#bug-reports

1 messages · Page 25 of 1

short patrol
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Verdant valley isn't working properly for me, It says that once you've found the big prize you can go to the next floor but I'm not getting that choice

crystal wraith
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@short patrol After claiming the grand prize, tap the purple portal where the prize was. Doesn’t work?

short patrol
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@crystal wraith okay so I thought it would be a pop up or a button that says to continue, I didn't see the portal as something I could actually tap on lol I just thought it was a marker for where the big prize was

crystal wraith
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Ah okay!

strange swan
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Hi, I don't know if it's a bug, but I can't share heroes on Facebook, so I can't complete tasi's tasks, can you help me please?

red zinc
signal scroll
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Hey, the “Spring Bloom” event’s Quest 1 (share... heroes... on Facebook) is buggy. Actually the whole Facebook sharing never works well for me.
For this specific event, my count is still zero. Even thought I have posts several times.
Plus I don’t have the option to share “summoned heroes”. The share button only appears with new hero’s that I didn’t have before.
Lastly, the rare occasion that the share button appears (new hero’s), I only work 25% of the time. I have a iPhone SE and... I guess my fingers are too fat... because the games thinks that I click right beside the share button, which will exit the “new hero” pulled screen....
This is very frustrating since new hero’s don’t come by often.

grizzled ruin
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Sometimes when I finish a Battle in the Voyage of Wonders or in The peaks of time it doesn't let me zoom out of the viewing zone untill I close out the Voyage and get back in.

arctic warren
calm grove
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Good day. I have two bugs now - 1. I can’t finish spring flower event with sharing - I got more than five purple during the event but still no button to share! How can I finish it? 2. I can’t send any bug report in the game - there are no visible text when I print it there, look:

coral escarp
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I lost 1 Mirael epic+ while I update my heroes. The game send me the message that the hero doesn't belong to me. It was strange and I close the game and restart it. After that there was no mirael there... return me this girl plzmiraelkisses

shadow hemlock
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I have a similar bug to Belzenef. I can't get a button to share to Facebook, so I can't completely the event and receive the skin. It's my second-last tile remaining and I'd hate to be unable to get the skin because of this. Is there a reason I might not be seeing a button to share?

red zinc
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@shadow hemlock @calm grove you can only share single pulls that contain a new E hero for you, or 10x pulls that contain an E.

shadow hemlock
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I've gotten those and still not been able to share them. I pulled my first Skriath earlier today and didn't get the option

alpine wren
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Sharing a new or summoned hero doesnt work In the spring bloom event when you already have all the hero, i’ve shared more than 5 Times and its still at zero

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@crystal wraith

honest kite
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Have you tried sharing when you got an elite from a 10x summon??

calm grove
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Same as me, single purple heroes, pack of 10, that contains purple hero - doesn’t matter, I have no button!

neat hamlet
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Same.

alpine wren
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@honest kite on another account that doesnt have every heroes, acquiring a new hero and then sharing it via library will make it work In the spring bloom event other then that it is not working @crystal wraith

neat hamlet
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Sharing through the library won't work, you need to do it directly from the summon screen. And please don't tag mods or staff unless you've been directly approached by them, this channel is being monitored regularly. @alpine wren

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If either of you have screenshots of the issue at hand, it would be helpful.

calm grove
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Alsier, I haven’t screens now, I will do them if I got new heroes, but guys, you have log-service and you can see, how much purple heroes I got during the event, please, do something, I want my new skin. And that bug with support screen is also annoying. S307 server, nickname Belzenef, 147 lvl.

forest moss
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la pantalla se me queda en congelada y despues me sale una notificacion de que [La aplicacion de acerrado inesperadamente] muy a menudo cuando estoy batallando en la cazazerias del gremio.

No hay ninguna historia de las uniones de traducidas al espanol en el juego(no es un bug xd pero enserio me interesa)

smoky notch
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That also happens to me, some stories are not translated, but are being added.

jovial umbra
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ummm. im trying to turn on afk arena. it goes through all the startup steps. it says "Login Failed, Please Retry" i have done this 6 times now

real epoch
valid ginkgo
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you talking about the 160 one? @real epoch L tier heroes have a LV160 cap, even with higher crystal levels

real epoch
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yep... oh i didn't mention that.... sorry my bad

topaz rampart
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i did a summon and pulled a common elijah & leilah. going to post screenshots in a bit

neat hamlet
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Have you forwarded this to in-game support? If not, please do so. This seems like it requires further investigation of your account, which is difficult to do from here. @topaz rampart

topaz rampart
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how i think it happened: i actually pulled an epic elijah in the summon (it was a x10) but before the purple animation where it opens the profile of the hero happened, i pressed on one of the green tier skellys which opened the profile, after that i went back and it opened the profile of the epic elijah (nothing weird so far). since after every x10 pull i go to the rickety cart to get rid of the green tiers, i noticed the green tier elijah (my first language isnt english so forgive the grammar)

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i sent a support ticket

leaden slate
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There is an opening screen tooltip that says you can harvest afk rewards for 12h. Doesn't that depend on your vip level?

leaden slate
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I'm vip8 wich says I can harvest for 2 days
Ign:seladrin
Server:s320

crystal wraith
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@leaden slate Not a bug. It's the base amount for AFK rewards. The tooltips don't change based on the user.

leaden slate
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But the Base amount is lower: vip4 enhances it to 4 hours. This could be very irritating for new players.

crystal wraith
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@leaden slate The BASE amount for every player is 12 hours. The VIP description is worded a bit strange but that means that it ADDS 4 hours to the base 12 hours. This means VIP 4 players would get 16 hours of AFK time.

wet coral
neat hamlet
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same

vernal lance
candid badger
rigid sundial
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same here

red zinc
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I found that if I select another app, and go back to afk arena, it would clear the stage for me. Just as a temporary potential solution.

cursive frost
silk holly
crystal wraith
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We are aware of the server lag, Error 15 and Error 30. Please refrain from reposting the same bug(s) at this time.

upper bolt
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I couldn’t open any after beating soul reaver and when I relog they disappeared

neat hamlet
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Try restarting your game, your stored flowers should sync with the servers @upper bolt

digital copper
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lab run is bugged

neat hamlet
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@rose wing you might want to crop out your game so everyone doesn't see your facebook and discord

dull fog
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Today i had error 30

ripe dagger
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@ancient fern Hello sir i cant use the redemption code : happybday0409 it says this reedemption code used belonging to same code patch already used

neat hamlet
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So this new event where you have to share new or summoned heroes just doesn’t work I’ve done multiple 10 pulls and gotten new elite heroes and it never gave me the option to share it sucks because that’s my last box holding me back from the tasi skin

crystal wraith
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@ripe dagger Please do not try to tag moderators for your bug reports. That code has expired.

icy vigil
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Ultimate abilities won’t go off for labyrinth or boss of the week just sit there. Lost 2 characters in lab for no reason. Game also keeps freezing

topaz rampart
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update on the common elijah: support didnt care at all

ripe dagger
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@crystal wraith lol expired in 1 day ?

crystal wraith
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It says 0409 in the code, April 9. It was an anniversary code. Some codes last longer than others, nothing new for any type of redemption code.

ripe dagger
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@crystal wraith sorry to say that but your bot sent me notification 12/4 so update it or do something

crystal wraith
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Not a bot, and not a Discord issue. I published that message late due to testing something. 🙂

calm grove
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Are you gonna to do smth with absent function of share? Guys, I wrote to you during two days already, I can’t finish spring event, it’s a last point and I am very disappointed. Nick Belzenef, server S307

crystal wraith
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@calm grove You've talked to AFK Support?

calm grove
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I can’t send any bug report in the game - there are no visible text when I print it there, look:

silent elm
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Русич)

crystal wraith
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@calm grove Message AFK Arena's Facebook.

calm grove
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Why? What are you doing here and for what this chat? Please, send information to someone, I already got 6 or even more elite heroes during the event, I just want to finish.

dusty hazel
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@calm grove in single summons it must be new E hero or it has to be E hero in x10 summon.
Best way to reach Lilith CS to have the issue looked at in a timely mannor since your in game support seems bugged is through Facebook.

calm grove
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I know conditions, and there were already five or six e heroes in summons during the event, so nothing work. Will write at Facebook group.

odd urchin
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bonjour le bouton partage fb ne s'affiche pas lors de mes invocations est-ce normal ? merci

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comme sur limage si dessus ce bouton ne s'affiche pas

red zinc
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@odd urchin vous devez invoquer dix fois et obtenir un héros d'élite. ou une fois et obtenez une nouvelle élite.

shy dirge
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@odd urchin comme dit Thegrim, une fois que tu ouvres un héros elite (il faut que yait au moins 1 elite dans le paquet) le bouton apparaitra. Aussi merci d'écrire en anglais (comme indiqué dans #545923240288059392 ) sinon je t'invite à aller dans #select-language et clique sur le drapeau français pour parler sur le channel fr merci.

delicate rune
steel sequoia
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@delicate rune did you use it the first time it went around? this code was first announced around a month ago and they just posted it to the channel for those who missed it, EDIT: Yes that means you already used it the first time around

delicate rune
leaden imp
sleek token
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Hi, i couldn't use the code Don00001 and I didn't use in the past, what can I do?

alpine wren
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So Many complains about the summoning in spring bloom event, why dont yall do something about it

odd urchin
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@shy dirge thanks you

neat hamlet
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Hard to validate that specific complaint if proof of any form (e.g. image, video) doesn't exist, something people here have failed to provide @alpine wren

woven bobcat
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@alpine wren what do you mean complains...they gave us 600 flowers 1000 diamants 50 scrolls incoming...that is not redeemed enough?

honest shoal
alpine wren
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@woven bobcat never said to give a compansation, just to make easier or more clear for everyone to do

woven bobcat
steel sequoia
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@woven bobcat only on a new hero or a 10x summon

upper bolt
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Major bug, people lost their artifact after ukyo disappeared

potent wedge
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Game very very bad

upbeat depot
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If you have any weirdness with stuff that was equipped to Ukyo, try restarting the game. That fixed some issues for me that I had with his equipment

barren river
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Is union tree bugged? Cant save formations

quartz granite
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@upper bolt seeing the Same Thing all my Gear ist gone that was in uyko

pseudo cloak
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I shared a bunch of champion pulls and champion upgrades today and only got event credit for 1.

old junco
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I have problem where my apk freezes randomly when I need to find arena match and it needs few minutes or reset to start up normally.

clever igloo
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I just tried to claim the free scrolls, but it says the event concluded

upper bolt
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Isn’t the event tomorrow ? @clever igloo

elder crystal
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i have the same problem as saoritsukiyaoro. my game just updated rn and now i've got a button for the scrolls event, but when i try to collect it i get a notif saying "event has been concluded"

clever igloo
thorny harbor
placid tiger
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same for me

honest kite
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If you read #gift-code you would see that you can claim them from Thursday - Sunday...

elder crystal
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???

why'd the game update with it now if this was meant for tomorrow then?

drowsy gate
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Better than doing nothing i guess

upper bolt
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Getting you hyped up

thorny harbor
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Then it shouldn't be up and is obviously a bug that needs reporting.

Probably a programming error that's easier to fix when it's reported.

neat hamlet
shrewd haven
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It was supposed to start on April 16 guys, it’s nothin big they just put it a day before accidentally or maybe forgot to put a 24 hour timer for when the event starts.

neat hamlet
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Check your internet connection @neat hamlet

clever igloo
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@neat hamlet I get that when u have wifi issues

neat hamlet
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they removed it, and I was so happy with the scrolls ;(((

honest kite
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@neat hamlet they removed it because they added it too early, and people were flooding social media because they couldn't get them.
It will be back tommorow.. 👍

steel nova
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Oh i have the same problem@and i@didnt knew whats wrong with that event

crystal wraith
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Please refrain from posting any other bugs about the scrolls not being available. They’re not supposed to be. The event begins tomorrow at reset. Thank you for your cooperation.

neat hamlet
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@honest kite I'm sad because I will have to wait one more day hauhaua

brisk bone
neat hamlet
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Restart your game. Your gear inv hasn't synced with the servers properly. @brisk bone

quartz granite
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My Gear from uyko ist still lost

compact pollen
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Please fix the bug that makes you get the 12 hour AFK reward limit notification even if you disabled that notification in the game's settings.

smoky jackal
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Sir, speed battle isn't work for ne

neat hamlet
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Sharing function in event not working. Have shared 3 times still 0/5

grave dagger
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I'm not getting any flowers from Afk drop. :/

void bluff
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Hello i tried to claim that 50 free scrolls and it didnt work 😩

radiant timber
red zinc
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@radiant timber please try restarting your game. You may just be out of sync.

@void bluff the event hasn't started yet. See the post by Mei above.

void bluff
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@red zinc thx

neat hamlet
vernal hull
neat hamlet
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My Ukyo is missing...

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The temporary one. I didn't purchase him, I am trying him out. This morning he isn't available for me to use. I thought we get to try him for 139 more days?

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Ukyo's trial period only lasts for 7 days, starting from the time you redeemed it. The 150-day period is for the discounted offer. @neat hamlet

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@neat hamlet Ah, I'd afraid that was the case.

neat hamlet
ancient thistle
quartz granite
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Still Missing the Gear from uyko a Word on this would be great

quick yacht
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@quartz granite when you urgently need it back contact customer support in-game or via facebook

red zinc
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@ancient thistle Try restarting your client. It is most likely already equipped, but out of sync.

ancient thistle
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thanks+

neat hamlet
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The text under your newly uploaded avatar says it's still in review. Give it a few hours at most, and if there doesn't seem to be anything wrong on your pic, it'll be automatically applied. This is one of the precautionary measures the game does to prevent people from using questionable avatars. @neat hamlet

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@neat hamlet Ah...I see.You had also paid attention to something like that ... Not bad ... It actually worked after a few hours ...Thank you Alsier😊👍

lime pagoda
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Hiiya! Small issue with Spring Bloom.. I have 100% done all these labyrinths and they aren’t registering 😦

sour adder
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app keeps crashing on ios

neat hamlet
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@sour adder also with me

modest glade
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Bug on fusion with ukyo, I have do fusion with hero which share xp and now any more ukyo tolatly '' deleted ''

obtuse prism
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my ukyo is gone too
but i figured that was just because the trial version wore out

red zinc
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@obtuse prism @modest glade ukyo trial is only 7 days, so he is removed for most people who have completed that period.

obtuse prism
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thats what i assumed lol
sad, cause i really like samsho
oh well LMAO

vague jay
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I’m having issues with retrieving the hero at the end of the login prizes. That consumable box is checked but I don’t have it in my bag for the hero I would like to obtain. Can anyone assist. Thanks

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Have the option from the page but cannot obtain hero and nothing is in my bag pertaining to this chest at all

crystal wraith
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@vague jay You tapped the chest on the Anniversary window?

vague jay
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Yes I did, it’s not in my bag for me to choose whenever I’d like to. And when I click it shows me the hero’s and click on the one I want

crystal wraith
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@vague jay You've restarted your game too?

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If you have, please contact the AFK Arena Support team via the in-game support button (Profile > Settings > Support) or message the AFK Arena Facebook page (http://www.facebook.com/afkarena).

trim iris
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may i ask how do we restart the game? the new event hasn't shown up for me yet

upper bolt
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I’m reporting now because it’s my second time already seeing this , the replay I’m watching shows the winning formation and stats on the first screenshot but when I hit play, it proceeds to show gameplay of one of his failed attempts

arctic warren
upper bolt
carmine rivet
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Achievements not accounting the previous units we had

deft wadi
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Hi, I was having issues making my first purchase so I restarted my iPhone XS. Now the game crashes every time on the loading screen. Everything is updated, help!

lucid bough
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Anyone else having login issues on iOS ?

modest glade
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@red zinc ok , it's do in same time sorry i forget trail time up

vernal python
obsidian carbon
muted bay
signal meadow
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I can’t share any of my heroes so I can’t finish the spring bloom even if it’s epic

neat hamlet
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go back and press the facebook button when it shows you all the cards

vast ermine
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Bug when using the 50 free common scrolls, uses 20 of them during the first/second pull

old tapir
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@signal meadow I encountered that problem and the only way fix that is update to the latest facebook app.

night elbow
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Is there a way to make purchases under a new device? The FAQ says to just keep playing under the new phone but for how long?

steel sequoia
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I believe it's normally 5 days or so, try contacting facebook support by messaging the official page, they'll likely have more info than anyone here could help with

shrewd haven
spiral sand
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Hi
I am a French language player and I just wanted to say that there are some hero stories that are not translated,
can you correct them please, because personally I love stories but I can't quite understand those that are not translated, thank you in advance

neat hamlet
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Hello I don't know of this is a bug, but I was fighting in the forest's edge. I can across one fight that seems to be idk just weird. I ran out of time on the fight, but that counted as all my heroes being dead, not only that it's saying that there are only two heroes left alive in the battle, but when I got to continue the fight ALL the heroes for the other team are alive. Can someone please help me?

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AFAIK that's only a visual bug. As soon as you start the battle it'll just display the enemies that survived from the previous fight. @neat hamlet

shrewd haven
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Game crashes randomly when changing regions to see the champions’ hall winners of different regions. Phone: Iphone xs max

fervent hornet
neat hamlet
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That's not a bug, that's a precautionary measure implemented by Google Play to prevent unauthorized purchases. I'd recommend just waiting it out, or contact in-game support to lift the purchase ban as the folks over at afk-arena-chat suggested @pulsar knot

pulsar knot
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It's been 3 days, and I still can't make any purchases. This one happens to be limited, so I'm screwed.

neat hamlet
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If you don't mind getting your chat history deleted, Try reinstalling the game and see if your issue gets fixed afterwards. Make sure your account is linked before doing so. @fervent hornet

pulsar knot
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So something I've noticed, I login to another account and I can make a purchase, but on the one I want to, I cant.

pulsar knot
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@neat hamlet any idea? Only 12 minutes left on the purchase.

neat hamlet
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Nothing, sorry. This is more of a Google thing, bit hard to figure out their practices for situations like this.

obtuse coral
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Hi guys! I'm here 'cause I notice some strange "write effect". I use a mi9t with miui global 11, Android 10.

As you can see from the video, there is something strange with the shadow of the letters. Moreover, on the achievement menu, there is something glitching in background (you can see clearly when I scroll down the page in the letter).

Do you know that issue? I already done a repair and I thought it was solved, 'cause I had the same problem on relics description in labyrinth.

Any suggestions? Another repair?

LINK VIDEO
https://drive.google.com/file/d/1-Zf63ldHcBakFOxZ9CtvBS7Sf9cre_TA/view?usp=drivesdk

tender ice
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I can't score points because when I win a battle I add that and when I lose a battle I lose that and it goes to 0

alpine wren
shrewd obsidian
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No open the event first aniversary

spice python
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I used up the ukyo trial and now everything where he was used has an open space and doesn't let me put anyone else there "because the party is full" and when I try to enter combat with the team it says that I don't own that hero. This is currently an issue for me in the soul reaver and king's tower (fixed)

quick yacht
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@spice python can you try the small revert arrow top left above the heroes? that should remove all heroes from your formation so you can set it again

random fog
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ummm yea its at the guild guy the first one that has been ther ever since she came in so...yea its stuck like that

livid heron
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Anyone have Ukyo gear in guild shop, after try period? I don't have Ukyo, but have Arthur, so it's appear in guild shop. Is it bag??

carmine rivet
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Achievements still not accounting previous heroes you had

glass blade
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Hi the Ukyo character you gave everyone is missing for me.

magic orchid
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He only lasts for 7 days for free. You have to pay the 49.99 to unlock him full time.

sleek hare
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yo when i defeat ezizh in the burning woods in peaks of time it doesnt open up the path to the left crystal chest

shrewd haven
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A clarification: Do all 5 heroes have to activate their ultimate at the same time? Because if they don’t do so the artifact doesn’t activate. It hasn’t worked for me when my heroes don’t do their ultimate all at the same time.

ebon walrus
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please try to fix that bug where belinda literally ults nothing... sometimes when you kill stuff and the hp bar still lingers around whilst being empty and belinda ults she can just ult the dead enemy. only happens if enemy dies and bel ults like instantly afterwards

dusty hazel
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@sleek hare I am pretty sure you're clearing the enemy camps to the top and left before defeating Ezizh. You need to leave those camps so the fire can spread to open that path. Part of the puzzle and not a bug.

sleek hare
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oooooooooooh

vast needle
neat hamlet
strange tusk
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the description is wrong, the duration is swapped with the attack percentage

gray beacon
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Current a bug in the Peaks of Time: Secrets of the Forest - the vines are not growing protecting the chest with the relic

deft shard
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i'm having a problem clearing the Tasi skin quest for sharing 5 new heroes or summoned

gray beacon
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Is it an issue with the amount or the ability to share on FB?

deft shard
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my app don't show any share button on the summoned hero page even when its elite summons
even in union page there's no share button
my account is linked to my facebook account

currently running android version 10, build number QP1A, 190711.020.N975FXXS3BTB9

steel sequoia
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@deft shard for FB summons you need it to be a completely new hero, or an elite inside of a 10x summon, those are the only ways.

winter pewter
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There’s a bug that freezes the screen but the battle is still ongoing. The screen will unfreeze after you press continue after the battle

warped oak
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I've been having a weird bug where it shows the name of my old guild with my name while I'm in a new guild. Anyone know any fixes?

torn pike
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Theres a bug where i've selected a hero to ascend but it told me "You do not possess this hero"

Idk whats that about since I clearly do

steel sequoia
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reset your game

torn pike
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i literally ascended a hero 1 minute before trying that one

red zinc
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@torn pike restart the game, it should re-sync.

pulsar bolt
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When Thoran dies for the first time at the Guild Hunt it counts as a loss, instead of waiting to he ressurect

rugged patrol
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I have 5 heroes that reached 240 and now my Crystal Level is 250. I tried to level up a 6th hero but it says "All heroes on the pentagram must be above level 60". Am I missing something?

amber solar
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I havent been able to share any elite pull on facebook. Even in a ten pull. 4 different 10 pulls i have gotten an elite but theres no share button. Anyone else havin this issue?

tender ice
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Alguien sabe porque cuando me ganan una batalla se restablece a 0/h ?

uncut panther
serene lintel
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I'm also having an issue w sharing elite pulls :^( the fb icon still appears with library unions but for some reason wont pop up at all when I summon/ascend a hero

agile current
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Redundant text in the English description of shattering force.

dry lichen
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I'm also having an issue w sharing elite pulls :^( the fb icon still appears with library unions but for some reason wont pop up at all when I summon/ascend a hero
@serene lintel Hi, same for me, I've been unable to share elite pulls so i cannot finish the Tasi skin event (although I finished every other quests for the event)

woven bobcat
red zinc
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@dry lichen you have to share either new E, or 10x pulls with an E. @serene lintel

It doesn't work with library.

@uncut panther it most likely already completed, and you just need to restart the game

@amber solar see above for elite pull criteria

@rugged patrol you only put exp into the crystal, you dont level heroes once you start leveling the crystal.

amber solar
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I know the criteria but the ones ive been doing for the last few days (10 pulls with an elite) hasnt had a share button.

red zinc
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@amber solar post a screenshot please if this happens.

dry lichen
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@red zinc thanks for your answer, that’s what I tried to do but clicking on the F after a x10 pull just made me go back to the tavern and the sharing wasn’t taken into account (not was I sent on the facebook page). And it happened several times

red zinc
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@dry lichen please post a screenshot if that happens so the mods can view the report :) the x10 pull must contain an elite btw.

rugged patrol
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@red zinc I saw a strategy that involved using Silvina so long as she was not above level 160, so I wanted to level her up to about 150. Are you telling me this is not possible now? I think I should be able to level individual heroes as long as I have the resources to do so. This seems like an oversight to me. Hmmm perhaps I just need to raise her ascension level a bit?

neat hamlet
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you can still level heroes individually once they are outside of your crystal. everyone in your crystal will be raised to the the crystals level or their maximum (160 for legendary heroes). @rugged patrol

wary talon
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Is there away around the PFP bug?

neat hamlet
#

like every day when i try to buy packs (even sometimes on the $100 milestone progress packs) I get this error and it takes 10-20 tries before the purchase goes thru. With events where I have to buy 6 extra things every reset, sometimes I spend up to 5-10 minutes battling it each time, and it gets frustrating. Can you please look into it, given that its directly blocking your revenue?

queen marten
tough spade
native basin
tiny iron
#

Hey the servers are up, but I still get the maintenance screen everytime I try to start the game up

twin gull
#

got the same @tiny iron
i've rebooted my phone and it's now working

sour verge
neat hamlet
#

Same endless loading the screnn

hearty tundra
#

I have a black screen anyone have that ?

neat hamlet
#

After restart phone not fix

inner rivet
hearty tundra
#

Should I redownload the game ?

queen marten
#

Yes

ancient fern
#

@queen marten Please don't ping people for things like that.

deft smelt
#

I can't get in. Always refresh and stays at 0 sec

dusty hazel
#

@inner rivet not a bug. If you dont close the game completely during maintenance that will show up if you attempt to log back in. Click confirm and new version will download.

inner rivet
#

Well, I would not post it Here If i didnt do that heh. New version was downloaded a few minutes after maintance. I had this same error a patch ago

honest kite
#

@native basin restart the game

soft depot
#

Restart doesnt help

shy dirge
#

@glass talon check of you have correct version in Google play store

glass talon
#

Latest version. After updating to latest patch i keep getting that error

worn beacon
#

I would like to report a bug that sometimes occurs. When a spell is casted (the time "stops") and there's poison on the floor or a character's being burned, while the animation of the characters rolling, the poison keeps doing damage...

ember rock
#

Pick up loot chest during campaign battle cost game freezes

sleek ledge
#

Have gotten blue or grey heros for the last 7 pulls of 2700 gem pulls, nothing else was used in between.

vivid hound
#

Am I the only one having Lag issues with opening sub-tabs in-game? Like, Opening the quest menu, Etc?

neat hamlet
quick yacht
#

@neat hamlet try the repair option in game settings

neat hamlet
#

i wonder when is the "pregnant" Kaz gonna be fixed
I would laugh so hard if this glitch is gonna be lore explained, and we would get her kid as a hero (maybe her husband too)

icy ivy
earnest cosmos
#

It is no longer possible to access Hero information menu (Gear, Skills and story), inside The Twisted Realm by click and holding the heroes image at the selection bar. ( Still functional in campaign and other content )

lunar umbra
#

I was logged into my account POGGERS and thought I linked it to google but I didnt (and i didn't know) so I went to press link google and now I am on a New Player account

crimson sage
#

I’m not sure if it’s a bug or what. But after having enhanced my Belinda’s staff to tier 2 and level up my heroes once, compared to my last try, I am now doing LESS damage in Soren. I’m using the exact same formation, same position, same equips (save for Belinda’s staff that is now tier 2) and same artifacts. I’m extremely confused, this makes no sense. Did this happen to anyone else?

stoic knot
#

How many fights did you tried @crimson sage?
Since rng is a thing and soren can charm. So it could be just unlucky. And how big is the difference

cedar spruce
#

Leaving a guild prompts the wrong message. (1 hour and guild names get swapped)

crimson sage
#

@stoic knot over 10 times. My formation is: Rosalina (up) and Belinda (down) frontline / Twins (up), Rowan (middle), Lucius (down) backline. Last time I did 560m, now, with the same formation position, I don't even make it to 500m. By altering the formation position to something that feels like it should be less effective (AKA by swapping Belinda's and Rosalina's position, which for some weird reason makes Belinda buff Lucius instead of Rosalina the first time she does it), I somehow managed to get higher damage, but the best case scenario in all of my runs was 550m, the usual would barely reach 510m. I have Elijah and Lailah in my formation, so Soren's charm shouldn't be that big of a factor, even then, I did a lot of tries. My team would also stay alive untill the end of the timer (with the twins and rowan sometimes dying when it's under 10s) so it's not like I'm somehow triggering Soren's attacks in a way that kills me faster, I'm just outputing less damage for some reason.

While in the best case scenario of all my tries the difference wasn't that big, I upgraded my main dps' weapon from tier 1 to tier 2 and leveled up one level in-between tries. I find it really weird that I can't at the very least reach the dmg I had done before in over 10 tries, considering this.

stoic knot
#

Hmmm. Weird 🤔

crimson sage
#

I know right, that's why I decided I might as well post it here <_>. Curious if anyone else had a similar issue or what.

The only thing that changed in a "negative way" since my last attempt, was that I lost the union buff from the "Gallant Three" union. Though as far as I know, union buffs only affect the characters inside that specific union, so it shouldn't have any impact in my team, since the Gallant Three union heroes all cap at 160. I'm so confused that I'm considering anything at this point though lol.

Here's a picture of the formation for any further info.

viral folio
#

Shemira silence can't prevent vedan using his ultimate ability

gloomy sandal
#

So I have a slight concern. My boyfriend and I have been playing this game for a whole year now and we really love it. We have even grown our guild and have a really great community. However most recently we had an issue with our roles. He was guild master and I the deputy. One day I logged in and well I realized he had been removed as master and I became the guild master in his place. I know now that this was because he was inactive for a couple days. Well I gave him back his role because he plays all the time. The issue is this that just today he realized when he logged back into the game he was made an exemplar and removed as the guild master. What’s going on with this? Can we at least make it so that if he isn’t on for a couple of days that the guild at least gets turned over to the guild deputy so that it doesn’t get turned over to just anyone even a potential new member in the guild? It would be awful if were to lose all of our hard work especially since we play everyday. Wasn’t sure where to put this comment because I believe this could be a bug and it’s also a suggestion. (We’ve had our guild for the past year. )

hidden whale
#

I have summoned and shared epic heroes on facebook but event didnt register last summon and share ??? Can anyone help me with this ?

compact pollen
#

I can no longer tap and hold gear/gear tokens to bring up the select "+ 10 / max" popup

chilly wave
devout hare
#

Theres is probably a Bug with Fawkes- he dont select Athalia for his jailing talent

shy dirge
#

@devout hare it's not a bug, it means that she dodges it. Your Fawkes doesn't have enough precision stats, or ennemy athalia has too much dodge.

devout hare
#

He jailed someone else instead

#

This Level - she is the Boss and can oneshot the whole group - so i guess she has the the highest attack rating

shy dirge
#

not necessarily, Belinda probably has higher attack. And it's not a bug, please refrain from posting here thanks.

languid ice
#

I'm here to help my female friend Id. The ID has a wrong link, initially I want to replace the old account, but finally the social media (Facebook) link is connected to the new ID, so the old ID that is lost cannot log in again. How do you reverse IDs that have been disconnected from social media links (Facebook)? Please help to log back into the old ID. @ocean prism

crystal wraith
#

First of all, we do not tag Lilith staff for any reason. @languid ice

#

Second of all, message the support on Facebook.

languid ice
#

ok thank's for the support👍

knotty elm
#

This event is irritating. I have now lost out three times on sharing to Facebook an elite summon. When I go to click on the share to Facebook icon, it closes out the page back to the tavern. Now sitting at 4/5 with one day left and no more diamonds to summon. So much for Tasi skin...

red zinc
#

@knotty elm if it is closing, it sounds like you are missing the share button, as this will close the summon screen. If you can get a video of the issue it will help.

neat hamlet
#

It was my old profile picture was normally work now not more I can't change the same with other photos only the icons from the game are work nothing from gallery

stoic knot
#

You just need to wait for review @neat hamlet

neat hamlet
#

I am wait for long time and nothing is happend with all i am not dumb i can read "is in renwie" and yes i have also dm a dev

neat hamlet
#

the leaving guild message has an error, it replaces the amount of time with the name of the guild

opal merlin
#

Hey! Can't ascend a char, the game says "you don't have this chat" even if it's in my roster 🤔

quick yacht
#

@opal merlin restarting the game should fix it, just a sync error

opal merlin
#

@quick yacht did it to take a shot of the prob but one of the Ogis got cancelled 😦

sharp citrus
oak holly
#

what is this .01MB that keeps downloading every time i log in

red zinc
#

@sharp citrus you level up the crystal, not heroes. Heroes are added to crystal if you want to use them, same as before.

next raft
neat hamlet
ocean prism
#

This 0.01MB keeps downloading each and everytime when I log into the game. It is very irritating.
@neat hamlet Please tap avatar- setting- advanced to repair the game, then complete the in-game extra scene to check if it works.

red zinc
cobalt schooner
red zinc
#

@cobalt schooner correct. They are reversed for these two symbols.

pearl mauve
#

When I'm in the Arcane Labyrinth sometimes my Lucius doesn't appear after I use Dura's Tears. But I actually realized that with everyone was a full health my Lucius had remained dead even after I used Dura's Tears. I use Lucius a lot so this is a big issue for me when I need the Dura's Tears and I have to use 2.

Another part of the issue is that after I use the Dura's Tears TWICE. My Shemira is not shown whatsoever.

neat hamlet
#

@neat hamlet Please tap avatar- setting- advanced to repair the game, then complete the in-game extra scene to check if it works.
@ocean prism Tried it, but sadly didn't work.

neat hamlet
#

Shemira's exploit still hasn't been fixed. Basically, whenever Shemira casts ultimate while the gas already fills the battlefield, the damage still ticks while the animation is running. This makes her disproportionately stronger in PvP when compared to heroes of the same levels.

torpid sandal
#

u3gpi6heu6 has expired early. It said it's valid until almost midnight on the 23rd UTC but its 3:35 and I'm getting the code has expired.

warped thorn
#

Whenever shemira gets captured by Fawkes mid siphon soul, it deals no damage but gives full mana to the targeted hero.

hidden whale
#

My event got bugged in the end did not register share on facebook and now still displaying flowers when even long gone

severe pilot
#

I still have the vibrant blooms from the event in my inventory. The event concluded a day ago

latent lodge
#

This 0.01MB keeps downloading each and everytime when I log into the game. It is very irritating.
Same, repair didn't help, and overall the performance of the game has decreased too, especially during battles.

fathom shadow
#

I can't log into my account at all. Everytime I try and get onto the game, it immediately boots me and shuts down before I can get in

dusty lantern
#

Hi guys, I’ve noticed when running Labyrinth (might also occur in Peaks Of Time/Voyage) that when I pick up a “The Silent Hope” relic, the one that restores energy after a hero ults for the first time, the energy doesn’t come back. I ulted with Lucius because a Eironn pulled everyone into him and Lucius stayed at 0 energy until a Brutus started hitting his shield. Same thing happened with Fawkes, he only got energy back after using his passive. The only hero that I’ve noticed so far that still regenerates the energy is Shemira.

ionic grail
#

Why do I have two extra Isabellas that I cannot use? Pretty sure I’d already fed them to her to raise her stars. And, as you can see, she isn’t in the top row where she would be if I could ascend her.

neat hamlet
#

Maybe a restart would fix your issue? I'm guessing your roster hasn't properly synced with what's on the server. @ionic grail

vague seal
#

Please fix that if you are in a Lab battle while it resets it will get stuck on the battle field until you restart the game. It pops up the message about the Lab kicking you out, doesn't do it, when the battle ends it errors with the Lab has refreshed, but you are stuck in the battlefield screen.

ionic grail
#

Yeah it did. Thank you @neat hamlet

dull monolith
#

Hello, just sharing the small bips and bops the game encounters. So basically I entered the new Voyage. And when using one of my allies the game crashes.

flat root
#

Hello pls fix niru's ult when he ult someone and his target die before ult hit him so that dmg from ult hit another hero

dull monolith
neat hamlet
#

Same, repair didn't help, and overall the performance of the game has decreased too, especially during battles.
@latent lodge There's a update in the play store if you're playing on Android. Update it, it will solve the issue.

neat hamlet
latent lodge
#

@latent lodge There's a update in the play store if you're playing on Android. Update it, it will solve the issue.
@neat hamlet The 0.01MB download is gone yes, the horrible performance in battle is still here, unfortunately. That's something I saw happening a few times over the last year after certain patches.

oak holly
forest current
quick yacht
#

@neat hamlet this is not a bug, you just messed up the puzzle game

neat hamlet
#

well the puzzle game is made in a way of it could be messed up like this, it's a bug, it should be designed better

buoyant compass
#

My game crashes on load of multiple different screens. The main campaign screen and any hero select screen are just some of the problems. Using version 1.37.03 on Android 9 with a Huawei mate 10 pro

compact pollen
#

As other players have reported before after other events have ended, event items that are supposed to be "recalled in exchange for <something, e.g 35K Gold> each, after this event has concluded" are not getting exchanged. This time, Vibrant Blooms (the flowers) are still in my Bag/inventory despite the 1st Anniversary Event being over.
Update: got a Mail with the corresponding amount of Gold and the flowers were recalled.

opal summit
#

I am unable to press and hold items anymore to bring up the +10 +100 option when upgrading. Using iPhone running 1.37.03 version

arctic warren
#

Just use auto select

junior bane
#

ID: 13917099
I bought this pack [$0.99] and was not compensated within game. I have the receipt. Order# GPA.3319-6646-1252-31710

steel sequoia
#

@junior bane contact support on Facebook by messaging their official Facebook account, should be more help than we can provide for that

acoustic swallow
#

@steel sequoia it's punpun?

flat root
#

Fix rowan potions sometimes when he die he left like 3 or 2 potions until thr end of the battle and when my team in need for them they can't use them

neat hamlet
#

Oscar's SI is not working.

compact pollen
#

Sometimes the red alert icon pops up at the Library and the Unions section but when I open the Unions there is seemingly no change and there is no alert for any of the unions themselves (The Gallant Three, etc.)

#

Please fix the Burning Brute in The Twisted Realm. It has been bugged since it was introduced. After a while into a battle, it dozes off twice right after each other, and after that when it stamps (smashes) the ground it (nearly) instantly kills the whole hero team attacking it -- except if you shield your team with Lucius TWICE with the help of Rosaline, which makes you deal much less damage during the battle since Rosaline is following Lucius instead of a hero with a damage-dealing ultimate ability, e.g Shemira or Belinda.

night zealot
#

didnt buy any arena tickets but shows i have bought it once

neat hamlet
#

Having issues updating my profile picture, it says “in review” but never allows it. There is nothing inappropriate about it but it’s never approved.

static widget
#

I have a problem, the game crashes when I use Gwyneth or when I fight against her. How can I fix it?

granite ravine
quick yacht
#

@granite ravine there is no reason to ping a mod for a bug report

granite ravine
#

I want to know is this a bug or a ban from the page

#

last time I posted a post about the last Tasi event, I was criticized for placing a purchase mission in the event that is supposed to be (the event) for all players, including f2p....Maybe they didn't like the criticism, so they blocked the page from me!

quick yacht
#

Contact the support on Facebook or ingame then. Many have criticized that a f2p game now wants some money for a cosmetical skin like other games already do for ages. I don't think you get banned for it in the community only though

neat hamlet
#

Not sure why you'd tag a mod for this - we have no direct connections to the in-game community page, hence we cannot provide you a concrete answer with your issue. @granite ravine

granite ravine
#

ok thanks

neat hamlet
#

I can, however, give you some suggestions, as I suspect that it might just be your internet acting up. Try switching to a different network and open the page again. Check your network settings and see if its interfering with your connection to the page. As a last resort, reinstall the game, and try accessing the page afterwards.

If the issue persists, follow Fultsch's directions he provided a few messages above ^
@granite ravine

neat hamlet
#

Dura's Drape not working with Thoran's resurrection ability? The ability restores Thoran's HP to 75% and visually, his health bar shoots past 75%. I have the drape enhanced to 3 stars. But when he gets back up, his HP is reduced to 75%. He should be at 86% with the drape.

neat hamlet
#

Oscar's Signature item is not working properly.

ember marlin
rough epoch
#

I haven't played in a bit and got back on today
But I didn't realize it signed me out and gave me a guest account to use until a little later
During that time I purchased a diamond monthly card
After I realized my mistake I signed into my actual account and purchased another for the right account and refunded the other through Google play
I got back on later after a few hours and found my refund did go through but that also the total amount of a deluxe monthly card of diamonds from my own
I am now in the negatives and can't earn enough diamonds to make all I lost back without paying lots for it
I never received any amount from the refunded card on my real account only from the one I purchased for my real account
I'm hoping I can get help for this because this is pretty frustrating
I have lost a total of 2468 diamonds to this and don't know what to do

neat hamlet
#

This issue might be better settled by contacting customer support directly @rough epoch, either in-game (Profile > Settings tab > Support) or through AFK Arena's Facebook page (https://www.facebook.com/afkarena). Some purchase-related issues are better addressed through CS, and they often require further investigation of your account which is impossible to do from here.

rough epoch
#

Alright thank you
I had no idea what else to do

viscid flax
#

Nemora healing doesn't effect monkey king after he summons clones

#

Nemora sheilds cancel monkey king ultimate weapon lvl 10 sheilds if he hasn't summoned clones

whole cypress
#

I can only assume that the values for duration and scaling have been switched, as it says “7 of the hero’s attack rating for 220% seconds”.

flat root
#

Please fix niru,s ult hi deal dmg to another hero when his target disapear !!!!

tiny pelican
#

Bonjours/Bonsoir j envoie ce message car mon compte à été supprimer ou perdu quand je change de compte il y a plus le compte sur lequel j étais c est vraiment embêtant et je ne sais pas si il s'agit de un bug donc ma question est t il possible de récupérer mon compte à savoir que vers 22h je me suis co et que je pouvais me connecté à avec le compte en question

red zinc
#

@tiny pelican

Merci d'écrire en anglais (comme indiqué dans #545923240288059392 ) sinon je t'invite à aller dans #select-language et clique sur le drapeau français pour parler sur le channel fr merci.

crimson remnant
#

Bug in Desafiant Store, no refresh daily

earnest cosmos
#

Khasos ability throwing axes, is causing Khasos to apply "Shattering Force" debuff from Dura's Might virtue on himself when he fails to grab the axes ( the axes hit his face causing the effects to be applied).
Not sure if it was intended to be this way or if its a bug.

real epoch
#

sometimes Belinda's Divine Retribution just flyes up to the sky and that's really bad, she is my carry and sometimes this fails a hard stage and this is so painful, please give me a feedback about this

radiant condor
#

The relic that makes Frontline heroes to attack they own team does not work on my Kong, the relic that cocooons the team does not work on athalia

loud remnant
#

Oscar SI really isnt working

turbid yacht
misty osprey
#

Cant see the solise heal on the battle results, it only apears wen se heal herself

dense crater
#

I don't know if it's a bug but from labyrinth hard mode wrizz I get only guild coins as reward like a month now

crystal wraith
#

@dense crater It's one random prize from the possible list of prizes. Not a bug.

dense crater
#

@crystal wraith I know but maybe it's a bug calculating only one of the three I mean what are the chances for guild coins like ten times in a row

crystal wraith
#

Regardless, it's still not a bug. Seems you're just unlucky. Apologies!

red ferry
gray yacht
neat hamlet
#

You probably have the Insolence relic, that's why she initially followed your highest-rated hero instead of her own. Notice the enemy frontline being charmed at the start. @gray yacht

gray yacht
#

Fk me yes i have that, mkay never picking that relic again. False alarm

quiet seal
#

I refreshed my bounty Board to get new bounties and change the hero requirements - this was for 3 bounties. I started 2 of the 3 bounties, and when the game resynced (afk) the 3 bounties rewards have reset to the original but the requirements remain updated. So I spent 50 diamonds for worse rewards, which I can't change now cos 2 bounties are started. No screenshots unfortunately

crystal marten
compact pollen
#

If the Arcane Labyrinth's timer resets while you are in a battle or at least right when you win a battle, you get stuck in the screen where your heroes' victory animations play (mode:maze,step:6.7).

pure tinsel
tropic ridge
#

I did 4 summons and got no purple

oak plinth
copper pebble
#

If khasos is slept midair he stays up there afterwards

shy dirge
#

@tropic ridge did you do 2 normal/diamonds scrolls then 2 faction scrolls?

oak plinth
#

there’s a glitch where i can not access certain hero’s, my game just freezes

echo parcel
#

@copper pebble can he be hit while high

copper pebble
#

I am not sure, just noticed that on the fly. He was able to attack tho. @echo parcel

plucky bear
#

In labyrinth i noticed that if you get a rare relic (in my situation BRANCH FROM THE YGGDRASIL) first and then a legendary one the effect you receive is the first one you got. Not sure if it's intended or just a bug, if i mange to reproduce the same thing again i will record it.

spring sedge
#

I cant open the game kept saying no connection when i actually do

#

It has been like this for a while now, i was playing earlier and now i cant even open the game i have already updated the game and restarted my phone yet i still cant seem to open it

copper pebble
echo parcel
#

@spring sedge that happened to me, for me it was cause it was blocked on my internet lol

if not then someone else pls help

real epoch
spring sedge
#

@echo parcel ive already reported it. Its been actually 2hrs since it wont open restarted my phone and redownloading the game didnt change the situation turning off my data and opening it again didnt do anything. It sucks cause it really wont open when i can connect to the internet and watch videos and play other games

echo parcel
#

very strange

umbral sinew
sharp dawn
#

I don't know if this is a bug, or something to do with the drop rates, but when I redeem the light blue soulstones to get a rare hero, I keep getting Silvina

neat hamlet
#

If Thane is the only enemy remaining and he uses his ultimate, I can't activate Thoran's ultimate even when his energy bar is full. This is jarring when you need to cheese the stage and time just right.

proud tinsel
celest zenith
proud tinsel
quick yacht
#

@umbral sinew you already have pressed the fight button on the left tile probably

neat hamlet
#

I think there is a problem with notifications like I keep getting notifications of 17h afk loot to collect when my max is 14h

outer geyser
#

I would assume this is considered a bug and hopefully it can be tested at some point (although not urgent by any means). This bug occurs after acquiring the "Greatly reduce enemies health at the beginning of battles" perk in Arcane Labyrinth during the fight with the Cave of Treasures boss Wrizz in Hard Mode.
I have realized that Wrizz's health does decrease greatly at the start of the battle but then regenerates to full over the next 10-15 seconds which means I have to hold back my Heroes' specials otherwise it takes longer for his health to regenerate to full since it is slowly decreasing but moderately increasing at the same time (with the net effect being a slow increase).
I wish I could just send a screenshot for this one but it would require a video and unfortunately I was unable to capture it as a battle replay. Hopefully what I said makes sense and if you have any questions for me about what happened, please let me know!

honest kite
#

Thats how the relic works.
They regenerate the lost health over time

quick yacht
#

@outer geyser this is normal behavior for that relic, the enemy will slowly heal until full health

outer geyser
#

Oh ok gotcha! Thank you, @quick yacht! And @honest kite !

north verge
neat hamlet
#

Guild search works fine for me, the guild popped up on results. You might be playing on a different version of the game, which is why it doesn't show up for you in the first place. @north verge

north verge
#

Version?

honest kite
#

You might be on test server, or the guild is on test server

neat hamlet
#

There are currently two versions of the game - Global (blue icon) and Test (red icon). I did a quick search for that guild on global and the guild you have ssed showed up on my search results. You might be playing on the test server, which is why it doesn't show up on yours. @north verge

north verge
neat hamlet
#

Makes sense, that's the test server version. Test servers are separate from global, you'll only be able to join guilds made on the test servers.

Here's the link for the global version, in case you still want to join that guild: https://play.google.com/store/apps/details?id=com.lilithgame.hgame.gp
@north verge

It’s been one year since AFK Arena launched! Ukyo Tachibana has arrived just in time for the birthday celebrations!
Download now and try out Ukyo Tachibana for 7 days, free!

News of this otherworldly swordman has reached Esperia.
Nobody knows what this mysterious figure is ca...

north verge
#

As suspected not available in my country. That guild are mates from other game. Thought of joining them in this game. It's not possible I suppose. 😅😅

neat hamlet
#

Yeah, that seems to be the case unfortunately.

boreal lantern
#

For some reason it keeps kicking me out of the game when I go to the arcane labyrinth or Tap on the character " Shemira " it's very frustrating

north verge
#

@neat hamlet finally somehow was able to download the Blue icon apk and run without vpn. Now able to join my mates from other country. Thank a lot.

neat hamlet
#

Glad to hear that! Your only issue would be keeping the app updated, but it shouldn't be a big deal.

dry oxide
#

when i try to load into the game it keeps on saying "load project.json failed" it says to check my network settings but im at full bars and it was working 5 minutes ago D:

solemn lava
ocean prism
#

Please switch your network 4g/ wifi and restart the game some times to check if it works.

sonic elk
#

No longer get red exclamation marks on the chat icon for any messages posted in guild chat. Many guild members have the same issue.

For me it does still work for direct messages. Also that same guild chat does give red markers on my other server accounts in the same guild.

modern quail
#

not sure why but this is the second time i have run into this issue. in the Arcane labyrinth when i try to progress the enemy team doesnt load in and just has a refresh symbol then my game crashes without any crash reports or anything. is there a work around for this or anything i can do to send in any info that could help fix this?

sharp dawn
quick yacht
loud remnant
#

I would say that's a good bug lol

thorn iris
#

Hi. I noticed that if I am in a peaks of time adventure. Change applications and then come back I can no longer pan on the map. The view will only move after I move the carriage. Backing out of Peaks of Time and going back into it solves the problem . I am on the Google Play Version.

visual scarab
quick yacht
#

@visual scarab belinda is not in your resonating crystal i suppose. you have leveld 6 heroes. the top 5 are on the pentagram and you can only use heroes on the crystal. reset belinda/lucisu/skreg and put them in the crystal. you get ressources backl that you can use to level up other heroes.
and it is intended that you cant exit the battles, you have 5 tries for your best score

rustic canyon
quick yacht
#

@rustic canyon its combat rating, thane with 1543k is higher than 1450k

abstract eagle
#

Maybe it’s not a bug, but I think it’s not normal (4,98 gigabyte)

lyric osprey
#

Just done 3x 2700 diamond summons didn't get purple... feeling ripped off.

echo parcel
#

its after your 3rd lol

real epoch
#

Just done 3x 2700 diamond summons didn't get purple... feeling ripped off
@lyric osprey its not a bug lol, i had a 4x 2700 dias without E hero, its just a luck

lyric osprey
#

nah is always on 3rd if you don't get before.

#

ya'll must be new.

real epoch
#

no, im not new, im just unlucky

steel sequoia
#

The way guaranteed summons works is that it's 1 in every 30 summons of the same type, not 1 in every 3 10x, you likely pulled an elite through a scroll or otherwise and it reset the counter. If not, record summons from now on to prove you missed the guarantee

lyric osprey
#

yeah so i done 3x 2700 summons. hence i should get guarantee... what's so hard to understand lol.

quick yacht
#

@lyric osprey i recommend to contact support on facebook or ingame. i think they can check the log files and clear the case for you

lyric osprey
#

lvl 169 first time this has happened lol. oh well.

copper pebble
dense panther
#

when you want to leave a guild and get the conformation text the number of hours and guild name are switched thus creating the msg: do you want to leave guild: (number of hours)? You wont be able to join a new guild for (guild name) hours

inner pumice
#

The biggest bug in this game is the discrepancy in difficulty at Twisted Realms after level 300, which makes most players avoid leveling up their heroes.
The prizes are not proportional and it’s not worth to move to level 300, as I did and am now being punished and getting less then 50% prizes I did before.
This makes me not want to invest in this game anymore, as the higher you climb the less you get.

errant acorn
eager moon
solar sundial
#

I tried joining server 36 and now my game is doing the same thing as wazabiit’s is

potent shell
#

@eager moon@solar sundial try clear cache on your device

latent dragon
#

My app has been crashing a lot. Wonder if the same thing is happening with others. I’ve tried the repair game option

solar sundial
#

After 10ish minutes it fixed itself for me

timid cedar
#

Is anyone experiencing excessive loading screens Everytime you click on something?

latent dragon
#

The crash problem still persists for me :( can’t even fight a challenger team properly cuz it crashes before I get to arrange my own team

neat hamlet
#

Have you tried using the "Repair Game" option? Reinstalling? @latent dragon

thorn iris
fair ore
#

Clicking around this area brings you to the shop for some reason. Don’t know if this was intended or not.

oblique hawk
oblique hawk
#

Pfps won't load, thumbnails don't show up and pictures can be sent but not received

shy dirge
#

@oblique hawk did you try going into settings, advanced, repair game?

tidal ember
strong token
#

It say that im already suscripted and i cant recieve my extra rewards

shy dirge
#

@strong token already happened to me aswell. Just got to wait for the subscription to reactivate. Can take a few hours

copper pebble
prisma tartan
#

The biggest bug in this game is the discrepancy in difficulty at Twisted Realms after level 300, which makes most players avoid leveling up their heroes.
The prizes are not proportional and it’s not worth to move to level 300, as I did and am now being punished and getting less then 50% prizes I did before.
This makes me not want to invest in this game anymore, as the higher you climb the less you get.
@inner pumice agree with this we need to talk about difficulty stages

red zinc
#

@prisma tartan please only use this channel to report bugs. If you have a suggestion please use the appropriate channel. #classic-suggestions

fair ore
#

Relatively minor bug but in your profile, if you’re using the horror’s eve frame, a part of the frame will be cut off. On the top is how it looks on your profile and on the bottom is how it’s supposed to look

red zinc
real epoch
leaden hare
#

I’m in server s208 and the kings towers are all closed except the tower of light despite it being Sunday and them all being scheduled to be open

neat hamlet
#

Server relies on UTC time and not on yours, and currently in that timezone it's monday @leaden hare

quartz briar
#

Game keeps crashing. I can't get pass the lilith white screen

blazing knot
tidal ember
steel nova
#

I got an error named 113 invalid game version

red zinc
#

@steel nova close the app and look for any updates. Re-open the app. It should download the newest version. If you are in game you can do a repair by clicking your profile picture, settings, advanced settings.

rough stump
#

Keep getting failed to verify battle data despite mutiple game restarts.. I just couldn’t have a single twisted realm attempt because of this. Really frustrating..

thin rune
#

Is this a bug? Shemira shards reset right before the reset date. In the picture you can see there’s only 29 hours until the next reset.

neat hamlet
#

That's not a bug. New items are being added on the lab store, and as a result, the lab store was forcefully reset. See this part on the patch notes:

  1. Added Emblem Choice Chests to the Labyrinth Store, which will become available after completing Stage 24-60. The Labyrinth Store will be reset once this update has been implemented.

@thin rune

real epoch
neat hamlet
rough stump
#

Keep getting failed to verify battle data despite mutiple game restarts.. I just couldn’t have a single twisted realm attempt because of this. Really frustrating..

^ Posted 9 hours ago
Now I’m still having this..
Edit: nvm it’s just the latest patch, let’s see..

honest kite
#

Repair your game?

tardy remnant
#

here is something that might be a bug

#

in the ran cid forest of peaks of time, if you unlock all the squares, you can just walk past them without activating the sqaures. im not sure how i can prove this with photos

tepid escarp
#

I just got unable to verify battle data in mauler tower. Considering how much I struggle with the tower , taking away a win from me that was very hard to get was very unfair. I want my victory back

prisma tartan
#

@prisma tartan please only use this channel to report bugs. If you have a suggestion please use the appropriate channel. #classic-suggestions
@red zinc yes but i Was replying to previous message ty

red zinc
#

@prisma tartan messages should only be replied to if they are to explain why a reported bug is not a bug, or to attempt to resolve the poster's issue. This is not the place to discuss complaints or suggestions. Have a great day!

severe hill
#

Rowan’s Avian Assault skill doesn’t appear to cause the target to lose any energy or accuracy

sharp nimbus
#

hi. in my two telephones did not work support page now.

vital geode
#

@neat hamlet THey have to be your own heroes at 5*, not union.

white tangle
#

If the in-game support feature doesn't work for you, you can still contact support through Facebook (http://www.facebook.com/afkarena). Just send a private message on the page.
@sharp nimbus

dense kettle
#

Since the Last update, i can't start a battle anymore in either pvp or pve. I also can't enter tower or labyrinth. please fix this asap, i am losing several millions of gold and gems every day because of this bug.

white tangle
#

Have you tried repairing/reinstalling? @dense kettle

dense kettle
#

Oh, seems my game version was broken. Thanks a lot for the quick help.

wary talon
#

I would like to report there is no mute button for chats.

azure frigate
#

Oh yes
Me toooo @wary talon

fair delta
#

The chests that dropped from arena not appearing in the bag

neat hamlet
#

elder tree stats and skills still do not apply to friend pvp or guild member pvp battles 😦

sudden thorn
#

iOS can’t open app..?

prisma tartan
#

@prisma tartan messages should only be replied to if they are to explain why a reported bug is not a bug, or to attempt to resolve the poster's issue. This is not the place to discuss complaints or suggestions. Have a great day!
@red zinc i understand

lethal fjord
#

Если во время обновления лабиринта закончить бой победой, то пишет, что он уже обновлён и выйти нельзя. Только перезапуск, или вечность смотреть наа финальную анимацию собственных героев.

ivory jolt
#

HOE defense formation is bugged, arthur is linked to brutus who isn’t being used in any formations, the same comps can be used to attack others but refuses to be set as defense

shrewd obsidian
cold fog
#

After your last update this morning game is totally freeze... can’t play...

dense blade
#

when i try to finish my last formation for heroes of espiria it keeps crashing

#

nvm i found a way to avoid it

frosty ridge
red zinc
#

Если во время обновления лабиринта закончить бой победой, то пишет, что он уже обновлён и выйти нельзя. Только перезапуск, или вечность смотреть наа финальную анимацию собственных героев.

If during the renewal of the labyrinth to end the battle with victory, then he writes that it is already updated and it is impossible to exit. Only restart, or eternity, watch the final animation of your own characters.
@lethal fjord

Пожалуйста, используйте только английский. Вы также можете выбрать язык в #select-language , щелкнув правильный флаг.

delicate rune
#

Did the double delight end already? Or just a visual bug?

steel sequoia
#

Double delight is the new "double resources" event with this time being afk XP, Gold, and Dust", it should be in the event tab

delicate rune
#

Oh I see, I got confused by the bounty board. Thanks @steel sequoia

keen lagoon
#

Spanish translation for the latest voyage is bugged

rocky ledge
#

It is also bugged in english

copper pebble
#

the sorting order is khasos > lucius > talene
But when I go on khasos and scroll to the right I get talene and then lucius. Something is not sorting properly...

quick yacht
#

@copper pebble when you just made adjustments in gear or SI and talene has higher power now, you have to reopen the heroes tab

copper pebble
#

Ah ok, so not a bug sorry

quick yacht
#

i guess its a minor bug (missing initial refresh), but i wanted to give you a workaround 🙂

west sparrow
#

Ulmus doesn't heal that much. When I have Cecilia in the team he heals normally. I don't really mind though. Also, I really like Ulmus at +30!

harsh haven
#

지나가던 곰 is win but final result he lose

This is champions arena. There are cases that have occurred in other areas and there will be more. I know 2 matches in16 region that have problem

호야 vs 메이쁨 5set
김미미 vs 하얀 별이 5set

round grotto
#

Yeah so the video says its a winning formation but the video recorded just shows the team getting completely destroyed by the enemies

stark briar
#

Anyone having issues/lag loading the game? I can log in, then it lags and crashes :( I'm using Android, phone has been restarted, app is up to date etc. Keeps crashing once loaded.

woven bobcat
#

Scrolling in Heroes of Esperia glitches and goes to far up/down

granite timber
#

Whenever I try and use the support chat function, it gives an error, Failed To Start, please try again even after multiple retries.

stark briar
loud remnant
#

have u tried reinstalling

compact pollen
#

Rosaline's pathfinding is broken in some cases. For example, when I put Lucius in the middle backline and put Rosaline anywhere, Rosaline wants to go to Lucius' initial
(middle backline) position and not where Lucius is (going):

  • If Lucius is heading to the bottom frontline, and there is an enemy at the enemy bottom frontline, and
  • Rosaline is at the top backline: she goes to Lucius, then starts to go to Lucius' initial position for a moment, but then starts sweeping the floor around Lucius;
  • Rosaline is at the bottom backline: she goes to Lucius' initial position, and only after that goes to Lucius and starts sweeping the floor;
  • Rosaline is at the top frontline: she goes to Lucius' initial position then starts sweeping the floor because she is near enough to Lucius;
  • Rosaline is at the bottom frontline: it's unclear whether she starts going to Lucius or his initial position, because they meet on the way and Rosaline starts sweeping the floor around Lucius
#

Also, if the hero Rosaline is following gets e.g. banished by Tasi, Rosaline may get stuck by quickly walking back and forth for a bit on the route between the immobilized and new to-be-followed hero...

shy dirge
agile current
#

Can the developers please remove this random phallus please? Its totally inappropriate and frankly I’m offended. I realize it’s supposedly a candle but really? Get better artists. Or at least make it look like a candle.

red zinc
#

@agile current please use this channel for bug reports only. #classic-suggestions can go in the appropriate channel.

devout quarry
red zinc
#

@devout quarry have you tried re-opening the app? If so try a game repair under character portrait > settings > advanced settings

devout quarry
#

thank you, re-opening worked 🙂

compact pollen
#

Rarely but the game shows the red alert icon on the Support button (profile icon => Settings) and my profile icon despite me not contacting support. If I open the support page (Help FAQ) there are no alerts there and if I go to the support messaging (top right button) I can only create a new ticket as expected.
(At least this time) after I close the support page the alert on the Support button disappears, however from the Settings I can see that the alert is still shown on my (dimmed) profile icon in the background. After I close Settings the alert icon is still shown on my profile picture, and if I go back to Settings the alert is shown again on the Support button.
As far as I know the alert icon(s) only disappear if I restart the game.

vague sparrow
#

How???? Hack???

neat hamlet
neat hamlet
#

@serene lark this should say 220% of the blessed hero's own attack rating for 7 seconds not the other way round.

serene lark
#

yeah, thanks

neat hamlet
neat hamlet
#

im experiencing a bug on the achievement tab. So basically some L+ heroes are still greyed out despit having made them L+ in the past

slow haven
#

1:10 Safiya ult animation error. 0:45 Safiya ult disappears.

toxic moon
#

HOE defense formation is bugged, arthur is linked to brutus who isn’t being used in any formations, the same comps can be used to attack others but refuses to be set as defense
@ivory jolt Same here, but i cant attack or defend with Arthur in my team.

neat hamlet
#

After a few battles in Heroes of Esperia, the game would get laggy and necessitate a restart to clear the lag.

arctic warren
#

@toxic moon the same thing happens to me

arctic warren
jovial heron
#

has anyone had issues purchasing stuff from the store? i purchased a daily and then a couple minutes later when i tried to purchase another pack it said that the payment was unsuccesful even tho I have enough funds?

neat hamlet
#

Another bug: HoE keeps selecting third formation instead of first. Fairly annoying as the game is supposed to display the first formation, not third.

red zinc
#

@jovial heron can you post a screenshot? Also please specify the method of payment you are trying to use, and what you are trying to purchase.

jovial heron
#

@red zinc im trying to purchase the one dollar daily deal with the 5 faction sigils. Im using my debit card to make the purchase

neat hamlet
#

Help I was trying to make my Fawkes e+ to make him in to l+ but my phone died and when I came back I lost the Fawkes that I was going to make eplus

quick yacht
#

@neat hamlet contact the support directly ingame or via facebook

neat hamlet
#

Ok

quick yacht
#

@arctic warren is your linked hero in any of your 5 teams? thats the reason, you can use only one in any of the teams

sullen obsidian
neat hamlet
#

Bug: You can't tap on users profile pictures to bring up profiles when viewing Heroes of Esperia records. I'm trying to send messages to the users to stop attacking me so I can climb up to Gold I.

viral solstice
#

This hasnt level uped even though i remember yesterday i had 9 and already finished today's bounty (forgot the photo)

viral solstice
honest kite
#

You have to complete both the requirements

terse epoch
#

After completing quests and clicking on a chest for reward as the animation of it is opening, it becomes unclickable and you need to switch to other tab, like weeklies , dailies , or campaign and switch back to that quest tab and open it.

crimson belfry
red zinc
#

@jovial heron contact in game support if the issue persists today.

wet charm
#

I got a bug where I deleted a direct message chat but it keeps coming back any tips so i don’t have to keep seeing the message

strange berry
#

I recently switched servers from the old server to the new one, it redownload and al that jazz, but now it doesn’t give me any sound. No voice lines, music, things of that nature. Just complete silence, I have to put on Spotify because it’s so weird to play a silent game

red zinc
#

@strange berry try to repair the game by going to your profile, advanced settings and repair game.

crimson siren
dawn plover
#

Apologies in advance if this bug has been covered. In the twisted realms at the hero select screen I cannot seem to hold my finger on a character portrait to bring up the gear screen for that hero. I am on iPhone if that helps.
Thanks!

whole grotto
steady trench
#

Not really a bug but figured this is the best place to post this... little typo on the elder tree here~

fossil grove
#

typos are a staple in afk arena

quick yacht
#

@crimson siren with purchase issues it's better to contact the support in-game or on Facebook

sullen hare
stoic vortex
#

The text vs the small icon for purchasing Arthur from the lab store makes it confusing if you are getting 15 shards or 60

stoic vortex
strange berry
echo parcel
#

that sure is a long time

compact saffron
#

I was just about to report that. The wait time and guild name values are switched. ("Leave the guild: [wait time]? You won't be able to join a new guild for [guild name] hours.")

lusty vale
restive spade
robust basin
honest kite
#

No, he attacked you a bunch of times, and lost

hazy bough
shy dirge
#

@hazy bough have you tried closing / reopening the game and checking your internet connection ?

hazy bough
#

Turned off wifi, works fine now, thanks @shy dirge

shy dirge
#

👍

plucky bear
#

When Cecilia is mind controlled by a hero (Nemora in my situation) she marks her allies. Not sure if intended or just a bug.

echo parcel
#

its intended

neat hamlet
plucky wigeon
#

I just lost a hero after i asended it. Just did a 10 pull and was ascending ankhira from rare plus to rare so i could have a rare+ then a ledgendary but when i tried ascending it to rare+ it said you dont have this hero so i reset it and now its gone p.s. is this the right place to report this or is there a better way

loud remnant
#

resetting hero only reset their lvl,their ascension or the hero won't dissapear

robust mural
vestal sun
#

I can’t log in despite my stable connection. I tried to reinstall, restarting my phone. Nothing works. Need help.

neat hamlet
#

@vestal sun i cant log in as well

neat hamlet
white tangle
#

Tagging mods/staff is not necessary, this channel is being reviewed regularly. @vestal sun

#

Try switching to a different network and log in again - see if the issue persists or not. @vestal sun @neat hamlet @neat hamlet

neat hamlet
#

I tested , even with different devices. Same issue.

#

I'm legit kinda scared, cuz idk my id number, and I reinstalled without knowing if I linked my account, sooo I better have not lost 3 months work and luck...

vestal sun
#

Sorry for the tagging. I don’t have any other network except for my wifi. But I tried using vpn and it work for me. @neat hamlet @neat hamlet

red zinc
#

@neat hamlet try turning wifi off. If that still won't fix it you can try running repair from your profile > advanced settings > repair game.

neat hamlet
#

I contacted them. Theyre fixing it now

bronze shard
#

I'm having same problem when log in Or server changing. I can't even contact support to tell them the problem.

grave breach
red zinc
#

@bronze shard try turning Wifi off.

neat hamlet
#

I just lost a hero after i asended it. Just did a 10 pull and was ascending ankhira from rare plus to rare so i could have a rare+ then a ledgendary but when i tried ascending it to rare+ it said you dont have this hero so i reset it and now its gone p.s. is this the right place to report this or is there a better way
@plucky wigeon

You contact support in game for this stuff. This channel is for 'game bugs' (e.g. programming errors) more so than random glitches but obviously there's some overlap. They just don't have your game ID or anything like that in here.

latent dagger
#

This is probably reported, but if there is an enemy in fawkes coffin, 1 last enemy on the board and tasi banishes that enemy, it stays banished for the full time instead of going off right away so you can hit them

neat hamlet
#

Pretty sure that's intended behaviour?

latent dagger
#

it isn't, when tasi banishes the last enemy on the field, it goes away instantly

modern pier
red zinc
#

@modern pier don't break the rules. That isn't a bug, you can contact support with any account specific questions.

modern pier
#

@red zinc Thank you

amber thistle
#

@modern pier Best thing you can do is wait out the mute and re-read the community tab rules so you won't be surprised next time. Game support can give you an exact diruation of your ban, in terms of how long it will last for.

modern pier
#

@amber thistle I will wait. I have read the rules again, and understood them better this time.

tight coyote
#

Uhm. Don't know of I am right here, but... My server is gone and I can't find my Main-Game?

quick yacht
#

@RubyLee#7312 contact the in-game support or via Facebook

shrewd haven
#

Game continuously crashes when sliding down the HoE tower. Phone: iPhone XS Max

tidal ember
compact pollen
#

This has been reported affecting the Twisted Realm before, but it happens in Heroes of Esperia too: tapping and holding a hero's portrait when selecting heroes doesn't open their Hero gear page in Heroes of Esperia either.

orchid helm
#

Offcentered Faction icons

gritty estuary
#

hi! im stuck on loading screen, game wont load. someone help ?

harsh haven
#

The elder tree stat is missing
It is serious and urgent bug

leaden kindle
gritty estuary
#

how do i fix being stuck on loading screen

wraith patrol
#

Today, before the update, I've log to check how many Lost Sigils's Token I had, then closed the app, waiting for the update and after it's been updated, the games says that I've already did my 6 battles per day, but it's wrong, I just wanted to look at how many I had in the menu (not the bag).
I cannot prove it saddly...

red zinc
compact seal
#

I have issue, Rosaline does not support my dps after update, She goes straight to Lucius

fast matrix
#

Pretty trivial, but the faction symbols displayed on the top left corner of the heroes’ thumbnails are displaced a bit.

grave tiger
astral fossil
#

You need to wait a while, @grave tiger Sometimes I have the same problem😋
Just the photo is in review to check

grave tiger
#

Well... basic picture change instant for me custom pics after 3-4 days still didn’t change :/

honest kite
#

It do be like that yea, took an account of mine 3-5 days for it to change

vague seal
#

While it may be intended, I don't think it should be how things work; The Spider Thread Gloves relic from Lab is completely ignored by Athalia. She's already a overly broken hero to face when your matchmaking feels trash and it pits a fully 5 star awakened Ascended Athalias from Arena with 40+ levels ahead of yours and a fully upgraded Sig. Item against you, and this makes her even more annoying. It says "All enemies are cocooned in spider's silk for 5 seconds." Not All but Athalia.

solid bane
#

so uh, I tried linking my account, and it reset my game; fortunately, I made a purchase on the account, so there is a way to track it. I tried contacting support. When do you think they'll get back to me :

dusty hazel
#

@RubyLee#7312 if you previously linked your account to google or Facebook try going to profile, account, switch, and either FB or Google. Some times with poor internet/wifi connections the login will drop and it appears to lose the account. Accounts are never deleted.

#

@solid bane sometimes it can take up to 24 hours for response.

grave breach
#

I just lost some hero exp from a bug. I upgraded my Estrilda from 90 to 94 and then got a network error. After I was back it reset my Estrilda to level 90 but I still lost exp.

quick yacht
#

@compact seal did you upgrade lucius so he has higher power rating (not attack rating) now?

compact seal
#

Actually Yes

quick yacht
#

there we have the problem

neat hamlet
#

Hello, does anyone know why I can't revert the hero?
I already have two ascended (Fawkes and Belinda)
Thank you

cloud plank
primal oyster
red zinc
#

@neat hamlet I don't see where you have any duplicate heroes. You can reset them back to lvl 1, but can't revert any of those.

#

@grave breach try restarting your client, it should resync.

neat hamlet
#

It's only for the same hero, not for legendary one? Many players suggest others to revert back Legendary heroes in afk arena Facebook group, so I thought it was possible.
In the screenshot there is Baden that I want to reset for the 36 graverborn rare card...

steep robin
#

faction scrolls faction in the noble tavern gets reset to a different faction everytime I log off

#

wasted probs 1200 dias now on 5 of my accounts

quick yacht
#

@neat hamlet yes only for the same hero. Example: you have Baden M and baden L+ then you can revert the L+ baden.

neat hamlet
#

Thank you

compact pollen
#

In the Arcane Labyrinth, when I hold the portrait of a hero I got from an Abandoned Wagon the Hero page with the hero's gears doesn't appear. (Don't know if this happens with heroes that you can get from Hard Mode's Dark Wagons.)

neat hamlet
#

Uhmmm u can just click the heroes button on the main arcane screen and one click the hero the see all its gear and SI

daring fog
astral fossil
#

The black Hole Hero😂

wraith moat
tall hornet
#

Can I report a Bug?

tepid escarp
#

can't do guild hunt today, says i never did it, but still says 'daily attempts exhausted' even though i didn't do it. daily says i didn't do it, there's no reward button, but it won't let me do it. i missed an entire day's worth of enhancement materials because the game wouldn't let me attack wrizz even though i didn't.

tall hornet
white tangle
#

Can you describe what's going on with your screenshots? Is there something wrong with it? @tall hornet

tall hornet
#

Maybe Seirus used the second skill and made it Tidus fly too far backwards instead of just jumping upwards, not backwards. Please , fix this 😒

jagged yew
#

I have a problem with arcane labirint. The heroes energy is full but they don't use their abilities and the energy remain full.

white tangle
#

What enemies are you facing on lab? They're probably preventing your heroes from ulting (e.g. Ezizh, Ferael, any hero with initial attack)
@jagged yew

jagged yew
#

The problem is in my smartphone device. Thanks for answer anyway. 🙂

naive epoch
#

It appears that having Ukyo in my lineup now makes it so I can't fill the spot anymore or fight

quick yacht
#

@naive epoch use the small reverse arrow on the top left of the hero selection, that will clear your lineup

#

@jagged yew is auto disabled? then you have to press it manually

neat hamlet
steep robin
#

faction scrolls faction in the noble tavern gets reset to a different faction everytime I log off
wasted probs 1200 dias now on 5 of my accounts

ocean spindle
#

I have a issue, I'm on server 115 my Name is TheNinja. I am not getting the new event I saved up gems hoping to be able to get the skin but the event isn't there. I have been playing for 7 days all my friends got the events but I haven't. I didn't get Assembly of Heroes, or Bootcamp

stone turret
#

This day, after labyrinth, i don't have my labyrinth money. And i beat wrizz of labyrinth too, but nothing...

quick yacht
#

@ocean spindle when you have issues with your account the best way is to contact the support ingame or via facebook

white tangle
#

Isabella is immune to CC abilities while she's doing her ult – including Tasi's sleep – as written on her skill list. @runic sleet

jagged yew
#

@quick yacht yes it was. Now Is enable again and everything is fine. Thank you very much.🙂 🙂 🙂

final apex
final apex
#

The spider girl is missing

neat hamlet
quick yacht
#

@neat hamlet did you try restarting the app?

neat hamlet
#

Yeah I did
It eventually worked
It was pretty weird because the music wasn’t there

quick yacht
#

Yeah sometimes an app just crashes at the start but when restarting it's working just fine like nothing happened

neat hamlet
#

Also idk if this is a glitch or just bad luck, but I summoned 6 heroes and all of them were Morvus

west pilot
#

This crashes me my game everytime (I’m not Android)
And due to this I can’t upgrade my Mira

quick yacht
#

@west pilot have you tried the repair game option in settings > advanced settings

haughty flame
west pilot
#

@quick yacht I clicked the repair game thing and it just froze my screen nvm working!

remote mantle
#

Already bought sub and it says it renews june 26 but i currently dont get the sub perks

white tangle
#

Your game probably haven't synced with the servers properly, can you try restarting the game? If it persists, contact support in-game, as they have the capability to address account-related issues directly, unlike here. @remote mantle

remote mantle
#

it's been like this for days
I have contacted belinda but no reply yet for past 10 hours

narrow monolith
#

I had an ankhira leveled up to legendary after buying some diamonds and once I left her page neither she or the chars used to ascend her were in my party. Reported to devs and they don't seem like they're concerned or planning on doing anything about it

terse fog
frosty ridge
robust mural
hazy ruin
tidal ember
red zinc
#

@terse fog if you look it says your picture is in review. This can take a few days (3-5).

frosty ridge
#

@tidal ember it work then talene using meteorite rain and in it moment kein use his vanshot spell . you use bag

tidal ember
#

Yeah, didnt know, but pretty interesting, hopefully not many people can abuse it for more dmg

restive spade
neat hamlet
frosty ridge
blazing kraken
#

My lab looks like this and keeps freezing and crashing I can’t finish it

red zinc
#

@blazing kraken I would try manually closing. If that doesn't work go to your profile, advanced, and repair.

crystal wolf
#

Can’t log in.😡is the game down at the moment?

ornate hazel
#

i used an elite hero card then my game crashed. Logged back in and i got no hero and the card was gone :c

quick yacht
#

@ornate hazel contact the support in-game or via facebook they can look into it

sweet halo
#

New members added to guild appear as if they're in their old guild in the guild chat. Their profile will read our guild name, but in chat next to their name, you'll see the name of their previous guild.

gilded summit
sterile gorge
#

Rowan do unreal damage in twisted realm

hidden egret
fleet tangle
shell plover
#

anyone know anything about tryint o enter the vault of time event late? I just reached chaprter 16 and so thought I might be able to join in, but when I click the image in the water, or in the events tab I get a screen with squared out X's

quick yacht
#

@shell plover the event hasnt startet yet, onyl the signup phase and you can join later but will be mixed with other players instead of you guildmates. try restarting the game or repair und settings > advanced and see if that helps so you can start with your guildmates

shell plover
#

this is on the test server, sorry should have said

quick yacht
#

you should still be able to join a militia, did you try the repair game option and restart though?

shell plover
#

nope, will do

solemn sorrel
#

Hi, I think I experienced a bug with the return a mercenary feature. I rented an Elijah & Lilah from a guild mate and returned it once I was done with it ; on my side, the mercenary isn't usable (which is normal) but the hero is still marked as used by me and therefore noone else can rent it anymore (which seems to be a bug to me). I can provide a screenshot if necessary.

ionic aurora
leaden spade
#

@solemn sorrel not a bug, 'returning' a merc only removes it from the person who received it so they can use the slot for another merc

shell plover
#

@shell plover the event hasnt startet yet, onyl the signup phase and you can join later but will be mixed with other players instead of you guildmates. try restarting the game or repair und settings > advanced and see if that helps so you can start with your guildmates
@quick yacht repair and an app update to 1.39.x and allowed for the additional files to redownload but still same issue. Can't join the event, and the 'message' given is just those squared XXXXXXs

lost marten
quick yacht
#

@ionic aurora did you beat the boss on bottom right before obtaining the relic? There is a guide in #545929173471068170 with .rip

wheat latch
#

Is it just me or is Shemira freezing for a few seconds before ult even when her bar is full. It happens about 30% of the time and is making campaign hard to push as she just stands there with full energy.

neat hamlet
#

I dont know if anyone saw my question in #classic-questions I said that your root detection is pointless and actually made it so I cant purchase things on my normal unrooted phone because I logged into my rooted phone. The only way I can buy microtransactions now is if I do it on my rooted phone.
the normal phone gave me some error about the phone being altered in some way. which its not. nor has ever been. not even a factory reset has occured and the bootloader is still locked from the factory, It's a Google Pixel 4. Quite literally the most supported phone android could ever have.

red zinc
#

@neat hamlet please use in game support for purchase issues. Thanks for reporting here as well.

#

@wheat latch I have only seen her freeze when finishing an animation or being interrupted mid animation. This is not a bug to my knowledge, if you can post a video it will help

neat hamlet
languid walrus
#

Yeah got the same thing

ruby moth
ocean prism
#

Hi, everyone!

#

You will enter abyssal expedition soon.
Regarding the error 131 of abyssal expedition, please wait a few minutes and restart the game a few times to return to normal.

formal basin
#

Chat appears to be broken. Can’t communicate through whispers, guild chat or event chat. The same message appears on all chat, if I type Hello all! It repeats, and shows on every chat room I am in.

Also, Safiya’s ultimate is broken, in that the graphics are coming off low resolution and very blocky

neat hamlet
paper talon
carmine rivet
white tangle
#

Try repairing your game. From the main menu:
Tap on your Profile icon > Settings tab > Advanced Settings > Repair Game.
Wait for it to finish downloading the necessary files, then see if you can access the event afterwards.
@paper talon

paper talon
#

@white tangle the repair game brought the map back, however when I used the minimal to move my view of the map it went black again and I cannot see anything

red zinc
#

@neat hamlet can you elaborate on what you feel the bug is? I may just be over-tired...

neat hamlet
#

@red zinc I can level up my friends shemira

foggy tree
spice shale
#

"you are attempting to make a purchase with a device that is not secure''anyone got any ideas how to fix?wont let me buy anymore just got a new phone

errant laurel
minor plume
#

Vault of Time, black screen
Profile icon > Settings tab > Advanced Settings > Repair Game.
It did not help. It downloaded about 400 mb of files, but still does not work. I restarted the game 4 times.

wispy smelt
#

Hello! I tried to write a message in the militia chat, but it says "you're not a member of this group" and replicates my messages many times in every chat, although it seems I'm the only one seeing them. My guild messages now appears above that mess, so I always have to scroll to read them
Screenshot:

frosty ridge
frozen sentinel
versed gulch
#

I don't think what occured to me was intentional:
When starting abyssal exp. from my experience players spawn on 1 side, and then the next players keep starting slowly from that side rotating to the other:
To me and some others (who especially started f5/early on reset), we are started/are stuck on the other side of the map on start, and have been isolated ever since (untill all 70 players join and the rest joins from the other side)

It's kinda a bummer because i was hyped for the co op event only to end up completelly isolated from all my guild mates

Pictures of me starting north and players slowly spawning south:
https://imgur.com/a/RBcDiDA
https://imgur.com/a/cVnvCxF
https://imgur.com/a/3f7paNH

feral quiver
#

My game is completely locking up the moment I load it in

frosty ridge
#

Rowan don't do other hill and energy jars in expedition to adyss

jolly goblet
#

Anyone else not getting double the rewards for bountiful bounties? This happened to me last event, and never got a response back

languid estuary
#

You're getting double @jolly goblet, It's already calculated in,, it's a quest that gives you 60 normal, 120 because of event

harsh basin
#

Haven't reproduced it but when I combined 2 common tier relics to work towards a rare everything was normal. I exit the app and came back online to find one of my common relic missing and I never recieved my essence back for it either. I don't really mind since it's just 1.2 hours worth but just hoping this isn't a wide spread issue.

neat hamlet
#

This bug still hasn't been fixed. Shemira can cast ultimate while there's already poison gas filling the battlefield thus stacking the damage and making her disproportionately overpowered compared to other heroes. I feel this needs to be fixed. This happens when Rosaline follows Shemira and often paired with Rowan.

versed gulch
#

this is a bug really?
Any kind of buff/dot keeps ticking during the ulti stall of any hero, its not a shemira specific thing,
Buffs like dura's grace 5 seconds instantly almsot disappears on twins, as out of 5 seconds twins will dance for 4 seconds,
Or other example is rigby loosing his drunkness stacks, if he ever utls as the ult takes too long, before he can cast his drinking again
You can also stall any hero into another hero ult and buffs like ezizh passive stamina gain will affect both heroes while they are being stalled around

orchid helm
#

@lime lake relog

flat sigil
#

In abyssal expedition when you abandoned a settlement it does not free the hero that was there. Can you do a quick fix else we won t get to the deeper part. Yhanks

graceful shuttle
#

I don't have the screenshot of before i was gona combine to get the blue artifact but when i tried to combine it i had 1160 essence and suddenly it told me Error 504 i think it was and when i log out and logged back in my essence dissappeared and i don't have the blue artifact because of that

lean sandal
#

Does it count as a bug map generation that I need to beat Town II before the 1st BOSS? I can't get to Boss tile via Town I or any Villages FeelsBadMan
Two 1st bosses like that on the whole map tho

frank scroll
plucky bear
#

In abyssal expedition when you abandoned a settlement it does not free the hero that was there. Can you do a quick fix else we won t get to the deeper part. Yhanks
@flat sigil had the same issue, you can work around it by manually replacing all heroes in your villages/towns.

flat sigil
#

ok will try thanks

plucky bear
#

I have 2, wtf
@lime lake had the same issue, fixed after relog

lime lake
#

Alright, a restart did it, thanks

solid grail
#

I don't have in game sound. All is enabled. And my phone is not a problem since every sound in any other thing works

neat hamlet
molten mulch
#

I merc'ed a Shemira for Twisted Realms, but even though she is shown to increase the Battlerating of my team by 3m more than any other hero Roselia refuses to follow her. Which is really annoying giving that i resetted my tree and even tried with my own heroes having drastically reduced gear and no artifacts

wanton sparrow
#

I don’t know what happened but my game just keeps crashing all of a sudden I’m going to delete the game and reinstall to see if it fixes it

warm cliff
dense spear
#

Hi dev, I downloaded the game from google play and run it in Bluestack 4 (latest version) in MacOS Mojave 10.14.6 but after loading the game crashed instantly. Anyone help me how to solve the issue?

P/s : I remember that there was a playable apk but I didn't found it

warm cliff
#

Still doesn't work after update

sonic elk
#

Not all members of my guild, ID:148403, are in the same abyssal zone. Most are in milita 949, but one is in militia 10250. Neither militia is full.

neat hamlet
warm needle
oak nexus
fleet tangle
#

I'm next to Skreg camp, but the problem is that the other side of the camp is surrounded by town2 (which is quite strong). To Advance from Viscount -> Earl you need to occupy 1 tiles within the Winding Valley. But... When all the camps on the other sides are town2 then it makes it few times more difficult, because you are unable to upgrade your Relic to level4. So, yeah Skreg camp is not counted as Winding Valley. Thats extremly bad bug, cause it makes it way more difficult for some part of players. While the others can just capture normal field or town1.

earnest bane
#

not allowing to complete stage 4-36, but am able to move on to the next chapter??

prisma tartan
#

Hi dev team

I don't know if it's considered a bug, but the Skreg boss is blocked by a level 2 town, which is massively harder than boss !

Me and my friends are totally stuck , in the meantime others open the wall as they ont had villages

More a leveling issue than a bug but I thought I'd tell ?

Also the event is very cool besides that, thank you 🙏

crystal wraith
pure elbow
#

i cant log in

north compass
#

attacked skregg with 2k hp, my team did 1 attack and did 187 damage... fight ended and skregg didnt die.

they each hit like 100k... i did the other 299m dmg too

shy dirge
#

this isn't a bug ? Your team died and did less than 2k hp ?

supple dust
#

I had to kill skregg like 4 times.. dies, then still alive when you leave the batle, and on and on, it was infuriating.
Allso garrison in expedition, it always says "already in use", when hero is not, it might been in the past, but it never resets once the land was abandoned, it makes frustrating to try and garrison tier 4 and higher towns. as you need legendary heroes for it. so you only have few and you ahve to keep shuffling to find out which is actually in use and which isnt.

stark briar
#

Hiya Dev Team, my Saveas has been blacked out :/ But the other Saveas did not. Weird >.<

inner pumice
#

Sometimes I’m chatting with someone in private and all the conversation is automatically pasted to the Militia chat and becomes visible to everyone.

raw brook
lean zinc
#

Hello, I have some bugs after the last update.
Asking my mates from guild, I have known that there are not only my bugs.
That bugs are such: when the battle begins, there are "ghosts" of the heroes, not only mine, but enemy's too.
Quality of some screens (Library and others).
Ultimate ability of some heroes (Tasi, Rowan) became very bright.
Also game became slow.
From all of the above, my eyes hurt me very much.
Reinstallation does not help me.
Phone: Xiaomi Redmi Note 5

neat hamlet
sick osprey
#

Every time I try and load up a few certain heroes my game crashes

sick osprey
#

Um I’m having a game breaking crash. Level 2-15 keeps crashing me.

frosty ridge
tulip kite
golden solar
#

There seems to be a bug in abbysal. One of Earl rank quests says "Reach lvl 3 core relic for all classes". I have 1 core relic at lvl 4, 2 core relics at lvl 3 and 2 at lvl 1. But the progress counts as 1 out of 3. That's either incorrect quest description, or weird, confusing progress bar. Why not to count how many classes already case their core relics at lvl 3+? It would be 3/5 then, not 1/3 as it is rn.

deep sandal
small linden
sly lichen
orchid helm
#

are you running blade on shem ?

tiny iron
scenic egret
#

This happens in the expedition and its annoying because i lose 1 stamina everytime it pops up

past thicket
#

I've attempted restarting, changing wifi, turning wifi off then back on, and just about anything you'd think of for a general connectivity issue even restarting my phone..
lost out on about 20 stamina just from redoing the same battle and having it error every time i won, but on a loss it registered and did not error losing me more stamina and the settlement....
not cool man

scenic egret
#

@past thicket im having the same problem how do u even progress with this bug its a whole game stopper

delicate rune
quick yacht
#

@scenic egret @past thicket restarting the game fixed it for me once i got this error
Edit: ok you already tried that, but was it completely closed from background programs

past thicket
#

@quick yacht yes

wraith moat
#

I keep getting this bug in abyssal expedition, I cannot load any heros, I have to reload the app for hero’s to appear but as soon as I defeat a town they disappear and I have to reload the app every fight

fathom relic
rough stump
#

Hello I’m unable to contact support ingame attached is the screenshot ID:23811195

neat hamlet
#

@rough stump yea I know that bug, it’s a iPhone to afk arena bug with the dark mode setting. Turn off dark mode and you will see the text in black.

Dark mode changes the text to white but the afk arena background remains the same.

rough stump
#

@neat hamlet thanks thats very helpful :-3

compact pollen
#

Not sure if this is a bug, but if Safiya dies while she is casting her ultimate ability or dies before her ultimate ability hits enemies after being released, the orb does less damage than it does when Safiya is alive (even if it was fully charged)...

red zinc
wintry swift
red zinc
#

@latent path try closing the game and relaunching. It may just be out of sync.

latent path
#

Thnx, and also solved

rare ether
#

When I try to purchase sth (e.g. advancement pack) I get an error which tells me that my device isnt save. What can I do?

raw rock
#

Fawkes's confine ability isn't working in the vault of time. The coffin pops up but it doesn't do anything

gusty hawk
#

Really quite upset. Walked through the entire Voyage of Wonders mission with ZERO issues till the final boss. Then suddenly during the battle everything freezes. Timer runs out and game gave me an error. Had to relaunch 4 times due to network errors only to find my entire team dead and the enemy team fully alive. I’m NOT going to spend the time redoing the voyage. It feels like the ultimate waste of time now. 😦

red zinc
#

@raw rock who is fawkes trying to coffin? It is quite possible it just isn't landing.

raw rock
#

It happened multiple times with Nara and solise I might have happened more but I haven't been paying attention

tribal delta
#

Is this a bug or what is happening? One is main account other is a 4 week old account, why are the % higher on early account?

red zinc
#

@tribal delta I found that the displayed numbers are not always correctly reflecting the stat value you are gaining. If you look at your top screenshot your stats are higher, even with a lower %.

north compass
#

@golden solar it says the progress for the lowest tier of relic. If you have a relic that is level 1, it will say 1/3.

@tribal delta Seems if your base stats are lower (ascension), a flat increase matters more.

rustic folio
#

Since last 3 updates I have to clear cache, data and reinstall to get the game working otherwise it just keep popping up "Incorrect Version" error and won't start.

This is terribly annoying. It is 1.5-2GB of data I have to download everytime.

Devs must do something about it!

spark zealot
#

Hi! I was battling Khazard boss with my second team in the Abyssal Expedition and noticed something off. In the video I attach, you can see that from the 00:34 mark until there is only 8 seconds left (when safiya drops her bomb), khazard's health bar doesn't even move. I know he's a tough guy, but that's 26 seconds without receiving any damage. Besides, the bar doesn't drop and yet you can see the numbers of the damage dealt to him. You can also see that until that mark the bar drops at a more or less decent rate, and with my first team I did 76M, so it's not like I'm terribly underpowered to face him. So I don't know if that could be a bug or I'm missing something here.
Thank you for your time. Cheers

golden solar
#

@north compass either of these two still does not comply imo. it says "get all the relics to level N", not "make the lowest relic level higher than N"
I understand what current progress bar indicates. But it doesn't comply with description.

gleaming lichen
#

i just completed a fight (2nd fight of a city II) where none of my heroes died and the battle timer was at 1:04 when i won, but i only got a 1-star rating on the battle

lavish crown
quick yacht
#

@lavish crown it may take a little while, but with purchase issues you better contact the support directly ingame or via facebook

unkempt dock
#

Hello. I sent a message through the in-game support chat but i'm reaching out here as well per your support page. I completed all 7 days of the new esperia event, opened the chest in my bag, selected Rowan for my reward, the chest disappeared, and I did not receive the rowan reward. Any chance you can assist me with this?

red zinc
#

@unkempt dock I would try closing and restarting your app first. If Rowan still is not there, you would need to wait for in game to respond.

unkempt dock
#

Restarted several times. Will wait for a response in-game. Thanks

rough stump
#

Invisible roster, I tried multiple times to “rapair game” and even a complete reinstall of the game, and restarts but this still happens

rose elbow
#

When lvl 1 heroes are equipped with gear, that gear does not show up in list of equipment to choose on another hero

neat hamlet
frigid vector
#

yeah that's happening with me too

shadow hemlock
#

It’s only a minor bug, but this is pretty weird and just I’d share

#

Update: I beat the fight and didn’t get a reward. Thought it was just a UI bug that it wasn’t showing up but nope, didn’t get a thing and it’s the same thing on the other floors too

frosty ridge
latent path
#

It's a little strange that the amount says 13 million and after the battle it says 7.5 million? So it was with my 21million and no it's 8,4 million...

quick yacht
#

@latent path after the battle you see the total damage dealt by you, so all attacks added up

marsh knot
frosty ridge
hybrid ridge
#

So I've just found a possible bug in the abyssal expedition. I can't record it since my phone is kinda outdated but it's like this.
I was in a stage with 2 ulmus-es at the front line, 2 orthros-es and 1 kaz at the backline.
After ulmus-es planted their roots, and then my vurk started using his ultimate skill. And after that, the 2 orthros-es started spamming their ulti too. The weird things happened there. The time got frozen (I know it's a normal thing) but 2 ulmus-es started to heal a lot while the time is frozen and my vurk was still running up and down without firing any bolt.

How could ulmus still recover his HP when the time is frozen? And how could vurk still running like crazy without firing a single bolt.

merry sequoia
vagrant coral
gusty fractal
#

fawkes' confine isnt working anymore

shy dirge
#

@gusty fractal fawkes' cofin can be dodged

errant pasture
open marten
#

Me too! I was just about to talk about it

errant pasture
#

To clarify it is the message when I click abyssal expedition I am on chapter 16. Have rebooted game and phone with no change

boreal flint
#

There is a bug in the expedition. With a quest to be prince. When you have to take 20 colonies lvl 5 or more. The counter told me I had 18 colonies... I had a T8, a T7, and 14 T6. And multiple T5 (more than two). So I don't understand why I would be at 18/20... If the T5 count, my quest should be done. If only the T6 or more count, I should only be at 16/20. It seems like only 2 of my T5 count and it's weird... I don't remember have abandoned some T6, what could have caused the bug. I really don't think I did. And I think it's a bug cause the game told me my Rosaline was on a T7 and the only T7 I ever had is the one with my Belinda. I moved on my Rosa and now she's on a T6 I have taken, but I don't at all know why "VII" was written on her (of course she wasn't on my colonies list)

peak anchor
unkempt solar
graceful shuttle
steady oasis
supple dust
#

Militia chat is broken, no messages are being sent and those that were sent in the past are not properly received.

frosty ridge
#

Eironn can move hero in task banish

vernal blade
quick yacht
#

@vernal blade only A tier heroes of E+ or higher can be used. do you have any heroes left that meet those criteria?

neat hamlet
#

Small bug but when Estrilda uses "Royal Charge" On an enemy and kills it, The enemy that dies will slide away outside of the screen while dying.

regal herald
#

Not a biggie but I believe it's a grammatical error in the stargaze info. I believe the first sentence should be 'diamonds or star cards can be used to star gaze' but it's missing the "to"

lofty ocean
#

I cant click limited offer and i cant buy it mad for this :))) also when i click afk rewards i can't see all the prizes

vivid hound
#

Is it me or does Fawkes' Abate always raises his haste, even though it doesn't say it does?

neat hamlet
#

it always does yeah, it isn't written inthe ability for some reason tho

vivid hound
#

It's not like it's a bad thing, I just think it should be made into an official feature :D

blazing aspen
#

After today update my game won't load, stuck at 0%, tried re-installing the game but still nothing, how do i fix this?

molten wind
fair oar
#

@molten wind I think this server is down. I got the same error 58 just now when logging into it

molten wind
#

@fair oar oh okay thanks! Thought my game was broken

lethal lagoon
#

I’m getting error 376 whenever I try logging in

real epoch
cold rivet
#

Error 376

red crown
leaden slate
#

I can't combine blue soulstones. I get the error message error 307

teal plover
#

Error 376 here too

river spoke
misty haven
#

376 for me too

dawn nebula
#

I am getting Error 376 and internet connection issues since the update
Anyone else?

echo palm
#

im having error 58, cant access arena at all

compact seal
#

Error 376 ...

fair oar
#

I guess we just need to wait for them to resolve error 58.

lethal lagoon
neat hamlet
#

Does error 58 mean anything?

red crown
#

Yea same thing I been getting. Error 376

bright root
#

Error 376 here as well

lime lance
#

getting error 376 trying to open arena

strong mantle
final arrow
digital oasis
#

Looks like a lot of people are experiencing this as well, I also keep receiving this message, “error 376”

grand marlin
midnight sparrow
#

Since the patch, I haven't been able to load into the game, even after restarting the application and even restarting my phone.

Just stays stuck on "game login"

flat sigil
#

Error 376 when trying to enter labyrinth. Token loss and later for weekly boss 3 kill....

hoary marsh
#

376 at stage 22-28

neat hamlet
#

I can’t log in my game at all it says error 376

sour stag
#

Error 376 when trying to login or switch servers

deft lance
#

Error 376 when trying to join and settle guild

dull fog
#

At 20-4 said error 376

arctic warren
ocean prism
#

Hi everyone. Our developer team is checking this issue with all their might. Please wait for some time. Thank you.

glass blade
knotty marsh
lone crescent
random temple
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Welp. Came to report the 376 error as well, but I see I'm not the only one.

honest kite
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Hi everyone. Our developer team is checking this issue with all their might. Please wait for some time. Thank you.
From our devs

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We are aware of the bug

ocean prism
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This problem has been fixed, please restart the game to check. Thanks!

midnight sparrow
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Working again, thank you so much for your hard work

vagrant coral
honest kite
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Restart your game@vagrant coral

real epoch
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This problem has been fixed, please restart the game to check. Thanks!
it's okay now, thanks rosuwu

misty haven
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376 fixen but I get network errors continuously . My network is fine

lime lance
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ostensibly working here now

neat hamlet
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Blue is mine, yellow is friends. My tree and all other martial ratings is higher than his but for some reason my power value increase is a lot lower than his team. Same relic level.... what’s going on? Are some of my heroes bugged and not receive any relic buffs?

fair ore
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minor bug but if you switch between heroes while they’re saying a quote it makes it look like the other hero is saying it.

vagrant wyvern
worn arch
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Mehira looses all 3 minions, they didn’t even do a lot of damage to her so I think it’s a bug

neat hamlet
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I’m not sure if this is a bug, but if Orthros uses his time stop ability while tasi uses sleep, tasi’s sleep effect on enemies disappears after orthros is done using his time stop ability

prime cove
sour zodiac
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Mezoth ult used on a guild boss results in no use of his energy and squishes his "card". Very weird graphical glitch and flaw with his energy usage

shy phoenix
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When me and one of my friends changed guilds, and joined a new one, instead of displaying the name of our actual guild, it keeps showing the name of our old one when we write something in a channel

latent tendon
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  • My crystal is lvl 245/300 currently.
  • I have one of each of the green heroes that I have leveled up to lvl 83-84, manually (for fun). They're not in the crystal.
  • When I upgraded the crystal to its current state, there are no longer any heroes standing on top of it (I assume this is correct because that's how the crystal works post 240).
  • When I try to level up one of the green heroes the game tells me that all heroes standing on the crystal needs to be minimum lvl 60, but there are no heroes standing on the crystal... so I can't level them up manually anymore.
obsidian carbon
wintry heron
obsidian carbon
dawn nebula
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Has anyone done the Twisted Realm but not been able to activate the Twisted bounties??

spice panther
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3D? u kidding me huh?

compact pollen
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In the Wandering Balloon (currently just The Depths of Time) in Peaks of Time, relics affecting specific Legendary-tier heroes (e.g Hogan's Fortitude) appeared again.

rain nest
graceful shuttle
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Nara's butchery skill says it "ignores inmunity effects" being the only one able to kill Brutus without making him go inmune but it didn't kill him, instead it made him go into his inmunity state, same thing happens against Rowan, It seems Nara's butchery doesn't work properly against those two, please fix this =<=

dense thistle
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I got 20 stargaze card from abyss, used 10 of them, got 1 copy of Talene. Anddddd i didn't get it 😭 Re-entering/Close-Open game/Looking in "MAIL" doesn't help! Be careful to use stargaze cards. Something is broken now

honest kite
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Thats because it isnt guaranteed

dense thistle
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What not guaranteed? I got a talene copy in second row! But it is not appeared in my inventory

willow flare
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We really like Abyssal event
And we really enjoy it until we read news about timer in Militia area
Will it be possible to move Abyssal timer from Militia area to Events menu?
it is so inconvenient to see "wrong" timer in Events menu all the time.
Most players did not realise that Events timer is a "fake" one, and they have to finish last boss by Militia timer.

neat hamlet
compact pollen
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The game thought I completed the "Occupy 1 Tiles Within the Forsaken Territories" Rank Quest after occupying the Scarred Ruins Wilderness at (209, 176). I could click "Completed" and the quest "went away" normally as if it was actually completed. https://imgur.com/a/OoP02Ra

honest kite
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Checked your hero box?@dense thistle

dense thistle
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Ofc , I write it above . All tabs, and ofc email.

neat hamlet
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Today a player attacked me twice in Arena of Heroes and I lost points, but if I check the report I see me winning both times. Is it a bug? Is he cheating? Am I missing something? Thanks (battle ID 13541268262 and 13541268308)

arctic warren
next widget
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I already deal 60,000,000 but quest still show "Incomplete"

tough isle
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deal 60m to final boss which is gouldos, not azmonath.

next widget
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Ok, my bad @tough isle thximokbrutus

ruby moth
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Hello, I want to report a bug regarding the x2 speed in game mode it’s very slow each battle takes more than 45 seconds to finish the whole battle mode is very slower than usual.

Hope you check it out please. Thank you

Regards #bug-reports

honest kite
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Maybe because when your heroes use ultimate abilities time slows down
Or you're used to x4 from abyssal

ruby moth
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@honest kite No it’s very slow than usual, it has nothing to do with abyssal x4 event or the ultimate abilities.

honest burrow