

Selling any digital account is prohibited.

[charred crane]

yeah tell me ab it

[left geyser]

Question: can i pre order items from buff marketplace and if its possible how do i do it

[marsh lantern]

nope

[left geyser]

So im just unlucky with the out of stock thing

sad

[light crow]

how do i undelete my acc

?

[analog pawn]

guys will the lootbox came to the pc app or it s just for the mobile

[north kiln]

hi

[split oar]

lol if posible then buff is dead for 5 mil years as said its not easy to get 1

even if pre order is not there

[split oar]

not quite its for ever1

all tho there r speacil offers in us and eu like extra cards

and riot cards or smth

[acoustic island]

how long has halo infinite been offline

[frozen elbow]

Hi, why in the mobile app Buff, the brawl stars endless challenges I receive between 1 and 2 pieces instead of 3 as it is written

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

no info atm

[marsh lantern]

i believe that’s changed now and you receive different points

[light crow]

help how do i undelete my acc

[frozen elbow]

ok ty ill send a ticket

[ripe rapids]

I haven't use BUFF for like a year, just wanted to see how much credits I have left and it gives me this message: Your account has been frozen due to suspicous activity.

[potent laurel]

ı cant take 5 razer gold its saying error help me

[rigid pendant]

why there is nothing to buy on marketplace and is the UC is now for only premium member back in time regular users can also buy them

[balmy oak]

excuse me]

[shadow wolf]

#open-a-ticket

[balmy oak]

koi h

jho meri request sun sake

main buff account nhi khol paya abhi tak

[shadow wolf]

yes but please talk in eng

[balmy oak]

ok

my buff account was not fixed i tell 1 month ago

the error show frozen account

i make a ticket

[shadow wolf]

u didnt get any reply from support?

[balmy oak]

but not working my account is frozen

[balmy oak]

ues they reply wait for 1 week

i wait 1 month

[potent laurel]

ı cant take 5 razer gold heelp

[shadow wolf]

tell ur ticket no

[balmy oak]

still cant open

[balmy oak]

tell me how can i use this

[potent laurel]

help me too

[balmy oak]

me too also

[shadow wolf]

when u created a ticket, u received a mail from buff

[balmy oak]

no i created new account

[shadow wolf]

in that ticket no will be there

[balmy oak]

and its open finally

[shadow wolf]

acc opened?

i mean could u login

[balmy oak]

no

[balmy oak]

i created new account

[shadow wolf]

u shouldnt have multiple accounts

u said u opened ticket right

[balmy oak]

1 month ago

but today i cant open any ticket

i created new account

[shadow wolf]

so whats ur issue now

[balmy oak]

i play valorant so how can i get points

[shadow wolf]

open buff and play valorant

[balmy oak]

so reward give automatically

[potent laurel]

me?

[shadow wolf]

yes

[balmy oak]

thanks

[west quiver]

GG @balmy oak, you just advanced to level 2!

[shadow wolf]

the card is in stock and u cant buy it?

[potent laurel]

yes

[shadow wolf]

are you getting and error?

if yes send screenshot

[potent laurel]

yes

[shadow wolf]

screenshot

[potent laurel]

it is saying this item is currently not avaible

[west quiver]

GG @potent laurel, you just advanced to level 1!

[potent laurel]

ı cant

[shadow wolf]

restart overwolf and check once

if the item is still in stock or not

[potent laurel]

with only closing buff

?

[shadow wolf]

overwolf as well

[potent laurel]

same

[shadow wolf]

try to buy after some time

if the issue still persists msg here

[potent laurel]

ım trying for three days

[shadow wolf]

oh

u have enough coins right

once send ss of ur app

[potent laurel]

yes

how to ss

f12?

[shadow wolf]

win + shift + s

select area

and then ctrl +v in discord

[shadow wolf]

hm

@frosty nest any idea what to do

[plush cradle]

He's not Premium.

[potent laurel]

ı dont need premium

[plush cradle]

Oh wait, what are you buying? PUBG or Razer coins? xd

[potent laurel]

razer coins

[plush cradle]

Ahhh mbmb

[strange frost]

hey i have a question about this here.....so if i activate the buff pass for 5.99 right now do i get a 20$ gift card right away ? is that how it works ?

[plush cradle]

Someone should check on it from Turkey region if they have it marketplace as well and if it isn't, it's just a visual bug then ig.

[charred crane]

infinite money glitch

[strange frost]

XD

[plush cradle]

You have to complete whole buff pass to get these final rewards (Premium Elite 30 days, Free S4 Buff Pass and 20$ Gift Card).

[strange frost]

oh okay

so it doesnt matter if i buy it now or later

i mean i can still play and get pass lvls

even when i dont have the buff pass

right?

i know i wont get any rewards

[plush cradle]

Yes, for sure. Although buying Buff Pass you get 20% xp boost towards the progress.

[strange frost]

okay i see

thanks a lot

[plush cradle]

yw

[frosty nest]

that's a bug

Item is out of stock

[potent laurel]

thank you

[earnest river]

hi guys i need help, i bought premium elite for a month yet nothing has changed in my account and it says that i am still only a regular account member. any tips/help?

[frosty nest]

restart overwolf

from traybar

[icy prairie]

it says that my account has been frozen what do i do???

[frosty nest]

#open-a-ticket send a ticket

[earnest river]

how do i do that? im fairly new to windows computers i dont use them very much except for gaming

[frosty nest]

same for overwolf

[earnest river]

thankyou

[glacial kestrel]

3 days passed, but they did not give a correct answer

[rigid pendant]

anyone know about UC?

[marsh lantern]

it can take up to 3-5 business days

[marsh lantern]

probably out of stock

[rigid pendant]

i mean for now i caan only buy uc while i have premium?

[west quiver]

GG @rigid pendant, you just advanced to level 1!

[storm bobcat]

Can someone # the proof channel? I cant find it

[frosty nest]

#1005847190385729706

[marsh lantern]

for now, yes, until UC for regular users comes to stock

[charred crane]

i have premium elite how would i get the

tag on discord?

[proud wasp]

#premiumrole-request

[charred crane]

5ty :D

[sonic fractal]

My account got frozen simply by changing my password

How can i fix this?

[shadow wolf]

#open-a-ticket

[white shadow]

hi , I bought a steam wallet code and its saying it has already been redeemed. what should I do ?

[dusk meadow]

Please add ANY games for mobile (not supecell games)

[plush cradle]

#open-a-ticket

[magic inlet]

try if you have used the code to steam so look at the payment history of steam

[white shadow]

nope I didn't sth is wrong with code

[tidal saffron]

Hello i have an problem when i try to sign in mine account it shows that it is frozen??

[magic inlet]

send a ticket #open-a-ticket

[flint totem]

whats the new mistcaller game

[flat osprey]

hate this appppp

claimed my 10 buffed points but not added to the wallett

[manic seal]

where

[flint totem]

In lounge

[manic seal]

send ss of your transaction history

[flint totem]

With a play now which redirects u to a steam link

[manic seal]

promo prob

[flat osprey]

it got in

[west quiver]

GG @flat osprey, you just advanced to level 2!

[manic seal]

so you got the points?

[flat osprey]

yes

[manic seal]

whats the issue then...

[grizzled galleon]

I didn't receive my 20$ card I sent ticket 4 days ago and no reply , should I send another one ?

[marsh lantern]

no need for another one, wait until you get an answer

you’ll get it soon

[grizzled galleon]

Hope so 🙏 thank you

[proud hemlock]

is it normal that no games are giving xp right now?

[plush cradle]

Where would that xp go to? 🤔 '

[west quiver]

GG @plush cradle, you just advanced to level 14!

[marsh lantern]

battlepass is not active at the moment

it’ll activate in a few days

[proud hemlock]

usually it would still give xp in the downtime between the two BPs

that's what happened between the 1st and the 2nd

[proud hemlock]

alright

[quasi yarrow]

When is wow going to be a supported game

[storm bobcat]

what is this spring 2x buff i got it in my notification

[marsh lantern]

no info about that, i believe you can earn XP with wow tho

[marsh lantern]

maybe you have 2x points during a certain time

[normal sapphire]

wtf that I was not seeing this chat lol

[proud wasp]

yeah we had a little issue

[normal sapphire]

why what happened?

And when I have make a ticket they send me a email and after I send them a email with what they want but I never gotten a response back! Is there a reason why?

[jolly kettle]

is this where i ask help for frozen account?

[manic seal]

send a ticket #open-a-ticket

[manic seal]

When did you sent the last mail

[normal sapphire]

well it was for answering them so let me check and I'll tell you

they answer me to my ticket by email (and I think it's normal) on the first of March and on the same day I send the information they wanted me to give them, so the email!

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

[normal sapphire]

oh thanks a lot!

[normal sapphire]

never get a response back!

[west quiver]

GG @normal sapphire, you just advanced to level 2!

[normal sapphire]

Don't thanks me and just do your job!

Joking btw

[opal socket]

i just downloaded buff

and i didn't get 90 points like it said also the code it gave me doesn't work

[winged cosmos]

I haven't used buff in a while because it was hard on my pc, I recently got an upgrade and just tried to login again however buff says that my account has been froze, how can I fix this issue?

[manic seal]

i guess they are checking it

[manic seal]

send a ticket #open-a-ticket

[manic seal]

send a ticket #open-a-ticket

[normal sapphire]

well this is really long

[winged cosmos]

Yeah I figured

[topaz abyss]

I have 3000 buff coin but nothing is available in global no use 😕 .

[last igloo]

My buff still doesnt start with apex legends

been multiple days ..

The first time i bought buff pass i missed a week on it due to apex legends update
After that i paid the premium elite subscription and there was still some issues with Apex
The problem is buff doesnt compensate people that only play one or two game only

Waste of money for people that play a few games

[manic seal]

apex is down in buff as i know

for like 2 weeks

no info when it will be back

[manic seal]

wait for a restock

[last igloo]

it work for some friends

[manic seal]

mm might be back then

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[old valley]

after i completed my final challenge tier i cant collect the 40 buff points

[manic seal]

send ss of the transaction history

[ember loom]

Why does it not let me downloat it

(it = buff)

@serene ginkgo

can u help me

[charred crane]

is overwatch 2 supported?

[manic seal]

not yet

[charred crane]

okay thanks

[hasty gull]

So im currently downloading buff and then when i click the file it open so long. So i download the file again and it got removed by it self

[obtuse notch]

My account got frozen showing signin problems

[uncut onyx]

Send a ticket bro

[obtuse notch]

wt ticket

[uncut onyx]

#open-a-ticket

[dark scaffold]

Havent logged in a while and my account is frozen for some reason, any idea how can i solve this?

[uncut onyx]

Send a ticket

#open-a-ticket

[obtuse notch]

how much time it take after ticket

[marsh lantern]

have you downloaded overwolf?

[marsh lantern]

a few days

[hasty gull]

I download it but it does the same problem

[flat osprey]

it s just a bug ig

if you had an account in the past and you uninstalled buff then after some time if it sees that the specific account doesn't have any more activity it freezes it

the reason idk might be speaking bulls**t but to save resources or something like that

i ve been told to contact the support team of buff

but dk if that would do anything

[smoky pendant]

^Carlos^#9910 has been warned.

[flat osprey]

they re pretty slow as well

[marsh lantern]

check if your antivirus is deleting them

[hasty gull]

Hold on

[flat osprey]

a lot

[marsh lantern]

don’t spread misinformation, please. a ticket takes 3-5 business days - there are a lot of tickets and not so many staff, they’re pretty fast tbh

[flat osprey]

still a lot to me ngl

[marsh lantern]

okay, but if your answer is not going to help, don’t spread misinformation

[flat osprey]

ok ok

[native rain]

can you guys add mw2/warzone2 to this app

because trust me you will be getting alot of users

[marsh lantern]

it’s probably being worked on

[west quiver]

GG @hasty gull, you just advanced to level 1!

[marsh lantern]

try changing your network, like using another wifi or mobile hotspot

[hasty gull]

Already and still the same

[marsh lantern]

try downloading it from another browser

[hasty gull]

I'll try

[hasty gull]

So its done downloading and waiting to be open

Does buff open so long

[marsh lantern]

probably depends on your specs

check if it’s open on the background

[hasty gull]

Nope

not open in background

[flat osprey]

task manager

and see there

[hasty gull]

There is none

[flat osprey]

then buff has really annoying buggs

[marsh lantern]

and your antivirus is not doing anything, right?

[hasty gull]

Nope

[west quiver]

GG @hasty gull, you just advanced to level 2!

[hasty gull]

I check my antivirus is this right

[marsh lantern]

weird, go to your downloads and open the installer as an administrator

[marsh lantern]

if that's the only one you have, then yes

[hasty gull]

Hold on

Still doesn't do anything

[marsh lantern]

and overwolf?

[hasty gull]

Yup

Wait

[hasty gull]

Yes still didnt change a thing is there any more salolution

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177154-overwolf-installation-troubleshooting#not-starting

try that solution, maybe it helps you

[hasty gull]

Ty ill inform you soon

[ivory hill]

just checking here to be sure, i'm getting 0 exp from buff supported games, this is because there isn't a season currently right?

[marsh lantern]

yep

you'll earn XP as soon as the BP starts

[safe notch]

when will amazon.de gift cards arrive

[marsh lantern]

#when_is_next_restock

[hasty gull]

So i check my task manager overwolf is suspended

[marsh lantern]

what do you mean?

[hasty gull]

I already did the step from the link you gave and i check my task manager on overwolf it say suspended. Then its gone

[marsh lantern]

https://learn.microsoft.com/en-us/answers/questions/625207/software-is-suspended-in-task-manager

[hasty gull]

I try that and at task manager there is reason security helper

*reason security engine helper

[marsh lantern]

mmm

that might be a third party program

can you send screenshot of that error?

[hasty gull]

Sure

So everytime i trt to open overwolf the reason security engine helper always pop up and close the overwolf

[west quiver]

GG @hasty gull, you just advanced to level 3!

[tiny condor]

my acc has been frozen, and i cant make a neew acc or sign in

[marsh lantern]

seems like that's a third party program

https://answers.microsoft.com/en-us/windows/forum/all/reason-security-engine-helper-has-stopped/0b0d1712-8af1-4889-9703-b4fb72daa2bf

[marsh lantern]

send a ticket #open-a-ticket

[hasty gull]

Ahh it removes malware and adware. So it effect to my overwolf

[marsh lantern]

yes, that might be the reason

[hasty gull]

Let me check the article how to uninstall it

It say page not found

[marsh lantern]

the page i sent?

[hasty gull]

Yep

[marsh lantern]

it works to me tho

you can search on google "reason security engine helper" and it's the first article that appears

[hasty gull]

Try press the article

[marsh lantern]

it works fine

[marsh lantern]

oh that one

[hasty gull]

Yes

[marsh lantern]

it's just telling you to go to your control panel -> programs -> uninstall a program, and uninstall that one if it's causing you trouble with an app

[hasty gull]

Let me try

There is none

[marsh lantern]

seems like that program is installed with another one, some users reported to microsoft that it could be this one "Bytefence"

do you have that?

[hasty gull]

Nope

[marsh lantern]

i saw on your SS that you have "SAntivirus IC", could that be the reason?

[hasty gull]

You mean this

[marsh lantern]

could be, yes. try opening it and maybe creating an exception

something is blocking overwolf from installing in your computer, that might be the one

[hasty gull]

Open from the control panel?

[dusky zealot]

hello

[marsh lantern]

nop, try opening it from your desktop or the installation folder

[dusky zealot]

i have a problem

may someone help me>

[marsh lantern]

maybe you can create an exception without having to uninstall it (if you don't want to uninstall it ofc)

[marsh lantern]

of course, what's up?

[dusky zealot]

so i finished a weekly challenge on buff and i keep trying to claim the 10 points and it doesnt want to

[marsh lantern]

go to your profile -> transactions and send screenshot, please

[hasty gull]

I try to search Santivirus but there is non

[dusky zealot]

alright

[dusky zealot]

i also sent a video of whats happening and its sending

it doesnt wanna show me the level 2 challenges

[marsh lantern]

it's installed on your computer tho

it must be somewhere

you can uninstall it from the control panel if you don't want it

[hasty gull]

Let me searvh on google first how to do it

[marsh lantern]

that's a general issue, but you got the points. play another match of lol and try claiming again

[dusky zealot]

alright

1 more question

when i play that game do the level 2 challenges get progress or no?

[west quiver]

GG @dusky zealot, you just advanced to level 1!

[marsh lantern]

i don't think so, sorry

[dusky zealot]

its alright

btw

[marsh lantern]

but some people got to the next level just by playing another match

[dusky zealot]

i got the points but the " collect 10 points " daily challenge didnt get finished

do i need to claim?

[marsh lantern]

what do you mean?

btw could you send your logs so they can find the source of the problem?

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[dusky zealot]

sure

[marsh lantern]

you can send them on a ticket here #open-a-ticket

try sending them through google drive or another cloud

[hasty gull]

So i found it in my folder but i dont know how to create the exception

[dusky zealot]

hm how do i send my logs

where even are my logs

[marsh lantern]

check bot above, all the instructions are in that link

then open a ticket here -> #open-a-ticket and you can send them

[dusky zealot]

alright

[marsh lantern]

hey, did you install that voluntarily? some people say that that antivirus is a malware

[hasty gull]

What do you mean voluntarily

[marsh lantern]

if you installed that antivirus yourself

[hasty gull]

Nope

[marsh lantern]

knowing that you were installing it

[hasty gull]

I dont know that i have it in my laptop

[marsh lantern]

i recommend you uninstall it then, it might be a malware from what i found out

[hasty gull]

Okk

[dusky zealot]

idk how to send it

[hasty gull]

Its safe right?

[marsh lantern]

you can do it from control panel -> programs

[marsh lantern]

yes, windows defender should be more than enough

[hasty gull]

Ok il uninstall ill inform you if it works

[marsh lantern]

you can upload the folder of your logs on google drive or another cloud, and then share the link on the message box

[dusky zealot]

alright

btw

why is there always nothing in stock XD

[marsh lantern]

there is a lot of demand and people are really quick to buy the items

check #870329411986149536

[marsh lantern]

remember to explain here why you're sending the logs tho

[dusky zealot]

u sure cuz i feel like its just a scam tbh no offence ofc

[dusky zealot]

yep

[marsh lantern]

#1005847190385729706

not a scam

just a lot of users

[marsh lantern]

thank you so much!

[dusky zealot]

alright alright my bad

[dusky zealot]

No Thank YOU so much

btw

i like your name

very popular in my country XD

[marsh lantern]

thanks!

[hasty gull]

Yes it works. Ty @marsh lantern

[marsh lantern]

great! enjoy it 🙂

[dusky zealot]

@marsh lantern

i just finished a game

and still nothing

[west quiver]

GG @dusky zealot, you just advanced to level 2!

[dusky zealot]

nvm

sorry

[finite forum]

just turn on my PC and my account suddenly log out, trying to log in but buff said my account frozen?

[marsh lantern]

send a ticket #open-a-ticket

yes, multiaccount can get you banned

do you guys use 2 accounts on the same computer?

[storm bobcat]

😂

[marsh lantern]

if another account is detected on the same pc, it's most likely you'll get your accounts frozen

[short pilot]

Bought a gift card for 10 euros. And when I wanted to activate it, they wrote to me that it was already used, what should I do?

[marsh lantern]

send a ticket #open-a-ticket

[charred crane]

acc been frozen for ages and my appeal thing hasnt been checked or asnything

[marsh lantern]

when did you send the ticket?

[charred crane]

idek it was ages ago

uh

1 sec

2nd of feb

[thorny vector]

Hi everyone

[marsh lantern]

have you checked spam?

[charred crane]

23rd feb

[charred crane]

lemme check now

[thorny vector]

Can anyone say how to get buff points while playing csgo

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

follow those steps and check if you see a pop-up window when you open the game

buff must be open on the background too

[thorny vector]

I kept it on,completed task still didnt recieve points

[marsh lantern]

did you see the pop-up window?

[thorny vector]

Nah bro:(

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[thorny vector]

Right now i am not in pc

Im am typin from phone

BTW ali thanks bro for sending these steps
I wil again try

Ho anyone here

[spring vortex]

So it says the game launched successfully when I load into warzone but literally zero games count toward my challenges it was kill 3 people on one match and I've dropped multiple 20 plus kill games since yesterday. Any Idea?

[marsh lantern]

warzone 2.0?

[spring vortex]

That and caldera

I figured caldera wasn't working. Cause they stopped tracking matches awhile ago

[marsh lantern]

warzone 2.0 is not supported yet

is caldera a game mode?

[charred crane]

buff doesnt open up it just shows its open in taskbar

[marsh lantern]

do you mean the app does not open?

[charred crane]

its open in taskbar but i cant see it when i click on it

[marsh lantern]

do you have a second screen?

[charred crane]

no

can i share screen somewhere

?

[frail fiber]

Hello my account is frozen and I don't know why

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

try that

[marsh lantern]

send a ticket #open-a-ticket

[charred crane]

thank you

[novel mirage]

how come when i get kills in warzone it doesn't count to my challenges

[bronze vault]

how do you pre buy a card?

[plush cradle]

Not possible.

You have to buy it on restock without any pre-purchases.

[bronze vault]

easy to say

anyways ty

[plush cradle]

Not easy to say, that's just how it is.

[bronze vault]

it is easy bcs restocked like 10 secs all cards gone

sincerily dunno how people do it

[magic inlet]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[magic inlet]

• restart game

[plush cradle]

Everyone wants it, you just have to compete with these people.

[marsh lantern]

warzone 2?

[green prawn]

hi, so i have been struggling to buy the gift cards because of the verification code is there any way of disabling it?

[marsh lantern]

nope

my recommendation is that you open your email on the background and copy/paste the code quickly

[green prawn]

i tried it but peaple are like the flash

ty anyways

[novel mirage]

yeah

[fading chasm]

is buff legit

[marsh lantern]

warzone 2 is not supported yet

[marsh lantern]

yes, check #1005847190385729706

[fading chasm]

can i buy pay pal gift cards

with buff coins

[molten bolt]

I dont think u could get paypal

gify cards

[marsh lantern]

no

check the market to see what you can buy

don't make non-related buff questions here, please

[fading chasm]

oki

[west quiver]

GG @fading chasm, you just advanced to level 1!

[pure narwhal]

I sent a ticket and nothing

[marsh lantern]

when

[pure narwhal]

1 day ago

[marsh lantern]

you must wait a few days, aprox 3-5 business days

plus it's the weekend

[pure narwhal]

uhh ok

[rare swallow]

What time does the store restock at

[marsh lantern]

#when_is_next_restock

[fading chasm]

how to earn on buff faster

[marsh lantern]

play more, use boosts from the battlepass (when it's active), being premium

[fading chasm]

i dont have premium

[marsh lantern]

then playing more, or using boosts when the battlepass activates in 3 days

[fading chasm]

is battlepass free

[marsh lantern]

yes, and you can also buy the battlepass for 5.99$ (i think) to get more rewards

[fading chasm]

okay thanks

[marsh lantern]

you can see a preview of all the rewards in 3 days

[torn gorge]

hlo

i cant sign in my account in buff.

plz help

[marsh lantern]

do you see any error?

[torn gorge]

it says account frozen

[marsh lantern]

send a ticket #open-a-ticket

[torn gorge]

now should i wait?

[marsh lantern]

yep, a few days

[torn gorge]

bruh ok.

[dusky zealot]

how long for new stocks?

[marsh lantern]

#when_is_next_restock

[marsh rapids]

I have a macbook and wanna earn via minecraft but the apple store has buff only for apple ios not macos

[marsh lantern]

buff can be downloaded on iphone, but i don't think is available on mac

[drifting lake]

hello - can i get help here from buff support about affiliate? Thanks

[proud wasp]

yeah its not

[marsh lantern]

i think you should contact your affiliate manager

[drifting lake]

ok thanks

[marsh lantern]

if it's anything related to buff app tho, you can ask here

[drifting lake]

does it possible to have auto highlights on war zone 2.0?

[marsh lantern]

warzone 2 is not supported yet, so i don't think so

you can try tho

[hardy comet]

guys can i ask u, why buff cant track my games, and where i can find answer

[marsh lantern]

what game and gamemode?

[hardy comet]

valo

and comp

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

send a ticket #open-a-ticket

[charred crane]

EEE

[marsh lantern]

disable that other plugin and try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[west quiver]

GG @hardy comet, you just advanced to level 2!

[hardy comet]

lmao