#support-en

1 messages · Page 90 of 1

lyric mountain
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if*

wet summit
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I have a doubt

manic seal
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weekends doesnt count, as i said working days, from monday-friday. After these 7 days, try to send another ticket or keep waiting for them

manic seal
wet summit
#

I bought 10 dollar global steam card but i can't able to claim it so i raised a ticket but didnt get any reply from them any idea

manic seal
wet summit
#

2200 global 10 dollar steam card

manic seal
#

can you send a screenshot

charred crane
#

what does it give?

manic seal
#

of the item on your inventory

manic seal
#

that you helped to plant a tree, and help to plant trees as well

charred crane
umbral vigil
#

Hi there i have a question

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i have the 5.99 premium right

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and it was billed 2 days ago

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if i upgrade my premium

minor quail
#

Hey i cant log in into buff on mobile for discord it gives me an blank page

umbral vigil
#

will i just pay +2.99

#

or will i pay the full 7.99

manic seal
umbral vigil
#

alright thanks

#

@manic seal how do i make it so i dont get charged next time the day comes up ?

manic seal
noble acornBOT
# umbral vigil <@406129331031638027> how do i make it so i dont get charged next time the day c...
CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

umbral vigil
#

Will buff ever have paypal withdrawals ?

#

like with the coins ?

manic seal
minor quail
manic seal
minor quail
#

Result

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Didnt work.

#

I tried unistall buff and reinstall didnt work

smoky pendantBOT
#

dynoSuccess Maruchanuwuu#4377 was muted

manic seal
distant flame
#

why i cant go on highlight record settings

#

stay like this

fervent grotto
#

I'm using buff with minecraft and for some reason when I win a duel (the bridge ) it doesn't update.
any idea on how to fix that ?

manic seal
distant flame
#

I did same problem

fervent grotto
#

ok

manic seal
distant flame
#

Okey

minor quail
manic seal
minor quail
#

I guess so

#

Umm its saying my acc is not verified but it is.

humble minnow
#

is there ever ads available?

minor quail
#

Oh now it put me in my account

keen tiger
#

check the see more button

charred crane
#

Can i play Overwatch 2 with Buff?

manic seal
manic seal
charred crane
floral wigeon
#

i cant open my account there is a bug ?

silk torrent
#

what's up with the buff twitter account? did it get hacked

keen tiger
silk torrent
#

im talking about the official buff team twitter account

#

it was normal yesterday but today it got changed to some goblin thing with nfts

hollow siren
#

Tracking isn't working any solution?

humble minnow
granite bane
#

@rustic wedge @simple path

smoky pendantBOT
#

dynoSuccess Zaii#1192 was muted

manic seal
manic seal
coral fiber
#

Hey

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Why i am not receiving my 10 buff coin challenge on mobile

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I have played more than 75 games

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And i keeps staying at 74

pearl palm
#

is it normal that there is no more riot redeem for non-premium user?

autumn belfry
#

are you going to add overwatch 2 ?

north badger
#

well there eventually be more Canadian items added to the store at some point? sad for the limited selection i have to spend my points on

brave blade
#

its starting to annoy me

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why does buff open in every game i play

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that has nothing to do with buff at all secondly i have the buff recorded off and this still pops off

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it's truly annoying even when i pay i sitll get ads but yk idm that but what i mind is this everytime you all need to fix i get it it's not something easy to do but yooo this is annoying

simple path
simple path
red pewter
#

when buff will suport ow2 ?

fallow edge
#

i just got the app and its not tracking minecraft duel matches. does anyone know how to fix this?

robust garnet
#

quick question for league of legends i need to kill 25 towers but have alrdy 17 for like 3 days and it still doesnt go up. anyone know how to fix it?

humble minnow
#

whats wrong with overwatch buff points?

humble minnow
fallow edge
fallow edge
#

i think so

fallow edge
#

yes its enabled

lapis ore
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there used to be a 5$ riot code in the store but now its not there can anyone explain pls

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and no its not out of stock its just gone

robust garnet
fallow edge
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it wont track

oak salmon
#

What is with premium only global items?

manic seal
manic seal
manic seal
fallow edge
#

oh

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its the optifine

robust garnet
fallow edge
#

will they ever add optifine with minecraft?

hybrid yoke
#

can someone please help me all my buffpoints are gone from my acc

eager island
#

Why isnt fall guys working with bUFF? the launch screen thing doesnt even show up

manic seal
manic seal
noble acornBOT
# eager island Why isnt fall guys working with bUFF? the launch screen thing doesnt even show u...
OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

royal carbon
#

can i get a refund for my premium? i didnt realise when the rebill date was and meant to cancel but was a day too late but i need the money for bills and petrol for getting to and from work :/

noble acornBOT
# royal carbon can i get a refund for my premium? i didnt realise when the rebill date was and ...
CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

manic seal
#

cancel it first

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then

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try to not use the premium benefits

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and maybe they will refund you

royal carbon
#

okk ty<3

rustic scaffold
#

Ik this isnt support but tysm to help me in my early days to make me know how to use buff moderators tysm ;) you guys are the best team

thorn beacon
rustic scaffold
thorn beacon
#

perfect

manic seal
#

woaa congrats

silent creek
#

I got a little problem here 😕

manic seal
silent creek
rustic scaffold
rustic scaffold
silent creek
rustic scaffold
#

If u see the stocks 1 euro = 1.03 american dollar

silent creek
#

ah, damn

rustic scaffold
#

And steam converts euro and dollar fast

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Ahh its fine ;) do u use steam for buying games or accesories (csgo skins)

silent creek
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to buy games

rustic scaffold
#

Not really a problem then

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:)

earnest gull
#

My marketplace like this after New update?

manic seal
earnest gull
north badger
#

well the gaming keyboard and mouse ever be avaliable in canada?

manic seal
#

did you try reinstalling?

earnest gull
#

Ok wait

rustic scaffold
earnest gull
frail nest
#

Can someone help me? I bought a gifcard that appeared in the store as global, but in my inventory it appears as common (US Only) :c

earnest gull
#

İt didnt work

manic seal
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and then restart the app

frail nest
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the steam one

manic seal
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there is not steam global

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you must seen another item

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and get confused

frail nest
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i alerdy buy one, but is a little time ago

manic seal
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yea

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there was

earnest gull
manic seal
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not anymore

earnest gull
#
  • vpns
north badger
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app on my phone doesnt wanna work

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i try click sign in with google and its stuck on log in page

frail nest
#

I was waiting for him to come back, because I'm from the BR region, I even tried to contact email support yesterday, but I didn't get a response

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so i came here to try agin

manic seal
manic seal
north badger
#

but when i created my account via my gmail it didnt make me creat a password

manic seal
manic seal
#

recovering your password will create a password

north badger
#

ty ty

frail nest
manic seal
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if not, then you must create an usa account

frail nest
#

thanks

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It's a little frustrating, but at least I got an answer

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well, thank you for your time dude

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have a nice night (i think)

manic seal
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yw!

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yea 22:04

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you too

serene copper
#

can i use 10 euro riot access code eu only in turkey ?

solemn hamlet
#

no i thinks

north badger
#

can i use buff on my cell phone and pc at the same time or is it 1 or the other?

mortal echo
#

Hey just wondering does anyone know if the Global Riot Access Code for normal users been removed?

manic seal
karmic vortex
#

is there any way to buy this stuff outside US?

karmic vortex
#

there is nothing left to buy then

fallow edge
#

what is blitz sg in the minecraft section

lament jay
#

how do i complete the skywars mode quest

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I've played skywars and skywars duels and it isn't counting

thorn beacon
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need to stay at final game

manic seal
manic seal
lament jay
#

it is counting my coins but what gamemode do i play to count "Play 20 matches in Skywars Mode"?

plush ridge
#

happened again

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I reinstalled overwolf yesterday

manic seal
slender furnace
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It doesn't let me sign in using discord

plush ridge
plush ridge
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mentioned it yesterday, was told to reinstall overwolf, did nothing

manic seal
plush ridge
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pc

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buff usualy works

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it's just rarely that this happens

manic seal
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oops, i did reply another msg

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sorry

manic seal
manic seal
#

that was for you yes

plush ridge
manic seal
#

oki

slender furnace
manic seal
slender furnace
#

Nope, it just doesn't do anything. I've already uninstalled and installed again.

slender furnace
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Nope

manic seal
#

where are you from

slender furnace
#

USA

manic seal
#

mm

lament jay
#

I'm playing skywars it's doing nothing

manic seal
manic seal
lament jay
manic seal
#

did the coins go up on the last match?

lament jay
#

coins increase per game but

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the skywars quest doesn't

manic seal
#

try another one and see if the coins increases

north badger
#

when purchasing an item for us only can i put my friends address and have them ship me the item?

manic seal
north badger
#

ah rip okay ty

fading tinsel
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Im having a bit of a problem getting emails from buff

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i cant get any emails from them and im trying to buy razer gold but i cant get any type of email

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Does anyone know what is wrong?

manic seal
fading tinsel
#

its set as my normal email

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but its only been like this for a certain time

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it was fine before

manic seal
#

ok now check spam if the mails are there

fading tinsel
#

oh thank you

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i found them lol

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i had checked earlier but they wouldnt show up

manic seal
#

yw

plush ridge
vital jackal
#

hello how can i do quest in fn

manic seal
vital jackal
#

its not happening

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

manic seal
plush ridge
#

with*

manic seal
#

disable them and then try a match

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it should work

plush ridge
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I mean I used it for 5 months with valorant tracker and outplayed and it worked, and now it works except on a few times a week

manic seal
#

thats the only solution that i have

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you can try this as well

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disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

plush ridge
#

ok I will do that, I will tell you if it happens in the future, idk if it could be a bug with the app. don't think it is but it's a possibility

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thanks for the help, and have a good day

manic seal
#

yw

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its 2 am

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so not good day to me

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and gl

sacred copper
#

Can i get the buff points from a match shorter than 16 minutes? Minecraft duels games end automatically before it hits 16 minutes.

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@ me when someone answers

sacred copper
#

ok

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thx

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and what is it for the other minecraft minigames?

manic seal
#

maybe bedwars kinda longer

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like 5 min

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or smth

sacred copper
#

ok

violet pawn
#

I waited more than 24 hours but it still says cant create ads bonus thing

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Its been 35 hours since my last reward from ads

noble acornBOT
# violet pawn I waited more than 24 hours but it still says cant create ads bonus thing
CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

violet pawn
#

Ye but it has been almost 2 days

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And i earned less than 30 coins last 24 hours

manic seal
violet pawn
#

Yep

sacred copper
#

im doing everything right but it still isn't registering it

violet pawn
#

I havent recieved anything by ads in the last 1.5 day

manic seal
# violet pawn Yep

the text on the bot message its not accurate, you cant earn points by ads if you earn at least 0.01 coin by gaming

sacred copper
#

minecraft

manic seal
violet pawn
#

No gaming

manic seal
#

k

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remember that it restarts after 00 gmt

violet pawn
#

Also does that spin thing count

manic seal
#

nope

violet pawn
manic seal
#

spins doesnt bug caps

sacred copper
#

thanks. I was on 1.8 but now it should work

manic seal
#

gl

urban elbow
#

will minecraft key would be in the shop again?

crude yoke
#

is there a way I can change my buff email?

manic seal
manic seal
urban elbow
crude yoke
manic seal
median elm
#

is it possible to remove this?

manic seal
sacred copper
#

I have more problems

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I cant use my discord to login on my phone

manic seal
sacred copper
#

But then its not the same account

last star
#

why does it not working?

manic seal
median elm
sacred copper
#

Ok

manic seal
sacred copper
#

Oof

median elm
last star
manic seal
#

you cant

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you must wait for them to make it online again

last star
#

so icant get any from fortnite now?

manic seal
#

indeed

sacred copper
#

I can't use my google it does not work

wanton cape
#

when will overwatch 2 be supported

tawny radish
upbeat citrus
#

Hello i am Playing the minigame Space Shooter but I didnt get buffs and I dont can Watch adds. Why?

narrow solstice
#

I am not getting points for watching ads

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Pls help

upbeat citrus
#

Thats a Bug you or its a Limit

narrow solstice
#

From 2 weeks

#

Like

upbeat citrus
#

Ehh.. no

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Sorry I ganz help you

narrow solstice
sacred copper
#

Hey what are the requirements for fall guys?

coral fiber
#

Can someone help

#

It just wont be completed

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I played like 100 matches

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And nothinf

burnt violet
#

is loading man

coral fiber
#

Its from yesterday

burnt violet
#

wait until servers receive your data

#

uhh

coral fiber
#

Bro

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What data

burnt violet
#

well I don

coral fiber
#

I am waiting like 2 days

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Its says 101 % competed

burnt violet
#

yep

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it says 74-75

coral fiber
#

Yes

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But

burnt violet
#

74/75

coral fiber
#

I have 100 matches

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And more

burnt violet
#

huh

coral fiber
#

I played 1 more and nothing

burnt violet
#

well in that case I don't know

coral fiber
#

Can a moderator help

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Or admin

#

I dont like waisting time for no buff points

violet pawn
#

I have the same problem with clash royalr

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Royale*

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And they said we dont have any info about

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when its going to get fixed

coral fiber
#

Bruh

violet pawn
#

Yeah, they should fix this asap

obtuse tree
#

is apex legends tracking gonna get fixed soon ?

charred hemlock
#

Hi when will we have the quests for overwatch 2

fervent grotto
#

why buff isn't tracking fall guys ?

shadow wolf
charred crane
#

I sign up but my login doesn't work

obtuse tree
#

no popout no tracking

pastel night
#

overwatch doesnt track

#

no popups whatsoever

signal badger
#

so the tracking issue is known i suppose i don't need to report, or it might be different with me, damage just doesn't get tracked i can't complete my 3 part weekly missions

serene ginkgo
pastel night
#

oh okayt

#

thanks

fallow pike
#

is it possible to gift buff points?

serene ginkgo
#

No

clear agate
#

hello

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buff is not tracking minecraft

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i am using vanilla

modern fractal
#

@brisk jewel can’t verify brawl stars account

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Or verify my email

#

Isn’t this the link you have to put in?

whole flume
#

theres no riot games gift card in the market place... please fix

smoky pendantBOT
#

dynoSuccess O46 Crew 3 Wesley Vince Lim#6469 has been warned.

noble acornBOT
# whole flume theres no riot games gift card in the market place... please fix
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

broken sorrel
#

why the buff window wont show up when im playing lol

whole flume
#

ty for the top notch customer service

broken sorrel
#

its enabled on overlay

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and still wont work

sour leaf
#

Hello i have downloaded buff its running on my background but it doesnt work

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What should I do?

tacit arch
broken sorrel
#

and i played 1 match from garena

noble acornBOT
# broken sorrel ye
GARENA FIX

Garena servers aren't officially supported by BUFF. However, there's a workaround until we figure out how to track Garena API properly:
-download LoL from Riot
-play 1 normal match via Riot LoL
-now you can close Riot LoL and play with your Garena client

broken sorrel
#

then uninstalled after

serene ginkgo
#

If that doesnt work then we cant help

#

Because garena not supported

static briar
#

Hey, I'm the guy from yesterday. So Buff responded i tried the methods but it didnt work

frosty nest
#

what is your issue

static briar
#

infinite loading

sacred copper
#

My buff stopped tracking my clash of clans stuff

frosty nest
sacred copper
#

How can i fix it

frosty nest
sacred copper
#

It doesnt work

static briar
sacred copper
#

When i win the counter doesnt go up

tacit arch
#

Api is probably offline or slow, try it later

frosty nest
static briar
sacred copper
#

Ok its working now i just needed to reload buff

static briar
#

they sent me

#

Hi,
Please try following the steps below:
-Uninstall BUFF
-Uninstall Overwolf by following Overwolf's guide: https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
-Install Overwolf and then BUFF
If you have tried these steps before please try doing them once again.
If you're still experiencing login issues after following the steps above please let us know!

Overwolf Support Help Center

We're here to get you informed on everything you need to know about Overwolf, including helpful guides and troubleshooting articles to back you up when you get in a pickle

#

this

frosty nest
#

and did you follow the steps

static briar
#

yes

#

should i try it again?

frosty nest
#

did you contact them again

static briar
#

not yet

#

I'm trying to be sure

frosty nest
#

dm me your logs

noble acornBOT
static briar
#

i uninstalled overwolf earlier

#

to try again

sour leaf
#

my buff is instaled but it doesnt activate when i start playing

#

idk it doesnt start tracking

plush jewel
#

yo

#

12 kills

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in one match r6?

#

tf

lyric shell
#

where is the terraria steam game key ?

plush jewel
#

thats barely possible

sour leaf
#

do i need to do something else coz all i did was i downloaded buff and overwolf i start playing but it does not track and i dont get any buff points

lyric shell
frosty nest
noble acornBOT
#
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

lyric shell
frosty nest
#

Not really possible, actually

#

to know

hasty zephyr
#

hi, my buff isn't tracking overwatch

frosty nest
#

it's normal

#

that it doesn't work at the moment

#

Because it's API is down

hasty zephyr
#

okey

#

when will it be back on?

frosty nest
#

No info/ETA

hasty zephyr
#

ok thx anyways

tacit arch
noble acornBOT
fervent grotto
noble acornBOT
shadow wolf
#

check that

humble minnow
violet pawn
#

How to obtain that sp thing

frosty nest
frosty nest
violet pawn
frosty nest
#

Like what?

#

Play games and earn coins

violet pawn
#

Like 1 game = 1 sp?

frosty nest
#

no

#

1 coin = 10 xp

violet pawn
#

I have 147 points and 239 sp

#

Ohh wait

#

I got most of it from ads

#

Thats why i guess

frosty nest
#

Yep

#

challenge coins etc also don't count

violet pawn
#

Thx have a nice day

frosty nest
#

You too

civic saddle
#

Is there any way to get rp if u only can access global gift cards and dont have BUFF premium?

cinder lava
#

hello when will overwatch 2 be supported on buff?

#

anytime soon or?

tacit arch
#

no info

cinder lodge
#

Does buff track any games anymore? Or does it just tell you how it isn't gonna track your games.

humble minnow
civic saddle
#

Where can you give BUFF bad reviews?

earnest violet
#

brujjjjjjj

cinder lodge
#

@frosty nest Wouldn't track apex or overwatch yesterday. Won't track league today. But it feels the need to pop up and fk my games up every 5 minutes telling me its not tracking anymore. Should really talk to whoever coded this pile of crap and have them fix it so it doesn't pop up if it's not tracking. No point in bothering people if it's not doing its job.

finite rose
#

I finishes lvl2 but I only got like 2 point?? It said claim 20.00 right?

tacit arch
finite rose
latent rose
#

what is required to earn points by playing minecraft?

#

anyone?

frosty nest
#

otherwise you would be here to ask why it doesn't work

#

yes

#

don't ask to ask please, just ask

#

Yes, it's because of hardware acceleration

cinder lodge
#

Yo honestly. I support the app maybe popping up a single time and telling me it's not tracking. but I dont need it spamming me saying it's not working.

frosty nest
#

it uses gpu to perform faster processes

#

it should pop up when you launch the game only

#

am I wrong?

cinder lodge
#

No

#

It pops up every single time I get into a game

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plus when my game is done

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Just to let me know it's not tracking.

#

Like it's cool if it's not working. That's fine. But it doesn't need to pop up every 5 minutes telling me how crappy of a job its doing

tawny carbon
#

Try restarting PepeLaugh

cinder lodge
#

or close overwolf right .-.

frosty nest
tawny carbon
cyan urchin
#

how long is it going to take to get buff points while playing fortnite?!?

cinder lodge
cyan urchin
#

since when?

#

2 years ago?

cinder lodge
#

Since its fkin broke right now bro .-.

cyan urchin
#

poop

last lion
#

hello

cinder lodge
#

Look at your buff app, go look at the top right corner and click on the lil joystick icon

#

itll show you whats working or not

cyan urchin
#

ok

last lion
#

im running buff rn but my headshots in valorant didnt count can somebody help it was deathmatch btw

#

can somebody help

cinder lodge
#

Its prolly broke my guy, or you didn't get a full kill.

tacit arch
#

you can earn only unrated, rated, spikerush, replication and escalation

neat tendon
#

can i get minecraft from the market ?

native berry
#

Is this bug fixed??

humble minnow
#

ive played 2 games of siege but my game count for the day hasnt gone up and i opened buff before starting

tacit arch
neat tendon
#

ok thx

noble acornBOT
# humble minnow ive played 2 games of siege but my game count for the day hasnt gone up and i op...
R6 TRACKING ISSUE

There's a bug where in R6 only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart R6 after every R6 match (if this doesn't work, please try restarting BUFF with R6 as well). It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug.

tacit arch
#

you got coins after both matches?

fervent grotto
tacit arch
#

yes

humble minnow
#

also on clash of clans and clash royale what is ranked matches?

bright saffron
#

Fortnite update .!

median oyster
#

when are you fixing fall guys fraud issues

tacit arch
#

soon

clever kernel
#

i have a problem i did some challenges but it didnt register it

clever kernel
#

mincraft

frosty nest
worldly dagger
tacit arch
tacit arch
humble minnow
worldly dagger
shadow wolf
young stratus
#

I did a phone game for 380 points but I didn't get the buff tokens even tough I did what it said "finish 20 levels before 10 days"

worldly dagger
worldly dagger
shadow wolf
#

wut?

worldly dagger
#

nevermind after a while now it counts

#

there was some huge delay

#

but now its fixed i suppose

shadow wolf
#

alr

ruby pumice
#

Hey...i have a problem with a 3€ Amazon.de gift card

#

i dont see any Gift Card Code

#

can a Admin or Support pls help me

carmine warren
#

hello i need some help with the app on the pc i can

frosty nest
carmine warren
#

it wont count the points when i play games ]

sand crown
#

help to fix it

frosty nest
frosty nest
carmine warren
noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

carmine warren
#

ight let me try it

sand crown
ruby pumice
#

i get an e-mail with this code

frosty nest
ruby pumice
#

ok thx

carmine warren
#

but buff didnt open autmaticly

torpid grail
#

Hello, I have a problem with buff while playing Minecraft on Hypixel, I played a fair few games and even won some on bedwars, the problem is it doesn't register my games, I'm on lunar client 1.8.9 and the Minecraft pop up of buff shows up, But no games registered, Fix ?

violet pawn
#

Even optifine isnt supported, u need to play vanilla

#

Check #Minecraft

#

How do i ping it

torpid grail
#

Well that's unfortunate, playing without optifine is really bad

violet pawn
#

To earn from Minecraft, you must meet the following requirements.

● Official Minecraft Launcher
● Version 1.18.2 or 1.19 only.
● No optifine/forge installed.
Hypixel.net server.
● Hypixel language must be in English.

Overwolf, our tracker provider, doesn't support version 1.8.9 or different launchers. That means, it's not our fault and there is nothing BUFF can do about it.

To earn from Duels, the match must be more than 1 minute long, or you will get a fraud error message.

To earn coins for playing Bedwars and Skywars in Minecraft, you need to wait until the match ends even though you die.

#

DONQO said this

#

@torpid grail

torpid grail
#

yeah i checked it

#

well that sucks

frosty nest
carmine warren
#

win10

carmine warren
warm lynx
#

hello

#

why I am not getting points in minecraft

frank oasis
#

It doesn't track my game doing anything

#

it just says that it didn't track any matches

#

even though I played well over 20

humble minnow
frank oasis
humble minnow
#

oh

frank oasis
#

does it not track it if I'm on a client?

#

like lunar or feather

solemn hamlet
#

minecraft

#

official

frank oasis
shy lake
#

says i won't even feel the app yet it's using 500 mb of my RAM, are you messing w your users or is this a "feature"

solemn hamlet
frank oasis
#

bruh

shy lake
#

influencers showing how they don't even feel the app running in the background

#

false advertising or is there something i'm missing?

silver ether
#

if I have connected my PlayStation account and play Fortnite on it, will count games?

frosty nest
tacit arch
shy lake
#

in game the usage decreased a little

charred crane
#

does buff support minecraft 1.19

tacit arch
shy lake
#

what about the other 100 mb process?

tacit arch
#

thats overwolf

charred crane
#

why do i feel like buff increases my fps 💀 i used to have like 200 fps rn i have 400+

tacit arch
#

¯_(ツ)_/¯

rose sage
#

how do u give the robux

#

gift cards

#

or go on acc

tacit arch
#

?

#

earn buff coins, and buy roblox gift card

#

with buff coins

rose sage
#

oh

#

i thought u had to give acc password

#

im so dumb

tacit arch
#

no

#

you will get gift card code

rose sage
#

ima do the mc one then

restive silo
#

when i play fortnite buff says offline and it can't track idk what to do

noble acornBOT
# restive silo when i play fortnite buff says offline and it can't track idk what to do
UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

stoic tiger
#

i just payed for premium but i didnt get it

urban elbow
#

when fortnite will be online?

#

its offline like 2 weeks

tacit arch
tacit arch
urban elbow
#

thank u

urban elbow
tacit arch
#

you didnt

urban elbow
#

but what the reason it takes so long to go online?

shy lake
#

too much to grind

rose sage
#

hey

#

what game in mc

#

im playing hypixel it wont work

urban elbow
#

thanks

vapid beacon
#

why i cant disable highlight record

tacit arch
vapid beacon
muted wadi
#

hello please help i still didnt get premium on my buff

stoic tiger
#

restart app

muted wadi
#

i payed 2 days ago

#

i restarted it like 100 times

tacit arch
muted wadi
#

ok hope i will get soon

pliant fjord
#

Hey guys
My friends lives in Macedonia and his qccount region is turkey can he buy the eu only riot cards?

tacit arch
#

league of legends?

pliant fjord
#

Will it work for him?

tacit arch
#

or valorant

pliant fjord
#

Valorant

tacit arch
#

then he is on eu region probably, if yes then yes

pliant fjord
#

He is on turkey region

#

His account is turkish

tacit arch
#

turkey region doesnt exist

#

turkey region exist only in lol

#

not valorant

pliant fjord
#

Bro when he open to buy some valorant points he pays with turkish lira

tacit arch
#

doesnt matter currency, if he gets 5 euro card then he will get 475VP

#

even if its way cheaper if he buys it with money

pliant fjord
#

Ok thx

plucky tundra
#

Did the Riot Gift Cards get removed from Buff?

plucky tundra
#

The free redeem ones

#

well not free

#

but the ones for anyone

#

not prem members

noble acornBOT
# plucky tundra but the ones for anyone
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

plucky tundra
#

ahh

#

ty

quaint path
#

hi the tracker is not working

patent scroll
#

ye

quaint path
#

have been playing for 4 days

patent scroll
#

they start up and say they are working then says it didn't track

manic seal
patent scroll
#

for me it was minecraft

manic seal
quaint path
#

league of legends and overwatch

manic seal
#

and league

#

which gamemode did you play

quaint path
#

blind

#

and rank

#

how about overwatch 2

manic seal
#

no eta

quaint path
manic seal
quaint path
#

singapore

noble acornBOT
# quaint path singapore
GARENA FIX

Garena servers aren't officially supported by BUFF. However, there's a workaround until we figure out how to track Garena API properly:
-download LoL from Riot
-play 1 normal match via Riot LoL
-now you can close Riot LoL and play with your Garena client

manic seal
#

so you play on garena servers

#

you must do that

quaint path
#

aite thanks

#

but are they still going to fix the garena for buff?

manic seal
#

Garena servers aren't officially supported by BUFF.

#

there is nothing to fix, just there is a workaround

lean cloud
#

Hello guys im trying to get the weekly challenge for minecraft but but if I win the amount of wins wont raise in the buff app, can someone help me?

manic seal
lean cloud
#

yes

manic seal
#

on the pop up at the end do you earn points?

lean cloud
#

Nope it says Buff diddn't track any matches during this session.

manic seal
#

since that one its on the end of the game

#

when you close it

#

and see if you are following all the steps

lean cloud
#

Ooohhh thx

errant shadow
#

how do u check what gamemodes u can get points in

noble acornBOT
# errant shadow how do u check what gamemodes u can get points in
SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

errant shadow
#

k thanks

granite ice
#

Why i get kill but 0 damage?I'm so confused

#

need help

proud wasp
sand zephyr
#

Are there any future plans for buff mobile to work on "league of legends:Wild Rift"?

sand sage
#

When will be the store fixed? Still can't buy anything in EU/GLOBAL, only dots.eco and PUBG MOBILE stuff. It's getting a bit annoying and useless

sand sage
#

i feel like they are just taking all the money for the ads that they show us and its always out of stock so they get more

pearl palm
#

is it normal that there are no more riot points that you can claim without premium? just wondering

sand sage
manic seal
noble acornBOT
# pearl palm is it normal that there are no more riot points that you can claim without premi...
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

manic seal
#

They are out of stock

#

No info if they will restock soon

pearl palm
#

okay ty

manic seal
manic seal
#

They doesnt buy cards directly from the games

#

And also the money is not infinite

sand sage
#

but if the ads don't cover the worth of buff coins then there is no point on the whole thing, if its really the provider then its understandable but still weird

honest pollen
#

I'm watching ads for some buff points and it says you can claim ur reward, but when I click done it doesn't give me the points

granite ice
manic seal
noble acornBOT
honest pollen
#

I only watched one ad and i didn't use or get on a game today

dreamy dust
#

does any1 know when theyre adding more games

#

as in sea of thieves, terraria etc

main pond
#

i dont know who needs to see this but this guy is clearly using multiple accounts 💀 💀 💀

manic seal
manic seal
glad parcel
#

sup

#

for some reason buff isnt downloading for me

main pond
cunning dust
#

does anyone know when is the next steam restock going to happen?

honest pollen
#

I am sasquatch btw

frosty nest
frosty nest
honest pollen
#

i sent a msg earlier and then changed my name

frosty nest
#

What's the problem?

honest pollen
#

im not getting buff points for watching ads

frosty nest
#

restart overwolf

honest pollen
#

i did

#

didnt work

frosty nest
#

do it again for me

honest pollen
#

ok

manic seal
#

on the transactions

#

so if shows there means that you are earning points

honest pollen
#

but I i'm not i can send a screenshot of my balance

frosty nest
#

You are

honest pollen
#

oh wait it worked

frosty nest
#

How do you know that it didn't increase already

honest pollen
#

i restarted my pc

frosty nest
#

See

manic seal
frosty nest
#

You weren't successful to restart Ovewrolf

#

that's why it didn't work

dreamy dust
#

do u plan to add more amazon rewards for gb??

honest pollen
#

thank you i love you toga

regal cipher
#

Why WOnt You Add URF In League Of Legends

proud wasp
violet pawn
#

Is there an option to get informed when minecraft is in stock

proud wasp
#

Nop, not at the moment

violet pawn
#

Will there be an option

manic seal
#

who knows but like, it will notify you but you will try to claim and it will get out of stock after you get the notify

#

prob

minor quail
#

hey i got a small issue i think my country does not allow ads for buff by example i dont get ads by the buff app by that not having to pay to not get ads or cant watch ads for buff coins.

violet pawn
#

gmt 00 00 is 3 am here soo

regal cipher
proud wasp
#

But we do not plan to support temporary game modes.

manic seal
violet pawn
#

owh

#

thx for the help anyways good night

#

idk if its night there but anyways

manic seal
#

17:00

#

have a good night

marble warren
#

howdy not sure if this is the right place to post but ive been having this problem for about a month "start game not found" im playing lol if that matters

minor quail
#

ur in the right place.

tough forge
#

Where do I go to have Buff start on computer start-up?

edgy hound
#

guys how do i cancel my subscription
i need help
pls

proud wasp
noble acornBOT
# edgy hound guys how do i cancel my subscription i need help pls
CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

edgy hound
#

This is what it shows me

dawn dirge
#

I bought a subscription over a year ago and canceled after 1 or 2 months, found out it definitely was not worth it I just found out today that it's canceled on the Google play end but buff has kept charging me every month for months

#

Not cool at all

edgy hound
#

I already sent a ticket and yet no one has replied

dawn dirge
#

Shocker

manic seal
tough forge
edgy hound
#

like 20 minutes ago

tough forge
#

Sorry, took a while for me to answer.

manic seal
proud wasp
#

usually less than a day* except on weekends ofc.

edgy hound
#

and on top of that i went to my overwolf settings and looked in my subscriptions and nothing was there

dawn dirge
#

Yelp

#

Bc they are practically scamming

#

Got me for over a year now

manic seal
manic seal
dawn dirge
#

When someone cancels a subscription

#

It should be canceled

#

Not shown to be canceled

#

Then buff still charge

proud wasp
proud wasp
manic seal
# dawn dirge Then buff still charge

thats happens for only few users, usually when they doesnt use credit cards or uses mobile subs, which have to be canceled on mobile, and yeam send the ticket

dawn dirge
#

Lol but it's obv yoy guys have this prob just judging by the other guy like me

#

Seems like something they should fix

velvet spear
#

Just give money back wont that work??

dawn dirge
#

Most people probably don't notice

#

And just keep getting ripped

manic seal
#

buff gives refunds if the user canceled and the card didnt cancel the automatic payment

#

and usually its a bank/user issue, not buff

velvet spear
#

Damn the money be gone

dawn dirge
#

None of my other subs have messed up

#

When canceling

velvet spear
#

How much was it over a year 108 dollars?

edgy hound
#

that still dosent explain why i dont have a cancel subscription link

dawn dirge
#

Ye

proud wasp
dawn dirge
#

Who knows how much

proud wasp
#

There's no need to keep this discussion here

#

Please open a ticket

velvet spear
#

108?! Thats 10k in my country

#

Like*

manic seal
#

as cisco said, open a ticket and if you dont have any other question please go to #off-topic-english

edgy hound
#

i already did but thats a website problem not a bank problem

manic seal
#

they will tell you

dawn dirge
#

I opened one, but judging by yalls help with the other guy who knows lmao he can't even get a cancel link

manic seal
#

what happened

edgy hound
#

i deleted and re downloaded it twice

#

and still no luck

tough forge
#

Where do I go to have Buff start on computer start-up?

proud wasp
proud wasp
#

buff will start automatically once you launch a supported game

dawn dirge
#

Damn easy to start, hard to cancel lmao he got the start help quick af

tough forge
proud wasp
#

Can you check the boot options in the task manager?

edgy hound
#

and the app on the phone when i try to cancel it just ask if i want to subscibe

#

again

manic seal
proud wasp
proud wasp
#

Even if you cancel the subscription, it'll always show up the button to cancel it

#

That doesn't mean the sub ain't cancelled

autumn belfry
#

i still can win if i buy just 2

dawn dirge
#

I'm getting charged th9, checked my bank

#

Thats the problem

manic seal
#

yes send the ticket

dawn dirge
#

What made me log onto the buff acc in the first place

manic seal
#

and they will solve it

edgy hound
manic seal
#

no sense to debate it here, you wont earn anything

dawn dirge
#

Just like using the app in games

#

Lmao

#

Thats just a joke bc im not d

#

Mad

manic seal
edgy hound
#

Pc

manic seal
#

we already answered you

manic seal
# edgy hound Pc

unsubscribe on pc, if you subscribe on mobile you can only unsubcribe on mobile, same as pc

#

if you subscribe on pc you can only on pc

edgy hound
#

thats the problem there is no unsubscribe button on pc

manic seal
#

can you send a ss

edgy hound
autumn belfry
#

can i win with just 2 ticket right ?

manic seal
#

then restart overwolf

proud wasp
manic seal
#

just more you get more probabilities

autumn belfry
#

ok thank you

marble warren
#

ive been having this problem for about a month "start game not found" im playing lol if that matters

manic seal
#

or asia servers

marble warren
#

idk what garena is but im in NA

manic seal
#

which gamemode did you play

marble warren
#

ranked

manic seal
#

ok good, now send ss of the overlay settings

marble warren
manic seal
#

mm

#

try this:
disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

manic seal
#

and then try a match

gusty plaza
#

Fortnite isnt supported atm ?

charred crane
#

Is clash of clans weekly challenges working?

manic seal
manic seal
charred crane
#

yes

#

how long till fn fix

gusty plaza
charred crane
#

its been weeks

manic seal
manic seal
#

they can give you a better answer

gusty plaza
#

okay

charred crane
#

ight

charred crane
meager nimbus
#

how do i add different game accounts to buff?

manic seal
meager nimbus
#

how do i do that?

manic seal
#

buff doesnt read accounts on pc

meager nimbus
#

oh

manic seal
#

just play

ivory shadow
#

hello so im curious if anybody knows the restock time for steam gift card 10 euro

meager nimbus
ivory shadow
pliant fjord
#

guys

#

10 euro riot card for eu

#

how many valorant points?

solemn hamlet
#

1000

pliant fjord
#

thx

tough forge
#

I re-enabled Overwolf's automatic startup, nothing! 🤣
Joined in to Valorant and hell no Buff didn't start up.

marble warren