support-en

[manic seal]

which game

out of stock

[magic perch]

Brawl stars api?

[weary elbow]

I think it stills down

[grave coral]

Rainbow Six Siege

[manic seal]

r6 is down in buff

[grave coral]

Temporarily or for ever?

[manic seal]

temp probably

[floral fossil]

doesnt this count as attacking the lvl 2 monster?

[manic seal]

what?

i do not understand your question

[floral fossil]

i had a challenge of downloading lords mobile and attacking a lvl 2 monster.

[manic seal]

a task?

[floral fossil]

yes

[manic seal]

tasks are external of buff

so we cant help with it

[floral fossil]

so it isn’t certain if ill be getting the points or not?

[manic seal]

you will get points when in the offerwall tab shows completed

[floral fossil]

offerwall tab?

[manic seal]

yes

[grave coral]

Ok. Thanks

[thorny gale]

it wont let me submit my play... i click on the video i want to submit but when i click the submit your play button it doesnt do anything

oh nevermind

[charred crane]

it say my accout have frozen due to suspicial activitis

but i didn have account

[weary elbow]

Send a ticket in #open-a-ticket

[scenic raven]

Why are there only 10 items in market place

there arent even $10 amazon cards anymore

[stoic ether]

Why did almost all offers from shop disaster?

The only 1 left from Valorant is fro premium and there used to be 3 of them

[marsh lantern]

you can only see now items available for redeem in your region

[marsh lantern]

out of stock

[marsh lantern]

what offers?

[scenic raven]

whats AP servers

[marsh lantern]

asia pacific

servers in red

[scenic raven]

than why is riot card in my store if i can use it

[marsh lantern]

riot limited those countries, not buff

technically it’s available in your region, but riot limited

[stoic ether]

There were 2 from valorant for 2000 and 2050 buff

[west quiver]

GG @stoic ether, you just advanced to level 1!

[marsh lantern]

so that’s why you can see it

[marsh lantern]

gift cards?

[stoic ether]

Yea I think

[marsh lantern]

out of stock

i know 10$ is out due to supplier issues atm

[stoic ether]

Will they be back?

[marsh lantern]

probably

[stoic ether]

Okey

[wind lark]

What api does overwolf use or buff

[west quiver]

GG @novel topaz, you just advanced to level 2!

[novel topaz]

how to fix this

[scenic raven]

fix what?

[novel topaz]

the out of stock i am now 3 month waiting

[scenic raven]

lmao they ahve been out of stock for hours not months

just bad timing

[novel topaz]

i am look at buff every 30 min

[scenic raven]

they sell out in like 30 seconds

[novel topaz]

ty

[scenic raven]

what item are u trying to get i can tell you when they restock

[topaz heron]

yo why i cant verify my brawl stars account on the android app

tried multiple times

[charred crane]

how i get valorant points with a no premium

[marsh lantern]

api is down

[marsh lantern]

checking the market

[charred crane]

premium only

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[marsh lantern]

you’ll see the card you want once is back on stock

[charred crane]

ok

thx

[topaz heron]

oh ty

[wraith jolt]

if i get premium elite from battle pass can i buy market items for premium price too?

[marsh lantern]

yes

[wraith jolt]

thx

[gloomy edge]

If i click login with google i comp;lete the steps hen i click launch app or even if the app is open i dont get logged in

[marsh lantern]

any error?

[gloomy edge]

no

it runs fine but i cant login

[marsh lantern]

try changing your default browser to edge

also even changing your network

[gloomy edge]

i deleted edge

[marsh lantern]

did you try to log in with email and password?

[gloomy edge]

i dont know what the email and pw is

cus ilogged with google

[marsh lantern]

try using another network then

[gloomy edge]

i tried wifi and ethernet both dont work

[marsh lantern]

could you change your browser?

and try with another one

[gloomy edge]

okay man

nope

[west quiver]

GG @gloomy edge, you just advanced to level 1!

[gloomy edge]

if i click go to the app its still on login screen

[pseudo hemlock]

what the reason in AP server cant use the gift card anymore

[marsh lantern]

i'd install edge and try with that browser

[marsh lantern]

ask riot that question

it's riot's decision that gc cannot be used in ap and brazil

[gloomy edge]

ok

[pseudo hemlock]

oh

[twin tulip]

Why is this processing ever sense 2022 ?

[marsh lantern]

a fix should come out by the end of this week

if you don't have it fixed by next week, send a ticket

[twin tulip]

Damn someone said that last week also

[last jungle]

Seeweyyyyyy

[twin tulip]

ok

[marsh lantern]

last week they said "a fix should come out by the end of next week"

now we're in that week

[last jungle]

Cristiano messi SIUUU

[novel wasp]

Hello

[west quiver]

GG @novel wasp, you just advanced to level 1!

[novel wasp]

I need help

[marsh lantern]

what's up?

[novel wasp]

I have buy premium elite from yesterday but nothing happened

[marsh lantern]

have you check on your desktop app if it says "premium"?

[novel wasp]

Yes

[marsh lantern]

hm, has 24hrs passed already?

[novel wasp]

12hrs

[twilit walrus]

buff ticket support is a literal troll 💀

[marsh lantern]

wait another 12, if it does not activate, send a ticket #open-a-ticket

this things can take 24hrs to activate

[novel wasp]

Ok

It can take 20 hrs or only 24 ?

[marsh lantern]

it can take 24hrs

[novel wasp]

Oh okay thanks

[tropic shore]

can anyone help ?

[marsh lantern]

#open-a-ticket

[tropic shore]

alr

[paper vine]

how long does buff normally take to reply to a ticket

[marsh lantern]

3-5 days

[wet summit]

2 months no games in shop please add some games in gamekey section

[marsh lantern]

games' keys are having supplier issues atm

[wet summit]

Any idea when will it get fixed

[marsh lantern]

no info

[wet summit]

Sad

[twin tulip]

I have a question for example lets say I activate 20% discount and another 5% discount will both discounts be used in the next purchase of gift card or what? how does this whole concept work?

Will it be 25% discount on my next buy?

[marsh lantern]

i believe this boosts/discounts merge if you use them

like you should have 25% discount

but i'm not quite sure

[twin tulip]

Dope thanks

[twin tulip]

Hopefully it works like that

So i will save the discounts for later then 🙂

[hallow fog]

hello what i need to do

[marsh lantern]

#open-a-ticket

[hallow fog]

ok

[analog stream]

I believe i can't see a 10 euro riot access code that i could buy and use but with new changes it is impossible. Are 10 euro Riot access code available or out of stock or they just disappeared?

[marsh lantern]

are you from europe?

[analog stream]

Yes

Poland

[marsh lantern]

then it's probably an api market issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[lyric spruce]

mmmm

[marsh lantern]

do not click on the link, it's a scam

[lyric spruce]

ban this man

[untold iron]

I saw that blade and soul was overpaid to gain xp buff but I gain 0 xp

[marsh lantern]

are you playing on fullscreen?

[untold iron]

nop

I also play warframe even if I don't put myself in fullscreen I don't have a problem

[pseudo hemlock]

is buff spin wheel supposed to be every 3 hrs not 2 hrs

[signal nacelle]

is buff dying?

only 5 items are there

[marsh lantern]

do you play in borderless window?

[untold iron]

yes now i switch

[marsh lantern]

i think that promo ended up already but the wheel is not 12hrs yet

[marsh lantern]

you can now only see items you can actually redeem in your region

[signal nacelle]

ohh

[pseudo hemlock]

its better at 3hrs and 2 hrs

dont change it buff

[signal nacelle]

but i cant redeen riot card in india/ap , lol

[pseudo hemlock]

i like it

[marsh lantern]

that's riot's decision

you can see that card because technically is for your region, but riot won't let you redeem it

[serene ginkgo]

Thats a good point actually, I'll see if devs are willing to improve region tags for items so users actually only see what they can buy instead of what region tags say

[ocean laurel]

brooo, only 8 items in store

[woven yoke]

Tf? This legit?

[ocean laurel]

scam

[woven yoke]

I c

[west quiver]

GG @woven yoke, you just advanced to level 1!

[reef heath]

is there roblox in buff

[frosty nest]

you can earn xp

but not coins

[reef heath]

like robux

can we get robux?

[charred crane]

Yes

[reef heath]

how to get it

pls tell me

[charred crane]

S

Just some of the itema

items*

[charred crane]

Like the other items

Earn points

Wait for restock

[reef heath]

how to earn points?

[charred crane]

And be fast enough

By completing challenges

[reef heath]

ohhh

thank u'

[charred crane]

Playing buff supported games

There is also a pass

That you earn xp for by playing overwolf supported games

[reef heath]

i just have roblox

[charred crane]

For roblox only xp

Not points

[reef heath]

how to get xp?

[charred crane]

.

Grand prize is premium for 30days for the free pass and for the premium one is 20$ gift card and pass for the next season

[charred crane]

You can check which games are overwolf supported in the app or just type it in google

[west quiver]

GG @charred crane, you just advanced to level 8!

[charred crane]

Hope I helped, bye

[reef heath]

thank you so much

bye

[wraith jolt]

does the bp premium give 200 monthly buff thing?

[frosty nest]

I doubt that

[topaz heron]

Why i cant still link brawl stars

[charred crane]

tried to log into buff today and got this error?

[marsh lantern]

api is down atm

[marsh lantern]

#open-a-ticket

[topaz heron]

Oh

Ty

[hollow owl]

Hey is vp available to India

[fickle anvil]

Nope

[twilit tundra]

okay this is bull why does say my premium elite has been used when it has been proccesing for the past week

[charred crane]

i put message thru the buff website is that the same thijng

[hexed halo]

when will buff items increase

[rigid star]

how do i like scroll down so i get to see the full view of the 'daily reward'

[dry bluff]

small the screen bro

[hexed halo]

when will buff items increase

[fickle anvil]

Small screen I guess

[manic seal]

Go to windows settings, display, scale to 100%

[twilit walrus]

Why is buff not replying

[west quiver]

GG @twilit walrus, you just advanced to level 4!

[twilit walrus]

wtf is this customer service

its been 2 weeks

[shadow wolf]

whats ur issue?

[fickle anvil]

There's only 5 support

Working on support*

[delicate hound]

I can't log into my account, it says "Your account has been frozen due to suspicious activity. Please contact support for any details."

[manic seal]

Send a ticket #open-a-ticket

[delicate hound]

#open-a-ticket I can't log into my account, it says "Your account has been frozen due to suspicious activity. Please contact support for any details."

[twilit walrus]

comon it has been 2 weeks

wht do i do

[frosty nest]

what's the problem

and what is your email provider

tell me what's after the @

[twilit walrus]

i want to change my gmail

can i send email in dm?@frosty nest

[fickle anvil]

I don't think you can

[twilit walrus]

i dont want them to see and spam

[sharp lotus]

The game i progressing is not loading anymore

[fickle anvil]

What's the game?

[sharp lotus]

Clash royal

[twilit walrus]

? why not

[fickle anvil]

People says you can't

[twilit walrus]

?

its my privacy

i cnt send email here

[fickle anvil]

Don't send it here :/

[twilit walrus]

thats why i sent them ticket

[marsh lantern]

api might be down

[torpid magnet]

spam

[fickle anvil]

Ping him

[tough python]

Does the prem of battle pass for 3 days expire without using it

[fickle anvil]

Prob no

[acoustic plank]

Hi, I'm having issues with Buff not counting my weekly challenges

[marsh lantern]

what game?

[acoustic plank]

I literally won 3 ranked matches and destroyed 10 opponents at least

[acoustic plank]

Rocket League

[fickle anvil]

Reset buff

[acoustic plank]

How?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alii#3339 (Normal User)

[fickle anvil]

From taskbar

[acoustic plank]

Thanks!

[fickle anvil]

@acoustic plank Did it work?

[acoustic plank]

Idk, I stopped playing rl for now

I will try later or tomorrow

[half lotus]

guys i want to know when are the valorant eu gift cards are gonna restock

[marsh lantern]

#when_is_next_restock

[ruby tide]

https://tenor.com/view/night-goodnight-my-love-gif-26540090

hy

@charred crane

[acoustic plank]

I didn't need to reopen the game, it showed me the rewards already

[half lotus]

its says i have no permission

[marsh lantern]

just read that channel

[half lotus]

ohh

ok does the 5$ valorant gift card work in eu?

[fickle anvil]

Ye

[marsh lantern]

you mean global gc or usa gc?

[half lotus]

its says global

[marsh lantern]

then yes it works

[half lotus]

ok then ty guys

[jagged bramble]

is it possible to buy it? 😮

[fickle anvil]

You need premium + to be super fast

[jagged bramble]

yea, but i never saw another thing than

[marsh lantern]

read #870329411986149536

[jagged bramble]

checked 17:30, was 7 hours ago -> refreshed and still 7 hours ago -> refreshed once again and last purchase: just now

XD

[marsh lantern]

then you weren't fast enough

because it seems that restock was at 17:30 then

[glacial shadow]

hi! i've got a question: if i activated the premium for 72 hours, does it count as premium to buy the stuff in the market?

[marsh lantern]

yes

[jagged bramble]

yes

[glacial shadow]

oh, so i must have been bugged 5 minutes ago

because i wanted to take the riot card, but it said i was not premium and couldn't

[jagged bramble]

unlucky timing, because stock is at xx:30 and some seconds, not xx:30:00

[glacial shadow]

i'll try to check every 30 minutes to see if i can get that 5$ :((

[west quiver]

GG @glacial shadow, you just advanced to level 1!

[manic seal]

it is, i check a internet gmt timing and at exactly xx:30:00 it restocks

[glacial shadow]

how does it work? i never bought from the market

[manic seal]

you click on the item, click on buy, you get a verification code, and then your put it in the app

after that if its still on stock you will get the item

[glacial shadow]

i'll never get it then T_T

i'm so slow at doing this things T_T

[spark vapor]

does buff has steam gift cards?

[worthy crow]

why in R6S don t track the games

[gaunt delta]

in minecraft i get buuff launching screeen but no reward is been tracked i played hypixel bedwars still it doenst work help me out

[round moss]

hey buff work for warzone 2.0 right?

[signal nacelle]

As a indian I can conform that buff in India region have no good stuff 😭

[signal nacelle]

Except roblox 😭

[round moss]

they may add in future till then grind

[signal nacelle]

Iam hoping that and still grinding

[manic seal]

yes

[signal nacelle]

Everyday iam afraid that will my grind go waste

[manic seal]

r6 is down on buff

[manic seal]

check #964252567699857448

[manic seal]

not yet

[main rune]

when will it go up?

uh

[manic seal]

no eta

[main rune]

owh

its been like 3months-

[keen swan]

Hello, when I get the post-game info card it says for example that I got 770 xp but when I check the reward track it says that I gained a mere 70 or 100 xp

is there a problem rn or...

[acoustic plank]

Hi, I'm having issues trying to verify my Clash Royale account on the mobile app of Buff.
How can I fix it?

[west quiver]

GG @acoustic plank, you just advanced to level 1!

[acoustic plank]

I get this every time I use the invitation link as asked

[manic seal]

it should give the right xp, try restarting overwolf and check if it updates

[manic seal]

cr api is down rn

[acoustic plank]

Oh ok, thanks

[keen swan]

I did and nothing happened, buff is on version 0.7.7.0

[ocean laurel]

I took a 15 buff point, and here i can't take 20

[acoustic plank]

Also brawl stars one?
Cause I keep getting the same error

[median seal]

omg im still on this server

are mobile ads back?

[weary elbow]

Yep

[fossil plank]

Hey I'm tryna log in after a while and it says my account is frozen

What do i do

[manic seal]

Mm weird

Happens on all games and all the times?

[manic seal]

Restart overwolf and try again, otherwise try later

[keen swan]

only tried it in val so far

oh and rl

and yes at all times

[manic seal]

Send a ticket #open-a-ticket

[manic seal]

Send a ticket #open-a-ticket with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[fast wharf]

My account get freeze i don't know why

[manic seal]

Send a ticket #open-a-ticket

[fossil plank]

Thanks

How do I know when it gets fixed

[manic seal]

When you can login again

[fossil plank]

Alr I'll try again tomorrow ig

Thanks

[paper stratus]

I have a question, I havent used Buff for some time.... Does ad watching on mobile no longer exist?

[weary elbow]

Nope

[paper stratus]

Thats a bummer, thx

[keen swan]

will do, ty

[delicate hound]

#open-a-ticket I can't log into my account, it says "Your account has been frozen due to suspicious activity. Please contact support for any details."

[fickle anvil]

Create a ticket :/

[sacred kraken]

i claim premium elite

but im still regular user

[lyric hedge]

try close overwolf

[serene ginkgo]

restart client

[sacred kraken]

aigth

fixed

thanks

[fringe pagoda]

Day #15 of account being frozen for no reason with no word from support

Big pog

[soft rapids]

is the 5 $ valorant cards always available for premium users only?

[obsidian garnet]

When is overwatch going to be tracked by buff again?

[west quiver]

GG @obsidian garnet, you just advanced to level 1!

[gritty sand]

Did they solved the processing problem ?

Or not yet

[forest bay]

hello.. why has my account been frozen when i havent even used it for a long time?

[sacred kraken]

yes fixed

[fickle anvil]

Create a ticket @fringe pagoda u 2

[fickle anvil]

When overwolf supports it

[fringe pagoda]

I did 🙂

[gritty sand]

so why im i still waiting for 12 days

[acoustic plank]

Oh ok... thanks

[manic seal]

nope

[fickle anvil]

Then wait few dayts

[fickle anvil]

Reply on the ticket

[fringe pagoda]

I've waited 15 days 🙂

[forest bay]

how?

[soft rapids]

when will it be available for normal users again?

[fickle anvil]

#open-a-ticket

[gritty sand]

Not talking ab tickets talking about processing premium problem

[fickle anvil]

Well it works for me

[fringe pagoda]

That constitutes more than " a few days"

[west quiver]

GG @fringe pagoda, you just advanced to level 2!

[astral sluice]

#open-a-ticket App doesn't measure Brawl Stars. I am playing it and i didnt get nothing for weeks.

[manic seal]

no info

#when_is_next_restock

read that

[soft rapids]

okay thank you

[fickle anvil]

API is down

[soft rapids]

from what i understood it becomes available to normalk users when its in stock and for premium ones when its available and unavailable?

[astral sluice]

I mean the BUFF mobile app

[manic seal]

for both when they are in stock

[soft rapids]

but its written that its premium only on the app. im confused

[west quiver]

GG @soft rapids, you just advanced to level 1!

[fringe pagoda]

So what am I just gonna have to wait an entire month for ANOTHER charge to be taken from my bank account before they finally fix it and scamming me of $15?

if they fix it?

[fickle anvil]

You can ask your bank to stop it tho

[tawny glacier]

the 10 dollar xbox giftcard is gone is this temporary

[manic seal]

there is 2 versions

the premium and the no premium

[soft rapids]

can i provide a screenshot? bec i can only see the premium one

[manic seal]

probably

[manic seal]

its out of stock

so it doesnt show on the market

[soft rapids]

i know that

this is what i mean. i know its out of stock but as you can see, its written that its premium only

[manic seal]

yes there is 2 versions

one premium and one for all the users

[soft rapids]

how can i find the one for all of us please?

[manic seal]

its out of stock
so it doesnt show on the market

[soft rapids]

oh so it will appear when its n stock

okay thank you 🙂

[manic seal]

yw

[tidal stream]

I dont know if this is the right channel to ask but is there anyone that can unfreeze my account?

[manic seal]

send a ticket #open-a-ticket

[tidal stream]

oh thank you!!

[neat pelican]

My mini games on my phone stopped giving me buff points

[timid abyss]

i wanted to add a clip on buff to partecipate in the valorant contest but i dont know how to do that, can anyone help me?

in order to be more specific, i made a clip with a third party app and i want to know how can i upload that on buff

[west quiver]

GG @timid abyss, you just advanced to level 2!

[tawny flicker]

why do I get fraud error for playing competitive in csgo?

[humble robin]

why account frozen?

any reason?

and how to unlock my account

cant sign in

[manic seal]

send a ticket #open-a-ticket

[manic seal]

do you play in full screen?

[humble robin]

yes

ticket sent 2 days ago?

[manic seal]

wait for answer

[humble robin]

Your request (55537) has been received and is being reviewed by our support staff.

oh its 5 days ago

[manic seal]

wait for answer

[humble robin]

still no answer

[daring isle]

I'm not getting XP points for playing Scum anymore, after buying the Season 2 pass

[manic seal]

do you see any pop up at the start and end of the match?

[humble robin]

ty very importand answer!

[manic seal]

yw

[daring isle]

Yes, it says I will be getting XP points and even after I close my game I get a pop up showing I've earned 0XP

[west quiver]

GG @daring isle, you just advanced to level 1!

[manic seal]

how long the game session was

[daring isle]

2-3 hours

on average

[manic seal]

mm

might you try to play a 30 min session

and see if its working

its known that xp bugs on long sessions

but shouldnt in the 3 hour sessions

[daring isle]

Done that as well

[manic seal]

and no xp?

[daring isle]

Nope

Only since I bought the Pass

[manic seal]

mm

try reinstalling

also did you claim all the prizes?

[daring isle]

up to lvl 28 yes

[manic seal]

i see

try reinstalling overwolf

[daring isle]

no stuck between 28 & 29

[pulsar bluff]

Hello there are no more games keys for buy is only for me this problem?

[daring isle]

Will try tomorrow night

[manic seal]

the global items are same for everyone

[pulsar bluff]

So there are no more game keys avaible?

[manic seal]

they are out of stock

wait for a restock

[pulsar bluff]

Yeah I think is almost 3 month and still no restock

So goodbye I am uninstaling this app

[manic seal]

take care

[neat pelican]

My mini games on my phone stopped giving me buff points

[west quiver]

GG @neat pelican, you just advanced to level 1!

[marsh lantern]

did you reach 30 points today?

[neat pelican]

No

[marsh lantern]

are you sure? if it suddenly stopped giving you points, seems like you reached the daily limit

[neat pelican]

I tried this morning and it didn’t give it to me at all

[marsh lantern]

android or ios?

[neat pelican]

Ios

[marsh lantern]

i'll check myself wait 1 minute

[marsh lantern]

you probably reached the daily limit then

[neat pelican]

Maybe but I only got 20 buff since yesterday

[obsidian garnet]

When is overwatch going to be tracked my overwolf again?

[marsh lantern]

no info, probably preparing ow2

[manic seal]

well that sounds a question for overwolf, not for buff

[tawny glacier]

also does buff highlights enabled lag the game for anyone else

because for me when i had it enabled i got constant frame drops

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by alii#3339 (Normal User)

[marsh lantern]

try that

[timid abyss]

i wanted to add a clip on buff to partecipate in the valorant contest but i dont know how to do that, can anyone help me?
in order to be more specific, i made a clip with a third party app and i want to know how can i upload that on buff

[marsh lantern]

you can't

it needs to be recorded with buff

[timid abyss]

oh no

i have lots of clip on medal

[charred crane]

Too bad

[timid abyss]

immo2 player, i could have got some prizes 😭

[fickle anvil]

Buff is better tbh

[charred crane]

Enable recording in the settings

And you can set it to auto capture so it will record the whole game for you

[fickle anvil]

It also auto record kills

[timid abyss]

wont it be too heavy for pc memory?

[fickle anvil]

It only takes 500 m for me

[charred crane]

You can set it to delete them automatically after a certain time

Like 24hrs

Or 48

Etc.

Is there some reason buff customer service isn't getting back to be? I've been trying to talk to them through email, Twitter and now phone for 3 weeks now and I've gotten nothing

[marsh lantern]

did you send a ticket 3 weeks ago?

[charred crane]

I sent a ticket, I emailed them directly, I messaged them on Twitter and just called them a few minutes ago. Nobody has reached out to me

[marsh lantern]

but when did you send the ticket?

[charred crane]

About 2 weeks ago

[marsh lantern]

also, you called them but it's like 9:30pm there

[marsh lantern]

did you receive any kind of answer?

[charred crane]

None.

The number I called is in California, it's 1140am there

[manic seal]

what was the ticket about

[charred crane]

I ordered something from them before the holidays and haven't gotten it

[manic seal]

did your points got reduced

[charred crane]

Yes

[manic seal]

the item is not on your inventory?

[charred crane]

It's in my inventory

[manic seal]

so whats the issue

[charred crane]

The issue is that it was one of the gaming mice, and it has yet to be delivered, and when I try reaching out on multiple platforms I get no response back.

[manic seal]

oh, was hardware

did you get a mail asking for address info?

[charred crane]

No I didn't

F

[manic seal]

did you check spam?

[charred crane]

I did yes

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

if the status is open, and the ticket was sent more than 2 weeks you can send another message there

[charred crane]

Cool, I'll try that thanks

[west quiver]

GG @charred crane, you just advanced to level 1!

[umbral agate]

can i have some help...
i requseted a ticket about 2 days about my problem and now one answers me

[marsh lantern]

an answer can take a few more days

[umbral agate]

more than 4 ?

anyway.. thx for help

[marsh lantern]

3-5

[umbral agate]

ok thx mate

[west quiver]

GG @umbral agate, you just advanced to level 1!

[mighty sandal]

When brawl start will be fix?

[modern field]

xp bar didn't update or ?

need time?

[marsh lantern]

wdym?

[marsh lantern]

it's external to buff, no eta

[modern field]

this

stycj at 1787

stuck *

[brittle ice]

why there is nothing in the market ?

[marsh lantern]

you can now see things that you can only redeem at your region

[native berry]

Items are removed from marketplace

[west quiver]

GG @native berry, you just advanced to level 1!

[marsh lantern]

you can now see things that you can only redeem at your region

and some things are out of stock too

[marsh lantern]

do you see the pop up window saying how much xp you've won?

[brittle ice]

really? so i can't redeem psn anyway?

i'm using it

[marsh lantern]

are you from usa?

[brittle ice]

nope, but my ps account is american

cuz there is no region in my country

[marsh lantern]

then you can't. you have to be in the us to buy it

[modern field]

+1 and maybe u can buy psn for a friends or something like this

[west quiver]

GG @modern field, you just advanced to level 2!

[brittle ice]

is that new rules ?

[marsh lantern]

it's something recent, yes

[modern field]

this it's a some ugly ideea

i think

[brittle ice]

idk why i can't? is there is wrong to buy psn cards from another region? lol

idk who is this man made this idea

[brittle ice]

so ugly

[modern field]

so u pay for a premium ... and get only 5-6 items on market now ?

[marsh lantern]

you get items for your region and global

[brittle ice]

yes, imagine this

[modern field]

i have only global items on market

[brittle ice]

i pay 8 $ every month for those 7 items

[modern field]

where are u from ?

[brittle ice]

Egypt

[west quiver]

GG @brittle ice, you just advanced to level 2!

[modern field]

identic

i have only global item [- eu]

and no more game keys ... i rlly collect the coins for a game

[marsh lantern]

#off-topic-english pls

[modern field]

Alii

u din't respound me

[modern field]

.

[marsh lantern]

i did

check below, i asked you a question

[modern field]

yes

i see it

i try reopen buff

[marsh lantern]

what game?

[sour bolt]

Why does it say that my account has been frozen?

[marsh lantern]

#open-a-ticket

[sour bolt]

can't find my answer there

[calm snow]

Hi Guys, i only have few things in my market, what can i do for it?

[manic seal]

how so?

[calm snow]

Help mee

[manic seal]

nothing, wait for restock

[manic seal]

nothing, wait for restock

[calm snow]

not waiting for restock

[sour bolt]

It says that my account has been frozen due to suspicious activity when i try to log in @manic seal

[calm snow]

theres only a few sort in my market

[sharp blaze]

When is system changing ? Some people did not get card for month and some people legit can buy for example 3 at same month lol.

[west quiver]

GG @sharp blaze, you just advanced to level 7!

[smoky pendant]

pGcAimHERE#0657 has been warned.

[manic seal]

#open-a-ticket

[sour bolt]

I can't do one

i mean i've sent one on the website

[marsh lantern]

you can now only see things that you can redeem in your region

[manic seal]

other are out of stock

[manic seal]

wait for the answer

[manic seal]

no info

[sharp blaze]

Maybe finally dm Noam or someone ?

[manic seal]

if they will change stuff

[calm snow]

they are gonna be back in? if they gonna be back,how much time?

[sharp blaze]

To info you for future updates

[manic seal]

they wont answer and its against the rules

[manic seal]

#when_is_next_restock

[calm snow]

Thanks!

[sharp blaze]

Why even on server in first place tho ?

[manic seal]

no info

[charred crane]

hello people

[cerulean idol]

The go to app button dose not work for me to sign in

[manic seal]

send ss

[cerulean idol]

this i had buff before

[lucid garnet]

Why ?

[manic seal]

what method are you using

[cerulean idol]

gmail

[manic seal]

there were bots on your match

[manic seal]

use email/password

[lucid garnet]

Where I need to put them ?

[manic seal]

?

on the login page

[lucid garnet]

I registered with gmail a long time ago

[manic seal]

use email/password, recover password first

[cerulean idol]

i can't

[manic seal]

recover password first

[cerulean idol]

i did that did not work

[manic seal]

any error?

[cerulean idol]

i used sign on with google when i first signed up

[manic seal]

yes use the mail and password that you recover

[cerulean idol]

i did. nothing

[manic seal]

any error?

[cerulean idol]

no

[charred crane]

my account says its frozen for some reason and i cant sign in

[manic seal]

what is happening when you click login with the mail and the recovered password?

[manic seal]

send a ticket #open-a-ticket

[cerulean idol]

everything button works but the recovery

[west quiver]

GG @cerulean idol, you just advanced to level 1!

[manic seal]

when you try to recover the password it doesnt do anything?

no message?

[cerulean idol]

yes

[manic seal]

of that a mail was sent

mmm

restart overwolf and try again

[cerulean idol]

no

[manic seal]

no?

[cerulean idol]

no

[manic seal]

mm i cant help much if you dont want to do it

[cerulean idol]

i have tried restarting my pc

[charred crane]

how long will it take for them to answer my ticket

[manic seal]

where are you from

[manic seal]

some days

[cerulean idol]

U.S

[manic seal]

try another network

[compact grail]

Why i cant find riot 1350 RP card in the shop

[marsh lantern]

out of stock

[compact grail]

The shop have a very small number of items

[compact grail]

No its not even there

[marsh lantern]

now you can only see items that you can redeem in your region only

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[compact grail]

I bought this 1350 RP card 3 times before

[west quiver]

GG @compact grail, you just advanced to level 1!

[marsh lantern]

this market change is recent

you'll see it once it's back on stock given that it's global

[compact grail]

Ok i will check at reatock time

Ty

Restock*

[marsh lantern]

by opening buff and play any of these games #game-status

variables are unknown, just play and have fun!

[regal lintel]

Hello i played multiple Hearthstone games but i got zero rewards and received this message

[proper brook]

hello I created an account a few months ago I think but I didn't use it and when I tried to log in it sent me this

[marsh lantern]

#open-a-ticket

[marsh lantern]

try restarting overwolf

[regal lintel]

ok thx for tip 🙂

[smoky pendant]

stazers#5481 has been warned.

[ocean laurel]

After each game you get some buff points, with premium you get more of those points. But you must play the games listed here #game-status

[novel wasp]

Hello

I need help please

I've been waiting form yesterday to get premium elite

But i haven't get it yet

[marsh lantern]

#open-a-ticket then

you've been waiting 24hrs

[novel wasp]

Yes

[novel wasp]

Already sent

[marsh lantern]

now wait for their answer

[novel wasp]

Okay

Thank you

[cobalt ibex]

Hey can anyone help me I have a question about buff gaming and I submitted a form to customer support but haven't heard back

[marsh lantern]

when did you send it?

[cobalt ibex]

Yesterday at 5:57pm

[marsh lantern]

wait a few days more

[cobalt ibex]

Ok thanks for your help

[frosty nest]

What was your question though

We might be able to answer

[proper brook]

I just realized I got an email a month ago saying my account wasn't used so it was going to be deactivated

[opaque smelt]

is brawl stars up now

is it still dead

[marsh lantern]

api seems to be down

[opaque smelt]

still?

when will you guys fix it

[marsh lantern]

ask supercell that

it's external to buff

[steep apex]

tracking in rainbow six siege doesnt work for well over 3 months, is it that hard to fix it?

[west quiver]

GG @steep apex, you just advanced to level 1!

[outer crater]

Are the 2nd screen bonus points coming back?

[rugged mirage]

I dont understand my challenge for valorant even when i tried looking it up

[marsh lantern]

what challenge?

[rugged mirage]

it says kill 10 Towers

what is a tower in valorant?

[marsh lantern]

i think you're looking at league of legends challenge

[rugged mirage]

oh

well that makes sense

its a weekly challenge thats prob why

[outer crater]

@marsh lantern

[rugged mirage]

how do i get the challenges to be for valorant

[outer crater]

im not getting them anymore

[marsh lantern]

don't ping me pls, i don't know about that. i'd answer if i knew

[marsh lantern]

do you have a second screen?

[outer crater]

no

[marsh lantern]

then you're not getting second screen points

[outer crater]

before it would work for the non challenge buff games.

[rugged mirage]

is there a way for my challenges to be only for valorant or no]

[marsh lantern]

wdym?

[marsh lantern]

an update came out weeks ago and i think that was fixed

[rugged mirage]

i dont play league of legends

why do i get challenges for games i dont have

[marsh lantern]

when you click challenges, at the right of your screen you see "games"

[outer crater]

so you need two screens now?

to get that

[marsh lantern]

you can pin your favorite games so they appear first

[sudden ermine]

whats with the marketplace ? is it bugged or smth ?

[marsh lantern]

you need two screens to get a bonus for the second screen

[rugged mirage]

oh it was bugged I had to click off and back on

[marsh lantern]

now you can only see items redeemable in your region

[rugged mirage]

ok thanks

[outer crater]

how does that even work?

[marsh lantern]

idk, i don't own a second screen

[rugged mirage]

I can get a bonus for having two screens? where do i collect that

I have two screens

[marsh lantern]

it should be given to you automatically

[sudden ermine]

oh so thats it ? no more valorant points for me ?

[marsh lantern]

where are you from?

[rugged mirage]

all i got was a 90 point startup bonus

[sudden ermine]

macedonia

[rugged mirage]

signup

from the site

[outer crater]

how long did you play?

[rugged mirage]

and welcome 100 points

[marsh lantern]

which server do you play in?

[sudden ermine]

eu

[rugged mirage]

just downloaded buff today havent played any games yet

[sudden ermine]

if thats what you mean

[rugged mirage]

how do i get to the overwolf settings?

[west quiver]

GG @rugged mirage, you just advanced to level 1!

[outer crater]

can you dm me when you play the game and see if its works or not.

[marsh lantern]

so you were able to redeem rp/vp codes, right?

[last igloo]

man..

[sudden ermine]

yeah some time ago

[rugged mirage]

i just downloaded buff today yall supposed to help me

[sudden ermine]

i even had premium for a while

[marsh lantern]

then you should be able to redeem global rp codes

[last igloo]

You ask a lot of questions at the same time man

If you want to get in overwolf settings then open overwolf and click the settings icon

If you want look the valorant challenges then go to challenges in BUFF and select Valorant

[sudden ermine]

i only see 7 offers no matter the filters

[rugged mirage]

listen im in here cus i got 2 brain cells

[marsh lantern]

out of stock

[sudden ermine]

no matter what filters i put, i dont see any other offer

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[sudden ermine]

i dont think its out of stock

[west quiver]

GG @sudden ermine, you just advanced to level 1!

[sudden ermine]

a week ago i could see 20+ offers

[marsh lantern]

i told you, you can now only see items redeemable in your region

that's why you see less items

[last igloo]

Yes but you can ask it correctly man , not spamming a different questions at time ..

[sudden ermine]

ive been checking the last 2 days from time to time and i still havent seen more offers

[rugged mirage]

ok my bad

[last igloo]

My answer helped you so ?

[marsh lantern]

you can now only see items redeemable in your region

[last igloo]

You can see the valorant challenges ?

[rugged mirage]

mhm alii had already helped but thanks anyways

[sudden ermine]

youve said that like 3 times now

and it still doesnt help

[marsh lantern]

it's the answer to your question!

and the message of the bot

10$ rp global is out of stock due to supplier issues atm

[sudden ermine]

at this point you are just saying i should uninstall buff bcz vp is not available in my region

[sudden ermine]

its always out of stock

[marsh lantern]

i literally told you that you can redeem global (and european)

[rugged mirage]

have to get there earlier

[marsh lantern]

#870329411986149536

[torpid elk]

where did the all gif cards go ?

what the....

[marsh lantern]

you can now only see items that you can redeem in your region

[torpid elk]

wheres the riot 10$ europe one ?

im ni europe i cant see it

in *

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[marsh lantern]

out of stock, you'll see it once is back on stock

[torpid elk]

aha okay

ty for help

and im glad they fixed the processing thing

atleast for me

[lost sluice]

so the 10 euro gift card is not showing because of some API problem AND they changed it to only see offers in your region?

[marsh lantern]

seems like it

[lost sluice]

cool

[last igloo]

Do someone have a problem with Apex tracking ?

[marsh lantern]

apex is offline

[last igloo]

oh yea

mb

didnt seen status games

[turbid holly]

still no update on brawl stars being compatible?

[marsh lantern]

api seems to be down

[turbid holly]

damn

[pine vigil]

How do I update billing?

[balmy mica]

i downloaded this for r6s and everytime i finish a game it says it couldnt find the game

[marsh lantern]

r6 is down on buff

[balmy mica]

oh

do you know when it will be back up

[lost sluice]

what is a buffbuddy?

[charred crane]

Whenever I launch the app The app is stuck offscreen what should I do?

[midnight wind]

Why is my shop literally empty? shouldnt amazon german gift cards be in my shop if its region based now? or riot games EU gift cards?

[worthy tundra]

ngl no way people aren't botting the shop how the hell does it run out of stock in 20 seconds lmao

[lucid cliff]

bruh like i tried to buy steam giftcard, it sent verivication code when i entered it it said item not available

[west quiver]

GG @lucid cliff, you just advanced to level 1!

[lucid cliff]

dis app buggin

[worthy tundra]

yeah same

it's happened 2 days in a row as well

[marsh lantern]

no info sorry

[manic seal]

send ss

[marsh lantern]

try restarting overwolf

[manic seal]

germany cards are out of stock probably

[marsh lantern]

someone was just faster

[woven escarp]

What time does the store renew?

[midnight wind]

@manic seal even if it's out of stock it should be "in my shop?" like the other ones showing that are out of stock

[west quiver]

GG @midnight wind, you just advanced to level 1!

[manic seal]

no necessary

[charred crane]

what type of screenshot would give the most information to maybe help?

[manic seal]

the screen that keep stuck

to understand

[hot haven]

is there any way to get buff coins fast?

[west quiver]

GG @hot haven, you just advanced to level 1!

[manic seal]

playing more

[charred crane]

I don't think there is a way to show a screenshot but it is stuck off screen, when I hover over it there is no windowed version that shows while hovering over it, and nothing happens when I click | is there anything you can suggest with that information?

[manic seal]

oh so its not open

its on your taskbar

[charred crane]

I see it on my taskbar and it is open but still can't use it

[worthy tundra]

no set timer but it seems to restock at 4:30 pm pst every day for me

[manic seal]

do a win+p and chose pc screen only

[charred crane]

wait when I did that something started happening that might help do you know how to record homepage desktop?

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

I did second screen only and it worked.

[worthy tundra]

if it's legitimately people buying them out then my god people are fast

[spare trail]

who do i contact for this?

[manic seal]

#open-a-ticket

[spare trail]

thats a good point thx

[warm condor]

i dont know why but i keeps saying it cant track my game so i havent been getting any buff points for the past month

ive tried switching games and it still persists , i usually do r6 , but even on apex it still happens

how do i fix it

[marsh lantern]

r6 is down on buff and apex is down on overwolf

[magic perch]

Brawl stars still down

[primal compass]

LOL said i got 5k XP, butgot only 500... for the third time i got x10 less

[warm condor]

bruh

[lean patrol]

I'm playing clash royal and it is not counting my progress after I collect first tire of weekly challenge. Please response.

[lost sluice]

guys, if I have 2 seasonal point boosts of 5% and I activate both of them, I get 10% boost, right?

also, if I have 10% season boost and 10% temporary point boost does that multiply and become 21% or add and make 20%

[stark sparrow]

what do i do if there are no codes on the gift cards

[weary elbow]

20%

[lost sluice]

okay thanks

[west quiver]

GG @lost sluice, you just advanced to level 1!

[manic seal]

send a ticket #open-a-ticket

[stark sparrow]

what do i do after the ticket does nothing?

[manic seal]

wym that does nothing

[stark sparrow]

ive opened multiple tickets that have resulted in no solution to this problem

[manic seal]

when did you open them

[stark sparrow]

11/12/2022

11 of dec

[manic seal]

did you get a mail asking for your buff mail?

[twilit walrus]

:/

[stark sparrow]

buff mail?

[manic seal]

yes

[stark sparrow]

what is buff mail?

[manic seal]

the mail that you use in buff

[stark sparrow]

my buff email?

[west quiver]

GG @stark sparrow, you just advanced to level 2!

[manic seal]

yes

[stark sparrow]

yes i did

[manic seal]

and you replied that mail?

[stark sparrow]

yesd

[manic seal]

you got any other answer after that

[green raft]

Anyone able to help me claim the 10$ for nintendo Eshop?

[stark sparrow]

and i have asked multiple times and they said they are still working on it and it will take a couple more days

[manic seal]

so if they say that you must wait them

i do not understand why you ask here, if they are working on it

[manic seal]

whats the trouble

[green raft]

Idk What to do after going to the link

[manic seal]

copy the code and paste it on the eshop

[stark sparrow]

because it has been a month when they have said it will take a couple of days and im confused why its taking so much longer than anticipated

[manic seal]

we dont handle that info nor tickets, so you must wait for them to solve it

[green raft]

It's what's in the " " after it says code right?

[manic seal]

mmm, i cant really tell

you can send a screenshot on my dms if you want

so i can help it better

[lean patrol]

@manic seal Please check my issue. Thanks.

[smoky pendant]

adsumit#3497 has been warned.

[manic seal]

cr api is down i believe

[lean patrol]

My other friend have same issue, but not at the same time, but after collecting first tire of weekly challenge.

[west quiver]

GG @lean patrol, you just advanced to level 3!

[manic seal]

does the endless count?

[lean patrol]

No

[manic seal]

the api must be down then

[lean patrol]

So api is down if you collect reward of the first tire of weekly challenge?

[manic seal]

you said that endless doesnt count, if endless doesnt count weekly shouldnt too

[lean patrol]

So it is punishment to collect first tire reward? So it means I shouldn't collect first tire reward of weekly challenge because it stop tracking.

[manic seal]

never said that

im talking about endless challenges

if the endless challenges doesnt count means that api its likely down

[lean patrol]

No. The endless is counting to my other friends and I warn them not to collect first tire of weekly challange.

[mint wraith]

why are these the only things available in the store?

[manic seal]

so the endless are counting

[mint wraith]

there used to be a lot more than these

[manic seal]

you see only items of your region and global

and some are out of stock and arent displayed on the market

[mint wraith]

ah

[lean patrol]

So the endless is counting unless you collect the first tire of weekly challenge.

Now I'm stuck\

[manic seal]

as i said, it shouldnt be like that, im asking to you. Is the endless challenges counting for you?

you said no then you said yes

so i cant understand the problem at all

can you clarify it

[lean patrol]

Yes counting for my other friends account.

But not mine.

[manic seal]

yes that is what i wanted to know

since i didnt understand you at all

so

you claim the weekly and the endless stopped counting

[lean patrol]

yes

[manic seal]

but your friends didnt claim weekly and the endless count

[lean patrol]

Correct

[manic seal]

ok now that i do understand the problem, i can analyze the problem, thanks

[lean patrol]

Thanks ♥

[manic seal]

it shouldnt work like that, so it might be a bug

i will report it

so they can check it

[lean patrol]

I appreciate it thank you Mico ♥

[manic seal]

yw

[wary lotus]

My brawl stars is not getting verified in buff what should I do?

[charred crane]

I activated my point boosts around 10 days ago, but its still in processing

can somebody help?

[open plank]

My account has been frozen asoon as i downloaded buff and tried logging in for suspicious behavior does anyone know why?

[manic seal]

its a global bug, should be working at the end of the week

[manic seal]

send a ticket #open-a-ticket

[candid relic]

Hi

How to level up fast in the buff pass

How to gain more exp?

[manic seal]

play more

[candid relic]

How more

I am playing 12hrs a day still getting

2-3k exp only

[manic seal]

the only way is playing