Crash upon launch | Remnant Game | Page 1

vast sentinel Aug 30, 2025, 11:04 AM

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Hi ! I just bought the game and I couldn't launch it. I tried many things from what I read, and finally managed to launch it with win8 compatibility mode. Then it crashed again one minute after. I deactivated it and managed to go through the first minutes of introduction, then it crashed again.

I can also mention that I played this game a bit on Gamepass like a year ago on the same computer and didn't have any problem.

My specs and first crash report (when I simply couldn't launch the game) :

Intel i7 - 13700KF (3.40GHz)
32Go DDR5
NVIDIA GeForce RTX 4080
Drivers up to date

I saw another post mentionning the same thing and having it fixed, but the solution was shown in a channel marked as "unknown" so I couldn't access it.

I hope it's not the specific 13/14th gen issue because I don't really know how to modify the BIOS etc.

Thanks in advance ! I really wanna play this game and bought the ultimate edition.

jovial furnace Aug 30, 2025, 11:30 AM

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i7-13700KF is 13th Gen

pearl imp Aug 30, 2025, 11:31 AM

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Seems like you getting shader compiling errors

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Thats from your cpu

jovial furnace Aug 30, 2025, 11:32 AM

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jovial furnace i7-13700KF is 13th Gen

You'll probably have to check intel's page or contact them for further help, at least according to tech support channel

pearl imp Aug 30, 2025, 11:33 AM

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I would say start by updating your motherboards bios first. See if that fixes it since Intel released microcodes to fight this and be sure once you do that you will use Intel defaults.

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If the problem persist contact Intel for RMA

vast sentinel Aug 30, 2025, 11:34 AM

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Okay thanks for your answers, do I have to take specific precautions to do it ? I've never updated my BIOS, I'm kinda afraid :')

jovial furnace Aug 30, 2025, 11:35 AM

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I would backup my system just in case

pearl imp Aug 30, 2025, 11:35 AM

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What model is your motherboard?

jovial furnace Aug 30, 2025, 11:35 AM

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At least the important files

vast sentinel Aug 30, 2025, 11:36 AM

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It's the Asus Prime Z-790-P Wifi
I found the new BIOS but I wanted to be sure there was no other way before trying this

pearl imp Aug 30, 2025, 11:37 AM

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Any overclocks of any kind in your system? Including XMP

vast sentinel Aug 30, 2025, 11:37 AM

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I don't really know, I didn't modify the BIOS myself in any case, but Idk if it was overclocked from the start

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I have OCCT installed in case you need specific informations ! (if that helps)

pearl imp Aug 30, 2025, 11:39 AM

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To be fair the issue with 13nth and 14nth gen is serrious so if this started happening due to degradation the CPU is cooked, so it's kinda Mandatory to use the newest bios regardless

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I already replaced 3 different 14900k my self

vast sentinel Aug 30, 2025, 11:39 AM

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I see, and why did it use to work last year on Gamepass then ?

pearl imp Aug 30, 2025, 11:39 AM

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Because it hadn't degraded yet

vast sentinel Aug 30, 2025, 11:40 AM

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I've never had any problem on other games too

jovial furnace Aug 30, 2025, 11:40 AM

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vast sentinel I see, and why did it use to work last year on Gamepass then ?

The issue is in the circuitry
The blogpost on intel explicitly names age-related degradation as the root cause of this issue in this model line

pearl imp Aug 30, 2025, 11:40 AM

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But for starters, go into your bios before anything and search to find the option to put the system on default settings first

jovial furnace Aug 30, 2025, 11:41 AM

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This is more of a salvage operation rn

vast sentinel Aug 30, 2025, 11:41 AM

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Alright, thanks I think I'll update then, just to make sure, it doesn't reset my computer, does it ? I'm a newbie

jovial furnace Aug 30, 2025, 11:41 AM

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It shouldn't

pearl imp Aug 30, 2025, 11:42 AM

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UE5 decompression is brutal for degraded CPUs

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Regardless keep in mind that Intel extended 13nth and 14nth gen cpus warranty from 3 to 5 years

jovial furnace Aug 30, 2025, 11:43 AM

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Yeah this^

pearl imp Aug 30, 2025, 11:43 AM

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So if the purchase is valid and you have papers you can contact Intel directly for RMA and its highly possible that they will send you a 14700kf instead.

jovial furnace Aug 30, 2025, 11:44 AM

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If you're still under warranty, definitely use it

vast sentinel Aug 30, 2025, 11:44 AM

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But I don't know how to take off the CPU and re send it haha, I wouldn't risk it

pearl imp Aug 30, 2025, 11:45 AM

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If you prefer to keep a degraded part then your next solution is to downclock it.

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There isn't any other solution.

vast sentinel Aug 30, 2025, 11:45 AM

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This sucks :c

jovial furnace Aug 30, 2025, 11:45 AM

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vast sentinel But I don't know how to take off the CPU and re send it haha, I wouldn't risk i...

When in doubt you can just email them and ask what you should do

pearl imp Aug 30, 2025, 11:45 AM

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Anyway good luck.

vast sentinel Aug 30, 2025, 11:46 AM

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Thank you for your time again !

jovial furnace Aug 30, 2025, 11:47 AM

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Again, if the part is younger than 5y I'd definitely look to get it replaced by intel
No reason to just tank the financial hit

vast sentinel Aug 30, 2025, 11:50 AM

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Just one last question, if everything works (the update), will the game run ? Or is it too late for example if it's degraded ?

pearl imp Aug 30, 2025, 11:51 AM

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As for what will happen to the system after bios reset the answer is nothing
The bios will go on default settings. If you still facing the issue update the bios. If the issue is still there seek help from a shop to at least assist you on how you can remove your cpu or pay a technician for the job.

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Again if the CPU is degraded no the game won't run.

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It will only if you start downclocking your CPU

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Once and if you start the bios update process your PC might restart couple of times do not touch it.

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Leave it alone until it finishes, let it alone 30 minutes to be safe. Not a requirement but since you don't have experience doing these things just take some precautions.

vast sentinel Aug 30, 2025, 12:15 PM

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Okay, BIOS updated, Remnants started, wow I was so shaky haha

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I will try a bit to see if it crashes, and either way I will maybe call a technician to change my CPU yeah, thanks again !

pearl imp Aug 30, 2025, 12:18 PM

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Those crashes is due to fresh shader compiling (this gets triggered after a clean game installation, Or a fresh GPU driver installation) Are you familiar with DDU?

vast sentinel Aug 30, 2025, 12:19 PM

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No I'm not !

pearl imp Aug 30, 2025, 12:21 PM

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DDU is a program that basically allow you to clean install your Nvidia drivers by deleting any left overs. But the latest version has an option to specifically delete only game shaders, that will trigger the games Shader compiling process. I would personally do that to see if the shaders get compiled with no crashes.

jovial furnace Aug 30, 2025, 12:22 PM

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vast sentinel I will try a bit to see if it crashes, and either way I will maybe call a techni...

Nice
Hope you can get the game to run again
Also please don't close this thread after your issue is resolved so we can reference it in the future for these intel issues

vast sentinel Aug 30, 2025, 12:28 PM

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Well I haven't encountered any crash yet, so I guess the problem is solved, if I encounter a problem I will use DDU as you suggested

#Crash upon launch