support-en

[nimble marsh]

i closed the other thing

like the main app

is that not meant to close?

[sand heron]

try leaving everything open so it is running

[nimble marsh]

kk

do i need to win?

or just play a normal game

[sand heron]

What does it say?

[nimble marsh]

play 10 matches in the skywars mode

or

win 7 matches in duel mode

the weekly challenges

[sand heron]

You need to do both in order to advance

[nimble marsh]

o

but like it has the counter tingi

it keeps saying 0/10 and 0/7

i will try with everything open

[sand heron]

Ok

[manic seal]

which ones? the challenges of games?

just out of stock prob

[manic seal]

read #964252567699857448

[sand heron]

You need to wait until the end

[warm loom]

it shows the other stuff that is out of stock

but not the 1 dolar ones

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[warm loom]

ahhh

i see

okay then

i shall wait

[nimble marsh]

i see i am using optifine

thx @sand heron and @manic seal

[glad topaz]

The buff game app daily’s when you access the app to do tasks each day. The one that goes up to 10 points. The darn thing constantly resets back to day one when I’m doing what I assume are tasks each day. I assume because it goes up each day but randomly goes back down when I’ve not changed anything on my end.

[warm loom]

@nimble marsh bro dont ping staff

lol

[nimble marsh]

sorry

[warm loom]

eyy

[nimble marsh]

didnt know they were staff

[warm loom]

where is his warning

[nimble marsh]

thought they were just very helpfull people

[manic seal]

can you send a picture of it?

[warm loom]

i got warned when i did it

[nimble marsh]

o

[manic seal]

well if its a thanks message i dont mind

[sand heron]

Welcome

[manic seal]

if its asking something i warn

[warm loom]

ooh

i see

makes sense

[glad topaz]

Um I guess 🤷 but it won’t tell you anything

[nimble marsh]

wel thx for the tip zoro dont ping staff with a question

[manic seal]

you can read the rules if you want #info-and-rules, just saying

[nimble marsh]

yea

[sand heron]

Also I am not staff, I am a guy that kinda knows what he is talking about

[glad topaz]

Hm

[nimble marsh]

lol

[manic seal]

hm?

[glad topaz]

My pic didn’t attach

[manic seal]

keep trying

[manic seal]

you mean the daily bonus?

[glad topaz]

Yes

[manic seal]

to claim them you need to play at least 2 matches to receive them

if there is 1 day that you dont play it resets

[serene ginkgo]

Can you accept my friend req and send me your gmail? I'll check if u can get a refund

[glad topaz]

Two matches of any? Mobile games and pc, etc?

[tranquil parrot]

Yh

[cosmic lagoon]

ok

[coarse remnant]

do ads still not work?

[tranquil parrot]

Pc or mobile?

[manic seal]

for the mobile counts you have to complete a endless challenge at least once as ik

[nimble marsh]

Can i like close these two there blocking my screen a bit lol

[coarse remnant]

both

[manic seal]

yes click in the x

[nimble marsh]

Kk

[coarse remnant]

neither seem to wokr

[glad topaz]

The history shows more than one match a dance a day does it not? I’m so confused. Well I’ll test it or pay attention in the next few days to that then and get back to ya’s I guess. Maybe I’m missing something.

[manic seal]

gl

[manic seal]

remember that buffs day restarts at 00 gmt

[glad topaz]

I’ll watch that too.

[nimble marsh]

it worked

thank you mico

[manic seal]

yw

[tribal breach]

Can you please add the tr things that can be bought in the market without a premium account?

[nimble marsh]

the name mico just i know it from something a anime i watched it yhink

[sand heron]

Also, if you are confused 00gmt is = 8:00 pm eastern standard time

[shadow plank]

Is this where I can get help with linking my share with buff ?

[hollow comet]

When giveaway

[coarse remnant]

do

ads work?

[manic seal]

what do you need help with

[manic seal]

no info

[manic seal]

sometimes

[hollow comet]

@manic seal its mine btw i will win this

[manic seal]

[smoky pendant]

Basel Roshdy#3700 has been warned.

[hollow comet]

Whyyyy

I was Joking

[manic seal]

dont ping staff #info-and-rules also this is a support channel

[hollow comet]

Okay sorry

[sand heron]

The giveaway is soon

very soon

[hollow comet]

Today?

[sand heron]

That is what the staff told me

very vauge

soon is all I know

[hollow comet]

I wanna ask about something

[sand heron]

hm?

[hollow comet]

Is this an Israeli company?

Israel

Or not

[sand heron]

I don't think so but I could be wrong

[tranquil parrot]

Its based there

[manic seal]

yea

[sand heron]

oh, I did not know that

that is pretty interesting

[hollow comet]

Iam sad now

[sand heron]

why?

[hollow comet]

Thx

[tranquil parrot]

Why

[manic seal]

#off-topic-english please

[scenic umbra]

Is it possible to use gta 5 code in steam

[manic seal]

if you have a gta 5 code for steam yes

[jaunty swan]

hi, i used buff in background while playing valorant and didn't count 7 headshotts in game it doesn't count in deadmatch or just didn't work?

[manic seal]

otherwise nope

the one that buff provides its for rockstar client

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[jaunty swan]

ty i'm so dumb

[brittle ice]

when halo server's back to work?

[manic seal]

depends on overwolf

ask them

discord.gg/overwolf

[frosty nest]

No ETA

no need to ask them

[manic seal]

[frosty nest]

Don't ask why

I would say 3-4 days max, if it's because of a HALO update

[lost flame]

Hi, when i play skywars in minecraft the task doesn't count my activity is this normal?

[frosty nest]

#964252567699857448 check <<

[lost flame]

ok ty

[charred crane]

how to change the email in buff

[quasi sorrel]

what is the daily limit? It seems i've reached the daily limit, come back tommorrow

[tranquil parrot]

You cant

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by Cali#0432 (Normal User)

[quasi sorrel]

tyty

[quiet heart]

i need help signing out lol

i cant find

[tranquil parrot]

Click the arrow

[quiet heart]

nvm

ty

I was just being a bit silly

lol

[scenic umbra]

How to check last date of premium

[thorn solar]

does anyone have a good understanding of whe napex will be stable

[tranquil parrot]

We dont know, ask overwolf

[thorn solar]

wher

e

[tranquil parrot]

Same date you bought premium

[tranquil parrot]

@thorn solar

[sudden swan]

can i suggest games for mobile?

[frosty nest]

Why not

#bot-commands check pinned messages

[obsidian warren]

does anyone else having the problem with buff not giving points after csgo competitive match?

I play competitive all time but it doesn't give me any points

even the buff is running in the background

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Check if you have it on for csgo

[obsidian warren]

yes I do have it enabled for csgo and valorant

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[obsidian warren]

I have disabled for others games tho since I don't play

[sudden swan]

bout to do it

[tranquil parrot]

Try that

[obsidian warren]

alr

[charred crane]

?

[tacit arch]

#game-status

[charred crane]

Thank you.

[deep beacon]

how much time does it take me so i can buy a 35 dollar skin on valorant ?

[obsidian warren]

alr im gonna hop into competitive mm and see it works now or not

It auto launched buff tho

so it should be working now

[jovial dew]

wait so if i dont have buff pay i cant get thiss?

[tacit arch]

do you have whole market buffpay only?

[jovial dew]

no

[tacit arch]

these items are premium only, but not buffpay only

[jovial dew]

what is buff pay

[tacit arch]

check https://mybuffpay.com/

[jovial dew]

ok thx

[white thorn]

Maybe little update for Buff. --- 1. When you set a Filter the filter stayes and didnt reset everytime. 2. When you Filter stuff like Eu/GER maybe its not showing Global because its not Global its USA because i bought 2x 5€ Amazon Giftcards and now its USA and not Global and thats sh!t. Now its wasted Buff points and i cant spend the money on this 10$ now because i dont life in usa.

[tacit arch]

can you send screenshot of cards you bought?

in your buff inventory

[tacit arch]

they are global, but you have to redeem them on amazon.com, amazon.com is global, you can order even to india

[white thorn]

yeah but i need it for germany because amazon usa didnt have riot gift cards

[tacit arch]

then you could buy germany only amazon cards

[white thorn]

maybe you just remove this global stuff because its confusing when you see global and then you buy it and you cant even us it then.

for germany

[tacit arch]

it says in the description that says you can use it only on amazon.com

[white thorn]

because it makes no sens when you filter for germany and eu and you got usa gift cards

[tacit arch]

its not US gift card

as i said, amazon.com ships globally

that means its global

[white thorn]

yeah but fr now when you filter it for germany why it shows me up usa gift cards i now you can order the stuff global. But you just need to redeem it as dollars and not as €. When i filter for germany i dont look 100% on it because i think when i filter for germany i got only german cards and not usa

[tacit arch]

.

[white thorn]

yeah but you redeem it as dollars on amazon

so its for me usa gift card

[manic seal]

usa is no the only country that uses dollars

and also amazon uses dollars for their global store

[tacit arch]

let me just show you something real quick

[white thorn]

ok

[tacit arch]

do you know you can change currency that it show you? you can change it to euro, gift card is only value of 10 dolars

just visual thing

[white thorn]

let me check

[tacit arch]

also name of gift card is 5$ (not euro) AMAZON.COM as you can see

[white thorn]

true its my fault but you need to understand when i filter for germany i dont look 100% on it

[tacit arch]

¯_(ツ)_/¯

[white thorn]

so maybe you just do it like that what i sayed for need updates

[tacit arch]

how would you call that gift card other than global?

i saw message

[white thorn]

oke

but just do it like that because its confusing yk

you can stay with global but i just want global only when i filter for it and not when i filter for austria, germany or something else

[tacit arch]

if is gift card redeemable globally, then its working and it will work in germany, filters are working fine

just next time check gift card properly before buying and easy

[white thorn]

or maybe do it like i sayed because its easyer to buy a german gift card then a global because de amazon is better then com amazon

[tacit arch]

then there will be people asking, "yo, this card is global and i cant redeem it in germany?"

[warm saddle]

can i ask, will there be an option to play Fall guys and earn buff points?

[tacit arch]

not anytime soon, overwolf cant track it, currently buff can add only World of Tanks, World of Warships, COD Vanguard and Hots

[warm saddle]

ok but i will really like to see it

[tacit arch]

Buff cant speed it up sadly

[warm saddle]

its ok i can wait

[honest rain]

does buff support custom minecraft clients? like lunar or badlion

[manic seal]

nope

[honest rain]

ok thx

[plush ridge]

Will buff ever add TF2? Just curious

[gentle plume]

no info on that

[plush ridge]

Aight

[tacit arch]

overwolf cant track it, cant be added

[plush ridge]

Oh alright

Feelz bad

[tacit arch]

yea

[plush ridge]

When steam 5 euro and 10 euro gift cards?

[tacit arch]

restock?

[plush ridge]

Yea

[tacit arch]

you can read #when_is_next_restock and #870329411986149536

[plush ridge]

Aight

[charred swallow]

hey i have question that i got 1000 points but i checked the raffle winner list my name was not there do i get to keep the points or something

[tacit arch]

Hey, whats your buff name?

you can dm it to me

[distant sierra]

I have an error message when I enter a game. ''Not tracking. You won't earn buffs this round ):''

[manic seal]

can you send a picture

[sinful jasper]

anyone know how to invite friends with like referaal link

[tacit arch]

give your referral link to someone, guy have to install buff and create account, earn 30 coins by playing only and then you will get your free 30 coins

[sinful jasper]

but how do i get the link

[distant sierra]

not now

im in game i closed the tab

[nimble marsh]

me again

when i play duels for the weekly challenges it keeps saying fraud win orsomething

this

what do i need to do?

i am just playing

[charred crane]

Does my buff need to be the same email as the game i'm playing

[marble mango]

No

The ads are not giving any award

I reported buff and they already know this exists and they will fix it

[marble mango]

No

Make sure buff is on and running in the backround while playing a game

[nimble marsh]

i am

[charred crane]

Well my buff says that it can't track R6 while i'm literally playing it

[nimble marsh]

i will make a quick vid

did you enable it in settings

[marble mango]

R6 is a game which is not available on buff

You can’t track it

[nimble marsh]

o

[marble mango]

Go to your challenges and see the games which can be tracked

[noble acorn]

DUELS

Due to duels matches usually taking under a minute, the buff tracker doesn't think it's legitimate, and so flagging it as fraudulent. Our devs are aware of this - however, your matches will have to take longer than a minute to track for now.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[marble mango]

Please fix the ads @noble acorn

[manic seal]

check status of the game

[lapis nacelle]

same thing happens to me

what do i do

[nimble marsh]

idk

its annoying

[marble mango]

They are re trying to fix it

It will take 3-7 days

[nimble marsh]

maybe it only works with a certain duels

[noble acorn]

DUELS

Due to duels matches usually taking under a minute, the buff tracker doesn't think it's legitimate, and so flagging it as fraudulent. Our devs are aware of this - however, your matches will have to take longer than a minute to track for now.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[nimble marsh]

o oke

thx

[lapis nacelle]

so

to track this

i have to play for longer than aminute

[marble mango]

Which game are you trying to play

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[nimble marsh]

tnt duels

idk about the other person tho

[lapis nacelle]

i do blitz duels

[marble mango]

The ads aren’t giving any rewards. They are not giving buff coins please fix it

[pastel trail]

im playing valorant and in buff i clicked challenges and i selected the valorant and i played a match but tax has no progress

[marble mango]

Is that in minecraft

?

[nimble marsh]

yes

[lapis nacelle]

ye its in hypixel

[nimble marsh]

wait

[lapis nacelle]

it's one of the many duels catagory

[marble mango]

They are trying to fix it

They are aware of the issue

Btw

I’m one of the devs at buff

[nimble marsh]

it only works on blitz sg i think

idk what that is tbh

never played

it

[manic seal]

any error?

[marble mango]

Buff is aware of the issue and will take around 3-7 days to fix

[manic seal]

did you see any pop up at the start and end of the matches?

[nimble marsh]

the diamond sword @lapis nacelle

its not a regular duels

kinda annoying its not so clear

bc it doesnt recgonice normal duels i think

[pastel trail]

no

[marble mango]

!rank

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

check overlays and send me a screenshot

[manic seal]

please go to #bot-commands if you gonna use bots or #off-topic-english if you want to chat, dont flood the support chat

[nimble marsh]

sorry

[marble mango]

@manic seal are you dev or mod or bot

[smoky pendant]

HaRiS#2427 has been warned.

[manic seal]

staff

[marble mango]

Why have I been warned?

[pastel trail]

they are on

[manic seal]

read the bot message that you got in dm

[marble mango]

Oh ok

[manic seal]

what gamemode do you play

[marble mango]

Me?

[pastel trail]

gamemode?

in valorant?

[tacit arch]

yes

[manic seal]

yes

[pastel trail]

competitive

[marble mango]

Do you know when they are gonna fix the ads

[tacit arch]

no eta

[manic seal]

try this:
disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

after that play a match and see if the pop up shows up

[rigid schooner]

why Rainbow Six Siege Offline

[distant sierra]

here it is

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

check status

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[fallow orchid]

hello

Admın

@proud wasp

sorry

[smoky pendant]

Tolga Algül#3569 has been warned.

[manic seal]

what do you need help with

[fallow orchid]

i have a problem can you take care of it

I want to cancel and refund

[manic seal]

of?

[fallow orchid]

I request cancellation and refund of membership fee deducted from my card without my approval

[manic seal]

did you cancel the monthly payment?

[fallow orchid]

I'm using google translate sorry for bad english

no how do i help you to raise

[manic seal]

mm

when you buy premium you suscribe to a monthly payment

so if you dont cancel it, it will charge you every month

[fallow orchid]

can't i get a refund?

how do i cancel

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

i mean it wasnt "without your approval" if you accepted being charged every month, and dont cancel it

[fallow orchid]

So can you refund this month's fee?

[charred crane]

buff is down for LOL ?

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

check status

[manic seal]

did you cancel the monthly payment?

[fallow orchid]

yeah

[manic seal]

when

now? or another day

[tacit arch]

did you use any premium advatages?

[fallow orchid]

now

[tacit arch]

?

[manic seal]

then thats the reason, you werent charged without your approval

answer to dono

[fallow orchid]

no

[distant sierra]

i am playing a supported mode

its bugged

[manic seal]

no

check the bot message please

read it completely

[tacit arch]

open ticket on https://buff.game/contact-us and ask for refund, but we cant tell you if you get refund on 100%

[manic seal]

indeed

[fallow orchid]

okay thanks

[pastel trail]

@manic seal i opened buff runned out but in the game both valorant and buff appear

[tacit arch]

dont ping him

he is checking this chat often

[karmic musk]

umm i cant get on full screen and cant scroll through the app

[smoky pendant]

'a#9606 has been warned.

[manic seal]

you did see the pop up your mean?

[pastel trail]

sorry

yes

[manic seal]

so it should be working

[tacit arch]

buff is not available fullscreen, go to your windows settings, go to display and change resolution scaling to 100%

[pastel trail]

okey

thanks

[karmic musk]

ty

[prisma ferry]

how can I complete of the win 2 matches as counter-terrorists challenge.

[proud wasp]

its bugged

[dawn pebble]

was there ever a winner chosen for the last raffle thing?

[sand heron]

Are we going to need to get buff pay to get most of the higher end items?

[manic seal]

nope

[sand heron]

but on mobile it says buff pay only for the ten dollar gift cards

[manic seal]

just if you dont want to the premium, or the ones that doenst need anything "free users", you need to wait for restocks

[manic seal]

the another ones are out of stock

[sand heron]

ok

[manic seal]

which one

[sand heron]

thx mico😁

[manic seal]

yw

[lost flame]

For the task in world of warship there is something to see if you're link with buff ?

[tacit arch]

nope, only in offerwall you can see progress

[torpid magnet]

Apex Highlights is not working
I tried restarting buff

[lost flame]

what's offerwall?

[tacit arch]

offerwall is list of task, like your world of warships

[lost flame]

oh i think i dont get the same task

[tacit arch]

can you send me screenshot of the task you trying to do or

[hidden moth]

On mobile is there a way to change which supercell account you buff account is hooked up to just curious

[lost flame]

no problem

[tacit arch]

nope, its to prevent smurfing and abusing

[hidden moth]

Makes sense

[lost flame]

i'va only this in task

some task are in french sorry

[tacit arch]

click on headphones icon in upper right corner

you trying to do this right?

[lost flame]

yes

[tacit arch]

okay

[lost flame]

bought a warship

[tacit arch]

click on headphones icon in right upper corner and you will see status

of that task

[lost flame]

statue Clicked

[tacit arch]

when did you complete it?

[lost flame]

in fact idk if i complete the task cause i bought a ship that cost 0 coins (ig)

and it's been maybe 5min

[tacit arch]

ah, it can take up to 24 hours to update status

once its 24 hours, and task is still not completed, we can do more

[lost flame]

ok

ty

[foggy patio]

Hi 🙂 I have a question... since my installation 2 days ago my daily tasks don't update in Overwatch (Victory count). I've already restarted game, buff and PC

[tacit arch]

Hey, did you get coins after match?

[foggy patio]

yes

[tacit arch]

[charred crane]

hi can u guys add minecraft bedrock edition to buff

[tacit arch]

restart overwolf to update your daily challenge progress

[tacit arch]

To buff market?

[charred crane]

no i mean like to the buff app

[tacit arch]

overwolf can track only Java

bedrock cant be added

[charred crane]

millions of people play minecraft bedrock edition and also a lot of pc gamers play on it

[tacit arch]

k

[charred crane]

bruh

[manic seal]

victories for daily challenges from overwatch doesnt count due a bug from buff or overwolf, devs have to figure it out

if you want you can send a ticket with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Kyuu[t]♡mico#0001 (Staff)

[foggy patio]

thank you ❤️

[manic seal]

yw!

[lost flame]

@manic seal, the task is done but the buff point doesn't go in the balance

[inner dock]

Is there a way to remove this screen every time i finish a match? like paying or smth?

[smoky pendant]

Asqueer#6733 has been warned.

[inner dock]

please lmk if premium removes this pop up window to see if i can buy it soon

[manic seal]

which one

[manic seal]

nope, just clicking the x

[manic seal]

nope

it doesnt

[inner dock]

hm...

would be cool to have an option to see a single window after you close the game with a resume

might help

but well, you're doing it amazing with the app so it's up to the devs xD

ty!

[manic seal]

these pop ups has ads, less pop up, less money to the devs

they wont delete them

[lost flame]

sorry for ping i forgot and for the task of world of warship i've got the point in task but i doesn't go in my balance

[manic seal]

pc or mobile

[lost flame]

pc

[manic seal]

do you have the points on revu?

[lost flame]

yes

[manic seal]

click on check tasks status

[lost flame]

ok ty and sorry for the ping

[manic seal]

yw

[lost flame]

wait it's steal doesn't go in my balance

it's steal in revu

[manic seal]

wdym with steal

[lost flame]

still mb

i need to work on my english...

[manic seal]

what message did you get when you click the check tasks status

[lost flame]

i click in check task's status then they said someting like :"claim your point" i click but my balance doesnt change

[manic seal]

restart overwolf

[lost flame]

ok

Ty again i've got my point

[manic seal]

yw

[inner dock]

i mean, doesn't premium elite remove ads?

could be a good option to remove the screen if you have tier 2 premium

[manic seal]

tier 3*. And would be cool in a next update, but no info about it if they will get that

[modern field]

where winner of giveaway announced?

[manic seal]

which one

[marble mango]

Can you pls tell me when the ads are going to be fixed they are not giving out the rewards

[tranquil parrot]

try again after reset

ads are random

[marble mango]

No

[tranquil parrot]

they work sometimes and dont

[marble mango]

No

I contacted buff support

They said

They are aware of this issue

And they will fix it soon

The ads are not giving any buff coins

It’s a bug and they are trying to fix it

[tranquil parrot]

they are working on fixing it but it will take quite sometime

[marble mango]

Ok

Thank you

Are you a staff

Or mod

[tranquil parrot]

no, im just a guy who been around alot

[marble mango]

Oh ok

Bye

[deft nimbus]

Does anyone else not receive any points after playing a League of Legends game or is it only me? My challenges aren't tracking either

[tacit arch]

in order to earn from ads these days, you cant play games before watching

[tacit arch]

#game-status

[deft nimbus]

Not talking about the game status, talking in general, my LoL stopped tracking a week ago

[tranquil parrot]

Come again after overwolf fix the tracking issues

We cant help you rn

[deft nimbus]

I came a week ago, 3 days ago and today

Not overwolf's problem lolol

[tranquil parrot]

Again, come again after they fix the issue and we'll see what we can do

Rn doing anything wont help as the game's tracking is down

[deft nimbus]

Dont reply to my comment if you can't help

[hardy cedar]

..

[tranquil parrot]

I can help but there is no point since the game's tracking is down

[worldly cargo]

game tracking not working for ARAM?

[tacit arch]

read #game-status

[worldly cargo]

how long does it take to fix

[tacit arch]

there is no way to help you right now, you didnt get coins before, ok, but in order to fix it, we need to be sure that trackers are online, otherways we will not find why your game was not tracked before, come back with your issue once is tracker status online again

[deft nimbus]

I asked if somebody's had that problem before

I didn't ask for help

[tranquil parrot]

Also, did overwolf respond to your ticket?

[tacit arch]

its written in that channel

[tacit arch]

will check

[deft nimbus]

No completely ignored me after asking for my overwolf logs

[tranquil parrot]

Contact them again after the trackers get fixed

[tacit arch]

@tranquil parrot #off-topic-english please ty

@deft nimbus you sent logs to overwolf or buff?

[deft nimbus]

I sent overwolf logs to BUFF support cause they asked for it

[tacit arch]

alright, when did you send them?

[deft nimbus]

Week ago

[tacit arch]

can you tell me exact date?

[deft nimbus]

4th of august

[tacit arch]

i see your message alright

[deft nimbus]

My bonus screen at the end of the game never stops running, went to 1+ hour once and I don't get coins

[tacit arch]

it was common issue for TFT before

do you use Garena client for lol?

[quick dust]

hi

[tacit arch]

its client for asia pacific region

[sonic galleon]

riot access code can work on league and valo right?

[tacit arch]

yes

[deft nimbus]

No, I only use Blitz & BUFF

And I've already tried closing Blitz when tracking

[tacit arch]

Blitz?

[deft nimbus]

It's like Porofessor or whatever that is

Helps beginners buy the right items

[tacit arch]

i see

do you use any VPNs, softwares like ExitLag or something?

[deft nimbus]

Nothing

[tacit arch]

whats your windows version?

[deft nimbus]

10

[tacit arch]

do you use MSI Afterburner? Its app that allows you see fps in games or overclocking your gpu

[deft nimbus]

No, I only use BUFF and Overwolf while I'm playing

[tacit arch]

alright, can you send me your overwolf logs to my dms? (best would be logs you sent in ticket)

[deft nimbus]

Yeah sure will do in 10 minutes

[tacit arch]

k

[worldly cargo]

what are these logs?

[tacit arch]

overwolf logs, shows errors and stuff

[worldly cargo]

just to be clear , if the game status its down it has nothing to do with me right

[nova musk]

yo guys how do I put the recording into a different folder?

[tacit arch]

yep

[tacit arch]

go to overwolf settings, capture tab, scroll down and you will see video folder, click on change button

[nova musk]

thanks

[vernal zephyr]

Epic blur

[plush ridge]

Is rocket league fixed yet btw?

[tacit arch]

?

everything is working in rocket league

[quaint rapids]

this is the second time the app does this

i cant complete challanges bcs of this

help

[manic seal]

what game

[quaint rapids]

cs

how can i fix it?

hello?

[graceful plaza]

i did like a hundred damage in arenas and nothing

[quaint rapids]

atleast u dont got banned from apex like me

[graceful plaza]

fair

[quaint rapids]

code:snake

😦

[frosty nest]

#game-status

[quaint rapids]

yo

tolga

can u help me

[frosty nest]

What's the issue

[manic seal]

did the matches had bots?

[frosty nest]

black popup?

[quaint rapids]

no mico

hes

[frosty nest]

when was your last match

[quaint rapids]

yes

[frosty nest]

is that up to date

[quaint rapids]

like 1min ago

[frosty nest]

send your overwolf logs in dm

[graceful plaza]

thx

[quaint rapids]

how do i do that

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by TolgaFlashTR#5337 (Staff)

[quaint rapids]

i did it

[deft nimbus]

My first LoL game tracked and the second did not xD

[frosty nest]

@quaint rapids send ss from your transactions

where does that popup appear?

[frosty nest]

🤔 same gamemode?

[deft nimbus]

Yeah both ranked

[frosty nest]

weird

try that

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by TolgaFlashTR#5337 (Staff)

[quaint rapids]

so i left the match and when i was in the map selection buff pops up

and then black screens

[frosty nest]

I see 403 error

it's very old error

usually related with bots

if someone AFKed in the match

cs go might have replaced him with bot?

[quaint rapids]

nope

[frosty nest]

hm

[quaint rapids]

cuz in the match history

[frosty nest]

then you can try sending a ticket with overwolf logs

[quaint rapids]

is 5 players in ct and 5 players on terro

[frosty nest]

#open-a-ticket

[quaint rapids]

this is the second time happening

[frosty nest]

it still shouldn't show you black popup

so, it's something to report

[quaint rapids]

i could have completed both of the challanges

but i didnt

cuz black screen

[frosty nest]

Sadge

[deft nimbus]

Yeah BUFF started automatically

[quaint rapids]

IKKKKK

[spice marsh]

i was afk for somedays. can you tell me where is riot access code in store?

[quaint rapids]

so sad bruh

[frosty nest]

then it should be working pretty much fine

btw LoL api is down

so it shouldn't even be working

lmao

[deft nimbus]

I got LoL points like 1 hour ago

When it was down

[frosty nest]

yep

maybe it still affects something

[quaint rapids]

yp

yo

so

i made one

how long do i need to wait ?

[frosty nest]

no info tbh

tracking issues might take longer because it's not a simple issue

[quaint rapids]

but can i get that sweet challange done somehow?

i mean i did it

but the app didnt work

i wasted 2 hours of my life for that

[frosty nest]

I don't think that's possible

[quaint rapids]

sadge

im so mad

just played a 1h game

and the app didnt work

thats not very nice );

should i close it?

i mean the black screen is still here

should i wait to see whats popping

or?

[frosty nest]

nah close it it won't give anything

[quaint rapids]

);

im so tierd of this

[frosty nest]

Nevermind it, don't think like BUFF is working

Just play and have fun

and think BUFF like an extra

[quaint rapids]

well i want to get those sweet points

and the challenge is not working

every time i do something to complete it the app crashes

but when i dont do nothing to complete any challanges the app works fine

i dont understand how is that working

[frozen timber]

is premium worth it if i only play league and its offline?

[frosty nest]

well I suggest you to buy it once it becomes online 😄

although it seems to be working atm

[frozen timber]

how many buffs can i expect to earn in a day if i play say 20 hours?

[frosty nest]

20 hours daily

well I'm not sure if you can expect something when you don't sleep for even 4 hours 😄

also There's a max

[quaint rapids]

so is there a way to get my challenges completed somehow? 😭

[hexed otter]

he sleeps and play same time XD

[frosty nest]

I would suggest mobile games if you are interested

[quaint rapids]

cs is not mobile

and what do i do if the app crashes again?

[rotund orbit]

why did i do the tasks and it says the buff points i gained but its not in my buff points

[quaint rapids]

close the app

and re open it

[frosty nest]

well, you gotta wait answer from buff in this case so they can solve whatever is wrong

[rotund orbit]

i did

[frosty nest]

hm

[rotund orbit]

like 8 times

[quaint rapids]

oh

[frosty nest]

no idea about it, you can try contacting buff

#open-a-ticket

[quaint rapids]

but still if i made a ticket

i wont get my points right?

[tacit arch]

why

not needed

[manic seal]

wow

[frosty nest]

probably no

[frosty nest]

how to solve it then 🤔

[quaint rapids]

of

[frosty nest]

lmao

[quaint rapids]

so i just wasted my time?

[frosty nest]

no no no

you had fun while playing CS:GO

[rotund orbit]

??

[frosty nest]

r-right?

[quaint rapids]

im playing csgo for the challenges

[frosty nest]

he means press on those buttons

[rotund orbit]

i dont see that

the 2nd one

[frosty nest]

press on 1 first

[manic seal]

why would you play a game that you dont enjoy

[frosty nest]

and 2. will appear

[quaint rapids]

im not having fun playing with russians

[frosty nest]

lmao

[tacit arch]

click on first button and then second

[frosty nest]

good point good point

[manic seal]

[tacit arch]

thats why there are numbers

[rotund orbit]

said i didnt do any

[tacit arch]

can you send screnshot?

[quaint rapids]

feelsbad

[frosty nest]

restart overwolf

and check your balance again

[thorn solar]

apex aint tracking kills

[quaint rapids]

how do u guys not get banned on that game?

cuz i did

[frozen timber]

theres a limit for just like the playtime counter?

[quaint rapids]

for nothing

[frosty nest]

for gaming? yes

[frosty nest]

known, api is down #game-status

[rotund orbit]

i cant take a ss because it goes away after like 3 seconds

[tacit arch]

you can earn max 50 coins per day, challenges doesnt count towards daily limit

[frosty nest]

restart overwolf and check your balance again

[rotund orbit]

but when i click on the revu it says i did it

i did

[frosty nest]

then contact buff

#open-a-ticket

[tacit arch]

and share with them your overwolf logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[manic seal]

[quaint rapids]

on mobile is buff just for clash royale brawl stars and coc?

[tacit arch]

yes

[quaint rapids]

who the hell still plays brawl stars lol

well i think i am for points

[tacit arch]

a lot of players

[quaint rapids]

well the single game i enjoy is coc

thats the best

[frosty nest]

try brawl stars, you will be professional if you are not young

😄

[quaint rapids]

but dont tell anyone

);

[frosty nest]

ssh no worries

your secrets are safe here

[manic seal]

#off-topic-english please

[quaint rapids]

🙂

[frosty nest]

in a 206k server

no worries

[frosty nest]

it's night everyone sleeping

[quaint rapids]

for me its 1am

if mom comes to me im dead but

[frosty nest]

12.40 pm

[quaint rapids]

doesnt matter

[tacit arch]

chatting in #off-topic-english please thank you @quaint rapids @frosty nest

[frosty nest]

lol

[quaint rapids]

kinda like that

[manic seal]

2 people wants to be warned

[frosty nest]

Alright alright I was already about to go to bed to sleep

[quaint rapids]

how do i verify my games on mobile tho

[frosty nest]

you will have an instruction for that

[tacit arch]

follow the tutorial on mobile app

[quaint rapids]

oh got it dudes

gotta install the games lol

[frosty nest]

Good night already sleeping people, good night

[frozen timber]

how much does premium cost? and its just 1.5x more but theres still a daily limit?

[frosty nest]

Limit is same but it's excluded bonuses

you can check the prices on the app

must be 3-5-8 if im not wrong

[fallow root]

hey admins if i played pubg mobile in my mobile i will get points or no

[tacit arch]

there will be always limit, items are way cheaper

[frosty nest]

no

[tacit arch]

steam pubg only

[fallow root]

ok thx

[frozen timber]

what do you mean by items?

[frosty nest]

giftcards, games

[fallow root]

brawlahalla from steam

[tacit arch]

items in market, it was not that cheap before, now are items for premium users way cheaper

[noble acorn]

SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tacit arch]

• minecraft and Halo

[fallow root]

thx

[frozen timber]

oh ok thanks for info, so like are they 75% of price for example or more or less?

[fallow root]

bye

[tacit arch]

very depends on item, price suppliers selling it for, and then demand

you can see price difference in list of all items in market here https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy

[frozen timber]

ok thanks i didnt realize you can see the prices in the marketplace for comparison

and what is the daily rewards? is that just spinning the wheel? or do prizes get better as you login everyday?

[tacit arch]

daily reward is amount of coins you will get after playing few games

[hard oak]

the apex challenge to deal 500 dmg in one match doesnt work. Damage isnt even tracked by buff in the end game card

[hollow comet]

I want a site that uses razer gold as a payment method

[manic seal]

https://overwolf.github.io/status/apex-legends damage its offline as well of another events

[manic seal]

this is buff support, if you dont have any question abouy buff please go to #off-topic-english or #gaming-chat

[fast bluff]

hey I'm playing blitz SG duels in Minecraft and whenever I win it says fraud error and doesn't count my kills toward my challenge

[noble acorn]

DUELS

Due to duels matches usually taking under a minute, the buff tracker doesn't think it's legitimate, and so flagging it as fraudulent. Our devs are aware of this - however, your matches will have to take longer than a minute to track for now.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[fast bluff]

Got it, thanks

[rustic scaffold]

What do tiers do i just got into tier bronze what does it do

[dense oxide]

I did an offer but it didn't give me the buff points

even after waiting 5 minutes as it said

nevermind im dum

😂

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico#0001 (Staff)

[subtle storm]

how come everytime I lose a duel in minecraft it says fraud

[manic seal]

it didnt give you 650 rp?

rp or vp

?

can you send a screenshot of the item you got on buff?

[noble acorn]

DUELS

Due to duels matches usually taking under a minute, the buff tracker doesn't think it's legitimate, and so flagging it as fraudulent. Our devs are aware of this - however, your matches will have to take longer than a minute to track for now.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

you claim it on valorant or league

see, its 650 RP not 650 VP

its different

650 rp= 450-475 vp

not same thing

how

[ionic grail]

how often does balance update? cause i just gained several points and it aint updated

[manic seal]

instant

[ionic grail]

hm

ok

[manic seal]

you dont see it updated since it doenst reload visually. You must restart to see them updated

but you got the points already

[ionic grail]

ohh ok i see

ty

[rustic scaffold]

And in mobile since i got banned from hypixel for 2 weeks (security reasons)

[manic seal]

same thing

[rustic scaffold]

How does it work here is endless and weekly not individual game ?

[manic seal]

endless gives you extra points

[rustic scaffold]

Oooo

Thx

[inner relic]

So I got a question, are you going to add Roblox to pc and mobile?

[weary elbow]

No

[hollow comet]

Hi iam asking about giveaway

Should be yesterday

Right?

[zinc spade]

guys idk how this thing works...💀

[knotty cipher]

Idk if this is a bug I just finish my game and got buff coin but my balance didn't change

[rustic scaffold]

Who actually spends 180 buff coins into the ocean 💀

You work for so much time just for ✨ ocean ✨

And idk if its even trusted

[tulip swift]

yo

will buff work for btd6

[manic seal]

restart overwolf

[manic seal]

nope

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[tulip swift]

I mean like

in the future

[manic seal]

mb

depends on overwolf

since buff uses overwolf to track games

[tulip swift]

I thought they'd have roblox tbh

since overwolf is familiar with it

[manic seal]

https://overwolf.github.io/status

that is the list of all of the games that overwolf event support

if its not there buff cant add them

[tulip swift]

oh

[zinc spade]

wait so how do i use the buff coins? i am legit so confused with this app💀

[proud wasp]

why

click on the marketplace

[zinc spade]

bro idk its like 3 am for me and its pretty confusing for my brain rn😭

[zinc spade]

ty ty

[white junco]

I've been playing minecraft and when i try to do the duels challenge it says fraud nad doesn't give me the points

yep

same

[noble acorn]

DUELS

Due to duels matches usually taking under a minute, the buff tracker doesn't think it's legitimate, and so flagging it as fraudulent. Our devs are aware of this - however, your matches will have to take longer than a minute to track for now.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

do you see any pop up at the start and end of the match?

[white junco]

yes

[manic seal]

read #964252567699857448

[simple path]

Decisions made by Overwolf

There's nothing we can do about it unfortunately

[inner relic]

why?

[weary elbow]

Overwolf cant track it

[charred crane]

Hi i have a problem do u help me pls!

Its 5 day ago but i dont have this poits

Can u do something ?

[drifting bane]

i cant redeem my valorant gift card help

[manic seal]

its a bug. Check the next days if the button appears

you can reinstall or restart the app several times if you want

[manic seal]

where are you from

[drifting bane]

india

[noble acorn]

AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

mb

[drifting bane]

T-T

[charred crane]

It doasnt working. I trying do that. We have new week and i dont get this poits can u give me that ?

[snow tangle]

@manic seal im new what do we do here

[manic seal]

nothing that we can do about it

[smoky pendant]

Halal bruv#1073 has been warned.

[manic seal]

first read rules

thats your first task

[snow tangle]

i lowkey did

[charred crane]

Bruh. Ok that’s fine

[snow tangle]

ik i cant ping someone like you

[manic seal]

yea

[charred crane]

And i have last question

Why this is empty

[manic seal]

tasks depends on the region and devices

prob you have an iphone

i think there is no tasks available on iphone

[charred crane]

Yes I have ip

😦

But for pc i have some quest or nah ?

My region is poland

[manic seal]

maybe

you can check

[charred crane]

Ok thx

U to good ❤️❤️❤️

[manic seal]

yw!

[drifting bane]

so my gift card is useless

[manic seal]

nope

you can still sell it(not here), trade it (not here) or gift it

read the instructions of the task

we cant help with it since the task are provided by a offerwall, its not handled by buff

yea they do

you can check the history of the offerwall on the headphones next to buff points icon on pc

[drifting bane]

bro why tf you guys dont have vp redeem like before not access code

[manic seal]

its the same thing

and before was rp

not vp

which rp can be used on valorant

[serene ginkgo]

Pretty sure they stopped selling us rp

[plucky wasp]

hello

i need help

[weary elbow]

Sure

But with what?

[plucky wasp]

so

i want to play mc with buff

but it dosent track my games

[weary elbow]

Read #964252567699857448

[plucky wasp]

ohhhhh

ok

[hot compass]

Hello I would like support connecting buff gaming to clash of clans

[weary elbow]

https://media.discordapp.net/attachments/899014304483934289/1001895456432988280/unknown.png

And that link put it in the app

[tough vine]

Wheather any game cost will became low in future

I mean points

[summer crow]

Yo when i try to make progress with challanges

nothing happens

nvm figures it out

[manic seal]

maybe

who knows

[summer crow]

Nvm

it doesnt work

mc doesnt work

nothing work

buff doesnt work

ive tried multiple games

ive done everything needed

no progress

[dark lake]

kinda need help, i lost the email for verification and i dont know how to request to resend the email?

[manic seal]

read #964252567699857448

[summer crow]

i did

it did nothing

i did everything right

[manic seal]

create the account with another mail

[manic seal]

send a screenshot of the launcher

[summer crow]

its normal

not feather

not lunar

[manic seal]

send

[summer crow]

bro why

[manic seal]

want to double check

[summer crow]

i know which one im using

[manic seal]

ok..