#support-en
1 messages · Page 144 of 1
is your minecraft language English
Also why when I get over a certain kill count in a fort game does it say fraud?
still not working but no big deal
My buff account has been frozen because of suspicious activity, haven't done anything wrong, just haven't used it in a while and came back to this problem, please help!?
yes it's because of inactivity
no worries
send a ticket #open-a-ticket
I have already sent 2 tickets, eve n1 yesterday and haven't got any response?!
Okay, thanks
hi everytime i autherise my discord account to buff it says succesful atherication then when i go to buff it still on the sighn in page what do i do
change your default browser and restart overwolf
how
both
This thing is already very annoying.
Lately I've been playing Unturned a lot (and still do). I stay on the game for a long time (last continuous game session lasted 200+ minutes). Even if Buff shows me that it records when I exit the game, the buff freezes and I don't receive the xp (200 minutes = 2000 XP + 20% (from pass) = 2400 XP (this means for me an extremely large amount of lost xp)) . I only had this problem once (I can say for sure that I lost over 10,000 XP). I'm not asking for my XP back, I just want to point out this problem, because it's very annoying.
You can send a ticket to report it #open-a-ticket
and restart overwolf from tray bar
quick question can u get csgo skins from buff
i check marketplace and i dont see csgo
you see steam cards
cs go = is on steam
So you can get CS:GO skins via Steam cards
Heyy tolga
If i get buff pren elite 3 day offer
Then i can get riot gift cards for india
Like they should work if i m a prem mem right???
What are the rules for Minecraft again?
I stay till the match is over, I'm playing on the latest version, the small window pops up, but I still get no points after matches.
I think they fixed the trackjng errir
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
#964252567699857448 you shouldn't be playing on microsoft store's minercaft or a gamepass or geforce now
Any way to contact a Admin so they can check my ticket? They said theyre gonna handle it to a different Admin but still no response after 1 week
GG @charred crane, you just advanced to level 2!
I keep getting "start game not found" when playing rainbow 6 siege
Ohk
GG @tough python, you just advanced to level 1!
Any site wjere i can get riot gift cards
sup, my account has been frozen, what should I do??
Wait, so is this the microsoft store version?
is there still a premium steam gift card on the marketplace?
hi
can you help me?
Yesterday I bought the buff premium elite but since then it doesn't show me how many bufff points I earn at the end of each game
how to record only kills on buff in fort
?
There is an option in settings that lets you disable the startgame and endgame windows if you have premium. Check if they are turned on
GG @civic pike, you just advanced to level 1!
thanks i will see
send a ticket #open-a-ticket
mm no info
highlights records kills and deaths, there is not way to disable one
that was the only thing id have a chance to buy 😦
they are off
When can we expect the overwatch 2 game tracker to be fixed? Its been months now...
you will got more buff points at high ranks
Do I get 5% more points now?
i dont know rly how many points you get now
no eta, overwolf and buff are working on it
2% more
GG @fickle anvil, you just advanced to level 8!
Are you sure genshin isn't working in the background?
Check task manager
i did check task manager
Wait is the buff app supposed to reward you for playing Genshin?
I have never gotten points from Genshin impact
I can't find it
Every time I get a code it gives an error, it hasn't happened before, it constantly gives errors, I've tried 4 times with different codes, it hasn't happened again, what's the problem
Create a ticket #open-a-ticket
WTF
thx
What's the max bonus accumulation?
i feel like this is a bug that should be fixed... idk
the riot cards get bought too fast i tried to buy one of the 10$ gc for 3days straight in 3 different hours (9:30/17:30/1:30) and i haven't bought it yet i can't confirm the verification code that fast ><
yes, it gets picked up really fast
everyone wants the free skins
do you know what are the stock renewal hours
:v tru
it's 3:37 at night here
Random
i think it's necessary to stay alert
in Albania timezone they get restocked at 9:30am 17:30PM and 1:30 am
every 8hours
so it will be 11:30am 19:30pm and 3:30am for you
thxx
ur wlc 🙂
Are you Albanian
yes
ah yeah i know Skopje the capital of Macedonia
Someday I hope I can go
GG @rustic nacelle, you just advanced to level 1!
im sure you will
my name is Florjant
nice to meet u 2 , before i go i wanna ask u do u play valorant or nah
Yes I playing
bonus screens are bug atm
i've been playing since the open beta
did you click it a lot of times?
@rustic nacelle @brittle oasis #off-topic-english for chatting please, you are flooding the chat
in the first time did show that error?
for the past couple weeks buff hasnt been working for headshots on my game for the challenges but its working for everything else
you probably talking about fortnite game ? cause he is actually unstable
mm send a ticket #open-a-ticket
What's the max bonus accumulation?
i can’t watch ads for coin bc it always says ad limit reached even tho i haven’t gotten any at all yet
Does anyone else have the problem where it loads and is just a gray screen. I have tried uninstalling and redownloading from the website but it keeps on having this problem. Anyone have a fix.
When I first installed the app there were the buttons but it was when the login was down so I couldn't do anything, and after a bit I redownloaded it and it just stayed like this
I haven't seen anyone else have this problem and if they did they are not being very open about it
I cannot find the control panel
I tried looking it up but they all talk about the overlay and not the actual settings
Brawlstars tracking is still off... Is it still supercell or buff removed brawlstars?
GG @fallow pulsar, you just advanced to level 1!
Noice
hello when is fortnite gonna be fixed
For Like A week fortnite has not been tracking headshots. i have aready sent a report i hope this gets fixed.
@charred crane yeah its unstable nothing will count
I unintalled and reinstalled overwolf but Buff still has the gray screen issue
is this just an issue with me or is like the servers down
i dont have a issue u mentioned
wdym he is unstable
the game is unstable
no eta, overwolf and buff are working on it
yay good
is the overlay issue fixed with r6
should i close this?
thats on you
GG @stoic echo, you just advanced to level 4!
its a extra thing u can get a few points out of
if im not wrong, that screen pops up when u start a game on whatever ur playing, it should give u the points when you're dont playing that if im not wrong
didn't get it
im not exactly sure then
ok dude sorry for bothering you
this only appears if u have a second monitor keep it open to earn extra points
i have 3 monitors
GG @fringe lotus, you just advanced to level 1!
i thought the problem i face because of my monitors
no no its a bonus screen u can earn extra during the time you are playing game
I did the Uber eats for buff points thing under the ways to earn buffs section
How do I redeem the buffs
ok thanks
getting always when i play r6 this i played like 20 rounds and it always don't track
nope
click on the x
i mean
you can close if you want
but you wont receive the reward that are stated there
go to the marketplace, choose the reward, if you have enough points you click on buy
if you meant rewards
if you meant points
you get points by playing
and it redeems automatically
r6 is down on buff rn
for how long i got the problem for like 4-5 days now
and u should change the status from online to offline then
or something
okay ty
read, thats the status of overwolf
i told on buff was down
not on overwolf
oh uups sry can't read its to late for that
same problem here
i can’t watch ads for coin bc it always says ad reward limit reached even tho i haven’t gotten any at all yet
send screenshot of your transaction history on app
GG @viral whale, you just advanced to level 1!
On the bonus screen that pops up for non buff verified apps but overwolf supported games like destiny 2, I don't get the buffs that had been accumulating
mm the ads viewing should be bug rn, since they added it back recently, may be kinda unstable
ic
bonus screen on non buff supported games its new and its on testing, so might not work properly
oh ok thank you for me it's not working at all
GG @olive lily, you just advanced to level 2!
also do we have a eta for Overwatch being brought back into buff or does the code for the game need to be re-written because of the new game launch
no eta, and yes, the code has to be updated a lot likely
ok thank you
No I ordered and did the Uber eats for buff points thing
But I haven’t gotten my buff points
you bought a uber eats gift card? i dont understand you at all
How can we earn buff points by watching ads?
Yeah, I found that it doesn't actually reward me on the non-Buff games so far. Claims it does but doesn't change anything, lol. So you were right about it being a bug before I think. Went through history and found that every time it claimed it was giving rewards there's no entry, even the ones that were confirmed after the game ended
I got some points from it just then somehow I opened up a game for only a few seconds because I clicked on the wrong game and it gave me the coins but no XP
guys i cant login to my acc it says my account for frozen for suspicous activities did i get hacked?
and how can i log back in
send a ticket #open-a-ticket
how long does it normally take to get a reply and they will reply on gmail?
some days
and yes
this is on my screen since 3 hours if close it will i loose my points
how much is 1$ in buff currency ?
Anyone track the XP gained vs what you actually got? I'm seeing discrepencies after charting it. For example, my last game I started at 169 XP. After my game was calculated/closed/finalized it went up to 712, for an increase of 543. However, the end-game calculation claimed it rewarded me with 766... For reference, my level is the same as it was before, so it wasn't from leveling, and the beginning number was logged over an hour before starting. I've noticed what I felt was off numbers in the past with this which is why I started charting/logging the data and comparing it to what the client is claiming
If your game is closed already and that window is there you won't get credit for anything anymore (even other games) until you fully restart Buff again. And you will lose those rewards since the client is hung/broke
if the game is open should i close it manually ?
If your game is open and that window is up, I'd try closing the game to see if it credits. It's a known issue that if it is too long that window will often hang
@jovial dragon on pc im getting xp losses too prob another bug
anyways, does anybody know if premiun gives you XP boost? it only says point boost
is there a way to combine clips?
I'm not getting emails to redeem buff. Mobile
@wise fog its offline for 1 month
closing the game added nothing
GG @tepid pendant, you just advanced to level 4!
is mobile games not tracking only for me
Yeah, figured that would happen. For me the sweet spot seems to be less than 90m. Any more than that and I've had it hang every time. I try to restart my games once an hour now but that's really frustrating
buff is not tracking rainbow six siege
does anyone know when this will be fixed?
after i finish a game there is an error message saying buff didnt track any games this session
buff wont let me login and I can't find my account details anywhere. I can't even get it to send me a reset password email, as if my email was never linked to an account at all. Was my account deleted or something?
do buff track call of duty warzone ? because when i play it doesn't track my session
How can I make a suggestion?
I think BUFF is not tracking for Overwatch 2 or Warzone 2 yet.
It is not, but you should know that
Make the language English and try
GG @hot shuttle, you just advanced to level 4!
thank u
My suggestions:
- It would be nice to have a Reward Track Vault to be able to collect the old tracks, especially for the limited time avatars & banners. Call of Duty: Mobile has Battle Pass Vault like this.
- Make the Spinner reward collect instantly, it is so annoying to see the collect after I go to bed & wake up. Then I have to wait 12 hours to collect again just because I forgot to hit collect...
Do you know what's the max bonus coins?
Per day/game?
Of the bonus screen?
Yeah
Depends on the games what games u play ?
umm hey !!!
Spider man
Hey
I am not sure it has one for spiderman but in valorant unrated match i got max 0.791 that too cuz valo match go till 35-45 minutes
How long was the match
it was overtime compi
GG @subtle bloom, you just advanced to level 1!
15-17
Yeah plus your own performance matters
My account has been frozen what do i do
How?
i purchased pass but i did not get it 😦
Just ran 2 more games (different ones) on PC. All are giving less XP than they claim. I got -48 xp and -31 xp. Both are about 10% of the total that was earned it appears
(to clarify, -48 and -31 represents XPActualMoved-XPAppClaimsPaid)
I'd have a decent amount more xp if it actually credited the right way, lol. If anyone is doing mobile, please do this:
Log your level/XP before
Log your level/XP after a game and what it claims was paid
Subtract the new XP from your old and see if it matches what it was supposed to pay out
GG @jovial dragon, you just advanced to level 3!
?
Have they planned on adding War Thunder as a supported game ? Or is that not possible
any error?
it can take a moment to activate, did you try restarting the app?
send a ticket #open-a-ticket
same, already sent a ticket tho
support ticket
where so i send it?
its been 2 hours
why cant i earn point from R6?
my account has been frozen
if they charged it, send a ticket #open-a-ticket
it’s down atm
send a ticket #open-a-ticket
after sending a ticket, after how much time the problem will be resolved?
no idea , sent mine like 1h ago , still waiting on it
any free rewards😑???
GG @vague cobalt, you just advanced to level 1!
it can take up a few days
extra reward?
how to solve frozen account problem?
send a support ticket and pray that they won't take some days to reply xD
Since when was there an ad for claiming buffs?
anyone has any idea on what version do i need to play for buff to see minecraft and i get the coins?
how can i download my highlight to file explorer
My account was frozen and its been three days no respond on support ticket
Uninstalling this garbage and forgetting about it like I did a year ago
i get this after every r6 game is there any fix?
Try to restart overwolf + r6
Yeah it's overwatch 1 not 2
same thing for me and still waiting
Create a ticket and wait
already did
Oh okay
?
sry accident
What's the max bonus earned? Second screen bonus
no it says just like @plucky forum
like that
My account has been frozen. What do I do
Someone was faster than you
dude iv been refreshing for ages it's still there
A lot of people buys it so
which item?
GG @subtle bloom, you just advanced to level 2!
can someone tell me when r6s will be available
no eta
same here
overwolf not counting headshots in Fortnite
Should I open a ticket or there is a solution?
no and no
it's due to api being broken atm
we are working on it
It's down
ok I'll wait till then
is there also a NL exclusive reward soon? im about to delete buff since there isnt
What do you mean?
Oh I don't know sorry
heyy its been almost 3 hours
i know its seems dumb question but can i buy global amazon card and use it at any amazon site like any region
amazon es 10$
and i did not get my buff pass
what is this?
😡
where did buff pass go o.o and I can't open my profile. Restarted buff/overwolf
same
its bugged for konw i think
any one know about this ?
The Lambda function associated with the CloudFront distribution was throttled. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: o7kZom4ylBBy8CwweetWgi7hd-3TFz36HurtZWyd0-UhnKvHh6tCKQ==
That's what I see on a blank profile page when highlighting text
503 ERROR
The request could not be satisfied.
Well, I think global is global
that's known
pls help
Hi, any update about Fortnite headshots tracking?
Still not on
oh nice that was helpful
GG @red sierra, you just advanced to level 1!
api is broken
no eta on when it will be fixed
depends on supercell
Alright thank you, guess tomorrow is our last chance if they fixed it
yeah brawlstars not letting me verify either
Supercell verify thing is down rn
Not a dev
Can you still get buff points and EXP if you disable the overlay?
(the overwolf overlay)
Why cant i verify bs?
Down rn
help me
when will headshots be fixed in fn tho
when i need to create a ticket i need to put my buff account name or discord one?
doesn't matter, put your buff nickname
but i dont remember it
i cant log in into my account
I redownloaded buff after a long time and when i tried to login... it says that my account have been frozen due to suspicious activity. How to fix this?
#open-a-ticket send a ticket
oh 😄 then use your discord nick
same thing
ok thx
solution?
send a ticket #open-a-ticket
i am trying to make a ticket rn
i have send the ticket last 3 days no reply
it's weekend
ok thanks
GG @charred crane, you just advanced to level 1!
well well, you can't even cheese buff to make them work so you'll have to wait next week to get fixed probably rip 70 buffs for everyone
GG @fervent zinc, you just advanced to level 1!
Damnn
Is Minecraft premium reedem key rolled out of buff market? i haven't yet seen it come back not for long time even as gray out (brought) (maybe Market API issue or so)
It works after I got back to 1.19.2.
Help with?
No info
How do I fix this
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
Send ss of that
buff support? gave them email when creating ticket and this is their reply
Send to them again
not worth as i havent received any update on my previous ticket after sending email
day 7 of nonstop trying
So there is nothing that we can do here about it
People get them before than you
I received 10% marketplace discount but I did not get any discount in the shop
also activated from the inventory
restart overwolf
and check
I did
I also redeemed premium elite and after restarting the premium elite got claimed but discount did not
when you click on a item doesnt show on a discounted price?
nope.. it only shows the old price
mm let me ask to my superiors
thats a cap i tried this same item every day
even not disapearing from the store
probably people get them and then the item doesnt disapear by a bug
or otherwise, the item it just bug and nobody can buy it
eitherway, devs have to fix the issue that the items doesnt get out of stock when in the system are
Hi
I was wondering how long my acc will be frozen for because i forgot my password and now my acc has been frozen even though i finally entered the right password
I restarted my PC again and it shows the discounted price now. thanks
i've been playing for like 2 hours of clash of clans, but my buff pass didnt even increase by 1 xp...
do mobile games not give xp?
Who wants to play minecraft?
support has to unfreeze it
if you sent a ticket so you must wait
exactly, not atm, maybe in a future update
can weekly challenges be completed for every supported game or just any 1
GG @charred crane, you just advanced to level 2!
every supported game have its own challenges and rewards
nope, there is some supported games that doesnt have challenges
@manic seal Do you know if I play 2 games at the same time (in this case TFT & Hearthstone) will I get both XP count for buff pass? I mean I have 3 monitors, technically i can play 3 slow pace games but my brain can only process 2 games at most lol
GG @balmy prairie, you just advanced to level 2!
srry for the ping
Blackfox1010#0190 has been warned.
i think buff only work with 1 game at same time
yes, its out of stock, wait for restock
I had wanted to discover and use this application before, but I deleted the application because my computer's specs were low. Now I upgraded my computer a bit and want to use it again but I got a warning that your account has been frozen? What could be the reason for this?
i wait for 2 months
Is bs still down?
yo my acc is frozen for suspicious activity, idk why need help
inactivity
no info, you can try
send a ticket #open-a-ticket
Does anyone here use buff pass
is fortnite still down?
put the proof here
GG @charred crane, you just advanced to level 1!
u sure
.
buff is not a scam
GG @subtle bloom, you just advanced to level 3!
😡
instead saying that buff is scam you can ask for help on the issue
payments can take up to 24hrs to verify
so after 24hrs ask again here
and please stop spreading fake information
well someone told me it active after 2-3 hours of buying
it can take up to 24hrs
usually its instantally
but can
take up to 24hrs
not always
ohh then never mind
if after 24hrs you dont get it ask here again and wait for a staff member to answer, since other users can tell other stuff which is not a certain info
wait for the response
okk
we dont handle administrative stuff here
🙂
i need help i bought 2 steam wallet code 11 days ago and 8 days ago and it was null and devs told me i should wait for next update what that means i paid so much coin for 2 codes that idk when i will get please I need help devs are not answering my question
I'm loyal to the buff I'm buying every month premium elite and I'm buying season pass too. all I want is real support thanks
we dont handle administrative stuf here, you must wait for their answer
ok i will wait but can i tell your my ticket number so you can tell them how long should i wait.
it was about 11 days ago
we dont handle administrative stuff, i sent tickts for null code too and im waiting for them too, so no info
i could ask but the answer will be that there is not info
and that you must wait
can i ask when you bought your steam wallet ?i just wanna check how many days it passed
Dec 6 and dec 11
like me. can you let me know if they updated your ticket ? i would be so greatfull
GG @white shadow, you just advanced to level 3!
k
which game
I tried Rocket league and Fall Guys, Seems to happen with Fortnite aswell
hey will gta 5 be coming back in the marketplace ?? it is not there rn
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
sooo does anyone have some knowledge about how XP is calculated? especially in non-BUFF games? would be interested in hearing about your findings 
this 👆
is there a reason why buff has such a hard time tracking fortnite headshots
yes
api is not functional
we are working on it
An application programming interface (API) is a way for two or more computer programs to communicate with each other.
bet
They are already claimed
they're not cuz whenever I close the game I don't get the points even when I restart buff
check transactions
is the nintendo eshop gift card just gone for good or will it come back
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
the last thing I got were the buff wheel coins and not the bonus
your screenshot shows 0.643 coins
and your transactions show 0.64 coins
I don't think that's a coincidence
that was at 1:20 AM
and look it shows two times 0.64
yeah
I think I know what the problem is
the game I was playing (assassin's creed odyssey) is cracked
does that affect buff?
@frosty nest
GG @minor rapids, you just advanced to level 1!
I am actually afraid I will never get a specific giftcard from buff
GG @craggy otter, you just advanced to level 2!
Alright so, do I still get buff points if I disable the overwolf overlay in Valorant?
How to know how many days left in my prem
nope
the last day of payment + 30
What?!
Im saying i bought the prem but dont know when its going to end so how to see it?
And how to change the hotkeys for the overwolf overlay??? Everytime I press control and tab it just activates it
the day of payment, when did you buy it, + 30 days
on overwolf settings
Ok tysm
Alright thank you.
yes it's down
Ok Ty
To answer this, no, that doesn't affect it. Your bug is the same I have with a lot of games. If it's not on the "official" list of supported games, the bonus window does nothing at all. It'll claim it's rewarding but never will. I play almost all nonofficial Buff games, like FF14, WoW, etc. and have always racked up 1-15 buff "bonuses" and my history shows I've never been given a single reward for any of them. I swapped to an official game, Fortnite, and it always shows up in my history after. I'm not sure if it's a bug that the window even pops up on all the other games or if the bug is just that it doesn't actually give rewards but that's your issue as well. And others here have confirmed the same problems. TL;DR: if you are playing a game that is on overwolf but not fully supported by Buff, close the bonus window since you're watching ads for zero reason and won't ever get anything for it even though it claims it's rewarding you
My buff account was suspended for suspicious activity and I haven't been on in a couple months. Any ideas why?
you explained why
send a ticket #open-a-ticket
reason is inactivity
no worries
I stopped using buff for a year and went back to using it now without getting banned, so is that a new thing?
where do I find the list of overwolf supported games
yeah that seems logical. thx
6 business days on my first support request so far and nothing yet, I will report back when they do finally get to it though
Overwolf site has a listing of those. It supports almost every game there is tbh. Buff, on the other hand, only supports a small section of 16 games (1 of which is broken, so 15, and 2 of which are unstable, so technically 13) on PC and 4 (1 broken, so 3) on mobile
Yes, i'd say CS 1.6 team fortress or any MP game you play would give you exp based on ur playtime
As long as you don't play for too long in a single session. If you play for too long the app will hang and give no xp/buffs as a result (also a known bug)
I am playing CS for like 3h, i get in the end ~2000 xp
Where £10 amazon go on buff marketplace?
GG @broken wharf, you just advanced to level 1!
.
@fervent zinc thanks
Is R6 not working with buff right now?
why wont the headshots on fortnite work
glitched rn
ok
yes
#game-status fortnite is unstable rn, meaning that the tracking coulf fail and challenges not count
any error?
Wow, this sucks. I just got 1244 xp for a game session and it credited me only 389 =/. Now I'm wondering what level I would be if it was actually crediting everything properly
hey
so, i was playing Minecraft and was using Buff for the first time, and none of my games are counting. I played in 1.8.9 and 1.19.2, watched all the games until they were finished, and they don't count. What am i doing wronog?
it is crediting properly
it updates instantly after each game
once you close the game
it shows the total amount
and you think it increased only some of the amount it shows
but it credits all
Right... I don't track it as I am playing to see the difference. I track it before I even start (I log into a spreadsheet "Level: x, XP: x, XP required to level: x" and then compare the stats before and after the entire session after waiting 30m to ensure all stats are updated as well
I don't track in real-time
So like for my next track, I will wait 30m, then log all data, then open the game, play, when I finish, I wait 30m and update the spreadsheet again
I promise you it isn't matching up, and others have been following that now too and finding the same results...
Here's the data you want to track and how to calculate it for yourself:
Take your current XP, level, and XP needed to level and log this data
Play your game for however long and wait 30m+ after finishing and closing it
Now log a line with your new XP, level, and XP needed to level
If you rolled over levels, you will take XPTNLOld-XPOld to see how much it took to fill the previous level, then add the current XP shown to that
If you didn't roll over levels, you will just take CurrentXP-OldXP = actual gain
Now compare this to what the app claims the entire session paid out
Any idea if it will be patched or no?
it will, but no eta
ok. thank you
To add on, I also did a 12h delay last night and nothing ever changed (the session there was -392 xp from what it was supposed to pay vs what it did and when I woke up it still hadn't added anything)
how do i get coins?
Anyways, I definitely recommend running a spreadsheet like the one I described. You'll absolutely come up with the same conclusion, and math doesn't lie; it's absolute 😛
(Plus it's basic addition and subtraction so... I assume most people should be able to figure this out, lol)
try adding the latest buffpass page to the spreadsheet
and if the conclusion is still the same, send a ticket with your calculations 👀 #open-a-ticket
im new how do i play games ?
I'll need you to elaborate on adding the buffpass to the spreadsheet. In what way? Like what data is it you want pulled from it?
XP of the latest page in buffpass as in x/x
I already do that. That's the currentXP part and the "TNL" part...
XP of latest page on buffpass, saying again and again to clarify
last page's xp value is different from other pages
? how do i play games on the app
For example:
CurrentLevel: 10
CurrentXP: 112
TNLXP: 1468
CurrentLevel: 10
CurrentXP: 671
TNLXP: 1468
XPDiff: 559
GameClaimed: 794
Diff: -235
you can't play games on buff
you need to open buff and then the game
hm, alright
You can use screenshots
Close game and overwolf
open buff
take screenshot of the normal page
and then the latest page
then play games
take screenshot of the popup
restart overwolf and the game
then take screenshot of normal pages again and the final page
I'll do that if they ever get back to my original support issues, heh. It's been business 6 days so far and the number of bugs I'm catching are just growing, lol
(Also, your report method is a lot of work considering it's quick and easy for them to just confirm it. And others here in the chat already logged theirs and confirmed it on their end as well so it's not just a me thing, lol)
what do I do with this?
send a ticket #open-a-ticket your acc got frozen because of inactivity, nothing to worry
well I can do this as well actually
Once I have time
It'd probably be easier for Buff to just hire me to come in and fix all this crap myself, lol
😄
(And faster... 6 days for basic response vs. things I could fix today, lol)
I'ma end up like this guy, lol
GG @jovial dragon, you just advanced to level 4!
😂
thanks!
sends a 5 digit code when you need atleast 6 digits to continue in the app 😄
I do the tasks and it doesn't complete them, help?
send ss of task
got it thx bro
hello , i need some help pls, i want to participate in 'best plays' but i dont know how to upload my videos
I just purchased buff premium. why did it not work?
go to highlights and click edit on a recorded highlight then upload
restart overwolf from the system tray and check
ok
GG @zinc mirage, you just advanced to level 1!
Do you have the right email logged in to the email that you have for the games?
which game
Minecraft
nope
check #964252567699857448
Ok
I can't edit highlights
It records none of them for some reason
nvm
its fixed
sorry for the trouble lol
does the elite premium 300% in game earnings apply to buff pass XP or only to buff points?
buff points only
any way to increase the xp earnings?
since the buff pass didnt record 1 day (4k xp) and getting xp losses sometimes (idk why, but it shows one number and then it does not add the same number to the xp count) + sometimes matches are not beeing able to track... Now im stuck to need to get at least 4.8k xp every day
hello i have a problem what do i do if my account is frozen?
So far nothing has been said other than one of the mods claiming it adds up correctly when it clearly doesn't, lol. I just got 403 when it claimed I was getting 1619 (I'm the same level I was so there was no level rollover, and I waited over an hour between sessions before logging my starting XP and level and then 15m after I finished the session before logging my new XP and level so it's not because it's pending either)
i think there is a booster on the bp iirc
send a ticket #open-a-ticket
After doing the same logging for Buff points themselves at least those are credited properly (other than the bonus ones for unsupported games, where you will never get any credit for them so it's best to just close the bonus window as soon as you start). But I honestly care more about the XP than the Buff points atm, and that's a horribly broken system, lol
I've tried to reverse engineer the math behind the XP it claims vs what you actually get and I honestly can't figure out where the number it displays comes from. It does look like the games give close to the same amount regardless of what it shows (i.e., whether it shows you earned 100 or 500000 it should still reward the same amount, which in that case would be 100 or less). Which leads to question... is the number it shows supposed to be lower and it just showing a miscalculated number or is it supposed to be crediting more?
(I've done quite a bit of debugging, logging, and tracking to try figuring this out, but without code access I'm limited to the data I can access to figure out where the bug is and how to fix it)
Is the buff overlay not showing up for anyone else? I have the overlay settings on for all supported games, but it's not showing for me in any of them
go to buff settings and check if you have enabled them
Already checked...
Had do a complete restart of my laptop for it to start showing up again.. Strange
overwolf doesn't usually take that much
GG @viscid flame, you just advanced to level 1!
why i get this error message
same error
Same as well. It was my first ticket that I sent in. So it's been like that for at least a week since that's when I ran into it
why is this button always there even when buff is closed?
I can't log in, it tells me that my account is locked due to suspicious activity when I put my email
any solution?
Send a ticket #open-a-ticket
Your acc got frozen because of inactivity
Nothing tp worry
ooh thank you
my buff hasn't been tracking my r6 at all and I've uninstalled it and re installed it and it still hasn't worked
After completing my buff tasks, i didnt receive any off the points. Why is this so?
Apparently R6 and buff are still having issues
oh okay thank you
do i have to be in spain to buy a spanish gift card?
How would i be able to buy rocket league credits with this?
pls help me
does it says as completed?
nope
send a ticket #open-a-ticket
mm there is not rocket league credit reward
you can check #974735189341249546
When will Riot giftcards be in stock again??
I didn't use Buff for a while and today when I logged back in it said my account was frozen due to suspicious activity
what can i do about this
i tried to make an account and i got locked for suspicious activity. why?
no way same!
lol
all 3 of us
got the same problem
its does
send a ticket #open-a-ticket
send a ticket #open-a-ticket
send a ticket #open-a-ticket
already did
pc or mobile
pc
yooo thanks
yw
Hi, under the rewards category for India, you have Amazon.com gift cards, but I just learnt that these gift cards are useless to anyone residing in India as you cannot apply the gift cards to Amazon.in website. Similarly, you're also showing Steam gift cards for India but again under the details section it says that it's not available in India. So my question is , why put something under India when it does not work?
Does activating multiple buffs boost stack up???
Fall guys OP
mods its been 10 days since i sent mail and my ticket not updated , is it usually this long?
GG @high belfry, you just advanced to level 1!
I claimed 20 buffs from weekly challenge and only 0.01 buffs were added wtf??????
What on heavenly maths is this broo?
Another session update: app claims 2383 xp gained, actual gain was just 762...
In a couple days I'll be in the same boat =/
what happened?
so the amount was deducted but pass was not added?
Yes
Yes
when did they last responded?
also when you did you report?
Why no games in games key section?
I done that ticket thing in 2 or 3 hours of purchase pass
No response
you must wait for few days like 1-2, when I opened a ticket for accidently buying raffle tickets it asked for my email like 2 days after, then more 1-2 days later I got my buff points back
Wtf
My point is they take some time to respond to support tickets
What is this government problems that took this long 😡
Next time I am not buying any thing
I know you used your actual money and you are anxious and frustrated but you must wait for now, that's all you can do right now 😦
🥲
OR you can sue them lol 😈
🙂
How much was the buff pass anyway?
550 inr
Yeahh
for us I mean
What do u mean us
they better act soon
Where r u from
INDIA
lesson learned bro never use real money on anything

True
GG @subtle bloom, you just advanced to level 4!
Btw What should I buy with 2000 points?
10$ Riot Points Gift card or 10$ steam gift card.....
I want to use it for some valorant skins but I also want this one game thats on steam for sale time to time....
but it takes too long for me. Which one to go for first?
I have almost reached 1200 points now
Hi guys, it says that account was frozen due to suspicious activities. How I can unfroze it?
have not used Buff for a while.
Make sure you keep a log of your XP before and after games, too. You'll see what it doesn't give the right XP (like my last one was supposed to give over 2k and only gave 700, earlier it was supposed to give 700+ and gave just 300, etc.). And add that to your report too. The system is broken and it keeps you from leveling like you should
Dont ping staffs randomly please
If you need help, you need to send a ticket
#open-a-ticket reason is inactivity, send a ticket
thanks. will do
thats a lot dude
Ayo my BUFF doesnt like me i play and do my Missions and nothing happens 😦
why is this button still there even when im not playing games and buff is closed
can anyone pls help
No im sorry
np
Oh sorry fixed now works again! 🙂
u india? O_O
ayoo are u just playing regular fall guys matches
one match??
yea
I got premium elite for 3 days so 300% earnings
You get that much each match
Heelp support ignoring mee
Yeah
It's not randomly i have reason
sometimes it's broken
daaamn
Even though I do the task correctly, it doesn't get 5/5
Need help : in rainbow six siege after match it says , start game not found.
?
Yes, you can't contact any staff here to fix an issue with BUFF
you need to send a ticket
pinging them here won't do anything
?
It's been 24+ hours and still not get my pass and u say that I not ping devs
Then u do something
"Your request (51907) has been received and is being reviewed by our support staff." Every time they mail me this like 3 times
So what
And I am Discord staff, I can't do something about it
Holiday 🤔
😡
Razer gold gift card is gone??
GG @marsh aspen, you just advanced to level 2!
.
if it does not appear, could be a miscommunication with api
it’ll appear once is back on stock
10 dolar nd $20 one
read above
miscommunication with api supplier
it’ll appear once is on stock again
hi, I downloaded Buff app from you site, but it downloaded Overwolf. what is going on?
Overwolf and BUFF work together
then why I cant login with my Buff email address into wolf
They don't have the same accounts
is there any way to increase the daily limit of games?
general limit is 50 points per day
i believe subscription bonus does not count
is not it 30 games per day?
so how I can finish my Desktop achievements on Buff mobile app?
Desktop achievements?
You can have the same account on mobile and pc for buff
30 points per day in minigame in your phone, 50 points limit in your pc games
Pc games? Like what?
#game-status those games
Oh okay
But you said my accounts on Overwolf and Buff are different. how?
Buff run in over wolf like game run in emulator
Overwolf - BUFF - BUFF Mobile
Overwolf and BUFF-BUFF mobile = different accounts
BUFF and BUFF Mobile = same accounts
ummm
ummm sorry if this will bother you but can I refund the raffle tickets because i accidentally bought 8 of them because when i bought them i think I was lagging and the raffle tickets is not registering so i kept clicking and now I cant join...
LoL
Just wait
How much???
GG @late arch, you just advanced to level 1!
Idk
guys, how do i use rito acces code?
its not the same as league of legends code
nevermind i got it
is there a cap of how much XP we can earn per day?
What is it?
Look
.
Try to restart buff and overwolf
Ok
I need help
what is it
With
Create a ticket
Buff doesn't count my plays
how
Brawl stars
thx
It's down rn
It's maybe 5 days till now
Brawlstars api is down
Hello

