support-en

[copper dock]

rip shop

nolife games

[ashen flicker]

Bro how you reached 100 levels in buff pass

[lofty maple]

I haven't reached it.

[nova nexus]

Hey, i have filled out the form to unfreeze my account a week ago and nothing happend?

[hardy comet]

BRO

bro

[topaz mulch]

I had 5000 and now it's gone after logging in... idk why. Can someone help in this?

I always login with discord

[copper canyon]

cuz buff is a scam

[manic seal]

Until you claim i believe

Send a ticket #open-a-ticket

Click in check tasks status

[manic seal]

Wait another week

[manic seal]

Login with the correct account

You probably changed discord email

[nova nexus]

Are you serious? Its like Buff doesnt want you to use their app

[manic seal]

Login with the mail you used to create the account and recover password

[manic seal]

?

[nova nexus]

The email says it can take up to 7 days, now i should wait another week? Why even freeze an account anyway

its so unnecessary

[manic seal]

Probably they have lots of to unfreeze. But if you want to, you can send another ticket asking.
They freeze accounts for something.

[nova nexus]

I was just inactive, and to have your account unfrozen for this starts to feel like a hassle thats just too big

[west quiver]

GG @nova nexus, you just advanced to level 1!

[open stratus]

hello, new member here and wanted too asked if i need to use the same email for buff on my games or do i only need to open it and let it run in the background? there's no interface that let's me know if i'm connected yet like in mobalytics so i'm kinda confused

[manic seal]

They probably set as a unused account when you dont use after some months, and they doesnt want to have active accounts that arent used or smth

[manic seal]

Nope

You just open the game

And buff

Then play matches

[open stratus]

oh okay, thanks!

[nova nexus]

Yeha i can read thanks

It shouldnt be such a damn hassle to get your account unfrozen

[manic seal]

Ig its that the way to get unfrozen

[grizzled galleon]

the xp i earned is way less than its shown is it a bug or i have a problem ?

[red echo]

The quest seems to be completed but I still haven't received my reward

[manic seal]

Did you click where i said?

[red echo]

yes

[manic seal]

Yea it a bug that happens sometimes. Devs have to work on it

[manic seal]

Send a ticket #open-a-ticket

[red echo]

okey thanks

[grizzled galleon]

okay thank you

[sonic prawn]

I cant login to my account help plz

[manic seal]

Any error?

[sonic prawn]

wait sending screenshot

?

I cant login to my account help plz

[manic seal]

Send a ticket #open-a-ticket

[sonic prawn]

i have already send a ticket

[west quiver]

GG @sonic prawn, you just advanced to level 1!

[manic seal]

Wait for the answer

[sonic prawn]

where is the answer ?

[agile cairn]

when youll have the answer tell me

cuz I have the same problem

[topaz mulch]

I did with the same acc I always login with

I didnt change anything

just my username in discord lol

[abstract rock]

all of them give around the same

[tawny portal]

Hey guys I need help.I just bought 8 tickets but it was by mistake.How can i take my buff points back? 😦

[abstract rock]

you can't get your points back

[tawny portal]

howwww

[tawny portal]

pls help

[manic seal]

When they answer you will get to your mail

[manic seal]

Send ss of your transactions history

[abstract rock]

it was your fault not buff's

[tawny portal]

ik

[abstract rock]

and that's why you can't get a refund

[tawny portal]

ok but thx

[west quiver]

GG @raw yarrow, you just advanced to level 1!

[smoky pendant]

AKA#3879 has been warned.

[torpid dagger]

ok hello, buff owes me 441 buff points and they don't answer me by email..

[manic seal]

Every game gives similar amounts

Improbable

Try playing a match of the same game and try again

[lunar violet]

Whenever I try to login it says my acc is frozen contact support???

[nimble dew]

How do I uninstalll buff?

[charred crane]

from overwatch or control panel

control panel - uninstall program - buff- uninstall

[nimble dew]

thanks

[charred crane]

np

[charred crane]

#open-a-ticket you havent used buff in a long time

[lunar violet]

yeah, ok. How long does it take to get a response?

[charred crane]

hmm idk wait some more

[charred crane]

about 3-5 days average, you can get a response in a day too

[lunar violet]

😦 alr

[charred crane]

it depends on how busy they are

[copper canyon]

biggest scam ever

[charred crane]

?

[west quiver]

GG @charred crane, you just advanced to level 10!

[charred crane]

it is not a scam

[copper canyon]

alii — Yesterday at 5:55 PM
it's a visual bug, appears on stock but it's not

[charred crane]

yes

its a bug

[copper canyon]

visual bug that cant and wont get fixed ?

since 2 days

[charred crane]

mate

if you think bugs get fixed that fast, go somewhere else

i see you dont know anything

[copper canyon]

your team said go to overwolf support and overwolf support said go to their discord

[copper canyon]

pretty much way more than you

[charred crane]

doesnt seem like it

[copper canyon]

you seems like you dont know anything about IT

[charred crane]

i took almost a month to fix inventory bug

[copper canyon]

using chatgpt for sure

easy to scam people

hard to do your job

[nimble dew]

Calm down ladies

[charred crane]

idk i got 4 giftcards from buff so its your problem

[copper canyon]

as i said

it a scam in EU

you guys are selling PUBG russian cards that cost nothing

[austere garnet]

i cant capture screen while playing? what should i do

[copper canyon]

and telling us to plant the sea and **** other stuff

and cant get your job done ?

[charred crane]

if its a scam in eu how can i get cards in eu?

you are too slow

[copper canyon]

well scaming people

[copper canyon]

uninstall this stupid app

use obs

[nimble dew]

Where exactly is the control panel Kris?

[west quiver]

GG @nimble dew, you just advanced to level 1!

[charred crane]

windows button + r and type control panel

[charred crane]

you mean highlights?

you have to allow it from settings

check pinned messages to see how

[knotty coyote]

guys is says my accounts been frozen and its my first time using buff

do you know what i should doo?

[copper canyon]

uninstall

[charred crane]

#open-a-ticket

[copper canyon]

this app is a scam

[charred crane]

leave

[mental jewel]

how to off this overlay

[copper canyon]

uninstall

[mental jewel]

mean?

[copper canyon]

control panel

[charred crane]

only with premium

[copper canyon]

uninstall

[charred crane]

it stops showing

or click x

[copper canyon]

dont premium, it a scam

[charred crane]

can someone ban this person?

[copper canyon]

yeah for telling the truth

[charred crane]

man

[sturdy stirrup]

HI, why is marketplace empty, all the time? I wanna buy Riot access code but its always out of stock. What is the point then? I collected 2k buff points...

[charred crane]

there is a thread proof

[copper canyon]

cuz its a scam as i said

[charred crane]

there are specific times

[sturdy stirrup]

yea like 6hours 1piece?

[copper canyon]

what proof ? proof from the scammer themselves

[charred crane]

every 4hrs

[nimble dew]

It souldnt be this hard to uninstall a program

[manic seal]

No?

[charred crane]

you want me to send to you or?

man

[manic seal]

If you dont want to hear us you can just go to #off-topic-english to chat

[charred crane]

you get free stuff

oh yes sorry mico i forgot

[mental jewel]

pls help bacuase how i can tap play button

[copper canyon]

i got told to go and talk to overwolf support over this

[sturdy stirrup]

like when? I was watchin all day..

[copper canyon]

and they told me to get here again

[manic seal]

Who sent you to overwolf?

[mental jewel]

@manic seal can u help

[copper canyon]

i would be rolling for hours to find my mssg again

[smoky pendant]

Assasin OPS#4515 has been warned.

[charred crane]

i have the times but idk if i should tell ppl who want stuff for 5mins and tells the app is scam

[manic seal]

With premium

[manic seal]

Well its not overwolf issue

So overwolf doesnt have nothing to do with it

[sturdy stirrup]

I was watching it for 2days...

[nimble dew]

you shouldnt have to have premium to not have Buff start up when you start or stop a game

[charred crane]

check at times xx:30

[copper canyon]

have bein watchin the marktplace for almost 3 months

and i can proof ya'll

[nimble dew]

oof

[copper canyon]

it a scam

100%

[sturdy stirrup]

and then what? it will be just out of stock again.

[marsh lantern]

stop spreading misinformation, there’s a channel to prove that it’s possible to buy cards #1005847190385729706

[charred crane]

be fast enough

[copper canyon]

your proofs channel should be called #scammer #proofs

[west quiver]

GG @copper canyon, you just advanced to level 4!

[copper canyon]

i can proof you all that this buff **** is a scam

you can collect coins

and buy them

[charred crane]

and redeem

[charred crane]

check #1005847190385729706, i got one 🙂

[copper canyon]

just made it up

to prove me wrong

go try your best somewhere else

[charred crane]

how

when i am member and not staff

[marsh lantern]

if you don’t have questions, please go to #off-topic-english to chat

don’t flood this channel in case someone needs help

[copper canyon]

you just said it's working in EU

and now you are showing me good in US

how old are you again ?

14 ?

[marsh lantern]

#off-topic-english

[copper canyon]

you told yesterday to get in contact wiith overwolf team

for the visual bug

that seems unfixable

[marsh lantern]

i never said anything like that, i told you it was a visual bug and you needed to wait

[queen geode]

hello guys

i have a problem with Rocket league

Ranked games aint counted

[marsh lantern]

if you see a card on stock that gives you the error “item not available”, it’s a visual bug and it’s out of stock

[marsh lantern]

any error shown?

[queen geode]

nope

buff points collected

[copper canyon]

an error should get fixed in max 6 hours

[queen geode]

but the Ranked game doesnt count

[copper canyon]

2 days later and the same bug still there

now prove me, its not a scam

[marsh lantern]

i need you to explain me a little bit pls, you got points from ranked?

[queen geode]

ill prove

dont get so mad kid

[marsh lantern]

#off-topic-english

[torpid dagger]

oh ok thanks

[marsh lantern]

i already did, check above, now go to #off-topic-english

[queen geode]

please a fix

to ma problem

[marsh lantern]

yep, need you to explain me a little bit more

did you get points in ranked?

[queen geode]

yes , but the match doesnt count in the mission

its still stuck at 7/8

and i won like 14 matches

[marsh lantern]

what’s the mission?

[queen geode]

win 8 ranked matches

[marsh lantern]

try closing overwolf on your task manager, close the game, open overwolf (not buff), open the game and, if buff opens automatically, play another match

if you’re earning points, missions should be updating

[queen geode]

i did

oh wait

lemme try it

again

[covert swan]

can somebody help me

i cant launch buff

[charred crane]

any error?

if not, try reinstalling it

[covert swan]

i tried

noting..

[queen geode]

didnt work

[covert swan]

the problem started when overwolf drop 90Premium price

[marsh lantern]

are you still 7/8 ranked wins?

[marsh lantern]

do you get any error trying to launch buff?

[full flare]

guys is india not on your list of global countries?

cause i bought a steam card and it is not redeemable in india

(and yes i checked it was marked as global)

[marsh lantern]

steam cards in india won’t work due to restrictions imposed by steam

you can check it on the item description

[full flare]

bruH

nice to have some heads up right?

[marsh lantern]

you do, in the item’s description

[full flare]

like legit based off of the region it should automatically tell

[marsh lantern]

it says that it won’t work in india among other countries

[full flare]

that is when u click on it

lets say u click on a product which tells global shipping... purchase it and then find out u arent going to get the product anyway..

i wonder how that feels

[marsh lantern]

description appears on the item when you click on it, and you must click on it to buy it

[full flare]

smh

this is basically like a scam man.. when u start up buff it should tell right?

or based on the users location

pls try to incorporate this in the next update

[marsh lantern]

it’s not, it’s explained on the description. you can make your suggestion on #bot-commands with .suggest

[queen geode]

Yep

[west quiver]

GG @queen geode, you just advanced to level 3!

[queen geode]

Weird

[marsh lantern]

hm, that might be bugged, i’d send a ticket explaining the situation. they probably ask for your logs

#open-a-ticket

[candid relic]

Can anyone explain me in morning 800 buff were required to buy riot points 5 dollars now it is 1000 points why?

[marsh lantern]

problem 4 #949222789506797648

[queen geode]

Stop being rude man

[candid relic]

It's not scam man

Why are you saying it is scam reason?

[marsh lantern]

#off-topic-english

@copper canyon i've told you more than 5 times, you can express yourself, but on #off-topic-english

don't flood this channel, if you're respectful, you can give your opinion there

[bleak fiber]

Extremely low on cards lately?

[marsh lantern]

now you can only see items redeemable in your region and global, plus there's a lot of demand

[bleak fiber]

It’s not a scam, last year i got 100 dollars worth of amazon cards

[copper canyon]

and some visual bug that are unfixable

[copper canyon]

hahahahahahaha

biggest lie 2023

[bleak fiber]

Can someone ban this kid?

[bleak fiber]

Buff is based on ur stats when u play. According to you, you sucl at games.

[smoky pendant]

Lil_Jade#2560 was muted

[bleak fiber]

Ah, wait how come tho? i tend to buy amazon cards from everywhere since they got world wide shipping

[marsh lantern]

it's a recent change on the market, so you're now only able to see items for your region and global

[bleak fiber]

Is it avoidable using vpn?

[marsh lantern]

vpn can get you banned, it's against ToS

[bleak fiber]

Just out of speculation, would they know if i used it🙄

[marsh lantern]

some accounts got frozen because of it

[bleak fiber]

fck

I got 2k and nothing to spend it on

[magic inlet]

Hi may I ask how long my premium is valid ?

[west quiver]

GG @magic inlet, you just advanced to level 4!

[marsh lantern]

you can have it in your inventory as much as you want, when you activate it, you'll be premium elite for 3 days

[magic inlet]

so let's say infinity ?

[marsh lantern]

probably, until you want to activate it

[magic inlet]

okay thanks alii

[snow haven]

it says my account has been frozen what do i do ?

[marsh lantern]

send a ticket #open-a-ticket

[snow haven]

alr thanks

do u maybe know why my account has been frozen?

[marsh lantern]

did you spend a long time without using it?

[snow haven]

yes

oh alr then

[marsh lantern]

then it probably got frozen due to inactivity

[snow haven]

yeah alr thanks

[smoky pendant]

Guy736#0463 was banned

[serene ginkgo]

thanks bot

[charred crane]

cant earn buff when u play in geforce now

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

nope, geforce now won't work

[charred crane]

oh bruh ok thx

[white thunder]

the buff battlepass is impossible will their be xp boosts?

[frosty nest]

Not impossible

It is for real gamers 😄

[queen geode]

its possible

if you were full time gamer

[white thunder]

on what lvl are you guys? :(( i dont think i can finish it

[queen geode]

50

[frosty nest]

They of course didn't make it possible to reach by EVERYONE, that would mean thousands of dollars of lose

[charred crane]

can someone help me

[marsh lantern]

ofc, what's up?

[charred crane]

buff doesnt track points all the time sometimes it does and sometimes it doesnt

[marsh lantern]

what game?

[charred crane]

i just played for 3 hours and it says buff didnt track this match

league of legends

[marsh lantern]

what game mode?

[charred crane]

urf

[marsh lantern]

temporal modes are not supported

you'll win XP but not points

[charred crane]

but sometimes it tracks

[marsh lantern]

it'll give you XP, but not points

[wicked steeple]

it has been a while since i logged in to buff, but when i try it now it says my account is frozen and that i need to contact support

[charred crane]

aight thank you

[marsh lantern]

#open-a-ticket send a ticket, probably frozen due to inactivity

[white thunder]

why the riot giftcards are now 1000 instead of 800 :(((

[marsh lantern]

problem number 4 #949222789506797648

[white thunder]

oh,i see

does XP boost exist?

[silk zealot]

when ever i finish a match for valorant it says "Start game not found"

[jovial warren]

after my cs matches buff doesnt complete the challenges even tho i did them it just says fraud error

[robust bridge]

didnt get my points for joining

alsp

the surveys are trash

[steep blade]

Hi , is minecraft gonna be in the store again

[river frigate]

Yoo I login my buff account but it invild email or account not found so do you have hey idea

[marsh lantern]

you get 20% xp boost if you buy the battlepass

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[slate belfry]

open a ticket #open-a-ticket

[wheat orchid]

promo code welcome100 does not work

yeah except i just signed up and got the code

[charred crane]

why is it that when I get csgo games where me and my teammates do exceptionally well (in csgo) and 9-0 / 16-0 our opponents buff gives me 0.01 points?

one time on wingman we 9-0'd our oppenents and i got a fraud error too

[slate belfry]

yes, just wait

[manic seal]

Which gamemode

[charred crane]

wingman

[manic seal]

Did you play in full screen?

[charred crane]

yep

[manic seal]

Try to play in windowed borderless

Then try this:

disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[latent birch]

I cant log in because it says my acc has been frozen what do I do know?

[marsh lantern]

#open-a-ticket send a ticket

[lucid iron]

Why am i not getting a verification code when I try to buy a giftcard with buffs

[potent pond]

why is my account frozen_

[lucid iron]

can someone help

[river dagger]

hello i have problem here can some one help me?

[marsh lantern]

did you check spam?

[marsh lantern]

#open-a-ticket

[river dagger]

my account is frozen can someone help me with that?

[lucid iron]

ohh mb mb

ty

[marsh lantern]

send a ticket #open-a-ticket

[river dagger]

thx<2

[tranquil apex]

my apex legends challenges wont track

how can i fix that?

[coral notch]

I cant claim weekly challenge (says claiming) and it will not reveal the the next (level 2) weekly challenges

[sly fable]

How long do i need to wait to receive 20$ gift card from battle pass?

Isn't it supposed to be instant ?

I only received 30 days premium no 20$ gift card

hello?

[manic seal]

Did you see the pop up at the start and end of the match?

[manic seal]

Try to play another match of the same game and try again

[manic seal]

Did you choose it?

[manic seal]

Hi

[sly fable]

Yes I did Amazon gift card

[west quiver]

GG @sly fable, you just advanced to level 2!

[tranquil apex]

yes

[sly fable]

Nothing showed in Inventory

[manic seal]

Not sure how it works but if you didnt get it on your email, you must wait 7 working days probably

[tranquil apex]

it said 3 kills on the endmatch but its not adding up to the challenges

[manic seal]

In the end pop up you see +points?

[sly fable]

Ok thanks will wait 2 weeks and see got nothing in email checked again today

[manic seal]

Ok

[tranquil apex]

in this apex match just now i had 3 kills did not add up to my challenge

[manic seal]

So you saw +points?

[sly fable]

Apex has bug i think

happen to me

[tranquil apex]

well yes i get the buff points

but the kills are not going up

[manic seal]

Which challenge is it

[tranquil apex]

45 kills

[manic seal]

Send ss

[manic seal]

Did you try another match?

[tranquil apex]

yes multiple matches

[sly fable]

try restarting your PC and start again

[manic seal]

Restart overwolf in the system tray and try again

Or that

[tranquil apex]

i even tried restarting overwolf

did not work aswell

[sly fable]

Apex has been doing this sometimes

I delete the prefetch logs and restart PC and it seems to work again not sure if this solved it

[tranquil apex]

how do i delete prefetch logs?

[sly fable]

C:\Windows\Prefetch

Delete all and restart pc it will re create logs again

once you open the programs etc...

[left gorge]

is buff legit?

[tranquil apex]

yes

[sly fable]

Yes so far

[left gorge]

ok thanks

[sly fable]

May take time for restocks but its legit

[tranquil apex]

you just have to be super fast when the restock happens

restock is 2 times a day

[left gorge]

alright

[tranquil apex]

where is that?

cant seem to find it

[sly fable]

Use Win + R and type prefetch

[tranquil apex]

which ones do i delete?

[sly fable]

All of them then restart PC see if solved it

[tranquil apex]

thats hella risky

its everything from windows though

[sly fable]

This is files that get created when you open programs etc... sometimes deleting and starting fresh solves it

nope you can google search its fine to delete

Its files created when you open programs the files will re create again when you launch programs

I have deleted many times Still working

[left gorge]

how do i setup buff

[hybrid olive]

Most redeem options are never in stock, what gives?

[sly fable]

They must be out of stock there is so many people who have many buff coins so the pool of buyers are endless

Just myself alone I got 6k coins

[tranquil apex]

but cant i just select files only for buff

and not others

[sly fable]

Its fine select overwolf and buff only

I like to delete everything to make a fresh start why have files If not going to be used

[hybrid olive]

So what, most people can just never buy any rewards?

[sly fable]

Yes they can but it takes time

[hybrid olive]

How long does it take to restock items?

[sly fable]

xx:30min

[hybrid olive]

Ah I thought it would have been months. I have never seen anything I wanted in stock haha.

[sly fable]

Not in stock then it means they are completely out of stock but if in stock but has timer then it has stock just need to be fast at getting it at xx:30min

I always wait 5min before and get everything ready once hits xx30min then i would refresh the store in buff and send code then open email and paste it its easy to get it if you use an element remover from your browser to keep it clean

[west quiver]

GG @sly fable, you just advanced to level 3!

[hybrid olive]

I don't see a timer on any item.

[tranquil apex]

did not help either

still says the same for kills

this is very annoying

[marsh lantern]

try this: close overwolf on your task manager, close the game, open overwolf again, open the game, see if buff opens automatically. if it does, try playing another match

[tranquil apex]

already did that earlier

did not work

i also tried deleting the prefetch files

[slow stump]

how do i connect a game account in buff on mobile

[marsh lantern]

hm, it's weird, try sending a ticket in case this is a bug

[marsh lantern]

select the game you want, click on "verify"

and you'll have it explained there

[slow stump]

Thanks

[grim pulsar]

how do i claim my reward from mobile game

i did the pin pull game for ios got all 13 balloons, now what

i downloaded the game from the qr code it gave me on the buff app on my pc

[marsh lantern]

does it appear as completed?

[bleak fiber]

does ow 2 work now? io still cant see it as "online"

[marsh lantern]

is that from ow1 or ow2?

[bleak fiber]

im playing ow 2

idk

[marsh lantern]

hm, they're working on it

[gloomy bone]

@marsh lantern Hello, i have 2000 but we are not showing Riot Gift Card (in stock) for common users, only for premium bp

How can i fix that?

[marsh lantern]

please, read #info-and-rules

don't ping staff

[gloomy bone]

ok

sry

but can you help?

[marsh lantern]

as for your question, it's an api problem

it's out of stock atm

you'll see the item once it's back on stock

[gloomy bone]

and when its restart?

[marsh lantern]

#when_is_next_restock

[gloomy bone]

ty

[bleak fiber]

oh so it will actually come? does it work tho or is this just a bug?

[marsh lantern]

if it gave you that low, it probably won't work

[scarlet anchor]

My account is frozen is there anything i can do?

[bleak fiber]

it's still ticking just started the game there

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

you can go to transactions at the end and see how much you've earned

to see if it's working

but i don't think so tho

[proud hemlock]

i just redeemed the buff pass 20$ gift card, where does it appear?

[bleak fiber]

any clue when it's gonna be released tho?

said "comming soon" when game first launched

[marsh lantern]

check your inventory maybe

[grim pulsar]

where? i completed the task it asked me to

[marsh lantern]

no eta, sorry

[marsh lantern]

if you're on tasks, click on "reward status"

[proud hemlock]

nothing there

[marble lichen]

how do i know how much a task gives me on xp when i will complete it

[marsh lantern]

#open-a-ticket

[bleak fiber]

i earned xp but dont seem to be getting any buff points

[supple grove]

stuck at 19 since yesterday i rebooted PC didnt work either

[tranquil apex]

yeah 1 of my challenges is stuck too

it seems to be very bugged lately

[random fossil]

Mine is stuck aswell

[west quiver]

GG @random fossil, you just advanced to level 2!

[tranquil apex]

then i guess its a general issue

i thought it was a problem on my side

[random fossil]

mines been stuck for a couple days now

i also have issues with the task thing that i reported the other day

[tranquil apex]

hopefully when it resets next day it will go back to working

[random fossil]

Yeah that's what im hopinh

[minor quail]

Man is there a way to disable email confirmation when buying stuff

[manic seal]

nope

[minor quail]

I literally had to waste an entire minute verifying and now item is unavaiable

[potent pond]

Lol what is fraud error

[manic seal]

send a ticket #open-a-ticket

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[minor quail]

Was the RP one

[tidal lotus]

Hew what should I do if buff isn't opening? I downloaded and everything was going fine until I tried actually opening the application from my desktop, which it didn't allow me to open, I hovered over the application icon, it showed me the sign up window, but when I click on it it didn't let me in, I've tried looking for a fix but I found nothing, does anyone know what I should do?

[rancid imp]

I have tried verifying brawl stars and clash royale on buff mobile but it says cant verify?

[manic seal]

windows+p. Show pc screen only

[rancid imp]

sometimes it says that verification is complete but it doesnt change on main screen

on iphone btw

any fixes?

[manic seal]

did you paste the friend invite link?

[rancid imp]

yes

[manic seal]

restart the app

and check if its

[rancid imp]

oh wait yea

it updated when i restarted

thx so much

[manic seal]

yw

[tidal lotus]

@manic seal I already have it as PC screen only, but whenever I click on the BUFF.GAMES application on my desktop it refuses to open.

[manic seal]

Restart overwolf

[sand ivy]

why am i getting this?

[tidal lotus]

Thanks so much, Its starting to work now.

[manic seal]

Send a ticket #open-a-ticket

[rancid imp]

@manic seal what clash royale modes count as ranked matches

The path of legends?

[graceful musk]

help my acc is frozen i already submit ticket and i receive reply to fill up form and saying upto 7 days my acc will be unfrozen still its been 8days from now still no any action happen

[graceful musk]

lier

i already fill up this from from email reply i receive its been7 days but nothing happen

[smoky pendant]

TheAwesomePuffin#2393 has been warned.

[manic seal]

i do not play the game so i cant tell

[manic seal]

?

[manic seal]

if you fullfill it you must wait until they unfrezee

can take 2 weeks

[rancid imp]

oh sorry for ping

it works tho ijust tested

path of legends in clash royale

[uncut slate]

why isn't the gift cards getting restocked

[west quiver]

GG @uncut slate, you just advanced to level 1!

[graceful musk]

i already wait 7days since that is what mentioned in email look didnt you see my picture i send also when i fill up form waiting for 8 days for nothing?

[manic seal]

they are

[manic seal]

wait 7 more working days

or you can reply the mail

asking

[pine nymph]

why theres no psn card in market place?

[manic seal]

there is usa only as far i know

[pine nymph]

should i use vpn then?

[manic seal]

vpn are banneable

by buff

[pine nymph]

theres only 5-6 items in my marketplace

everytime i open buff and the stock shows a moment ago

[manic seal]

you can only see your region and global items

[manic seal]

yes, they get out of stock fast by high demand

[pine nymph]

No its like 5 months ago i was able to buy everything

[west quiver]

GG @pine nymph, you just advanced to level 1!

[pine nymph]

but now theres nothing in the market

[pine nymph]

its says 1 day ago and i refress immedietly and then it says a moment ago

im very depressed for this

[manic seal]

yes people get the gift cards and get out of stock

[pine nymph]

so what should i do then to get psn gift cards?

[manic seal]

are you from usa?

[pine nymph]

No from Bangladesh

[manic seal]

there is not psn cards from other regions

so you cant

[pine nymph]

but i was able to buy them like 5 months ago

[manic seal]

they change like 3 weeks ago that you can only see your region and global giftcards only

which usa is not your region

[pine nymph]

can i change my region?

[manic seal]

yes, if you start living in usa

and then ask to buff to change your region due the country change

[pine nymph]

bruh

in my region theres nothing in the market

[manic seal]

you can get global stuff

[pine nymph]

theres one global stuff and its steam cards

[manic seal]

there is more global stuff

[pine nymph]

but i am not getting stocks for 10 days

[pine nymph]

yes steam cards and 4 more items which are useless

[manic seal]

stocks are global, so impossible that you dont get them, but other get them

[manic seal]

for you

not for everyone

[pine nymph]

i refress and there are gone

they*

[manic seal]

there is high demand, so they get out of stock fast

[uncut slate]

can u get nintendo us dollar card (US)am from India

[manic seal]

nope, only usa people can

[uncut slate]

I used to redeem it earlier

so is it possible to change region

[manic seal]

3 weeks ago they make it to you only see your region and global items

[manic seal]

yes, move to usa and start living there, then ask to buff devs to change region

[uncut slate]

lol without moving is there an option

[manic seal]

nope

[pine nymph]

Bro that’s not a solution

[manic seal]

its the only way

im telling the way that you can do it

im telling the only solution

which is a solution

[uncut slate]

wow

[pine nymph]

It’s a dumb update man

[west quiver]

GG @pine nymph, you just advanced to level 2!

[pine nymph]

Region wise market place is not a good update to make

[manic seal]

ig. Please user #off-topic-english to chat

if you dont have more questions

[uneven wren]

i have same issue

[uncut slate]

@manic seal can you suggest me a alternative

[smoky pendant]

Nunu#9662 has been warned.

[manic seal]

you can claim global stuff

[uncut slate]

ohh sorry i didnt know that

mb

I used to grind buff points for the nintendo eshop card

dont need the global cards

[manic seal]

there is not more items on your region

so there is not a lot you can do about it

[uncut slate]

ohh thats sad

can I address my problem to your support

[west quiver]

GG @uncut slate, you just advanced to level 2!

[manic seal]

you can tell them in #open-a-ticket but yk, they make changes for something

so they probably will just ignore

[uncut slate]

uf

i have about 8000 coins lol

I even had the premium

what can I do with it

[manic seal]

get global cards

or save them

[uncut slate]

can I change my region somehow

without moving

[manic seal]

as i said

nope

[uncut slate]

using vpn or something

[manic seal]

as i said
nope

vpn is banneable

[uncut slate]

okay

all good then

thank you for your time

[manic seal]

yw

[uneven wren]

@manic seal will i loose my buff coins if i move to USA and start living there

[smoky pendant]

BootyClapper#4232 has been warned.

[manic seal]

nope

[uneven wren]

@manic seal Thank you have a nice day

[twin rampart]

hey

[uneven wren]

hi

[twin rampart]

why the support taking too long to respond?

[uneven wren]

because they might be busy with something else

@twin rampart whats seems to be the problem

[latent plover]

why does overwolf need so much cpu?

(47.7%)

[manic seal]

how many overwolf plugins you have

[latent plover]

just buff

[manic seal]

is your cpu old

[manic seal]

should work fine

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

try these

[shadow furnace]

man why are steam game keys always unavailable nowadays...

2-3 years ago it was always in the store but I couldn't afford it

now I got plenty of coins, I can never find one even existing in the store

[manic seal]

well 2-3 years ago the app wasnt that popular

[real axle]

This happens when i try to log in
😦 Please help me!

[bright sage]

is it just me or can anyone else not claim their daily buff points?

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Daily points are automatically claimed

[candid relic]

Has anyone activate buff pass?

[hoary dawn]

how does the elite for 3 days work do i get the earnings, price discount and etc?

[candid relic]

Same and monthly subscription but for only 3 days

I activated it yesterday

But when i pressed redeem in riot points it showed that you are not premium please buy premium first

[candid relic]

Anyone bought the buff pass??

[swift fjord]

I completed level three of the fortnite challenge got my last 5 kills and it didnt even show that i did on the buff app but the end progress report showed it. tried to close out and reopen and by time I did it reset. which sucks because I legit completed it.

[marsh lantern]

you get all the benefits except the 200 points

[hasty steppe]

Bruh

I wrote a ticket to unfreeze my account almost 2 weeks ago

No response

[open hill]

hello

my account got frozen what can i do ?

[odd cosmos]

How do I cancel premium after a year?

[marsh lantern]

did you check spam?

[marsh lantern]

#open-a-ticket

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by alii#3339 (Staff)

[wild sphinx]

when i click on claiming 20 i dindnt get level 3 challenges

[odd cosmos]

@noble acorn Got it thank yopu!!

[marsh lantern]

check your transactions to see if you got the points

[wild sphinx]

i got the 20 points but i dindnt get level 3 challenges

[marsh lantern]

play another match and try again

[peak coyote]

But have to complete one match (for PC) or an endless challenge (mobile).

[charred crane]

After finishing brawl stars endless challenge, it says claim 3 points

But it actually gives less than 3

Why?

[marsh lantern]

how much did it give you?

[dark solar]

is it normal that the prices on the market rise when you buy, or was it to everyone

[marsh lantern]

yes, due to demand and supply, prices can increase

some increased yesterday

[narrow zephyr]

Matchtracking is trash

And the marketplace is empty

This app is dying

[lyric cradle]

hello

i am trying to log in and register

and it says your account has been frozen?

[narrow zephyr]

I literally played more than 50 matches

[lyric cradle]

nice

[narrow zephyr]

And it says that I played only 3

🤬

[lyric cradle]

oh

welp i guess its trash

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

what game?

[narrow zephyr]

Brawlatars

[lyric cradle]

why is my account frozene

[narrow zephyr]

Brawlstars

[marsh lantern]

when was the last time you used it?

[marsh lantern]

try restarting buff and bs when that happens

endless challenges are counting?

[lyric cradle]

i am new lol

i registered

[narrow zephyr]

No

[lyric cradle]

and it says your account has been frozen

[narrow zephyr]

I tried doing that a lot lol

[marsh lantern]

hm, did you use vpn?

[lyric cradle]

no?

[marsh lantern]

when you claim them, do you receive 3 points?

[marsh lantern]

you must send the ticket and follow the steps they’ll tell you then

[lyric cradle]

bruh

why did i get frozen for no reason

[narrow zephyr]

Less than 3 points
And I don't get them immediately after I click

[marsh lantern]

i’ll ask about this

[narrow zephyr]

But now it doesn't work at all

[lyric cradle]

ngl this kinda of a crap move for new people to come and there account gets frozen

[west quiver]

GG @lyric cradle, you just advanced to level 1!

[lyric cradle]

i dont like going to paperwork

or any support crap

[marsh lantern]

wdym?

[narrow zephyr]

Make another account

[west quiver]

GG @narrow zephyr, you just advanced to level 1!

[narrow zephyr]

Match tracking

[marsh lantern]

multiple accounts can get you banned, best if you send the ticket

[narrow zephyr]

Oh

[lyric cradle]

sure

[marsh lantern]

i asked about it, because it’s not giving me 3 points on endless challenges either

might be bugged

[lyric cradle]

jeez

its still bugged

[marsh lantern]

you’re free to open a ticket and report it to devs, so they can take a look 🙂

[mild wyvern]

can use buff with geforce 920M?

[marsh lantern]

is that a gpu?

[frosty nest]

Yes 😄

[frosty nest]

You can use it, which games are you playing?

[tranquil apex]

Take note that the endless challenge is if you win matches just because you played 50 matches you would still have to win 5 matches for the reward

And some modes dont work with this challenge

[tranquil apex]

Yup

So that means avoiding the special game modes

And the duel mode

[unkempt wigeon]

why did the market region change for what reason

[charred crane]

first time i got 3.00 then 1.50 and then 0.45

[twin wasp]

i have a account connected with my gmail

i used to use buff last year but formated my pc last december

now when i am try to log in it is saying ure account is frozen

how to fix this ??

can anyone help ?

[narrow zephyr]

I know lol
But it says I only played 3

[torpid dagger]

I don’t know what to do!
Buff owe me 441 BP

It took me a lot of time it’s not ok

[iron grove]

overwolf?

[west quiver]

GG @iron grove, you just advanced to level 1!

[iron grove]

antivirus detected a file as a virus and when i opened the file i saw that it wrote overwolf on the top google translate i don't know english

net_updater64.exe

@simple path I deleted

[trail kraken]

Does anyone understand this? I send them this and they answered with the following

[thorny gulch]

what is 2nd Screen Bonus ??

[copper canyon]

Third day and a "visual bug" still cant get fixed

Pathetic

[dark solar]

i can't collect the buffs in missions

what's going on?

[frosty nest]

second monitor

[dark solar]

2 day like this

[copper canyon]

yeah, thats my third day trying to get the apple store gift card

and the scammer "support" said its a visual bug

[dark solar]

scam call

[copper canyon]

Yes it is

The only thing they offer is planting a tree

[dark solar]

im starting to get really upseat with this

prices rising, many games not working and i can't even collect the missions

some ain't right

[copper canyon]

I even tried contacting overwolf and buff scammer "support"

no one seems to care

[copper canyon]

Have been collecting since 1 year now

[smoky pendant]

Lil_Jade#2560 has been warned.

[dark solar]

what's this?

[simple path]

you pinging me warranted a mute already, but seeing you also got warned beforehand i guess it's natural

[signal nacelle]

Does the info of restocks updates live or we want to re-open buff

[dark solar]

warned of what?

[simple path]

no idea, he was probably warned by the bot

[dark solar]

oh ok

just a question, do u know why i can't collect a misson in rocket league

[simple path]

you have to refresh the market, switching between filters should be enough

[dark solar]

i try and it gives me the buffs of the mission, but i can't get the next one

[simple path]

is the challenge not updating or is the claim button not working?

[signal nacelle]

tysm sir , it will definately help me for future purchase tysm

[dark solar]

i think the claim button is not working

i click it, and it doesn't give me the next mission

i already gave me the buffs of the mission

[west quiver]

GG @dark solar, you just advanced to level 2!

[simple path]

I see, you'll most likely need to #open-a-ticket and provide logs once you are asked about it, it looks like that issue with weekly challenges started appearing recently
devs will take a look into it

[trail kraken]

Anyone?????

[cold phoenix]

i need help

[marsh lantern]

#open-a-ticket send a ticket

[atomic patio]

omg they raised riot gift card price wth

[trail kraken]

Help?

[charred crane]

@candid relic me

We can continue this on PM

[vivid reef]

czn you get buff coins from ow2??

cause i played ow and i only got xp

[proven kettle]

is there any chance for the 10$ steam gift card to work in india ?

[west quiver]

GG @proven kettle, you just advanced to level 3!

[proud wasp]

no not for now

[proud wasp]

i don't think so

[proven kettle]

aight

ive been waiting for gta but dosent seem to come

been a long time now

[worthy dove]

hello

my account is frozen after a long time not using

pls help

[bleak vine]

Hi buff my account has been frozen after a long time not using can you please help with this promblem thanks

[brazen relic]

Hi buff my account has been frozen after a long time not using can you please help with this promblem thanks

[marble lichen]

how do i know how much a task gives me on xp when i will complete it

[unkempt wigeon]

do u have the list of which accs the steam global gift card doesnt work in

region

[proud wasp]

Nop

I wish I had but there's no info of that

[unkempt wigeon]

ok cause basically none of the cards in the market work here cause i live in india so all my grinds gone suks

[frosty nest]

Unless we be partner with Steam 😉

[unkempt wigeon]

is their a way i can talk to support about the change in market place

[frosty nest]

Nah

I tried

[unkempt wigeon]

ohk

[hushed wraith]

is the 10$ riot gone for good ?

[frosty nest]

Support doesn't know anything about it

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by TolgaFlashTR#5337 (Staff)

[unkempt wigeon]

then i guess i gotta ask a friend to redeem and gift it to me xd

[frosty nest]

that won't work as well

you can't gift to different currencies afaik

you have 10$?

[unkempt wigeon]

i have the points for it

[frosty nest]

oh

[unkempt wigeon]

gonna redeem tom

[frosty nest]

tom?

[unkempt wigeon]

tomorrow

when restock

[frosty nest]

1- What's your region

[unkempt wigeon]

india

[frosty nest]

2- Can your friend redeem it

[unkempt wigeon]

my friends in usa

he has a usa steam acc

[frosty nest]

Nice, my suggestion for you would be to choose games you can buy

[unkempt wigeon]

ohk

[frosty nest]

and then make your friend create an account + use the gc on account + buy the games

then give the account to you 😄

[unkempt wigeon]

hmm ok thank you

[frosty nest]

Might be still risky though

[unkempt wigeon]

i hope they bring back the old market this is difficult

[frosty nest]

but I don't think Steam hunts for 10 dollars xD

[unkempt wigeon]

yeh

[frosty nest]

Yeah Steam could just allow the conversion

[unkempt wigeon]

ill try lets see

[frosty nest]

but as the conversion is too big

[unkempt wigeon]

or i ll just tell him to get me skins

and trade it to me

better

[frosty nest]

Yeah

then sell those skins 🤔

wow

[unkempt wigeon]

yup

[frosty nest]

Weird

[unkempt wigeon]

ik xd

[frosty nest]

Steam haven't thought about this

[unkempt wigeon]

steam is earning with the tax they dont care

thanks for the help

[frosty nest]

Hope Steam helps too xD

[unkempt wigeon]

i hope xd

[west quiver]

GG @unkempt wigeon, you just advanced to level 4!

[floral valve]

I have a problem where it shows me that my account is frozen?How fix this?

[proud wasp]

open a ticket #open-a-ticket

[worthy dove]

do i have to include -allowthirdparties on csgo for buff?

or just play the game normally

i used to do it back in the day

xD

[proud wasp]

nop

its not necessary anymore

[worthy dove]

thanks

[tropic wave]

hey my acc has been frozen and idk what to do i cant login

i wrote ticked but idk how long i have to wait

[craggy otter]

Just updated Buff and my Antivirus said I had 8 viruses

[marsh lantern]

a few days now

[marsh lantern]

probably a false warning

could be adwares but buff have ads

[iron grove]

@frosty nest you are turkısh

[tropic wave]

cant like supports right now unfreeze my acc?

[marsh lantern]

it has to be via ticket, sorry

[craggy otter]

They all had weird names and yes adwares. Even if it doesn't update my Antivirus said that there is something with netupdater (the "virus") That may pop up because buff has as I said it "pop up ads"

[iron grove]

@marsh lantern

[tropic wave]

like i dont even know why it was frozen, i just wanted to get back to this app and istalled on phone tried to log in then changed password and now when i log at pc my acc is frozen

[craggy otter]

Weird thing is that this netupdater thing didnt pop up before and now it just does it every time.

[frosty nest]

Yes?

[iron grove]

dm come

[frosty nest]

False positive

[marsh lantern]

some antivirus warn you of false positives, i’d recommend you use windows defender

[marsh lantern]

probably frozen due to inactivity then

[craggy otter]

the thing he just send, there you can see the netupdater what I mean

But I mean it's annoying if this just pops up everytime. It didn't before but why does it now?

[remote forge]

CAn you use buff for xbox cloud gaming?

[candid kettle]

will u please help me

[remote forge]

I need help too

I literally got 5 kills in a match in fortnite on xbox cloud gaming but it doesnt work

[candid kettle]

so please tell the solution

[craggy otter]

Since when can members ping people without getting a warning??

[frosty nest]

@candid kettle@candid kettle @candid kettle@candid kettle @candid kettle@candid kettle
Your account is frozen because you were inactive

Why do you ping more than 1 person?

[smoky pendant]

Manimaau#2278 was muted

[frosty nest]

When you don't even need to ping anyone

Send a ticket #open-a-ticket

And don't ever ping people randomly in any server... Read rules first #info-and-rules

[quartz plover]

hie

roblox giftcode global

works in india?

[frosty nest]

Yes

[steel ruin]

i have a problem i am playing fortnite and it wont track late game arena

[quartz plover]

can u make sure

[west quiver]

GG @quartz plover, you just advanced to level 3!

[frosty nest]

That's the knowledge we have, we haven't heard of an user not being able to redeem it

[quartz plover]

dont get mad i just said that cuz last time u guys said steam works and turned out it dint

[frosty nest]

Then they added it to the description

[quartz plover]

and what about riot preimum code global

[next locust]

Hey! Does the 10€ amazon gift card or the 10€ riot game card will return?

[frosty nest]

it also doesn't work for Valorant for India

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by TolgaFlashTR#5337 (Staff)

[frosty nest]

most likely yes

[next locust]

Okay thank you!

[quartz plover]

does mumbai come under AP?

[frosty nest]

yes

[quartz plover]

gotchu

ty

[fallen wing]

yo guys why is there only like 10 rewards in the marketplace i remember before it was 20+

[marsh lantern]

you can now only see items redeemable in your region and global

@short viper check steps below

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alii#3339 (Staff)

[queen geode]

hello

same problem

in rocket league

Competitive games didnt count

[hardy quartz]

can someone tell me if the buff pass is buged

[marsh lantern]

for weekly challenges?

[marsh lantern]

it shouldn’t, why?

[queen geode]

yes

[marsh lantern]

worked fine for me

[marsh lantern]

i need you to send a ticket #open-a-ticket and send your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alii#3339 (Staff)

[hardy quartz]

looks like xp has a problem counting

[marsh lantern]

are you getting xp?

[hardy quartz]

yes but little

[marsh lantern]

explain me a little bit pls

what game? and how much xp etc

[bleak fiber]

whats up with this xD

[marsh lantern]

overwatch is not supported by buff atm, that could be the reason you won little points/xp

[hardy quartz]

i won1630 and i had 3100 but now just up to 3709