support-en

[proud wasp]

Y

[sturdy tundra]

y what

it my buff

it isnt opening

i dont have or kno one

[manic seal]

if you dont have questions about buff please go to #off-topic-english

[proud wasp]

this is what happens when the game crashes your pc and you start clicking on random stuff

[thorny sand]

hey does anyone know why Minecraft challenges don't work?

[manic seal]

read #964252567699857448

[slow frost]

Hi guys , when are we getting psn $ cards again?

[rigid shuttle]

when riot global or eu 10 euros cards will come back to the market?

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

#when_is_next_restock #870329411986149536

[livid cradle]

Is supercell api back up?

[manic seal]

nope

[analog stream]

again the same bug as before

[daring vortex]

hello buff isnt working on me

it stay like this

tried to End task for overwolf and buff..

didnt work

[grave wyvern]

yes, league work, hearthstone broke

[manic seal]

restart overwolf and check if it updates

[manic seal]

restart overwolf from the system tray

[manic seal]

hs must be broken by the new update

[shell timber]

guys

what do i do with my buff points?

give it to charity

[west quiver]

GG @shell timber, you just advanced to level 3!

[shell timber]

or save the buffs for later stuff

pls help

ahhhhhhh

[marsh lantern]

that's your choice, you can buy stuff on the marketplace

[shell timber]

yeah

but there arent any

STUFF

TUFF

BUFF

[shell timber]

but yeah, there arent any stuff, there are just charity stuff

do i wait for stuff?

[somber garden]

my account gets suspended for suspicious activity after asked it to be unfrozen for inactivity nice one 😄

[analog stream]

it did not

[manic seal]

send a ticket #open-a-ticket

[manic seal]

reinstall

[late crest]

Sorry about asking again but when is 1000 vp stock coming like 11 am 12 pm and ım lıvıng in canada

[analog stream]

even when buffs are loading?

[fickle anvil]

Can anyone see 10$ valo gift card?

[marsh lantern]

global?

[fickle anvil]

Both

[marsh lantern]

#when_is_next_restock

[marsh lantern]

global has supplier issues atm #974735189341249546

european seems fine

[marsh lantern]

read this #when_is_next_restock #870329411986149536

[fickle anvil]

What does brown mean/stand for?

[marsh lantern]

premium only

[warped hazel]

Any plans on adding Ow2 or WZ 2.0?

[west quiver]

GG @warped hazel, you just advanced to level 1!

[marsh lantern]

no eta for both

[fickle anvil]

They made it premium only??

[pastel spear]

can somebody tell me why do i have so little in the market

[marsh lantern]

#when_is_next_restock #870329411986149536

[pastel spear]

ok thanks

[iron ridge]

Can any1 help me link my brawl stars account to buff

[marsh lantern]

api seems to be down atm

[iron ridge]

I keep trying but it ain’t work

ah

Still

[lilac perch]

anyone know how to fix this? some text just doesnt load

win11

[marsh lantern]

restart overwolf

[iron ridge]

I done a survey that I seen from buff and I should of got 91 buff points but got nothing

[lilac perch]

fixed, ty!

[marsh lantern]

does it say "completed"?

[iron ridge]

Yh

[marsh lantern]

restart overwolf and see if your balance updates

[iron ridge]

Didn’t work

[west quiver]

GG @iron ridge, you just advanced to level 1!

[marsh lantern]

send ss where it says completed

[iron ridge]

Yh I just restarted and idk how to get to the screen

Like where is the survey but

Bit

Nvm got it

[marsh lantern]

did you check your transactions on buff app to see if those 91 points appear?

[iron ridge]

How do you see that

[scarlet trout]

what happned to val gift cards

?

[marsh lantern]

go to buff -> your profile -> transactions

[marsh lantern]

out of stock

[scarlet trout]

but i cantr even see them

i cant even see them

[iron ridge]

I haven’t got it

[scarlet trout]

i can only see the premium one

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[marsh lantern]

then #open-a-ticket

[scarlet trout]

ok

[iron ridge]

See by the name do I do my discord

[scarlet trout]

@marsh lantern do you work with buff or smt

[marsh lantern]

wdym?

[marsh lantern]

nope

[scarlet trout]

how u know so much and ur helping everyone

[iron ridge]

It says name do I do airflip#6192

[marsh lantern]

i think you can put any name

[marsh lantern]

i just like to help

[scarlet trout]

ok

[somber perch]

guys how to fix this ?

[marsh lantern]

#open-a-ticket

[somber perch]

huh

[peak wolf]

can anyone help me with buff not loading

[somber perch]

open an tickt

ok

[marsh lantern]

could you explain a little bit?

[peak wolf]

I try to open the app but it only loads

[marsh lantern]

do you get to log in?

[peak wolf]

no

[marsh lantern]

restart overwolf from the task manager

[peak wolf]

ok ill try

[somber perch]

guys

how to fix this

how to get my deleted account back

2 weeks aint done for me

[marsh lantern]

you have to send a ticket, i just told you

[somber perch]

how to get restore acces

[marsh lantern]

#open-a-ticket

[somber perch]

BRO

LIKE G

how to send ticket

br

[marsh lantern]

https://www.buff.game/contact-us/

[somber perch]

omg

it will take too long

[marsh lantern]

there

[peak wolf]

Still just stuck loading like this

[iron ridge]

How long do I have to wait like a day?

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

try that

[somber perch]

done

i did that

what now

[marsh lantern]

tickets take a few days to get an answer

[marsh lantern]

now wait a few days

[somber perch]

..

i couldve waited 2 weeks for an new acc

😡

[fair ivy]

i started minecraft and buff closed. Is this normal?

[marsh lantern]

hm, maybe try to create an exception on your antivirus to buff

and also read this #964252567699857448

[serene ginkgo]

did you make the request?

if not, mention that

@fickle anvil his issue was with a different site

[cursive stirrup]

How long does it usually take for email support to respond?

[marsh lantern]

a few days

[cursive stirrup]

Dang

[serene ginkgo]

depends on if your issue is a major issue or not too

generally payment issues get addressed sooner as well

from what I've seen anyway

If you give me your zendesk ticket ID I can help get it checked for you but thats it

[cursive stirrup]

I have an issue with a purchase I attempted to make twice when premium yearly was on sale and it still just kinda is sitting in my PayPal saying pending and no premium

[serene ginkgo]

hmm

where are you from?

[cursive stirrup]

Nothing has been taken out of my bank account though

US

[serene ginkgo]

weird

[cursive stirrup]

I didn’t have this issue when doing the wheel

[serene ginkgo]

assuming you have enough in the right bank account not sure why, if there's a transaction ID or any identifier then we can try check it on our end

put it in the ticket please haha

I am going to forget you sent this in like an hour because am going to sleep soon

[cursive stirrup]

Ah

[west quiver]

GG @cursive stirrup, you just advanced to level 1!

[cursive stirrup]

Alright

I already did that lmao, I’ll send over the transaction IDs in the email note thing

[marsh lantern]

#open-a-ticket

[lean patrol]

Why?

[void juniper]

how are you getting x[

[fickle anvil]

A bug

[lean patrol]

Premium Pass

[void juniper]

ik i bought it for a year i just dont know which games to play @lean patrol

[west quiver]

GG @void juniper, you just advanced to level 2!

[versed cape]

can anybody tell me how i can get my code?

[marsh lantern]

when did you activate it?

[marsh lantern]

click on how to redeem

[versed cape]

i cant get the code to put it in amazon

[marsh lantern]

check your email

it should say something like card number

[versed cape]

ohh i found it

[lean patrol]

@marsh lantern About a week ago..

[versed cape]

it works

thank you

[marsh lantern]

before the update?

[lean patrol]

Maybe

[marsh lantern]

a fix should come out by the end of next week to fix this bug

if it does not fix your issue, send a ticket by then

[lean patrol]

@marsh lantern Noted, thanks.

[late crest]

Thats old

We need2023

[lean patrol]

Valorant on PC and Clash Royal in Android Phone

[manic seal]

#off-topic-english for chatting please

[lean patrol]

My Bad

[tall warren]

Hi guys, my items from inventory been processing for 3 days in a row, thats but or what?

[manic seal]

its a global bug, should be fixed in the next week

[tall warren]

k ty ❤️

[smoky pendant]

?! WW!!L#3286 has been warned.

[frail crag]

i tried to claim it 10 times already, yesterday, last week and today, but it says that I can't claim it because its already expired, but if I refresh the page it is still there like why is this happening?

[sand heron]

Brawl API still down?

[manic seal]

visual bug

[frail crag]

then what am I meant to do

[manic seal]

visually shows as in stock but in the system they arent

nothing

wait for the next restock

[manic seal]

yes

[frail crag]

goddamn been waiting for at least 3 months

[sand heron]

literally!

[calm schooner]

hello guys

[frail crag]

there should be something that you can like reserve it, and or pay extra if needed

[calm schooner]

so my r6 missions r not being counted for some reason it is not detecting them

[manic seal]

read #common-questions

[manic seal]

r6 is down on buff

[calm schooner]

forever or will it get fixed ?

ok ok another question can i get my steam cards in US instead of eu cause its only shows eu + why is it always out of the stock ?

[manic seal]

they must fix it

[manic seal]

well people buy them and it gets out of stock

and about regions you can search or ask to steam if they work on your region

[calm schooner]

ya eu is not working is there any US cards or just eu ?

[manic seal]

you can check #974735189341249546

[ocean laurel]

Where did the Riot games 10e gift cards go? Because there is only 5e left

[manic seal]

out of stock

[late crest]

I cant verify my brael stars ı did but whene ı play the missions not accept

[sand heron]

Brawl API down

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

is it just not gonna work

[sand heron]

we gotta wait till Super cell fixes i

t

[late crest]

Oky

[west quiver]

GG @late crest, you just advanced to level 1!

[sand heron]

Might be a while, been down for like a month and a half😥😥

[manic seal]

global issue, must be fixed in the next week

[frail crag]

i really didnt understand much from it

[manic seal]

what you dont understand

[frail crag]

what is that "Sheet" meant to be

[manic seal]

items that has been on the market

[frail crag]

thats really huge outdated

[west quiver]

GG @frail crag, you just advanced to level 1!

[manic seal]

wym?

there is no new items on the store

to add

in that excel there is all the items that has been

[frail crag]

oh

i thought that the date was

last time restocked

[manic seal]

that info is not public

so cant be in the excel

[frail crag]

yeye

took me long to realise

[noble depot]

I am having issues with getting the app to run with my games. I have uninstalled and reinstalled the app with the issue still. Just wondering if there is something I could do to fix it or if it is a work in progress in patching

[manic seal]

Which games

[noble depot]

Rainbow Six Siege/ Apex/ Splitgate/ Overwatch/ Valorant

I don't know about the other games since I don't play them

[manic seal]

On all of them it doesnt work?

[scenic raven]

did they change the point system because im playing full games of valorant and im getting like 1.2 points as a premium

[noble depot]

I’ve gotten 1 match of rainbow to register but it doesn’t any more and all the other games I’ve never had it register

[scenic raven]

All 30-40 min games and im premium

normally my val games give me 1.5-6 in 1 game now its under 1 for a game?

[manic seal]

Nope it shouldnt

[scenic raven]

is there a bug than because 0.04 for a 40 min game shouldnt even be possible

[manic seal]

Mmm r6 is down on buff, ow2 is not a supported game yet, splitgate has some problems but should give point, apex and valorant should be working fine. On the working games, do you see the pop up at the start and end of the match?

[manic seal]

Send ss of this

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

Send ss of this

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

Disable the other plugin you have then try this:

disable and enable overwolf overlay
restart overwolf (from task manager or system tray)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[balmy niche]

my team mate leaft the game in cs go and it saids eror plz fix

[shrewd mulch]

Hey l have problem to log in my account in Buff app. and it says "you account have been frozen or something ^^

[balmy niche]

i cant get points when someone leave plz fix

not my fault someone left the game and i dont get points

[marsh aspen]

Marketplace worthy giftcard are going out one by one...i think buff is gona stop its services soon🙃 please buy premium with care🖖

[smoky pendant]

abhisng12#2751 was muted

[manic seal]

There were bots on the match?

[manic seal]

Send a ticket #open-a-ticket

[gilded mulch]

someone sent me a DM that i just won a CS:GO skin even tho i never played that game before, not sure if it's real or not.

should i report?

[manic seal]

Its scam

[gilded mulch]

ok thank you

ill report it

umm why when i try to log in it says "My account has been frozen for suspicious activity"?

[scenic raven]

#open-a-ticket

u need to open a ticket to get it unfrozen

[gilded mulch]

hmm okay ill do it.

[west quiver]

GG @gilded mulch, you just advanced to level 1!

[regal lintel]

Heartstone on mobile don´t work for buff ?

[weary elbow]

Nope

[fierce breach]

There are so many bugs with my buff it doesn't record anymore highlights, the season reward track is still processing, I wasn't able to claim another boost from the battlepass because of the processing thing, the ads don't work, I can't activate any other boost either because it will also be stick on processing. I claimed the season reward boost like maybe 2+ weeks ago and it still is processing

I've restarted it, reinstalled it, sent a ticket but these issue weren't fixed

so like, ima just sit here like the pp head i am and munch on some water until this is fixed

[amber palm]

Is watch ads in buff back??

[lyric flame]

are rainbow 6 sseige challanges working

[cinder pagoda]

can we use buff with cracked minecraft

[manic seal]

its a global issue, might be fixed in the next week

[manic seal]

nope

[manic seal]

nope

[manic seal]

nope

[cinder pagoda]

k

[coarse gate]

Anyone can tell me why my buff mobile not tracking games

[dull schooner]

the mini game air wars is bugged

[latent prawn]

so i just got buff is this my points?

[gloomy summit]

Hello. When will the $15 amazon gift cards be in stock?

[latent prawn]

why is valorant gift card premium only?

[half stirrup]

for anyone else is brawl stars not tracking games won

[marsh lantern]

what games?

[marsh lantern]

it’s known

[marsh lantern]

#when_is_next_restock

[marsh lantern]

check #974735189341249546 to see all the items

[coarse gate]

Yes same for me

[marsh lantern]

api is down for brawl stars

[signal nacelle]

i didnt received 20 buff coins

for completing lvl 2

what is this buff?

its been 40 mins

[marsh lantern]

go to your profile - transactions and see if they appear there

[signal nacelle]

i got it

i was scared

20buff is no joke sir

thats why

sry

[split oxide]

Too many items are gone, where are they ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[split oxide]

So the cards will be back when they are restocked ?

[marsh lantern]

yes, you’ll see them again once they’re back

[split oxide]

Also brawl stars isn't tracking

I don't know why

[marsh lantern]

api is down

it’s supercell issue

[split oxide]

Okay thank you so much

[soft dirge]

Why sooo many cards disappeared from market

I mean 1-2 are okay

Literally 90% of market disappeared

[grave bolt]

i need help

[soft dirge]

What did u do

[grave bolt]

i dint login for a long period

[marsh lantern]

check #974735189341249546

[marsh lantern]

#open-a-ticket

[grave bolt]

ok done i have sent a message

do u know how long could it take?

[marsh lantern]

a few days

[grave bolt]

okay

[whole ibex]

hi my acc is suspended idk why can someone help me ?

[marsh lantern]

#open-a-ticket

[dreamy heron]

How to open ticket🎟

[marsh lantern]

https://www.buff.game/contact-us/

[fervent zinc]

Can't I buy Minecraft reedem key now as a silver?

[marsh lantern]

wdym as a silver?

[fervent zinc]

Go to ur profile and see tier

[violet quiver]

I am unable to sign in my Buff account. It says "Your account has been frozen due to suspicious activity." What shall I do now ?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alii#3339 (Normal User)

[marsh lantern]

that's the benefits from the tiers

[fervent zinc]

I heard there is some restrictions or new items on the market

Depending on tier thing

[marsh lantern]

there are no restrictions. some items are for every user and others only for premium users. you can check all the items here #974735189341249546

[violet quiver]

I am unable to sign in my Buff account. It says "Your account has been frozen due to suspicious activity." What shall I do now ?

[marsh lantern]

that's false, tiers only give you a percentage of your coins, look above

[marsh lantern]

#open-a-ticket

[fervent zinc]

Well still why it never shows me other gaming cards i've been looking all time. Thanks

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[violet quiver]

I have done that. What next ?

[marsh lantern]

now wait for their answer

[violet quiver]

ok

[versed solstice]

For some reason buff says it doesnt track my starting games for r6 can someone help me with that?

[marsh lantern]

r6 is down on buff atm

[versed solstice]

oh okay thank you

[sand kelp]

bro why is it not counting my progress?

[marsh lantern]

what game?

[sand kelp]

rocket laegue

i have restarted buff many times

even have it in my taskbar

but it still doesnt count it

[marsh lantern]

are you getting points by playing?

[sand kelp]

nope

i am doing the tasks

it said to do

in online match

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by alii#3339 (Normal User)

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[sand kelp]

it was counting every point yesterday

and i even claimed coins

but now i cant claim daily buff coin and it is not counting my games and the tasks they said to

now what should i do?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alii#3339 (Normal User)

[marsh lantern]

try that

[sand kelp]

i did

many timesd

the launch game screen always pops up

[marsh lantern]

did rocket league get an update?

[sand kelp]

nope

im still playing it

it worked completely fine yesterday

but now it is not

i have been playing for over 2 hrs

[marsh lantern]

and do you see the pop-up window?

[versed solstice]

@marsh lantern what games arent broken on buff? r6, fortnite, and minecraft dont work at all for me

[marsh lantern]

try this: close overwolf on the task manager, close the game, open overwolf, open the game, try playing another match

[sand kelp]

i closed it and nothing happend so i tried doing the task while having it open

[marsh lantern]

and see if buff opens automatically

[sand kelp]

ok

[west quiver]

GG @sand kelp, you just advanced to level 4!

[marsh lantern]

r6 is down on buff, fortnite works but it's unstable on overwolf so that can cause problems tracking, for minecraft read this #964252567699857448

[swift gyro]

my buff account has been frozen, but why is that so (any ideas how to fix that

[charred crane]

#open-a-ticket

[charred crane]

didn't use it for a long time

[swift gyro]

kinda

[sand kelp]

buff app launched automatically

should i close it

or keep it running?

[charred crane]

keep it running

free exp

[marsh lantern]

now play a match and check if you win points

[sand kelp]

ok

ok now its working

will it count points if i do the tasks in custom games?

[marsh lantern]

only competitive, casual and competitive extra modes

[sand kelp]

o

ok

[desert vortex]

i played a valorant game and the weekly challenges on that game didnt refresh (it stays on 0 on every challenges) and i couldnt claim the daily reward

[marsh lantern]

did you win points by playing?

[desert vortex]

no

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[marsh lantern]

disable that other plugin you have for valorant and enable it again, close overwolf on the task manager, close the game, open overwolf, open the game and see if buff opens automatically

[desert vortex]

okay thx it works now tysm

[humble phoenix]

i randomly got my account frozen after i deactivated my dlc in oxygen not included wtf happened

[marsh lantern]

#open-a-ticket

[humble phoenix]

thanks

[frozen sage]

I tried logging in to my account after a long time and forgot the password. after a few tries, it says my account has been frozen for suspicious activity. how can i recover account?

[marsh lantern]

#open-a-ticket

[mental aurora]

hello? There's only 5$ RIOT access code, where's others?

[marsh lantern]

you can check all the items here #974735189341249546

[frozen sage]

i raised a ticked and the gave me a form to fill out. i did that, and after that there is no response. should i raise another?

[marsh lantern]

no, wait for their answer. this things take time

[humble phoenix]

They fixed it thank you

[frozen sage]

i filled out the form on december 21 2022.

[marsh lantern]

then maybe write up another ticket asking what happened

also check your spam box in case they responded already

[frozen sage]

all our conversation was in spam only. i'll write another, np

[marsh lantern]

before writing another

check this

https://support.buff.game/hc/en-us/requests/xxxxx

put the id of your ticket where the xxxx

[frozen sage]

ok

[marsh lantern]

i would answer to that same ticket instead of creating a new one

[ruby pumice]

Doesnt Buff still not counter the Brawl Stars Games ?

[marsh lantern]

api might be down

[ruby pumice]

but since over 2 weeks ?

[marsh lantern]

it's external to buff, there's no info

it's supercell issue

[indigo heart]

It stays on the screen, I open the buff, only this is coming, I couldn't figure it out, can you help me?

[marsh lantern]

try restarting overwolf

[indigo heart]

I rebooted and even deleted and reinstalled

[marsh lantern]

try this https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[indigo heart]

this screen came up again

[marsh lantern]

i think you can close it with ctrl + tab, but click on the box there if you want to install buff

[indigo heart]

i click but there is no function

[indigo heart]

.

[west quiver]

GG @indigo heart, you just advanced to level 1!

[blazing saddle]

Alii how r u not a mod

[celest juniper]

Hi. Im using buff and playing skyrim v. But why i only get 3 exp each session (short/long)? Is that a bug or what? Thank you

[marsh lantern]

how much does the game session lasts?

[marsh lantern]

but are you trying to open overwolf or install buff?

[signal badger]

Is it possible to prevent the app itself from opening each time i finish a game?

[west quiver]

GG @signal badger, you just advanced to level 1!

[signal badger]

The tab itself is fine

But i mean the buff app

[marsh lantern]

you only can make that the pop up window don’t appear if you’re premium

about the app, try restarting overwolf

[soft rapids]

i just redownloaded buff after a long time, changed my password then tried logging in, it said my account is frozen bec of suspicious actions

[marsh lantern]

#open-a-ticket

[soft rapids]

okay thank you

[humble abyss]

i have been reported for suspicious activity is anyone available to help

[marsh lantern]

#open-a-ticket

[muted thunder]

Hello tried to login with my account and it seems to have been frozen. What should i do?

[charred crane]

#open-a-ticket

you haven't used it in a while

that's the reason

[wraith mortar]

I was wondering about the Buff pass if you just purchase the premium pass you will instantly get the 20% season xp or you need to reach a certain level to activate it ?

[charred crane]

i think instantly

[muted thunder]

should i create a new account? or is there a way to unfroze my acc?

[marsh lantern]

#open-a-ticket

[wraith mortar]

Because this one is still processing

[wraith mortar]

it should be 10% but it says only 5%

[subtle niche]

hello my account got frozen for some reason i didint use buff for a year i think

can i get help

[little sparrow]

that thing happened to me too

[subtle niche]

why tho

how can i use

[little sparrow]

i dont know yet

[marsh lantern]

a fix should come out by the end of next week to fix this

[subtle niche]

any mod or something

[marsh lantern]

that’s boost on points, you asked for boost on XP, you can’t see that

it’s activated as soon as you buy the pass

[marsh lantern]

#open-a-ticket

probably frozen due to inactivity

[subtle niche]

i did it yesterday

stil no answer

[marsh lantern]

wait a few days

be patient

[subtle niche]

few days ???

[little sparrow]

okay than it will probably work for me too

[subtle niche]

thats alot

[marsh lantern]

yes, an answer can take up a few days

[charred crane]

global error

should be fixed by the end of the next week

[pseudo hemlock]

how does the headshot counts though in one amtch

[charred crane]

game?

oh i guess its val

[charred crane]

wdym

[shadow wolf]

u need to get a headshot kill

[charred crane]

oh yea

if you do like a phantom headshot for long range and then like body it does not cound

count

[twilit walrus]

what is seasonal point boost?

[charred crane]

you get more points

by 5%

[twilit walrus]

how long

[charred crane]

idk

it usually has a duration

i guess if it's seasonal the whole season

[celest juniper]

I try 5 minutes and quit to desktop and got only 3 exp. I try 3 hours+ and quiy to desktop and got only 3 exp too

[pseudo hemlock]

do i need to get 15 headshot in one match ?

[charred crane]

why is my acc frozen

i havent used it for months

[shadow wolf]

well the challenge says in 1 match

so yes

[pseudo hemlock]

but how did i get 12

how does the counting works

[shadow wolf]

due to inactivity it must have been frozen

#open-a-ticket

[shadow wolf]

u must have done 12 headshots in 1 match

[pseudo hemlock]

oh

but just now i got 7 headshot in one match but it doesnt count ?

[shadow wolf]

for ur case, if get more than 12 , itll update

suppose u do 13, it'll update

[pseudo hemlock]

oh ok thx

[shadow wolf]

if u do 15, ull move to next challenge

[placid finch]

um my buff marketplace isnt resetting im trying to buy riot cards

[manic seal]

the market is global, so the one that you are seeing its the actual one

[placid finch]

oh ok

[olive quail]

i have a big problem, i registered budd on my shcool email and i got informated it will be deleted, so i need to change emails but its not possible in settings

[manic seal]

yeah you cant

but you can try to, sending a ticket #open-a-ticket

but not sure if they will

[crimson bolt]

is r6 gonna be down forever?

[manic seal]

i dont think so

[frank locust]

Hello,
I can't get gaming XP when playing Witcher 3: wild hunt.. It is in the list of Overwolf supported games

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

check if you have the game activated there

[frank locust]

Yes it is activated

I get coins but no XP for the pass

[marsh lantern]

i remember that before the update the pop up window told you the points you won, but not the xp, even though the pass updated, did you check if your pass updates anyways?

[flint sparrow]

Whats the most expensive steam card...

[marsh lantern]

#974735189341249546

[flint sparrow]

I know i get 10 buck ones

[flint sparrow]

Thanks

[west quiver]

GG @flint sparrow, you just advanced to level 2!

[worn flame]

is it harder for buff to get 10$ global steam cards instead of the 10 euro ones for EU only? it feels kinda bad given that you cant convert euro to USD on steam anymore

[west quiver]

GG @worn flame, you just advanced to level 1!

[frank locust]

Yes I checked. It doesn't advance. It used to tell me the XP before. Now doesn't and I dont get any

[charred crane]

try to reinstall the app

[frank locust]

Okay

[leaden dew]

its says game start not found everytime i play csgo

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

do you play in full screen?

[marsh lantern]

#open-a-ticket

[acoustic maple]

i have the same issue but with r6

[marsh lantern]

r6 is down on buff atm

[mossy sierra]

Hello support, I got my 72 hours buff premimium pass but it does not activate, what do i do??

[marsh lantern]

a fix will come out by the end of next week, if it does not activate by then, send a ticket

[mossy sierra]

okay thank you!

[thick rivet]

account frozen. i simply didn't use the app for so long. by just entering the password wrong once it is frozen for some reason. i already changed it by email but still wont log in

[marsh lantern]

#open-a-ticket

[thick rivet]

already done

[marsh lantern]

now wait for an answer

[lofty gulch]

My pooint booster is processing for days

Is it a bug? Now I'm afraid of activating other items

[marsh lantern]

a fix will come out by the end of next week, if it does not solve your issue, send a ticket

[marsh lantern]

you can activate other items without any problem!

[lofty gulch]

ok. Do we get double points when level up if we got premium in buff pass?

[marsh lantern]

you get 20% xp boost if you buy the pass

[fiery wyvern]

bro why is there no more valorant points

i am checking buff after 3 months and its getting very weird

[marsh lantern]

check #974735189341249546 to see all the items available

[fiery wyvern]

thats a lie

not visible for me

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alii#3339 (Normal User)

[white axle]

I don't understand how to redeem my gift card. (For Apex legends)

[marsh lantern]

which giftcard?

[modern thunder]

I dont know how my account has been ban ? cant login even its correct password ? could someone tell me ?

[marsh lantern]

#open-a-ticket

have you logged in recently?

[modern thunder]

I have logged in recently !

[marsh lantern]

maybe you broke the tos somehow, you have to send a ticket and follow the instructions they'll tell you

[modern thunder]

Have run the buff and play game ... nothing else !!! what ToS could i have been broken then ....

[white axle]

"$20 EA Origin Wallet Card"

[marsh lantern]

https://www.g2a.com/es/instruction/marketplace/181/ea-/-origin-cash-card

try that

[lone pumice]

Any info when they will add riot coupons?

[river vapor]

my buff accounts been frozen for no reason, tried to log in with discord after not using it in a long time and it's just been frozen

[marsh lantern]

#when_is_next_restock

[marsh lantern]

#open-a-ticket

probably frozen due to inactivity

[river vapor]

thanks

[severe fossil]

i activated free premium (from bp) but didnt active my premium?

[marsh lantern]

when did you try to activate it?

[severe fossil]

just earlier

[marsh lantern]

does it appear as activated or processing in your inventory?

[severe fossil]

says i actived it already

[marsh lantern]

try restarting overwolf

[fiery wyvern]

so when will be valorant 2 dollars code in shop?

[severe fossil]

how?

[marsh lantern]

#when_is_next_restock

[marsh lantern]

open your task manager and close every process of overwolf

[gilded idol]

It says my account has been frozen for suspicious activity even tho i havent been using it for some time now

[severe fossil]

TY

[marsh lantern]

#open-a-ticket probably frozen due to inactivity

[onyx mauve]

in the marketplace, when a gift card says "buffpay only" what does that mean. Because its a gift card how does it only work with buffpay

[severe fossil]

oh i dont get the premium stuff that comes with it? like the buff premium wheel or nothing?

[west quiver]

GG @severe fossil, you just advanced to level 1!

[marsh lantern]

what premium wheel?

the wheel is the same for everyone

afaik

[onyx mauve]

i think he means the one you pay $1.99 for

[marsh lantern]

you get premium benefits except the 200 points

[severe fossil]

ohh okay

mb

ty again lmao

[manic seal]

you only can claim it if you have buffpay

[onyx mauve]

does that mean i could just make a buffpay account, and then claim it without actually using the buffpay account for transactions

[manic seal]

yes i believe

[onyx mauve]

well sweet

thanks

[manic seal]

yw

[fiery wyvern]

mico

why there is no free valorant card

[manic seal]

there is not a giveaway atm

[fiery wyvern]

i mean in out of stock

[west quiver]

GG @fiery wyvern, you just advanced to level 1!

[fiery wyvern]

or in stock

[manic seal]

on the marketplace?

[fiery wyvern]

yep

[manic seal]

they arent free

they are for buff points

[fiery wyvern]

i know i know

but why are they not there

[manic seal]

there is not valorant cards, there is rp access, which are out of stock

[ruby valley]

Hello, I can't log in

[manic seal]

Hello, why you can't log in

[fiery wyvern]

do you remember me btw mico

i was here 3 months ago

[manic seal]

it shows any error?

[manic seal]

unlikely

[manic seal]

send a ticket #open-a-ticket

[ruby valley]

OK thanks

[craggy otter]

Where did the 10$ Riot thing go?

[manic seal]

out of stock

[fiery wyvern]

should i install buff again on new pc

[acoustic maple]

u should update it on the game status then

[marsh lantern]

#game-status is for overwolf

that's the status of the games in overwolf, not buff

[charred crane]

Bro I am having this problem since two weeks when will it be fixed

[marsh lantern]

a fix will come out by the end of next week

[charred crane]

If not ok you tell me I will delete my app

[acoustic maple]

oh ok

[crimson bolt]

how much is overcooked2 key?

[marsh lantern]

i don't see any overcooked 2 key in #974735189341249546

[crimson bolt]

i remember it being in the marketplace

[wet minnow]

what can i do now?

[shell timber]

hey

i got 180 buff!!!

and idk what to spend it in

what do i spend it in?

[wet minnow]

don't spend it yet. if you play valorant or lol, u can buy 10$ gift card for 2000 Buff points

[shell timber]

im a steam player

i play fall mans

[wet minnow]

you mean fall guys?

[shell timber]

yeah

[wet minnow]

if you live in america there are multiple choices, amazon gift cards and so on. in europe, there are for riot and pubg mobile

[shell timber]

i live in mexico

so what can i buy if i am on mexico?

[wet minnow]

look in the shop

[shell timber]

there is nothing

just charity

sad

so what do I spend it in?

pls help me

do i give it to charity?

[manic seal]

if you want

[shell timber]

yeah

i guess

i will not spend my money

[cyan siren]

I can’t sign in my account keeps saying my account is frozen due to sus activity and i have been offline for a a couple of months

[marsh lantern]

#open-a-ticket

probably frozen due to inactivity

[cyan siren]

how to sign in for this

i opened a ticket but no reply

[marsh lantern]

when did you send it?

[cyan siren]

about 2 hrs ago

[grand marsh]

I sent one for the same problem, no reply too

[cyan siren]

don’t have a clue what to do

[wet minnow]

can someone help me on this? @marsh lantern

[manic seal]

take some days to get an answer

[manic seal]

take some days to get an answer

[manic seal]

which gamemode did you play

[grand marsh]

I sent it 4 days ago

[manic seal]

take some days to get an answer

[fiery wyvern]

how to record

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alii#3339 (Normal User)

[marsh lantern]

do that but enable it

[old rain]

i reinstalled the app after a long time and now it says my account is locked for suspicious behaviour

[charred crane]

#open-a-ticket

[old rain]

ye

[charred crane]

It's because you haven't used it in a long time

[old rain]

ok ty

[charred crane]

Np

[torn lintel]

Hey! Buff works on Windows 10?

[charred crane]

Who do i restore my account?

[fickle anvil]

Ye

[torn lintel]

Thanks!

[west quiver]

GG @torn lintel, you just advanced to level 1!

[charred crane]

Help please..

[wet minnow]

competetive

[west quiver]

GG @wet minnow, you just advanced to level 1!

[charred crane]

You mean how?

[wet minnow]

I was playing a few Rocket league rounds, and the 2 game was open at the same time. can that be a problem?

[charred crane]

yea

I am not really sure

Try to log in

And see if there's and error

yea

i need to contact suppport

[rain crater]

when are yall gonna fix the buff point boost from the Buff season pass????

[charred crane]

so i am here

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

to?

[manic seal]

next week

[charred crane]

i need contact support sorry autocorrect

the error

[manic seal]

yes for?

what do you need help with

[charred crane]

Restore account

[manic seal]

wym restore?

did you delete it?

[charred crane]

my friend

delete it

._.

[manic seal]

mm

send a ticket #open-a-ticket

[charred crane]

i already did it

[west quiver]

GG @charred crane, you just advanced to level 1!

[manic seal]

wait for their answer

[hot aurora]

can someone help me i can t log in or register in buff i tried but it says hat i have to contact support

[marsh lantern]

what error?

[neat mason]

is there any way to minimize this

[hot aurora]

it says "Your account had ben frozen due to suspicious activity.Please contact support for any details."

can anyone help?

or shuld i open ticket?

[neat mason]

ticket

@hot aurora

[hot aurora]

thank you

[marsh lantern]

click on the X

[winged cosmos]

He said minimize not hide

[charred crane]

You can't

Only with X

[winged cosmos]

Ik

[sullen arch]

Hey, its not tracking my LoL game and im ingame Right now

what can i do?

[marsh lantern]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[analog stream]

How is it possible that those people do 1000+buffs in 7 days when daily cap is 50?

[charred crane]

buff, I used to be a subscriber, I came out, but he counts subscribers and gives 700e for 1000 points, but he says you don't have a subscription and cancel

[iron iris]

Can i track More than 1 Game for getting xp?

[last igloo]

i don't think so

[marsh lantern]

no

[marsh lantern]

wdym??

[last igloo]

easy to fix it bro ^^

[last igloo]

They are problably playing all the days on different games to complete task

I thhink they rush all task

[fringe fulcrum]

did anyone passes lvl 50 in the buff pass?

[last igloo]

Otherwise it's probably with the 'Earn Buff with Task'

For example you can get 3k buffs simply to register on a casino website and deposit 20€ on it

[old scroll]

i bought the premium buff subscription but it does not show in the app, does it take a while to load?

[last igloo]

close the app and reopen it

[old scroll]

THX

[last igloo]

worked ?

[old scroll]

yes

[frosty whale]

hi

I need to change my email address, because someone hacked it a few months ago

[charred crane]

im level 43

[frosty whale]

I have same email on discord maybe because I sign in via discord

[west quiver]

GG @frosty whale, you just advanced to level 3!

[marsh lantern]

you can't change it manually, but you can send a ticket #open-a-ticket

and explain your issue

[frosty whale]

yeah that should do a trick

[last igloo]

Enjoy!

[last igloo]

currently 21 but i play only two games ^^

[lyric hedge]

what are the games

[viral whale]

when is this being fixed

[manic seal]

next week

[last igloo]

for pc

for mobile

[fickle anvil]

Just check on overwolf supported games

[scenic raven]

It said tft was coming soon to mobile than they removed it

[lunar dune]

Hi, does anyone know why I can’t verify my brawl stars account. I’m putting the invitation link it but it still does not work.

[fickle anvil]

Supercell api is down

[lunar dune]

That sucks, anyways thx Tona

I got one more question, when I play Minecraft on hypixal it doesn’t track. I use lunar, do I have to play from the Minecraft launcher or something else?

[marsh lantern]

#964252567699857448

read that

i think you can’t use lunar launcher

[lunar dune]

Ok, thx alii

[stiff solar]

hello

i need help

[patent spruce]

How come when im in the market I only see a riot access code for premium members. And it's not that it's out of stock but it's not in the market for me. I only saw a 10 riot access code for anybody one time

[stiff solar]

can someone help me

[fickle anvil]

?

[stiff solar]

can you answer my question

[fickle anvil]

Can you see 10$ one?

[fickle anvil]

???

[stiff solar]

how do i verify a brawl stars account

[patent spruce]

No it's not in my market anymore

[stiff solar]

or clash royale

[fickle anvil]

Well.. Same

[patent spruce]

So what does that mean

[fickle anvil]

Supercell api is down

[stiff solar]

?

wdym

appi?

an app

[fickle anvil]

Prob just an issue buff and their stock company

[stiff solar]

?

wdym api?

[fickle anvil]

No

[stiff solar]

when will it fix

[stiff solar]

i wanna play

[fickle anvil]

When supercell wants to

[stiff solar]

will buff contact supercell

[fickle anvil]

Prob not

[patent spruce]

Any idea when i'll be able to see the access card or is the time unkown

[stiff solar]

then why do they still have it

[fickle anvil]

Unknown

[stiff solar]

if it doesnt work

[patent spruce]

Ok thx

[last igloo]

There is a tutorial

[fickle anvil]

@stiff solar Why are you asking me I'm not a dev for supercell nor buff

[fickle anvil]

The API itself is down

[last igloo]

Yes i seen what you said

[fickle anvil]

But you can try that

[stiff solar]

bruh

then who are you

i want to talk to dev

[last igloo]

Man

[past sable]

i get a error after every rainbow six round someone got the same issue or know how to fix it?

[last igloo]

Supercell is a different thing

[fickle anvil]

A random guy helping people

[last igloo]

Buff is buff

[fickle anvil]

R6 is unstable rn

[last igloo]

You can check API status of many stuff like discord , games etc

[past sable]

oh ok so its a clientside problem?

[fickle anvil]

That's not how it works tho

[fickle anvil]

Overwolf fault I guess

[past sable]

ok ty

[stiff solar]

bruh

then how does it work

do i make a ticket

[last igloo]

I'm sure you can ask that in a little more polite way, we just tried to help you with your questions.

[stiff solar]

i said bruh

what is mean

[last igloo]

What is your actual problem ?

[stiff solar]

verify brawl stars

[last igloo]

You tried to verify

[stiff solar]

it doesnt work

[last igloo]

or you don't know hhow to verify

[fickle anvil]

You have to talk to supercell not buff

[last igloo]

Because when you verify

[stiff solar]

ok

[west quiver]

GG @stiff solar, you just advanced to level 2!

[last igloo]

It will send a request to an API

[stiff solar]

let me conatct supercell

[fickle anvil]

He can't verify already

[last igloo]

if the API is down , we can't send a request that mean you cannot verify ^^

you need to contact brawl support ^^

[stiff solar]

i contacted them

thanks for help

hopefully they fix it

because i play brawl stars 5 hours a day

[last igloo]

You welcome man , hope it get fixed soon then :p

[stiff solar]

ok

[lyric hedge]

does the games on phone give xp for buff pass?

[lucid zealot]

Hello, i just reinstalled buff after months of not using it( due to background apps making games unplayable) and i try to log in and im prompted by this msg

I dont even know what i could have done to cause suspicious activity, i just played league and valorant and kept it running in the back ground

[lyric hedge]

open ticket

[lucid zealot]

Ok will do

ty

[manic seal]

Nope

[shell timber]

guys

i got 220 buff!!!

wait

what

i didnt get my buff ;-;

cries a lot

[manic seal]

#off-topic-english for chatting

[shell timber]

yeah but i lost 40 buff

[last igloo]

wym ?

[west quiver]

GG @last igloo, you just advanced to level 4!

[last igloo]

If you got some buffs but they doesn't show in your balance you need to restart buff , you will see your balance updated

[shell timber]

ok

yeah now

[hidden shuttle]

Hi, i want to know if the problem of 3 day premium elite in buff pass being stuck in processing fixed or not ?

[manic seal]

Next week

[ocean laurel]

I think level 100 is impossible to reach

[vale marsh]

How to get 2nd Screen bonus? One day when I was playing games I had it, now I don't.

[west quiver]

GG @vale marsh, you just advanced to level 1!

[magic salmon]

what the hell, how'd you get to almost level 100

how so much xp gained

ohh,

mmm

be quiet

[warped hatch]

Whenever I try to redeem a prize, it asks me to use the verification code from Email, but it does not send me an email

[robust goblet]

its been processing for a few days now

[livid cradle]

Is supercell api back up

[manic seal]

Check spam

[manic seal]

Global bug. Will be solved next week

[manic seal]

Nope

[warped hatch]

I don't see it. It is strange because I gave the app my email

[manic seal]

check on settings the mail you have registered

[shrewd sorrel]

Where is the gaming keys I want it please help me.

[manic seal]

out of stock

[shrewd sorrel]

when it come

[patent ridge]

im very dumb can someone tell me what i have to do for it to detect when i do a challenge because i played a game of valorant and got a few assists and my buff says i still did 0 i have it open while i play.

[shrewd sorrel]

from 1 month it's show out of stock WTF

[west quiver]

GG @shrewd sorrel, you just advanced to level 2!

[shrewd sorrel]

@manic seal give me reply

help me

[last igloo]

you don't need to ping people @shrewd sorrel

And to answer your question you have all infos here #when_is_next_restock

If you didn't seen any gaming keys that mean they don't have any , you will need t'ill they get some and put them in the market ^^

[late crest]

Can u guys send new schedule of riot point or market

[drifting wadi]

My highlights aren’t working at all and I find to get my 1190 promised credits from completing a task

Didn’t

[smoky pendant]

Shivam Rawat#8589 has been warned.

Shivam Rawat#8589 has been warned.

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

did you see the pop up at the start and end of the match?

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

#when_is_next_restock#870329411986149536

[manic seal]

#when_is_next_restock #870329411986149536

[manic seal]

how they arent working

[drifting wadi]

They don’t record even when I press ctr-f7

They also don’t record kills and deaths

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

you have to enable the highlights

[drifting wadi]

Mine doesn’t look like that

And it has nothing bout them in settings

Sry found it

Btw bout the tasks I still didn’t get feedback from toru and it’s been two days

[manic seal]

whos toru

and whats the issue

[drifting wadi]

The tasks

I completed a task where I had to burly something and it says complete but didn’t get my promised 1190 credits so I’m just asking if you could contact the company that dose the tasks for me

Buy*

[manic seal]

it says complete?

[drifting wadi]

Yea

[manic seal]

did you click on check tasks status

[drifting wadi]

yes and it says complete but I didn’t get any points

[manic seal]

what does it says when you click on check tasks status

[drifting wadi]

I could send a picture

[manic seal]

yes send

[drifting wadi]

Nvm

It just worked

Sry

[manic seal]

mmm

i see