#support-en
1 messages · Page 211 of 1
there is a trick that I use and probably every one else, there is a time every day all the cards get restocked its 7:30 pm EST do the conversion to your time, when its 7:29 start refreshing the shop and when the cards get restocked buy one fast ( u need to open your email for a verification code and be fast, you have between 10-30 seconds)
if you want try in 35min from now there might be a restock
It says it ends in 1 day. So is it over 1 day or is it 24 hours? like there won't be any countdown like 22:30:44 time left
Ill try that, ty.
Is there anyone else having a problem redeeming the 20$ gift card at the 100 level of the buffpass other than me? says it expired on 3/5 even tho i just claimed it like 10 minutes ago
bro. in my time that in the middle of the night wjaoesfbhgsfo
could be 24 hours, wait a few hours to check if there's a countdown
if you haven't received it in a few hours, send a ticket #open-a-ticket
sameee lmao its 2:30 am for me but its ok
I received the voucher for it just now which has a link, when i copy it it says the link expired yesterday, i might open a link lol
Same lol, sometimes i try to complete it as fast as possible, sometimes even 8 seconds isn't fast enough fam
ive been looking at the marketplace for two weeks studying the times and stuff,some cards go in like 5-7 seconds and some stay for 1 minute like the amazon gift cards
why are the riot cards allways out of stock?
there's a lot of demand, so they run out of stock quickly
ok thx
there is a trick that I use and probably every one else, there is a time every day all the cards get restocked its 7:30 pm EST do the conversion to your time, when its 7:29 start refreshing the shop and when the cards get restocked buy one fast ( u need to open your email for a verification code and be fast, you have between 10-30 seconds
thank you
5 seconds even wasn't fast enough xD
after i did all of this someone from the buff team asks for my email buff email, i responded now i am waiting again :3
xd
I guess we gotta wait till there's less demand which will be never lol
GG @lethal blade, you just advanced to level 1!
naj keep trying every 12 hours
Why are is the riotpoint access code allways out of order ?
i think in 12 hours from now it woud be easier because its in the middle of the night in EUROPE
there's a lot of demand
it runs out of stock quickly
Ok
The funny part is, i paid for the buff pass and when i went to redeem the voucher it said it expired a day before lol
admin
send a ticket #open-a-ticket
#off-topic-english please
u coudve bought a code with money 🤣
it just changed from 2 days to 1 day, so I wonder. I forgot how season1 buff pass was. I really need to know 😄
Either all-nighter or I have extra time.
it will end in 23 hours 19min i think]
what does unstable mean?
I was waiting for the restock 15mins ago. Kept refreshing after 5.59 and lo behold, from out of stock to last sold just now
Didn't even get to see the cards like what am I supposed to do
Are there any other restock timings when I have a higher chance of getting my hands on one of the cards?
GG @tight mountain, you just advanced to level 1!
i litteraly saw the cards
GG @storm bobcat, you just advanced to level 6!
u have to be super fast and do it on the first second of the hour
I did
As soon as it hit 18.00 i refreshed my shop
And the cards were gone
Roblox was the only one i saw
Why did he make this error. You put an expired card in the app
Can you get the confirmation from the higher ups since you probably have connections? That's kinda crucial information to know for everyone I guess 
I know cards refresh at 6pm (in my timezone) and 6am. Is there any other time for the restock. I heard that premium only cards restock every 6 hours
So, do i wait until 6am tomorrow or 12 am today?
no more euro gift cards? 💀
u can use this in eu account but i hope it gives 1000vp not 900💀 💀 💀
any expected response time for tickets? Been waiting 3 days already
23 hours or 1 day and 23 hour?
GG @karmic vortex, you just advanced to level 8!
how do i unfreeze my buff account???
will there be a week break between the season 2 pass and the season 3 pass like there was between the season 1 pass and the season 2 pass?
battlepass started on the 8th (as i remember) so maybe it ends on the 8th, but i’m not quite sure
probably just a temporal bug, send a ticket and they’ll help you out
i have fraud error for apex and it says join our discord and report a bug but i cant find where i can report a bug please help me anyone
they’re out of stock
3-5 business days
i think it was a small break between BP 1 and BP 2, but no info
apex is down on buff atm
@marsh lantern but i has been like this for me for days
Incompleteness of the gift card can be a temporary problem
it’s been down for a few days i believe. also, use the reply feature please 🙂
Hello guys I have a problem with the current giveaway
it can be bugged, they will help you out on the ticket
can you try on pc?
As you can see there is not button on which I can click
Gimme a min
you have the role now so it should work. try restarting the app and check again, or try on pc
Ye I have to boot it up
So on phone it's still not working
On pc it is
sh1t a55 app closed my acc for no reason
mackisgaming#9978 has been warned.
is it frozen?
it just says it's locked and to contact support but i ain't get no help
send a ticket #open-a-ticket
it’s out of stock atm
no info about that
solvable?
yes, they’ll give you a solution and will help you out
I kinda wanna change my account from using Google account login to manual email and password login. Is it possible?
I paid for premium ultra when will it give me access
if you use the same gmail account it should be possible
do you mean elite? also, access to what exactly?
hey guys i need help on something
whan i play rl im doing the challenges that i need to do but buff cant track the game so its not working
and it saya that i didnt compllete the challenges
what can i do?
Hi My account freeze but I don't know the reason please unfreeze the account.
are you earning points by playing?
send a ticket #open-a-ticket
Ok thx
yeah now i got it
but sometimes im playing
and its not counting
no idea why
i can play for 2 hours and it says buff didnt track this games
so i played for nothing
is your team or the enemy surrendering?
yes, is anyone forfeiting?
check when it stops working, and restart overwolf when that happens
also check if you get any error
ok thank you
Hi My account freeze but I don't know the reason please unfreeze the account.
How do you change the email logged into buff
send a ticket #open-a-ticket
you can’t afaik
afaik?
How to send a ticket
as far as i know
GG @leaden delta, you just advanced to level 3!
what time
Can somebody help me?
what times is usually 5$ riot in stock?
#open-a-ticket unfreeze my account
GG @weak bluff, you just advanced to level 1!
Bruh
What
how old are u
18
Oh my bad
then do a ticket
Sorry nd thanks
Np
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
@marsh lantern I have been checking for 5 days straight noe to buy 5$ and still not stock
why r they adding 5$ 1 at the time
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
a few days
I can't log in on my account. plz help
do you see any error?
my account has been frozen i made a ticket and its been 4 weeks now help
it's saying account frozen
did you receive an answer?
no
send a ticket #open-a-ticket
did you check spam?
yes
do you have your ticket ID?
thanks you i was just scrolling down and i saw it
i'm new here
no
did you receive an email saying "Your request (xxxxx) has been received"?
yeah but i dont see it anywhere
yes
try to find it in the search bar on your email, so you can see the ticket ID
When is the time pf restock?
good, wait for an answer 🙂
Ah thx
thank you for your support. how long?
Do we need to buy buff prem to buy steam $10 card?
what is when its deletet do i have to wait again
?
Apex is down in buff i believe
Why does no one answer?
it takes a few days to get an answer
be patient!
Why is it taking so long?
Lots of tickets, few staff to answer them
It is supposed tobe giving me buffs in wow but it isn't

What is the reason for this problem?
Well it says the reason
you might need to learn what to do
and as you already sent a ticket 😄
🫤
my account has been frozen lol
how come you guys arent giving out as much buffs as you use too on apex. every time a game is over i get a fraud error code. even if i play till a final ring you guys give me a fraud errror code. i made 2000 buffs in one year. i havent made any buffs since i upgraded to premium. my mobile app use to give me a max of 5 buffs per session. nopw you guys are giving a mx of 2? i jus wanna know why is it that after i give you guys money i dont get any buffs now. and your app will never let me diasable the start screen windows. ive been seeing quite a few others with this is isssue. i wannna know when you guys are gonna patch all these things?
Apex is down in buff
About mobile games, send a screenshot of the transactions history
About pop ups, you must restart overwolf after disable them. You can try enable them then restart and then disabling them and restart overwolf
every time we play a few matches of rocket league, buff gets frozen in the background
happening to my mates too
so i'm trying to redeem the nintendo reward and it shows it's in stock but i get an error saying it's unavailable
The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz
You could do these
Visually its in stock, but in the system isnt
does game earning also include xp?
Cant tell, since im not from usa
Yes

Hey support team , I sent you a ticket a few days ago due my account is frozen can you help me with that?
what is the estimated time to get a response from support?
When is the riot 5$ coming on stock yesterday it came at stock on this time
Wait for their answer
Some days
Hello
Yes but one of buffs mods told me to check when the last day was in stock
And show up for next day same time
Where
it was about a month ago I don’t remember where
it's already my settings
hardware acceleration is already off
don't use buff highlights
mouse polling rate is at default
no way dude
I was waiting 1 hour refreshing market
then it finally was in stock
Then I realize I have a random email and I don’t know how to switch it so my verify code didn’t send to me
w’s
Is there any way I can change my email @manic seal
squid#0314 has been warned.
for what
Read rules
so can I add my buff into a new acc I make
Nope
what about my situation?
all other apps has a setting where u can change email 😭
When that happens just restart overwolf i guess. I think its a bug that happens to some people. But not clue how to solve or why it happens. You can send a ticket #open-a-ticket with your logs
there is no way to change email?
Nope
pff
Maybe wait for a promotion that gives promo codes for buff points
Like in xmas
But unlikely
why dont you just try to recover your email?
toast this stupid app doesn’t let u switch email
GG @leaden delta, you just advanced to level 4!
that's what im saying
try to recover your email bruh
toast isn’t a mod and comes with better solutions
you are being stupid ig
😭
Please if you dont have more questions go to #off-topic-english
Does buff tracks League of Legends at the moment or no? Need confirmation
wdym by random email?
idk I just put a random email at the time didn’t know u need verify
It should but i cant really tell since i dont play it
I think it was my old email
what better solution?
then try to recover your old email bruh
mico person or bot whatever didn’t come with solutions
Well you said you put a random email, not of your own, so recover wasnt an option
Im telling you the truth
No need to be rude
well, how do i send the overwolf logs?
sorry, i dont see any option to attach the file
As i said, on the ticket answer, after sending a ticket
ohh
got it thanks
Yw
Hello, my account seems to be frozen, can someone help me? Please pm, thanks
Send a ticket #open-a-ticket
Thanks!
challange levl 2 isnt working for me why?
i received my rewards but level 2 isnt working
Play a match of the same game then restart overwolf
works thank you
Hey I have unused 20$ google gift card, I thought I need it but actually I really dont so I was wondering if I can replace it for spotify?
No exchanges from buff
how much it take to get the pass $20 gift card ?
To reach lv 100?
i reached level 100 and i chose the card but i got nothing , how much it takes ?
Ohh. Usually instant but i guess can take up to 24hrs
okay thank you
Not a random email my old email
Try to recover it then. Since its external of buff, i can help more than that.
Contact to your mail provider
Do devs know about the issues of buff mobile?
Which
Well, we dont have contact with them, so i cant really tell
Also endless challenges doesn't show on the first page
I have connected my email as the same one as the one in buff but when I try to get the verify I don’t get any email
Let me ask
So you have access to your buff email?
Check spam folder
Make sure that is the same email
Can we go dms or am I allowed to send ss here
Send ss here
You dont have any mail, seems like its not connected correctly
Try to login the mail in the browser
Ok
will there be a break between the buffpass? if eys for how long
No info, but likely. That happened last time
it says password is wrong
Well means that your password is wrong
ofc ik
Well its not like i can help you with it
why isn’t there a change email there in the first place
it’s rlly stupid
You said it thrice yes
i`ve waited 9 days for my 20$ steam giftcard,i've sent 5 tikets and the buff team don't respond anyomre :((
Sending 5 tickets it will make it 5 times slower your answer
So thats one of the reasons that you didnt get an answer yet probably
What about if you ask devs to send my 1000 buff to my other acc
why
No, similar story
they maked my tickets as Solved
You created these tickets on the #open-a-ticket page?
yes
Will the admin respond to my dms
No
Please read the rules #info-and-rules
The only thing you will make is being muted
So what am I supposed to do now
I told you 30 min ago. You recover the mail, or you wont be able to do anything about it.
squid#0314 was muted
Buy it 1 hour before i guess
I can't get buffs from challenges my game isn't connecting
I am doing the challenges for rocket league and nothing is happening
can someone help me?
Does anyone know how to remove this app? pls
what operating system are you using?
wind 7
oh boy
send ss of that
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
but what do i do?
GG @charred crane, you just advanced to level 1!
ok?
send ss of that
the app is useless dont install it
I have had it since forever
uninstall
do u have gift cards to buy?
why?
mine havent been in stock for 3 weeks
ok
only like save the planet stuff
and that is good
bruh
Question when did I ask you
question why u talking with me
I didn't ask you
cool
I actually have a prob and you are making it worse
check the #when_is_next_restock
but look it didn't do anything
they dont know when the cards restock
👍
are you going to help or not
👍
im not support
but i am gonna end it
I already beat the challenges
ok
hello Ali
SaldBob#6503 was muted
thank you
what a hell just happened here, this is totally bugged, I completed both Rocket league challenges at once, and I get the summary screen from my previous match on VALORANT! and of course it did not track my current game in rocket league, and did not gave the price
how much time i have to wait to get an answer for a ticket? it has been 3 days
- will there be buff pass right after this one ends or what?
little bug, restart overwolf and the game
more days
will be some days of "waiting" probably first
then another bp
how do i buy from the marketplace on desktop?
Horrific service level for Buff today, sending me a duplicated giftcard and pretends issuing a new card to me, what a joke.
I could not receive my itune giftcard again, then I open a ticket, and received a used card which is ,also received thru help ticket, used by me a month ago too!
How do I get my giftcard paid properly?
when the item is in stock, click on buy, put the code that you got on your mail, if the card is still in stock, you will get the card
send a ticket #open-a-ticket
what does fraud error mean?
GG @charred crane, you just advanced to level 2!
do you know mee6?
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
Its a bot
im sorry for asking so many questions, but i dont see a buy botton. where is it located
its not a buy button
but the price
So does buff award you for any game based on your performance?
Or is it only the listed challenge ones?
based on a lot of variables
for example, this is what i see.
on the buff supported games
well you have to have enough balance first
Is there a list were i can see these variables?
nope
darn
on my other account i have enough too but it doesnt show. could just be my own personal problem. thanks anyways :)
so i basically just have to test it and find out for myself?
you just play the supported games on the supported gamemodes and earn points
no need which variables are used to calculate the points earnings
oh, so i was asking if its any game or only the listed ones, and its only the listed ones... right?
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Ah ok thanks
where can i report people?
I know I was just playing around
softbanned
Bro I bought buff pass like a month ago, made a ticket and I still dont have the pass nor reply on the ticket, what am I supposed to do ?
go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket
Do you think they will give me the next one or something ?
refund probably
ok, thx
this may be just me but shouldn't there be a function in the system where if it runs out of stock in the system it puts the 'out of stock' tag on the selection?
was hoping to get a code for a wii u game since i have like 3.5k points 
yes, there is, just sometimes it bugs out
like
that case

I seeked help in open a ticket, and I get a duplicated giftcard, then open another ticket for the mistake they made?LOL
the only way, yes
we dont handle administrative stuff here
we cant do anything about it
only ticket people
i play apex legends and earn coins in the endgame tab. recently im getting a error saying fraud error so i cant earn coins in the endgame screen anymore and i dont know why.
apex is down on buff atm
thanks for heads up
the link for my gift card isnt working
wich one?
go in dms
sure
broo why the hell we should buy premium to buy $10 steam card
there's the eu non premium
when will it be available??
GG @gilded laurel, you just advanced to level 1!
send me the link to my dms
nah i found out why, kubiix helped me
i had to send a ticket because it was already redeemed though
hey I want to get a card and it sent me the wrong verification code and then when it sent me the right one it got sold out

probably you paste it wrong or smth
I think that gift card site is flawed af, if you look it up you can literally find links to random gift cards that should definitely NOT be there
anyways try again when it stock again
wym
it sent me like 20 different codes
just look up "web my gate eu"
you'll find links to gift cards
thats why they're already redeemed
probably a bot scraping them off google searches, or something close to that
well, probably you did spam it and it sent 20 different codes
mmm no info, but could be a probability
on I click 1 time
i have no clue then
that's like 99% the reason, you're a mod right?
staff
and google shows like 1 link of that
has 4 pages
and in the 4 pages
there is not a lot pages with the codes
well now shows 9
yea
I assume they're gonna give me a new gift card?
if you sent a ticket yes
you should bring it to the devs attention if you can
i mean
it's kind of major tbh
probably they will refund you
i do not have contact with the devs
you can say it on the ticket
oh okay
help please ?
yes
send a ticket
i did
you just need to wait then
i did many times but no one answer me
also, watch out because the amazon one is on amazon.com
not on amazon.whichever your country is
more tickets you send, slower the answer will be
go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket
ok thanks ❤️
Hey mico?
GG @zinc mirage, you just advanced to level 2!
yes?
Can I ask a favor from you?
is it buff related?
no
ok, sorry for not doing that to begin with
nope
but i don t play any games on steam
you shouldnt get a steam card at first then
Jest get Amazon and give it to someone for 20$ cash
no in tunisia we are not allowed to use amazon imagine
yes, no other option
there is nothing else you can do about it
nor buff
you received the card
and thats all
no info
ok mico thanks
hi, tomorrow the buffpass will finish, and i didn't recieve yet any info about the Giftcard that they are supouse to give when you get the lvl 100
you completed the pass but you didnt get the card?
yes, and i create the ticket more than a month ago and they didn't put any update on the ticket
GG @long ridge, you just advanced to level 2!
buff reward is not tracking challenges for r6
go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket
do you see the pop up at the start and end of the match?
nope
what was the last that they told you
yes
send another reply to the same ticket
mm the only thing you can do is keep waiting or send another reply to the same ticket
GG @old valley, you just advanced to level 1!
disable the other plugin you have then do this:
disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
So how do I do it then?
Does buff still not work on win 11?
Works fine for me (atm there is problems with some tracking overall, but didn't have any certain problems with win 11 itself).
Wait so I can download it on win 11?
yes
Alr ty
i am unable to log in and when i try to reset my password it says the email the account no longer exists
I just claimed my premium elite 3 days from the buff pass but it did not give it to me.
Check you inventory
You have to manually activate it
Just had to use forgot passowrd. So this is done now
I see. thank you
Check your profile status now
It should say premium elite
Click on go to profile below your pfp
But I cant buy a Primium item on the market
GG @azure dawn, you just advanced to level 1!
restart overwolf
You should be able to. If not then restart buff and overwolf and wait 5-10 mins
GG @tight mountain, you just advanced to level 2!
That worked. thank you
what gamemodes does buff work on valorant?
@storm bobcat can you like dm me and stuff
Huh-
What do I get when I purchase a lootbox? Is it a random thing selected?
since when is it premuim only :3
GG @hollow totem, you just advanced to level 2!
one of the rewards shown
first time that the premium steam was shown was like, idk year ago? 2?
Competitive, unrated, replication,spike rush and escalation
I
if i get the lootbox but already have max xp what do i get in return
okok thank you!
i keep getting the fraud error on apex
so the battlepass is over?
:(
i was so close to the kj pfp. only thing in either battlepass ive wanted so far
ok
apex is down in buff
oh its back whattt
ok nvm. it was literally just gone for a while even after reset alright
guess ill stay up and grind
the fact that the battlepass is ending today and i still havn't got my 20$ steam giftcard :(
What tier u at?
100
Have u opened a ticket?
yes and no one respond its been 9 days since then...
Try to check your inventory they might put it there
If it's not there wait till the buff team reply u back and u will get it
nothing in my inventory, i waited 9 days its a cool game on steam and i need the giftcard until 16 march..
btw when the buffpass will change?
1 day
hello guys iam new on buff i collected 2400 points riot code out of stock all time should i be premium ? to get it ?
no u have to be fast
i tried xd
no way they really need to fix this
i mean i spent long time to collect this point and now cant use them xd
GG @coarse cloak, you just advanced to level 1!
sad
ur just slow
We need more rewards
yo guys i haven't buff for a long time so i decided to log in but it says my acc is frozen
send a ticket #open-a-ticket
thankyou for your help but i already sent a ticket through their website , tho still thank u
When will the battlepass end
In 3 hours or tomorow?
i have no info about that, sorry
Does anyone know?
Fj
it was asked a few times yesterday, but there's no info about it tho
Hi what is this about
what do you mean?
The givaaway
basically you click on the button and you enter the giveaway to win 10$ RP card
the winner will be announce in 6 days
No clue
Is there someone that can help me please?
By any logic, imo it should be extra 24 hours because nowhere such things as battle passes and events ends in 1 day - boop, gone. It's either 0 days remaining or the 24 hour timer starts running. I'll be HELLA surprised if that's not the case with BUFF, because it's not common to do that.
France
of course, what's up?
what error?
send a ticket #open-a-ticket
ok
is it possible to gain money from buff tv?
buff tv?
What is the timing of restock valo points in India m
Time is not mentioned there
that's because there's no time
the info is explained there
Okay! Any guess on timing?
GG @potent stirrup, you just advanced to level 1!
no, sorry
hehe
I'm unable to login in my Buff account, it's showing that my account is frozen.
Please help.
send a ticket #open-a-ticket
Didn't get any reply it's over 2weeks
GG @green storm, you just advanced to level 1!
not on overwolf, on buff. follow the steps here -> #open-a-ticket
did you check spam?
Yes
do you have your ticket id?
Yes
go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
there, you can see if it's open or solved
if you send the ticket 2 weeks ago and you didn't get a response, answer to that same ticket again
Hi
Yah it's also done
when did you answer?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
oh this is about getting affiliate?
Sponsor
Nope we want sponsor for our tournament so we are approching buff to sponsor the tournament
you can wait for an answer, or try sending an email here affiliates@buff.game
or maybe that webpage
when is this tournament?
In middle of march
send a ticket #open-a-ticket
how do i unfreze my acc
send a ticket #open-a-ticket
i dont recieve buffs anymore from league of legends
which gamemode?
wdym? its ranked solo/duo
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
When does riot giftcard restock
thats didnt help
it is not possible to buy gift card i ve been trying to buy it for 3 weeks
Is anyone able to buy the riot or Amazon gift cards in store
GG @tender shoal, you just advanced to level 1!
Same
Idk wtf is going on
With this app
it should help
if you follow all steps properly
for example, how did you close buff
Can anyone pls tell me how can I buy the gift cards
I have been trying to buy them for like a week
And I even have buff premium
I can buy it in 10 seconds , I don't know why I can't get it
Bro I couldn't even do it in 5 seconds
ello everyone, does anyone else get this issue?
Trying to redeem a best buy $10 card
but it says it's out of stock
even though it's marked as in stock
what does error say
fraud error or other one
GG @tepid wigeon, you just advanced to level 1!
Can anyone from buff pls answer
Like wtf is going on here
Why are we not able to buy the gift cards
Explanation is simple

It's simple stock system
I buy apple, it gets out of stock, you can't buy apple
Na bro this app is bad
Wrong
it's not apple seller's mistake
Think about it please
and don't accuse BUFF due to stocks
Na if ur saying that this is so good then tell why am I not able to buy a single gift card
Answer is still simple
and already there
- I didn't say it's good
If something is bad, you can't directly accuse it
Like how many cards do they even restock 1
You need to understand the reasons behind why it's like this
no one knows
if you consider BUFF has 400k daily active users
it's pretty much normal
hello
I reached level 100. I chose the $20 amazon gift card. When will the forecast come to me?
i just bought a 10€ steam. it gives me an item key/link. but i cant open it
should i open it by other way?
it should be instant, if you don’t get it in a few hours, send a ticket please #open-a-ticket
could you send the link to my dm, please?
you sure?
of course!
where will it come? inventory ?
it should appear there, yes
send a ticket #open-a-ticket
click on that channel, and follow the instructions to the link
Hey guys
i just activated premium elite for 72 hours and it doesnt work
i cant buy any premium items
If I do the premium, will all my points be converted into premium points, or will it start counting again?
there's no different coins
they are all same
it's just to make it more visible that the price is for premiums
I just activated it, and it says received march 3... Maybe thats the problem
ok
from tray bar
Yes
If I do, will I be able to buy premium prices from these points?
Yes
Yes
How can i change my email if i dont have access to the current one linked to my buff profile??
does the 3 day premuim elite of battlepass give 200buff?
No
only discount?\
I logged in once on my brothers pc on outlook and they just banned my email from me. Now they want a Security code from an old Telephone number i dont even have rn..
GG @rigid leaf, you just advanced to level 1!
gaming bonus, new mission
ye

hahaha bro im fked
you can try sending a ticket anyways #open-a-ticket
is there no way u can help me ?
but I don't think they can handle less than 3 days
How to buy it I haven't been able to get it for 4 months
the code they gave me. the error is still here
maybe that giftcard doesnt work in your country
it doesnt say anything about my contry
read 3rd point
it should work on portugal
did u contact buff support?
just here
yup. that's what it is called on the buff.game website
i think buff tv is where you send your clips and if you get the most likes or something you get bufss ( its a leaderboard ) its called best plays in buff app
i need help it says when i try to llog in your buff account is frozen
send a ticket #open-a-ticket
how do i unfreze my acc
send s ticket #open-a-ticket
they dont answer
Send a ticket #open-a-ticket
day 10 of no 20$ giftcard for me
IHAVE BEEN SCAMMED
idownloaded the buff from the website and its was saying triple bounus so imust get 90 but igot only 30
hi i need help
it tells me my account is frozen. How to fix it?
@white thunder did the support responded at least
no ;_;
I got answer from support, progress
they said to send them your buff email?
Yep
Send a ticket #open-a-ticket
but if it says it was used...would i get a new code?
GG @high cobalt, you just advanced to level 3!
yes
i will try...thank you
At what time is the new buff pass gonna release?
in 20h 30min
Can someone please help me fix this issue?
you didn`t get it on time
visual bug, yh
Alright, thanks
Where is the regular Steam wallet code? been out for a couple of days.
GG @vivid ember, you just advanced to level 2!
Out of stock
Code from email isn't working for me
Promocode?
do you know how often the shop resets?
each 6 hours for premuim only cards and 12 hours for all cards (not 100% accurate, sometimes they dont restock)
Hi where can i contact support?
depends, whats your issue?
i opend a ticket on the website account is frozen
all good then
still thanks for answering
do you know what the reasons for account freezes could be?
i didnt use buff for 2 years now last time account was fine
ok thx
Hi. I played fall guys and it didn't detect one of my missions (receive 100 kudos in total). I received 300 kudos through an ingame mission by playing fall guys rounds however it did not detect the kudos i had gained on buff. for some reason though it detected another mission (receiving coins)?
Where did that information came from?
It says my account is frozen, and I just registered, any help? 😅
so annoying
send a ticket #open-a-ticket
Thank you very much 🫡
No official source since they don't tell you. It's the time as observed by the users and "last purchased" times. Although the restock for Amazon and riot cards gets sold within seconds, so you really have to be quick with this, next restock will happen 7 hours later at 6 am IST, convert that to your time zone
What region you're talking about in particular?
do they live update the restock, do I have to close and reopen the store, or do I have to restart all of buff when the restock happens
also general question, is there a way to fix my region, because I live in the USA but I am not in the NA region on the buff app
It's isn't "live update" as you're saying, but you just need to uncheck and check again the filter if you're looking somewhere in particular (Turkey, EU, USA and etc..) (Global).
All region restock at the same time
But it's mostly for the EU and Asia PPL since us marketplace is already plenty filled with a 5$ riot card always in stock as well as other stuff too that has different restock timings
Basically, the global 5 and 10 dollar gift cards, roblox 10 dollars, and Amazon 5 dollars will refresh
Others may or may not
But the timings remain same
Except for some in the us which refresh 3 hours prior or 3 hrs later than this time
You refresh the marketplace when clock hits
K thanks
Bro I tried to get the recon knife from night market
I already had 1370 vp just needed about 700
is the thing with the 20$ from the buffpass happens to a lot of people ?
My account jas been frozen. What should I do?
what thing
send a ticket #open-a-ticket
is this a limited offer or smtg?
no info, but i think it will be forever
@manic seal
i got the prime status for 30 days but not the 20$ giftcard
send a ticket
All restocks are every 12 / 24 hours for me (Global/EU). 🙂 not sure where that every 6 hour restock comes from, tbh. 😄
i already did that but i am asking does someone else is experiencing it
#open-a-ticket I have a frozen account
GG @rustic basalt, you just advanced to level 1!
#open-a-ticket I have a frozen account
not getting challenge counted
which game
valorant i played a unrated match nothing happened
did you see the pop up at the start and end of the match?
no


