support-en

[manic seal]

wdym

no info

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by Kyuu[t]♡mico#0001 (Staff)

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[lone obsidian]

I did. Other tasks like "match mvp 5 rounds" work fine

[manic seal]

so you did earn points too

did the match end you as terrorist

[teal vessel]

when do daily challenges reset

cause its 8 pm for me and I started at 5pm

idk when it will get over

I can get an ez 5 buff points

[manic seal]

00 gmt

[plush rune]

When is Fortnite getting fixed. Because atm I can’t earn any points. Pls fix this.

[tacit arch]

It's not buff sided

Contact overwolf if you have more questions about Fortnite status

[median seal]

You reached you daily bonus

Or you played a bit of ads and then played a bit games, and then returned back to collect more ad points

[covert shale]

this lagg my pc very hard

i normaly play at 350 fps with the app i cant even play

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Kyuu[t]♡mico#0001 (Staff)

[proud steeple]

is there a way to disable ctrl+tab?

just caused me to die

in minecraft btw if that helps idk

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

go to the minecraft overlay

and change the keys

[proud steeple]

Okay Thanks

why's it not tracking skywars

I'll see this when i join hypixel

but then it never tracks

[tacit arch]

Read #964252567699857448 message

[proud steeple]

how come it has to be 1.18 and 1.19 only?

[turbid canopy]

Why does this happen sometimes?

[charred crane]

same @turbid canopy

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[tacit arch]

Overwolf can't track older versions

[proud steeple]

it used to track 1.8.9 didn't it?

cause I never play hypixel above that and it used to track

[turbid canopy]

If a team is very strong and the game ends early, then we don't get coins and this is unfair.

[tacit arch]

No, it never tracked older versions

[proud steeple]

hm

[exotic wolf]

cant login with google on mobile

[teal vessel]

one of my challenges is to get 10 games played

does it matter which game modes

in valorant

like spike rush is shorter than unrated

but its still a game

[manic seal]

it doesnt matter

[teal vessel]

cool

after week 3 challenges

then what

[manic seal]

wait for the next week

[teal vessel]

alright

thank you

[floral anchor]

how long does it take to get points after friends use your link

[manic seal]

no info, but shouldnt take more than 3 days after they complete the requirements

[floral anchor]

k just wondering because it has yet to come through but its only been a day or two thanks

[empty isle]

guys why doesnt it give me those points like i've played a lot of match and it says i've earned like 10 in total but why wont they show up in my account please ping or dm me

[manic seal]

wdym

i see 0.88 there

[empty isle]

because i played other match maybe?

[manic seal]

so why did you send that ss

restart overwolf

[empty isle]

because I didnt ss the other one

[manic seal]

and balance will update

[empty isle]

u sure?

[manic seal]

yea

[empty isle]

i just completed a quest and it updated automatically

it just didnt give me the match points

why though

[manic seal]

if the app is running for some time it time out and stops updating balance

[grim flicker]

how do i cancel a subscription

[eager island]

Do we have an estimate on what time tracking for Fortnite will work again?

[teal vessel]

My referal count hasn't updated

I invited him at 5pm

Now it's 10pm

And it still doesn't show 1 referee invited

It still shows 0

I am confident he used my link

And made a new account

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

depends on overwolf not buff

so ask them

[manic seal]

does he had overwolf installed

[eager island]

Is this because of the new season? Does it normally take this long?

[manic seal]

depends on overwolf not buff
so ask them

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[eager island]

Oh wow. Thank you a lot

[lavish solstice]

hello

i need a help pls

[manic seal]

with

?

[noble acorn]

@charred crane, sharing referrals is not allowed in this server, please read the rules here: #info-and-rules
You will get muted if you keep posting it.

[grim flicker]

@manic seal can u help me with sum in vc real quick i think there is something wrong with my app

nvm

sorry

[hasty thorn]

why do i keep getting fraud alert and i don't get any buffs

from my games

i even restarted my pc

[smoky pendant]

Kixx#6255 has been warned.

[grim flicker]

Bruh

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[grim flicker]

are you fr

[hasty thorn]

nah, they both were 25 mins+

[manic seal]

what game

[hasty thorn]

league of legends

2 ranked games

also there is a task i completed but i didn't get my buffs, even though it says completed on the "my tasks" tab

my buffs*

[manic seal]

send ss of your overlay

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

send a ticket #open-a-ticket

[hasty thorn]

is this ok?

[manic seal]

yea

disable the other plugins you have installed

and then try this

disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Kyuu[t]♡mico#0001 (Staff)

[hasty thorn]

yeah buff started automatically

[spice umbra]

is this just for me or something global?

game = fornite

[manic seal]

now try a match

[manic seal]

global

[hasty thorn]

ok i ll keep u updated

[hasty thorn]

ok it works now, thanks!

[twin salmon]

hi so like ever since i installed buff i been getting huge fps drops despite owning a 3080 ti and a 1440p 240hz monitor

I didnt get any fps drops back then before I installed

Is there a way to fix it rn or should i just uninstall buff for good

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Kyuu[t]♡mico#0001 (Staff)

[proper python]

can somone pls

help

after i play games i dont give me buff

[tacit arch]

What games you playing

[proper python]

valorant

[tacit arch]

Gamemode

[proper python]

unranked

i can sho some images

w

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[proper python]

i did

[tacit arch]

Did what

[proper python]

the overlay

[twin salmon]

still no effect

[tacit arch]

You enabled?

[proper python]

yes

[tacit arch]

Can you send screenshot real quick

[proper python]

k

before

[tacit arch]

That's not what i want

[proper python]

after

[tacit arch]

Restart overwolf

[proper python]

ive done that

[tacit arch]

Also

[proper python]

i talked to anouther person the other day

[tacit arch]

You watching lol challenges and not valorant

[proper python]

huh

???

[tacit arch]

?

[proper python]

u mean am i watching chalenges

[tacit arch]

Check screenshot you sent

Properly

[proper python]

yeah

whats wronh

wrong

[tacit arch]

.

[proper python]

that was after game tho

[tacit arch]

Since when are there damage in buildings in valorant

[proper python]

that was how manny i got after game

huh

[charred crane]

BRUHH

I got like 90 buff points but the continue button didn’t work

And I couldn’t claim my points

[tacit arch]

Yeah you broke it limit is 50

[charred crane]

Oh my lol

[proper python]

dang bruh

[charred crane]

What about this

I couldn’t claim this either

It took ages

[tacit arch]

It's not recommended to watch ads on mobile app, don't watch them

[charred crane]

Now what do I do

It took like 2 hours

[proper python]

dang bruh

[tacit arch]

Nothing, play games

[charred crane]

Took ages tho..

[proper python]

i feel ur pain lol

[tacit arch]

Buff can't give coins manually if you want that

[charred crane]

Where’s the support page?

[charred crane]

Oof

The button was broken

Even at 20

[tacit arch]

Buff is still in beta, if they have to give every person buff coins, it would bankrupt already, for next time don't watch ads and play games

[proper python]

farrrrr

😪

can somone help pls

[tacit arch]

I answered you already you watching lol challenges and not valorant challenges

[proper python]

i did a game

and did chalenges

and im stuck

[tacit arch]

Send screenshot

[proper python]

o what

i sent them

[tacit arch]

Of your valorant challenges

[charred crane]

hi support i paid for premium elite and still block at 50 bp days seriously ?

[tacit arch]

Finally

[proper python]

wat

[tacit arch]

Can you send me screenshot of your buff settings in my DMs?

[proper python]

so wat now

it didnt give me for all of my other games

[charred crane]

NAN / 50 COINS LIMIT / AD PROBLEMS
You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Mico send me that

[tacit arch]

Now claim coins and play more

[stable spruce]

when will buff be up on fortnite ?

[proper python]

but wat about all the other games

[tacit arch]

Read #game-status

[proper python]

it didnt give me for that game

and others

[stable spruce]

ok thx

[tacit arch]

Restart overwolf

[proper python]

im doing that

[mossy crystal]

Hello Can I ask for the 10$ steam card global ?

[proper python]

so i cant get those lost buff

[tacit arch]

If you got coins in buff window, then you got buff coins on your account, if you don't see it in your balance, restart overwolf if you still don't see it, you doing something wrong

[timid ember]

hey so i bought an amazon card but when i used it amazon said the card was “in violation of our terms and guidelines”

[proper python]

how am i doing it wrong lol

????

[manic seal]

what do you want to ask about it

[manic seal]

send a ticket to amazon

[manic seal]

whats the issue

[proper python]

im not geting buff after some of my games

[mossy crystal]

it was available a couple days ago now it is turned into US

[tacit arch]

With restarting your overwolf

[manic seal]

any error?

[proper python]

no

ive done restarting

over and over

[manic seal]

mm maybe they change it

[tacit arch]

If you are 100% size you are not doing anything wrong, you can send video

[manic seal]

or maybe its just out of stock

[proper python]

ok

so i restart after games

[mossy crystal]

there was that link an excel that shows the stock, is it available right now?

[manic seal]

#974735189341249546

and its not the stock

its the items that has been on the marketplace

[mossy crystal]

so what's in the stock goes to marketplace

but the stock refreash is unknown ?

[manic seal]

#when_is_next_restock #870329411986149536

[mossy crystal]

thx for you support

[manic seal]

yw

[mossy crystal]

one more question plz, is there any place to trade unwanted gift cards ?

[manic seal]

trading is not allowed on the server

so not here

and idk about other places

[tacit arch]

Yea

[mossy crystal]

okay sry for bothering

[manic seal]

you arent bothering, this is a support chat

[tacit arch]

It's ok

[charred crane]

How do I get support

[radiant idol]

can someone help me with something

[manic seal]

discord.gg/overwolf

[charred crane]

Same

[manic seal]

or otherwise send them a ticket

[manic seal]

what do you need help with

[manic seal]

what do you need help with

[radiant idol]

i want to redeem my points

[charred crane]

I tried to claim my buff points

But it didn’t work

[radiant idol]

but everytimme its out of stock

[manic seal]

any error?

[charred crane]

It took 2 hours to get them

[radiant idol]

any tricks?

[charred crane]

No error

[manic seal]

#when_is_next_restock #870329411986149536

[charred crane]

But then the app crashed

[tacit arch]

Things are restocked every day, just check market often and be fast

[manic seal]

which game

[charred crane]

Buff

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

the limit is 50

per day

[charred crane]

Ik

I got at 20

And I still couldn’t

[radiant idol]

any specific time?

[manic seal]

well if it did crash it gave you the ads points anyways

[charred crane]

The app crashed when I tried to claim 27.4

[tacit arch]

No, read #when_is_next_restock and #870329411986149536

[manic seal]

go to transactions and send a ss

[charred crane]

Ok

[manic seal]

ads viewing bonus

you are getting points as i can see

[charred crane]

Not 47

And 20

[manic seal]

thats your entire transaction history?

[charred crane]

Ye

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

read the entire message

[charred crane]

Look

No there wasn’t any error message

I just couldn’t click the continue/claim

[manic seal]

sometimes it doesnt show error but if doesnt give you points means that

[charred crane]

No I didn’t click ad view bonus

I clicked continue

And then the app crashed

It went black

[manic seal]

if it didnt give you more points means that you earned more than 50 points by ads or you played a game and ads bugged out

the crash have nothing to do with it

[charred crane]

It’s not about the ads

I just opened the app today freshly no claims. Then I played some games but the app crashed

And I couldn’t claim

[manic seal]

so you cant claim the points by playing?

[charred crane]

Ye

[manic seal]

how much did you earn by playing

on points

[charred crane]

19

And then add

*ads

[manic seal]

impossible, no game gives 19 points

[charred crane]

It does

All together

Ohh you mean by 1 game

I got 1.4

[manic seal]

on your history shows 1.47

so it gave it to you

[charred crane]

No not today

It only gave me some of it

Look

[manic seal]

impossible to get 46 points by playing a game

[charred crane]

No I also got ads

But not more than 50

And you said 50 is the limit

[manic seal]

yes

[charred crane]

I got 46

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

keep watching ads then

[charred crane]

But the app crashed

[manic seal]

click the ads viewing button again

[charred crane]

I can’t

[manic seal]

any error?

[charred crane]

No error message

[manic seal]

then? when you click it crashes or it doesnt load?

[charred crane]

Crashes

I tried re installing it

[stable harbor]

hey

it says i need a higher tier to buy this item

eventhough i have the money for it

[manic seal]

mm what device are you in

[stable harbor]

pc

[manic seal]

?

why do you answer the question that i made to another user

[manic seal]

yes you need at least bronze

[white goblet]

It says my tracking Isnt working for Fortnite is this User error or something else ?

never used buff before

[stable harbor]

atleast 500 points?

[sudden prairie]

#game-status

[white goblet]

ughhhh okay thanks, why the only game I do play

tragic af

[manic seal]

bronze tier

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico#0001 (Staff)

[keen laurel]

How many codes can I buy in a day if I have premium? I mean how many of same items(riot codes)

[smoky pendant]

RTX ⌁ INTERNᵒᶠᶠⁱᶜⁱᵃˡ#4937 has been warned.

[manic seal]

for everyone is 5 min cooldown per purchase

that means all the codes that you can afford and you can get before it gets out of stock

[keen laurel]

Thank you for your help but I didnt know that pinging a staff get you a warning

[manic seal]

its on the rules

yw

[mellow heart]

OK

im concerned about this

can someone tell me whats going on with steam giftcards

because I've been farming buff points since days ago and I was saving up to get enough steam cards for Call of Duty MW2

the problem is

I live in Mexico

and Steam global cards dont appear anymore

[vivid ember]

Why did the global steam gift card disappear?

[mellow heart]

that's what im asking too

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by El GarenxD#7650 (Staff)

[weary elbow]

Read this

[mellow heart]

oh

oh ok

I got concerned thanks

[jovial siren]

why did i get "fraud error" ?

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[subtle briar]

How do I turn on tracking?

[jovial siren]

uhhh

I literally had a tft match i finished 2

def not "too short"

[jovial siren]

how else?

[manic seal]

how long

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[jovial siren]

@manic seal

41 mins

[manic seal]

#info-and-rules dont ping staff please

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of the overlay settings

[jovial siren]

okay

[manic seal]

try this:
disable the other plugins you have
then do this
disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Kyuu[t]♡mico#0001 (Staff)

[jovial siren]

the only thing is this was the only game it happened on it was working on league before 50 mins ago with a regular game

Could it be possible it was cause i was playing on a different region?

[manic seal]

which region are you at

[jovial siren]

Im in na but was playing with friends in EUW

could that be "fraud"?

[manic seal]

shouldnt be a problem

[jovial siren]

[manic seal]

i think as i said, the problem are the other plugins you have

[jovial siren]

you mean plugins with overwolf?

cause It's gave me points before

on the tft

[manic seal]

yep i mean these

[jovial siren]

interesting

[manic seal]

other plugins could interfere with buff making it give errors

[jovial siren]

well ill keep an eye on it and ill test that out if it says it again

since it only happened once so far

thanks mico

[woven kraken]

https://gyazo.com/10709e2a8e7f9750267bf993db708422
ive retarted buff/overwolf and restarted my pc. and its been a while.

this is the second one iver never got, another one was very delayed

[weary elbow]

Whats this

[woven kraken]

golden wheel spins

[weary elbow]

Open a ticket in #open-a-ticket

And send logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by El GarenxD#7650 (Staff)

[woven kraken]

i did for my last one and i still havent recieved a message for over 10 days.

but ill send another.

[subtle briar]

It say's that tracking isn't working but I turned it on... so what should I do?

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

check status

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[subtle briar]

Ok thanks 😁

[daring mural]

Kinda confused

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

check status

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[uncut shadow]

i bought 60 uc for pubg mobile but it's didnt recieve till this moment ?
any answer

[manic seal]

Did you get charged?

[uncut shadow]

no

i got email massage only

but nothing happend

[manic seal]

then you didnt buy it

dont send the code

[uncut shadow]

oh sorry

[manic seal]

use the code that is shown there

[uncut shadow]

ok to where ?

[noble acorn]

PUBG UC

How to redeem:
Go to : www.midasbuy.com/midasbuy/ot/redeem/pubgm
Sign up to Midasbuy
Verify PUBG user ID
insert the code

Summoned by Kyuu[t]♡mico#0001 (Staff)

[uncut shadow]

ammm sorry i said thank u ^^

[simple wasp]

Buff sending fake giftcards

This app is scam

[manic seal]

?

[simple wasp]

I bought 10€ valorant gift card with 10€ amazon giftcard from buff, then they sent me this email, transaction canceled bcz its invalid giftcard from buff

[manic seal]

well, you can ask for help first instead saying that the app is scam ig

which gc did you get

[simple wasp]

10€

Amazon

[manic seal]

yea which one

spain?

[simple wasp]

De

[manic seal]

are you from germany?

[simple wasp]

No

[manic seal]

so prob that was the reason that amazon did block it, amazon did detect that you arent from germany and blocked it

[charred crane]

mobile

iphone

[manic seal]

try on an android device, i think ads on iphone are kinda unstable

[charred crane]

mow im on pc

[simple wasp]

Bruh, on amazon.de you can buy to certain countries, mine aswell

[manic seal]

the code is valid, just prob your account is not legible for amazon since you arent for germany. Anyways, if you want, send a ticket #open-a-ticket . There is not a lot that i can do to help you

i think it was that

balance cant be used to pruchase other gift cards

[simple wasp]

Yea but I found video on youtube where guy did the same thing and it worked for him

[manic seal]

maybe he was lucky

send a ticket to devs help you

[simple wasp]

But what devs, amazon or buff xd

[manic seal]

#open-a-ticket

[simple wasp]

The video is 2 months old, they surely changed ToS coz od that

[manic seal]

[thick ice]

hi

[charred crane]

Does buff work on PS4?

[median seal]

Only for splitgate i think

[earnest jewel]

is there any way to let a clip/highlight be longer than 12 seconds?

[manic seal]

Playing games

[manic seal]

Only with splitgate

[manic seal]

You can record the entire match

[earnest jewel]

how exactly?

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Kyuu[t]♡mico#0001 (Staff)

[smoky sail]

wassup

[earnest jewel]

wait i figured it out

[earnest jewel]

thank you

[median seal]

Where is $10 steam gc for global?

There is us only

[silver nebula]

when do gift cards get restocked normally?

also, 3-0 in Rainbow Six Siege doesn't work.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tacit arch]

read #when_is_next_restock and #870329411986149536

[silver nebula]

ty

[median seal]

My bad i just felt paranoic, also MC and other games are becoming invisible and grt back again

[delicate flicker]

How do I didlink my clash clash of clan account on mobile

[marble jungle]

How to be in suggestions channel

[winged cosmos]

Go to #bot-commands and type .suggest .......

[shadow totem]

Are ads working on buff ?

[wraith jolt]

fortnite fix when?

[cerulean patrol]

i cant log on to buff with my google acc

@cerulean patrol

@everyone

[icy sparrow]

Is the second village also counting to the endless challenge for coc

[regal urchin]

Hey, I´m playing Brawl Stars n my weekly challenge is 99% done, I need 1 more win, but it won´t track, I´ve won 5 times n nothing, it traks endless challenge however :/

[alpine crag]

suggestion: that we can filter the lots by country

[icy sparrow]

?

[manic pendant]

I can't sign in on my buff account

[autumn belfry]

apex legends add new game mode

can i get points from it ? (sry bad english)

[charred crane]

i am having this issue from morning, i have played atleast 8 games.

hey fix fortnite fast, its really unfair.

this image if for fall guys

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by Foxiccini#5701 (Staff)

[fresh fox]

I won like 50 minecraft duels and it said tht i didnt have any tracked matches

[sly nest]

Hello, can anyone help me?

[warm saddle]

i sometimes got a error when i leave a match in right time, buff doesnt redeem my weekly challange progress or even bufff points can u fix it?

[charred crane]

for some reason i have the right acc and the right password but they keep on saying i need to verify the acc and when i check my email i dont have the link does someone know how to solve this?

[median seal]

I sent two days ago to support that my challenges are not working

They replied to me and said to send them my overwolf log, I did and how much time do they need to reply again

[tranquil parrot]

Wait few more days

[tranquil parrot]

Make a ticket in #open-a-ticket and ask them to verify your acc

[median seal]

K

[tranquil parrot]

Which game?

[tranquil parrot]

Yes?

[tranquil parrot]

Read #964252567699857448

[warm saddle]

fall guys

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

There are issues with fall guys challenges

Wait for fix

[warm saddle]

ok

[unique turret]

Hello I have a question

Greetings!

If I play among us, Will I get points, Please reply ASAP

Thanks...
Alwalid

@tranquil parrot Plz help

[tranquil parrot]

Nope, just the games in #game-status

[unique turret]

:(

[median seal]

Is there any chances that world of tanks can be added?

[unique turret]

My Pc is 12 years it can support light games so what can I play, Minecraft can't support it

[median seal]

Watch ads on phone

Only way🙃

[unique turret]

Umm

What app I install؟

[median seal]

The one you see on server

[unique turret]

WHICH?

[median seal]

Buff

[finite rose]

are their any updates on the garena fix for BUFF?

[median seal]

Why do you look here if you dont know which app

[unique turret]

I have it

[median seal]

Well earn points of phone

[unique turret]

Oh ok than you

[median seal]

Np

[finite rose]

are their any upfates on the garena fix with BUFF?

can someone send me to riot gmaes

[finite rose]

can someone send me link to riot gmaes

[vapid beacon]

What the best game can earn points easy

[finite rose]

my league games arent getting counted?

[tranquil parrot]

Maybe in the future

[noble acorn]

GARENA FIX

Garena servers aren't officially supported by BUFF. However, there's a workaround until we figure out how to track Garena API properly:
-download LoL from Riot
-play 1 normal match via Riot LoL
-now you can close Riot LoL and play with your Garena client

Summoned by Cali#0432 (Normal User)

[icy sparrow]

Does the night village in clash of clash also count for the ranked wins??

[polar lava]

Anyone else got their 30 buff points for completing the survey?

They said within 72 hours and i still haven't got it

[tranquil parrot]

Nopr

[tranquil parrot]

Pc or mobile?

[ionic vector]

Maybe you havent qualified

[merry night]

So, getting fraud error when playing R6 games?

[thorny relic]

I can't login to BUFF Mobile, trying to login using Google does nothing and trying to login using discord doesn't help either, is there anything I could do?

[brittle ice]

anyone have problem with challenges?

[raven coral]

gettin this whenever i click on the challenges tab:

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Cali#0432 (Normal User)

R6 TRACKING ISSUE

There's a bug where in R6 only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart R6 after every R6 match (if this doesn't work, please try restarting BUFF with R6 as well). It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug.

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Close overwolf then reopen it

[raven coral]

tried that several times

[tranquil parrot]

Which challenge?

[tranquil parrot]

Forget password > do the process then login

[tranquil parrot]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[raven coral]

how do i back up my highlights?

[charred crane]

Is clash of clans weekly challenges working?

[tranquil parrot]

They are in your video folder

[tranquil parrot]

No

[charred crane]

Do y’all know when it’s gonna be fix

[raven coral]

youll have to be a little more specific

[tranquil parrot]

Open overwolf settings > capture > video folder, go there and open buff

Your videos are there

[raven coral]

this is for windows?

[stuck thorn]

i have fraud error this is the 5th time

[charred crane]

??

[rugged condor]

i need help

so when i enter a game the tab doesnt want to turn off and if i turn it off it doesnt track it so plaz help

[teal vessel]

I entered a death match in valo

And the challenge for to get 270 kills

I got 28

It hadn't updated

Usually it updates quickly after the match

But it hasn't

nvm

its because death match isnt supported in valorant

[junior temple]

I just made my account and can log in on it on desktop but not on mobile, it says I need to verify my account but I can't verify it since I didn't get a email

[forest bramble]

did they remove amazon au gift cards for everyone else or just me 😦

[ionic vector]

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

[ionic vector]

Which game is that

[tacit arch]

fortnite?

[charred crane]

ye

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tacit arch]

read #game-status

[charred crane]

alright

[tacit arch]

if you are in buff app on desktop, its not needed to verify your account again, if it want it from you, you are using wrong log in method or different email

[tacit arch]

open ticket on https://buff.game/contact-us

[tacit arch]

open overwolf settings, go to capture tab, then scroll down and you will see thing called "Video folder" click Open and thats the location for recordings and stuff

[plush rune]

pls fix fortnite

[tranquil parrot]

It's up to overwolf

Not a buff side issue

[ionic vector]

Mhm

Tell em gurl

[junior temple]

and what about phone?

[tacit arch]

I'm talking about phone, it will never want to verify your account again even if you are trying to log in on new device.

[charred crane]

No one is responding to my ticket ,it has been 5 days ..

[stuck thorn]

it happen s even if i was in finals

[plucky bear]

why i cant login in my phone ?

[winged cosmos]

what phone are you using

[plucky bear]

an android

[warm loom]

why is there no 10 dollar us only valorant points gift card

[winged cosmos]

thats not a phone

[plucky bear]

Redmi note 8

[winged cosmos]

are you sure of you didnt type anything wrong

like you forgot the password or something

[plucky bear]

im using the "sign in with google"

[winged cosmos]

and what happen after you sign

[plucky bear]

i choose my google account and then nothing happen

[winged cosmos]

am not sure how to fix this

[plucky bear]

np bro have a good day

[winged cosmos]

you too

[warm loom]

didtheyremove the 10 dollar us only vp card ?

its been a couple weeks i think and it is not there

[austere narwhal]

Hello everyone, I was using BUFF but I noticed that it didn't work for lunar client? Do I have to use the Official Minecraft Launcher 1.8.9 or am I forced to use latest version for the time being?

[tacit arch]

yeah, its not supported #964252567699857448 message

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[austere narwhal]

Well that's just splendid isn't it?

Now, is 1.19.2 allowed or JUST 1.19 or 1.18.2?

[warm loom]

ooh okay thank you

[tacit arch]

not sure about 1.19.2, but 100% supported is 1.19 and 1.18.2

[austere narwhal]

Okay then, thanks for your help!

[tacit arch]

and its not restricted by buff, buff use overwolf trackers and these trackers don't support other clients or different versions

[rustic furnace]

i cant sign in

[tacit arch]

any errors?

[rustic furnace]

yes

[willow canopy]

i need help buff isnt tracking my game

[rustic furnace]

sign in and sign up both doesnt work

[tacit arch]

can you record your issue on https://ctrlv.tv please, send me link to my dms after that

[tacit arch]

what game you playing

[rustic furnace]

its not game

i can send screenshot

that would be enough

[tacit arch]

i know its not a game, and yes, you can try

[dense agate]

hey can somebody telll me how to uninstall buff?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[late oasis]

my buff app is not loading

[cedar summit]

Hello, how can I start the game?
I cant see any 'START GAME' Option
I've been stuck for almost an hour here
in which tab can I see it?

[upbeat eagle]

i dont know which one should I choose to exchange my code

[manic seal]

?

Whats that

[manic seal]

Where?

[upbeat eagle]

valorant

[manic seal]

Which game

[cedar summit]

dota 2

I can't find the start or something

[upbeat eagle]

but asia server

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

Are you trying to redeem a code from buff ?

Give context

[upbeat eagle]

i use 1000 buff coin and get a 5 dollars code but i dont know where to exchange that code

[naive cosmos]

i can't sign up

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[cedar summit]

the overlay was enabled,

[manic seal]

Any error?

[cedar summit]

but there's no start option

[manic seal]

At the start of the game you dont see the pop up ?

[upbeat eagle]

so sad so it means my code useless

[cedar summit]

there's no option to start the game

[manic seal]

If you want to use on ap yea

[manic seal]

I dont get you

[upbeat eagle]

😔

[manic seal]

You open the game from steam and buff will start tracking

Idk what are you trying to do

[cedar summit]

oh I see lol

so I can play using steam and buff will still apply?

[naive cosmos]

i did it

[cedar summit]

crap steam I can't even create an account it keeps saying captcha error even though it's not

[sand harness]

hello, when I put my computer to sleep, the buff was working, it showed me that I had buff points as if I had played a game, but I did not enter the game, but when I looked at my scores, does anyone know why?

[glacial cape]

hi start game not found
i am getting error what should i do

[charred crane]

hi how can i fix this?

[wraith dragon]

how can i get my 5$ riot gifcard, its always out of stock and i have 1000 buff points

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

#when_is_next_restock

[wraith dragon]

dam

ok i guess

thx

[tranquil parrot]

#gaming-chat

[white shadow]

hi i have this bug from yesterday
buff cant count my mission progress

[manic seal]

These challenges are bug

[tranquil parrot]

Pubg weekly challanges are bugged

[white shadow]

oh ok can i notify when challenges are fixed ?
like update that in latest news or sth ?

[half burrow]

hello friends I want to connect to my buff account but I can't I have already uninstalled and installed without any success

?

[iron ibex]

ayo i need help to rec clips on valorant... how do i add the keys and the time of the clip?

@tranquil parrot

[half burrow]

hello friends I want to connect to my buff account but I can't I have already uninstalled and installed without any success
?

@tranquil parrot

[frank quail]

You gotta add Cod Mobile to the game list

[tacit arch]

Game developers didn't create API, there is no way how to track your game stats

[white shadow]

was it answer to my question ?

[tacit arch]

It was answer for @frank quail, for you, just wait till buff devs fix PUBG challenges

[white shadow]

ty

[half burrow]

no one want to talk with me ?

[hybrid night]

Fraud error after a long game on CSGO -_-

[half burrow]

i can't beliver this support .....

[manic seal]

whats your question

[half burrow]

no one here can help me ???? i have already premium in my account

[manic seal]

?

[half burrow]

@manic seal

[manic seal]

mmm on cs go throws fraud sometimes by a unknown bug, devs have to fix it

[manic seal]

any error?

[half burrow]

i cant connect to my account

[manic seal]

?

any error?

or no error message

[half burrow]

no error message

i show you screen

if you want i can stream for you

[manic seal]

yes i see credentials, but i dont see what happens when you click on sign in

it keeps loading, or the button doesnt work

what happens

[half burrow]

i click and i stay in login page

[manic seal]

then the button doesnt work?

[half burrow]

i don't know

i have already unistall and install buff

[manic seal]

click on sign in and tell me what happens

[half burrow]

when I push the button sign în I stay in the same page

[manic seal]

so the button doesnt work

ok

where are you from?

[half burrow]

im from morocco

[manic seal]

try another network

[half burrow]

i have just one in my home

....

[manic seal]

no mobile data?

[half burrow]

no

[manic seal]

mm

does it login on mobile?

your account

[half burrow]

i don't have buff in my mobile

[manic seal]

try

to login on mobile

[icy sparrow]

why is cs not tracking

down rigut

right now ?

[manic seal]

wdym?

its working fine as ik

[icy sparrow]

im playing but dont get rewarded

[half burrow]

No

[manic seal]

do you see the pop up at the start and end of the game?

[icy sparrow]

like its not even opening a window or something else

[half burrow]

@manic seal

[smoky pendant]

SixeR#7786 has been warned.

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of the overlay

try to login with google

[icy sparrow]

ty

[half burrow]

THANKS

[manic seal]

yw

[keen wraith]

buff is not working right now

[manic seal]

what game

[keen wraith]

valorant

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of the overlay

[hybrid night]

new fraud error after a short match on csgo -_- , my life is the best

[vapid beacon]

i cant login

any fix ?

[hybrid night]

130% this week and fraud error

[hybrid night]

just sign in again to reconnect

[vapid beacon]

i cant

i still loading

it

[icy sparrow]

wtf

[icy sparrow]

cs go tracked but after ending the game it says fraud error

[manic seal]

cs go throws fraud error by unknown bug, the only thing you can do is keep trying

[manic seal]

cs go throws fraud error by unknown bug, the only thing you can do is keep trying

you can send ticket #open-a-ticket if you want

with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

what method?

[icy sparrow]

bro so u give 130% on a game wich got still bugs

what is this

[manic seal]

[vapid beacon]

i cant login it sill loading i tried yesterday and today

but no fix

[manic seal]

which login method?

[vapid beacon]

i cant login on anything

google or discord

the same problem

[manic seal]

try mail/password

recover your password first

[keen wraith]

its working now

[vapid beacon]

the mail is same on dis ?

[manic seal]

yea

[vapid beacon]

nothing on gmail

why

[manic seal]

check spam

[vapid beacon]

how

[vapid beacon]

how

[vapid beacon]

the same problem i rest password and login again but the same

still loading

[icy sparrow]

so back to the fround error
tried it 3 times know and still not working but its tracking points for the time but dont reward them aswell
is it happening to everyone or just to some people and theres rly no information what could cause this probleme

[manic seal]

try on mobile

[vapid beacon]

its work on mobile

but why on pc not working

[manic seal]

ok send a ticket #open-a-ticket

with your logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[vapid beacon]

i need to complete challenges

[manic seal]

for some users

as i said, it happens sometimes

[icy sparrow]

nah all the time

didnt got a single match rewarded

[vapid beacon]

i need to ask you how i can play mobile games on pc and get reward on buff ?

[manic seal]

try long mm

[manic seal]

thats not a buff related question so i dont know

[icy sparrow]

ok will test that aswell hopefull i wont waste my time

other probleme
my friend downloaded via my link and already earned over 30points but i dont get any rewards from him earning like it is called

[manic seal]

30 points by playing they have to earn

challenges, bonuses and other stuff doesnt count

[icy sparrow]

yeah obv i dont mean the starting 30buffs

he dindt finish any challenges yet

[weary elbow]

Ads doesnt count either

[manic seal]

tell them to send a screenshot of the tier level

and the sp

[icy sparrow]

okay will ask him for that will probl. take a bit

[bright sinew]

Anyone uses buff on their phones seems like google sign in is not working

[icy sparrow]

yeah didnt worked on me aswell

jsut fixed it with the desktop app: just resetet my password and logged in with the same email as google and the reseted password

[quaint lark]

hello, anyone know when fortnite will be available back ?

[bright sinew]

It works only for desktop app but not the mobile

[icy sparrow]

yeah

i told u how i fixed that

and my friedn aswell

so should workj for u aswell

[manic seal]

no info depends on overwolf

[vapid beacon]

how i can send the log on ticket ?

[manic seal]

upload it to somewhere and then put the link on the ticket

[vapid beacon]

where i should upload this file

?

[manic seal]

or otherwise reply the email with the archive

[icy sparrow]

if u got google just use the google drive

[bright sinew]

Didn't work 😪

[icy sparrow]

then i cant help u but u probl missed up with the data bcs if its the same its working

[vapid beacon]

i received a cod on my mail where i should put it

[manic seal]

if you received the automatic mail, then now you have to wait

[vapid beacon]

ok

[bright sinew]

I am not sure if we are talking about the same problem...i am talking about the sign in with google option 😅

[icy sparrow]

did u got desktop app?

and logged in there with google

[manic seal]

tap on forgot password

recover password and then login with mail/password

[bright sinew]

Lmao yes, i am logged in the desktop app but its not working on the mobile app

[icy sparrow]

bro u dont read my messages?

reset password and log in with mail/password

with same email as ur google account has and the new password

[bright sinew]

Bruv the social sign in.. with google

[icy sparrow]

thats not working

u need to login with mail and password

[bright sinew]

Bruv you know that these two things work differently right?

[icy sparrow]

nah the email is the same

[bright sinew]

Lmao ok 👍

🤣

[icy sparrow]

u can also check ur email in the desktop app

and there u see its ur google mail

[bright sinew]

Lmao, thanks for the info but i think i know know what email i have used...

[charred crane]

hi support info from fornite ?

[icy sparrow]

fortnite not working bcs of overwolf

[bright sinew]

But just so that you know every sign-in options are different from each other.

[charred crane]

Why is my buff coins not loading in? I won like 60 but i still have the same amount from what i started with

[icy sparrow]

here @charred crane

[charred crane]

i know man i call to support i know was blocked now i just call if he have info

[coral radish]

PUBG challenge 3 doesnt count me my progress!

[manic seal]

restart overwolf

[manic seal]

no info depends on overwolf

[charred crane]

Alright

[manic seal]

yea, lv 3 pubg challenges are bug

[charred crane]

wdym

[tranquil parrot]

Close overwolf from task manager

Then open buff again

[charred crane]

ok

ok

Thx support

😉

[manic seal]

yw

[charred crane]

Thanks! @manic seal and @tranquil parrot (sorry for ping)

[icy sparrow]

okay then tell me how i can login on mobile with email/password and on pc with google

[tranquil parrot]

Not a place to argue or discuss, talk in #off-topic-english

[icy sparrow]

google gives email password ect to buff bcs they already know it from u so its just a faster email/password login

ok sry

[tranquil parrot]

You told him the method, it's his choice to try it or not

[cold kernel]

Why my weekly challenges wont progress i played 4 matches i wont all of them and i still need 3 trophies and it wont load up

[dense totem]

bro i dont get it why does buff just not work for me

like nobody had this issue?

[weary elbow]

Which game?

[dense totem]

the whole buff

[weary elbow]

...

[dense totem]

its not logging me in

for no reason

[weary elbow]

Say that xD

Mobile or pc?

[dense totem]

pc

[weary elbow]

Infinite loading?

[dense totem]

exactly

[cold kernel]

I won all of thwm and its not progressing

Them*

[dense totem]

and ive tried every single thing u can imagine

[weary elbow]

Devs need to solve it

You can try reinstall overwolf

1- Uninstall BUFF
2- Follow this guide to uninstall OverWolf completely and then reinstall it and BUFF again: https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
3- Restart PC

[dense totem]

i did alot

[weary elbow]

Its not you

More users are having this issue

[cold kernel]

Cann u help me guys with this problem

[dense totem]

and what like what am i supposed to do

[weary elbow]

Wait for devs to fix it

[weary elbow]

Mobile?

[cold kernel]

Yes

Brawl stars

What do i do?

[cold kernel]

Yes. So what do i do

[fallow pulsar]

I recently bought an iphone but i dont see ads option in iphone...are ads unavailable in buff ios version ?

[shell kraken]

why buff not loading my fortnite points?

[icy sparrow]

fortnite not wroking right now

[cold kernel]

#game-status

[weary elbow]

Not for now, you probably will be able to watch ads again after the next update

[weary elbow]

Wait and see if it updates

[fallow pulsar]

Oh...ok thanks

[charred crane]

Hi can i play againsst other people in buff

And is thère any possibility to see my ping to the buff backend servers

[dim slate]

Fortnite Is not working with buff?

[weary elbow]

No

[weary elbow]

#game-status

[spice umbra]

Quick question about premium, let's say I have 500 BUFF regular (green) coins, If I become Premium, those will become Yellow coins? or how does it work? (where can I read the explanation)

[manic seal]

yellow coins doesnt exist

there is only 1 currency

[torn lintel]

Hello! The $10 Steam gift card was global before why is it now just for the US?

[manic seal]

bc its a usa gift card

[torn lintel]

But I have never seen a $10 Steam gift card just for US before. This has always been global and I saw it on your buff market product list

[manic seal]

its new ig

[radiant meteor]

hi

i have a qestion

[torn lintel]

hmmm so does that mean the global exists just isn't there?

[radiant meteor]

when you will make avalible to earn buff points on season 4 fortnite

??

[manic seal]

No info

[manic seal]

No info depends on overwolf

[radiant meteor]

thanks

[runic wind]

will riot cards be avilable to global ?

and i am not getting buffs aftr completing surveys

[torn lintel]

sure, thanks for the info. Have a great day!

[manic seal]

there is one already

[manic seal]

does they show as completed

[runic wind]

no

its showing 'missing credits ? '

nvm ig its the problem with my browser

ty anyway

[runic wind]

i switched browsers its still not working