support-en

[manic seal]

send a ticket #open-a-ticket

[sullen rover]

Can I search players in buff?

with their name

[slate belfry]

yes

[sullen rover]

do you know where?

[sullen rover]

thanks

[slate belfry]

np man

[restive dagger]

hi guys ive been trying to log in to buff and its saying the account has been frozen and to contact support for further details how do i contact them?

[manic seal]

Send a ticket #open-a-ticket

[slate belfry]

@restive dagger

[solemn vessel]

hello, buff still cant count the "damage done" in Apex Legends

I haven't used this program for 3 months and it's a sad that this problem still exists.

Can't you remove this challange so I can keep progress?

[stuck valve]

is it just me or all the items are always out of stock? idk if its a bug or sum but ive been checking regularly and since last year hasn't seen something in stock

[solemn vessel]

there are people who claims they get the code, but Items instantly get out of stock

you have to learn the time when they are restocked.

[stuck valve]

damn okay tnx

[somber galleon]

my account is frozen , anyway to get it back

[stuck valve]

depends why it got frozen

[somber galleon]

was inactive for over a year and half

i did read once in server that inactive accounts were being frozen

[stuck valve]

oh then try to open a ticket it might get your account fixed

#open-a-ticket

[slate belfry]

@somber galleon

[ocean laurel]

yes

[zealous hornet]

whenever i boot up seige is dosent work/ show up my matches on buff

it says like it wont work

[sweet jolt]

i get buff coins when i run buff in the background while playing fortnite that i installed via epic games??

[manic seal]

r6 is down in buff, i hear that will be a update the next weeks about it

[zealous hornet]

ok

[manic seal]

yes

[zealous hornet]

thx

[sweet jolt]

thx sir i will be rich

[knotty karma]

it says fraud error and im not earning buff😂

[manic seal]

which game

[knotty karma]

fort

[manic seal]

which gamemode did you play

[knotty karma]

late game

[manic seal]

play a supported gamemode

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[knotty karma]

k thanks

[fast ferry]

ayo im back

[west quiver]

GG @fast ferry, you just advanced to level 1!

[fast ferry]

so i still cannot claim it due to it saying it is running into an unexpected error

[vale marsh]

In order to receive the BUFF points, do you need to complete all of the game's tasks, or reach the checkpoint?

[manic seal]

they are separated

you get 1 you get rewarded

[digital herald]

why doesnt it load no more

[fleet prairie]

hello

what does account frozen mean

[marsh lantern]

try restarting overwolf

[marsh lantern]

#open-a-ticket

[neat kernel]

anyone know why twitch is not letting me stream

[manic seal]

#gaming-chat or #off-topic-english this chat is for buff questions

[dusky torrent]

guys

how can i unfreez ny account

[manic seal]

open a ticket #open-a-ticket

[dawn skiff]

Soo haven't used buff ina. Whole , and now when I try to log in it says my account has been suspended? Idk why I haven't even used it in the last months

[marsh lantern]

#open-a-ticket

[prisma lichen]

Those at least work. Everything but the premium daily challenge was working. The 3 days of premium ran out so I can't test it anymore.

[weary thicket]

Where is the $10 valorant point reward?

[marsh lantern]

hm, maybe it's not included on the 72hrs, but no one else commented about it

[marsh lantern]

out of stock

[weary thicket]

what time come back

[marsh lantern]

#when_is_next_restock

[charred crane]

im clicking enter to chat but it dont work

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

and when i close buff it works

[marsh lantern]

wdym?

[fathom furnace]

what does this entail ?

[twin rampart]

hey

[marsh lantern]

you can enter premium giveaways

[twin rampart]

i reedemd steam 10 usd before 5 days and no key recieved

i talked to the support and no one responded to me since 5 days

did i get scammed on this one?

[marsh lantern]

wdym no key received? can't you see it on your email/inventory?

[twin rampart]

i see this

and when i check the inventory the app crushes when i click on the key

[marsh lantern]

hm, given that we're on weekend, i would wait a few more days until they answer to your ticket

[twin rampart]

How many days?

[marsh lantern]

not too many now, but we're on weekend

[twin rampart]

its not sunday mate😅

[marsh lantern]

it is in my country, wait a few days now. i'm guessing it won't take long

[twin rampart]

5 more days are too long mate

Not fore you.... but for me its like forever

i really hate that

but thanks for respond

[marsh lantern]

i understand, i'd be frustrated. did you receive an email saying "we've received your ticket"?

when you sent it

[twin rampart]

yeah i received that automail

[marsh lantern]

good, then they have your ticket. i guess they won't take long now to answer

good luck 🙂

[junior rover]

do we know when will they fix the bug with the amazon cards (esp) of 5eu?

[marsh lantern]

probably when it's back on stock again

but no eta

[junior rover]

alright, but how do we know that it is back on stock ? if its on stock all the time apparently

cause ive seen this card on stock for like 10days and today that i wanted to buy its bugged, so maybe it has been bugged for 10 days or more

[marsh lantern]

i've seen it for less than 10 days, but there's no eta when this is going to get fixed

probably when it comes back on stock and runs out of it

[junior rover]

i do cause i enter 4 times each d ay to see if i can get the val points card. But for real, they need to fix this fast, ppl subscribe to buff to buy this card for 'only premium' and then it doesnt work, it feels like im getting scammed....

[upper viper]

how connect buff with Discord?

[wary barn]

i need support

the buff mobiles is broke and awful, idk why each time i open the app always the first reel open automatically even when lock phone it still playing. Only can fix it when quitting buff but if i quit buff i dont receive pointsbruh FIX THAT ASAP IT MAKES ME CRAZY

[marsh lantern]

already reported to devs

[wary barn]

so suffer until devs do smth?

[mystic bison]

My account frozen, can someone help?

[marsh lantern]

#open-a-ticket

[mystic bison]

thx

[inner cedar]

the val cards sell out so quick

god dam

[sour nexus]

Steam card not put in Stock ?!

it not showed up with games it just said out of stock just now ?!

[manic seal]

people got them

and got out of stock

[vivid oar]

just watched an ad after waking up and it says ad reward limit reached :/ (i am watching ad for the first time still)

[west quiver]

GG @vivid oar, you just advanced to level 1!

[sour nexus]

in 1 sec !!

nah i dont think so

[reef citrus]

are there csgo skins for buffpoints?

[manic seal]

the ad service is in beta, so for now i think it just give 1 point

[manic seal]

more

10 or 15 seconds

[sour nexus]

nah iam sure its not stock for 1 sec

[west quiver]

GG @sour nexus, you just advanced to level 1!

[manic seal]

nope, but you can use steam cards

[reef citrus]

oh ok

[manic seal]

when i claim i take like 10 seconds to claim it

[vivid oar]

yeah it just gives 1 point per ad but i didnt even get 1 it shows ad reward limit reached when i havent even watched any

[reef citrus]

whats the best i can get with 1032 buff points?

[manic seal]

ads is in beta

so probaby is that

[slate belfry]

do you mean the bonus screen?

[vivid oar]

nope the ad reward

[slate belfry]

ooh

ok

[sour nexus]

dude i keep refreshing

its not put in the stock

[manic seal]

its out of stock rn

wait for a restock

[sour nexus]

24H

[slate belfry]

@sour nexus

@sour nexus I noticed that it usually appears in stock from 00:00; 00:30; ...

[cloud solar]

The reason for not downloading a pubg item, what is the store renewal date?

[slate belfry]

it does not have a fixed date

[cloud solar]

pubg mobile is it renewed

؟؟

[slate belfry]

Pubg mobile is not supported as far as I know.
and you can see all the games supported on the desktop here: https://www.overwolf.com/supported-games/

@cloud solar As far as I know, as mobile games is only supported: Clash of Clans; Clash Royale; Brawl Stars

[cloud solar]

always OUT OFF STOCK

[manic seal]

wait for a restock

[cloud solar]

Not renewed for a while

[manic seal]

they restock it daily as far i know

[cloud solar]

You don't always renew like this

[solemn light]

Hey I'm playing R6 and it keeps giving me this screen after matches. How can I fix this?

[manic seal]

r6 is down in buff. I hear that they will do an update about the game in some weeks

[solemn light]

[void ledge]

when wil they fix teh free premium elite from abttlepass?

[charred crane]

so I have been waiting since december 16th to get even an email for any shipping details

[manic seal]

check spam

[charred crane]

outlook doesn't have a spam folder

[manic seal]

it does

below of inbox

well it has another name

but its the same thing

[charred crane]

yeah nothin

no emails from buff

last thing I got from an email was this

no shipping info was asked of me

that was on the 16th of december.

[manic seal]

nothing in spam then?

[charred crane]

nope

[manic seal]

since thats in inbox

k

send a ticket #open-a-ticket

[charred crane]

I sent one

[west quiver]

GG @charred crane, you just advanced to level 2!

[charred crane]

thanks for help

[manic seal]

yw

[fathom furnace]

do i need tickets or is it free to enter

[left flint]

You should’ve just got Amazon gc and bought it for all that

[charred crane]

lmao

I would'a thought I owuld have gotten it by now tho

[quick dagger]

clash of clan is down now may I ask?

[wary barn]

buff is getting crashed lol, how many time should i reinstall to dont have this bug lol

how can i open a ticket

[cloud ridge]

Is there a daily limit to how much you earn from minigames?

[dim kayak]

https://gyazo.com/e7600551df7c6b44c236d0de7d7a00c5 why does it say I got 594 buff but I cant see myself at the leaderboard

[spare fog]

is it a right game?

[tall mica]

I have $10 Steam credit got from Mythical Present Box but it is not redeemable in India. Is there anyway I can exchange it with BUFF POINTS

[hidden stream]

50 points a day limit iirc

[west quiver]

GG @hidden stream, you just advanced to level 1!

[vale marsh]

It says I completed the Purchase Lucifer challenge, but it didn't reward me the 400 BUFF points. Is it a bug, or do I need to wait for a certain amount of time?

[rotund spindle]

i am having a problem in buying stuff from market

whenever i put verification code and enter after that item didnt get purchased and show there is an error

[crystal patio]

buff is not working with my R6

[graceful musk]

help

i won matches as terrorist but didnt count

why

[marsh lantern]

it’s free

[marsh lantern]

what bug?

[marsh lantern]

you probably got 594 in 14 days, not 7 days

[marsh lantern]

i don’t think so, but you can always send a ticket

[marsh lantern]

click on check tasks status

[marsh lantern]

what error?

[marsh lantern]

r6 is down on buff atm

[marsh lantern]

do you play in fullscreen?

[quick dagger]

is clash of clan down? when I open the mobile app, I can't get my reward

[graceful musk]

yes

you the kill count is working

but win is not?

[marsh lantern]

api might be down

[marsh lantern]

try playing in borderless window

[graceful musk]

soo many stupid issue

go schedule maintenance and fix it

that is not my problem bo

bro

fix it

[warped fiber]

I just got premium elite from the battle pass what can I do with that

[west quiver]

GG @warped fiber, you just advanced to level 2!

[warped fiber]

Free battle pass btw

[covert flare]

help my account is showing frozen though i made an overwolf account today and tried signed in

[marsh lantern]

you have every elite benefit except the 200 points

[marsh lantern]

you won’t get free battlepass, tho

[marsh lantern]

#open-a-ticket

[warped fiber]

And what does that

[brave elm]

after last update kaspersky started giving warning

[marsh lantern]

if you go to the app and click “become premium” you’ll see all the benefits

[marsh lantern]

probably a false warning, i would create an exception

[charred crane]

Do all games give the same amount of XP for the pass

[marsh lantern]

that’s unknown, just play and have fun!

[brave elm]

those related to bright data

[marsh lantern]

as i’ve read, it’s perfectly safe, it’s a false warning

[brave elm]

i can't open it again when i suggest deleting the problem

[foggy dew]

My account is blocked, how can I get it back?

[marsh lantern]

you can create an exception for buff

[marsh lantern]

#open-a-ticket

[foggy dew]

and how long do they take to respond

[marsh lantern]

a few days

[cloud ridge]

Why can't i earn more points from minigames? I've only earned 5 and it stopped giving me more points when i play minigames

[marsh lantern]

you can only earn a maximum of 5 points per match and 30 points daily

even if you get 8, for example, in a match, you'll only earn 5

[cloud ridge]

No no i meant the minigames in the buff app on phones

Not the games

[marsh lantern]

yes, i was talking about that 🙂

let's say you play a match of space shooter and you get 8 points. you'll only get 5 points as a maximum

you won't get more per match

and there's a limit of 30 points daily

[cloud ridge]

So if i earn 5 points on space shooter then i could still earn from the 2 other minigames?

Im rotting my braincells

[marsh lantern]

you can earn a maximum of 30 points daily, no matter the game

and a maximum of 5 points per match

[cloud ridge]

Makes sense now

[west quiver]

GG @cloud ridge, you just advanced to level 1!

[cloud ridge]

Bru why can't you just dm me and say that

[warped fiber]

And for how long do I have that

[marsh lantern]

if you use the premium elite given in the battlepass, that lasts 72 hours

if you reach level 100, that lasts 30 days

[warped fiber]

Oke thnx

[half sundial]

what time does the market reset?

[marsh lantern]

#when_is_next_restock

[half sundial]

oh thanks

[rancid relic]

My fortnite games aren't tracking

And i have overlay on and i have no other plugins

[marsh lantern]

fortnite is unstable atm, so that can cause problems tracking. do you see a pop-up window at the beginning/end of the game?

[rancid relic]

No i don't see any screen

[marsh lantern]

try this: close overwolf on your task manager, close the game, open overwolf again, open the game, see if buff opens automatically. if it does, try playing another match

[rancid relic]

It worked thank you so much

[tough python]

Some1 help
I got that 3 day prem of pass and when i activated yesterday it says it's been used on the same day when i got it

I didn't actuvate it on that day yet it shows like dat

[marsh lantern]

that's normal

[tough python]

That day was Jan 2

[tough python]

Then has it activated?

[marsh lantern]

it says that to every item received during some days where the bp was bugged

[tough python]

I cannot disable the strt game screen

[marsh lantern]

did you activate it today?

[tough python]

Yeah

Yesterday night

[marsh lantern]

do you appear as premium?

[tough python]

Nope

[marsh lantern]

try restarting overwolf

[tough python]

Did

No signs

[fluid lotus]

Hello everyone, is this the right channel for an official complaint ? is there someone from buff staff i could talk to ?

[west quiver]

GG @fluid lotus, you just advanced to level 1!

[marsh lantern]

do you still appear as regular? you can check that below your profile pic on the app

[marsh lantern]

what's it about?

[tough python]

Okayy wait

[fluid lotus]

premium scam

imo

[marsh lantern]

did you got trouble with your premium?

[fluid lotus]

If there are never any codes available (the reason is irrelevant to a paying customer) then its stealing

taking premium payment for nothing in return

sure can save a turtle

did it once

[marsh lantern]

that's not true. you get bonus points, no ads, montly buffs, special prices for items. thing is, there's a lot of demand for items rn on the market, so you have to be quick to try to buy them. check #870329411986149536

and, if you're not happy with premium plan, you can always use the app for free and redeem items for regular users too

[fluid lotus]

The demand is irrelevant i PAY therefore they should make sure products are always available not expect us to stare at the app 24/7 what a rediculous statement. The buffs and everything premium offers and lets not lie here, is for the extra buff points. So when there is hardly anything available its at best poor business

Imagine i own a store sell you a VIP membership but all benefits are available to 0,1 % cause im cheap and dont make sure i have products

Seriously this is lawsuit level stuff

[marsh lantern]

there's a limited amount of gift cards and restock depends on the supplier, but you do have items only for premium users. just keep an eye on the market and be quick to buy them. if you're not happy with paying premium, you also can use the app entirely for free. but please, take this issue to #off-topic-english so we don't flood the support channel

[tough python]

Hey sry that's prem mb thank you

[fluid lotus]

typical cooperate replies be quick LMAO cant even update the client in time things appear to be in stock. Nah its bs anyway you look at it LIMITED AMOUNT is your problem not mine as someone who pays. Dont sell premium if its not doing anything. There always use to be stock, so its obvious you guys arent just buying enough while making profit of peoples premium. You should make a public apology and stop charging until you stop behaving like scammers

[warped fiber]

I got a message on instagram from buff that I have 30 buff points bonus but is that real? If yes where can I claim that

[fluid lotus]

nothing in stock anyway you can save a turtle

[marsh lantern]

wouldn't it be 30% bonus points on valorant and lol?

[peak coyote]

Has the marketplace ever refreshed?

[marsh lantern]

as i said, if you don't have any question, please go to #off-topic-english, but don't flood this channel

[marsh lantern]

#when_is_next_restock

[warped fiber]

Idk but I got a message from buff on insta idk if it’s real and where I can claim it

If it’s real

[marsh lantern]

send ss

[warped fiber]

I send you private

[peak coyote]

Now I realized that the items are available only in the morning.

[sonic snow]

Do the buff points count for events on lol? (urf, arurf e.t.c )

[marsh lantern]

nope, you won't get points if you play temporal game modes

you get xp for the battlepass tho, if you play arurf

[sonic snow]

Privileges

[peak coyote]

What does raffle tickets do?

[slate belfry]

this?

[peak coyote]

Yes

[slate belfry]

with these tickets you can participate in raffles

[peak coyote]

Thanks!

[digital falcon]

hi,i want to ask about if there will be any ea play 20$ gift card available ?

[marsh lantern]

no info, read #when_is_next_restock #870329411986149536

[digital falcon]

y but the thing is they took long time to restock again

[marsh lantern]

that depends on the supplier

[digital falcon]

y anyways

[graceful musk]

to run buff do i really need run 3 programs? curseforge and wolf then buff?

its eating my almost 40% of ram

[marsh lantern]

you only need to have buff open. overwolf will run automatically, given that it's necessary for buff

[graceful musk]

then explain this

wolf,curforge and buff?

LOLS

[marsh lantern]

if you open your task manager, you should see only overwolf open. if you click to see the sub-processes, you'll see buff there

[manic seal]

You are free to close curseforge, no needed to use buff

[graceful musk]

lol what r u talking about?

[manic seal]

?

To use buff you only need buff and overwolf

No need of curseforge

Buff doesnt use it

[graceful musk]

then why i close curseforge

buff and wolf also close

[manic seal]

If you close curseforge buff and overwolf shouldnt close i believe

[slate belfry]

🤨

[graceful musk]

nah its still close all program

if i close my curgeforge buff and wolf also close

[manic seal]

Mm weird

[half sundial]

delete curseforge

[graceful musk]

yeh

[graceful musk]

cant i use in another app

[half sundial]

it was a joke and i provide no help in this conversation

[west quiver]

GG @half sundial, you just advanced to level 1!

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

You can do these

[near kettle]

where to contact support about frozen account?

[marsh lantern]

#open-a-ticket

[graceful musk]

win still not count again

i play windowed

and also the another game is window fullscreen

but same result?

fix this how many times to i need to chat here?

may last mission recently before reset didnt count

and now it didnt count again

i already play casual twice as CA and win but still not count?

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000190335-important-update-cs-go-trusted-mode

check that

[graceful musk]

lol even i do that its not gonna work

why? my kill counts can track but not my win?

[glacial kestrel]

Hi, I got a Steam Europe gift card yesterday. Now when I try to enter the code, it enters a site that does not come up and the page is white, what is the problem?

[manic seal]

send me the link on my dms

[civic fractal]

What does this mean

for valorant

Get 7 headshots in the whole game or one round?

[half sundial]

whole game

[civic fractal]

And win 5 games or 5 rounds

[half sundial]

cause like

[civic fractal]

k

thx

does buff work in uae

[civic fractal]

like in the middle east basicly

[half sundial]

oh

yea

works anywhere

[civic fractal]

ok

[half sundial]

just cant buy everything tho

[civic fractal]

so can i buy free gift cards with buff points

cause i am rgular

*regular

[half sundial]

yes

just check if its global tho

or if your country

cause certain gift cards can only be used at certain countries

[marsh lantern]

afaik is 7 kills with headshots in 1 match

[civic fractal]

1 match means 1 game right

[marsh lantern]

yep

[civic fractal]

For valorant

K

Can I get giftcard free for val in uae

Being regular

[marsh lantern]

yes, but what server do you play in?

[civic fractal]

Does anyone know?

Bahrain server

[warm loom]

i think yes

[marsh lantern]

yes, if you play in bahrain server you can buy global RP card (it can be used to redeem VP) and redeem it in valorant

[civic fractal]

Bahrain is eu

K

Why can't I see the global rp card

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Staff)

[karmic plover]

why buff always don't track my games

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[karmic plover]

no i've tried

[charred solar]

I have $10 steam gift card but steam not accepting the card, why?

[marsh lantern]

what game then?

[marsh lantern]

where are you from?

[charred solar]

India

[marsh lantern]

it's stated in the item's description

steam's policy, nothing that buff can do

[charred solar]

Is there anyway I can redeem?

[marsh lantern]

no if you live in india

[karmic plover]

all games : rocket league , fall guys , splitgate

[marsh lantern]

you can always try contacting steam support

[marsh lantern]

do you see a pop-up window at the beginning/end of the game?

[karmic plover]

at the end

[charred solar]

What if I use vpn?

[karmic plover]

buff don't track the game

[marsh lantern]

and does it say you've won points?

[karmic plover]

no

[marsh lantern]

i don't know if that's against steam policy, it'd be best if you contacted them

[marsh lantern]

what does it say?

[karmic plover]

.

buff don't track the game

[west quiver]

GG @karmic plover, you just advanced to level 2!

[marsh lantern]

please, send ss of this

[marsh lantern]

if you restart overwolf, does it keep saying that buff didn't detect any game?

[karmic plover]

yes

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

try that

[gusty pier]

why is my account frozen?

[marsh lantern]

#open-a-ticket

[gusty pier]

whats this

[marsh lantern]

you have to open a ticket

given that your account is frozen

[gusty pier]

how do i do that

[marsh lantern]

follow the steps here -> #open-a-ticket

[gusty pier]

done

[marsh lantern]

now wait a few days until they answer you

[low dagger]

I finnaly got one

[marsh lantern]

you can post it on #1005847190385729706 ! 😄

congrats 🙂

[civic fractal]

Is this regular?

[high cobalt]

hello.
i just played genshin for 3 hours and i got the coins but no xp for the battle pass
is this normal...?

[west quiver]

GG @high cobalt, you just advanced to level 1!

[high cobalt]

yesterday i played 1 hour of genshin and no xp too...

[rustic cypress]

ok so if anyone wants to unfreeze their account you need to go to this https://docs.google.com/forms/d/e/1FAIpQLSf5ERAyDXjeUQXM59NtR_N4irb1qq6hfOsZUIJMsJwEo11sQg/viewform

[west quiver]

GG @rustic cypress, you just advanced to level 2!

[rustic cypress]

Honestly its a waste of time to go open a ticket

only for them to refer you back to this

and they dont even have this linked

[last cliff]

Is there any Turkish in the support team, I had a problem

[rustic cypress]

garbage mechanics

pin the doc somewhere mods

[high cobalt]

Tbh happens the same to me. I send a ticket and they tell me to come here...and sometimes here they say "send a ticket" 😀

[civic fractal]

Why can't I see free valorant gift cards for buff points

it doesn't show me the gift cards for valorant

does anyone know why

there is only the premium one

but I don't want to be premium i want regular

global

please help me someone

[last cliff]

I can't get Valorant points I have too many buff points and stocks appear to be available but I'm getting an error

[idle vault]

What is required (note that these are tasks for Full Guys) ؟

[marsh lantern]

mmm if you play several hours there’s a bug that gives you 0xp

try restarting the game every now and then

[marsh lantern]

out of stock

[marsh lantern]

probably a visual bug and it’s already out of stock

check #870329411986149536

[high cobalt]

AHHHH. So we need to play the games but we get punished if we play to many time i see...but well...i have no other option then. Thank you

[marsh lantern]

wdym?

[marsh lantern]

not punished, it’s a bug

just restart the game every now and then, check if you get the xp

[idle vault]

arab ? t3al private اشرحلك احسن

[marsh lantern]

english, please

[deep gazelle]

my acc is frozen what should i do?

[idle vault]

I don't know how to explain my problem to you in English

[marsh lantern]

#open-a-ticket

[native berry]

Is clash of clash offline on buff

[marsh lantern]

i don’t speak arab, but maybe try with google translator and i’ll try to help as much as possible 🙂

[marsh lantern]

api might be down

[deep gazelle]

i created aticket

[marsh lantern]

now wait a few days until they answer

[deep gazelle]

ty

[limber urchin]

guys where did the 10$ global buff points from the marketplace go?

its no longer there 😦

[civic fractal]

I won a match and buff didn't record it for my valorant unrated game

Ikr I am looking for it as well

Pls help

[wind tiger]

I have white site on home page in android BUFF app. Do you know how to fix it? Reinstall dont work.

[west quiver]

GG @low dagger, you just advanced to level 3!

[low dagger]

What i am trying to use my card

Here showing card is invaild

[low dagger]

?

Help

@marsh lantern

Why?

@simple path ? Bro showing code is invaild

Where is the mod helper??

Wtf is this

@manic seal

Bro

Is this scam

[smoky pendant]

punit#8261 was muted

[crystal patio]

not scam no

u just cant read

[simple path]

You're trying to redeem it on amazon.in, we don't offer amazon.in cards in the market

And you were muted because you broke the rules from #info-and-rules

[vagrant patrol]

My marketplace is always empty i just have the buff saving the environment stuff nothing else

[civic fractal]

Help me

Buff not recording my win in valorant

Help pls

And where is the global stock in buff

For valorant can't see it

Is this a scam or what

Been legit using buff for 2 days

[marsh lantern]

out of stock

[marsh lantern]

did you see a window pop-up at the beginning/end of the match?

also go to your profile -> transactions and check if you won points

[civic fractal]

Nope

[marsh lantern]

now you can only see items redeemable in your region and global

api might be down atm

[marsh lantern]

check your transactions

[civic fractal]

Only spin

Not valorant

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[marsh lantern]

try this: close overwolf on your task manager, close the game, open overwolf again, open the game, see if buff opens automatically. if it does, try playing another match

[civic fractal]

ok

[sweet jolt]

why unstable

[marsh lantern]

it's unstable on overwolf and that can cause issues tracking #game-status

[sweet jolt]

what is overwolf and i downloaded fortnite from epic games launcher and epic games launcher from microsoft store

[civic fractal]

Buff not open

I opened val and buff not open

How will I know if buff opens

[marsh lantern]

overwolf is an app necessary to use buff. you have it installed on your computer. if a game is unstable/offline on overwolf, it will be on buff too

[marsh lantern]

you should see a window saying "play well and earn xp"

[civic fractal]

Nope

[west quiver]

GG @civic fractal, you just advanced to level 6!

[marsh lantern]

what windows version do you have?

[civic fractal]

11

[marsh lantern]

insider version?

[civic fractal]

What do u mean

[marsh lantern]

do you have windows 11 insider version?

[sweet jolt]

so i can still play fortnite but there will be some issues with buff

[west quiver]

GG @sweet jolt, you just advanced to level 1!

[marsh lantern]

yes, maybe tracking fails

[civic fractal]

Yes

Y

[marsh lantern]

it's unstable, not offline, so you might win points

[noble acorn]

WIN11 INSIDER PROGRAM

Overwolf does not officially support Windows 11 Insider program because it can cause you to get banned in some games (so far, there were confirmed cases of people getting banned in Warzone after using Overwolf, there could be more games where you can be affected but no one knows for sure).
If you still wish to use Overwolf on an Insider version of Windows 11 (we strongly advise against it though!) you can check out the following website, the instructions are at the bottom: https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal

Summoned by alii#3339 (Staff)

[marsh lantern]

that might be your issue

[sweet jolt]

alright thx genius guy

[civic fractal]

I don't have os though

[nocturne agate]

guys my account has been frozen, what should i do ?

[marsh lantern]

#open-a-ticket

[velvet schooner]

clash of clans no working

[marsh lantern]

api might be down atm

[velvet schooner]

:(

[ashen tiger]

how much vp is it

[civic fractal]

I don't have windows insider

Just found out

I have windows 11 though

Pls help

[marsh lantern]

i believe it's 200 rp, so maybe like 190vp, but not quite sure

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

try that then

[civic fractal]

I reinstalled overwolf

What to do now

[marsh lantern]

now check if your overlay is activated and try to play another match

[ancient dune]

hey guys, i'm having issues with logging in to my account, it says that its frozen

[marsh lantern]

i'd recommend you discard and reinstall buff again

[marsh lantern]

#open-a-ticket

[civic fractal]

Got overwolf open

what to do now pls help

[marsh lantern]

reinstall buff

[civic fractal]

ok

can i pls get link for buff

buff link

pls someone

help

[marsh lantern]

open overwolf and search for buff

you'll find it there and install it

[civic fractal]

installed buff now what to do

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alii#3339 (Staff)

[ancient dune]

Thanks

[civic fractal]

Buff opened when I open val

Thx a lot

[vernal zephyr]

7

[limber urchin]

guys where did the 10$ global valorat points from the marketplace go?
its no longer there 😦

[west quiver]

GG @limber urchin, you just advanced to level 1!

[marsh lantern]

out of stock

[acoustic flint]

I need help my gift card said invalid product code

[inland oar]

How to know my account nickname that i forgot?

[charred crane]

Hey, i'v been playing roblox this morning and havn't gotten XP, Is there something wrong?

[marsh lantern]

it appears on your settings

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by alii#3339 (Staff)

[carmine reef]

Did you turn it on? For my pc I turn it from Overwolf

[acoustic flint]

I want a refund or replacement for my gift card @eager snow@proud wasp sorry for tag.

[charred crane]

Oh turn it on via overwolf?

[west quiver]

GG @charred crane, you just advanced to level 2!

[carmine reef]

Ya

Just open it and the rest will happen

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

Buff has been on tho, unless you mean launch roblox through overwolf or smth

[carmine reef]

Nah

[charred crane]

Try to log in?

[carmine reef]

He doesnt have one

[charred crane]

Then he can create one

[carmine reef]

Yah

[marsh lantern]

click windows + R -> type "control panel" and search -> go to "programs" -> go to "change or uninstall a program" -> look buff and uninstall it

[marsh lantern]

no need for ping, what's the issue?

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[acoustic flint]

I have a problem with my gift card

[marsh lantern]

what problem?

[charred crane]

Oh do I need t enable the overlay?

[marsh lantern]

yep

[charred crane]

Sweet thanks!

[acoustic flint]

it says invalid, not for turkey

[marsh lantern]

what was the code for?

steam?

[acoustic flint]

steam

[carmine reef]

Hmmm

[west quiver]

GG @carmine reef, you just advanced to level 1!

[marsh lantern]

did you look at the description of the item on the shop?

[acoustic flint]

no

[acoustic flint]

I just bought it with excitement

[marsh lantern]

it clearly says it's not available for your region

it's steam policy

nothing that buff can do

[acoustic flint]

I see Does this mean it is not allowed for Turkey? never?

[marsh lantern]

if steam does not change their policy, you can't use it, no

you can always try contacting steam and see what you can do

[acoustic flint]

thx alii

[robust birch]

i didnt receive a certificate for my ordered product

[charred crane]

Hey

[marsh lantern]

wdym?

[marsh lantern]

check spam box

[robust birch]

empty

[smoky pendant]

POP4#5721 has been warned.

[marsh lantern]

hm, wait a few days. if not, you can always send a ticket #open-a-ticket

[charred crane]

Yes same happened to me a time ago

[civic fractal]

It is actually working ty

[charred crane]

i cant get my gift i got in instagram qna

Unninstall program

[civic fractal]

I got 2.2 points

[lunar matrix]

support for r6 still broken?

[west quiver]

GG @lunar matrix, you just advanced to level 2!

[civic fractal]

By playing val

[charred crane]

On programs and features

Then search buff

[marsh lantern]

it seems to be down, yes

[charred crane]

Right click and uninstall

[marsh lantern]

wdym?

[civic fractal]

Why isn't there a global gift card

[marsh lantern]

out of stock

[charred crane]

@charred crane for you

[civic fractal]

I can't see one

[charred crane]

Hmm

[civic fractal]

Did they remove it

[charred crane]

Then it is deleted

[marsh lantern]

uninstall a program

[civic fractal]

I can't see out of stock as well

[charred crane]

Click on overwolf and see how many apps it says

Don't do anything just click and see

when i click on claim gift - 30 buff it goes to a webpage D10x and then i direct to buff app the boom nothin i got@marsh lantern

[marsh lantern]

where did you get this gift?

then it must be already uninstalled

[charred crane]

@marsh lanterninsta qna

[lost sluice]

you should try asking steam support or find someone to trade with online

[marsh lantern]

you can now only see items redeemable in your region and global

[charred crane]

@marsh lantern Inatagram qna

[acoustic flint]

thx for info bro

[charred crane]

@marsh lantern instagram qna

[marsh lantern]

https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98

follow those steps

[marsh lantern]

no need for pinging twice pls

did you click on the link that it was sent to you?

[charred crane]

yep ok

@marsh lantern yes

[marsh lantern]

and what happened?

[charred crane]

@marsh lantern it took me to a webpage then directed to buff app and then nothing happened

[tall fox]

Hello the rainbow r6 challenges not working

[drifting furnace]

What is the buff bonus accumulation???

Is this one time

[limpid night]

Hello i cant buy an apex coins or steam cards its all of time is not available can some one help me

[marsh lantern]

i already asked about it

it seems to be like welcome points

[marsh lantern]

r6 is down on buff atm

[marsh lantern]

you get a bonus if you play games

[marsh lantern]

#when_is_next_restock #870329411986149536

[drifting furnace]

Is this going to be there everytime i play this game

Because this is the first time it appears

[marsh lantern]

i think it happens every game, i don't know if it's going to be like this forever

[drifting furnace]

And i am uses buff for almost 1year

[charred crane]

@marsh lantern then would i get it

[west quiver]

GG @charred crane, you just advanced to level 1!

[drifting furnace]

Its like mining

Going continuesly

As long as the game is on

[marsh lantern]

yes, you'll get the bonus once you close the game

and end your game session

not mining tho

just a bonus

[drifting furnace]

Hmm....gotta

[vocal silo]

Hello I am from turkey and I want buy this but I can't because buff program say me This item currently not avaible please help me

[marsh lantern]

probably a visual bug, appears on stock but it's not

[slate belfry]

@drifting furnace normally there are ads that you see, and you get buff points

[frigid lance]

Alii still endless challenge for phone don't work

[marsh lantern]

probably api is down

[frigid lance]

Okay bro i will wait

[fleet gyro]

I need help, the app says an error with my login

My account is currently frozen

[lost igloo]

hello

i need help

with my login for phone

i had earlier logged in with

my gmail id

and now when i re install it

there is no option

for login with google/gmail

#open-a-ticket

[marsh lantern]

#open-a-ticket

[marsh lantern]

you can log in with gmail

does it give any error?

[lost igloo]

i cant

[civic fractal]

In which mide of valorant do u earn more buff comp or unrated

[lost igloo]

i send ss

[marsh lantern]

that's unknown

just play and have fun!

[lost igloo]

in all modes

[civic fractal]

Ok

[lost igloo]

hence the saying

[civic fractal]

Same in all ?

[lost igloo]

just play and have fun!

u can get points from all game modes

[civic fractal]

K

Ok not dm though

[lost igloo]

i cant

there is no option to login with gmail

[civic fractal]

I checked no dm

[lost igloo]

bro just play

u will get them

[marsh lantern]

could you send ss?

[lost igloo]

and keep the app runing in back ground

[lost igloo]

only sign up has an option for g mail

[west quiver]

GG @lost igloo, you just advanced to level 1!

[civic fractal]

Is buff also for coc

[marsh lantern]

if you click "back"?

[lost igloo]

All supercell games

[marsh lantern]

yes, on phone

[lost igloo]

yup

sign up for gmail is there

but i areaady have a linked acount for google/gmail

[wraith mango]

bug

[lost igloo]

am in line bro
mind helping me

[carmine reef]

Huh

You played for 0.000001 seconds too long!

[lost igloo]

Ali

Can I speak with un dms

@marsh lantern

[civic fractal]

Where is the 10 dollar global one

the one for free

1500 buff points

not premium

[lost igloo]

Must be out of stock bro

[cedar token]

??

[manic seal]

out of stock

[lost igloo]

Help me micomico

[lost igloo]

Can't login on phone

[slate belfry]

?

[west quiver]

GG @slate belfry, you just advanced to level 8!

[cedar token]

0.01 to 8 kda

[west quiver]

GG @cedar token, you just advanced to level 3!

[cedar token]

?

is it normal

[lost igloo]

#open-a-ticket

[slate belfry]

is this after you closed the game or after a match?

[lost igloo]

I can't login on my phone

[cedar token]

after match

[slate belfry]

verify transactions

[manic seal]

put your mail and password

[lost igloo]

@manic seal pc

[manic seal]

?

read again

and please dont ping staff

[zealous idol]

so i cant link my account from buffpay to buff app even though its the same exact email?

[lost igloo]

Personal chat

I can't give my mail id

[manic seal]

https://mybuffpay.com/contact-us/

contact them

we dont handle buffpay stuff

[lost igloo]

I have sent u an ss on your personal chat as it has my mail id in it

[west quiver]

GG @lost igloo, you just advanced to level 2!

[slate belfry]

don't send them here, try logging in with them. I think that's what he was referring to. if it doesn't work, try to uninstall and install the app

[manic seal]

i dont answer in dms, only support chat

[lost igloo]

Done it

2 times

[manic seal]

try mail and password

[zealous idol]

where can i put my suggestion for being able to resize the buff app?

[lost igloo]

Done that to

[manic seal]

no need

[lost igloo]

It says null

[manic seal]

didnt work?

[manic seal]

send a ticket #open-a-ticket

[zealous idol]

why?

[lost igloo]

How to do that ?

[manic seal]

you should be able to see it completly and i think there is too many elements to make it smaller

[manic seal]

go to that channel and read

[slate belfry]

@lost igloo try to change the password with "Forgot Password?"

[zealous idol]

its not about seeing it clearly or not. but if you have a vertical monitor and it doesnt fit. then thats just bad

[lost igloo]

Done that too

After that with Corr pass

Null

Btw sent a ticket

[manic seal]

#bot-commands .suggest and suggest it. But i dont think they will do for too few people that will use it

[tranquil parrot]

So uhhh, i had one window first but now i magically have two of them LOL

[civic fractal]

Why isn't the global regular valorant gift cards in buff I can't see them

Even if they're not in stock I can't see it

[slate belfry]

it's a bug

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Staff)

[civic fractal]

Does anyone know why

How long will this take

[marsh lantern]

until they get back on stock

[civic fractal]

For buff to restock valorant regular gift cards

[marsh lantern]

#when_is_next_restock

[civic fractal]

1 week?

[marsh lantern]

no info, read #when_is_next_restock and #870329411986149536

[vital igloo]

my buff is not working

[marsh lantern]

what's the issue?

[slate belfry]

any info?

[vital igloo]

it just says buff with the icon

spining

[marsh lantern]

try restarting overwolf

[vital igloo]

ok

it still doesnt work

[marsh lantern]

can you log in?

[vital igloo]

i am loged in

[marsh lantern]

send ss of your issue pls

[vital igloo]

it says buff game

wats ss

[west quiver]

GG @vital igloo, you just advanced to level 1!

[marsh lantern]

screenshot

[vital igloo]

how idk how

[civic fractal]

Will it come this month or next month

Is there a way to put a reminder or something

[vital igloo]

how do take a screenshot

[marsh lantern]

windows + shift + s

[marsh lantern]

nope

you have to take a look at the market every now and then

the stock depends on the supplier

[vital igloo]

this is it

hey are you here

alii

[marsh lantern]

try using another network, like mobile data for example

[vital igloo]

what

[civic fractal]

How to use buff for coc

[vital igloo]

i dont use my phone

[civic fractal]

Ols someone help

[vital igloo]

network like internet

[marsh lantern]

yep

[marsh lantern]

you have to link your account with buff on the buff mobile app

[vital igloo]

it worked with the same internet

[civic fractal]

How exactly?

[calm shoal]

How to fix this ?

[vital igloo]

idk

[calm shoal]

I am opening my laptop after 1 year, and I am not able to sign in now BRUHV

[marsh lantern]

is it fixed?

[ocean laurel]

#open-a-ticket

[vital igloo]

no

[calm shoal]

ok

[marsh lantern]

i believe you have the instructions on the app

[calm shoal]

thanks

[marsh lantern]

probably frozen due to inactivity then

[calm shoal]

can i get it back? by contacting support?

[slate belfry]

yes

[marsh lantern]

yep, by sending a ticket

[slate belfry]

#open-a-ticket

[calm shoal]

alrigh

thanks

[vital igloo]

yes it is

ty

i need to earn more buff

[civic fractal]

Why not work

Coc connecting to buff not work

[marsh lantern]

api is probably down

[marsh lantern]

play more

the more you play, the more you earn

[vital igloo]

ik i am playing

[fleet prairie]

hom much does it take for someone to respond to a ticket, just a question

[marsh lantern]

a few days

[fleet prairie]

ok thx

[high cobalt]

is this bugged again...?

[rigid linden]

is this common? Idk what I could've done differently other than scanning the qr code and ordering food and paying it. I provided all that info in the ticket sooo....?

[rocky mountain]

Anyone know why whenever i try to open something I've purchased from buff store it crashes?

[frozen folio]

app store card, already bought, can't check the code.

Do i open a ticket on support or?

[slate belfry]

@frozen folio try to reopen app

[rocky mountain]

Exact same is happening with me

[manic seal]

check the code in mail

[marsh talon]

if i close this tab will i still getting buff coins?

[manic seal]

not by bonus, yes by normal matches

[marsh talon]

so i am keeping it

[slate belfry]

you have to stay with it on

[marsh talon]

ok

[wicked oak]

soo a dont gat replay from buff and openbucks can somwan help me a lost 1200 points

[manic seal]

if you sent a ticket wait for they answer

[wicked oak]

4 deais

sr 5 d

5 days waiting for a response from any side I can not do anything with these 5 $

[dapper stream]

my friend signed up using my link and i never got anything for him doing so i thought i was supposed to get some coins

[manic seal]

wait until they aswer

they takes some days to

[manic seal]

does it show in the app that he downloaded it?

the referees

[errant pilot]

Hello I want to ask support

[manic seal]

go ahead

[hidden wigeon]

lmao i think he forgot his question

[fathom furnace]

how do i enter then

[marsh lantern]

click on raffle -> click on "join now" on the raffle you want

and then select the quantity of tickets you want to use/buy

[fathom furnace]

wait i dont have any tickets and i didnt use any, so if its free when you have the elite im confused

[west quiver]

GG @fathom furnace, you just advanced to level 1!

[marsh lantern]

you can win free tickets in the battlepass, yes

if not, you can always buy them for buff points

[fathom furnace]

im talking about the elite status not the battle pass tho where it says" free premium monthly giveaway entry"

[marsh lantern]

oh, sorry, that means that you can enter premium giveaways when they're done

only premium users can participate in them

[feral hull]

some one know what happened to my acc?

[marsh lantern]

#open-a-ticket

click on that channel and follow those instructions to open a ticket

[civic sequoia]

Need help

[quick dagger]

Hi, can you please check clash of clan api? it doesn’t work for me to collect points

[marsh lantern]

what's up?

[marsh lantern]

it might be down

[quick dagger]

the clash of clan section is not showing up

[quick dagger]

do you think how long does it take to recover?

[marsh lantern]

no info, sorry

[civic sequoia]

Alright this has been going on for a while the app clearly says 3 coins but in the transactions tab i get almost to not even half of it

[fathom furnace]

ahh okay thanks

[feral hull]

What should I do next?

[charred crane]

hello

When i try login in to my account (after like 7 months or so) it says my account is frozen.....?????Can anyone explain??????

[marsh lantern]

if you click on claim, does it give the points to you?

[marsh lantern]

did you send the ticket?

[marsh lantern]

#open-a-ticket

probably frozen due to inactivity

[feral hull]

yes

[charred crane]

ok

thank you

[civic sequoia]

I do get the points but i dont get 3 i always get like half of it

[marsh lantern]

now wait a few days until they answer you

[charred crane]

i already made a ticket about 4 hours ago and still have not replied

[marsh lantern]

you must wait a few days

[charred crane]

oh

ok

[marsh lantern]

but does the "claim 3 buffs" always appear even if you click it?

[civic sequoia]

I dont understand the question, when i click claim 3 buffs it just give me like 1.50 and it goes away

[manic seal]

the question is if all the times that you click on claim in the endless challenges shows as 5 points

visually

[hushed wraith]

can i change my acc mail to another mail ?

[manic seal]

nope

[charred crane]

the buff app is stuck on loading but i can still earn buff points

anyone able to help?

[graceful musk]

help