#support-en
1 messages · Page 212 of 1
unrated
i just enabled it should it work now?
yes
i need help guys
when i try to login into my account it shows an error saying that my account has been frozen
send a ticket #open-a-ticket
i did
i literally joined the discord for the same reason
i just made a new account and this happened to me on login
how do i uninstall the buff game
i need help guys
when i try to login into my account it shows an error saying that my account has been frozen 😦 i don't know , what happened after off 1 weeks the buff game
how do i uninstall it
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
Send a ticket #open-a-ticket
Hello how often stocks are updated ??
my stuff still wont track when i play games
GG @stark yacht, you just advanced to level 1!
nvm
On what website can I take a look at my tickets except my email
Nevermind its solved
try to restart the app and go to the inventory
if it's not there #open-a-ticket
when is the next buff pass gonna be available?
no info
it says ends in 13 hours
does the 3 days premuim elite has an expiry date in the inventory?
when will rp card for 2000 points restock
When will my item redeem cuz It has been 1 day since I got it
how long after you run out of ad rewards do they replenish ?
depends on provider and region
NA region, wdym provider?
I got a 5 dollar google card yesterday when should I be receiving it
ads provider
when you buy an item you get it instantly
you dont have to wait
like google fiber?
Am I supposed to wait 24 hours or sum for gift card to arrive? 
like google ads
send a ticket #open-a-ticket
What Category should I pick?
other
Hey, am I the only one that got processing your order? Only for it to get canceled out
Buff Marketplace or Loot box in mobile app?
Buff market place
Was there a message saying that it's not available anymore? Because most likely someone purchased it faster.
No, it just said processing your order and then it said order cancel
GG @odd cradle, you just advanced to level 1!
Like it will send me the code I’ll put in the code and it says processing your purchase and then it cancels so I don’t know if that’s a technical issue or that’s just me
restart overwolf and try again
It will be long gone already 🥹
Yeah no, it’s already sold out
But this is the second time this week this has happened to me. I’ve been trying to get this for three days and it keeps saying the same thing.
Oh yeah also, I just thought I would say this it gets restocked at 7:30 Eastern time
probably happens because the item got out of stock while you tried to buy it
I don’t think so
Because I put in these codes before I got sold out so I don’t know
Hi, I've been trying to get a riot code for a long time, but I couldn't get it. Either the stock runs out until you enter the verification code, or the verification code never comes. Can someone help me please?
It says you get the perks of a premium elite member for 72 hours, does anyone know if this includes the discounted shop prices?
you must be faster than the other users
there is not another fix
yes
all benefits but the starting points
okok ty
I understood the part of being faster than other users, but I don't think it's possible because I can't enter the code when the verification code is not received.
Yeah, it keeps saying item out of stock and I keep refreshing it, and it keeps saying item is stock
check spam
And every single time it send me the code, it denied. It seems the wrong code, but I know very well I am putting in the write code
Like I’m not even joking
Hey, I had to contact support you might have to do the same thing because I’m having the same issue you’re having but I’m trying to get a steam card
Thank you for your support and informations, good night.
if says wrong code could be the same reason, so by some reason says that error
my match didnt count on valorant
did you see the pop up at the start and end of the match?
no but all is enabled and opened
what gamemode did you play
unrated
i already did that
read again what i asked
ik but i already did enabled all of that
im not asking for you enabling it
im asking for a screenshot
to see plugins
so, please, do what i asked for
so i can help
Why I not getting any buff point when playing apex legends? It say the API is online
???????
GG @unreal tundra, you just advanced to level 4!
2 days left to finish the season
.
jogajuntogamer#4515 has been warned.
apex is down in buff
??
as usual the app is down
works fine for me
guys do you know how I see the riot card I have just bought?
on the inventory
ok ty !
Snipez#4813 was muted
It's been over a week now since Apex started giving Fraud Error, any updates from support?
nope
did you see the pop up at the start and end of the match?
The launch screen pop up?
nope, not at launch, at the start and end of the match?
what gamemode did you play
Competitive
is the season will extended or not
has any one tried the 10$ riot acces code in europe? if yes how much vp does it give
No
1000vp
day 11 without my 20$ steam giftcard...
so is it only clash related games for mobile…?
Sorry i was in a game
why is my account frozen
so that's mean I'll not get the 20$ gift card cuz I didn't finished the last lvl
I can't help you with that thing try to open a ticket or contact with support
ok'
its been 12 days i got just now message 10 times waiting for buying riot access code. whats the point of purchasing a year long premium elite subscription idk. previously there were 2mins time for premium purchase or stocks were more available.
there is a lot of demand thats why
why is my buff account frozen?
send a ticket #open-a-ticket
#open-a-ticket Hi, I have been trying to log into my buff account but it says my account is frozen
isnt there certain time when riot points reseting?
I'm having an issue with the buff pass, it's not letting me claim things on it
it works in europe? let me buy 1 rq
I completed the 100 Tiers of buff pass and Received the Premium elite but not the gift card
and wdym no buff pass????
but it says this
same
+1
is it a visual bug or what
+1
it may be just a visual bug, and when the pass starts we will get access
probably a visual bug
i bought the pass and didn't finish lvl 100 so will i get the next pass or the gift card or i didn't get anything
it also happened before season 2 started
send a ticket #open-a-ticket
is this normal? (this is the mobile application)
Alright
it’s down for me too, seems like a general issue
ios or android?
none answer!
GG @fringe lotus, you just advanced to level 2!
May I have support please ?
I can't login to my old buff account
what’s up?
send a ticket #open-a-ticket
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
hi can i ask where are you from ali ?
This is the 6th time where I click on the valorant giftcard and until I get the code the app sends to me they tell me the item is unavailable
feels bad !
the buff season 3 is 90 days ?
europe
it’s already out of stock then
it wasnt
GG @spark sun, you just advanced to level 1!
u just injected the freaking item
It didn't refresh then
I SAW IT
People stay waiting for the moment it restocks
whatever budd

not interested anymore !
Yeah i did the same for like 6 times
I know when the app restocks
I know the time and I was waiting and I saw it right there
but I had to get the code from the email and then the Item was gone
for the 6th time
I am sick of it !
How long does it take you to do all the process? marketplace refresh, item purchase, opening verification email, typing in code and finally confirming it?
🙂 That's the thing. You gotta be faster.
I did all that in 17-18 seconds yesterday and someone was faster.
I would pay for the game than paying for buff
at least 100% sure I will get the item !
thank u
guys why my buff not tracking my valorant challenges?
GG @glass jolt, you just advanced to level 1!
Noone is forcing you to pay for buff. It's your own decision.
I know
just saying 1 giftcard is not enough for the community !
buff wasnt like that a year ago
It's unclear how many gift cards are restocked at once. It's not 2, 5 or 100 people who are trying to get them. It's not like you're gonna pay 2.99$ for premium and be able to get GUARANTEED 10$ gift card. That's not how it works. You still HAVE a chance to buy one of them. Gotta be patient, my friend.
why my buff not tracking my valorant challenges?
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
follow those steps and try again
Bruh 19 points in 1 match
ok!
Seems nothing changed. You can get over 10 buff points almost every match playing Fall Guys.
Good session and you can make over 100 buff points per day. Where people kept complaining that they barely make 100 buff points in 1 week. 🥹
skill issue
you gota be good to get lots of points
you average or bad
meh points gained
sir how do i check m,y account working or not ?
?
really?
Open a ticket
i have just claimed my 10 buff coins and i didn't get them i hate this
im supposed to have the next buff pass for free since i completed the season 2 buff pass, but it tells me to activate it
Your account is frozen. #open-a-ticket
close buff and re-open it
wich gamemode were u playing?
didn't work
GG @elder marsh, you just advanced to level 1!
oh there it is
fort
when i claim my lvl bonus, i always receive 0.1 , is that what "claim 10.00" means or it's a bug ?
not every game. I get like 1-4 in 80% games
with premium elite
PUBG UC in a marketplace shows premium only, is it just because it it's out of stock or is it permanently.
When BUFF added Fall Guys I was able to get over 6 buff points after Round 2. Somehow it seems like the difference between round completion is not balanced. 🤷♂️
Hello
The previous season, season 3 buff pass Prizes was
- Free Season Buff Pass
- $20 Gift card
For this new season, it is asking to purchase the buff pass again.
Wasn't it supposed to be free as the prize before was a free season buff pass?
you will get it when the season starts if u bought it and finished last season
if it doesn't happen #open-a-ticket
Okay Thanks
I will wait 6 days then
Can I still claim my reward from season 2 even it ended?
no
okay and thanks
GG @silent widget, you just advanced to level 1!
Is there any new items in new season?
no information
can someone help me
when i want to sign in it says ur acc has been frozen
send a ticket #open-a-ticket
Hello, I have problem with app on PC
I downloaded it, tried logining in and its saying that my account has been frozen
send a ticket #open-a-ticket
Is there way to fix it on my own?
you can't fix it nothing
so keep in touch with BUFF Support Admin
Do the PUBG challenges still work even if i play it on mobile?
GG @opal junco, you just advanced to level 3!
PUBG these are game challenges on PC but there are also mobile challenge which is Brawl stars, Clash of clans and Clash royal
what do you want write here
i didnt get my pass rewards i send ticket i have 2 days i didn t get an answer
Wait for their answer
how much ? can u please tell me ?
it may take time 7 days
ty
you have to be patient like BUFF has more ticket that can't answer you straight away
hi, can i ask you a question? I reached the battle pass tier where I had the option to claim 3 days free premium, but I forgot about it and I don't have this tier anywhere... it wasn't even added to my inventory for activation...+one more tier after that premium...can i find it somewhere?
You didnt click on claim?
no i didnt
oof
Yes
but in previous season these rewards which i didnt claimed was added to my inventory when i could activate them
i mean something like a 5% boost or idk
hi, i'm new and i have a question : i created a buff account, i started a game on lol, and i earned nothing, in my mission it didn't progress
Hello, i have a question
When i try to log in i get an error and it said my account it frozen what can i do?
send a ticket #open-a-ticket
I send already and i didn't get any response
you have to wait for an answer
Thank you
Some cards have 0 premium price with buff pay only written what are those
We don't understand your question if you don't have a question so go #off-topic-english
I wanna know about these
Some cards have this 0 price in premium and buffpay only written
What even is this
buffpay is the buff prepaid card
about the price 0, they either might have a promotion that gives you a card for free or its bug
I know that buffpay is the card
But i don't know what buffpay only means
Is that like only those with the card can claim
yes
can i cash out on paypal
no
up
send ss of the transaction history
where do i find it
your profile in buff
send ss where the weekly mission shows
GG @fallen sequoia, you just advanced to level 1!
it says claimed :/
It should say Weekly challenge 🤔
when did you claim it
don't know yesterday i think
i have it yep didn't konw why it dosent appears
wym
you have it, so you received it
yw
😏
how many lvls are in a buff pass??
different, the last one was 100
Is there any info on how much exp will next buff pass require?
nope
but probably similar of the last one
since the prizes are similar
is there any way i can turn on messages or alerts when the cards come in stock again?
no
oh okay
Welp, lost my rewards because I couldn't get someone to help my ticket, RIP lol
ive tried to claim a card but there never is any unlike what u put on ur ads
wait for a restock
ye but u are lying on ur ads
how so?
it always shows that there fully stocks
u also u say u have cards that u dont have
can you send the video
they are out of stock
probably
wym?
?
proofs?
what i just said
then howcome they never restock
such a scam u buy 50
pounds worth of cards
with so many people its like winning the lottery
GG @severe oracle, you just advanced to level 2!
and then u get the money back buy putting ads everywhere
i think its easier to get cards if you are in the US which is what buff is mostly advertised to
well so how do you expect buff getting money to pay to the workers and the cards?
with ads
and premium subs
thats not relevant im saying that if u buy so little cards how are u goiung to tell people to wait for restock when it goes right away
Jude#4358 was muted
they spend a lot of money on gift cards everyday
30-50 cards per item and restock
just there is too high demand
then whys it always not there
there is too high demand
thats why its a scam
its not what u say it is
its not like buff can control the people wanting cards
hi
hi
yes i just looked at your adds
where are the gaming harware
or the ingame skins
sounds like fake promo
there is hardware
in usa only
skin there were
not for months
maybe restock someday
how about u change ur comany to a lottery cuz thats what its like to me
different to a lottery
ye its a scam my bad
not a scam when daily lots of people get cards
5 people
yes because ur a scam merchant
i eat jeremy#4714 has been warned.
if you dont have questions please go to #off-topic-english
if you are rude yes
proof of ur lying
i eat jeremy#4714 was muted
alr thank you everyone
It's not a scam it's just rare
well they said that is not a scam
his choice 👌
I already got 2 cards and ive been using it for 3 weeks
TREX#5993 has been warned.
i created buff account about a year ago, i dint use last few months, today i want to log on but its says that my account has been frozen and contact with support. how may i log on my account?
send a ticket #open-a-ticket
probably frozen due to inactivity
Is there is any chance to active my account again?
they'll help you via ticket
ok
hello i bought the buff battle pass s2 and i finished still i didnt get my 20 $ steam wallet
send a ticket #open-a-ticket
done
why is the buff pass so grindy
im an avid fortnite and val player, at least 2 to 3 hours a day
and i only got halfway
GG @maiden hornet, you just advanced to level 5!
ig i have to have no life
i cant make an account
it says that my account is "frozen"
even tho i just made it
send a ticket #open-a-ticket
sent
i got a welcoming promo code and it doesnt work.
send a ticket #open-a-ticket
i completed the task of block king of 206 buffs points (i spent 3 hours on it) and i dont get my reward
is there anything i did wrong?
is minecraft going to be in the market place soon or did it got removed?
i mean i scanned the qr code, installed the game completed the task click check task status and nothing happens
do i have to wait?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
does it appear as completed?
i’d wait a few hours, it can take a while tho
there's a bar that isn't completed but i did it all it told me exactly
wait a few hours then
and make sure you completed everything
GG @charred crane, you just advanced to level 1!
I am waiting for stocks but it doesnt refreshes i check it every 10 min and like it was 13 hours ago last buy but when i than insantly it didnt even showed stocks were aviable or smt so how can i see or get Card ?
is there any autobuyers scripts or something similar? 3 weeks trying to get something from marketplace (checking for straight 10 hours per day every 30 minutes on my phone) and still got nothing, i just activated premium yeaterday to see if anything changes, but no luck so far
#870329411986149536 How to get a card ? It won't say it's out of stock
nope, just too high demand
Doesn't exist, that's why buff asks us for a verification code against a bot 🤖 or hacker 👽
send a ticket #open-a-ticket
after completing my third tier challenge it wont let me collect my reward
play a match of the same game and try again
Hey, guys. Has any one have an update on this issue. I contacted the support and all Since Feb 26. They have not been getting back at me for days now. High Volume maybe, but nothing yet. I am premium and stuff and enough points. its not available, they why has it no ben remove if its not available. Its what always happen. I have reset the app, clean wipe and log in and out, and even rest Pc if it helps? You can always see what's available on top, and the bottom it's unavailable. Has any one experience this small issue?
the item visually is in stock, but in the system isnt... Its not fixed since its automatic, so it can takes some days or weeks to... Probably when it restocks again or something similar. If you sent a ticket you have to wait for their answer, since we, discord staff cant do anything about it. Since we dont have access to the system
and yes, that issue happens on some items sometimes
and its global
if other people wants to get the same card will get the same error
since its a system error
r
Thank you so much sorry for taking your time 💗
Sometimes when playing rocket league a window pops up saying "fraud error" and my achievements won't count for the challenges. I haven't figured out in which exact scenarios this happens. Any ideas how to fix it?
send ss of that
I already switched it on in the overwolf settings. I will send a ss of the error as soon as i face it again
i asked for another thing but ok...
my buff account has been frozen and i dont know why
send a ticket #open-a-ticket
Hello when are 10euro val giftcards restocked
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
ok it's just I don't want to wait 24 hours on buff wiating
maybe in 15 minutes...
when is overwatch support coming back? I receive xp for overwatch but no buff points besides extra.
they're working on ow2 to be tracked soon
ah okay thanks!
there's 10$ RP giveaway atm
you can use them on valorant (depending on your region)
yeah but raffles on buff app itself
no info, sorry
ok but do u still do them??
there are raffles on the app, yes
how often are there the val raffles
GG @scenic kestrel, you just advanced to level 1!
no info about that
but like from the past
i don't remember that, i know last ones were premium elite and v-bucks
check regularly to see if there are some that you want
How comes this gift card (€) doesn't appear at all as it was restocked, but if you refresh marketplace after a minute +-, it shows that it was purchased?
(I refreshed just on restock when every item appeared and this one was (purchased 12 hours ago).
Seems like a visual bug, but it's been like this for 3-4 days now. I'm trying to catch a moment it actually appears on stock, but it just doesn't.
its not a bug, ive been trying more than a week to spend my points on rp cards and its the same
GG @fringe pollen, you just advanced to level 1!
Probably gonna record it tomorrow and open a ticket about it. 
"trying" to get a gift card which gets purchased faster and gift card actually not appearing as restocked is different.
maybe not, anyway u should try to refresh the store exactly at 6:00 IST
When will the Fortnite servers for Buff be stable? They're be unstable for a while
no info. Overwolf and buff are working on it
it takes some minutes to show just now as i know
Nah, this is different. As I said every item appeared on restock, but not that one, and after refreshing marketplace a few times it appears as purchased already.
I know how fast they get grabbed, but this is a different situation, that's why visual proof seems like a perfect idea.
mm maybe your refreshed faster than the restock... happened to me once, i refreshed the store, and the steam didnt restock yet, i refreshed again and it was there
but no idea
but yea, you can send a ticket
restock when up.
hellooo how do you unfreeze an account that was not used for a year
send a ticket #open-a-ticket
ohh thankss
Hey guys I don’t wanna sound like a complaining baby, but is anyone else having trouble with buying something and then saying it’s out of stock even though it isn’t, because I’ve refreshed it like 20 times and it’s still in stock. This is the fourth day this has happened to me and so far nothing has changed.
yes, sometimes items bugs and it shows as in stock but isnt in the system
i think rn its with a nintendo card
I don’t think it’s a bug but I contact support and they don’t even know what’s going on
if its not a bug then what it is
idk
GG @odd cradle, you just advanced to level 2!
no,no it does not
steam was bugged months ago
and now people can buy it
otherwise it wouldnt
but anyways, if you want to know more info, send a ticket. Since we dont have more info about it
You don’t get what I am saying
i do.. you see it on the marketplace, you try to buy it, but it shows that its out of stock, isnt?
No that’s not what I’m saying at all I’m saying I’ll buy it. It’s in stock. It’ll send me the code. It won’t the code won’t work. Then it sends me another code. That code doesn’t work and then it says be another code in another code and then eventually it’s sold out.
And I’m apparently not the only one with this problem
you described 2 different issues
one is that its in stock but isnt (which was the one that first yo usaid)
then this one
they are different
so you get a code to mail
but when you put in the app
it doesnt work?
Yes, that’s what it saying. It says it’s not in stock and then it says issue with code and then it says not in stock and then issue with code which one is it
probably shows that error because you are getting it when its out of stock already
even if its says that the code its wrong
the code is not wrong, just the item got out of stock
No, that’s the thing I will refresh it again. It will say that it’s rain stopped I put in the code and it’s wrong and it says out of stock. I retry it again and it says wrong code. Then I refurbish it again it’s still in stock, wrong code, or it says out of stock even though it’s not out of stock, I can demonstrate this with the DoorDash thing I try to demonstrate to show what was happening to me, and it kept saying out of stock, even though it’s been in stock for like three hours
Every single time I refresh it it’s still in stock
I have screenshots and I can show you them
if its still in stock, its the issue which i told you first
it shows as in stock
but its not in the system
Then, why will it send me the code when it’s not in stock?
its bugged
as i said
it shows as in stock
but in the system isnt
to sends you the code
you can put it there
I’m pretty sure app overrides by over woof, which is a like $1 billion business will be able to solve a bug in probably 20 minutes. The fact it’s been four days says a lot.
but then error because its not in stock in the system
it autofixes, buff should fix it yes, but usually it autofixes
you can tell these stuff in a ticket to them
I contacted support like three days ago and they still haven’t fixed it
it happened months ago
and they didnt fix it
and happens with some items sometimes
but if you state it on the ticket, they might be do smth
to fix the future events
of that bug
But if you contact them, they should be able to fix it pretty fast
And it still hasn’t been fixed
you said it, should
Like I said before, I’m not the only one having this issue my friend has had it happened to him and he contacted support and they did nothing about it
but its up to them to fix i guess... there is nothing that we can do here about it
yes, since the item its the bugged one
any person that wants to buy that card
they wont
by this bug
So let me get this straight they’re not going to fix an app that has a pretty serious bug even though they have like 5 million active users that really doesn’t make any sense
they are fixing other bugs and doing other things
this is a minor bug, since its only visual
But the entire reason why people download the app is to get gift cards if people can’t get gift cards are gonna leave. I’m pretty sure that’s the most important thing.
they can, just not the bugged ones
just that the item is out of stock. Visually, in the system it doesnt have stock
Yes, but half of the BUFF Market place tis usually premium only
GG @odd cradle, you just advanced to level 3!
wait for the restock of the non premium items
And I have premium, but I’m trying to say is how are new people who are new to BUFF supposed to get something for the first time only to get premium for it to not work
You’re not getting what I’m saying I’m saying, how are people supposed to get gift cards if it’s bugged
Yes, but there’s only usually one gift card for that one pacific thing
OK I wanna name some cards that are bud not just from me but for a lot of people I know the $10 Riot gift card is bugged $10 DoorDash gift cards bugged $10 steam gift card is bugged $10 PlayStation is bugged $10 Nintendo is bugged $10 Nike is bugged 15 ETA is bugged and 15 twitch is bugged
all of them doesnt work?
Oh crap sorry I thought you meant something else
Yes, but all of those don’t work
Sorry, my native language is Polish
the ones that arent bugged arent because there is stock.
The other ones people got them and the stock got out but for some reason it didnt put as out of stock. It shouldnt be like that but im telling you kinda why it happens. Probably these all cards are bugged because they are the most wanted ones. People ran out of stock them and the system didnt recognize it.
They shouldnt show as in stock, indeed.
But why does it send me the code? I put it in it says correct code, and then it says wrong code entered like I know I just mentioned that it says correct code but I kind of forgot to leave it out.
it does, because the system its like that. If the item is in "stock" you can get a code to "claim" it. Then when you put the code, the system check if the item is in stock in the database... If not, it will say that its not on stock, or other error, which it shouldnt show other error but it shows sometimes
I get the code and put it in before it gets sold out
you put the code but it doesnt give the item because its out of stock in the system. And if its still on the market, its bugged, not stock, but visually its
I get that I get I have to be faster than other people, but the thing is is that why does it take it five minutes to get out of stock and it send me the code a bunch of times
I’ve used buff will over a year now and I’ve never had this issue before
do you refresh the market? after you know, trying to claim an item?
Yeah, I refresh it and it’s still in shock and it was still send me the code so
so probably its the bug im telling you, its not in stock but it doesnt disappear from the store, from this bug
Yeah, anyways I gotta go
take care
my quest didnt give me the points 💀 just a statement it was only 10 so im fine
send ss of the transaction history
on profile
i see that you got the 10 points
my creds didnt change
restart overwolf
hello buff says my account is frozen can you help
send a ticket #open-a-ticket
Hello, I am having some difficulties connecting my clash of clans account to my buff, I have the code and each time I try to verify, it says account can't be verified
try with the friend invite link
That would be the one under the username right? With the hash tag? Cause if so, that's the one I've been trying to use
sorry i meant to send the last message as a reply but my phone was being weird
i do not play clash but i believe
if it doesnt work
try other day
the api might be down
gotcha, thanks for the quick replies
the new buffpass is coming and i srill havn't got my 20$ steam
why my account is frozen?
send a ticket #open-a-ticket
might be many reasons
i've already send one and its been 10 days since then should i write another one?
go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket
hi, i completed one of the weekly challenges and moved on to level 2
i claimed the 10 buff points and it just didnt gice them to me
send ss of the transaction history
if its open you must wait for their answer
you can send another message in the same ticket
if you want
i did that
to send email and that is all
if you sent the mail, you must wait
how does the prenium elite for 72 hrs work?
i used it but im still not allowed to buy market stuff for prenium prices
restart overwolf
could someone be able to steal the code if i dont redeem it right away?
your code is yours, if you have it, no one can “steal” it
i want to change my region how do i do that??
you can’t
You have unfairly closed my account. shame on you. I had 2500 buff points in my account. This is theft you did.
is it frozen?
I was getting 15-20 per round with premium but then they updated the fall guys API and now it's trash
How long does it take for a response from support ?
1-2 days
or less if you are not busy
depends on the issue, but could be 3-5 business days
frozen account 🥶
when did you send the ticket?
here 🔥
depends why it was frozen
Long afk
then it shouldn't be a problem - wait aprox 7 days
Thanks a lot ☺️
My account is frozen, where should I write?
thx
had same problem 😅
:D
why are there no rewards ?
season 3 has not started yet
it starts in 5 days
ok ty
When should we get the 20€ card for the season 2 tier 100? (payed pass)
did you send a ticket?
i didnt sent becaus of that yet.
i should send 1 asking for it?
yes, send a ticket
and they'll help you out
ill do it then. Thank you
U have to wait for a week for response
guys ffs the shop always out of stock i've been checking market everyday 10 times atleast for the past 2 months
GG @carmine shard, you just advanced to level 1!
check #870329411986149536
items run out of stock quick because of high demand
for a ticket, a few days
oof
When will it be drawn?
what?
Giveaway
#giveaways -> 4 days
how long it takes to reply to ticket?
3-5 business days aprox
nop, what's the issue?
event pass or what ever it called
what happened?
i bought the pass at 7th march which is the day before the pass end i thought i could finish it i was at lvl 98 and the i stucked with lvl 99 and i couldn't finish i'm asking if i can get anything or it's just waste of time and money
you got all the rewards until level 99, right?
yeah
then you got your rewards
i don't see the problem
if you didn't get to level 100, you can't get those rewards
here is the problem
i bought the pass only for lvl 100 the other rewards doesn't worth like 12 bucks in IQD
but you didn't get to level 100, right?
but you didn't get, unfortunately
yeah
so you can't get a reward from a level you didn't reach
previously it was just 350 buff coins for 60 pubg uc, why is it 600 now?
and when is the uc restock happening any update?
more demand makes the price to increase
just like economy
so if u increase the price u must also satisfy the needs of coustomer , isn't it?
GG @proven kiln, you just advanced to level 1!
last restock was 4 hours ago, people are quick to buy items, read #870329411986149536
only premium were available i saw that
seems like its mandatory to take premium, is that what it means ?
probably the item for all users is out of stock
you can buy items being regular, so buying/using premium is not "mandatory"
currently yes but i watched the whole day and there were only premiums available
anyway thanks for the quick reply, appreciate your effort, keep it up mate
the above message might sound a bit rude, but don't take it seriously, just clearing my doubts, thanks again
people are really quick to buy them, but keep trying, you'll get them soon!
no problem!
so sad man, hope you get it soon
next restock in 6h 😞
damn it will be 12 at night here
wait, but how do yu know it will be restoked after 6 hrs
?
they usually restock same time every day
is it for every item or what?
nah
ooo yeah like pubg uc was just out of stock and now premium is available again so its definitely not for all
i have 5k regural points and i can t spend it i ve been trying to spend it for 4 weeks
but I have been watching for a couple of days pubg uc is only available for premium users, why is it so
plant a tree bro😆 lol
😦
I got a steam card there is no key to redeem its a link and when I click link nothing happens ?
where is the code?
Copy the link, paste in the bar and delete everything before ; symbol.
Its saying the code was redeemed WTF
guys does this work in US?
I got scam
yes, it does work in amazon.com
send a ticket #open-a-ticket
yes will send ticket this is so strange
How do you get help in this server>?
I have payed for premium but didnt recieve anything
How long do you usually have to wait?
Finishes sending ticket
Has anyone experienced getting a gift card used ?
This was a first
What if the buff app send the same giftcard to another person and send me the same one also ?
just weird
rocket league does not count for daily or weekly challenges?
no steam cards are having problems just contact support and they help you
hi
when did you buy it?
Like 30 minutes ago
did you receive points by playing?
were you already charged?
Yes I was charged
it can take up to 24hrs to activate, if it doesn’t by then, send a ticket #open-a-ticket
also restart overwolf
send a ticket #open-a-ticket
when was the last time you logged in?
Alright thanks
It was a week ago. Yesterday, I logged in. At first, I thought Baf had a problem, then I saw that my account was frozen
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
send a ticket and they’ll help you out #open-a-ticket
How do I open a ticket?
follow the link on this channel -> #open-a-ticket
not sure
you can check it on your profile - transactions
only 2nd screen bonus
same thing that happened to me
still waiting
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
check those steps and that gif, see if your game is enabled
when?
was it a steam card also?
no worries
yeah, same gift card provider
hm, weird
these steam cards are weird
i kind of have a theory on why even though i can't be sure
^
hello @marsh lantern can u tell me is minecraft still in the marketplace and just out of stock or not
GG @steep blade, you just advanced to level 1!
and you just find codes for giftcards that way?
yeah
GG @proud hemlock, you just advanced to level 6!
@marsh lantern one last thing i want to know
i can only find 2 codes and they expired in 2021
no pinging pls #info-and-rules
did i'll get the season 3 or i have to buy it
the rules says only stuff buddy
stop taging lol
he is staff xd
what am i 
did you get to lvl 100?
i mean, i don't think its about which codes you can find, but more about the fact that you can find them that way
which is pretty weird
nope
but my amazon and riot cards work fine
from buff
were they from the same site?
if you’re not premium elite yearly, you’ll have to buy the pass then
what site bruh im talking about buff cards
yeah but what site does buff bring you to to get the gift card code?
thats the issue
sometimes buff gives you a link from my-gate.eu to get that code
ohh
ok thank you
were you able to find more than 2 giftcards?
yeah i get a lot of links on bing
and just on the first page
buff might also be losing money from this if they're replacing the gift cards out of pocket
though i really dont know how that part works
no problem
send a ticket #open-a-ticket
done sirr
I wanted to ask
If I buy the buff pass for the 3rd season
Will I get the 4th for free?
if you complete the buff pass for the 3rd season yes
otherwise no, you won't get it
So till 100th lvl?
yeah
Can you tell approx how much time needed to play to get that lvl?
From valorant
I used to get like 300 to 400 exp per match
anyone help my acount been frozen?
the season 2 buff pass needed 404801 xp to get to lvl 100
send a ticket #open-a-ticket
which means that every day you need to gain 4,500 xp a day
to reach the end of the battle pass in time
arount 10 15 mayches of valorant or league
usually the games that give buffs are also that ones that give the least xp in my experience
you're better off finding a singleplayer game that is supported by overwolf
Then which game gives most?
and play it
it only gives you xp and no buffs, but at the same time the hourly ratio is much higher
i used to get an average of a thousand-ish xp from an hour of gameplay, or a little longer
every game gives the same amount from what i've noticed
except the ones that are not working properly
skyrim is one for instance, it gives you way too little xp
3 hours of gameplay were equal to 20-40 xp
Buff cannot fully track genshij impact
So I'd just open it and alt tab out
Keep farming exp
yeah geneshin is good for faming
that doesnt really work though does it?
oh okay
That's how I farm exp
every game i played doesnt really give you xp if you tab out
I see
Try windowed mode
In the game
And then alt tab out of it
Or you can place the game and buff open in a 2nd desktop in your windows where the game remains in focus
can someone send me the link of ticket tracking?
ill just keep getting xp normally i think, i play for enough time every day to make enough xp
Is it even possible to reach level 100 with human standards of gameplay?
I don't think so
Hard to go above 70 from what i have seen
I only farm exp upto tier 30 to get the premium elite qhickly
Then i leave
buying the premium track gives you a 20% xp boost
that makes it more doable
also yeah, on average you need to get 4.5k xp every day, its not as hard as it looks
it might help if you have an extremely flexible schedule
what did i have to do i everithing is out of sold?
if you have battlepass 4500 xp is easy
read #870329411986149536 and #when_is_next_restock
is buff down?
desktop or mobile?
desktop
it keeps telling me "you seem to be offline. please check your network connection."
works fine to me, try restarting overwolf
Restart overwolf
You gotta figure that out yourself
weird, restarted it like twice but i guess third time's the charm
Buff tells you when the restock is but at the same time does not
works now
It's like they will point a finger and you have to find the way to redeem your card
Sometimes when i play rocket league i get this error and my games etc. don't count for the buff challenges. Is there a way to fix it? thx
same i was bout going to say that
GG @wide glen, you just advanced to level 1!
did someone forfeit on your team or the enemy team?
no
Was someone afk
wdym
export your logs and dm them to me
i didnt under stand sorry brother
Could be the case. I'll see if it works without someone forfeitting
thats not the case
on mine
the game is going good every thing is normal its says when i finish the game that buff didnt track this time i was playing or that fraud error
Hey guys, i have a question
send a ticket #open-a-ticket
Yes
its been over a month now and im trying to get this gift card in the store. however i know the exact time for its stocking but just when i receive the code on my gmail, copy paste it to the app it sends me "Item not available"
