support-en

[alpine aurora]

when i try to sign in to buff it says my account is frozen anyone know why?

[lost mauve]

my account is frozen too

[leaden citrus]

My account is frozen too

[manic seal]

login again when that happens

[manic seal]

there might be a lot of reasons

[manic seal]

send a ticket #open-a-ticket

[alpine aurora]

i did

[manic seal]

send a ticket #open-a-ticket

[manic seal]

wait for their answer

[alpine aurora]

do i need to send my pass and email?

[manic seal]

no

[alpine aurora]

ok thanks

[manic seal]

only mail

but

they will ask what they need

[lost mauve]

how long will the response take?

[manic seal]

some days

[lost mauve]

oh nelly

[hollow raven]

Im always to log back in but It should be logged in automaticly right?
(its logged in automaticly often but not always)

[surreal owl]

I've recieved an offer for a sponsorship with buff and i wanted to know if it's real

[manic seal]

probably its because its not receiving internet connection

or it did disconnect

[manic seal]

yes it is

[dreamy heron]

have 3k buff point nothing to buy

[surreal owl]

i'm serious

[manic seal]

im too

[surreal owl]

how do you know

[manic seal]

if you have any question of it you can ask it here

[manic seal]

since i got stuff and people too

[surreal owl]

i guy called Luke

contacted me

he works for DoubleMedia

email is @doublemedia.co

i checked it but i didn't find the website

[manic seal]

oh you meant if the sponsorship is real, i thought you meant that if buff is real

[surreal owl]

yes

[bright fjord]

just want to find out your platform has grown over the past years and still you dont have enough products to purchase for the members with coins now i would like to understand what the point of going premuim if i am just gone give you money and not get anything in return

[manic seal]

he asked about buff partnership?

[surreal owl]

yes

i can send what he told me

[ruby estuary]

Broo buff is real ? But why it show me out of stock

[manic seal]

mm you can ask to the buff team in #open-a-ticket since i do not have a lot of info about partnership stuff

[surreal owl]

ok thx

[manic seal]

people get stuff and get it out of stock

[ruby estuary]

Hmm which is best fortnite vs valorant

[manic seal]

wym

to get points you say?

[ruby estuary]

xD my mean which is best game valo ya fortnite

[west quiver]

GG @ruby estuary, you just advanced to level 2!

[manic seal]

depens on every person. But if you dont have questions about buff, please go to #off-topic-english

[tropic mulch]

Valo for every one Fort for high end pc users

[ruby estuary]

And how to get point ? Fastt

[manic seal]

playing a lot

[ruby estuary]

xD oku oky thx for reply

[manic seal]

visual bug, shows 3 but it gives you the real amount

[sullen edge]

Bjr

[manic seal]

which game

check #964252567699857448

do you see the pop up at the start and end of the match?

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[west quiver]

GG @charred crane, you just advanced to level 1!

[sullen edge]

bonjour

[manic seal]

read again what i told you

[hollow jolt]

Hello, Can someone help me please ?

I played valorant and ı killed a lot of people but it did not count on BUFF. Do you know why ?

@everyone

Unranked.

Already did it.

No.

No.

[west quiver]

GG @hollow jolt, you just advanced to level 1!

[hollow jolt]

Look.

No it is not.

[west quiver]

GG @charred crane, you just advanced to level 2!

[hollow jolt]

Unstable valorant. Is it because of this ?

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[hollow jolt]

.

[manic seal]

which gamemode did you play

[hollow jolt]

Unranked.

[manic seal]

do you have any app that overlays your game?

[manic seal]

disable afterburner

then try this

!!t setup

bot is down

wait a sec

[hollow jolt]

Now ı did.

[manic seal]

do that after disabling it

[hollow jolt]

ı will close game and buff. then ı wont open buff but ı will open game right ?

[manic seal]

yes

with overwolf on

[hollow jolt]

Thoser are opened.

[manic seal]

try a match now

[hollow jolt]

Okey.

[hollow jolt]

Can ı see the process while game or after the game ?

[manic seal]

after

[proud wasp]

we actually have permission yes

And it's not possible that you've been banned because of BUFF

https://support.overwolf.com/en/support/solutions/articles/9000182312-overwolf-won-t-get-you-banned

here's the article

[west quiver]

GG @raw yarrow, you just advanced to level 2!

[chrome copper]

@proud wasp can u add me i want to talk to u dm

cuse discord refuse any add from any side to u expt u

[proud wasp]

about what?

you should contact valve and ask which program did that

[chrome copper]

acc frozen and not back since last weak

and i sent ticket and no response

[proud wasp]

did you open a ticket in the right category?

[chrome copper]

ya

[umbral wharf]

does mc tracking have bugs, i tried it twice and it always has starting screen and when I close the game it always says no matches detected

[west quiver]

GG @umbral wharf, you just advanced to level 1!

[proud wasp]

The category "Frozen Accounts" is not really monitored

it's kinda like an automatic process

that's probably why you didn't get a reply

[west quiver]

GG @chrome copper, you just advanced to level 1!

[chrome copper]

so what i can do my acc back fast cuse its been weak and its not back ?

[proud wasp]

I'm afraid we also can't help you

sorry :/

[cinder zephyr]

is it a vac ban?

you cheated, it wasn't buff

anyways you can't appeal vac bans

"VAC bans are permanent, non-negotiable, and cannot be removed by Steam Support. If a VAC ban is determined to have been issued incorrectly, it will automatically be removed."

you can wait the 2-4 weeks it takes to be auto removed if it's false, although it's probably not getting removed

whatever you say

[abstract jay]

Hello, I haven't used BUFF in like a year and when I downloaded it like 5 minutes ago and tried to log into my old account it said that my account has been frozen and that I should contact support. What happens now?

[manic seal]

send a ticket #open-a-ticket

[drowsy shale]

Hey can buff track minecraft with lunar client or does it have to be the official launcher

[karmic salmon]

how do i uninstal buff?

[manic seal]

check #964252567699857448

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico#6048 (Staff)

[karmic salmon]

i uninstalled overwolf but the buff gamebar still shows up

[proud wasp]

that's not possible

[marsh lantern]

you must have overwolf installed in order to have buff

if you want to uninstall it, go to your control panel and you can do it there

but you’re looking for overwolf on your downloads folder, and it won’t show there

you can do windows key + R -> type “control panel” -> uninstall or change a program -> and look there for buff/overwolf

whatever you want to uninstall

[karmic salmon]

Thank you!

[umbral wharf]

does premium elite get every buff pass for the year

[wheat basin]

ok i dont want to be rude but how do i delete buff?

[umbral wharf]

@wheat basin

[marsh lantern]

if you buy yearly elite, you get the bp free

[umbral wharf]

like not just the season you buy it during

[proud wasp]

only if you buy the yearly versionm

oh ali already answered you, sorry

[brittle oasis]

will there be any other riot giftcards? becouse the global ones are impossible to get sadly

[wary wolf]

100 % sure now that bots are used for shop

[raw panther]

how is restock gone alreadyyy? aaaa

[wary wolf]

GG

bots

[raw panther]

i have gotten it once

[manic seal]

check #common-questions

[raw panther]

guess i cant do it again xd

[manic seal]

there is some of some regions like eu and usa

but no info if will be there for more regions

[brittle oasis]

i mean the EU region but there's still no info aabout the next restock

[wary wolf]

u cant get any coz bots are taking them always

[raw panther]

why do spanish spotify cards appear for me?

[brittle oasis]

the last time i got the EU black background 10$ riot card was december19 , now i have more than 2 weeks trying to get the global one and its impossible

[wary wolf]

coz they programed them to refresh store in 1:30 and thats it shop is restocked always in same time

[raw panther]

u just need an insane amount of luck

[wary wolf]

no u just need a good bot thats it

[manic seal]

read #common-questions

[wary wolf]

they restock every time in same time so bot is programed thats it

they will say there is no bots

but ok

[manic seal]

and if you dont have more questions go to #off-topic-english

[raw panther]

not true, changes sometimes

[wary wolf]

nah

last month is same time every night

but ok

[raw panther]

last month maybe, idk

but when i got my first one it was 8:30 am (my time)

[wary wolf]

what time is now

[raw panther]

.

[raw panther]

00:35

[wary wolf]

here is 1.35

[manic seal]

where are you from

[wary wolf]

so last 2 months is same time every night

[raw panther]

portugal

[manic seal]

did you used spain vpn when you created the account

[raw panther]

nope

[manic seal]

maybe your internet provider is similar than one of spain

[raw panther]

🤷‍♂️

well, since i missed restock, ill go back to sleep, gn everyone

[manic seal]

send a ticket #open-a-ticket so they can change your region

[raw panther]

im pretty sure there are no portuguese cards yet, so it doesnt really matter

[manic seal]

i guess

[raw panther]

and ill prob spend everything on valorant

[proud wasp]

indeed

but you can use amazon.es cards

[charred crane]

i could not get any gift caerds

[proud wasp]

You can also use european/global RP cards

[charred crane]

i refreshed it and it was someone purchased all of them just now

[wary wolf]

yea if they restock and bots are not involved in claiming them

[charred crane]

how

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

to

get

then

[brittle oasis]

@proud wasp all we need is 1 other option of the giftcards and boom

[charred crane]

looks like i would not get any of them

i have 5k points i could never get any card

i had uninstalled the app for 2 months in between

so sad

i am unistalling because i cant get any because i would have to check everyday i am not that fast to keep checking and that fast on a particular time

[real crest]

i just killed like 160 minions in league of legends and it counted 32

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[thorn gust]

Hey so like im using the mobile app so how would it know how i get kills or wins of fortnite if im playing from my xbox?

Does it work or can i not do it? In other words how do i connect my account?

[manic seal]

only pc and mobile

[thorn gust]

Oh

Okay thx

[random patio]

malaysia cant reedem any card.. please fix

[west quiver]

GG @random patio, you just advanced to level 1!

[manic seal]

any error?

[random patio]

can steam card reedem in malaysia?

[manic seal]

nope

[random patio]

so how asia gonna claim it?

[manic seal]

there is other items that you can claim

i believe

[serene ginkgo]

what you want us to do about it? It's due to steam region restrictions

we aren't steam

[regal tapir]

i downloaded buff and when i create account with gmail and press create it loads for a phew seconds then nothing happens can someone pls help?

[manic seal]

where are you from

[regal tapir]

im in the us

[manic seal]

try another network

then restart overwolf

[regal tapir]

wait how?

[manic seal]

idk you got mobile data?

[regal tapir]

im on laptop, and i am just using buff not overwolf

[manic seal]

i mean use other network

and you have overwolf

since buff needs overwolf to work

[regal tapir]

but i didnt download overwolf, i just downloaded buff from the overwolf browser

do i press play as guest?

[ruby cradle]

i downloaded buff a few days ago but it wont let me open it for some reason, its just loading

[regal tapir]

i just wanna make it work 😭 r u the only mod on to help?

[ruby cradle]

im not even a mod

[regal tapir]

wasnt talking to u mate

[ruby cradle]

ok

[manic seal]

yes but after choosing another network, restart overwolf

[manic seal]

restart overwolf and see if works

[ruby cradle]

ok

[regal tapir]

wheres the option to change my network? u mean wifi or smthing?

[west quiver]

GG @regal tapir, you just advanced to level 1!

[manic seal]

yes

network

wifi

internet connection

[regal tapir]

i only have 1 wifi option thoo

[manic seal]

try mobile data

[regal tapir]

alr

[regal tapir]

how do i connect my data to my laptop?

[manic seal]

personal hostpot

[regal tapir]

yea but like it doesnt show'

[regal tapir]

alr i connected to my hotspot what now?

[manic seal]

restart overwolf

and try again

[regal tapir]

on browser?

bc its not downloaded on my laptop

[manic seal]

where are you trying to use buff

[regal tapir]

basically i searched overwolf on browser, then scrolled down and press download buff and it downloaded without overwolf

[manic seal]

and you installed it

[regal tapir]

i installed buff, not overwolf

[manic seal]

yes

when you install buff install overwolf too

its automatic

you have it

[regal tapir]

oh thats weird it didnt download overwolf?

[manic seal]

you cant have buff without overwolf

buff wouldnt open without overwolf

[regal tapir]

omg im stupid

it worked

[manic seal]

[regal tapir]

ok do i open overwolf

?

[manic seal]

no need

its open tho

already

[regal tapir]

no like i ment to say

i have overwolf downloded

how do i reset it

[manic seal]

system tray

[regal tapir]

huh?

it wont open

[manic seal]

on system tray, look for overwolf, right click, exit

[regal tapir]

omg i made an account

tysmm ^^

[manic seal]

yw

[regal tapir]

one more question, how do i enter codes?

[west quiver]

GG @regal tapir, you just advanced to level 2!

[manic seal]

promo codes?

[regal tapir]

yes

[manic seal]

click on promo code

in the lounge

[regal tapir]

ok

also

im tryna play val, do i have to press val or smthing, or run it in the backround

[manic seal]

buff in the background

is enough

[regal tapir]

ok and do u think its hard?

it keeps saying "error fetch"

[manic seal]

send ss

[regal tapir]

it only says it when i press marketplace

lemme send rq

[manic seal]

are you in your wifi now

[regal tapir]

yup

[manic seal]

probably your ip is blocked in buff or your ips is blocking buff

[regal tapir]

oh

will it be like that for a while?

[manic seal]

well i guess

you could contact your ips

[regal tapir]

ips?

[manic seal]

isp i meant

its 4 am, kinda sleepy sorry

[regal tapir]

no like wdym by isp?

[dull schooner]

apex tracking?

[swift yoke]

why is my account frozen?

[jagged tulip]

hello what do i get wirh the 3 days free premium elite?

do i not get the previous rewards?

[marsh lantern]

it should

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

all the elite benefits except the 200 points

[marsh lantern]

what do you mean?

[jagged tulip]

nah i thought it was for the battle pass

[west quiver]

GG @jagged tulip, you just advanced to level 1!

[jagged tulip]

what does that include?

[marsh lantern]

go to the app and click on “upgrade to premium” on the upper right corner

there you’ll see all the benefits

you get those except the 200 points

[jagged tulip]

so shouldn’t i at least be able to turn off the start game end game

windows

[marsh lantern]

you should be able, yes

[dull schooner]

had to restart👍

[jagged tulip]

mhm idk it’s not working

[marsh lantern]

maybe it’s not included then, but try restarting overwolf

[inland mica]

Does anyone know why my clash of clans isnt verifying? It is a new account

[west quiver]

GG @inland mica, you just advanced to level 1!

[marsh lantern]

api might be down, do you have any other account linked?

[inland mica]

No i just downloaded buff mobile and also just started clash

[neat blaze]

is there any italian who has redeemed a 2$ Openbucks gift card from the marketplace? it says EU Only but seems like it cannot be used in Italy, when i put in the code it says the gift card is from another country

[inland mica]

Ill just wait a couple days see if it works by then

[marsh lantern]

on which page are you trying to redeem it?

[neat blaze]

paysafecard page, i put in the code after the login

i mean i succefully reedemed it from buff marketplace, i received the card code from buff... the thing i'm complaining about is that it says EU Only but seems it cannot be used in Italy

[marsh lantern]

maybe openbucks cannot be used in paysafecard, but if you try to redeem it in another page and it does not work, send a ticket explaining the issue

given that it should work if you’re from italy

[sage hull]

It's been 2 weeks, I opened a ticket and still nothing. Interesting. 😄

[west quiver]

GG @sage hull, you just advanced to level 1!

[marsh lantern]

did you get an answer on that ticket?

[sage hull]

Yes, it's been more than 1 week since they "looked after it", since then nothing.

[marsh lantern]

you can answer to that same ticket asking what happened

[runic coral]

When are the 5 dollar riot access code stocks renewed?

[marsh lantern]

#when_is_next_restock

[acoustic cipher]

any possibilities buff will work on overwatch 2?

[west quiver]

GG @acoustic cipher, you just advanced to level 1!

[marsh lantern]

they’re working on it

[dry crow]

my buff wont track my performance how to i fix it?

[shadow saffron]

My acc has been frozen, I haven't used it for a long time. How do I fix it?

[shadow wolf]

#open-a-ticket

[shadow saffron]

I did

who should I send the ticket number to?

[plain hatch]

Question: Does premium not remove the launch popup/ads? or am i stupido

[sand heron]

Yo, duz clash of clans still not work?

[dry crow]

my buff wont track my performance on valorant. how to i fix it?

[runic coral]

I just tried to get a $5 riot access code as soon as the stocks were replenished. The code came, but when I entered the verification code, it gave an error. And I didn't get it because of your silly mistake. I WANT my $5 riot code.

[west quiver]

GG @runic coral, you just advanced to level 1!

[floral hill]

can someone explain to me why buff does not track most games?

genuinely just don't get points for 80% of the games i play

i played like 12 games and it tracked 4-5 of them

i always restart it if it doesn't work but it's just super glitchy

is it overwolf just unstable?

[hasty sandal]

It says that my account is frozen and I can't log in. Does anyone know how to do it?
I have submitted a form to support

[errant jasper]

How long does it usually take to answer a ticket ?

[brittle oasis]

3+days i guess

[errant jasper]

@brittle oasis ok ty

[ocean steppe]

why is everything always out of stock??

[atomic patio]

i'd never be able to buy anything they probably have macro that buy things instantly

[viscid robin]

ye that bad we can't buy anything using this app for nothing

[upper chasm]

can ask how to stop the brightdata.com to installed everytime that I open buff please help

[lavish tangle]

Please someone from the team unfreeze my account it's been 10 days since i filled out the form😭

[west quiver]

GG @lavish tangle, you just advanced to level 1!

[marsh lantern]

you have to change that on settings if you’re premium

[marsh lantern]

api might be down

[marsh lantern]

follow these steps

bot is down, but restart overwolf and try again

[marsh lantern]

probably it was already out of stock

[marsh lantern]

when did you send the ticket?

[runic coral]

How could I have received a confirmation e-mail before stock replenishment? You are still looking for the error with me. The application gave an error and did not receive it!

I Want My Riot Code!!

[frosty nest]

Error means you werent fast as much as the user who bought it succesfully

So, it is not buffs "silly" mistake, sorry 😄

[stiff acorn]

How can I record a video from my games

[runic coral]

We are working hard to get them. There is also a bad market system that you renew 1-2 times a day. We will not be able to spend the points we have accumulated on it.

[mortal cloud]

is anyone having issues with market not reloading? its been like 2 weeks and i see same market alll out of stock i never seen anything new or in stock

[frosty nest]

Nice, what is your suggestion

[frosty nest]

It does get restocked

You should have realized last purchase dates do get updated

Enable highlights in settings

[mortal cloud]

but is it normal that i see the same items for like 2 weeks?

same stock

[fair ore]

hello every one, I have a big problem with my app which freezes during rocket League games
can u hlp me pls

[muted zenith]

Hello I have a problem I can't sign in with my Google account that I made in buff

[nova knoll]

Hello I can not log in to my account it says my account is frozen can you please help me

[regal lintel]

#open-a-ticket

[manic seal]

@fair ore

try these

[manic seal]

any error?

[manic seal]

send a ticket #open-a-ticket

[muted zenith]

Yes it doesn't sign in my phone it just stays as it after I signed with the Google account

[manic seal]

so no error? just its stuck?

[pallid jungle]

how do i get buffs

[manic seal]

playing supported games

[fast ferry]

so i bought a premium only item with the 3 day premium thing in the buff pass and now i cannot seem to be able to redeem it. is there any fix to this or am i just going to have to buy premium

[nova knoll]

Ok

[pallid jungle]

no but is the only way to get buffs through the challenges

or do i get them passively

[muted zenith]

Yeah something like that but the thing is I didn't signed in tho so

[manic seal]

which item

[manic seal]

after every match you get points

[manic seal]

try with email, recover your password first

[muted zenith]

I changed the password but it says create new password with only confirm options after I did it. And it takes me to login page that's it

[manic seal]

after your created a new password login with email

[muted zenith]

It's says null that's it

[west quiver]

GG @muted zenith, you just advanced to level 1!

[manic seal]

send a ticket #open-a-ticket

[flint hazel]

elo idk what heppened to my account but i think that because i have not loged in for a while but it says my account got frozen

[proud wasp]

#open-a-ticket

[flint hazel]

ok

[proud wasp]

use the category "Frozen account"

[flint hazel]

i use my discord user for name ?

[proud wasp]

that one is optional

and it is usually your buff nickname

[zinc swift]

can anyone attest that this isnt a scam
like, are we 100% sure buff does restock and that overwolf isnt just pretending the restock changes
anyone that doesnt pay of course

[flint hazel]

i signed up with discord and idk if i have to use the user and mail i used back then

[proud wasp]

your discord email

[flint hazel]

the one i use rn ?

[proud wasp]

do you get the frozen error when you try to sign in with your current discord account?

if yes, then put that email

[ocean laurel]

[fair ore]

it didn't solve the problem but thanks anyway

[old tusk]

what does $work do?

[wind comet]

Buff is bugged :/ the weekly challenges doesn’t give anything, the daily reward doesn’t do anything and it doesn’t register headshots

[charred crane]

its not bugged

its a virus

[manic seal]

?

Dont spread fake info

[ocean laurel]

fr

[manic seal]

Send ss of the transactions history

[manic seal]

Gives coins for the bot

[charred crane]

Im not spreading fake info, I can`t uninstal the app.

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico#6048 (Staff)

[manic seal]

That you dont know how to uninstall it doesnt mean that is a virus

[wind comet]

how to see the transaction history I was talking about how I can't claim the buffs from my weekly challenges

[manic seal]

In the buff profile

[charred crane]

yes i have tried that like 5 times but it just keep coming back for some reason.

[wind comet]

it says I got it but it's stuck like that

[manic seal]

Follow the steps of the link

[manic seal]

So you got the points but it doesnt let you to see the lv2. It’s different

Play a match of the same game

And then try again

[wind comet]

yea :/

[wind comet]

already have

¯_(ツ)_/¯

[west quiver]

GG @wind comet, you just advanced to level 1!

[manic seal]

Transaction history says otherwise

[wind comet]

? I clicked on it and played another game waiting for it to load

welp

[manic seal]

You must play another match after claiming weekly

[wind comet]

lemme check back in like 20 min after I finish this game

[manic seal]

There is no transaction of another game

Gl

[dim tide]

yo hello

i want to ask if any of the riot global points get restoked

restocked*

[open urchin]

is there a way to change/disable the launch game screen?

[dim tide]

you mean buff starting when your pc opens?

[manic seal]

everyday, once to thrice

[manic seal]

with premium

[open urchin]

really :I

[dim tide]

any exact hour or soemthing

[manic seal]

#when_is_next_restock #870329411986149536

[scenic pumice]

how do i unfreeze my acc after reinstalling buff after 1 year

[manic seal]

send a ticket #open-a-ticket

[scenic pumice]

thanks

[wind comet]

alright thanks it works

[dim tide]

isn't rly precise

[manic seal]

nobody knows when they will restock

[dim tide]

FFFF OK

[gentle horizon]

Hm, I have the problem that it says that things are available (Itunes cards for example) but whenever I redeem it and put the Email code in, it says "ERROR: This item is currently not available).

[manic seal]

its a visual bug, its on stock visually but in the system isnt

[haughty moon]

my games dont count sometime 1 game count and the next doesnt count whats this ?

[manic seal]

which game

[haughty moon]

fortnite

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[main spruce]

why is my account frozen?

[manic seal]

there might be lots of reasons

[haughty moon]

if i open it this comes out

[west quiver]

GG @haughty moon, you just advanced to level 1!

[main spruce]

if i got banned on valorant for some time could this be the reason?

[manic seal]

what gamemode did you play

[manic seal]

i dont think so

[haughty moon]

solo arena

[main spruce]

then idk

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#6048 (Staff)

[manic seal]

arena is not a supported gamemode

[haughty moon]

but why ?

[haughty moon]

normaly it is supported

[manic seal]

i do not have the info

[haughty moon]

ok but thank you for youre help

[regal tapir]

where do i find the missions at?

[weary elbow]

What missions?

[fast ferry]

5 pound app store voucher

@manic seal

soz if im not allowed to ping

[smoky pendant]

Tralbo#1150 has been warned.

[manic seal]

nope

[fast ferry]

oops soz

[manic seal]

gb?

[fast ferry]

yea

[manic seal]

are you from there

[fast ferry]

yeah

[manic seal]

shows any error?

[fast ferry]

yeah

lemme share it

[manic seal]

where it shows that error

[fast ferry]

after i click check details

[manic seal]

on where

inventory? market?

profile

where

[fast ferry]

inventory

[manic seal]

check the mail of the item

that you got

[flint hazel]

my accout has not been unfrozen after 2h is it normal ?

[fast ferry]

its from january tho

so its far back

[manic seal]

did you send a ticket ?

[manic seal]

look for it

[fast ferry]

i did

im sending it now

[manic seal]

send what

the mail of the code?

[fast ferry]

send the ss

no i didnt get a code

[manic seal]

what did you get

[flint hazel]

on the account frozen category

[west quiver]

GG @flint hazel, you just advanced to level 1!

GG @fast ferry, you just advanced to level 2!

[manic seal]

so you sent it?

[manic seal]

send a ticket #open-a-ticket

[flint hazel]

2 times

[manic seal]

when was you sent the first one

[flint hazel]

2h ago

[manic seal]

with 1 is enough

no need to send more

more you send less they will answer

[flint hazel]

how much time i have to wait ?

[manic seal]

some days

[flint hazel]

oh

[hasty sandal]

today at the morning

[marsh lantern]

you must wait a few days

[hasty sandal]

they sent me from to unfroze the account I just sent the form

[marsh lantern]

that can take 7 days to unfreeze your acc

[hasty sandal]

okey

[west quiver]

GG @hasty sandal, you just advanced to level 1!

[hasty sandal]

thanks

[regal tapir]

i was in a valorant game and it showed that i was gonna earn 401 coins but it doesnt show i have them? it said bonus points am i gonna get them?

and i dont see where it asks for missions

[marsh lantern]

i doubt you can win 400 points, maybe it had a comma or a point

and afaik the limit of bonus points per session is 5

[marsh lantern]

wdym?

[regal tapir]

but it was showing these coins pop up

like every second

[marsh lantern]

but the limit is 5

[regal tapir]

oh

[marsh lantern]

so even if it said 400, you’ll win 5 points max per session

and there’s a daily limit of 50 points

[regal tapir]

why 5? wouldnt that take forever, but my question was is this what its suposed to show on challenges

[marsh lantern]

your challenges depend on your skill during your matches

[regal tapir]

this is all it shows

[marsh lantern]

that’s lol, not valorant

[regal tapir]

how do i pick val?

[marsh lantern]

check on the right, you’ll see a list of games

valorant will appear there

[regal tapir]

i picked val and the missions r the same

[stark locust]

How can I get acces to my frozen account?

[desert nacelle]

Hello I can't login to Buff application with google account

[marsh lantern]

that cant be

be sure you’re clicking on val

[regal tapir]

look ill send a ss

[marsh lantern]

send a ticket #open-a-ticket

[desert nacelle]

And why my account has been frozen

[stark locust]

thx

[marsh lantern]

restart overwolf

[marsh lantern]

send a ticket #open-a-ticket

[regal tapir]

ok

[west quiver]

GG @regal tapir, you just advanced to level 3!

[marsh lantern]

when was the last time you used buff?

[regal tapir]

im confused bc i thought the missions were like this so the last time was a phew seconds ago

plus i havent gottten any of my coins

[desert nacelle]

I've already created a case but no one send me message

[marsh lantern]

check transactions to see if you got your points

[marsh lantern]

when did you create it?

[regal tapir]

how do i reset overwolf sorryy

[desert nacelle]

maybe more than 1 week

[marsh lantern]

check spam just in case

[marsh lantern]

open your task manager and close every overwolf process

[regal tapir]

ohhh alr

k i ended overwolf

[desert nacelle]

No email from you in my spam folder

[marsh lantern]

when you sent your ticket, did you receive an automated email saying something like “we’ve received your ticket”?

[marsh lantern]

open buff again then

[desert nacelle]

I'll create a new case for that. hold on

[marsh lantern]

the more you create, the more it’s going to take

check if you received that automated email

[regal tapir]

it worked but i have top be on my data hotspot for buff to work thats weird'

[marsh lantern]

if not, create a ticket

[desert nacelle]

I found the email. Thank you 🙂

[west quiver]

GG @desert nacelle, you just advanced to level 1!

[tawdry pivot]

So im trying to log into my account after some time. And its says my account if frozen

can it be unfrozen

pls help

[weary elbow]

Open a ticket in #open-a-ticket

[tawdry pivot]

opened it

[twin rampart]

hi

why i cant watch ads anymore on buff mobile app??

[regal tapir]

where do i find transactions at?

[acoustic gale]

Why does it say that over watch is a buff supported game when it isn’t?

[brittle oasis]

@acoustic gale it isn't

[proud wasp]

it was disabled

[proud wasp]

overwatch was supported but overwatch 2 is not

[acoustic gale]

Well that makes sense, but they still advertise it on the website

[twin rampart]

For ever... Or temporary?

[subtle sinew]

If i upgrade from premium to premium elite, am i paying the difference or do i have to pay for the whole price?

[proud wasp]

We have no info of that

im sorry

[atomic moss]

i want to delete buff and want to stop having insights open

[calm breach]

Do you get exp only by playing the games on the buff site or any game?

[manic seal]

any overwolf supported game

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Kyuu[t]♡mico#6048 (Staff)

[calm breach]

oh thats quite the list then. Thanks alot!

[regal tapir]

how do i check transactions? and also my buff only works on my hotspot how can i make it work on my regular wifi?

[smoky pendant]

gr1mzz#0007 has been warned.

[regal tapir]

wait what did i do-

[manic seal]

on your profile.
probably your isp is blocking buff or buff is blocking your ip, so probably you might need to call to your isp

[manic seal]

read rules

[regal tapir]

oh alr

was it do not tag staff?

[manic seal]

yes

[regal tapir]

ohhh

its alr i think ill just use my hotspot when i wanna use buff

[manic seal]

all good then

[regal tapir]

one more question, do you think playing games on my hotspot will affect it lol sorry to keep asking questionss

[manic seal]

affect what

[regal tapir]

my hotspot data

[manic seal]

well you are using internet

so yes

it uses data

to reach to internet

[regal tapir]

alr

[pure skiff]

hi why my account is frozen

because i cant sign in

[manic seal]

could be many reasons

[pure skiff]

and what are these reasons

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by Kyuu[t]♡mico#6048 (Staff)

[manic seal]

• inactivity

• abusing bugs

[pure skiff]

and what can i do

[manic seal]

and other stuff

[manic seal]

send a ticket #open-a-ticket

[subtle sinew]

If i upgrade from premium to premium elite, do i need to pay the difference or do i have to pay for the whole price?

[manic seal]

whole

wait until your actual sub finish

and then get the other one

[subtle sinew]

and the previous subscription just gets scraped right?

where can i see when my current sub end?

[manic seal]

yes

[manic seal]

day of payment +30 days

aprox

you cant see the remaining time

[subtle sinew]

gotcha, thank you!

[mint cave]

bro can someone teach me how do you get the steam gift cards in seconds ;-; T_T

[brittle oasis]

lets be real the giftcards are f-d up u can't get them untill they do something about it

it took me only 10seconds and i didn't get anything

[frozen merlin]

i am trying to get a rp gidtcard for more than a month and i just can t, they are out of stocks in 2 seconds after restoc. I would like to know when is gonna be a change so all can redeem their points.

[mint cave]

ikr

[plain harness]

buff is working on bluestack ??? For Clash royal and clash of clan ?

[umbral wharf]

im pretty sure it uses the official supercell api so it will work for any device

[plain harness]

hmmm okay because i played coc and cr but my phone is actually trash and i cant install buff on it

[steel forum]

i need help

[plucky belfry]

bruh i keep geting robbed by buff

[west quiver]

GG @plucky belfry, you just advanced to level 2!

[plucky belfry]

i finished the 40 buff and i still dont get by 40 buff

[plain harness]

i got the same thing yesterday and i getting my 40 buff 3 hours after finshed the task

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

How so?

[manic seal]

Send ss of your transactions history

[plucky belfry]

never mind just had to restart my pc

[manic seal]

I see

[plain harness]

buff work on bluestack ?

[lone adder]

Trying to get this item for 3 days and everytime I get the same error message

[smoky pendant]

Cracky#4140 has been warned.

[manic seal]

buff is not optimized for emulators

[manic seal]

its bugged probably, it shows as in stock but it isnt in the system

[plain harness]

hmmm i see thx for the intel

[west quiver]

GG @plain harness, you just advanced to level 1!

[lone adder]

Is it gonna get fixed eventually? Because I'd want to know when i'ts in stock

[manic seal]

bugged items fix eventually

[shut lion]

i play valorant and hit 3 headshots but say no headshots

[manic seal]

Did you see the pop up at the start and end of the match?

[shut lion]

yeah

[manic seal]

On the pop up at the end you saw +points?

[shut lion]

yeah

i got 3 headshot

but it said 3

[manic seal]

so whats the issue

[last totem]

Greetings everybody! So... I got a "Fraud error" while playing a normal SR game in LoL. Does that sometimes happen?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#6048 (Staff)

[last totem]

Ooooh! Oki. Ty so much!

[twilit kelp]

my challenges arent working. i have r6 loadoed up and im playing, im getiing kills but it still says im not getting them done?

[frigid cargo]

do u guys track gods unchained game?

[median turret]

i didnt do anything but my account get frozen

[manic seal]

do you see the pop up at the start and end of the match?

[manic seal]

as buff supported game no, as overwolf supported game maybe

[manic seal]

send a ticket #open-a-ticket

[wintry harbor]

so been 6 weeks since buff responded to my ticket and 2 weeks since i lodged a new one. Am i in the too hard basket? Thats fine and all but no communication is sh!t

[storm bobcat]

bruh how do i redeem the points if the gift cards are out of stock the minute they get restocked

[fallow ibex]

hi

how can i add video in best plays

[candid sail]

my account is frozen, it asks me to contact support

[storm bobcat]

send a ticket and they unfreeze it in 7 days, thats what i did

[marsh lantern]

read #870329411986149536

[strong plover]

will razer gold 10$ be restocked ?

i have been waiting it for more than 10 days and it has not been restocked

[marsh lantern]

#when_is_next_restock

[weary marsh]

I have buff since a year with 2.8k coins

I couldn’t buy a single item once.

[storm bobcat]

is there a way to change account region?

[marsh lantern]

only moving physically to that region

[storm bobcat]

i did but the store didnt change its still in europe while im in us

[scenic raven]

The store refreshes same time every day

People camp it

U got to also camp or u wont get it

[hollow pond]

owh what time

[scenic raven]

Depends on the item

[hollow pond]

the riot 5 $ card if u have any idea?

i activated my 3 days premium and i need to buy it before it runs out XD

[scenic raven]

Once every 8 hours if they haven't changed it

[hollow pond]

okk

[shut lion]

my bad theres a thing that says get 7 headshots in one match but i got 7 but it say 0

[weary marsh]

What time is it

[scenic raven]

Find out your self

[weary marsh]

How comes that the buy time is different tho

[median turret]

so when are they gonna unlock my account

i got no patience

[eternal depot]

Hi, quick question, for me (in EUW) my marketplace used to have a Steam gift card in EUR, now there is only one with 10 $, but it still says "global". Is it really? Or do I have to wait for the EUR one to appear?

[warm urchin]

it alays give me an error in rocket league

and also doesnt track my matches or progress

while there is an end game window

track my stats but not my wins

[charred crane]

It says my account is frozen

[shadow wolf]

#open-a-ticket

[cosmic remnant]

Hello, I can't pick up this reward

[shadow wolf]

restart overwolf

and check

[cosmic remnant]

still does not work

[prime verge]

is there a moderator

I'm playing valorant with the buff turned on in the back and the buff is not hunting valorant please help

[granite flume]

i just had completed a challenge and buff wasnt tracking anything my entire 4 hour play sesh

[prime verge]

i have it too

pls help me

[dapper wing]

hi

[prime verge]

I'm playing valorant with the buff turned on in the back and the buff is not hunting valorant please help

[dapper wing]

i had 2 people click and download this link but i dont get any points

[abstract rock]

they have to earn 30 buff points

[dapper wing]

oh

ok thanks

[dapper wing]

when they do how many will i get btw

[abstract rock]

when they earn 30 buffs from gaming(not from challenges) you will get 30 buffs

[dapper wing]

ok thanks

[dusky torrent]

how can i unfreez the account because i filled the form of unfreezing and still not working

what should i do

[frosty nest]

When did you do it?

[dusky torrent]

10 feb

before 14 days

[frosty nest]

Can you send screenshot of the error you are getting

[fast ferry]

where would I get a response after sending a ticket?

[frosty nest]

did you send your email correctly

[dusky torrent]

i filled this form

[dusky torrent]

i use discord

i wrote discord:my email

[frosty nest]

correctly

[dusky torrent]

yeah

what should i do ??

[frosty nest]

Good question

dm me

[storm bobcat]

is there a way to transfer buffs?

[manic seal]

Nope

[storm bobcat]

my freind has a 5$ riot card available all the time but hes in us im eu

hes lucky ig

[karmic vortex]

how to complete these minecraft challenges? I know the mode but I don't know which one to play to complete these

[manic seal]

Check #964252567699857448

[karmic vortex]

Alright. Thanks

[daring isle]

Getting this again lately. Doesn't matter how long the session is ... always 0XP

[vestal terrace]

How am I supposed to make buff track my games? Ive played a few games and nothing

[manic seal]

did you try reinstalling?

[manic seal]

which game

[vestal terrace]

rl and CSGO, overwatch recognizes both the games are connected to buff but i get no xp or challenges completed

[manic seal]

overwatch?

or overwolf

also, do you see the pop up at the start and end of the match?

[karmic vortex]

minecraft java does not give xp?

[manic seal]

gives points and xp

[karmic vortex]

how? it does not have any of these modes

[manic seal]

wym

[wind ravine]

does marketplace discounts stack?

like does a 25 percent stack with 10 percent making it a 35 percent market place discount

[manic seal]

yes

[wind ravine]

ok

[vestal terrace]

sorry I meant overwolf.

I'm not sure what I'm meant to do differently

do I need to close out the game or anything?

[karmic vortex]

I mean buff only gives xp if you any of the support gamemode and minecraft java does not have any supported mode so how can I get xp from it?

[manic seal]

wym close the game?

you must play a match, and gives xp and points

[manic seal]

they support 4 gamemodes

as is stated on the app

and the pop ups

[vestal terrace]

I just played another game... I got no XP, no tracking, no challenges etc.

[manic seal]

did you see the pop up at the start and end of the match?

[vestal terrace]

no

[karmic vortex]

Ik but how can I play any of those gamemode in java? I tried playing them on server but they did not work

[manic seal]

do you fullfill all the requirements that are stated in #964252567699857448 ?

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[vestal terrace]

How do I get the popups

[karmic vortex]

yea but it does not say Minecraft java

[manic seal]

its automatic

[manic seal]

its java

bedrock is not supported

[karmic vortex]

#Minecraft says Minecraft launcher

[manic seal]

yes minecraft launcher

minecraft launcher has java and bedrock

the one that buff tracks is java

[pine swift]

How can I get my account deleted/deactivateed? it is frozen ATM

[manic seal]

send a ticket #open-a-ticket

[pine swift]

thanks @manic seal

[vestal terrace]

@manic seal so i got the pop up at the start of the game this time but still nothing at the end and it isn't tracking

[west quiver]

GG @vestal terrace, you just advanced to level 1!

[manic seal]

yw

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[vestal terrace]

I got this on relaunch, but i got this last time and it told me it didnt track my games

[manic seal]

on rocket league:
disable the other plugin you have then do this:
disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico#6048 (Staff)

[manic seal]

for cs go read this:
https://overwolf.github.io/topics/best-practices/exclusive-mode

[vestal terrace]

ok, it seemed to track my game without changing anything now lol

is there a way to minimize the pop up things because they stay in the way

[manic seal]

click on the x

[calm brook]

it says my account is suspended?

[manic seal]

wz1 or wz2

[manic seal]

frozen?

[calm brook]

yea

[manic seal]

wz2 is not a supported game

play wz1

[calm brook]

I haven't used it in a while, since my pc died and it took me some time to get a new one

[manic seal]

send a ticket #open-a-ticket

[calm brook]

aight thanks a lot!

[acoustic cipher]

any plan to bring buff in bf2042?

[dawn ether]

What does buff mean by my account is "frozen?"

[abstract rock]

#open-a-ticket

[manic seal]

its supported as overwolf supported game

[dawn ether]

thanks

[dapper wing]

how do i see my progress in this

i am at level 9

[manic seal]

on the history on the offerwall i believe

[dapper wing]

yeah i found it in my buffs

[west quiver]

GG @dapper wing, you just advanced to level 1!

[dapper wing]

thank you

[stuck valve]

hey is it just me or i haven't seen any item in stock for more than a month

[dapper wing]

lmao

i dont either but maybe i miss it

[stuck valve]

damn that's tuff

[west quiver]

GG @stuck valve, you just advanced to level 1!

[manic seal]

well you check it at the wrong times i guess

[dapper wing]

how do i collect this

[manic seal]

shows as completed?

[dapper wing]

i completed it

[manic seal]

on the offerwall shows as completed?

[dapper wing]

where do i check offerwall

[dapper wing]

yes so i clicked that

[manic seal]

and shows as completed on the offerwall?

[dapper wing]

it says you havent completed tasks yet

on the bottom right

but i reached revel 20

so idk

[manic seal]

but shows as completed? or what it shows

[dapper wing]

ill send ss

do i have to like wait

[manic seal]

yes on "my buffs" tab

shows as completed?

[dapper wing]

yes

[manic seal]

thats my question

[dapper wing]

lemme check

[manic seal]

send ss

[dapper wing]

it says

no completed tasks

[manic seal]

click on it

[manic seal]

so no, doesnt show as completed

[karmic vortex]

💀

Restarted game + app but did not work

[dapper wing]

ig

[manic seal]

buff cant give points if the offer doesnt show as completed

[dapper wing]

but i did complete

do i wait

or sm

[manic seal]

contact offerwall in "missing credits" and ask them

[dapper wing]

ok

[manic seal]

since buff can only give points when its completed

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[dapper wing]

i just completed

so ig i wait

[manic seal]

yea

[dapper wing]

ok

ic

ty

ill go sleep now itd almost 12

[west quiver]

GG @dapper wing, you just advanced to level 2!

[karmic vortex]

they all are on

[manic seal]

read again what i said

[manic seal]

do you have any app that overlays your game

[karmic vortex]

I was playing Roblox then I launched Valorant. I always do that and it works fine but it's not working now

and it's giving XP but not points

[manic seal]

you can have only 1 game at same time

if you have more than 1 i could bug

like in this case

[karmic vortex]

yea but it closed the last game and launched the new one

[manic seal]

and also answer what i asked

[karmic vortex]

It never did before. Let me try restarting my PC

[manic seal]

i mean this question:
do you have any app that overlays your game

[karmic vortex]

nope

[manic seal]

try this:
disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico#6048 (Staff)

[karmic vortex]

Alright

[dusty comet]

not getting points from csgo

[manic seal]

do you see the pop up at the start and end of the match?

[dusty comet]

yea

says fraud error

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#6048 (Staff)

[dusty comet]

played a short match for around 27 min

[manic seal]

do you play in full screen?

[dusty comet]

fullscreen windowed

[manic seal]

send ss of this

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[dusty comet]

happening for last 2 days maybe

[manic seal]

do what i said

[dusty comet]

ohh! didn't see the vid

[manic seal]

do you use any app that overlays your game

[dusty comet]

nope

nothing has changed since i last got points from csgo

[manic seal]

https://overwolf.github.io/topics/best-practices/exclusive-mode

check this

[dusty comet]

what exactly do i have to look for here?

[west quiver]

GG @dusty comet, you just advanced to level 4!

[manic seal]

before playing you can try using the ctrl+tab hotkey

you can try this too:
disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico#6048 (Staff)

[manic seal]

and also you can try reinstalling